We serviced a
GE LAUNDRY CENTER
Model PFQ97HSPV0DS
Near Wrentham, MA 02093
Aimee Z.
Job Details: 03/04/2025
Installed new drain pump filled and drain few times
We serviced a
SAMSUNG RANGE
Model NX58R4311SS
Near Foxborough, MA 02035
Aimee Z.
Job Details: 03/04/2025
Found needs new IGNITOR and pre heated to 350 complete; used 1 12400035 (Igniter) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Rock Hill, SC 29730
Brandon
Job Details: 03/04/2025
"Complaint cannot use unit. Found on arrival that control is bad on unit . Ordering control for repair. ; ordrng 1 W11608056 (Control), dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR"
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near Indian Land, SC 29707
Brandon
Job Details: 03/04/2025
Tech was assigned as a helper; snapped 2 QuickPics
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF767SDHZ00
Near Shrewsbury, MA 01545
Glenn
Job Details: 03/04/2025
Found water to the fridge was off turned water on tested ok also found shorted leds replaced leds with led kit tested all ok ; used 1 W11683243 (LED KIT WHITE (12 LEDS)) from stock
We serviced a
JENNAIR RANGE
Model JGRP436HL05
Near Shrewsbury, MA 01545
Glenn
Job Details: 03/04/2025
Installed parts user interface and relay board tested all ok
We serviced a
KITCHENAID RANGE
Model KFEG504KPS3
Near Worcester, MA 01605
Glenn
Job Details: 03/04/2025
Tested found right front element is open it is getting proper voltage 240. Order part ; rqstng P&A on 1 W11517959 (Right front element)
We serviced a
WHIRLPOOL WASHER FL
Model WFW560CHW4
Near Worcester, MA 01608
Glenn
Job Details: 03/04/2025
Complaint washer would not turn on. Installed control now washer powers on unable to test further as it is not hook up to water or drainage
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Fort Mill, SC 29715
Clinton
Job Details: 03/04/2025
Installed control board tested unit multiple times u it heated properly each time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Charlotte, NC 28213
Johnny
Job Details: 03/04/2025
"Ran icemaker fill test, fill tube was frozen. Ordering new heater; ordrng 1 W11087201 (Fill tube heater)"
We serviced a
WHIRLPOOL WASHER FRONT LO
Model WFW5605MC1
Near Charlotte, NC 28213
Johnny
Job Details: 03/04/2025
Sr7741075121Contacted whirlpool Tech-Line and sent them the cx provided video. Based on video Tech-Line determined unit is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ
Near Fort Mill, SC 29707
Brandon
Job Details: 03/04/2025
Complaint unit is leaking. On arrival I found that unit is leaking from sump assembly. Replaced sump assembly and tested unit. Unit tested as designed with no leaks.
We serviced a
KITCHENAID REFRIGERATOR BO
Model KRFC300ESS01
Near Indian Land, SC 29707
Brandon
Job Details: 03/04/2025
On arrival I installed all parts ordered and tested unit after installation. Unit dispensed water properly and ice maker harvested as designed. No other issues found.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Worcester, MA 01609
Glenn
Job Details: 03/04/2025
Installed control ran diagnostics cycle all tested ok
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Charlotte, NC 28278
Clinton
Job Details: 03/04/2025
7741028242 called safety to document I couldnt find any leaks or smell any gas on unit. Has company wrote of red tag u it has less then 1.1 percent of gas part per million in the upper oven. At this time unit is safe and with in range
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near Indian Land, SC 29707
Jonathan J.
Job Details: 03/04/2025
"I replaced all previously ordered parts, tested operations, and no further issues found with washing machine at this time ran a cycle, no leakage occurring in the middle of a cycle at this time either."
We serviced a
WHIRLPOOL WASHER tl
Model WTW5000DW1
Near Charlotte, NC 28277
Jonathan J.
Job Details: 03/04/2025
"Two point unit constantly out of balance, not washing properly not agitating properly not spending laundry out. I attempted to replace all previously ordered parts, but was unable to remove agitator. Also found Cam has been grinding also found latch. Its broken and will not seat properly and it will also need the hub to repair. Will need 2X time.; ordrng 1 W10752283 (Washplate) and 1 W10752187 (Screw) and 1 W10721967 (Cam) and 1 W10528947 (Hub) and 1 W11307244 (Latch)"
We serviced a
MAYTAG WASHER TL
Model MVW5035MW2
Near Charlotte, NC 28277
Jonathan J.
Job Details: 03/04/2025
Complaints washing machine making horrible noise. I found noise is due to defective gear case allowing cam gear to drop down further than what its supposed to causing cam to grind. No further issues found with washing machine at this time. Everything working fine apart from gear case.; ordrng 1 W10721967 (Cam) and 1 W11449840 (Gearcase) and 1 W11551646 (Nut) and 1 W11550891 (Agitator)
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ4
Near Charlotte, NC 28215
Johnny
Job Details: 03/04/2025
"Installed new part, tested unit by heating to 350, no error occurred. Unit working as designed."
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KSSC48FTS04
Near Bessemer City, NC 28016
Ryan S.
Job Details: 03/04/2025
"Returned to install parts, when taking off filter dryer/ discharging system found black/ brown goo coming out of dryer, system is contaminated. Called techline to inform /report situation . Sent photo . SR#7741075153. Informed customer in 3-5 days whirlpool will be in contact."
We serviced a
MAYTAG DRYER
Model MEDX555DW1
Near Charlotte, NC 28213
Johnny
Job Details: 03/04/2025
"Unit not starting, during investigation discovered thermal fuse to have no continuity, replaced with new one, Cx verified unit running and heat. Working as designed. Cx must have vent cleaned of all lint and debri.; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507EWH
Near Fort Mill, SC 29715
Brandon
Job Details: 03/04/2025
On arrival I replaced LEDs that were out. Unit tested properly after replacing lights. No other issues found.
We serviced a
JENN-AIR REFRIGERATOR FDB
Model Jffcc72efs02
Near North Brookfield, MA 01535
Chris B.
Job Details: 03/04/2025
Replaced part and ice maker turned normal. Ran fill test and all working good. Ran ice maker test and all normal. 1yr warranty on parts and labor.
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Charlton, MA 01507
Chris B.
Job Details: 03/04/2025
Complaint that the dryer is not heating properly. Found burnt wire on the thermal fuse and cracked console. Put in for 2x Frame Job due to unit being stacked.; ordrng 1 W11310055 (Harness Wire) and 1 WP8557403 (High Limit Thermistor) and 1 280148 (Thermal Cutoff) and 1 W11384511 (Console White) and 1 2xFrameJob (2x Frame Job)
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Southbridge, MA 01550
Chris B.
Job Details: 03/04/2025
"Complaint that the dryer is not heating properly. Found error codes F2E1, F3E2. Found multiple issues with the dryer from lint accumulation in the housing to sensor problems. Found proper reading from the sensor to the board connector and running diagnostic twice shut down and had to run diagnostic again. Will order all parts for approval. ; rqstng P&A on 1 WP3387747 (Heating Element) and 1 279973 (Cut Off Fuse Kit) and 1 WP3391914 (Thermal Fuse) and 1 W11129408 (Filter Housing) and 1 W11086603 (Lint Screen) and 1 W11525996 (Control Board) and 1 WPW10298258 (Harness Wire) and 2 WP3387223 (Sensor Strip)s and 1 661570V (Belt) and 1 W10837240 (Tensioner) and 1 2xFrameJob (2x Frame Job)"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4816FW3
Near Kings Mountain, NC 28086
Mitch H.
Job Details: 03/04/2025
Tested and found washer operating properly at this time. Entered diagnostics found F3E1 pressure system error. Customer said drain pump would not shut off. Quoted customer for replacement of control. Customer is not going to repair at this time. Collected for service call on cc
We serviced a
WHIRLPOOL WALL OVEN DBL
Model WOC54EC0HS20
Near Gastonia, NC 28056
Mitch H.
Job Details: 03/04/2025
"Pulled oven partially from wall. Removed and replaced console and control. Reinstalled in wall, turned breaker back on. Tested, both microwave and oven operating properly."
We serviced a
JENNAIR RANGE
Model JES1750FS1
Near Gastonia, NC 28056
Mitch H.
Job Details: 03/04/2025
Checked and found that in back left corner of cooktop the adhesive has let go causing cooktop to lift. Top is up approximately 1/8 inch. Requesting P&A for top. Advised customer that office will call to schedule when part arrives ; rqstng P&A on 1 W10818724 (Cooktop)
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRSC703HPS05
Near Weddington, NC 28104
Jonathan J.
Job Details: 03/04/2025
"Complaint unit making a loud noise between three and 430 like clockwork and also in the morning as well early before seven like clockwork. I suspect unit is going into defrost mode as I could not duplicate noise today, but I suspect noise is coming from fresh food evaporator fan motor area. Customer will be getting more data for me between when I now and when I come back.; ordrng 1 W11608966 (Fan assembly) and 1 W10316760 (Defrost sensor)"
We serviced a
WHIRLPOOL REFRIGERATOR BO
Model WRF555SDFZ15
Near Indian Trail, NC 28079
Jonathan J.
Job Details: 03/04/2025
"Complaint unit making ice fine now, but is not dispensing ice at all. I found yolk had separated and stripped out threads from motor. I repaired unit tested operations no additional issues found."
We serviced a
WHIRLPOOL MW/WALL OVEN COM
Model WOC54EC0HS22
Near Charlotte, NC 28278
Clinton
Job Details: 03/04/2025
Installed new light bulb u it working properly after repair
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ0
Near Charlotte, NC 28278
Clinton
Job Details: 03/04/2025
On arrival customer stated dryer had a new issues since my last visits it is no longer running I installed new hinge door closes much better now. Dryer has f70 error. Control issue Custer must contact and set up new ticket. For service for this
We serviced a
WHIRLPOOL COOKTOP
Model WCGK7536PS00
Near Charlotte, NC 28278
Clinton
Job Details: 03/04/2025
Unit boiled water in less then 10 mins. All flames on all burners look great. No issues found with unit
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Charlotte, NC 28278
Clinton
Job Details: 03/04/2025
Drain hose hitting wall in spin zip tied out the way. No other issues or errors
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF577KPS02
Near Charlotte, NC 28278
Clinton
Job Details: 03/04/2025
Unit had a clogged water filter causing slow water pressure causing long fill times. Replaced filter unit working properly after that Custer provided filter
We serviced a
WHIRLPOOL RANGE
Model MER8700DS1
Near Mount Holly, NC 28120
Ryan S.
Job Details: 03/04/2025
Found bake element burnt out.replaced from ts. Ran bake 350? unit heated properly. ; used 1 W10779716 (ELEMENT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Denver, NC 28037
Ryan S.
Job Details: 03/04/2025
Returned to install sump and control board. Ran unit through diagnostic and quick wash . Verified no leaks and verified proper operation.
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ1
Near Gastonia, NC 28054
Mitch H.
Job Details: 03/04/2025
"Disassembled washer. Removed and replaced gear case, cam, actuator and related parts. Reassembled, ran control calibration, tested washer. All operating properly.; dspstn on spec-tagged invntry: 1 W11158830 CAPACITOR"
We serviced a
KITCHENAID WALL OVEN DBL
Model KOEC530PPS00
Near Charlotte, NC 28226
Clinton
Job Details: 03/04/2025
Installed new ring unit is now heating properly longer making any noise
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Indian Trail, NC 28079
Jonathan J.
Job Details: 03/04/2025
Complaint washing machine is not draining. I found wiring harness is broken. I splice harness back together with a wire nut. So customer could use it as a temporary repair as of right now. Advising if possible for customer not to use it all.; ordrng 1 W11643701 (HARNESS LOWER)
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near Gastonia, NC 28054
Mitch H.
Job Details: 03/04/2025
Found rack wheels on bottom rack missing. Customer says they broke off. Checked and ensured they were not in bottom of dishwasher. Removed and replaced wheels. Rack now moving around operating properly
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Monroe, NC 28110
Jonathan J.
Job Details: 03/04/2025
I replaced all previously ordered parts tested operations dryer is heating and operating normally. Notated that on placard of total length event is 55 feet with 2x 90s and 1x45.
We serviced a
AMANA RANGE
Model WFE320M0JS3
Near Denver, NC 28037
Ryan S.
Job Details: 03/04/2025
Customer had closing documents for oven in new build . Customer complained burners. Too hot or not hot enough. Found switches malfunctioning and find damage to surface elements also.ordering both switches and surface burners for right front and right rear burners. Scheduled return call for ; ordrng 1 W11171119 (Rear right burner) and 1 W11047722 (Front right burner) and 1 WP3149400 (Infinite Switch) and 1 WP3149404 (Right rear infinite switch)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRT311FZDB0
Near Gastonia, NC 28054
Mitch H.
Job Details: 03/04/2025
Unplugged refrigerator. Removed and replaced refrigerator control. Checked all connections. Plugged unit back in. All functions and components now working. Able to adjust temperatures and settings.
We serviced a
WHIRLPOOL WALL OVEN
Model RB265PXK0
Near Gastonia, NC 28054
Mitch H.
Job Details: 03/04/2025
"Found bake element broken. Removed and replaced bake element. Turned breaker back on. Tested, heating and operating properly."
We serviced a
MAYTAG DRYER
Model MEDB855DC3
Near Denver, NC 28037
Ryan S.
Job Details: 03/04/2025
Found thermal fuse blown. Replaced thermal fuse. Heating element ok. Informed customer to check exhaust for obstructions. Verified proper operation. ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Iron Station, NC 28080
Ryan S.
Job Details: 03/04/2025
"Installed new gear case , slider, rotor, stator, clutch, and wash plate. Ran unit through diagnostic cycle. Then ran quick wash. Verified proper operation."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Charlotte, NC 28213
Johnny
Job Details: 03/04/2025
Control non responsive to commands. Replaced control board. Ran calibration cycle. Ran service cycle. Unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT138FZDW00
Near Charlotte, NC 28213
Johnny
Job Details: 03/04/2025
"Cx stated freezer freezing but fresh food section not cooling, upon inspection discovered evaporator fan not working, showed cx. Replaced with new motor. Allowed customer to part now working properly. Informed cx it takes 24-48 hrs for temperature regulation. Unit working as designed.; used 1 WP2315539 (EVAP MOTOR) from stock"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8127LW1
Near Dallas, NC 28034
Ryan S.
Job Details: 03/04/2025
"Returned to install parts ordered installed new gear case and wash plate re-unit through high speed, spin and agitate . Ran quick wash. Verified proper operation."
We serviced a
KITCHENAID RANGE
Model KFGG504KPS4
Near Southington, CT 06479
Jimmy R.
Job Details: 03/04/2025
Checked holder and found wrong one need front right holder will reorder and return in with parts advised we would call when part was in ; ordrng 1 W11557816 (Holder)
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Southington, CT 06479
Jimmy R.
Job Details: 03/04/2025
"Tested unit and found control panel selecting selections on its own customer has to unplug unit to stop, checked for errors and found F1e0 communication error f6e0 user interface lost communication both controls not responding to each other and touch panel has a stuck key. Unit will need new console and control, parts tentative p/a ; ordrng 1 W11339755 (Console) and 1 W11205353 (Main cntrl), states that autho needed"
We serviced a
MAYTAG WASHER TL
Model WTW5105HW0
Near Southington, CT 06489
Jimmy R.
Job Details: 03/04/2025
"Checked unit due to unit would keep erroring out and never complete a cycle unless customer moves tub back and forth then starts it again some times it would work sometimes it would not with a heavy load of clothes. Checked errors finding F7e1 tachometer missing or wrong signal f7e7 motor not reaching rpms F7e6 motor circuit open f0e2 over suds F0e3 over loaded. Let machine run threw a wash cycle and found when unit would get down to 8 Min it would stop and sit three sensing and sensing then filling then sensing over and over never completing the spin cycle, ran diagnostics and tried running a spin and unit would just spin A little bit then stop spin A little then stop. Control thinks unit had an unbalanced load will need to replace control and harness, parts tentative p/a ; ordrng 1 W11543997 (Main cntrl) and 1 W11568983 (Harness), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Charlotte, NC 28262
Johnny
Job Details: 03/04/2025
"Installed new part, pressurized with nitrogen to check for leaks, no leaks, added 148g of r134. Informed customer 48-72 hours for temperature regulation. Unit working as designed.; used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Fort Mill, SC 29715
Brandon
Job Details: 03/04/2025
Complaint dishwasher not heating. On arrival I put unit is diagnostic mode and tested heater. It would not come on in test cycle. Ordering thermostat and control for repair.; ordrng 1 WP661566 (Thermostat) and 1 W10906428 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Rock Hill, SC 29730
Brandon
Job Details: 03/04/2025
Complaint unit has long dry times. On arrival I found unit was working properly.Heating and turning as designed. Customer has ventilation issue. No repairs needed on unit.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5057LW0
Near Monroe, NC 28112
Jonathan J.
Job Details: 03/04/2025
Two point washing machine goes from sense to done in less than a minute. I found capacitor has failed preventing drum from spinning leading to customers issue. I placed unit in a calibration cycle tested operations. Drain pump is coming on all water. Inlet valves are working fine no further issues found. After replacing capacitor. ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock
We serviced a
LG REFRIGERATOR
Model LRSXS2706V/00
Near Thomaston, CT 06787
Andre
Job Details: 03/04/2025
Ck unit upon arrival and found unit producing ice but not dispensing ice. Check and found Gears within the inside of ice bucket damage see attach photo. Customer is frustrated with the amount of repair that has been done to this unit with the same issue per customer ice make has been replace twice and ice bucket has been replace 4th time. Submitted for Authorization for a new ice bucket parts Tentative P/A; ordrng 1 AKC74069802 (Ice Container)
We serviced a
MAYTAG DRYER ELECTRIC
Model MED6230HW2
Near Kannapolis, NC 28081
Johnny
Job Details: 03/04/2025
"Diagnosed dryer not drying, cracked heater element? Cx replaced part with own part, reassembled dryer, tested unit, working as designed. Cx is aware since we did not provide part, we do no warranty part and labor is non refundable or warranted."
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Torrington, CT 06790
Andre
Job Details: 03/04/2025
Ck unit upon arrival and remove and install control with capacitors and actuator. Calibrate unit and ran cycle and monitor unit unit now operating to normal manufacturers specs
We serviced a
KITCHENAID WALL OVEN
Model KOCE507ESS11
Near Plainville, CT 06062
Andre
Job Details: 03/04/2025
Ck unit and have customer cut power to unit and install user interface and test operation and unit start to heat up and operate lights to off and On when door open and close
We serviced a
MAYTAG DISHWASHER
Model MDPS6124RZ1
Near East Windsor, CT 06016
Gary V.
Job Details: 03/04/2025
"Inspected and found wash pump relay sticking closed causing continuous wash for hours, unit needs new control board, will order and return. Customer wants this coming Monday am slot.; ordrng 1 W11731014 (Main acu)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model JS48PPDUDE01
Near Somers, CT 06071
Gary V.
Job Details: 03/04/2025
"Inspected and found ice maker broken mid cycle, replaced with new ice maker and cycled and filled with water, please allow 24-48 hours for ice production."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MSS00
Near Worcester, MA 01605
Glenn
Job Details: 03/04/2025
Dispenser assembly broken Installed parts all ok
We serviced a
JENNAIR RANGE
Model jgr8895bds12
Near Mansfield, MA 02048
Aimee Z.
Job Details: 03/04/2025
"Found needed a new IGNITOR, replaced truck stock Pre heated to 300; used 1 12400035 (Igniter) from stock"
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW0
Near New Britain, CT 06051
Andre
Job Details: 03/04/2025
Ck unit upon arrival and per customer unit is not getting any water. Check unit and found control Lock. Unlock control and ran cycle and unit now getting water monitor cycle and unit is now operating to manufacturers specs
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Berlin, CT 06037
Andre
Job Details: 03/04/2025
Ck unit upon arrival and per customer turn table would tilt off ring turntable. Use a glass with water and advance in to cycle and found turn table motor rotating with no issue customer believes its the ring turntable is causing the issue which I then inform customer the Ring turntable is not a functional part and wont be covered. Inform customer contract only covers functional mechanical repair. Customer will contact her warranty
We serviced a
WHIRLPOOL RANGE
Model WFE745H0FS1
Near Berlin, CT 06037
Andre
Job Details: 03/04/2025
Ck unit upon arrival and install oven sensor with main control and advance unit into cycle and unit not cycling on and off normally as designed
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDT535PGR3BB
Near Easthampton, MA 01027
Mike K.
Job Details: 03/04/2025
Replaced wash motor and unit working properly in normal wash cycle
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Westfield, MA 01085
Mike K.
Job Details: 03/04/2025
"Complaints my of not agitating after last repair. Cam/actauator were replaced as it had melt the cam and jammed the actuator. It had operated correctly in diagnostic cycle after repair. On arrival checked lower unit and all looked good, ran diagnostic cycle and again did not agitate properly, going trough spin properly. Error history F0e7, F7e6, f0e3, which I cleared ( wasnt accessed /cleared previously). Pulled cam and it had once again melted itself. No burrs felt on gear case, replaced cam and added a little silicone grease to section touching Gearcase. Ran diagnostic and agitate and spin worked properly. Ran quick cycle/deep fill through fill and went into agitate properly. Belt makes some creaks, but functioning and unit operated properly.If failure reoccurs , quote for gear case assy/Washplate additional labor.No additional cost for today, part/labor under out warranty.; used 1 W10721967 (CAM KIT) from stock"
We serviced a
GE REFRIGERATOR FDB
Model GFE28GYNHFS
Near Southwick, MA 01077
Mike K.
Job Details: 03/04/2025
"Went to replace evap and found unit is running evap fan when going into diagnostics, it is suppose to shut everything down and set three way valve to home/open. This would mean it likely is not setting to home so cannot pull vacuum on whole system. And could be why leak wasnt detected previously.. it was in freezer position test during repair.Randy at office helped fine that unit will go into home position when turned on, can feel valve vibrate, unplug when stopped. Did so and pulled unit into vacuum, leaking. This points to a rf evap leak and replaced rf evap. Burnt hole through new evap stem when brazing, repaired an`d pulled unit into vacuum, held fine. Charged unit with 60 g r600a. Return line getting warm, set unit to cooling rf and verified getting frost pattern on rf evap and bubble tested joints with no leaks found. Cs to monitor"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Southwick, MA 01077
Mike K.
Job Details: 03/04/2025
Replaced gear case assy/basket/actuator/cam/belt. Ran recalibration and diagnostic cycle fine.; dspstn on spec-tagged invntry: 1 WPW10006384 BELT
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS555SIHZ06
Near Clover, SC 29710
Mitch H.
Job Details: 03/04/2025
Checked and tested. Ice maker would not complete cycle and water valve not working l valve has correct incoming power but not opening. Ordering ice maker and valve. Checked part availability and scheduled return for 3/12 AM ; ordrng 1 W10873791 (Ice maker) and 1 WPW10179146 (Valve)
We serviced a
JENNAIR RANGE
Model JDRP430HL01
Near Lincolnton, NC 28092
Ryan S.
Job Details: 03/04/2025
"Installed parts ordered, unit now igniting properly. All burners working as designed. Verified proper operation and showed customer."
We serviced a
BOSCH DISHWASHER
Model SHE3AR72UC/22
Near Meriden, CT 06450
Jimmy R.
Job Details: 03/04/2025
"Tested unit and found when running machine it would make a loud noise and not wash properly, found noise coming from motor and motor getting weak causing it to not pump strong and not wash good. Unit will need new motor to fix issues, customer will hold off for now sent estimate"
We serviced a
LG DRYER ELECTRIC
Model DLE7300WE
Near Enfield, CT 06082
Gary V.
Job Details: 03/04/2025
"Inspected and found idler pulley making noise, quoted and he will call."
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Wilbraham, MA 01095
Jorden
Job Details: 03/04/2025
"Arrived and installed kit and tube, tested fine."
We serviced a
AMANA RANGE
Model AER6303MFW6
Near Chicopee, MA 01020
Jorden
Job Details: 03/04/2025
"Arrived and found unit set on Celsius, changed to Fahrenheit and tested fine."
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ2
Near Chicopee, MA 01013
Jorden
Job Details: 03/04/2025
"Arrived and found error codes F5E1 (lid lock issue) and F3E1 (pressure fault) stored in system, cleared codes. Ran auto test mode and unit operated normally. Based on customer description and the error codes stored control would be primary suspect for failure. Customer requested part be shipped to his home (location of desired shipping in sticky notes for office).; ordrng 1 W11712987 (ACU)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near South Windsor, CT 06074
Gary V.
Job Details: 03/04/2025
"Inspected and found f8e4 fault and water in the overspill tray causing fault, customer may have used wrong detergent and had suds overspill, cleared water away and cycled thru diagnostic test, and all functions tested fine now."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Waterbury, CT 06710
Jimmy R.
Job Details: 03/04/2025
"Tested oven and found unit coming on but displaying error f2e1 shorted keypad and oven would not work. Checked keyboard for loose wiring and noticed key pad burned, replaced touch panel and harness heated oven to 350 degrees and unit is now heating up and working to specs"
We serviced a
SAMSUNG REFRIGERATOR FDB
Model RF220NCTASG/AA
Near West Springfield, MA 01089
Jorden
Job Details: 03/04/2025
Arrived and found right main shelf support broken causing shelf to sag and ice maker twisted and locked in place. Unit needs new support and ice maker. ; ordrng 1 DA97-07603B (Ice maker) and 1 DA61-08786A (Shelf support)
We serviced a
KITCHENAID OVEN
Model KOED530PSS00
Near Webster, MA 01570
Glenn
Job Details: 03/04/2025
Installed parts tested all ok
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS325SDHZ11
Near Auburn, MA 01501
Glenn
Job Details: 03/04/2025
Sealed the ice maker fill tube where it meets the wall behind ice maker to stop the drip and steamed the freezer door seal all tested ok ; used 1 WP482338 (FOOD GRADE ADHESIVE) from stock
We serviced a
GE MONOGRAM REFRIGERATOR
Model ZIS420NXB
Near Franklin, MA 02038
Aimee Z.
Job Details: 03/04/2025
Found the compressor hot and the filter dryer cold.Freezer is 12 and fridge is 53Evap freezer filled with frost no power at heater needs control and heater with term.Also explained might have a filter dryer or compressor issue wont know until defrost issue Is resolved . Cust ok with gave her price on system work Going throug( with repairNeed 2 slots need to steam out agin ; ordrng 1 WR51X10111 (Heater) and 1 WR55X11070 (Main control) and 1 Wr50x10092 (Term)
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRX986SIHZ02
Near Milford, MA 01757
Aimee Z.
Job Details: 03/04/2025
Found fridge evap a block of ice and freezer and the ice Brock the cover. Steamed out fridge needs fan and damper The damper was full of ice and evap. The freezer recovered and is cooling but no fanWill need extra time to re stream fridge and freezer ; rqstng P&A on 1 W11087438 (Fridge fan) and 1 WPW10248595 (Damper) and 1 W11188493 (Cover) and 1 W11452196 (Evap freezer fan)
We serviced a
SAMSUNG DRYER
Model DV350AEW/XAA
Near Worcester, MA 01605
Glenn
Job Details: 03/03/2025
Open dryer element order part ; ordrng 1 WP35001247 (Dryer element)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Holyoke, MA 01040
Mike K.
Job Details: 03/03/2025
"Drain wire connection has broke at connector added previously. Whole harness wasnt replaced because of complexity of getting to unit. Moved everything so it could be replaced, informed cs it is beyond what we would usually do and in the future they would need to move the dryer out so we could access washer or have a second tech, which isnt covered by contract; used 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2087HRS
Near Shrewsbury, MA 01545
Glenn
Job Details: 03/03/2025
Fill valve is leaking at the dispenser order part ; ordrng 1 WP67005154 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Northampton, MA 01062
Mike K.
Job Details: 03/03/2025
"Unit is under 1yr wp warranty per service bench. Control comes on and all buttons working except the start button. Unit goes through diagnostic cycle fine, fill, wash and drain working qfine. Ordering control.Office to contact cs when parts come in to schedule return. ; ordrng 1 W11683480 (Control) and 1 W11613564 (Console)"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Charlotte, NC 28203
Clinton
Job Details: 03/03/2025
Installed new control unit it runs and operating heating no faults.
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC704FPS06
Near Charlotte, NC 28277
Clinton
Job Details: 03/03/2025
Office sent call back for me to collect payment. But Randy told me to install the filter with out payments customer is not paying for filter I told her at time she refused Randy said to install it anyway
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Charlotte, NC 28202
Clinton
Job Details: 03/03/2025
Unit still displays f1e1 the is a control or harness issue. Called tech line and documented with them.; ordrng 1 W11310055 (Harness) and 1 W11565024 (Control)
We serviced a
GE REFRIGERATOR TO
Model GTS17DTNKRWW
Near Plymouth, CT 06782
Andre
Job Details: 03/03/2025
Ck unit upon arrival and found homes is a older home which have a fire place in each room. Fire place in dining room/kitchen is always running measure room temperature and room is 92.8 degrees. Found excessive ice build up between fan blade causing noise. Ice formation is due to the excessive heat in room is causing moisture buildup each time door is open and closed which accumulated in to ice over time inform customer. And defrost all ice and unit is now operating to manufacturers specs
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5010LW1
Near Plymouth, CT 06782
Andre
Job Details: 03/03/2025
Ck unit upon arrival n arrival and install main control with with valve and calibrate unit and ran cycle unit now operating to manufacturers specs
We serviced a
WHIRLPOOL RANGE
Model KGCU467VSS02
Near West Hartford, CT 06117
Gary V.
Job Details: 03/03/2025
"Concern is sparking on its own. Inspected and found multiple problems, electrode tips worn out and switches and harness not closing properly to make proper contact from spark module to burners. Will submit for parts needed for repair and call.; rqstng P&A on 1 W10631509 (Switch harness) and 1 W10475147 (Module) and 6 8286725 (Electrode)s and 1 W10145986 (Harness)"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Southington, CT 06479
Jimmy R.
Job Details: 03/03/2025
"Checked over dryer and found steam valve connection dripping water, checked connection and found water connection tight but not sealing removed connection and found washer inside not positioned on valve correctly causing it to leak water. Fixed rubber washer and reconnected valve ran steam cycle and unit is now dry and operating to specs"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Holden, MA 01520
Chris B.
Job Details: 03/03/2025
Complaint that the washer is not draining correctly. Found bad harness wire. Replaced with TS #W11643701 and washer working normal.; used 1 W11643701 (HARNESS LOWER) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near West Hartford, CT 06117
Gary V.
Job Details: 03/03/2025
"Inspected and found door hinges broken causing door to flop down without support, quoted for repair and they will call if wants to proceed."
We serviced a
LG REFRIGERATOR FDB
Model LSFXC2476S/01
Near Somers, CT 06071
Jorden
Job Details: 03/03/2025
"Arrived and rediagnosed, exposed upper right door switch and verified switch is not reacting to magnets. Jumped out door switch and still experienced door problems in regards to lights and dispenser responding. Found wire inside door is loose and causing this intermittent/poor connection. Informed customer a new door would be needed and customer opted out of repair."