We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Gastonia, North Carolina 28056
Mitch H.
Job Details:
03/24/2025
"Arrived, customer informed me that she has a gas leak not with the range and gas company shut gas off. Advised customer that I could not override the gas company. Ran diagnostics, only stored error was an overheating error. Could not check further without having gas supply working. Advised customer that I could troubleshoot or diagnose any further. Advised that she should call once gas leak is repaired and have a new ticket issued for further diagnosis."
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Gastonia, North Carolina 28056
Mitch H.
Job Details:
03/24/2025
Checked and found left side hinge broken. Ordering both door hinges. Checked part availability and scheduled return for 3/31 PM ; ordrng 1 WPW10299225 (Hinge) and 1 WPW10299227 (Hinge)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
03/24/2025
I found control indeed had malfunctioned. I also found water inlet valve had failed. Had open windings also found motor sump assembly was also had open windings also found in order to get unit to test properly and diagnostics float. Switch arm was broken am ordering float switch arm to finish repair.; ordrng 1 WPW10195037 (Water float switch)
We serviced a
MAYTAG WASHER TL
Model MVW5430MW1
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
03/24/2025
I replaced main control board and user interface control at the same time tested operations no further issues found with washing machine. Customer started using the washing machine immediately. No further issues found.
We serviced a
MAYTAG WASHER TL
Model MVW5430MW0
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
03/24/2025
I replaced wiring harness tested operations no further issues found everything is working properly as of now.
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JB3
Near West Springfield, Massachusetts 01089
Gary V.
Job Details:
03/24/2025
"Concern is burners take long to boil, put 1 inch of water in pan and water boiled within 4 minutes, all burners working properly at this time."
We serviced a
JENN-AIR WINE COOLER
Model JUWFL242HL01
Near Charlotte, North Carolina 28202
Clinton
Job Details:
03/24/2025
Checked temps in wine cooler they are at 49 degrees temps they were set to they are right where unit was set to in range unit checks ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Charlotte, North Carolina 28278
Clinton
Job Details:
03/24/2025
Tub is dented in top left and leaking u it need tub replaced place parts order office will order parts customer informed to check parts for damages and call once parts arrive will need extra time ; ordrng 1 W11409866 (Tub)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GPS0
Near Monson, Massachusetts 01057
Jorden
Job Details:
03/24/2025
"Arrived and found error codes F4E3 (wash motor not running), F6E4 (float switch open) and F7E1 (no heat) stored in system. Auto test mode showed motor not running, replaced sump and tested fine. ; used 1 W11665769 (MOTOR/SUMP) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Charlotte, North Carolina 28269
Johnny
Job Details:
03/24/2025
Cx decline diagnosis at door. No service provided.
We serviced a
MAYTAG DRYER
Model MED6200KW1
Near Charlotte, North Carolina 28262
Johnny
Job Details:
03/24/2025
"Unit not drying, confirmed complaint. Discovered high limit thermostat to have no continuity. Installed new thermal cut off kit. Tested unit. Cx verified unit has heat.; used 1 279769 (THERMAL CUTOFF) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR BO
Model WRF555SDFZ16
Near Charlotte, North Carolina 28215
Johnny
Job Details:
03/24/2025
Upon arrival cx told me before I start that he wants to make sure its covered under warranty. I explained to him based on entitlement of model and serial it was not. He declined service
We serviced a
MAYTAG WASHER TL
Model MVWB765FW3
Near Wrentham, Massachusetts 02093
Aimee
Job Details:
03/24/2025
"Installed new ui and would calibrate or go into a key pad test, bad uiTook out to return need to reorder; ordrng 1 W11135393 (Ui)"
We serviced a
KITCHEN AID WALL OVEN DBL
Model KEBS207DBL6
Near Wrentham, Massachusetts 02093
Aimee
Job Details:
03/24/2025
Tested bake and broil found both not working . Need new control nlaAnd possible new element and lower hinges. Door doesnt close tight ; Not repairing Cllctd $129.00 CC Ref # 21862042911
We serviced a
WHIRLPOOL DRYER
Model WED8127LW2
Near Bristol, Connecticut 06010
Andre
Job Details:
03/24/2025
Ck unit upon arrival and per customer when she runs regular and normal she has to dry clothes twice. Inform customer regular and normal operating on Eco mode which cycles the heat off . Show customer how to deactivate eco mode when operating regular and normal option together unit operating to manufacturers specs
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Lancaster, South Carolina 29720
Brandon
Job Details:
03/24/2025
Complaint ui is normal button is not working. Ordering ui. Please let customer know when we can return. ; ordrng 1 W11632693 (Ui)
We serviced a
WHIRLPOOL WASHER TD
Model WTW4957PW0
Near Blacksburg, South Carolina 29702
Mitch H.
Job Details:
03/24/2025
Tested and ran diagnostics. Found F7E5 shifter error. Removed and replaced actuator. Ran control calibration and automatic test cycle. All components and functions operating properly.; used 1 W10913953 (Actuator) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHB0
Near West Springfield, Massachusetts 01089
Gary V.
Job Details:
03/24/2025
"Inspected and found wash arm became dislodged in sump, adjusted and tightened, cycled, tested fine; dspstn on spec-tagged invntry: 1 WPW10348269 DRAIN PUMP"
We serviced a
GE REFRIGERATOR SXS
Model PSS26SGPA SS
Near North Attleborough, Massachusetts 02760
Aimee
Job Details:
03/24/2025
Installed new damper complete.
We serviced a
MAYTAG RANGE
Model MER5775QAN
Near Sharon, Massachusetts 02067
Aimee
Job Details:
03/24/2025
Installed new heater element and heated oven to 300 .
We serviced a
SAMSUNG REFRIGERATOR FDB
Model RF28R7201SR/AA. 01
Near Brockton, Massachusetts 02302
Aimee
Job Details:
03/24/2025
Installed new harness and door switch fridge all lights are working .Except the freezer wont shut off. Every one gone from office ; rqstng P&A on 1 DA94-04603E (Control)
We serviced a
MAYTAG REFRIGERATOR FDB
Model MFF2558VEB4
Near Bridgewater, Massachusetts 02324
Aimee
Job Details:
03/24/2025
"Checked evap good frost pattern , circulated damper and fans .All sounds normal and everything is cold"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF606ESS01
Near Bristol, Connecticut 06010
Andre
Job Details:
03/24/2025
Ck unit upon arrival and found lights in freezer out and lights in fresh food compartment ceiling. Check deli draw and selection option is operational. Remove and install led lights from truck stock and all lights is operating ; used 1 W11683243 (Led module) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ2
Near Wolcott, Connecticut 06716
Andre
Job Details:
03/24/2025
"Ck unit upon arrival and found drain pump motor running consistently board will click and stop drain pump from running and start again. Control not allowing system to advance just draining consistently order control with sump assembly and clip thats missing from drain hose. Inform customer office will contact her once parts comes in; ordrng 1 W11632725 (Control) and 1 W11416363 (Sump motor) and 2 W11596052 (Clip)s, used 1 W11497943 (Drain pump) from stock"
We serviced a
MAYTAG WASHER TL
Model MVWP586GW0
Near Wingate, North Carolina 28174
Jonathan J.
Job Details:
03/24/2025
Replaced main control tested operations no further issues found performed a control board calibration procedure before departure. Verified washing machine is starting normally on a normal cycle.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Southbridge, Massachusetts 01550
Jorden
Job Details:
03/24/2025
"Arrived and installed parts ordered, tested fine."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS6
Near Monroe, North Carolina 28112
Jonathan J.
Job Details:
03/24/2025
"7741186293 safety file number complaint house has been sitting vacant for the past three months, smelled an odor, unsure where it was coming from. After testing oven. We went through use micro leak detector solution, soaked every fitting and no leaks found at this time. I suspect customer was smelling the burn off of oil after preheating oven and cooktop. No leakage found anywhere at this time. Customer stated he had a halogen leak detector sensor and could pick up trace amounts on ultra high sensitivity and random locations around the house, but was unsure if it was gas or not. House closes tomorrow as it is a new build per builder."
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
03/24/2025
"Complaint loud screeching noise check vent light error code is always on display. Sounds like nails on a chalkboard. Upon arrival, we could not duplicate customers noise complaint however we did find bird nests in dryer vent going outside. Complete restriction dryer tube going outside behind dryer was completely filled with lint as well from where Lint has been backing up. Customer also stated it takes four or five cycles to dry clothes on average. Unit is getting hot cannot duplicate screeching noise I suspect drive belt probably slipping due to dryer overheating or high humidity issues occurring during dry cycle."
We serviced a
WHIRLPOOL WASHER TL
Model WTW5010LW0
Near Wolcott, Connecticut 06716
Andre
Job Details:
03/24/2025
Ck unit upon arrival and found door not latching install latch from truck stock and calibrate unit. Ran unit and unit is now operating to manufacturers specs ; used 1 W11513248 (Latch) from stock
We serviced a
MAYTAG WASHER FL
Model MHW5630HW3
Near Wolcott, Connecticut 06716
Andre
Job Details:
03/24/2025
Ck unit upon arrival and found water spilling from dispenser during the diagnostic. Remove dispenser and found a a lot of settlement from Well water clogging holes causing water to spray and spill out clean settle and holes and ran test and unit now operating to manufacturers specs
We serviced a
KITCHENAID RANGE
Model KSGB900ESS9
Near Southington, Connecticut 06489
Andre
Job Details:
03/24/2025
Ck unit upon arrival and cycle on unit and ran test found Gas smell that customer is smelling is when unit is trying to ignite and flame has not ignite as yet which in that time unit already release gas thats in the air. Adjust ignite close to burner and ran unit multiple time and unit now ignite upon first strike
We serviced a
MAYTAG DRYER ELECTRIC
Model MEDC200XW1
Near Meriden, Connecticut 06451
Andre
Job Details:
03/24/2025
Ck unit upon arrival and found unit running but no heat tight space to work in but I was able to remove rear panel and put a jump between all fuse and thermal fuses and unit would run an no heat. Quote customer for timer replacement contact Ms Ross and leave a voicemail for the quote with out taxes
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near North Brookfield, Massachusetts 01535
Jorden
Job Details:
03/24/2025
Arrived and found lower spray arm not rotating at all and motor creating very low water pressure. Ordering sump assembly. ; ordrng 1 W11460945 (Sump assembly)
We serviced a
JENNAIR WALL OVEN SINGLE
Model JJW3430LL01
Near Denver, North Carolina 28037
Ryan S.
Job Details:
03/24/2025
"Installed parts , ran bake 350? and fiund avg temp of . Verified proper operation. Informed customer not to use traditional thermometer, it will not work with unit. Needs k type. Explained how to calibrate and verified proper operation. Informed customer unit is working as designed, if they do not like the way the unit works (properly) they will have to contact Jenn air ."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Charlotte, North Carolina 28278
Clinton
Job Details:
03/24/2025
Unit had a bad control diagnosis by previous tech on arrival confirmed unit does not stop drain u it was unplugged. Installed new control ran diagnostics cycle after unit working properly after repair
We serviced a
GENERAL ELECTRIC DRYER
Model GFD55ESPR2RS
Near Concord, North Carolina 28025
Johnny
Job Details:
03/24/2025
Installed new part. Tested unit. Cx verified noise no longer available.
We serviced a
MAYTAG WASHER TL
Model MVW4505MW0
Near Indian Trail, North Carolina 28079
Jonathan J.
Job Details:
03/24/2025
I replaced harness tested operations no further issues found everything working fine.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
03/22/2025
"Complaint unit would not drain range drain pump. Water was in dishwasher drain running unit not draining. Remove drain line from garbage disposal unit with drain into my bucket. Remove plug unit now draining is designed. Customer said he had a plumber come out and the plumber didnt see the plug evidently, he said its wired before . The plumber must have installed a new disposal and not informed them and not removed plug. Verified proper operation."
We serviced a
KITCHENAID WALL OVEN
Model KOEC530PSS00
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
03/22/2025
"Customer complained unit always off 10-15? informed her she cant use traditional thermometer to accurately get temps from these ovens. Found f1e1 error. Replaced Copernicus acu. Ran diagnostics and bake relay, bake element working. Ran bake 350?. Any temp was 350? . Calibrated unit and showed customer how to calibrate. Verified proper operation . Left bake element w customer."
We serviced a
WHIRLPOOL WALL OVEN DBL
Model WOC54EC0HS20
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
03/22/2025
"Installed parts tried to hook up customers Wi-Fi again could not find customers Wi-Fi, but could see neighbors Wi-Fi informed customer to call Wi-Fi hotline number for any further issues verified proper operation of unit otherwise."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4816FW3
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
03/22/2025
"Installed control board ordered. Ran quickest, unit filled and started washing. Canceled and drained unit. Verified proper operation."
We serviced a
MAYTAG DRYER
Model MEDC300BW0
Near Gastonia, North Carolina 28052
Ryan S.
Job Details:
03/22/2025
Found thermal fuse blown again. Installed new thermal fuse. Ran unit and heater cycled on and off properly. Ran vent test kit and found it failed this time. Didnt see and visible obstructions. Informed customer to get exhaust line cleaned out . Unit will blow fuse again if not due to air flow issue. ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS321SDHZ11
Near Gastonia, North Carolina 28052
Ryan S.
Job Details:
03/22/2025
"Customer complained unit not cooling, found freezer frozen over, checked heater and heater ohm out ok. Cant run service tests. Thermistor was in range also. Informed customer I will call techline n return call to document issue. Techline closed on Saturday, Informed customer office will call when parts come in. ; ordrng 1 W11566851 (Control) and 1 W11518204 (Ui)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4955HW3
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
03/22/2025
"Customer complained of noises. Found cam bolt lose. Found gearcase shaft slipping causing cam to loosen itself. Ordering gearcase, cam and wash plate. Also 2xtimeframe. Informed customer office will call when parts come in. ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam) and 1 W11397111 (Wash plate) and 1 2xtimeframe (2xtimeframe)"
We serviced a
WHIRLPOOL WASHER
Model WTW6340WW0
Near Charlotte, North Carolina 28269
Johnny
Job Details:
03/22/2025
"Unit constantly stating OL overload error, ran diagnostic cycle, basket will not disengage and is seized to gearcase, will need new basket, basket is no longer available. Part number W10118182."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS321SDHB08
Near Charlotte, North Carolina 28269
Johnny
Job Details:
03/22/2025
"Icemaker would not cycle. Replaced icemaker. Cycled icemaker, unit working as designed ; used 1 W11700250 (ICEMAKER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Charlotte, North Carolina 28269
Johnny
Job Details:
03/22/2025
"Installed new part. All lights working, I had customer put fresh fruit in crisper drawer after previous visit. On return visit fruit was not frozen. Unit working s designed."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW06
Near Charlotte, North Carolina 28269
Johnny
Job Details:
03/22/2025
Door not sealing due to cx not keeping unit cleaned. ; ordrng 1 W11501317 (Door gasket)
We serviced a
MAYTAG WASHER TOP LOAD
Model MVW7232HW0
Near Charlotte, North Carolina 28262
Johnny
Job Details:
03/22/2025
"Unit displaying multiple different error codes indicating catastrophic failure within unit, will need all accompanying parts for successful repair.; ordrng 1 W11178227 (Spin basket) and 1 W11551646 (Tub nut) and 1 W10902814 (Washplate) and 1 W11568984 (Wire harness) and 1 W11449841 (Gearcase) and 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10915701 (Rotor)"
We serviced a
WHIRLPOOL REFRIGERATOR BO
Model WRF757SDHZ04
Near Charlotte, North Carolina 28213
Johnny
Job Details:
03/22/2025
"Icemaker error code e5 bad icemaker thermistor. Replace icemaker, ran ice maker harvest and fill test, unit working as designed.; used 1 W11658802 (ICE MAKER) from stock"
We serviced a
MAYTAG WASHER TL
Model MVWB855DW1
Near Longmeadow, Massachusetts 01106
Gary V.
Job Details:
03/21/2025
"Inspected and found drain pump worn out and rotor bolt missing, will submit estimate and call; rqstng P&A on 1 W10876600 (Drain pump) and 1 W10752189 (Rotor bolt)"
We serviced a
MAYTAG WASHER TL
Model MVW7232HC2
Near Watertown, Connecticut 06795
Andre
Job Details:
03/21/2025
Ck unit upon arrival and remove all old parts and install all previously order parts and ran DLMS calibration and also ran diagnostic cycle all checks good also ran quick wash cycle and unit now operating to manufacturers specs
We serviced a
MAYTAG WASHER TL
Model MVWC565FW2
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
03/21/2025
"Tested unit and ran diagnostics found error F7e5 shifter fault ran a self test and unit would not cycle between wash and spin. Found shifter faulty replaced and recalibrated unit machine now working to specs ; used 1 W10913953 (Actuator), and 1 W11239857 (BELT) from stock"
We serviced a
SAMSUNG REFRIGERATOR FDB
Model RF31XMESBSR/AA
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
03/21/2025
"Checked over ice maker and found not making any ice and not cycling, checked ice maker mold and found frozen up causing no fan and no ice. Melted ice and removed ice maker sealed around cabinet to stop warm air from getting in cycled ice maker and unit is now working to specs"
We serviced a
WHIRLPOOL WASHER FL
Model WFW72HEDW0
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
03/21/2025
"Tested unit and found washer leaking water from front of door found door bellow blocked causing water to not drain and over flow, ran a diagnostics cycle finding error F8e3 over flow conditions. Wile checking unit found console would come on by it self due to stuck key, unit is going to need new console,bellow and dispenser, parts tentative p/a ; ordrng 1 W11106747 (Bellow) and 1 W10575334 (Dispenser) and 1 WPW10750475 (Cntl panel)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEW7
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
03/21/2025
"Checked over unit and found water filter had snapped off leaking water all in fridge section, remove broken part of filter and added bypass customer had water is now stopped and all functions are working to specs"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5100HW0
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
03/21/2025
"Tested unit and ran diagnostics checked for errors and found F0e9 off balance pause F0e5 off balance load, ran unit and found unit would get stuck when shifting from wash to spin then shut done never spinning out clothes. Tested actuator and found cam stuck due to melted, replaced cam and belt recalibrated unit and all operations are now working to specs ; used 1 W11239857 (BELT), and 1 W10721967 (CAM KIT) from stock"
We serviced a
WHIRLPOOL TRASH COMPACTOR
Model TU950QPXS3
Near Middletown, Connecticut 06457
Jimmy R.
Job Details:
03/21/2025
"Checked over unit and advised customer this unit does not have the compact and stay function this unit will compact then raise back up. Customer is not happy with unit and wanted one with a solid pack switch to hold done trash, advised customer they will have to call manufacturer for further information or getting a new product"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Bristol, Connecticut 06010
Andre
Job Details:
03/21/2025
Ck unit upon arrival n arrival and found outlet washer is plug in to is not operating ch Ck second outlet and outlet has power plug unit in and unit is. Now operating to manufacturers specs customer added soap and clothes to unit and unit is now operating to manufacturers specs
We serviced a
WHIRLPOOL WASHER FL
Model WFW5090GW
Near Woonsocket, Rhode Island 02895
Lee
Job Details:
03/21/2025
"Customer states unit leakingConfirmed issue found leak coming from dispenser. Comes in multiple pieces need to order them all.Unit is stacked, will need second man on return visit.; rqstng P&A on 1 W11661891 (Disp, top) and 1 W10580618 (housing) and 1 W10580677 (siphon) and 1 W10868280 (dispenser) and 1 W10868281 (dispenser)"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Grafton, Massachusetts 01536
Lee
Job Details:
03/21/2025
"Customer states unit still makes a tapping metal on metal soundConfirmed issues, duplicated noise, disassembled unit. Found the metal shield near blower housing was tapping against blower housing, used a small piece of some gasket material I had on truck to cushion, tested okay, had customer listen to unit prior to leaving to verify noise level is now okay."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Shrewsbury, Massachusetts 01545
Lee
Job Details:
03/21/2025
"Customer states doors are not leveled, handles loose. Confirmed issue, corrected doors and tightened up all handles."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Worcester, Massachusetts 01603
Lee
Job Details:
03/21/2025
"Customer states unit still does not work correctly, continues to get 9-1 error message Confirmed issue and found multiple issues, found drain hose routed incorrectly causing it to kink, see quickpics, rerouted through back of machine, also noticed customers unit was still using the older heater with the brass style bushing, replaced that off truck, ran diagnostics cycle, cleared all error messages, unit is now working properly.; used 1 W11537778 (HEATER W/NUTS) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4955HW3
Near Bristol, Connecticut 06010
Andre
Job Details:
03/21/2025
sCode: S153EBCk unit upon arrival and found unit unplug and plug unit back in and found drain pump running continuously try and calibrate unit and found because of drain pump continuously running system will not allow you to properly run test on unit. Also inform customer once control is install and we are now able to properly run test any other failure parts she will be responsible for payment for any other parts ; ordrng 1 W11608056 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Sutton, Massachusetts 01590
Lee
Job Details:
03/21/2025
"Installed parts, found fill line frozen in freezer , used steam gun to thaw out and tested fill tube element, found it reading as 8-9 mega ohms, need to replace element.; ordrng 1 W11598790 (Fill line with heater)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4955HW3
Near Oxford, Massachusetts 01540
Lee
Job Details:
03/21/2025
"Customer states unit continues to drainConfirmed complaint,unit is apart of Top Load Washer and Stacked LaundryF3E1 Pressure Sensor Error or Drain Pump Running Continuously , entered diagnostics confirmed error messages 3-1, followed suggested steps but found issue continues, will order and replace control ; ordrng 1 W11608056 (Control)"
We serviced a
FRIGIDAIRE RANGE
Model LFEH3054UFD
Near Dudley, Massachusetts 01571
Lee
Job Details:
03/21/2025
"Customer states element does not functionConfirmed issue,Installed element, found switch is needed, incorrect switch ordered, ordering correct; rqstng P&A on 1 5304522918 (Inf switch)"
We serviced a
MAYTAG WASHER TL
Model MVWC565FW2
Near Marshville, North Carolina 28103
Jonathan J.
Job Details:
03/21/2025
"Replaced all previously ordered parts, tested operations no further issues found with washing machine no leakage occurring either. performed a control board calibration process before departure as well."
We serviced a
WHIRLPOOL REFRIGERATOR BO
Model WRF767SDHZ02
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
03/21/2025
"Complaint refrigerator making a loud grinding noise that last for hours and hours not cooling as well. Also, no lights has not made ice in over a week in either zone. I found freezer Eva frozen over Lights in freezer had failed as well. I checked all the other operations and everything else appears to be working fine customer to unplug refrigerator and lets sit for the next 48 hours.. Customer also notified that unit will probably leak water and is aware of potential issue stated they will have towels on ready for when it does. No further issues found. Will need to replace freezer fan motor and blade and freezer LED light. ; ordrng 1 W11483116 (Led) and 1 W11224591 (Fan w harness) and 1 WP67006337 (Fan blade)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4855HW3
Near Indian Trail, North Carolina 28079
Jonathan J.
Job Details:
03/21/2025
"Complaint drain pump comes on randomly day or night have to unplug Technical Service Pointer #: W11766193 Rev B Action Required: mandatoryRelease Date: March , 2025 f3e1 f1e1 in fault history. ordering main control per service pointer office to call the customer when parts come in. parts are on backorder.; ordrng 1 W11607637 (Control)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Stallings, North Carolina 28104
Jonathan J.
Job Details:
03/21/2025
"Complaints washing machine goes from sense to done almost instantly and never starts a cycle. I found wiring harness is broken. Going to drain pump at Y connector. Order in wiring, harness lid latch and keeping control on as a just in case pressure sensor issue has occurred. Unit full of water still upon arrival ; ordrng 1 W11643701 (HARNESS LOWER) and 1 W11513248 (DOOR LOCK)"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Matthews, North Carolina 28104
Jonathan J.
Job Details:
03/21/2025
Complaint unit making loud noise not drying properly. I found blur wheel has completely detached from motor shaft due to clip breaking on motor mount causing issues to occur. Will need blower wheel blower housing and everything attached to motor to fix no additional issues found with dryer at this time; ordrng 1 W11596046 (Seal) and 1 WP697772 (Blower wheel) and 1 WPW10121316 (Clamp) and 1 W11481730 (Bracket) and 1 279787 (Motor) and 1 W10888146 (Housing) and 3 WP90767 (Screw)s
We serviced a
WHIRLPOOL WASHER
Model MHWE251YG00
Near East Longmeadow, Massachusetts 01028
Gary V.
Job Details:
03/21/2025
"Inspected and found rear bearing and shell worn out, parts show no longer available."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Warren, Rhode Island 02885
Aimee
Job Details:
03/21/2025
Cust has contract called office needs contract sent spoke to Jenny.Cust needs to have contract sent over . Left with a magnetCust needs control board Technical Service P ointer #: W 11766193Could we send board for call
We serviced a
WHIRLPOOL WASHER FL
Model WFW75HEFW
Near East Providence, Rhode Island 02916
Aimee
Job Details:
03/21/2025
Model and serial wiped off. Could find another on washer . Called office needs contract sent something with model and serialCustomer asked about cost wasnt interested and wasnt happy
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB05
Near Providence, Rhode Island 02908
Aimee
Job Details:
03/21/2025
Found the frame to the deli drawer broken left side .So the draw falls out took photo ; rqstng P&A on 1 W10861519 (Holder deli draw) and 2 W11175807 (Axles)s and 2 W11164152 (Wheels)s
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS571CIHZ05
Near Lancaster, South Carolina 29720
Brandon
Job Details:
03/21/2025
Complaint unit is making noise. Tested unit on arrival and found that customer is hearing ice maker harvest and it is a normal noise. No repairs needed.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Providence, Rhode Island 02904
Aimee
Job Details:
03/21/2025
Cust son is autistic and has been put silver ware and multi thing down the flew in the flute box. Took photoCalled an spoke to Randy This isnt covered buy warranty Cust would be charged to remove flew box 249.00 Cust doesnt want to pay .Left wife with bus card Also advised not to use until removed.
We serviced a
MAYTAG WASHER TL
Model MVW5035MW1
Near Charlotte, North Carolina 28210
Caleb
Job Details:
03/21/2025
"SR# 7741147264, unit will run through an automatic test cycle fine with no errors. Techline stated that there was a software revision on newer controls that affect the way the led engages. Documented that unit is in line with his lights, may cause interference in control when unit is washing. When wash motor engages lights will dim."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS321SDHV08
Near Charlotte, North Carolina 28213
Caleb
Job Details:
03/21/2025
Possible overcharge. Ordering 1 filter and icemaker per Randy. Need sealed system tech. R600; ordrng 1 W11109499 (Filter) and 1 W11700250 (Icemaker)
We serviced a
JENNAIR REFRIGERATOR FDB
Model JS42NXFXDE01
Near Charlotte, North Carolina 28203
Caleb
Job Details:
03/21/2025
"Not sure. Part missing, wasnt on my parts list. And not in my bin. Spoke with Clint, he is the original tech. ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS321SDHV08
Near Charlotte, North Carolina 28213
Caleb
Job Details:
03/21/2025
Possible overcharge. Ordering 1 filter and icemaker per Randy. Need sealed system tech. R600; ordrng 1 W11109499 (Filter) and 1 W11700250 (Icemaker)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Charlotte, North Carolina 28227
Caleb
Job Details:
03/21/2025
"Replaced motor. Lower harness and control. Found on lower harness to cap that wire was severed causing cap to not function. Ran factory diagnostic cycle via control, unit tests fine"
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPA01
Near Charlotte, North Carolina 28211
Caleb
Job Details:
03/21/2025
"No operation, power at the outlet but no power to unit, power cord looks defective. Unit needs control. Power cord harness and transformer.; ordrng 1 W11034363 (Control) and 1 WPW10485951 (Transformer) and 1 W11123917 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM02
Near Plymouth, Connecticut 06786
Andre
Job Details:
03/21/2025
"Ck unit upon arrival and install parts and cycle ice maker and unit called for water check,Check for leaks found no leaks unit now operating to manufacturers specs"
We serviced a
KITCHENAID GAS RANGE
Model KDSS907SSS05
Near East Longmeadow, Massachusetts 01028
Gary V.
Job Details:
03/21/2025
"Installed new switch membrane, and cycled tested fine."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Springfield, Massachusetts 01128
Gary V.
Job Details:
03/21/2025
"Inspected and found pressure system fault, checked air hose and dome and checked good, will order part and return.; ordrng 1 W11603810 (Main acu)"
We serviced a
KITCHENAID DISHWASHER
Model KDTF924PPS
Near Charlotte, North Carolina 28278
Clinton
Job Details:
03/21/2025
Open console to install it was damaged on opening. Reordered parts ; schdld next appmnt for 3/31 MON AM
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC300ESS01
Near Charlotte, North Carolina 28278
Clinton
Job Details:
03/21/2025
Found unit had no charged in system on arrival unit has a Freon leak I charged nitrogen to 250 psi in search of leak checked all joints with bubble leak test no issues there I believe the leak is located in evap. Pulled vaccume recharge unit to proper amount of 134a customer fridge is not functioning at this time and should maintain while I place order for evap. Office will need to call once parts arrive ; ordrng 1 W11256565 (Evap)
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Charlotte, North Carolina 28278
Clinton
Job Details:
03/21/2025
"Unit seems to have multiple issues unit has pressure system fault additional to it wont switch agitation to spin I tested multiple times replaced cam and actuator unit still wont switch order control and harness. The unit does drain the water no issues the main issue seem to be in the control, ; ordrng 1 W11513246 (Control) and 1 W11643701 (Harness), used 1 W10721967 (CAM KIT), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ1
Near Charlotte, North Carolina 28278
Clinton
Job Details:
03/21/2025
Replaced bake element from truck stock previous element burnt up. After repair unit u it heating properly. ; used 1 W10779716 (ELEMENT) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD702MPS
Near Charlotte, North Carolina 28205
Caleb
Job Details:
03/21/2025
"Replaced auger, unit tests fine"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Charlotte, North Carolina 28217
Clinton
Job Details:
03/21/2025
f1e1 control or motor fault. I have this error code its a failed motor or control it will fix either way order both control and motor spoke with Lisa she said the office will call set up once parts arrive; ordrng 1 W11565024 (Control) and 1 W11234001 (Motor) and 1 W11327190 (Blower)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Denver, North Carolina 28037
Ryan S.
Job Details:
03/21/2025
"Found heater not working in service mode. Installed heater, verified proper operation after install and running service mode."
We serviced a
WHIRLPOOL OVEN
Model WFG515S0MS1
Near Denver, North Carolina 28037
Ryan S.
Job Details:
03/21/2025
Returned to install control board and spark module.ran unit bake 350? unit preheated. Verified proper operation.
We serviced a
KITCHENAID COOKTOP
Model KCGS950ESS05
Near Clover, South Carolina 29710
Mitch H.
Job Details:
03/21/2025
"Installed spring, tested. Burner still not igniting properly. Ordering orifice holder and burner assembly. Checked part availability and scheduled return for 3/28 AM ; ordrng 1 W11173537 (Orifice holder) and 1 W10836474 (Burner)"
We serviced a
MAYTAG DRYER
Model MED7020RF0
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
03/21/2025
"Disassembled dryer. Removed and replaced valve, control and console. Ensured correct information was transferred in control. Reassembled n tested, dryer operating properly."
We serviced a
KITCHENAID M/W OTR
Model KOCE500ESS11
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
03/21/2025
"Tested and confirmed F1E5 inverter error. Pulled oven partially from wall. Inspected wave guide chamber, no damage. Needs magnetron and inverter. Quoted customer for repair. Customer approved. Checked part availability and scheduled return for 3/27 PM. Collected full amount on cc.; ordrng 1 W11346197 (Magnetron) and 1 W11325604 (Inverter)"
We serviced a
MAYTAG LAUNDRY CENTER
Model MVWB855DC4
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
03/21/2025
"Disassembled and removed wash plate, spanner nut, rotor, stator and other parts. Removed all gear case bolts. Attempted to get gear out. Would not move, seized to wash basket. Attempted several different ways to get gear case out, would not move. Will have to replace outer tub, wash basket and related parts. Advised customer that basket and tub will ship directly to him and he will need to inspect and call to schedule return. Left parts with customer.; ordrng 1 W10811960 (Basket) and 1 W10512164 (Outer tub) and 1 WP8533928 (Screw) and 1 W10743982 (Screw)"
We serviced a
KITCHENAID REFRIGERATOR BO
Model KRFF577KPS02
Near Huntersville, North Carolina 28078
Johnny
Job Details:
03/21/2025
Noise occurring from condenser coils vibrating against bottom off unit. Attempted to separate space between coils and bottom with sleeve and cardboard. No functional failures occurring. Unit working as designed.