Service History 22 - Advantage Appliance Repair

We serviced a

GE LAUNDRY CENTER

Model PFQ97HSPV0DS

Near Wrentham, MA 02093

Aimee Z.

Job Details: 03/04/2025

Installed new drain pump filled and drain few times

We serviced a

SAMSUNG RANGE

Model NX58R4311SS

Near Foxborough, MA 02035

Aimee Z.

Job Details: 03/04/2025

Found needs new IGNITOR and pre heated to 350 complete; used 1 12400035 (Igniter) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Rock Hill, SC 29730

Brandon

Job Details: 03/04/2025

"Complaint cannot use unit. Found on arrival that control is bad on unit . Ordering control for repair. ; ordrng 1 W11608056 (Control), dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR"

We serviced a

MAYTAG WASHER

Model MHW8630HW3

Near Indian Land, SC 29707

Brandon

Job Details: 03/04/2025

Tech was assigned as a helper; snapped 2 QuickPics

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF767SDHZ00

Near Shrewsbury, MA 01545

Glenn

Job Details: 03/04/2025

Found water to the fridge was off turned water on tested ok also found shorted leds replaced leds with led kit tested all ok ; used 1 W11683243 (LED KIT WHITE (12 LEDS)) from stock

We serviced a

JENNAIR RANGE

Model JGRP436HL05

Near Shrewsbury, MA 01545

Glenn

Job Details: 03/04/2025

Installed parts user interface and relay board tested all ok

We serviced a

KITCHENAID RANGE

Model KFEG504KPS3

Near Worcester, MA 01605

Glenn

Job Details: 03/04/2025

Tested found right front element is open it is getting proper voltage 240. Order part ; rqstng P&A on 1 W11517959 (Right front element)

We serviced a

WHIRLPOOL WASHER FL

Model WFW560CHW4

Near Worcester, MA 01608

Glenn

Job Details: 03/04/2025

Complaint washer would not turn on. Installed control now washer powers on unable to test further as it is not hook up to water or drainage

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HZ09

Near Fort Mill, SC 29715

Clinton

Job Details: 03/04/2025

Installed control board tested unit multiple times u it heated properly each time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Charlotte, NC 28213

Johnny

Job Details: 03/04/2025

"Ran icemaker fill test, fill tube was frozen. Ordering new heater; ordrng 1 W11087201 (Fill tube heater)"

We serviced a

WHIRLPOOL WASHER FRONT LO

Model WFW5605MC1

Near Charlotte, NC 28213

Johnny

Job Details: 03/04/2025

Sr7741075121Contacted whirlpool Tech-Line and sent them the cx provided video. Based on video Tech-Line determined unit is working as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ

Near Fort Mill, SC 29707

Brandon

Job Details: 03/04/2025

Complaint unit is leaking. On arrival I found that unit is leaking from sump assembly. Replaced sump assembly and tested unit. Unit tested as designed with no leaks.

We serviced a

KITCHENAID REFRIGERATOR BO

Model KRFC300ESS01

Near Indian Land, SC 29707

Brandon

Job Details: 03/04/2025

On arrival I installed all parts ordered and tested unit after installation. Unit dispensed water properly and ice maker harvested as designed. No other issues found.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Worcester, MA 01609

Glenn

Job Details: 03/04/2025

Installed control ran diagnostics cycle all tested ok

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Charlotte, NC 28278

Clinton

Job Details: 03/04/2025

7741028242 called safety to document I couldnt find any leaks or smell any gas on unit. Has company wrote of red tag u it has less then 1.1 percent of gas part per million in the upper oven. At this time unit is safe and with in range

We serviced a

MAYTAG WASHER

Model MHW8630HW3

Near Indian Land, SC 29707

Jonathan J.

Job Details: 03/04/2025

"I replaced all previously ordered parts, tested operations, and no further issues found with washing machine at this time ran a cycle, no leakage occurring in the middle of a cycle at this time either."

We serviced a

WHIRLPOOL WASHER tl

Model WTW5000DW1

Near Charlotte, NC 28277

Jonathan J.

Job Details: 03/04/2025

"Two point unit constantly out of balance, not washing properly not agitating properly not spending laundry out. I attempted to replace all previously ordered parts, but was unable to remove agitator. Also found Cam has been grinding also found latch. Its broken and will not seat properly and it will also need the hub to repair. Will need 2X time.; ordrng 1 W10752283 (Washplate) and 1 W10752187 (Screw) and 1 W10721967 (Cam) and 1 W10528947 (Hub) and 1 W11307244 (Latch)"

We serviced a

MAYTAG WASHER TL

Model MVW5035MW2

Near Charlotte, NC 28277

Jonathan J.

Job Details: 03/04/2025

Complaints washing machine making horrible noise. I found noise is due to defective gear case allowing cam gear to drop down further than what its supposed to causing cam to grind. No further issues found with washing machine at this time. Everything working fine apart from gear case.; ordrng 1 W10721967 (Cam) and 1 W11449840 (Gearcase) and 1 W11551646 (Nut) and 1 W11550891 (Agitator)

We serviced a

WHIRLPOOL RANGE

Model WEE745H0LZ4

Near Charlotte, NC 28215

Johnny

Job Details: 03/04/2025

"Installed new part, tested unit by heating to 350, no error occurred. Unit working as designed."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KSSC48FTS04

Near Bessemer City, NC 28016

Ryan S.

Job Details: 03/04/2025

"Returned to install parts, when taking off filter dryer/ discharging system found black/ brown goo coming out of dryer, system is contaminated. Called techline to inform /report situation . Sent photo . SR#7741075153. Informed customer in 3-5 days whirlpool will be in contact."

We serviced a

MAYTAG DRYER

Model MEDX555DW1

Near Charlotte, NC 28213

Johnny

Job Details: 03/04/2025

"Unit not starting, during investigation discovered thermal fuse to have no continuity, replaced with new one, Cx verified unit running and heat. Working as designed. Cx must have vent cleaned of all lint and debri.; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507EWH

Near Fort Mill, SC 29715

Brandon

Job Details: 03/04/2025

On arrival I replaced LEDs that were out. Unit tested properly after replacing lights. No other issues found.

We serviced a

JENN-AIR REFRIGERATOR FDB

Model Jffcc72efs02

Near North Brookfield, MA 01535

Chris B.

Job Details: 03/04/2025

Replaced part and ice maker turned normal. Ran fill test and all working good. Ran ice maker test and all normal. 1yr warranty on parts and labor.

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Charlton, MA 01507

Chris B.

Job Details: 03/04/2025

Complaint that the dryer is not heating properly. Found burnt wire on the thermal fuse and cracked console. Put in for 2x Frame Job due to unit being stacked.; ordrng 1 W11310055 (Harness Wire) and 1 WP8557403 (High Limit Thermistor) and 1 280148 (Thermal Cutoff) and 1 W11384511 (Console White) and 1 2xFrameJob (2x Frame Job)

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Southbridge, MA 01550

Chris B.

Job Details: 03/04/2025

"Complaint that the dryer is not heating properly. Found error codes F2E1, F3E2. Found multiple issues with the dryer from lint accumulation in the housing to sensor problems. Found proper reading from the sensor to the board connector and running diagnostic twice shut down and had to run diagnostic again. Will order all parts for approval. ; rqstng P&A on 1 WP3387747 (Heating Element) and 1 279973 (Cut Off Fuse Kit) and 1 WP3391914 (Thermal Fuse) and 1 W11129408 (Filter Housing) and 1 W11086603 (Lint Screen) and 1 W11525996 (Control Board) and 1 WPW10298258 (Harness Wire) and 2 WP3387223 (Sensor Strip)s and 1 661570V (Belt) and 1 W10837240 (Tensioner) and 1 2xFrameJob (2x Frame Job)"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4816FW3

Near Kings Mountain, NC 28086

Mitch H.

Job Details: 03/04/2025

Tested and found washer operating properly at this time. Entered diagnostics found F3E1 pressure system error. Customer said drain pump would not shut off. Quoted customer for replacement of control. Customer is not going to repair at this time. Collected for service call on cc

We serviced a

WHIRLPOOL WALL OVEN DBL

Model WOC54EC0HS20

Near Gastonia, NC 28056

Mitch H.

Job Details: 03/04/2025

"Pulled oven partially from wall. Removed and replaced console and control. Reinstalled in wall, turned breaker back on. Tested, both microwave and oven operating properly."

We serviced a

JENNAIR RANGE

Model JES1750FS1

Near Gastonia, NC 28056

Mitch H.

Job Details: 03/04/2025

Checked and found that in back left corner of cooktop the adhesive has let go causing cooktop to lift. Top is up approximately 1/8 inch. Requesting P&A for top. Advised customer that office will call to schedule when part arrives ; rqstng P&A on 1 W10818724 (Cooktop)

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRSC703HPS05

Near Weddington, NC 28104

Jonathan J.

Job Details: 03/04/2025

"Complaint unit making a loud noise between three and 430 like clockwork and also in the morning as well early before seven like clockwork. I suspect unit is going into defrost mode as I could not duplicate noise today, but I suspect noise is coming from fresh food evaporator fan motor area. Customer will be getting more data for me between when I now and when I come back.; ordrng 1 W11608966 (Fan assembly) and 1 W10316760 (Defrost sensor)"

We serviced a

WHIRLPOOL REFRIGERATOR BO

Model WRF555SDFZ15

Near Indian Trail, NC 28079

Jonathan J.

Job Details: 03/04/2025

"Complaint unit making ice fine now, but is not dispensing ice at all. I found yolk had separated and stripped out threads from motor. I repaired unit tested operations no additional issues found."

We serviced a

WHIRLPOOL MW/WALL OVEN COM

Model WOC54EC0HS22

Near Charlotte, NC 28278

Clinton

Job Details: 03/04/2025

Installed new light bulb u it working properly after repair

We serviced a

WHIRLPOOL DRYER

Model WED9200SQ0

Near Charlotte, NC 28278

Clinton

Job Details: 03/04/2025

On arrival customer stated dryer had a new issues since my last visits it is no longer running I installed new hinge door closes much better now. Dryer has f70 error. Control issue Custer must contact and set up new ticket. For service for this

We serviced a

WHIRLPOOL COOKTOP

Model WCGK7536PS00

Near Charlotte, NC 28278

Clinton

Job Details: 03/04/2025

Unit boiled water in less then 10 mins. All flames on all burners look great. No issues found with unit

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Charlotte, NC 28278

Clinton

Job Details: 03/04/2025

Drain hose hitting wall in spin zip tied out the way. No other issues or errors

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF577KPS02

Near Charlotte, NC 28278

Clinton

Job Details: 03/04/2025

Unit had a clogged water filter causing slow water pressure causing long fill times. Replaced filter unit working properly after that Custer provided filter

We serviced a

WHIRLPOOL RANGE

Model MER8700DS1

Near Mount Holly, NC 28120

Ryan S.

Job Details: 03/04/2025

Found bake element burnt out.replaced from ts. Ran bake 350? unit heated properly. ; used 1 W10779716 (ELEMENT) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Denver, NC 28037

Ryan S.

Job Details: 03/04/2025

Returned to install sump and control board. Ran unit through diagnostic and quick wash . Verified no leaks and verified proper operation.

We serviced a

WHIRLPOOL WASHER

Model WTW4800BQ1

Near Gastonia, NC 28054

Mitch H.

Job Details: 03/04/2025

"Disassembled washer. Removed and replaced gear case, cam, actuator and related parts. Reassembled, ran control calibration, tested washer. All operating properly.; dspstn on spec-tagged invntry: 1 W11158830 CAPACITOR"

We serviced a

KITCHENAID WALL OVEN DBL

Model KOEC530PPS00

Near Charlotte, NC 28226

Clinton

Job Details: 03/04/2025

Installed new ring unit is now heating properly longer making any noise

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW0

Near Indian Trail, NC 28079

Jonathan J.

Job Details: 03/04/2025

Complaint washing machine is not draining. I found wiring harness is broken. I splice harness back together with a wire nut. So customer could use it as a temporary repair as of right now. Advising if possible for customer not to use it all.; ordrng 1 W11643701 (HARNESS LOWER)

We serviced a

KITCHENAID DISHWASHER

Model KDTM354ESS3

Near Gastonia, NC 28054

Mitch H.

Job Details: 03/04/2025

Found rack wheels on bottom rack missing. Customer says they broke off. Checked and ensured they were not in bottom of dishwasher. Removed and replaced wheels. Rack now moving around operating properly

We serviced a

WHIRLPOOL DRYER

Model WED5100HC2

Near Monroe, NC 28110

Jonathan J.

Job Details: 03/04/2025

I replaced all previously ordered parts tested operations dryer is heating and operating normally. Notated that on placard of total length event is 55 feet with 2x 90s and 1x45.

We serviced a

AMANA RANGE

Model WFE320M0JS3

Near Denver, NC 28037

Ryan S.

Job Details: 03/04/2025

Customer had closing documents for oven in new build . Customer complained burners. Too hot or not hot enough. Found switches malfunctioning and find damage to surface elements also.ordering both switches and surface burners for right front and right rear burners. Scheduled return call for ; ordrng 1 W11171119 (Rear right burner) and 1 W11047722 (Front right burner) and 1 WP3149400 (Infinite Switch) and 1 WP3149404 (Right rear infinite switch)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRT311FZDB0

Near Gastonia, NC 28054

Mitch H.

Job Details: 03/04/2025

Unplugged refrigerator. Removed and replaced refrigerator control. Checked all connections. Plugged unit back in. All functions and components now working. Able to adjust temperatures and settings.

We serviced a

WHIRLPOOL WALL OVEN

Model RB265PXK0

Near Gastonia, NC 28054

Mitch H.

Job Details: 03/04/2025

"Found bake element broken. Removed and replaced bake element. Turned breaker back on. Tested, heating and operating properly."

We serviced a

MAYTAG DRYER

Model MEDB855DC3

Near Denver, NC 28037

Ryan S.

Job Details: 03/04/2025

Found thermal fuse blown. Replaced thermal fuse. Heating element ok. Informed customer to check exhaust for obstructions. Verified proper operation. ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Iron Station, NC 28080

Ryan S.

Job Details: 03/04/2025

"Installed new gear case , slider, rotor, stator, clutch, and wash plate. Ran unit through diagnostic cycle. Then ran quick wash. Verified proper operation."

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Charlotte, NC 28213

Johnny

Job Details: 03/04/2025

Control non responsive to commands. Replaced control board. Ran calibration cycle. Ran service cycle. Unit working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT138FZDW00

Near Charlotte, NC 28213

Johnny

Job Details: 03/04/2025

"Cx stated freezer freezing but fresh food section not cooling, upon inspection discovered evaporator fan not working, showed cx. Replaced with new motor. Allowed customer to part now working properly. Informed cx it takes 24-48 hrs for temperature regulation. Unit working as designed.; used 1 WP2315539 (EVAP MOTOR) from stock"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW8127LW1

Near Dallas, NC 28034

Ryan S.

Job Details: 03/04/2025

"Returned to install parts ordered installed new gear case and wash plate re-unit through high speed, spin and agitate . Ran quick wash. Verified proper operation."

We serviced a

KITCHENAID RANGE

Model KFGG504KPS4

Near Southington, CT 06479

Jimmy R.

Job Details: 03/04/2025

Checked holder and found wrong one need front right holder will reorder and return in with parts advised we would call when part was in ; ordrng 1 W11557816 (Holder)

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Southington, CT 06479

Jimmy R.

Job Details: 03/04/2025

"Tested unit and found control panel selecting selections on its own customer has to unplug unit to stop, checked for errors and found F1e0 communication error f6e0 user interface lost communication both controls not responding to each other and touch panel has a stuck key. Unit will need new console and control, parts tentative p/a ; ordrng 1 W11339755 (Console) and 1 W11205353 (Main cntrl), states that autho needed"

We serviced a

MAYTAG WASHER TL

Model WTW5105HW0

Near Southington, CT 06489

Jimmy R.

Job Details: 03/04/2025

"Checked unit due to unit would keep erroring out and never complete a cycle unless customer moves tub back and forth then starts it again some times it would work sometimes it would not with a heavy load of clothes. Checked errors finding F7e1 tachometer missing or wrong signal f7e7 motor not reaching rpms F7e6 motor circuit open f0e2 over suds F0e3 over loaded. Let machine run threw a wash cycle and found when unit would get down to 8 Min it would stop and sit three sensing and sensing then filling then sensing over and over never completing the spin cycle, ran diagnostics and tried running a spin and unit would just spin A little bit then stop spin A little then stop. Control thinks unit had an unbalanced load will need to replace control and harness, parts tentative p/a ; ordrng 1 W11543997 (Main cntrl) and 1 W11568983 (Harness), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Charlotte, NC 28262

Johnny

Job Details: 03/04/2025

"Installed new part, pressurized with nitrogen to check for leaks, no leaks, added 148g of r134. Informed customer 48-72 hours for temperature regulation. Unit working as designed.; used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Fort Mill, SC 29715

Brandon

Job Details: 03/04/2025

Complaint dishwasher not heating. On arrival I put unit is diagnostic mode and tested heater. It would not come on in test cycle. Ordering thermostat and control for repair.; ordrng 1 WP661566 (Thermostat) and 1 W10906428 (Control)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Rock Hill, SC 29730

Brandon

Job Details: 03/04/2025

Complaint unit has long dry times. On arrival I found unit was working properly.Heating and turning as designed. Customer has ventilation issue. No repairs needed on unit.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5057LW0

Near Monroe, NC 28112

Jonathan J.

Job Details: 03/04/2025

Two point washing machine goes from sense to done in less than a minute. I found capacitor has failed preventing drum from spinning leading to customers issue. I placed unit in a calibration cycle tested operations. Drain pump is coming on all water. Inlet valves are working fine no further issues found. After replacing capacitor. ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock

We serviced a

LG REFRIGERATOR

Model LRSXS2706V/00

Near Thomaston, CT 06787

Andre

Job Details: 03/04/2025

Ck unit upon arrival and found unit producing ice but not dispensing ice. Check and found Gears within the inside of ice bucket damage see attach photo. Customer is frustrated with the amount of repair that has been done to this unit with the same issue per customer ice make has been replace twice and ice bucket has been replace 4th time. Submitted for Authorization for a new ice bucket parts Tentative P/A; ordrng 1 AKC74069802 (Ice Container)

We serviced a

MAYTAG DRYER ELECTRIC

Model MED6230HW2

Near Kannapolis, NC 28081

Johnny

Job Details: 03/04/2025

"Diagnosed dryer not drying, cracked heater element? Cx replaced part with own part, reassembled dryer, tested unit, working as designed. Cx is aware since we did not provide part, we do no warranty part and labor is non refundable or warranted."

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Torrington, CT 06790

Andre

Job Details: 03/04/2025

Ck unit upon arrival and remove and install control with capacitors and actuator. Calibrate unit and ran cycle and monitor unit unit now operating to normal manufacturers specs

We serviced a

KITCHENAID WALL OVEN

Model KOCE507ESS11

Near Plainville, CT 06062

Andre

Job Details: 03/04/2025

Ck unit and have customer cut power to unit and install user interface and test operation and unit start to heat up and operate lights to off and On when door open and close

We serviced a

MAYTAG DISHWASHER

Model MDPS6124RZ1

Near East Windsor, CT 06016

Gary V.

Job Details: 03/04/2025

"Inspected and found wash pump relay sticking closed causing continuous wash for hours, unit needs new control board, will order and return. Customer wants this coming Monday am slot.; ordrng 1 W11731014 (Main acu)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model JS48PPDUDE01

Near Somers, CT 06071

Gary V.

Job Details: 03/04/2025

"Inspected and found ice maker broken mid cycle, replaced with new ice maker and cycled and filled with water, please allow 24-48 hours for ice production."

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD708MSS00

Near Worcester, MA 01605

Glenn

Job Details: 03/04/2025

Dispenser assembly broken Installed parts all ok

We serviced a

JENNAIR RANGE

Model jgr8895bds12

Near Mansfield, MA 02048

Aimee Z.

Job Details: 03/04/2025

"Found needed a new IGNITOR, replaced truck stock Pre heated to 300; used 1 12400035 (Igniter) from stock"

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW0

Near New Britain, CT 06051

Andre

Job Details: 03/04/2025

Ck unit upon arrival and per customer unit is not getting any water. Check unit and found control Lock. Unlock control and ran cycle and unit now getting water monitor cycle and unit is now operating to manufacturers specs

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS07

Near Berlin, CT 06037

Andre

Job Details: 03/04/2025

Ck unit upon arrival and per customer turn table would tilt off ring turntable. Use a glass with water and advance in to cycle and found turn table motor rotating with no issue customer believes its the ring turntable is causing the issue which I then inform customer the Ring turntable is not a functional part and wont be covered. Inform customer contract only covers functional mechanical repair. Customer will contact her warranty

We serviced a

WHIRLPOOL RANGE

Model WFE745H0FS1

Near Berlin, CT 06037

Andre

Job Details: 03/04/2025

Ck unit upon arrival and install oven sensor with main control and advance unit into cycle and unit not cycling on and off normally as designed

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT535PGR3BB

Near Easthampton, MA 01027

Mike K.

Job Details: 03/04/2025

Replaced wash motor and unit working properly in normal wash cycle

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW1

Near Westfield, MA 01085

Mike K.

Job Details: 03/04/2025

"Complaints my of not agitating after last repair. Cam/actauator were replaced as it had melt the cam and jammed the actuator. It had operated correctly in diagnostic cycle after repair. On arrival checked lower unit and all looked good, ran diagnostic cycle and again did not agitate properly, going trough spin properly. Error history F0e7, F7e6, f0e3, which I cleared ( wasnt accessed /cleared previously). Pulled cam and it had once again melted itself. No burrs felt on gear case, replaced cam and added a little silicone grease to section touching Gearcase. Ran diagnostic and agitate and spin worked properly. Ran quick cycle/deep fill through fill and went into agitate properly. Belt makes some creaks, but functioning and unit operated properly.If failure reoccurs , quote for gear case assy/Washplate additional labor.No additional cost for today, part/labor under out warranty.; used 1 W10721967 (CAM KIT) from stock"

We serviced a

GE REFRIGERATOR FDB

Model GFE28GYNHFS

Near Southwick, MA 01077

Mike K.

Job Details: 03/04/2025

"Went to replace evap and found unit is running evap fan when going into diagnostics, it is suppose to shut everything down and set three way valve to home/open. This would mean it likely is not setting to home so cannot pull vacuum on whole system. And could be why leak wasnt detected previously.. it was in freezer position test during repair.Randy at office helped fine that unit will go into home position when turned on, can feel valve vibrate, unplug when stopped. Did so and pulled unit into vacuum, leaking. This points to a rf evap leak and replaced rf evap. Burnt hole through new evap stem when brazing, repaired an`d pulled unit into vacuum, held fine. Charged unit with 60 g r600a. Return line getting warm, set unit to cooling rf and verified getting frost pattern on rf evap and bubble tested joints with no leaks found. Cs to monitor"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Southwick, MA 01077

Mike K.

Job Details: 03/04/2025

Replaced gear case assy/basket/actuator/cam/belt. Ran recalibration and diagnostic cycle fine.; dspstn on spec-tagged invntry: 1 WPW10006384 BELT

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS555SIHZ06

Near Clover, SC 29710

Mitch H.

Job Details: 03/04/2025

Checked and tested. Ice maker would not complete cycle and water valve not working l valve has correct incoming power but not opening. Ordering ice maker and valve. Checked part availability and scheduled return for 3/12 AM ; ordrng 1 W10873791 (Ice maker) and 1 WPW10179146 (Valve)

We serviced a

JENNAIR RANGE

Model JDRP430HL01

Near Lincolnton, NC 28092

Ryan S.

Job Details: 03/04/2025

"Installed parts ordered, unit now igniting properly. All burners working as designed. Verified proper operation and showed customer."

We serviced a

BOSCH DISHWASHER

Model SHE3AR72UC/22

Near Meriden, CT 06450

Jimmy R.

Job Details: 03/04/2025

"Tested unit and found when running machine it would make a loud noise and not wash properly, found noise coming from motor and motor getting weak causing it to not pump strong and not wash good. Unit will need new motor to fix issues, customer will hold off for now sent estimate"

We serviced a

LG DRYER ELECTRIC

Model DLE7300WE

Near Enfield, CT 06082

Gary V.

Job Details: 03/04/2025

"Inspected and found idler pulley making noise, quoted and he will call."

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS08

Near Wilbraham, MA 01095

Jorden

Job Details: 03/04/2025

"Arrived and installed kit and tube, tested fine."

We serviced a

AMANA RANGE

Model AER6303MFW6

Near Chicopee, MA 01020

Jorden

Job Details: 03/04/2025

"Arrived and found unit set on Celsius, changed to Fahrenheit and tested fine."

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ2

Near Chicopee, MA 01013

Jorden

Job Details: 03/04/2025

"Arrived and found error codes F5E1 (lid lock issue) and F3E1 (pressure fault) stored in system, cleared codes. Ran auto test mode and unit operated normally. Based on customer description and the error codes stored control would be primary suspect for failure. Customer requested part be shipped to his home (location of desired shipping in sticky notes for office).; ordrng 1 W11712987 (ACU)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near South Windsor, CT 06074

Gary V.

Job Details: 03/04/2025

"Inspected and found f8e4 fault and water in the overspill tray causing fault, customer may have used wrong detergent and had suds overspill, cleared water away and cycled thru diagnostic test, and all functions tested fine now."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Waterbury, CT 06710

Jimmy R.

Job Details: 03/04/2025

"Tested oven and found unit coming on but displaying error f2e1 shorted keypad and oven would not work. Checked keyboard for loose wiring and noticed key pad burned, replaced touch panel and harness heated oven to 350 degrees and unit is now heating up and working to specs"

We serviced a

SAMSUNG REFRIGERATOR FDB

Model RF220NCTASG/AA

Near West Springfield, MA 01089

Jorden

Job Details: 03/04/2025

Arrived and found right main shelf support broken causing shelf to sag and ice maker twisted and locked in place. Unit needs new support and ice maker. ; ordrng 1 DA97-07603B (Ice maker) and 1 DA61-08786A (Shelf support)

We serviced a

KITCHENAID OVEN

Model KOED530PSS00

Near Webster, MA 01570

Glenn

Job Details: 03/04/2025

Installed parts tested all ok

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS325SDHZ11

Near Auburn, MA 01501

Glenn

Job Details: 03/04/2025

Sealed the ice maker fill tube where it meets the wall behind ice maker to stop the drip and steamed the freezer door seal all tested ok ; used 1 WP482338 (FOOD GRADE ADHESIVE) from stock

We serviced a

GE MONOGRAM REFRIGERATOR

Model ZIS420NXB

Near Franklin, MA 02038

Aimee Z.

Job Details: 03/04/2025

Found the compressor hot and the filter dryer cold.Freezer is 12 and fridge is 53Evap freezer filled with frost no power at heater needs control and heater with term.Also explained might have a filter dryer or compressor issue wont know until defrost issue Is resolved . Cust ok with gave her price on system work Going throug( with repairNeed 2 slots need to steam out agin ; ordrng 1 WR51X10111 (Heater) and 1 WR55X11070 (Main control) and 1 Wr50x10092 (Term)

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRX986SIHZ02

Near Milford, MA 01757

Aimee Z.

Job Details: 03/04/2025

Found fridge evap a block of ice and freezer and the ice Brock the cover. Steamed out fridge needs fan and damper The damper was full of ice and evap. The freezer recovered and is cooling but no fanWill need extra time to re stream fridge and freezer ; rqstng P&A on 1 W11087438 (Fridge fan) and 1 WPW10248595 (Damper) and 1 W11188493 (Cover) and 1 W11452196 (Evap freezer fan)

We serviced a

SAMSUNG DRYER

Model DV350AEW/XAA

Near Worcester, MA 01605

Glenn

Job Details: 03/03/2025

Open dryer element order part ; ordrng 1 WP35001247 (Dryer element)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Holyoke, MA 01040

Mike K.

Job Details: 03/03/2025

"Drain wire connection has broke at connector added previously. Whole harness wasnt replaced because of complexity of getting to unit. Moved everything so it could be replaced, informed cs it is beyond what we would usually do and in the future they would need to move the dryer out so we could access washer or have a second tech, which isnt covered by contract; used 1 W11643701 (HARNESS LOWER) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2087HRS

Near Shrewsbury, MA 01545

Glenn

Job Details: 03/03/2025

Fill valve is leaking at the dispenser order part ; ordrng 1 WP67005154 (Valve)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Northampton, MA 01062

Mike K.

Job Details: 03/03/2025

"Unit is under 1yr wp warranty per service bench. Control comes on and all buttons working except the start button. Unit goes through diagnostic cycle fine, fill, wash and drain working qfine. Ordering control.Office to contact cs when parts come in to schedule return. ; ordrng 1 W11683480 (Control) and 1 W11613564 (Console)"

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Charlotte, NC 28203

Clinton

Job Details: 03/03/2025

Installed new control unit it runs and operating heating no faults.

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FPS06

Near Charlotte, NC 28277

Clinton

Job Details: 03/03/2025

Office sent call back for me to collect payment. But Randy told me to install the filter with out payments customer is not paying for filter I told her at time she refused Randy said to install it anyway

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Charlotte, NC 28202

Clinton

Job Details: 03/03/2025

Unit still displays f1e1 the is a control or harness issue. Called tech line and documented with them.; ordrng 1 W11310055 (Harness) and 1 W11565024 (Control)

We serviced a

GE REFRIGERATOR TO

Model GTS17DTNKRWW

Near Plymouth, CT 06782

Andre

Job Details: 03/03/2025

Ck unit upon arrival and found homes is a older home which have a fire place in each room. Fire place in dining room/kitchen is always running measure room temperature and room is 92.8 degrees. Found excessive ice build up between fan blade causing noise. Ice formation is due to the excessive heat in room is causing moisture buildup each time door is open and closed which accumulated in to ice over time inform customer. And defrost all ice and unit is now operating to manufacturers specs

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5010LW1

Near Plymouth, CT 06782

Andre

Job Details: 03/03/2025

Ck unit upon arrival n arrival and install main control with with valve and calibrate unit and ran cycle unit now operating to manufacturers specs

We serviced a

WHIRLPOOL RANGE

Model KGCU467VSS02

Near West Hartford, CT 06117

Gary V.

Job Details: 03/03/2025

"Concern is sparking on its own. Inspected and found multiple problems, electrode tips worn out and switches and harness not closing properly to make proper contact from spark module to burners. Will submit for parts needed for repair and call.; rqstng P&A on 1 W10631509 (Switch harness) and 1 W10475147 (Module) and 6 8286725 (Electrode)s and 1 W10145986 (Harness)"

We serviced a

WHIRLPOOL DRYER

Model WED5050LW1

Near Southington, CT 06479

Jimmy R.

Job Details: 03/03/2025

"Checked over dryer and found steam valve connection dripping water, checked connection and found water connection tight but not sealing removed connection and found washer inside not positioned on valve correctly causing it to leak water. Fixed rubber washer and reconnected valve ran steam cycle and unit is now dry and operating to specs"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW0

Near Holden, MA 01520

Chris B.

Job Details: 03/03/2025

Complaint that the washer is not draining correctly. Found bad harness wire. Replaced with TS #W11643701 and washer working normal.; used 1 W11643701 (HARNESS LOWER) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS2

Near West Hartford, CT 06117

Gary V.

Job Details: 03/03/2025

"Inspected and found door hinges broken causing door to flop down without support, quoted for repair and they will call if wants to proceed."

We serviced a

LG REFRIGERATOR FDB

Model LSFXC2476S/01

Near Somers, CT 06071

Jorden

Job Details: 03/03/2025

"Arrived and rediagnosed, exposed upper right door switch and verified switch is not reacting to magnets. Jumped out door switch and still experienced door problems in regards to lights and dispenser responding. Found wire inside door is loose and causing this intermittent/poor connection. Informed customer a new door would be needed and customer opted out of repair."

Contact Us Today

About Us