We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SG/AA 51
Near Agawam, Massachusetts 01001
Mike K.
Job Details:
11/08/2024
"Pulled out new control for return to office and refund, reinstalled original board"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Holyoke, Massachusetts 01040
Mike K.
Job Details:
11/08/2024
"Replaced Washplate, gear case assy and harness. Drain hose split and was able to shorten and have function-able, completed diagnostic cycle fine.; dspstn on spec-tagged invntry: 1 W10902814 WASHPLATE and 1 W11449841 GEARCASE"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF536RPS00
Near Easthampton, Massachusetts 01027
Mike K.
Job Details:
11/08/2024
"Replaced brackets and new left side bracket would not fully extend, was able to swap slides from original right side into new left and now working properly"
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAESR/AA 05
Near Northampton, Massachusetts 01062
Mike K.
Job Details:
11/08/2024
"Customer will s getting water/ice under deli drawer again. Signs of water coming from rf evap cover.Removed control ver full proper frost pattern and clear draining n. Poured cup water f water down drained n and no back up, can hear water entering pan below.Quoted for panel replacement and additional $50 labor. Customer will they no charge n it. No additional charge for today.; schdld next appmnt for 11/14 THU PM"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Northampton, Massachusetts 01060
Mike K.
Job Details:
11/08/2024
"Replaced control and put unit into defrost, verified defrost is working, steamed clear evap and vacuumed out drain pan ; dspstn on spec-tagged invntry: 1 W11196400 CNTRL-ELEC"
We serviced a
GE REFRIGERATOR
Model CTX21DABRRWW
Near Amherst, Massachusetts 01002
Mike K.
Job Details:
11/08/2024
"Old hot point top mount refrigerator. Complaint of temps to warm. Measured 45 in rf, 13 in fr, fan running fine with good air flow both compartments.Temperature control nla.Collected for service call only via cc"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHG2251TF6
Near Belchertown, Massachusetts 01007
Mike K.
Job Details:
11/08/2024
"Replaced gaskets and drain hose, smoother out wrinkles in gaskets and seal by fine. Let cs know to leave doors closed if possible tonight so gaskets can form properly"
We serviced a
KITCHENAID DISHWASHER
Model KUDS03FTSS3
Near Kings Mountain, North Carolina 28086
Ryan S.
Job Details:
11/08/2024
Customer complain unit wasnt draining. Periodically ran unit found salt motor was failing intermittently making it seem like it was draining. Customer was able to run rent cycle and it would drain every time quoted for repair. Customer denied repair collected trip fee via card.
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
11/08/2024
"Removed and replaced console and ACU control. Reassembled, tested, washer operating properly and holding all settings."
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ4
Near York, South Carolina 29745
Mitch H.
Job Details:
11/08/2024
"Tested and found left front burner staying on hi heat regardless of switch setting and outer ring not working. Removed and replaced infinite switch. Tested, can now control seining of element but outer ring still not working. Ordering left front element. Checked part availability and scheduled return for 11/13 PM ; ordrng 1 W10823727 (Element)"
We serviced a
MAYTAG LAUNDRY CENTER
Model MVW7232HW2
Near York, South Carolina 29745
Mitch H.
Job Details:
11/08/2024
"Checked and found wash basket and wash plate broken with holes in them. Removed wash plate, found nothing underneath. Ran diagnostics, no stored error codes. Ran diagnostics cycle, found noise coming from gear case and shaft to basket wobbles. Ordering basket, wash plate, gear case and slider. Advised customer that basket will ship directly to him and he will need to inspect for damage and call to schedule.; ordrng 1 W11178227 (Basket) and 1 W10902814 (Wash plate) and 1 W11449841 (Gear case) and 1 W10734521 (Slider)"
We serviced a
GE WASHER
Model GTW335ASN2WW
Near York, South Carolina 29745
Mitch H.
Job Details:
11/08/2024
"Attempted to disassemble washer. Could not get hub nut loose. Tried to loosen with pipe wrench and other tools, no success. Spoke to Randy, he is going to have socket sent to office. Requesting P&A for hub nut in case existing unit has to be cut off. Advised customer that office will call to reschedule when parts arrive.; rqstng P&A on 1 WH02X10363 (Hub nut)"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
11/08/2024
Returned to install parts ordered. Installed belt and belt cover. Ran unit through service test mode. All functions working. Verified proper operation. ; dspstn on spec-tagged invntry: 1 W11239857 BELT
We serviced a
JENN-AIR DISHWASHER
Model JDB8200AWS3
Near Longmeadow, Massachusetts 01106
Gary V.
Job Details:
11/08/2024
"Installed new drain pump and cycled, tested fine.; dspstn on spec-tagged invntry: 1 WPW10531320 DRAIN PUMP"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Watertown, Connecticut 06795
Jimmy R.
Job Details:
11/08/2024
"Tested dryer and found when closing door customer would have to slam it or close it so hard I touched the whole unit back. Checked strike and latch finding catch crimped so tight it would not close properly, adjusted and replaced all parts tested door and it is now closing and working to proper specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW10
Near Watertown, Connecticut 06795
Jimmy R.
Job Details:
11/08/2024
"Tested dispenser and found auger not coming on to dispense ice, removed ice bin and found auger motor bound up and yoke loose, removed auger and found water had gotten into motor freezing it and not letting it run. Melted ice and dried out water in motor added a drop of oil on motor to make sure it would spin tightened up yoke and unit is now dispensing ice and working to specs"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334DSS0
Near East Longmeadow, Massachusetts 01028
Gary V.
Job Details:
11/08/2024
"Installed parts listed and cycled and didnt solve problem, found wash pump no longer pumping properly, needs wash pump replaced. Will submit estimate and call for return date.; rqstng P&A on 1 WPW10455261 (Wash pump)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS0
Near Springfield, Massachusetts 01119
Gary V.
Job Details:
11/08/2024
Tech was assigned as a helper;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Charlotte, North Carolina 28269
Johnny
Job Details:
11/08/2024
"Upon arrival I could hear a loud whistling noise occurring behind fridge, Cx stated loud noises been occurring for awhile now and wanted to report issue before warranty expires. I entered service mode and activated each moving component. The loud whistling noise got louder when the icemaker called for water. The loud noise is occurring within the wall behind the fridge and it pertains to the water supply. Cx will need a plumber to solve noise issue. There are no functional failures with unit and the noise is not coming from unit therefore a trip fee must be paid."
We serviced a
WHIRLPOOL RANGE
Model WFGS3530RS0
Near Charlotte, North Carolina 28269
Johnny
Job Details:
11/08/2024
Installed new part.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Charlotte, North Carolina 28269
Johnny
Job Details:
11/08/2024
Loud noise occurring in spin cycle. In middle of unit. Could not determine with specific component so ordering all necessary parts.Extra time required. ; ordrng 1 W11454741 (Gearcase) and 1 W10890624 (Motor) and 1 W11239857 (Belt) and 1 W10721967 (Clutch kit) and 1 WP3951744 (Agitator) and 1 WP21366 (Spanned nut) and 1 WP389140 (Drive block) and 1 W10324647 (Tub seal)
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Harrisburg, North Carolina 28075
Johnny
Job Details:
11/08/2024
"Cx stated unit making clacking noise, I hand spun the basket and could hear the noise, attempted to remove rotor to inspect the slider but it broke the tip of drill bit. Ordering all necessary parts.Will need extra time; ordrng 1 W10902814 (Wash plate) and 1 W10909670 (Spanned nut) and 1 W11393685 (Gearcase) and 1 W10915700 (Stator) and 1 W10734521 (Clutch kit) and 1 W10754448 (Clutch kit) and 1 W10915701 (Rotor) and 8 W11027980 (Screws)s"
We serviced a
WHIRLPOOL M/W OTR
Model WMH53521HZ-5
Near Midland, North Carolina 28107
Johnny
Job Details:
11/08/2024
Installed new parts. Tested unit. Working as designed. Cx will have to get on light bulb; dspstn on spec-tagged invntry: 1 W11182110 CNTRL-ELEC
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ18
Near Concord, North Carolina 28027
Johnny
Job Details:
11/08/2024
"When water supply is turned on water pours out of icemaker, water valve is constantly energized. Ordering parts necessary for complete repair,; ordrng 1 W11548535 (Fresh Food valve) and 1 W11548540 (IcemakRer) and 1 W11548534 (Control board)"
We serviced a
WHIRLPOOL DRYER
Model WED6150PW0
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
11/08/2024
Customer complained unit jumping around when spinning. Found unit shaking when in spin. Took unit apart found broken drum wheel. Replaced drum wheels and belt pulley from ts. Ran unit and showed customer. Verified proper operation. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
11/08/2024
"Customer complained when running blanket he heard something like a gear slipping. Ran unit through service mode. Both valves worked, drain pump worked, agitate worked and spin worked. Put blanket in unit and ran quick wash on deep water, customer thinks it happens when unit has heavier load. Unit filled , started washing went into spin. Verified proper operation. Informed customer unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV03
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
11/08/2024
Customer was complained of cooling issues and moisture on top of freezer gasket issue with freezer gasket will need gasket part from appliance fixed live video ordering those two gaskets truck stock is not in. unit is cooling properly. Inform customer opening doors cooling will fluctuate but unit is cooling as designed whenever with those issues. Return call for 11-14 pm ; ordrng 2 W11159728 (Gasket)s
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
11/08/2024
"Customers thought drum was peeling. Found issue was back back panel had ripples. Nothing was peeling. Checked everywhere, I informed customer it must have been a dryer sheet or something else, that is the normal design of the back metal. The color is from clothing such as blue jeans. Verified proper operation. Collected trip fee via check ."
We serviced a
JENN-AIR RANGE
Model JGRP748HL05
Near Wolcott, Connecticut 06716
Andre
Job Details:
11/08/2024
Ck unit upon arrival and remove and install User interface and test operation and unit is now operating to manufacturers specs
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near York, South Carolina 29745
Mitch H.
Job Details:
11/08/2024
"Disassembled washer. Removed and replaced gear case and related parts. Reassembled, ran control calibration, completed properly. Tested washer, all components and functions operating properly.; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT and 1 W11239857 BELT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
11/08/2024
"Replaced control,display, door and nameplate forced unit into a defrost cycle and checked heater, found unit now defrosting and heater getting hot to melt all ice, helped melt ice and set Unit temps all operations now working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Charlotte, North Carolina 28212
Caleb
Job Details:
11/08/2024
"Unit does need damper. Customer called RAC. And sounds like the unit has a 2 year warranty but unable to confirm. Collected service call. Part needed is the damper W11645127. Also sounds like compressor is vibrating against back panel. Customer also asked if I can get his ice maker working, there is no water hookup."
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HS07
Near Worcester, Massachusetts 01606
Lee
Job Details:
11/08/2024
"Installed both parts, verified unit now heats properly"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Worcester, Massachusetts 01603
Lee
Job Details:
11/08/2024
"Scheduled return visit for Wednesday am 11/13, part missing; dspstn on spec-tagged invntry: 1 W11396717 DRAIN PUMP"
We serviced a
LG REFRIGERATOR
Model LFX31945ST/07
Near Grafton, Massachusetts 01536
Lee
Job Details:
11/08/2024
"Customer states unit not cooling at all.Confirmed complaint, found compressor does run but both sections room temperature Unit has sealed system leak, advised customer to contact LG"
We serviced a
MAYTAG DRYER
Model MED5030MW0
Near Auburn, Massachusetts 01501
Lee
Job Details:
11/08/2024
"Customer states unit not heating up at allConfirmed complaint, checked and found loose wire on heating element, reseated wire tested okay."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Milford, Massachusetts 01757
Aimee Z.
Job Details:
11/08/2024
"Installed new harness and fan with ui and control . Tested icemaker harvested and filled with water.Cust right door switch isnt working causing no light ; rqstng P&A on 1 W11289496 (Light switch), states that autho needed"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS31ES0JS00
Near Northbridge, Massachusetts 01534
Aimee Z.
Job Details:
11/08/2024
Installed new control My oven rack wheel is broken Called office to schedule for Tuesday.; schdld next appmnt for 11/12 TUE PM
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Franklin, Massachusetts 02038
Aimee Z.
Job Details:
11/08/2024
Found the hub stripped and needs wash plate and boltCant get wash plate out and Gearcase is stripped.Also need new suspension rodsLast stop; rqstng P&A on 1 W11454734 (Gearcase) and 1 W11130362 (Suspension rods) and 1 W10902814 (Washplate) and 1 W10752187 (Bolt) and 1 W10528947 (Hub)
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Auburn, Massachusetts 01501
Lee
Job Details:
11/08/2024
"Installed parts tested okay, advised customer t; dspstn on spec-tagged invntry: 1 W10837240 IDLER PULLEY"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near York, South Carolina 29745
Mitch H.
Job Details:
11/08/2024
"Tested and ran all diagnostics tests from troubleshooting guide in service matters, all tests passed and operating properly. FC and RC temps are good. Called tech line spoke to Rick SR# 7740287467. Went through all tests with him, he said the only other possibility is the dispenser board which controls ice maker cycling. Advised customer of findings and quoted for replacing control. Customer approved. Checked part availability and scheduled return for 11/14 AM. Collected full amount on cc.; ordrng 1 W11387386 (Dispenser control)"
We serviced a
MAYTAG DRYER
Model WED500CMW0
Near York, South Carolina 29745
Mitch H.
Job Details:
11/08/2024
"Checked entitlement and unit is covered under 1 year extended builders warranty. Checked and found that dryer only has one leg of power, 120v incoming. Checked wall outlet, found outlet only has 120v. Advised customer that he needs to have outlet and breaker checked. No issues found with dryer."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
11/08/2024
Installed new main control and new display ran unit thew a test cycle and machine is now allowing selections and working to specs
We serviced a
AMANA RANGE
Model ACR4203MNS1
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
11/08/2024
Tested oven and burners finding top burners are working normally advised customer burners are meant to shut on and off when heating up this is normal operation. Checked oven and set to 350 degrees oven got to temp and cycled on and off normally heating to temp set Points. Advised customer all new ovens with coil burners will cycle also oven is meant to cycle on and off it will not keep event on glowing red all the time the heat would never regulate is so. All functions are working to normal operations
We serviced a
GE REFRIGERATOR
Model GNE29GSKJSS
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
11/08/2024
Installed new fan motor for fridge section removed ice in drain and fan is now running and unit is moving air and working to specs
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
11/08/2024
"Ran dryer and found no heat checked voltage to unit and 120v on each leg 240v acrossed. Ohmed heater and found faulty also found rear rollers starting to fail and make noise, heater and roller need to be replaced quoted customer and they will hold off for now."
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ08
Near Waterbury, Connecticut 06704
Jimmy R.
Job Details:
11/08/2024
"Ran microwave and found wile running unit would make a loud buzzing noise, traced noise and found coming from magnetron. Removed unit and found magnetron burnt and faulty, replaced and ran unit chcked for heating and all operations are now workin to specs ; dspstn on spec-tagged invntry: 1 WPW10693025 MAGNETRON"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
11/08/2024
"Replaced control and ran unit threw a wash cycle found when unit would start washing it would shutter then wash then shutter then wash over and over never a consistent washing cycle. Tested voltage to wash motor and found 120v consistently checked voltage from house supply and found wire nuts falling off, fixed wire nuts but same issue unit shuttering when motor would come on, replaced sump&motor again and unit is now washing and working to specs ; used 1 W11613479 (MOTOR/SUMP) from stock"
We serviced a
JENN-AIR RANGE
Model JGRP436HL01
Near Charlotte, North Carolina 28208
Clinton
Job Details:
11/08/2024
Customer stated that then broil element still win shut off randomly order the electrode as it senses the flame back to Dsi control tested it a few times seem to work ; ordrng 1 W11355920 (Electrode)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
11/08/2024
"Complaint washing machine will not turn off, runs, even though the lights are not on. I found error codes and cleared F2e1 f3e1 I found main control board has failed and ordering control to fix no further issues found with washing machine at this time; ordrng 1 W11603810 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS2
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
11/08/2024
"Complaint door falls. Heater is warped upwards. I found complaints true I am ordering a heating element. I installed a spring link kit door kit for door falling. No additional issues found with dishwasher at this time. ; ordrng 1 W10703867 (HEATER), dspstn on spec-tagged invntry: 1 8194001 DOOR LINK KIT"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS03
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
11/08/2024
"Complaint refrigerator was cooling fine husband accidentally left door in the freezer open for unknown amount of time causing evaporator to freeze over solid cycle power off for three days and unit is not cooling properly. I found. May have a sealed system leak as evaporator is not developing a full frost pattern going all the way down within 15 minutes only the top edge of the evaporator is frosting over. Compressor is running. Freezer upon departure 43? fresh food section is still room temperature at 70?, customer is going to wait 24 to 48 hours to see us. She was not sure if she waited long enough before making service call unit was powered off upon arrival. Advised customer to wait 24 to 48 hours to see if unit cools all the way down if it does not, customer will be looking at compressor and freezer evaporator. Plus additional and process tube. No electronics that I can find causing any issues right now."
We serviced a
LG REFRIGERATOR
Model LRSXS2706V
Near Marshville, North Carolina 28103
Jonathan J.
Job Details:
11/08/2024
"Complaint water will not stop dripping through the door have to take ice bin off daily and defrost daily All ice cubes out of the container every single day. I found door shoot is not ceiling. Icemakers tilted sideways also leaking water, causing frost and ice to build up. I am ordering a door shoot assembly a funnel icemaker assembly, and a new bin as Ben has become cracked and damaged due to issue Occurring. No additional issues found with refrigerator at this time. Unit is cooling properly in the freezer section as ice cream is hard and not frosty.; rqstng P&A on 1 ACZ74390702 (Ice maker auger assembly) and 1 ABN72938911 (Duct assembly) and 1 AKC74069802 (Ice container assembly) and 1 ADW73550012 (Funnel assembly)"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Marshville, North Carolina 28103
Jonathan J.
Job Details:
11/08/2024
"Complaint Washing machine will start when start button is pushed other times it will not work at all. I found customers are elderly and will leave washing machine on the previous cycle. It was set to and press the start button one time when that occurs. they are just waking up the machine and the machine will time out within 5 to 10 minutes and shut itself off, customer that they need to dial one time to wake up the machine and then press the start button without holding the start button out of level severely leveled wash machine as well and instruct fulfilled issues or error codes, other than error code that I cleared out of system"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
11/08/2024
"F7e7 f7e6 f7e1 f2e3 error codes found even after replacing and clearing them on the previous control same error codes came back on new control. I found capacitor was leaking fluid all over the floor. Replace capacitor started spinning with new capacitor when I arrived replaced actuator with new style actuator different still no change. I suspect user interface mismatch is the cause or wiring harness or drive motor as one of the error codes is an open circuit to drive motor diagnostics menu drive motor only spin in clockwise rotation not counterclockwise ; ordrng 1 W11283592 (Motor) and 1 W11481116 (Ui) and 1 W11643701 (Harness) and 1 W11481722 (Actuator), used 1 W11395618 (CAPACITOR/INTER COIL), and 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Unionville, North Carolina 28110
Jonathan J.
Job Details:
11/08/2024
Complaint start button does not work. I found indeed the start button is not working. I placed unit into a diagnostics cycle verified that the wash motor is working and theres no additional issues with the dishwasher. Unit will need the control to repair fully. ; schdld next appmnt for 11/14 THU PM
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Monroe, North Carolina 28112
Jonathan J.
Job Details:
11/08/2024
"I replaced French door right hand, fresh food door for a dent and scratches. I tested operations of door after replacing made sure it is opening and closing properly no issues found with door at this time."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Charlotte, North Carolina 28208
Clinton
Job Details:
11/08/2024
Vent is restricted dryer in heating properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ01
Near Charlotte, North Carolina 28202
Clinton
Job Details:
11/08/2024
Order control the unit was in perfect order when I arrived verified unit goes in tot defrost. Order control; ordrng 1 W11446726 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Charlotte, North Carolina 28207
Clinton
Job Details:
11/08/2024
Installed funnel from old dispenser
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Clover, South Carolina 29710
Clinton
Job Details:
11/08/2024
Control does not send voltage out to motor or actuator unit does nothing but lights up no noise or anything ; ordrng 1 W11513246 (Control)
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Clover, South Carolina 29710
Clinton
Job Details:
11/08/2024
Replaced door stricken door no closes properly
We serviced a
WHIRLPOOL WALL OVEN
Model WFE505W0JS0
Near Charlotte, North Carolina 28215
Caleb
Job Details:
11/08/2024
Replaced control unit preheated to 350 and cycled properly. Unit checks fine.
We serviced a
MAYTAG DRYER
Model MED5030MW0
Near Matthews, North Carolina 28104
Caleb
Job Details:
11/08/2024
Replaced control. Unit checks fine. If call back order moisture sensor.
We serviced a
WHIRLPOOL WASHER
Model wtw5000dw1
Near Norton, Massachusetts 02766
Aimee Z.
Job Details:
11/08/2024
Repeat customer Put in spin found needs new Gearcase and washplate.Cust buying new washer
We serviced a
MAYTAG WASHER
Model WFW70HEBW2
Near Brimfield, Massachusetts 01010
Lee
Job Details:
11/08/2024
"Incorrect clamp ordered, ordering correct one, returning weds. Am; ordrng 1 W11266654 (clamp)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Douglas, Massachusetts 01516
Lee
Job Details:
11/08/2024
Installed control tested okay
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near York, South Carolina 29745
Mitch H.
Job Details:
11/08/2024
"Disassembled, removed agitator, found nothing beneath it. Removed wash basket, nothing beneath it either. Checked motor, moves freely in both directions. Capacitor, actuator, harness, and control have all been replaced, no issues found with those. Drain hose is inserted correctly. Based on engineering recommendations ordering gear case and motor. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11449840 (Gear case) and 1 W11283592 (Motor)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Springfield, Massachusetts 01109
Jorden
Job Details:
11/08/2024
"Arrived and installed new damper/suspension kit, tested fine."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Granby, Connecticut 06060
Gary V.
Job Details:
11/08/2024
"Inspected and found f8e4 leak fault, found leak coming from drain hose and wash pump is loud, will submit estimate and call with return date.; rqstng P&A on 1 W11416362 (Wash pump) and 1 W11414944 (Drain hose)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Naugatuck, Connecticut 06770
Andre
Job Details:
11/08/2024
Ck unit upon arrival and found basket slamming against rail with and without garments . Install suspension from truck stock and and calibrate unit and add garments and ran a cycle to get clothes damp then run drain and spin and unit is now operating to manufacturers specs ; used 1 W11130362 (Suspension) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Naugatuck, Connecticut 06770
Andre
Job Details:
11/08/2024
Ck unit upon arrival and found user not communicating and unable to start order parts to complete repair ; ordrng 1 W11460908 (Control panel) and 1 W11632709 (Control) and 1 W11672039 (Control board)
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Naugatuck, Connecticut 06770
Andre
Job Details:
11/08/2024
"Ck unit upon arrival and install control board,harness and suspension kit ran calibration and ran quick cycle and unit is now operating to manufacturers specs"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Simsbury, Connecticut 06070
Ruben C.
Job Details:
11/08/2024
Replaced control unit is good not plugged in to test unit is on display
We serviced a
JENN-AIR COOKTOP
Model JGD8130ADS21
Near Pineville, North Carolina 28134
Caleb
Job Details:
11/08/2024
Sent estimate of repairs needed. While getting estimates for parts and labor needed customers brother used WD-40 on valves and unit worked fine after. Provided customer copy of estimate. Collected service call.
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Springfield, Massachusetts 01109
Jorden
Job Details:
11/08/2024
"Arrived and found error code F5E2 (door lock failure) stored in system, cleared codes. Could not replicate spinning/noise issue, ran auto test mode and a cycle with something inside. Customer education on to utilize cycles and spin speed options based on whats going inside unit."
We serviced a
LG WASHER
Model WT7900HWA
Near Granby, Connecticut 06035
Gary V.
Job Details:
11/08/2024
"Inspected and found PE fault for pressure system problem, checked air hose and dome and tested fine, main acu faulting and wont start either, unit needs main acu and pressure switch, main pcb shows nla."
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Bristol, Connecticut 06010
Ruben C.
Job Details:
11/07/2024
"Replaced harness control and latch also found actuator was cracked replaced actuator tested unit was now able to get into diagnostics but door not locking found a pice defective on lid stryke ordering lid; ordrng 1 W11627419 (Lid), dspstn on spec-tagged invntry: 1 W11670519 LATCH , used 1 W10913953 (ACTUATOR) from stock"
We serviced a
SAMSUNG DRYER
Model DVE52A5500C/A3
Near Enfield, Connecticut 06082
Gary V.
Job Details:
11/07/2024
"Installed new tstat and cycled, tested fine. Customer going to clean venting.; dspstn on spec-tagged invntry: 1 DC47-00016A THERMOSTAT"
We serviced a
MAYTAG WASHER
Model MVWP586GW0
Near Stafford, Connecticut 06076
Gary V.
Job Details:
11/07/2024
Installed parts listed and ran auto test and tested fine.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Concord, North Carolina 28027
Johnny
Job Details:
11/07/2024
"Installed part, tested unit, Cx verified unit repair was successful. Working as designed."
We serviced a
KITCHENAID RANGE
Model KFGC506JSS07
Near Agawam, Massachusetts 01001
Mike K.
Job Details:
11/07/2024
"Unit is under 1yr wp warranty per service bench. Just purchased and igniters will not shut off.Each burner will constantly click when the are lit. units work individually. No applicable service pointers. No pinching found at rear spark module, ordering modul , harness and manifolds.Office to contact cs when parts come in to schedule return.; ordrng 1 W11319687 (Spark module) and 1 W10903729 (Switch harness) and 1 W11384736 (Manifold) and 1 W11384739 (Manifold)"
We serviced a
LG MICROWAVE
Model LMV1831ST/00
Near Watertown, Connecticut 06795
Andre
Job Details:
11/07/2024
"Ck unit upon arrival upon arrival and found microwave not operational with no power check and found 120 volt coming into microwave but no power order parts to complete repair parts Tentative submitted for Authorization P/A; ordrng 1 EAM35001888 (Noise filter) and 1 3501W1A019S (Interlock switch assembly) and 1 ACM72981018 (Panel) and 1 2B71165R (Magnetron) and 1 6930W1A003D (Thermostat), used 1 Wpm0805101 (Fuse) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Watertown, Connecticut 06779
Andre
Job Details:
11/07/2024
Ck unit upon arrival and install interface and control board unit now operating to manufacturers specs
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Meriden, Connecticut 06450
Andre
Job Details:
11/07/2024
K unit install all parts and ran calibration and ran quick and spin cycle and unit is now operating to manufacturers specs
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Torrington, Connecticut 06790
Ruben C.
Job Details:
11/07/2024
Replaced timer and knob tested operation normal timer is advancing set to 50 on time dry moved to 40 heating normally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Torrington, Connecticut 06790
Ruben C.
Job Details:
11/07/2024
Checked unit found dispensing water but slow filter has been changed not an issue with unit has vertical low pressure to house; dspstn on spec-tagged invntry: 1 WPW10179146 VALVE
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Bessemer City, North Carolina 28016
Mitch H.
Job Details:
11/07/2024
"Tested and found noise coming from cam gears. Disassembled and attempted to remove pulley, found it stuck on gear case shaft. Was able to get pulley off, removed and replaced cam and actuator. Reassembled, tested, washer operating properly.; used 1 W10913953 (Actuator), and 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Dallas, North Carolina 28034
Mitch H.
Job Details:
11/07/2024
"Found washer unplugged on arrival with lid locked and full of clothes and water. Plugged back in, lid stayed locked and would not drain. Managed to get lid open, found strike broken. Used shop vac to remove water from basket, removed clothes. Removed and replaced strike, plugged back in. Lid lock operating properly and washer operating normally. Entered diagnostics, no stored error codes. Ran control calibration the automatic test cycle, all completed properly.; used 1 W11457841 (Strike) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Union, Connecticut 06076
Gary V.
Job Details:
11/07/2024
"Inspected and found open capacitor and replaced with new capacitor, cycled and tested fine.; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Charlotte, North Carolina 28217
Caleb
Job Details:
11/07/2024
Leaking from bottom door seal. Seal looks warped. ; ordrng 1 W11252794 (Seal)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Charlotte, North Carolina 28205
Caleb
Job Details:
11/07/2024
"Unit currently functioning fine at this time, checked thermistors via diagnostics. All thermistors check fine. Customer explained that last time this happened he was under warranty and the replacement of both ui and control corrected the issue. Customer to contact whirlpool. If call back order 1 control W11423279 and UI, W11574770."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
11/07/2024
I replaced all previously ordered parts placed unit into programming mode number 25 refrigerator is cooling fine as of right now all operations are working as intended. No further issues found with refrigerator at this time.; dspstn on spec-tagged invntry: 1 WPW10594329 DAMPER CNTRL
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Grafton, Massachusetts 01536
Glenn
Job Details:
11/07/2024
Need to replaced dishwasher tub. Stainless steel water feed tube holder has broken off. Allow 2 hours for repair. Customer will call when tub arrives ; rqstng P&A on 1 WPW10681507 (Stainless tub)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Charlotte, North Carolina 28205
Caleb
Job Details:
11/07/2024
"Replaced control. Power cord replaced while I was here, after replacing control was able to test and confirm operation. Unit tests fine."
We serviced a
JENN-AIR DISHWASHER
Model JDB8200AWS3
Near Longmeadow, Massachusetts 01106
Jorden
Job Details:
11/07/2024
"Arrived and found unit not running at all, found error code 8,4 (drain motor problem) stored in system. Test mode verified drain pump receiving 120v but not operating, ordering drain pump under p/a. ; rqstng P&A on 1 WPW10531320 (drain pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW1
Near Charlotte, North Carolina 28208
Clinton
Job Details:
11/07/2024
Ordered suspension rods. They are loose. Tested unit lid lock its fully functional the issue is it getting off balance and stopping. ; ordrng 1 W10780045 (Suspension)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rock Hill, South Carolina 29732
Brandon
Job Details:
11/07/2024
Replaced parts on arrival. Unit tested fine after installation. No noises made in agitation or spin. Told customer that if it still made a noise to take a video of it. If customer calls back she may need gearcase. ; dspstn on spec-tagged invntry: 1 W10754448 CLUTCH and 1 W10752283 WASHPLATE
We serviced a
SUB-ZERO REFRIGERATOR
Model 650/03
Near Sharon, Massachusetts 02067
Aimee Z.
Job Details:
11/07/2024
Installed new gasket and 30 screws on freezer.Heater gasket and asked customer to open and close door couple times today Until glides gets cold again. Right top side had to heat more was a little gap. Closed and heated
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Denver, North Carolina 28037
Ryan S.
Job Details:
11/07/2024
"Complained door not closing correctly on left side upon arrival found left side door hinge was loose. Was not seated on frame. So when door would close it was aligned properly to tub. Was able to attach door hinge properly. Verified door closing properly , and unit working as designed now."