Service History 214 - Advantage Appliance Repair

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Charlotte, NC 28210

Mitch H.

Job Details: 03/11/2024

"Tested and found ice maker would cycle but not fill. Pulled refrigerator out, Tested valve, operating properly. Cycled ice maker and found no voltage going to valve. Removed and replaced ice maker, tested, cycled and filled properly. Refrigerator was installed with one inch blocks at back. Advised customer that I couldnt remove blocks. Customer removed them himself. Collected for repair on cc."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Granby, CT 06035

Mike K.

Job Details: 03/11/2024

"Unit will not power on, cs cycled breaker and same. Getting 120v at control, but no neutral, same at terminal box. Found it lug was not fully in breaking neutral line, but with live line working. Ran normal cycle and filled and went into wash fine. Cancelled and drained fine."

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Mansfield, MA 02048

Aimee Z.

Job Details: 03/11/2024

"Found f9e1 Wrong pump sent Harness broken wire on black cut spliced wire , no pump didnt turn on No voltage or ohms j12Needs drain pump and harness and Contrl; ordrng 1 W11399437 (Pump) and 1 W11556727 (Control) and 1 W11591637 (Harness), dspstn on spec-tagged invntry: 1 W11396717 DRAIN PUMP"

We serviced a

KENMORE REFRIGERATOR

Model ="106.51109110"

Near Foxborough, MA 02035

Aimee Z.

Job Details: 03/11/2024

Installed new condenser fan and checked drain in freezer Its draining to drain pan complete

We serviced a

BOSCH DISHWASHER

Model SHXM65W55N/10

Near Norfolk, MA 02056

Aimee Z.

Job Details: 03/11/2024

Dishwasher was drain and Cust cleaned filterStarted dishwasher filtered and drain The drain hose runs under corner cabinet cant get That part of hose. Cleaned connector under sink.Needs drain pump

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Bellingham, MA 02019

Aimee Z.

Job Details: 03/11/2024

Found the lower spray arm cracked and no spray lower spray arm.Also when running stops spraying and growls Needs pump and lower spray arm; ordrng 1 W10837249 (Lower spray) and 1 W11087376 (W11087376)

We serviced a

SAMSUNG RESIDENTIAL REFR

Model RF28R7201DT/AA

Near Attleboro, MA 02703

Aimee Z.

Job Details: 03/11/2024

Found the ic maker leaked Steamed out the ice on right side icemaker.Tried to advance ice maker wouldnt advance And cant hear the ice box fan.; ordrng 1 DA97-15217B (Ice maker) and 1 DA31-00070E (Fan)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Charlotte, NC 28210

Mitch H.

Job Details: 03/11/2024

"Checked and found drain pump motor only humming not actually pumping. Motor seized. Quoted customer for repair. Customer approved. Removed and replaced drain pump. Tested, washer now operating properly. Collected for repair on cc.; used 1 W10876600 (Drain pump) from stock"

We serviced a

AMANA RANGE

Model ACR4303MMS0

Near Newington, CT 06111

Ruben C.

Job Details: 03/11/2024

Cust cancelling serv was under assumption it was covered

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Avon, CT 06001

Ruben C.

Job Details: 03/11/2024

Checked unit found gaskets torn replaced both gaskets tested operation normal heated gaskets to conform

We serviced a

KITCHENAID RANGE

Model KSEG950ESS6

Near Canton, CT 06019

Ruben C.

Job Details: 03/11/2024

Replaced control and blower tested operation normal ran unit till 350 degrees no error code

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near New Hartford, CT 06057

Ruben C.

Job Details: 03/11/2024

Checked unit found water in flood tray cleared water and ran unit several time no water detected leaking could not duplicate issue; dspstn on spec-tagged invntry: 1 W11460946 MOTOR/SUMP

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near East Windsor, CT 06016

Gary V.

Job Details: 03/11/2024

"Inspected and found unit dead no response, unit getting voltage but with reversed polarity in wall outlet, quoted for main acu replacement, they will call if wants repaired."

We serviced a

WHIRLPOOL DRYER

Model WGD5100HC1

Near Windsor, CT 06095

Gary V.

Job Details: 03/11/2024

"Inspected and found ignitor unplugged, reconnected and cycled, tested fine. 2 year rent center warranty.; dspstn on spec-tagged invntry: 1 279311 IGNITOR FLAT"

We serviced a

WHIRLPOOL RANGE - ELECTRIC

Model WGG745S0FS02

Near Windsor, CT 06095

Gary V.

Job Details: 03/11/2024

Install parts listed in cycled tested fine.

We serviced a

KITCHENAID MICROWAVE

Model KMHS120EWH0

Near Windsor, CT 06095

Gary V.

Job Details: 03/11/2024

"Inspected and found door switch broken,replaced and cycled, tested fine.; used 1 4392027 (SWITCH) from stock"

We serviced a

JENN-AIR MICROWAVE

Model JMW3430DS02

Near Rocky Hill, CT 06067

Jeremy B.

Job Details: 03/11/2024

Customers complaint is microwave displaying F2E1(stuck key) entered diag and verified stuck key error code. Needs new console. Quoted customer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV03

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 03/11/2024

Natalies new damper and fan. All checks ok. ; dspstn on spec-tagged invntry: 1 WPW10196393 DAMPER CNTRL

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS05

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 03/11/2024

"Not making ice or dispensing water. Found water tank frozen thawed and water now flowing. Found fill tube frozen. Fill tube getting power but reading open. Needs new fill tube. Will order and replace freezer door. ; ordrng 1 W11536868 (Freezer door), used 1 DC97-14486A (ELEMENT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC2

Near Dallas, NC 28034

Ryan S.

Job Details: 03/11/2024

Unit had failed slider f7e4 error. Replaced slider unit tested properly after repair ; used 1 W10734521 (SLIDER) from stock

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Belchertown, MA 01007

Chris B.

Job Details: 03/11/2024

Complaint that the unit would fill up then will shut down and drain and wont finish a whole cycle. Ran diagnostic cycle. Found unit has good water pressure but hot side is filling up poorly found proper voltage on both hot and cold side. Ran quick cycle and unit wouldnt stop filling up. Pressure hose is not blocked nor kinked but control board not reading water level on automatic fill. Will order control board and water valve as backup. ; ordrng 1 W11627413 (Control Board) and 1 W11513255 (Water Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FVGXWS02

Near Granby, MA 01033

Chris B.

Job Details: 03/11/2024

Complaint that the unit is not cooling. Found bad thermostat. Measured no voltage to the start device. Found voltage from control board to thermostat but thermostat not sending voltage to compressor. Found bad thermostat. Will order parts for a return visit. Collected for parts and labor.; ordrng 1 WP2198202 (Thermostat)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near South Hadley, MA 01075

Chris B.

Job Details: 03/11/2024

Complaint that the unit is leaking water from the bottom. Found leaking water valve. Model and Serial different from ticket. Adjusted the information and unit still under warranty. Customer can only do this coming Thursday AM. Schedule for this day. Please schedule for any tech available if Im not available.; ordrng 1 W11684544 (Water Valve Assembly)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Gastonia, NC 28056

Ryan S.

Job Details: 03/11/2024

New construction property. The door hinge had closed on the door side not allowing to install to oven pulled hinge clip back to position installed door.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near South Windsor, CT 06074

Amanda R.

Job Details: 03/11/2024

Replaced inlet valve recommended changing copper line to all one type of hose 1/4 inch plastic

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HWH1

Near Vernon, CT 06066

Amanda R.

Job Details: 03/11/2024

Fills and drains motor getting power replaced sump assembly tested operation normal ; used 1 W11665769 (MOTOR/SUMP) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Ellington, CT 06029

Amanda R.

Job Details: 03/11/2024

Replaced ice maker fill tube heater made sure it was on set temps at recommenced filled ice maker with test 45

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Bristol, CT 06010

Ruben C.

Job Details: 03/11/2024

Checked unit found belt wrapped around pulley reinstalled belt tested operation normal

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWB02

Near Huntersville, NC 28078

Robert A.

Job Details: 03/11/2024

Cx complaint that the unit is leaking water. I inspected the unit to confirm the complaint. I found the drain tube not connector to the tube from the cabinet. This was letting water leak during defrost because the water is not making it to the drip pan. The unit is working as designed. I collected the service call fee by check.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Huntersville, NC 28078

Robert A.

Job Details: 03/11/2024

"Cx complaint that the unit does not dry the clothes well. I inspected the unit to confirm the complaint. I found the unit heats and tumbles but has poor airflow. I checked the duct line exit on the exterior wall. The seems to be something clogging it, the flap is not moving at all. The home duct line needs to be professionally cleaned. The unit is good to go."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Indian Trail, NC 28079

Jonathan J.

Job Details: 03/11/2024

Complaint not washing banging noises not draining F0e5 out of balance load detected only code in history replaced drain pump but no pump issues found. No suspension issues found no control or Gearcase issues found. Improper loading issues present.. ; dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Unionville, NC 28110

Jonathan J.

Job Details: 03/11/2024

Complaint leaking gas gas company turned off gas to appliance stating leaking from appliance regulator. I turned gas on tested all operations inspected for leaks using nu calgon big blue micro leak detector. Checked amp draws Lower oven ignitor 3.48 amp draw. upper oven bake 3.34 amp. broil upper oven 3.75 amp draw all in spec. Found no leaks have been here for 45 mins still have smelled no leaks either everything is combusting properly oven has grease odor while preheating. Customers store frying oil in lower oven upon arrival. Safety File number 7738632219. Unit working as designed.

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Monroe, NC 28112

Jonathan J.

Job Details: 03/11/2024

I replaced washing machine latch assembly. I tested operations no additional issues found no error codes after clearing.; dspstn on spec-tagged invntry: 1 W11565030 LATCH

We serviced a

KITCHENAID RANGE

Model KSIS730PSS0

Near Charlotte, NC 28210

Mitch H.

Job Details: 03/11/2024

"Attempted to test range. Any button press for cooktop gives E6 error. Oven control completely blank, would not enter diagnostics or respond to any inputs. Has correct incoming power. Ordering control, user interface and module. Will require extra time for repair. Parts are special order. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11691347 (Control) and 1 W11689156 (User interface) and 1 W11689155 (Induction assembly) and 1 2Xtime (2X time)"

We serviced a

JENN-AIR DISHWASHER

Model JDPSS244LM2

Near Charlotte, NC 28214

Jeff L.

Job Details: 03/11/2024

Replaced sump assembly all operations are working as designed with no leaks. Unit ran and checked okCall complete; dspstn on spec-tagged invntry: 1 W11460946 MOTOR/SUMP

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Clover, SC 29710

Mitch H.

Job Details: 03/11/2024

"Tested and ran diagnostics. No stored error codes. Ran manual tests for spin, agitate and drain, all tested good. Ran full automatic test cycle, completed with no issues. Ran calibration. Washer operating as designed. No issues found."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Enfield, CT 06082

Gary V.

Job Details: 03/11/2024

"Inspected and found hinge pads broken, replaced with pads and tested fine.; used 2 WP8268961 (PAD) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW87HEDW0

Near Middletown, CT 06457

Jeremy B.

Job Details: 03/09/2024

Washer not draining keeps giving f9E1 coin trap empty and propeller broken. Replaced pump and tested all checks ok. ; used 1 WPW10605427 (DRAIN PUMP) from stock

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Berlin, CT 06037

Jeremy B.

Job Details: 03/09/2024

"Found motor damaged causing blower wheel to seize. Replaced motor and blower wheel and tested all checks ok. ; used 1 WP694089 (BLOWER WHEEL), and 1 279827 (MOTOR) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Plainville, CT 06062

Jeremy B.

Job Details: 03/09/2024

Installed new motor sump assy. Ran self stent all checks ok.

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Newington, CT 06111

Jeremy B.

Job Details: 03/09/2024

Natalies new panel All checks ok.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Newington, CT 06111

Jeremy B.

Job Details: 03/09/2024

Found broken door hinges causing door to fall down hard. Replaced hinges and tested all checks ok.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Newington, CT 06111

Jeremy B.

Job Details: 03/09/2024

Customers complaint is dishwasher making an abnormal noise randomly throughout cycle. Ran automatic test in diag and didnt hear anything abnormal. Started a normal cycle and met it run for a while and all sounds are normal. Customer said noise comes when there is a hour left in the cycle. Currently cant duplicate any noises. Customer has video but cant tell from video.

We serviced a

SAMSUNG REFRIGERATOR

Model RF23A9675AP/AA

Near West Hartford, CT 06107

Jeremy B.

Job Details: 03/09/2024

Installed new case filter assy. Purged air fromLines and cycled ice makers all checks ok. ; used 1 WP2198677 (FITTING 1/4-1/4) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS01

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 03/09/2024

Icemaker getting power and cycling but not filling. Checked fill tube heater and its fine fill tube not frozen. ; ordrng 1 W11557000 (Icemakwr)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730TAHW0

Near Avon, CT 06001

Mike K.

Job Details: 03/07/2024

"Cs complaint of making loud noise and of leaking, unit did neither in testing. Ran normal cycle through fill and into wash. Let one through first drain and all working properly. Verified spray arm movement and no leaking found. No errors in history and ran diagnostic cycle fine. Unit has good air loop in drain and drains directly to sink drain line. Verified heater working and filter a little clogged, cleaned. Fan operation by also. No problem found. Leak may have been dish placement, but all functions testing fine.All in all was running over 20 minutes with no issue"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Southwick, MA 01077

Mike K.

Job Details: 03/07/2024

"Unit is running on arrival, says it has turned off a couple times since last visit. Replaced power board and verified compressor/fans running. All lights and selections working."

We serviced a

WHIRLPOOL DRYER

Model CED9150GW3

Near Hebron, CT 06231

Jeremy B.

Job Details: 03/07/2024

Customers complaint is when adding 8 quarters the dryer will display 64 mins and start heating and cycling properly. If you open the door and try to deselect a cycle the cycle wont. Called tech support and cant duplicate any problems. If problem continues will need to replace motor as it could be over heating.

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC0

Near McConnells, SC 29726

Ryan S.

Job Details: 03/07/2024

Replaced failed drain pump. Unit worked properly after repair ; dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Charlotte, NC 28216

Robert A.

Job Details: 03/07/2024

"Cx complaint that the unit is leaking water. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. All components passed, however the unit did leak on the left side. I found the anchor on the left side was bent downward not allowing the door to close fully. I correctly positioned the anchor and tested the unit for the cx. The unit is working as designed."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Charlotte, NC 28216

Robert A.

Job Details: 03/07/2024

I installed the ordered part and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W10754448 CLUTCH

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Charlotte, NC 28216

Robert A.

Job Details: 03/07/2024

"Cx complaint that the unit is leaking water while the unit runs. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. All components passed with no leaking occurring. I started a normal cycle as well, still no leaks. I left the part with the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W11498831 GASKET"

We serviced a

KITCHENAID COOKTOP

Model KCGS550ESS05

Near Davidson, NC 28036

Robert A.

Job Details: 03/07/2024

I installed the ordered part and tested the unit for the cx. The unit is working as designed. The home is a new build so the closing doc should be good to verify the warranty.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS2

Near Huntersville, NC 28078

Robert A.

Job Details: 03/07/2024

Cx complaint that the unit is not starting at all. I inspected the unit to confirm the complaint. I removed the front panel and found the UI connector loose at the control board. I secured the connector and tested the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HZ09

Near Mooresville, NC 28115

Robert A.

Job Details: 03/07/2024

"Cx complaint that the unit is making a loud noise while it runs. I inspected the unit to confirm the complaint. We ran the unit multiples on 1 minute, the noise did not occur and it heated fine. I asked the cx to record the noise if it continues to happen. The unit is working as designed."

We serviced a

KITCHENAID RANGE

Model KSDB900ESS8

Near Mooresville, NC 28115

Robert A.

Job Details: 03/07/2024

Cx complaint that the panel under the control is bent making it difficult to close the oven door. I inspected the unit to confirm the complaint. I found the end caps and control bracket need to be replaced to resolve the issue. I ordering the parts for the return visit.; ordrng 1 W10555937 (Left endcap) and 1 W10555940 (Right endcap) and 3 W11025100 (Insertion)s and 1 W10743276 (Mounting bracket)

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950U/AA

Near Thompson, CT 06255

Amanda R.

Job Details: 03/07/2024

Replaced lower wash arm assembly

We serviced a

WHIRLPOOL M/W OTR

Model WMMF5930PZ00

Near Charlotte, NC 28262

Jeff L.

Job Details: 03/07/2024

Found tabs broke off of panel need new one for good repair. The wires are exposed behind the panel. Office will call customer when part comes inW11593035; ordrng 1 W11593035 (Panel)

We serviced a

WHIRLPOOL RANGE

Model WEE745H0LZ4

Near Charlotte, NC 28269

Jeff L.

Job Details: 03/07/2024

"Found burner staying on high no matter what temp you select. Found the burner temp sensor bad burner needs replaced will replace switch on return visit scheduled for 3-13-24 am; ordrng 1 W11517959 (Burner), dspstn on spec-tagged invntry: 1 W10857622 SWITCH-INF"

We serviced a

WHIRLPOOL WASHER

Model WTW6340WW0

Near Charlotte, NC 28269

Jeff L.

Job Details: 03/07/2024

Unit was displaying OL code when I arrived put into test mode and it would not engage the suspension rods are wore out the tub is hanging down a good ways. I also noticed the bearing splines wearing down. The stator motor is not operating as it should.;customer is rescheduled for 3-14-34 amW10247710W10820039WPW10419333WPW10178988280146; ordrng 1 W10247710 (Suspension rods) and 1 W10820039 (Drive hub) and 1 WPW10419333 (Stator) and 1 WPW10178988 (RPS sensor) and 1 280146 (Rotor)

We serviced a

WHIRLPOOL M/W OTR

Model WMH54521JZ00

Near Charlotte, NC 28262

Jeff L.

Job Details: 03/07/2024

Customer complaint is the light underneath does not work. I dropped bottom down and checked voltage from board to receptacle the reading were as follows. Advised customer that warranty does not cover light bulbs customers are able to change other than light unit ran and checked ok1st push on board I had 124 volts2nd push on board dropped voltage down to 67 volts to dim the light3rd push on board I had 000 volt

We serviced a

WHIRLPOOL DISHWASHER

Model WDF530PLYB2

Near Charlotte, NC 28269

Jeff L.

Job Details: 03/07/2024

Replaced door dispenser unit ran and checked ok with no leaksCall complete

We serviced a

WHIRLPOOL M/W OTR

Model WMH54521JZ00

Near Charlotte, NC 28262

Jeff L.

Job Details: 03/07/2024

We serviced a

MAYTAG DRYER

Model MGD7230HW1

Near Rock Hill, SC 29732

Ryan S.

Job Details: 03/07/2024

Blower wheel stripped from motor ordering blower wheel and motor ; ordrng 1 W11549461 (Motor) and 1 WP697772 (Blower wheel)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Fort Mill, SC 29707

Ryan S.

Job Details: 03/07/2024

Unit has failed suspension and a wobble to spin basket. Informed Custer the wash basket will be shipped to customer home. And they will inspect part and call the office. Parts ordered ; ordrng 1 W11130362 (Suspension) and 1 W10752719 (Wash basket) and 1 W10752283 (Wash plate)

We serviced a

WHIRLPOOL MICROWAVE OVEN

Model GT4175SPS4

Near Fort Mill, SC 29707

Ryan S.

Job Details: 03/07/2024

Unit is counter top microwave not serviceable. Called Randy to verify. Informed customer

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Lancaster, SC 29720

Jonathan J.

Job Details: 03/07/2024

Complaint not making ice in either zone I found evap fan motor has failed in freezer zone fan is intermittent working. Customer is going to check and see if they have warranty told me they do with Lowes. If not they will call us back.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Lancaster, SC 29720

Jonathan J.

Job Details: 03/07/2024

Complaint washing machine will not turn on. Wont do anything when plugged in. I found control board has blown out the side right next to the power inlet issue occurred lid was latched. I found when issue occurred. It also took out the drain pump unit will need drain pump to continue to fix. No additional issues seen or error code found in user interface.; used 1 W11396717 (DRAIN PUMP) from stock

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Gastonia, NC 28052

Mitch H.

Job Details: 03/07/2024

"Removed and replaced timer and knob. Tested, dryer operating properly."

We serviced a

AMANA RANGE

Model ACR4303MMS0

Near Putnam, CT 06260

Amanda R.

Job Details: 03/07/2024

The rear right Bruner warped replaced burner ; dspstn on spec-tagged invntry: 1 WP3149400 INFINITE SWITCH

We serviced a

WHIRLPOOL WASHER

Model WTW8500BC0

Near Southington, CT 06479

Ruben C.

Job Details: 03/07/2024

Checked unit found latch broken needs latch gave cust estimate for latch cust will call if repair desired has 7 days

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Southington, CT 06489

Ruben C.

Job Details: 03/07/2024

"Checked unit found making noise could not tell if noise from valve or control ordering control and valve; rqstng P&A on 1 W11396714 (Housing assembly), ordrng 1 W11543994 (Control)"

We serviced a

WHIRLPOOL WASHER

Model MHW8630HW4

Near Southington, CT 06489

Ruben C.

Job Details: 03/07/2024

Checked unit found metering pump getting 11 volts but not sending in detergent ordering metering pump and dispenser; ordrng 1 W11318806 (Metering pump) and 1 W11524106 (Dispenser)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Killingly, CT 06241

Amanda R.

Job Details: 03/07/2024

Left side of freezer not closing all the way screw in rail sticking out preventing door from closing secured screw set temps at recommended freezer door closing normally

We serviced a

KITCHEN AID OVEN

Model KOCE500ESS11

Near Millis, MA 02054

Aimee Z.

Job Details: 03/07/2024

Cust felt temps in oven were off 50Put temp proble in oven and let circulate Set oven to 350 21 mins went to 375And relay closed and dropped to 325Found temp was right on and dint need calibration.Explained let pre heat 30 mins for baked good temps are perfect

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Gastonia, NC 28056

Mitch H.

Job Details: 03/07/2024

"Customer said that washer got off balance and then they could not get it to start back. Tested and ran diagnostics, no stored error codes. Ran drain and spin cycle, completed correctly. Ran Quick wash cycle, unit filled and agitated normally. Cancelled cycle, washer drained. Washer operating as designed. Instructed customer on correcting out of balance condition and that if not corrected washer will stop and shut down. I&I now fulfilled.Confirmed purchase date and adjusted on ticket. Took picture of receipt."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Gastonia, NC 28054

Mitch H.

Job Details: 03/07/2024

"Found washer was full of water. Didnt drain. Checked and found wire to drain pump broken. Removed and replaced lower harness. Plugged washer back in, drained water and shut off. Ran quick wash cycle, confirmed washer filled and agitated correctly. Cancelled cycle, drain pump operating properly.; used 1 W11643701 (Harness) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Canterbury, CT 06331

Amanda R.

Job Details: 03/07/2024

Replaced left tube that connects to water filter housing tested no leaking replaced Ui operation normal

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Lancaster, SC 29720

Jonathan J.

Job Details: 03/07/2024

Complaint dishwasher making loud noise during wash cycle. I found noise is the pump squealing. Im ordering new pump assembly. No additional issues. Found with dishwasher today. Dishwasher is filling with appropriate level of water. Only error code in history is F5E2 door open for too long after start button pressed.; ordrng 1 W11416362 (Sump assembly)

We serviced a

MAYTAG DRYER

Model MEDP575GW1

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 03/07/2024

Installed new timer and tested the dial is now matching up correctly. ; dspstn on spec-tagged invntry: 1 WPW10185992 TIMER

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 03/07/2024

Washer going off balance and not starting all the time. Found top of basket loose and button not responding correctly. Needs new control and basket. ; ordrng 1 W11513243 (Basket) and 1 W10902814 (Wash plate) and 1 W11627413 (Control)

We serviced a

WHIRLPOOL KITCHEN

Model JJW3830DP02

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 03/07/2024

Oven keeps giving stuck key error code. Found meat probes wearing and not making hood connection with the jack. Requesting autho. ; ordrng 2 WP9755542 (Meat probes)s and 1 W11232121 (Control panel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Manchester, CT 06042

Jeremy B.

Job Details: 03/07/2024

Found defrost drain clogged. Large amount of ice build up in vents. Cleared away all ice made sure door closing. All checks ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model M1BXXGMYM00

Near South Windsor, CT 06074

Jeremy B.

Job Details: 03/07/2024

Installed new ice maker and it cycled and filled properly. Please allow 24hrs for ice production.

We serviced a

MAYTAG REFRIGERATOR

Model MRT711SMFZ02

Near Vernon, CT 06066

Jeremy B.

Job Details: 03/07/2024

Door swinging bars open causing noise. Was able to level refrigerator. Doors are warped took pictures needs new. ; ordrng 1 LW10856289 (Fresh food door) and 1 LW10856291 (Freezer door)

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Griswold, CT 06351

Amanda R.

Job Details: 03/07/2024

Zip tie stuck in blower wheel removed tested sounds normal

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Norwich, CT 06360

Amanda R.

Job Details: 03/07/2024

"Complaint that the left upper adjuster wheel broke off replaced adjuster with kit ran automatic test heater is working recommenced filking rinse aid dispenser for better drying missing a stop for upper track and rack ; rqstng P&A on 1 WPW10508950 (Stop), used 1 W10712395 (ADJUSTER) from stock"

We serviced a

JENN-AIR OVEN

Model JJW3830DP02

Near Denver, NC 28037

Mitch H.

Job Details: 03/07/2024

"Turned off breaker, pulled oven partially from wall. Removed and replaced console, turned breaker back on. Programmed control for correct model, set time and date. Tested both ovens. Console and both ovens operating properly."

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW0

Near Berlin, CT 06037

Ruben C.

Job Details: 03/07/2024

Checked unit ran spin cycle normal unit has normal vibration could not duplicate any issues with U.N. I no error codes in memory

We serviced a

MAYTAG DYER

Model MED5630HC2

Near Burlington, CT 06013

Ruben C.

Job Details: 03/07/2024

Checked unit found not heating completely shuts off and stays with no heat until you reset unit ordering control and sensor ; rqstng P&A on 1 WPW10298258 (Sensor) and 1 WP8577274 (Thermistor) and 1 W11512515 (Control)

We serviced a

MAYTAG DRYER

Model MED5630HC1

Near Millis, MA 02054

Aimee Z.

Job Details: 03/07/2024

"Found the settings for sensor not working Sensor is open; ordrng 1 WPW10298258 (Sensor), states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near North Attleborough, MA 02760

Aimee Z.

Job Details: 03/07/2024

Installed new bellows and tested complete

We serviced a

KITCHENAID M/W OTR

Model KMMF330PSS00

Near Litchfield, CT 06759

Ruben C.

Job Details: 03/07/2024

Replaced magnetron capacitor and interlock tested operation normal unit heating normally with a cup of water

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Litchfield, CT 06759

Ruben C.

Job Details: 03/07/2024

Checked unit found unit making scraping noise replaced slider tested operation normal; used 1 W10734521 (Slider) from stock

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Easthampton, MA 01027

Mike K.

Job Details: 03/07/2024

"Replaced console and tested in quick wash with cs, working properly, all buttons responsive. Per office old part not needed to return."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Clover, SC 29710

Ryan S.

Job Details: 03/07/2024

"Checked unit upon arrival. Damper was open , thermistor was in correct position. Called tech line ran through several checks. Techline said to get customer,er to call customer care, no further advice to give. Sr#7738424141 gave customer sr# and informed to call customer care."

We serviced a

SAMSUNG WASHER

Model WA45T3200AW/A4

Near Mansfield, MA 02048

Aimee Z.

Job Details: 03/07/2024

Cust stated out of balance loads and continues and long wash cyclesFound needs new suspension rods Water is flow is good Found the drain pump running all the timeProblem with pressure switch; ordrng 1 DC97-16350T (Suspension rods) and 1 DC96-01703M (Pressure switch) and 1 DC97-19289F (Drain pump)

We serviced a

SAMSUNG DRYER

Model DV42H5200EF/A3

Near Springfield, MA 01109

Gary V.

Job Details: 03/07/2024

"Inspected and found motor worn out, quoted and he will call."

We serviced a

WHIRLPOOL WASHER.

Model WTW5540SQ0

Near Holyoke, MA 01040

Mike K.

Job Details: 03/07/2024

"Unit leaking whenever way in it, found l asking from drain hose inside cabinet. Quoted for drain hose/ labor. Leak is major and only ran for a couple seconds, but motor working, tub spinning.; ordrng 1 WPW10096921 (Drain hose)"

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Agawam, MA 01001

Mike K.

Job Details: 03/07/2024

"Unit is under 1yr wp warranty per receipt, took photo. Intermittent leaking some me residue and n water side of back plate. Ran heavy duty cycle with deep fill and no leak found with tipping unit back and taking off too did get some leaking from dispenser assy. And more water residue on upper frame. Ordering dispenser assy includes valve.; ordrng 1 W11614513 (Dispenser valve assy)"

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