We serviced a
WHIRLPOOL DRYER
Model LER4634JT1
Near Charlotte, North Carolina 28262
Clinton
Job Details:
01/18/2025
Unit had broken belt had to used truck stock dryer repair kit to fix unit.unit is now operating as designed ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Charlotte, North Carolina 28269
Clinton
Job Details:
01/18/2025
Tested ice maker in test mode u it cycle full batch of set ice maker in home position tested fill u it filled properly. Temps were right around 9 degrees. In the upper compartment. U it should produce ice by then of the day. Believe there was ice cube stuck in test I heard it crunching a piece of ice then I shattered
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Charlotte, North Carolina 28269
Clinton
Job Details:
01/18/2025
Tighten water valve the valve. It had slight drip
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Charlotte, North Carolina 28216
Clinton
Job Details:
01/18/2025
Lid is broken wont close properly ordered new lid; ordrng 1 W11259006 (Lid lock)
We serviced a
WHIRLPOOL WASHER
Model LA5558XSN0
Near Rock Hill, South Carolina 29730
Brandon
Job Details:
01/18/2025
On arrival I installed water valve and tested unit. All components tested properly. No other issues found.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rock Hill, South Carolina 29730
Brandon
Job Details:
01/18/2025
Complaint no power going to unit. On arrival checked power going to unit and voltage was jumping around. Unit did not have constant voltage going to it. Voltage would jump from 0 to 300 constantly. No repairs needed.
We serviced a
KITCHENAID COOKTOP
Model KFED500ESS06
Near Charlotte, North Carolina 28214
Clinton
Job Details:
01/18/2025
Part is damaged had to reorder part has a dent; ordrng 1 W10780927 (Cooktop)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Rock Hill, South Carolina 29730
Brandon
Job Details:
01/18/2025
Complaint unit is freezing food in freezer. On arrival unit had normal temps in both fridge and freezer. Tested damper in diagnostic. Damper worked 5 of 5 times. Changed temp setting on fridge and show customer how to do so. No repairs needed.
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
01/18/2025
"Tested and ran diagnostics. No stored error codes. Ran component tests for agitate and spin, no unusual noises. Ran DLMS calibration, completed properly. Ran diagnostics cycle, no issues. Customer showed video of noise. Nothing else to be done to washer. Considered normal operating sounds."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Mansfield, Massachusetts 02048
Aimee
Job Details:
01/17/2025
"Installed latch and strike , wrong drain pump was a pre . Tested through diagnostics with new latch no pump.Called techI ordered wrong harness Called tech line found no voltage at blue / black what trace no ohms or voltage Needs harness and control pump wiped out control. 7740762834Chris; rqstng P&A on 1 W11591637 (Harness) and 1 W11399437 (Pump), dspstn on spec-tagged invntry: 1 W11457841 STRIKE , states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW0
Near Farmington, Connecticut 06032
Andre
Job Details:
01/17/2025
Ck unit upon arrival and found multiple rip inside bellow quote customer for door bellow replacement and customer accept replace. Install new bellow from stock and ran unit and monitor for leaks and found no mor leaks unit is now operating to manufacturers specs ; used 1 W11314648 (Bellow) from stock
We serviced a
WHIIRLPOOL RANGE
Model WGE745C0FS05
Near Faith, North Carolina 28041
Johnny
Job Details:
01/17/2025
Installed new cooktop. Tested burners. Unit working as designed.
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Kannapolis, North Carolina 28083
Johnny
Job Details:
01/17/2025
"Upon arrival unit will fill of water and lid locked, inspected unit. Tilted unit back drain pump came on, inspected wire harness. Did not see any visible breaks but when I jiggle wire unit would work properly. Ordering new harness.; ordrng 1 W11568984 (Wire harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Davidson, North Carolina 28036
Johnny
Job Details:
01/17/2025
"Installed new part, tested dispenser. Passed, water did not shoot out from icemaker side of water valve, ran icemaker harvest. Ran icemaker fill test, passed, unit working as designed."
We serviced a
MAYTAG DRYER
Model MED6230HC3
Near Worcester, Massachusetts 01604
Chris B.
Job Details:
01/17/2025
Replaced all parts and dryer running normal.
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Worcester, Massachusetts 01608
Chris B.
Job Details:
01/17/2025
Complaint that the washer is not cycling correctly. Found bad harness wire not draining. Replaced part with TS #W11643701 and unit running properly. Pressure hose installed correctly and proof in pics. ; used 1 W11643701 (HARNESS LOWER) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW3
Near Charlotte, North Carolina 28207
Mitch H.
Job Details:
01/17/2025
"With the assistance of Adam, disconnected washer, lifted and pulled washer from tray. Disassembled, removed and replaced main control, console and harnesses. Reassembled,tested, all components and functions operating properly."
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW0
Near New Britain, Connecticut 06051
Andre
Job Details:
01/17/2025
Ck unit upon arrival and found F8E1 error code. Ran diagnostic on unit found no hot water disconnected line from rear of unit and good household pressure coming to unit but not filling unit order parts for repair. Stack unit need 2nd man on return ; ordrng 1 W11688994 (Single valve) and 1 W11688995 (Inlet) and 1 2ndman (2man)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Newington, Connecticut 06111
Andre
Job Details:
01/17/2025
Ck unit upon arrival n arrival and found drain pump running consistently and not shutting off. Per customer Rent a center is changing unit so by return date unit might not be at such location if rent a center which to continue with repair parts thats needed is part W1162074
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ3
Near Wethersfield, Connecticut 06109
Andre
Job Details:
01/17/2025
Ck unit upon arrival and install bracket order by previous tech
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Simsbury, Connecticut 06092
Ruben C.
Job Details:
01/17/2025
Checked parts fount main panel dented on side took pic reordering parts left other parts with cust will use on return; ordrng 1 W10806345 (Front panel)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Mansfield, Massachusetts 02048
Aimee
Job Details:
01/17/2025
"Installed latch and strike , wrong drain pump was a pre . Tested through diagnostics with new latch no pump.Called techI ordered wrong harness Called tech line found no voltage at blue / black what trace no ohms or voltage Needs harness and control pump wiped out control. 7740762834Chris; rqstng P&A on 1 W11591637 (Harness) and 1 W11399437 (Pump), dspstn on spec-tagged invntry: 1 W11457841 STRIKE , states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Charlotte, North Carolina 28210
Caleb
Job Details:
01/17/2025
Unit needs new panel. Customer has barkeepers friend and attempted to remove the spots. Not coming off. Ordering 1 panel. Within 30; ordrng 1 W11416371 (Panel) and 1 W10909682 (Logo)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Charlotte, North Carolina 28210
Caleb
Job Details:
01/17/2025
"Dryer runs and tests fine at this time, customer has poor airflow. Advised customer to call vent wizard."
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW1
Near Auburn, Massachusetts 01501
Glenn
Job Details:
01/17/2025
Lid lock and speed sensor failure not spinning out cloths order parts ; ordrng 1 W11212745 (Actuator) and 1 WPW10482836 (Lid lock)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ01
Near Auburn, Massachusetts 01501
Glenn
Job Details:
01/17/2025
"Replaced right side shelf bracket tested all ok. I found the left fresh food door is warped, causing the door switch not to closed. Customer decided not to replace the door. The auger and dispenser works properly when the switch is closed 100% of the way hes going to deal with it."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPW2
Near Worcester, Massachusetts 01606
Glenn
Job Details:
01/17/2025
DW not filling with water found solenoid loose on valve not opening the valve for filling with water. Order part ; ordrng 1 W11684258 (Fill valve)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Worcester, Massachusetts 01609
Glenn
Job Details:
01/17/2025
"My torx bits have broken and damaged the screw which will not loosen. More parts needed for the repair Ill have to replace the gear case and agitator also. ; ordrng 1 W11449841 (Gear case) and 1 W11550891 (Agitator), dspstn on spec-tagged invntry: 1 W10734521 SLIDER"
We serviced a
WHIRLPOOL DRYER
Model WED4800BQ1
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
01/17/2025
"Customer complained unit cutting off, found timer not counting down at spot between 70-60 mins Found also motor overheating and cutting off. Ordering timer, motor and blower wheel. Informed customer office will call when parts come in. ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower) and 1 WPW10185982 (Timer)"
We serviced a
KITCHENAID WALL OVEN
Model KOEC530PSS00
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
01/17/2025
Customers complained of no heat ran bake relay found no heat . Ran error codes found f6e8. Pulled unit out found elements had proper continuity. And worrs between ui and control properly plugged in and have continuity. Ordering UI and Control board. ; ordrng 1 W11665787 (Ui) and 1 W11448962 (Control board)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Fort Mill, South Carolina 29707
Brandon
Job Details:
01/17/2025
On arrival I installed the pressure switch and tested unit. Started a cycle after installing parts and unit tested fine. No other issues found.
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AMS1
Near Bessemer City, North Carolina 28016
Ryan S.
Job Details:
01/17/2025
Customer complained unit wont drain. Confirmed complaint. Replaced drain pump. Verified proper operation after install. ; used 1 W10876537 (DRAIN PUMP) from stock
We serviced a
SAMSUNG HOME LAUNDRY - E
Model WF45T6000AW/A5
Near Dallas, North Carolina 28034
Ryan S.
Job Details:
01/17/2025
"Customers complained unit leaking from dispenser, confirmed complaint. Replaced pre Id dispenser and cleared clog in dispenser shoot. Verified no leaking now."
We serviced a
JENN-AIR RANGE
Model JGCP436HL00
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
01/17/2025
"Customer complain unit not igniting on back right burner found no spark looked inside. Unit found wire has not been connected properly connected wire properly and crimp connection. You didnt know lighting, working as design verified proper operation."
We serviced a
KITCHENAID OVEN
Model KFGC506JBK01
Near Dudley, Massachusetts 01571
Chris B.
Job Details:
01/17/2025
Complaint that the range caught on fire from the right side panel where the knobs are. Found heavy burn parts due to gas leak through the manifold and valves. Many parts to replace and will put them in for approval. ; rqstng P&A on 1 W11384739 (Manifold Right) and 1 W11319687 (Spark Module) and 1 W11385637 (Panel Control) and 1 W11492301 (UI Control) and 1 W11380145 (Bezel Rear) and 1 W11380146 (Bezel Front) and 1 W11380562 (Knob Dual) and 1 2xFrameJob (2x Frame Job)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Webster, Massachusetts 01570
Chris B.
Job Details:
01/17/2025
Complaint that the washer wouldnt start any cycle. Found bad capacitor. Replaced part and unit running normal. ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPM1
Near Webster, Massachusetts 01570
Chris B.
Job Details:
01/17/2025
Complaint that the dishwasher is making a loud noise while running. Found error code F4E3. Ran diagnostic cycle. Found bad motor and clogged arms. Will order parts for a return visit.; ordrng 1 W11613479 (Wash Pump) and 1 WPW10463906 (Screen) and 1 WPW10498900 (Wash Arm) and 1 WPW10491331 (Lower Wash Arm)
We serviced a
WHIRLPOOL DRYER
Model WED6150PW0
Near Marshville, North Carolina 28103
Jonathan J.
Job Details:
01/17/2025
Replaced all previously ordered parts tested operations dryer is heating with no issues. No cosmetic issues with doors either.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Unionville, North Carolina 28110
Jonathan J.
Job Details:
01/17/2025
"Unable to drop microwave down as it has been glued in place without destroying customers, cabinetry and wall. Micro venting was never properly install installed either by builder no flap going outside so bugs and critters can come directly in cold air is flooding house due to missing vent flap as well as fan blower appears to have not been installed properly is facing backwards instead of upwards as vent going outside is an upward vent. Unit needs to be made accessible for us to service. Unit will also need main control board to finish repairing even once unit has been made accessible. Customer will have to call back for service. Once unit has been made accessible left moisture sensor with customer could not install."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Charlotte, North Carolina 28262
Clinton
Job Details:
01/17/2025
Unit legs was off balance bad had to adjust legs to stop rocking
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL2
Near Davidson, North Carolina 28036
Johnny
Job Details:
01/17/2025
"Installed new part, ran calibration/serve cycle. Working as designed."
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Davidson, North Carolina 28036
Johnny
Job Details:
01/17/2025
"Unit making loud noise in gearcase area, observed oil leaking underneath unit, ordering gearcase and accompanying associated parts,; ordrng 1 W11550891 (Agitator) and 1 W11178227 (Spin basket) and 1 W11551646 (Spanned nut) and 1 W11449841 (Gearcase) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11260238 (Rotor) and 8 W11027980 (Screws)s"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Smyrna, South Carolina 29743
Mitch H.
Job Details:
01/17/2025
"Checked and tested. Found long fill error. Ran manual tests for valves. Found cold water valve not operating correctly. Removed and replaced valve assembly. Ran manual tests for valve, now operating properly.; used 1 W11210459 (Valve) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Springfield, Massachusetts 01105
Jorden
Job Details:
01/17/2025
Arrived and installed ACU & auger motor and did not correct issue. Contacted tech support and we found a broken wire in the lower compressor cavity harness. Ordering harness for final repair. SR #7740722186; ordrng 1 W11565110 (Main lower harness)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Worcester, Massachusetts 01610
Glenn
Job Details:
01/17/2025
Found improper voltage to the dryer customer needs and electrical repair at out or breaker needs 220-240 volts to operate customer instruction
We serviced a
WHIRLPOOL MICROWAVE
Model GMC305PDB6
Near Charlotte, North Carolina 28262
Clinton
Job Details:
01/17/2025
Power was off from breaker on arrival. Customer had tripped breaker off previously out the breaker need to be replaced no voltage to oven. Tested transformer and capacitor. Confirmed operation for both will install mag tube and diode on return visit. ; ordrng 1 WP4451009 (Door spring)
We serviced a
WHIRLPOOL DRYER
Model WED6605MC0
Near Charlotte, North Carolina 28262
Clinton
Job Details:
01/17/2025
After installing part. Ui control exhaust thermistor and thermal cut off. Unit does not shut off in diagnostics and will run longer then 2 minutes but unit is not heating I confirmed heater is not open line and is is not grounded confirm unit to have 240 l1l2 120 to neutral all components test fine. Unit needs new motor at this time previous service couldnt not properly diagnose due to control issues ; ordrng 1 W11364931 (Motor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near Charlotte, North Carolina 28202
Clinton
Job Details:
01/17/2025
Model and serial numbers do not match
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
01/17/2025
Complaint unit not making ice. I found icemaker was stuck even after cycling power would not progress replaced icemaker also found lower water pressure specifically to icemaker and replaced water valve assembly. Left original parts with customer.; used 1 W10882923 (ICE MAKER) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
01/17/2025
"Replacement control, validated dispenser vent settings for both are still set to recommended settings per technical service pointer. Readjusted dispenser settings back to factory specifications as well. Advise customer to contact manufacturer. If she notices vent is still leaking vent has been replaced as well as control manufacturer stated not to replace dispenserlast service ticket."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Charlotte, North Carolina 28277
Caleb
Job Details:
01/17/2025
"Gearcase shot. Significant amount of grease and oil on cam, belt, motor. Sent customer estimate. Customer does not want service at this time."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Charlotte, North Carolina 28277
Caleb
Job Details:
01/17/2025
SR#7740764361. Customer replaced light bulb and light now functioning fine. Customer complained about outside of the oven is getting warm when in use. Advised customer that this is normal and referred to TECHNICAL MANUALCooking Surface Temperature Limits. Unit checks fine.
We serviced a
MAYTAG DRYER
Model MEDP575GW0
Near Charlotte, North Carolina 28277
Caleb
Job Details:
01/17/2025
"Found loose connection on cycling thermostat, corrected and unit tests fine. Adjusted her vent. No restrictions to report. Still emitting sound when unit gets warm."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Charlotte, North Carolina 28277
Caleb
Job Details:
01/17/2025
"Confirmed F4E3 error. Sump motor failed. Attempted to uninstall the unit and could not get it to budge due to sub floor drop off, advise customer that the product will need to be accessible in order for us to make repairs.; rqstng P&A on 1 W11085683 (Sump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW11
Near Charlotte, North Carolina 28277
Caleb
Job Details:
01/17/2025
"Replaced icemaker kit and icemaker, unit checks fine at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Charlotte, North Carolina 28208
Clinton
Job Details:
01/17/2025
Both gaskets will not stay in door Chanel both seem just too pull out tried reset them in place; ordrng 1 W11229610 (Gasket) and 1 W11240749 (Gasket)
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Fort Mill, South Carolina 29715
Brandon
Job Details:
01/17/2025
On arrival I installed belt and tested unit. Unit tested properly. Heating and turning as designed. No other issues found.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Coventry, Rhode Island 02816
Lee
Job Details:
01/17/2025
Installed parts tested okay
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rock Hill, South Carolina 29732
Brandon
Job Details:
01/17/2025
On arrival I replaced harness and tested unit. All components tested properly in diagnostics. No other issues found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
01/17/2025
Left lights with customer. Customer stated she will install herself as she has tenants currently occupying rental property that cannot be bothered right now until May. Left lights with customer. No further issues reported by customer at this time.; dspstn on spec-tagged invntry: 1 W11602886 LED MODULE
We serviced a
GE WASHER
Model GTW220ACK5WW
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
01/17/2025
Rework Complaint washing machine clicking was able to do five loads with no issues then try to do another load and it started doing what it was doing previously. I found gear case is leaking oil has frayed out belt completely already. Whereas last visit there was no oil that was obvious. Unit will need a new gear case to fix. Customer declined repair for your case. Today is going to buy a new washing machine.
We serviced a
KITCHENAID RANGE
Model KSDB900ESS
Near Charlotte, North Carolina 28207
Clinton
Job Details:
01/17/2025
Unit had a failed bake replaced failed. Used truck stock part replaced element now heats ; used 1 W10779716 (ELEMENT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Worcester, Massachusetts 01604
Glenn
Job Details:
01/17/2025
Installed part filter housing no improvement found still air in t6e dispensed water called tech line back. Ill need food grade grease and water tank for repair. Customer needs a 60 minute call ahead and will meet the tech ; ordrng 1 W11566768 (Water reservoir)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
01/17/2025
Complete icemaker shuts off wont turn on for weeks then randomly it will turn itself back on. I found pump is failing not operating properly. I installed new pump found check valve on drain line did not have a slice in it from factory so water could not drain out. Opened up. Slice on. Check valve new pump now working properly replaced control no further issues found as well.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRB09
Near Warwick, Rhode Island 02888
Lee
Job Details:
01/17/2025
"Installed control, tested okay."
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near East Providence, Rhode Island 02914
Lee
Job Details:
01/17/2025
"Customer states cycle will not start, continues to drain.Confirmed complaint, drain pump runs as soon as it is plugged in, checked pressure hose for obstructions, need to replace main control.Monday 27 am; ordrng 1 W11712987 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Providence, Rhode Island 02906
Lee
Job Details:
01/17/2025
"Customer states multiple issues with unit, LEDs in fresh food compartment not working and multiple drawers are brokenConfirmed issues, found led module needs replacement, is getting proper voltage, explained to customer that fridge bins are not covered under the warranty , customer did not want to continue with out of pocket cost on bins.Monday 27 pm; used 1 W11226500 (Led module) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Rock Hill, South Carolina 29730
Brandon
Job Details:
01/17/2025
"On arrival I went to install parts and found ui was defective. Installed control board and found f7 e1 error code came up again. Got under unit and wiggled capacitor and unit started spinning ordering another ui for repair, capacitor and harness. Please let customer know when we can return.; ordrng 1 W11590868 (Harness) and 1 W11478524 (Ui) and 1 W11283592 (Motor) and 1 W11395618 (Capacitor)"
We serviced a
MAYTAG WASHER
Model MVWC425BW0
Near Rock Hill, South Carolina 29730
Brandon
Job Details:
01/17/2025
Complaint unit is not able to cycle properly. Found on arrival that control is bad and wont stop draining when plugged in. Ordering control for repair. ; ordrng 1 W10582043 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Johnston, Rhode Island 02919
Lee
Job Details:
01/17/2025
"Customer states unit does not clean dishes, fills and drainsConfirmed complaint, found wash motor not running, is getting voltage, replaced off truck, ran diagnostics cycle, cleared all error codes.; used 1 W11613479 (MOTOR/SUMP) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near North Providence, Rhode Island 02904
Lee
Job Details:
01/17/2025
"Customer states another service company was here prior in the morning and repaired unit, informed office, left customer with magnet told him to call if any issues."
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US/AA
Near Woonsocket, Rhode Island 02895
Lee
Job Details:
01/17/2025
"Installed user interface, verified proper operation."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Worcester, Massachusetts 01606
Glenn
Job Details:
01/17/2025
Installed led light kit tested all ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ10
Near Concord, North Carolina 28027
Johnny
Job Details:
01/17/2025
"Used unit several times and did not smell anything unusual, observed burn marks in unit where the rack sits. Cx was using unit with rack left in but only using one plate. Advised customer to remove rack unless warming two plates at once. Unit working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Concord, North Carolina 28027
Johnny
Job Details:
01/17/2025
Cx stated unit leaks. Ran unit for 45 mins. Could not reproduce leak. Cx complained about rust on panel. I explained cosmetic issues are only covered within first 30 days of delivery. Cx complained about insulation hanging down. I tucked insulation back up. Referred cx back to whirlpool cx service for further questions about product. Unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW10
Near Clover, South Carolina 29710
Mitch H.
Job Details:
01/17/2025
"Ran diagnostics , ensured damper was operating correctly. Called tech line spoke to TJ SR# 7740766743 he said to check thermistor at damper and at board. Said to put thermistor in ice water. Took reading at thermistor, got 8.6k at thermistor and 6.7k at board. Called back to Tech line spoke to Chris. He said to use perma gum to seal around damper. Ordering gum; ordrng 1 212643 (Perma gum)"
We serviced a
WHIRLPOOL DRYER
Model MED7230HW3
Near Clover, South Carolina 29710
Mitch H.
Job Details:
01/17/2025
"Disassembled dryer. Removed and replaced thermal kit and element. Reassembled, tested dryer, heating and cycling properly.Invoice # for element 19001757; used 1 WP3387747 (Element) from stock"
We serviced a
WHIRLPOOL DRYER
Model ="110.67632600"
Near Concord, North Carolina 28025
Johnny
Job Details:
01/17/2025
Vent severely clogged. Unit working as designed.
We serviced a
JENN-AIR RANGE
Model JES9800AAW
Near Concord, North Carolina 28027
Johnny
Job Details:
01/17/2025
Installed new parts. Tested unit. Working as designed. Cx ask can you please mail them a copy of the invoice to them since they do not have an email account.
We serviced a
MAYTAG WASHER
Model MVWC300VW1
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
01/17/2025
"Returned to replace clutch kit. Replaced part, put pressure on tub and started spin. Drum now turning in spin. Verified proper operation."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Winchester, Connecticut 06098
Ruben C.
Job Details:
01/17/2025
Checked unit has screeching sound in high spin replaced cam tested operation normal ran diagnostics normal ran quick cycle normal no screeching at this time; used 1 W10721967 (CAM KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
01/17/2025
"Customer complained unit just making noise wit start. Plugged unit in a unit started draining. Wouldnt stop. Pressure system error with control board. Quoted repair, customer denied repair. Collected trip fee via cash"
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ2
Near Uxbridge, Massachusetts 01569
Aimee
Job Details:
01/17/2025
Installed valve and wax motor with wash pump Tested through dianostics complete; dspstn on spec-tagged invntry: 1 W11434044 VALVE-INLT and 1 W11460945 MOTOR/SUMP
We serviced a
GE REFRIGERATOR
Model PWE23KMDHES
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
01/17/2025
Replaced control and evap fan. Fan operating properly
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Springfield, Massachusetts 01118
Jorden
Job Details:
01/17/2025
"Arrived and installed new valve, when removing the old one one of the connections would not let go and the shape of the tube is now not perfectly round causing a small leak out the fitting. Ordering water tank, tie wrap and another valve. ; ordrng 1 W11168758 (reservoir) and 1 W11390781 (Wire tie) and 1 WPW10341329 (water valve assy), dspstn on spec-tagged invntry: 1 WPW10341329 VALVE"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS04
Near Hampden, Massachusetts 01036
Jorden
Job Details:
01/17/2025
"Arrived and installed control and UI, tested fine. ; dspstn on spec-tagged invntry: 1 W11179310 CNTRL-ELEC"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Enfield, Connecticut 06082
Jorden
Job Details:
01/17/2025
"Arrived and found FZ light causing top lights to go out, jumped and confirmed top LEDs come on with exception to the back left along the ice box. Ordering kit for new LEDs. ; ordrng 1 W11683242 (LED pack)"
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
01/17/2025
"Checked over unit and found water temp knob falling off also water level knob falling off, removed knobs and found the inserts had been pushed all the way into the switch not on the knob making it fall off and loose, replaced knobs and both switches are now tight. Ran unit thew a calibration on control and a cycle found all functions now selecting and working to specs"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC3
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
01/17/2025
"Installed all parts and ran unit thew a calibration cycle unit went threw normally, ran a wash and spin checking operations and unit is now functioning to manufacture specs ; dspstn on spec-tagged invntry: 1 W11399437 DRAIN PUMP"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ3
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
01/17/2025
"Tested unit and found dishwasher would not power up no display working, checked voltage at terminal block and 120v is going to machine. Removed front control and found main control not sending power to ui replaced main cntrl and ui would not power up fully leds dim replaced user interface and unit is now powering up properly machine is washing and now working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
01/17/2025
"Unit is under 1yr wp warranty per service bench. Cs complaining of noises getting louder and a bit different then previously, like a fluttering noise. Ran diagnostics and all functions working dampers and fans all working properly and no unusual operating noises detected. Just the running of the compressor. As is a concern on customers part and stating it has gotten louder called techline to document.They documented call with no further instructions, unit is working properlySr#740762361Explained to customer that noises are normal and that having a quiet home they will hear the unit running. Also explained operation as is a variable speed compressor so it changing speeds makes the noises more pronounced as they are not steady, but reassured it is normal operation"
We serviced a
GE WASHER
Model GFW650SSN0WW
Near Springfield, Massachusetts 01104
Mike K.
Job Details:
01/17/2025
"Separate issue from previous repair. After replacing drain pump unit was leaking when catching up with laundry. Cs says it happens mainly on larger loads. Found unit leaking from hose from dispenser to boot. Previous repair was done correctly completely from underneath, so no other parts other than drain pump, connecting hoses and wiring connecting to it had been removed.This hose would have more pressure on it in heavier loads. Quoted for hose plus additional labor; ordrng 1 WH01X29652 (Fill hose)"
We serviced a
GE WASHER
Model WCSR4170F0WW
Near Chicopee, Massachusetts 01020
Mike K.
Job Details:
01/17/2025
"Unit is not drain by and timer is continuously running whether in of position or in cycle. Quoted for timer, drain pump and labor denied. Collected for service call only"
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WMMF5930PZ00
Near Franklin, Massachusetts 02038
Aimee
Job Details:
01/17/2025
"Installed control and ui board light up and went out Called tech line spoke to Andrew7740767120 Had me test at j21 for 120 didnt have Had me tests to ground Said blew out fuse or Tstat or harnessCant get at fuse or Tstat without bring down.; rqstng P&A on 1 W11661583 (Tstat), states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model WED8000DW0
Near Franklin, Massachusetts 02038
Aimee
Job Details:
01/17/2025
Installed new idler and waited right down
We serviced a
MAYTAG WASHER
Model MVW6500MW0
Near North Attleborough, Massachusetts 02760
Aimee
Job Details:
01/17/2025
"Installed latch , new harness and drain pump calibrated and ran a drain and spin complete; dspstn on spec-tagged invntry: 1 W11399437 DRAIN PUMP"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Winchester, Connecticut 06098
Ruben C.
Job Details:
01/17/2025
Checked unit has screeching sound in high spin replaced cam tested operation normal ran diagnostics normal ran quick cycle normal no screeching at this time; used 1 W10721967 (CAM KIT) from stock
We serviced a
SAMSUNG RANGE
Model NE63T8111SS/AA
Near Torrington, Connecticut 06790
Ruben C.
Job Details:
01/17/2025
Replaced burner and switch tested operation normal all burners heating normally
We serviced a
WHIRLPOOL WASHER
Model Mvw7232hw0
Near Charlotte, North Carolina 28269
Clinton
Job Details:
01/17/2025
The unit has a failed a gear case leaks under additional unit has burn wires going in to clutch assembly
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Gastonia, North Carolina 28056
Mitch H.
Job Details:
01/17/2025
"Replaced stator, rotor and clutch. Will now run but found gear case making very loud chattering and grinding noise. Ordering gear case. Advised customer that office will call to schedule when parts arrive ; ordrng 1 W11449841 (Gear case)"