Service History 215 - Advantage Appliance Repair

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Troutman, NC 28166

Robert A.

Job Details: 10/13/2023

"Cx was not home. They are out of town, the appt needs to be rescheduled. I did not diagnose the unit.; dspstn on spec-tagged invntry: 1 W11546681 HARNS-WIRE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Troutman, NC 28166

Robert A.

Job Details: 10/13/2023

Cx complaint that the unit makes a loud rattling noise while it cools. I inspected the unit to confirm the complaint. I found the noise coming from the air grill making contact with the sheet metal evap cover. The air grill clip has a separated and needs to be replaced. Im ordering the part for the return visit.; ordrng 1 WPW10175909 (Air grill)

We serviced a

LG WASHER

Model WM2650HWA

Near Charlotte, NC 28277

Jeff L.

Job Details: 10/13/2023

Replaced valve unit ran and checked ok Call complete

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Rock Hill, SC 29732

Mitch H.

Job Details: 10/13/2023

"Checked and found lid locked and no response from any inputs. Will not power on or enter diagnostics. Checked incoming power, good. Has power through filter and to board. Needs control and possibly UI. Quoted customer for repair and saved estimate. Customer declined repair. Collected for service call on ck# 6089"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS09

Near Charlotte, NC 28270

Jeff L.

Job Details: 10/13/2023

Found bad doors due to factory material failure. This is a factory defect. Need to Replace all 3 doors advised customer to inspect doors once they arrive then call our office to schedule Part#W11661560Part#;W13107887sqPart#12977880sq; ordrng 1 W11661560 (Door) and 1 13107887SQ (Door) and 1 12977880SQ (Freezer door)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Mooresville, NC 28115

Robert A.

Job Details: 10/13/2023

"Cx complaint that the unit is not working at all. I inspected the unit to confirm the complaint. I found the UI. It responding at all. I checked power at the control (40v). I checked the terminal block and found the black wire loose. I secured the wire and tested the unit for the cx. It started then shut off a few seconds into the cycle. I cycled the power again, it did the same.The unit needs a new control board to resolve the issue. Im marking the part for the return visit.; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Mooresville, NC 28117

Vincent O.

Job Details: 10/13/2023

"Found compressor seized and not pumping. Tapped system and found no Freon. Unit has leak. Order and replace compressor and evaporator. ; ordrng 1 W11546692 (Evap.), dspstn on spec-tagged invntry: 1 W11370574 COMPRESSOR R600A"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Chicopee, MA 01020

Chris B.

Job Details: 10/13/2023

Replaced part and unit running normal. New unit cycled and called for water properly.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2474QF6B

Near Southampton, MA 01073

Chris B.

Job Details: 10/13/2023

Complaint that the unit would not stop running. Found error codes i30 and iF0. Found dried out soap residue under the sump pump of leaking water. Quoted parts and labor. Customer will want to think about it and will get back to us. Mentioned to the customer they have 7 days to waive the trip fee into labor. Collected trip fee.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Holden, MA 01520

Angel R.

Job Details: 10/13/2023

"Checked connections at junction box and all ok, power going into unit. LED indicator on control is not on, UI is not responsive. Will order new control and UI.; rqstng P&A on 1 W11672039 (Control) and 1 W11632709 (UI)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FG4H2272UF

Near Holden, MA 01520

Angel R.

Job Details: 10/13/2023

"Reset ice maker, motor is turning. Customer has not heard the valve fill, checked valve for proper voltage and it is ok. Will order new ice maker fill valve as well as inlet.; rqstng P&A on 1 5304519215 (Valve) and 1 5304519149 (Valve)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Charlotte, NC 28269

Vincent O.

Job Details: 10/13/2023

"Found e5 thermistor error. Tested and verified proper operation of motor, fan, bin sensor, and fill. All check ok. Verified proper temps. Unit will need new ice maker. Tech does not have part on truck. Ordering ice maker. ; ordrng 1 W11658802 (Icemaker)"

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US6HS00

Near Charlotte, NC 28262

Vincent O.

Job Details: 10/13/2023

No problem found with unit. Customer complaint is delay in ignition and improper flame on center burner. Found center cap not properly aligned causing improper flame. Seated cap properly and verified proper operation. No delay in ignition. Instructed customer that 8-10sec is normal operation. Also instructed on proper cleaning of burner heads and caps for proper operation. All functions check ok.

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS

Near Charlotte, NC 28262

Vincent O.

Job Details: 10/13/2023

Installed new control and harnesses. Tested and verified proper operation. All functions check ok. Customer says that this issue occurs randomly. Sometimes 2 weeks and sometimes months. All possible parts have been replaced. Also found unit is not connected to WiFi for updates. Possible cause. Instructed customer on need to connect WiFi. Any further issues customer will need second opinion. ; dspstn on spec-tagged invntry: 1 W11261167 CNTRL-ELEC

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JS3

Near Charlotte, NC 28262

Vincent O.

Job Details: 10/13/2023

Installed new FR burner. Tested and verified proper operation. All functions check ok.

We serviced a

LG DRYER

Model DLEX7600WE

Near Norfolk, MA 02056

Aimee Z.

Job Details: 10/13/2023

Found the roller worn roller assy front needs to replace all 4Belt fine and pully fine; ordrng 4 4581EL2002H (Roller assy)s

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Worcester, MA 01606

Aimee Z.

Job Details: 10/13/2023

Found tear at 12 position Replaced the bellows and tested Complete

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Worcester, MA 01605

Aimee Z.

Job Details: 10/13/2023

Lifted control panel has cockroaches and eggs under panelExplained we wont service its cockroaches

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW10

Near Shrewsbury, MA 01545

Aimee Z.

Job Details: 10/13/2023

Found the gasket was off right side of freezer door.Teamed ice out and put gasket back on.Theres some small tears lower part gasket; ordrng 1 W10861499 (Gasket white freezer)

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JS3

Near Dallas, NC 28034

Ryan S.

Job Details: 10/13/2023

Customer said surface works but oven doesnt. Found power has neutral issue. 17v at wall from ground to neutral. Informed customer issue is with electrical. Call electrician.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Douglas, MA 01516

Amanda R.

Job Details: 10/13/2023

"6/4 error float open after 30 mins of running it just cancels itself and drains needs both controls and switch for float ; rqstng P&A on 1 WPW10195039 (Switch) and 1 WPW10195036 (Float) and 1 W11225084 (Control), ordrng 1 W11395600 (Keypad)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF750SAYM3

Near Prospect, CT 06712

Jimmy R.

Job Details: 10/13/2023

"Tested unit and found machine leaving soap in bottom tub and unit not washing ran diagnostics and found errors 7-1 6-6 let unit run thew a self test and found motor not coming on, checked voltage to motor and found 120v motor faulty. Customer is going to buy a new machine ; dspstn on spec-tagged invntry: 1 WPW10304407 DISPENSER"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Somers, CT 06071

Gary V.

Job Details: 10/13/2023

"Installed new compressor and checked for leaks, found none and recharged system and unit started cooling, please allow 24-48 hours for temps to regulate.; used 1 W11506635 (COUPLER 6 NF MS SV), and 1 876765 (TUBING KIT) from stock"

We serviced a

WHIRLPOOL DRYER

Model LGR7648PQO

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 10/13/2023

"I replaced all previously order parts. I found motor switch also was not actuating properly. I found broken harness blue wire going down to igniter. I repaired harness as well. Popped fuse during repair had to replace found door. Switch was working intermittently as well. No additional issues found with dryer dryer is heating. Just fine as of right now. Unit is like a brand new dryer now.; dspstn on spec-tagged invntry: 1 279311 IGNITOR FLAT 1 279834 COIL KIT , 1 W11050897 THERMAL CUTOFF , and 1 WP3387134 THERMOSTAT , used 1 WP3392519 (THERMAL FUSE), and 1 WPW10569603 (DOOR SWITCH) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS3

Near Charlotte, NC 28262

Vincent O.

Job Details: 10/13/2023

Found new trim piece broken in box. Reordering trim. ; ordrng 1 W10761014 (Trim. Right)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM01

Near Charlotte, NC 28262

Vincent O.

Job Details: 10/13/2023

"Found unit is frosted at door seal due to warped liner. Unit will need new door. Ordering door. ; ordrng 1 LW10648583 (Door), dspstn on spec-tagged invntry: 1 W10916494 FAN KIT"

We serviced a

KITCHENAID COOKTOP

Model KCGS556ESS02

Near Huntersville, NC 28078

Robert A.

Job Details: 10/13/2023

"Th parts are not in my bin. I gave the cx a call ahead, he said Ryan (RS) is already there. I did not go to the address or install the parts. I called Ryan, he said he installed the parts so I marked them as installed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Charlotte, NC 28216

Robert A.

Job Details: 10/13/2023

"Cx complaint that the units water dispensing has low pressure. I inspected the unit to confirm the complaint. The unit cools fine, the dispenser functions work fine for ice and water. The water pressure is low. I removed the filter and it the water pressure worked perfect. The unit needs a new filter to optimize the water pressure. The unit is working as designed.; dspstn on spec-tagged invntry: 1 EDR1RXD1 WATER FILTER"

We serviced a

KITCHENAID DISHWASHER

Model KUDE20IXSS1

Near Charlotte, NC 28216

Robert A.

Job Details: 10/13/2023

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W10402110 FUSE KIT

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290REP00

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 10/13/2023

Complaint low water pressure. I found filter installed was last replaced back in August. I install my bypass cap unit getting full water pressure coming out of the dispenser. Customer provided me with a new water filter unit getting full water pressure out of dispenser now way better than what it was upon arrival. no further issues found with refrigerator at this time.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Lincolnton, NC 28092

Ryan S.

Job Details: 10/13/2023

"Customer complained unit wont run, but wont drain. Upon arrival found unit full of water. Found bottom of pump broke off. Harness wasnt damaged. Replaced pump. Verified proper operation. ; used 1 W11399437 (Pump) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Denver, NC 28037

Ryan S.

Job Details: 10/13/2023

Retuned to install parts ordered. Installed new vent and gasket. Ran serove mode and fan and vent now working. Verified proper operation. ; dspstn on spec-tagged invntry: 1 W11498831 GASKET

We serviced a

KITCHENAID MICROWAVE

Model KMHS120ESS5

Near Denver, NC 28037

Ryan S.

Job Details: 10/13/2023

Customer complained of spark. Found melted wave guide. Found frame under wave guide has thermal mark on frame. Called techline. Tech line got me to send pictures. Deemed unit unrepairable. Sr#7737550301 Informed customer unit is deemed non repairable. Told customer call customer service for further information. Gave customer sr#

We serviced a

KITCHENAID COOKTOP

Model KCGS556ESS02

Near Huntersville, NC 28078

Ryan S.

Job Details: 10/13/2023

"Retuned to install parts installed switch harness, spark module and ignitor. After install Tom front left burner cutting off now. But front right burner is now staying on like front left was. Switched burner heads and issue still present. Harness defective, ordering harness, burner head and spreader. Checked and outlet has proper polarity and voltage. Ground is solid in frame. No wires touching. Scheduled return call for 10-19-23 am.; ordrng 1 W11561449 (Harnes wire) and 1 W10814915 (Under cap) and 1 WP8286815 (Spreader), used 1 W11561449 (Harnes wire), 1 Wpw10475149 (module spark), and 1 W11507531 (Ignitor) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ05

Near Wethersfield, CT 06109

Ruben C.

Job Details: 10/13/2023

Unit does not have a model or serial tag can not work on unit without

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Rocky Hill, CT 06067

Ruben C.

Job Details: 10/13/2023

Checked unit found bearing is faulty making noise as it spins gave cust estimate for agitator screw and gearcase cust is going to think about repair advised has 7 days

We serviced a

ADMIRAL DRYER

Model AGD4675YQ2

Near Hampden, MA 01036

Roger R.

Job Details: 10/13/2023

Installed new coils on gas valve. All checks okay after repairs. ; dspstn on spec-tagged invntry: 1 279834 COIL KIT

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Douglas, MA 01516

Amanda R.

Job Details: 10/13/2023

Complaint that since June unit running all the time frost on food in freezer ice cubes clumping making a loud noise since leveled noise not so bad didnt hear noise or see frost today needs kit for frost in freezer and ff thermistor optimized ; ordrng 1 W10864519 (Kit) and 1 W11087438 (Thermistor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Prospect, CT 06712

Jimmy R.

Job Details: 10/13/2023

"Tested unit and found unit making a loud noise when opening and closing door also unit freezing items in lower bin and upper shelf ice maker ice sticking together causing it to not dispense. Checked noise and found coming from damper found damper would open and close each time door is opened, found damper causing issue with cooling, checked damper and found cntrl sending power when opening door and when closing door. Unit needs new control,damper,door switch and interface to stop issue, checked ice maker and found ice maker line freezing up and not defrosting checked voltage to fill tube heater and found power to heater but not coming on will order new heat ; ordrng 1 W11224256 (Cntrl) and 1 W11579559 (Interface) and 1 W11087201 (Fill tube heater) and 1 W11396033 (Door switch)"

We serviced a

LG WASHER

Model WM2650HWA

Near Charlotte, NC 28277

Jonathan J.

Job Details: 10/13/2023

Helper completed

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Stallings, NC 28104

Jonathan J.

Job Details: 10/13/2023

"Complaint washing machine is making loud, squealing noise during agitation cycle. I found cam nut has come loose, causing cam to drop allowing belt to squeal and stretch I Replaced belt I secured nuts with a blue thread lock and tightened and made sure it was secure. I ran a diagnostic cycle on the control. No additional issues found. I performed a control board recalibration per technical instruction sheet. ; used 1 WPW10006384 (BELT) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS1

Near Matthews, NC 28104

Jonathan J.

Job Details: 10/13/2023

"Complaint, dishwasher has leaked causing property damage to flooring flooring is bubbled and bowed I found water fill valve hose fittings were finger tight causing water to leaks drip nonstop install issue filling overflow basin triggering error code f8e4 no dishwasher leaking occuing from tub or gaskets or heater or plastics side rails. File number 7737548123 file number. I tightened hose connectors attaching to inlet valve and inspected for leaks no leaking occuing anymore."

We serviced a

KITCHENAID MICROWAVE

Model KMLS311HBS1

Near Rocky Hill, CT 06067

Ruben C.

Job Details: 10/13/2023

Replaced main control board tested operation normal turntable is now working and unit is heating normally

We serviced a

WHIRLPOOL DRYER

Model GGW9250PW0

Near Monson, MA 01057

Roger R.

Job Details: 10/13/2023

Found unit not responding properly suspect a faulty user interface which is no longer available. Cust to buy new.

We serviced a

MAYTAG WASHER

Model WTW6120HW0

Near Belchertown, MA 01007

Roger R.

Job Details: 10/13/2023

"Unit intermittently not starting and going directly to end of cycle. Other times it starts normally. No error codes present. Recommend changing main control ; ordrng 1 W11543998 (Control, elec)"

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS20

Near Ludlow, MA 01056

Roger R.

Job Details: 10/13/2023

Installed new oven sensor and oven control due to low oven temperatures

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Springfield, MA 01119

Roger R.

Job Details: 10/13/2023

Unit not producing ice fast enough. Checked cooling ok Suspect ice maker sensor not proper. Replaced ice maker with new. ; dspstn on spec-tagged invntry: 1 W11546935 ICEMAKER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near Springfield, MA 01109

Roger R.

Job Details: 10/13/2023

Installed new evaporator fan motor and drawer slides for freezer. ; dspstn on spec-tagged invntry: 1 WPW10464673 EVAP MOTOR

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Cheshire, CT 06410

Jimmy R.

Job Details: 10/13/2023

"Ran dryer and found once unit would heat up it would start to make a loud vibration noise and a metal hitting noise, checked all rollers and idler and found ok checked blower wheel and found wheel cracked causing it to expand when heating up and hit housing making the noise. Replaced blower and lubed all rollers and idler ran a cycle and unit is now operating to specs ; used 1 WP697772 (BLOWER WHEEL) from stock"

We serviced a

MAYTAG LAUNDRY CENTER

Model MVW6230HW3

Near Cheshire, CT 06410

Jimmy R.

Job Details: 10/13/2023

"Ran washer and found when unit would shift from an agitation to a spin it would grind super loud, checked cam and found actuator not engaging cam fully causing the grinding found cam teeth ground off. Replaced both actuator and cam ran a calibration to reset cntrl. ran a wash cycle and unit started to grind again when agitating, checked cam and noticed transmission shaft super loose found shaft had dropped down causing unit to catch teeth in cam and make noise, unit wand Ill need new transmission will order ; ordrng 1 W11449840 (Gearcase), used 1 W10721967 (Cam), and 1 W10913953 (Actuator) from stock"

We serviced a

MAYTAG DRYER

Model MED6230HW0

Near Southington, CT 06479

Jimmy R.

Job Details: 10/13/2023

"Ran dryer and found unit would tumble but never heat up, checked voltage at terminal block and found 120v on each leg and 240v acrosed checked thermal fuses and found ohming out good checked heater and found faulty. Replaced heater and cleaned out unit ran a timed dry cycle and unit is now heating and working to specs ; used 1 WP3387747 (Heater) from stock"

We serviced a

WHIRLPOOL DRYER

Model MEDC215EW1

Near Middletown, CT 06457

Jeremy B.

Job Details: 10/13/2023

Dryer has a burning smell. Found lint build up in shoot and blower wheel. Cleaned lint and tested dryer heating properly.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Portland, CT 06480

Jeremy B.

Job Details: 10/13/2023

Dryer getting condensation. Found flapper stuck outside. Cleared flapper and tested all checks ok.

We serviced a

WHIRLPOOL WASHER

Model MVW8230HC0

Near Avon, CT 06001

Chuck M.

Job Details: 10/13/2023

Installed control and tested. Washer checked ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS09

Near Avon, CT 06001

Chuck M.

Job Details: 10/13/2023

Installed glides and freezer door. Checked ok

We serviced a

WHIRLPOOL DRYER

Model MED5430MW0

Near Burlington, CT 06013

Chuck M.

Job Details: 10/13/2023

Installed control and tested. Steam feature is working properly.

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS0

Near Harwinton, CT 06791

Chuck M.

Job Details: 10/13/2023

"Customer complaint is that dishwasher leaks. Inspected and found gasket and bottom door seal worn. Replaced gasket and tested. Found flow of water coming from underneath. Found water coming from sump. Ordered sump and seal. ; ordrng 1 W11664713 (Bottom Door Seal) and 1 W11443104 (Sump), used 1 W11483553 (GASKET) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR1835VF6

Near Torrington, CT 06790

Chuck M.

Job Details: 10/13/2023

Customer complaint is that refrigerator is not cooling. Plugged in refrigerator and inspected unit section and found wire harness going into cabinet has a loose wire inside cabinet. When wire harness is touched slightly the unit looses voltage. Connection inside cabinet is faulty.

We serviced a

MAYTAG REFRIGERATOR

Model MRT711SMFZ00

Near Torrington, CT 06790

Chuck M.

Job Details: 10/13/2023

Installed compressor. Vacuum and charged to 4.4 ounces. Frost pattern developed and unit is cooling.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Southington, CT 06489

Jimmy R.

Job Details: 10/13/2023

"Checked over unit and found both fridge door gaskets ripped on tops and bottoms causing poor sealing, replaced faulty gaskets and heated both to create a good seal, checked over all other operations and unit is now working to specs"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Newington, CT 06111

Ruben C.

Job Details: 10/13/2023

Checked unit found drain pump impeller broken would not drain replaced drain pump tested operation normally draining normally; used 1 W11497943 (Drain pump) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Northbridge, MA 01588

Amanda R.

Job Details: 10/13/2023

Complaint since purchased based on thermometers customer has in both section not happy with fluctuation in temperature and customer wants ice cream to be harder to scoop bread frozen good temps maxed out ; ordrng 1 W11546690 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 10/13/2023

Washer making loud noise. Found pulley nut loose and it dropped down and damaged cam and shaft in gearcase. Needs cam kit and gearcase.

We serviced a

WHIRLPOOL DRYER

Model MED4500MW0

Near East Hartford, CT 06118

Jeremy B.

Job Details: 10/13/2023

Dryer taking long time to dry. Found bent extremely clogged. Dryer drying properly.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Manchester, CT 06040

Jeremy B.

Job Details: 10/13/2023

"Installed new motor sump assy, heater, wash arm, and clip. Ran self test all checks ok. ; dspstn on spec-tagged invntry: 1 W10703867 HEATER"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Manchester, CT 06040

Jeremy B.

Job Details: 10/13/2023

Customers complaint is washer will make a banging noise and then not spin out. Ran diag found off balance error code. Found washer level. Ran self test then ran the calibration cycle. Started a drain and spin cycle and everything worked properly l. Recommend customer washing like items together and to do full loads to help with a more balanced load.

We serviced a

MAYTAG REFRIGERATOR

Model MBR2258XES3

Near Columbia, CT 06237

Jeremy B.

Job Details: 10/13/2023

"Found door gaskets damaged and not sealing and defrost drain clogged causing water to leak. Needs new gasket and defrost drain cleared. Quoted customer. Cleared drain and replaced tube. ; ordrng 1 WPW10436248 (Gasket) and 1 WPW10436250 (Gasket), used 1 W10619951 (DRAIN KIT(SP W10632338E)) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS06

Near Matthews, NC 28105

Jonathan J.

Job Details: 10/13/2023

"Complaint 36 degrees on middle shelf 40 degrees top shelf freezer door keeps opening cockeyed fresh food door gasket magnet keeps falling out dents in freezer door doors on top are more narrow at the top looking at it than at the bottom vents in the back bottom under shelf have been taped closed. If unit is set to factory temps everything in fresh food section freezes even condiments in the door. unit is set to 45 degrees and 4 degrees in freezer. I called whirlpool file number. Test 211 212 raise + lower - pluss if to cold.,file number 7737546858 I verified temps have been raised tape has been removed from vent. Office to call customer when parts come in. ; ordrng 1 WPW10120827 (Control) and 1 WPW10544404 (Bracket) and 1 WPW10544403 (Bracket) and 1 W10119849 (Bracket) and 1 W10119848 (Bracket) and 1 WPW10330995 (Bracket) and 1 WPW10330994 (Bracket) and 1 12002497 (Gear) and 1 W11690896 (Thermistor) and 1 W10830046 (Gasket) and 1 2xtime (2xtime) and 1 Rivetgun (Rivet gun), dspstn on spec-tagged invntry: 1 WPW10594329 DAMPER CNTRL"

We serviced a

GE DISHWASHER

Model n/a

Near Indian Trail, NC 28079

Jonathan J.

Job Details: 10/13/2023

Customer called me back and stated he canceled yesterday with us

We serviced a

KITCHENAID RANGE

Model KSIB900ESS1

Near Southington, CT 06489

Jimmy R.

Job Details: 10/13/2023

"Installed all new parts and tested oven, checked heating and all operations are now working to factory specs"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Watertown, CT 06779

Jimmy R.

Job Details: 10/13/2023

"Checked over fridge and found doors not aligned and not sealing good, found right side fridge door sucked in at the top and even in the bottom checked door gaskets and found gasket ok but door warped, checked left door and found mullion hard to close and not sealing. Both fridge doors are warped and need to be replaced will order, advised customer doors will be shipped to home and plz take a look at them ; ordrng 1 W11681454 (Door left) and 1 W11681453 (Door right)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDPA70SAMZ1

Near New Britain, CT 06053

Ruben C.

Job Details: 10/13/2023

Checked unit found drain hose has crack cuasing leak on side took pics of cabinet ordering drain hose leaving pump motor with cust ; ordrng 1 W11414944 (Hose)

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW2

Near Suffield, CT 06078

Gary V.

Job Details: 10/13/2023

"Installed parts listed, cycled and tested fine.; dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W10902814 WASHPLATE"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ1

Near Enfield, CT 06082

Gary V.

Job Details: 10/13/2023

"Inspected and found door hinge pin loose and adjusted and tightened, cycled and tested fine."

We serviced a

MAYTAG WASHER

Model LA182

Near Enfield, CT 06082

Gary V.

Job Details: 10/13/2023

"Inspected and found inlet valve cold Solonoid side seized not letting cold water in, causing unit to stall in rinse, will order part and return.; ordrng 1 205613 (Inlet valve)"

We serviced a

WHIRLPOOL WASHER

Model WFW8620HC4

Near Worcester, MA 01609

Amanda R.

Job Details: 10/13/2023

Complaint not draining good and leaking water showed customer how to clean drain catch out and how to deselect the load and go button draining normally now recommend taking pictures of leak and having load started if we return to find leak

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Charlotte, NC 28210

Jeff L.

Job Details: 10/13/2023

Replace parts unit ran and checked OKCall complete

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Charlotte, NC 28210

Jeff L.

Job Details: 10/13/2023

Replac3d parts unit ran and checked okCall complete

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS11

Near Lake Wylie, SC 29710

Mitch H.

Job Details: 10/13/2023

"Removed and replaced ACU and console. Reinstalled oven in wall. Turned breaker back on, tested, all functions operating properly. ; dspstn on spec-tagged invntry: 1 W11179310 CNTRL-ELEC"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near York, SC 29745

Mitch H.

Job Details: 10/13/2023

"Removed and replaced ice maker and valve. Entered diagnostics, ran ice maker harvest test 57, cycled and completed correctly. Ran fill test 45, valve activated and filled properly. All working properly.; dspstn on spec-tagged invntry: 1 WPW10341329 VALVE"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near York, SC 29745

Mitch H.

Job Details: 10/13/2023

"Removed and replaced inlet valve assembly. Started quick wash cycle, allowed washer to fill checking for leaks, none found. Let washer fill and begin agitating, again checked for leaks, none. Cancelled cycle, drained correctly. Operating properly."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Tega Cay, SC 29708

Mitch H.

Job Details: 10/13/2023

"Disassembled dryer, removed and replaced drive motor, blower wheel, and timer. Reassembled, tested, operating properly.; dspstn on spec-tagged invntry: 1 279827 MOTOR and 1 WP694089 BLOWER WHEEL"

We serviced a

WHIRLPOOL WASHER

Model LSR5233AWO

Near Chicopee, MA 01020

Mike K.

Job Details: 10/13/2023

Agitator broke out of unit; ordrng 1 WPW10074580 (Inner cap) and 1 285811 (Agitator cam repair kit)

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Amherst, MA 01002

Chris B.

Job Details: 10/13/2023

Replaced all parts and cycled front left burner and all working properly. New glass top installed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDT00

Near Amherst, MA 01002

Chris B.

Job Details: 10/13/2023

Complaint that the fresh food section is not cooling properly. Found ice buildup on the evap. Found fan not working. Quoted parts and labor. Waived labor of last visit and charge the difference one return trip. Return trip labor and parts are all squared out. Heating aluminum bar will be set properly on next visit.; ordrng 1 W11661931 (Evap Fan Motor)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Granby, MA 01033

Chris B.

Job Details: 10/13/2023

Complaint that the unit is not heating properly. Ran diagnostic test found prior error codes E7E1 and F6E4. Found heating element normal unit ran through with no issues. Found water coming into the dishwasher was too cold. Mentioned to the customer to clear out the water line til hot water was present for better performance.; dspstn on spec-tagged invntry: 1 W10703867 HEATER

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW1

Near Chicopee, MA 01020

Chris B.

Job Details: 10/13/2023

Complaint that the unit is leaving the white residue on the darker colors. Customer does not use bleach at all. Ran the quick cycles on different fill loads and all normal. Advised customer to use the high fill setting for the dark clothes and extra rinse cycle too. To use less detergent and from time to time to do a clean cycle. Found no issues with the agitation and spin cycles.

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Rock Hill, SC 29732

Mitch H.

Job Details: 10/13/2023

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Fort Mill, SC 29708

Mitch H.

Job Details: 10/13/2023

See ticket 400413; O-emld tckt

We serviced a

WHIRLPOOL MICROWAVE

Model WMH1163XVQ1

Near Prospect, CT 06712

Jimmy R.

Job Details: 10/12/2023

Checked microwave and found turn table making a grinding noise wile running found turn table motor stripped out and needs to be replaced will order and return ; ordrng 1 WPW10466420 (Turn table motor)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Hartford, CT 06120

Chuck M.

Job Details: 10/12/2023

Installed control and tested. Washer checked ok. Showed customer it works.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Putnam, CT 06260

Amanda R.

Job Details: 10/12/2023

F7e1 f5e4 errors starts and then goes to complete shifter bad replaced actuator tested started normally ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Killingly, CT 06241

Amanda R.

Job Details: 10/12/2023

Complaint washer getting stuck on certain times on any cycle no saved errors usually 18 mins today it got stuck on 12 mins checked outlet has normal polarity needs new controls ; rqstng P&A on 1 W11478526 (Suspension) and 1 W11400156 (Console) and 1 W11419171 (Control)

We serviced a

MAYTAG MICROWAVE

Model MMV1175JZ00

Near Charlotte, NC 28262

Vincent O.

Job Details: 10/12/2023

"Found unit is heating but is not heating properly due to turntable not staying in place. Also found exhaust fan will not turn on at all. Order and replace turntable assembly, fan, and control. ; ordrng 1 W10642989 (Turntable motor) and 1 W11252182 (Ring) and 1 W11319884 (Spindle) and 1 W11441128 (Fan) and 1 W11552021 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Newington, CT 06111

Ruben C.

Job Details: 10/12/2023

Checked unit found ice maker did not harvest using test button replaced ice maker started harvesting and called for water normally cust was given authorization for parts and labor; dspstn on spec-tagged invntry: 1 W11546935 ICEMAKER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Mint Hill, NC 28227

Robert A.

Job Details: 10/12/2023

I installed the ordered part and tested the unit for the cx. The unit is working as designed.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7351SG/A

Near Norton, MA 02766

Aimee Z.

Job Details: 10/12/2023

Cust over packet the freezer and wasnt closing empty some things and re arranged Ice maker isnt working tried to harvest or reset nothingNo moisture in where ice maker sitsNeeds ice maker; ordrng 1 DA97-15217D (Ice maker)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH54521JZ00

Near Charlotte, NC 28269

Vincent O.

Job Details: 10/12/2023

Found voltage coming directly from p2-2 connections at main control. Unit will need main control replaced. Ordering main control. Verified halogen bulb in unit. Recommend replacing both hood and main controller at same time. ; ordrng 1 W11383756 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ2

Near Fort Mill, SC 29715

Jeff L.

Job Details: 10/12/2023

Sump assembly was damaged sending back for credit rescheduling customer for 10-18-23 pmPlease see pics ; ordrng 1 W11460945 (Sump assembly) and 2 2xframe (2timeframe)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Fort Mill, SC 29715

Jeff L.

Job Details: 10/12/2023

Found door on freezer not getting shut all the way. Advised customer how to shut door properly with middle of handle..Call complete

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