Service History 219

We serviced a

WHIRLPOOL WASHER TL

Model WTW4855HW3

Near Suffield, Connecticut 06078

Gary V.

Job Details: 02/14/2025

"Inspected and found pressure system fault, and stuck drain pump relay, checked air hose and dome and tested fine. Will submit estimate and call for return date.; rqstng P&A on 1 W11607637 (Main acu)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS1

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 02/14/2025

"Tested unit and found machine would drip water from left corner into pan then error out F8e4 overflow float switch open. Watched for leaking and could not find any leak at first let unit run and found water dripping when lower spray arm would come on, traced water and found door gasket had a curled spot on the top not sealing against the door causing water to leak down and out of the front. Replaced gasket and ran unit machine is now dry and no more leaking all operations are working to specs ; used 1 W11483553 (GASKET) from stock"

We serviced a

JENN-AIR MW/WALL OVEN COM

Model JMW2427LL02

Near Charlotte, North Carolina 28210

Clinton

Job Details: 02/14/2025

The inner door and outter door has become detached will need new inner door assembly. The switchs all test fine. In addition to the the build has blown ordered inner door right hinge and bulb; ordrng 1 w11639552 (Inner) and 2 w11732689 (Hinge) and 1 W10886919 (Bulb)

We serviced a

WHIRLPOOL WASHER

Model WTW5640XW0

Near Millbury, Massachusetts 01527

Glenn

Job Details: 02/13/2025

Found the new outer tub is incorrect again and is shorter than the original see picture. We are unable to repair the washer. I did call Mike regarding this issue. Hes going to call the warranty company. Let them know that theres nothing more we can do.

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW1

Near Worcester, Massachusetts 01605

Glenn

Job Details: 02/13/2025

Installed wash plate tested all ok

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Leicester, Massachusetts 01524

Glenn

Job Details: 02/13/2025

Complaint banging and then not spinning out clothes check error codes found tachometer error replaced faulty actuator ran automatic tested mode all tested ok ran calibration all tested ok repair complete ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

MAYTAG M/W OTR

Model MMMF6030PZ00

Near Southington, Connecticut 06489

Andre

Job Details: 02/13/2025

SR#7740945915Ck unit upon arrival customer had unit already down on floor. Install all board that was order and still no operation to display. Contact TechLine and inform TechLine of situation and parts that has been replace. Check voltage with TechLine and troubleshoot with TechLine and per Tech unit has harness issue. No voltage from main control leaving going to display. Per TechLine order harness and also order a new control board ; ordrng 1 W11662699 (Main control) and 1 W11353955 (Harness main)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF560SEHZ00

Near Middletown, Connecticut 06457

Andre

Job Details: 02/13/2025

Ck unit upon arrival and found right door Ears from gasket slightly torn all section with magnetic strip is still intact and sealing with no gap. Inform and instruct customer of process it would take to remove clip in style gasket and for cosmetic look customer wants to hold of on replacing door gasket

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRT318FZDW10

Near Rocky Hill, Connecticut 06067

Andre

Job Details: 02/13/2025

Ck unit upon arrival and found freezer temperature sitting at 17 degrees. Remove and check freezer evaporator and found excessive frost build up on the first 2 coils and nothing on the remaining coils. Unit has seal system issue inform customer office will contact her once parts become available 2time on return; ordrng 1 W11582579 (Compressor) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506635 (Coupler) and 1 W11109499 (Drier) and 1 W11506623 (Coupler) and 1 W11504445 (Coupler) and 1 W11504447 (Coupler) and 1 2time (2Time)

We serviced a

KITCHENAID OVEN

Model KOSE500ESS05

Near Berlin, Connecticut 06037

Andre

Job Details: 02/13/2025

Sr#7740949262Ck unit upon arrival and and take picture of area that has scratch/chip and contact TechLine and provide TechLine of images per TechLine line touch up paint is no longer available. Also inform customer ceramic area is not serviceable

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS01

Near New Britain, Connecticut 06053

Andre

Job Details: 02/13/2025

Ck unit upon arrival and found unit already pulled out. Upon observation found refrigerator unplug and per customer unit Has been unplug for 2days. Inform customer because unit has been unplug we would not be able to properly diagnose unit until unit has been plug in and running for more than 24hrs. Unit is a 5door unit check deli display and deli display is functional. Customer refuse to keep unit plug in because of electrical concern. Which I then offer customer a date to return to properly diagnose unit when unit has been running for more than 24hrs which customer declined and further state to say she do not want us back inside her home.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Charlotte, North Carolina 28226

Caleb

Job Details: 02/13/2025

Customer was hearing water sloshing around in basket. Informed customer of proper use and care. Unit checks fine at this time and drains fine. Recalibrated control via diagnostic.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 02/13/2025

"Customer complained unit. Cooling and then start cooling again intermittently. Checked unit had full frost pattern. Checked pressures and pressures were within desired ranges. Ran compressor tests, compressor not having issues cutting on several times. Informed customer unit working as designed . Unit could possibly be getting stuck in defrost but not sure. No issues at time so no repair needed. Collected trip fee via card."

We serviced a

WHIRLPOOL DRYER

Model WED500CMW0

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 02/13/2025

Found melted wire on terminal block. Replaced part from ts. Ran unit to verify heating. ; used 1 279320 (TERMINAL BLOCK) from stock

We serviced a

KITCHENAID M/W OTR

Model kbhs109bss00

Near Denver, North Carolina 28037

Ryan S.

Job Details: 02/13/2025

Found inner bulb burnt out.replaced bulb. Collected payment via card.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ3

Near Westerly, Rhode Island 02891

Lee

Job Details: 02/13/2025

"Customer states unit gives error message 9-1Confirmed complaint, removed drain pump, found channel filled with debris, removed all debris, changed drain pump, tested okay.; used 1 W11497943 (DRAIN PUMP/W CHOPPER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Westerly, Rhode Island 02891

Lee

Job Details: 02/13/2025

"Installed filter housing, tested okay."

We serviced a

WHIRLPOOL WASHER FRONT LO

Model WFW6720RR0

Near Narragansett, Rhode Island 02882

Lee

Job Details: 02/13/2025

"Customer states unit very noisyConfirmed complaint. Found noise coming from bearing, need to replace tub assm; rqstng P&A on 1 W11378552 (Tub assm.)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Denver, North Carolina 28037

Ryan S.

Job Details: 02/13/2025

Door was loose and falking off. Parts of glass broken off glass itself. Replace outer door from pre Id ts. Verified proper operation and installation .

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 02/13/2025

"Customers complained unit wont start, keeps running. Plugged unit in drain pump started, drain pump will start but starts again. Cant enter service mode. Pressure hose ok. Ordering new control board.scheduled return call for 2-21-25 pm.; ordrng 1 W11603810 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS315SDHM13

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 02/13/2025

Customers filter was stuck in filter. Housing was able to remove filter and put new filter in but new filter is stuck. Also ordering filter housing for customer. Water will work until I return. Filter should come out when opening filter door. It is not informed customer office will call them part comes in.; ordrng 1 W11162042 (Filter housing)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 02/13/2025

"Found no water in icemaker found e5 error, ran full test and little to no water entered, found water to valve side but valve not releasing much water. Fill heater passed test but water in line is icy. ordering icemaker , valve and fill tube heater . Scheduled return w customer. ; ordrng 1 W11482383 (Valve) and 1 W11087201 (Heater fill) and 1 W11658802 (Ice maker)"

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Agawam, Massachusetts 01030

Jorden

Job Details: 02/13/2025

"Arrived and found error codes F9E1 (long drain) and F8E3 (overflow) stored in system, cleared codes. Tub has standing water and door is locked on arrival. Drain & spin showed very slow drainage. Verified drain pump operating as normal but found between tub and hose to pump a piece of clothing blocking the water from leaving the tub. Removed and tested fine."

We serviced a

LG REFRIGERATOR FDB

Model LSFXC2476S/01

Near Somers, Connecticut 06071

Jorden

Job Details: 02/13/2025

Arrived and investigated door positioning including the reed switch itself and the corresponding magnet. Found all aligned and in place. Customer claimed if you pulled down on the door and shut it then it works fine but on the contrary I found no matter what direction you try to pull the door sometimes it works and sometimes it doesnt. Intermittent operation of the door/reed switch leads to replacing the switch.; ordrng 1 EBF61314816 (Reed switch)

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Springfield, Massachusetts 01119

Jorden

Job Details: 02/13/2025

"Arrived and found no error codes stored in system. Ran auto test cycle and found no issues. Only discrepancy I could find was the drain line is very long & high up, approx 6 1/2 feet and sealed onto the stand pipe blocked from atmospheric pressure. Informed customer and unit itself operates as designed."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5105HW2

Near Ludlow, Massachusetts 01056

Jorden

Job Details: 02/13/2025

"Arrived and found dampers not holding tub steady, ordering damper kit. ; rqstng P&A on 1 W11396716 (Damper rods), states that autho needed"

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Springfield, Massachusetts 01108

Jorden

Job Details: 02/13/2025

"Arrived and found unit heating and venting as designed, no error codes and unit operating normally. Customer education on the difference between sensor dry and timed dry, how and when to use the cycles and how to properly load unit."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRSF705HPS05

Near Charlotte, North Carolina 28214

Clinton

Job Details: 02/13/2025

"Valve was not correct ordered correct valve ; ordrng 1 W11512399 (Valve), dspstn on spec-tagged invntry: 1 WPW10341320 VALVE"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Longmeadow, Massachusetts 01106

Jorden

Job Details: 02/13/2025

"Arrived and found unit filling perfectly fine but not rotating at all, found capacitor out of specs. Replaced and tested fine on multiple cycles. ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Clover, South Carolina 29710

Mitch H.

Job Details: 02/13/2025

"Arrived, found washer in pieces outside on deck. Took pictures. Called Safety dept spoke to Robin. Reported findings. She documented and said she would contact customer."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Clover, South Carolina 29710

Mitch H.

Job Details: 02/13/2025

"Tested and ran diagnostics. Unable to duplicate complaint. Ran diagnostics tests for all fans, baffle, and full compressor test 40. All operating properly with no unusual noises. Advised customer that is noise returns to record it and try to pinpoint area or location noise is coming from. Unit operating properly at time of visit"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPM2

Near York, South Carolina 29745

Mitch H.

Job Details: 02/13/2025

"Tested and ran diagnostics. Found F4E3 pump error. Pump/ motor not working. Disassembled, removed and replaced sump assembly. Reassembled, tested and checked for leaks. Operating properly with no leaks.; used 1 W11613479 (Sump assembly) from stock"

We serviced a

SAMSUNG RANGE

Model NE63T8511SS/AA

Near South Kingstown, Rhode Island 02879

Lee

Job Details: 02/13/2025

"Installed fan but found display dented, need to reorder.; rqstng P&A on 1 DG94-03573A (Display), states that autho needed"

We serviced a

KITCHENAID RANGE

Model KFED500ESS06

Near Exeter, Rhode Island 02822

Lee

Job Details: 02/13/2025

Installed legs tested okay

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near North Kingstown, Rhode Island 02852

Lee

Job Details: 02/13/2025

"Customer states cycle not startingConfirmed complaint. Found clutch failing to move slider, is getting voltage, slider is okay. Need to replace clutchFriday pm; ordrng 1 W10754448 (clutch)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF757SDHZ03

Near York, South Carolina 29745

Mitch H.

Job Details: 02/13/2025

"Removed and replaced ice maker and valve. Reassembled, tested, ice maker cycled and returned to home position correctly, valve activated and filled properly. Cycled power to refrigerator to clear errors."

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS325SDHV08

Near Kershaw, South Carolina 29067

Jonathan J.

Job Details: 02/13/2025

Point not making ice sometimes it will make ice randomly most of the time it doesnt. Filter had been changed made no difference. I found water pressure is great. I found icemaker is defective. Replaced icemaker tested operations. Everything is now working properly. No cooling issues reported either.; used 1 W11700250 (ICEMAKER) from stock

We serviced a

MAYTAG WASHER TOP LOAD

Model MVW4505MW1

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 02/13/2025

"Complaint will not drain will not unlock I found error code F9e1 only code I cleared I found lower drain pump harness has failed. I repaird harness as a temporary fix unit will need harness found drive belt slipping and lock broken. Replaced lock today am ordering harness and belt. ; ordrng 1 W11643701 (HARNESS LOWER) and 1 W11239857 (Belt), used 1 W11670519 (LATCH) from stock"

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Charlotte, North Carolina 28226

Caleb

Job Details: 02/13/2025

Elements defective. Replaced element unit now tests fine.; used 1 WP3387747 (Element) from stock

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4816FW3

Near York, South Carolina 29745

Mitch H.

Job Details: 02/13/2025

"Plugged washer in, drain pump immediately came on. Ran diagnostics, found pressure system error and main control error. Ordering control. Checked part availability and scheduled return for 2/20 AM ; ordrng 1 W11603810 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Matthews, North Carolina 28105

Caleb

Job Details: 02/13/2025

Unit constantly draining. Checked pressure hose. No issues. Failed pressure switch on control. Unit needs new control ; ordrng 1 W11627517 (Control)

We serviced a

WHIRLPOOL MW/WALL OVEN COM

Model WOC54EC0HS22

Near Charlotte, North Carolina 28278

Brandon

Job Details: 02/13/2025

Complaint light in mw is not working. Found on arrival that bulb is bad. Order bulb. Please let customer know when we can return. ; ordrng 1 W10886919 (Light)

We serviced a

KITCHENAID WALL OVEN SINGLE

Model KOEC530PSS00

Near Charlotte, North Carolina 28278

Brandon

Job Details: 02/13/2025

Went to install parts and realized wrong part was delivered for support. Need plastic piece that attached to metal on side of microwave under door switch. Both parts were listed as support but wrong one was ordered please order correct support. Will use other parts on return visit.; ordrng 1 W11684510 (Support)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI0FSAXVY012

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 02/13/2025

"Complaint unit is not dispensing water properly, barely a trickle filter, three times in less than a week and no change I found filter housing is defective causing the issue to occur when filters removed filter housing perpetually leaks. I found unit has great water pressure getting to dispenser when I install a bypass cap bypass cap works because the ridges inside are slightly higher than what they are inside of the water filter. No further issues found customer is using factory filters.; ordrng 1 W11346622 (Filter housing)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS

Near Mint Hill, North Carolina 28227

Caleb

Job Details: 02/13/2025

SR#7740815591. Unit constantly pulses as if loosing power and cutting back on. I disconnected vent fan and unit was able to start a cycle and run. Low voltage fan shorted causing unit to fail. Unit needs new vent fan and harness.; ordrng 1 W11414073 (Vent fan) and 1 W11678803 (Harness)

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS10

Near York, South Carolina 29745

Mitch H.

Job Details: 02/13/2025

"Removed and replaced microwave control board. Reassembled, tested, all operating properly."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Mint Hill, North Carolina 28227

Caleb

Job Details: 02/13/2025

When entering diagnostic no error codes were provided. Ran a diagnostic cycle and still no errors present but sump motor had failed. Unit needs new sump and control ; ordrng 1 W11672039 (Control) and 1 W11460945 (Sump)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Charlotte, North Carolina 28215

Caleb

Job Details: 02/13/2025

Replaced thermal fuse. Unit tests fine; used 1 WP3392519 (Thermal fuse) from stock

We serviced a

KITCHENAID RANGE

Model KSGG700ESS7

Near Charlotte, North Carolina 28278

Brandon

Job Details: 02/13/2025

On arrival I found that glass was busted on oven door. Installed new front glass that was sent with me and tested unit after. Unit tested as designed. No other issues found.

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PB0

Near Charlotte, North Carolina 28207

Caleb

Job Details: 02/13/2025

Unit constantly draining possible pressure switch failure. Drain line checks fine. Checked pressure hose for failure. Also found water lines were swapped as well hot water filling when its supposed to be cold vise versa. Was able to get the unit to start a cycle unit needs new water valve and control; ordrng 1 W11627517 (Control) and 1 W11595805 (Valve)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Charlotte, North Carolina 28273

Brandon

Job Details: 02/13/2025

Complaint unit is not able to cycle properly. Found on arrival that capacitor is bad. Used truck stock to replace capacitor and tested unit. Unit tested as designed. All components work fine. No other issues found.; used 1 W11395618 (CAPACITOR/INTER COIL) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFG02

Near Charlotte, North Carolina 28277

Brandon

Job Details: 02/13/2025

Complaint unit is not cooling properly in freezer. Found on arrival that unit did not have full frost pattern. Unit has sealed system issue. Compressor is not pumping Freon fast enough to create full frost pattern. Please give tech two slots of time for repair and let customer know when we can repair.; ordrng 1 W11506635 (Access valve) and 1 W11580057 (Compressor)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near Charlotte, North Carolina 28277

Brandon

Job Details: 02/13/2025

On arrival I installed valve that was ordered. Tested unit after install and unit tested properly with no leaks. All components tested properly. No other issues found.

We serviced a

JENNAIR RANGE

Model JDRP436HL01

Near Windsor, Connecticut 06095

Gary V.

Job Details: 02/13/2025

"Installed new burner head and cycled, tested fine."

We serviced a

WHIRLPOOL DRYER

Model MDG7500AWW

Near Bloomfield, Connecticut 06002

Gary V.

Job Details: 02/13/2025

"Inspected and found dryer heating properly, however not getting any air flow to outside. Exhaust venting clogged and informed customer."

We serviced a

WHIRLPOOL RANGE

Model WEEA25H0HN1

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 02/13/2025

"Tested oven and found once unit would start heating up it would stop and error out f8e0 cooling fan speed to low, removed console and found fan motor not running when unit would reach temp to turn it on, checked fan and found bound up causing it to not move. Cleaned fan blade and fan is now operating and working normally ; used 1 W11107275 (BLOWER PRIOR TO 8/30/17) from stock"

We serviced a

MAYTAG M/W OTR

Model MMMF6030PZ00

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 02/13/2025

Installed all parts and unit is still not powering up spoke with tech support went threw unit and machine needs new harness and cntrl parts on other techs ticket ; saved tckt

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB765FW3

Near Southington, Connecticut 06479

Jimmy R.

Job Details: 02/13/2025

"Tested unit and found water dripping into tub from valves filling tub, ran diagnostics and found errors F3e2 water temp fault, f8e1 long fill, f8e6 water hazard, f0e4 spin limited by water temp, f2e1 stuck button. Checked water inlet valves and found cold side not closing letting water drip in hot side had a piece of rubber that wen thew fill hoses and blocked off part of the inlet screen. Replaced valve cleared fill hoses and unit is now filling and washing properly ; used 1 W11165546 (VALVE) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 02/13/2025

"Tested washer and found when running a wash cycle unit would keep restarting over and over then shut off, ran diagnostics and found error F8e1 long fill. Checked water inlet and found water coming into unit but not releasing from valve, removed console and found water valve disconnected and never connected from factory, reattached and unit is now filling and completing wash cycles"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model KRFC704FPS04

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 02/13/2025

"Checked over unit and found ice maker stopped working again customer advised me unit would work then not work never making a full batch of ice. Ran diagnostics and checked ice maker filling found fill tube frozen causing no water to ice maker, ran step 66 heater for fill tube and 12 v dc to heater but heater not heating up. Checked over sealing due to ice building up on door and right door gasket is ripped. Unit needs new ice maker,fill tube with heater and door gasket all parts tentative p/a ; ordrng 1 W11596134 (Fill tube heater) and 1 W10917313 (Door gasket) and 1 W11557001 (Ice maker), states that autho needed"

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 02/13/2025

"Tested unit due to customer having issues with unit drying fully, ran a heavy cycle and found unit running compressor kicking on and unit building heat. Ran a diagnostics cycle and found unit erroring filter issue, checked filter and found condenser blocked with lint causing unit to not pull air and breath shutting heat down, removed drum and lid for condensers cleaned so unit can breath ran a cycle and unit is now heating much better and working to specs"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ00

Near Waterbury, Connecticut 06704

Jimmy R.

Job Details: 02/13/2025

Installed new ice bin and new door gaskets heated gasket to create a good seal and unit is now functioning to factory specs

We serviced a

KITCHENAID RANGE

Model KFDC506JSS01

Near Huntersville, North Carolina 28078

Johnny

Job Details: 02/13/2025

Installed fa. Heated unit to 425 degrees. No buzzing occurred. Cx confirmed noise no longer present. Working as designed.

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS

Near Rock Hill, South Carolina 29730

Brandon

Job Details: 02/13/2025

On arrival I replaced the ice maker and the optics in door. Tested ice maker after installation and unit tested properly. Water was delivered properly to ice maker with no leaks. No other issues found.; used 1 W11658802 (ICE MAKER) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ2

Near Sutton, Massachusetts 01590

Glenn

Job Details: 02/13/2025

Installed motor pump tested all ok no leaks customer has a parts and labor concession number

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near West Hartford, Connecticut 06117

Gary V.

Job Details: 02/13/2025

"F5e1, f6e1, f10e2, f1e2, inspected and found multiple faults, door latch, door vent, communication fault and main acu fault, will submit for multiple parts needed for repair and call for return date.; rqstng P&A on 1 W11412299 (Door latch) and 1 W11629914 (Main acu) and 1 W11622500 (Ui panel) and 1 W11690158 (Ui harness) and 1 W11649995 (Door vent)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM405PPS1

Near Huntersville, North Carolina 28078

Johnny

Job Details: 02/13/2025

"Cx stated unit would stop after 5 mins. Upon arrival error code f8e1 no water issue, cleared error code, verified water supply, ran two service cycles , no error code. Ran dishwasher for 30 mins. No issue, unit working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRQA59CNKZ

Near Mooresville, North Carolina 28117

Johnny

Job Details: 02/13/2025

Installed parts . Charged with nitrogen. No leaks. Charged with 77g r600. Instructed cx to wait 48-72 hrs for regulation of temperature.

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Mooresville, North Carolina 28117

Johnny

Job Details: 02/13/2025

Unit not plugged in correctly. Prong on power cord is bent outward. Bill customer for payment

We serviced a

LG LAUNDRY CENTER

Model WKE100HWA/01

Near Norton, Massachusetts 02766

Aimee

Job Details: 02/13/2025

Cust complaint was there water at the drain pump so seals dont dry out.Tested the fill and drain draining fine.There is an extension hose on washer but is draining .Went over how to clean washer and soap dispenser Advised every 30 washes to run a clean cycle And crack doorsWorking as intended

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Medway, Massachusetts 02053

Aimee

Job Details: 02/13/2025

"Had to break the wash plate tried to pull spin basket from top , wouldnt come out. Tried to floated the tub in hot water . Still wouldnt come out I also tried to take bolts out of Gearcase and put tarp under Gearcase and hit with sledge from top .still wouldnt come out. Mushroomed or rusted to Gearcase.Needs spin basket and tub . Needs to be lifted in one piece out needs 2 men. Had to replace the washplate so Cust could use . Sending parts back; rqstng P&A on 1 W11513243 (Spin basket) and 1 W11219115 (Outer tub), dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W11449840 GEARCASE"

We serviced a

SAMSUNG DRYER

Model DVE54R76OOC/A3

Near Hopedale, Massachusetts 01747

Aimee

Job Details: 02/13/2025

Found when control off still runs wont shut off There a Samsung bulletin for this the replace the PcbThe relay stays open; rqstng P&A on 1 DC92-01729Z (Pcb)

We serviced a

KITCHENAID DISHWASHER

Model KDTM405PPS1

Near West Hartford, Connecticut 06117

Gary V.

Job Details: 02/13/2025

"Inspected and found f8e4 leak, found sump with excess suds, found customer may have used wrong detergent, flushed unit put and cycled, tested fine."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF757SDEM01

Near Mooresville, North Carolina 28115

Johnny

Job Details: 02/13/2025

R134a. Inefficient compressor. Collected trip free. Cx declined repair.

We serviced a

KITCHENAID RANGE

Model KSEG950ESS1

Near New Hartford, Connecticut 06057

Andre

Job Details: 02/13/2025

Ck unit upon arrival and found door not on. . Install door back in place

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near West Hartford, Connecticut 06107

Gary V.

Job Details: 02/13/2025

"Inspected and found compressor shutting off from overload, unit needs new compressor, will order and call for return date. Under full sealed system warranty.; ordrng 1 W11547313 (Compressor) and 1 W11506635 (Process stub) and 1 876765 (Tuning connecting)"

We serviced a

MAYTAG WASHER TL

Model LA512

Near West Hartford, Connecticut 06110

Gary V.

Job Details: 02/13/2025

"Inspected and found unit had flooded from an off balance load, and found tub to pump hose came loose at tub port, tightened and cycled thru a load and tested fine."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF560SEHZ00

Near Hartford, Connecticut 06106

Gary V.

Job Details: 02/13/2025

"Inspected and found freezer rails broken, will order new rails and return next wed am slot.; ordrng 1 WPW10397636 (Freezer rail) and 1 WPW10397635 (Freezer rail)"

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near East Windsor, Connecticut 06016

Gary V.

Job Details: 02/13/2025

"Inspected and found multiple problems, lf ft and rt ft burners not going to low and need switchs replaced, and lower oven not going to low when baking and needs main control board, will submit estimate and call for return date.; rqstng P&A on 1 W10877730 (Main acu) and 1 W10917724 (Infinite switch) and 1 WPW10312185 (Surface switch), states that autho needed"

We serviced a

WHIRLPOOL WASHER TL

Model WTW7500GW2

Near Sharon, Massachusetts 02067

Aimee

Job Details: 02/13/2025

Found the top broken left corner inside lid Fracture by inside left hinge; rqstng P&A on 1 W11130236 (Lid)

We serviced a

WHIRLPOOL DRYER

Model MED4500MW0

Near Brockton, Massachusetts 02302

Aimee

Job Details: 02/13/2025

Installed new timer and switch tested started right up. I also shortened the vent hose was crushed

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ07

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 02/13/2025

"I replaced compressor charged unit verified freezer evaporator is producing a full frost pattern pressurized system with 150 psi of nitrogen, no leakage occurring. Prior to charging unit with 53 g of refrigerant r600.; used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRT318FZDW11

Near Grafton, Massachusetts 01560

Glenn

Job Details: 02/13/2025

"Complaint same issue not holding temperatures freezer not cold enough fresh food section intermittently freezing things called tech line Sr 7740950005 tested found .03 amp draw, pressures low side -7 high side 46 only partial frost pattern again. This work order is being forwarded to engineering to be reviewed. They will contact us via email and phone with the next step presently Ill set it for reschedule ; saved tckt"

We serviced a

WHIRLPOOL MW/OVEN COMBO

Model WOC54EC0HS20

Near Charlotte, North Carolina 28269

Johnny

Job Details: 02/12/2025

Error code f1e6 inverter related issue. F4e1 acu and thermistor issue. Ordering all necessary parts for repair.; ordrng 1 W11578579 (Inverter board) and 1 W11325603 (Control board) and 1 W11568584 (Thermostat (at back of unit)) and 1 W11233913 (Magnetron tco) and 1 W11578959 (Magnetron) and 1 W11356991 (Harness)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Grafton, Massachusetts 01536

Glenn

Job Details: 02/12/2025

Installed motor pump it was not circulating water tested all ok ; used 1 W11613479 (MOTOR/SUMP) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Holden, Massachusetts 01520

Glenn

Job Details: 02/12/2025

Washer not always spinning out clothes had to calibrate the control & the washer tested all ok

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Auburn, Massachusetts 01501

Chris B.

Job Details: 02/12/2025

Replaced all parts and unit running properly. No error code arise after running diagnostic tests.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Auburn, Massachusetts 01501

Glenn

Job Details: 02/12/2025

"Tested dishwasher no leaks at this time but there were suds in the dishwasher when no soap had been added it appears there was a such issue, causing a leak removed suds instructed customer all tested OK"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRB329DMBM02

Near Wolcott, Connecticut 06716

Andre

Job Details: 02/12/2025

Ck unit upon arrival and check unit and found no unusual noise coming from unit unable to duplicate any noise from unit at this given moment after monitoring of unit

We serviced a

KITCHENAID WALL OVEN SINGLE

Model KODE500ESS02

Near Bristol, Connecticut 06010

Andre

Job Details: 02/12/2025

Sr#7740456965 Ck unit upon arrival and contact whirlpool and inform TechLine of situation customer has been having and parts that have been replace. Inform customer of information TechLine provide to me. Also provide customer with SR# and refer customer to customer solution Per TechLine

We serviced a

IKEA WALL OVEN

Model IBS550DS03

Near Berlin, Connecticut 06037

Andre

Job Details: 02/12/2025

Ck unit upon arrival and found no power to user interface. Remove thermal fuse and Ohm out thermal fuse and found OL. Use jump and power unit switch breaker on and unit start to operate order thermal fuse for repair ; ordrng 1 Wpw10545255 (Thermal fuse)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS03

Near Wethersfield, Connecticut 06109

Andre

Job Details: 02/12/2025

Ck unit upon arrival and found noise coming from ice make module. When doors open noise stop when doors close noise continue. Replace ice maker with truck stock and unit now operating to manufacturers specs ; used 1 W10884390 (Ice maker) from stock

We serviced a

KITCHENAID RANGE

Model KSEG950ESS2

Near Glastonbury, Connecticut 06033

Andre

Job Details: 02/12/2025

Ck unit upon arrival and Ohm out heater and found OL. Quote customer for repair and customer accept repair. Install heater from truck stock and unit is now operating manufacturers specs ; used 1 W10779716 (Element) from stock

We serviced a

KITCHENAID RANGE

Model KFED500ESS02

Near Glastonbury, Connecticut 06073

Andre

Job Details: 02/12/2025

Ck unit upon arrival and found right rear burner contacts broken from burner. Quote customer for burner and infinite switch replacement. Customer will think over repair and contact office if they wish to continue with repair. Parts thats needed is (1) Wp7403p23860(2) w11171119

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM01

Near Charlotte, North Carolina 28208

Caleb

Job Details: 02/12/2025

"New build, gasket not seated properly. Made adjustments. Unit checks fine."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM02

Near Charlotte, North Carolina 28208

Caleb

Job Details: 02/12/2025

"Compressor failure. Possible leak in evap, compressor runs but no frost pattern at all. Unit needs new compressor.R600a/47g. ; ordrng 1 W11580057 (Compressor) and 1 W11109499 (Filter) and 1 W11578004 (Evap)"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Matthews, North Carolina 28105

Caleb

Job Details: 02/12/2025

"Adjuster broken. Unit needs new adjusters. Replace both.; ordrng 2 WPW10546503 (Adjuster)s, dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Charlotte, North Carolina 28262

Johnny

Job Details: 02/12/2025

"Cx stated unit has never worked, entered service mode got error code f8e1 no fill issue, ran service test. No water entered unit. Checked water supply. Water supply was turned off. Turned on water supply. Ran service cycle. No leaks. No error codes. Unit working as designed. Install and instruct is now fulfilled."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Charlotte, North Carolina 28262

Johnny

Job Details: 02/12/2025

Upon arrival cx stated unit has already been fixed.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Charlotte, North Carolina 28262

Johnny

Job Details: 02/12/2025

Unit will not go into service mode. Needs control board. ; ordrng 1 W11607637 (Control board)

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