Service History 207 - Advantage Appliance Repair

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS20

Near Huntersville, NC 28078

Mark C.

Job Details: 08/23/2023

Units door is not completely depressing the door switch on the microwave. Adjusted door unit is fully functional.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Unionville, NC 28110

Jonathan J.

Job Details: 08/23/2023

"Complaint refrigerator is not cooling. I found heater is open. I also found evaporator fan motor is not spinning properly. I am replacing and ordering evaporator fan and heater. Also going to order main control and thermistor everything to do with defrost. Unit had a lot of water on the floor leaking drip pan, catch basin was overflowing with water. Upon arrival. Evaporator was still frozen over. Power had been turned off since yesterday. Office to call customer when parts come in. ; ordrng 1 W11566851 (Control) and 1 W11559968 (Evap mtr) and 1 W11650660 (Heater) and 1 WPW10384183 (Thermistor) and 1 W11546684 (Clip)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Wilbraham, MA 01095

Roger R.

Job Details: 08/23/2023

"Found unit in a flood recovery mode where the customer had left the lid open. Cleared codes and tested , all okay"

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Rock Hill, SC 29732

Mitch H.

Job Details: 08/23/2023

"Removed and replaced gear case, cam, belt and wash plate. Reassembled, ran calibration and automatic test cycle. All functions operating properly.; used 1 W10721967 (Cam), and 1 W11239857 (Belt) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV06

Near Clover, SC 29710

Mitch H.

Job Details: 08/23/2023

Replaced both refrigerator door gaskets. Found that right hand door would not close properly. Removed hinge cover and found that top right hinge was bent. Was able to adjust hinge to get a temporary seal. Ordering top right hinge. ; ordrng 1 W11592374 (Top right hinge)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Blacksburg, SC 29702

Mitch H.

Job Details: 08/23/2023

Checked and found that washer only had one water line connected and it was hot water. Explained to customer that washer needs both water lines connected to function correctly. That all rinses were cold water and without that unit will never go into rinse and eventually time out and stop. Customer states that she will get both lines connected.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Indian Trail, NC 28079

Jonathan J.

Job Details: 08/23/2023

"Compliant refrigerator, making loud, whining noise high-pitched on occasion. Mimics electronic drive of vehicle.. I could not duplicate any abnormal noises with this refrigerator at this time. No defrosting issues. No abnormal rattling. No buzzing no abnormal humming. If noise when customer hears it is coming from compressor it is normal if noise is coming from somewhere else if customer can adjust refrigerator and get noise to go away Issue can be adjusted potentially if we can duplicate or find noise."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Chicopee, MA 01020

Roger R.

Job Details: 08/23/2023

Found no leaks at this time. Cleared error code and checked operation. Customer to call if codes return.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLW00

Near Chicopee, MA 01020

Roger R.

Job Details: 08/23/2023

"Installed new compressor and charged with 41 g R600a refrigerant ; dspstn on spec-tagged invntry: 1 W11109499 FILTER DRIER-TUBE R600a 1 W11370574 COMPRESSOR R600A , 1 W11504416 COUPLER 8.5/6 NR MS 00 , 1 W11504448 COUPLER , and 1 W11506635 COUPLER 6 NF MS SV"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Waterbury, CT 06706

Jimmy R.

Job Details: 08/23/2023

"Checked over unit and found fridge section not cooling and freezer holding temp but building up ice and frost, removed evap cover and found evaporator frozen over causing no cooling. Placed unit into a diagnostics and ran defrost found heater not coming on, checked voltage to heater and no power this caused frost to Build up and stop unit from cooling also causing moisture build up. Melted all ice and will order a new cntrl,fan blade,silicone and harness fan blade was out of stock once in advised we would call for return visit ; ordrng 1 W11595220 (Cntrl box) and 1 WP2163777 (Fan blade) and 1 W11609822 (Harness) and 1 482338 (Food grade Silicone)"

We serviced a

LG REFRIGERATOR

Model LFXS26973S/02

Near Southampton, MA 01073

Mike K.

Job Details: 08/23/2023

"Cf e error code, indicates condenser fan error. Condenser fan not turning, not blocked and turns free by hand. Not getting 120vac at fan.Tried resetting board, reseating connectors and no change, unplugged plugged in and fan running.Fan motor working, looks to be control board issue.No signal phone or internet at home, collected service call and will quote when can find part info.Called and quoted for parts/labor. Instructed to contact office if proceeding office would contact when parts come in to schedule repair.; ordrng 1 Ebr87463752 (Control) and 1 Eau65058502 (Fan motor)"

We serviced a

MAYTAG DRYER

Model MED6500MBK0

Near Agawam, MA 01030

Mike K.

Job Details: 08/23/2023

"Unit under 1yr wp warranty per service bench.Cs complaint of scraping sound, metal on metal, during cycle. Verified sound In timed dry.Replaced support rollers, pulley and belt (dryer kit) and running smooth.; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE525F0HS1

Near Southington, CT 06479

Jeremy B.

Job Details: 08/23/2023

"Found oven door pulling apart and missing bottom drawer and Brackets. Needs new oven door, drawer, both brackets and screws. Quoted customer they will pass."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Southington, CT 06489

Jeremy B.

Job Details: 08/23/2023

Customers complaint is sensing it working. Entered diag and found humidity sensor out of specs. Needs new control and sensor. ; ordrng 1 W11590866 (Sensor) and 1 W11342846 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Berlin, CT 06037

Jeremy B.

Job Details: 08/23/2023

Fresh food section freezing food. Found weak frost pattern needs new compressor. ; ordrng 1 W11580057 (Compressor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT711SMFZ02

Near East Hampton, CT 06424

Jeremy B.

Job Details: 08/23/2023

Found freezer light assembly broken and not staying in place. Customer has it taped up. Needs new. ; ordrng 1 WPW10313917 (Light housing) and 1 WPW10313918 (Lens) and 1 W11661565 (Socket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FNAB00

Near Holden, MA 01520

Gary V.

Job Details: 08/23/2023

"Inspected and found freezer module broken, quoted and she will call if wants repaired.; dspstn on spec-tagged invntry: 1 WPW10515058 LED MODULE"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Chicopee, MA 01020

Roger R.

Job Details: 08/23/2023

"Installed new soap box due to the drawer. ; ordrng 1 W11404468 (Lid, washer)"

We serviced a

WHIRLPOOL DRYER

Model WED8127LC1

Near Stanley, NC 28164

Mark C.

Job Details: 08/23/2023

Unit makes noise due to a damaged blower fan. Replaced blower unit is fully operational with no abnormal noise.; used 1 WP697772 (Blower) from stock

We serviced a

JENN-AIR REFRIGERATOR

Model JS42PPDUDE01

Near Mooresville, NC 28117

Mark C.

Job Details: 08/23/2023

Installed new led modules unit is fully operational.; dspstn on spec-tagged invntry: 4 W11632139 LED CHROME 3PK S191AQ

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Denver, NC 28037

Mark C.

Job Details: 08/23/2023

Installed new adjusters and plastics unit is fully functional

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Ludlow, MA 01056

Roger R.

Job Details: 08/23/2023

"Found unit has a bad belt that is frayed and clicking dunking tumble. Replaced belt and checked, all okay. ; used 1 341241 (BELT) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF32FMQDBSR

Near Springfield, MA 01104

Roger R.

Job Details: 08/23/2023

Not at home. Called office to confirm.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Grafton, MA 01519

Angel R.

Job Details: 08/23/2023

Found pinhole leak at drain hose. Customer will buy new one.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Oxford, MA 01540

Angel R.

Job Details: 08/23/2023

"Found valve separated at seam, replaced and tested ok.; dspstn on spec-tagged invntry: 1 WPW10238100 VALVE"

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Douglas, MA 01516

Angel R.

Job Details: 08/23/2023

"Leaking is coming from door handle area not underneath. Fully leveled unit. Likely issue with vent. Will order new deflector and gasket.; ordrng 1 WPW10254545 (gasket) and 1 W10919772 (deflector), dspstn on spec-tagged invntry: 1 W11175771 VALVE"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near East Hartford, CT 06118

Chuck M.

Job Details: 08/23/2023

Customer complaint is that dryer was squeaking. Inspected and found venting crushed behind dryer and lint in flex. Customer will replace flex.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Indian Trail, NC 28079

Jonathan J.

Job Details: 08/23/2023

Complaint hear water dripping in the freezer section. No additional issues. Nothing has exploded. Everything is cooling properly per customer I found dripping noise is from the evaporator defrosting in freezer section normal noise nothing is leaking. Everything is normal unit also has slight condensation on the door gaskets also normal. No water on the floor. No water around unit or behind unit. No issues found with refrigerator at this time.

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Monroe, NC 28112

Jonathan J.

Job Details: 08/23/2023

I replaced knob tested ops no additional issues reported.

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS20

Near Tolland, CT 06084

Amanda R.

Job Details: 08/23/2023

Replaced the ceramic support that holds broil element up

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Marlborough, CT 06447

Jeremy B.

Job Details: 08/23/2023

When dryer starts it shuts off a few seconds later. Put amp probe on motor circuit and its drawing 24 amps and overloading the relay. Called tech support. Needs new motor. ; ordrng 1 W11364931 (Motor)

We serviced a

WHIRLPOOL WASHER

Model MHW5630HC2

Near Worcester, MA 01605

Gary V.

Job Details: 08/23/2023

"Inspected and found intermittent draining and drain pump broken, quoted and she will call.; dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX2FHDXVY05

Near Auburn, MA 01501

Gary V.

Job Details: 08/23/2023

"Inspected and ice ball on evap and insufficient compressor, and running hot, ice binding fan from turning, cleared ice and unit will temporarily cool but needs total sealed system and compressor replacement. Quoted for repair and they will call if wants repaired."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Clover, SC 29710

Mitch H.

Job Details: 08/23/2023

Confirmed purchase date and took picture of receipt. Checked refrigerator and found noise coming from condenser fan rattling. Ordering condenser fan motor and fan blade.; ordrng 1 W11613295 (Condenser fan motor) and 1 WP12825803 (Fan blade)

We serviced a

WHIRLPOOL WASHER

Model WTW8800YC0

Near Bloomfield, CT 06002

Ruben C.

Job Details: 08/23/2023

Checked unit found unit working normally no error codes in memory tested normal

We serviced a

WHIRLPOOL DRYER

Model MEDX655DW1

Near Simsbury, CT 06081

Ruben C.

Job Details: 08/23/2023

Checked unit found rollers and pulley worn down replaced with dryer repair kit tested operation normal; used 1 4392065 (Repair kit) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIH202

Near Bloomfield, CT 06002

Chuck M.

Job Details: 08/23/2023

Customer complaint is that ice maker is not making ice. Ran diagnostics and found error code E5. Timed Ice. Ran ice box fan test and ice maker fan is not working. Ordered ice maker and fan. P&A. ; rqstng P&A on 1 W11658802 (Ice Maker) and 1 W10846539 (Ice box fan)

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Norton, MA 02766

Aimee Z.

Job Details: 08/23/2023

First visit used actuator Installed new shocks and ran diagnostics

We serviced a

KITCHENAID OVEN

Model KOCE500ESS20

Near Davidson, NC 28036

Mark C.

Job Details: 08/23/2023

Installed new door glass unit is fully operational.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Ellington, CT 06029

Amanda R.

Job Details: 08/23/2023

Third time Ui is shorted wont start only a few buttons leds work and needs new console ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSF26C5EXY00

Near Gastonia, NC 28056

Ryan S.

Job Details: 08/23/2023

Customer complained unit leaking . Pulled unit out and found inlet valve in rear of refrigerator is drip leaking from valve itself. When pulling unit out inspected copper line to ref and found it had been bent in one spot from prior work. Wasnt this tech because I didnt pull unit out on last call. Turned off water at wall. Ordering inlet valve. Informed customer they will need to get copper line replaced from plumber or other technician. Scheduled return call for 8-29-23 (earliest customer could do) . ; ordrng 1 WPW10238100 (Valve)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Lexington, NC 27292

Vincent O.

Job Details: 08/23/2023

Found unit leaking from multiple places. Unit leaking from pump hose and heater connections. Order and replace sump/motor and heater. ; ordrng 1 W11025157 (pump&motor) and 1 W10518394 (heater)

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS3

Near Lexington, NC 27295

Vincent O.

Job Details: 08/23/2023

Found no glass or handle. Parts missing. Order and replace outer glass and handle. ; ordrng 1 W10894130 (glass-door) and 1 W11449263 (Handle) and 1 W11178521 (nameplate)

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS07

Near Cornelius, NC 28031

Vincent O.

Job Details: 08/23/2023

Sr#7737161732. Found interior liner has burned and bubbled up. Actual metal is bubbled and raised. This is non repairable. Documented with tech line.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Middletown, CT 06457

Jeremy B.

Job Details: 08/23/2023

"No water dispensing no ice production. Found water in pantry control area and pantry control corroded. Needs new pantry door, control, and pcb. ; rqstng P&A on 1 WPW10675033 (Pcb) and 1 W10815669 (Door), ordrng 1 WPW10769076 (Pantry control)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Meriden, CT 06451

Jeremy B.

Job Details: 08/23/2023

Installed new gearcase ran calibration then factory test all checks ok. ; dspstn on spec-tagged invntry: 1 W11449840 GEARCASE

We serviced a

WHIRLPOOL WASHER

Model WFW8620HW4

Near Meriden, CT 06450

Jeremy B.

Job Details: 08/23/2023

Water still leaking from dispenser. Already tried adjusting will new dispenser with new spray pattern. ; rqstng P&A on 1 W11524105 (Dispenser) and 1 W11167033 (Handle) and 1 W11223753 (Badge)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Huntersville, NC 28078

Mark C.

Job Details: 08/23/2023

Installed new control unit is fully operational.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC503ESS00

Near Longmeadow, MA 01106

Roger R.

Job Details: 08/23/2023

Unit unplugged upon arrival. Started unit and cooling seems okay. Defrost pan was full of water. Due to the complaint of poor cooling in refrigerator i checked the refrige*rator evaporator and that was okay as well. Unable to determine issue at this time. Request customer to call if issues reoccur.

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ2

Near Gastonia, NC 28056

Ryan S.

Job Details: 08/23/2023

"Returned to install parts ordered by previous tech. Replaced control board and element. Reassembled and ran bake and unit heating , verified proper operation."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Ware, MA 01082

Gary V.

Job Details: 08/23/2023

"Inspected and found left side ff door is rusting and corroded, explained rust and corrosion is not covered by contract company. Quoted for replacement of door and saved estimate. Customer wants estimate submitted to contract company to see if it will be fixed. Took pics of the rust and corrosion.; rqstng P&A on 1 W11435353 (Left side ff door stainless)"

We serviced a

MAYTAG DRYER

Model MED7230HC3

Near Charlton, MA 01507

Gary V.

Job Details: 08/23/2023

"Inspected and found unit came with no filter and housing broken, will order parts and return.; ordrng 1 W11129408 (Filter housing) and 1 W10120998 (Filter) and 1 WP697772 (Blower wheel)"

We serviced a

WHIRLPOOL WASHER

Model WFW8540FW

Near Huntersville, NC 28078

Mark C.

Job Details: 08/23/2023

Units model and serial tag is too warn to get the complete unit information however the unit is not starting due to a malfunctioning user interface. ; rqstng P&A on 1 W10903219 (User interface)

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW0

Near Charlotte, NC 28214

Robert A.

Job Details: 08/23/2023

"Cx complaint that the unit is not dispensing water. I inspected the unit to confirm the complaint. I found error codes: f2e1 f8e1. I cleared the codes and ran manual tests 1 & 2 for the water valve. Both sides are receiving 121v when activated but only hot water is coming out. The unit needs a new water valve, my inventory says I have one but the part is not on my van. Im ordering the part for the return visit.; ordrng 1 W11165546 (Water valve)"

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Charlotte, NC 28273

Robert A.

Job Details: 08/23/2023

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL DRYER

Model WED7120HW3

Near Charlotte, NC 28273

Robert A.

Job Details: 08/23/2023

"Cx complaint that the unit is not tumbling. I inspected the unit to confirm the complaint. The screen appears to start but the drum does not move at all. I replaced the thermal fuse with one from TS and tested the unit for the cx. The unit now works; it has heat, good airflow and it tumbles. The unit is working as designed.; used 1 W10909685 (Thermal fuse) from stock"

We serviced a

WHIRLPOOL RANGE

Model JMW3430DS02

Near Hartford, CT 06106

Chuck M.

Job Details: 08/23/2023

Arrived to install console and wrong part number was ordered. Ordered correct part number and will contact customer to schedule. ; ordrng 1 W11236885 (console)

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Gastonia, NC 28054

Ryan S.

Job Details: 08/23/2023

Returned to install part ordered. Installed new acu control board and ran service mode all functions working properly. Ran normal wash load and watched unit run through all functions to end of cycle. Unit verified working as designed. Informed customer unit working as designed. Called techline to document findings. Sr# 7737126805

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Fort Mill, SC 29708

Mitch H.

Job Details: 08/23/2023

"Checked and entire tub canted to one side. Leaned washer back and found belt guard had broken off and wedged under tub causing it to bind. Removed guard, checked cam, pulley, motor and tub. No damage found. Tested washer, operating properly."

We serviced a

KITCHENAID RANGE HOOD

Model KVWB406DSS4

Near Fort Mill, SC 29715

Mitch H.

Job Details: 08/23/2023

"Removed and Replaced hood blower motor assembly. Reassembled, tested, all lights and all speeds of fan operating properly and quietly."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Rock Hill, SC 29732

Mitch H.

Job Details: 08/23/2023

"Checked and ran diagnostics, found F8E1 long fill error. Tested washer, found valve humming but no water flowing to machine. Checked wall valve, has water there. Ordering valves.; ordrng 1 W11316256 (Valve) and 1 W11316255 (Valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near North Attleborough, MA 02760

Aimee Z.

Job Details: 08/23/2023

Installed new augar mtr and tested complete

We serviced a

GE REFRIGERATOR

Model GFE29HSDDSS

Near Franklin, MA 02038

Angel R.

Job Details: 08/23/2023

Evap fan was seized up replaced with truck stock.;used ts 1 WR60X26866 (fan dc ff evap)

We serviced a

ADMIRAL DRYER

Model ADE7005AYW

Near Franklin, MA 02038

Aimee Z.

Job Details: 08/23/2023

Installed new bracket with pulley on it wheel Belt wasnt broken installed one Cust had And tested

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDW00

Near Lancaster, SC 29720

Jonathan J.

Job Details: 08/23/2023

Called no answer estimate for handle part number W10837577 price is 106.18 whirlpool is not willing to cover repair or replacement of door handle that has broken plastics. Advising customer to contact whirlpool at (800) 253-1301. Unit still in one year warranty till Sep 9 2023 then unit appears per purchase receipt to have a 5 year additional warranty on the unit as well. And if whirlpool does not cover labor labor is 239. Plus fees taxes.

We serviced a

KENMORE WASHER

Model 110.82681110

Near Franklin, MA 02038

Aimee Z.

Job Details: 08/23/2023

"Cust doesnt have cold hooked up to washer cold water, she fills with hose and drips when shuts offFilled washer checked from bottom no leaks drain and spun no waterWater faucet supply doesnt shut off all way slow drip."

We serviced a

ADMIRAL DRYER

Model ADE7005AYW

Near Franklin, MA 02038

Aimee Z.

Job Details: 08/23/2023

Installed new bracket with pulley on it wheel Belt wasnt broken installed one Cust had And tested

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Medway, MA 02053

Aimee Z.

Job Details: 08/23/2023

Installed ice maker and ice bin. Harvested ice maker to fill with water. Tightened handles also

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Mooresville, NC 28117

Vincent O.

Job Details: 08/23/2023

Unable to verify complaint. Started cycle and verified water coming in from both hot and cold valves. No errors stored. Allowed unit to fill and begin wash cycle. All functions check ok. Instructed customer on proper use and operation of machine.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ02

Near Worcester, MA 01603

Aimee Z.

Job Details: 08/22/2023

Fridge over packedFreezer found fan slow and not moving airThere was ice in chutes to fridge cleared ice.Fan running slow and new 5 blade fan blade; ordrng 1 WP2163777 (Fan blade)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Chicopee, MA 01020

Roger R.

Job Details: 08/22/2023

"Found door seal not installed properly. Reinstalled properly and tested, all okay."

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Mooresville, NC 28117

Mark C.

Job Details: 08/22/2023

Customer states unit started to smell and the timer didnt advance but the unit kept getting hotter. Found the interior cabinet to be full of chard lint from a fire in the cabinet. Cleaned up all the lint in the unit and duct work. Units heating element is shorted to the case. Replaced element and ran a time dry cycle. Unit is fully operational. Contacted safety with findings.; used 1 WP3387747 (Element) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Charlotte, NC 28214

Robert A.

Job Details: 08/22/2023

"Cx did not answer the door or the phone. I called the office, they called him as well and still no answer. I did not diagnose the unit.; O-emld tckt"

We serviced a

GE DISHWASHERY

Model n/a

Near Westfield, MA 01085

Mike K.

Job Details: 08/22/2023

"Leaking under unit. Found leaking from wash motor assembly, when wash motor is running. Quoted for part/labor. Unit will have to come out to complete repair.; ordrng 1 WD19X25700 (Wash motor assy)"

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Rocky Hill, CT 06067

Chuck M.

Job Details: 08/22/2023

Customer complaint is that washer was not starting. Attempted diagnostics multiple times and control is not responding. Status LED is on solid and voltage is correct. No response from control. Ordered control. ; ordrng 1 W10625696 (cntrl-elec)

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Worcester, MA 01609

Aimee Z.

Job Details: 08/22/2023

"Found f3 e5 error codes moisture sensor no continuity Cust stated dryer shutting off before timer on timed dry and sensor dry. Cant start right awayTripping the overload on mtr also mtr loud and grindingOrdering mtr and blower; ordrng 1 W11327190 (Blower wheel) and 1 WPW10298258 (Dryer sensor harness), used 1 W11234001 (Mtr) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW4

Near Worcester, MA 01602

Aimee Z.

Job Details: 08/22/2023

"Found needs tune up kit bearing over heat source worn out, replaced and tested completeOffice tagged fan wrong ticket ; dspstn on spec-tagged invntry: 1 WP2315539 EVAP MOTOR , used 1 4392065 (Tuneup kit) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Harwinton, CT 06791

Ruben C.

Job Details: 08/22/2023

Replaced console and main control tested operation normal ran diagnostics normal

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near New Britain, CT 06051

Chuck M.

Job Details: 08/22/2023

Customer complaint is that Fresh Food Section was warm. Inspected and found damper noisy and intermittent. Replaced and tested. Checked ok. ; used 1 WPW10594330 (DAMPER CNTRL) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MW0

Near Lincolnton, NC 28092

Ryan S.

Job Details: 08/22/2023

"Customer complained of f1e1 errro. Found error in error history. Keeps returning, ordering control . Informed customer office will call when parts come in. ; ordrng 1 W11620552 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near South Hadley, MA 01075

Roger R.

Job Details: 08/22/2023

Installed new LED module in refrigerator section.

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LV2

Near Dallas, NC 28034

Ryan S.

Job Details: 08/22/2023

"Retuned to install glass cooktop. Installed new cooktop and showed customer, verified proper operation and new glass has no defects or bubbles."

We serviced a

KITCHENAID RANGE

Model KFGC558JSS05

Near Gastonia, NC 28056

Ryan S.

Job Details: 08/22/2023

"Return to install parts ordered. Installed UI and control and found convection fan nut wont come off shaft. Ordering nut and fan blade because part will have to be damaged trying to get off or cut off, tried reverse and forward thread possibilities. Nut just wont come off. Will bend blade of any more pressure put on it. . Ordering fan blade and nut. Scheduled return call for ; ordrng 1 W10819914 (Blade) and 1 W10794042 (Nut)"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Gastonia, NC 28056

Ryan S.

Job Details: 08/22/2023

Customer complained of no heat. Found heating element open short. Replaced from ts. Ran unit and unit now heating. Verified proper operation. ; used 1 WP3387747 (ELEMENT) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model KDPE334GPS0

Near Tolland, CT 06084

Gary V.

Job Details: 08/22/2023

"Inspected and found ui panel not responding properly and (purple wire) door switch harness connector broken, will submit estimate and call.; rqstng P&A on 1 W11162732 (Ui panel) and 1 W11120155 (Main acu) and 1 W10889944 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2SHDXTB01

Near Wethersfield, CT 06109

Chuck M.

Job Details: 08/22/2023

Customer complaint is that refrigerator was not cooling. Inspected and found fans running but compressor not running. Tested start relay and it was bad. Replace start device and compressor is running and unit is cooling. Advised customer to allow time for unit to stabilize and reach proper temperature. ; used 1 8201786 (OVERLOAD/RELAY KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDW00

Near Lancaster, SC 29720

Jonathan J.

Job Details: 08/22/2023

I replace the door upon arrival. I found door handle is broken cracked. Issue has occurred since customer was waiting on the door for so long. No air leaks in door found and ordering handle. Office to call customer when doorhandle comes in. ; ordrng 1 W10837577 (Handle)

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Charlotte, NC 28214

Robert A.

Job Details: 08/22/2023

"Cx complaint that the unit is leaking water while running cycles. I inspected the unit to confirm the complaint. I found error codes: f8e1 f8e2 f5e2 f0e1. I cleared the codes, pulled the unit away from the wall removed the top panel and ran a service. All components passed but I did see water building and dripping from the bottom of the door. I located the deformed area of the bellow where the water was escaping. The unit needs a new bellow to resolve the issue. Im ordering the part for the return visit.; ordrng 1 W11106747 (Bellow seal)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS06

Near Charlotte, NC 28216

Robert A.

Job Details: 08/22/2023

"Cx complaint that the units FC light is not working. I inspected the unit to confirm the complaint. I found ice inside the light switch from moisture developing. I removed ice from the switch and surrounding areas and made sure the door fully closes and seals. I tested the unit for the cx, the unit is working as designed."

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Ware, MA 01082

Chris B.

Job Details: 08/22/2023

Complaint that the unit is not cycling through correctly. Customer mentioned unit would randomly stop at sensing and other times it doesnt and would randomly turn off after spin cycle. Found error code F8E1 Long Fill. Found clogged water valve and during diagnostic the unit shut down twice. Check all connections and all is good. Third diagnostic cycle went through ok. Customer had the electrical outlet fix and its all brand new. No electrical issues found. Will order parts for a return trip. ; rqstng P&A on 1 W11124710 (Control Board) and 1 W11210459 (Water Inlet Valve)

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22EWMS7

Near Ware, MA 01082

Chris B.

Job Details: 08/22/2023

Complaint that the unit is leaking water from the bottom front. Found clogged drainage. Quoted labor. Collected minor repairs.

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Durham, CT 06422

Jeremy B.

Job Details: 08/22/2023

"Installed new lets tan calibration then self test all checks ok. ; dspstn on spec-tagged invntry: 1 W10902814 WASHPLATE 1 W11239857 BELT , and 1 W11454734 GEARCASE"

We serviced a

KITCHENAID COOKTOP

Model KCGD500GSS05

Near Charlotte, NC 28277

Jeff L.

Job Details: 08/22/2023

Rescheduled for 8-28-23 Found spark module continuously sending power to all ignitors and they continue to click even though the burner your using has a flame the only way to get it to stop is by cutting burner off. There are no wires pinched and all other components are good.Part #WPW10475147; ordrng 1 WPW10475147 (Spark module)

We serviced a

WHIRLPOOL WASHER

Model WTW5400TQ0

Near Davidson, NC 28036

Mark C.

Job Details: 08/22/2023

Installed new valve unit is fully operational.

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS1

Near Huntersville, NC 28078

Mark C.

Job Details: 08/22/2023

Installed new vent and seal unit is fully operational.; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Hadley, MA 01035

Roger R.

Job Details: 08/22/2023

Checked unit all checks okay. No error codes all tests okay

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW05

Near Middletown, CT 06457

Jeremy B.

Job Details: 08/22/2023

Found door gasket not sealing properly causing frost. Heated gasket and its now sealing properly.

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Middletown, CT 06457

Jeremy B.

Job Details: 08/22/2023

Found lid strike broken. Replaced and tested all checks ok. ; used 1 W11457841 (STRIKE) from stock

We serviced a

WHIRLPOOL WASHER

Model Mvwx655dw1

Near Marlborough, CT 06447

Jeremy B.

Job Details: 08/22/2023

"Washer not spinning out. Found hub and wash plate worn and shaft on gearcase deteriorated. Needs gearcase, hub and washplate. Quoted they will pass"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ02

Near Worcester, MA 01603

Aimee Z.

Job Details: 08/22/2023

Fridge over packedFreezer found fan slow and not moving airThere was ice in chutes to fridge cleared ice.Fan running slow and new 5 blade fan blade; ordrng 1 WP2163777 (Fan blade)

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