We serviced a
KITCHENAID REFRIGERATOR SXS
Model KRSC703HPS04
Near Charlotte, North Carolina 28277
Jonathan J.
Job Details:
03/20/2026
Test 44 at end of cycle displays 22 test 45 fills ice tray worth water fine -2.1 in freezer 36.9 in fresh food section. No water or cubes in ice maker no ice production since last visit customer using ice trays to make ice new door installed and SS repair performed last visit 22952224 replace Gemini board 14 psi equalized dual evap same as directly dumping and recharging w 68 grams unit held 220 psi for over 15 mins and holds vacuum of 298 microns for 10 mins no leaks found. Used soapy bubbles per tech line as well on both evaps. ; ordrng 1 W11620204 (Control)
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH32519HZ3
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
03/20/2026
Found melted turn table support and cracked turn table otherwise it works fine. Parts are needed. Repair declined Customer is calling whirlpool regarding repair and or parts
We serviced a
MAYTAG WASHER FL
Model MFW7020RF0
Near Smyrna, South Carolina 29743
Mitch H.
Job Details:
03/20/2026
"Unplugged washer. Removed and replaced console and ACU. Reassembled, tested washer on Normal cycle. All components and functions operating properly."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Plymouth, Massachusetts 02360
Aimee
Job Details:
03/20/2026
"Cst stated was loud found the spray arm off re installed and ran didnt hear any noises at time Cust insisted noisy Found the wash arm off and is on heater replacement Found error for 10 -2 vent assembly error .Being a wash motor in case didnt hear noise ran for 20 min. Install spray arm and heater and vent then run . Test motor and drain agin; ordrng 1 W11416362 (Wash pump), rqstng P&A on 1 W11679656 (Deverta) and 1 W11537778 (Heater) and 1 W11814179 (Lower spray arm) and 1 W11649995 (Vent assy), states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model MEDB765FW0
Near Westfield, Massachusetts 01085
Chris B.
Job Details:
03/20/2026
Complaint that the dryer is no heating. Found heavy lint buildup on the screen and failed heating element due to buildup. Rollers and belt are fine. Quoted for parts and labor. Office will reschedule for a return visit. Customer asked for Chris to return please. Collected in full. CC.; ordrng 1 W11086603 (Screen) and 1 WP3387747 (Heater Element)
We serviced a
MAYTAG WASHER TL
Model MVWP586GW0
Near East Granby, Connecticut 06026
Gary V.
Job Details:
03/19/2026
"Inspected and found unit faulting on pressure system and drain pump running, replaced main acu and cycled thru diagnostics and tested fine."
We serviced a
WHIRLPOOL RANGE
Model PRG4802P
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
03/19/2026
Found weak bake igniter tested 2.77 amps replaced part from truck stock tested all ok inv # 61277027; used 1 12400035 (IGNITOR FLAT) from stock
We serviced a
WHIRLPOOL WASHER TL
Model WET4027HW2
Near Worcester, Massachusetts 01606
Glenn
Job Details:
03/19/2026
Verified pressure switch failure. installed control per S153EB and calibrated washer.
We serviced a
KITCHENAID RANGE
Model KSGS330SPS0
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
03/19/2026
"Arrived, opened box with new part. Found panel bent at lower left front corner. Took pictures of damage. Called Randy, advised him of issue. Reordering part. New part needs to be inspected for damage prior to scheduling return visit. Advised customer that office will call to schedule when part arrives.; ordrng 1 W11771186 (Control panel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ2
Near Charlotte, North Carolina 28277
Mitch H.
Job Details:
03/19/2026
"Checked and tested. Confirmed F1E1 control error. Turned power off, disassembled, removed and replaced control. Reassembled, tested, all components and functions operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF990SLAM02
Near Tega Cay, South Carolina 29708
Mitch H.
Job Details:
03/19/2026
"Checked and found freezer evaporator frozen over fan not working. Entered diagnostics, ran fan tests, RC evaporator fan operating properly but freezer evap fan not working. Ordering fan assembly. Checked part availability and scheduled return for 3/26 AM ; ordrng 1 W11452196 (Evaporator fan assembly)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS5
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
03/19/2026
"Tested dishwasher and found some buttons on console not responding to inputs. Could on access 2 cycles and cancel button not working. Would not enter diagnostics. Disassembled, removed and replaced console. Turned power back on to dishwasher, found new console would not work at all. Would not power on or respond to any inputs. Part is defective. Reordering console. Also ordering control. Checked part availability and scheduled return for 3/26 PM ; ordrng 1 W11305293 (Control) and 1 W11105848 (Console)"
We serviced a
KITCHENAID DISHWASHER
Model KDTS324SPS0
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
03/19/2026
"Pulled top rack out. Removed and replaced left and right guide wheel assemblies. Reinstalled rack, tested, now operating properly."
We serviced a
WHIRLPOOL DRYER
Model WED48115EW1
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
03/19/2026
"Spoke with customer, she said dryer is heating normally but taking more than one cycle to dry. Advised customer that if no issues were found with dryer but problem is with vent she would be responsible for diagnostic fee. Customer declined and said not to service dryer."
We serviced a
MAYTAG WASHER FL
Model MHW5630HW3
Near Dartmouth, Massachusetts 02748
Aimee
Job Details:
03/19/2026
"Spin issues Found error of f0e2 suds cut back on soap and downey pellets .Checked cycles some off the spins shut off or turned down, turned back to factory setting .Ran a load with towels wet and spun out fine Advised 3/4 load no small loadsRunning as Intended"
We serviced a
MAYTAG WASHER TL
Model MVW5435PW1
Near Woonsocket, Rhode Island 02895
Lee
Job Details:
03/19/2026
Installed parts tested okay
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3536SZ00
Near Lincoln, Rhode Island 02865
Lee
Job Details:
03/19/2026
"Customer states unit leaks, confirmed issue found water line in door broken, need to replace door W11768041 customer will call when door arrives.; ordrng 1 W11768041 (Door)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Johnston, Rhode Island 02919
Lee
Job Details:
03/19/2026
"Customer states unit makes noise during whole cycle, confirmed issue found belt loose, replaced off truck tested okay ; used 1 WPW10006384 (BELT) from stock"
We serviced a
MAYTAG WASHER TL
Model MTW6200RW1
Near Johnston, Rhode Island 02919
Lee
Job Details:
03/19/2026
Installed parts tested okay
We serviced a
JENN-AIR REFRIGERATOR FDB
Model JFFCC72EFP02
Near Coventry, Rhode Island 02816
Lee
Job Details:
03/19/2026
"Customer states constant noise from freezer, confirmed issue found icebox fan is making noise, need to order and replace; ordrng 1 W11407678 (Icebox fan)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Johnston, Rhode Island 02919
Lee
Job Details:
03/19/2026
"Customer states unit makes noise during whole cycle, confirmed issue found belt loose, replaced off truck tested okay ; used 1 WPW10006384 (BELT) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HC2
Near Providence, Rhode Island 02907
Lee
Job Details:
03/19/2026
Customer states dryer turns on but doesnt tumble confirmed issue replace dryer repair kit tested okay; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER FL
Model WTW7000DW0
Near East Granby, Connecticut 06026
Gary V.
Job Details:
03/19/2026
"Inspected and found when unit is draining water is flooding out of the standpipe on the wall, and advised customer about plumbing issue."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
03/19/2026
"complaint mold mildew starting to grow on wire racks of dishwasher, not drying dishes. I found error code F7E1 in history only code. I performed a diagnostic cycle found heater has failed. Replaced heating element heater is now working properly. No further issues found left old part with customer."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4850HW1
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
03/19/2026
"Tested unit and found errors for actuator,motor,pressure sensor and off balance cycles. Ran a self test and found unit not agitating or spinning found belt had fallen off of machine due to cam pulley had loosened up cutting threw shield then melting motor pulley and belt could not hold. Unit will need new motor,belt,cam,cntrl,shield,capacitor and actuator. Parts tentative p/a ; ordrng 1 W10832724 (Motor) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11395618 (Capacitor) and 1 W11409708 (Shield) and 1 W10913953 (Actuator)"
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES1
Near Springfield, Massachusetts 01104
Gary V.
Job Details:
03/19/2026
"Inspected and found poor flame on broiler. Found air muzzle fully open, closed air muzzle and cycled and tested fine now. Took pics."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Worcester, Massachusetts 01604
Glenn
Job Details:
03/19/2026
Found dish dishwashing not draining chopper blade came off of the drain pump causing it to jam repaired drain pump chopper blade tested all OK
We serviced a
KITCHENAID RANGE
Model KFGC506JSS05
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
03/19/2026
"Checked over oven due to smelling of gas again and found unit was leaking gas. Bubble tested every connection and let sit for a few minutes observing connections, found middle connection leaking gas causing it to come out of stove top and smell. Tightened connection and went threw every other connection finding unit is now working to manufacture specs no more leaking"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF954CIHM00
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
03/19/2026
"Tested unit due to interface temps would be set for 38 and then would reset them selfs to 33 nothing is freezing in fridge temps in fridge are reading 39 on middle shelfs. Hard reset unit and same issue unit temp would just change on its own, control interface and main cntrl need to be replaced will order and return. Parts tentative p/ a ; rqstng P&A on 1 W11314429 (Control interface) and 1 W11533212 (Cntrl), states that autho needed"
We serviced a
WHIRLPOOL WASHER TL
Model CAE2745FQ2
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
03/19/2026
Installed new control and ran washer threw a calibration cycle finding unit now going threw and spinning. Ran a wash test then a spin test and machine is ramping up to high speed spin and all operations are working to manufacture specs
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Waterbury, Connecticut 06704
Jimmy R.
Job Details:
03/19/2026
Explained to customer about her warranty she has a 5 year extended she is good till 2027 but when she needs service she has to call her warranty company not us if she calls us we cannot help her with it she was told we would look into it then somehow got scheduled for her on the phone with warranty she will have them send over a dispatch for washer
We serviced a
WHIRLPOOL WASHER TL
Model WTW6120HC0
Near Waterbury, Connecticut 06706
Jimmy R.
Job Details:
03/19/2026
Tested washer and found when running a wash the time would advance from 20 min to 55 min and continue to go thew the cycle then end. Found error f2e1 stuck key cleared codes and replaced faulty control ran a calibration and then a wash an spin finding unit is now counting down normally and all operations are working to specs
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC300ESS01
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
03/19/2026
"Tested unit and found machine not building a frost pattern and compressor super hot to touch, cut into unit and found Freon full and cold presser locked up. Removed old compressor and replaced with new recharged unit with 134a and checked frost, unit is now pulling heat and frosting up evaporator advised customer to give unit 24 hrs so temps can regulate"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFC5236RZ00
Near Easthampton, Massachusetts 01027
Chris B.
Job Details:
03/19/2026
"Replaced ice maker and ran all test ice box fan, ice maker, temp sensors and ice box bin switch all working properly. Ice water fill option not available for this model on either door or freezer IM. Mentioned to customer to keep an eye on the refrigerator for ice production."
We serviced a
MAYTAG WASHER TL
Model MTW6205RW1
Near Holyoke, Massachusetts 01040
Chris B.
Job Details:
03/19/2026
Replaced all parts and ran diagnostic and calibration cycle and all running normal.
We serviced a
MAYTAG WASHER TL
Model MVW4505MW2
Near Holyoke, Massachusetts 01040
Chris B.
Job Details:
03/19/2026
Complaint that the washer stopped a cycle and customer was worried if it was the same problem. Found error code F8E1 and F0E5. Found unit way out of balance. Adjusted feet but floor too unleveled and customer will have the floor worked on to be able to have proper level. Water flow is normal. Washer running normal.
We serviced a
KITCHENAID WALL OVEN DBL
Model KOCE900HBS24
Near Chicopee, Massachusetts 01020
Chris B.
Job Details:
03/19/2026
Customer mentioned that the wall oven is damaged on the bottom front and found glass on the door and door frame damaged beyond repair. Found inner oven liner damaged which part is not serviceable. Door would never be able to be installed due to damages on part that is not serviceable by by tech sheet parts list. Unit cannot be serviced.
We serviced a
MAYTAG WASHER TL
Model MVWC200XW3
Near Springfield, Massachusetts 01109
Gary V.
Job Details:
03/19/2026
"Inspected and found main control board fault, motor control fault, off-balance fault, and pressure system fault all leading to defective main control board and broken suspension rods, quoted and he will call if he wants to proceed with repairs."
We serviced a
MAYTAG WASHER TL
Model MVWB835DW4
Near Springfield, Massachusetts 01118
Gary V.
Job Details:
03/19/2026
"Installed new Gearcase and spin basket, cycled thru diagnostics test and tested fine."
We serviced a
WHIRLPOOL DRYER
Model Geq9800pw1
Near Agawam, Massachusetts 01030
Gary V.
Job Details:
03/19/2026
"Inspected and found door switch ajar and cycled, tested fine"
We serviced a
WHIRLPOOL WASHER TL
Model WTW8127LC1
Near Springfield, Massachusetts 01129
Chris B.
Job Details:
03/19/2026
Complaint that the washer is making a rumbling noise when spinning. Found loose screw on the rotor. Adjusted and unit running properly.
We serviced a
MAYTAG DRYER
Model MEDE500VW1
Near Springfield, Massachusetts 01129
Chris B.
Job Details:
03/19/2026
Complaint that the dryer drum will not turn properly. Found failed idler pulley and rollers. Quoted for parts and labor. Will order parts for a return visit. Collected in full CC.; ordrng 1 W10837240 (Idler Pulley) and 1 4392067
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS3
Near Wilbraham, Massachusetts 01095
Chris B.
Job Details:
03/19/2026
Complaint that the steel door has scratched marks on the top edge of the frame bordering the UI touch panel. Mentioned to the customer that the unit is past the 30 day cosmetic warranty. Customer will call KitchenAid again to explain better what part is the issue and see what options are available.
We serviced a
AMANA WASHER TL
Model n/a
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
03/19/2026
Customer canceled over the phone stating they have an emergency and are not sure when they will be back.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Auburn, Massachusetts 01501
Glenn
Job Details:
03/19/2026
"Found constant drain, pressure switch failure. Replaced part per S153EB TESTED all ok Top Load Washer and Stacked LaundryF3E1 Pressure Sensor Error or Drain Pump Running ContinuouslyS Code: S153EB"
We serviced a
MAYTAG WASHER FL
Model MHW5630MBK0
Near Taunton, Massachusetts 02780
Aimee
Job Details:
03/19/2026
Installed new latch and ran spin cycle And ran diagnostics And spin cycle with a drainComplete
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS
Near Providence, Rhode Island 02909
Lee
Job Details:
03/19/2026
Customer states door fell apart and oven gives 2-1 error message found multiple droppings from mice on and around unit. Explained this to customer that we would not be working on unit.Techline 22934324
We serviced a
MAYTAG WASHER FL
Model MHW5630HW3
Near Auburn, Massachusetts 01501
Glenn
Job Details:
03/19/2026
Found F5E3 error door lock this is intermittent and F9E1 error long drain replace drain pump assembly tested OK order part door lock; ordrng 1 W11565030 (Door lock)
We serviced a
MAYTAG REFRIGERATOR FDB
Model MFI2269FRW00
Near Worcester, Massachusetts 01603
Glenn
Job Details:
03/19/2026
Complaint when doors are open the fan stays on. Called tech line verified that the door switches do not stop fan operation via the wiring diagram. Case #22934713 customer instruction fridge is working as designed. And the fridge is cooling properly in both sections.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW SZ
Near Taunton, Massachusetts 02780
Aimee
Job Details:
03/19/2026
"F3 and drain pump running, replaced the control and ran diagnostics complete"
We serviced a
MAYTAG WASHER TL
Model MTW6200RR1
Near Taunton, Massachusetts 02780
Aimee
Job Details:
03/19/2026
"Found outlet wired incorrectly black and white reversed took photosHad run in extension cord , move to other side of room120 at black nd white to ground on controlReplaced lid lock from truck. Keep locking and unlocking 46 ohm black and white j4 1 down new lid latch 96 ohmsF1 e2 motor under Calle tech line spoke to likieHe had me check lid and hinges are good Replace acu and rotorCase number # 22933529 ; ordrng 1 W11806069 (Control) and 1 W10915700 (Motor), used 1 W11670519 (Latch) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW8540FW1
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
03/19/2026
Complaint washing machine leaking on floor has leaked into bin underneath of washing machine. I found tub gasket has a pinhole in top left corner and another in the bottom right corner. Gasket will need to be replaced found F5E2 error code put unit into diagnostics verified latch is working properly. Error code is dummy code.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Warwick, Rhode Island 02888
Lee
Job Details:
03/19/2026
"Customer states unit giving h20 error message, confirmed issue found mice chewed away all the wiring going to water valve, see quick pics. Explained to customer this will not be covered."
We serviced a
MAYTAG DISHWASHER
Model MDPS7024SZ0
Near Millbury, Massachusetts 01527
Glenn
Job Details:
03/19/2026
Bolt latch jammed will not retract. Replaced hinges and latch. Need to order part. I tried pushing the retractor back it would not move we also tried to reset power it also did not retract.; ordrng 1 W11772451 (Bolt latch)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Douglas, Massachusetts 01516
Glenn
Job Details:
03/19/2026
"Found power cord defective, causing the drive motor to strain in operations and not spin. The drum just hums. (Instructed customer) needs a new power cord. They will get one and replace it themselves."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS331SDHW07
Near East Bridgewater, Massachusetts 02333
Aimee
Job Details:
03/19/2026
"Found small amount of ice in bin, the ice maker switch was in between off and onTurned on and push button to advance dumped ice and re filled Icemaker is working fine , showed customer the on off switch and how to use Cust 85"
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT311FZDM05
Near Brockton, Massachusetts 02302
Aimee
Job Details:
03/19/2026
Installed new fan and seal gum any parts that could vibrateTurned temp up to listen to all normalLowered to factory ; dspstn on spec-tagged invntry: 1 212643 SEALER-GUM
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF436SPS00
Near Rock Hill, South Carolina 29732
Jonathan J.
Job Details:
03/19/2026
"Complaint pantry doors, dented pantry door handle is stripped out cross threaded and scratched fresh food door fascia use UI has a deep scratch in it from install. No additional issues found at this time or yreported by customer. Door is hard to open and close in fresh food compartment that is normal operation for the specific model as that gasket has to seal tightly or it can cause cooling issues in both zones.; ordrng 1 W11779630 (Fascia ui left fresh food door) and 1 W11779600 (Handle pantry drawer) and 1 W11782001 (Pantry door SS)"
We serviced a
WHIRLPOOL FREEZER
Model WRT112CZJW01
Near Rock Hill, South Carolina 29732
Jonathan J.
Job Details:
03/19/2026
Defrost the vibrator core replaced evaporator fan motor unclogged drain tube everything working and cooling properly now customer to allow 24 hours for unit to get back down to temperature.
We serviced a
MAYTAG LAUNDRY CENTER
Model MEDB835DW4
Near Rock Hill, South Carolina 29732
Jonathan J.
Job Details:
03/19/2026
Complaint dryer making a loud squealing noise intermittently. I found noise was due to a locked up idler pulley and roller wheels. I replaced with component kit tested operations. Unit sounds normal now no further issues reported. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DRYER
Model LEQ9508PW1
Near Wilbraham, Massachusetts 01095
Chris B.
Job Details:
03/19/2026
C complaint that the dryer is not heating properly. Found the thermal fuse blown. Quoted for parts and labor. Will order parts for our return visit. Collected in full. Ck. Office will call customer to reschedule.; used 1 279816 (THERMAL KIT) from stock
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Pawtucket, Rhode Island 02861
Lee
Job Details:
03/18/2026
"Customer states unit not working properly, unable to duplicate any issue, found proper temperatures and airflow Unable to get ahold of landlord for payment, spoke to office."
We serviced a
WHIRLPOOL RANGE
Model WOD51EC0HS20
Near Indian Land, South Carolina 29707
Jonathan J.
Job Details:
03/18/2026
"Complaint had severe power fluctuations in the area and directly after unit would not heat anymore. Makes noises have turned the breakers off. I am verified voltages coming in our proper, but its not heating at all in either oven lights turn on when doors open and turn off when doors are closed. It is making the clicking noises like its trying to heat, but never gets hot. Never heats even in diagnostics menu performed factory reset and killed the breaker. No change. Console is unresponsive in glitching out as well. Keeps freezing up no error codes in history that console is recognizing. Ordering controls, console and thermal cut outs.; ordrng 1 W11600356 (Ui) and 1 W11261169 (Control) and 1 W11261167 (Control) and 2 WP4449751 (Cutout)s"
We serviced a
KITCHENAID REFRIGERATOR SXS
Model KBSD702MPS00
Near Charlotte, North Carolina 28277
Jonathan J.
Job Details:
03/18/2026
"Complaint unit will not dispense any ice just makes a humming noise even with bucket removed. Units freezing up on the evaporator core have had advanced 12 times not sure what has been done. I found freezer door is warped on the left side not ceiling properly allowing air to enter freezer zone found harness at the bottom starting to fry of freezer door. Ordering control found icemaker is only filling 2 to 3 cubes. Which is why customers having slow ice production ordering valve will need helper. Ordering user interface and control unit is not frozen over but may be starting to. I suspect defrosting issue is specifically caused by door being warped, allowing air to enter into system.; ordrng 1 WPW10279866 (Valve) and 1 W10822606 (Auger) and 1 W11626104 (Control) and 1 W11625251 (Cover) and 1 W11633131 (Freezer door) and 1 W11752963 (Control)"
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS00
Near Charlotte, North Carolina 28277
Jonathan J.
Job Details:
03/18/2026
Complaint will make 1 batch of ice then unit starts chiming and lights on display start flashing found unitsaking ice upon arrival customer turned on ice maker when I called on the way. Hot gas valve after breaking and dropping ice does not turn off runs 10 mins after dropping ice onto cutter and compressor turned off for a while and unit filled with water compressor came back on hot gas valve was still open then compressor turned off again then heard click hot gas valve was closed compressor came back on and unit started cycling water over griddle and freezing again. Ran diagnostics cycle no error codes in diagnostics. Issue must be an intermittent error. Customer is going to record video 5 min when issue is occurring. ; ordrng 1 W11126268 (Harness) and 1 WPW10511923 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF535SWHB00
Near Rock Hill, South Carolina 29730
Mitch H.
Job Details:
03/18/2026
Checked and tested. Found unit operating and cooling normally. Freezer running at 3 degrees and refrigerator at 36. No frost or ice buildup on evaporator and all fans operating properly. Compressor running and cooling correctly. Compressor amp draw good. Unit operating as designed. No issues found.
We serviced a
MAYTAG WASHER TL
Model MVW7232HW
Near Rock Hill, South Carolina 29730
Mitch H.
Job Details:
03/18/2026
"Checked and tested. Model and serial tag missing from washer, no way to verify information. Found noise coming from gear case. Will need gear case, clutch, slider and wash plate. Quoted customer for repair and saved estimate. Customer declined repair. Collected for service call on cc."
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KBFN502ESS05
Near Charlotte, North Carolina 28277
Jonathan J.
Job Details:
03/18/2026
Complaint right hand door is not closing pro Ing properly making squeaking noise. I found complaint true I found top hinge cam had become extremely loose somehow. Causing customers issue to occur and causing door to not close properly. I secured screws tightened everything down no further issues. Found everything now working properly and closing properly.
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ10
Near Charlotte, North Carolina 28277
Jonathan J.
Job Details:
03/18/2026
"Complaint microwave is completely dead. Will not turn on no lights either. I found control board has failed as well as in-line fuse. Replaced both tested operations no further issues found. Open the and close the door multiple times unit is heating and operating normally.; used 1 WPM0805101 (FUSE,MONITOR 20A) from stock"
We serviced a
KITCHENAID REFRIGERATOR SXS
Model KRSC536RPS00
Near Marvin, North Carolina 28173
Jonathan J.
Job Details:
03/18/2026
Replaced valves tested operations no further issues found everything working properly no additional complaints from customer about operation
We serviced a
JENN-AIR RANGE
Model JJW3830LL00
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
03/18/2026
Complaint oven is powered on F2E1 pops up even when in the boot screen. Unit will need new user interface to repair. Screen is not lifted ordering adhesive to glue new screen down so it cannot become detached as well. Screen console is on backorder gave customer the part number so they can call the manufacturer and see if they can get part shipped to them faster.; ordrng 1 W11797578 (Adhesive kit)
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC704FPS07
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
03/18/2026
"Disassembled RC compartment. Removed fan cover assembly. Found coil was not frosted or iced over. Did find water in bottom of RC compartment. Ohmed heater, tested good. Found drain line clogged. Cleared and cleaned line, poured hot water down it to ensure it is draining correctly. Reassembled, turned breaker back on. All components operating properly."
We serviced a
MAYTAG WASHER FL
Model MHW5630HW2
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
03/18/2026
"Checked and tested washer. Ran diagnostics, no stored error codes. Ran diagnostic test cycle, found washer stuck on tumble, would not spin. Ran spin test 7, still would only tumble. Exited diagnostics, attempted to run drain and spin cycle, drain pump operating properly but would not spin. No signal from control for spin. Quoted customer for replacement of main control and saved estimate. Customer wants to think about it. Collected for service call on cc."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX986SIHZ02
Near Lake Wylie, South Carolina 29710
Mitch H.
Job Details:
03/18/2026
"On arrival could hear loud whining noise coming from freezer evaporator fan. Checked and ensured no ice buildup on evaporator. Entered diagnostics, tested fans, confirmed noise. Also found damper making noise when cycled. Ordering evaporator fan and damper. Checked part availability and scheduled return for 3/25 AM ; ordrng 1 W11452196 (Evaporator fan) and 1 WPW10248595 (Damper)"
We serviced a
WHIRLPOOL WASHER FL
Model WFW560CHW4
Near Charlotte, North Carolina 28217
Ryan S.
Job Details:
03/18/2026
"Upon arrival, Norris was not available someone from the office let me into unit 1203 but unit not unstacked.had no one to help. Left call , they said they will call to reschedule. ; O-emld tckt"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Taunton, Massachusetts 02780
Aimee
Job Details:
03/18/2026
"Found the bearing rubber broken and the rubber from wheel al over felt , tried to wipe offInstalled new tune up kit and the felt needs to be replaced one spot covered on felt causing a thump. Need to replaced the felt also.Also Cust needs to re install vent Was covered with nylon; used 1 4392065 (Dryer repair kit) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRFF3236RZ00
Near Dighton, Massachusetts 02715
Aimee
Job Details:
03/18/2026
Installed new filter head and tested Cust needs to replaced the filter one at house faulty Had to test with out filter for leaks completeFound ice maker filled when there
We serviced a
JENN-AIR RANGE
Model JOEDC730RL00
Near Charlotte, North Carolina 28209
Ryan S.
Job Details:
03/18/2026
Customer complaint of multiple area code found F1e1 and f1e5. Replaced both main control boards. Ran upper and lower bake. Verified proper operation.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Charlotte, North Carolina 28209
Ryan S.
Job Details:
03/18/2026
"Upon arrival ran diagnostics. No error codes unit cut off mid cycle. Tried to run quick wash, same thing. Opened door and foubd cancel button is pressing itself. Needs new control boards. Builder did not want to repair collected trip fee via card."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS331SDHM08
Near Springfield, Massachusetts 01104
Chris B.
Job Details:
03/18/2026
Complaint that the ice maker is not functioning correctly. Found switch on the off position. Cycled the IM and all working properly.
We serviced a
WHIRLPOOL WASHER TL
Model WTW6157PW1
Near Springfield, Massachusetts 01104
Chris B.
Job Details:
03/18/2026
Complaint that thesasher wouldnt start a cycle. Found error codes F9E1 F1E2. Ran diagnostic cycle and at the drain test unit wouldnt stop draining. Failed pressure switch. Will order control board.; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS05
Near Southampton, Massachusetts 01073
Chris B.
Job Details:
03/18/2026
Replaced control and refrigerator started up great and all lighting is working. Touch panel lighting up and cooling running normal.
We serviced a
KITCHENAID M/W OTR
Model KMMF530PPS00
Near York, South Carolina 29745
Mitch H.
Job Details:
03/18/2026
"Checked and tested microwave. Found it operating properly. No issues with arching. Advised customer that when using as just a microwave racks should be removed. Racks should only be used when using air fry or other cooking methods.Called tech line spoke Jordan case#22890537, confirmed that racks need to be removed."
We serviced a
MAYTAG WASHER TL
Model MHW5630HC3
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
03/18/2026
"Ran a diagnostic cycle and found unit erroring out F3e2 a heater sensor error, checked heater connections and found sensor wires pulled from molex causing the error and no use of machine. Fixed wires to sit back into connector but connector is missing the clip to hold the wires will have to order new harnesses. Advised we would call when in due to our of stock ; ordrng 1 W11557918 (Lower harness) and 1 W11316252 (Harness lower) and 1 W11316253 (Harness ntc)"
We serviced a
GE DISHWASHER
Model n/a
Near Northampton, Massachusetts 01060
Chris B.
Job Details:
03/18/2026
Complaint that the dishwasher has a grinding noise. Ran unit and no noise present but drain hose failed and cannot be fastened to the disposal. Unit will need new drain hose and clamps. Model and Serial number not visible to proper look up parts. Landlord will need to call off and see if parts department can find exact part of drain hose and clamp to quote properly. Tried contacting landlord to explain the problem but no response. Office already collected the trip charge.
We serviced a
KITCHENAID WASHER TL
Model MVW4505MW2
Near Meriden, Connecticut 06451
Jimmy R.
Job Details:
03/18/2026
"Tested unit and found washer full of water and would not drain, checked drain pump and found lower housing had fallen off breaking the wires at the connection. Replaced terminals and reconnected housing and wires ran a drain cycle and a wash finding unit is now working to manufacture specs"
We serviced a
WHIRLPOOL DRYER
Model WED4720RW0
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
03/18/2026
"Tested dryer and found unit running and heating normally, checked for errors and no codes checked venting and found vent crushed in back adjusted to stop from crushing and air flow is now good. Advised customer on not using the eco mode this will help dry faster explained each cycle and best cycle to use. Machine is operating to specs"
We serviced a
GE DISHWASHER
Model GLDT690J00W
Near Longmeadow, Massachusetts 01106
Gary V.
Job Details:
03/18/2026
"Inspected and found door springs broken, part shows nla."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Worcester, Massachusetts 01605
Glenn
Job Details:
03/18/2026
Installed water pump assembly tested all OK no leaks
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS555SIHZ09
Near Providence, Rhode Island 02908
Lee
Job Details:
03/18/2026
"Customer states unit does not dispense ice, confirmed issue found ice clumped up preventing auger from turning, checked seal of ice door and found warm air gets through, need to replaceMonday pm; ordrng 1 W11244434 (ice-contnr) and 1 W11678832 (Ice door)"
We serviced a
GE DISHWASHER
Model DDT595SGJ2BB
Near West Springfield, Massachusetts 01089
Gary V.
Job Details:
03/18/2026
"Inspected and found electronics glitching out and need to be replaced, quoted and they declined. Trip charge within 30 days."
We serviced a
KITCHENAID DISHWASHER
Model KDTS624SPS0
Near West Springfield, Massachusetts 01089
Gary V.
Job Details:
03/18/2026
"Installed wash arm and heater, cycled and tested fine."
We serviced a
WHIRLPOOL WASHER TL
Model WTW8127LC1
Near Springfield, Massachusetts 01107
Gary V.
Job Details:
03/18/2026
"Inspected and found unit faulting on pressure system, and drain pump running, replacement control board and cycle tested fine."
We serviced a
AMANA WASHER TL
Model NTW4516FW4
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
03/18/2026
Plugged in washer and found unit running the drain pump continuously until unplugged. Ran diagnostics and found f3e1 pressure system fault control is bad. Replaced control and recalibrated unit ran a wash and machine is now working to specs
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS1
Near Wolcott, Connecticut 06716
Jimmy R.
Job Details:
03/18/2026
"Tested oven and found unit would give a run away temp getting over 500 degrees, ran diagnostics and found errors F6e1 communication error, ohmed out sensor and found reading 750 ohms. Replaced sensor and control heated unit to 350 degrees and oven is now heating and working to specs"
We serviced a
MAYTAG DRYER
Model MED9600SQ0
Near Waterbury, Connecticut 06704
Jimmy R.
Job Details:
03/18/2026
Installed new heater due to broken old ran a cycle and unit is now heating and working to manufacture specs
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS07
Near Providence, Rhode Island 02908
Lee
Job Details:
03/18/2026
Installed parts tested okay
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT112CZJW01
Near Cranston, Rhode Island 02920
Lee
Job Details:
03/18/2026
"Customer states ice build up on freezer, confirmed issue, steamed all ice and added copper wire to heater to act as heat probe."
We serviced a
KITCHENAID MW/WALL OVEN COM
Model KEMS378SSS02
Near East Greenwich, Rhode Island 02818
Lee
Job Details:
03/18/2026
"Customer states microwave does not get hot, confirmed issue, during uninstalling unit found power cord whip is facing upwards hitting the cabinets, unable to fully remove unit, explained and showed to customer the issue, customer will need to make accessible, quoted customer for inverter and magnetron."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH3
Near Coventry, Rhode Island 02816
Lee
Job Details:
03/18/2026
"Customer states unit not cleaning dishes, confirmed issue found error message 7-2, confirmed error, replaced wash motor assembly, tested okay."