Service History 229

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Wolcott, Connecticut 06716

Jimmy R.

Job Details: 02/21/2025

"Checked over unit and found washer would not wash unit would fill up then keep sensing, noticed water leaking from bottom of unit. Found water coming from pressure hose nipple broken off unit will need new tub assembly, advised customer part was a special order and will be shipped to house asked to plz check it and let know if ok ; ordrng 1 W10371566 (Outer tub)"

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near North Kingstown, Rhode Island 02852

Lee

Job Details: 02/21/2025

"During replacing clutch, screw broke inside gearcase, need to replace gearcase,; ordrng 1 W11449841 (Gearcase) and 1 W11195971 (stator) and 1 W10734521 (slider) and 1 W11260238 (rotor), dspstn on spec-tagged invntry: 1 W10754448 CLUTCH"

We serviced a

WHIRLPOOL RANGE

Model WFES3330RS0

Near North Kingstown, Rhode Island 02852

Lee

Job Details: 02/21/2025

"Customer states unit makes clicking noise throughout cycleConfirmed complaint, found it is normal operation it is just the relay on the control cycling on and off, explained to customer this is a normal function of the unit"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ

Near South Kingstown, Rhode Island 02879

Lee

Job Details: 02/21/2025

"Incorrect serial number provided on ticket, customer will need to reach out to ext. warranty."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF535SWHZ07

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 02/21/2025

"Installed new icemaker and valve, pressed button on icemaker and unit cycled avd filled. Verified proper operation ."

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHZ18

Near Bessemer City, North Carolina 28016

Ryan S.

Job Details: 02/21/2025

"Customer complain, icemaker not working properly. Ran test mode on icemaker, icemaker cycled and tried to fill, but was not getting enough water. Checked water at door dispenser. Water at door dispenser is very slow . pulled unit out. Checked incoming pressure to unit before valve on refrigerator. Found little to low pressure going to unit . informed customer She will need to call a plumber to fix issue.."

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KRSF705HPS00

Near Monroe, North Carolina 28110

Brandon

Job Details: 02/21/2025

Complaint unit is not dispensing ice. On arrival I found that auger is not working. Took unit apart to see if shaft was just stuck and it wasnt. Motor is locked in door. Ordering auger for repair. Tried to reschedule customer for Friday the 28th but could not do it on my end.; ordrng 1 W11202789 (Auger)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Monroe, North Carolina 28112

Brandon

Job Details: 02/21/2025

Complaint dryer is not tumbling. Found on arrival that belt is broken. Used truck stock dryer repair kit to repair. Tested unit after installation and it tested properly. No other issues found.; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model ED2LHAXMT10

Near South Windsor, Connecticut 06074

Gary V.

Job Details: 02/21/2025

Unit was unplugged and thawed on arrival. Installed new inlet valve and flushed defrost drain. Verified no longer dripping from dispenser. Please allow 24-48 hours for temps to regulate.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 02/21/2025

"Return to install icemaker water valve, and fill tube heater. installed parts ran icemaker, harvest test, then icemaker field test, verified proper operation, and unit filling."

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS12

Near Monroe, North Carolina 28112

Brandon

Job Details: 02/21/2025

On arrival I installed capacitor and blower. Tested unit on counter and it tested functional in all modes. Fan actuated as designed. No other issues found.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Monroe, North Carolina 28112

Brandon

Job Details: 02/21/2025

Complaint unit is not filling up with water. Found arrival that water was turned off. Turned water back on to unit and tested it. Unit tested properly. No leaks or issues detected.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS3

Near Waxhaw, North Carolina 28173

Brandon

Job Details: 02/21/2025

Complaint unit is not washing. Found on arrival that unit sump assembly is bad. Replaced pump using one that was sent with me. After installation I tested unit and it tested fine with no leaks. No other issues found

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Pelham, Massachusetts 01002

Chris B.

Job Details: 02/21/2025

Complaint that the dishwasher is not washing properly. Found error codes F9E1 and F7E1. Replaced wash pump and ran two diagnostic cycles and all working normal. No leaks detected.

We serviced a

KITCHENAID MW/WALL OVEN COM

Model KOCE500ESS22

Near York, South Carolina 29745

Mitch H.

Job Details: 02/21/2025

Pulled oven from wall. Removed and replaced console and control. Reinstalled in wall. Turned breaker back on. Tested both microwave and oven. All operating properly.

We serviced a

MAYTAG WASHER FL

Model MHW5630MBK0

Near York, South Carolina 29745

Mitch H.

Job Details: 02/21/2025

Checked and tested. Confirmed error code. Can hear drain pump running but not draining properly. Unit is stacked. Will require 2 technicians to Unstack. Told customer that warranty doesnt normally cover a second tach. Customer says that she talked to warranty company and that they told her they will cover 2 techs. Please confirm if covered and schedule return.; O-emld tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Amherst, Massachusetts 01002

Chris B.

Job Details: 02/21/2025

Complaint that the dishwasher is not cycling properly. Found error code F4E3 and F6E1. Found no issues with the water valve but found bad wash motor. Voltage reaching the pump but not running. Quoted parts and labor. Trip charge will be scheduled and done through the office and all adjustments done through email will Fieldstone Slate University.

We serviced a

WHIRLPOOL WASHER FL

Model WFW560CHW4

Near Amherst, Massachusetts 01002

Chris B.

Job Details: 02/21/2025

Complaint that the washer is not cycling properly. Found error code F5E2 lock failure. Ran diagnostic cycle and locking feature keeps failing to lock. Quoted for parts and labor. Trip charge will be scheduled and done through the office and all adjustments done through email will Fieldstone Slate University.

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDF510PSM0SS

Near Franklin, Massachusetts 02038

Aimee

Job Details: 02/21/2025

"Cust stated stopped in wash cycle with water tripped breaker.Found dishwasher stop mid cycle tripped break flipped breaker on started right upThe soap dispenser didnt open cycled cycle and drain out.Ran dianostics soap dispenser and fan doesnt activate Ran the heater didnt trip breaker but didnt come on.heater no continuity and power .Needs heater control and soap dispenser with fan; rqstng P&A on 1 WD35X20855 (Fan) and 1 WD05X35098 (Heater) and 1 WD21X25734 (Control) and 1 WD12X32798 (Soap dispenser), states that autho needed"

We serviced a

LG WASHER TL

Model WT7300CW01

Near Oxford, Massachusetts 01537

Glenn

Job Details: 02/21/2025

Complaint not draining. Found drain pump failure order part ; rqstng P&A on 1 AHA75673404 (Drain pump)

We serviced a

KITCHENAID OVEN

Model KOED530PSS00

Near Webster, Massachusetts 01570

Glenn

Job Details: 02/21/2025

Found open harness to upper broil element needs harness also needs hinges and receivers for lower oven door. Is getting proper voltage from control board relays 240v SEND GLENN ; ordrng 1 W11245674 (Main harness) and 1 W11665203 (Hinge) and 1 W11665204 (Hinge) and 2 W11752201 (Receiver)s

We serviced a

JENN-AIR VENTHOODS

Model JXU9136HP3

Near Charlotte, North Carolina 28269

Johnny

Job Details: 02/21/2025

Cx does not like how lights go from the bright setting to dim setting. Could not confirm complaint of flickering lights and advised cx to contact whirlpool customer for further action. Unit working as designed.

We serviced a

GENERAL ELECTRIC M/W OTR

Model JVM3160RF5SS

Near Belchertown, Massachusetts 01007

Chris B.

Job Details: 02/21/2025

Complaint that the microwave would work the majority of the time but in occasion the light would stay open and would pause on itself. Control board was replaced but found switch not activating as normally should. Will put in parts for approval.; rqstng P&A on 1 WB34X21610 (Wave Guide) and 1 WB06X10610 (Latch Board) and 2 WB03X10348 (Lever Switch)s and 2 WB24X10204 (MW Switch)s and 2 WB24X10205 (MW Switch)s and 2 WB24X10146 (MW Switch)s

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Watertown, Connecticut 06779

Jimmy R.

Job Details: 02/21/2025

"Installed new parts and ran unit thew a calibration cycle, unit went threw properly. Ran a wash and spin all operations now working to specs"

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ0

Near York, South Carolina 29745

Mitch H.

Job Details: 02/21/2025

"Customer had range out of house and on patio. Checked and found hole burnt in oven bottom. Removed bottom, found element had broken and arced against plate beneath oven bottom causing it to burn through oven bottom. Called Whirlpool safety, spoke to Shirell, advised her of findings. She sent me an email and I sent pictures to her."

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Westerly, Rhode Island 02891

Lee

Job Details: 02/21/2025

"Customer states washer is ripping clothing, towels, sheets.Entered diagnostics, found no error messages, ran my hand along inside of tub and agitator, felt no burrs or anything that would catch clothing, ran diagnostics cycle and quick wash observed proper operation, went over loading techniques with customer."

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Springfield, Massachusetts 01118

Jorden

Job Details: 02/21/2025

"Arrived and found error codes F3E1 (pressure system fault) and F0E5 (off balanced load detected) stored in system, cleared codes. Ran auto test mode and again ACU had a hard time recognizing the pressure inside the tub, ordering ACU. ; ordrng 1 W11607637 (ACU w/ pressure switch)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS325SDHZ11

Near Auburn, Massachusetts 01501

Glenn

Job Details: 02/21/2025

Installed parts door ice chute and ice maker on last visit tested all ok

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Auburn, Massachusetts 01501

Glenn

Job Details: 02/21/2025

Found upper spray arm had fallen off and was stuck behind the lower rack pushing the rack out so the door would not close. Installed upper spray tested all ok door now closes fine

We serviced a

GE DISHWASHER

Model GDT645SYN3FS

Near Grafton, Massachusetts 01536

Glenn

Job Details: 02/21/2025

Installed motor pump tested no leaks took pics and video all tested ok

We serviced a

GE RANGE GAS

Model CGY366P2M1S1

Near Suffield, Connecticut 06078

Gary V.

Job Details: 02/21/2025

"Installed new bake igniter and cycled, tested fine."

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Springfield, Massachusetts 01109

Jorden

Job Details: 02/21/2025

"Arrived and found strike broken, replaced and tested fine. ; used 1 W11457841 (STRIKE) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Granby, Massachusetts 01033

Chris B.

Job Details: 02/21/2025

Complaint that the dishwasher is leaking from the bottom under the sump pump. Found bad sump pump. Replaced part and unit no longer leaking. Ran diagnostic cycle and all working normal.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Watertown, Connecticut 06779

Jimmy R.

Job Details: 02/21/2025

"Tested unit and found machine would not wash dishes, ran a cycle and found unit would fill but never run motor. Tested voltage to wash motor and 120v is at motor, wash motor is faulty. Replaced sump&motor ran unit threw a test and unit is now washing and working to specs ; used 1 W11416362 (MOTOR/SUMP) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS321SDHZ11

Near Springfield, Massachusetts 01108

Jorden

Job Details: 02/21/2025

"Arrived and found three complaint: icicles forming in the freezer, over cooling in the FF section and abnormal intermittent noise. Found ice maker fill tube leaking down the back of the FZ wall causing ice to build up and touch evap fan causing noise. Dispenser gets occasional ice cubes that blocks the flap from closing right allowing warm air to migrate into ice bin which melts and causes icicles. And diffuser damper not closing reliably which causes over cooling in the FF section. Ordering damper assembly, ice fill tube adapter and dispenser/flap assembly. ; ordrng 1 W11750811 (Fill tube adapter kit) and 1 W11678832 (Dispenser flap assembly) and 1 W11645127 (Damper assembly)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model ASI2175GRS07

Near Chicopee, Massachusetts 01020

Jorden

Job Details: 02/21/2025

"Arrived and found valve causing water hammering, ordering water supply valve. ; ordrng 1 W11546685 (Valve)"

We serviced a

MAYTAG FREEZER

Model MFW2055FRZ00

Near Chicopee, Massachusetts 01020

Jorden

Job Details: 02/21/2025

"Arrived and found both sections at room temp, no frost pattern, compressor drawing 8.1LRA and running INCREDIBLY hot. Unit needs sealed system repair. ; rqstng P&A on 1 WPW10507886 (compressor) and 1 123789 (2nd time slot)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near New Britain, Connecticut 06051

Andre

Job Details: 02/21/2025

"Ck unit upon arrival and found water in tub. Check and found broken harness . Check and install harness from truck stock and calibrate control and ran cycle on unit. Unit operating to manufacturers specs ; used 1 W11643701 (Harness), and 1 W11755726 (Clip) from stock"

We serviced a

MAYTAG WASHER TL

Model MVW4505MW2

Near Farmington, Connecticut 06032

Andre

Job Details: 02/21/2025

Ck unit upon arrival per customer unit now operating. Customer would proceed to start a regular cycle and lock would lock and then unlock. Then customer try to stop the Aussie the lid lock light did not illuminate which I proceed to stop the customer and inform customer thats how unit operate unit would sense and then lock lid after basket rotation. Unit operating as design no mechanical issue. Customer misunderstanding of how unit operate

We serviced a

JENNAIR DISHWASHER

Model JDB9000CWS3

Near Farmington, Connecticut 06085

Andre

Job Details: 02/21/2025

"Ck unit upon and found front bottom insulation completely Soak.take picture of insulation and floor. Customer stated that leaks happen more when there is a load in the dish washer. Inform customer incorrect placement of dish can cause leaks due to over flow of water towards front. Found door seal defective customer also wants insulation replace. Order parts and inform customer office will contact when parts become available submitted for Authorization parts Tentative P/A; ordrng 1 W10831329 (Insulation) and 1 W11177741 (Gasket door) and 1 W10909089 (Door seal) and 1 Wpw10340542 (Manifold), dspstn on spec-tagged invntry: 1 WPW10605057 MOTOR/SUMP"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4855HW3

Near Suffield, Connecticut 06078

Gary V.

Job Details: 02/21/2025

"Installed new control and ran diagnostics test, cycled thru and tested fine now."

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS588FIHZ00

Near Norton, Massachusetts 02766

Aimee

Job Details: 02/21/2025

Found the harness broken at bottom of door freezer. Wrapped in electrical tape Advised customer to call customer to call whirlpool Cust service .To see if they would cover door.

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS04

Near Easton, Massachusetts 02356

Aimee

Job Details: 02/21/2025

Tested at deli board found ja14 to 1 have 12.7 dc voltage perfectE5 error for ice maker thirmisters and fans Tested ice box Tstat passes Ran ice maker through harvest ice came out did test 45 to fill ice maker .I force icemaker and everything is working Left on fast ice and fast coolCalled tech line spoke to Nate had me run test 3 evap fans and air baffles. said to power down will clear code and also get ice maker out of timed cycle. Only other thing that can cause is temps or fan in freezer.Ordering new fan in freezer 7741005843; rqstng P&A on 1 W11249952 (Evap fan)

We serviced a

GE REFRIGERATOR

Model GNE27JYMNFFS

Near Grafton, Massachusetts 01536

Glenn

Job Details: 02/21/2025

Found the customers new water filter is defective the chip in the filter is not being detected causing no water or ice. We put the old filter back and it works fine. Charged customer diagnostics fee $129

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Suffield, Connecticut 06078

Gary V.

Job Details: 02/21/2025

"Inspected and found compressor shutting down on overload and overheating and seized, sealed system under 60 month warranty. Will order parts needed and return.; ordrng 1 W11547313 (Compressor) and 1 876765 (Tubing) and 1 W11506635 (Access valve)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Monroe, North Carolina 28112

Brandon

Job Details: 02/21/2025

We serviced a

MAYTAG MICROWAVE

Model MMV4205DS-1

Near West Warwick, Rhode Island 02893

Lee

Job Details: 02/21/2025

"Customer states units fan comes on when door is openConfirmed issue, found unit is apart of service pointer for replacement interlock switches; ordrng 1 W11244490 (interlock)"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Stafford, Connecticut 06076

Gary V.

Job Details: 02/20/2025

"Inspected and found pressure system fault, checked air hose and dome and checked good, unit needs main control replaced, will order and call for return date.; ordrng 1 W11603811 (Main acu)"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Tolland, Connecticut 06084

Jorden

Job Details: 02/20/2025

"Arrived and spoke with customer complaint: unit is leaking and not spinning out the clothes. Unit had a load inside upon arrival and took photo, this is an example of an unbalanced load. Found error code F0E5 (off balanced load detected) stored in system, cleared code. Ran unit and found no evidence of leak but stand pipe is very short which means leak likely occurs when draining. Emptied unit and ran auto test cycle (with no detergent) and no issues occurred, finished empty quick cycle and tested fine. Customer education on proper loading practices and drainage situation. Informed customer should we return and find no manufacturing defect then customer would be responsible for service fee."

We serviced a

WHIRLPOOL WASHER TL

Model Mvw6200kw2

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 02/20/2025

"Installed all new parts and recalibrated unit, ran a wash and spin checking operations and unit is now working to specs ; dspstn on spec-tagged invntry: 1 WPW10006384 BELT"

We serviced a

SAMSUNG WASHER FL

Model WF53BB8900ADUS

Near Uxbridge, Massachusetts 01569

Glenn

Job Details: 02/20/2025

Complaint vibration through the floor even down stairs. Washer is on 2nd floor in a drain pan on tile. Ran rinse & Spin tightened counterwieght bolts. Job Cmpltd

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Millbury, Massachusetts 01527

Glenn

Job Details: 02/20/2025

"Complaint dishwasher not advancing in cycles found motor failure, error code, and leaking heater Installed motor pump and replaced leaking heater the found lower door seal leaking order part seal ; rqstng P&A on 1 W11664713 (Lower door seal), used 1 W11416362 (MOTOR/SUMP), and 1 W11537778 (HEATER W/NUTS) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Wales, Massachusetts 01081

Chris B.

Job Details: 02/20/2025

"Complaint that the washer would not stop running. Found error codes F3E1, F1E1 and F8E1. Found bad control and will order water valve as back up due to water slowly dripping when paused.; rqstng P&A on 1 W11603810 (Control Board) and 1 W11210463 (Water Valve), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT311FZDM05

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 02/20/2025

"Customer complain, ice clumping found water leaking into ice bin not making it to icemaker ordering icemaker field kit. Scheduled return call with customer.; ordrng 1 W11729596 (Ice maker field kit)"

We serviced a

MAYTAG REFRIGERATOR

Model MBB2256GES

Near New Britain, Connecticut 06051

Andre

Job Details: 02/20/2025

Ck unit upon arrival and found no operation in unit advance defrost time and all components comes on with compressor with a very loud high pitch buzz consistently. Quote customer for repair and customer declined estimate

We serviced a

GENERAL ELECTRIC WASHER FL

Model GFW550SPR5RS

Near New Britain, Connecticut 06052

Andre

Job Details: 02/20/2025

Ck unit upon arrival and found control Lock activated unlock unit and ran test on unit and found all components functional on unit. Unit is now operating to manufacturers specs

We serviced a

MAYTAG WASHER TL

Model MVW7232HW0

Near Tolland, Connecticut 06084

Jorden

Job Details: 02/20/2025

"Arrived and found unit is being used in a commercial location doing approx 20 loads a day at a pet veterinary clinic. Found error codes F7E4 (basket reengagement failure) and F3E3 (inlet water temp fault) stored in system, cleared codes. Ran auto test mode and found a large build up of soap/detergent despite not putting in soap. Ran auto test mode and verified basket not reengaging for spin, verified 120v being sent to shifter but not operating, replaced clutch did not correct issue, replaced ACU, still no change. Replaced harness and tested fine. SR #7740992442"

We serviced a

SAMSUNG WASHER FL

Model WF50A8600AE

Near Farmington, Connecticut 06085

Andre

Job Details: 02/20/2025

Tech was assigned as a helper;

We serviced a

WHIRLPOOL M/W OTR

Model KMHS120ESS0

Near Bristol, Connecticut 06010

Andre

Job Details: 02/20/2025

Ck unit upon arrival and found microwave power on display but no operation. Found lights in microwave flicker on and open when door open and close. Which causing microwave to operate intermittently inform customer office will contact her once parts becomes available ; ordrng 1 W11252186 (Interlock upper) and 1 W11252187 (Interlock lower) and 1 W11467687 (Cntrl)

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GTE16DTNBRCC

Near Waterbury, Connecticut 06705

Jimmy R.

Job Details: 02/20/2025

"Tested unit and found freezer evaporator fan motor building up frost around air tunnel due to fan stopping and just buzzing, checked over gaskets and found sealing good no air leaks. Will order new fan due to weak also found air actuator broken and not sitting in correct place will order. All parts tentative p/a ; ordrng 1 WR02X32219 (Foam air actuator) and 1 WR60X31522 (Fan motor), states that autho needed"

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Waterbury, Connecticut 06705

Jimmy R.

Job Details: 02/20/2025

"Ran dryer due to not heating properly and found unit would come on and start heating and working normally but build moisture in window. Checked filter and found back filter blocked with lint causing no air flow, cleaned filter and instructed customer on how to clean everything also instructed on using speed cycle not eco this will help dry items faster. ran unit and compressor is coming on and machine is now drying and working to specs"

We serviced a

KITCHENAID RANGE

Model KFGC558JSS01

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 02/20/2025

"Checked over unit due to when unit would bake it would give off a gas smell from both ovens, ran oven and found both lighting ok flam is normal and burning good. Checked for gas leaks with gas detector and found unit leaking gas from both bake areas pinpointed leak to both gas valves and regulator not holding allowing gas to leak out of both burners. Unit will need new valves and regulator to fix issues spoke with safety and they will cover parts but not labor customer responsible sr #7740981626Auth # K1dgst0wp1 parts only; ordrng 1 W11193822 (Regulator) and 1 W11239228 (Gas valve) and 1 W10311268 (Gas valve), dspstn on spec-tagged invntry: 1 718-202-G1 COMBUSTIBLE GAS DETECTOR"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Stafford, Connecticut 06076

Gary V.

Job Details: 02/20/2025

"Installed new control board and ran diagnostics test, cycled thru and tested fine."

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Stafford, Connecticut 06076

Gary V.

Job Details: 02/20/2025

"Inspected and found drain fault, found elbow at rear drain port kinked, unkinked and adjusted, tested fine now."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHW0

Near Windsor, Connecticut 06095

Gary V.

Job Details: 02/20/2025

"Installed new wash arms and manifold, cycled and tested fine."

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT518SZFM04

Near Windsor, Connecticut 06095

Gary V.

Job Details: 02/20/2025

Arrived and found unit located in unheated garage and advised customer unit will not run properly or cool properly located in an unheated garage.

We serviced a

AMANA M/W OTR

Model AMV2307PFW07

Near Worcester, Massachusetts 01610

Chris B.

Job Details: 02/20/2025

Replaced all parts and microwave is heating properly. ; dspstn on spec-tagged invntry: 1 W10754299 MAGNETRON

We serviced a

WHIRLPOOL DISHWASHER

Model WDP560HAMB1

Near Worcester, Massachusetts 01602

Glenn

Job Details: 02/20/2025

Replaced faulty motor pump tested all ok ; used 1 W11613479 (MOTOR/SUMP) from stock

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRT134TFDW01

Near Worcester, Massachusetts 01602

Glenn

Job Details: 02/20/2025

Not cooling almost no frost pattern. Found the compressor is running insufficiently equalization was good in 2 minutes pressures are in the proper range per tech line 0-5 and 80-90 fluctuating we did find low amp draw of .02. Replace compressor again 7740954170 per tech line. SEND GLENN on return visit ; ordrng 1 W11580057 (Compressor)

We serviced a

KITCHENAID RANGE

Model KODE900HSS00

Near Rock Hill, South Carolina 29730

Jonathan J.

Job Details: 02/20/2025

Replaced user interface and hand controls center control and expansion board previous board was the far left board unit takes two of the main control and one expansion board. No further issues found all operations are working properly. As of now grill can be inserted as well as lower oven turned on at the same time now.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5105HC0

Near Rock Hill, South Carolina 29730

Jonathan J.

Job Details: 02/20/2025

"Complaint washing machine will not wash will not do anything starts a cycle and then less than a minute later says cycle complete. I found no fault codes in history, but I did find motor only hums when activated found defective capacitor was the cause of customers complaint unit is operating normally now also replaced water inlet valve as water flow was slow; used 1 W11395618 (CAPACITOR/INTER COIL), and 1 W11165546 (VALVE) from stock"

We serviced a

LG REFRIGERATOR FDB

Model LSFXC2476S/01

Near Somers, Connecticut 06071

Jorden

Job Details: 02/20/2025

"Arrived and found new part does not fit properly in the mounting clips making problem even worse, contacted parts department and we found the matching switch. Ordering switch.; ordrng 1 EBF61314804 (Reed switch)"

We serviced a

WHIRLPOOL DRYER

Model WED6620HW2

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 02/20/2025

Install new vent assembly ran unit verified proper operation

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Iron Station, North Carolina 28080

Ryan S.

Job Details: 02/20/2025

"Installed control and sump assembly, ran diagnostics and then ran quick wash , no leaks and verified proper operation."

We serviced a

WHIRLPOOL WASHER FRONT LO

Model WFW560CHW4

Near Warren, Massachusetts 01083

Chris B.

Job Details: 02/20/2025

Complaint that the washer has an error code F9E1 and SD. Found bad drain pump. ; ordrng 1 W11578225 (Drain Pump Assembly)

We serviced a

WHIRLPOOL WASHER TL

Model MVW5430MW1

Near Hampden, Massachusetts 01036

Jorden

Job Details: 02/20/2025

"Arrived and installed lid latch, tested fine."

We serviced a

MAYTAG WASHER TL

Model MVW6230HW3

Near Enfield, Connecticut 06082

Gary V.

Job Details: 02/20/2025

"Inspected and found drain hose elbow kinked in back causing poor drain, adjusted and cycled, tested fine."

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950US/AA

Near Sturbridge, Massachusetts 01518

Chris B.

Job Details: 02/20/2025

Replaced part and unit working normal.

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Brimfield, Massachusetts 01010

Chris B.

Job Details: 02/20/2025

Replaced all parts and washer running normal.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 02/20/2025

"Customer thought unit was not locking, ran service test found motor fault . found motor just humming when trying to run spin . replace capacitor from truck stock. Ran unit all functions now working . verified proper operation.; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED6600VW0

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 02/20/2025

Customer complain unit would not start found blown thermal fuse found unit has good airflow but exhaust in the back needs to be replaced. inform customer or replace exhaust on back of dryer verified proper operation ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS315SDHM13

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 02/20/2025

"Installed new filter housing. Ran water at door, filter is replaceable now. Unit working as designed with no leaks."

We serviced a

WHIRLPOOL DRYER

Model WED5605MC0

Near Charlotte, North Carolina 28277

Brandon

Job Details: 02/20/2025

On arrival I replaced all parts that Techline requested and unit tested properly after installation. Customer needs to clean vents so thermal fuse will stop blowing.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model GSS30C6EYY00

Near Charlotte, North Carolina 28277

Brandon

Job Details: 02/20/2025

Complaint ice maker is not working. Unit does not have a way to test ice maker. Found that units wires at the bottom of the door are broken. Order door and ice maker for repair. Door is listed as unavailable.; ordrng 1 W10369953 (Door.) and 1 WPW10251076 (Ice maker)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Charlotte, North Carolina 28226

Brandon

Job Details: 02/20/2025

Complaint unit is turning off short even in time dry. Tried to use truck stock motor to replace and it was the wrong motor. Ordering parts for repair. ; ordrng 1 279827 (Motor) and 1 WPW10185982 (Timer) and 1 WP694089 (Blower) and 1 WP3387134 (Thermostat)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near South Hadley, Massachusetts 01075

Mike K.

Job Details: 02/20/2025

Unit fills/drains but wash motor not running. Replaced sump assy and tests fine. Verified heating in diagnostic cycle.; used 1 W11025157 (MOTOR/SUMP) from stock

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS05

Near Charlotte, North Carolina 28269

Johnny

Job Details: 02/20/2025

"Installed part, charged with nitro no leaks. Added 56 g of r600. Working as designed"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Westerly, Rhode Island 02891

Lee

Job Details: 02/20/2025

"Customer states cycle is not starting, confirmed issue, found rotor screw backed out and slider has failed, replaced slider and rotor screw, tested okay.; used 1 W10734521 (SLIDER) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW2

Near Charlestown, Rhode Island 02813

Lee

Job Details: 02/20/2025

"Customer states unit runs non stop has to manually stop.Confirmed complaint, found timer not advancing, found proper voltage, removed molex and found one pin on timer bent not making connection, corrected pin, re tested unit, test properly."

We serviced a

KITCHENAID RANGE

Model KSEG700ESS7

Near Fort Mill, South Carolina 29707

Jonathan J.

Job Details: 02/20/2025

"Complaint staining of the glass is occurring cannot get it to clean. I advised customer on using a product called Cerami Brent to clean the glass. Glass issues are not covered under warranty, except under very specific circumstances install and instruct fulfilled."

We serviced a

WHIRLPOOL COOKTOP

Model GLT3057RB01

Near Charlotte, North Carolina 28278

Clinton

Job Details: 02/20/2025

The Ignitor on the back left is bad some one previously removed a broken screw in rear burner does effect operation. I only need the igniters but they come only with the holder. ; ordrng 1 WPW10128450 (Holder with Ignitor) and 1 WPW10128448 (Holder)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Charlotte, North Carolina 28273

Clinton

Job Details: 02/20/2025

On arrives installed process stub charged systole with 250 psi over the course of 45 min began searching for leak. After the 45 mins noted about a 10 to 15 psi drop no location of leak found bubble leak tested all exposed piping. Contacted tech support for guidance tech support said the unit has an internal leak and cant not be repaired. Sr number 7740992118 whirlpool will contact customer in the new few days

We serviced a

WHIRLPOOL WASHER FRONT LO

Model WFW560CHW4

Near Charlotte, North Carolina 28215

Clinton

Job Details: 02/20/2025

W11551765 drain hose missing clamp. Customer was un happy I did not have clamp Builder took one from the neighbor home that wasnt moved in to yet I installed new hose clamp from other home. ; schdld next appmnt for 2/28 FRI PM

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS555SIHZ06

Near Charlotte, North Carolina 28214

Clinton

Job Details: 02/20/2025

Filter removed for customer but the housing release is broken ordered filter housing. ; ordrng 1 W11162042 (Housing)

We serviced a

WHIRLPOOL DRYER

Model WED5050LW1

Near Charlotte, North Carolina 28214

Clinton

Job Details: 02/20/2025

Customer stated unit leaked once a few weeks back has yet to do it again and additional another persons was using they dont currently believe there is an issue

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near Fort Mill, South Carolina 29707

Jonathan J.

Job Details: 02/20/2025

Complaint stopped washing in middle of cycle. I found Fae4 diverter failure I found unit needs motor assembly. Motor assembly missing. Reordering sump assembly spoke to offices both. ; ordrng 1 W11460945 (Motor sump)

We serviced a

KITCHENAID M/W OTR

Model KMCS3022GSS3

Near Charlotte, North Carolina 28209

Caleb

Job Details: 02/20/2025

SR#7740992117. Unit non serviceable. Provided customer with SR# and to contact customer support.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Charlotte, North Carolina 28205

Caleb

Job Details: 02/20/2025

Unit exposed to elements. Found evidence of possible bug activity. Documented with Techline. Drain pump is constantly trying to drain. Can not enter diagnostics. Provided customer with SR#7740992864 And to contact customer service.

We serviced a

SAMSUNG WASHER TL

Model WA54R7600AC/US-01

Near South Kingstown, Rhode Island 02879

Lee

Job Details: 02/20/2025

"Customer states unit gets off balance every cycleConfirmed complaint, suspension rods worn out, bouncing badly, needs replacement. Parts are already on order. Checked unit for any other issues found proper operation just needs the suspension rods.; snapped 1 QuickPics"

We serviced a

MAYTAG WASHER TL

Model MVW5430MW1

Near South Kingstown, Rhode Island 02879

Lee

Job Details: 02/20/2025

"Customer states cycle will not startConfirmed complaint, found broken wire harness at drain pump, replaced harness and used service clip to prevent from happening again, tested okay.; used 1 W11643701 (HARNESS LOWER), and 1 w11755726 (CLIP) from stock"

Contact Us Today

About Us