Service History 206

We serviced a

WHIRLPOOL DISHWASHER

Model WDPA70SAMZ3

Near Plainville, Connecticut 06062

Andre

Job Details: 05/19/2025

Ck unit upon arrival and found a non existent code on unit 8p and which looks like a C. Customer did I stated that she unplug dehumidifier from down stairs into a separate outlet and thats when dish washer throw code. Customer did stated that dish washer shares voltage with kitchen counter and other basement lights remove power from user interface and reconnect unit now operating to normal operating specs

We serviced a

MAYTAG WASHER TL

Model MVW6230HC0

Near Plainville, Connecticut 06062

Andre

Job Details: 05/19/2025

Ck unit upon arrival and found F8E1 error code long fill error code ran diagnostic and run hot and colder water and found no cold water coming to unit remove hose from house and found no water coming out of colder water pipe customer will need plumber

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT511SZDW00

Near Berlin, Connecticut 06037

Andre

Job Details: 05/19/2025

Ck unit upon arrival and found shelf hanger broken inform customer shelf not covered quote customer for repair for parts to ship to customer ; ordrng 1 W10861519 (Hanger)

We serviced a

MAYTAG WASHER TL

Model MVW7232HW1

Near Berlin, Connecticut 06037

Andre

Job Details: 05/19/2025

Ck unit and install main control and ran DLMS calibration and run diagnostic cycle on unit and unit is now operating to manufacturers specs

We serviced a

KITCHENAID RANGE

Model KFGD500ESS12

Near East Providence, Rhode Island 02916

Lee

Job Details: 05/19/2025

"Customer states unit making clicking noise and grates have stained.Ran both ovens could not duplicate noise customer heard, found proper operation, also explained to customer the grates would fall under a cosmetic issue and would not be covered under the warranty"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRQC7836RZ00

Near East Providence, Rhode Island 02916

Lee

Job Details: 05/19/2025

"Customer states ice is not dispensing, confirmed issue, found only 20 volts going to auger motor, checked at control, found connector half seated, corrected and tested properly"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DWH1

Near Webster, Massachusetts 01570

Glenn

Job Details: 05/19/2025

"On prior visit, we had a heater error code found burnt wiring, Replaced control and melted wiring harness ran diagnostics discovered the motor gets voltage but does not operate auto part ; ordrng 1 WPW10605057 (Motor pump)"

We serviced a

KITCHENAID COOKTOP

Model KCGS356ESS06

Near Charlotte, North Carolina 28278

Caleb

Job Details: 05/19/2025

"Screw broken on burner head, was able to get gas through the head but with screw broken flame is larger on one side unit needs new burner head.; ordrng 1 W10811599 (Burner head) and 1 W10676661 (Spud)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Charlotte, North Carolina 28278

Caleb

Job Details: 05/19/2025

"Start button defective, unit needs new control. Wont enter diagnostics. Advised customer to refrain from using unit.; ordrng 1 W11683480 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT541SZDM03

Near Charlotte, North Carolina 28208

Caleb

Job Details: 05/19/2025

"Customer stated that last technicians heat gun was not working. Used my heat gun to form gasket. Took pics, unit checks fine."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Pawtucket, Rhode Island 02860

Lee

Job Details: 05/19/2025

"Installed control, ran calibrating and quick wash tested okay"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Charlotte, North Carolina 28226

Caleb

Job Details: 05/19/2025

"Heater defective, replaced defective heater unit tests fine.; used 1 WP3387747 (ELEMENT) from stock"

We serviced a

MAYTAG WASHER TL

Model MVW5430MW1

Near Fort Mill, South Carolina 29715

Caleb

Job Details: 05/19/2025

Unit needs lower harness. Harness to drain pump is ripped. ; ordrng 1 W11643701 (Lower harness.)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Fort Mill, South Carolina 29715

Caleb

Job Details: 05/19/2025

"Took pics, found no damage to the dryer or inside components of the dryer. Power cord and outlet both have evidence of arc damage and excess heat. Checked voltage at outlet and only received 120 volts. Cut off breaker and advised customer to leave off at this time. Contacted Techline SR7741600217. Documented with safety, SR#7741585930, customer to contact electrician."

We serviced a

SAMSUNG RANGE

Model NX60A6511SS/AA VS

Near Middletown, Connecticut 06457

Andre

Job Details: 05/19/2025

"Ck unit upon arrival and found the unit not allowing me in to diagnostic, also per customer unit has been turning on the oven and lock oven door by its self because of safety concern customer has been using the stove and unplugging soon after she finish cooking order control board for replacement ; ordrng 1 DG94-04041B (Control)"

We serviced a

WHIRLPOOL DRYER

Model WGD9500TC0

Near Agawam, Massachusetts 01030

Mike K.

Job Details: 05/19/2025

"Hole in rear of the b, also belt all cracked, supports damaged by hole in tub and idler pulley sticking. Tub was ordered and at home, Will also need dryer repair kit. Accepted quote for additional part. Replaced drum, supports/belt/pulley. Tested unit and cycling heat properly and tumbling smoothly.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

GE MONOGRAM REFRIGERATOR SXS

Model Zfsb26dnd

Near East Longmeadow, Massachusetts 01028

Chris B.

Job Details: 05/19/2025

Upon arrival the unit was already pulled out by the customer. Replaced all parts and charged unit to 4.5oz. Mentioned to the customer to keep an eye on the cooling for the next 48hrs. Customer moved the refrigerator back in its place. 1yr warranty on parts and labor.

We serviced a

WHIRLPOOL WASHER TL

Model WTW7120HW0

Near Brockton, Massachusetts 02301

Aimee

Job Details: 05/19/2025

Installed new dispenser and tub ring and ran a rinse spin and drain.Cust stated leaked during last 10 mins and thought on hot. Explained spins in cold.Advised to run wash

We serviced a

WHIRLPOOL WASHER TL

Model WTW7500GW0

Near Watertown, Connecticut 06795

Jimmy R.

Job Details: 05/19/2025

"Installed new parts and same issue unit not engaging for spin, chcked control and found control not sending power to stator Gearcase shaft loose and control is no longer available advised customer someone would be in contact due to not available part ; ordrng 1 W11040850 (Cntrl) and 1 W11393685 (Gearcase) and 1 W11130532 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF560SEHZ03

Near Pawtucket, Rhode Island 02860

Lee

Job Details: 05/19/2025

"Customer states unit not cooling at allConfirmed issue, unit unplugged on arrival, found unit is pulling 130 watt should be closer to 80-90, filter drier very hot to touch.compressor pulling .065 amps, unable to fill with nitrogen at this time, used last of tank at prior job today, did cut filter drier open and observed okay desiccant.; ordrng 1 W11740253 (Compressor) and 1 W11625643 (Evaporator)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Pawtucket, Rhode Island 02860

Lee

Job Details: 05/19/2025

"Installed control, ran calibrating and quick wash tested okay"

We serviced a

GE MONOGRAM REFRIGERATOR SXS

Model Zfsb26dnd

Near East Longmeadow, Massachusetts 01028

Gary V.

Job Details: 05/19/2025

Helper ticket

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Agawam, Massachusetts 01001

Mike K.

Job Details: 05/19/2025

"Unit is under 1yr wp warranty per service bench. Complaint of vibration during spin. No errors in history, ran diagnostic cycle and completed fine. Unit is level and running properly. Recalibrated. Lower unit inspection all looks good. Ran spin cycle and spinning properly."

We serviced a

WHIRLPOOL WASHER FL

Model WFW92HEFC0

Near Grafton, Massachusetts 01560

Glenn

Job Details: 05/19/2025

Found washer dispenser clogged with soap sheets cleared dispenser retested all ok

We serviced a

MAYTAG WASHER TL

Model MVW6200KW3

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 05/17/2025

"Tested and ran diagnostics. Found F0E9 off balance pause error. Cleared error, ran diagnostics test cycle. All components and functions operating properly. Instructed customer on washer operation and redistribution of load when it gets off balance."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 05/17/2025

Customer complained unit keeps draining. Found pressure system fault. Ordering control board. No issue with pressure hose. Unit just runs drain pump when plugged in.; ordrng 1 W11603810 (Control board)

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHM05

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 05/17/2025

Installed service kit on icemaker full tube per service pointer W11750800 instructions . Ran icemaker harvest and fill cycle and no leaks from fill tube. Verified proper operation.

We serviced a

WHIRLPOOL WASHER TL

Model MVWB835DC3

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 05/17/2025

Customer complained of drain error. Found pump humming but not running. Found pump impeller broken. Replaced drain pump from pre Id ts. Ran unit after installing new drain pump. Verified proper operation.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Gastonia, North Carolina 28056

Mitch H.

Job Details: 05/17/2025

"Customer had dishwasher out and accessible. Ran diagnostics, found F9E1 drain error. Pulled dishwasher out, tested. Drain pump running and operating properly. Checked drain hose. Found drain hose routed through floor directly underneath dishwasher. Started dishwasher in normal cycle. Allowed to fill then cancelled cycle multiple times. Drain pump activated and drained properly. Believe issue is with drain hose routing. Once dishwasher is put back in place unit sits on drain hose. Believe hose is being crimped by weight of dishwasher sitting on it. Explained findings to customer. They are going to have drain checked."

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHZ19

Near Denver, North Carolina 28037

Ryan S.

Job Details: 05/17/2025

"Customer complains icemaker keeps starting and stopping making ice replaced icemaker from truck stock ran test cycle, icemaker, harvest, and field valve working separator closing properly opening properly verified proper operation. Left valve w customer."

We serviced a

BOSCH DISHWASHER

Model SHE4AM16UC/03

Near Belmont, North Carolina 28012

Mitch H.

Job Details: 05/17/2025

"Checked and found control panel stuck in one setting but would not start. Could not change any settings. Checked and ensured child lock was not on. Cycled power to reset, no change. Would need control. Unable to test any further. Advised customer that control would need to be replaced but because I cannot test any further there could be other issues. Quoted customer for replacement of control and saved estimate. Customer declined repair."

We serviced a

WHIRLPOOL M/W OTR

Model WMH53521HZ06

Near Belmont, North Carolina 28012

Mitch H.

Job Details: 05/17/2025

"Tested and found blower fan only humming, not starting. Would need new blower assembly. Quoted customer for repair and saved estimate. Customer wants to think about it and will let us know."

We serviced a

MAYTAG FREEZER UPRIGHT

Model MZF34X20DW06

Near Watertown, Connecticut 06779

Jimmy R.

Job Details: 05/16/2025

Arrived and found unit unplugged advised customer unit needs to be plugged in to get a real reading and to know whats going on advised once plugged in to add food and we would order compressor then when it comes in we would call to schedule return visit advised compressor part is only thing that would be covered no labor or the service fee ; ordrng 1 W11578208 (Compressor) and 1 W11109499 (Drier)

We serviced a

SAMSUNG REFRIGERATOR FDB

Model RF30HDEDTSR/AA

Near Windsor, Connecticut 06095

Mike K.

Job Details: 05/16/2025

"Complaint of ice production stopping or slowed, bin leve going down. This is on lower icemaker, upper icemaker hasnt worked in years.37 in rf, -1 in n fr. Water pressure at dispenser is ok, ran icemaker harvest test and dropped cubes and filled fine. Suggest emptying tray and monitoring production, if not making ice replace icemaker, saved quote. Collected for service call"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS321SDHZ08

Near South Windsor, Connecticut 06074

Gary V.

Job Details: 05/16/2025

"Inspected and found bins and shelf broken, replaced bins and shelf, tested fine."

We serviced a

SAMSUNG REFRIGERATOR FDB

Model RF28R6301SR/AA

Near Palmer, Massachusetts 01069

Chris B.

Job Details: 05/16/2025

Complaint that the ice maker is not working properly. Found heavy ice buildup and customer mentioned that it keeps building up and making a mess. Will order IM Board and sealant for approval.; rqstng P&A on 1 DA81-05595A (Sealant) and 1 DA97-15217D (Ice Maker) and 1 DA82-02367A (Clips) and 1 DA97-12540G (Heater Auger) and 1 DA92-01190A (Control Board)

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC300ESS11

Near Northbridge, Massachusetts 01588

Glenn

Job Details: 05/16/2025

Amy installed the compressor and filter dryer pressurized with nitrogen no leaks found at this time. Will the vacuum charged the fridge with 600 tested all OK?

We serviced a

GE WASHER TL

Model GTW180SCJ0WW

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 05/16/2025

Went to install the pressure switch but found the control panel holding tabs were cracked and broken needs additional part control panel. Repair declined customer is owed a partial refund

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Millbury, Massachusetts 01527

Glenn

Job Details: 05/16/2025

Found water pump failure replaced part from truck stock tested all OK ; used 1 W11025157 (MOTOR/SUMP) from stock

We serviced a

KITCHENAID ICE MACHINE

Model KUIX505ESS2

Near Fort Mill, South Carolina 29707

Clinton

Job Details: 05/16/2025

Ordered water valve and re circulating pump as pump ran dry bc water filling in the is so slow water slow. ; ordrng 1 W11542865 (Pump) and 1 W10897719 (Water valve)

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LW1

Near Indian Land, South Carolina 29707

Clinton

Job Details: 05/16/2025

Replaced control unit it worked properly after repair ran diagnostics cycle no issues.

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS04

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 05/16/2025

"I replaced all previously ordered parts, tested operations no further issues found today. Freezer doors now opening and closing easily original heater had 30.2 ohms replaced it new one has 30.4 ohms. pin connector fits tighter on new one when clipping it together."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Brimfield, Massachusetts 01010

Chris B.

Job Details: 05/16/2025

"Replaced all parts ran vacuum and pressure checked with nitrogen and no leaks on the connections charged unit with 53 grams. Unit is cooling normal. ; used 1 W11504445 (COUPLER 5/4), 2 W11504447 (COUPLER 5/1.8 NR MS00), and 1 W11109499 (FILTER DRIER-TUBE R600a) from stock"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF577KPS03

Near Charlotte, North Carolina 28278

Caleb

Job Details: 05/16/2025

"Unit needs gasket for freezer door. Asked another tech for part number and he informed me that we carry those as stock, my system says I have 2 after confirming part number. I never received these gaskets. Unit needs 2 gaskets for freezer door due to pocket of insulation missing in freezer door. Spoke with Lisa; ordrng 2 W11159728 (Gasket)s"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51EC0HS20

Near Charlotte, North Carolina 28214

Caleb

Job Details: 05/16/2025

"Replaced both controls, found evidence of corrosion on boards. Unit now checks fine. Advised customer that if still experiencing issues then to first have the builder confirm wiring to unit."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF736SDAM13

Near Charlotte, North Carolina 28214

Caleb

Job Details: 05/16/2025

"Part we put on was defective. Stated that bimetal was open when it was covered in ice, unit needs new fan motor with bimetal. ; ordrng 1 W11452196 (Fan)"

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Pawtucket, Rhode Island 02860

Lee

Job Details: 05/16/2025

"Customer states unit does not dry clothesConfirmed issue, found dryer belt has broken clothes not tumbling, replaced with repair kit, tested okay; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

AMANA RANGE

Model AER6603SMS1

Near Pawtucket, Rhode Island 02860

Lee

Job Details: 05/16/2025

"Customer states oven does not heat up .Confirmed issue, found door slightly ajar not fully hitting door switch caused by the door latch being bent upwards and hitting the door, correct door latch unit now heats up properly."

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT112CZJZ01

Near Waterbury, Connecticut 06704

Andre

Job Details: 05/16/2025

Ck unit upon arrival and found drain frozen defrost all ice from drain and unit now operating to manufacturers specs

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PW0

Near Waterbury, Connecticut 06705

Andre

Job Details: 05/16/2025

Ck unit upon arrival and install control board remove and found latch damage install latch from truck stock and calibrate unit. See attach photo from previous visit unit has no control when customer got unit delivered ; used 1 W11700916 (Latch) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Bristol, Connecticut 06010

Andre

Job Details: 05/16/2025

Ck unit upon arrival remove and install parts pressurize system and monitor pressure and found no drop in pressure. Add Freon Freon to system and monitor unit and unit start to create a full frost pattern inform customer 24hr for proper cooling

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS325SDHZ08

Near New Britain, Connecticut 06053

Andre

Job Details: 05/16/2025

Ck unit upon arrival and defrost remainder of ice build up from evaporator and install heater harness and thermistor order by previous service technician

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Southington, Connecticut 06489

Andre

Job Details: 05/16/2025

Ck unit upon arrival and customer stated unit has a smell but not consistent and not after every wash. Check and found drain hose loop correctly. Double sink next to dish washer full sink with water and let sink drain and found sink draining fast inform customer unit is design for water to still settle within drain lines unable to correct any issue for smell. No mechanical failure at this given time

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPB2

Near Manchester, Connecticut 06042

Gary V.

Job Details: 05/16/2025

"Inspected and ran diagnostics, found main acu wash relay stuck and continuing thru entire cycle without draining or refilling, needs main acu and will submit estimate and call for return date.; rqstng P&A on 1 W11683652 (Main acu)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Vernon, Connecticut 06066

Gary V.

Job Details: 05/16/2025

"Inspected and found no fault codes, but found power supply cord connected to main acu became dislodged, causing unit to shut off randomly ,and reinserted completely, cycled thru diagnostics test and all functions now test fine.; dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP"

We serviced a

KITCHENAID RANGE

Model KCGD500GSS00

Near Ellington, Connecticut 06029

Gary V.

Job Details: 05/16/2025

"Inspected and found left front burner valve broken and leaking gas, shut gas off, and will order valve and return.; ordrng 1 W10844343 (Left front burner valve)"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Leicester, Massachusetts 01524

Glenn

Job Details: 05/16/2025

Replaced latch for dryer door tested all OK

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW0

Near Millis, Massachusetts 02054

Aimee

Job Details: 05/16/2025

Installed new control and ran diagnostics Also a drain and spin

We serviced a

WHIRLPOOL DRYER

Model WED6150PW0

Near York, South Carolina 29745

Mitch H.

Job Details: 05/16/2025

"Checked and found heating element bad. Removed and replaced element, tested, dryer now heating and operating properly.; used 1 279838 (Element) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3436RZ00

Near Newport, South Carolina 29732

Mitch H.

Job Details: 05/16/2025

Checked and found freezer door gasket deformed and not sealing correctly. Ordering gasket. Checked part availability and scheduled return for 5/21 AM ; ordrng 1 WPW10714545 (Freezer door gasket)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near York, South Carolina 29745

Mitch H.

Job Details: 05/16/2025

Tested and ran diagnostics. No error codes found. All components checked good. Dishwasher operation as designed. Customer is not using rinse aid. Advised her that rinse aid is required to ensure proper drying.

We serviced a

MAYTAG WASHER TL

Model MVW7230HW0

Near Indian Trail, North Carolina 28079

Clinton

Job Details: 05/16/2025

Ran two diagnostics cycles washer made no noise at all. It was severely un balanced the legs under I leveled unit. Unit is dirty didnt see gear oil out from unit wash plate tight. I asked customer to record noise if it happens again

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Charlotte, North Carolina 28277

Clinton

Job Details: 05/16/2025

Pressure Sensor Error or Drain Pump Running ContinuouslyS Code: S153EBEective Dates: 2/12/2025 - 12/31/2025Parts and Labor replaced faulty control unit was stuck in drain ran calibration cycle after repair no faults no issues

We serviced a

WHIRLPOOL COOKTOP

Model WCG77US0HS00

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 05/16/2025

I took unit completely apart inspected for any leakage no bubbles showing from around any of the valves no bubbles found from any of the orifices no bubbles found from gas regulator no bubbles found from any of the gas connections. No bubbles found from yellow hose connection two shut off valve. Customer recently had all the siding replaced or repaired on her house Multiple nail spots appearing. I suspect they may have hit a gas line in the wall causing leak when she had her siding repaired replaced. I called Safety Team emailed pictures over to Safety Team file number. 7741527976

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRV986FDEM00

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 05/16/2025

Complaint refrigerator leaking water not cooling properly and pantry. I found pantry drawer harness is broken found pantry door. To pieces harness from water intrusion Pantry user interface. Found water is coming from drain and icemaker leaking from dual valve and ceiling. office to call customer when parts come in or if door shipped directly to customer customer to call Office when part comes in. ; ordrng 1 WPW10341329 (Valve) and 1 W11457241 (Drip pan) and 1 W11087438 (Mtr) and 1 WPW10389152 (Support) and 1 W10815674 (Door SS pantry w molded harness) and 1 W11170612 (Harness) and 1 WPW10677119 (Ui) and 1 W11745092 (Hose)

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW4

Near Monson, Massachusetts 01057

Chris B.

Job Details: 05/16/2025

Replaced fuses and ran unit. Dryer heating properly. Verified that it cycled 5 times and all working normal.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF540CWHZ11

Near East Longmeadow, Massachusetts 01028

Chris B.

Job Details: 05/16/2025

Upon arrival found door closing ok but very minor frost buildup. After verifying found the freezer door inner panel at the bottom is twisted and gasket barely holds in place. Mentioned to the customer to keep an eye out for any frost buildup on the freezer side.; O-emld tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Charlotte, North Carolina 28210

Caleb

Job Details: 05/16/2025

Found harness to drain pump was loose. Corrected and unit now drains fine.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Charlotte, North Carolina 28226

Caleb

Job Details: 05/16/2025

Unit needs new control. Drain running constantly. Checked pressure hose for kinks. No issues. Save pump for return.; ordrng 1 W11608056 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Ellington, Connecticut 06029

Gary V.

Job Details: 05/16/2025

"Inspected and found check valve in drain hose defective causing dirty water to seep back into sump assy causing odor, will replace drain pump on return visit also, will order drain hose and return to replace.; rqstng P&A on 1 8269144A (Drain hose) and 1 WPW10545278 (Drain hose), states that autho needed"

We serviced a

WHIRLPOOL WASHER FL

Model WFW95HEDC0

Near Ellington, Connecticut 06029

Gary V.

Job Details: 05/16/2025

"Installed new drain pump and shocks, cycled thru and tested fine.; dspstn on spec-tagged invntry: 1 WPW10605427 DRAIN PUMP"

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 05/16/2025

Customer complained of noise. Found earring in drum felt . Didnt have to take machine apart to find. Noise now gone. Collected trip fee.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Bessemer City, North Carolina 28016

Ryan S.

Job Details: 05/16/2025

Unit had pressure system fault. Installed new control board. Ran quickest. Unit filled and started wash cycle. Drained unit. Verified proper operation.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF767SDHZ

Near Denver, North Carolina 28037

Ryan S.

Job Details: 05/16/2025

Customer complained unit has frost inside freezer door. Also noticed water on top of freezer door gasket from co sensation. Both issues are caused by gasket not sealing properly. Installed ts gaskets for issue per appliance fix live video instructions. Showed customer how issue happens. Door sliders were replaced due to frost buildup . just had frost buildup from issue that was resolved. Verified proper operation.; used 2 W11159728 (GASKET) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 05/16/2025

Customer complained of dents in new dishwasher . Too pictures of dent. Installed pre Id door panel. Verified proper install and operation.

We serviced a

WHIRLPOOL MW/WALL OVEN COM

Model WOEC3030LS01

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 05/16/2025

Complaint scratches on door glass stainless steel on a lower edge where it had scraped oven door glass. I replaced glass tested operations of microwave. Verified oven and microwave for heating properly. No further issues found at this time with appliance.

We serviced a

AMANA WASHER TL

Model NTW4516FW4

Near Fort Mill, South Carolina 29707

Clinton

Job Details: 05/16/2025

Installed control tested unit it in diagnostics. No faults no errors unit washing properly after repair

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 05/16/2025

Customer complained unit bottom panel had warped now when in use alot of smoke . Customer stated the panel warping is why it happened. Called safety after taking pictures . Safety sr# 7741529086. Safety says customer would have to cover any repairs. Corded customer repair for replacing bottom panel. Customer denied repair. Let customer clean out grease showed her how to reinstall bottom panel verified proper operation other than grease issue.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 05/16/2025

Customer complained unit constantly running (draining) . Found pressure system fault. Replaced control board from pre Id ts. Ran quick wash unit filled and started wash cycle. Verified proper operation.

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT311FZDB01

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 05/16/2025

Customer didnt unplug unit so had to defrost unit. Installed new heater and control. Ran service diag. Heater came on. Verified proper operation.

We serviced a

AMANA REFRIGERATOR FDB

Model ABB2224BRW05

Near Kershaw, South Carolina 29067

Jonathan J.

Job Details: 05/16/2025

Complaint freezer door keeps freezing up light will not turn on. Dork gasket not ceiling on the top edge. I found complaint true I replaced gasket tested operations heated gasket. No further issues found at this time with refrigerator.

We serviced a

MAYTAG FREEZER

Model MFI2269VEM10

Near Providence, Rhode Island 02909

Lee

Job Details: 05/16/2025

"Installed fan motor, observed poor frost pattern, see quickpics, need to set unit up for sealed system job, likely leaking from evaporator, need to order Evap and compressor.; ordrng 1 W10166256 (evaporator) and 1 W10160407 (compressor) and 1 W11506635 (Service valve)"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF507HPS01

Near Cranston, Rhode Island 02921

Lee

Job Details: 05/16/2025

Installed part tested okay

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC300ESS03

Near Avon, Connecticut 06001

Mike K.

Job Details: 05/16/2025

Replaced gasket and steamed out wrinkles. Door sealing fine. Instructed to leave closed for afternoons at n to allow to form.

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KFIS25XVMS6

Near Clover, South Carolina 29710

Mitch H.

Job Details: 05/16/2025

Checked and tested. Found ice maker would not energize or cycle. No signal from control. Ordering control and ice maker. Checked part availability and scheduled return for 5/22 AM ; ordrng 1 WPW10300024 (Ice maker) and 1 WPW10312695 (Control)

We serviced a

MAYTAG WASHER TL

Model MVW7232HW2

Near Tega Cay, South Carolina 29708

Mitch H.

Job Details: 05/16/2025

"Removed and replaced stator and rotor. Reassembled, ran DLMS calibration, completed correctly. Exited diagnostics, started washer in Quick wash cycle, filled and agitated properly. All components now operating as designed."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF577KPS02

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 05/16/2025

"Tested and checked all fans, evaporator and other components. No issues found. Entered diagnostics,ran tests for evaporator, condenser and ice box fans. All operating properly and quietly. Checked damper, operating properly and quietly. No unusual noises found. Refrigerator operating as designed."

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PW0

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 05/16/2025

"Checked and found that rotor bolt had fallen out and gotten caught between guard and jammed in rotor. This caused damage to rotor and stator. Attempted to reinstall bolt but found threads in gear case shaft damaged. Ordering gear case, rotor and stator. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11449841 (Gear case) and 1 W11195971 (Stator) and 1 W11260238 (Rotor) and 1 W10752189 (Bolt) and 1 W11510461 (Wash plate) and 1 2Xtime (2X time)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5010LW0

Near Watertown, Connecticut 06779

Jimmy R.

Job Details: 05/16/2025

"Installed new parts and recalibrated machine unit went thew normally, ran a wash then a spin and all operations are now working to factory specs"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW0

Near Waterbury, Connecticut 06705

Jimmy R.

Job Details: 05/16/2025

"Tested washer and found unit would start then go right to done never sensing a load. Ran a diagnostics and found drain error, checked drain and found wires at harness broken causing no power to drain pump. Replace harness and clip recalibrated and unit is now draining and working to specs ; used 1 W11643701 (HARNESS LOWER), and 1 w11755726 (CLIP) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRQA59CNKZ

Near Wolcott, Connecticut 06705

Jimmy R.

Job Details: 05/16/2025

"Tested unit and found fridge light not coming on removed light and checked voltage finding 12v dc to light connection led module faulty, will order and replace module advised we would call when in for return visit ; ordrng 1 W11470191 (Module)"

We serviced a

KITCHENAID M/W OTR

Model KOCE500ESS09

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 05/16/2025

"Installed new magnetron and heated unit up using a cup of water, water came out hot and all operations are working to specs"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 05/16/2025

Installed new panel and harness ran unit thew a test cycle and unit is now powering up and operating properly

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Wallingford, Connecticut 06492

Jimmy R.

Job Details: 05/16/2025

Ran unit due to shutting off and checked for errors found F3e1 pressure system fault f8e1 long drain ran a test cycle and unit would just run the drain pump control faulty. Replaced control and recalibrated unit ran a wash and spin all operations are now working to specs

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model ED5NHEXMQ00

Near Avon, Connecticut 06001

Mike K.

Job Details: 05/16/2025

"Complaint of fr defrosting/frosting, door not closing properly. Found door not sealing well at lower right on freezer door closer looks fine gasket not damaged. Raised front feet and door closing better and reformed gasket. Removed evap and verified good frost pattern and fan operation. Cs had food jammed into unit and was blocking fr vents and rf vents. And matrices to leave then open for good airflow. Unit went into defrost and operation verified. Cleaned front of condenser. Rf door gasket also not sealing breaker n lower left corner, gasket is damaged and closers are worn/no longer functioning. Ordering closers and gasket; ordrng 1 2159075 (Gasket rf) and 1 WP2182179 (Upper cam) and 1 WPW10329686 (Lower cam)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Torrington, Connecticut 06790

Mike K.

Job Details: 05/16/2025

"Unit is under 1yr wp warranty per service bench. Complaint of not washing. Ran diagnostics and unit fills, wash motor not running.Replaced sump assy and ran through diagnostics, running fine, heater operation verified.; used 1 W11613479 (MOTOR/SUMP) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Warwick, Rhode Island 02889

Lee

Job Details: 05/16/2025

"Customer states unit does not open detergent from Dispenser confirmed issue, unit is apart of a service pointer, need to replace Technical Service Pointer #: W11765167AWeds pm ; ordrng 1 W11412300 (Dispenser), dspstn on spec-tagged invntry: 1 W11460945 MOTOR/SUMP"

We serviced a

WHIRLPOOL WASHER-DRYER COM

Model WET4024HW0

Near East Providence, Rhode Island 02914

Lee

Job Details: 05/16/2025

"Customer states unit does not drain, confirmed issue, found sock in drain pump, removed, tested okay, suggested using mesh bags for smaller items.Went over use and care with customer"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near North Providence, Rhode Island 02904

Lee

Job Details: 05/16/2025

Installed all parts tested okay

We serviced a

SAMSUNG REFRIGERATOR FDB

Model RF29BB86004MAA

Near New Hartford, Connecticut 06057

Mike K.

Job Details: 05/16/2025

"Replaced icemaker and tested both in harvest, both completed harvest and filled (cubed ice was one replaced)"

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