We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES2
Near Belchertown, MA 01007
Chris B.
Job Details:
01/09/2024
Complaint that the unit is not working properly. Found that the ac outlet not sending voltage to L2 side and giving the F9 no load error code. Mentioned to the customer to have the electrical verified.
We serviced a
KITCHENAID OVEN
Model KFGC506JBK05
Near Ware, MA 01082
Chris B.
Job Details:
01/09/2024
Complaint that the unit is not heating properly. Found that the gas valve was closed. Found bake side not igniting. Call 857-261-7737 Patrick for return date.; ordrng 1 WPW10511278 (Spark Module) and 1 W11446236 (Harness Wire Bake Igniter) and 1 W11355920 (Igniter) and 1 W11355922 (Igniter)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Charlotte, NC 28278
Jeff L.
Job Details:
01/09/2024
Unit is only 3 weeks old found the suspension rods in good shape the unit isnt old enough to have a tub problem. I did find a screw underneath one of the legs which sits on a flood pan causing the unit to get off balance and allow more banging than normal. I showed customer the screw remove all 3 screws from flood pan. They were just laying down I. Pan were not mounted to anything. Unit ran and checked okCall complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Bristol, CT 06010
Chuck M.
Job Details:
01/09/2024
Arrived to diagnose refrigerator and man answered door and said they are all set. Refrigerator is working and service call should have been canceled. No diagnostics performed. No service fee collected.
We serviced a
MAYTAG WASHER
Model MVW7232HC1
Near Waterbury, CT 06708
Jimmy R.
Job Details:
01/09/2024
"Ran washer and found unit would not spin or complete a wash cycle found agitator spinning with basket, checked for errors and found F7e4 basket reengagement failure checked slider assembly and found broken causing clutch to not engage and unit to not wash properly. Replaced faulty slider and recalibrated unit, ran a wash and spin leveled unit and all operations are now working to specs ; used 1 W10734521 (Slider) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADW3
Near Simsbury, CT 06089
Chuck M.
Job Details:
01/09/2024
"Customer complaint is that dishwasher was not drying or heating and detergent was not dissolving. Ran diagnostics cycle and found error codes F4e3 wash motor not running. F7e1 no heat. Wash motor was receiving voltage but not running. Heater circuit was off on control. Replaced wash motor and advised customer to use rinse aid for better drying performance. ; dspstn on spec-tagged invntry: 1 W10518394 HEATER , used 1 W11025157 (MOTOR/SUMP) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KUDR204KPA00
Near Mooresville, NC 28117
Ryan S.
Job Details:
01/09/2024
"Customer complained unit not cooling, ran test on unit and formed control not sending voltage to compressor. Turned unit on and off several times and unit not running. Control is bad. Only sending 10v to unit. Found proper voltage at wall and neutral is good. Ordering new control, owed. Keeping compressor and filter for return call and will replace compressor on return call. Cant install compressor now. Will need 2xtimeframe for compressor. Scheduled return call for 1-16-23 am. ; ordrng 1 W11568810 (Pcb control board), rqstng P&A on 1 2xtimeframe (2xtimframe e), dspstn on spec-tagged invntry: 1 W11109499 FILTER DRIER-TUBE R600a"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Simsbury, CT 06089
Chuck M.
Job Details:
01/09/2024
Customer complaint is that dryer was making a thumping noise. Inspected and found object stuck between dryer drum and glide. Removed and tested. Showed customer it works.
We serviced a
JENN-AIR OVEN
Model JJW3430LL00
Near Stanley, NC 28164
Ryan S.
Job Details:
01/09/2024
"Customer complained door is crooked leaning to the left. Confirmed door is leaning to the left. The door is installed in the oven correctly and door is lower on left side and higher on right side. Customer had builder come out and level unit and he suspects frame damage. Inspected unit and cant physically see issue but when door is installed door dos lean to left. Called techline. ,after pulling unit out to check found bottom left side/ frame/ leg is bent in and down causing the oven to lean to the left . Took more pictures. Informed techline of findings. Found damage to porcelain loner around left side hinge recover. Door is not staying closed due to issue and door is leaning to the left at a counterclockwise motion. Informed techline of findings. Sr#7737844815 side frame is replaceable, porcelain can only be replaced with paint. Techline said that if customer doesnt want unit repaired to call customer service to get options of replacing unit. Everything documented in tech line. Customer wanted to call customer service to get unit replaced . Would need W10663556 side chassis left, W10318190 side chase right, 72032 touch up paint black for repair. W10821321 base foot X 2. If"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Fort Mill, SC 29715
Mitch H.
Job Details:
01/09/2024
"Service was for cooktop, not oven. Confirmed closing date and took picture of closing document. Found left front burner electrode sparking intermittently when valve not in ignite position. Ordering switch assembly and electrode. Checked part availability and scheduled return for 1/15 PM; ordrng 1 W11561439 (Switch assembly) and 1 W11507531 (Electrode)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Indian Land, SC 29707
Jonathan J.
Job Details:
01/09/2024
Complaint dishwasher leaking from underneath not sure where. I found OWI sensor was not properly secured. Appears to have just been pushed into hole never properly clicked or secured properly. Due to OWA sensor not properly installed every time dishwasher filled with water. It would leak water out at the same time as a constant steady drip. No additional issues found after re-securing and properly installing OI sensor. Everything is working properly and no additional leaking found.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Lancaster, SC 29720
Jonathan J.
Job Details:
01/09/2024
"Complaint drum will not spin motor. Sounds like its turning on. Unit has power and is getting hot. I found dryer motor pulley snapped in half shredding belt breaking idler pulley. Had to replace motor assembly, blower wheel and component kit. Replaced all parts tested operations dryer is now working fine with no further issues. ; used 1 279827 (MOTOR), 1 4392065 (DRYER REPAIR KIT), and 1 WP694089 (BLOWER WHEEL) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Lancaster, SC 29720
Jonathan J.
Job Details:
01/09/2024
"Complaint, dishwasher is the issue dishwasher heating limit will not turn off when dishwasher is plugged in no issues with the oven or cooktop. I looked at the oven found F5 E1 error code sadly cannot look at the dishwasher because we do not have service set up for the dishwasher, no heating issues found I found loose connection to motor latch Assembly on oven. Secured connector tested operations. Everything is now working properly. No further error. Codes placed unit into test mode. Ram diagnostics test on oven and cooktop. No issues. Found no error codes. Found either. Control not needed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1FHTXMT04
Near Kershaw, SC 29067
Jonathan J.
Job Details:
01/09/2024
Complaint leaking water from freezer and fresh food section I found drain tube restricted I cleared drain tube tested operation by running boiling water down drain water flowing fine into drain basin.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Southington, CT 06489
Jimmy R.
Job Details:
01/09/2024
"Tested unit and found fridge not cooling in both sections noticed compressor just clicking and not running, removed rear access panel and found compressor warm and not running, checked relay and found blown. Replaced relay and unit started right up and started to cool, compressor pulling heat form condenser and frost patterns building up. All operations now working to specs, advised to give unit 24hrs so temps can regulate ; used 1 8201786 (OVERLOAD/RELAY KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Meriden, CT 06451
Jimmy R.
Job Details:
01/09/2024
"Checked over unit and found washer had stopped mid cycle and shut down never spinning out clothes, found washer out of balance and unit would not start unit would never lock checked lock and noticed latch broken off causing issue with starting replaced latch and ran machine threw a spin. Advised customer on pausing unit and adjusting clothes when unit is banging. All operations are now working to specs ; used 1 W11457841 (Latch) from stock"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW5620HW3
Near Southington, CT 06489
Jimmy R.
Job Details:
01/09/2024
"Tested unit and found washer would not start a wash cycle found latch just clicking, checked for errors and found F5e2 lock failure f8e1 long fill removed latch and found faulty not locking door causing unit to not start a wash cycle. Unit will need new latch will order and return checked filling and unit is filling strong and normal could have been an issue with running when water was shut off erroring out.; ordrng 1 W11565030 (Latch)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Hartford, CT 06120
Chuck M.
Job Details:
01/09/2024
Customer complaint is that agitator is not washing. Inspected and found dogs missing. Replaced agitator cam. Lower agitator is stripped at drive shaft order agitator. ; ordrng 1 WP3951744 (agitator)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Iron Station, NC 28080
Ryan S.
Job Details:
01/09/2024
"Upon arriving found model and serial number was not correct.,called Randy, informed customer to call and get new ticket made."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cherryville, NC 28021
Ryan S.
Job Details:
01/09/2024
"Customer stated unit was knocking, found suspension rod loose. Replaced suspension rods, tested unit, tests fine, advised customer of proper use and care."
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC2
Near Fort Mill, SC 29715
Mitch H.
Job Details:
01/09/2024
"Removed and replaced pressure switch, tested, still giving F3E1 water level error. Replaced main control, tested, no longer showing error. Ran diagnostics cycle, completed properly. Tested washer on quick wash, all functions operating properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rock Hill, SC 29730
Mitch H.
Job Details:
01/09/2024
"Tested and ran diagnostics. No stored error codes. Tested washer in quick wash and drain and spin. Found noise coming from cam in spin cycle. Replaced cam, actuator and belt. Retested, all operating properly.; used 1 W10721967 (Cam), 1 W10913953 (Actuator), and 1 W11239857 (Belt) from stock"
We serviced a
SAMSUNG WASHER
Model WA50R5200AW/US
Near Killingly, CT 06241
Amanda R.
Job Details:
01/09/2024
Suspension bad wont complete cycle keeps adding to re balance unit ; rqstng P&A on 4 DC97-16350U (Suspension)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Killingly, CT 06241
Amanda R.
Job Details:
01/09/2024
Replaced compressor vacuumed system now wait 24 hours to freeze things in freezer
We serviced a
BOSCH REFRIGERATOR
Model B36CD50SNS/02
Near Plainfield, CT 06374
Amanda R.
Job Details:
01/09/2024
Stopped making and dispensing water replace filter icon cant be reset needs new control ; rqstng P&A on 1 12033817 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Windham, CT 06280
Amanda R.
Job Details:
01/09/2024
Freezer defrosted ff section not cooling normally compressor running needs sealed system work ; ordrng 1 W11547313 (Compressor)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
01/09/2024
Found rotor bolt missing and clutch broken. Installed new slider kit and ran calibration then self test all checks ok. ; used 1 W10734521 (SLIDER) from stock
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Manchester, CT 06042
Jeremy B.
Job Details:
01/09/2024
Belt broken. Installed repair kit all checks ok. Customer must clean vent. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Manchester, CT 06040
Jeremy B.
Job Details:
01/09/2024
Installed. We control and set to recommended temps all checks ok.
We serviced a
LG REFRIGERATOR
Model LFXS29766S
Near South Windsor, CT 06074
Jeremy B.
Job Details:
01/09/2024
Both sections not cooling. Found fans and compressor running. Unit has a sealed system leak. Sealed tater party under manufacturer warranty. Recommend customer contact LG.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Vernon, CT 06066
Jeremy B.
Job Details:
01/09/2024
Customers complaint is washer banging and shaking. Ran diag found no error codes. Ran automatic test and it went through properly. Suspension is good. Ran calibration instructed customer on proper load size and load distribution.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Vernon, CT 06066
Jeremy B.
Job Details:
01/09/2024
Dishwasher randomly not draining keeps giving F9E1 pump over heats. Replaced and tested all checks ok. ; used 1 W11497943 (DRAIN PUMP/W CHOPPER) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Charlotte, NC 28262
Robert A.
Job Details:
01/09/2024
Cx complaint that the unit is not powering on. I inspected the unit to confirm the complaint. The unit is getting 218v from the wall and at terminal block. The control is getting 218v as well but it the display is not lighting up. The unit need a new control to resolve the issue. Im ordering the part for the return visit.; ordrng 1 W11583303 (Control board)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Charlotte, NC 28215
Robert A.
Job Details:
01/09/2024
"Cx complaint that the unit is not starting cycle, the lid lock continually clicks. I inspected the unit to confirm the complaint. I found an error code: f2e1. I ran a service cycle, all components passed. However the lid lock light did not turn on when the lid lock engaged during the service cycle. I cycled the power and ran a normal cycle, it worked fine and the lid lock light came on. The unit is working as designed."
We serviced a
WHIRLPOOL M/W OTR
Model WMH54521JZ00
Near Charlotte, NC 28269
Robert A.
Job Details:
01/09/2024
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Charlotte, NC 28205
Jeff L.
Job Details:
01/09/2024
Replaced UI unit ran and checked ok no fault codes presentCall complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Charlotte, NC 28205
Jeff L.
Job Details:
01/09/2024
Replaced all parts ordered door is shutting properly now with no noise present unit ran and checked okCall complete
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS00
Near Charlotte, NC 28227
Jeff L.
Job Details:
01/09/2024
Replaced UI unit ran and checked okCall complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Ware, MA 01082
Chris B.
Job Details:
01/09/2024
"Complaint that the unit is not cooling properly. Found very little frost pattern on the evap side. Ran diagnostic test and all steps are working correctly. Damper, heating element, evap fan, sensors all working properly. Will need a sealed system work. ; ordrng 1 W11557671 (Compressor Kit) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11109499 (Dryer Filter) and 1 W11504433 (Coupler) and 1 W11504447 (Coupler) and 1 W11506635 (Processing Tube) and 1 2xFrameJob (2x Frame Job)"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Thomaston, CT 06787
Jimmy R.
Job Details:
01/09/2024
"Ran dryer and checked heating found unit is heating up but not drying clothes at end of cycle. Checked venting and found clean and blowing out strong and normal, ran a cycle and checked heater for cycling and unit is cycling heat as designed checked for Error snd found no codes in unit, after running found unit would not turn back on and display was blue but nothing registering, reset control and unit came back on and started to operate. Will order new console and control ; ordrng 1 W11618917 (Cntrl) and 1 W11413567 (Console)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Waterbury, CT 06708
Jimmy R.
Job Details:
01/09/2024
"Tested unit and found wile running dryer would make a awful vibration noise and would not stop,traced noise and found coming from middle of unit removed top and noticed noise coming from lint chute, found lint chute rattling moved and repositioned chute to stop making noise. Ran dryer and unit is now operating to factory specs"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Chaplin, CT 06235
Amanda R.
Job Details:
01/09/2024
Replaced dispenser assembly tested not leaking when filling
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Charlotte, NC 28216
Robert A.
Job Details:
01/09/2024
Cx complaint that the units cabinet light does not work. I inspected the unit to confirm the complaint. I found the door switch has separated and needs to be replaced. Im ordering the door switch to resolve the issue. The tenant is not comfortable with the repair being done without her home.; ordrng 1 W11384469 (Door switch)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Rock Hill, SC 29732
Mitch H.
Job Details:
01/09/2024
"Disassembled door. Removed and replaced vent assembly. Reassembled, tested dishwasher, all components working correctly. No sign of dripping from vent."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Clover, SC 29710
Mitch H.
Job Details:
01/09/2024
"Removed and removed pump/motor assembly. Reassembled, tested dishwasher and checked for leaks. All components operating properly and no leaks found."
We serviced a
MAYTAG DRYER
Model MEDP586KW0
Near Rocky Hill, CT 06067
Jeremy B.
Job Details:
01/08/2024
Dryer not drying. Found vent clogged. Customer must clean vent.
We serviced a
WHIRLPOOL DRYER
Model WED5300VW0
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
01/08/2024
Installed new repair kit and heating element. ; dspstn on spec-tagged invntry: 1 279838 ELEMENT and 1 4392065 DRYER REPAIR KIT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Amherst, MA 01002
Roger R.
Job Details:
01/08/2024
Found unit not defrosting properly in the refrigerator section. Will need service kit per service bulletin W11092686F Ordering drip pan and refrigerator evaporator sensor and fan. Changed defrost to 8hr defrost cycle. Will need to defrost upon return. ; ordrng 1 W11457241 (PAN-DRIP) and 1 W11087438 (EVAP MOTOR)
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near South Windsor, CT 06074
Gary V.
Job Details:
01/08/2024
"Installed new suspension rods and cycled,tested fine."
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Coventry, CT 06238
Amanda R.
Job Details:
01/08/2024
Replaced all parts tested operation normal
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Charlotte, NC 28277
Jeff L.
Job Details:
01/08/2024
The reservoir as being replaced due to last tech saying they could get the line out of water valve. I was able to remove waterline from valve and install new valve without having to replace the reservoir. Unit ran and checked okCall complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
01/08/2024
Installed new shelves and bin all checks ok.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Charlotte, NC 28213
Robert A.
Job Details:
01/08/2024
"Cx complaint that the unit is not starting cycles. I inspected the unit to confirm the complaint. I found the unit is connected to a switch, the switch was off. I turned the switch on and tested the unit for the cx. The unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS01
Near Granby, MA 01033
Roger R.
Job Details:
01/08/2024
Found unit has a broken icemaker that the sensing arm is disconnected inside. Replaced with new unit and all okay. ; used 1 W10884390 (ICE MAKER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Granby, MA 01033
Roger R.
Job Details:
01/08/2024
Found unit has a slight leak in the sealed system. Called techline and unit is under review for exchange. SR NUMBER 7738187448
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Charlotte, NC 28213
Robert A.
Job Details:
01/08/2024
"Cx complaint that the unit intermittent starts. I inspected the unit to confirm the complaint. I found an error code: f6e1. I cleared the code and start a cycle. The unit gave a chime when I pressed the start button, it eventually started after multiple attempts. I replaced the control and UI console to resolve the issue. I installed the parts and tested the unit for the cx. The unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXB00
Near West Springfield, MA 01089
Chris B.
Job Details:
01/08/2024
Complaint that the unit is leaking water from the bottom rear. Found bad water valve. Quoted parts and labor. Will order parts for a return visit. Customer asked please for Chris to return because theres very little space behind the refrigerator to get into.; ordrng 1 WPW10498990 (Water Valve.)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Springfield, MA 01107
Chris B.
Job Details:
01/08/2024
Complaint that the drum is not turning. Found broken belt and bad tensioner. Replaced part and unit running normal. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Charlotte, NC 28213
Robert A.
Job Details:
01/08/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Windsor, CT 06095
Gary V.
Job Details:
01/08/2024
"Inspected and found open thermal fuse and replaced, cycled and tested fine. Also informed customer theres problems with exhaust vent.; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UG
Near Windsor, CT 06095
Gary V.
Job Details:
01/08/2024
"Inspected and found wash arm dislodged from mounting plate, reinserted and tested fine."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Windsor, CT 06095
Gary V.
Job Details:
01/08/2024
"Inspected and found additional problems, compressor no longer pumping properly, quoted for sealed system repair and he will call. Unit was sold as is, no warranty left.; saved tckt"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS5
Near Gastonia, NC 28056
Ryan S.
Job Details:
01/08/2024
Retuned to install glass and inner door due to foreign substance on glass and door . Installed new parts and reassembled unit. Verified proper operation.
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Gastonia, NC 28054
Ryan S.
Job Details:
01/08/2024
"Customer complained unit not agitating. Found stator was loose. Added blue lock tight to bolt and ran unit though quick wash cycle.,verified proper operation. Also found customer floor had hole in back casing. Unit to be off balance. Informed customer of floor issue. Verified proper operation when back let wasnt in hole."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rock Hill, SC 29732
Mitch H.
Job Details:
01/08/2024
"Tested and ran diagnostics, found long fill error. Ran manual tests for valves, found cold water valve buzzing but not opening. Replaced valve, ran control calibration, tested washer. All valves and components operating properly.; used 1 W11210459 (Valve) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Torrington, CT 06790
Jimmy R.
Job Details:
01/08/2024
"Checked over unit and found no water dispensing and unit not Cooling properly, checked over dispenser and no water valve is humming, checked holding tank and found fill lines and tank frozen melted and unit is now dispensing water properly. Checked cooling issue and damper is not operating found damper getting stuck closed blocking air flow, unit going to need new damper and control parts tentative p/a ; ordrng 1 W11087463 (Damper) and 1 W11035836 (Control)"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Torrington, CT 06790
Jimmy R.
Job Details:
01/08/2024
"Tested unit and found washer would not advance in a cycle found unit would go right back to sensing when trying to start a wash cycle. Checked over unit and found latch had broke causing unit to not sense lid closed, replaced latch and recalibrated unit. Ran a wash and spin all operations now working to specs; used 1 W11457841 (STRIKE) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Fort Mill, SC 29708
Mitch H.
Job Details:
01/08/2024
Installed element support. All operating properly.; dspstn on spec-tagged invntry: 1 W10909479 BROIL SUPPORT
We serviced a
JENN-AIR MICROWAVE
Model JMW2430DP03
Near Clover, SC 29710
Mitch H.
Job Details:
01/08/2024
"Pulled oven partially from wall. Removed and replaced console assembly. Reinstalled oven in wall. Turned breaker back on. Programmed control, ensuring correct model number was selected and set. Tested both microwave and oven. Both operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Chicopee, MA 01013
Chris B.
Job Details:
01/08/2024
Replaced part and unit running normal. 1yr warranty on parts and labor.
We serviced a
WHIRLPOOL DRYER
Model LG7801XSN1
Near Northampton, MA 01060
Chris B.
Job Details:
01/08/2024
Complaint that the unit is not drying properly. Found venting clogged. Unit working normal. No issues found. Collected trip fee.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS05
Near Charlotte, NC 28214
Robert A.
Job Details:
01/08/2024
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Chicopee, MA 01020
Roger R.
Job Details:
01/08/2024
"Installed new rollers, supports and belt with idler pulley. Installed leveling legs as well. All okay now; dspstn on spec-tagged invntry: 1 4392065 DRYER REPAIR KIT"
We serviced a
JENN-AIR RANGE
Model JDS9860BDB
Near Wethersfield, CT 06109
Jeremy B.
Job Details:
01/08/2024
Installed new bake element and preheated to 350 all checks ok.
We serviced a
SAMSUNG REFRIGERATOR
Model RF4267HARS
Near Berlin, CT 06037
Jeremy B.
Job Details:
01/08/2024
Installed new evap cover and drain kit. Please allow 24 hrs for temps to stabilize. ; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Middletown, CT 06457
Jeremy B.
Job Details:
01/08/2024
"Washer not spinning out properly. Found agitator stripped and suspension rods worn basket bounces. Basket has an extreme wobble. Needs new basket, transmission,belt. ; rqstng P&A on 1 W11550891 (Agitator) and 1 W10752719 (Basket) and 1 W11130362 (Suspension) and 1 W11454734 (Transmission) and 1 W11239857 (Belt) and 1 W10913953 (Actuator)"
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC07
Near Durham, CT 06422
Jeremy B.
Job Details:
01/08/2024
Driveway not clear customer will call back to reschedule ; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW0
Near Westfield, MA 01085
Chris B.
Job Details:
01/08/2024
Replaced control board and unit running normal. Great heating present. 1yr warranty on parts and labor.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Westfield, MA 01085
Chris B.
Job Details:
01/08/2024
Replaced latch and unit running normal. Found that the door is very loose and not closing properly. Will need to order the hinge and sleeves. Schedule for a return trip.; ordrng 1 WPW10208415 (Hinge) and 4 WPW10208398 (Sleeves)s
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Springfield, MA 01128
Chris B.
Job Details:
01/08/2024
Found serial number is different than the one on the ticket because the customer had the unit replaced by Home Depot. Customer will need to call Whirlpool again and fix the issue with the model number because the old unit falls of the 1yr warranty. Customer mentioned that Whirlpool said that the unit is still under warranty because it was replaced on February 2023. Cannot verify unit at this moment.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Springfield, MA 01118
Chris B.
Job Details:
01/08/2024
"Complaint that the unit is not cycling through correctly. Found bad gear clutch and oil leaking from transmission. Will order transmission, splutch, actuator and screw. Agitator didnt come off. ; rqstng P&A on 1 W10913953 (Actuator) and 1 W11454741 (Gear Case) and 1 W10721967 (Splutch) and 1 W10772621 (Screw) and 1 285565 (Agitator) and 1 2xFrameJob (2x Frame Job), dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL0
Near Iron Station, NC 28080
Ryan S.
Job Details:
01/08/2024
"Retuned to install harness, sump and control. Installed all parts and reassembled unit. Ran unit through wash cycle and unit now working as designed. Showed customer unit running."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Mount Holly, NC 28120
Ryan S.
Job Details:
01/08/2024
"Retuned to install part ordered. Installed new harness, reassembled and ran wash cycle. Sump now energizing and unit working as designed."
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW3
Near Mount Holly, NC 28120
Ryan S.
Job Details:
01/08/2024
"Customer complained unit wont heat above 260?. Found unit was set to Celsius, not Fahrenheit. Hold up in temp select for 5 seconds to switch from C? to F? . Ran unit on 350? F and unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WFW9400SW04
Near Belmont, NC 28012
Ryan S.
Job Details:
01/08/2024
"Customer complained door broken. Found hinge broken at bottom, quoted hinge $393. Customer paid via card. Scheduled return call for 1-12-23 am. ; ordrng 1 WP8183202 (Door Hinge)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ06
Near Lake Wylie, SC 29710
Mitch H.
Job Details:
01/08/2024
"Tested and found microwave not heating. Magnetron is bad. Quoted customer for repair and saved estimate. Customer approved repair. Took microwave down, removed and replaced magnetron. Tested on counter, operating properly. Remounted microwave, tested again, heating and operating properly.; dspstn on spec-tagged invntry: 1 WPW10693025 MAGNETRON"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Watertown, CT 06779
Jimmy R.
Job Details:
01/08/2024
"Tested unit due to machine would not complete a wash cycle when running on normal any other cycle it would go threw normal would leave the clothes soaked and full of soap, when customer would run a drain and spin the unit would refill and run a whole cycle never drain and spin. Ran diagnostics and found error F0e2 over suds checked drum for over suds and no issue, checked pressure hose and found clear and clean ran several cycle and unit went threw recalibrated and unit went threw, will replace main control due to issue. Parts tentative p/a ; ordrng 1 W11611306 (Cntrl), states that autho needed"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM00
Near Northbridge, MA 01534
Aimee Z.
Job Details:
01/08/2024
Installed new right gasket and heated complete
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSM1WWP
Near Mansfield, MA 02048
Aimee Z.
Job Details:
01/08/2024
Checked error code found a 10 problem with the shifter Also needs new drain pump; ordrng 1 Wh23x10040 (Drain pump) and 1 WH18X27186 (Shifter)
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Matthews, NC 28104
Jonathan J.
Job Details:
01/08/2024
Our replaced the water level pressure switch assembly tested operation. No additional issues found everything is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS03
Near Weddington, NC 28104
Jonathan J.
Job Details:
01/08/2024
"Complaint refrigerator on the left side is not making ice. Icemaker was recently replaced. Icemaker is extremely loud. I found upon arrival. Icemaker had no water in it. No ice in it either icemaker have been turned off my cycled icemaker. Icemaker is extremely loud. Has e0 error code. water fill valve test 45 icemaker filled with water flawlessly. I suspect Phil tube may have been frozen over but other than that Im not seeing any evidence. Re-ordering icemaker for noise. ; ordrng 1 W11658802 (Ice maker), dspstn on spec-tagged invntry: 1 W11482383 VALVE"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Indian Trail, NC 28079
Jonathan J.
Job Details:
01/08/2024
"I replaced Gearcase and all previously ordered parts I tested operation no additional issues found no grinding noises anymore during agitation mode.; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT 1 W10913953 ACTUATOR , and 1 W11239857 BELT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ17
Near Indian Trail, NC 28079
Jonathan J.
Job Details:
01/08/2024
"Complaint unit not dispensing water. I found valve is defective. Replaced valve assembly also discovered pinhole leak at connecting hose. Repaired leak no additional issues found.; dspstn on spec-tagged invntry: 1 WPW10179146 VALVE , used 1 WP4373559 (FITTING 5/16-1/4) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25RFXFW01
Near Windsor Locks, CT 06096
Gary V.
Job Details:
01/08/2024
"Inspected and found dual inlet valve failure causing leak in freezer, quoted and he will call."
We serviced a
SPEED QUEEN WASHER
Model SWT121WN
Near Enfield, CT 06082
Gary V.
Job Details:
01/08/2024
"Inspected and found drain pump leaking and belt burnt up, quoted and he will call."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Enfield, CT 06082
Gary V.
Job Details:
01/08/2024
"Installed harness control and evap thermistor, cycled and tested fine, please allow 24-48 hours for temps to regulate.; used 1 WPW10383615 (THERMISTOR,FC) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Charlotte, NC 28216
Robert A.
Job Details:
01/08/2024
Cx complaint that the unit is making a loud cranking sound occasionally. I inspected the unit to confirm the complaint. I found the unit is cooling fine in both areas. I ran the damper door test and identified the noise. The unit needs a new damper door to resolve the issue. Im ordering the part for the return visit.; ordrng 1 W11236851 (Diffuser door)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Monroe, NC 28110
Jonathan J.
Job Details:
01/08/2024
Complaint washer wont finish a cycle I found only error code F8e1 no fill long fill I found hot water was turned off at valve and temp setting was set to cool wash not tap cold. I found drive belt slipping squealing in diagnostics cycle I replaced drive belt. I performed a control board calibration tested operation no additional issues found at this time. ; used 1 W11239857 (BELT) from stock
We serviced a
MAYTAG WASHER
Model LA9200
Near Marshville, NC 28103
Jonathan J.
Job Details:
01/08/2024
Complaint water leaking from the right side of the washing machine. I found drain hose where attaches two tub had become disconnected. I reconnected hose secured hose clamp tested operations no further issues or leaking occurring. As of right now. No additional issues found with washing machine either. Unit is spinning agitating and draining just fine.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
01/08/2024
"Complaint unit dispensing water very slowly even with filter removed. I found isolation valve is defective, preventing water from flowing through. Spraying a light mist, and shooting out chunks of rubber. ; ordrng 1 W11512399 (Valve), dspstn on spec-tagged invntry: 1 WPW10341320 VALVE"