We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF560SEHW05
Near Pawtucket, Rhode Island 02861
Aimee
Job Details:
04/14/2025
"Found the icemaker spraying and the respiratory was frozen Also need 2 5/16 John guess; rqstng P&A on 1 W10801011 (Resource) and 1 W10844267 (Filter head), ordrng 2 Wp2300868 (John guess)s"
We serviced a
BOSCH DISHWASHER
Model SHXM4AY55N/24
Near Enfield, Connecticut 06082
Mike K.
Job Details:
04/14/2025
"After replacement of pump unit gave e25 error next cycle, also gave an e24 (drain failure also) Started new cycle and drained out fine to start new cycle. Let unit run through first drain and drained fine with good flow into disposal. Let run through next fill and cancelled, draining Ned fine. Pulled filter and nothing seen in sump, filter is damaged with small gap at top of one side. Reassembled and ran again, same as before. Ran through fill /wash and into firs drained n fine. Let fill second time, cancelled and drained fine. First visit drain pump was humming, not draining, last visit draining n pump replaced, has not failed during this visit. No charge for this visit, estimate was saved for control, explained to customer is a logical guess at this point with no failure found during visit."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Brimfield, Massachusetts 01010
Chris B.
Job Details:
04/14/2025
Replaced part and ran a diagnostic cycle and all running normal. No leaks detected.
We serviced a
WHIRLPOOL WASHER TL
Model CAE2745FQ2
Near Southbridge, Massachusetts 01550
Chris B.
Job Details:
04/14/2025
Replaced all parts and no leaks detected. Outer tub customer has it.
We serviced a
MAYTAG WASHER TL
Model MVWB835DW4
Near Wilbraham, Massachusetts 01095
Jorden
Job Details:
04/14/2025
"Arrived and found no error codes and customer claims only the normal cycle doesnt spin out the clothes, all other cycles work fine. Ran auto test mode and calibration, cycled power to unit. Ordering ACU but will rediagnose when we return since the error codes cleared out without me recording them. ; rqstng P&A on 1 W11400681 (ACU)"
We serviced a
MAYTAG WASHER TL
Model MVW6200KW3
Near Brookfield, Massachusetts 01506
Chris B.
Job Details:
04/14/2025
Complaint that the washer will not start any cycle. Found bad harness wire and after multiple attempts to run for other issues in diagnostic cycle control board keep kicking me out of the testing. 5th time ran diagnostic but error code F1E1 is present. Will order parts for a return visit.; ordrng 1 W11590868 (Lower Harness) and 1 W11633359 (Control Board)
We serviced a
JENNAIR REFRIGERATOR FDB
Model JBRFL36IGX10
Near Farmington, Connecticut 06032
Mike K.
Job Details:
04/14/2025
"Visit covered by authorization and is less then 1 yr per service bench.Lower hinge looks to not be attached to door face .screw hole stripped out of wood.Called techline. Possibly hinge damage, gasket do ant feel to be sealing, which would cause temp issues. Will order hinges and gasket, cs will have to contact the installer for cabinet door face issue and alignment.Sr#7741346361With weight of door this will require second tech. Office to contact cs to schedule return ; ordrng 1 W11233362 (Upper hinge) and 1 W11233372 (Lower hinge) and 1 W11038433 (Gasket) and 1 Secondtech (Second tech)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Avon, Connecticut 06001
Andre
Job Details:
04/14/2025
Ck unit install gasket and bottom door seal and ran unit and monitor for leaks and found no leaks from unit unit operating to manufacturers specs
We serviced a
WHIRLPOOL WASHER FL
Model WFW8620HW4
Near Wilbraham, Massachusetts 01095
Jorden
Job Details:
04/14/2025
"Arrived and found error codes F0E1 (load detected in clean washer cycle) and F0E2 (over sudsing) stored in system, cleared codes. Ran auto test mode and all worked as designed. Spoke with customer and informed about proper cleaning habits and detergent usage, unit tests fine. Informed customer should we return and find no manufacturing defect then customer would be responsible for service fee."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Springfield, Massachusetts 01108
Jorden
Job Details:
04/14/2025
"Arrived and found error code F5E3 (lid latch failure) stored in system, cleared code. Found lid will not unlatch no matter when steps are taken. Replaced lid latch and ran calibration, unit tests fine. ; dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4955HW3
Near Canton, Connecticut 06019
Mike K.
Job Details:
04/14/2025
"Visit covered by authorization W1DU061WL1 per office. Complaint of drain pump running constantly. Unplugged on arrival. Plugged in and went into manual drainNo clogs/kinks in pressure hose. After completing manual drain was able to put into diagnostic, F3e1 only error in history (failure to drain). Was able to recalibrate and run diagnostic cycle fine. Per service bulletin will replace control, covered by S153EB. Office to contact cs when part comes in to schedule return.; ordrng 1 W11608056 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model ED5KVEXVB06
Near Agawam, Massachusetts 01030
Jorden
Job Details:
04/14/2025
"Arrived and installed bracket, tested fine. ; dspstn on spec-tagged invntry: 1 WP2180226 BRACKET"
We serviced a
MAYTAG DRYER
Model MED6500MW0
Near York, South Carolina 29745
Mitch H.
Job Details:
04/14/2025
Checked and found valve not closing properly and allowing too much water into dryer. Ordering valve assembly. Advised customer that office will call to schedule when part arrives.; ordrng 1 W11267102 (Valve)
We serviced a
WHIRLPOOL WASHER TL
Model WTW5100HW2
Near East Providence, Rhode Island 02916
Lee
Job Details:
04/14/2025
"Installed parts, ran diagnostics cycle,tested okay; dspstn on spec-tagged invntry: 1 w11755726 CLIP"
We serviced a
WHIRLPOOL WASHER TL
Model CAE2745FQ1
Near Providence, Rhode Island 02904
Lee
Job Details:
04/14/2025
"Installed part, ran diagnostics cycle, tested okay."
We serviced a
JENNAIR RANGE
Model JGS1450FS0
Near Agawam, Massachusetts 01001
Jorden
Job Details:
04/14/2025
"Arrived and found error code F2E1 (stuck key) stored in system, cleared code. Verified all functions fully operational, customer just wanted peace of mind that its all set."
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ2
Near Warren, Massachusetts 01083
Chris B.
Job Details:
04/14/2025
Replace part and showed customer that oven is reaching proper temperature and cycling properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Charlotte, North Carolina 28216
Caleb
Job Details:
04/14/2025
Replaced control and ui. Ran diagnostic cycle via control. No error codes present. Unit checks fine.
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WETLV27HW3
Near Charlotte, North Carolina 28206
Caleb
Job Details:
04/14/2025
Unit has a faulty pressure sensor. Unit needs new control. Also will need extra time to chase pressure hose to make sure the pressure hose is not kinked or clogged. ; ordrng 1 W11629601 (Control)
We serviced a
JENN-AIR RANGE
Model JDS1750FS0
Near Charlotte, North Carolina 28205
Caleb
Job Details:
04/14/2025
Element blown. Replaced element with stock. Confirmed operation. Unit checks fine.; used 1 W10779716 (ELEMENT) from stock
We serviced a
WHIRLPOOL M/W OTR
Model WMH53520CS2
Near Charlotte, North Carolina 28215
Caleb
Job Details:
04/14/2025
"Unit needs new capacitor, diode, mag and thermostat and Transformer. Transformer failure. Transformer smells; ordrng 1 WPW10574736 (Cap) and 1 W10864742 (Thermistor) and 1 W11256462 (Diode) and 1 W10772112 (Transformer)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS7
Near Charlotte, North Carolina 28215
Caleb
Job Details:
04/14/2025
Replaced outer door panel. Unit checks fine.
We serviced a
MAYTAG WASHER TL
Model MVWX700XL2
Near Charlotte, North Carolina 28227
Caleb
Job Details:
04/14/2025
"Replaced all parts ordered. Confirmed operation, unit tests fine."
We serviced a
KITCHENAID MW/WALL OVEN COM
Model KOCE500ESS11
Near Pineville, North Carolina 28134
Clinton
Job Details:
04/14/2025
Sr number 7741257303 called tech line last time in home forgot to put in my notes the sr called again in the morning was advised can not repair issue as there is no failures customer need to call whirlpool customer care we can not fix it as there is no failure from whirlpool
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS325FDAM04
Near Pineville, North Carolina 28134
Clinton
Job Details:
04/14/2025
Replaced control and. Thermostat and start device compressor starts everytime now. This is not a sealed system issue. The compressor running and building frost pattern and cooling
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS325SDHZ12
Near Charlotte, North Carolina 28212
Clinton
Job Details:
04/14/2025
Unit cooling properly on arrival temps are 3 degrees frezzer and 37 fridge customer also needs new filter on removal the filter housing broken ordered house; ordrng 1 W11162042 (Housing)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Charlotte, North Carolina 28217
Clinton
Job Details:
04/14/2025
U it has vent restriction failed vent test kit over heating Customer needs to contact apartment management to fix unit vent
We serviced a
WHIRLPOOL WASHER TL
Model WTW8120HC0
Near Charlotte, North Carolina 28273
Clinton
Job Details:
04/14/2025
F6e3 error unit communication error replaced control all functions operating. While is diagnostic prior to repair unit failed at the washing stance would not advance after repair unit it worked properly
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Fort Mill, South Carolina 29708
Clinton
Job Details:
04/14/2025
Unit has a failed control ordered control part with office they will have to call once parts arrive ; ordrng 1 W11608056 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ5
Near Charlotte, North Carolina 28278
Clinton
Job Details:
04/14/2025
7741293872 sr number called safety this was a use and care issue they spilled grease under the bottom pan and on it. Caused the issue no function failure cleaned mess up and ran u it no further issues
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Harwinton, Connecticut 06791
Andre
Job Details:
04/14/2025
"Ck unit upon arrival and found motor running use clear door and monitor unit and found motor running but no water circulation. Install sump from truck stock and use clear door to monitor unit and unit is washing but unit loosing water on back wall causing wash arm to not circulate order parts to complete repair ; ordrng 1 W11101428 (Lower wash arm) and 1 Wpw10340542 (Manifold) and 1 Wpw10448645 (Upper wash arm), used 1 W11665769 (Sump motor) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Southington, Connecticut 06489
Andre
Job Details:
04/14/2025
Ck unit upon arrival and found all button option is working except start button remove door panels and unplug control and wait and replug and same issue order control with console for replacement ; ordrng 1 W11683480 (Control) and 1 W11613564 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS325SDHZ08
Near Prospect, Connecticut 06712
Andre
Job Details:
04/14/2025
Ck unit upon arrival and found unit not defrost check and found harness to heater half way out. Reinsert and advance unit in to a defrost cycle and check for voltage and board is sending 121VAC to heater order new heater with harness for replacement ; ordrng 1 W11650662 (Heater harness) and 1 Wpw10384183 (Thermistors)
We serviced a
WHIRLPOOL WASHER TL
Model CAE2793BQ0
Near Agawam, Massachusetts 01001
Jorden
Job Details:
04/14/2025
"Arrived and could not replicate leak complaint, ran three auto test cycles and no leak found. Unit tests fine."
We serviced a
WHIRLPOOL WASHER TL
Model mvw5430mw1
Near Springfield, Massachusetts 01129
Chris B.
Job Details:
04/14/2025
Complaint that the washer is not cycling properly. Customer mentioned that they know the washer is still under warranty and they couldnt retrieve the purchase receipt in time. Customer will contact Whirlpool when they have the receipt in hand. Collected trip fee.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ1
Near Monson, Massachusetts 01057
Chris B.
Job Details:
04/14/2025
"Complaint that the dishwasher keep beeping on and off. Found error codes F8E4, F9E1. Found nadir; used 1 W11483553 (GASKET) from stock"
We serviced a
BOSCH RANGE GAS
Model HGS7052UC/08
Near Sharon, Massachusetts 02067
Aimee
Job Details:
04/14/2025
Found the oven needs an igniter cant pull the gas stove out to get at convection ring . Stuck to floorFan isnt running and no heat on covectionThe burners need a good wire brushing.Cust got estimates for igniter onlyWill call in 5 if want repaired Might want to buy new
We serviced a
WHIRLPOOL WASHER TL
Model WTW8120HC0
Near Charlotte, North Carolina 28273
Clinton
Job Details:
04/14/2025
F6e3 error unit communication error replaced control all functions operating. While is diagnostic prior to repair unit failed at the washing stance would not advance after repair unit it worked properly
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF507HPS01
Near Clover, South Carolina 29710
Ryan S.
Job Details:
04/14/2025
Arrived found compressor it running. Found voltage to compressor. Checked and found Freon in it and leak checked . Steady 15min. Went to check compressor at pins and found on broke off. Ordering compressor. Scheduled return call for 4-18-25 am ; ordrng 1 WPW10466675 (Compressor)
We serviced a
KITCHENAID M/W OTR
Model KMBT5011KSS01
Near Charlotte, North Carolina 28205
Clinton
Job Details:
04/14/2025
Unable to confirm purchase date cat get any Information on move in customer not paying for anything said it was the leasing office in charge close ticket send bill
We serviced a
MAYTAG WASHER TL
Model MVWB835DW3
Near Suffield, Connecticut 06078
Gary V.
Job Details:
04/11/2025
"F3e2,f0e4,f0e3,f8e1,f1e2, inspected and found multiple faults, main acu, spin limited by temp, off balance, inlet temp, long fill, unit needs main acu and inlet valve, will submit estimate and call for return date.; rqstng P&A on 1 W11400681 (Main acu) and 1 W11165546 (Inlet valve), states that autho needed"
We serviced a
WHIRLPOOL WASHER TL
Model MVW6230HC0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
04/11/2025
"Installed motor harness and control board, cycled thru diagnostics and tested fine."
We serviced a
MAYTAG DRYER
Model MGDB835DC4
Near Meriden, Connecticut 06450
Andre
Job Details:
04/11/2025
Ck unit upon arrival and found unit running but no heat. Disassembled unit and check all sensor and Ohm out sensor and also jump out all fuses and found faulty thermal cutoff faulty quote customer for replacement and customer declined estimate. Had to wait for customer to get in contact with owner for payment
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Meriden, Connecticut 06450
Andre
Job Details:
04/11/2025
Ck unit upon arrival and use hammer and beat GearCase out after multiple attempt. Replace GearCase with wash plate and Hub and clutch kit ran wash cycle and spin cycle and unit is now operating to manufacturers specs
We serviced a
GE WASHER TL
Model WT1501CW
Near Southwick, Massachusetts 01077
Jorden
Job Details:
04/11/2025
"Arrived and found unit unhooked from power, water and drainage plus agitator not attached, customer claimed put it back on twice and keeps coming off. Reattached agitator and customer hooked up unit. Ran and hear clear signs of a struggling gearcase, customer opted out of service."
We serviced a
SAMSUNG REFRIGERATOR SXS
Model RS28A500ASR/AA
Near West Bridgewater, Massachusetts 02379
Aimee
Job Details:
04/11/2025
Installed new freezer fan assy and cover fridge assy
We serviced a
ADMIRAL REFRIGERATOR FDB
Model WRF767SDHZ04
Near Kings Mountain, North Carolina 28086
Ryan S.
Job Details:
04/11/2025
Upon arrival someone at home said unit had fixed itself. Was met outside so didnt even go in home. Left call .
We serviced a
KITCHENAID WALL OVEN SINGLE
Model KODE500ESS20
Near Clover, South Carolina 29710
Mitch H.
Job Details:
04/11/2025
"Tested and confirmed F8E0 error. Entered diagnostics, also found F1E1 ACU error. Ordering ACU and auxiliary board. Checked part availability and scheduled return for 4/18 AM. Will replace all parts on return.; ordrng 1 W11448962 (ACU) and 1 W11598200 (Control)"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF507HPS01
Near Clover, South Carolina 29710
Mitch H.
Job Details:
04/11/2025
"Removed and replaced compressor, suction tube and related parts. Charged with nitrogen to 225psi, checked for leaks, none found. Allowed to stay under pressure for 20 minutes. No loss of pressure. Evacuated nitrogen, pulled vacuum. Weighed in correct charge, 5.5oz, of R134a. Compressor operating and cooling properly."
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
04/11/2025
"Tested and checked dryer. Found it operating properly with no unusual noises. Customer said that they had already leveled dryer and that noise went away after they did that. Also said that latch is working better after a few uses. Adjusted latch, had customer test door. She is happy with operation."
We serviced a
SAMSUNG REFRIGERATOR SXS
Model RS27T5200SR/AA
Near Norton, Massachusetts 02766
Aimee
Job Details:
04/11/2025
Helping LeeInstalled new compressor and pcb
We serviced a
MAYTAG WASHER FL
Model MAH5500BWW
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
04/11/2025
Tested washer no leaks found at this time it filled washed and drain with no issues. Job complete
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Fort Mill, South Carolina 29715
Caleb
Job Details:
04/11/2025
"Replaced motor, heater and blower, unit checks fine."
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Charlotte, North Carolina 28214
Clinton
Job Details:
04/11/2025
Replaced control board unit working properly after repair
We serviced a
KITCHENAID M/W OTR
Model KMBT5011KSS01
Near Charlotte, North Carolina 28205
Clinton
Job Details:
04/11/2025
Waiting to land lord to send lease agreement. Need her to send ; schdld next appmnt for 4/14 MON !
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT519SZDM11
Near Thomaston, Connecticut 06787
Jimmy R.
Job Details:
04/11/2025
"Arrived and found unit not freezing items and fridge temps low checked amps at compressor and found .6 amps checked pressures and found -15 on low and 95 on high side. Pulled plug and unit took over 10 min to equalize reading 5 on low and 30 on high side unit had a floating restriction that cant be removed machine will be submitted for review and replaced, customer will be contacted by manufacturer File#7741331792"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX986SIHZ00
Near Thomaston, Connecticut 06787
Jimmy R.
Job Details:
04/11/2025
Checked over unit and found fridge lights on top section not on checked freezer section and light is out causing top light to not come on. Removed freezer module and found red wire disconnected from molex not powering up light. Reattached back into connector and light is now coming on in both sections and working to specs
We serviced a
WHIRLPOOL RANGE
Model WEEA25H0HN1
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
04/11/2025
"Installed all new parts and heated oven to 350 degrees let oven sit and unit will now operating to specs, when leaving customer informed me it looked to be a different color. Checked and unit is stainless not good will reorder correct panel and return old ; ordrng 1 W11106695 (Sunset gold cntrl), dspstn on spec-tagged invntry: 1 W11107275 BLOWER PRIOR TO 8/30/17 , states that autho needed"
We serviced a
JENN-AIR COOKTOP
Model JGC3536GS
Near Washington, Connecticut 06793
Jimmy R.
Job Details:
04/11/2025
"Installed new cooktop and unit is now sitting flat to the counter top, all functions working to specs"
We serviced a
KITCHENAID WALL OVEN
Model KOSE500ESS01
Near Charlotte, North Carolina 28270
Clinton
Job Details:
04/11/2025
W11179310 unit needs a control the relay is stuck. Bake element was diagnosed incorrectly on my part. Test temp sensor 1.1k at room temp that fine. The control sending voltage to broil element not fully but partially unit has failed. Customer needs part break down invoice before repair ; saved tckt
We serviced a
KITCHENAID REFRIGERATOR SXS
Model KRFF507HPS03
Near Fort Mill, South Carolina 29708
Clinton
Job Details:
04/11/2025
Unit has a failed compressor order compressor need two time frames ; ordrng 1 W11574734 (Compressor)
We serviced a
KITCHENAID DISHWASHER
Model KDTF924PPS
Near Charlotte, North Carolina 28278
Clinton
Job Details:
04/11/2025
Drain line kick removed kink unit drains properly
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC704FPS06
Near Charlotte, North Carolina 28214
Clinton
Job Details:
04/11/2025
Unit leaking water from back panel appears to be condescending to much order Evap cover 2 x time frame to cleanAnd clear all ice ; ordrng 1 W11610999 (Evap cover) and 1 W10708473 (Housing)
We serviced a
LG RANGE
Model LDG3011ST/00
Near Gastonia, North Carolina 28052
Ryan S.
Job Details:
04/11/2025
Returned to install new igniter. Installed part. Verified proper operation.
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHM08
Near Dallas, North Carolina 28034
Ryan S.
Job Details:
04/11/2025
Customer complained unit not dispensing ice. Found icemaker working. Found ice buildup in shoot and separator broken ordering separator. Scheduled return call with customer. ; ordrng 1 W11678839 (Separator)
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRQC736RPS00
Near West Hartford, Connecticut 06107
Mike K.
Job Details:
04/11/2025
"Unit is under 1yr wp warranty per service bench. Not making ice or dispensing water, can hear relay click. Cannot hear valve running when attempting to dispense. Verified water is coming to unit inlet valve and coming through inlet valve. Same with filter in or out (filter came out very difficulty, had to use pliers). Frost by water housing. I am not getting voltage to the two way valve in rf section. Ordering water housing assy and control.; ordrng 1 W11727944 (Water box assy) and 1 W11734208 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WFES3330RS0
Near Windsor Locks, Connecticut 06096
Mike K.
Job Details:
04/11/2025
"Unit is under 1yr wp warranty. Complaint of noises while baking. Popping sounds of metal expanding, normal for unit. Preheated to 350 fine in testing. All burners working, broil good. All functions working properly"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
04/11/2025
"Complaining door was not close. Confirmed complaint. Found strike had came loose. Was able to reinstall strike, verified proper operation. Left lock w customer."
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC704FPS06
Near Denver, North Carolina 28037
Ryan S.
Job Details:
04/11/2025
Installed new door delivered to home. Customer looked over door and accepted it. She took off cover peel. Verified proper installation.
We serviced a
MAYTAG WASHER TL
Model MVW4505MW1
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
04/11/2025
Customer complaint unit made noise after door locked and quit. Found motor error found unit had bad motor capacitor. Replace capacitor from pre-ID truck stock verified proper operation.
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
04/11/2025
"Installed new cooktop, showed builder. Took picture. Verified proper install and operation."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
04/11/2025
"Customer complained unit would not cut off during use, she used it like 15min and canceled the cycle. She noticed it was still really hot hours after cutting unit off. Said it was still running oven and she couldnt get it to shut off.she called gas company to turn it off . They had found a leak on the hose also. Found no error codes, ran bake 350? unit preheated , let run 15min. Canceled cycle . Unit cut off. Checked for visual damage on board no damage found. Informed customer done spilled grease could have stayed lit causing issue to seem like oven stated on. But unit is working as designed now. Can not recreate issue. Called safety to report findings. Sr#7741174694"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC704FPS04
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
04/11/2025
"Checked and found model and serial number on unit do not match information on ticket. Advised customer that I could not service unit under warranty due to this. Customer said that he would pay for service and contact AIG to get reimbursed. Checked and tested. Freezer cooling properly, refrigerator warm, RC evaporator fan not running. Ran diagnostics, fan will run in diagnostics, found RC thermistor out of range. Ordering evaporator cover assembly. Advised customer that office will call to schedule when part arrives. Collected full amount on cc.; ordrng 1 W11395558 (Evaporator cover assembly)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
04/11/2025
replaced door panel tested operations. Normal button is now working perfectly fine no further issues reported.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ5
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
04/11/2025
"Oven is not igniting fuel not sparking upon arrival replaced DSI board found igniter is sparking out the side of the ceramic and burner tube, partly clogged no further issues found ordering parts; ordrng 2 W11684507 (Screw)s and 1 WPW10324262 (Ignitor) and 1 W10764654 (Burner tube)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF535SWHZ02
Near Charlotte, North Carolina 28277
Jonathan J.
Job Details:
04/11/2025
"Complaint unit will not dispense any water even with a brand new water filter installed unit leak leaks along the back wall and onto flooring, causing significant flooring damage to unit. I found filter housing was damaged not allowing any water to dispense through. It also found chiller tank was frozen over. I defrosted and found chiller tank is leaking as well when water is pressurized and dispensing through unit. Also found damper door is is frozen in the open position. Never allowing it to close leading to unit freezing. Damper door motor appears to be broken, ordering fitting chiller tank damper door to repair. No further issues reported by customer.; ordrng 1 WPW10594330 (Damper) and 1 WP2300868 (Fitting) and 1 W11229977 (Resivour)"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC704FPS05
Near Fort Mill, South Carolina 29707
Jonathan J.
Job Details:
04/11/2025
Replaced all previously ordered parts did not fix the auger motor issue door came with a new auger motor preassembled tested unit is not getting any voltage to auger motor from Mulocks connector at top of door. Refrigerator is getting proper voltage proper polarity. Ordering Orion board and main control board to fix. ; ordrng 1 W11567409 (Orion board) and 1 W11664342 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Rock Hill, South Carolina 29730
Jonathan J.
Job Details:
04/11/2025
Complaint no water pressure occurring inside dishwasher when trying to perform a wash cycle. I found 43 error code and seven one error code. Cleared fault codes and found wash motor has failed. Replaced wash motor tested operations performed a control board diagnostic cycle verified heating element is working and there are no leaks. Everything working fine.; used 1 W11613479 (MOTOR/SUMP) from stock
We serviced a
KITCHENAID COOKTOP
Model KFEG500ESS7
Near East Windsor, Connecticut 06016
Gary V.
Job Details:
04/11/2025
Installed new cooktop and tested fine.
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT311FZDW02
Near Suffield, Connecticut 06078
Gary V.
Job Details:
04/11/2025
"Inspected and found incomplete frost pattern on evap, and compressor running hot, compressor no longer pumping properly, will submit estimate and call for return date.; rqstng P&A on 1 W11580057 (Compressor) and 1 2timeslot (2 time slot)"
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW3
Near Avon, Connecticut 06001
Mike K.
Job Details:
04/11/2025
"Complaint of unit not drying properly. Found unit tumbling and heating when tested, limited air flow. Vent removed and airflow is fine. Removed lower section of venting and cleared that, flow a little better, rest of vent not simmering we do, not covered by contract goes up through ceiling. Let unit run for 20 minutes and cycling fine."
We serviced a
AMANA WASHER TL
Model NTW4516FW4
Near Charlotte, North Carolina 28277
Caleb
Job Details:
04/11/2025
"Pressure switch failure. No kinks, holes or clogs in hose. Unit needs control.; ordrng 1 W11603811 (Comtrol)"
We serviced a
WHIRLPOOL WASHER FL
Model WFW6605MW1
Near Charlotte, North Carolina 28216
Caleb
Job Details:
04/11/2025
"Replaced dispenser Drawer, advised customer of proper use and care, unit checks fine at this time."
We serviced a
GE RANGE
Model JB655EK1ES
Near Brimfield, Massachusetts 01010
Jorden
Job Details:
04/11/2025
"Arrived and found temp probe with resistance of 1.072k ohms which is only ever so slightly below the normal. Likely sticking relays on control to reach such over heating temperatures. Unit needs new ACU. Customer wants to fix themselves, charging for the $20 shipping fee. ; ordrng 1 WB27X45466 (ACU)"
We serviced a
SAMSUNG REFRIGERATOR FDB
Model RF23BB89008MAA
Near Springfield, Massachusetts 01118
Jorden
Job Details:
04/11/2025
"Arrived and found an ice rink underneath the middle drawer indicating poor drainage. Verified updated drain kit is installed, ice blockage causing this issue. Advised customer to manually defrost unit by leaving the doors wide open and unit powered off for 24h to melt the blockage."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Holyoke, Massachusetts 01040
Jorden
Job Details:
04/11/2025
"Arrived and customer moved unit to an accessible position for sealed system repair, replaced compressor kit and handle. Allow 48h for temps to normalize. ; used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock"
We serviced a
KENMORE WASHER TL
Model ="110.92273100"
Near West Springfield, Massachusetts 01089
Jorden
Job Details:
04/11/2025
"Arrived and read customers notes on her observations, all records point to a new timer. Ordering a new timer.; ordrng 1 WP661597 (timer)"
We serviced a
WHIRLPOOL WASHER TL
Model MVWB855DW0
Near Charlotte, North Carolina 28211
Caleb
Job Details:
04/11/2025
"Confirmed error F5E3 lid lock will not unlock, entered test mode via diagnostics and preformed step 000 lid lock activation and deactivate. Confirmed lid lock is operating properly via diagnostics. Ran a quick rinse and spin after clearing error to confirm operation."
We serviced a
WHIRLPOOL WALL OVEN DBL
Model WOD51EC7AS05
Near Charlotte, North Carolina 28207
Caleb
Job Details:
04/11/2025
"No error codes present on arrival. Confirmed upper oven was running 20 degrees hotter then set temps and lower oven was 15-20 degrees hotter then set temps, entered diagnostics and found no error codes in history. I then did a control reset, the. Calibrated temps via ui settings, set upper to -25 degrees and lower oven to -15 degrees. Confirmed operation using my temp sensor and unit now check fine."
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Charlotte, North Carolina 28209
Caleb
Job Details:
04/11/2025
"Checked all components in dryer and found no issues or problems. Customer is currently updating there home. Using pain and stains, I advised that the chemical smell can occur when the air is pulling in the smells and fumes from paints and stains causing strange smells. Advised customer to refrain from using the dryer while fumes are heavy."
We serviced a
WHIRLPOOL DRYER FL
Model WED560LHW2
Near Charlotte, North Carolina 28208
Caleb
Job Details:
04/11/2025
"Motor mound vibrating against cabinet. Unit needs new motor, mount, blower fan and blower housing.; ordrng 1 WPW10211911 (Housing) and 1 W11327190 (Blower) and 1 W11234001 (Motor) and 1 W11676491 (Base.)"
We serviced a
MAYTAG WASHER TL
Model MVW7232HW2
Near York, South Carolina 29745
Mitch H.
Job Details:
04/11/2025
"Customer showed video with no water in basket but set to deep fill. Ran diagnostics, no stored error codes. Ran component tests for valves, all valves operating properly. Attempted to start cycle with washer set to deep fill, would not fill. Customer also says washer has stopped working on 2 occasions and she had to unplug washer to reset. Ordering control. Advised customer that office will call to schedule when part arrives.; ordrng 1 W11687817 (Control)"
We serviced a
MAYTAG DISHWASHER
Model PDB1100AWE
Near McConnells, South Carolina 29726
Mitch H.
Job Details:
04/11/2025
"Checked and confirmed upper wash arm off. Attempted to reinstall, came back off when dishwasher started. Ordering arm and nut. Advised customer that office will call to schedule when parts arrive.; ordrng 1 WP99001586 (Upper arm) and 1 W10877037 (Nut)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ07
Near Tolland, Connecticut 06084
Gary V.
Job Details:
04/11/2025
"Arrived and customer had unit pulled out, had damage waivers signed, installed new compressor and tubing, ran vacuum and didnt detect any leaks, recharged system and cycled back on, frost pattern developed, please allow 24-48 hours for temps to stabilize.; used 1 R600 canister (R600 canister) from stock"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ11
Near Rock Hill, South Carolina 29730
Jonathan J.
Job Details:
04/11/2025
Tested operations no further issues found at this time. Microwave is now heating.
We serviced a
AMANA WASHER TL
Model NTW4516FW4
Near Rock Hill, South Carolina 29730
Jonathan J.
Job Details:
04/11/2025
"Complaint machine makes a lot of noise even when its off stuck in on position, unit will not let me enter diagnostics menu at this time replaced main control board no further issues found."
We serviced a
SAMSUNG REFRIGERATOR SXS
Model RS27T5200SR/AA
Near Norton, Massachusetts 02766
Lee
Job Details:
04/11/2025
"Installed compressor pressurized with nitrogen, found no leaks, vacuumed, charged, tested okay."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS321SDHZ08
Near Barrington, Rhode Island 02806
Lee
Job Details:
04/11/2025
"Customer states icemaker does not workConfirmed issue, found icemaker not responding is getting proper voltage, replaced off truck, verified proper operation.; used 1 W11700250 (ICEMAKER) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW6120HW2
Near Cranston, Rhode Island 02910
Lee
Job Details:
04/11/2025
"Customer states unit gives error message 7-1Confirmed issue, found capacitor weak needs replacement, replaced off truck, cleared all error messages, ran diagnostics cycle, tested okay.; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8900BC0
Near Cranston, Rhode Island 02910
Lee
Job Details:
04/11/2025
"Customer states unit not venting properlyConfirmed issue, found blower house belt and pulley broke off, would need to order blower housing, belt and pulleyHousing is no longer available explained to customer repair can not be completed."