Service History 238

We serviced a

KITCHENAID RANGE

Model WEE750H0HZ5

Near Charlotte, North Carolina 28217

Clinton

Job Details: 02/07/2025

Tested all switches and replaced control checked all burners for burner or damaged wires seen nothing called tech support for assistance. Got disconnected with tech support but confirmed issues were in burns the switch and control are not at fault could not verify which burn was faulty; ordrng 1 W11563195 (Burner) and 1 W11171119 (Burner) and 1 W11517959 (Burner) and 1 WPW10342780 (Burner) and 1 W11041453 (Burner)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Charlotte, North Carolina 28273

Clinton

Job Details: 02/07/2025

Unit has a Freon leak needs evap and compressor installed recharged 2x time; ordrng 1 WP2188823 (Evap) and 1 W10233960 (Compressor)

We serviced a

MAYTAG DRYER

Model Medb835dw4

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 02/07/2025

"Customer complained of power failure, error, red diagnostics found line 2 voltage drop error code unit unit started running and heating ran for about 10 minutes with no issue . outlet was very loose and plugg was not stable in outlet. Informed customer to call electrician to replace outlet. Collected trio fee."

We serviced a

MAYTAG WALL OVEN SINGLE

Model MOED6030LZ01

Near Iron Station, North Carolina 28080

Ryan S.

Job Details: 02/07/2025

"Customer stated upon my arrival they broke the door glass moving unit before my arrival . Informed customer they would have to pay for door repair. They said they will call whirlpool to replace it. They have been moving oven to use older oven while waiting on repairs, and moving oven back for me to repair/test. Took pictures of cabinet damage and glass door damage. Installed both fans and ram both units bake preheat 350?. F8E1 error returned. Called techline. Techline went over several tests and said to order ACU and both fans at the same time. If acu was possible damaged. Ordering acu and both fans again. Techline said to get customer to call customer service since this an ongoing issue to possible do something for them. I cant guarantee anything they will do but Call us if they replace unit. We will call them when parts come in if not. ; ordrng 1 W11649130 (ACU) and 2 W11598119 (Blower)s"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF540CWHZ02

Near Denver, North Carolina 28037

Ryan S.

Job Details: 02/07/2025

"Installed new valve, checked for leaks and icemaker cycled while before unit, valve opened and icemaker now filling. Verified proper operation."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Charlotte, North Carolina 28216

Ryan S.

Job Details: 02/07/2025

"Customer complained unit will not start . start button not operational. Maintenance man accompanied me in empty apartment said start button not working. Unit will not start. Confirmed Complaint , could not get unit to go into service mode either. ordering control board. Informed customer Office will call when part comes in.. ; ordrng 1 W11683480 (Control electronic)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Charlotte, North Carolina 28216

Ryan S.

Job Details: 02/07/2025

"Customer complained in auto sense with little to no clothes unit fills all the way to top plastic part. Customer pointed to top ring on basket. Informed her water should never get that high. Ran unit on normal wash. Unit overfilled, no obstructions in pressure hose, ordering new control board. Informed customer office will call when part comes in. ; ordrng 1 W11603810 (Control board)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Charlotte, North Carolina 28214

Ryan S.

Job Details: 02/07/2025

"Customer complained of issues drying . Found 10-2 error. Ran diagnostics heater working , all wires connected to vent, ordering vent and control board. ; ordrng 1 W11629914 (Control) and 1 W11649995 (Vent)"

We serviced a

GE REFRIGERATOR SXS

Model Gfd28geldds

Near Wrentham, Massachusetts 02093

Aimee

Job Details: 02/07/2025

Found the water line not frozen and can here the valve no water to ice maker or disp.Tested water back fridge is there.Needs valveCust paid one check for both calls; ordrng 1 WR57X27527 (Water valve) and 1 WR57X27487 (Feeder valve)

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Wrentham, Massachusetts 02093

Aimee

Job Details: 02/07/2025

Installed elec control and ran diagnostics Complete

We serviced a

MAYTAG WASHER

Model MHW7100DC0

Near Charlotte, North Carolina 28208

Caleb

Job Details: 02/07/2025

Tech was assigned as a helper; snapped 6 QuickPics

We serviced a

WHIRLPOOL WASHER TL

Model WTW6120HW

Near Charlotte, North Carolina 28205

Caleb

Job Details: 02/07/2025

"Found that error codes are no longer present. Possible oversuds error that resolved itself,advised customer of proper use and care. Tightened water lines to valves due to a small drip. Unit tests fine at this time."

We serviced a

JENNAIR DISHWASHER

Model JDAF5924RL0

Near Charlotte, North Carolina 28211

Caleb

Job Details: 02/07/2025

"Replaced outer panel, unit checks fine."

We serviced a

WHIRLPOOL M/W OTR

Model WMH53521HZ3

Near Charlotte, North Carolina 28278

Clinton

Job Details: 02/07/2025

Part ordered is not correct. Reordered correct control. W11182110; ordrng 1 W11182110 (Control)

We serviced a

KITCHENAID REFRIGERATOR BO

Model KRFF707ESS01

Near Charlotte, North Carolina 28211

Caleb

Job Details: 02/07/2025

Found fresh food evap not running while in test 3 of diagnostics for air baffles and fan motors. Apon further inspection when checking for proper voltage I found that the mullex plug to evap fan for the fresh food section was fried. Unit non repairable. Customer also stated that the fan was replaced at least once a year over the past few years. Control failure or connection issues may have led to the connections to burn and fail.

We serviced a

KITCHENAID M/W OTR

Model KOED530PPS00

Near Rock Hill, South Carolina 29730

Brandon

Job Details: 02/07/2025

On arrival I checked error codes to unit and found a low fan speed error code. I replaced both fans in back of unit and tested. Unit tested properly. No other issues found.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ10

Near Fort Mill, South Carolina 29715

Brandon

Job Details: 02/07/2025

Replaced both parts on arrival and found unit still was not dispensing. Water is able to trace all the way up to valve but no further. Please order valve for repair.; ordrng 1 W11548535 (Valve)

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF507HPS03

Near Fort Mill, South Carolina 29707

Brandon

Job Details: 02/07/2025

Complaint lights are out in fridge and unit has low water pressure. Tested filter housing on arrival to see if that was the issue and it wasnt. Valves on fridge are cutting water pressure short. Also light in freezer are out. Ordering LEDs and valves for repair.; ordrng 1 W11482025 (Valve) and 1 W11482383 (Valve) and 1 W11483116 (Light) and 1 W11484839 (Led)

We serviced a

KITCHENAID DISHWASHER

Model KDTM405PPS1

Near Huntersville, North Carolina 28078

Johnny

Job Details: 02/07/2025

F8e4 error code. Removed water from drain pan. Ran several service cycles to ensure no leaks. Unit working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS571CIHZ04

Near Fort Mill, South Carolina 29707

Brandon

Job Details: 02/07/2025

Complaint unit keeps having intermittent condensation problems in the freezer. On arrival unit seemed fine. Door sealed all the way around and no condensation on the inside. Both sides had proper temps. No frost buildup on evap. No repairs needed.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Indian Land, South Carolina 29707

Brandon

Job Details: 02/07/2025

On arrival I replaced all parts and tested unit unit tested properly. No other issues found.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Waxhaw, North Carolina 28173

Brandon

Job Details: 02/07/2025

On arrival I installed sump assembly using truck stock because pump that was sent with me was defective. Unit tested fine after install. I leaks or issues detected.; used 1 W11416362 (MOTOR/SUMP) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Charlotte, North Carolina 28214

Ryan S.

Job Details: 02/07/2025

"Customer complain unit leaking found connection between two drain hoses. Had bad section in hose . cut tip of bad section of hose off. Reconnected ran unit , drained unit. Leak now repaired verified proper operation."

We serviced a

LG WASHER FL

Model WM3400CW

Near Cumberland, Rhode Island 02864

Lee

Job Details: 02/07/2025

"Customer states two issues, leak from dispenser and unit does not drain,Confirmed both issues, need to replace dispense found leak there, also found drain pump does not run, tested from board found no voltage but also found only 2.6 ohms from pins 1-2 for drain motor, should be 10-20 will replace both control , drain and dispenser.; rqstng P&A on 1 Acz74070504 (Dispenser r) and 1 EAU63743803 (Drain) and 1 EBR86771812 (Main control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Charlotte, North Carolina 28215

Caleb

Job Details: 02/07/2025

"Adjust defective. Replaced adjusters, unit checks fine.; used 1 W10712395 (ADJUSTER) from stock"

We serviced a

WHIRLPOOL MICROWAVE W

Model WOC75EC0HS01

Near Clover, South Carolina 29710

Mitch H.

Job Details: 02/07/2025

Tested and confirmed microwave not heating. Ran diagnostics. Found F1E5 inverter error. Will need inverter as well as magnetron. Checked part availability and advised customer that office will call to schedule when part arrives.; ordrng 1 W10217711 (Inverter)

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Ellington, Connecticut 06029

Gary V.

Job Details: 02/07/2025

"Inspected and found multiple problems, drain pump no longer pumping properly, door seal and upper rack adjusters are broken and need to be replaced, will submit estimate and call with return date.; rqstng P&A on 1 WPW10531320 (Drain pump) and 1 W11177741 (Door seal)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW8500DC0

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 02/07/2025

Found bearing failure repair declined.

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950US/AA01

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 02/07/2025

Upper spray arm worn out has fallen off and can not be reattached. Order part manifold wit( upper spray arm ; rqstng P&A on 1 DD93-01014A (Manifold with upper spray arm)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near Grafton, Massachusetts 01536

Glenn

Job Details: 02/07/2025

Installed inner door tested dishwasher still leaking upon further inspection. I discovered the tub is warped causing the leak order part ; ordrng 1 W11409866 (Tube stainless)

We serviced a

FRIGIDAIRE REFRIGERATOR FDB

Model GRMC2273CF00

Near Milford, Massachusetts 01757

Glenn

Job Details: 02/07/2025

Installed parts tested all ok had to call tech line due to error Er FA cleared error File # 87927227

We serviced a

GE REFRIGERATOR FDB

Model PWE23KYNBFS

Near Brockton, Massachusetts 02301

Glenn

Job Details: 02/07/2025

"Found compressor low side has no suction and the high side is at 150 psig and amp draw is .95 It appears there is a restriction. On last visit I did try to cleared the sealed system with nitrogen, as there was a compressor burn out, that didnt work. Now the compressor has failed on the low side and the high indicates its restricted. Fridge is not repairable unable to clear the restriction."

We serviced a

MAYTAG WASHER TL

Model MVW7230HW1

Near Clover, South Carolina 29710

Mitch H.

Job Details: 02/07/2025

"Checked and tested. Found washer would not agitate or spin. Found rotor bolt had backed out and rotor had come off. Removed and checked slider, no issues. Reinstalled rotor, applied locktite to bolt and ensured it was tight and secure. Ran diagnostics test cycle, completed correctly. Ran DLMS calibration. Washer operating properly. Collected for call on cc"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF305ESS09

Near Northbridge, Massachusetts 01534

Glenn

Job Details: 02/07/2025

Installed parts tested all ok

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Worcester, Massachusetts 01605

Chris B.

Job Details: 02/07/2025

Replaced all parts and unit running normal. No leaks detected.; dspstn on spec-tagged invntry: 1 W10528947 HUB

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Ware, Massachusetts 01082

Chris B.

Job Details: 02/07/2025

Replaced all parts and washer working normal.

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF577KPS02

Near Mint Hill, North Carolina 28227

Caleb

Job Details: 02/07/2025

"Found E5 error for ice maker. Replaced ice maker, unit checks fine. If call back order 1 fill tube heater 1 W11087201. Water line had ice frozen in water line, tested heater via diagnostics and heater tests fine.; used 1 W11658802 (ICE MAKER) from stock"

We serviced a

MAYTAG WASHER FRONT LO

Model MHW8200FC0

Near Bellingham, Massachusetts 02019

Aimee

Job Details: 02/07/2025

Installed new drain pump filled and drain checked for leaks and drained; dspstn on spec-tagged invntry: 1 WPW10605427 DRAIN PUMP

We serviced a

SAMSUNG REFRIGERATOR FDB

Model RF29BB8900AW/AA. 0

Near Hopkinton, Massachusetts 01748

Aimee

Job Details: 02/07/2025

the display is shacking and locked out Buttons arent working does light up Cant change and shacking screen.Did a hard re set and reset button top by brow.Cust also did a factory reset Didnt resolve problem Needs a display assy complete ; rqstng P&A on 1 DA82-03390A (Custom panel)

We serviced a

GE DISHWASHER

Model GDT565SSN3SS

Near Stoughton, Massachusetts 02072

Aimee

Job Details: 02/07/2025

Found the drain pump not working and water at bottom .Needs drain pump charged for drain pump Advised customer there might be labor charge New issue ; ordrng 1 WD19X25461 (Drain pump)

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Ellington, Connecticut 06029

Gary V.

Job Details: 02/07/2025

"Installed new Ui harness and main control, ran auto diagnostics test and all functions test fine now.; dspstn on spec-tagged invntry: 1 W11400681 CNTRL-ELEC"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KBS3

Near Charlotte, North Carolina 28269

Johnny

Job Details: 02/07/2025

"Cx stated unit not draining. Error code f9e1. Confirmed complaint. Observed drain hose not hooked up to to proper port. Relocated to proper drain port, tested unit. Unit working as designed."

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Charlotte, North Carolina 28213

Johnny

Job Details: 02/07/2025

Installed new part. Tested unit. Working as designed.

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Springfield, Massachusetts 01103

Jorden

Job Details: 02/07/2025

"Arrived and installed CCU, tested fine."

We serviced a

FRIGIDAIRE RANGE

Model GCRG3060AFH

Near Springfield, Massachusetts 01107

Jorden

Job Details: 02/07/2025

"Arrived and found complaint: bake not working, broil works fine. Found customer had removed unit from its sitting position. Found bake igniter receiving 120v but open, replaced igniter and tested fine."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF507HBS03

Near Chicopee, Massachusetts 01020

Jorden

Job Details: 02/07/2025

"Arrived and contacted tech support, documented with them the notes of our prior visits largely centered around failed ice production. We went through diagnostic checks and found another E5 error code. Cycled power to unit. Tech assist both advised the customer contact customer support and in the mean time I order UI panel as that is where the logic for the ice maker is controlled. SR #7740910462; ordrng 1 W11636543 (UI panel)"

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Chicopee, Massachusetts 01013

Jorden

Job Details: 02/07/2025

"Arrived and installed parts ordered, tested fine. ; dspstn on spec-tagged invntry: 1 WPW10443885 DOOR LOCK"

We serviced a

WHIRLPOOL WASHER FL

Model CHW9150GW1

Near Amherst, Massachusetts 01002

Mike K.

Job Details: 02/07/2025

"Replaced CCU. When plugged in immediately gives the f27 error. Replaced the pressure switch and same. Attempted to get into diagnostics per tech manual as it has option to reset error codes, but will not got into service tests. Attempted with AA1 connector on/off and with service door opened closed. Instruction say to hold upper right key for a second and should come up P01, never does. Holding middle lower button will come up as 6.01, but will not go to P01 from there either.Same within plugged in with new pressure sensor attached or not to pressure hose.Called tech line and documented. Will have it a replace u/i as wont go into service testsSr7740913236Office to look up u/I board as can only find parts diagram for W0, not W1.; ordrng 1 Unknown (U/I board), used 1 WPW10448876 (SWITCH-WL) from stock"

We serviced a

WHIRLPOOL DRYER

Model MED4500MW0

Near Brockton, Massachusetts 02302

Aimee

Job Details: 02/07/2025

Cust complaint doesnt startFound fuse good and 240 at block 120 to timer and no continuity at push switch; rqstng P&A on 1 W11685947 (Timer) and 1 W11625516 (Switch)

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Waxhaw, North Carolina 28173

Brandon

Job Details: 02/07/2025

Complaint unit is not washing dishes properly. On arrival I found that pump is not being actuated every time cycle starts. Also spray arm is full of food in tracts. Ordering control pump and spray arm for repair. Please let customer know when we can return.; ordrng 1 W11665769 (Pump) and 1 W11101428 (Spray arm) and 1 W11305303 (Control)

We serviced a

KITCHENAID M/W OTR

Model KOED530PPS00

Near Rock Hill, South Carolina 29730

Brandon

Job Details: 02/07/2025

On arrival I checked error codes to unit and found a low fan speed error code. I replaced both fans in back of unit and tested. Unit tested properly. No other issues found.

We serviced a

WHIRLPOOL DRYER

Model WED6605MW0

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 02/07/2025

"Tested dryer and found unit heating but not drying clothes first cycle it would take customer one ore cycle to complete. Ran unit and found no error checked air flow when running and found unit not sucking out air good enough, pulled unit forward and found vent crushed in back and venting not venting properly due to blocked vent. Advised customer on getting vent cleaned. Wile running unit would thump found rollers had flat spots in them, replaced with kit and unit is now clean and running normally just customer house vent needs to be cleaned"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Plainville, Connecticut 06062

Andre

Job Details: 02/07/2025

Ck unit upon arrival and found F8E1 error code disconnect hose from behind unit and check and found no restriction in water flow. Remove pressure hose and blow through pressure hose and ran normal operation and found unit went through full cycle customer will operating unit

We serviced a

JENNAIR ICE MACHINE

Model JUIFN15HX01

Near Clover, South Carolina 29710

Mitch H.

Job Details: 02/07/2025

"Disassembled, removed and replaced main control and user interface. Reassembled, tested, now powers on and operating properly."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Ludlow, Massachusetts 01056

Jorden

Job Details: 02/07/2025

"Arrived and found same fuse open, jumped and verified good air flow from rear of unit and at the venting outlet. Verified heating element not grounded. Customer then informed me the timer doesnt count down. Ordering timer and a new fuse. ; ordrng 1 WPW10185982 (timer) and 1 WP3392519 (thermal fuse)"

We serviced a

MAYTAG WASHER

Model MAT20MNAWW

Near Springfield, Massachusetts 01103

Jorden

Job Details: 02/07/2025

"Arrived and found error codes F5E1 (lid switch fault) and F7E5 (shifter fault) stored in system, cleared codes. Ran auto test mode and all functions operated normally. Only problem is lid latch has trouble and needs some encouragement sometimes. Ordering latch. ; ordrng 1 WPW10482836 (latch)"

We serviced a

MAYTAG MICROWAVE

Model MMV1164WW4

Near Plymouth, Connecticut 06786

Andre

Job Details: 02/07/2025

"Ck unit upon arrival and found Time selection option operating but option to start operation and stop operation and few other selection is now operating submitted for P/A parts tentative ; ordrng 1 Wpw10487532 (Cntrl) and 1 W10315761 (Control), states that autho needed"

We serviced a

WHIRLPOOL WALL OVEN SINGLE

Model WOD51EC0HS02

Near Lake Wylie, South Carolina 29710

Mitch H.

Job Details: 02/07/2025

"Pulled oven from wall, removed and replaced oven hi-limit. Tested, oven now heating and operating properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Clover, South Carolina 29710

Mitch H.

Job Details: 02/07/2025

"Checked and found diffuser not closing properly. Removed and replaced diffuser. Tested, now opening and closing correctly."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF555SDFZ17

Near Clover, South Carolina 29710

Mitch H.

Job Details: 02/07/2025

"Disassembled dispenser. Removed and replaced pads and separator. Reassembled, tested. Pads operating properly and ice door closing tightly."

We serviced a

LG REFRIGERATOR

Model LTCS20030S/00

Near Somers, Connecticut 06071

Gary V.

Job Details: 02/07/2025

"Inspected and found customer had turned unit to coldest possible setting causing ice build up on evaporator and motor shroud, cleared out ice and fan is now running. Set controls back to normal levels."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHV0

Near Enfield, Connecticut 06082

Gary V.

Job Details: 02/07/2025

"Inspected and found f7e1 fault for no heat, ohmed heater circuit and tested good, ran diagnostics and unit reset and heater working now. All other functions test fine. Trip fee collected by office."

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Springfield, Massachusetts 01118

Jorden

Job Details: 02/06/2025

"Arrived and found error codes F3E1 (pressure system fault), F1E1 (main control fault), F2E1 (stuck key) and F9E1 (long drain) stored in system, cleared codes. Verified pressure hose not kinked or blocked and properly attached at both ends, unit drains fine but not recognizing whats in the tub via pressure. Unit needs new ACU. Customer is undecided."

We serviced a

WHIRLPOOL OVEN

Model KODC504PPS02

Near Windsor Locks, Connecticut 06096

Gary V.

Job Details: 02/06/2025

"Techline Sr#7740897500. F6e4 Ui main acu mismatch. Also found door latch broken, submitting part research for parts needed.; rqstng P&A on 1 Mainacu (Main acu) and 1 Doorlatchassy (Door latch assy) and 1 Uipanel (Ui panel)"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Agawam, Massachusetts 01001

Mike K.

Job Details: 02/06/2025

"Broken belt, worn pulley, replaced belt, pulley and supports., tested and running fine; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL WALL OVEN DBL

Model WOC54EC0HS04

Near Clover, South Carolina 29710

Mitch H.

Job Details: 02/06/2025

"Pulled oven partially from wall. Removed and replaced console and oven door switch. Reinstalled in wall, turned breaker back on. Tested oven, operating properly and light operating correctly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Springfield, Massachusetts 01105

Jorden

Job Details: 02/06/2025

"Arrived and found unit cooling and working as expected, diagnostics proved defrost & cooling functions operating as designed. Vents themselves are not blocked with frost or ice (supply and returns) but the freezer is over packed severely decreasing airflow. Advised customer to remove or shift food to allow proper airflow."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Bridgewater, Massachusetts 02324

Aimee

Job Details: 02/06/2025

Found the hot water hose drips tried tighten still dripped advised Cust to replaced hoses.Shut water to hot off until Cust replaced.Installed new suspension rods harness and clip Ran diagnostics and started a spin cycle Complete; dspstn on spec-tagged invntry: 1 w11755726 CLIP

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS04

Near Easton, Massachusetts 02356

Aimee

Job Details: 02/06/2025

Found the door switches fridge out and the harness to draw broken .Ice maker has a e 5Cant get the fan to come on and needs ice maker Does fill with water .Needs extra time to replace harness draw.; rqstng P&A on 1 W11170612 (Harness) and 1 W11658802 (Icemaker) and 1 W10846539 (Fan ice box)

We serviced a

TAPPAN DRYER

Model TDE336RBW0

Near Brookfield, Massachusetts 01506

Aimee

Job Details: 02/06/2025

Found the panel broke off left side clips and screws missing. I taped down for themFound needs tune up bearing worn and belt with pully.The pully is no longer available Cust buying new

We serviced a

GENERAL ELECTRIC REFRIGERATOR FDB

Model CQE28DM5NBS5

Near Hopedale, Massachusetts 01747

Aimee

Job Details: 02/06/2025

Found glass on left door smashed took photoAlso needs gaskets are torn both doors ; rqstng P&A on 1 WR02X31861 (Gasket) and 1 WR78X35605 (Door complete) and 1 WR14X32082 (Gasket right)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS321SDHZ08

Near Milford, Massachusetts 01757

Aimee

Job Details: 02/06/2025

"Customers complaint icemaker doesnt work and the paddle for ice sloppy; rqstng P&A on 1 W11678832 (Door chute), dspstn on spec-tagged invntry: 1 W11700250 ICEMAKER , states that autho needed"

We serviced a

WHIRLPOOL WALL OVEN SINGLE

Model WOD51EC0HS02

Near Lake Wylie, South Carolina 29710

Mitch H.

Job Details: 02/06/2025

Tested and ran diagnostics. No stored error codes. Tested oven components in diagnostics. Neither bake nor broil will work. Called tech line spoke to Rob SR# 7740898394 ran through tests with him. He said either hi-limit was bad or an issue with wiring harness. Found that hi limit is actually mounted in the space between the two ovens behind the cooling fan. Tested and found it blown. Ordering hi limit. Checked part availability and scheduled return for 2/7 PM ; rqstng P&A on 1 WP4449751 (Hi limit)

We serviced a

GE LAUNDRY CENTER

Model pfq97hspv0ds

Near York, South Carolina 29745

Mitch H.

Job Details: 02/06/2025

"Disassembled washer. Removed and replaced drain pump. Reassembled, tested, washer and drain pump operating properly."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 02/06/2025

"Customer complained unit door glass is broken. Confirmed complaint, found outer door glass broken, door seal ripped off and outer door glass frame bent. informed customer part not covered under warranty due to glass being broken by accidental damage. Quoted for repair. 756.65. Was originally talking to a builder or real estate agent he called owner owner said she had already paid 200 and something dollars for a part to be replaced inform customer none of that is on this ticket she needs to call whirlpool to get proper ticket for issue ."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 02/06/2025

Found unit buzzing during agitate or spin in service diagnostics. Replaced capacitor from ts . Ran unit after and all functions working. Verified proper operation. ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near North Kingstown, Rhode Island 02852

Lee

Job Details: 02/06/2025

"Customer states unit was not heating and now does not run.Confirmed complaint, entered diagnostics, ran test cycle, found wash motor does not run, is getting 120v, replaced sump assm. Off truck, tested observed proper operation.; used 1 W11613479 (MOTOR/SUMP) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Westerly, Rhode Island 02891

Lee

Job Details: 02/06/2025

"Customer states filter stuck.Confirmed complaint, found spring loaded mechanism has broken,needs replacement, returning 13th amW11162042; ordrng 1 W11162042 (housing)"

We serviced a

KITCHENAID RANGE

Model KFGG504KPS4

Near Charlotte, North Carolina 28211

Caleb

Job Details: 02/06/2025

"Found spark ignitor arc was not close enough to gas manifold for the bake. Spark diode works, made adjustments and unit was able to ignite quickly after running multiple tests, also reset control via diagnostics. If call back order 1 control W11652041 and 1 Spark module W11162730, 1 W10833885, and 1 spark diode WPW10324262. Unit tests fine at this time"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRT549SZDM06

Near Charlotte, North Carolina 28208

Clinton

Job Details: 02/06/2025

Ice maker bail are was in up position started cycle confirm water small ice cubes found found the water line was fronzen at rear broke ice free tested ice maker filled

We serviced a

WHIRLPOOL WALL OVEN SINGLE

Model WOEC7030PZ01

Near Shrewsbury, Massachusetts 01545

Chris B.

Job Details: 02/06/2025

Replaced all parts and oven working normal. Showed customer unit lighting up all components working.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Charlotte, North Carolina 28269

Clinton

Job Details: 02/06/2025

Unit had a ripped harness from control to drain pump replaced full harness from truck stock ran diagnostics after unit has no errors and performs as designed ; used 1 W11643701 (Harness) from stock

We serviced a

MAYTAG WASHER TL

Model MVW4505MW1

Near Charlestown, Rhode Island 02813

Lee

Job Details: 02/06/2025

"Customer states unit stopped mid cycle, full of waterConfirmed complaint, found harness broken at drain pump, replaced and added service clip, ran diagnostics cycle, tested okay; dspstn on spec-tagged invntry: 1 W11399437 DRAIN PUMP and 1 W11643701 HARNESS LOWER , used 1 w11755726 (CLIP) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF555SDFZ18

Near Charlotte, North Carolina 28216

Clinton

Job Details: 02/06/2025

Ice maker was frozen defrosted ice maker . Ice bucket flap had fallen off dis assembly ice bucket reinstalled flap unit will produce and properly distributed crushed and cubed

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Charlotte, North Carolina 28215

Caleb

Job Details: 02/06/2025

Unit has infestation. Found multiple bugs around unit and evidence of residue on control. Documented with Techline SR#7740899682.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ10

Near Charlotte, North Carolina 28227

Caleb

Job Details: 02/06/2025

"Advised customer of importance of flushing out filters when replaced. Found a few chunks of ice that were black. Also found ice stuck between ice maker and bailer arm causing icemaker to think there is enough ice and stopped making ice. Advised customer of proper use and care, unit checks fine."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Mint Hill, North Carolina 28227

Caleb

Job Details: 02/06/2025

"Found that wash basket is warped and the unit has had a shake from day 1. On further inspection I found that the gearcase shaft is loose and shifting, possibly due to shaking from wash basket . Unit needs new gear case and iwash basket and parts needed for Gearcase repair.; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11551646 (Nut) and 1 W11513243 (Tub) and 1 W11481722 (Actuator) and 1 W10752283 (Washplate)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Charlotte, North Carolina 28273

Clinton

Job Details: 02/06/2025

Unit has a failed harness i ve used both of my truck stock parts places order. Reschedule for the 14th; ordrng 1 W11643701 (Harness)

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 02/06/2025

"Complaint washing machine will not turn on will not wash properly. F8e1 no fill long fill error code. I found washing machine was set to hot wash is only connected to a garden hose Spicket on one side. Unit needs to be connected to hot water and cold water to work properly. drain hose is also too low, causing an auto drain siphon to occur needs to be brought to 41 inches in height to prevent auto siphon from occurring. Could not find any additional issues with washing machine at this time unit located outside on back porch."

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW1

Near Charlotte, North Carolina 28270

Caleb

Job Details: 02/06/2025

Found suspension rods are defective causing tub to sway. Calibrated control via diagnostics. Ordering suspension rods for repairs.; ordrng 1 W11228718 (Suspension rod)

We serviced a

KITCHENAID RANGE

Model KSDB900ESS5

Near Charlotte, North Carolina 28210

Caleb

Job Details: 02/06/2025

"Management stated that the unit was purchased as a scratch and dent. Found multiple scratches dents. Front left leveling leg is missing. When trying to pull the unit the bottom frame is pushing and bending against the floor preventing me from pulling the unit without causing more issues. Documented with whirlpool Techline, unit is submitted for review at this time due to frame damage compromised functionality.SR#7740903396"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near South Kingstown, Rhode Island 02879

Lee

Job Details: 02/06/2025

"Customer states unit makes noise and wouldnt startUnable to reproduce issue at this time found proper operation, but tested capacitor and did find a weak reading, will order and replace.Thursday pm ; ordrng 1 W11428524 (Capacitor)"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS571CIHZ02

Near South Kingstown, Rhode Island 02881

Lee

Job Details: 02/06/2025

"Customer states intermittent operation of ice dispenser augerConfirmed complaint. Found wire torn down at bottom freezer door harness, needs replacement,; rqstng P&A on 1 LW11202405 (dor-fip)"

We serviced a

MAYTAG RANGE

Model MFES8030RZ0

Near Holden, Massachusetts 01520

Glenn

Job Details: 02/06/2025

"Installed the dual element when I went to install the switch, we discovered that it was the wrong part. It was only half the switch called Mike at the office. We found the correct part number order part switch.; ordrng 1 W11730306 (Right front switch)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 02/06/2025

Complaint dishwasher leaking from bottom front of door customer agrees much talking stated bottom of dishwasher was extremely foamy. Then stated after he filled a pot of water and put it in dishwasher it started leaking again. I was here for over 40 mins per customer and could not get unit to leak a drop. Other than when I would open the door and water would spray out. Dishwasher was out of level allowing water to be deeper in front of dishwasher instead of back of dish washer. I leveled legs corrected leveling issue. No further issues found called whirlpool techline file number 7740898041.

We serviced a

WHIRLPOOL WASHER TL

Model WTW6120HC1

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 02/06/2025

"Complaint latches striker, both broken. Then complete true replaced latch and strike tested operations no further issues found. no error codes and fault history either.; used 1 W11700916 (DOOR LOCK) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 02/06/2025

Complaint unit will not spin out. Laundry is making a horrible noise when trying to spin or agitate. I found a complaint true I found hub is stripped out. I also found suspension rods are shot. No further issues found at this time cleared error codes left wash plate and agitator cone undone inside of tub. F0e5 f0e2 ; ordrng 1 W11217817 (Suspension rod kit) and 1 W10528947 (Hub)

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC302ESS07

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 02/06/2025

"Previous tech never heated the gasket to get the wrinkles out of the gasket. I heated gasket got all the wrinkles out of the gasket no further issues found did point out hole in a gasket, but it is not causing any kind of issue as of right now. Customer stated if wife complains will call back And come back with a new gasket. As of right now is not causing any kind of issues other than cosmetic."

We serviced a

KITCHENAID COOKTOP

Model KICU569XSS00

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 02/06/2025

Complaint unit has F 47 error code. I found right side module has failed. Unit will need right side module to repair module is no longer available. W10607548 is the part number needed to repair.

We serviced a

WHIRLPOOL RANGE

Model WFC310S0AW0

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 02/06/2025

Customer complain cook light comes on randomly also says that a couple stay on high. Installed back right switch . Also ordering other 3 switches. Informed customer office will call when parts come in. ; ordrng 2 WP3149400 (Switch small burner)s and 1 WP3148952 (Switch 6 1)

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