Service History 232

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Southwick, Massachusetts 01077

Mike K.

Job Details: 02/11/2025

Front seal had torn loose. Quoted for seal/glue/labor. Accepted. Office to contact to schedule return; ordrng 1 W11189144 (Dryer seal) and 1 WPY055980 (High temp glue)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Bristol, Connecticut 06010

Andre

Job Details: 02/11/2025

Ck unit upon arrival and remove hose from garbage disposal and and hold hose over sink and ran drain and unit drains out all the water found no mechanical issue with dish washer customer is going to contact personal who install garbage disposal

We serviced a

WHIRLPOOL WASHER

Model WTW6157PBO

Near Bristol, Connecticut 06010

Andre

Job Details: 02/11/2025

Ck unit upon arrival and found strike and door latch broken with bezel missing order parts for repair ; ordrng 1 W11457841 (Strike) and 1 W11700916 (Door latch) and 1 W11559688 (Bezel)

We serviced a

KENMORE WASHER TOP LOAD

Model ="110.20932991"

Near Enfield, Connecticut 06082

Gary V.

Job Details: 02/11/2025

"Inspected and found motor coupler broken, quoted and they will call if wants repaired."

We serviced a

MAYTAG DRYER ELECTRIC

Model MEDB835DW0

Near Bristol, Connecticut 06010

Andre

Job Details: 02/11/2025

Ck unit upon arrival and ran unit. Disassembled unit and found idler pulley stir and hard to turn quote customer for replacement of idler pulley and customer accept quote install idler pulley from stock and operating and unit is operating to manufacturers specs ; used 1 279640 (IDLER PULLEY) from stock

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Thomaston, Connecticut 06787

Andre

Job Details: 02/11/2025

Ck unit upon arrival and found intermittent communication between user interface and main control. Submitted for Authorization parts Tentative P/A; ordrng 1 W11419056 (Control panel) and 1 W11413569 (Cntrl)

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD708MSS00

Near Worcester, Massachusetts 01605

Chris B.

Job Details: 02/11/2025

Complaint that the unit has missing and broken parts. Found unit missing the touch UI board. Will order the part. ; ordrng 1 W11626104 (UI Board) and 1 W11629730 (Wire UI Jumper)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM11

Near West Warwick, Rhode Island 02893

Lee

Job Details: 02/11/2025

"Customer states edge of door very sharpConfirmed complaint, corner is very sharp, possible to cut yourself, needs to be replaced, within 30 days; ordrng 1 LW10636410 (dor-fip)"

We serviced a

KENMORE DRYER GAS

Model ="110.97572601"

Near Foxborough, Massachusetts 02035

Aimee

Job Details: 02/10/2025

"Found the therm fuse open, replaced and fired right upAdvised customer there might to clean vent ; dspstn on spec-tagged invntry: 1 279311 IGNITOR FLAT and 1 279834 COIL KIT , used 1 WP3392519 (Fuse) from stock"

We serviced a

WHIRLPOOL RANGE

Model JDS9860AAP

Near Wolcott, Connecticut 06716

Andre

Job Details: 02/10/2025

Ck unit upon arrival and install bake element and advance unit into cycle and monitor unit and unit is now operating to manufacturers specs

We serviced a

MAYTAG RANGE

Model MFES6030RZ0

Near Bristol, Connecticut 06010

Andre

Job Details: 02/10/2025

Ck unit upon arrival and per customer unit has a unusual smell coming from oven when in use inform customer its normal to get a smell from brand new oven when in use. Burning smell is due to factory dust and oil. Eventually over time with normal us smell will be gone

We serviced a

FRIGIDAIRE REFRIGERATOR FDB

Model FG4H2272UF

Near Litchfield, Connecticut 06778

Andre

Job Details: 02/10/2025

"Ck unit upon arrival and remove freezer door and panel and found partial frost on freezer evaporator. Order freezer cover assembly with fan motor with compressor,drier, service valve and step valve. Submitted for Authorization parts Tentative P/A; ordrng 1 5304523067 (Cover assembly) and 1 5304520946 (Compressor) and 1 53045295531 (Step valve) and 1 5303918358 (Filter drier) and 1 W11506635 (Service valve)"

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Torrington, Connecticut 06790

Andre

Job Details: 02/10/2025

Ck unit upon arrival and advance unit through cycle and monitor unit and found unit shutting down during cycle and then powering back on order control with capacitor with actuator for replacement ; ordrng 1 W11608056 (Control) and 1 W11481722 (Actuator) and 1 W11428524 (Capacitor)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF555SDFZ15

Near Winchester, Connecticut 06098

Andre

Job Details: 02/10/2025

Ck unit upon arrival and found Led module out in fresh food compartment and right door gasket rip and not sealing properly submitted for Authorization parts Tentative P/A; ordrng 1 W11527432 (Led module) and 1 W10830055 (Gasket)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS1

Near Avon, Connecticut 06001

Andre

Job Details: 02/10/2025

Ck unit upon arrival and install both left and right door hinge assembly unit now operating to manufacturers specs

We serviced a

JENNAIR REFRIGERATOR FDB

Model JBRFL36IGX10

Near Farmington, Connecticut 06032

Andre

Job Details: 02/10/2025

Ck unit upon arrival and remove all shelf and bins and wall and flooring to install 2 damper air control assembly. Inform customer to monitor unit for the next 48 to 72

We serviced a

JENNAIR RANGE

Model JDRP436HL01

Near Windsor, Connecticut 06095

Gary V.

Job Details: 02/10/2025

"Inspected and found lf ft burner head deformed causing incomplete flame, will order part and return. Unit under 2 year warranty.; ordrng 1 W11319683 (Lf ft burner)"

We serviced a

LG WASHER FL

Model WM3400CW

Near South Windsor, Connecticut 06074

Gary V.

Job Details: 02/10/2025

"Inspected unit flooded with over suds, customer was using too much detergent and flushed unit out. No other problems detected."

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Stafford, Connecticut 06076

Gary V.

Job Details: 02/10/2025

"Inspected and found controls non responsive, main acu getting proper voltage, attempted to replace electronics, however main acu was wrong part and also damaged in box, will send part back for credit and reorder and call with return date.; rqstng P&A on 1 W11565020 (Main acu)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204DSS0

Near West Springfield, Massachusetts 01089

Mike K.

Job Details: 02/10/2025

"Unit is torn apart on arrival inner/outer door off, while control bracket removed connector broke off from dispenser, u/i disconnected. Drain hose disconnected from sump and clamp not there. No light on control. Checked voltage at terminal and getting 5vac from l1 to neutral, 120 to ground, after disconnected to test and reconnecting, now getting 156vac l1 to neutral. Verified voltages at another outlet reading fine once disconnected/connected again back to neutral failure. Cs has an electrical issue. Once corrected we could diagnose rest of unit if assembled. As is would need a control, dispenser and clamp at minimum . Saved estimate. Denied repair, collected for service call only. Paid via check"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Stafford, Connecticut 06076

Gary V.

Job Details: 02/10/2025

"Inspected and found pressure system fault causing drain pump to run constantly, checked air, hose and dome and tested fine, main control has internal fault, will submit estimate and call for return date .; rqstng P&A on 1 W11513246 (Main acu), states that autho needed"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Stafford, Connecticut 06076

Gary V.

Job Details: 02/10/2025

Installed new main control and Ui panel and cycled thru auto test and tested fine.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Enfield, Connecticut 06082

Gary V.

Job Details: 02/10/2025

"Inspected and found control board getting 120v but no operation at all, and display lites are dim and garbled, needs electronics replaced, will submit estimate and call for return date.; rqstng P&A on 1 W11368631 (Main control) and 1 W10803367 (Panel) and 1 W10457051 (Display)"

We serviced a

BOSCH DISHWASHER

Model n/a

Near Enfield, Connecticut 06082

Gary V.

Job Details: 02/10/2025

Called and customer canceled.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Suffield, Connecticut 06093

Gary V.

Job Details: 02/10/2025

"Arrived and customer had unit uninstalled, had damage waivers signed, Installed pump and vent, customer going to reinstall himself."

We serviced a

GE WASHER

Model GTW500ASN2WS

Near Springfield, Massachusetts 01104

Mike K.

Job Details: 02/10/2025

"Hot water valve always open. Verified unit does drain and spin. Lower inspection nspection found oil leak from Gearcase assy. Unit would need new gear case assy, valve as long as unit comes apart properly that should be all."

We serviced a

KITCHENAID DISHWASHER

Model KUDS40FVSS3

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 02/10/2025

"No power to unit, wont turn on is the complaint. Found u/i unresponsive, verified 120vac at terminal. Found open fuse on control and signs of melting on a connector to board."

We serviced a

KITCHENAID VENTHOODS

Model KVWB406DSS4

Near Holyoke, Massachusetts 01040

Mike K.

Job Details: 02/10/2025

"Unit is under 1yr wp warranty per service bench. Broken catches, replaced and closing fine"

We serviced a

JENN-AIR RANGE

Model JES1750FS2

Near South Hadley, Massachusetts 01075

Mike K.

Job Details: 02/10/2025

"Unit not heating. Found burnt out bake element. Replaced and verified operation, preheated to 360 fine.; used 1 W10779716 (ELEMENT) from stock"

We serviced a

KITCHENAID COOKTOP

Model KSDB900ESS0

Near Pelham, Massachusetts 01002

Jorden

Job Details: 02/10/2025

"Arrived and installed both harnesses, tested fine."

We serviced a

GENERAL ELECTRIC M/W OTR

Model JVM3160RF5SS

Near Belchertown, Massachusetts 01007

Jorden

Job Details: 02/10/2025

"Arrived and installed control panel assembly, tested fine."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Springfield, Massachusetts 01129

Jorden

Job Details: 02/10/2025

"Arrived and found F8E1 (no fill/long fill) stored in system, cleared code. Found cold valve not opening despite receiving 120v but on different parts of the auto test cycle cold valve would open. Ordering ACU & fill valve assembly. ; rqstng P&A on 1 W11116592 (cntrl-elec) and 1 W11127357 (housing)"

We serviced a

WHIRLPOOL RANGE

Model WFE525C0BS0

Near Indian Land, South Carolina 29707

Brandon

Job Details: 02/10/2025

On arrival I installed all parts but element. After installing I tested unit and it preheated properly with no error codes. No other issues found.

We serviced a

KITCHENAID RANGE

Model KFGG504KPS4

Near Fort Mill, South Carolina 29707

Brandon

Job Details: 02/10/2025

On arrival I installed all parts that were ordered and unit still had same issue. Unit is not lighting properly and light button is not cutting light on and off properly. Need spark module ui control and housing for repair. Plastic housing broke while installing ui. Please order parts and let customer know when we can return.; ordrng 1 W11675300 (Membrane) and 1 W11652041 (Control) and 1 W11162730 (Spark module) and 1 W11132197 (Housing)

We serviced a

GE DRYER

Model GTDP520ED0WW

Near Springfield, Massachusetts 01107

Jorden

Job Details: 02/10/2025

"Arrived and found both elements working as designed. Found no air flow coming from vent tube when I disconnected it from inside, unit needs new vent tube."

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW0

Near East Longmeadow, Massachusetts 01028

Jorden

Job Details: 02/10/2025

Arrived and found no error codes stored in system. Could not replicate complaint auto test mode or quick cycle with a load.

We serviced a

JENNAIR COOKTOP

Model JGD3536BB00

Near East Longmeadow, Massachusetts 01028

Jorden

Job Details: 02/10/2025

"Arrived and found two of the gas valves hard to turn, replaced manifold and tested fine."

We serviced a

WHIRLPOOL DRYER

Model WED5100HC3

Near Chicopee, Massachusetts 01020

Mike K.

Job Details: 02/10/2025

"Unit is under 1yr wp warranty per service bench. Control nolaint of noise, filter housing broke off, clothes tangle with wires and in filter/ blower. Clothes and n blower was causing by noise, once cleared unit running smoothly, but unusable until filter assy replaced.; ordrng 1 W11086603 (Lint screen) and 2 WP3387223 (Moisture sensor)s and 1 WPW10298258 (Dryer harness) and 1 W11129408 (Filter housing) and 1 WP488729 (Inside center Screw) and 2 WP3387230 (Inside Screw)s and 2 WP308685 (Outside screws)s"

We serviced a

LG DRYER GAS

Model DLG1102W

Near Chicopee, Massachusetts 01020

Mike K.

Job Details: 02/10/2025

Replaced lint filter parts and unit running

We serviced a

SAMSUNG RANGE

Model NE595R0ABBB/AA

Near Walpole, Massachusetts 02081

Aimee

Job Details: 02/10/2025

Installed new bake element and pre heated 350

We serviced a

BOSCH REFRIGERATOR FDB

Model B20CS80SNS/02

Near Franklin, Massachusetts 02038

Aimee

Job Details: 02/10/2025

Cust just replaced filter and didnt reset. I reset water filterAnd advanced ice maker and to fill with water.Advised customer to wait 24 hours if doesnt fill ice bucket Call us

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 02/10/2025

F7e3 f7e9 f3e1 I cleared error codes that were in fault history replaced inner tub assembly corrected gear case issue as gear case was not properly installed to tub was rotated. 180? crooked and not properly secured replaced rotor stater and magnetic clutch performed test 52 calibration inspected for leakage no leakage found. No additional issues found with washing machine at this time. previous basket outed was for a different model washing machine that had an agitator. This model has a wash plate. left all original parts with customer.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model KRMF706ESS01

Near Cornelius, North Carolina 28031

Johnny

Job Details: 02/10/2025

"Installed new parts. Tested unit, working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Cornelius, North Carolina 28031

Johnny

Job Details: 02/10/2025

"Warranty verified thru entitlement. Loud squeaking noise. Replace cam kit and actuator. Noise still present, ordering gearcase and accompanying parts for successful repair.; ordrng 1 W11449840 (Gearcase) and 1 W11510461 (Washplate) and 1 W11513243 (Spin basket) and 1 W11551646 (Tub nut), used 1 W10721967 (CAM KIT), and 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS09

Near Huntersville, North Carolina 28078

Johnny

Job Details: 02/10/2025

Unit not heating. Multiple failures. Ordering necessary parts for repair.; ordrng 1 W11552018 (Control board) and 1 W11256462 (Diode) and 1 W11545871 (Transformer) and 1 WPW10574736 (Capacitor)

We serviced a

MAYTAG WASHER TOP LOAD

Model MVW5430PBK1

Near Glocester, Rhode Island 02814

Lee

Job Details: 02/10/2025

"Customer states unit leaked one time, leak went into basement through ceiling, has since use unit without issuesEntered diagnostics found no error messages, ran diagnostics cycle without issues, contacted techline, found no leaks or issues with unit at this time, techline had me run a calibration.7740916080"

We serviced a

WHIRLPOOL RANGE

Model WFG515S0MS0

Near Glocester, Rhode Island 02814

Lee

Job Details: 02/10/2025

"Installed parts ordered by previous tech, ran bake 350, found an average temp of 345, offset temps by 5 degrees, tested okay. Explained to customer."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ13

Near North Providence, Rhode Island 02911

Lee

Job Details: 02/10/2025

"Customer states unit makes humming noise almost alwaysConfirmed complaint, found mounting bracket that holds Evap fan not fully secure, see quickpics, reseated bracket, ran unit, tested okay, explained to customer my findings"

We serviced a

MAYTAG WASHER

Model mvwc465hw2

Near Gastonia, North Carolina 28052

Mitch H.

Job Details: 02/10/2025

"Removed and replaced drain pump. Reconnected washer supply hoses. Tested, washer operating and draining properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB05

Near Gastonia, North Carolina 28052

Mitch H.

Job Details: 02/10/2025

Checked and tested. Ice maker cycled properly in manual test. Valve activated but did not fill completely. Ordering kit. Advised customer that offers will call to schedule when part arrives.; ordrng 1 W11729596 (Kit)

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW08

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 02/10/2025

"Returned to install control. Installed control, verified proper operation."

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Belmont, North Carolina 28012

Mitch H.

Job Details: 02/10/2025

"Checked and tested, found drain pump constantly running. Attempted to cancel, drain pump shut off for approximately a minute then came back on. Needs control board. Checked part availability and scheduled return for 2/17 AM ; ordrng 1 W11607637 (Control)"

We serviced a

KITCHENAID COOKTOP

Model KCIG550JSS01

Near York, South Carolina 29745

Mitch H.

Job Details: 02/10/2025

Checked and found control completely blank. Would not respond to any inputs. No display or keyboard working. Completely dead. Ordering boards and modules. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11739786 (Power board) and 1 W11739786 (Module) and 1 W11739786 (Board) and 1 2Xtime (2X time)

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 02/10/2025

"Disassembled washer. Removed and replaced gear case, clutch, stator, rotor, control and related parts. Reassembled, ran load size calibration and tested washer. All operating properly."

We serviced a

GLADIATOR REFRIGERATOR FDB

Model GARF30FDGB01

Near York, South Carolina 29745

Mitch H.

Job Details: 02/10/2025

"Checked and found compressor running but very low amp draw, .046 amps. Compressor bad. Ordering compressor and related parts. Checked part availability and scheduled return for 2/18 PM ; ordrng 1 W11125124 (Compressor) and 1 WPW10143759 (Dryer) and 1 W10873801 (Start device) and 1 WPW10350564 (Run capacitor) and 1 W11506635 (Coupler) and 1 2Xtime (2X time)"

We serviced a

KITCHENAID M/W OTR

Model KMBS104ESS03

Near Clover, South Carolina 29710

Mitch H.

Job Details: 02/10/2025

Checked and confirmed issue. Part is on order but not in yet. Will install when part arrives.; O-emld tckt

We serviced a

KITCHENAID MW/OVEN COMBO

Model KOEC530PPS02

Near Gastonia, North Carolina 28056

Mitch H.

Job Details: 02/10/2025

Arrived to replace microwave door. Found that incorrect part was ordered. Received oven door not microwave door. Reordering correct part. Advised customer that office will call to schedule when part arrives; ordrng 1 W11731593 (Microwave outer door)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 02/10/2025

Installed new control board. Ran quick wash. Unit filled and started washing.verified proper operation.

We serviced a

WHIRLPOOL WALL OVEN SINGLE

Model WOED3030LS01

Near Denver, North Carolina 28037

Ryan S.

Job Details: 02/10/2025

"Found multiple error codes, f1e1(acu/ ui fault) , f3e1, f3e0(oven sender faults ), f5e1(door lock fault. . Checked wires saw no issues. ordering Acu control,user interface,, and door locks. Oven sense already ordered. Informed customer office will call when parts come in. ; ordrng 1 W11649137 (Control board) and 2 W11686858 (Latch)s and 1 W11659259 (User interface)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Denver, North Carolina 28037

Ryan S.

Job Details: 02/10/2025

"Customers complained unit wont run. Found sump not running. Replaced from pre Id ts. Ran diagnostics, Verified proper operation after install."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Denver, North Carolina 28037

Ryan S.

Job Details: 02/10/2025

"Customer complained unit wont run, found f1e1 error and f9e1, ordering control board and sump already pre Id. Informed customer ; ordrng 1 W11683480 (Control board)"

We serviced a

KITCHENAID M/W OTR

Model KMHS120ESS11

Near Denver, North Carolina 28037

Ryan S.

Job Details: 02/10/2025

Unit cutting off after running 2-3 seconds. Clicking noise. Replaced control board and interlock switch assembly from pre Id ts.verified proper operation after installation of parts

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Denver, North Carolina 28037

Ryan S.

Job Details: 02/10/2025

Customer complained unit cut off mid cycle wouldnt drain . Ran service diagnostics found no voltage to pump . Found no voltage to pump from board either. Checked and found break in continuity through harness to drain pump. Ordering main control and harness. Scheduled return call with customer. ; ordrng 1 W11590868 (Harness) and 1 W11556725 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW500CMW0

Near Charlotte, North Carolina 28202

Clinton

Job Details: 02/10/2025

Installed new suspension on unit only thing that will help with unit she may be over loading unit as well but the was was some bounce and after installed the stiffness is present

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5GHGXMB00

Near Charlotte, North Carolina 28269

Clinton

Job Details: 02/10/2025

Harness is no longer available some once had installed a hard start device on compressor about 8 years prior well it arced at the compressor burned a pin on the connector to compressor. The wire is cut and wired in to short to installed proper wiring. Mike from office is contacting wp 3rd party group to inform them

We serviced a

MAYTAG WASHER

Model MVWC415EW2

Near Charlotte, North Carolina 28214

Clinton

Job Details: 02/10/2025

"Replaced Gearcase wash plate nub and cam kit. After installing new part unit is no longer leaking oils or making noise ; used 1 W10528947 (Hub), and 1 W10721967 (Cam kit) from stock"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS01

Near Huntersville, North Carolina 28078

Johnny

Job Details: 02/10/2025

"Installed new part, will need to Return to verify refrigerant.; schdld next appmnt for 2/14 FRI AM"

We serviced a

GE REFRIGERATOR FDB

Model GSS25GYPGCFS

Near Cherryville, North Carolina 28021

Ryan S.

Job Details: 02/10/2025

"Customer complained unit wont dispense water, new he brand filter order still has issue. Can cycle power and will work for a few minutes then issue cones back. Ordering filter electronic control board. Office will call after part is authorized and part comes in.; rqstng P&A on 1 WR55X43866 (Filter board)"

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS10

Near Charlotte, North Carolina 28214

Clinton

Job Details: 02/10/2025

U it had a failed relay on the control replaced control board light is full functioning

We serviced a

KITCHENAID RANGE

Model KSGG700ESS6

Near Charlotte, North Carolina 28278

Clinton

Job Details: 02/10/2025

Installed new spreader flame is coming out properly

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS0

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 02/10/2025

"Complaint oven is not creating proper ignition. Per customer gas company, red tag unit stating improper burn as CO2 was detected within less than a foot of unit. 7740917978. File number tech line no issues with flame patterns or choke co2 must be measured at a distance of 10 feet. All gas units release minute amounts of co2. Safety 7740704809 safety file number. Any and all parts customer will have to pay for out-of-pocket per manufacturer as well as labor."

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS05

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 02/10/2025

Complaint upper oven is not heating properly is not cooking. Food properly is taking longer than usual to preheat. Ever since Christmas issue was noticed. I found igniter was not allowing proper amperage to go through igniter igniter defective due to normal wear and tear. No additional issues found with oven or cooktop today.; used 1 12400035 (IGNITOR FLAT) from stock

We serviced a

KITCHENAID ICE MACHINE

Model KUID508HPS01

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 02/10/2025

"Complaint unit making paper thin ice. I found low water pressure was the cause of low ice. I found water inlet valve was smoking. Hot plastic was severely discolored was not opening. All the way to allow appropriate volume of water to flow through it. I replaced valve tested operations no further issues found at this time. Unit is making thick, ice, validated and confirmed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Indian Trail, North Carolina 28079

Jonathan J.

Job Details: 02/10/2025

I installed new heating element I cleared f7e1 error code ran through diagnostics verified new heater is working properly.

We serviced a

MAYTAG WASHER

Model MVW5035MW1

Near Marshville, North Carolina 28103

Jonathan J.

Job Details: 02/10/2025

Complaint unit not washing not wringing out laundry squealing sound like metal on metal I found error codes F8e1 f7e1 I found heavy grinding noise I found belt debris I found Cam grinding teeth between agitation and spin properly I found water inlet valve solenoid on hot side is making an excess loud humming noise and not allowing any water through hot water. Side filter screen is clean and clear.. I found no additional issues. I found capacitor is reading 30 ?F is supposed to be 50. Office computers are down as of right now office to call customer with parts come in; ordrng 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W11395618 (Capacitor) and 1 W11513255 (Valve) and 1 W11627413 (Control)

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model Wtw5057lw1

Near Warwick, Rhode Island 02888

Lee

Job Details: 02/10/2025

"Customer states unit occasionally gives error message, cycle wont start, has videoConfirmed complaint, found error message for lid not opened between cycles, need to replace lid latch,harness has not broken but will add clips to prevent.Friday 21Whw 12-5; ordrng 1 w11755726 (Clip) and 1 W11513248 (Latch), dspstn on spec-tagged invntry: 1 W11643701 HARNESS LOWER"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS05

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 02/10/2025

File number 7740924312 unit under product review for replacement not enough room to locking steel line is mangled and dented. Per manufacture do not attempt to repair at this time or order any additional parts.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRT518SZFM02

Near Uxbridge, Massachusetts 01569

Glenn

Job Details: 02/10/2025

Installed parts compressor filter and R600A and lock ring couplings tested all ok ; dspstn on spec-tagged invntry: 1 W11504445 COUPLER and 1 WPW10143759 FILTER DRIER UV

We serviced a

SAMSUNG REFRIGERATOR FDB

Model RF32CG5400SRAA

Near Uxbridge, Massachusetts 01569

Glenn

Job Details: 02/10/2025

"Complaint not dispensing or making ice order parts Auger assembly, User interface, IM and Control. Instructed customer fridge must be unplugged and completely defrosted to get the ice bin out to repair the unit. This needs to be done prior to service.; rqstng P&A on 1 DA97-12540G (Auger assembly) and 1 Da94-06792d (Control) and 1 Da97-21052d (User interface) and 1 Da97-15217d (Ice maker)"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF536RPS00

Near Warwick, Rhode Island 02889

Lee

Job Details: 02/10/2025

"Customer states water line froze againFound water dispenser as working, contacted techline, found grommet for heater not fully seated, also added permagum.7740831046; dspstn on spec-tagged invntry: 1 W11087201 HEATER , used 1 212643 (SEALER-GUM) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ

Near Indian Land, South Carolina 29707

Brandon

Job Details: 02/10/2025

Complaint unit is not able to cycle because ui is not functioning. On arrival I installed ui and tested unit. Unit tested properly. All components tested fine.

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS10

Near Indian Land, South Carolina 29707

Brandon

Job Details: 02/10/2025

Complaint unit is making noise. Found that noise is glass turntable wobbling while in use. Adjusted wheels under table and tested unit several times. Found nothing abnormal about noise. Unit tested as designed multiple times. No repairs needed.

We serviced a

WHIRLPOOL WASHER

Model WTW4800BQ1

Near Lancaster, South Carolina 29720

Brandon

Job Details: 02/10/2025

On arrival I replaced parts and tested unit. Unit tested properly. Spun as designed and no other issues were found.

We serviced a

MAYTAG REFRIGERATOR FDB

Model MRT711SMFZ02

Near Sutton, Massachusetts 01590

Glenn

Job Details: 02/10/2025

Installed parts tested all ok

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4816FW3

Near Huntersville, North Carolina 28078

Johnny

Job Details: 02/10/2025

"Unit over filling due to faulty control board and pressure hose,; ordrng 1 WP353244 (Pressure hose)"

We serviced a

LG WASHER

Model WM3370HWA

Near Huntersville, North Carolina 28078

Johnny

Job Details: 02/10/2025

Unit working as designed. Could not find any issues.

We serviced a

LG WASHER

Model WM3370HWA

Near Huntersville, North Carolina 28078

Johnny

Job Details: 02/10/2025

Duplicate ticket

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HB08

Near Charlotte, North Carolina 28262

Johnny

Job Details: 02/10/2025

"Installed new parts. Cx tested unit, verified heat now present. Working as designed.; dspstn on spec-tagged invntry: 1 W10754299 MAGNETRON"

We serviced a

WHIRLPOOL WASHER

Model wtw5550xw3

Near Charlotte, North Carolina 28278

Clinton

Job Details: 02/10/2025

Unit had a long drain and over suds error in the unit. Ran diagnostic unit filled washed and drained no issues. I believe unit had gotten over suds at some point. Then clear it self starts cycle it was washing a filled when I left.

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Lancaster, South Carolina 29720

Brandon

Job Details: 02/10/2025

On arrival I replaced all parts ordered and tested unit. Unit spun properly and agitated as designed. Was not able to test water because dryer was unhooked and there was a split in the cold water line for dryer. No other issues found.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRT134TFDW01

Near Worcester, Massachusetts 01602

Chris B.

Job Details: 02/10/2025

"Replaced all parts. Ran a leak test with nitrogen. Ran a vacuum. Charged to 54g. Unit cooling properly. Mentioned to the customer to keep an eye out on the cooling for the next few days. ; dspstn on spec-tagged invntry: 1 W11506635 COUPLER 6 NF MS SV PROCES , used 1 W11504445 (COUPLER 5/4) from stock"

We serviced a

GE RANGE

Model JB645RK4SS

Near Worcester, Massachusetts 01610

Chris B.

Job Details: 02/10/2025

Replaced all parts and cycled all burners all normal.

We serviced a

KITCHENAID WALL OVEN DBL

Model kebc208kss02

Near Webster, Massachusetts 01570

Chris B.

Job Details: 02/10/2025

Complaint that the top oven is not heating nor the broiler. Found error codes F2E0 and F2E2. After the diagnostic test keys started to fail. Mentioned to the customer that the error codes are due to problems with the key pad and part no longer available. Customer mentioned that it was working before but after running the diagnostic error codes now its not working. Tried to mention to the customer the problem that was going on with the oven and explaining that eventually it started to malfunction when we varied the codes and running diagnostics. Call office and talk to Randy about what happened.

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KSSV42FMM01

Near Rock Hill, South Carolina 29730

Brandon

Job Details: 02/10/2025

Customer did not have proof of purchase and unit is supposedly still under warranty. Customer said they would get proof of warranty so I can install new ice maker; dspstn on spec-tagged invntry: 1 4317943 ICE MAKER

We serviced a

WHIRLPOOL MW/WALL OVEN COM

Model WOC54EC0HS20

Near Charlotte, North Carolina 28278

Clinton

Job Details: 02/10/2025

Collected trip charge. Unit was not in a failed state while I was in home I tested multiple time fan functions properly Custer stated u it wouldnt not even preheat so we preheated to 350. Stated they would call back if failed again. Request 2x ice if needed on return

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Longmeadow, Massachusetts 01106

Jorden

Job Details: 02/10/2025

"Arrived and found water sitting bottom of unit, hit cancel/drain and unit drained without hesitation. Found error code F9E1 (no drain) stored in system cleared code. Ran auto test cycle multiple times and each and every time drainage worked perfectly. Possible control issue, ordering ACU. ; ordrng 1 W11410065 (ACU)"

We serviced a

WHIRLPOOL WASHER

Model CHW9160GW1

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 02/10/2025

Dishwasher does not have a coin drop. I had to call Tech Support change the program settings and reset the board all tested OK

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ2

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 02/10/2025

Found vent leaking behind control panel causing the user interface to short order parts ; ordrng 1 W11632709 (User interface) and 1 W11649995 (Active Vent) and 1 W11545290 (Vent cover)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Grafton, Massachusetts 01536

Glenn

Job Details: 02/10/2025

"Found motor failure and leaking heater replaced both part tested no leaks all ok ; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP , used 1 W11537778 (HEATER W/NUTS) from stock"

We serviced a

GE LAUNDRY CENTER

Model GFW850SPN2RS

Near Mendon, Massachusetts 01756

Aimee

Job Details: 02/10/2025

Installed new water valve and tested hot and cold complete

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