We serviced a
MAYTAG WASHER TL
Model MVWB766FW1
Near Agawam, Massachusetts 01030
Chris B.
Job Details:
07/02/2026
Complaint that the washer lid is falling apart. Found glass separating from the frame. Replaced lid and unit working properly.
We serviced a
WHIRLPOOL WASHER TL
Model WTW5020SW0
Near Longmeadow, Massachusetts 01106
Chris B.
Job Details:
07/02/2026
Complaint that the washer is stretching out the clothes when using the delicate cycle. Called Tech Line for more information on the features. Tech Line Mentioned that the high spin on delicate settings would run for a shorter period of time than the other cycles. No error codes present and washer apart from this issue is working fine. SR# 24074751. Unit working normal.
We serviced a
MAYTAG WASHER TL
Model MVW4505MW1
Near Longmeadow, Massachusetts 01106
Chris B.
Job Details:
07/02/2026
Complaint that the washer isnt cycling properly. Found failed lower harness wire failure on the drain side. Replaced part with TS# W11643701 and washer working properly. Customer number on record is the wrong one. Original and correct phone number is 413-474-0698. Unit under warranty with Costco extra year. Proof in the pics.; used 1 W11643701 (HARNESS LOWER) from stock
We serviced a
MAYTAG WASHER FL
Model MVW4005SW0
Near Springfield, Massachusetts 01118
Chris B.
Job Details:
07/02/2026
Complaint that the washer wouldnt cycle through correctly. Found error codes F8E1 and F0E2. Found slow fill. Customer will have the water verified on the hot side not filling up in a timely manner. Unit running normal after running a diagnostic cycle.
We serviced a
FRIGIDAIRE REFRIGERATOR FDB
Model FGHT2148PF0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
07/02/2026
"Inspected and found evap cover panel bowed out causing leak when defrosting into ff compartment, bent panel back in place and tested fine."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ4
Near Charlotte, North Carolina 28206
Ryan S.
Job Details:
07/02/2026
Replaced sump with drain pump. Ran unit and unit started draining. Drain hose went to under home. Informed customer if she has issue draining after this she needs to call plumber to check drain line under unit..
We serviced a
WHIRLPOOL DISHWASHER
Model WDPS8024SZ0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
07/02/2026
Complaint just moved in dishwasher. Looks like something heavy was dropped on it. It was dropped for a great height or exploded. I found complaint true unit will need every single part except for the wire racks and other miscellaneous screws to be replaced. Unit will literally need to be completely rebuilt from the ground up. Called Techline Tech line stated customer will need to contact Whirlpool Customer Care team and have it sorted out as it is not cost-effective to repair. File number 24078194 customer care ph 8666982538
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Springfield, Massachusetts 01109
Chris B.
Job Details:
07/02/2026
Complaint that the dryer is not heating properly. Found failed heater element. Quoted for parts and labor. Customer decided to not fix the unit due to expense. They prefer to replace the dryer for now. Collected trip fee. CC.
We serviced a
BOSCH DISHWASHER
Model SHV9ER53UC/48
Near Suffield, Connecticut 06078
Gary V.
Job Details:
07/02/2026
Installed new door clasp and tested fine.
We serviced a
BOSCH DISHWASHER
Model SHEM63W55N/01
Near Simsbury, Connecticut 06070
Gary V.
Job Details:
07/02/2026
"Installed new lower wash arm and found slow leak coming from inlet valve, will order and return.; ordrng 1 10023852 (Inlet valve)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW6157PW1
Near Charlotte, North Carolina 28216
Ryan S.
Job Details:
07/02/2026
"Customer complained unit s wont run. Found control board faulty, replaced control board. Ran diagnostics. Went through all checks with no issues. Ran quickwash, unit filled and started wash cycle. Verified proper operation."
We serviced a
MAYTAG REFRIGERATOR FDB
Model MBR2258XES1
Near Marshfield, Massachusetts 02050
Aimee
Job Details:
07/02/2026
Found fridge warm and damper control open Fan in freezer working had surface frost on the evap And huge ice ball on right.The condenser was clogged cleaned And compressor hot and running at 2 ampsNeeds compressor
We serviced a
KITCHENAID VENTHOODS
Model KXD4636YSS7
Near Mooresville, North Carolina 28117
Ryan S.
Job Details:
07/02/2026
"Returned to install new switch, lowered unit,raised unit, lowered unit again. . Verified proper operation."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDBM00
Near Dartmouth, Massachusetts 02747
Dan
Job Details:
07/02/2026
Confirmed customer complaint. Tested ice maker and water fill in diagnostics. Found the ice maker was faulty. Replaced ice maker and tested for proper operation. Used part# W10882923 ice maker from truck stock. Job is complete. ; used 1 W10882923 (ICE MAKER) from stock
We serviced a
MAYTAG WASHER TL
Model MVW5035MW2
Near New Bedford, Massachusetts 02740
Dan
Job Details:
07/02/2026
"Confirmed customer complaint. Found the noise was from the drive pulley on the splutch, the mounting bolt had backed off and the drive pulley dropped onto and cut into the poly shield. I replaced the cam today, used part# W10721967 from truck stock. Tested the washer for proper operation. The poly shovel needs to be replaced, ordering part and follow up is required. ; ordrng 1 WPW10550173 (Poly shield), used 1 W10721967 (CAM KIT) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model MVWP576KW1
Near Acushnet, Massachusetts 02743
Dan
Job Details:
07/02/2026
"F7E1 speed basket sensor fault. Cold water valve is trickling water during fill, and creating a fault during rinse, ordering a water inlet valve for replacement. Replaced actuator. Follow up needed with water inlet valve. ; ordrng 1 W11205048 (Water inlet valve)"
We serviced a
FRIGIDAIRE REFRIGERATOR SXS
Model FGHS2631PF4A
Near Iron Station, North Carolina 28080
Ryan S.
Job Details:
07/02/2026
Retirbed to install drain tube and defrost freezer. Customer paid on initial call to SS 448.61 via CC. This ticket does not reflect charges from initial call.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRFF5333PW03
Near Plymouth, Massachusetts 02360
Aimee
Job Details:
07/02/2026
Moisture inside house has from heat house hot Also needs right gasket ; ordrng 1 W10830189 (Right door gasket)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRB322DMBW00
Near East Windsor, Connecticut 06088
Gary V.
Job Details:
07/02/2026
"Installed evap fan and blade, cycled, tested fine."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
07/02/2026
Returned to install new catch and bezel. Verified proper operation. Showed customer broken catch. Inforned him he will still need to firmly close door for proper operation. Unit workigg n as designed.
We serviced a
SAMSUNG RANGE
Model NX58H5600SS
Near East Windsor, Connecticut 06016
Gary V.
Job Details:
07/02/2026
"Inspected and found bake igniter worn out and replaced with new igniter and cycled, tested fine.; used 1 12400035 (IGNITOR FLAT) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL04
Near Plymouth, Massachusetts 02360
Aimee
Job Details:
07/02/2026
"Needs new gasket, filter head leaking and needs cap for filter missing ; ordrng 1 W10917313 (Gasket) and 1 W11679634 (Cap) and 1 W11189600 (Filter head)"
We serviced a
WHIRLPOOL VMW COMMERCIAL
Model CAE2745FQ2
Near Worcester, Massachusetts 01604
Glenn
Job Details:
07/02/2026
Replaced control board and lid lock ran diagnostics cycle tested all ok
We serviced a
THERMADOR WALL OVEN
Model ME302JS05
Near Bellingham, Massachusetts 02019
Glenn
Job Details:
07/02/2026
Customer has had power outages and power surges which have shorted the upper oven control module. Tested the probe jacket with voltage meter it tested open and is good. the board has been shorted by the power outages. Order control module ; ordrng 1 12022213 (Control module)
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Douglas, Massachusetts 01516
Glenn
Job Details:
07/02/2026
I cleaned the lint filters again tested and Found drive motor over heating rollers and idler pulley are good. order parts; ordrng 1 W11209428 (Motor) and 1 W11573366 (Blower whl)
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Sutton, Massachusetts 01590
Glenn
Job Details:
07/02/2026
Install the blower motor tested found the blower motor switch is faulty. Need to order part. No one is at the office at this moment to call for reschedule. call customer one part arrives. ; ordrng 1 W11690658 (Blower switch)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF535SWHZ12
Near East Bridgewater, Massachusetts 02333
Aimee
Job Details:
07/02/2026
"Found the draw wont open all way in freezer , needs new slides ; ordrng 1 W11658402 (Slide)"
We serviced a
WHIRLPOOL VMW COMMERCIAL
Model CAE2745FQ2
Near Springfield, Massachusetts 01104
Chris B.
Job Details:
07/01/2026
Complaint that the washer at times wouldnt cycle through properly. Found loud buzzing noise when lid lock is engaged. Diagnostic cycle ran ok but control failure to communicate with the lid lock. Will order parts for a return visit.; ordrng 1 W11831578 (Control Board) and 1 WPW10482836 (Lid Lock)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Springfield, Massachusetts 01104
Chris B.
Job Details:
07/01/2026
Complaint that the dishwasher is not cleaning properly. Found manifold suction seal plate broken off and screen wouldnt hold down on the the pump. Will order parts for a return visit.; ordrng 1 W11241699 (Manifold) and 1 WPW10463906 (Screen)
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Grover, North Carolina 28073
Ryan S.
Job Details:
07/01/2026
"Customer complained of banging noise, customer had video this time, hasnt heard this noise. Found inner basket top plastic has came loose from inner basket, could not tighten it. Ordering inner basket. Informed customer part will be shipped to him, check for damage and call office to schedule return call. ; ordrng 1 W10554251 (Inner basket)"
We serviced a
KITCHENAID RANGE
Model KODE900HSS21
Near Lake Wylie, South Carolina 29710
Ryan S.
Job Details:
07/01/2026
"Customer complained unit inner door cracked, quoted to replace inner glass. Collected via check. Scheduled return call with customer. ; ordrng 1 W11602610 (Inner glass lower)"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHZ19
Near Charlotte, North Carolina 28278
Ryan S.
Job Details:
07/01/2026
"Upon arrival customer didnt have refrigerator anymore. He said he didnt know where it went they probably took to dump. he had to use translator app to talk to me. He didnt have to unit to repair . I told him ok Ill inform our office , called Deb and left call."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYSA
Near Fort Mill, South Carolina 29715
Ryan S.
Job Details:
07/01/2026
"Customer complain unit not heating and some buttons not working on control, could not enter service diagnostic. Ordering control board and keeling heater for return call. ; ordrng 1 W10804121 (Control board)"
We serviced a
JENN-AIR WALL OVEN DBL
Model JJW3830LL01
Near Indian Land, South Carolina 29707
Ryan S.
Job Details:
07/01/2026
"Customer complained of error codes, for f6e0 and f2e1. Checked Ui panel and found Inner boards are not loose. Along with f6e0 ordering control board and new Ui panel. Informed customer office will call when part comes in. ; ordrng 1 W11448961 (Control board) and 1 W11598124 (Ui panel)"
We serviced a
KITCHENAID RANGE
Model KSGS530SPS0
Near Rock Hill, South Carolina 29732
Ryan S.
Job Details:
07/01/2026
"Customer complained none of the knobs are aligned properly. Found the manifold is warped causing all the valves stems to tilt up , ordering manifold and one screw. Informed customer office will call when parts come in. ; ordrng 1 W11771144 (Manifold) and 1 W11674763 (Screw)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4955HW3
Near Smithfield, Rhode Island 02917
Lee
Job Details:
07/01/2026
Wednesday pmCustomer states unit gets off balance confirmed issue found weak suspension rods need to replace.; ordrng 1 W11217817 (suspension)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIL27CXMS5
Near Providence, Rhode Island 02904
Lee
Job Details:
07/01/2026
"Found leak at compressor, replaced, found no other leaks, charged and observed proper operating pressures. Left evap with customer.; used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF507ESS01
Near Charlotte, North Carolina 28205
Jacob
Job Details:
07/01/2026
Replaced failed drain.Unit now functioning as designed
We serviced a
MAYTAG WASHER TL
Model MTW7205RW1
Near Bristol, Connecticut 06010
Jimmy R.
Job Details:
07/01/2026
Installed new parts and ran washer through a diagnostic cycle then a wash and spin. Checked all functions and unit is now operating to manufacture specs
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KBRS36FMX00
Near Somers, Connecticut 06071
Gary V.
Job Details:
07/01/2026
"Inspected and found drain tube frozen over, cleared out and tested fine."
We serviced a
JENN-AIR REFRIGERATOR FDB
Model JFC2290VEM8
Near Amherst, Massachusetts 01002
Tito
Job Details:
07/01/2026
Arrived I installed new ice maker and doors gaskets tested ok
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF606ESS01
Near Easthampton, Massachusetts 01027
Tito
Job Details:
07/01/2026
"Arrived i found ice maker base out of place,I adjusted base , seal and ice maker,harvested correctly,tested ok"
We serviced a
SAMSUNG WASHER FL
Model WF42H5000AW/A2
Near Easthampton, Massachusetts 01027
Tito
Job Details:
07/01/2026
"Arrived i found tub bearing failed parts NLA, cx paid $139"
We serviced a
WHIRLPOOL COOKTOP
Model WCI55US0JS02
Near Abington, Massachusetts 02351
Aimee
Job Details:
07/01/2026
Recoded and tested completeBrandonCase 24052421
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRB322DMBM06
Near Charlotte, North Carolina 28226
Jacob
Job Details:
07/01/2026
Door defective.New door needed.Advised maintenance to inspect and call when door is received damage free.; ordrng 1 13107554S (Door stainless)
We serviced a
JENN-AIR MW/WALL OVEN COM
Model JMW2430WP00
Near Matthews, North Carolina 28104
Jacob
Job Details:
07/01/2026
Tech line case #24057862..Found abnormal failure within magnetron..Need magnetron W11346197 sent back in nightly drop.Mag just replaced 2/24/25 ; ordrng 1 W11346197 (Magnetron)
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS321SDHZ13
Near Springfield, Massachusetts 01108
Chris B.
Job Details:
07/01/2026
Replaced all bins and tracks unit working normal.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4950HW3
Near Longmeadow, Massachusetts 01106
Chris B.
Job Details:
07/01/2026
Complaint that the washer keeps running nonstop with any cycle. Found error code F3E1 pressure sensor failure. Unit fall under the S Code: S153EB and serial number is on the list. Replaced part and unit working normal. ***S Code: S153EB***
We serviced a
MAYTAG WASHER TL
Model MVW6230HW3
Near Dartmouth, Massachusetts 02748
Dan
Job Details:
07/01/2026
"Replaced gear case, calibrated and tested washing machine for proper operation. Job is complete."
We serviced a
MAYTAG WASHER TL
Model MHW8630HC0
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
07/01/2026
"Tested unit due to washer not dispensing any detergent and found detergent full and not moving, ran diagnostics and found errors f5e2 lock failure,f8e1 valve failure,f0e5 off balance,f0e2 over suds, ran a test and found pump would not come on and pump detergent found sensor reading detergent is low when its full. Tried to clean sensor and pump but same issue, unit will need new pump,sensor,cntrl and draw parts tentative p/a ; rqstng P&A on 1 W11316376 (Sensor) and 1 W11524106 (Dispenser) and 1 W11322884 (Cntrl)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ4
Near Coventry, Rhode Island 02816
Lee
Job Details:
07/01/2026
Installed tracks and nuts tested properly
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Abington, Massachusetts 02351
Aimee
Job Details:
07/01/2026
Covered s code F3 e2 Replaced control and ran diagnostics
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
07/01/2026
"Ran unit and found machine would wash and fill properly but never heat up water or dry dishes, ran diagnostics and found error f7e1 heater issue f6e4 inlet water issue, ran a self test cycle and found control not sending power to heater. Replaced heater and ran another calibration finding 120v now to heater and all operations working to specs"
We serviced a
MAYTAG WASHER TL
Model MTW5605RW0
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
07/01/2026
"Installed new control and recalibrated unit, ran a wash cycle and a spin finding unit is now operating to manufacture specs"
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958FEZ04
Near Meriden, Connecticut 06451
Jimmy R.
Job Details:
07/01/2026
"Tested unit and found freezer section freezing items and fridge section warm, checked air flow and found no air flowing into the fridge section from freezer found evaporator frozen over causing the no cooling. Placed unit into a defrost cycle and compressor was running wile unit was defrosting control board faulty. Replaced control and melted all ice set temps and unit is now cooling and blowing air into fridge section; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF436SPS01
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
07/01/2026
"Checked over unit and found freezer draw bar had fallen off again, removed door and reattached bar secured and opened and closed door several times adding weight to it and bar is now staying on and working to specs"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Wolcott, Connecticut 06716
Jimmy R.
Job Details:
07/01/2026
Checked over unit and found middle rack tough to pull out found Handle loose and lower rack tines falling down. Fixed middle rack and replaced wheels fixed tines on rack and clipped into correct position tightened up handle so it would stay and not loosen up. Ran a cycle and unit is now operating to specs
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
07/01/2026
Installed new cntrl and valve ran unit threw a diagnostic cycle then a wash cycle and unit is now filling with water dispenser is releasing soap and unit is washing to manufacture specs
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KBFS20ECMS00
Near Monson, Massachusetts 01057
Chris B.
Job Details:
07/01/2026
Complaint that the ice maker is not functioning correctly. Found ice maker not cycling properly and failed water valve. Found heavy rodent infestation. Unit cannot be serviced. Collected trip fee. CC.
We serviced a
LG WASHER TL
Model WT1501CW
Near Wilbraham, Massachusetts 01095
Chris B.
Job Details:
07/01/2026
Complaint that the washer wouldnt stop filling on the small fill side. Found failed water valve. Quoted for parts and labor. Customer will look into other options due to age. Customer have 7 days to waive trip fee into labor.
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHZ05
Near Ludlow, Massachusetts 01056
Chris B.
Job Details:
07/01/2026
Replaced failed water valve and cycled the ice maker and unit called for water. Ice maker turning and filling properly.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF990SLAM02
Near Burrillville, Rhode Island 02859
Lee
Job Details:
07/01/2026
"Customer states temps too warm, ice melting, found freezer door gasket ripped in half on the bottom causing door not to shut, also found both fresh food gaskets torn as well as ordering all gaskets.; ordrng 2 W10407212 (gasket-fip)s and 1 W10407216 (gasket-fip) and 1 W10839427 (front-pan) and 1 W10850377 (pan-crispr)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF535SMBM00
Near Agawam, Massachusetts 01001
Tito
Job Details:
07/01/2026
Arrived I installed new door glides tested ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRMF3336SZ00
Near Agawam, Massachusetts 01001
Tito
Job Details:
07/01/2026
"Arrived I installed new reservoir tank,tube , connector,valve and seal tested ok , not leaks"
We serviced a
WHIRLPOOL WASHER TL
Model WTW8127LW0
Near Woonsocket, Rhode Island 02895
Lee
Job Details:
07/01/2026
"Customer states fabric softener dispenser broke, confirmed issue replaced dispenser and bezel, tested properly"
We serviced a
WHIRLPOOL WASHER TL
Model WTW6157PB1
Near North Smithfield, Rhode Island 02896
Lee
Job Details:
07/01/2026
"Customer states lint locking confirmed issue found faulty lid lock, replaced off truck stock, tested properly ; used 1 W11670519 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFES5030RZ0
Near Whitman, Massachusetts 02382
Aimee
Job Details:
07/01/2026
Called trade care 3 days passed warrantyCalled trade team to see if will pay they said noThere a service point for bake element failure w11831039Advised to call whirlpool Cust was told was covered when called was covered Didnt expect charge of139.00; schdld next appmnt for 7/15 WED AM
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS01
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
07/01/2026
Replaced control board for defrost failure backed out. Drain pan is clear of frost tested all OK
We serviced a
WHIRLPOOL COMPACTOR
Model GC900QPPB0
Near Auburn, Massachusetts 01501
Glenn
Job Details:
07/01/2026
Found upper limit switch failure replaced part tested all ok
We serviced a
WHIRLPOOL WASHER TL
Model WTW8127LW1
Near New Bedford, Massachusetts 02740
Dan
Job Details:
07/01/2026
Replaced dispenser housing and drawer. Calibrated and tested washing machine for proper operation. Job is complete.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near New Bedford, Massachusetts 02744
Dan
Job Details:
07/01/2026
"Replaced electronic control, due to drain pump stuck on., and lower wire harness for pressure hose replacement. Calibrated and tested washing machine for proper operation. Performed U/I test regarding a switch mismatch fault F2E3, checked wire harness connections to ACU and switches, checked voltage. U/I rotary switches are operating properly. Cycle selector switch is part of the electronic control replaced today."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS321SDHZ08
Near Charlton, Massachusetts 01507
Glenn
Job Details:
07/01/2026
"Replaced broken door switch and ice maker tested all ok inv 73478981 & 73851558; used 1 W11396033 (LIGHT SWITCH), and 1 W11700250 (ICEMAKER) from stock"
We serviced a
WHIRLPOOL WASHER FL
Model WFW4720RW0
Near New Bedford, Massachusetts 02740
Dan
Job Details:
07/01/2026
"Found only 2 shipping bolts had been removed, 2 shipping bolts were still installed, this was the cause for excessive vibration, banging and walking. I removed the shipping bolts, also installed the clamp for the discharge hose. Unit is level. Tested the washing machine components in diagnostic test. Completed a drain and spin cycle. The washing machine is operating properly. No parts are needing replacement. Job is complete."
We serviced a
MAYTAG WASHER TL
Model MVW6200KW3
Near Spencer, Massachusetts 01562
Glenn
Job Details:
07/01/2026
F7E1. Error code found ran diagnostics washer agitates but stopped when it tried to spin replaced faulty actuator. Tested all ok inv 73980650
We serviced a
WHIRLPOOL DRYER
Model WED4107SW0
Near Holden, Massachusetts 01520
Glenn
Job Details:
07/01/2026
Dryer is in warranty. Vent light turns on every cycle but time dry. Tested thermistors at the board through the harness was 12.49 at about 65 degrees and 257.5 ohms tested exhaust temp with vent on it was 148.5 has good air flow outside and drys fine on all cycles. Called tech line case # 24057044 tech Line is forwarding this documentation to engineering. They will contact advantage appliance in about a week.
We serviced a
SAMSUNG REFRIGERATOR FDB
Model RF24FSEDBSR/AA
Near Granby, Connecticut 06060
Gary V.
Job Details:
07/01/2026
"Arrived and cleared out ice and drain tube, but found incorrect part was ordered, will order correct part and return.; ordrng 1 Da97-13757a (Ff evap cover)"
We serviced a
MAYTAG WASHER TL
Model MTW4205SW0
Near Agawam, Massachusetts 01030
Tito
Job Details:
07/01/2026
"I arrived i found control , pump , actuator and harness failed I ordered parts ; ordrng 1 W11782162 (Control) and 1 W11782104 (Harness) and 1 W11790873 (Pump) and 1 W11481722 (Actuator)"
We serviced a
SPEED QUEEN WASHER
Model ATEE9ASP176TW01
Near West Springfield, Massachusetts 01089
Tito
Job Details:
07/01/2026
"Arrived I found gasket clamp out of the position,I adjusted door gasket tested ok not leaks"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF436SPS01
Near Indian Trail, North Carolina 28079
Jacob
Job Details:
07/01/2026
Complaint:unit leaking from within back of fresh/refrigerator.Verified service pointer.Ordering kit prescribed.; ordrng 1 W11825874 (Rpr kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRTX3119SZ00
Near Brockton, Massachusetts 02302
Aimee
Job Details:
07/01/2026
Steamed freezer that was over loaded and blocking vent restricted air flow Installed new harness freezer and control fridge .Set at factory.Advised customer to to no block vent and restrict air Returned 1 harness had 2
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ1
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
07/01/2026
Complaint dishwasher leaking from door vent. Every time doors opened at the end of the cycle. I found customer is not using rinse agent preventing proper drying from occurring inside dishwasher. I replaced vent system as well as going into programming and making sure programming settings was set to extended vent open setting. Unit was already set from factory for that setting to be extended. No additional issues found with dishwasher vent system at this time. verified using draw heater is working properly. Doors are all opening. Everything is working as designed.
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW0
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
07/01/2026
Complaint dryer is not getting hot. I found heating element was open and show signs of grounding to frame. Replaced heating element tested operations no further issues reported by customer.; used 1 WP3387747 (ELEMENT) from stock
We serviced a
MAYTAG DRYER
Model MED8630HC2
Near Indian Trail, North Carolina 28079
Jacob
Job Details:
07/01/2026
Complaint:user interface intermittently does not respond.Found loose wire harness from u/i to main control.Secured.Tested unit.Is functioning as designed
We serviced a
WHIRLPOOL M/W OTR
Model WMMS3130RS02
Near Wingate, North Carolina 28174
Jacob
Job Details:
07/01/2026
Replaced failed components related to HV transformer melt down.Tested unit.Is now functioning as designed; used 1 W11222648 (Diode from truck stock) from stock
We serviced a
AMANA RANGE
Model ACR4303MFB4
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
07/01/2026
Complaint burners are not getting hot. Cannot remove front left burner iPhone receptacle has melted. Ordering receptacle. No additional issues found replaced all previously ordered parts.; ordrng 2 814399 (Receptical)s
We serviced a
WHIRLPOOL M/W OTR
Model WMMS3130RS01
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
07/01/2026
Complaint microwave handle and door glass fell off plastics disintegrated. I found complaint true. Customer had tried to attempt to tape everything back together as best as they could so that they could still use the microwave. I replaced door assembly no further issues report reported by customer at this time.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4955HW3
Near Brockton, Massachusetts 02302
Aimee
Job Details:
07/01/2026
Found Squeak with agitation in on the hot list for an acu; ordrng 1 W11608056 (Acu) and 1 W11611297 (Belt)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Hanson, Massachusetts 02341
Aimee
Job Details:
07/01/2026
"Found the bearing in front missing clip and the back left was seized , replaced tune up kit And vacuumed the blower while in thereAdvised customer to to to have vent cleaned ; used 1 4392067 (Tune up kit) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near New Bedford, Massachusetts 02745
Dan
Job Details:
07/01/2026
"Versified customer complaint, drain pump running continuously. Referenced Service Pointer W11766193, serial# is verified. Replaced electronic control. Calibrated and tested washing machine for proper operation. Job is complete."
We serviced a
LG DRYER
Model DLEB400WE
Near West Springfield, Massachusetts 01089
Tito
Job Details:
07/01/2026
"Arrived I found vibrations in blower wheel,lint and hair accumulation in wheel, I cleaned wheel tested ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ14
Near Worcester, Massachusetts 01602
Glenn
Job Details:
07/01/2026
Leaking dispenser door and dripping. Replaced parts valve and dispenser assembly tested all ok. But if the dripping reoccurs its likely a problem with the freezer door insulation around the chute. Possibly pre-order the door assembly part # W11739476
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF577KPS02
Near Granby, Connecticut 06090
Gary V.
Job Details:
07/01/2026
"Inspected and found compressor shutting down on overload and broken, replaced with new compressor checked for leaks and found none, recharge the system with 58 g of R 600, cycled back on and unit started cooling, please allow 24 to 48 hours for temperatures to regulate."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Worcester, Massachusetts 01609
Glenn
Job Details:
07/01/2026
Replaced multi drain pump tested all OK no leaks; used 1 W11412291 (DRAIN PUMP) from stock
We serviced a
MAYTAG WASHER FL
Model MHW5630HC0
Near Plymouth, Massachusetts 02360
Aimee
Job Details:
07/01/2026
Stacked washer an dryer . Theres water in tub drained out F0e3. Over suds F9-e1 Long Cust will need to have dryer removed to service is aware .; ordrng 1 W11458345 (Drain pump)
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS7
Near East Windsor, Connecticut 06016
Gary V.
Job Details:
07/01/2026
"Inspected and found unit was in Celsius and not Fahrenheit, took out of Celsius and cycled unit to temperature, everything test fine now."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHZ21
Near Shelby, North Carolina 28150
Ryan S.
Job Details:
07/01/2026
"Customer complained icemaker not working, confirmed complaint, unit wouldnt cycle. Replaced icemaker from ts. Ran test cycle, unit harvest and filled. Verified proper operation. Informed customer to give 24hr for ice. ; used 1 W11700250 (ICEMAKER) from stock"
We serviced a
MAYTAG DRYER
Model MED5430PBK0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
07/01/2026
Complaint dryer making horrible noise. I found belt had shredded apart was causing noise to occur. Ive gotten wrapped around drive motor shaft. I replaced component kit test operations dryer is now operating quietly like it is supposed to. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW01
Near Charlotte, North Carolina 28212
Jacob
Job Details:
07/01/2026
Complaint:Freezer slowly failing.Found compressor/sealed system failure.Condenser luke warm.Compressor noisy.No info listed on entitlements for Mod and Ser presented.Customer thinks she may have bought extended coverage.Advised her to verify and call us back.
We serviced a
JENN-AIR MW/WALL OVEN COM
Model JMW2430WP00
Near Matthews, North Carolina 28104
Jacob
Job Details:
07/01/2026
Tech line case #24057862..Found abnormal failure within magnetron..Need magnetron W11346197 sent back in nightly drop.Mag just replaced 2/24/25 ; ordrng 1 W11346197 (Magnetron)
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF436SPS01
Near Grafton, Massachusetts 01536
Glenn
Job Details:
06/30/2026
Replaced read switches tested all OK