We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Sharon, MA 02067
Aimee Z.
Job Details:
11/07/2023
"F7e4Found the actuator off the cam, replaced broken cam and actuator. Ran a calibration cycle. Up and running Also found need new suspension rods tub lost touching the floor.; ordrng 1 W11396716 (Suspension rods), used 1 W10913953 (Actuator), and 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Longmeadow, MA 01106
Gary V.
Job Details:
11/07/2023
"Installed main acu and cycled, tested fine."
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Longmeadow, MA 01106
Roger R.
Job Details:
11/07/2023
Unit tripping breaker that was swapped out for a new one. It trips after initial startup during bake. The only two components active at the time are the main control and the DSI board. Will replace both. ; ordrng 1 W11100100 (Control) and 1 W10860916 (DSI board oven)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE304LPA1
Near Longmeadow, MA 01106
Roger R.
Job Details:
11/07/2023
Installed new sump assembly with new wash pump. Unit working properly now.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Charlotte, NC 28209
Robert A.
Job Details:
11/07/2023
Tech was assigned as a helper; snapped 1 QuickPics
We serviced a
BOSCH RANGE
Model HEI8054U/07
Near Coventry, CT 06238
Amanda R.
Job Details:
11/07/2023
Complaint not cooking evenly preheated oven to 350 went over using convect bake for baked goods and showed them how to offset temp display has segments missing ; rqstng P&A on 1 00758968 (Display) and 1 00630873 (Sensor) and 1 12026566 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Agawam, MA 01001
Gary V.
Job Details:
11/06/2023
"Installed parts listed and cycled, tested fine. Water line to fridge in basement is connected to hot water feed, and informed customer."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Gastonia, NC 28052
Ryan S.
Job Details:
11/06/2023
Customer complained unit full of water wont start. Informed out of warranty. Quoted 373.42 for repair. Replaced drain pump and ran service mode all functions working. Verified proper operation. Collected via card. ; dspstn on spec-tagged invntry: 1 W11396717 DRAIN PUMP
We serviced a
AMANA DRYER
Model NED4655EW1
Near Middletown, CT 06457
Jeremy B.
Job Details:
11/06/2023
Dryer making a thumping noise. Found vent very clogged and lint and soap built up in blower wheel. Customer must clean vent. Cleaned blower wheel and dryer sounds normal..
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Charlotte, NC 28277
Jeff L.
Job Details:
11/06/2023
Found fresh food door gasket ripped magnet not working properly door gasket needs to be replaced. Customer rescheduled for 11-8-23 pmPart#W10830055; ordrng 1 W10830055 (Ff door gasket)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Huntersville, NC 28078
Robert A.
Job Details:
11/06/2023
"Cx complaint that the unit is making a grinding noise while it washes. I inspected the unit to confirm The complaint. I found no error codes and ran a service cycle. I heard the friction while the unit was in spin. The slider and rotor have already been replaced. The gear case sent was the wrong one, its not compatible with this unit. The unit needs a new gearcase, the wash plate is stuck so Im ordering a washplate as well. Im ordering the parts for the return visit.; ordrng 1 W10902814 (Washplate) and 1 W11449841 (Gear case), dspstn on spec-tagged invntry: 1 W11449840 GEARCASE"
We serviced a
BOSCH MICROWAVE
Model HMB505001
Near Shrewsbury, MA 01545
Angel R.
Job Details:
11/06/2023
Helped with second man.
We serviced a
FRIGIDAIRE RANGE
Model FFEF3016TSC
Near Worcester, MA 01610
Angel R.
Job Details:
11/06/2023
"Installed parts, tested unit and tested ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Worcester, MA 01604
Angel R.
Job Details:
11/06/2023
Called tech line and went over current checks and replacement of parts. Recommended replacing belt. Used belt from TS. SR#7737723803; used 1 WPW10006384 ( BELT) from stock
We serviced a
GE DISHWASHER
Model GDF520PGJ4WW
Near Cromwell, CT 06416
Jeremy B.
Job Details:
11/06/2023
Installed new gasket and bottom door seal tan self test all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Wethersfield, CT 06109
Jeremy B.
Job Details:
11/06/2023
Customers complaint is refrigerator getting condensation on top of freezer door gasket. Found no moisture dude to the fact it was 62 in house condensation will form at top of seal. This is Normal.
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Rocky Hill, CT 06067
Jeremy B.
Job Details:
11/06/2023
Dryer making loud noise. Found mice in vent pipe. Cleared mice and tested all checks ok.
We serviced a
WHIRLPOOL WASHER
Model MVWC415EW1
Near Rocky Hill, CT 06067
Jeremy B.
Job Details:
11/06/2023
Washer making loud noise during spin. Found worn bearings in gearcase. Quoted customer. Was able to remove wash plate.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Windsor, CT 06095
Chuck M.
Job Details:
11/06/2023
Customer complaint is that refrigerator door was replaced by another service provider and it is damaged. Customer said service provider ordered another door but never returned. She called service technician and was told he no longer works for that company. Took pics of damage on FF door. Ordered door. Customer also complained that there was water and ice in freezer bottom. Inspected and found drain covered with ice. Cleared ice and found foam blocking drain hole. Cleared and water is draining properly. ; ordrng 1 W11023679 (dor-fip)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Windsor, CT 06095
Chuck M.
Job Details:
11/06/2023
Customer complaint is that washer does not complete cycle and takes too long. Ran diagnostics and found error code F8e1 long fill. Found temperature set to warm water. Ran automatic test cycle and found no hot water coming from supply. Removed hose and turned on hot water and no hot water even with valve on. Showed customer no hot water coming out. Customer turned on hot water. Tested and washer checked ok.
We serviced a
KITCHENAID OVEN
Model KODE500ESS04
Near Huntersville, NC 28078
Vincent O.
Job Details:
11/06/2023
Installed new hi limit tstat. Tested and verified proper operation. All functions check ok.
We serviced a
JENN-AIR RANGE
Model JLRP436WP00
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
11/06/2023
Customers complaint is range will randomly shut off and control goes blank. Ran diag found no error codes. Let oven cycle at 35 and then at 425 all checks ok. Recommended replacing UI control and main control at the same time. Called and the part is under warranty. Sent estimate to customer.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
11/06/2023
Dispenser leaking rinse aid inside side door and dripping on floor. Needs new dispenser ; ordrng 1 W11412300 (Dispenser)
We serviced a
MAYTAG DRYER
Model MED5030MW0
Near Fort Mill, SC 29715
Jonathan J.
Job Details:
11/06/2023
"Complaint, hard to press start button and power button I found service pointer. There is a physical button that Hass to be pushed firm. Customer does not have physical strength to press buttons under overlay. Called Whirlpool no fictional repair for me to press. Buttons is very easy for a customer to press buttons is different. Whirlpool file number 7737730875 file number customer to contact customer care hotline at Whirlpool Maytag to discuss with them her options. No issues found with dryer at this time. Unit is heating and operating normally."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near East Hartford, CT 06118
Amanda R.
Job Details:
11/06/2023
What The right door hinge sits on to on the outer tub snapped off outer tub ; rqstng P&A on 1 W10713320 (Tub) and 1 WP8534853 (Hinge) and 1 W11612302 (Left hinge)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Huntersville, NC 28078
Vincent O.
Job Details:
11/06/2023
Found unit leaking at turbidity sensor seal. Removed sensor and cleaned. No resolve. Order and replace sump assy and turbidity sensor. ; ordrng 1 WPW10705575 (sensor) and 1 WPW10605057 (Sump assy)
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Fort Mill, SC 29707
Jonathan J.
Job Details:
11/06/2023
Complaint burners are slow to ignite. I found complaint true I tried cleaning burners no change adjusted burners per technical service bulletin. No change spark is still igniting sideways and down instead of up and ordering burners igniters and screws to fix parts are on back order office to call customer when parts come in.; ordrng 2 W11344539 (Flame spreader)s and 2 W11580024 (Ignitor)s and 4 W11643628 (Screw)s
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Rock Hill, SC 29730
Jonathan J.
Job Details:
11/06/2023
"Complaint wash machine will not power on no matter what outlet it is plugged into. I found extreme cockroach infestation has gotten all over control panel user interface, dropping down from the ceilings and walls so bad that they are crawling out of the house across the gravel driveway. Cannot service unit due to infestation."
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS02
Near Cornelius, NC 28031
Vincent O.
Job Details:
11/06/2023
Installed new broil element. Tested and verified proper operation. All functions check ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JBZFL30IGX00
Near Cornelius, NC 28031
Vincent O.
Job Details:
11/06/2023
Found unit making ice after customer changed water filter. Customer complaint is that ice clumps. Found condensation inside unit indicating poor seal. Also found small tear is seal. Order and replace seal and ice maker. ; ordrng 1 W11038432 (Seal)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Manchester, CT 06042
Amanda R.
Job Details:
11/06/2023
"Blue wire going to drain pump broken fixed wire not locking replaced lid lock not locking needs new control and wire harness ; ordrng 1 W11643701 (Harness) and 1 W11627413 (Control), dspstn on spec-tagged invntry: 1 W11513248 DOOR LOCK"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Vernon, CT 06066
Amanda R.
Job Details:
11/06/2023
Replaced all parts
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW1
Near Vernon, CT 06066
Amanda R.
Job Details:
11/06/2023
Replaced bellow is wasnt ripped compliant that randomly Ui wont power on needs new Ui ; rqstng P&A on 1 W11318817 (Ui)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Vernon, CT 06066
Amanda R.
Job Details:
11/06/2023
Replaced suspension
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near York, SC 29745
Mitch H.
Job Details:
11/06/2023
"Attempted to replace valve, turned supply valves in wall off, began to take cold water line off, turned 2 turns and hose blew off. Wall valve would not shut off causing water to spray over. Crimped line as fast as possible. Customer attempted to shut water off with no success. Customer was going to hold water lines crimped while I changed valve but upon opening box found that new valve was broken out of box. Customer kept line crimped while I reattached it to valve. Removed and replaced control board. Ran DLMS calibration. Reordering valve. Advised customer that they need to have wall valve fixed prior to return visit.; ordrng 1 W11614515 (Valve)"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW3
Near Rock Hill, SC 29730
Jonathan J.
Job Details:
11/06/2023
Complaint thermal event on surface elements. I found alterations to product design have led to a thermal event resulting in damage to all 4 surface elements and terminal block receptacles that elements plug into as a result of alterations to unit warranty does not cover damages caused by alterations. I found proper voltages are present at rear terminal block 124.6vac across red white and black white 242.3vac across red black wiring oven is fully functional with no issues no wiring issues from terminal block to control. File number 7737725919. Customer declined estimate of 692.40 safety file number 7737681985
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near South Windsor, CT 06074
Amanda R.
Job Details:
11/06/2023
Compliant that basket hitting cabinet washing sheets and clothing went over washing alike items started just the sheets on a normal cycle went over if hearing basket go off balance can unlock unit and re arrange garments
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Mansfield, CT 06268
Amanda R.
Job Details:
11/06/2023
Replaced evaporator fans motor sounds better
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Holyoke, MA 01040
Chris B.
Job Details:
11/06/2023
Complaint that the washer is not cycling through correctly and it had a smell of burnt. Found no evidence of anything burnt did find control board intermittently turning on and off. 120v is present. Will order control board and cord as backup.; ordrng 1 W11603811 (Control Board) and 1 W10850133 (AC Cord)
We serviced a
JENN-AIR OVEN
Model JJW3430LL00
Near Denver, NC 28037
Robert A.
Job Details:
11/06/2023
Cx has a control panel (w11600611) sent from Jenn air to be installed. I installed the ordered part and tested the unit for the cx. The unit is working as designed.; used 1 W11600611 (Control panel) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Holyoke, MA 01040
Chris B.
Job Details:
11/06/2023
Complaint that the unit is not making ice and freezer switch. Found ice in the tray but motor not able to push ice out.Will order parts for a return visit. Please call customer 30min. prior.; ordrng 1 W11396033 (Door switch) and 1 W11602886 (Module LED)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Lancaster, SC 29720
Jonathan J.
Job Details:
11/06/2023
Complaint not drying dishes. I found error code F7E1 and diagnostics history. I cleared error code tested operations made sure hot water is above 120? coming out of sink faucet advising customer to run hot water at sink faucet before starting any cycle. no additional issues found with dishwasher at this time heater is reaching temperatures of over 300?F on elements in diagnostics cycle. replaced heater left original with customer. No additional issues found.; dspstn on spec-tagged invntry: 1 W10518394 HEATER
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Waxhaw, NC 28173
Jeff L.
Job Details:
11/06/2023
Found dryer with power but no operation found thermal fuse open replaced thermal fuse advised customer to not push dryer back against wall it will pinch the external vent hose and also advised customer if experiencing long dry times may want to have external venting checked for restriction. Advised customer that if the air is restricted the thermal that was just replaced will go bad again.Call complete; used 1 WP3392519 (Thermal fuse) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Lancaster, SC 29720
Jonathan J.
Job Details:
11/06/2023
"Complaint F1 E6 microwave generation error code. I found complaint true customer is out of their one-year warranty. Stated that they were told by Whirlpool that there would not be any charge per customer unit was purchased April 2022 came with home. Customer unable to provide purchase receipt here today, customer called Whirlpool. Whirlpool confirmed out of warranty. Must provide purchase receipt stating within one year warranty. Unit will need microwave inverter microwave magnetron microwave appliance manager to fix. No additional issues found with microwave or oven at this time here today. Customer declined repair is going to go to the home warranty American home shield."
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Lancaster, SC 29720
Jonathan J.
Job Details:
11/06/2023
"Complaint water leaking whenever a wash is performed. Found water is only leaking. When washing machine is filling with water water is over spraying and splashing off of tub ring optional part I removed optional part unit is no longer leaking part is used to prevent garments from going behind tub and under tub rink. And ordering valve and outer covering to attempt to fix will be placing optional tub ring clothing catcher back on during testing to see if overspray is still occurring if overspray is still occurring, will leave optional part removed. W11222084 adapter, clothing catch, inner ring. ; ordrng 1 WPW10461196 (Tub ring) and 1 W11205048 (Valve) and 1 W11222084 (Adapter)"
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Charlotte, NC 28214
Robert A.
Job Details:
11/06/2023
I installed the ordered part and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 279816 THERMAL KIT
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Charlotte, NC 28214
Robert A.
Job Details:
11/06/2023
"Cx complaint that the unit does not wash clothes well. I inspected the unit to confirm the complaint. I found error codes: f7e5 f7e6. I ran manual spin and agitate and checked under the unit. The cam has separated and needs to be replaced. I replaced the parts and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR , used 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Charlotte, NC 28214
Robert A.
Job Details:
11/06/2023
Cx complaint that the units door has poor resistance. I inspected the unit to confirm the complaint. The door springs are loose and need to be adjusted and replaced. I replaced and adjusted the springs and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 2 WPW10337934 SPRING
We serviced a
WHIRLPOOL MICROWAVE
Model GMC305PDB6
Near Waxhaw, NC 28173
Jeff L.
Job Details:
11/06/2023
Found microwave not producing any heat after diagnosing found a bad magnetron tube going to replace it and the diode. Scheduled for 11-9-23 pmPart#W10245183Part#W11256462; ordrng 1 W10245183 (Mag tube) and 1 W11256462 (Diode) and 2 2xframe (2xframe)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM0
Near Waxhaw, NC 28173
Jeff L.
Job Details:
11/06/2023
Unit buttons sometimes responds sometimes it doesnt. The customer will go trip breaker so dishwasher will reset. The unit also does not always dry the dishes and sometimes the soap dispenser does not open soap gets left in dispenser. This unit is 10 yrs old and will need some parts replace to get it back up to operating normal. All the leds do not light up giving you normal wash option. Since the unit does operate intermittently when it does work the heater dries dishes.Part#W10804115Part#W0849355Part#WPW10671905; ordrng 1 W10804115 (Control board) and 1 W10849355 (Button) and 1 WPW10671905 (Soap dispenser)
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Waxhaw, NC 28173
Jeff L.
Job Details:
11/06/2023
Replaced all leds unit ran and checked okservice pointer W11606409 s-code s84638; dspstn on spec-tagged invntry: 4 W11632139 LED CHROME 3PK S191AQ
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6SHAXMQ00
Near Mooresville, NC 28117
Vincent O.
Job Details:
11/06/2023
Installed new harness and heater. Tested and verified proper operation. All functions check ok.
We serviced a
JENN-AIR OVEN
Model JJW3830LL00
Near Mooresville, NC 28117
Vincent O.
Job Details:
11/06/2023
Found f1e1 error. Internal ACU failure. Also found unit will not enter diagnostics. Order and replace ACU. ; ordrng 1 W11448961 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Troutman, NC 28166
Vincent O.
Job Details:
11/06/2023
Installed new compressor. Pulled vacuum and checked for leaks. Recharged r600a. Tested and verified proper operation. All functions check ok. ; dspstn on spec-tagged invntry: 1 W11546681 HARNS-WIRE
We serviced a
MAYTAG WASHER
Model MVWC200XW3
Near Springfield, MA 01109
Roger R.
Job Details:
11/06/2023
Found right rear support rod had come out of position. Disassembled top and secured support rod in the proper position. No parts needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW
Near Springfield, MA 01107
Roger R.
Job Details:
11/06/2023
"Installed new compressor and filter drier due to improper cooling. All okay. ; dspstn on spec-tagged invntry: 1 WPW10507886 COMPRESSOR , used 1 W11506635 (COUPLER 6 NF MS SV) from stock"
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Chicopee, MA 01020
Roger R.
Job Details:
11/06/2023
Customer complains of unit not drying properly. Customer has to run loads 2 times to get clothes to dry sr7737724515 Tested temperatures check okay recommended to replace venting. ; dspstn on spec-tagged invntry: 1 279311 IGNITOR FLAT
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Chicopee, MA 01020
Roger R.
Job Details:
11/06/2023
Found unit has a loose agitation shaft in transmission. Makes a clicking noise during low speed spin. Checked rotor and that was tight and not loose on shaft. The only thing that can cause this noise would be internal to the transmission. Will order new gearcase and return to install ; ordrng 1 W11449841 (Gearcase)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB3
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
11/06/2023
"Tested unit and found customer having issues with oven heating out and cook top staying hot, checked over cooktop and found all burners cycling and working properly advised customer on how each burner operates. Checked oven and found oven off about 15 degrees when reaching temp, recalibrated oven and unit is now getting to proper temps and working as designed, advised customer oven is a little different then a older oven and the new ones will work different there is nothing wrong with oven"
We serviced a
WHIRLPOOL DRYER
Model Med6230hw3
Near Waterbury, CT 06708
Jimmy R.
Job Details:
11/06/2023
"Tested unit and found when drum would tumble unit would make a scraping noise, checked over and found noise coming from plastic cover for thermal cutoff hitting drum. Fixed cover and secured so it would not hit ran unit thew a cycle and reset, all operations now working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ0B
Near Waterbury, CT 06704
Jimmy R.
Job Details:
11/06/2023
"Checked over unit and found both sections not cooling and warm, removed evap cover and found no frost pattern checked compressor and found running but making an awful noise, went thew connection for leaks and seen some oil on evaporator connections. Unit is going to need a new evaporator,compressor kit r600 tank,extra time and all couplers ; ordrng 1 W11580057 (Compressor kit) and 1 W11546692 (Evaporator) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506623 (Coupler) and 1 W11504445 (Coupler) and 1 R600bottle (R600)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near York, SC 29745
Mitch H.
Job Details:
11/06/2023
"Removed and replaced valve, heater and ice door. Reassembled, ran tests 57 for ice maker, cycled and completed correctly. Ran test 45 for valve, filled and operated properly.; dspstn on spec-tagged invntry: 1 WPW10341329 VALVE"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Cheshire, CT 06410
Jimmy R.
Job Details:
11/06/2023
"Ran dryer and found unit would shut off when running a cycle after ten min of drying, ran diagnostics and found no errors ran a self test and unit would get into the test then shut off not allowing any selections tried again and same issue could not get into diagnostics to checked moisture sensors. Checked venting and unit is venting out of the back vent is clean and short, checked heater and thermal cutoff and found not reading correctly found heater short cycling and shutting off also found wile unit would run a sensor cycle the whole unit would shut off after 5 to ten min of running with wet clothes in unit. Will order new main cntrl,touch panel, thermal cutoffs and sensor harness ; ordrng 1 W11565020 (Cntrl) and 1 WPW10298258 (Harness sensor) and 1 280148 (Thermal cut off kit) and 1 W11583883 (Cntrl)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Cheshire, CT 06410
Jimmy R.
Job Details:
11/06/2023
"Checked over drum and replaced but drum was out of round replaced with old drum and found noise coming from blower wheel housing bouncing, secured blower housing snd added foam tape to stop noise. Let unit run and all operations are now working to specs"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Cheshire, CT 06410
Jimmy R.
Job Details:
11/06/2023
Installed new Gearcase and ran machine thew a factory calibration and unit went threw properly. Ran wash thew a wash and spin cycle each cycle is now operating to proper specs grinding noise is now gone
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Windsor Locks, CT 06096
Chuck M.
Job Details:
11/06/2023
Customer complaint is that refrigerator doors are rusting and pitting. Took pics and ordered doors P&A. ; rqstng P&A on 1 LW10912110 (dor-fip) and 1 LW10913113 (dor-fip)
We serviced a
MAYTAG WASHER
Model MVWB755DW0
Near West Hartford, CT 06119
Chuck M.
Job Details:
11/06/2023
Customer complaint is that washer is making a rumbling noise. Inspected and found wash plate and drive shaft teeth are worn out causing wash plate to slip during cycles. Quoted P&L. Customer will buy new.
We serviced a
WHIRLPOOL RANGE
Model KOCE500ESS05
Near West Hartford, CT 06107
Chuck M.
Job Details:
11/06/2023
Customer complaint is that oven rack were in backwards and could not get out. Removed and corrected racks.
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Lancaster, SC 29720
Jonathan J.
Job Details:
11/06/2023
Complaint will not dry clothing on any cycle. I found issue is due to a venting out. Issue restricted vent. Unit will need venting issues. Fixed hose behind. Dryer is completely collapsed. Not enough room behind dryer unit will need a flat vent as dryer is larger than customers previous dryer per Customer. Dryer is getting hot. As of now. Advising customer not to use dryer until venting issues are corrected as damage to the dryer can occur or worse property damage. no additional issues found with dryer at this time. ; used 1 W11224254 (VENT TEST KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PHEXNL00
Near Gastonia, NC 28054
Ryan S.
Job Details:
11/06/2023
Returned to installl parts ordered. Installed parts and reassembled unit. Ran icemaker by jumping t to h and unit cycled and filled with water. Verified proper operation. ; dspstn on spec-tagged invntry: 1 W10408179 VALVE and 1 4317943 ICE MAKER
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Belmont, NC 28012
Ryan S.
Job Details:
11/06/2023
"Customer complained of water or something getting in floor, to much at all. Found capacitor leaking. Checked and liquid on floor was oily and confirmed it was cap oil not water. Replaced cap from ts. Verified proper operation. ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Charlotte, NC 28208
Ryan S.
Job Details:
11/06/2023
Customer complained unit not spinning. Found broke belt. Replaced belt and pully from ts. Ran unit and unit now working properly. Verified proper operation. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB04
Near Charlotte, NC 28216
Ryan S.
Job Details:
11/06/2023
"Entered the home. Asked customer what was wrong with unit. Customer got upset and said the last tech knew what was wrong, I said sir the last tech didnt have the authorization to work on it Im here to work on it what is wrong with it. He started screaming and cussing me out and his arm flew up by me so I walked out of the house quickly. Wont return to this customers house. Period."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Charlotte, NC 28212
Ryan S.
Job Details:
11/06/2023
Customer complained unit has water and wont drain . Lid lock blinking. Found drain pump running but not working. Found bad pump. Quoted 352.84. Repaired unit by installing new drain pump. Verified proper operation in service mode. All functions workings properly. Showed customer. ; used 1 W10876600 (DRAIN PUMP) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Charlotte, NC 28227
Ryan S.
Job Details:
11/06/2023
"Retuned to install new compress, took off old compressor and installed new compressor, pulled vaccum. Went to fill unit and found compressor wont start. Found power to compressor but compressor or activating . Took off unit and checke again in case of possible restriction and compressor wont start. Ordering new compressor ; ordrng 1 W11506635 (Process tube) and 1 W11580057 (Compressor) and 1 2xtimeframe (2xtimeframe), dspstn on spec-tagged invntry: 1 876765 TUBING KIT 1 W11504415 COUPLER 8.5/8 NR MS 00 , 1 W11504431 COUPLER 7/5 NR MS 00 , 1 W11506619 COUPLER 8 NK MS 00 , and 1 W11506635 COUPLER 6 NF MS SV"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Charlotte, NC 28214
Robert A.
Job Details:
11/06/2023
I installed the ordered part and tested the unit for the cx. The unit is working as designed; dspstn on spec-tagged invntry: 1 4392065 DRYER REPAIR KIT
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Charlotte, NC 28214
Robert A.
Job Details:
11/06/2023
I installed the ordered part and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W11395618 CAPACITOR/INTER COIL
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV00
Near Millbury, MA 01527
Angel R.
Job Details:
11/06/2023
"Could not duplicate sound, ran through all tests on diagnostics mode. Will order new rails as current ones are sticking and some ice buildup on back FC panel. Also mastic gum in case noise is compressor related.; rqstng P&A on 1 WPW10397636 (Rail left) and 1 WPW10397635 (Rail right) and 1 212643 (Mastic gum)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near South Hadley, MA 01075
Chris B.
Job Details:
11/06/2023
Replaced all parts and ran two diagnostic cycles. Dishwasher running normal. No leaks detected. No error codes present.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS13
Near Amherst, MA 01002
Chris B.
Job Details:
11/06/2023
Replaced all parts and refrigerator working normal.
We serviced a
JENN-AIR MICROWAVE
Model JMW2430IL03
Near Rock Hill, SC 29732
Mitch H.
Job Details:
11/06/2023
"Replaced thermistor, tested microwave. Blows 20 amp fuse every time start is pushed. Checked interlock, checks good with meter. Disconnected inverter, does not blow fuse with inverter unhooked. Ordering inverter, wave guides, fuse and interlock.; ordrng 2 W11188752 (Fuse)s and 1 W11325604 (Inverter) and 2 W10915651 (Wave guide)s and 1 W11449277 (Interlock)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Belchertown, MA 01007
Chris B.
Job Details:
11/06/2023
Replaced all parts and washer working properly. Ran a diagnostic cycle and all tested normal.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPBC2277RF5
Near Coventry, CT 06238
Amanda R.
Job Details:
11/06/2023
Freezer ice maker not making ice has ice in mold not harvesting making clicking noise like motor jammed quoted for new ice maker
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE08
Near Douglas, MA 01516
Angel R.
Job Details:
11/06/2023
"Washers missing from both both doors, will order two new washers.; ordrng 2 WP489467 (Washer)s"
We serviced a
SAMSUNG WASHER
Model WA45M7050AW/A4
Near Westfield, MA 01085
Roger R.
Job Details:
11/06/2023
"Installed new drain pump and tested unit. All okay. Fills, washes, drains and spins."
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Westfield, MA 01085
Roger R.
Job Details:
11/06/2023
Installed new glass lid assembly due to cracks and broken pieces at the hinge area.
We serviced a
WHIRLPOOL COOKTOP
Model WFE320M0JW3
Near Monroe, NC 28112
Jeff L.
Job Details:
11/06/2023
Replaced top unit ran and checked ok..Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Suffield, CT 06078
Gary V.
Job Details:
11/06/2023
"Installed new drain pump and float switch, cycled and found drain hoses clogged with food and debris, quoted for drain hose replacement and she will call."
We serviced a
MAYTAG DRYER
Model MEDC500VW0
Near Suffield, CT 06078
Gary V.
Job Details:
11/06/2023
"Inspected and found door switch broken , replaced and cycled, tested fine.; used 1 WP3406107 () from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFE01
Near Suffield, CT 06078
Gary V.
Job Details:
11/06/2023
"Inspected and found shelf and shelf tracks not aligned properly and causing bin to fall out, also door seal is ripped and door has to be replaced. Will order and customer will call when part arrives.; ordrng 1 LW10668767 (Ff door black) and 1 WPW10468555 (Shelf track) and 1 WPW10468556 (Shelf track) and 1 WPW10579374 (Shelf)"
We serviced a
WHIRLPOOL WASHER
Model WTW57ESVW1
Near Rock Hill, SC 29732
Mitch H.
Job Details:
11/06/2023
"Tested and ran washer, allowed to fill and agitate, no issues. Switched to drain and spin, working correctly. Had customer put in a load of wash. Retested with load, found agitator slipping on gear case shaft and motor making noise in spin. Requesting P&A for motor and agitator. Checked part availability and scheduled return for 11/10 am; rqstng P&A on 1 WP3951744 (Agitator) and 1 WP661600 (Motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Fort Mill, SC 29708
Mitch H.
Job Details:
11/06/2023
"Tested and ran diagnostics. Only stored error code was F0E5 off balance error. Ran component activation tests for drain and spin, completed with no issues. Ran DLMS calibration. Customer says washer makes banging noise when in spin with small load. Instructed customer on how to pause washer and redistribute load then restart. Advised her that washer will operate better with medium to full load than just a few items. Washer operating as designed. I&I now fulfilled."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Fort Mill, SC 29708
Mitch H.
Job Details:
11/06/2023
"Removed and replaced console and control. Reassembled, tested, all functions and touchpad keys operating properly."
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Clover, SC 29710
Mitch H.
Job Details:
11/06/2023
"Attempted to call but phone number listed is not in service. Arrived at home, customer answered door but said she had not called for service and didnt need anything repaired. Confirmed her name and address so I was at correct location. Would not let me enter house.; dspstn on spec-tagged invntry: 1 W11384469 LIGHT SWITCH"
We serviced a
SAMSUNG HOME LAUNDRY - E
Model WA45T3200AWIA4
Near Springfield, MA 01151
Chris B.
Job Details:
11/06/2023
Complaint that the unit is off balance and not cycling through correctly. Found water line crossed and advised customer to adjust the clothing to get proper balance if needed to. Readjusted the water lines ran a diagnostic and a quick cycle and all tested out normal. Found no issues with the washer.
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Hampden, MA 01036
Chris B.
Job Details:
11/06/2023
Complaint that the washer is making a noise in heavy duty and regular cycles. Found rotor nut very loose and not holding rotor in place. Readjusted the screw ran two diagnostic cycles and unit working normal. Mentioned to the customer to keep an eye on the spin cycle.
We serviced a
MAYTAG DRYER
Model MED5430MW0
Near Enfield, CT 06082
Gary V.
Job Details:
11/06/2023
"Installed new drum and cycled, tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFF2258FEZ07
Near West Hartford, CT 06117
Ruben C.
Job Details:
11/06/2023
Checked unit found slides are not allowing door to close needs new slides gave cust 10 pesent off on parts for milatary discount took pic of va card called techline to document 7737727483; ordrng 2 W11658402 (Slides)s
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Avon, CT 06001
Ruben C.
Job Details:
11/06/2023
Checked unit found motor is leaking and noisy cuasing water to get to overflow tray ordering sump assy and putting in p/a extra time; rqstng P&A on 1 W11345228 (Pump and sump assy) and 1 Time (Extra time)
We serviced a
MAYTAGU WASHER
Model MVW4505MW1
Near New Hartford, CT 06057
Ruben C.
Job Details:
11/06/2023
Checked unit found crack in drain hose leaking water ordering drain hose ordering drain hose; ordrng 1 W11244231 (Drain hose)