Service History 224

We serviced a

KITCHENAID RANGE GAS

Model KFGC506JSS01

Near Fort Mill, South Carolina 29715

Brandon

Job Details: 03/25/2025

Complaint units latch is broken. On arrival I replaced latch and tested unit. Unit tested fine. No other issues found.

We serviced a

WHIRLPOOL WAHER TL

Model WTW8500DC5

Near Fort Mill, South Carolina 29715

Brandon

Job Details: 03/25/2025

Complaint unit is not cycling properly. Unit has a lot wrong with it. Tested unit on arrival and found that it could not get up to full speed in spin. Agitated properly. Also found f0 e3 error code on unit.

We serviced a

MAYTAG WASHER TL

Model MVW5035MW1

Near Fort Mill, South Carolina 29715

Brandon

Job Details: 03/25/2025

Bottom cover and clutch are rubbing together causing loud noise. Cover is bent upward. Ordering cover and clutch for repair.; ordrng 1 W10721967 (Clutch) and 1 WPW10550173 (Shield)

We serviced a

WHIRLPOOL WASHER TL

Model WTW6120HW1

Near Rock Hill, South Carolina 29730

Brandon

Job Details: 03/25/2025

On arrival I tested drain pump and it would not come on. I replaced pump using part sent with me. After installing I tested unit and it tested properly. No other issues found.

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW1

Near Charlotte, North Carolina 28212

Caleb

Job Details: 03/25/2025

"Lower harness to drain pump ripped. Replaced owner harness with stock. Confirmed operation, unit tests fine. ; used 1 W11643701 (HARNESS LOWER) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Charlotte, North Carolina 28215

Caleb

Job Details: 03/25/2025

"Found blockage near blower fan, previous tenant neglected cleaning lent screen. Cleared blockage, unit tests fine."

We serviced a

KITCHENAID RANGE

Model KFDC558JIB01

Near Mint Hill, North Carolina 28227

Caleb

Job Details: 03/25/2025

"Was able to successfully enter diagnostics and found 3 errors. F3E1 Left oven sensor open or shorted, F6E1 main oven over temp limit, and stuck key error F2E1. Confirmed right sensor was at 850 ohms at room temp. Defective oven sensor, Found evidence of mouse droppings on both controls. Informed the customer of the infestation and and errors. Collected service call. Unable to service due to possible infestation"

We serviced a

MAYTAG M/W OTR

Model MMV4205DS4

Near Charlotte, North Carolina 28278

Clinton

Job Details: 03/25/2025

Installed new display new control new switchs and new interlocks tested unit several times unit working properly after repair cleaned around the door and control had excessive grease customer has installed external vent to out side should prevent any grease build up in the future

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF577KPS02

Near Charlotte, North Carolina 28270

Caleb

Job Details: 03/25/2025

Assisted tech as needed.

We serviced a

KITCHENAID RANGE

Model KSGG700ESS7

Near Charlotte, North Carolina 28278

Clinton

Job Details: 03/25/2025

Replaced door. With pre Id part ordered no damage on door floor was damaged prior to repair noted in photos. Some place is still in home builder will need to clean the rest of it I got 95 percent of it

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS02

Near Charlotte, North Carolina 28214

Clinton

Job Details: 03/25/2025

Replaced panel and control for f6e4 error code is now gone lower oven is not heating order thermostat Randy said no charge for part on this. Set call up for earliest convenience for customer ; ordrng 1 WP4449751 (Thermostat)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near North Providence, Rhode Island 02904

Lee

Job Details: 03/25/2025

"Customer states unit runs for couple minutes then stopsConfirmed complaint, found error codes for wash motor failure and long drain, also noticed heater element still had older gold bushings, replaced with updated heater; used 1 W11416362 (MOTOR/SUMP), and 1 W11537778 (HEATER W/NUTS) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT112CZJZ01

Near Providence, Rhode Island 02909

Lee

Job Details: 03/25/2025

"Removed ice, installed heat probe, tested okay."

We serviced a

WHIRLPOOL WASHER FRONT LO

Model WFW6720RR0

Near Narragansett, Rhode Island 02882

Lee

Job Details: 03/25/2025

"Installed tub, customer had unit uninstalled and on a dolly, unable to properly test, customer will have unit installed and contact if any issues."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Cranston, Rhode Island 02920

Lee

Job Details: 03/25/2025

"Removed control and found roaches on underside around dial, reinstalled old control, explained to customer we can not work on in this unit and showed them the picture of the roaches. Returning control to office."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMW4

Near Charlotte, North Carolina 28278

Clinton

Job Details: 03/25/2025

Unit had a failed pump motor replaced pump motor from truck stock. Unit is now operating as designed washing properly

We serviced a

MAYTAG WASHER FRONT LOA

Model MHW6630HC3

Near Charlotte, North Carolina 28278

Clinton

Job Details: 03/25/2025

Replaced dishwasher and drawer tested unit no leaks

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF577KPS02

Near Charlotte, North Carolina 28270

Clinton

Job Details: 03/25/2025

"Installled new compressor. Using my lock ring kit. Then pulled vaccum for 20 minutes confirmed no leaks compressor isnt making any unusual sounds and is pumping correctly ; used 1 W11504431 (COUPLER 7/5 NR MS 00), and 1 W11504421 (COUPLER 8/5 NR MS 00) from stock"

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS10

Near Charlotte, North Carolina 28214

Clinton

Job Details: 03/25/2025

Confirmed unit has a failed capacitor. Mag tube is working and will heat slight after 5 mins order capacitor ; ordrng 1 WPW10574736 (Capacitor)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX986SIHZ00

Near Blacksburg, South Carolina 29702

Mitch H.

Job Details: 03/25/2025

"Removed back, using UV light checked all tubing and joints, no sign of any leaks. Checked evaporator coils, no leaks found. Checked pressures, found high side at 100psi and low side in vacuum at -5. Called tech line spoke Liam SR 7741208284. Reviewed findings and all previous repairs. No further service or repairs recommended. Said to refer customer to Whirlpool customer service. Gave customer SR# and relayed tech line recommendation"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ1

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 03/25/2025

Removed and replaced sump assembly. Tested dishwasher and checked for leaks. All functions operating properly and no leaks.

We serviced a

KITCHENAID MW/WALL OVEN COM

Model KMBP100ESS03

Near Charlotte, North Carolina 28226

Caleb

Job Details: 03/25/2025

Unit will heat when pushing firmly on the center of the handle. Micro switches will engage but when closing door it will not engage switches every time. Advised to customer that if they push firmly on the center of the handle then it will function. I did find that the inner panel is a little loose at the top near where the switches make contact. Need rivet gun for return. ; ordrng 1 W11684570 (Inner panel) and 1 WPW10128850 (Arm kit) and 1 1234567890 (Rivet gun)

We serviced a

WHIRLPOOL WASHER

Model WTW7120HC0

Near York, South Carolina 29745

Mitch H.

Job Details: 03/25/2025

"Disassembled assembled washer. Removed and replaced gear case, clutch and wash plate. Reassembled, ran DLMS calibration and diagnostic test cycle. All components and functions operating properly."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRMF3636RZ00

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 03/25/2025

I installed all previously ordered parts. I heated freezer door gasket and reformed it to cabinetry. I verified smooth operation of opening and closing of door no further issues found.

We serviced a

MAYTAG WASHER TOP LOAD

Model MVW6230HW1

Near Clover, South Carolina 29710

Mitch H.

Job Details: 03/25/2025

"Removed and replaced control and HMI. Ran DLMS calibration, completed correctly. Ran full diagnostics test cycle, all components and functions tested properly."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM0

Near Lake Wylie, South Carolina 29710

Mitch H.

Job Details: 03/25/2025

"Disassembled dishwasher. Removed and replaced control, console, valve and harness. Reassembled, turned water and power back on. Tested, all controls and functions now working but pump/motor will not start and inlet hose leaking. Ordering sump assembly and hose.; ordrng 1 WPW10482480 (Sump assembly) and 1 W10878507 (Inlet hose) and 1 WPW10705575 (Sensor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Indian Trail, North Carolina 28079

Jonathan J.

Job Details: 03/25/2025

Replace the compressor replaced all the components verified that the evaporator has full frost pattern on it. Everything is working properly. I went through and verified refrigerator is cooling at proper temps now. Temps are -3 coming of evaporator fan ambient temp and 31 into fresh food zone. ; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Meriden, Connecticut 06451

Jimmy R.

Job Details: 03/25/2025

"Tested unit and found washer would not advance in a few different cycles, ran diagnostics and found errors F8e1 long fill, f0e9 off balance pause, ran a self test and found unit not letting in hot water in. Checked water inlet and found water on and going to valve removed console and hot water valve molex disconnected causing no water to enter when on a hot setting, reattached and unit Is not advancing in cycles and working to specs"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBS

Near Rock Hill, South Carolina 29730

Brandon

Job Details: 03/25/2025

Complaint door is not closing correctly since pump installation. Found on arrival that cabinet is falling apart causing improper installation on unit which is causing unit to sit unlevel and door not to close correctly. No repairs needed.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW06

Near Dudley, Massachusetts 01571

Chris B.

Job Details: 03/25/2025

"Replaced all parts unit hold vacuum and charges to 47g. Mentioned to the customer to keep an eye on the cooling for the next few days. Left a bottle of water in the freezer to freeze.; dspstn on spec-tagged invntry: 1 W11504448 COUPLER 5/1.8 , used 2 W11504445 (COUPLER 5/4), and 1 W11504433 (COUPLER 6/4) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRF757SDHZ05

Near Charlotte, North Carolina 28269

Johnny

Job Details: 03/25/2025

Right side door does a bump when open. Removed door and discovered bumper to be misaligned. Repositioned bumper and reinstalled door. Bump is no longer occurring.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ00

Near Charlotte, North Carolina 28269

Johnny

Job Details: 03/25/2025

"Installed new part, after repair cx stated unit will not roll easily. Observed a damaged roller wheel. ; ordrng 1 WPW10515763 (Roller wheel)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS321SDHV10

Near East Longmeadow, Massachusetts 01028

Gary V.

Job Details: 03/25/2025

"Installed parts listed and cycled, tested fine."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Charlotte, North Carolina 28216

Johnny

Job Details: 03/25/2025

"Installed new part, unit working as designed. Cx stated they fixed whatever door issue they think they had. They said they just didnt want to do it thats why they were upset."

We serviced a

WHIRLPOOL WAHER TL

Model WTW8127LW0

Near East Longmeadow, Massachusetts 01028

Gary V.

Job Details: 03/25/2025

"Inspected and found tub cover splashing over edge when filling, unit needs new tub cover per sp W11651001. Will submit and call for return date.; ordrng 1 W11590590 (Tub ring)"

We serviced a

WHIRLPOOL WASHER TL

Model MVW7232HW0

Near East Windsor, Connecticut 06016

Gary V.

Job Details: 03/25/2025

"Inspected and found Gearcase loud and leaking thru seal, quoted for repair and he will call."

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Blacksburg, South Carolina 29702

Mitch H.

Job Details: 03/25/2025

"Checked and tested. Found drain pump constantly running. Would not shut off. Control would not enter diagnostics or run and tests. Would not start any cycle. Lid lock bezel also missing. Ordering control, drain pump and bezel. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11626074 (Control) and 1 W11643703 (Bezel) and 1 W11399437 (Drain pump)"

We serviced a

MAYTAG WASHER TL

Model MVW7230HW1

Near Indian Trail, North Carolina 28079

Jonathan J.

Job Details: 03/25/2025

Complaint unit is not dispensing fabric softener. I found customer had hot water valve. Turned off to unit. Also had fabric softener disabled on user interface for set cycle. Fabric softener requires hot water valve to be turned on for proper operation and usage no further issues no error codes in fault history.Washing machine is working properly. Performed a DLMS calibration cycle before departure.

We serviced a

AMANA WASHER TL

Model NTW4519JW2

Near Charlotte, North Carolina 28216

Johnny

Job Details: 03/25/2025

Special Project S153EBDrain pump constantly Needs new control board.Documented with whirlpool.; ordrng 1 W11607637 (Control board)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF767SDHZ04

Near Torrington, Connecticut 06790

Andre

Job Details: 03/25/2025

Ck unit upon arrival n arrival and found noise coming from damper control inform customer office will call her once parts arrive ; ordrng 1 WPW10479155 (Damper)

We serviced a

WHIRLPOOL DRYER

Model WED5050LW1

Near Burlington, Connecticut 06013

Andre

Job Details: 03/25/2025

Ck unit upon arrival and ran unit and found water leaking from bottom center of door while using stream refresh. Per owners manual steam cycles are optimized for larger loads.using steam refresh option with smaller load can lead to excess condensation and leaks

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS588FIHZ06

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 03/25/2025

"Customer complaining unit not cooling. Confirm complaint found unit running (fans running, and compressor was running. )No frost pattern at all. Needs new compressor, filter drier access valve avd all associated lokring parts. Also putting in for 2xtimeframe. Customer was upset and said they will call builder to get new refrigerator. Informed customer ill order parts and office will call to schedule return call, if its replaced we will get Information on where its taken by builder. ; ordrng 1 W11736670 (Compressor) and 1 W11504415 (Compressor lokring 1) and 1 W11504431 (Compressor lokring 2) and 1 W11506619 (Compressor lokring 3) and 1 W11109499 (Filter drier) and 1 W11504433 (Drier lokring 1) and 1 W11504447 (Drier lokring 2) and 1 W11506635 (Access valve) and 1 2xtimeframe (2x timeframe)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Paxton, Massachusetts 01612

Chris B.

Job Details: 03/25/2025

Complaint that the door and one of the shelves have a slight damage that is not covered due to being cosmetic. That door gasket needs replacing. Will order through FN office for a return visit. No issues found with the noises. ; ordrng 1 W10917313 (Gasket Grey)

We serviced a

WHIRLPOOL WASHER TL

Model WTW5015LW0

Near Paxton, Massachusetts 01612

Chris B.

Job Details: 03/25/2025

Complaint that the washer is not draining. Found bad wire harness. Quoted for parts and labor. Replaced harness and unit working normal.; used 1 W11643701 (HARNESS LOWER) from stock

We serviced a

MAYTAG WASHER TL

Model MVW4505MW2

Near Brookfield, Massachusetts 01506

Chris B.

Job Details: 03/25/2025

Complaint that the washer is not starting any cycle. Found bad lid lock. Replaced part with TS# W11670519. Ran diagnostic cycle and unit working normal.; used 1 W11670519 (LATCH) from stock

We serviced a

LG REFRIGERATOR FDB

Model LRSXS2706V/01

Near Westhampton, Massachusetts 01027

Chris B.

Job Details: 03/25/2025

Control Board was replaced due to burnt out original one. After replacing part the refrigerator is working normally. No issues with the wire connectors. Unit powered up fine and kicked into cooling.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 03/25/2025

Replaced control board . Ran service diagnostics. Ran quick wash. Unit filled and started washing.

We serviced a

WHIRLPOOL WASHER TL

Model WTW5000DW3

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 03/25/2025

"Found belt screeching. And stretched. Replaced belt from ts. Ran service diagnostics all functions working as designed. Ran drain spin with three wet towels, evenly distributed unit engaged, high speed, spin and drain pump working verified proper operation.; used 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Charlotte, North Carolina 28216

Johnny

Job Details: 03/25/2025

"Timer keeps ticking and doesnt stop when when off,; ordrng 1 WPW10185982 (Timer)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near North Providence, Rhode Island 02904

Lee

Job Details: 03/25/2025

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Suffield, Connecticut 06093

Gary V.

Job Details: 03/25/2025

"Inspected and found broken heater coil, replaced with new heater and cycled, tested fine.; used 1 WP3387747 (ELEMENT) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTF324PPA00

Near Agawam, Massachusetts 01030

Jorden

Job Details: 03/25/2025

"Arrived and found error code F1E5 (ACU failure) stored in system, cleared code. Also automatic door opener is defective and stuck open, cannot close the door to run any cycles. Ordering ACU & door opener. ; ordrng 1 W11693591 (Door opener) and 1 W11696407 (ACU)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204ESS1

Near Suffield, Connecticut 06078

Gary V.

Job Details: 03/25/2025

"Inspected and found multiple problems, broken wire harness connection at wash pump, broken wash pump and broken dispenser, quoted and she will call if wants to proceed."

We serviced a

MAYTAG DRYER

Model MED5030MW0

Near Indian Trail, North Carolina 28079

Jonathan J.

Job Details: 03/25/2025

"Complaint dryer making an intermittent rattling bang mainly banging. I took machine apart found noise was loudest around heating element area adjusted heating element as it was extremely loose, causing vibrational noise occur after adjusting with unit running got noise to go away, almost completely. No further issues found with dryer at this time could not duplicate customers banging noise."

We serviced a

WHIRLPOOL WASHER TL

Model WTW5105HW1

Near Indian Trail, North Carolina 28079

Jonathan J.

Job Details: 03/25/2025

"Complaint unit making dolphin noises and grinding noises, loud enough to scare the dogs and critters. I found noise was caused by. belt guard rubbing against drain in the floor as drain is higher than the floor, causing belt guard to rub against cam pulley leading to noise issues. I raised washing machine legs to maximum height and leveled, washing machine in the hopes that it will not rub against drain in the floor. I verified there are no further issues by performing a quick wash cycle. Also, I performed a DLMS calibration cycle. no loose parts no broken parts either at this time."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Indian Trail, North Carolina 28079

Jonathan J.

Job Details: 03/24/2025

Replaced gear case tested operations performed a DLMS calibration cycle inspected for leakage started a quick wash cycle as well before departure no leakage occurring everything sounds normal and is operating normally

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW06

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 03/24/2025

"Customer complained unit not running, unit has power. Can hear compressor running but kicking out.tried new overload relay, worked for a minute but kicked out again. Needs new compressor. Unit has not leaked out refrigerant. Ordering new compressor, and access valve. Putting in for 2xtimeframe. Informed customer office will call when parts come in. ; ordrng 1 W11547313 (Compressor) and 1 W11506635 (Access valve) and 1 2xtimeframe (2x timeframe), used 1 8201786 (OVERLOAD/RELAY KIT) from stock, states that autho needed"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5105HW0

Near Walpole, Massachusetts 02081

Aimee

Job Details: 03/24/2025

"Installed mtr, belt and cap and ran diagnostics. CompleteTechnical Service Pointer #: W11564098 on clean cycle software updateExplained there is a software update for clean wash cycle.Needs to download load app and install update ; dspstn on spec-tagged invntry: 1 W11239857 BELT and 1 W11395618 CAPACITOR/INTER COIL"

We serviced a

FRIGIDAIRE RANGE

Model FFGF3023LBD

Near Norfolk, Massachusetts 02056

Aimee

Job Details: 03/24/2025

"Cust stated could smell gas and called office before service .Soap bubbled all the connection , shes propane. There wasnt any bubbles or leaks.Installed new IGNITOR broil and I ran low and high to pre heat broil and bake They both started right up. Also checked for leaks when running . Broil and bake I could find any leak or gas smellAdvised Cust to use if smells again give us a call"

We serviced a

MAYTAG WASHER TL

Model MVWP586GW0

Near Woonsocket, Rhode Island 02895

Lee

Job Details: 03/24/2025

Installed part tested okay

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW8040DW4

Near Wilbraham, Massachusetts 01095

Jorden

Job Details: 03/24/2025

"Arrived and found error code F5E2 (lid lock failure) stored in system, cleared code. Ran auto test mode and found loud gear noises and agitator not spinning when in agitation. Verified shifter operating and slider moving as expected but gearcase internals damaged. Provided quote for new gearcase. Customer opted out."

We serviced a

WHIRLPOOL WASHER TD

Model WFW6620HW0

Near Wilbraham, Massachusetts 01095

Jorden

Job Details: 03/24/2025

"Arrived and found error codes F0E2 (over sudsing) and F0E1 (load detected during clean washer cycle) stored in system, cleared codes. Found a hole in the door gasket, customer opted to replace. Replaced and tested fine.; used 1 W11314648 (BELLOW) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4955HW3

Near Sturbridge, Massachusetts 01566

Jorden

Job Details: 03/24/2025

"Arrived and installed ACU, calibrated and tested fine."

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Charlotte, North Carolina 28262

Johnny

Job Details: 03/24/2025

Unit is showing signs of the beginning stages of gearcase failure. Leaking oil onto cam kit. Cam kit is breaking. Will need a new cam kit to stop noise for today but gearcase will ultimately need to be replaced. Quoted cx. Collected trip fee.

We serviced a

WHIRLPOOL WASHER TL

Model WTW5000DW3

Near Charlotte, North Carolina 28269

Johnny

Job Details: 03/24/2025

"Unit not locking, verified complaint. Replaced lid lock. Ran calibration cycle. Ran service cycle. Unit working as designed.; used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

MAYTAG WASHER TL

Model MVW7232HW0

Near Charlotte, North Carolina 28269

Johnny

Job Details: 03/24/2025

Installed new parts. Ran calibration cycle. Ran service cycle. Started regular load. Unit working as designed.

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Cumberland, Rhode Island 02864

Lee

Job Details: 03/24/2025

"Installed parts, tested okay, door now shuts properly."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Fort Mill, South Carolina 29707

Brandon

Job Details: 03/24/2025

Complaint unit is shaking and making noise. On arrival I found tub was on the ground in the middle of a cycle. Ordering control and suspension for unit. ; ordrng 1 W11400156 (Suspension) and 1 W11621180 (Control)

We serviced a

MAYTAG WASHER TL

Model MVW6200KW3

Near Fort Mill, South Carolina 29707

Brandon

Job Details: 03/24/2025

Complaint unit is not draining clothes. On arrival I tested unit and and found nothing wrong. Had overload error code but that was all. Unit spun and agitated as designed. No repairs needed.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRT519SZDW02

Near North Providence, Rhode Island 02904

Lee

Job Details: 03/24/2025

"Customer states unit stopped cooling properly, food freezing in fresh food, freezer too warm.Confirmed issue, found poor frost pattern, ordering evaporator ; rqstng P&A on 1 W10836706 (evaporator), states that autho needed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near North Providence, Rhode Island 02904

Lee

Job Details: 03/24/2025

"Customer states temps in freezer are too warm and no ice is being madeConfirmed issue, found Evap covered in ice, removed all ice, tested defrost heater found 30 ohms but no voltage, same result when tested at control, need to replace, replaced off truck, tested okay.; used 1 WPW10675033 (CNTRL-ELEC) from stock"

We serviced a

MAYTAG WASHER TL

Model MVW5435PW1

Near Smithfield, Rhode Island 02917

Lee

Job Details: 03/24/2025

"Customer states unit vibrates a lot, newer uni wants to make sure its installed correctlyRan diagnostics, found no error messages, completed diagnostics cycle with no issues, suspension rods check okay, unit is leveled and water lines are correct, explained my findings with customer and went over loading techniques"

We serviced a

SAMSUNG WASHER FL

Model WA45T3200AWA4

Near Worcester, Massachusetts 01607

Lee

Job Details: 03/24/2025

"Customer cancelled appointment, no longer needs service, has replaced unit. Returning parts to office."

We serviced a

WHIRLPOOL WASHER TL

Model WTW5105HW0

Near Fort Mill, South Carolina 29707

Brandon

Job Details: 03/24/2025

Complaint unit will not cycle. Found f8 e0 error code. Used truck stock water valve to repair unit. After install I tested unit and it tested fine. All components tested as designed. No other issues found.; used 1 W11165546 (VALVE) from stock

We serviced a

WHIRLPOOL RANGE

Model WFE361LVS1

Near Fort Mill, South Carolina 29715

Brandon

Job Details: 03/24/2025

Complaint unit is not heating. On arrival I pulled unit out and checked power and only 80v were present. Customer needs electrician.

We serviced a

AMANA RANGE

Model ACR4303MFS4

Near Worcester, Massachusetts 01609

Lee

Job Details: 03/24/2025

"Found roaches behind control board, can see them through the clock screen, showed customer, explained that we do not work on units with roach infestation.; dspstn on spec-tagged invntry: 1 330031 RECEPTICLE (USE OLD BRACK and 1 WP3149400 INFINITE SWITCH"

We serviced a

MAYTAG WASHER TL

Model MVW5035MW1

Near Fort Mill, South Carolina 29715

Brandon

Job Details: 03/24/2025

Complaint unit is making loud noise. Found on arrival that cover on the bottom of unit has been rubbing on clutch from overloading. Adjusted cover to where it doesnt rub. Tested after adjustment and it tested fine. If customer calls back send with cover and clutch.

We serviced a

KITCHENAID COOKTOP

Model KCGS556ESS06

Near Lancaster, South Carolina 29720

Brandon

Job Details: 03/24/2025

Complaint unit is not lighting. On arrival I measured power coming out of unit and found it had a proper 120 v. Ordering spark module for repair. Please let customer know when we can return. ; ordrng 1 KCGS556ESS06 (Spark module)

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW1

Near Lancaster, South Carolina 29720

Brandon

Job Details: 03/24/2025

Complaint unit is not draining clothes adequately. Found that customer is over using detergent and pressure switch on control is blown. Ordering control. Please let customer know when we can return.; ordrng 1 W11742939 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT318FZDB11

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 03/24/2025

"Customer complaint unit temperature is fluctuating check temp. Current temp was 10? check frost pattern. Yvette only had half frost pattern.. check compressor compressor was running. Im very hot condenser fan running and operating properly ordering to compressor , filter drier and associated locking parts. Also putting in for 2xtimeframe. Informed customer office will call when parts come in. ; ordrng 1 W11582579 (Compressor) and 1 W11504415 (Compressor lokring 1) and 1 W11504431 (Compressor lokring 2) and 1 W11506619 (Compressor lokring 3) and 1 W11506635 (Access valve) and 1 W11109499 (Filter drier) and 1 W11504445 (Drier lokring 1) and 1 W11504449 (Drier lokring 2) and 1 2xtimeframe (2xtimeframe), states that autho needed"

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LC1

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 03/24/2025

"Customer complained unit wont get past sensing.found slider damaged. Ran diagnostics cycle and unit agitates and spins now. Replaced slider from ts. Ran quick wash, unit filled and started washing. Verified proper operation. ; used 1 W10734521 (SLIDER) from stock"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near East Longmeadow, Massachusetts 01028

Gary V.

Job Details: 03/24/2025

"Inspected and found broken belt, replaced with new belt and cycled, tested fine.; used 1 341241 (BELT) from stock"

We serviced a

FRIGIDAIRE WALL OVEN

Model FPEW3077RFA

Near Springfield, Massachusetts 01118

Gary V.

Job Details: 03/24/2025

"Inspected and found stuck relay on control board causing continuous run of cooling fan, quoted and they will call if wants repaired. Customer would need to remove trim surrounding oven."

We serviced a

WHIRLPOOL WASHER FL

Model LDR3822PQ3

Near Springfield, Massachusetts 01118

Gary V.

Job Details: 03/24/2025

"Inspected and found door out of alignment and adjusted and cycled, tested fine."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX986SIHZ01

Near Agawam, Massachusetts 01030

Gary V.

Job Details: 03/24/2025

"Installed new fan and ice maker, cycled and filled with water, please allow24-48 hours for ice production."

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PW0

Near Springfield, Massachusetts 01109

Gary V.

Job Details: 03/24/2025

"Inspected and found pressure system fault, long drain fault and off balance fault, suds fault. Checked hose and dome and tested fine, will submit estimate for parts needed and call for return date.; rqstng P&A on 1 W11627517 (Main acu) and 1 W10876600 (Drain pump)"

We serviced a

ELECTROLUX WASHER FL

Model n/a

Near Springfield, Massachusetts 01104

Gary V.

Job Details: 03/24/2025

"Customer needed to reschedule, they will call in to reschedule.; saved tckt"

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 03/24/2025

Returned to order new control board. Installed control board. Unit started. Verified unit heating.verified proper operation.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRMF3636RZ00

Near Iron Station, North Carolina 28080

Ryan S.

Job Details: 03/24/2025

"Customer complained late, not working in freezer. Found freezer switch was frozen shut due to frozen condensation.. switch working properly found condensation coming from air leak into freezer installed two seals under top of freezer door gasket to prevent air leak verified proper operation. ; used 2 W11159728 (GASKET) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW1

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 03/24/2025

Customer complained of noise during spin. Found knocking noise. Found cam loose a bit. Replaced cam from ts. Ran high speed spin..noise now gone. Verified proper operation. ; used 1 W10721967 (CAM KIT) from stock

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 03/24/2025

Customer complaint unit would not dry and set amount of time would have to run two loads. Ran unit with dryer vent test kit.. found low airflow. Took off exhaust and found good airflow. I forked customer to clean out exhaust. It has lint debris clogging flow. Verified proper operation.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Charlotte, North Carolina 28216

Clinton

Job Details: 03/24/2025

Drain hose was kinked on install removed kink unit draining properly.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ2

Near Charlotte, North Carolina 28216

Clinton

Job Details: 03/24/2025

Unit has diverter error will need sump assembly customer is calling to get parts and labor authorization fAe4

We serviced a

AMANA DRYER

Model NED4655EW1

Near Charlotte, North Carolina 28216

Clinton

Job Details: 03/24/2025

A drill bit was caught in between drum and felt causing the noise removed object collect trip was only in home for 5 mins

We serviced a

KITCHENAID RANGE

Model KSGG700ESS7

Near Charlotte, North Carolina 28216

Clinton

Job Details: 03/24/2025

Found a small leak front front left burner ordered manifold with all valves. Used leak detector to find it with bubbles failed leak down test.; ordrng 1 W11679667 (Manifold)

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WET4024HW0

Near Charlotte, North Carolina 28208

Clinton

Job Details: 03/24/2025

Replaced broken door latch on dryer after repair unit is working properly

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near York, South Carolina 29745

Mitch H.

Job Details: 03/24/2025

Tested and ran diagnostics. Found F1E2 control error and F2E2 UI error. Ordering control and console. Checked part availability and scheduled return for 3/28 AM.; ordrng 1 W11637583 (Control) and 1 W11613564 (Console)

We serviced a

MAYTAG WASHER TL

Model MVW6230HW3

Near Clover, South Carolina 29710

Mitch H.

Job Details: 03/24/2025

"Disassembled, removed and replaced inlet valve assembly. Reassembled, ran DLMS calibration and automatic test cycle all completed properly."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KBS2

Near Clover, South Carolina 29710

Mitch H.

Job Details: 03/24/2025

"New construction, unoccupied home. Replaced hose and screws. Tested, dishwasher operating properly with no leaks"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Lake Wylie, South Carolina 29710

Mitch H.

Job Details: 03/24/2025

"Removed and replaced oven control. Bake and broil keys now operating properly. Oven still not igniting. Removed and replaced igniter, tested, now lighting and operating properly.; used 1 12400035 (Ignitor) from stock"

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