"Tested and ran diagnostics. Only stored error code was F0E5 off balance error. Cleared error code. Ran diagnostics test cycle, completed properly with no issues. Exited diagnostics, started washer in Quick wash cycle, slider shifted properly, washer went through sensing and filled correctly. Shifted and agitated normally. Washer operating as designed"

Complaint that the ice maker is not functioning. Found water shoot clogged with ice. Cleared debris and unit filling up properly.

Complaint that both front burners are not heating on the center low coil. Found bad elements. Replaced parts and unit working properly.

Replaced adjusters due to damaged plastic. Unit checks fine.

Replaced parts blower wheel motor and element tested all ok; dspstn on spec-tagged invntry: 1 WP3387747 ELEMENT and 1 WP697772 BLOWER WHEEL

Replaced element and switch but clips for the control panel cover are needed order parts ; ordrng 6 W11025100 (Clip)s

Upon arrival found model serial tag had been peeled off. Customer said it came without the tag/sticker. Customer didnt speak English but I showed her my translated message on google translate. Informed her I wont be able to work on unit without model serial sticker/tag. Called safety to inform unit didnt have model serial tag. 7741584277. Told customer to call whirlpool if they could give full authorization.

"Returned to install icemaker, valve and fill tube. Installed parts. Ran service harvest test and fill test. No leaks. Unforced customer to give 24 for cooing and 48 for ice since unit was unplugged to get ice buildup out of icemaker bin compartment. Verified proper operation."

Customer complaining unit will not drain water upon arrival checked under unit and found harness to drain pump had been broke off. Replaced main harness from pre-ID truck stock. Drained unit. Ran quick wash. Unit filled and starting washing. Verified proper operation. Left pump w customer.

"Customer wanted me to check unit function. Was upset about water line on tub. Informed her to run unit with afresh clean cycle. Ran unit through service diagnostics, no error codes and all functions working. Hot and cold valves working. Ran quick wash and unit filled and started wash. Drained. Verified proper operation."

I found pressure hose was kinked in half I removed king and adjusted hose no further issues found at this time with washer other than drive belt squealing. Replaced belt as well. ; used 1 W11239857 (BELT) from stock

I replaced all previously ordered parts performed a quick wash cycle before departure everything no complain complaints from customer

Complaint unit leaking on floor has caused flooring damage to occur intermittently. You dont make a loud noise buzzing noise that will not stop. I found lower evaporator fan motor is failing will need new lower evaporator fan motor and defrost sensor to repair. Will also need to clear and verify drain tube is clear as well. Customer declined repair today is going to sleep on it and call us back.

Replaced all previously ordered parts tested operations. Everything is working properly. Had to adjust filter screen as filter screen was not making proper connection with safety switch on downdraft even after replacing switch assembly no change. Had to pull unit from cabinetry to rebuild unit. Everything now working fine.

Complaint display is not working properly. Shows error eight and random digit behind it. I found unit display has completely failed. Ordering user interface display. I was able to enter diagnostics and run a diagnostic cycle. Everything is working properly in diagnostics except ui ; ordrng 1 W11632709 (Ui)

"Checked and tested. Found dryer operating properly but overheating. Dryer failed vent test. Pulled dryer out, found vent hose crimped and torn. With hose removed dryer operating correctly. Explained to customer that issue is not with the dryer and she needs to have vent checked. Dryer operating as designed. ; used 1 W11224254 (Test kit) from stock"

"Disassembled dryer. Removed and replaced element,sensor, harness and belt. Reassembled dryer, tested, heating, cycling and operating properly."

Replaced all previously ordered parts tested operations. Everything is working properly. Had to adjust filter screen as filter screen was not making proper connection with safety switch on downdraft even after replacing switch assembly no change. Had to pull unit from cabinetry to rebuild unit. Everything now working fine.

"Test 19 heater is working fill tube was frozen over 7741640654 defrost the fill tube going to icemaker in ceiling fresh food compartment, install Perma gum per manufacturer around all openings and around fill tube no issues with icemaker icemaker has E0. No codes installed all parts no further issue found.; used 1 212643 (SEALER-GUM) from stock"

Customer was worried unit wasnt getting as hot as needed making a noise . found door switch harness had fallen and was tapping against drum as it was turning secured harness verified proper vent flow with electric vent flow meter. Verified heater is cutting on and cycling on and off at proper temperatures. Verified proper operation.

Installed blown thermal fuse vent test failed found vent is completely clogged. Custer advised they need to fix this to prevent future failures ; used 1 WP3392519 (THERMAL FUSE) from stock

Tested unit unit diagnostic and calibration to unit control. Only fault was long fill at this time water pressure is good and drain hose is not to far in. Unit checks good at this time

Heated and form gasket to form properly customer mentioned ice maker delay dropping ice customer showed me the issue this is normal for this operation.

Fill tube to ice maker was not in The proper location to fill was missing the ice maker fill tray removed ice clump and repositioned the fill tube

Model and serial number missing can service contacted Paula to confirm.

Ck unit and found extreme rust on right side of washer. Customer is on well. Take pictures after I lift panel inform customer to call Maytag to see if Maytag would cover parts and labor for repair due to unit out of 30 day cosmetic warranty. ; dspstn on spec-tagged invntry: 1 W10278629 BAR KEEPERS FRIEND/MICRO

Ck unit upon arrival and install water valve order by previous technician and found no water still going to valve. After further inspect found connection to valve has a extra large washer which is causing a restricted flow of water to valve. Adjust water valve Nut until water flows and check for leaks unit now operating to manufacturers specs

"Installed all parts, pressurized with nitrogen found no leaks, charged unit tested okay; dspstn on spec-tagged invntry: 1 W11506635 COUPLER 6 NF MS SV PROCES"

Tech was assigned as a helper;

Found the amp are 9 all fans running and no frost pattern .Needs sealed system Fridge over 20 yers old Buying new

Torn ff door gasket right side. Replaced and steamed out wrinkles . Advised to allow to form by keeping door closed for the next 4-6 hours

Burnt out heating element. Quoted for element/labor accepted. Replaced element and verified unit heating properly; used 1 W10779716 (ELEMENT) from stock

"Unit makes grinding noise when turning. Found Rotor screw is missing hole carved through cover, rotor has some rage from scraping but looks usable. Quoted for slider/labor. Cs says it is a rent a center unit. Wrong model number in call, corrected and found record on n service bench, unit is under additional 1yr rent a center warranty.Replaced slider and unit ran through diagnostic cycle fine, agitate and spin cycle operation verified.; used 1 W10734521 (SLIDER) from stock"

Replaced control and verified unit not runnng and recommended and kicked on when set to coldest setting.

Customer wants new shelf and front plate for bottom drawer. Advise customer to call whirlpool and have them mail her another.

"With 2 technicians we still struggled to get the ,win control on, found that previous control was defective. Replaced control and ui.unit checks fine."

Installed both controls unit working properly after repair

Ck unit upon arrival and found high buzz from capacitor order capacitor and actuator for replacement ; ordrng 1 W11481722 (Actuator) and 1 W11395618 (Capacitor)

"F9E1.F7E0.F8E6,F2E1. Ck unit upon arrival and found drain pump humming when drain but not drain water. Use pan to drain all water from drum and removing old pump and install new drain pump and ran cycle to fill unit and unit now operating to manufacturers specs ; used 1 W10876600 (Drain pump) from stock"

Ck unit upon arrival and found timer not advancing set timer for 30 minutes and monitor unit and found after 10 minutes timer is in the same position. Also after moving timer to off position find timer clock in rear still spinning order timer for replacement ; ordrng 1 Wpw10185982 (Timer)

"Inspected and found door gasket torn, replaced with new gasket and cycled, tested fine.; dspstn on spec-tagged invntry: 1 W10830055 DOOR GASKET"

Replaced motor and harness and heater working properly.

"Checked ice maker. Found that bail arm had come loose and out of motor side connection. Reinstalled properly, tested. Ice maker operating properly and bail arm moving normally. Bail arm correctly locks in place and shuts ice maker off."

"Unit still powering off after every 20-30 min, no error codes besides loss of power. Contacted Techline. Lost SR# because SD mobile froze. Ordering ui. ; ordrng 1 W11600355 (Ui)"

"Arrived, confirmed freezer temp at 28 degrees. All fan motors operating properly. Removed compressor compartment cover, checked running pressures approximately 100 on high side and -8 on low side. Unplugged unit, waited 5 minutes, checked equalize pressures, 10 on low side, 20 on high side. Called tech line spoke to Dylan SR# 7741439818 he suspects a floating restriction. He said to evacuate system, flush with nitrogen, sweep system with R600a, then allow vacuum pump to run 20-30 minutes to pull as deep of vacuum as possible to attempt to remove restriction. Then recharge. If problem returns he said unit would be deemed unrepairable. Followed all steps recommended. Pulled vacuum for approximately 30 minutes. Weighed in correct charge, 56g, of R600a. Compressor operating and cooling properly at this time.; ordrng 1 W11578030 (Evaporator fan motor)"

"Checked and found compressor not running. Not even trying to start. All fans operating properly. Has correct voltage from control to inverter but no output from inverter to compressor. Ordering inverter. New apartment, customer will need to be called to schedule return.; ordrng 1 W11546982 (Inverter)"

"Replaced control board ran calibration and automated test cycle, tested all ok"

Complaint dryer will not turn on tested dryer. No voltage at the dryer tested cord. The cord is OK no voltage coming from the outlet. Customer instruction may need an electrician.

I replaced the broken harness tested drain pump is still not operating Ahmd out the harness to the drain pump at 19.2 ohms found no power from the control board to the drain pump order control . Due to only one control being in stock we will call the customer when the part arrives. ; ordrng 1 W11543997 (Control)

Customer is having the POP sent to him will call back up once he gets it I did not go to home today

I replaced cooktop tested operations. Everything is working properly with no further issues found with appliance at this time. All burners are still functioning properly upon departure.

Replaced control on unit ran diagnostics no faults or errors

Installed switch and burner unit is now working properly every time.

"Found screw to rotor was off the unit completely and was under the washer, replaced slider due to wider damage and new screw with factory red locktite. Unit tests fine.; used 1 W10734521 (SLIDER) from stock"

Customer complained of suds leaking from unit.upon arrival found no error codes. Informed customer of unit is surfing it will leak. Ran unit through quick wash with no detergent. Noticed a little sudding even with no detergent. Foubd rinse aid not leaking. Found no leaks under unit. Informed customer to run clean wash cycle switch dishwasher cleaner. Verified proper operation.

Found F9E1 error found faulty drain pump. Replaced drain pump from pre-truck stock ran quick wash unit working as designed verified proper operation.

"Installed new motor, belt cover , cam and belt and harness. Ran service diagnostics. All functions working. Ran quick wash . Verified proper operation. Left pump with customer."

Found million loose.no damage so reinstalled mullion. Pulled and closed doors several times and mulkion is properly installed. Replaced both ref gaskets from ts. Verified proper seal and oper.

"Found suspension really loose.replaced suspension from pre id ts. Ran high speed spin and noticed tub off balance a bit. Could not remove wash plate, will have to be cut off on return call. ordering wash plate and hub. Did not have signal to call for return time on parts. Tried to call customer back after getting signal but customer didnt answer phone after several tries. Will need to be called to reschedule. ; ordrng 1 W10902814 (Wash plate) and 1 W10528947 (Hub)"

Customer complained unit would not start. Found drain pump error. Ran unit and unit filled washed and drain . Drain pump was very hot. Replaced drain pump from pre Id sump assembly. Ran unit and verified proper operation and no leaks.

I replaced cooktop glass tested operations. Everything is working properly. Unit went through an update process on the user interface while I was in home. Had to wait to verify the oven was working properly as well as it is no additional issues found with unit at this time.

"Complaint washing machine leaking from front left corner. I found a sock. I gotten stuck into overflow container of dispenser for fabric softener. Removed sock, tested operations of washing machine verified no leak leaking from any other location underneath washing machine. Everything working properly now. no error codes in diagnostics fault history."

Complaint fridge no freezer are cooling. I found upon arrival compressor silent overload relay not making a noise compressor cool. I replaced start device compressor turned on just fine. Refrigerator is cooling evaporator pro producing frost pattern. I found condenser fan motor is completely clogged with lint condenser is also completely clogged and output fan screen on kickplate on the back of unit also was clogged preventing airflow causing compressor to overheat due to lack of airflow.; used 1 8201786 (OVERLOAD/RELAY KIT) from stock

I replaced all previously ordered parts tested operation filled with 45 g of refrigerant original compressor was locked up unit has a full frost pattern going all the way down no further issues found no leaks unit had a full charge still in it upon arrival. ; used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock

"Complaint , no cycle is working, except for delicates I found Done led shorted lid lock led shorted lock working but making high-pitched buzzing noise f1e1 appears to be displaying but led not working. Was able to get unit to go into a spin and found drive belt is squealing. All water valves are working properly. Drain pump is working properly shifter is working properly. No issues found with gear case at this time. Control is on back order office to call customer when part comes in ; ordrng 1 W11657965 (Control) and 1 Wpw10482836 (Latch) and 1 W11658047 (Belt)"

Complaint was washing 2 shirts and 2 jeans washer was making a loud banging noise unplugged washer I found error F0e5 only code out of balance load detected. Whirlpool File number 7741630949 suspension is perfect control is working properly as of right now no further issues found with unit at this time. Quoted customer 129 plus tax plus fees if we come back again. and cannot find any problems with machine.

This customer is stand offiah and rude. Wanted to watch me do everything I was un comfortable with then both was aggressive and stand I will not service his home called techline when I left home 7741632729.

Replaced all led models for service pointer all lights working properly after repair.

"Compressor seized, start windings showing different resistance values. Unit needs new compressor. Parts and labor covered under 60 month warranty. R600. I dont believe you need lock ring for the unit.; ordrng 1 W11506635 (Access valve) and 1 W11686820 (Compressor) and 1 W11109499 (Drier filter)"

"Customer had to wait since February so they set the unit out on there back porch, covered from elements. Tub and basket was damaged. Took pics. Replaced parts needed for repairs by breaking screw that was seized on rotor stator. Replaced everything order other then defective tub and basket. Unable to test unit due to location."

Used foam gasket under freezer door gasket. Unit checks fine. If call back freezer door will be needed to fix moisture on freezer door.

"Freezer door seal is not sealing against the fridge. I tried steaming the seal reforming it, and it will not take order part freezer door seal. We were unable to reschedule the appointment due to part availability. We will call the customer when the part arrives ; ordrng 1 2177310 (Gasket)"

Installed part power cord washer tested all ok

Installed new ice maker unit filled and cycled while in home will produce ice

Door was not sealing properly allowed a build up ice the. Customer opening and closing door caused the sliders to break additionally the ice maker is broken. Ordered parts to repair unit.; ordrng 1 W10884390 (Icemaker) and 2 W11658403 (Slide drawer)s

"Inspected and found water weeping paste valve and door hinge falling off, also customer wants new filter, will submit estimate and call for return date. Honored %10 senior discount on filter.; rqstng P&A on 1 W10815373 (Valve), ordrng 1 W11758174 (Filter), rqstng P&A on 1 WPW10208415 (Door hinge) and 4 WPW10208398 (Hinge spacer)s"

"Inspected and found timer broken, replaced with new timer and tested fine."

"Replaced harness nd control, evap fan working, cs to monitor"

"Unit is under 1yr wp warranty per service bench. Cs complaints of unit vibration, walking, noisy. Unit is on supported floor in room with second front load washer/ dryer set from ge which has no issues in comparison, but is on opposite wallNo errors in history cs say loads are wet, water in unit at end of some cycles. Can feel flow vibrating when unit is in spin. Unit is outside pointer on squeaking dampers, but hearing squeaking took off boot and in checking dampers found it to be the pedestal that is squeaking (stops with drawer open). Drawer resisted opening all the way and when. Did made a snap like noise and now opening/closing fine and no longer squeaking like before open or closed, sounded like rail was slightly off but now In place.Ran test 12 and unit went through all cycles fine. No issues found, so main squeaking sound looks to be resolved.One isolation pad behind unit and mark on floor looks like they were used previously, could try to use, but raising height more not suggested, shouldnt hurt but not likely to help much. Verified drain is in stand pipe correctly, no wobble between basket and tub.Called techline to document. Believes with findings that excessive vibration likely caused by pedestal, floor support and load composition, biggest cause being load composition. No further action suggested. Sr#7740932889"

This is a speed queen combo Unit in closet. Dryer not heating. Verified 240vac coming to heating element. Quoted for element/labor; ordrng 1 964P3 (Hater assy)

"Replaced control and u/I. Evap fan/compressor running, ran diagnostics and verified airflow into ff section. Cs to monitor"

"Inspected and found actuator not shifting for spin and agitator cracked, will submit estimate and call.; rqstng P&A on 1 W11418231 (Lower agitator)"

"Installed new pump and hose, cycled and tested fine."

"Checked over cooling and found compressor running and unit making ice but melting the ice, checked frost pattern and found lower half frosted top half not. Placed unit into a vacuum pumping down to remove any restrictions in lines filled unit with 250psi of nitrogen and unit held for 20 min blew out lines again and recharged unit. Pressures are at -10 on low and 133 on high frost pattern is now good and operating to specs, customer will give unit 24 hrs to regulate temps"

Installed new control and unit is now heating up and staying on all operations are working to specs

Complaint that the dryer has a burn odor when in use. Found heavy lint and hair accumulated in the blower and exit of the heating element. Called Whirlpool to inform them of issue. Quoted for minor repairs. Collected in full.

"Arrived and found EA fault indicating pressure switch fault and rodent infestation and chewed wiring in switch and control board area, will submit estimate and call for return date.; rqstng P&A on 1 W11189137 (Main acu washer) and 1 W11174382 (Wire harness upper) and 1 W11662130 (Pressure switch)"

"Inspected and found f3e1 fault for pressure system, installed new switch and switch was under our 1 year warranty. Cycled and continued to fault on pressure system, will order another switch and call for return date. Also quoted for main acu if a new switch doesnt solve problem.; used 1 WPW10448876 (SWITCH-WL) from stock"

"Inspected and found drain pump running continuously on pressure system fault , replaced main control board and ran through diagnostics, and tested fine."

"Inspected and found f8e4 with water in spill tray, cleared out water and ran diagnostics and all functions test normal at this time. Spillage may have happened from detergent that was being used. All functions test fine now though."

Complaint that the ice maker is not producing ice. Found switch on the off settings. Showed customer which side is the on setting because the label shows on/off reversed to the switch. Turn on and IM turning and filling properly.

Replaced all parts and oven working normal. Showed customer oven heating up as is should be.

Unit had a bad heater element replaced heater from truck stock. ; used 1 WP3387747 (ELEMENT) from stock

"Found ice maker fill tube leaking causing ice to form around evaporator fan and stopping fan from turning. Per service pointer W11750800, ordering tube extension. Also ordering evaporator fan motor and blade. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11750811 (Tube extension) and 1 WP2169142 (Fan blade) and 1 W11559968 (Evaporator fan motor)"

"Complaint not working Installed motor pump, control board and harness tested all ok no leaks heater amp draw 8.33 job complete"

"Disassembled washer. Removed and replaced gear case and suspension. Reassembled. Ran control calibration and tested washer. Operating properly, no excessive movement of tub and basket, no unusual noises."

"Checked and confirmed noise. Disassembled dryer, removed and installed new dryer kit. Reassembled, tested, dryer now operating properly and quietly.; used 1 4392065 (Dryer repair kit) from stock"

"control panel not responding will not power on, but will work and diagnostics, touchpad error codes present order part; ordrng 1 W11135391 (Control panel)"

Complaint dryer not heating. Replaced dryer timer tested all ok

Helped EF install compressor. Observed few install new compressor. Once installed new compressor kicked off almost instantly. Found power to compressor start relay. Tried another relay with same results. New compressor faulty. EF ordering new compressor.