We serviced a
AMANA RANGE
Model AER5830VAW0
Near Palmer, MA 01069
Jorden
Job Details:
03/31/2025
"Arrived and found unit fully functional, intermittent F0E2 (stuck key) error code occurs. Unit needs new control. Customer opted out of repair."
We serviced a
WHIRLPOOL RANGE
Model WFES5030RZ0
Near Ludlow, MA 01056
Jorden
Job Details:
03/31/2025
"Arrived and found metal flakes/shavings coming off the trim piece, contacted tech support and they deemed trim to be replaced. SR # listed below. Ordering trim. SR #77401250808; ordrng 1 W11730060 (Trim)"
We serviced a
FRIGIDAIRE RANGE
Model LFGF3053QFB
Near Chicopee, MA 01020
Jorden
Job Details:
03/31/2025
Arrived and could not get any burners to light. Cleared ignition holes in the burner heads and immediately each one lit without any issue. Showed customer how to clean burner holes.
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF507HBS03
Near Chicopee, MA 01020
Jorden
Job Details:
03/31/2025
"Arrived and contacted tech support again, went through diagnostic test modes taking temp readings and checking operations. SR # listed below was given in determination this unit has been deemed non-repairable out of warranty. Provided customer the SR # and advised they reach out to their contractor service. SR #7740910462"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Southbridge, MA 01550
Chris B.
Job Details:
03/31/2025
Replaced part and ran a timed cycle and ran down to cooldown and all working normal
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF507HPS01
Near Clover, SC 29710
Mitch H.
Job Details:
03/31/2025
"Checked and found compressor oil in bottom of compressor compartment. Using UV light found suction tube leaking at accumulator. Will need compressor and suction tube. Compressor, tubing and labor covered under sealed system warranty. Ordering compressor and suction tube. Advised customer that office will call to schedule when parts arrive.; ordrng 1 WPW10463542 (Suction tube) and 1 WPW10466675 (Compressor kit) and 1 2Xtime (2X time)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW1
Near Clover, SC 29710
Mitch H.
Job Details:
03/31/2025
Tested and ran diagnostics. Found F0E2 oversuds errors. Found that customer was using too much detergent. Instructed customer on washer and detergent usage. Ordering control. Checked part availability and scheduled return for 4/4 PM ; ordrng 1 W11742939 (Control)
We serviced a
GENERAL ELECTRIC REFRIGERATOR FDB
Model PVD28BYNCFS
Near Kings Mountain, NC 28086
Ryan S.
Job Details:
03/31/2025
"Installed refrigerator fan defrosted ice buildup on evaporator , ice buildup was just in certain spots. Reassembled unit and all fans now run in with no noise. Verified proper operation."
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Worcester, MA 01603
Glenn
Job Details:
03/31/2025
Installed outer tub tested all ok no leaks and ran service diagnostics cycle job complete
We serviced a
MAYTAG WASHER TL
Model MVWC500VW0
Near Worcester, MA 01605
Glenn
Job Details:
03/31/2025
Found washer fill valve will not close even when washer is unplugged. Replaced valve tested all ok no leaks
We serviced a
GE WASHER FL
Model GUD27ESSM1WW
Near Shrewsbury, MA 01545
Glenn
Job Details:
03/31/2025
Found lid lock failure and reed switch not closing and dryer door handle broken. Order parts ; ordrng 1 WH44X10288 (Lid lock) and 1 WH01X10626 (Magnet) and 1 WE01X30378 (Handle)
We serviced a
MAYTAG WASHER FL
Model MHW5500FW0
Near Shrewsbury, MA 01545
Glenn
Job Details:
03/31/2025
Found suds error code causing the door to remain locked customer instruction on soap usage tested all ok
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ03
Near Oxford, MA 01540
Glenn
Job Details:
03/31/2025
"Installed LED but I forgot to order the door seals on last visit. Plz order parts ; ordrng 2 W10830274 (Door gaskets)s, dspstn on spec-tagged invntry: 1 W11683243 LED KIT WHITE (12 LEDS)"
We serviced a
MAYTAG REFRIGERATOR FDB
Model MFX2676FRZ00
Near Charlotte, NC 28278
Brandon
Job Details:
03/31/2025
Sr#7741252461Complaint unit is not making ice. Found on arrival that wire in cabinet is broken. Called Techline to condemn.
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Fort Mill, SC 29708
Brandon
Job Details:
03/31/2025
Complaint dispenser is not able to close. On arrival I installed dispenser and tested unit. Unit tested fine. No other issues found
We serviced a
MAYTAG WASHER TL
Model MVW6500MBK0
Near Fort Mill, SC 29708
Brandon
Job Details:
03/31/2025
Complaint unit is shaking abnormally. Tested unit on arrival empty and found nothing wrong. Found that customer is overloading unit. No repairs needed.
We serviced a
AMANA WASHER TL
Model ntw4516fw3
Near Fort Mill, SC 29715
Brandon
Job Details:
03/31/2025
Complaint unit is making very loud noise. On arrival I tested unit and found clump of lint stuck in clutch. Extracted clump and retested unit. Unit tested fine. No other issues found. No other repairs needed
We serviced a
AMANA RANGE
Model ACR4303MMS0
Near Rock Hill, SC 29730
Brandon
Job Details:
03/31/2025
Complaint unit is no heating properly. On arrival I preheated unit to 350 and found it preheated properly. Unit was only about 10 degrees off at temp sensor. Let unit continue heating for about 15 minutes and found no issues. Of customer calls back please send with control. No repairs needed at this time. Customer says that problem is intermittent and random
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Rock Hill, SC 29730
Brandon
Job Details:
03/31/2025
Complaint unit is not dispensing ice properly. Found on arrival that unit had ice clumped together in bin. Emptied ice bin and made sure ice was loose enough to dispense properly. Tested crushed and cubed and both worked as designed. No repairs needed.
We serviced a
MAYTAG WASHER TL
Model MVWC565FW2
Near Bessemer City, NC 28016
Ryan S.
Job Details:
03/31/2025
"Customer complained unit bounces wont spin. Pushed down on basket and found suspension defective. Also found inner basket loose. Took off hub and found splines on hub and gearcase worn off. Was able to lift inner basket off . Ordering inner basket, hub, gearcase, and agitator. Also putting in 2xtimeframe. Informed customer office will call when parts come in. ; ordrng 1 W11454734 (Gearcase) and 1 W10528947 (Hub) and 1 W11130362 (Suspension) and 1 W11550891 (Wash plate/agitator) and 1 2xtimeframe (2x timeframe)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
03/31/2025
Replaced all previously ordered parts tested operations no leakage occurring. Dishwasher is working properly. All spray arms are rotating like they are supposed to all the way around use your interface is no longer displaying LEDs when unit is in idle mode no further issues found.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Clover, SC 29710
Mitch H.
Job Details:
03/31/2025
"Checked and found that one of the front drum nylon bearings hag come loose causing the noise. Removed dryer from, secured bearings properly. Reassembled, tested, operating properly with no unusual noises or smells. Called Whirlpool Safety Dept spoke to Teresa SR#7741199353 advised them of findings and repair."
We serviced a
KITCHENAID RANGE
Model KSDB900ESS4
Near York, SC 29745
Mitch H.
Job Details:
03/31/2025
"Tested and found cooling fan making chattering noise. Customer also said control has error code. Entered diagnostics, found F2E1 keypad error and F9E0 miswire error. Ordering console, control and blower. Checked part availability and scheduled return for 4/4 AM ; ordrng 1 W10913685 (Console) and 1 W11107275 (Blower fan) and 1 W10909684 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near York, SC 29745
Mitch H.
Job Details:
03/31/2025
"Tested and found pump/motor not starting. Ran diagnostics, confirmed F4E3 pump error. Removed and replaced sump assembly. Tested, dishwasher operating properly.; used 1 W11613479 (Sump assembly) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
03/31/2025
"Complaint dishwasher not draining water found out the drain pump does not make any sound due in testing and it has a burning smell replace the drain pump due to open resistance there was error 9-2, 5-1 clear codes replaced drain pump ran diagnostics. And everything working properly. Unit has one year additional warranty from Costco still under warranty; used 1 W11412291 (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4855HW3
Near Charlotte, NC 28269
Johnny
Job Details:
03/31/2025
Sr7741251955 Recommend replacement of control board and lower harness; ordrng 1 W11607637 (Control board) and 1 W11665967 (Lower harness)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS321SDHV08
Near Charlotte, NC 28213
Johnny
Job Details:
03/31/2025
"Icemaker was making ice upon arrival. Did not replace icemaker, installed filter, checked for leaks. Vacuum to -30. Added 64 grams of r600. Unit working as designed."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW10
Near Charlotte, NC 28213
Johnny
Job Details:
03/31/2025
Cx stated leaking is randomly and not frequent. Could not find any water leakage. I suspect unit may sweat from time to time due to being located directly beside a dryer and dryer will generate heat and raise the ambient humidity in the surrounding area causing unit to sweat. Unit working as designed.
We serviced a
AMANA WASHER TL
Model NTW4516FW4
Near Charlotte, NC 28213
Johnny
Job Details:
03/31/2025
"Fillies unit up with water several times and drained, could not reproduce leak. Could not confirm complaint. Unit working as designed."
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near Charlotte, NC 28215
Johnny
Job Details:
03/31/2025
Observed fresh rat droppings located on control board and throughout unit. Informed customer about our pest infestation policy and let them know do not work on units with pest living inside.
We serviced a
JENN-AIR WALL OVEN SINGLE
Model JJW2830IL01
Near Iron Station, NC 28080
Ryan S.
Job Details:
03/31/2025
"Customer complained of f2e1, confirmed complaint. Replaced ui from pre Id ts. Ran bake on upper and lower ovens verified proper operation."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Stanley, NC 28164
Ryan S.
Job Details:
03/31/2025
Customer complained washer leaking when draining. Looked under unit could not find any signs of leaks filled unit unit started washing no leaks drained unit with unit pulled out from the wall found leak was coming from wall itself. Informed customer drain pipe must be broken inside wall verified proper operation of unit. Customer called builder while on site informed builder of issue.
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Charlotte, NC 28278
Clinton
Job Details:
03/31/2025
Replaced cam kit and control and harness unit is now operational no issues ; used 1 W10721967 (CAM KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT518SZFM00
Near Charlotte, NC 28208
Clinton
Job Details:
03/31/2025
Replaced evaporator unit built great frost pattern after repair checked unit for leaks no leaks unit charged to 4.25 oz unit .
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC300ESS12
Near Charlotte, NC 28208
Clinton
Job Details:
03/31/2025
"Damper making noise ordered housing bc cracking during repairs replaced damper from truck stock ; ordrng 1 WP12806701 (Housing), used 1 WPW10594329 (DAMPER CNTRL) from stock"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS7
Near Charlotte, NC 28216
Clinton
Job Details:
03/31/2025
Replaced entire manifold for leaking valve unit now as all new valves checked for leaks after with bubble leak no leaks detected
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Charlotte, NC 28214
Clinton
Job Details:
03/31/2025
There was rocking in the felt between drum and felt removed unit working properly after repair
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Charlotte, NC 28205
Caleb
Job Details:
03/31/2025
"Found no safety concerns with the unit, Drain pump failure, receiving proper voltage but not draining. You can hear the drain pump humming but not pushing water. Found no debris in pump, called shaft team sr#7741209152.Replaced drain pump unit tests fine.; used 1 W11412291 (Drain pump) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Charlotte, NC 28205
Caleb
Job Details:
03/31/2025
"Replaced wash basket and Sus rods, tested unit on high speed spin via diagnostics. Unit tests fine."
We serviced a
MAYTAG RANGE
Model MFES6030RB0
Near Watertown, CT 06779
Jimmy R.
Job Details:
03/31/2025
"Tested oven and found when using the bake or broil cycles unit would shut off Tripping the breaker, removed panels and tested all connections ohmed out bake a broil finding all good tested power to unit and 120v on each leg and 240v acrossed. Wile checking from hot Lead to ground found unit not grounding out, checked ground connection and unit had a loose ground on the stove side causing it to back feed and kick breaker off. Fixed ground and unit is now heating to temp stove top operating and all functions working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT519SZDM11
Near Thomaston, CT 06787
Jimmy R.
Job Details:
03/31/2025
"Checked over unit and found machine not cooling compressor was clicking and kicking off on an overload, checked frost pattern and found evap wet not frost. Checked compressor and all Freon stuck to one side due to restriction, lumped unit down and removed restriction refilled unit and machine is now frosting and cooling. Advised customer to watch temps and make sure its ok bc loading with new products"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ2
Near Wolcott, CT 06716
Jimmy R.
Job Details:
03/31/2025
Installed new parts and ran machine threw a cycle unit is now washing and working to specs
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF555SDFZ09
Near Wolcott, CT 06716
Jimmy R.
Job Details:
03/31/2025
"Checked unit and found machine had made no ice checked mold and found ice in mold, ran a diagnostics and ice maker cycled normally filled and cycled over and over as I did it advised customer nothing is wrong with ice maker and if its not broken I cant fix it it is working normally, she advised me I had to stay until it made ice and could not leave advised I cannot do that she needs to give ice maker 24hrs it is working normally."
We serviced a
WHIRLPOOL MW/WALL OVEN COM
Model WOC54EC0HS22
Near Mint Hill, NC 28227
Caleb
Job Details:
03/31/2025
"Confirmed error. No heat, replaced mag and inverter. Unit tests fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ13
Near Gastonia, NC 28052
Ryan S.
Job Details:
03/31/2025
Customer complained of no ice. Icemaker would no harvest when pressing test button. Replaced ice maker from ts. Ran test cycle hitting button and unit harvest and filled w water. Verified proper operation. ; used 1 W11700250 (ICEMAKER) from stock
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Gastonia, NC 28056
Ryan S.
Job Details:
03/31/2025
Customer complained of no heat checked and found unit had proper voltage found heater open short replaced heater from truck stock brand unit verified proper operation; used 1 WP3387747 (ELEMENT) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Lowell, NC 28098
Ryan S.
Job Details:
03/31/2025
"Customer complained unit not counting down during times dry. Turned unit on 70min times dry. Tinder will progress but wont around 30-20 min mark. . Unit heating and tumbling, had proper voltage . Ordering timer. customer needs latest time Monday after four if possible informed him that is not always possible, but will put in notes. ; ordrng 1 WPW10185982 (Timer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHAXVQ00
Near Lowell, NC 28098
Ryan S.
Job Details:
03/31/2025
"Installed dispenser motor, ran dispenser. Verified proper operation."
We serviced a
MAYTAG WASHER TL
Model MVW7232HW0
Near Rock Hill, SC 29732
Mitch H.
Job Details:
03/31/2025
"Tested and confirmed gear case bad, very loud and grinding. Disassembled washer. Removed and replaced gear case, clutch, slider and wash plate. Reassembled, ran DLMS calibration and diagnostic cycle. All components and functions operating properly ; used 1 W10734521 (Slider) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Lancaster, SC 29720
Jonathan J.
Job Details:
03/31/2025
Complaint dishwasher will not dissolve detergent not washing properly. I found a 43 error code history found seven one error code as well in fault history. Wash motor failure and heating helmet disabled. Due to low water temperature. Validated heater is working properly and diagnostic cycle before departure also validated after replacing wash motor assembly dishwasher is operating normally now. No further issues found with dishwasher at this time. ; used 1 W11613479 (MOTOR/SUMP) from stock
We serviced a
WHIRLPOOL WASHER TL
Model WFW5605MW1
Near Kershaw, SC 29067
Jonathan J.
Job Details:
03/31/2025
Complaint intermittently washing machine will leak from the back of the washing machine. Small amounts can be visible or pink stick. It notes are located. I found complaint true. I found slight warpage of the flooring from where water has been sitting for extended periods of time I found Overflow vent is still soaked from where water has recently pulled onto flooring due to an over sudsing condition. I found sides and condition more than likely induced by kinked almost completely clogged drain tube. That was not properly installed by installers. Replaced Bellows as a precaution could not find any problems with Bellows.
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW1
Near Rock Hill, SC 29730
Brandon
Job Details:
03/31/2025
Complaint unit will not cycle. On arrival I tested unit and found that capacitor was bad. Replaced capacitor using truck stock part and tested unit. Unit tested fine after installing part. Started cycle after replacing part and unit started immediately. No other issues found.; used 1 W11395618 (CAPACITOR/INTER COIL) from stock
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX986SIHZ00
Near Rock Hill, SC 29730
Brandon
Job Details:
03/31/2025
Complaint unit is not dispensing ice.found on arrival that bin has a hole in it causing warm air to defrost ice and melt inside door. Ordering bin. Please let customer know when we can return.; ordrng 1 WPW10347093 (Bin)
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW3
Near Charlotte, NC 28217
Clinton
Job Details:
03/31/2025
Customer swapped burners from thermostat safety style burner to none original parts. 2nd the unit has f1e1 error and has roaches voiding warranty. Customer kept saying a lady to them to swap them I said you can then he said previous tech said so but I serviced them before I did not. Sr number 7741240452 unit is no longer
We serviced a
MAYTAG WASHER TL
Model MVW7230HW1
Near Charlotte, NC 28217
Clinton
Job Details:
03/31/2025
Replaced lid and control and ran diagnostics unit working properly after repair
We serviced a
JENN-AIR REFRIGERATOR FDB
Model JBSS48E22L00
Near Concord, NC 28025
Caleb
Job Details:
03/31/2025
Ice maker mold broken causing icemaker not to drop ice out of mold properly. And water flow from dispenser is extremely low. Unit needs new icemaker and valves. ; ordrng 1 W11246413 (Valve) and 1 WPW10279866 (Valve) and 1 W11735838 (Ice maker)
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPA01
Near Charlotte, NC 28211
Caleb
Job Details:
03/31/2025
"Recirculating pump shorted causing unit to shut down. Unit needs bout pumps and harness to recirculating pump. Reed switch. Left harness and transformer with customer.; ordrng 1 W11542867 (Recirculating pump) and 1 W11126268 (Pump harness) and 1 W11221357 (Reed switch) and 1 W11539855 (Pump), states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRSC503ESS01
Near Avon, CT 06001
Mike K.
Job Details:
03/31/2025
"Replaced freezer side light that was lighting but very low, freezer lights now all working. Replaced upper rf light and nothing, jumped light on left aide and now upper light is working but right side is not. Ordering the three side lights for the rf; ordrng 3 W10876365 (Led light)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Simsbury, CT 06070
Mike K.
Job Details:
03/31/2025
Replaced damper assy. Explained about air flow and not blocking vent. Unit went into defrost while there so can verify defrost is working. Set temperature to 39 to help prevent freezing
We serviced a
WHIRLPOOL WASHER TL
Model WTW8000DW2
Near Meriden, CT 06450
Jimmy R.
Job Details:
03/31/2025
"Ran washer and found unit would come on and start a cycle but never sense then it would shut down, ran a diagnostics test and found unit would not engage to wash. Found slider broken causing no sensing replaced slider and ran unit, found unit would never fill checked water supply at valves and found water at valve but valve stuck closed on machine. replaced valve and unit is now washing and filling to specs ; used 1 W10734521 (SLIDER), and 1 W11220230 (VALVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ07
Near New Britain, CT 06053
Andre
Job Details:
03/31/2025
Sr#7741249409Ck unit upon arrival and found unit not dispensing water. Remove hose from water valve and and close switch and found water coming from valve remove cover from top hinge and found no water. Dispenser hose is frozen not allowing water to dispenser. Tubing is frozen within cabinet contact TechLine and inform TechLine of situation per tech line raise freezer temperature and use steam to defrost line. Line was able to be defrosted after multiple attempts. Unit now operating to manufacturers specs
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near New Britain, CT 06052
Andre
Job Details:
03/31/2025
Ck unit upon arrival and check voltage and found 120VAC On one leg and 36 Volt AC on one leg and 63VAC across L1&L2 inform customer should need a electrician
We serviced a
MAYTAG WASHER TL
Model MVWB865GW0
Near New Britain, CT 06053
Andre
Job Details:
03/31/2025
Ck unit upon arrival and found F9E1 error code. I can hear pump Hum but no pumping drain water from tub. Check and remove drain pump From unit and found no obstruction install drain pump from truck stock unit operating to normal specs ; used 1 W10876600 (Pump drain) from stock
We serviced a
MAYTAG RANGE
Model MGR6600FZ6
Near Prospect, CT 06712
Jimmy R.
Job Details:
03/31/2025
"Tested oven and found unit would not light it would continue to click and shut off, removed covers and found ignitor had pulled away from burner causing it to spark on the bottom no in middle. Fixed ignitor to proper location ran a bake cycle and units is now lighting every time, heated oven to 350 degrees and waited for unit to cycle on and temps are holding and operating to specs"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HV0
Near Charlotte, NC 28210
Caleb
Job Details:
03/31/2025
Outer Black stainless panel separating from Retainer. Looks like adhesive strips are used to hold panel in place. Heat from using oven has caused the adhesive to fail and causing the panel to separate and warp. Not sure if adhesive strips are on new panel. ; ordrng 1 W11247684 (Black stainless panel) and 1 W11178521 (Name plate) and 1 9761357 (Retainer) and 1 WP9761344 (Door liner)
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Waterbury, CT 06708
Jimmy R.
Job Details:
03/31/2025
Installed new outer tub and drain pump ran machine threw a wash and a calibration cycle checking functions and unit is now working to specs
We serviced a
FRIGIDAIRE WALL OVEN SINGLE
Model FPMO209RFA
Near Springfield, MA 01118
Jorden
Job Details:
03/31/2025
"Arrived and found unit is the microwave above the oven. Removed trim and replaced control board, tested fine."
We serviced a
WHIRLPOOL WASHER TL
Model WTW8127LW0
Near East Longmeadow, MA 01028
Jorden
Job Details:
03/31/2025
"Arrived and installed parts ordered, tests fine."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4955HW3
Near Longmeadow, MA 01106
Jorden
Job Details:
03/31/2025
"Arrived and found error codes F8E1 (no fill/long fill), F3E1 (pressure switch fault) and F1E1 (main control fault) stored in system, cleared codes. Ran automatic test cycle and verified unit having issues with recognizing the contents of the tub via pressure. Blew through pressure tube and still no change. Unit needs new ACU.; ordrng 1 W11608056 (ACU)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Huntersville, NC 28078
Johnny
Job Details:
03/29/2025
"Attempted to put unit into service mode. Unit would not go into service mode, ordering necessary parts for repair. ; ordrng 1 W11637581 (Control board) and 1 W11613479 (Sump assy)"
We serviced a
MAYTAG WASHER TL
Model MVWX655DW1
Near Charlotte, NC 28216
Johnny
Job Details:
03/29/2025
"Installed new Parts, ran calibration cycle. Ran service cycle, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHZ08
Near Charlotte, NC 28216
Johnny
Job Details:
03/29/2025
"Cx stated unit was not freezing, could not confirm complaint. Unit was making ice and full frost pattern on evaporator. However I did observe a clogged drain tube, cleared drain, unit working as designed."
We serviced a
WHIRLPOOL WASHER TL
Model WTW5010LW0
Near Charlotte, NC 28213
Johnny
Job Details:
03/29/2025
"Cx stated unit not working. Had a f9e1 drain error code, discovered broken drain pump wire. Replaced harness. Ran service cycle, working as designed.; used 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ3
Near Indian Land, SC 29707
Brandon
Job Details:
03/27/2025
Complaint customer is able to access insulation at bottom of door. On arrival I tucked insulation in door and tested unit. Unit tested fine. No repairs needed.
We serviced a
WHIRLPOOL RANGE
Model WFE361LVS1
Near Fort Mill, SC 29715
Brandon
Job Details:
03/27/2025
Complaint unit is not working. Found on arrival that unit is still getting 80 v. found that power cord is bad. Changed power cord using truck stock and got correct power to unit. After testing unit I found that bake element was bad. Was not able to claim these parts out of truck stock due to SIM card issues on phone. Please order bake element. Let customer know when we can return.; ordrng 1 WPW10308477 (Element)
We serviced a
KITCHENAID RANGE
Model KFGC506JSS05
Near Rock Hill, SC 29730
Brandon
Job Details:
03/27/2025
Unit is not getting up to temp. On arrival I tested unit and found that the ignitor is not coming on every time. Will only get up to about 350 when preheated to 400. Ordering spark module. Ignitor and and control for repair.; ordrng 1 W11355922 (Ignitor) and 1 WPW10511278 (Spark module) and 1 W11620686 (control)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Charlotte, NC 28205
Caleb
Job Details:
03/27/2025
"Unit making loud vibrations due to warped motor mount, unit needs new motor mount and blower assembly. Cleared lent from blower fan and still making loud noise. ; ordrng 1 WPW10211911 (Blower housing.) and 1 WP697772 (Lower fan) and 1 W11364931 (Motor) and 1 W11481730 (Motor mount)"
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Gastonia, NC 28052
Ryan S.
Job Details:
03/27/2025
Unit is a new build unoccupied. Builder was not on site but let me in note. Say nothing working found all surface burners working and unit is preheating. Bake and roll elements are working. Verified proper operation of unit. Builder showed up as I was leaving showed him pictures of unit working. home and showed him unit working verified proper operation.
We serviced a
KITCHENAID REFRIGERATOR BO
Model KRFF577KPS02
Near Lancaster, SC 29720
Jonathan J.
Job Details:
03/27/2025
Spoke to tech line after finding pin connector was broken on LED light going onto ice box upper ceiling left side of fresh food section. Control board was installed and unresolved the issue. I hardwired light fixture per manufacturers specifications. No further issues found all lights are functioning properly. Whirlpool tech line file number. 7741178589
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Lancaster, SC 29720
Jonathan J.
Job Details:
03/27/2025
Complaint door has not latched multiple times now washing machine will not start or operate properly. I found error code F5e4 latch failure error code in history replaced lid latch assembly no further issues found performed a calibration process on the control no harness issues found at this time. No additional issues found at this time.; used 1 W11513248 (DOOR LOCK) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Lancaster, SC 29720
Jonathan J.
Job Details:
03/27/2025
Complaint dishwasher will not wash dishes. Soap is still at the bottom will not fill with water. I found complaints true upon arrival I found unit has a cockroach infestation on main control board. Cockroaches have shorted out main control board. Also have shorted out main wash motor.Customer to call manufacturer as we cannot service due to cockroach infestation. +1-866-698-2538 Whirlpool Customer Care phone number; schdld next appmnt for 4/2 WED PM
We serviced a
MAYTAG WAHER TL
Model MVW7230HW0
Near Monroe, NC 28110
Jonathan J.
Job Details:
03/27/2025
"Complaint washing machine, barely agitates making weird noises not filling with water properly not washing clothes. I found F3 E3. I found F0 E3. I found F8E1 error codes. Cold water is fine hot water inlet valve solonoid is open. Found tub is split under agitator, Gearcase making high quilling noise when in high speed, tub will be shipped directly to the customer. Tub needs to be inspected tub for any damages and customer needs to contact our office.; ordrng 1 W11550891 (Agitator) and 1 W11178227 (Wash basket) and 1 W11551646 (Tub nut) and 1 W11449841 (Gearcase) and 1 W10754448 (Clutch) and 1 W11260238 (Rotor), used 1 W10734521 (SLIDER), and 1 W11165546 (VALVE) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Monroe, NC 28110
Jonathan J.
Job Details:
03/27/2025
"Draining complaint not draining not washing and not workin. Found error code 4-3, wash motor failure. Found unit draining properly with no issues upon arrival. Found motor had failed, replaced sump assembly. No further issues, heater is working upon departure. No leaks. Everything working properly.; used 1 W11613479 (MOTOR/SUMP) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ03
Near Marshville, NC 28103
Jonathan J.
Job Details:
03/27/2025
Complaint compressor going hum click unit is not cooling and either zone. I found compressor is extremely hot to touch and is locked up ordering new compressor to repair.; ordrng 1 W11209866 (Compressor) and 1 W11506635 (Coupler)
We serviced a
MAYTAG WASHER TL
Model MVW4505MW1
Near Enfield, CT 06082
Mike K.
Job Details:
03/27/2025
"Replaced control, motor and harness. Ran diagnostic cycle fine. Ran a quick wash cycle and unit went sensing/filling and into agitation. Cancelled and unit drain fine. Ran drain &d pin cycle and went through fill bro full speed spin fine.; dspstn on spec-tagged invntry: 1 W11643701 HARNESS LOWER"
We serviced a
MAYTAG WASHER TL
Model MVWX655DW1
Near Enfield, CT 06082
Mike K.
Job Details:
03/27/2025
"Unit was tipped forward with water lines and drain disconnected on arrival, complaint of not spinning out. Cs had snaked drain thinking it was clogged. Reconnected water/drain hoses and tested, unit leaking, cs had disconnected drain pump and hose from tub under unit. Reconnected hose. Gear case assy leaking oil. F0e5, f7e7, f0e2, f7e5 errors in history, lower components all sprayed in oil Drain worked in component testing, water valves working. Ordering gear case assy, Washplate/screw, actuator, cam and belt.; ordrng 1 W11454734 (Gear case assy) and 1 W10902814 (Washplate) and 1 W10752187 (Washplate screw) and 1 W10721967 (Cam) and 1 W10913953 (Actuator) and 1 W11239857 (Belt) and 1 2xtime (2x time)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Springfield, MA 01128
Chris B.
Job Details:
03/27/2025
"Replaced control and washer working normal. Ran calibration,diagnostic and a quick cycle and all working normal."
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Hampden, MA 01036
Chris B.
Job Details:
03/27/2025
Replaced all parts and ran three diagnostic cycles and all working normal. No leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR BO
Model WRB322DMBW00
Near Enfield, CT 06082
Mike K.
Job Details:
03/27/2025
"Replaced evaporator fan motor and damper motor, verified fan and damper operation.Realized Damper was not paid for, offered to remove damper or could leave in for part cost. (Original damper was not running smoothly)Cs agreed to pay for damper and collected via cc; dspstn on spec-tagged invntry: 1 WPW10594330 DAMPER CNTRL"
We serviced a
MAYTAG WASHER FL
Model MHW5500FW0
Near Holden, MA 01520
Glenn
Job Details:
03/27/2025
Customer had washer dryer pulled out so that I can work on it found debris clogging the filter housing causing no drain. Removed debris tested in drain and spin. All tested OK no leaks from pump.
We serviced a
GE REFRIGERATOR
Model GTS18DCPWRBB
Near Shrewsbury, MA 01545
Glenn
Job Details:
03/27/2025
Found freezer drain clogged causing a leak into the fresh food section. Steamed the freezer drain cleared ice all tested ok
We serviced a
AMANA WASHER TL
Model NTW4519JW2
Near Shrewsbury, MA 01545
Glenn
Job Details:
03/27/2025
"Found lid lock error code again. Found lid lock broken in half when I tried to remove it, the strike is fine. ( the lid lock from truck stock was in a ziplock bag in my truck stock ) I believe it was likely broken already ?? Installed part calibrated washer then tested in drain and spin all tested ok ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Charlotte, NC 28278
Clinton
Job Details:
03/27/2025
Found water drain line kinked. Removed kink during repair customer mentioned the heater was burnt it burnt white replaced heater from truck stock unit now drain washing and heating properly ; used 1 W11537778 (HEATER W/NUTS) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKB3
Near Grafton, MA 01560
Glenn
Job Details:
03/27/2025
"Complaint no drying and intermittent leak. Tested found vent error code, heater circuit is good but doesnt dry during cycle. Instructed customer on loading intermittent leak is caused by object pushing on the inner door. Order part control. ; ordrng 1 W11660283 (Control) and 1 W11545290 (Cover vent) and 1 W11649995 (Vent)"
We serviced a
SAMSUNG WAHSER FL
Model WV55M9600AV/A5
Near Somers, CT 06071
Chris B.
Job Details:
03/27/2025
Complaint that the washer is not cycling properly. Found problem with the drainage and boot. Quoted for parts and labor. Customer will think about replacing before any repairs.collected Trip Fee. Customer has 7 days to waive trip fee into labor.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW06
Near Mooresville, NC 28115
Johnny
Job Details:
03/27/2025
"Installed new part, pressurized with nirtrogen no leaks, charged with 45g of r600. ; used 1 R600A (R600A 14.8 OZ) from stock"
We serviced a
AMANA DRYER
Model NED4500VQ2
Near Rock Hill, SC 29730
Brandon
Job Details:
03/27/2025
House is infested and hazardous to work in. Please do not send me back here.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS325SDHZ04
Near Wilbraham, MA 01095
Chris B.
Job Details:
03/27/2025
Complaint that the refrigerator bins and shelves are all broken. Found many broken plastic parts on the fresh food section. Called office and was told that AIG would not cover bins and shelving parts. Mentioned to the customer that I could quote them for parts and labor. Customer decided not to fix unit and will rather get a new one.
We serviced a
SAMSUNG RANGE
Model NX58H5600SS/AA
Near Sharon, MA 02067
Aimee Z.
Job Details:
03/27/2025
"Found the igniter has power doesnt light, installed new IGNITOR and pre heated 350; used 1 12400035 (Igniter) from stock"
We serviced a
GE MONOGRAM GAS RANGE
Model JGBS86SP2SS
Near Franklin, MA 02038
Aimee Z.
Job Details:
03/27/2025
"Found needs new IGNITOR,wee loe oven Cust wants 2 bake and upper broil replaced.; ordrng 1 WB28X28781 (Igniter bake bottom) and 1 WB13X25633 (Ignightor broil) and 1 WB28X28780 (Bake top)"