We serviced a
MAYTAG WASHER
Model MVWC425BW1
Near North Attleborough, Massachusetts 02760
Aimee Z.
Job Details:
10/21/2024
"Found the wash plate stripped and needs new hub stripped and suspension rods.Also has error code f7e5 Acuator not shifting And red light blinks Needs wash plate , hub Acuator and suspension rods; rqstng P&A on 1 WPW10553968 (Wash plate) and 1 W10528947 (Hub) and 1 W10913953 (Actuator) and 1 W10780044 (Suspension rods)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507EWH01
Near Ellington, Connecticut 06029
Chris B.
Job Details:
10/21/2024
"Replaced all parts and all running normal. Found bad water drain pan. Will ; rqstng P&A on 1 W11457241 (Drain Pan), dspstn on spec-tagged invntry: 1 W10843055 CNTRL-ELEC 1 W11033168 THERMISTOR/FAN HARNESS , and 1 W11683243 LED KIT WHITE (12 LEDS)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near East Granby, Connecticut 06026
Mike K.
Job Details:
10/18/2024
"Found freezer with 3/4 inch ice sheet in the bottom and leaking no water in icemaker, fill tube frozen solid.Evap cover frozen to evap. Unit had waterfalled from fill tube until door wouldnt shut then frosted evap over. Steamed clear evap, tube, ice guild up. Ran icemaker and filled properly. Showed cs how to shut off icemaker if and further issue."
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Wilbraham, Massachusetts 01095
Chris B.
Job Details:
10/18/2024
"Complaint that the washer would not start any cycle and once started but never ran through. Found wire barely making contact in the drain pump. Adjusted connection and ran two diagnostic cycles, a calibration and quick wash cycle and no more issues."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Springfield, Massachusetts 01104
Chris B.
Job Details:
10/18/2024
Complaint that the washer stopped at mid cycle and wouldnt respond back again. Found error code F8E1. Found no issues with the water fill test and ran all diagnostics cycles. No issues found with the washer it needed a hard reset and to be cancelled out to start from beginning.; dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Gold Hill, North Carolina 28071
Jenn F.
Job Details:
10/18/2024
Complaint the unit keeps giving a po error and the ui is unresponsive to clear the code. No power drop. Voltage good to the unit. Needs new control and ui. Order parts. ; ordrng 1 W11556912 (Control) and 1 W11642011 (Ui)
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near East Hartford, Connecticut 06118
Jeremy B.
Job Details:
10/18/2024
Customers complaint is washer not spinning out. Found F8E1(long/no fill) ran test 12 and everything worked. Started a high speed spin cycle and washer spun. Found spin setting on off. Advised customer to use fast spin.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW
Near East Hartford, Connecticut 06118
Jeremy B.
Job Details:
10/18/2024
Kid not locking only continues to click. Replaced and tested all checks ok.; used 1 W11513248 (DOOR LOCK) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Middlefield, Connecticut 06455
Jeremy B.
Job Details:
10/18/2024
Installed new parts. Leak checked with nitrogen. Pulled a vacuum then recharged with 4.27oz of r134a please allow 24 hrs for temps to stabilize. ; used 1 W11506635 (COUPLER 6 NF MS SV) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Enfield, Connecticut 06082
Gary V.
Job Details:
10/18/2024
"Inspected and found, Freezer rail screws loose and tightened and adjusted, cycled tested fine."
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC56IS8
Near Windsor, Connecticut 06095
Gary V.
Job Details:
10/18/2024
"Inspected and measured 120v to icemaker and not running, broken. quoted, and they will call."
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Canton, Connecticut 06019
Gary V.
Job Details:
10/18/2024
"Concern is noise in spin. Inspected and found capacitor became dislodged from mounting bracket on gear case, remounted capacitor to gear case and cycled, tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDZ01
Near Windsor, Connecticut 06095
Gary V.
Job Details:
10/18/2024
"Inspected and found handle broken, replaced with new handle, and tested fine."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Springfield, Massachusetts 01119
Chris B.
Job Details:
10/18/2024
Complaint that the washer is making banging noise. Found noises on the water line. No issues found with the performance of the washer. Mentioned to the customer to have the water lines in the house verified. No error codes or issues with the unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB11
Near Portland, Connecticut 06480
Jeremy B.
Job Details:
10/18/2024
Making a rattling noise. Found condenser fan blade damaged causing noise. Was able to adjust but needs new fan and blade. ; ordrng 1 W11127829 (Fan motor) and 1 W11193484 (Blade)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near East Hampton, Connecticut 06424
Jeremy B.
Job Details:
10/18/2024
Dishwasher randomly not draining. Used shop vac and made sure hose is clear. Found nothing stuck in hose or pump. Replaced pump and tested all checks ok. ; used 1 W11412291 (DRAIN PUMP) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Kannapolis, North Carolina 28083
Jenn F.
Job Details:
10/18/2024
Complaint not enough water tried on auto sensing and deep fill and got barely any water. No error codes stored in the control. Calibrated the control. Started a load with some towels unit is now filling correctly. Tested ok. ; dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Kannapolis, North Carolina 28083
Jenn F.
Job Details:
10/18/2024
"Complaint still no heat, after the board was installed heater came on briefly but then never again they waited for 30 min with no heat. Proper voltage to the unit. Elements tested good. Found a loose connection to the door switch secured harness. called whirlpool techline. Sr7740141399. Preheated oven to 350. Tested ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near South Windsor, Connecticut 06074
Gary V.
Job Details:
10/18/2024
"Concern is not cold enough and handles loose. Inspected and found running temperatures higher than normal, and then found settings, set higher than normal, adjusted settings to the proper temperatures and tighten handles and tested fine"
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5501SR/AA
Near Attleboro, Massachusetts 02703
Aimee Z.
Job Details:
10/18/2024
No cool fridge or freezer Smelled so bad bad foodCust stated that the compressor isnt working. No frost fridge evap .Checked error codes 84c locked compressor Spoke husband phone advised to callSamsung . He said they need a rect orwont they wont honor warranty with out. Cust cant findNeeds compressor seal system tech advised to call a contract company Tell them having problems with compressor Needs sealed system tech
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Gastonia, North Carolina 28052
Mitch H.
Job Details:
10/18/2024
"Removed and replaced valve, tested, operating properly. Removed and replaced left refrigerator door gasket but other gasket was wrong part, should have received 2 - W10830055 gaskets. Instead received 1- W10830055 and 1- W10830162. Reordering gasket.; ordrng 1 W10830055 (Gasket), dspstn on spec-tagged invntry: 2 W10830055 DOOR GASKET"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Gastonia, North Carolina 28054
Mitch H.
Job Details:
10/18/2024
"Tested and ran diagnostics. No stored error codes. Shipping bolts were removed. Ran drain and spin, no unusual movement or shaking, wash basket running true. Checked tub, all counter weights good, springs and shocks good. Stator and rotor tight and operating properly. No issues found with any components. Ran quick test cycle in diagnostics with top removed, all operating properly with no unusual movement. No issues found, washer operating as designed."
We serviced a
GE REFRIGERATOR
Model GSS25GMHKCES
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
10/18/2024
"Was getting frost built up in the rf, temp issues, had set temp lower and seems to be doing ok. Noticed rf door not closing well, easy for it to remain open. Raised front legs to have unit tip back and raised rf door. Closing much better. Changed water filter and ran dispenser to clear air."
We serviced a
KITCHENAID RANGE
Model KFEG504KPS4
Near Gastonia, North Carolina 28054
Mitch H.
Job Details:
10/18/2024
"Checked and found drawer front standing out on left side. Tracks are good, no issues. Drawer itself is good. Loosened screws and adjusted front. Drawer front very thin metal and flexs easily. Closing properly now. Advised customer that this would be considered a cosmetic issue and not covered by warranty. If issue returns she would need to call Whirlpool to get P&L authorization."
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Gastonia, North Carolina 28056
Mitch H.
Job Details:
10/18/2024
"Disassembled washer. Removed and replaced gear case, cam, belt and wash plate. Reassembled, ran control calibration then diagnostics cycle. All components and functions operating properly.; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT 1 W10902814 WASHPLATE , and 1 W11239857 BELT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Gastonia, North Carolina 28056
Mitch H.
Job Details:
10/18/2024
"Arrived, found only lights working inside. No fans or compressor running. Could not enter diagnostics, UI only partially lit up. Pulled unit out, found approximately 1.5 inch wide by 5 inch long hole burnt in back of cabinet below control board compartment and painted over. Appears some type of repair may have been attempted at some point. No repair attempted or possible. Called tech line spoke to Austin SR# 7740142923, documented findings."
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near York, South Carolina 29745
Mitch H.
Job Details:
10/18/2024
"Tested and confirmed issue. Enter diagnostics, found F7E1 control error. Attempted to run diagnostics cycle. Completed valve tests, drain and agitate but would not spin. Gave error code at this step. Ordering control and harness. Checked part availability and scheduled return for 10/24 PM ; ordrng 1 W11627413 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near York, South Carolina 29745
Mitch H.
Job Details:
10/18/2024
Checked and tested. Found compressor running but not cooling. No frost pattern. Does have ball of ice near cap tube entrance on evaporator. Has sealed system issue. Ordering compressor kit. Customer said she was going to talk to Home Depot to try to get refrigerator exchanged. Advised customer that office will call to schedule when part arrives.; ordrng 1 W11557425 (Compressor kit) and 1 2Xtime (2X time)
We serviced a
SAMSUNG WASHER
Model WA48J7700AW/A2
Near Kings Mountain, North Carolina 28086
Mitch H.
Job Details:
10/18/2024
"Tested and found drain pump bad. Has correct power but pump not working. Quoted customer for repair and saved estimate. Customer declined repair, said he would replace washer. Collected for service call on ck#2078"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Plainville, Massachusetts 02762
Aimee Z.
Job Details:
10/18/2024
Installed new damper and tested through diagnostics
We serviced a
MAYTAG RANGE
Model MGS8800FZ1
Near Marshville, North Carolina 28103
Jonathan J.
Job Details:
10/18/2024
Part missing customer prepaid cancel button not working on membrane forcing an F2 E1 to display. Every other function is working properly. Power was able to preheat oven. Preheat broil and error came back quickly after unit preheated.; schdld next appmnt for 11/1 FRI AM
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Hartford, Connecticut 06106
Chuck M.
Job Details:
10/18/2024
Replaced lower harness and added clip from service pointer. Tested washer and it is working properly. ; used 1 W11284522 (CLIP) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near West Hartford, Connecticut 06107
Chuck M.
Job Details:
10/18/2024
Customer complaint is that lights in refrigerator are out. Replaced LEDs in unit. All lights are working.
We serviced a
FRIGIDAIRE RANGE GAS
Model GLGFS66ASC
Near New Britain, Connecticut 06053
Chuck M.
Job Details:
10/18/2024
Customer complaint is that oven is not heating. Checked amp draw at igniter and it was at 2.6 amps. Replaced igniter and tested. Oven is heating properly. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR FLAT
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104DWH2
Near Manchester, Connecticut 06040
Amanda R.
Job Details:
10/18/2024
Replaced wire harness and control tested operation normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Vernon, Connecticut 06066
Amanda R.
Job Details:
10/18/2024
Replaced freezer door new door came with gasket left gasket broke one clip on freezer rail but customer ok with it
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Marshville, North Carolina 28103
Jonathan J.
Job Details:
10/18/2024
Replace control performed a control board calibration procedure tested operations
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near New Britain, Connecticut 06053
Chuck M.
Job Details:
10/18/2024
"Customer complaint is that refrigerator is still freezing food. Called techline and tested thermostat at P5 connector P5-1 to P5-2 and found thermostat out of range. Was told to order temperature sensor. Sr7740142025. ; ordrng 1 W103167760 (Temperature Sensor), dspstn on spec-tagged invntry: 1 W11236851 DIFFUSER"
We serviced a
WHIRLPOOL DRYER
Model WHD862CHC1
Near Avon, Connecticut 06001
Chuck M.
Job Details:
10/18/2024
"Replaced Motor, idler and blower wheel. Cleaned lint blocking auxiliary assembly. Tested and dryer checked ok. ; dspstn on spec-tagged invntry: 1 W10837240 IDLER PULLEY"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKT3
Near Salisbury, North Carolina 28144
Jenn F.
Job Details:
10/18/2024
"Complaint when running the unit leaks from the bottom of the door on the left side. Replaced gasket, leak checked tested ok. ; used 1 W11483553 (GASKET) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW06
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
10/18/2024
"Our replaced icemaker kit water valve that came with the kit because it was leaking. Cycled icemaker, tested operations, no leakage occurring anymore."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Unionville, North Carolina 28110
Jonathan J.
Job Details:
10/18/2024
"Complaint not washing dishes properly not drying dishes at all. I found heating element is open. I also found 71 error code in fault history I cleared code. Customer has never ran hot water before starting cycle wash performance issues are caused by too high of dishes, being stacked and dishwasher, preventing upper spray arm from spinning, verified pump motor assembly has full water pressure. ; ordrng 1 W10518394 (Element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
10/18/2024
"Tested ice maker and found unit over flowing with ice and not shutting down, lifter arm and unit still would cycle. Found ice maker contact faulty allowing ice maker to keep running and running, replaced ice maker and unit filled with water but filled slowly not reaching top of mold. Replaced valve supplied with kit and unit is now filling and operating to specs ; used 1 W10884390 (ICE MAKER) from stock"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDP665SYN2FS
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
10/18/2024
"Installed new parts and ran dishwasher threw a test cycle, unit went threw a washer normally. Ran a regular wash and unit is filling and now working to specs"
We serviced a
JENN-AIR COOKTOP
Model JGC3536GS01
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
10/18/2024
I replaced all previously ordered parts tested operations. Cooktop is now igniting properly with no further issues found.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Marvin, North Carolina 28173
Jonathan J.
Job Details:
10/18/2024
"Unit has made a couple of small cubes very very small cubes. But has ceased to make any more rice. I found cubes and icemaker were really small and diagnostics menu icemaker is filling appropriate but obviously is not naturally I am ordering control board water, inlet valve icemaker, and fill tube heater unit was not frozen over upon arrival and dispenses water into icemaker Unit is cooling fine upon arrival. Temperature in freezer is 0? temperature in fresh food section is 36.8?. Unit is set at zero and 37?. Office to call customer when parts come in. ; ordrng 1 W11224256 (Control) and 1 W11482383 (Valve) and 1 W11658802 (Ice maker) and 1 W11087201 (Heater)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Salisbury, North Carolina 28146
Jenn F.
Job Details:
10/18/2024
"Complaint humming noise. Ran compressor test, no noise found. Noise from ff evap. Replaced. Tested ok. ; used 1 W11087438 (EVAP MOTOR) from stock"
We serviced a
WHIRLPOOL DRYER
Model MED5630HW1
Near Vernon, Connecticut 06066
Amanda R.
Job Details:
10/18/2024
Complaint works on heavy duty but not other settings some setting were set on air dry and other set very low temp went over setting the settings
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM05
Near Northampton, Massachusetts 01062
Mike K.
Job Details:
10/18/2024
"Unit is under 1yr wp warranty per service bench.Complaints by all f door not closing well, swings open. Raised feet tall have unit naturally close.Other complaint is of plasticy smell and taste is ice.Explained there is nothing I can do for the odor of the unit, odors do tend to permeate ice. All smells seem normal and n unit, really only smelling home incense. did taste a bit of ice, would describe it as plasticky.Using braided hose fill line.Called techline to document complaint. Suggested filter for odors, customer already using baking soda, charcoal filters can also be a help. For taste it should dissipate in time but no specific time frame givenSr#7740141987"
We serviced a
GE WASHER
Model WHRE5260E1WW
Near Northampton, Massachusetts 01062
Mike K.
Job Details:
10/18/2024
"Unit wont fill, goes directly into agitate while load dry, in spin drain pump comes on but does not spin. Took out load and same on different settings. Reset load size and now filling. Ran on quick rinse, small load size. Went through fill and into agitate properly. Put on spin only and drained out fine. Did not go into spin. Unplugged motor and plugged back in and spun properly. Same when repeated, have to disconnected/reconnect motor to get it to spin out. Also some small leaking inside unit. Would need control and possibly pressure sensor ( did read water level when filling).Control is no longer available.Collected for service call only."
We serviced a
LG REFRIGERATOR
Model LFDS22520S/04
Near Easthampton, Massachusetts 01027
Mike K.
Job Details:
10/18/2024
Fans running on arrival compressor is not. Verified voltage age coming to the compressor. Sealed system issue. Would require new compressor. Quoted for compressor/drier/labor. Denied. Service call pre collected.
We serviced a
KITCHENAID RANGE
Model KFEG504KPS3
Near Vernon, Connecticut 06066
Amanda R.
Job Details:
10/18/2024
Burnt power cord terminal block and main wire harness quoted for power cord customer is going to go purchase one for repair ; ordrng 1 W11454490 (Harness)
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GFE28GSKLSS
Near Springfield, Massachusetts 01108
Chris B.
Job Details:
10/18/2024
Replaced IM door and unit working normal.
We serviced a
LG REFRIGERATOR
Model LRMDS3006S/01
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
10/18/2024
"Installed new fan and blade checked compressor cooling and condenser is now circulating air properly. Checked ice maker due to just giving sheets of ice not round cubes and found ice maker stuck, cleared ice maker and advised customer its cycling and working if any issue she needs to call and get a new dispatch sent over for ice maker issues."
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Wolcott, Connecticut 06716
Jimmy R.
Job Details:
10/18/2024
"Tested microwave and found when plugging in unit machine would not power on, found door not closing and switch for door sprung causing fuse to blow. Replaced fuse and fixed door latch heated up unit and all operations are now working to specs ; used 1 WPM0805101 (FUSE,MONITOR 20A) from stock"
We serviced a
WHIRLPOOL DRYER
Model WHD862CHC1
Near Avon, Connecticut 06001
Jimmy R.
Job Details:
10/18/2024
Helped with unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Vernon, Connecticut 06066
Amanda R.
Job Details:
10/18/2024
Replaced evaporator fan motor set temps at recommended fan turned on
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW00
Near Mansfield, Connecticut 06250
Amanda R.
Job Details:
10/18/2024
"Lost complete cooling compressor very loud ; rqstng P&A on 1 W10769822 (Compressor) and 1 W11507067 (Evaporator), states that autho needed"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Coventry, Connecticut 06238
Amanda R.
Job Details:
10/18/2024
The brown wire going to actuator broke out of connector replaced wire harness tested operation normal ; used 1 W11643701 (HARNESS LOWER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details:
10/18/2024
Installed new lower wash arm and manifold. Ran self test and all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details:
10/18/2024
Installed new bulb all checks on. ; dspstn on spec-tagged invntry: 1 W11602886 LED MODULE
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Somers, Connecticut 06071
Gary V.
Job Details:
10/18/2024
Installed new inlet valve and cycled tested fine. Also informed customer about sand coming into his water system in the house causing issues and he will solve that. All others functions test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Sharon, Massachusetts 02067
Aimee Z.
Job Details:
10/18/2024
Found the right door gasket torn The door light symbol was on Tested door switch test 16 there good in fridge and center draw.Ran test 17 freezer light was open won close Needs gasket and light switch; rqstng P&A on 1 W11445850 (Swich) and 1 W10830274 (Door gasket)
We serviced a
WHIRLPOOL WASHER
Model MVWC400VW0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
10/18/2024
"Installed new lid switch and cycled, tested fine.; dspstn on spec-tagged invntry: 1 WP8318084 DOOR/LID SWITCH"
We serviced a
GE WASHER
Model Gtw335asn1ww
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
10/18/2024
"Fault code 18 drain pump, 31 out of balance, 8 pressure sensor loss,29 drain excessve motor current, 17 dry load sense, 26 out of balance.Drain pump, pressure sensor, agitate and spin, fill all working fine in testing. No repeatable error. Possible too much soap, unbalanced loads or beginning of bearing issue or intermittent control board issue with pressure sensor being part of main control. Ran speed wash, went through fill and agitate then went into drain and kept draining past when all water was out and kept running. Looking to be control ( pressure sensor is part of control board) Removed pressure hose and Did feel like there was resistance in pressure hose, cleared out with pressure, but unit keeps trying to drain, unplugged and started new cycle and just krpt draining, eventually started to spin, looks to be continuing last cycle before unplugging. Cancelled and started fresh, filled as normal. Went into agitation fine. This time stopped draining when empty and went into spin properly. Sent quote for control, but may have just been clogged pressure hose."
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details:
10/18/2024
"Customers complaint is water keeps filling and doesnt stop and cloths still going off balance. Ran self test and washer keeps filling and when spinning its vibrating. Needs new control, basket, and suspension. ; ordrng 1 W11687817 (Control) and 1 W11178227 (Basket) and 1 W11400156 (Suspension) and 1 W10902814 (Wash plate)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Watertown, Connecticut 06779
Jimmy R.
Job Details:
10/18/2024
"Ran washer and found when running unit threw a spin twice it would start to make a loud creaking noise coming from bottom of machine, traced noise and found inner Gearcase making a loud squealing noise when spinning unit will need new Gearcase and motor to be safe will order and return. ; ordrng 1 W11454372 (Gearcase)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Springfield, Massachusetts 01118
Chris B.
Job Details:
10/18/2024
Replaced door and ran IM water fill tests and found no leaks. Door sealed properly. Adjusted temps to proper settings.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Springfield, Massachusetts 01109
Chris B.
Job Details:
10/18/2024
Part not received in time and called customer to reschedule for 10/21/24 PM timeframe. ; schdld next appmnt for 10/21 MON PM
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Windsor, Connecticut 06095
Chuck M.
Job Details:
10/18/2024
F7e7 motor unable to reach target speed. F7e1 basket speed fault. Ran HHS. Basket is out of round and lid unlocked before spin ended. Ordered basket. ; ordrng 1 W10752719 (basket)
We serviced a
GENERAL ELECTRIC LAUNDRY CENTER
Model PFQ97HSPV0DS
Near Springfield, Massachusetts 01109
Chris B.
Job Details:
10/18/2024
Replaced part and unit needs to be connected to Wi-Fi for more updates and adjustments. Mentioned to the customer to have that done and updated through GE web to be able to use the unit properly.
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model PFE29PSDASS
Near Southwick, Massachusetts 01077
Mike K.
Job Details:
10/18/2024
"Complaint of rf not cooling properly, has a thermostat on top shelf measuring 54, one item on n mid shelf , measured and read 43, unit is set to -6 and 34. One item In freezer and measured at -2. Compressor/ fans running and air a high rpm. Temp set at -6 and 34, says actual temps are -8 and 54. Set temps to 0 and 38, turned on power cool. Can hear fan running, but not feeling any air flow. Verified flow to crisper drawer only. Pulled off evap cover and unit went into defrost in process, good rf evap frost pattern., unit came back on and ff evap fan not running. Pulled it out and fan is physically seized. Quoted for fan labor and accepted. Worked fan repeatedly and became freer moving and is running, loudly. I explained it is working now, but no guarantees it will keep working til we return.Collected for part and additional labor per cc. Office to contact cs when parts come in to schedule return ; ordrng 1 WR60X26866 (Ff evap fan)"
We serviced a
WHIRLPOOL WASHER
Model MVWC400VW0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
10/17/2024
"Inspected and found broken lid lock, will order and return tomorrow ; ordrng 1 WP8318084 (Lid switch)"
We serviced a
WHIRLPOOL DRYER
Model WHD3090GW0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
10/17/2024
"Techline sr#774030687. Verified compressor seized with Techline, unit needs entire base assy replaced. Needs 2 techs and 2 hours on return. Will submit estimate.; rqstng P&A on 1 W11095574 (Base), states that autho needed"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Gastonia, North Carolina 28052
Ryan S.
Job Details:
10/17/2024
"Customer complained washer not finishing cycle, found drain pump intermittently working. Verified proper operation after installation of new pump. Also found cold water valve leaking at customer valve on the home. Informed customer they will need to get plumber to replace cold water valve on home not machine. ; dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Springfield, Massachusetts 01109
Mike K.
Job Details:
10/17/2024
"Bad tub, JM is Reordering outer tub.; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Springfield, Massachusetts 01109
Mike K.
Job Details:
10/17/2024
"Unit is under 1yr wp warranty per service bench. Cs believes it is not getting enough to water. No errors in history, completed diagnostic (test 12) fine. Each valve running. All functions testing properly.Tested with a load of towels and water level was sufficient for load when set for towels. ; dspstn on spec-tagged invntry: 1 W11688994 VALVE (HOT) and 1 W11688995 VALVE (COLD)"
We serviced a
WHIIRLPOOL DRYER
Model WED4900XW0
Near Plainville, Massachusetts 02762
Aimee Z.
Job Details:
10/17/2024
"Found the door switch broken, replaced and tested complete; used 1 WPW10569603 (Door switch) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFS2853AF1
Near Attleboro, Massachusetts 02703
Aimee Z.
Job Details:
10/17/2024
"Found right door gasket , also ran test 22 damper is stuck open; rqstng P&A on 1 5303918903 (Cover w damper) and 1 241778307 (Gasket)"
We serviced a
MAYTAG DRYER
Model MED6630HC1
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
10/17/2024
"Checked over dryer and found lint screen not setting in fully causing clothing to grab it and twist, removed lint screen and found housing not sitting properly and lint build up in bottom on it. Removed housing and found screen hitting flap and lint cleaned and reinstalled housing checked filter and unit is now sitting proper and all operations are working to specs"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Gastonia, North Carolina 28052
Ryan S.
Job Details:
10/17/2024
"Returned to install parts ordered by previous Tech installed new hinges , bearing age damper. Verified lid closing properly now. Showed customer had her close lid."
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near Farmington, Connecticut 06085
Ruben C.
Job Details:
10/17/2024
Checked unit could not duplicate any abnormal sound from unit cust is getting hammering from house valve and getting a squeale from house valve advised cust to close off valve a little informed of use of unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW02
Near Enfield, Connecticut 06082
Gary V.
Job Details:
10/17/2024
Installed parts listed and tested fine.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Windsor Locks, Connecticut 06096
Gary V.
Job Details:
10/17/2024
Inspected and found floor previously damaged and had damage waivers signed . icemaker not cycling. Also found terminal to inlet valve loose tightened and replaced icemaker cycle tested fine please allow 24 to 48 hours for ice production. ; used 1 W11700250 (ICEMAKER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Windsor Locks, Connecticut 06096
Gary V.
Job Details:
10/17/2024
Installed parts listed and ran through auto test unit now working properly.; dspstn on spec-tagged invntry: 1 W11116590 CNTRL-ELEC
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507EWH01
Near Ellington, Connecticut 06029
Gary V.
Job Details:
10/17/2024
"Inspected and found multiple problems main control board no longer defrosting unit, fresh food evaporator fan motor broken, and freezer module broken, will submit estimate and call. Customer will have unit thawed out for return trip. ; rqstng P&A on 1 W10843055 (Main aci) and 1 W11033168 (Ff fan motor) and 1 W11683243 (Freezer module)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Ellington, Connecticut 06029
Gary V.
Job Details:
10/17/2024
"Inspected and found wire harness to the wash pump broken, will submit estimate for parts needed to be repaired and call for return date; rqstng P&A on 1 W11227372 (Harness) and 1 W11025157 (Wash pump)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near South Windsor, Connecticut 06074
Chuck M.
Job Details:
10/17/2024
Customer complaint is that ice maker stopped making ice. Found ice maker fan noisy and has a rattling sound. Ran test 56 and got error code E5 ice maker thermistor bad. Ordered Ice Box Fan and Ice Maker. ; ordrng 1 W10846539 (Ice Box Fan) and 1 W11658802 (Ice maker)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Manchester, Connecticut 06040
Jeremy B.
Job Details:
10/17/2024
Wash moot not coming on. At beginning of cycle the drain pump runs then complete light blinks. Needs new motor sump assy. Quoted customer. ; dspstn on spec-tagged invntry: 1 W11460946 MOTOR/SUMP
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JS0
Near Manchester, Connecticut 06040
Jeremy B.
Job Details:
10/17/2024
Installed new cooktop. All checks ok. ; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Manchester, Connecticut 06040
Jeremy B.
Job Details:
10/17/2024
"Washer not spinning out. Found worn hub and shaft in gear case worn. Needs new hub and gear case. Left hub with customer. ; ordrng 1 W11454738 (Gearcase), used 1 W10324651 (HUB) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Manchester, Connecticut 06040
Jeremy B.
Job Details:
10/17/2024
Installed new motor sump assy and tested all checks ok. ; dspstn on spec-tagged invntry: 1 W11460946 MOTOR/SUMP
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Rocky Hill, Connecticut 06067
Jeremy B.
Job Details:
10/17/2024
Customers complaint is washer still banging and damaged the front due to it hitting the counter top in front. The washer was wobbly again. Adjusted legs so washer level and had customer out in a load of towels. Got them wet and spun them out and all checks ok. Recommend customer wash like items to ensure a more balanced load. Customer not happy with scratch/dent explained that cosmetic damage not covered. Recommend referring back to the dealer they bought it from to see if they will exchange. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Windsor, Connecticut 06095
Chuck M.
Job Details:
10/17/2024
Customer complaint is that dispenser is not dispensing ice. Found auger coupler broken. Ordered auger coupler. ; ordrng 1 WP2220458 (coupling)
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ6
Near Windsor, Connecticut 06095
Chuck M.
Job Details:
10/17/2024
Customer complaint is that oven was smoking and burners would not ignite. Burner heads needed to be flush and oven smoke is burn off smoke. Range checked ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Windsor, Connecticut 06095
Chuck M.
Job Details:
10/17/2024
"Replaced Gear Case, Cam, Belt, Hub and wash plate. Tested and washer checked ok. ; dspstn on spec-tagged invntry: 1 W10324651 HUB 1 W10721967 CAM KIT , and 1 WPW10006384 BELT"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Mansfield, Connecticut 06268
Amanda R.
Job Details:
10/17/2024
The left door hinge broken replaced hinge operation normal ; dspstn on spec-tagged invntry: 1 W11712995 LEFT HINGE and 1 W11712996 RIGHT HINGE
We serviced a
SAMSUNG REFRIGERATOR
Model RF28T5001WW/AA
Near Griswold, Connecticut 06351
Amanda R.
Job Details:
10/17/2024
Stops making ice randomly set temps at -2 in freezer and 37 in ff section cleaned condenser coils ; rqstng P&A on 1 DA97-07603B (Ice maker)
We serviced a
LG DISHWASHER
Model LDFN343LS
Near Sterling, Connecticut 06377
Amanda R.
Job Details:
10/17/2024
It three are error code last week plugged unit in and it started normally let run thirty minutes couldnt duplicate issue
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Brooklyn, Connecticut 06234
Amanda R.
Job Details:
10/17/2024
F9e1 F7e1 fae2 errors needs new sump assembly ; ordrng 1 W11460945 (Sump)