Service History 2

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Matthews, North Carolina 28104

Jacob

Job Details: 06/09/2026

Found drain pump failure.Replaced drain pump.Tested unit.Is now functioning as desiged ; used 1 W10919003 (Pump) from stock

We serviced a

JENN-AIR MICROWAVE

Model JMC2430DP01

Near Weddington, North Carolina 28104

Jacob

Job Details: 06/09/2026

Customer stated appointment canceled.Did not have correct phone.Apt.set for Friday.; schdld next appmnt for 6/12 FRI !

We serviced a

MAYTAG WASHER TL

Model MVW7232HW0

Near Monroe, North Carolina 28110

Jacob

Job Details: 06/09/2026

motor and gearcase replacement revealed crack in outer tub as well as damaged upper balance ring on wash basket.Wash basket and outer tub needed ; ordrng 1 W11219115 (Tub) and 1 W11178227 (Basket)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ4

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 06/09/2026

Complaint water leaking from door when opened not washing stainless and other dishes are rusting and not coming out clean. Replaced motor ordering vent for customer no additional issues found.; ordrng 1 W11649995 (Vent)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ20

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 06/09/2026

"Complaint not making ice completely stopped production changed water filter changed everything unit dispensing water out of the door slowly as well. I found air in the waterline system, purge the air from the waterline system icemaker had three cubes technically 2 1/2 cubes in the tray upon arrival. After purging the air out of this line and cycling icemaker icemaker tray is now filling all a cubes with water. Customer to allow 72 hours for ice."

We serviced a

MAYTAG WASHER TL

Model MTW7205RR1

Near Hanson, Massachusetts 02341

Aimee

Job Details: 06/09/2026

In warranty Less than month old Error codes f0e9And f0 e 5Both out balance loads Ran dianostics and ran load with towels 4 large zFound Cust needed customer education and sent owners manual On load selection

We serviced a

MAYTAG WASHER FL

Model MHW5630HC3

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 06/09/2026

Installed all new parts and ran washer threw a wash and spin cycle unit is now spinning and operating to manufacture specs

We serviced a

WHIRLPOOL WASHER TL

Model WTW5010LW0

Near Waterbury, Connecticut 06706

Jimmy R.

Job Details: 06/09/2026

"Tested washer and found when running a wash cycle the unit would lock try and sense and just buzz then go right to done never sensing the load. Wile running checked actuator and cam finding unit would not move cam causing it to go right to done, replaced faulty actuator and capacitor ran a calibration and a wash finding unit is now working to manufacture specs. When opened lid found strike was moving found it had broken the plastic and the lid had gotten popped down tied to straighten lid but it would bend, will need to order new lid,strike,bumpers and screws parts tentative p/a ; rqstng P&A on 1 W11513256 (Lid) and 1 W11513250 (Strike) and 2 8572266 (Bumper)s and 2 WPW10273971 (Screw)s, used 1 W10913953 (ACTUATOR), and 1 W11395618 (CAPACITOR/INTER COIL) from stock, states that autho needed"

We serviced a

MAYTAG DRYER

Model MEDZ400TQ2

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 06/09/2026

"Tested dryer and found unit would power up but never start a cycle, checked drum and found it spinning freely belt broken. Removed old belt and rollers and replaced with new kit ran unit threw a cycle and all operations are now working to specs ; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3436RZ00

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 06/09/2026

Tested unit and found fridge not coming on at all no lights and nothing running checked power to unit and found 120v present at plug and into machine harness checked voltage at control and 120v coming into control but not going out main control and interface faulty will need to order and replace ; ordrng 1 W11548534 (Cntrl) and 1 W11766557 (User interface)

We serviced a

MAYTAG WASHER FL

Model MHW5630HW3

Near Worcester, Massachusetts 01605

Glenn

Job Details: 06/09/2026

Replaced drain pump took photos tested all OK no leaks all set.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ07

Near Worcester, Massachusetts 01606

Glenn

Job Details: 06/09/2026

Compressor seized up loud buzzing noise needs a compressor replacement allow two hours for repair ; schdld next appmnt for 6/12 FRI AM

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSC5536RZ00

Near Kingston, Massachusetts 02364

Aimee

Job Details: 06/09/2026

"Installed new valve for ice and water dispenser, tested cup full for leak complete"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model MFI2570FEZ07

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 06/09/2026

"Tested unit and found water leaking from inside the filter housing, removed filter and found all seals good and sealing the filterIn place but behind the housing it is leaking and dripping when sitting unit will need a new filter cap to fix issue will order and return ; ordrng 1 W11395888 (Filter cap)"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS576FIDM01

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 06/09/2026

"Complaint everything on the top shelf, freezing refrigerator, making knocking noise that will not stop all day all night. I found the spring as broken inside of the damper control assembly so damper control cannot find Home position leading to knocking noise. Ordering control no additional issues found that would lead to customers complaint to occur.; ordrng 1 W11164593 (Damper control)"

We serviced a

WHIRLPOOL DRYER

Model WED4107SW0

Near Holden, Massachusetts 01520

Glenn

Job Details: 06/09/2026

Replaced thermistor tested and waited for check vent LED it did not reoccur at this time.

We serviced a

MAYTAG WASHER TL

Model MVWX655DW1

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 06/09/2026

I replaced all previously ordered parts performed a control board calibration process before departure tested for leakage no water leakage gear case was absolutely seized.

We serviced a

WHIRLPOOL WASHER TL

Model WTW8500DC5

Near Bloomfield, Connecticut 06002

Gary V.

Job Details: 06/09/2026

"Inspected and found overload fault and pressure system fault, replaced main control and cycled diagnostics test and tested fine now."

We serviced a

KITCHENAID DISHWASHER

Model KDPM704KPS0

Near West Hartford, Connecticut 06117

Gary V.

Job Details: 06/09/2026

"Inspected and found f9e1 fault for poor drain, found port in disposal clogged, cleared out and cycled multiple times and tested fine now."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ14

Near Hartford, Connecticut 06105

Gary V.

Job Details: 06/09/2026

"Installed new air damper and cycled, tested fine."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near West Hartford, Connecticut 06107

Gary V.

Job Details: 06/09/2026

Installed new UI board and main control board cycled through diagnostics and tested fine.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS322FDAM04

Near Bristol, Connecticut 06010

Gary V.

Job Details: 06/09/2026

"Inspected and found icemaker jammed mid cycle and broken, icemaker also leaking. Quoted for repair of icemaker and she will call the office if he wants to proceed. Also informed customer of plumbing supply pressure problems getting into the refrigerator."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS312SNHB07

Near Bristol, Connecticut 06010

Gary V.

Job Details: 06/09/2026

Installed new ice maker and valve with water line to ice maker. customer will need a plumber to run water supply line. Left ice maker off for now and showed customer how to turn ice maker back on for ice production after water line is connected.

We serviced a

MAYTAG WASHER TL

Model MVW6230HW0

Near Sturbridge, Massachusetts 01566

Chris B.

Job Details: 06/09/2026

"Complaint that the washer keeps bringing up an error code. Found F7E1, F7E7, F7E6 found motor extremely loud when running. Found glass top at the hinge failure section. Will order all parts for a return visit.; ordrng 1 W11470212 (Lid Glass) and 4 W11679612 (Screw)s and 1 W11283592 (Motor)"

We serviced a

MAYTAG WASHER TL

Model MTW5605RW1

Near Ludlow, Massachusetts 01056

Chris B.

Job Details: 06/09/2026

Complaint that the washer wouldnt finish some cycles and clothes are still wet. Found error codes F0E7. Found unit very unleveled. Adjusted to level but customer will add 1/2 extra to the front to level properly. Ran diagnostic cycle and no error codes present.

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Springfield, Massachusetts 01109

Chris B.

Job Details: 06/09/2026

Complaint that the dryer has a broken piece from the drum and theres a big hole. Found failed drum. Will order parts for a return visit. Drum is oversized part and will be delivered directly to the customer. Mentioned to the customer to verify the part when it arrives for damages and contact the office for rescheduling. Customer asked for Chris to return please. ; ordrng 1 W10508188 (Drum)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRTX3021TW00

Near Marshfield, Massachusetts 02050

Aimee

Job Details: 06/09/2026

In Warrenty Cust complaint door isnt closing need to put tilt on was leaning forward.Raised bolt and fixed door

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSC5536RZ00

Near Clover, South Carolina 29710

Mitch H.

Job Details: 06/09/2026

Confirmed purchase date and took picture of paperwork. Checked and found refrigerator operating properly. Instructed customer on loading of refrigerator and to not put liquids or high moisture content items on top shelf. Also advised they could adjust temperature slightly if they wanted.

We serviced a

GE WALL OVEN DBL

Model JGB860DEJ6WW

Near Cranston, Rhode Island 02920

Lee

Job Details: 06/09/2026

"Customer states they heard a loud pop oven went dead, reset power now everything works but the top oven bake, tested bake igniter found reading of open load, also found no voltage at igniter and a lot of mice droppings through out unit, customer does not want to repair unit."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF560SEHZ05

Near Spencer, Massachusetts 01562

Glenn

Job Details: 06/09/2026

Icemaker leaking into ice bin replaced icemaker tested all OK

We serviced a

KITCHENAID DISHWASHER

Model KDTS424SPS0

Near Dudley, Massachusetts 01571

Glenn

Job Details: 06/09/2026

Dishwasher drain was not connected upon arrival. complaint dishwasher not draining replace drain pump; tested by draining dishwasher into the sink. Instructed customer he has to reconnect the dishwasher to the drain as it is not connected. ; used 1 W11412291 (DRAIN PUMP) from stock

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC236SPS02

Near Tega Cay, South Carolina 29708

Mitch H.

Job Details: 06/09/2026

Confirmed purchase date and took picture of receipt. Checked and found unit was in DEMO mode. Took out of DEMO and set to normal operation. All components and functions came on and operating properly. Advised customer to monitor and if it happens again to call back.

We serviced a

WHIRLPOOL DISHWASHER

Model XXXX

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 06/09/2026

"Called customer, she said she had called and cancelled ticket. She said she had a ge dishwasher,not a whirlpool dishwasher. Never went to call, called office to inform customer cancelled ticket."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4855HW3

Near Charlotte, North Carolina 28216

Ryan S.

Job Details: 06/09/2026

"Customer complained of unit continuously running. Found drain pump constantly running. Unit serial out of range for S153EB, but unit is under third party warranty. Replaced control board from pre id ts. Ran quickwash, unit filled and started wash cycle. Verified proper operation."

We serviced a

WHIRLPOOL COOKTOP

Model WCGK7036PS00

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 06/09/2026

Installed new cooktop shipped to customers home. Had customer look over part before install thoroughly . No issues found. Installed cooktop and verified proper operation.

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 06/09/2026

"Installed all new parts and ran dishwasher threw a test cycle, unit is now washing and all functions are working to specs"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF555SDFZ

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 06/09/2026

Installed all new controls and fan motor replaced led module and all operations are now working to manufacture specs. Advised customer unit will take 24 hrs to regulate temps and make ice

We serviced a

MAYTAG DRYER

Model SDE305DAYW

Near Webster, Massachusetts 01570

Glenn

Job Details: 06/09/2026

"Dryer is not heating and dryer will not spin unless the start switch is held down and stops when let go, needs timer part number WPY2200920 which is out of stock zero at the vendor and found open run winding on motor. Will need to research parts unable to reach the office I had no cell service ; ordrng 1 WP2200376 (Motor) and 1 56000 (Blower whl) and 1 WPY2200920 (Timer)"

We serviced a

WHIRLPOOL DRYER

Model WED8000DW4

Near Cherryville, North Carolina 28021

Ryan S.

Job Details: 06/09/2026

"Cx complained of noise, found bad pulley wheel. Replaced from repair kit.quoted 293.36. Collected via check. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG WAHSER TL

Model MVW6200KW1

Near Brockton, Massachusetts 02301

Aimee

Job Details: 06/09/2026

Used cap and cam on ts and installed new Acuator And ran diagnostics completeRan diagnostics 2 times; used 1 W10721967 (Cam) from stock

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRV986FDEM01

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 06/09/2026

"Arrived,found unit now making ice and fan operating properly. Removed and replaced control. Plugged back in, ran diagnostics, all checked good."

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES0

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 06/09/2026

"Pulled range out. Disassembled, removed and replaced control, sensor and element. Reassembled, tested, all operating properly.; used 1 W10779716 (Element) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM2

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 06/09/2026

Checked and tested. Ran diagnostics. Found F1E2 control error and F7E1 heating error. Ordering control and heater. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W10703867 (Heater) and 1 W10854221 (Control)

We serviced a

WHIRLPOOL WASHER TL

Model WTW4307SW0

Near Plymouth, Massachusetts 02360

Dan

Job Details: 06/09/2026

"Called ahead, left a voice mail. Arrived at home, no answer at door. Called left a voice message. Talked with Sonia, she called and left a voicemail. Tagged door. ; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF555SDHV00

Near Plymouth, Massachusetts 02360

Dan

Job Details: 06/09/2026

Replaced the water tube fill for the ice maker. Tested ice maker and water dispenser. The ice maker and water dispenser is operating properly. Job is complete.

We serviced a

JENN-AIR OVEN

Model JOEDC730RL00

Near Plymouth, Massachusetts 02360

Dan

Job Details: 06/09/2026

"Arrived today and found the lower oven door is not on the premises. Mark came out to meet me and explained he does not have the lower oven door, his workers removed the door and now can not produce the door. Mark has been in contact with Whirlpool, they can not get him a complete door for replacement. Mark has stated Whirlpool is going to exchange the wall oven. Returning (glass) parts for the lower oven door. Close ticket, no follow up is required. job is complete"

We serviced a

JENNAIR REFRIGERATOR SXS

Model JBSS48E22L00

Near Weddington, North Carolina 28104

Jacob

Job Details: 06/09/2026

Replaced defrost heater.Tested unit.Functional as designed now.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSC5536RZ00

Near Clover, South Carolina 29710

Mitch H.

Job Details: 06/09/2026

We serviced a

JENNAIR RANGE

Model JJW2430LL00

Near Weddington, North Carolina 28104

Jacob

Job Details: 06/09/2026

Replaced control console.Tested unit.Is now functioning as designed.

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT518SZFM02

Near New Bedford, Massachusetts 02745

Dan

Job Details: 06/09/2026

"Found freezer temp above 30F, Refrigerator above 45F, compressor, condenser and evaporator fan motors running. Frost pattern on evaporator only across the first row due to a leak in evaporator. Evaporator, Compressor and drier will be needed in order to repair. Saved estimate and sent copy to customer email. Part# W11579351 Evaporator, part# W11580057 Compressor, drier comes with the compressor. Not ordering parts at this time. Collected $139.00. Cash for trip and diagnosis."

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Enfield, Connecticut 06082

Tito

Job Details: 06/09/2026

"Arrived I found drain clogged , cleaned drain hose tested ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRQC736RPS00

Near Brockton, Massachusetts 02302

Aimee

Job Details: 06/09/2026

New fridge whirlpool swapped out fridge same model Ran dianostics and dispenser on the vavle same clicking on both valves Filter has been re set 100% no water in the water filterOutlet is polarized and grounded Have 12.5 dc volts at isolation valve and water and ice valve .70 psi for the water Called tech line spoke to TimHad him look into historys Case number 23807935 TimCustomer doesnt want parts calling customer service very up set and not going through repair

We serviced a

KITCHENAID DISHWASHER

Model KDTS424SPS0

Near Indian Trail, North Carolina 28079

Jacob

Job Details: 06/09/2026

Complaint:bolt latch wont retract.Reset bolt latch and solved malfunction.Unit functioning as designed

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 06/09/2026

"Checked and found freezer door closing and sealing properly. Handle was very loose. Tightened and secured handle. Entered diagnostics, found freezer evaporator fan not working and thermistor out of range. Quoted customer for replacement of evaporator fan assembly and saved estimate. Customer is going to let us know. Collected for service call on cc."

We serviced a

WHIRLPOOL DRYER

Model WED5100HW3

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 06/09/2026

"Confirmed purchase date and took picture of receipt. Dryer covered under additional one year Costco warranty. Checked and found that drum would not rotate. Disassembled and found blower wheel had come loose and was binding against housing. Applied locktite and reinstalled blower wheel. Reassembled, tested, now operating properly."

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS321SDHW111

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 06/09/2026

Checked and tested. Found all fans and compressor operating properly. Amp draw on compressor low at .23 running amps. No evidence of leak in visible tubing. Found freezer running at 36 degrees. Compressor not pumping correctly. Ordering compressor and related parts. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11580057 (Compressor kit) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler)

We serviced a

MAYTAG WASHER TL

Model MVW5435PW1

Near Southwick, Massachusetts 01077

Tito

Job Details: 06/08/2026

"When I arrived, I found several problems with the machine. I discovered that the door switch was broken. Additionally, when I installed the door switch and tested it, the machine wouldnt move forward. I noticed that the control had issues, and besides the control, I also found problems with the wiring. Parts were ordered.; ordrng 1 W11643703 (Bezel) and 1 W11735316 (Control) and 1 W11643701 (Harness), used 1 W11670519 (DOOR LOCK) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model KRMF706ESS05

Near Chicopee, Massachusetts 01020

Chris B.

Job Details: 06/08/2026

Complaint that the ice maker made 4 cubes of ice then stopped. Upon arrival found error code E2 motor lost position. Will replace the ice maker due to lost position error code again. Customer will keep an eye out for the ice production for the next few days.; used 1 W11658802 (ICE MAKER) from stock

We serviced a

MAYTAG WASHER TL

Model MVWC465HW2

Near Springfield, Massachusetts 01108

Chris B.

Job Details: 06/08/2026

"Complaint that the washer wouldnt spin out properly. Found error codes F0E5, F2E1. ; ordrng 1 W11454372 (Gear Case) and 1 W10721967 (Clutch) and 1 W10528947 (Hub) and 1 W11217817 (Suspension) and 1 W11223765 (Screw) and 1 W11239857 (Belt) and 1 2xFrameJob (2x Frame Job)"

We serviced a

KITCHENAID RANGE

Model KFGS936SSS00

Near Somers, Connecticut 06071

Gary V.

Job Details: 06/08/2026

"Inspected and found Ui display knob light stuck on, needs new Ui display board and powermax board, will order and call for return date.; ordrng 1 W11789674 (Ui board) and 1 W11789676 (Power max board)"

We serviced a

WHIRLPOOL WASHER FL

Model WFC682CLW0

Near Windsor, Connecticut 06095

Gary V.

Job Details: 06/08/2026

"Arrived and customer claiming in warranty , there was no way to verify if under warranty. Landlord/tenant situation with office/maintenance not answering the phone."

We serviced a

WHIRLPOOL WASHER FL

Model WFW94HEAC0

Near Windsor, Connecticut 06095

Gary V.

Job Details: 06/08/2026

"Inspected and found Ui panel wire connection loose at main control and tightened and adjusted, cycled and tested fine."

We serviced a

GE DRYER

Model GHDN520ED0WS

Near Millis, Massachusetts 02054

Lee

Job Details: 06/08/2026

Installed all parts tested okay

We serviced a

KITCHENAID OVEN

Model KGRS505XSS05

Near Franklin, Massachusetts 02038

Lee

Job Details: 06/08/2026

"Customer states oven not heating confirmed issue found igniter has failed, replaced tested okay.; used 1 12400035 (IGNITOR FLAT) from stock"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF577KPS02

Near Cumberland, Rhode Island 02864

Lee

Job Details: 06/08/2026

"Friday am. Customer states unit does not start just flashes lights and repeats, confirmed issue found evap motor shorted, when unplug from board unit starts properly, left breaker off for now. ; ordrng 1 W11578030 (Evap motor)"

We serviced a

WHIRLPOOL RANGE

Model WFES5030RZ0

Near Blacksburg, South Carolina 29702

Mitch H.

Job Details: 06/08/2026

"Pulled range out. Unplugged, disassembled. Removed and replaced control and bake element. Reassembled, plugged back in. Tested, all, now operating properly."

We serviced a

WHIRLPOOL COOKTOP

Model WCGK5030PS00

Near York, South Carolina 29745

Mitch H.

Job Details: 06/08/2026

Checked and found cooktop operating properly with no issues . Did note that chrome finish on left and right front burner knobs is cracked and peeling. Customer said when she uses a large pot on these burners the heat directed to these knobs caused the finish to peel. Called Safety Dept. advised them of findings. They are going to send knobs to customer as a courtesy.

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LW2

Near Brockton, Massachusetts 02301

Aimee

Job Details: 06/08/2026

10015509 case number old whirlpool systemInstalled control and speaking to TJAsked what was replaced on washer There deming unrepairable Case number # 23780299

We serviced a

WHIRLPOOL WASHER TL

Model WTW5020SW0

Near Pembroke, Massachusetts 02359

Aimee

Job Details: 06/08/2026

In Warrenty Cust stated didnt drain.Cust had filled wet cloths all week end the smell bad. she put cloths in bucket that had hole in it with wet towels leaking on floor . Advises to put a fan on to floor to dryFound the harness broken at the molex replaced and tested the drain and ran diagnostics ; found pump noisy . replaced pump. used 1 W11643701 (Harness) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDPS324SPS0

Near Duxbury, Massachusetts 02332

Aimee

Job Details: 06/08/2026

"In warranty Ran diagnostics dispenser door didnt openFound the connection to the dispenser not installed all they way , replaced harness and installed pump/motor and pulled on harness to make sure clipped in And Re ran dianostics and dispenser opened up"

We serviced a

LG REFRIGERATOR FDB

Model LFCS22520S05

Near Southwick, Massachusetts 01077

Tito

Job Details: 06/08/2026

"Arrived I found wrong fan ordered ,I reordered fan motor ; ordrng 1 EAU65058315 (Fan motor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF436SPS01

Near West Hartford, Connecticut 06117

Gary V.

Job Details: 06/08/2026

"Inspected and found ice box seals not sealing to ice compartment properly causing ff temp air to migrate into ice box and adjusted, now sealing good. All other functions test normal at this time."

We serviced a

SAMSUNG WASHER

Model WF56H9110CW/A2

Near West Hartford, Connecticut 06117

Gary V.

Job Details: 06/08/2026

"inspected and found front door gasket deformed causing leak out thr front, quoted and they will call office if wants to repair."

We serviced a

SAMSUNG WASHER TL

Model WA52A5500AV/US

Near East Granby, Connecticut 06026

Gary V.

Job Details: 06/08/2026

"Inspected and found drain pump worn out, quoted and they will call if wants to repair."

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PW1

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 06/08/2026

"Customer complained when going in to drain spin unit is cutting off and tripping breaker. Ran unit through manyal service test, all functions worked but got f2e3 error at end of cycle. Found no frayed or pinched wires. Resistance on drain pump is good. At the end of a cycle the breaker tripped, Ordering ui and control board. Informed customer office will call when parts come in. ; ordrng 1 W11627516 (Ui) and 1 W11834062 (Control board)"

We serviced a

MAYTAG WASHER TL

Model MVWB835DW4

Near Southwick, Massachusetts 01077

Tito

Job Details: 06/08/2026

"Arrived I found gearcase clutch and rotor failed, I ordered parts,allowed xtra time ; ordrng 1 W10902814 (Washplate) and 1 W10909670 (Nut) and 1 W10915700 (Stator) and 1 W11393685 (Gearcase) and 1 Xtratime (Xtra time)"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FPS06

Near West Springfield, Massachusetts 01089

Tito

Job Details: 06/08/2026

"Arrived i installed new gasket,shield ,Valve,cover and housing tested ok"

We serviced a

GE DISHWASHER

Model GDT6655SSJ0SS

Near West Springfield, Massachusetts 01089

Tito

Job Details: 06/08/2026

"Arrived I found control board failed,quoted,cx declined estimate at the moment"

We serviced a

WHIRLPOOL DRYER

Model WED4107SW0

Near Holyoke, Massachusetts 01040

Tito

Job Details: 06/08/2026

"Arrived I found vent housing inside of the dryer need adjusted, I adjusted tested ok ."

We serviced a

FRIGIDAIRE RANGE

Model BGGF3042KFT

Near Amherst, Massachusetts 01002

Tito

Job Details: 06/08/2026

"Arrived I installed new igniters ,bake igniter defective, I reordered part; ordrng 1 316489403 (Igniter)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Springfield, Massachusetts 01108

Chris B.

Job Details: 06/08/2026

Replaced all parts and unit working normal. All doors are closing properly.

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PB1

Near East Longmeadow, Massachusetts 01028

Chris B.

Job Details: 06/08/2026

"Complaint that the washer wouldnt lock properly. Found error codes F5E3, F7E6. Found failed lid lock. TS part not available. Will order for next following day.; ordrng 1 W11670519 (Lid Lock)"

We serviced a

AMANA WASHER TL

Model NTW4519JW2

Near Auburn, Massachusetts 01501

Glenn

Job Details: 06/08/2026

Drain pump running constantly replaced control per S153EB calibrated washer tested all ok

We serviced a

MAYTAG WASHER FL

Model MHW5630HW1

Near Auburn, Massachusetts 01501

Glenn

Job Details: 06/08/2026

Also Found a tare in the bellow. Replaced parts drain pump and bellow tested all ok ; used 1 W11314648 (BELLOW) from stock

We serviced a

MAYTAG WASHER TL

Model MTW4205SW0

Near Millbury, Massachusetts 01527

Glenn

Job Details: 06/08/2026

Replaced gear case cover tested all ok

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Scituate, Massachusetts 02066

Aimee

Job Details: 06/08/2026

"Found the front and rear seal a torn , installed front was worst Also needs the backWill need to call when in; ordrng 1 W11189144 (Seal)"

We serviced a

MAYTAG RANGE

Model MET8800FZ05

Near Brockton, Massachusetts 02302

Aimee

Job Details: 06/08/2026

Spoke to Mike and Jeff Block nd power house is good.120 to element Doesnt have 120 at fan; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Brockton, Massachusetts 02301

Aimee

Job Details: 06/08/2026

Called Cust hes going to rescedule please call customer ; saved tckt

We serviced a

WHIRLPOOL WASHER TL

Model WTW4307SW0

Near Waterbury, Connecticut 06710

Jimmy R.

Job Details: 06/08/2026

"Tested washer due to unit leaking water through the wash cycle form back and under machine, let unit fill and noticed water from dispenser hitting back on tub top. Opened up top and found water leaking from filling due to tub tilted forward, adjusted and leveled unit to stop water from going on tub top ran several cycles and unit is now dry and operating to manufacture specs"

We serviced a

MAYTAG WASHER TL

Model MVW5430MW0

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 06/08/2026

"Tested unit and found washer not advancing in cycles causing poor washing, ran a diagnostic cycle and found unit super loud when spinning and using the tub to agitate. Found gearcase leaking oil and water that got on to actuator and cam causing unit to jam up and not wash. Loosened wash plate and lubed for removal, Unit is going to need new gearcase,actuator,cam,belt,shield,extra time and washplate all parts tentative p/a ; rqstng P&A on 1 W11449840 (Gearcase) and 1 W11481722 (Actuator) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11409708 (Shield) and 1 W10902814 (Washplate), O-SMS tckt , states that autho needed"

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 06/08/2026

"Ran dryer and found when tumbling unit would make a clicking noise and get louder as unit heated up. Traced noise and found coming from front right roller, removed roller and found shaft had a burr on it causing roller to click removed all rollers and replace with new lubed and fixed shaft to stop noise. Ran a cycle and unit is now operating to manufacture specs ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

KITCHENAID RANGE

Model KFGC558JSS01

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 06/08/2026

Installed all new parts and reprogrammed unit ran a heating cycle on both oven and unit is now heating to temp and all operations are working to specs

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model KRFF302ESS08

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 06/08/2026

Tested unit and found Ice maker stopped making ice found ice bin had a block of ice in it due to when cycling the ice maker it would not rotate the fingers it would just fill and over flow filling ice bin with water then it would cycle ice out of mold. Ice maker is faulty and needs to be replaced will order and return. Parts tentative p/a ; rqstng P&A on 1 W11692144 (Icemaker)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Southington, Connecticut 06479

Jimmy R.

Job Details: 06/08/2026

"Tested unit and found when plugging in washer the unit would just drain non stop, ran diagnostics and found errors F1e1 main cntrl fault, f8e1 long fill, f2e1 stuck key, f3e1 pressure system fault, tried to recalibrate unit but same issue drain pump just running continuously. Unit will need a new control will order and return, parts tentative p/a ; rqstng P&A on 1 W11603810 (Cntrl)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Bristol, Connecticut 06010

Jimmy R.

Job Details: 06/08/2026

"Tested unit and found machine not washing ran diagnostics and found errors 6-4, 6-1, 2-1, ran a self test and found no water splashing around, checked wash arms and found completely plugged checked chopper and found blocked. Removed all debris in wash arms and chopper advised customer on how to clean and removed wash arms for cleaning. Ran a calibration cycle and unit is now heating and washing to specs"

We serviced a

WHIRLPOOL RANGE

Model MDL658

Near Springfield, Massachusetts 01129

Chris B.

Job Details: 06/08/2026

Complaint that the wall oven is not heating and giving a slight smell of gas. Found failed igniter. Quoted for parts and labor. Customer will look into other options first and will call the office when they decide. Customer has seven days to waive trip fee into labor. Quoted $279 plus Parts. Connected trip fee. Cash.

We serviced a

WHIRLPOOL WASHER TL

Model WTW5005KW0

Near New Bedford, Massachusetts 02746

Dan

Job Details: 06/08/2026

"Requesting Authorization For Cost Approval. Confirmed customer complaint, not completing spin cycle. Found Gear case, Drive hub, Actuator and Cam Kit needs to be replaced. ; ordrng 1 W11454734 (Gear case) and 1 W10913953 (Actuator) and 1 W10721967 (Clutch kit) and 1 W10528947 (Drive hub)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKB4

Near Dartmouth, Massachusetts 02747

Dan

Job Details: 06/08/2026

"Confirmed customer complaint, water leak under dishwasher. Found water leak is coming from the sump at the wash motor. Sump and motor needs to be replaced. Checked all hoses and connections for fill and drain cycles. ; ordrng 1 W11680075 (Sump and motor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS01

Near Marion, Massachusetts 02738

Dan

Job Details: 06/08/2026

"Found refrigerator and freezer not as cold as set point temperatures. No fault codes found, checked components for cooling and defrost system as well as ice maker. Ice maker will need to be replaced, will not operate and pass diagnostic test. Ice bin will need to be replaced, broken. Found sealed system charge is low, due to leak."

We serviced a

MAYTAG WASHER TL

Model MVW5430MW0

Near Wareham, Massachusetts 02538

Dan

Job Details: 06/08/2026

Made contact with Jane by telephone. The washer is working. I asked if we can get valid proof of extended warranty contract because what I got was not accepted. Otherwise I need to collect payment for the job I did. Jane states its under warranty and I am unsuccessful getting any valid proof. I was not able to collect payment. Getting the run around.

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