We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS07
Near Coventry, CT 06238
Jeremy B.
Job Details: 11/10/2023
Installed new housing and tested all checks ok. If problem continues will need new filter.
We serviced a
WHIRLPOOL WASHER
Model WTW7040DW0
Near Torrington, CT 06790
Ruben C.
Job Details: 11/10/2023
Checked unit found washplate teeth and gearcase teeth worn down gave cust estimate for gearcase and washplate
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HS07
Near Vernon, CT 06066
Amanda R.
Job Details: 11/10/2023
Has power coming to unit no power at control ; ordrng 1 W11129648 (Control) and 1 W11133799 (Control) and 1 W10138793 (Fuse)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Franklin, MA 02038
Aimee Z.
Job Details: 11/10/2023
"Found not agitating, replaced the actuator And calibrated and ran diagnostics to test agitation Complete; used 1 W10913953 (Actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Newington, CT 06111
Chuck M.
Job Details: 11/10/2023
Hot and cold water was reversed. Corrected and tested. Washer checked ok. F8e1 long fill.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Hartford, CT 06106
Chuck M.
Job Details: 11/10/2023
Customer complaint is that ice and water was not working. Inspected and found new filter was not turned all the way on. Tighten and tested. Checked ok. Showed customer it works.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near West Hartford, CT 06107
Chuck M.
Job Details: 11/10/2023
"Customer complaint is that freezer is not cooling and ice maker is not working. Checked and found no cooling in freezer section and no frost pattern. Ran test 4 in diagnostics and still no frost pattern developed. Evaporator valve makes a knocking noise during operation of freezer section. Valve is not open for freezer evaporator. Ordered valve, nitrogen kit and extra Time Slots. ; ordrng 1 W11580434 (Refrigerant Valve) and 1 NitrogenKit (Nitrogen Kit) and 2 ExtraTimeSlots (Extra Time Slots)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Hebron, CT 06248
Jeremy B.
Job Details: 11/10/2023
Both sections not cooling. Found compressor tripping off on overload. Needs new compressor. ; ordrng 1 W11547313 (Compressor) and 1 Xtratime (Xtra time)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Glastonbury, CT 06073
Jeremy B.
Job Details: 11/10/2023
Customers complaint is refrigerator making a gurgling noise. Removed evap cover and straightened cap tube and adjusted filter drier at a 45 degree angle. Called tech support and documented my findings was given this SR#7737767315
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Rocky Hill, CT 06067
Jeremy B.
Job Details: 11/10/2023
Water leaking from left side of door. The basket is worn and lower door seal wrapped will order and replace. ; ordrng 1 W11483553 (Gasket) and 1 W11664713 (Door seal)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Charlton, MA 01507
Angel R.
Job Details: 11/10/2023
"UI not responsive, was able to go into diagnostics mode and pulled error code F6E2 communication error between ACU and UI. Customer has decided to just buy new washer as it will cost close to the same to fix current one."
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Attleboro, MA 02703
Aimee Z.
Job Details: 11/09/2023
Tested through diagnostic Pulled out one error code for f8e1Found problem at touch pad could run washer on diagnostics. ; ordrng 1 W11316623 (Ui)
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV175QFA
Near Holyoke, MA 01040
Chris B.
Job Details: 11/09/2023
"Collected parts and labor minus the trip fee.; used 1 WPM0805101 (FUSE,MONITOR 20A) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Northampton, MA 01062
Mike K.
Job Details: 11/09/2023
"Under 1yr wp warranty per service bench. Took photo of receipt. Oven not heating. Found valve on regulator turned off, turned on and ignited fine. Cs said they had initially smelled gas, used leak detector and tested fully with no leaks found."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Paxton, MA 01612
Angel R.
Job Details: 11/09/2023
"Found no frost on evap in RC, FC is ok. Checked all thermistors and RC evap thermistor is open. Will order new one. Also ran test 4 and checked ok, 3 way valve is functioning properly during the cycle. ; ordrng 1 W10316760 (thermistor)"
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS20
Near Clover, SC 29710
Mitch H.
Job Details: 11/09/2023
Checked and found display bouncing between clock then cooking method then favorites. Would pause on one of these for maybe a couple of minutes then start over. Panel would not respond to any inputs or enter diagnostics. Called Whirlpool Safety spoke to Quinny. Advised her of findings. She gave authorization for repair W19BZP1WPL1. Ordering console and control. Checked part availability and advised customer that office will call to schedule when parts arrive.; ordrng 1 W11616680 (Console) and 1 W11261165 (ACU)
We serviced a
ROPER WASHER
Model RTW4440VQ1
Near Ludlow, MA 01056
Chris B.
Job Details: 11/09/2023
Replaced part and unit running normal. 1yr warranty on parts and labor. ; dspstn on spec-tagged invntry: 1 WP8318084 DOOR/LID SWITCH
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Ludlow, MA 01056
Chris B.
Job Details: 11/09/2023
"Replaced all parts but found lid lock not responding will order for a return visit. Control Board is installed in the unit but latch is under the control panel. ; rqstng P&A on 1 W11394572 (Lid Latch), states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model MED5630HW2
Near Pelham, MA 01002
Chris B.
Job Details: 11/09/2023
"Complaint that the unit is making a noise. Found blower wheel clogged. Quoted minor repairs, unclogged the blower and cleaned inside. Collected minor repairs. Dryer working normal."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Northampton, MA 01060
Chris B.
Job Details: 11/09/2023
Complaint that the unit is leaking water from the bottom back. Replaced hose and tested the line and all working properly. No leaks detected.; used 1 WPW10279882 (TUBE-WATER) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Mount Holly, NC 28120
Ryan S.
Job Details: 11/09/2023
Customer complained of no heat. Found proper 240v to unit. Found thermal cutoff open short. Replaced thermostat annecitoff from ts kit. Reassembled and ran unit heating Element is not cycling on and off at proper temp. Verified proper operation. ; used 1 279769 (THERMAL CUTOFF) from stock
We serviced a
WHIRLPOOL WASHER
Model MHN30PDBWW0
Near Northampton, MA 01060
Chris B.
Job Details: 11/09/2023
Complaint that the unit has en error code F1. Found bad control board. Will need top key to able to replace part. Send email of quote and office will contact customer.; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near Clover, SC 29710
Mitch H.
Job Details: 11/09/2023
"Removed and replaced pump/motor and control. Reassembled, tested dishwasher, all functions and components operating properly. Let run and checked for leaks, no leaks found."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Matthews, NC 28105
Jeff L.
Job Details: 11/09/2023
Speak with Nicole
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Mount Holly, NC 28120
Ryan S.
Job Details: 11/09/2023
"Customer complained unit cutting on by itself. Found low flow and overfill errors. Found both valves are trickling water into unit. Needs new valves. Ordering both valves , scheduled return time for ; ordrng 1 W11316255 (Inlet valve) and 1 W11316256 (Inlet valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Holyoke, MA 01040
Mike K.
Job Details: 11/09/2023
"Cs complaint of icemaker not working, temps inconsistent and freezes in rf.-3 in fr. 29 on lower shelf above drawers in rf.Thermistors all pass in diagnostics. Fr was set at-5, rf set at 37, rear to 0 and 38. Icemaker was off. Turned icemaker on and advanced , dropped cubes and filled fine.Quoting for u/i and thermistor. Explained tall items in front of vent can cause freezing and suggested moving items and running before doing any repair as everything pasts tests.Saved estimate and collected for service call"
We serviced a
WASHER WHIRLPOOL
Model WFW92HEFW0
Near North Attleborough, MA 02760
Aimee Z.
Job Details: 11/09/2023
F9e1 long drainF8e0 steam clean error F5e2. Door latchAlso needs new bellows moldyGot unlocked didnt drain tested found needs new drain pump; ordrng 1 WPW10605427 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Bessemer City, NC 28016
Ryan S.
Job Details: 11/09/2023
Customer complained bottom drawer wont close. found screws to bottom freezer door slide were sticking out. Added silicone to screws and tightened screws. Found icemaker broken also. Ordering icemaker. Scheduled return call for 11-15-23 am. ; ordrng 1 W11592795 (Ice maker)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near York, SC 29745
Mitch H.
Job Details: 11/09/2023
"Tested and found pump/motor not running, only hums. All other components test good.ordering pump/motor. Checked part availability and advised customer that office will call to schedule when part arrives.; ordrng 1 W11613480 (Pump/motor)"
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS01
Near Charlotte, NC 28270
Jeff L.
Job Details: 11/09/2023
Cooktop was working fine at time of visit. Homeowner said it has been working great just wanted us to check.Call complete
We serviced a
[UIS # 214570] REFRIGERATOR
Model KRSC703HPS00
Near Charlotte, NC 28270
Jeff L.
Job Details: 11/09/2023
"Iced up again, needs new evaporator fan assembly; ordrng 1 W11098695 (Fan assembly)"
We serviced a
WHIRLPOOL DISHWASHER
Model Wdp540hamz4
Near Rock Hill, SC 29732
Mitch H.
Job Details: 11/09/2023
Tested and confirmed that dishwasher has correct voltage coming in. No response from touch pad. No lights and no controls working. Ordering console and control. Checked part availability and advised customer that office will call to schedule when parts arrive.; ordrng 1 W11612307 (Console) and 1 W11637581 (Control)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Charlotte, NC 28216
Robert A.
Job Details: 11/09/2023
"Cx complaint that the unit is not responding to commands. I inspected the unit to confirm the complaint. I found the panel control display reads incorrect, not allowing the cx to successfully select a cycle. The UI is separating as well. The unit responds to starting a cycle and draining, but its unclear exactly what was selected. The unit needs a new UI panel and UI control to resolve the issue. I quoted the cx for the repair."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Huntersville, NC 28078
Robert A.
Job Details: 11/09/2023
"Cx complaint that the unit is still not making ice. I inspected the unit to confirm the complaint. I found the IM switch was in the off position. I turned the IM on and ran tests 15,36 & 45. All passed with no issues. The unit is working as designed."
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Charlotte, NC 28205
Robert A.
Job Details: 11/09/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Northbridge, MA 01534
Aimee Z.
Job Details: 11/09/2023
Installed new harness and Cntrl set suggested Also put mastic on back wall compressor and on copper lines touching the back panel.Complete
We serviced a
JENN-AIR MICROWAVE
Model JMW2430DS01
Near Fort Mill, SC 29715
Jonathan J.
Job Details: 11/09/2023
Replaced user interface and main control board. I tested operations. Every thing is working perfectly fine. As of right now. No additional issues found at this time.
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0HS20
Near Fort Mill, SC 29715
Jonathan J.
Job Details: 11/09/2023
"Complaint F8e1 F6 E4 error codes displaying on user interface user interface is extremely loose. Comes off in your hands if lightly touched falls all the time. I found screws were purposefully removed during install as unit was not installed properly not enough with clearance advising customer to leave breaker turned off to units and apply painters tape to ui and cabnitry as a unit is a safety hazard, as of right now, if a small child or if they were to stick their hands into the wiring, they could be electrocuted or the user interface could fall on a small child and split their head open. Advising customer to tape user interface to cabinetry with painters tape, so it cannot move. I will need to order a user interface, a Main control, and both upper and lower blower motors to fix unit must be made accessible as it is wedged into cabinetry and will not budge even a centimeter. customer to call our office once unit has been removed from cabinetry and made accessible safety file number. 7737729022; ordrng 2 W11598119 (Blower)s and 1 W11261167 (Control) and 1 W11600355 (Ui) and 4 W11602625 (Screw)s"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Wilbraham, MA 01095
Roger R.
Job Details: 11/09/2023
Found unit has a bad centrifugal switch in drive motor. This is causing a no heat condition.Will order and return to install. ; ordrng 1 279827 (MOTOR)
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Charlotte, NC 28212
Robert A.
Job Details: 11/09/2023
"Cx complaint that the unit is not drying clothes. I inspected the unit to confirm the complaint. I found the unit tumbles, heats but has poor airflow. The units duct line needs to be clear to restore proper drying performance. They unit is working as designed."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Hartford, CT 06105
Chuck M.
Job Details: 11/09/2023
"Customer complaint is that washer is noisy. Inspected and found gear case is not shifting completely to agitate and it is noisy. Ordered gear case, cam and extra Time Slots. ; ordrng 1 W11454741 (Gear Case) and 1 W10721967 (drive pulley) and 2 2TimeSlots (Extra Time Slots)s"
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Hartford, CT 06114
Chuck M.
Job Details: 11/09/2023
Customer complaint is that dryer takes too long to dry. Ran dryer and it is heating. Checked venting outside and heat is not blowing out. Blower fan is working properly. Venting issue.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Farmington, CT 06085
Chuck M.
Job Details: 11/09/2023
Tech was assigned as a helper;
We serviced a
MAYTAG DRYER
Model PYGT244AWW
Near Gastonia, NC 28054
Ryan S.
Job Details: 11/09/2023
Return to install fan wheel . Install wheel verified proper operation.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Fort Mill, SC 29715
Mitch H.
Job Details: 11/09/2023
"Confirmed broken rack adjuster. Removed rack and adjusters. Installed kit. Reinstalled rack, tested, operating properly.; used 1 W10712395 (Adjuster kit) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Fort Mill, SC 29708
Mitch H.
Job Details: 11/09/2023
"Removed ice box, replaced ice maker. Reinstalled, ran test 57, ice cycled properly and returned to home position. Ran test 45, valve activated and filled correctly. Operating properly."
We serviced a
GE REFRIGERATOR
Model ABE20EGHERWS
Near Holyoke, MA 01040
Mike K.
Job Details: 11/09/2023
"Rf is warm, fr is cold but heavily frosted. Evap fan running fine, good frost pattern on evap, clogged evap drain. Fr door sealing is splitting. Control does not turn unit off, no response to dial position. Removed damper assy and is clear, no mechanical unit in assy, control is at top of rf.Quoted for control, door seal and labor door ncluding steaming clear evap drain and built up frost."
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH08
Near South Hadley, MA 01075
Chris B.
Job Details: 11/09/2023
Complaint that the unit light is off on the freezer side. Found bad switch and socket as backupq; ordrng 1 W11123941 (Switch) and 1 4387478 (Socket)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Fort Mill, SC 29708
Mitch H.
Job Details: 11/09/2023
"Tested washer, confirmed that hoses are connected correctly. Set washer to tap cold and started cycle, found hot valve activated and no cold coming in. Cancelled cycle, attempted to run diagnostics. Control would not enter diagnostics, could not access error codes or any tests. Ordering control board. Checked part availability, board is on b/o. Advised customer that office will call to schedule when part arrives.; ordrng 1 W11627413 (Control)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Springfield, MA 01107
Roger R.
Job Details: 11/09/2023
Found unit okay at this time found no leaks.
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Springfield, MA 01129
Roger R.
Job Details: 11/09/2023
Fund unit had a failed door lock assembly. Quoted $129.99 for new door lock and $199 labor rate. ; dspstn on spec-tagged invntry: 1 WPW10443885 DOOR LOCK
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW1
Near Chicopee, MA 01020
Roger R.
Job Details: 11/09/2023
Unit working properly at this time. Found no problems at this time. Asked customer to record if problem reoccurs
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Chicopee, MA 01020
Roger R.
Job Details: 11/09/2023
Found unit still intermittently not starting. Touch pad not responding. Will need new console. Part already on order. Will cal when part is delivered. ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model JDS8850AAB
Near South Hadley, MA 01075
Chris B.
Job Details: 11/09/2023
Complaint that the unit is giving out a error code. F1-C found bad control board. Found no parts available for this unit. Verified wire ok. Collected trip fee.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Rock Hill, SC 29730
Jonathan J.
Job Details: 11/09/2023
Customer in apartment letter m. Complaint knob is broken. Will not turn. Cannot turn timer even with a pair of pliers timer locked up completely. I validated complaint replace timer and knob tested operations no additional issues. Found unit is heating and operating normally.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Rock Hill, SC 29730
Jonathan J.
Job Details: 11/09/2023
Complaint unit making an abnormal noise very very loud intermittently and it tripped the breaker. I inspected unit for electrical issues for anything grounding to frame inspect and control. No error codes. Everything is working properly. I did find blower wheel was split. Replaced blower wheel. I suspect blower wheel may have been locking up. Motor and Motor may have caused breaker to trip due to it locking up. No additional issues found no heating issues heater is open to ground producing 9.8 ohms of resistance acrost terminals motor resistance within specifications as well. No significant Ericas in diagnostics fault code history other than F2 E1 error code touchscreen is dirty.; used 1 WP697772 (BLOWER WHEEL) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rock Hill, SC 29730
Jonathan J.
Job Details: 11/09/2023
"Complaint, as soon as the unit starts agitating unit shut so forth, have to keep pressing start until wash cycle has completed itself. I found error code f1e1 I also found incoming voltage is 124.2 V AC I found when motor spins during agitation or spin voltage is dropping half a volt control is shutting itself off voltage is going from 124.2 to 123.8 an order in control to fix no wiring issues found. I replaced capacitor suspension was not enough power to motor causing back feed in voltage but did not change unit still turning off tried different outlets no change. Unit will need control to fix. Part is on back order Office to call customer one part comes in.; ordrng 1 W11603810 (Control), used 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
WHIRLPOOL OVEN
Model woc54ec0hs04
Near Lancaster, SC 29720
Jonathan J.
Job Details: 11/09/2023
Complaint not getting hotter than 200 degrees unit calibrated to 30 degrees hotter. I verified bake element is working fine broil element is working fine. No convection microwave is working fine. ; ordrng 1 W10859573 (Thermistor) and 1 W11261167 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Troutman, NC 28166
Vincent O.
Job Details: 11/09/2023
Installed new auger motor and yoke. Tested and verified proper operation. All functions check ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Charlotte, NC 28269
Robert A.
Job Details: 11/09/2023
"Cx complaint that the unit is not starting cycles. I inspected the unit to confirm the complaint. I found error codes: f6e3 f7e4. I ran a calibration cycle and found the unit would not spin. I looked under the unit and found the rotor screw loose and the magnet separated from the slider. I replaced the slider and tested the unit for the cx. The unit is still making a repetitive clicking noise while spinning. The unit does not make the noise when I spin the drum by hand. The unit needs a new stator, rotor and clutch to resolve the issue. Im ordering the parts for the return visit.; ordrng 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W11260238 (Rotor), used 1 W10734521 (Slider) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Ashford, CT 06278
Amanda R.
Job Details: 11/09/2023
Not spinning slider bad gear case leaking oil cant remove rotor quoted
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Woodstock, CT 06282
Amanda R.
Job Details: 11/09/2023
Night light bulb blew and then when replaced never turned off replaced control operation normal ; dspstn on spec-tagged invntry: 1 W11552018 CNTRL-ELEC
We serviced a
WHIRLPOOL MICROWAVE
Model GMC305PDB6THERE MUST
Near Waxhaw, NC 28173
Jeff L.
Job Details: 11/09/2023
"This unit must have took on a voltage increase I found the transformer wire going to safety thermostat fried. I stripped it back put new terminal on found the door switches checking good open or closed and thats not right need some door switches as wellPart#W10211972; ordrng 4 W10211972 (Door switch)s, dspstn on spec-tagged invntry: 1 W11256462 DIODE UNIV"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Bristol, CT 06010
Ruben C.
Job Details: 11/09/2023
Checked unit found element was holding sprayarm stoped readjusted element tested operation normal left core and sprayarm with customer
We serviced a
WHIRLPOOL WASHER
Model MVW6500MBK0
Near Bristol, CT 06010
Ruben C.
Job Details: 11/09/2023
Checked unit found unit keeps draining could not cancel would not go into diagnostics door was locked had to pry open to get serial and model ordering control drain pump and latch; ordrng 1 W11399437 (Drain pump) and 1 W11394572 (Latch) and 1 W11633362 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6SHAXMQ00
Near Mooresville, NC 28117
Vincent O.
Job Details: 11/09/2023
"Found unit wont cool fridge. Damper will not open. No voltage to damper when tested. Unit will need control. Control NLA.. order and replace control ; ordrng 1 WPW10151374 (air damper) and 1 2255611 (Control box), rqstng P&A on 1 2255222 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Huntersville, NC 28078
Vincent O.
Job Details: 11/09/2023
Installed new evap fan. Unit again working properly at time of arrival. Tested and verified proper operation of fan assembl. All functions check ok.
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Huntersville, NC 28078
Vincent O.
Job Details: 11/09/2023
No problem found with unit at this time. Customer says that timing is off and unit doesnt spin water out.. clothes soaked at end of cycle. Informed customer that time changes are normal. Time is estimated and unit will adjust accordingly. Ran drain and spin cycle and verified proper speed and operation. Unit is draining and spinning properly. Drain has good flow and spinning at high speed without issue. No errors present. Advised customer to record issue if it returns ; dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP
We serviced a
MAYTAG WASHER
Model MHW8200FC0
Near Huntersville, NC 28078
Vincent O.
Job Details: 11/09/2023
Installed new control. Tested and verified proper operation. All functions check ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Northbridge, MA 01588
Aimee Z.
Job Details: 11/09/2023
Found stopped drain pumped water out. Lids locked Cntrl has no green light have 120 going to CntrlChecked the drain pump no broken wires at drain pump.Cant get into diagnostics.Ordering new Cntrl and drain pumpDisconnect j 14 Cntrl still not blinking Cntrl and HMI test failed; ordrng 1 W11419171 (Cntrl) and 1 W11396717 (Drain pump) and 1 W11478526 (Console)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS2
Near Lancaster, SC 29720
Jonathan J.
Job Details: 11/09/2023
"Complaint water, inlet valve is defective cannot thread hose fitting onto valve. Unit starts leaking. When water is supplied I found valve appears to have been cross threaded. I replaced inlet valve visually inspected unit unit in a brand new build that is completely unfinished floors still have not been stained yet. No additional appliances installed as of yet in new build dishwasher appears to be only appliance in unit. unable to test for leaks, unable to test if unit actually works as no power in home yet. No dents or damage. Found on dishwasher anywhere at this time. No scratches found either. ; used 1 W11175771 (VALVE) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Southington, CT 06479
Jimmy R.
Job Details: 11/09/2023
"Checked over unit and found washer would go into an agitation and start to grind very loud, checked noise and found coming from cam found cam had loosened up and stripped out making gears grind. Replaced faulty cam and recalibrated control ran a wash and spin checked functions and unit is now working to specs ; used 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Farmington, CT 06085
Ruben C.
Job Details: 11/09/2023
Replaced shocks and springs tested operation normal ran quick wash with clothes spinning normally
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near New Hartford, CT 06057
Ruben C.
Job Details: 11/09/2023
Replaced drain hose tested operation normal no leaks tested normal ran diagnostics normal
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HS07
Near Newington, CT 06111
Ruben C.
Job Details: 11/09/2023
Tech was assigned as a helper;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Wolcott, CT 06716
Jimmy R.
Job Details: 11/09/2023
"Installed new door and cams checked over door and unit is now opening and closing properly, checked all other operations and unit is cooling and working to specs"
We serviced a
KITCHENAID WALL OVEN
Model KODE500EBS02
Near Cheshire, CT 06410
Jimmy R.
Job Details: 11/09/2023
"Tested oven and ran diagnostics checked for errors and found F2e1 stuck key F6e9 oven appliance manager lost communication lower oven, f6e6 oven appliance manager lost communication main and upper oven customer states when opening doors of either oven after reaching temp the cntrl would error out f2e1 they would have to reset power to clear then unit would be fine until it happens again. Checked wires harness and could not see any issue ohmed from cntrl harness over to main cntrl and harness is good. Reset cntrl and reprogrammed let unit run to 400 degrees and no issues advised customer unit may need to have both display and cntrl replaced at same time to stop issue or one or the other may need to be replaced customer will hold off for now and see how it is and go from there"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near Cheshire, CT 06410
Jimmy R.
Job Details: 11/09/2023
"Tested unit and found both sections not holding temp found freezer reading 20 degrees and fridge above 40 with unit user to recommended settings, checked frost pattern and noticed frost not think on evaporator checked compressor and found drawing .9 amps should be drawing 6.9 compressor going bad. Wil, order new compressor kit all couplings r600a bottle and a control to be safe advised when parts are in we would call for return visit control is a special order ; ordrng 1 W11582579 (Compressor) and 1 W11506635 (Access stub) and 1 W11506619 (Coupler) and 1 W11504445 (Coupler) and 1 W11506623 (Coupler) and 1 R600a (R600a 14.8oz) and 1 W11666427 (Cntrl box)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Middletown, CT 06457
Jeremy B.
Job Details: 11/09/2023
Installed new parts ran self test all checks ok.
We serviced a
KITCHENAID RANGE
Model KSGB900ESS8
Near Gastonia, NC 28056
Ryan S.
Job Details: 11/09/2023
"Customer complained unit clocks several times sometimes before lighting. Also asked to check proofing function. Ran oven on proofing, proofing working as designed. As temp gets above 120 cooling starts. Ran bake several times and 3 clicks was the most them it took several more clicks and didnt ignite. Found resistance a bit lower than called for in Manuel. Ordering new spark ignitor. Scheduled return call for 11-15-23 pm. ; ordrng 1 WPW10324262 (Spark ignitor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Gastonia, NC 28056
Ryan S.
Job Details: 11/09/2023
"Customer complained of broken wheel. Unit had a purchase receipt of 12-13-22, and actual goods issue date of 12-6-22. Found wheel guide on tub broken on left side. Ordering part. Scheduled 11-17-23 am ; ordrng 1 W11458872 (Wheel tub)"
We serviced a
WHIRLPOOL DRYER
Model WED8700EC2
Near Cheshire, CT 06410
Jimmy R.
Job Details: 11/09/2023
"Checked over dryer and found some lint had built up in unit, removed front panel and vacuumed out machine to clear lint vacuumed out venting and lubed rollers and idler ran dryer and all operations now working to specs"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Meriden, CT 06450
Jimmy R.
Job Details: 11/09/2023
"Ran dryer and found unit would not heat up checked voltage at terminal block and found 240v acrossed and 120v in each leg, removed rear panel and ohmed out thermal fuses found all good checked heater and found bad coils broken causing no heat. Replaced heater and unit is now operating to factory specs ; used 1 279838 (ELEMENT) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Meriden, CT 06451
Jimmy R.
Job Details: 11/09/2023
"Tested unit and found when machine would go into a spin cycle the tub would wobble and start banging the sides of cabinet with an empty load, checked over suspension and found faulty. Replaced suspension and recalibrated cntrl ran a wash and spin checked unit and machine is now spinning properly and working to specs"
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Southbridge, MA 01550
Amanda R.
Job Details: 11/09/2023
Unit wont power on outlet good loose connection on Ui working now but want to replace Ui ; ordrng 1 W11561182 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Southbridge, MA 01550
Amanda R.
Job Details: 11/09/2023
Not making ice or dispensing water water reservoir frozen set temps at recommended and thawed reservoir explained not to block damper ; dspstn on spec-tagged invntry: 1 WPW10238100 VALVE
We serviced a
FRIGIDAIRE RESIDENTIAL REFR
Model LFFH20F3QWG
Near Worcester, MA 01604
Amanda R.
Job Details: 11/09/2023
Not correct compressor and compressor not getting 120v to it needs new thermostat ; rqstng P&A on 1 5304513033 (Thermostat)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHB0
Near Canterbury, CT 06331
Amanda R.
Job Details: 11/09/2023
Needs a second company opinion ; dspstn on spec-tagged invntry: 1 W11087376 MOTOR/SUMP
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Northbridge, MA 01588
Aimee Z.
Job Details: 11/09/2023
Power goodAlso checked voltagae at Cntrl heat relay 120 at v and b running120 red and white at mtr still no heat / Ordering mtr and CntrlWent through testing thermostats through CntrlCant get the back panel off back connected to water source and shut off doesnt work.; ordrng 1 W11561939 (Control) and 1 279827 (Motor) and 1 W10900067 (High limit)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Windham, CT 06226
Amanda R.
Job Details: 11/09/2023
Unit fills and drains wash motor not running getting 120v out of control to motor replaced motor tested operation normal ; used 1 W11025157 (MOTOR/SUMP) from stock
We serviced a
WHIRLPOOL DRYER
Model MED7230HW3
Near Mansfield, CT 06268
Amanda R.
Job Details: 11/09/2023
Unit wont run throwing F3e3 connector not plugged into control plugged in tested operation normal
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Charlotte, NC 28269
Robert A.
Job Details: 11/09/2023
"Cx complaint that the unit is not progressing through cycles. I inspected the unit to confirm the complaint. I found no error codes, I ran a service cycle and it passed. I started a normal cycle with clothes, the cycle progressed fine with no issues. The cx has a video showing the unit not advancing past the sensing portion of the cycle. The unit needs a new control board to resolve the issue, Im ordering the part for the return visit.; ordrng 1 W11513246 (Control board)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Monroe, NC 28110
Jeff L.
Job Details: 11/09/2023
Found safety thermostat open due to dryer vent being completely pinched off. Reset safety thermostat cut down dryer vent unit ran and checked okCall complete
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ0
Near West Hartford, CT 06107
Chuck M.
Job Details: 11/09/2023
Customer complaint is that dryer drum was not turning and dryer was noisy. Inspected and found belt broken and drum rollers seized. Replaced repair kit and tested. Dryer checked ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Springfield, MA 01109
Roger R.
Job Details: 11/09/2023
Found failed thermal fuse again. This kit came with the proper jumper wire to be able to replace high limit thermostat on heater box as well. ; dspstn on spec-tagged invntry: 1 279816 THERMAL KIT
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330L
Near West Hartford, CT 06119
Chuck M.
Job Details: 11/09/2023
Customer complaint is that dishwasher was not washing. Ran diagnostics and found error code F4e3 wash motor not running. Found voltage to motor. Replaced wash motor and tested. Showed customer it works. ; used 1 W11025157 (MOTOR/SUMP) from stock
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HS07
Near Newington, CT 06111
Chuck M.
Job Details: 11/09/2023
Arrived to repair microwave and found molding around cabinet bottom sticks out where it blocks the path of removing microwave. Customer will have cabinet installer out to check. ; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Matthews, NC 28105
Jeff L.
Job Details: 11/09/2023
Customer is getting a F9E1 fault code which means long drain took the drain hose off of Pump to see if anything was in hose or pump there was not anything the motor is burned up in between the time he put the call In and me getting out here his lid switch broke needs one of those as well schedule for11-14-23 pmPart#W11396717Part#W11394572; ordrng 1 W11396717 (Drain pump) and 1 W11394572 (Door latch)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC1
Near Charlotte, NC 28277
Jeff L.
Job Details: 11/09/2023
Replaced rods tested units there were no leaks present and unit had no fault codes. Unit ran and checked okCall complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Charlotte, NC 28216
Robert A.
Job Details: 11/09/2023
During the call ahead the cx said she is getting a new unit and does not need service. I did not diagnose the unit.