We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Windsor, Connecticut 06095
Gary V.
Job Details:
10/22/2024
Installed new coupler and tested fine.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near South Windsor, Connecticut 06074
Gary V.
Job Details:
10/22/2024
Installed new icemaker and cycled filled with water and tested fine. Please allow 24 to 48 hours for ice production.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0V
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
10/22/2024
"Two point washing machine has power getting to it lights just flash unit full of water. Upon arrival I found main wiring harness at drain pump was broken preventing water from draining out. Also found lid latch was also broken. Replace lid latch. Error code was due to having user interface unplugged. No additional issues found with washing machine after replacing harness lid latch . I cleared error codes F5e3 f8e1 f2e3 I calibrated washing machine control before departure; used 1 W11513248 (DOOR LOCK), and 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
10/22/2024
"Complaint refrigerator making a squealing noise doesnt matter if its dispensing water for icemaker or water from door. I found cause of squealing noise is due to isolation valve unit will need a new isolation valve to repair also stoped making ice since last visit. Technical Service Pointer #: W11394954A Action Required: MandatoryRelease Date: October, 2019 isolation valve is squealing. Will need isolation valve to fix. ; ordrng 1 W11312191 (Valve) and 1 W11557000 (Ice maker) and 1 8212547rp (Line)"
We serviced a
WHIRLPOOL DRYER ELECTRIC
Model WED4815EW1
Near Northampton, Massachusetts 01060
Mike K.
Job Details:
10/22/2024
"Unit not tumbling. Found a broken belt and worn supports. Quoted for drier repair kit/labor. Accepted. Replaced belt, pulley and supports. Tests fine; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS2
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
10/22/2024
"I replaced magnetron had to disassemble part of cabinetry to access screw that held microwave in place bracket was bent, holding microwave in place preventing it from being remove Had to move oven out of the way, so no damage occurred to oven not dense dense in oven interface side of microwave before assembling anything. No additional issues found with microwave. Everything is working properly."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details:
10/22/2024
"Dishwasher motor will run but not water enters and cycle stops. Found d faulty wash motor. Replaced and ran self test dishwasher is now filling but draining at the same time needs new control. ; rqstng P&A on 1 W11410066 (Control), used 1 W11416362 (MOTOR/SUMP) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details:
10/22/2024
Not making any ice. Found wires on fill tube heater wires broken. Needs new heater kit. Might need new ice maker also after heater fixed. ; ordrng 1 W11366500 (Fill tube heater kit)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Wethersfield, Connecticut 06109
Jeremy B.
Job Details:
10/22/2024
Installed new parts set to recommend please allow 24 hrs for temps to stabilize. ; dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near Norfolk, Massachusetts 02056
Aimee Z.
Job Details:
10/22/2024
Installed new handle on freezer and light right side fridge ; dspstn on spec-tagged invntry: 1 W11396033 LIGHT SWITCH
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Plainfield, Connecticut 06239
Amanda R.
Job Details:
10/22/2024
Complaint since owned takes a couple cycles to dry no errors venting clear recommended using timed dry explained the difference between sensor dry and timed dry
We serviced a
WHIIRLPOOL DISHWASHER
Model GDP670SYV0FS
Near Bessemer City, North Carolina 28016
Ryan S.
Job Details:
10/22/2024
Arrived at job in ticket was for a whirlpool third party warranty. Unit was a dishwasher informed customer cannot work on unit. Call service provider to get service for unit left call
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Catawba, South Carolina 29704
Jonathan J.
Job Details:
10/22/2024
Complaint washing machine will not turn on will not work will not latch or unlock. Customer stated that they unplugged the washing machine and has been working fine for the past 24 hours with no issues. I found error codes in diagnostics history F0e3 f7e8 f8e1 I cleared codes performed a control board calibration procedure cannot duplicate any issues with the washing machine at this time. If customer calls back suspect main control board is glitching. Motor is working fine washing machine is filling water properly. Customer stated they had a power outage right before issue occurred.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Wethersfield, Connecticut 06109
Jeremy B.
Job Details:
10/22/2024
Control panel very hot and not lighting up properly. Fresh food door switch broken needs new. Left side fresh food closer can broken door keeps clicking. ; rqstng P&A on 1 W11284720 (Panel) and 1 W11396033 (Door sw) and 1 WP12028505AP (Closer cam)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Rocky Hill, Connecticut 06067
Jeremy B.
Job Details:
10/22/2024
Washer banging all around. Suspension bouncy needs new. ; rqstng P&A on 1 W11217817 (Suspension)
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS09
Near Cromwell, Connecticut 06416
Jeremy B.
Job Details:
10/22/2024
"Found open 20a fuse. Replaced and tested all checks ok. ; used 1 WPM0805101 (FUSE,MONITOR 20A) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Hartford, Connecticut 06112
Ruben C.
Job Details:
10/22/2024
Checked unit ran ran test 57 ice maker is harvesting test 45 water is coming out of valve but tube at ice make frozen tube fill heater open ordering fill tube heater; ordrng 1 W11087201 (Fill tube heater)
We serviced a
KITCHENAID COOKTOP
Model KCES556HSS00
Near West Hartford, Connecticut 06107
Ruben C.
Job Details:
10/22/2024
Checked unit found switch is not regulating burner can not control low ordering burner and switch; ordrng 1 W10917724 (Front left switch) and 1 WPW10342780 (Left front burner)
We serviced a
JENN-AIR WALL OVEN
Model JJW2730DS01
Near West Hartford, Connecticut 06107
Ruben C.
Job Details:
10/22/2024
Replaced touch panel console tested operation normal ran cycle heated normally both bottom and top
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near West Hartford, Connecticut 06110
Ruben C.
Job Details:
10/22/2024
7740163680 checked unit found washplate off center and squealing from seal unit is going off balance without clothe ordering basket gearcase washplate and splutch; ordrng 1 W11449840 (Gearcase) and 1 W10752187 (Screw) and 1 W10752283 (Washplate) and 1 W11513244 (Basket) and 1 W10721967 (Splutch)
We serviced a
HOTPOINT DRYER
Model HTX24EASK0WS
Near New Britain, Connecticut 06053
Ruben C.
Job Details:
10/22/2024
Checked unit found burnt wire going to element and terminal on element burnt ordering element and wire kit; rqstng P&A on 1 WE11X21156 (Element) and 1 We49x37037 (Wire kit)
We serviced a
LG DISHWASHER
Model LDFN4542S
Near Southampton, Massachusetts 01073
Mike K.
Job Details:
10/22/2024
"The new spray arm has failed in same way as the previous, end came off of spray arm. Also a time clip not holding tube in place.; ordrng 1 MEG64438801 (Clip) and 1 AGB73932401 (Lower spray arm)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Chicopee, Massachusetts 01013
Mike K.
Job Details:
10/22/2024
"Has been experiencing numerous out out balance loads. Found suspension weak and play in tub. Washplate screw is seized.Repair requires Washplate/screw, suspension and hub. Denied. Collected for service call only"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Kings Mountain, North Carolina 28086
Ryan S.
Job Details:
10/22/2024
"Customer complained unit overfilled . Found valves good, pump good. Found bad pressure sensor. Replaced control from pre Id. ran quick wash.verified unit working as designed."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Kings Mountain, North Carolina 28086
Ryan S.
Job Details:
10/22/2024
Customer complained units oven will not work upon arrival found oven display board wasnt even on unit had power surface elements were working found unit had bug infestation left Call immediately.; dspstn on spec-tagged invntry: 1 W11182108 ELEMENT
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKB3
Near Farmington, Connecticut 06032
Ruben C.
Job Details:
10/22/2024
7740166589 Checked unit tried bar keepers friend did not work called techline unit is rusting on inner panel took pics sent also pics to email on file techline said cust must call customer service beyond 30 days; dspstn on spec-tagged invntry: 1 W10278629 BAR KEEPERS FRIEND/MICRO
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
10/22/2024
"Unit is running, but not heating. Found open heating element, replaced and testing fine; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Norfolk, Massachusetts 02056
Aimee Z.
Job Details:
10/22/2024
F8e4 Found water in the bottom panDried and ran needs float switchAlso found a lot of suds in dishwasher Clean with oil. Cwa with in week if want floatSent estimate
We serviced a
MAYTAG MICROWAVE
Model MMV4206FZ2
Near Vernon, Connecticut 06066
Gary V.
Job Details:
10/22/2024
"Inspected and found no heat, measured 120v from control, failed magnetron, found magnetron damaged in box, sending back for credit and will reorder and return. Customer needs Monday am slot. 8-1.; ordrng 1 W10818686 (Magnetron), dspstn on spec-tagged invntry: 1 W10818686 MAGNETRON"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model wtw5000dw0
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
10/22/2024
"Grinding when spinning, found bad transmission. Denied repair. Collected for service call only"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Chicopee, Massachusetts 01013
Chris B.
Job Details:
10/22/2024
Complaint that the lid would not unlock and wont start any cycle. Found bad drain connection. Replaced lower harness wire with TSW11643701. Ran three diagnostic cycles and a drain and spin and ran with no issues.; used 1 W11643701 (HARNESS LOWER) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SG/AA 51
Near Agawam, Massachusetts 01001
Mike K.
Job Details:
10/22/2024
"Unit unplugged on arrival. Says both sections not cooling, believes it is the compressor. Plugged in and let run. Fans running. Compressor is not. Not getting any voltage to compressor. Quoted for main control. Possibility of still having issue with compressor, cannot verify operation, ~11.5 ohms on each winding, which is correct."
We serviced a
WHIRLPOOL COOKTOP
Model WFE775H0HZ4
Near Windsor Locks, Connecticut 06096
Gary V.
Job Details:
10/22/2024
"Inspected and found lf burner element inner ring broken, and lf switch and rt ft switch sparking, will order parts and return. Customer wants Tuesday am slot.; ordrng 1 W10823727 (Left front burner) and 1 W10857622 (Burner switch) and 1 W10917724 (Burner switch)"
We serviced a
GE DRYER
Model gtd42eaj2ww
Near Franklin, Massachusetts 02038
Aimee Z.
Job Details:
10/22/2024
Found belt broke re placed dryer belt vent was completely blocked Clean out the vent housing and dryer Told customer needs to replace the vent .Test spin and heat ; used 1 137292700 (Belt) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Enfield, Connecticut 06082
Chris B.
Job Details:
10/21/2024
Complaint that the washer is didnt cycle correctly. Found error code F0E5 and F0E2. Cleared pressure hose and ran a quick and diagnostic cycle. Washer filling up with proper amount of water.
We serviced a
SAMSUNG WASHER
Model WA505R5200AW/AA
Near Enfield, Connecticut 06082
Chris B.
Job Details:
10/21/2024
Complaint that the washer has en error code and wont finish any cycle. Found bad suspension and quoted for parts and labor. Customer declined for the fix for today. Collected trip fee.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near East Granby, Connecticut 06026
Chris B.
Job Details:
10/21/2024
Replaced all parts and washer running normal. No leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Somers, Connecticut 06071
Chris B.
Job Details:
10/21/2024
Replaced all parts and ran water and IM and no leaks detected. Used IM fitting TS #WP4373559.; used 1 WP4373559 (FITTING 5/16-1/4) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AB4
Near Foxborough, Massachusetts 02035
Aimee Z.
Job Details:
10/21/2024
Installed and advance the ice maker to fill with water
We serviced a
WHIRLPOOL REFRIGERATOR
Model gc3shaxvy01
Near Franklin, Massachusetts 02038
Aimee Z.
Job Details:
10/21/2024
"Found the drain was frozen steamed out, and cleaned the drain"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDP665SYN3FS
Near Blackstone, Massachusetts 01504
Aimee Z.
Job Details:
10/21/2024
Cust has build up of soap in dishwasher using seventh generation Advised to clean with little oil cooking or vinagar for mineral deposits Explained need to be a functional problem and soap build up Can be cleaned I ran cycle normal with cooking oil to clean out sud went down.Asked to run a few more cycle with 1 T cooking oil
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH00
Near West Hartford, Connecticut 06117
Jeremy B.
Job Details:
10/21/2024
Fresh food section not cooling properly. Customer has freezer packed full causing door not to close and ice build up in air tower. Cleared away ice and advised customer on proper way to load.
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near West Hartford, Connecticut 06117
Jeremy B.
Job Details:
10/21/2024
Customers complaint is washer is banging. Ran self test and found water hammer. Recommend customer install arrestors.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Manchester, Connecticut 06042
Amanda R.
Job Details:
10/21/2024
Fills and drains not wash replaced wash motor tested operation normal ; used 1 W11613479 (MOTOR/SUMP) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Manchester, Connecticut 06040
Amanda R.
Job Details:
10/21/2024
"Replaced control cam damaged replaced cam and actuator started clean cycle ; dspstn on spec-tagged invntry: 1 W11513246 CNTRL-ELEC , used 1 W10721967 (CAM KIT), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL OVEN
Model WFG535S0LZ5
Near East Hartford, Connecticut 06118
Amanda R.
Job Details:
10/21/2024
Oven not preheating customer had back-liner on bottom panel removed preheated oven to 350
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Bolton, Connecticut 06043
Amanda R.
Job Details:
10/21/2024
Squealing noise replaced idler pulley and wheels with kit tested sounds normal ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Easthampton, Massachusetts 01027
Mike K.
Job Details:
10/21/2024
"Called and lm enroute, was an incomplete part order. Was supposed to have a gear case / clutch ordered. Office says we can return tomorrow afternoon. Offered to come back tomorrow afternoon, but that will not work they are leaving for 8 days. Put on schedule for the 30th am 2x time slot. Left other parts with customer.; ordrng 1 W11393685 (Gear case assy) and 1 W10734521 (Clutch assy)"
We serviced a
MAYTAG WASHER
Model MHWE500VW00
Near Easthampton, Massachusetts 01027
Mike K.
Job Details:
10/21/2024
"Replaced pressure switch and ran quick wash. Went through cycle fine. Did same thing n last visit, is Mabel to recreate error, cs said next cycle it repeated suds error. Cs that monitor. If continues would need new control which shows as nla. That has been explained to cs on both visits"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
10/21/2024
Customer complain unit lid wont unlock wont run has error code. Found drain error code found lid lock does work found drain pump not engaging but power sent to drain pump ordering drain pump scheduled return call for. 10-24-24 am ; ordrng 1 W11396717 (Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
10/21/2024
"Returned to install icemaker, installed icemaker ran service test to fill and cycle. Verified proper operation."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Denver, North Carolina 28037
Ryan S.
Job Details:
10/21/2024
"Customer complained of noise. Posted to video , video is of freezer section evap fan. Unit making noise intermittently. Ordering evap fan. Schedule return call for 1-25, customer not available before Friday. ; ordrng 1 WP2315549 (Fan motor)"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
10/21/2024
"Returned to install new Ui and control. Installed parts ran factory cycle , ran timed dry. Verified proper operation."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Wethersfield, Connecticut 06109
Jeremy B.
Job Details:
10/21/2024
Installed new motor supply assy and tested all checks ok.
We serviced a
WHIRLPOOL WASHER
Model MVWB750YW0
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details:
10/21/2024
Customers complaint is washer not spinning out and saying OL. Ran diagnostics found no error codes ran self test and then rinse and spin and couldnt duplicate any problems. Customer was away for 4 months and left and washer was working but not when they returned. I think maybe some corrosion formed on shaft on preventing basket from floating properly. If problem continues will need new main control. control NLA
We serviced a
WHIRLPOOL DISHWASHER
Model WDPS7024RZ0
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details:
10/21/2024
Installed new tub assy. Panel scratched will order new. Tested for leaks and found none. ; ordrng 1 W11461682 (Panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Glastonbury, Connecticut 06073
Jeremy B.
Job Details:
10/21/2024
Both sections not cooling properly. Found ice build up on evaporation fan like door wasnt closed properly. Cleared away ice and found even frost pattern. All checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW01
Near Concord, North Carolina 28025
Jenn F.
Job Details:
10/21/2024
Not cooling. Compressor has been changed out 2x compressor running at 5-8amps no pressure change at this time. With unit off pressures equalized at 100psi on both sides. While running both pressures went up to 120psi. Filter dryer covered in oil and beads completely discolored. Sr#7740148286 unit is being submitted for replacement review.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Concord, North Carolina 28027
Jenn F.
Job Details:
10/21/2024
"Complaint when in agitation it makes a bumping noise. No stored error codes. Ran diagnostic test. No noise in spin, makes a clinking noise in agitation. Unable to get the screw out of the rotor. Will need to order rotor, slider and clutch. ; ordrng 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11260238 (Rotor)"
We serviced a
WHIRLPOOL WASHER
Model Mvwb865gw0
Near Harrisburg, North Carolina 28075
Jenn F.
Job Details:
10/21/2024
F5e2 door lock error. Replaced door lock. Ran calibration on control. Unit tested ok; used 1 W10810403 (DOOR LOCK) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
10/21/2024
Complaint freezer is frozen over back wall frozen frosted not cooling in the refrigerator zone was making loud noise. I found complaint true unit is in the garage temperature upon arrival in the garage was 68?. Temp out side is 45 degrees. Customer Unplugged refrigerator so that refrigerator can defrost. I am ordering evaporator fan motor. I am ordering Back insulation back wall paneling I verified doors are creating tight seal as when I close doors doors are almost stuck.; ordrng 1 W11634632 (Cover) and 1 W11666272 (Duct) and 1 WP2163777 (Blade) and 1 WP2315539 (Motor) and 1 WPW10384183 (Thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
10/21/2024
Complaint freezer had snow on it not cooling properly in the freezer section unit was not cooling in the fresh food section properly customer stated she had heavy frost up in the freezer on top of the food. I suspect freezer door may have got left open or propped open causing issue to occur. Customer started cooling perfectly fine yesterday I found freezer temperature in ice cream is -2.7? fresh food temperature 40? and temperature is 39.3? as of right now. cannot find any faults with refrigeration system at this time. Customer stated she had a different company come out last year when there was heavy snow food was freezing in the fresh food section and is worried that the same issue may occur again.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Unionville, North Carolina 28110
Jonathan J.
Job Details:
10/21/2024
Dishwasher seems to run for hours and hours after cycle is Issue customers having is a normal factor of the dishwasher programmed into the dishwasher. Dishwasher has dry. Technology is designed to run until the door is open. To help aid in drying performance dishwasher. I found heater is working properly. I found excessive suds in the bottom of the dishwasher. Customers using cascade with infused dishwasher tablets I could not find any error codes and diagnostics history fan sounds normal to me noises or issues found with dishwasher at this time.Installed owi sensor.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ5
Near York, South Carolina 29745
Mitch H.
Job Details:
10/21/2024
Checked and tested range. Found bake burner not lighting. Broil operating properly. Ordering bake igniter.; ordrng 1 W11524031 (Igniter)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
10/21/2024
"Removed and replaced washer, gasket and nut. Wash basket still drops too far down and spanned nut does not tighten down onto basket. Leaves approximately a quarter to half inch gap between basket and spanned nut. This causes basket to move up and down Called tech line spoke to Nate SR# 7740149016, all ordered parts were correct. No other suggestions. Called Randy, he checked on parts and believes gear case was incorrect even though it matched old gear case in washer. Reordering gear case.; ordrng 1 W11449841 (Gear case)"
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ01
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
10/21/2024
"Tested and ran diagnostics . Found bin thermistor error, 2 flashes showing thermistor open. All other tests checked good. Ordering thermistor. Checked part availability and scheduled return for 10/25 AM.; ordrng 1 WPW10511923 (Bin sensor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
10/21/2024
"Disassembled freezer compartment. Removed and replaced harness and fan cover assembly. Removed and replaced valve solenoid. Plugged unit back in, ran diagnostics, all tests passed. Advised customer to allow 24 hours for unit to reach correct temperature and up to 72 hours for ice production."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Lake Wylie, South Carolina 29710
Mitch H.
Job Details:
10/21/2024
Found ice bin full and makings ice properly. Dispenser no dispensing ice. Flipper mullion not operating correctly and preventing door from closing tightly. Door switch not being made fully. Ordering mullion and door switch pad. Advised customer that office will call to schedule when parts arrive.; ordrng 1 WP2177331 (Pad) and 1 W10806457 (Mullion)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW10
Near Clover, South Carolina 29710
Mitch H.
Job Details:
10/21/2024
"Removed and replaced compressor and related parts. Charged with nitrogen to 250psi, checked for leaks, none found. Allowed to sit under pressure for 15 minutes, no pressure drop. Evacuated nitrogen, pulled vacuum. Weighed in correct charge, 64g, of R600. Compressor running and cooling properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Clover, South Carolina 29710
Mitch H.
Job Details:
10/21/2024
"Removed and replaced user interface. Reassembled, tested, operating properly."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Blacksburg, South Carolina 29702
Mitch H.
Job Details:
10/21/2024
"Checked and found thermal fuse blown. Removed and replaced fuse, tested, dryer heating and cycling properly. Reassembled and retested, all good.; used 1 WP3392519 (Thermal fuse) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
10/21/2024
Complaint mildew and mold growing on inside of dishwasher. Not sure if heater is working. I found heater is indeed working after entering diagnostics and clearing code. I could not find any error codes in diagnostics history other than seven one. incoming water too cold. I left heating element with customer. No further issues found advised dishwasher cleaning tablets or solutions tub filter was black verified wash motor is working properly. All spray arms are spraying.; dspstn on spec-tagged invntry: 1 W10518394 HEATER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Monroe, North Carolina 28112
Jonathan J.
Job Details:
10/21/2024
"Complaint refrigerator is not cooling making loud buzzing noise. I found ice hitting evaporator fan motor in freezer section ice ball formed from water leaking every time unit dispenses water from icemaker. Stopping evaporate fan motor from spinning, causing a loss of cooling. I removed ice ball sealant, no abnormal noises and fan is working fine. No further issues found evaporator has a full frost pattern going all the way up and across."
We serviced a
MAYTAG WASHER
Model MFW7020RF0
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
10/21/2024
"Complaint at 25 minutes performing a normal regular cycle, washing machine errors out and says not filling with water no water detected. I found complaint true unit does have a software update that is needed. May fix issue. I found unit is filling with proper amount of water, I did find drain hose was shoved way too far down drain tube. Im ordering a control and a water level sensorto be safe. Office to call customer when parts come out control is special ordered.; ordrng 1 W11316246 (Pressure switch) and 1 W11733296 (Control)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Fort Mill, South Carolina 29707
Jonathan J.
Job Details:
10/21/2024
7740155921 tech line file number normal operation per manufacturer. I installed all parts did not change anything of the door closing the exact same way as it was I did verify gaskets are ceiling properly heat that is escaping. The customer is feeling is coming from bottom vent and because heat rises. It is giving the illusion of coming from the door.using the triangle trick in the gaskets that the gasket is indeed ceiling properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM0A
Near Indian Land, South Carolina 29707
Jonathan J.
Job Details:
10/21/2024
"Part in the box was not the part Part in the box is a refrigerator water inlet valve, but not the one that was expected. Box has the correct part number on it and re-ordering valve..; ordrng 1 W11645245 (Valve)"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEXW0
Near Vernon, Connecticut 06066
Amanda R.
Job Details:
10/21/2024
F6e1 F8e1 errors basket wont spin quoted for mcu
We serviced a
WHIRLPOOL RANGE
Model WFES3330RZ0
Near Tolland, Connecticut 06084
Amanda R.
Job Details:
10/21/2024
Front right burner stays on High Replaced infinite switch tested operation normal ; dspstn on spec-tagged invntry: 1 W10857622 SWITCH-INF
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ4
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
10/21/2024
Return to install new infinite switch installed switch new switch now working properly showed customer verified proper operation.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
10/21/2024
"Customer complained unit wont start. Customer had receipt , unit in warranty. Found drain pump harness broken. Replaced harness. Ran unit though quick wash. Unit filled started washing and drained when canceling cycle. Verified proper operation. ; used 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
10/21/2024
"Returned to install parts ordered previous tech. Installed gearcase, agitator , trust washer and can kit. Also replaced capacitor and bent due to damage from oil leaking. Ran unit in high speed spin and agitate. No noises out of ordinary. Verified proper operation. ; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT 1 W11449840 GEARCASE , and 1 W11550891 AGITATOR , used 1 W11395618 (CAPACITOR/INTER COIL), and 1 W11239857 (BELT) from stock"
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Mount Pleasant, North Carolina 28124
Jenn F.
Job Details:
10/21/2024
"Complaint unit will not start. Found error f7e3 stored in control. Found cap open. Replaced cap and actuator. Calibrated the control. Tested ok. ; used 1 W11395618 (CAPACITOR/INTER COIL), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID OVEN
Model KOEC530PSS00
Near Huntersville, North Carolina 28078
Jenn F.
Job Details:
10/21/2024
"Complaint the microwave makes a buzzing humming noise and does not heat. Tested with a cup of water 78 degrees, heated for one minute 115 degrees. Tested another cup 80 degrees, heated for one minute 91 degrees. Heated a frozen patty for 10 minutes, it was defrosted and warm only. Heated another cup of water 78 degrees for one minute with no heat change. Noise coming from the cooling fan. Will need to replace the cooling fan, inverter, main control and mag. Order parts. ; ordrng 1 W11578579 (Inverter) and 1 W11344874 (Cooling fan assy) and 1 W11578959 (Mag) and 1 W11325786 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Huntersville, North Carolina 28078
Jenn F.
Job Details:
10/21/2024
Replaced the freezer gasket. Tested ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Franklin, Massachusetts 02038
Mike K.
Job Details:
10/21/2024
"Cs complaint of unit not cleaning thoroughly. Says it also had some light on and still a motor running the other day.no errors in history. Ran through self test fine twice. Unit was tipped forward a bit and lowered front legs to center basket better. Lower unit looked fine, no oil leakage, suspension tests good.Hot/cold valves verified, agitate, spin and drain verified. Ran quick wash. Deep water wash was selected and filled fine. Cancelled and drained fine, ran quick wash with auto sensing and worked properly.Did not find an a reason for unit running after cycle complete, possible manual drain engaged.At this the me everything tests for me with no errors. Would suggest running clean cycle with Affresh to keep unit clean."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Amherst, Massachusetts 01002
Mike K.
Job Details:
10/21/2024
Replaced harness and ran service test cycle. Completed fine.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Amherst, Massachusetts 01002
Mike K.
Job Details:
10/21/2024
"Unit showing oow. They provided proof of occupancy with warranty.Amherst college dorms. Unit will not turn on. Found cable from u/i to main course btrol had come me loose. Rerouted wire and reconnected, unit testing fine."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Amherst, Massachusetts 01002
Mike K.
Job Details:
10/21/2024
"College dorm/apartments use.. provided proof of occupancy and within n 1yr warranty. Water in unit on arrival. Put in drain and spin and drained out fine, spun fine.F8e1, f8e3 errors in history. Long fill and overflow errors. In component tests cold valve 1 just hums, cold 2 and hot work fine. Ordering dual cold inlet valve.; ordrng 1 W11688995 (Cold inlet dual water valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
10/21/2024
"Returned to install compressor and associated parts. Installed new compressor, pulled vacuum. Charged 68g r600. Verified proper frost pattern. ; dspstn on spec-tagged invntry: 1 W11109499 FILTER DRIER-TUBE R600a 1 W11504415 COUPLER 8.5/8 NR MS 00 , 1 W11504431 COUPLER 7/5 NR MS 00 , 1 W11504433 COUPLER , 1 W11504447 COUPLER 5/1.8 NR MS00 , 1 W11506619 COUPLER 8 NK MS 00 , and 1 876765 TUBING KIT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near South Windsor, Connecticut 06074
Gary V.
Job Details:
10/21/2024
"Inspected and found ice maker no longer cycling, replaced with new ice maker and cycled and filled with water. Please allow 24-48 hours for ice production.; used 1 W11700250 (ICEMAKER) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HPY
Near South Windsor, Connecticut 06074
Gary V.
Job Details:
10/21/2024
"Inspected and found water weeping past inlet valve and ice maker jammed and broken, will order parts and return. Discounted price for veteran/senior.; ordrng 1 WP67006531 (Inlet valve) and 1 D7824706Q (Ice maker)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near South Windsor, Connecticut 06074
Gary V.
Job Details:
10/21/2024
"Installed heater and drain hose, also found drain pump not pumping properly, and replaced drain pump, cycled and tested fine.; dspstn on spec-tagged invntry: 1 W11537778 HEATER W/NUTS , used 1 W11412291 (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near South Windsor, Connecticut 06074
Gary V.
Job Details:
10/21/2024
"Inspected and found motor terminal came dislodged causing unit to fault out on tachometer, tightened terminal and ran auto test and cycled fine now."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near South Windsor, Connecticut 06074
Gary V.
Job Details:
10/21/2024
"Installed new fan motor and ice maker, cycled and filled with water. Please allow 24-48 hours for ice production.; dspstn on spec-tagged invntry: 1 W10846539 FAN and 1 W11658802 ICE MAKER"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Hebron, Connecticut 06231
Jeremy B.
Job Details:
10/21/2024
Washer vibrating and going off balance. Suspension bouncy. Replaced and then leveled washer all checks ok. ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near South Windsor, Connecticut 06074
Gary V.
Job Details:
10/21/2024
Installed new gaskets and tested fine.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Hebron, Connecticut 06248
Jeremy B.
Job Details:
10/21/2024
Customers complaint is doors not level and doors not closing properly. Was able to adjust doors and doors closing properly. Cant adjust 100%level due to the tight spot.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Mansfield, Connecticut 06268
Amanda R.
Job Details:
10/21/2024
Original motor cracked replaced motor tested no leaking ; dspstn on spec-tagged invntry: 1 W11613479 MOTOR/SUMP
We serviced a
GE DISHWASHER
Model GDP665SYN3FS
Near Coventry, Connecticut 06238
Amanda R.
Job Details:
10/21/2024
The seal where motor sits on sump assembly is leaking quoted left unit unplugged
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near South Hadley, Massachusetts 01075
Mike K.
Job Details:
10/21/2024
"Unit did one load after last repair and then would not turn on again. Verified not turning on, no response on u/I. Wont turn on or go into diagnostics. Verified 120vac to control and green blinking on control.connections good at control and u/I. Ordering control, u/i and connector.; ordrng 1 W11544680 (Control main) and 1 W11449075 (Upper harness) and 1 W11319991 (U/I control)"