Service History 20 - Advantage Appliance Repair

We serviced a

WHIRLPOOL REFRIGERATOR

Model G2IXEFMWS01

Near South Windsor, CT 06074

Jeremy B.

Job Details: 07/30/2024

Both sections not cooling. Found fans and compressor running no frost pattern. Needs new compressor and filter drier and system leak checked.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near South Windsor, CT 06074

Jeremy B.

Job Details: 07/30/2024

Installed new lid all checks ok.

We serviced a

JENN-AIR WARMING DRAWER

Model JJD3030IL00

Near Denver, NC 28037

Ryan S.

Job Details: 07/30/2024

Customer complained unit is crooked ordering new drawer slides. Schedule return call with other two calls separate tickets same home.; ordrng 2 WPW10188461 (Slide assembly)s

We serviced a

WHIIRLPOOL MICROWAVE

Model WOC75EC0HS00

Near Fort Mill, SC 29708

Mitch H.

Job Details: 07/30/2024

Tested and found door switch not making every time. Right side interlock not working properly. Needs interlock. Quoted customer for repair and saved estimate. Customer wants to discuss and make a decision. Collected for service call on ck# 2834

We serviced a

GE DRYER

Model GTD72EBSN0WS

Near Rock Hill, SC 29732

Mitch H.

Job Details: 07/30/2024

"Checked and tested. Found heating element bad and hi-limit blown. Requesting P&A for heater, high limit and thermostat. Advised customer that office will call to schedule when parts arrive.; rqstng P&A on 1 WE11X21156 (Heater) and 1 WE4M398 (Thermostat) and 1 WE04X26138 (Hi-limit)"

We serviced a

MAYTAG FREEZER

Model MZF34X20DW08

Near York, SC 29745

Mitch H.

Job Details: 07/30/2024

Removed and replaced main control and door gasket. Tested and ensured gasket sealing around full perimeter of door. Tested and control operating properly.

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near York, SC 29745

Mitch H.

Job Details: 07/30/2024

Tested and confirmed dryer overheating. Checked and found vent hose crimped. Checked outside vent and found no airflow from vent. Advised customer that dryer is operating properly but issue is caused by vent being blocked. Advised customer that they need to have vent checked and cleaned.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Clover, SC 29710

Mitch H.

Job Details: 07/30/2024

"Customer says that issue only happened once and washer has been working properly since. Entered diagnostics, no stored error codes. Ran calibration and automatic test cycle. Both completed properly. All components and functions working correctly. Washer operating as designed with no issues."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Lancaster, SC 29720

Jonathan J.

Job Details: 07/30/2024

"Complaint washing machine is unresponsive has a humming noise that will not stop unplugged washing machine because I am unsure what it is. I found customers complaint is true. Customer had an F8E one error code in fault history I found drain hose was shoved way too far down drain, causing an auto siphoning issue from septic field back into tub of washing machine, creating a flood water hazard. Computer to shut down forcing drain pump to come on causing customers complaint. I let control timeout itself. I fixed customers drain hose issue drain hose is now only 4 inches down into standpipe no further issues found washing machine is now working properly."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Monroe, NC 28110

Jonathan J.

Job Details: 07/30/2024

I replaced all previously ordered parts. I tested operations. Unit is filling with water properly. No additional issues found with refrigerator at this time.; dspstn on spec-tagged invntry: 1 W11658802 ICE MAKER and 2 WPW10479155 DAMPER CNTRL

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Monroe, NC 28110

Jonathan J.

Job Details: 07/30/2024

"Replaced all parts, tested operations Heater working test 13 test 5 defrost sensor pass 3 leds on. Unit producing full frost pattern going all the way down evaporator fan motor is working fine as of right now aired diffuser replaced and is working fine. Return vent between the freezer and the fresh food section is not blocked same resistance value at control board as at defrost sensor at room temperature Defrost evaporator core as well as core was still halfway frozen ; used 1 W11645127 (DAMPER CNTRL) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS23

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 07/30/2024

"I replaced hinges for still sticking out at top and crooked compared to right side. Called techline file #/SR# 7739141982. Manufacturer declared this thing cosmetically flawed, and no longer repairable. Customer to contact customer care team."

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 07/30/2024

"Replaced all previously ordered parts, tested operations no further issues found with washing machine here today. No leaking found either.; dspstn on spec-tagged invntry: 1 W11165546 VALVE and 1 W11400681 CNTRL-ELEC"

We serviced a

JENN-AIR ICEMAKER

Model JUIFX15HX00

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 07/30/2024

I replaced all previously ordered parts tested operations. Everything is now working properly. Unit is making thick ice with no problems.

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN1WW

Near Marshville, NC 28103

Jonathan J.

Job Details: 07/30/2024

Our replaced all previously order parts. Main control had also failed for sure. Drain pump relay. Pump. I replaced all previously ordered parts tested operations no further issues found with washing machine at this time. Set user interface to personality mode number four. No further issues found everything is working fine customers hot water valve attaching two house supply not machine is leaking like a sieve turned on no leaks. Customer says they have not had hot water machine and a long time. This machine requires hot water to work properly.

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GFE26JYMNFFS

Near Meriden, CT 06450

Jimmy R.

Job Details: 07/30/2024

"Checked over unit and found both sections not cooling found fridge reading 50 degrees and freezer reading 15 removed evaporator cover and checked frost pattern found unit was in a defrost cycle, waited for unit to come back on and machine started to frost over evap with a light frost. Checked compressor due to noisy and found super hot could not keep ur hand on it found drawing 8 amps but pulling heat threw condenser. Checked thermistors for fridge and freezer and found reading all over due to warm temps. Unit will need new compressor kit, drier and process stub also thermistor for fridge section. Parts tentative p/a ; ordrng 1 WR87X10224 (Compressor kit) and 1 WR86X25269 (Filter drier) and 1 W11506635 (Process stub), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Windsor, CT 06095

Jeremy B.

Job Details: 07/30/2024

Door on water filter housing came off. Was able to reinstall and change filter. The ice bucket is cracked at bottom causing ice to fall out. The icemaker intermittently making ice needs new. Requesting authorization in parts. ; rqstng P&A on 1 WPW10558424 (Ice bin) and 1 W11546935 (Icemaker)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Windsor, CT 06095

Jeremy B.

Job Details: 07/30/2024

"Customers complaint is washer making loud noise. Ran factory diagnostics and found cam not fully disengaging causing loose noise. Replaced cam and actuator. Ran calibration and then factory test again and all checks ok. ; used 1 W10721967 (CAM KIT), and 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Woodstock, CT 06281

Amanda R.

Job Details: 07/30/2024

Hitting cabinet in spin suspension bad quoted

We serviced a

SAMSUNG REFRIGERATOR

Model RF25HMEDBSG/AA03

Near Warren, MA 01083

Gary V.

Job Details: 07/30/2024

"Installed compressor and filter drier and pressurized system and found condenser coil rotted and system with water damage, unit needs entire sealed system replaced and needs second man to lift refrigerator to get condenser coil out.; rqstng P&A on 1 Da97-11491a (Condenser coil) and 1 Da96-00843c (Ff evap) and 1 Da96-00842c (Evap), dspstn on spec-tagged invntry: 1 W11506635 COUPLER 6 NF MS SV , states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model CHW9160GW1

Near Monson, MA 01057

Gary V.

Job Details: 07/30/2024

Arrived and tried to establish warranty and form of payment due to being out of labor warranty. Spoke with Customer over phone and they said they didnt have any form of payment.

We serviced a

MAYTAG WASHER

Model MVW7230HC1

Near Gastonia, NC 28054

Ryan S.

Job Details: 07/29/2024

Customer been playing unit vibrating too much on arrival found no error. Codes ran high-speed spin and unbalanced detection unit working as designed customer unit vibrating on high speed is normal over proper loading procedures for operation

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Manchester, CT 06040

Amanda R.

Job Details: 07/29/2024

The belt fell off reattached ran a drain and spin went over overloading unit

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near Kershaw, SC 29067

Jonathan J.

Job Details: 07/29/2024

Complaint refrigerator leaking from the back has been since we got the refrigerator delivered. Thought it was the waterline recently just removed and replaced. line refrigerator still leaking. I found cars for leak was the drain tube was not properly secured where it was supposed to be. I properly secured drain tube into proper location and also found condensation forming and sweating suction tube.. I insulated tube a little better as well with insulation that was already there. No further issues found leaking issue is resolved.

We serviced a

N/A N/A

Model KRFC704FPS05

Near Lancaster, SC 29720

Jonathan J.

Job Details: 07/29/2024

"Complaint unit is not making ice. I found icemaker is stuck in twisted rotation will not go back to home position. I am ordering icemaker, user interface, and main control to fix icemaker issue.; ordrng 1 W11664342 (Control) and 1 W11574766 (Ui) and 1 W11557001 (Ice maker)"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Lancaster, SC 29720

Jonathan J.

Job Details: 07/29/2024

I replaced gearcase and inner tub assembly tested operations. No leaking was able to verify original tub had a flat spot on the left side of the tub where gearcase would seat.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Gastonia, NC 28054

Ryan S.

Job Details: 07/29/2024

Upon arrival customer stoped me at door and said they have another company coming. Thought I was themwhen I called ahead.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Naugatuck, CT 06770

Jimmy R.

Job Details: 07/29/2024

Ran washer and found wile running a self test cycle unit would Try and spin with the agitator causing it to spin out of control and never drain out clothes. Checked hub and found faulty. Replaced hub and recalibrated machine ran a wash cycle and all operations are now working to specs ; used 1 W10528947 (HUB) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Blacksburg, SC 29702

Mitch H.

Job Details: 07/29/2024

"Removed and replaced solenoid. Evacuated refrigerant, replaced filter dryer. Charged with nitrogen, checked for leaks. Evacuated nitrogen, pulled vacuum, weighed in correct charge of 134A. Unit operating and cooling properly.; dspstn on spec-tagged invntry: 1 WPW10143759 FILTER DRIER UV"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Amherst, MA 01002

Chris B.

Job Details: 07/29/2024

Complaint that the washer is not starting any cycles. Found bad door lock. Will order part for a return visit.; ordrng 1 W11565030 (Door Lock)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM03

Near Windsor Locks, CT 06096

Amanda R.

Job Details: 07/29/2024

Customer canceled at door

We serviced a

SAMSUNG DRYER

Model DVE50R5200W/A3

Near York, SC 29745

Mitch H.

Job Details: 07/29/2024

Tested and found dryer will not start. Control working properly. Disassembled dryer and found thermal fuse on blower duct blown. Checked part availability and advised customer that office will call to schedule when part arrives.; rqstng P&A on 1 DC47-00016A (Thermal fuse)

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near Lancaster, SC 29720

Jonathan J.

Job Details: 07/29/2024

"Cool point dryer is not drying clothes. I found complete vent restriction going outside. I found open thermal cut out on heating element. I replaced cut out vent. Customer needs to have vent replaced or cleaned. No further issues found with dryer at this time. Heating element is still testing fine 10 ohms of resistance and open to frame. ; used 1 279816 (THERMAL KIT), and 1 W11224254 (VENT TEST KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Naugatuck, CT 06770

Jimmy R.

Job Details: 07/29/2024

"Tested unit and found fridge getting to 30 and freezer getting to 12 then unit would get down below 0 for a day then back up and same with fridge. Checked evap and found frost pattern not holding compressor hot to touch and Freon smelling burnt, unit has a small restriction in it and will need to be pressurized and pumped down will order new compressor,evaporator drier, due to burnt smell also r600 and prosse stub extra time needed plz ; ordrng 1 W11598433 (Evaporator) and 1 W11547313 (Compressor) and 1 L14000125 (R600) and 1 W11109499 (Drier) and 2 W11506635 (Prosess stub)s"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Hartford, CT 06106

Ruben C.

Job Details: 07/29/2024

Checked unit not getting power to drain pump could not get into diagnostics ordering control and lower harness ; ordrng 1 W11643701 (Harness lower) and 1 W11513246 (Control)

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Naugatuck, CT 06770

Jimmy R.

Job Details: 07/29/2024

"Tested unit and found washer would not start a cycle unit would display lid open never starting a cycle. Found strike broken causing issue, replaced strike and recalibrated machine ran a spin and found unit wobbling due to not level, leveled unit and all operations are now working properly ; used 1 W11457841 (STRIKE) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Catawba, SC 29704

Jonathan J.

Job Details: 07/29/2024

Complaint wont wash drains in sensing mode wont start cycle past wash. I found f8e1 I found cold water is just barely trickling. I found inlet water hose had collapsed. Causing issues with water pressure. Washing machine push too far back pinching collapsing waterline. I slid washing machine forward adjusted water hose tested operations unit getting full water pressure to washing machine. No further issues foundare steel braided hoses that are brand new.

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS20

Near Indian Land, SC 29707

Jonathan J.

Job Details: 07/29/2024

Complaint microwave heating issues touch screen not keeping time. I found customer is closing microwave door very softly causing open close door issues I found unit needs to be updated to correct time and display issues Technical Service Pointer #: W11437808 Rev BAction Required: MandatoryRelease Date: August 2023. Customer to call connectivity team at. 1-866-333-4591 for assistance in pairing unit.

We serviced a

WHIRLPOOL DRYER

Model CET9000GQ2

Near Meriden, CT 06451

Jimmy R.

Job Details: 07/29/2024

"Ran washer due to unit had leaked a few times and found no water stains in bottom of unit, ran a self test and found no leaking ran another high fill test and found water dripping from middle of door bellow, checked bellow and could not see any rip but water would drip from middle under counter balance bellow pinched. Will order new bellow and clamp ; ordrng 1 W10660257 (Bellow) and 1 8540108 (Clamp)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rock Hill, SC 29732

Mitch H.

Job Details: 07/29/2024

"Washer unplugged on arrival. Plugged back in, attempted to run diagnostics. Control would not enter diagnostics or respond to any inputs. Ordering control. Checked part availability and advised customer that office will call to schedule when part arrives.; ordrng 1 W11603810 (Control)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near York, SC 29745

Mitch H.

Job Details: 07/29/2024

"Entered diagnostics , no stored error codes. Ran component tests for agitate and spin. No issues found. Checked suspension rods, no problems, tub does not move abnormally. Customer had items available to test washer. Put items in and started quick wash cycle. Allowed to fill and agitate. No issues. Canceled cycle, switched to drain and spin.Washer spins and drains properly with no unusual movement."

We serviced a

SAMSUNG WASHER

Model EFLW317TIW1

Near Southwick, MA 01077

Mike K.

Job Details: 07/29/2024

"Unit will turn on and start, lock and nothing else. Display shows dim lights always, even when off. Cannot run diagnostics. Unit would need new control, and possibly u/I. Cannot test other components."

We serviced a

KENMORE MICROWAVE

Model A00261003A

Near East Windsor, CT 06016

Amanda R.

Job Details: 07/29/2024

They dont makes parts for this unit anymore

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near West Hartford, CT 06107

Ruben C.

Job Details: 07/29/2024

Replaced gearcase tested operation normal ran cycle normal no abnormal sound agitating normally; dspstn on spec-tagged invntry: 1 W11454741 GEARCASE

We serviced a

KITCHENAID RANGE

Model KSGG700ESS6

Near Charlotte, NC 28278

Mitch H.

Job Details: 07/29/2024

"Removed and replaced control and user interface. Keypad now operating properly. Customer says that prior to keypad issue that oven would not light properly or stay burning when it did. Removed oven bottom, tested oven, confirmed issue. Burner ignition is intermittent. Igniter has weak spark. Ordering spark module and igniter. Checked part availability. Customer is out of f town last part of week. Scheduled return for 8/5 AM.; ordrng 1 W10860916 (Spark module board) and 1 WPW10324262 (Igniter)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Southwick, MA 01077

Mike K.

Job Details: 07/29/2024

"Replaced control and evap fan assy ( includes harness/thermistor. When plugged in fan running, stopped while reassembling. Put unit into test 3 and fan running.Cs to monitor"

We serviced a

SAMSUNG REFRIGERATOR

Model RF23J9011SR/AA 16

Near Agawam, MA 01030

Mike K.

Job Details: 07/29/2024

"Unit stopped making ice, put into harvest test and can hear motor attempting, but not moving, do not feel any blockage. Needs new icemaker.; ordrng 1 DA97-13718C (Icemaker)"

We serviced a

MAYTAG DRYER

Model Mgdc200xw0

Near West Springfield, MA 01089

Mike K.

Job Details: 07/29/2024

"Complaint of not getting hot, not drying. Gas dryer, tested on timed dry and is igniting and heating, ok air flow. Failed to light on second cycle, bad gas valves.Quoted for gas valves/labor. Accepted. Replaced valves and let run for five cycles with no issues.; used 1 279834 (COIL KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Chicopee, MA 01013

Mike K.

Job Details: 07/29/2024

"Says unit was turning off when opening door, running now. Says it warmed over 40 and unplugged/ plugged in and it came back on. This unit does not turn off fan when opening door. Could have been coincidence, going into defrost or at temp, but as cannot duplicate will order control. Tried closing door hard, shaking, kept running with no issues. Tried moving door switch multiple times and no issue.; ordrng 1 W11594670 (Control)"

We serviced a

KITCHENAID RANGE

Model KSGB900ESS3

Near South Hadley, MA 01075

Mike K.

Job Details: 07/29/2024

"Replaced console and control. Each button responding properly, set time and tested all burners, lighting fine. Ran bake and broil and both ignitersworking fine"

We serviced a

LG WASHER

Model WT1501CW

Near Northampton, MA 01060

Mike K.

Job Details: 07/29/2024

"Cs is getting some marks on clothes after wash, especially whites. Runs clean cycle regularly with tablets. No wobble to basket, right Ning smooth, lower inspection all looks good.Ran normal cycle. Went through sensor fill and into agitate fine. Verified hot/cold valves working, ran rinse and spin and used pausing and restarting to fill with extra water, over half full. Let agitate for several minutes and ran spin only and went into spin fine. All functions testing fine. At this time can only suggest running couple clean cycles in a row, suggested using affresh tablets and using less soap."

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Amherst, MA 01002

Chris B.

Job Details: 07/29/2024

Replaced all parts and washer running normal. No leaks detected.

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ00

Near Belmont, NC 28012

Mitch H.

Job Details: 07/29/2024

Checked and found wires broken at bottom of door. Requesting P&A for freezer door. Advised customer that door will ship directly to her and she will need to inspect for damage and call to schedule.; rqstng P&A on 1 LW11026429 (Freezer door)

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Amherst, MA 01002

Chris B.

Job Details: 07/29/2024

Complaint that the dryer has a lot of moisture in the drum a times but most of the times it doesnt. Found not moisture nor water in the drum or internal. Mentioned to the customer to have the venting checked for rain water sipping in. Dryer working fine.

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL04

Near West Hartford, CT 06117

Ruben C.

Job Details: 07/29/2024

Checked unit found freezer bin front wheel broken cuasing freezer door to stay open ordering bin; ordrng 1 W11124053 (Freezer bin)

We serviced a

KITCHENAID DISHWAHER

Model KDTE204KPS3

Near West Hartford, CT 06107

Ruben C.

Job Details: 07/29/2024

Checked unit ran cycle no leaks detected has new heating element cust believes it might have been a tall dish cust will run cycle

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near West Hartford, CT 06117

Ruben C.

Job Details: 07/29/2024

Replaced inner door clear plastic latch and strike ran cycle tested normal no leaks seen cust will try a load to check; dspstn on spec-tagged invntry: 1 W11565030 LATCH

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ18

Near Amherst, MA 01002

Chris B.

Job Details: 07/29/2024

Complaint that the refrigerator right hand gasket is all torn. Found bad gasket and replaced part with new and all working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Springfield, MA 01109

Chris B.

Job Details: 07/29/2024

Complaint that the fresh food section is freezing up the drinks and some of the produce. Found damper iced up and not working properly. Replaced part and damper working. Mentioned to the customer to keep an eye on the cooling for the next few days. ; used 1 W11645127 (DAMPER CNTRL) from stock

We serviced a

WHIRLPOOL DRYER

Model WED6150PB0

Near Springfield, MA 01109

Chris B.

Job Details: 07/29/2024

Complaint that the dryer is not heating. Found no voltage on load L2. Mentioned to the customer to have the electrical outlet verified. Mentioned to the customer to not use the dryer until the problem is fixed and electrical cord has burnt marks on the L2 pi?on the cord.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF750SAYM3

Near Springfield, MA 01108

Chris B.

Job Details: 07/29/2024

Complaint that the unit is leaking water from the bottom. Ran two diagnostic cycles and found no leakage. Adjusted drain hose to se if that was the problem and all good. Unit washing and draining properly. Mentioned to the customer to keep and eye on the unit that is problem returns call us back.; dspstn on spec-tagged invntry: 1 WPW10348269 DRAIN PUMP

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Springfield, MA 01108

Chris B.

Job Details: 07/29/2024

Replaced part and ran two diagnostic cycles and all working properly. Found the floor is unleveled that adjusting the feet isnt enough. Customer will shim the washer to properly level.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS26L3AF7

Near Northampton, MA 01062

Mike K.

Job Details: 07/29/2024

"Replaced control, harness, evap fan motor and thermistor. Unit had full frost pattern on arrival and not clogged. Cs to monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near East Hartford, CT 06108

Jeremy B.

Job Details: 07/29/2024

Installed new icemaker and it cycled and filled properly. Water flow is a little weak. Recommend changing filter or install bypass plug.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near East Hartford, CT 06108

Jeremy B.

Job Details: 07/29/2024

Customer doesnt have receipt and not paying $129 will call back when they have receipt. ; ordrng 1 W11660284 (Control panel)

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Union, CT 06076

Amanda R.

Job Details: 07/29/2024

F7e1 F8e1 errors replaced actuator tested spinning and draining normally ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBB03

Near Rocky Hill, CT 06067

Jeremy B.

Job Details: 07/29/2024

"Customers complaint is ice still forming on back wall evaporator cover. Food also freezing in fresh food section. Needs new control, damper, and gap between liner and casing filled in with silicone. ; ordrng 1 WPW10594330 (Damper) and 1 W11524469 (Control) and 1 W10841140 (Food grade silicone)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW

Near Middletown, CT 06457

Jeremy B.

Job Details: 07/29/2024

Tried verifying warranty but customer didnt have receipt. He called the place they bought it from and they will be sending a receipt to service@advantageappliance.biz

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Marlborough, CT 06447

Jeremy B.

Job Details: 07/29/2024

Water fills but wash motor not coming on. Found F4E3(wash motor fault) found 120vac at motor but its not running. Replaced motor sump assy and tested all checks ok.

We serviced a

MAYTAG DISHWAHER

Model MDB4949SKZ1

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 07/29/2024

"Ran diagnostics found error codes F9E2,F8E4,FAE2,F7E1, tried running self test but wash motor hums and never fills needs new motor sump assy.; ordrng 1 W11416363 (Motor sump assy)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 07/29/2024

Freezer still getting some ice build up in freezer back wall. Freezer for still wrapped and styrofoam torn needs new air tower and freezer door. ; rqstng P&A on 1 W10599407 (Freezer door) and 1 W11126274 (Air tower)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Andover, CT 06232

Jeremy B.

Job Details: 07/29/2024

Dishwasher not draining properly. Found connection at drain pump not secure. Secured wires and tested several times all checks ok.

We serviced a

WHIRLPOOL DRYER

Model LGR5620KQ1

Near Springfield, MA 01119

Gary V.

Job Details: 07/29/2024

"Inspected and found timer broken, not advancing And gas valve, not opening to let gas through for heat quoted and he will call"

We serviced a

SAMSUNG REFRIGERATOR

Model RF29BB890012AA

Near Springfield, MA 01118

Gary V.

Job Details: 07/29/2024

"Concern was no sound on display and temps off. Found temps in both compartments good and sound is working on display screen, explained to customer unit may have done a software update. All functions test fine at this time."

We serviced a

GENERAL ELECTRIC DRYER

Model GTD33EASK0WW

Near Ludlow, MA 01056

Gary V.

Job Details: 07/29/2024

Inspected and found timer not turning replaced with new timer and cycled tested fine.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Longmeadow, MA 01106

Gary V.

Job Details: 07/29/2024

"Inspected and found ui panel buttons not working, will submit estimate and call.; rqstng P&A on 1 W11165145 (Ui panel) and 1 W10898167 (Wire harness)"

We serviced a

WHIIRLPOOL WASHER

Model MVW6230HW2

Near Longmeadow, MA 01106

Gary V.

Job Details: 07/29/2024

"Inspected and found drive cam and belt worn out causing noise, quoted and they will call."

We serviced a

WHIRLPOOL WASHER

Model PLW8303W2B

Near Clover, SC 29710

Mitch H.

Job Details: 07/29/2024

Tested and found timer not advancing. Stuck in one position. Can manually move timer and spin operates properly. Needs timer. Checked and found part is no longer available. No repair possible.

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS0

Near Clover, SC 29710

Mitch H.

Job Details: 07/29/2024

Checked and found range only has 120V incoming power from wall outlet. Advised customer that he would need to have electrician check outlet and ensure that range has proper voltage.

We serviced a

AMANA DISHWASHER

Model ADB1400AMB0

Near Enfield, CT 06082

Gary V.

Job Details: 07/29/2024

"Inspected and found float bobber bent and getting bound up, will order and return.; ordrng 1 WPW10346525 (Float)"

We serviced a

KENMORE WASHER

Model ="79629002000"

Near Enfield, CT 06082

Gary V.

Job Details: 07/29/2024

"Inspected and found drain pump worn out, part shows nla."

We serviced a

WHIRLPOOL WASHER

Model MHW5500FW1

Near Meriden, CT 06451

Jimmy R.

Job Details: 07/29/2024

"Tested unit and found console selecting cycles on its own and shutting it self off when trying to start, ran diagnostics and found errors F5e4 door not open between cycles, f8e3 over flow conditions, F5e2 door lock error, f3e1 water level system error ran unit thew a test cycle to reset control but same issue when trying to run a cycle it would choose its own cycles, console is faulty and control will order new parts to fix issues. Parts tentative p/a ; ordrng 1 W10911042 (Control panel) and 1 W11201286 (Control) and 1 WPW10448876 (Pressure switch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDM00

Near Southington, CT 06489

Jimmy R.

Job Details: 07/29/2024

"Checked over unit and found ice building up in freezer section checked gaskets and found fridge door gasket not sealing causing warm air to get in a create frost. Added shim to fridge door to raise it for proper sealing adjusted freezer door to seal and siliconed around cabinet due to big gap. Cleaned ice build up and leveled unit, all operations are now working to specs. Checked water lines for customer and could not find any leaking or signs of water near fridge advised it may have been her old dishwasher and to keep an eye on it ; used 1 WP488881 (WASHER), and 1 WP482338 (FOOD GRADE ADHESIVE) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Waterbury, CT 06705

Jimmy R.

Job Details: 07/29/2024

"Tested dryer and found unit would not tumble and would not dry clothes, checked belt and found broken causing issue. Replaced belt and lubed rollers and idler ran a cycle and unit is now tumbling and working to specs ; used 1 341241 (BELT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HWH1

Near Vernon, CT 06066

Amanda R.

Job Details: 07/29/2024

"Replaced control and panel starting normally complaint that unit not cleaning well wash arms clogged; rqstng P&A on 1 WPW10448645 (Wash arm) and 1 W11101428 (Wash arm) and 1 WPW10327455 (Wash arm) and 1 WP3400918 (Clip), dspstn on spec-tagged invntry: 1 W11665769 MOTOR/SUMP , states that autho needed"

We serviced a

SAMSUNG WASHER

Model WA50R5400AW/US

Near Vernon, CT 06066

Amanda R.

Job Details: 07/29/2024

"comp,aint wont finish spinning goes off balance stays stuck around 21 minutes Suspension bad ; rqstng P&A on 4 DC97-16350U (Suspension)s"

We serviced a

MAYTAG WASHER

Model MHW6000XW0

Near Avon, CT 06001

Ruben C.

Job Details: 07/29/2024

Checked unit found drum is wobbling back and forth without clothes with cloth will not go to high spin bearing also making small rumbling noise gave cust estimate for tub shocks and srings

We serviced a

KITCHENAID RANGE

Model KSGG700ESS6

Near Farmington, CT 06085

Ruben C.

Job Details: 07/29/2024

"Checked unit found blower running slow replaced blower fan tested normal also found front left burner cap cracked ordering cap and burner; ordrng 1 W11436988 (Burner) and 1 W11576413 (Burner cap), used 1 W11107275 (Fan blower) from stock"

We serviced a

WHIRLPOOL ICEMAKER

Model WUI75X15HZ01

Near Waterbury, CT 06705

Jimmy R.

Job Details: 07/29/2024

"Checked over ice machine and found filter would not go into housing and lock, tried to place filter in housing and found filter would not go all the way into house so it could lock found filter housing not made correctly from factory not allowing filters it lock in place. Chcked for correct filters and they are the filter that came with unit, housing and box needs to be replaced to fix issue with filter will order new house and box advised once in we would call for return visit ; ordrng 1 W11266112 (Housing) and 1 W10477560 (Control box)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FHEXVB01

Near Gastonia, NC 28054

Ryan S.

Job Details: 07/29/2024

Customer complaint stopped calling and then started cooling again. No issues with compressor all fans running unplugged unit and plugged it. Back in unit started as designed found service pointer on adaptive defrost control board ordering control board. Also ordering thermostat. Customer also complained water dispenser not working down bracket broken so micro switch is not in position ordering bracket also. Return call for.8-2-24pm ; ordrng 1 WPW10366605 (Control board) and 1 WP2315562 (Thermostat) and 1 WP2180226 (Dispense bracket)

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS22

Near Charlotte, NC 28214

Ryan S.

Job Details: 07/29/2024

"Found f1e5 error again, found bad inverter board. Called techline. Techline ran though several tests. Said too order inverter board again. Only inverter board. Informed customer office will call when part comes in. 7739264367sr; ordrng 1 W11578579 (Inverter board)"

We serviced a

MAYTAG RANGE

Model MER8800FZ1

Near Mount Holly, NC 28120

Ryan S.

Job Details: 07/29/2024

Customer complained units bake element melted. Upon arrival found bake element had shorted out quoted 287.82 for repair . Customer wanted to think about repair . Trip fee covered by authorization. Saved quote.

We serviced a

JENN-AIR MICROWAVE

Model JMDFS24JL00

Near Denver, NC 28037

Ryan S.

Job Details: 07/29/2024

"Customer complained unit not heating. Found magnetron testing as faulty. Ordering magnetron, also ordering spring /latch kit due to customer saying the started having issues with door closing again. Scheduled return call for 8-5-24 am ; ordrng 1 W11596034 (Magnetron) and 1 W11685626 (Kit)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ09

Near Dallas, NC 28034

Ryan S.

Job Details: 07/29/2024

"Customer complained of buzzing noise.Found bad diode after checking unit. Replaced from ts. Ran cup of water test. Verified proper operation, left pre Id part w customer. ; dspstn on spec-tagged invntry: 1 W10754299 MAGNETRON , used 1 W11256462 (DIODE UNIV) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Crouse, NC 28033

Ryan S.

Job Details: 07/29/2024

"Customer complained unit not locking . Upon arrival ran service diagnostics. Found capacitor bad but lid lock and akk other functions working. Replaced cap from ts . Ran quick wash cycle. Verified proper operation of unit, ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48FTS04

Near Bessemer City, NC 28016

Ryan S.

Job Details: 07/29/2024

"Customer complain unit not working blowing hot air on arrival. Tried to turn unit on at UI in refrigerator. just heard clicking noises coming from control board . found proper power at control board from wall. ordering control board , part is a new part , old board discontinued , checked service pointer for part number. Also ordered UI panel . informed customer Office will call when parts come in to schedule Return call.; ordrng 1 W10789107 (Control board) and 1 WPW10468948 (Ui control panel)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Columbia, CT 06237

Jeremy B.

Job Details: 07/29/2024

Found wash motor running weak causing poor wash. Replaced motor sump assy and tested all checks ok. ; used 1 W11025157 (MOTOR/SUMP) from stock

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Chicopee, MA 01013

Mike K.

Job Details: 07/29/2024

"Unit was doing a clean cycle , came down and was off, but locked, will not come back on. Verified 129vac to control. No led on board. Used part number on board to find correct control.Quoted for control/labor; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 W11419171 (Control)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRTD2021AW0

Near Lancaster, SC 29720

Jonathan J.

Job Details: 07/26/2024

58 g of r600 unit uses aluminum tubing will have to measure all fittings and add to ticket raising price for autho. ; ordrng 1 5304532111 (Evaporator) and 1 5304532073 (Heater) and 1 5304519758 (Compressor) and 1 Lockringtoolkit (Lockring toolkit)

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near York, SC 29745

Mitch H.

Job Details: 07/26/2024

"Tested dryer, found it heating and cycling normally. Entered diagnostics, found F3E2 sensor error. Ordering moisture sensor. Checked part availability and scheduled return for 8/2 AM ; ordrng 1 W11545746 (Moisture sensor)"

Contact Us Today

About Us