We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
04/11/2025
replaced door panel tested operations. Normal button is now working perfectly fine no further issues reported.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ5
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
04/11/2025
"Oven is not igniting fuel not sparking upon arrival replaced DSI board found igniter is sparking out the side of the ceramic and burner tube, partly clogged no further issues found ordering parts; ordrng 2 W11684507 (Screw)s and 1 WPW10324262 (Ignitor) and 1 W10764654 (Burner tube)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF535SWHZ02
Near Charlotte, North Carolina 28277
Jonathan J.
Job Details:
04/11/2025
"Complaint unit will not dispense any water even with a brand new water filter installed unit leak leaks along the back wall and onto flooring, causing significant flooring damage to unit. I found filter housing was damaged not allowing any water to dispense through. It also found chiller tank was frozen over. I defrosted and found chiller tank is leaking as well when water is pressurized and dispensing through unit. Also found damper door is is frozen in the open position. Never allowing it to close leading to unit freezing. Damper door motor appears to be broken, ordering fitting chiller tank damper door to repair. No further issues reported by customer.; ordrng 1 WPW10594330 (Damper) and 1 WP2300868 (Fitting) and 1 W11229977 (Resivour)"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC704FPS05
Near Fort Mill, South Carolina 29707
Jonathan J.
Job Details:
04/11/2025
Replaced all previously ordered parts did not fix the auger motor issue door came with a new auger motor preassembled tested unit is not getting any voltage to auger motor from Mulocks connector at top of door. Refrigerator is getting proper voltage proper polarity. Ordering Orion board and main control board to fix. ; ordrng 1 W11567409 (Orion board) and 1 W11664342 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Rock Hill, South Carolina 29730
Jonathan J.
Job Details:
04/11/2025
Complaint no water pressure occurring inside dishwasher when trying to perform a wash cycle. I found 43 error code and seven one error code. Cleared fault codes and found wash motor has failed. Replaced wash motor tested operations performed a control board diagnostic cycle verified heating element is working and there are no leaks. Everything working fine.; used 1 W11613479 (MOTOR/SUMP) from stock
We serviced a
KITCHENAID COOKTOP
Model KFEG500ESS7
Near East Windsor, Connecticut 06016
Gary V.
Job Details:
04/11/2025
Installed new cooktop and tested fine.
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT311FZDW02
Near Suffield, Connecticut 06078
Gary V.
Job Details:
04/11/2025
"Inspected and found incomplete frost pattern on evap, and compressor running hot, compressor no longer pumping properly, will submit estimate and call for return date.; rqstng P&A on 1 W11580057 (Compressor) and 1 2timeslot (2 time slot)"
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW3
Near Avon, Connecticut 06001
Mike K.
Job Details:
04/11/2025
"Complaint of unit not drying properly. Found unit tumbling and heating when tested, limited air flow. Vent removed and airflow is fine. Removed lower section of venting and cleared that, flow a little better, rest of vent not simmering we do, not covered by contract goes up through ceiling. Let unit run for 20 minutes and cycling fine."
We serviced a
AMANA WASHER TL
Model NTW4516FW4
Near Charlotte, North Carolina 28277
Caleb
Job Details:
04/11/2025
"Pressure switch failure. No kinks, holes or clogs in hose. Unit needs control.; ordrng 1 W11603811 (Comtrol)"
We serviced a
WHIRLPOOL WASHER FL
Model WFW6605MW1
Near Charlotte, North Carolina 28216
Caleb
Job Details:
04/11/2025
"Replaced dispenser Drawer, advised customer of proper use and care, unit checks fine at this time."
We serviced a
GE RANGE
Model JB655EK1ES
Near Brimfield, Massachusetts 01010
Jorden
Job Details:
04/11/2025
"Arrived and found temp probe with resistance of 1.072k ohms which is only ever so slightly below the normal. Likely sticking relays on control to reach such over heating temperatures. Unit needs new ACU. Customer wants to fix themselves, charging for the $20 shipping fee. ; ordrng 1 WB27X45466 (ACU)"
We serviced a
SAMSUNG REFRIGERATOR FDB
Model RF23BB89008MAA
Near Springfield, Massachusetts 01118
Jorden
Job Details:
04/11/2025
"Arrived and found an ice rink underneath the middle drawer indicating poor drainage. Verified updated drain kit is installed, ice blockage causing this issue. Advised customer to manually defrost unit by leaving the doors wide open and unit powered off for 24h to melt the blockage."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Holyoke, Massachusetts 01040
Jorden
Job Details:
04/11/2025
"Arrived and customer moved unit to an accessible position for sealed system repair, replaced compressor kit and handle. Allow 48h for temps to normalize. ; used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock"
We serviced a
KENMORE WASHER TL
Model ="110.92273100"
Near West Springfield, Massachusetts 01089
Jorden
Job Details:
04/11/2025
"Arrived and read customers notes on her observations, all records point to a new timer. Ordering a new timer.; ordrng 1 WP661597 (timer)"
We serviced a
WHIRLPOOL WASHER TL
Model MVWB855DW0
Near Charlotte, North Carolina 28211
Caleb
Job Details:
04/11/2025
"Confirmed error F5E3 lid lock will not unlock, entered test mode via diagnostics and preformed step 000 lid lock activation and deactivate. Confirmed lid lock is operating properly via diagnostics. Ran a quick rinse and spin after clearing error to confirm operation."
We serviced a
WHIRLPOOL WALL OVEN DBL
Model WOD51EC7AS05
Near Charlotte, North Carolina 28207
Caleb
Job Details:
04/11/2025
"No error codes present on arrival. Confirmed upper oven was running 20 degrees hotter then set temps and lower oven was 15-20 degrees hotter then set temps, entered diagnostics and found no error codes in history. I then did a control reset, the. Calibrated temps via ui settings, set upper to -25 degrees and lower oven to -15 degrees. Confirmed operation using my temp sensor and unit now check fine."
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Charlotte, North Carolina 28209
Caleb
Job Details:
04/11/2025
"Checked all components in dryer and found no issues or problems. Customer is currently updating there home. Using pain and stains, I advised that the chemical smell can occur when the air is pulling in the smells and fumes from paints and stains causing strange smells. Advised customer to refrain from using the dryer while fumes are heavy."
We serviced a
WHIRLPOOL DRYER FL
Model WED560LHW2
Near Charlotte, North Carolina 28208
Caleb
Job Details:
04/11/2025
"Motor mound vibrating against cabinet. Unit needs new motor, mount, blower fan and blower housing.; ordrng 1 WPW10211911 (Housing) and 1 W11327190 (Blower) and 1 W11234001 (Motor) and 1 W11676491 (Base.)"
We serviced a
MAYTAG WASHER TL
Model MVW7232HW2
Near York, South Carolina 29745
Mitch H.
Job Details:
04/11/2025
"Customer showed video with no water in basket but set to deep fill. Ran diagnostics, no stored error codes. Ran component tests for valves, all valves operating properly. Attempted to start cycle with washer set to deep fill, would not fill. Customer also says washer has stopped working on 2 occasions and she had to unplug washer to reset. Ordering control. Advised customer that office will call to schedule when part arrives.; ordrng 1 W11687817 (Control)"
We serviced a
MAYTAG DISHWASHER
Model PDB1100AWE
Near McConnells, South Carolina 29726
Mitch H.
Job Details:
04/11/2025
"Checked and confirmed upper wash arm off. Attempted to reinstall, came back off when dishwasher started. Ordering arm and nut. Advised customer that office will call to schedule when parts arrive.; ordrng 1 WP99001586 (Upper arm) and 1 W10877037 (Nut)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ07
Near Tolland, Connecticut 06084
Gary V.
Job Details:
04/11/2025
"Arrived and customer had unit pulled out, had damage waivers signed, installed new compressor and tubing, ran vacuum and didnt detect any leaks, recharged system and cycled back on, frost pattern developed, please allow 24-48 hours for temps to stabilize.; used 1 R600 canister (R600 canister) from stock"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ11
Near Rock Hill, South Carolina 29730
Jonathan J.
Job Details:
04/11/2025
Tested operations no further issues found at this time. Microwave is now heating.
We serviced a
AMANA WASHER TL
Model NTW4516FW4
Near Rock Hill, South Carolina 29730
Jonathan J.
Job Details:
04/11/2025
"Complaint machine makes a lot of noise even when its off stuck in on position, unit will not let me enter diagnostics menu at this time replaced main control board no further issues found."
We serviced a
SAMSUNG REFRIGERATOR SXS
Model RS27T5200SR/AA
Near Norton, Massachusetts 02766
Lee
Job Details:
04/11/2025
"Installed compressor pressurized with nitrogen, found no leaks, vacuumed, charged, tested okay."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS321SDHZ08
Near Barrington, Rhode Island 02806
Lee
Job Details:
04/11/2025
"Customer states icemaker does not workConfirmed issue, found icemaker not responding is getting proper voltage, replaced off truck, verified proper operation.; used 1 W11700250 (ICEMAKER) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW6120HW2
Near Cranston, Rhode Island 02910
Lee
Job Details:
04/11/2025
"Customer states unit gives error message 7-1Confirmed issue, found capacitor weak needs replacement, replaced off truck, cleared all error messages, ran diagnostics cycle, tested okay.; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8900BC0
Near Cranston, Rhode Island 02910
Lee
Job Details:
04/11/2025
"Customer states unit not venting properlyConfirmed issue, found blower house belt and pulley broke off, would need to order blower housing, belt and pulleyHousing is no longer available explained to customer repair can not be completed."
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Worcester, Massachusetts 01602
Glenn
Job Details:
04/11/2025
Installed door switch tested all OK job complete
We serviced a
WHIRLPOOL WASHER TL
Model CAE2745FQ2
Near Providence, Rhode Island 02908
Lee
Job Details:
04/11/2025
"Customer states load still wet end of cycleRan diagnostics, could not duplicate any issues, did noticed customer only has cold water connected, advised connecting hot incase a tenant moves temp off of tap cold, removed drain pump, found no debris and drain flow is good.Explained my findings to customer, possible off balance or overload."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPM2
Near North Smithfield, Rhode Island 02896
Lee
Job Details:
04/11/2025
"Customer states dispenser door does not close, confirmed issue door has cracked, needs replacement, Returning, weds 16thpm; ordrng 1 W11705151 (Dispenser)"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Worcester, Massachusetts 01602
Glenn
Job Details:
04/11/2025
Intermittent control panel doesnt always start. Order part ; ordrng 1 W11413567 (Control panel)
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Worcester, Massachusetts 01610
Glenn
Job Details:
04/11/2025
Found support rollers worn out. Installed dryer repair kit tested all ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
GE WASHER TL
Model GTW685BSL0WS
Near Mansfield, Massachusetts 02048
Aimee
Job Details:
04/11/2025
Installed new valve and tested hot and cold and drained Complete Checked for leaks
We serviced a
GE WALL OVEN SINGLE
Model JTP70SP1SS
Near West Springfield, Massachusetts 01089
Jorden
Job Details:
04/11/2025
Arrived and customer described intermittent operation of the heat. Found bake fully functional but based on customers description the heating relays are sticking. Unit needs new ACU.; ordrng 1 WB27T11159 (range oven control b)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS7
Near Charlotte, North Carolina 28278
Clinton
Job Details:
04/11/2025
Dsi spark module was not grounded properly put board in properly and tighten the ground screw unit working properly after repair
We serviced a
JENN-AIR WALL OVEN
Model JJW2830DS03
Near Mansfield, Massachusetts 02048
Aimee
Job Details:
04/11/2025
"F2 e1 stuck my pad . Need new uiGave Cust estimate She is going to Discuss with husband Only 2 years. On parts.Advised to call Jen air has week, if not will call us to order uiCwa."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ2
Near Avon, Connecticut 06001
Mike K.
Job Details:
04/11/2025
"Replaced console, u/i and control. Ran diagnostic cycle and completed fine."
We serviced a
KITCHENAID WALL OVEN SINGLE
Model KOES530PSS00
Near Charlotte, North Carolina 28278
Clinton
Job Details:
04/11/2025
Replaced glass door. Left old part in home for builders to clean glass every where
We serviced a
WHIRLPOOL WASHER TL
Model WTW4855HW3
Near Charlotte, North Carolina 28278
Clinton
Job Details:
04/11/2025
Unit as a failed control ordered control short drain relay order control with Lisa set call up for return visit ; ordrng 1 W11607637 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT518SZFM04
Near Worcester, Massachusetts 01610
Glenn
Job Details:
04/11/2025
Not cooling properly in both compartments. Tried to put the fridge into diagnostics to control would not respond. Turned the temperature to maximum cool the compressor nor the fans would operate unplugged the fridge to try and reset the control when it was plugged in everything started to operate order part control board. ; ordrng 1 W11595220 (Control)
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Grafton, Massachusetts 01536
Glenn
Job Details:
04/11/2025
Found customer using a cup of detergent per wash causing the error and the drain pump wouldnt turn off. I cleared pressure hose and the drain pump stopped. Ran calibration on control and automatic test All tested ok instructed customer on proper soap usage
We serviced a
AMANA WASHER FL
Model NFW5800HW4
Near Grafton, Massachusetts 01560
Glenn
Job Details:
04/11/2025
"I took a picture of the bellow showing that there are no holes for tubing or hose connections. The part from truck stock is incorrect and or the part number is wrong.i call ed tech line he informed me that we need to contact our parts distributor, and if they dont have an answer regarding the part number, then they will need to reach out to Whirlpool ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT318FZDW11
Near Watertown, Connecticut 06779
Jimmy R.
Job Details:
04/11/2025
"Checked over machine and found freezer at 10 degrees fridge at 30 degrees, removed evap cover and found frosted up only part way causing unit to run and run. Found unit still restricted put 250 psi of nitrogen threw unit and blew it out again refilled and unit frosted up and started to cool. Advised customer to watch unit for 48 hrs and check temps"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS4
Near York, South Carolina 29745
Mitch H.
Job Details:
04/11/2025
"Screws received were not correct. Called office and spoke to Randy. He gave a possible alternate way to remove blower and provided different part number for screws. Called customer, advised them of situation and option. Customer said he would rather wait till screws came in and do everything at once. Ordering screws. ; ordrng 6 WP8273062 (Screw)s"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Wethersfield, Connecticut 06109
Andre
Job Details:
04/11/2025
Ck unit upon arrival and found door gasket broken and slime build up and unable to fit back in to groove. Install door gasket from truck stock and ran cycle on unit and checks for leaks while unit running and found no leaks or drips unit now operating to manufacturers specs ; used 1 W11177741 (Door seal) from stock
We serviced a
MAYTAG WASHER TL
Model MVW7232HW2
Near Grafton, Massachusetts 01560
Glenn
Job Details:
04/11/2025
"Complaint washer doesnt always spin the clothes out. Found one error code from overloading the washer, tested all operations all tested OK customer is using too much soap a half a cup instructed her on soap and loading issues. All tested OK"
We serviced a
KITCHENAID RANGE GAS
Model n/a
Near Mansfield, Massachusetts 02048
Aimee
Job Details:
04/11/2025
Found the cook top gas and there was a spill front left power burner .Was sparking no gas .Hole was clogged and I clean all burner with wire brush.All burner working
We serviced a
WHIRLPOOL WASHER FL
Model WFW4720RW0
Near Watertown, Connecticut 06795
Jimmy R.
Job Details:
04/11/2025
"Tested unit and found washer would start normally checked for errors and found. F5e3 door not open between cycles, F5e4 lock not locking, Cleared errors and recalibrated unit. Let customer start unit and found she was holding the start to long this caused unit to unlock then lock then shut off erroring out, showed how to start and work unit. All functions now working to specs"
We serviced a
WHIRLPOOL WASHER TL
Model wtw4955hw3
Near West Springfield, Massachusetts 01089
Gary V.
Job Details:
04/11/2025
"Inspected and found unit faulting on pressure system and drain pump running non stop, unit needs main acu replaced. Will order part and call customer for return date.; ordrng 1 W11608056 (Main acu)"
We serviced a
MAYTAG WASHER TL
Model MVWC565FW1
Near Mansfield, Massachusetts 02048
Aimee
Job Details:
04/11/2025
"Found needs new suspension rods and the hub is stripped out I replaced hub with truck stock also needs suspension rods Had couldnt access Took photoCust will need to remove the dryer so I can get at the suspension rods cant tilt lid sink in way.and screen.; rqstng P&A on 1 W11130362 (Suspension rods), used 1 W10528947 (Drive hub) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Enfield, Connecticut 06082
Gary V.
Job Details:
04/09/2025
"Inspected and found f8e1 fault, and found water in flood pan causing fault, removed water and cycled unit and didnt find any other problems or leaks at this time. All functions test normal."
We serviced a
MAYTAG WASHER TL
Model MVWB766FW1
Near South Windsor, Connecticut 06074
Mike K.
Job Details:
04/09/2025
"Replaced rotor, ran calibration cycle. Completed and ran rapid wash cycle. Unit went through sensing/fill and into agitation fine. Cancelled and drained fine n?e fine"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SNHM06
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
04/09/2025
"Tested unit and found both sections of unit not cooling at all both sections warm, checked compressor and found running but super hot to touch and not pulling any heat at condenser, checked frost pattern and found no frost build up. Tested compressor amperage and found reading 11 amps compressor is faulty and needs to be replaced, unit will fall under warranty for parts and labor 2037685382"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Fort Mill, South Carolina 29715
Caleb
Job Details:
04/09/2025
"Heater blown. Unit needs new heater. On further inspection found that blower fan is stripped out on motor causing poor airflow, unit needs motor and blower fan as well. ; ordrng 1 W11549461 (Motor) and 1 WP697772 (Blower) and 1 WP3387747 (Heater)"
We serviced a
FRIGIDAIRE REFRIGERATOR TM
Model FFTR1814QW4A
Near Enfield, Connecticut 06082
Gary V.
Job Details:
04/09/2025
"Inspected and found evap packed with frost, heater and bi-metal getting 120v but no operation, quoted for repair and he will call."
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near East Windsor, Connecticut 06016
Gary V.
Job Details:
04/09/2025
"Inspected and found wires to drain pump broken, replaced wire harness and cycled, tested fine.; used 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
AMANA WASHER TL
Model NTW4516FW4
Near Waterbury, Connecticut 06710
Andre
Job Details:
04/09/2025
Ck unit upon arrival and install main control and calibrate unit ran wash cycle and found both line coming from house hold is hot water customer stated she notice and she has brought this information up to the landlord already
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS588FIHZ06
Near Plymouth, Connecticut 06786
Andre
Job Details:
04/09/2025
Ck unit upon arrival and found unit not cooling compressor not running. Check and use tester inverter and inverter start to flash 4 times indicating a faulty compressor order seal system components for replacement. Office will contact customer once parts comes in; ordrng 1 W11736670 (Compressor) and 1 W11506635 (Valve) and 1 W11109499 (Drier) and 1 W11685134 (Inverter box) and 1 2time (2time)
We serviced a
KITCHENAID RANGE
Model KFDD500ESS10
Near Morris, Connecticut 06763
Andre
Job Details:
04/09/2025
Ck unit upon arrival and advance unit through cycle check voltage and found voltage at broil element but no voltage at bake element order parts for replacement office will call customer when parts arrive ; ordrng 1 W11598459 (Control)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Charlotte, North Carolina 28205
Caleb
Job Details:
04/09/2025
Replaced water valve assy and pump. Unit tests fine.
We serviced a
WHIRLPOOL WASHER FL
Model WFW5605MW1
Near Lincoln, Rhode Island 02865
Lee
Job Details:
04/09/2025
"Customer states they lost power and now unit is unresponsive Confirmed issue, was able to enter diagnostics and run calibration, all checks okay at this time. Explained my findings to customer."
We serviced a
FRIGIDAIRE REFRIGERATOR FDB
Model FG4H2272UF
Near Millis, Massachusetts 02054
Aimee
Job Details:
04/09/2025
"Tried to run fan in ice box through diagnostics. Ui had partial missing numbers. Needs uiAlso found the fan in ice box frozen , steamed out to get running . Fan is runningNeeds new harness ,fan , and pcb.Also spoke to Mike need some dielectric grease for electricle connections.Serverice bulliton. ; rqstng P&A on 1 5304524796 (Fan) and 1 5304519206 (Harness ice box) and 1 5304528575 (Pcb)"
We serviced a
FRIGIDAIRE REFRIGERATOR FDB
Model GRMC2273CF00
Near Milford, Massachusetts 01757
Aimee
Job Details:
04/09/2025
Found leaks where the water line go into manifold and in between cover and manifold.; rqstng P&A on 1 5304529546 (Manifold) and 1 5304536610 (Cover) and 1 5304523037 (Tank) and 1 5304529547 (Cover manifold) and 1 5304529545 (Water line guide)
We serviced a
MAYTAG WASHER TL
Model MVW7232HW0
Near Charlotte, North Carolina 28269
Johnny
Job Details:
04/09/2025
Installed parts. Tested unit. Working as designed.
We serviced a
KITCHENAID RANGE
Model KFGC506JSS05
Near Rock Hill, South Carolina 29730
Mitch H.
Job Details:
04/09/2025
"Disassembled, removed and replaced spark module, igniter and control. Reassembled, tested oven. Set to 350, allowed to preheat, heated and cycled properly. Moved temp to 450 burner lit correctly and heated to correct temperature and cycled normally. Oven heating and testing properly."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX986SIHZ00
Near Rock Hill, South Carolina 29730
Mitch H.
Job Details:
04/09/2025
Replaced ice bin. Tested auger and dispenser operation. All operating properly.
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC704FPS06
Near Matthews, North Carolina 28104
Jonathan J.
Job Details:
04/09/2025
Complaint noise coming from unknown locations I performed test 40 compressor is ultra quiet fans are uber loud ordering evaporator fan motor assemblys. ; ordrng 1 W11610999 (Evap cover freezer) and 1 W11394920 (Evap cover fresh food) and 1 W11407678 (Ice box fan)
We serviced a
WHIRLPOOL WASHER TL
Model WTW5010LW0
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
04/09/2025
Complaint will go from sense to done will not drain water out of unit. I found harness defective broken at molex connector. Called whirlpool file number 7741315848 Whirlpool stated per pictures. I am doing everything proper per service pointer. Whirlpool suspects customer may be over or having extreme out of balance issues to cause issue to occur.; used 1 W11643701 (HARNESS LOWER) from stock
We serviced a
WHIRLPOOL RANGE
Model WOD51EC0HS02
Near Charlotte, North Carolina 28214
Clinton
Job Details:
04/09/2025
Replaced blown thermostat Randy not charge customer further. Unit working properly after repair
We serviced a
MAYTAG WASHER FL
Model MHW8630HC4
Near Tega Cay, South Carolina 29708
Mitch H.
Job Details:
04/09/2025
"Unstacked washer and dryer using oven dolly. Disassembled washer, removed and replaced main control and console. Reassembled, tested, washer operating properly. Reinstalled dryer on washer."
We serviced a
KENMORE WASHER TL
Model ="796.41072311"
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
04/09/2025
"Pulled washer out. Removed and replaced pressure switch. Reassembled, put washer back in place. Tested, drain pump activated and drained properly."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model ED5KVEXVB06
Near Agawam, Massachusetts 01030
Jorden
Job Details:
04/09/2025
"Arrived and verified switch functional, broken mounting piece causing switch to not activate. Unit needs new mounting. ; ordrng 1 WP2180226 (bracket)"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Agawam, Massachusetts 01001
Jorden
Job Details:
04/09/2025
"Arrived and installed ACU, tested fine."
We serviced a
JENN-AIR MW/WALL OVEN COM
Model JMW3430IL03
Near Tega Cay, South Carolina 29708
Mitch H.
Job Details:
04/09/2025
"Pulled oven partially from wall. Removed and replaced console. Turned breaker back on. Programmed control for correct model. Tested, all operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR BM
Model WRB322DMBM01
Near Hampden, Massachusetts 01036
Jorden
Job Details:
04/09/2025
"Arrived and verified switch is good, FZ lamp receiving power but not operating, unit needs new lamp. ; rqstng P&A on 1 W11602886 (Lamp, FZ)"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS05
Near Belchertown, Massachusetts 01007
Jorden
Job Details:
04/09/2025
"Arrived and contacted tech support, went through the host of service visits and parts replaced. Then did some diagnostic checks. In the end tech support deemed unit unrepairable, SR # listed below. Reference #7741315475"
We serviced a
MAYTAG WASHER TL
Model MVW6500MBK0
Near Charlotte, North Carolina 28214
Clinton
Job Details:
04/09/2025
No functional failuress suspension feels nice and tight Custer states issue off balance mainly on sheets and towel which is to be expected from this one no repair needed
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ09
Near Charlotte, North Carolina 28214
Clinton
Job Details:
04/09/2025
The issues are install issues pushing down on the microwave from duct causing rubbing noises.builder neeed to fix they also glued to the duct so I couldnt remove it. Job complete no noise show customer the issue
We serviced a
MAYTAG WASHER TL
Model MVW6230HW1
Near Charlotte, North Carolina 28273
Clinton
Job Details:
04/09/2025
"Replaced lower harness. Attempted to test saying lid lock error still not sure why replaced lid lock something poped exploded killed control possibly ui I checked unit I dont see any short in harness some thing was defective in the lid lock I will need ui control harness and. Lid lock on return visit office will need to call once all parts arrive ; ordrng 1 W11590868 (Harness) and 1 W11700916 (Lid lock) and 1 W11543994 (Control) and 1 W11478524 (Console), used 1 W11700916 (DOOR LOCK) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Charlotte, North Carolina 28226
Clinton
Job Details:
04/09/2025
Installed Gearcase slider from truck stock spin basket. After repair no noises or issues completed diagnostic with no issues
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model kbsd708mps00
Near Charlotte, North Carolina 28270
Clinton
Job Details:
04/09/2025
Ice is making but its getting stuck in the shoot orderd contro for glazing issues as well ; ordrng 1 w11752963 (Control)
We serviced a
MAYTAG WASHER TL
Model MVWB835DW1
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
04/09/2025
"Customer complained of squeaking noise. Tried to remove rotor to Check slider , found leaking gearcase which had sized to rotor. Informed customer he would need new gearcase, stator , rotor , clutch and slider. Motor covered under 10 yr warranty but even just price to replace gearcase and labor was too much for customer to want to repair. Customer denied repair. Collected trip fee via check."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
04/09/2025
Customer complain unit just keeps draining. Will not start. Confirm complaint plugged in unit started draining. It would not come out of drain. Check pressure hose pressure hose is connected properly on both ends. Needs control board. Control pre Id but not yet received. Marked as will use in return visit . Scheduled return call w customer. ; schdld next appmnt for 4/15 TUE AM
We serviced a
WHIRLPOOL RANGE GAS
Model WFG505M0BS3
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
04/09/2025
Found f1 error code . Found proper voltage to unit. Ordering control board.scheduled return call w customer. ; ordrng 1 W11126814 (Control board)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
04/09/2025
"Installed new top panel for dryer panel was pre-ID installed panel. (Along with nut , screw and lock parts ) Verified proper installation and operation."
We serviced a
KITCHENAID MW/WALL OVEN COM
Model KEMS309BSS01
Near Charlotte, North Carolina 28277
Clinton
Job Details:
04/09/2025
Lost communication error with microwave control ordering parts. For repair office will need to call once parts arrive. Communication error or order all parts associated ; ordrng 1 W10915648 (Control) and 1 W10570025 (Console) and 1 W10217711 (Inverter) and 1 W11033422 (Harness)
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
04/09/2025
"Unit is an unoccupied new build , builder let me in home . Took picture of model number of unit I worked on. Door hinge was faulty on this model. Replaced hinges. Door now closing properly . Verified proper operation"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF535SWHZ07
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
04/09/2025
"Returned to install new compressor and icemaker. Evacuated unit, vacuumed 20min steady no leaks. Charged 54g r600. Frost pattern developed. Installed ice maker. I forged customer to give 24hr for cooling, 48 for ice . ; used 1 R600A (R600A 14.8 OZ) from stock"
We serviced a
WHIRLPOOL RANGE GAS
Model WFG550S0LZ4
Near Unionville, North Carolina 28110
Jonathan J.
Job Details:
04/09/2025
Complaint had gas company come out stating oven is not igniting properly causing gas smell to occur gas company red tagged oven. I found oven was packed with aluminum foil around ventilation systems. Also warming drawer was being used for metallic storage causing poor ignition igniter to ground out to cookware causing gas smell to occur. Called Techline file Tech line file number 7741316737 file number and safety file number 7741277483 safety file number. Use care issue not a problem with appliance. No parts needed. after removing aluminum foil and cookware unit is igniting properly within the first click customer stated that she has never been able to get unit to reach 400? before unit is now reaching 400? within 10 minutes. unit is also igniting reigniting and keeping proper temperature.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
04/09/2025
"Complaint dryer will not turn on. I found unit user interface is completely unresponsive until unit is cycled power wise. Customer updated unit by pairing unit to Wi-Fi and Whirlpool app while in home no further issues found with dryer at this time service pointer. Technical Service Pointer #: W11727795 Rev AAction Required: MandatoryRelease Date: April, 2024 dryer is now heating and operating normally"
We serviced a
WHIRLPOOL WASHER FL
Model WFW560CHW4
Near Monroe, North Carolina 28112
Jonathan J.
Job Details:
04/09/2025
Complaint washing machine still has a lot of water in the bottom of the washing machine at the end of the cycle. I found only error code in fault. History was F0E5. No further error codes and fault history I did however find drain pump issue based on pictures customer provided not draining properly. Replaced drain pumpno further issues found verified. No leakage is occurring and unit is draining water perfectly fine.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Charlotte, North Carolina 28262
Johnny
Job Details:
04/09/2025
"Blower wheel was striped out stuck on Motor. Motor has to be replaced covered under warranty. So no charge to cx, cx already had blower wheel, cx reassembled unit. Collected trip fee. No labor involved. Unit working as designed."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Charlotte, North Carolina 28213
Johnny
Job Details:
04/09/2025
Special Project s-code S153EB. Unit needs new control board. Whirlpool covers entire repair.; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADS2
Near Charlotte, North Carolina 28213
Johnny
Job Details:
04/09/2025
"Unit in bad condition. Dispenser not opening. Wash motor not spraying water. Both spray arms clogged. Ordering all parts necessary for repair, left sump assembly with cx to install on return visit.; ordrng 1 W10815478 (Dispenser) and 1 W11244157 (Fill tube) and 1 WPW10317197 (Upper spray arm) and 1 WPW10319027 (Lower spray arm) and 1 WPW10463906 (Filter screen) and 1 W10872845 (Pump filter)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRQA59CNKZ00
Near Mint Hill, North Carolina 28227
Johnny
Job Details:
04/09/2025
"Light module no longer working, replaced with new module. Working as designed."
We serviced a
MAYTAG WASHER TL
Model MVW4505MW2
Near Windsor, Connecticut 06095
Mike K.
Job Details:
04/09/2025
"Replaced control and harness, tie wrapped drain hose to fill lines. Leveled unit ( back feet are all the way up, fronts almost all the way down ), these units do shake. Some tiles are higher then others on floor, so if moves it is no longer level.Ran normal cycle on auto and filled fine to proper level; used 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
MAYTAG WASHER TL
Model MVWC465HW2
Near Windsor, Connecticut 06095
Mike K.
Job Details:
04/09/2025
"Complaint of not running, unplugged on arrival with load in unit. F8e1 (no fill, long fill) only error in history. Load in unit was a couple pillows and was set to deep water wash.Ran diagnostic cycle. Not filling with hot water, hot water valve turned off., turned on and ran again, both valves working, completed test cycle, does make noise like squeaking belt in spin.Lower unit inspection found what looked to be pillow filler under unit that had been sucked into belt drive, cleared. Recalibrated unit. Belt still a little noisy but unit runs ok. Ran drain and spin to test belt at max speed and spinning out fine, noise goes away as it gets to speed.Quoted for cam/belt/labor, but is working as is.Put load back in washer and ran on bulky deep water. Filled and went into agitation fine.Had quoted service call after explaining not covered under warranty on arrival. Went to collect and son said it was his moms , she didnt make service call ( adult son did) and is refusing to pay. Nothing collected, but let son know it will be marked failure to pay and we wouldnt do future service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Charlotte, North Carolina 28277
Mitch H.
Job Details:
04/09/2025
"Tested and ran diagnostics. Found F7E1 heating error. Pulled dishwasher out, tested heater, found it open. Removed and replaced heater and control. Tested, dishwasher heating and operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF767SDHZ04
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
04/09/2025
"Tested and ran diagnostics. Found E5 ice maker error in test 56. Ran test 57, cycled and returned to home position correctly. Ordering UI and ice maker. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11636544 (User interface) and 1 W11658802 (Ice maker)"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF577KPS02
Near Holden, Massachusetts 01520
Glenn
Job Details:
04/09/2025
Found damper making a loud chattering noise while opening and closing. Order part ; ordrng 1 W10479155 (Damper)