Service History 2 - Advantage Appliance Repair

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT519SZDM11

Near Thomaston, CT 06787

Jimmy R.

Job Details: 04/08/2025

"Arrived on fridge and checked temps finding freezer at 10 degrees and fridge at 33, checked frost pattern and found a full frost top to bottom. Chcked pressures and found high side a little high and low side high adjusted Freon levels and evap is still frosted over perfectly checked temps and waited finding fridge Top-shelf 39 bottom 37 freezer 8 top shelf bottom 9.6 and coming down. Advised customer unit needs 2r hrs to regulate temps unit is cooling properly now and to watch"

We serviced a

WHIRLPOOL COOKTOP

Model WFES3030RS0

Near Holyoke, MA 01040

Jorden

Job Details: 04/08/2025

"Arrived and took voltage readings at the 240v outlet, found L2 only supplying 20v to unit. L1 had proper 120v. Wall outlet must be serviced."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ2

Near Holyoke, MA 01040

Jorden

Job Details: 04/08/2025

"Arrived and installed flow meter and ACU, auto test mode proved good."

We serviced a

MAYTAG WASHER FL

Model MHW3505FW1

Near Chicopee, MA 01013

Jorden

Job Details: 04/08/2025

"Arrived and customer told me the problem went away when her daughter unplugged it and plugged it back in. Found error codes F5E2 (door lock error) and F0E1 (load detected in clean washer cycle) stored in system, cleared codes. Ran unit in auto test mode and all tested normal."

We serviced a

WHIRLPOOL RANGE

Model W10403815A

Near Charlotte, NC 28277

Clinton

Job Details: 04/08/2025

Customer needs to call in to warranty undated model a serial info nothing matches then have ticket sent back unit needs bake element

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KBSD702MPS00

Near Charlotte, NC 28277

Clinton

Job Details: 04/08/2025

Control order and defrost heater ordered unit is not going in to defrost properly. Custer is letting unit defrost for 24 hours prior to service will allow unit to cool properly unit I return next week. ; ordrng 1 W11752963 (Control) and 1 W11267071 (Heater)

We serviced a

HOTPOINT DRYER

Model HTX24EASK0WS

Near Charlotte, NC 28226

Clinton

Job Details: 04/08/2025

Unit has failed timer ordered new timer set up call for following Wednesday collected full amount for repair ; ordrng 1 WE04X25586 (Timer)

We serviced a

AMANA WASHER TL

Model NTW4516FW4

Near Charlotte, NC 28226

Clinton

Job Details: 04/08/2025

Cant service home has roaches. On arrival roach crawling across floor under washer

We serviced a

JENN-AIR REFRIGERATOR FDB

Model JF36NXFXDE01

Near Charlotte, NC 28211

Clinton

Job Details: 04/08/2025

"Replaced led modules all of the, light are now fully operational collected trip charge"

We serviced a

MAYTAG WASHER TL

Model MVW4505MW1

Near Charlotte, NC 28211

Clinton

Job Details: 04/08/2025

Unit has overload off balance load errors. Unit suspension feels nice and tight customer stated they over loaded. Ran diagnostics all functions work no functional failures at this time advised customer to run smaller loads

We serviced a

JENN-AIR REFRIGERATOR FDB

Model JBSS48E22L00

Near Concord, NC 28025

Clinton

Job Details: 04/08/2025

7741304059 the frame bent I cant fix any of these issues called tech lice said the unit is going to review for replacement and they will contact the customer is the new 3-5 days

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ10

Near Charlotte, NC 28278

Caleb

Job Details: 04/08/2025

Customer stated that there was originally power outage issues on the unit. And explained there problem in detail to whirlpool. At this time the ice maker is functioning and dispensing ice as designed. Unit is currently running at this time. If call back order 1 control W11556912. And one ui W11642011 to address possible PO errors.

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PW0

Near Charlotte, NC 28214

Caleb

Job Details: 04/08/2025

"Replaced broken strike, unit tests fine.; used 1 W11457841 (STRIKE) from stock"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC300ESS12

Near Charlotte, NC 28208

Caleb

Job Details: 04/08/2025

New damper was making same creaking noise. Used stock damper and confirmed operation. Unit checks fine.; used 1 WPW10594329 (Damper) from stock

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WETLV27HW3

Near Charlotte, NC 28206

Caleb

Job Details: 04/08/2025

"No error codes present at this time, dryer vent smashed between unit and dryer by installers. Ran a quick cycle and when unit was filling it did stop and and was paused during the sense/fill. Cycled power to the unit and recalibrated control via diagnostics. Unit drains and spins fine and tried running another quick cycle. Noticed that there is a moment of pause during the sense and fill. After waiting about 30 seconds the unit did progress from sense fill to wash. Unit checks fine at this time."

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Charlotte, NC 28216

Caleb

Job Details: 04/08/2025

"Replaced motor and blower for possible overheating motor. Had to break blower fan. New motor defective, unit needs new blower housing. Fan, motor and a control. ; ordrng 1 WP8577230 (Fan housing) and 1 694089 (Blower) and 1 279827 (Motor) and 1 W11728014 (Control), used 1 WP694089 (Blower), and 1 279827 (MOTOR) from stock"

We serviced a

MAYTAG WASHER TL

Model MVWC555DW1

Near Charlotte, NC 28214

Caleb

Job Details: 04/08/2025

Found big dent on side of wash basket. Also inspected the tub and top of tub has a crack moving down the Sid of the tub. Unit needs new tub and basket per previously ordered parts. Customer doesnt want damaged parts. Customer to call when parts come in. Left parts with customer.; ordrng 1 W10752719 (Basket) and 1 W11219115 (Tub)

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Salisbury, NC 28146

Johnny

Job Details: 04/08/2025

Installed new part. Ran calibration cycle. Ran service cycle. Unit working as designed.

We serviced a

AMANA DISHWASHER

Model ADB1400AMS1

Near Fort Mill, SC 29708

Jonathan J.

Job Details: 04/08/2025

Complaint Spencer will not open. I found dispenser is broken. Replaced entire dispenser tested operations ran a diagnostic cycle found one error code in fault code history code verified heater is operational as well no further issues found with dishwasher at this time

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF535SWHZ12

Near York, SC 29745

Mitch H.

Job Details: 04/08/2025

Checked and found that doors have no adjustment. Adjusted feet to align doors as close as possible. When doing that it made gaps on sides at cabinet uneven. At customers request lowered unit back down to its wheels.

We serviced a

GE WAHER TL

Model GFW550SSNWW

Near Sturbridge, MA 01566

Chris B.

Job Details: 04/08/2025

Complaint that the washer is leaking from the front door. Found bad door boot. Will order parts for approval. ; rqstng P&A on 1 WH05X29521 (Door Boot Gasket) and 1 WH01X29615 (Inner Clamp) and 1 WH05X29663 (Outer Clamp)

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model MVWP575GW1

Near Sturbridge, MA 01566

Chris B.

Job Details: 04/08/2025

Replaced all parts and unit working normal after the. Ram diagnostic and calibration cycle. All working great. No leaks detected.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Worcester, MA 01609

Glenn

Job Details: 04/08/2025

"Console is lifting up, causing moisture to get through the control board is producing a fan error code. This model does not have a fan auto park control, and console. ; ordrng 1 W11413963 (Control panel) and 1 W11410070 (Control), dspstn on spec-tagged invntry: 1 W11497943 DRAIN PUMP/W CHOPPER"

We serviced a

AMANA OVEN

Model AEP222VAW

Near Chicopee, MA 01020

Jorden

Job Details: 04/08/2025

"Arrived and customer claimed unit working normally. Just want little white covers for the feet, informed customer covers dont come with unit. Customer we would have to talk with apartment owners/maintenance if she wants something cosmetic. Informed customer should we return and find no manufacturing defect then customer would be responsible for service fee."

We serviced a

MAYTAG WASHER TL

Model MVW6230HC2

Near Springfield, MA 01118

Jorden

Job Details: 04/08/2025

Arrived and found as soon as unit is started in normal mode & diagnostic mode the control activates everything all at once. When it should just lock & fill its spinning and shifting also causing the loud noise. Unit needs new ACU. Advised customer to leave unit unused and unplugged until repaired. ; ordrng 1 W11567712 (ACU)

We serviced a

WHIRLPOOL REFRIGERATOR SI

Model WRS325FDAM04

Near Farmington, CT 06032

Mike K.

Job Details: 04/08/2025

"Complaint of leaking under freezer. Found evap drain clogged, able to clear with steamer. Cleared ice build up and poured water down drain and cleared fine"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FPS06

Near West Hartford, CT 06117

Mike K.

Job Details: 04/08/2025

"Complaint of unit too warm in rf section. Reading -.5 in freezer upper bin. 33.4 mid shelf rf, upper shelf, 40.5 top shelf. Door icemaker is making ice fine. All thermistors pass, average rf temp 33, fr 0 set for 34/0. Ran fan tests and all working, top vent in rf was blocked with food.No problem found at this time. Collected for service call only"

We serviced a

AMANA WASHER TL

Model NTW4516FW4

Near East Hartford, CT 06108

Mike K.

Job Details: 04/08/2025

"Unplugged on arrival. Plugged in and went into manual drain. Completed and went into diagnostic, F3e1,F2e1. No water leaking into unit from valve, pressure hose not kinked or damaged, connected both ends fine and is not clogged. Ordering control per service bulletin. Lower unit inspected on, all looks good.Office to contact cs when parts come in to schedule return.; ordrng 1 W11603811 (Control)"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Bloomfield, CT 06002

Mike K.

Job Details: 04/08/2025

"Complaint of not dryer properly on sensor dry. Had load in unit that was still damp at end of more dry cycle. Air flow is poor. Verified unit Id cycling heat fine. With low air flow would suggest cleaning vents regularly or moving to shorten and timed dry may result in better drying especially with small loads. Venting is new, but they will move dryer to shorten run and will use timed dry"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF536RPS01

Near Landis, NC 28088

Johnny

Job Details: 04/08/2025

Inefficient compressor. Will need a new replacement. ; ordrng 1 W11751358 (Compressor) and 1 W11109499 (Dryer filter) and 1 W11504445 (Dryer filter coupler) and 1 W11506623 (Dryer filter coupler)

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT311FZDW06

Near Charlotte, NC 28269

Johnny

Job Details: 04/08/2025

Upon arrival observed control acting strangely. Noticed evap fan not working. Ordering necessary parts. ; ordrng 1 Wp2315539 (Evap fan motor) and 1 W11594670 (Control board)

We serviced a

WHIRLPOOL WASHER FL

Model WFW5605MW0

Near Charlotte, NC 28216

Johnny

Job Details: 04/08/2025

Installed new part. Ran service cycle. No leaks. Unit working as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near York, SC 29745

Mitch H.

Job Details: 04/08/2025

"Removed and replaced sump assembly. Reassembled, tested and checked for leaks. Operating properly with no leaks."

We serviced a

AMANA WASHER TL

Model NTW4519JW2

Near Bessemer City, NC 28016

Ryan S.

Job Details: 04/08/2025

"Customer complained wife thinks unit is not filling as much as they want. Ran service diagnostics, no error. Codes. All functions working. Ran normal wash with deep water . Unit filled to deep fill capacity for this model. Informed customer unit working as designed. Formed customer is called back for same issue will have to charge service trip fee."

We serviced a

WHIRLPOOL WALL OVEN DBL

Model WOD51EC0HS02

Near Iron Station, NC 28080

Ryan S.

Job Details: 04/08/2025

Customer complained unit will not respond. Will not turn on upon arrival. Found UI is unresponsive. Keep cycling from whirlpool symbol to cutting off . Tried power cycling did not help issue. No loose harnesses. ordering new user interface and control boards. Informed customer Office will call when parts come in.; ordrng 1 W11297709 (Ui panel) and 1 W11261167 (Control board) and 1 W11261169 (Control board)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF555SDFZ16

Near Denver, NC 28037

Ryan S.

Job Details: 04/08/2025

"Customer complained of water leak. Found leaking coming from ref area. Found water reservoir leaking , ordering reservoir and valve . Turned off icemaker and turned water off at wall. Also found both ref door gaskets were torn. Ordering two ref door gaskets also. Informed customer office will call when parts come in. ; ordrng 1 W11346622 (Reservoir) and 1 W11548535 (Valve) and 2 W10830055 (Rc door gasket)s"

We serviced a

WHIRLPOOL MW/WALL OVEN COM

Model WOC54EC0HS04

Near Fort Mill, SC 29715

Jonathan J.

Job Details: 04/08/2025

I replaced all previously ordered parts. I tested operations. Unit is heating just fine with no further issues found.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Fort Mill, SC 29715

Jonathan J.

Job Details: 04/08/2025

"Complaint dispenser, not opening used to hear loud clunk Now hear nothing. I found complaint true found solenoid in dispenser had become detached replace parts tested operation no further issues found."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ3

Near Fort Mill, SC 29715

Jonathan J.

Job Details: 04/08/2025

Complaint dishwasher constantly displays F8E4. I found new water and drip pan but I did. However find wash motor is flooding. House clips are missing From drain hose going to flow meter. Also found error codes. F9e2 drain issue f8e4 over flow float switch open f4E3 heater relay. F8e1 no fill long fill. ; ordrng 2 W11596052 (Clip)s and 1 W11614117 (Tube) and 1 W11460945 (Sump assembly) and 1 W11672039 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHM08

Near Lancaster, SC 29720

Jonathan J.

Job Details: 04/08/2025

"Complaint not dispensing water not making ice freezing food. I found water inlet valve has failed. I found blend door damper door diffuser door, which is the same was stuck frozen over replaced part tested operations. No further issues found unit is now dispensing water fine installed new water filter that customer provided. customer stated they have not used the water or ice feature on this refrigerator since July of last year."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near York, SC 29745

Mitch H.

Job Details: 04/08/2025

"Tested and confirmed no heat. Entered diagnostics, found F7E1 heating error. Removed and replaced heater. Operating properly"

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near York, SC 29745

Mitch H.

Job Details: 04/08/2025

Tested and confirmed issue. Per service pointer W11378591A. Ordering noise reduction kit. Checked part availability and scheduled return for 4/16 AM ; ordrng 1 W11401018 (Noise reduction kit)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ10

Near Lancaster, SC 29720

Jonathan J.

Job Details: 04/08/2025

"Complaint Spenserian fine, but showing 52 ppm of total undid dissolved solids in water with new filter installed that is normal filter is only designed to capture harmful metals heavy metals and harmful debris only. Ice maker not making ice, bail arm was stuck, corrected and secured bail arm, No further issues found with refrigerator at this time dispensing water perfectly normally dispensing ice perfectly normally. Advise customer that if we come back again for a water pressure issue and unit is producing pressure and has filter new installed or a clogged filter we must charge customer. Unless it is a problem with the machine itself"

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ5

Near Lancaster, SC 29720

Jonathan J.

Job Details: 04/08/2025

"Complaint gas smell whenever using oven Feel nauseous customer has to open all windows and air out house. I found baking igniter is not igniting the fuel coming out of burner tube properly.found igniter seems to be slightly bent. Tried adjusting back in place. I Called Tech line. They are advising me to replace igniter, DSI board and harness going to igniter called safety they stated to go ahead with the repair. No further issues found at this time. Customer has been using cooktop with no leakage. Gas was still on upon arrival to unit no gas smells inside of the house when unit is sitting idle. Tech line file number 7741303887 safety file number 7740988986 go ahead with repair. Broil is igniting with the first three clicks.; ordrng 1 W11198972 (Harness) and 1 WPW10324262 (Bake ignitor) and 1 W10860916 (Dsi control)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Stanley, NC 28164

Ryan S.

Job Details: 04/08/2025

"Returned to install outer tub and basket and wash plate. Installed parts. Ran diagnostics cycle, al functions working. Ran quick wash. Unit filled and started wash cycle.no leaks detected. Left valve w customer. Verified proper operation. ."

We serviced a

WHIRLPOOL DISHWASHER

Model JDTSS244GP0

Near Belmont, NC 28012

Ryan S.

Job Details: 04/08/2025

"Customer complained unit wont wash, found fce2 f8e4 . Found drain pump not draining, found no voltage to pump. Ordering control board and drain pump. Scheduled return call w customer. ; ordrng 1 W11308807 (Control board) and 1 WPW10531320 (Drain pump)"

We serviced a

MAYTAG DRYER

Model MGDB835DW4

Near York, SC 29745

Mitch H.

Job Details: 04/08/2025

"Disassembled dryer. Removed and replaced control, sensors and harness. Reassembled, tested. All components and functions test good and operating properly."

We serviced a

MAYTAG WASHER FL

Model MHW5630HW2

Near Belmont, NC 28012

Ryan S.

Job Details: 04/08/2025

"Found f0e2, f9e1. Found drain pump not working. Replaced pump from ts. Ran unit through quick wash. Verified both drain and recirc pump working now."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4955HW3

Near Oxford, MA 01540

Glenn

Job Details: 04/08/2025

Found fill error code washer not advancing into spin. Flushed out pressure switch port on the tub and retested washer not completes the cycle tested in quick wash. Job complete

We serviced a

LG REFRIGERATOR FDB

Model LRFXS2503S01

Near Webster, MA 01570

Glenn

Job Details: 04/08/2025

Tested found voltage out to evaporator fan motor but motor doesnt operate. Order part ; rqstng P&A on 1 Aeb73564908 (Evaporator cover with fan motor)

We serviced a

MAYTAG REFRIGERATOR SXS

Model MSS25N4MKZ10

Near Millbury, MA 01527

Glenn

Job Details: 04/08/2025

Call 20 minutes prior. Tested found good frost pattern cold control is on the highest setting and the fridge would not turn on checked thermistor connection and evap fan is working. Order cold control ; ordrng 1 W11567936 (Control box)

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS05

Near Charlotte, NC 28269

Johnny

Job Details: 04/08/2025

Door wouldnt close properly according to cx standards. Ordering necessary parts. ; ordrng 1 W11163783 (Left door closer) and 1 W10708583 (Bracket)

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW06

Near Charlotte, NC 28269

Johnny

Job Details: 04/08/2025

"Installed new part, steamed out however cx will need to rearrange freezer so door can make complete contact with unit"

We serviced a

FRIGIDAIRE REFRIGERATOR FDB

Model GRFS2853AF4

Near Wrentham, MA 02093

Aimee Z.

Job Details: 04/08/2025

Tried to advance ice maker in freezer doesnt twist.Needs ice maker ; rqstng P&A on 1 A21755301 (Freezer ice maker)

We serviced a

GE MONOGRAM RANGE GAS

Model JGBS86SP2SS

Near Franklin, MA 02038

Aimee Z.

Job Details: 04/08/2025

Cust said when using lower oven can sell gas Checked ignition found has 3.5 amps is goodTook apart to inspect burner tub and office Wire brushed burner tube and cleaned capRe light light right up.Flame on left is larger than flame on right Crack or clogged burner tube .Cust needs for contract company to approve Will call when ordering parts; ordrng 1 WB16X28670 (Burner tube) and 1 WB28X20451 (Elbow 90)

We serviced a

GE REFRIGERATOR FDB

Model ZIS420NXB

Near Franklin, MA 02038

Aimee Z.

Job Details: 04/08/2025

Turned fridge on fan and compressor running . Grinding on start up of compressor There is no frost pattern on evap Put gauge on compressor on procces tube not in vacuum.Also pulled off the inverter board and tested winding on compressor Wire diagram says all 4.6I got 7.2.Needs compressor work sealed system; ordrng 1 WR87X10111 (Compressor)

We serviced a

SAMSUNG DRYER

Model DVE45R6100C

Near North Attleborough, MA 02760

Aimee Z.

Job Details: 04/08/2025

"Found the outlet house side not mounted and hanging . Turned power at breaker off until repairedTight area couldnt get a reading volts.The heater is open and high limit open, I replaced the heater complete.Clean all lint out needs vent cleaned.Ran found still no heat Shut power down and pulled out The plug is hanging out of wall Took photo. Voltage reading No 240 on L2 sideSpoke with Cust husband on phone outlet needs repair, and vent hose replacedLeft dryer breaker off; used 1 DC97-14486A (Heater) from stock"

We serviced a

GE WAHER TL

Model GTW685BSL0WS

Near Mansfield, MA 02048

Aimee Z.

Job Details: 04/08/2025

"Found the water valve leaking into tub, Cust shut water off stops leakingCust was coming in for airport friend at house and spoke to Cust on phone.; ordrng 1 WH13X26637 (Water valve)"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS321SDHB10

Near Charlotte, NC 28213

Johnny

Job Details: 04/08/2025

"Cx stated not making ice, confirmed complaint. Observed frozen fill tube. Melted ice with steamer. Cx had temp set too low. Selected Recommended setting, cycled ice maker, working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRB322DMBW00

Near Rock Hill, SC 29732

Mitch H.

Job Details: 04/08/2025

Checked and found ice maker fill tube leaking and water running down back onto freezer floor. Ordering tube. Checked part availability and scheduled return for 4/16 PM ; ordrng 1 W11176463 (Fill tube)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP560HAMZ1

Near Clover, SC 29710

Mitch H.

Job Details: 04/08/2025

"Customer says that issue is intermittent and coming from door. Says that when it happens water is between inner and outer door. No leaks from sump assembly and washing properly. Ordering inner door, dispenser and vent. Customer is going to contact Whirlpool. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11637956 (Inner door) and 1 W11252794 (Lower seal) and 1 W10861000 (Dispenser) and 1 W11684259 (Vent) and 1 W11545539 (Gasket)"

We serviced a

MAYTAG REFRIGERATOR FDB

Model MRT118FFFZ10

Near Leicester, MA 01542

Chris B.

Job Details: 04/08/2025

Replaced all parts and unit working normal. Self bin holding up great. Mentioned to the customer to keep an eye on the cooling for the next few days.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Paxton, MA 01612

Chris B.

Job Details: 04/08/2025

Complaint that the washer will not run any cycle. Found bad water valve. Replaced part with TS #W11210459. Unit running normal.; used 1 W11210459 (VALVE(USE ORIGINAL HARNESS)) from stock

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ2

Near Warren, MA 01083

Chris B.

Job Details: 04/08/2025

Complaint that the oven broiler turned on during the bake cycle and wouldnt shutoff. Found error code F6E1. Called office and we are waiting for the part to arrive. Will reschedule as soon as part is in. Part #W11308431.; O-emld tckt

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Springfield, MA 01109

Jorden

Job Details: 04/08/2025

"Arrived and installed ACU, calibrated and tested fine."

We serviced a

KITCHENAID COOKTOP

Model KFEG500ESS7

Near East Windsor, CT 06016

Mike K.

Job Details: 04/08/2025

"Unit is under 1yr wp warranty per service bench. Unit has not been used yet, remodeling kitchen right front corner of cook top is visibly higher then rest, not sealed and moved significantly when pressed. Ordering cooktop; ordrng 1 W10804319 (Cooktop)"

We serviced a

KITCHENAID M/W OTR

Model KMBP100ESS03

Near Granby, CT 06090

Mike K.

Job Details: 04/08/2025

"Replaced magnetron, inverter, control and door switches. No longer gets the f5e1 and verified heating, switches still very sensitive on left side, easily reads door as open. Tried tweaking door and same.Added some electrical tape to inside of door and working fine. Cs is satisfied."

We serviced a

JENNAIR REFRIGERATOR SXS

Model JBSS42E22L00

Near Charlotte, NC 28205

Clinton

Job Details: 04/07/2025

Customer order filter it on its way I believe the issue is just a bad water filter. Proper flow returns after filter is removed

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRT318FZDM11

Near Charlotte, NC 28212

Clinton

Job Details: 04/07/2025

Installed new compressor had 60 grams of charge have pulling vaccum for twenty minutes no leaks detected unit running blowing cool air developed frost pattern on evap unit checks good

We serviced a

KENMORE DRYER

Model ="417.84092500"

Near Woodbury, CT 06798

Jimmy R.

Job Details: 04/07/2025

"Ran dryer and found unit heating on and off checked power to machine and 240v acrosed 120v on each leg checked power to element and found no power and relay on cntrl not clicking. Moved cycle selector and control relay started to work and send power to heater, advised customer control is going bad and would need to be replaced they will hold off"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354ESS2

Near Enfield, CT 06082

Gary V.

Job Details: 04/07/2025

"Installed new lower rack rollers and cycled, tested fine."

We serviced a

MAYTAG WASHER FL

Model MHW5400DW0

Near Agawam, MA 01030

Jorden

Job Details: 04/07/2025

"Arrived and found error codes F9E1 (long drain), F5E2 (door latch error) and F8E1 (water level issue) stored in system, found drain pump running but impeller not moving. Replaced drain pump and tested fine. ; used 1 WPW10605427 (DRAIN PUMP) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW0

Near Simsbury, CT 06089

Mike K.

Job Details: 04/07/2025

"Unit not draining, found broken wire to drain pump. Quoted for harness/labor to do repair today. They said they were going to submit to American Express first. Completed quote including return and fill out paper work at their request. Collected for service call"

We serviced a

MAYTAG REFRIGERATOR FDB

Model MFI2570FEZ06

Near West Hartford, CT 06119

Mike K.

Job Details: 04/07/2025

"Not making ice, icemaker was jammed, cleared. Thermistors all pass, fans operating. Good water flow from dispenser.Quoted for icemaker/labor. Collected for service call only."

We serviced a

KITCHENAID WALL OVEN SINGLE

Model KOSE500ESS01

Near Charlotte, NC 28270

Clinton

Job Details: 04/07/2025

Unit has a failed bake element it is shorted to ground in side cavity tested from control. Thermal fuse still functioning order bake element set call up for following Friday ; ordrng 1 W11545804 (Bake element)

We serviced a

MAYTAG WASHER FL

Model MAH5500BWQ

Near Bristol, CT 06010

Andre

Job Details: 04/07/2025

Ck unit upon arrival and found unit making loud noise during the spin cycle. Remove front panel and found rusted water underneath tub also found bellow torn with other parts thats damage that customer had a concern about. Found faulty Bearings Bellow is NLA. Customer will look into purchasing new unit

We serviced a

BOSCH DISHWASHER

Model SHXM4AY55N

Near Enfield, CT 06082

Gary V.

Job Details: 04/07/2025

"Inspected and found drain pump bound up and humming, will order new drain pump and return.; ordrng 1 00631200 (Drain pump)"

We serviced a

WHIRLPOOL WASHER TL

Model MVW6230HC0

Near Enfield, CT 06082

Gary V.

Job Details: 04/07/2025

"Inspected and found multiple problems, capacitor fell off the base of the transmission and was dangling by the wire harness, found actuator making noise, unit faulting pressure system, air hose and dome tested fine, and motor with a burnt smell coming out of it, replace actuator and capacitor , unit needs multiple other parts, will submit estimate and call with a return date.; rqstng P&A on 1 W11543994 (Main acu) and 1 W11283592 (Drive motor) and 1 W11569161 (Harness), used 1 W11395618 (CAPACITOR/INTER COIL), and 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX986SIHZ01

Near Agawam, MA 01030

Jorden

Job Details: 04/07/2025

"Arrived and found unit not doing any cooling, compressor not running and fans not running. Cycled power to unit and it all kicked on, test 4 got a small frost pattern but very short. Ordering compressor kit. Placed a bottle of water in the FZ, if frozen when we return rediagnose at the time. ; ordrng 1 W10832994 (compressor) and 1 123789 (2nd time slot)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Wolcott, CT 06716

Jimmy R.

Job Details: 04/07/2025

"Unit is leaking water from tub getting into drain pan and erroring out, customer is getting unit replaced from Home Depot for a new unit machine had a cracked tub"

We serviced a

SAMSUNG RANGE

Model NE63A6111SS/AA

Near Springfield, MA 01104

Jorden

Job Details: 04/07/2025

"Arrived and found markings worn away on the UI panel, placing order for new under p/a. ; rqstng P&A on 1 DG94-04029A (UI panel)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Charlotte, NC 28269

Johnny

Job Details: 04/07/2025

F4e3 wash motor failure needs new sump assembly.; ordrng 1 W11613480 (Sump assy)

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WETLV27HW3

Near Charlotte, NC 28206

Johnny

Job Details: 04/07/2025

"Cx stated unit not switching to wash, I checked error codes. None present. Ran calibration cycle. Ran service cycle. Started a regular cycle. Allowed unit to run and switch over to wash cycle. Could not confirm complaint at this visit. Unit working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Rockwell, NC 28138

Johnny

Job Details: 04/07/2025

Quote for cx to have pantry ui replaced.

We serviced a

KITCHENAID FREEZER

Model KRFF302ESS08

Near West Hartford, CT 06117

Mike K.

Job Details: 04/07/2025

"Replaced door, seals fine"

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT518SZFG04

Near Charlotte, NC 28206

Johnny

Job Details: 04/07/2025

Sr7741302229Consulted with Tech-Line. Suggested using liner repair kit. ; ordrng 1 8212572 (Liner repair kit)

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS321SDHW01

Near Enfield, CT 06082

Gary V.

Job Details: 04/07/2025

"Installed new icemaker and cycled, and it filled with water, please allow 24 to 48 hours for ice production."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS05

Near Fort Mill, SC 29708

Mitch H.

Job Details: 04/07/2025

"Checked and found pantry control not working properly. Customer complained of various issues, all related to pantry control and harness. Checked part availability and scheduled return for 4/15 Pm.; ordrng 1 W11170612 (Harness) and 1 WPW10769076 (Pantry control)"

We serviced a

MAYTAG DRYER

Model MED6230HC2

Near Charlotte, NC 28273

Caleb

Job Details: 04/07/2025

Confirmed element defective. Replaced element. Unit heats and tests fine at this time. Advised customer of importance of cleaning lent traps and vent cleaning.; used 1 WP3387747 (ELEMENT) from stock

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Bristol, CT 06010

Andre

Job Details: 04/07/2025

Ck unit upon arrival and found no operation from unit check voltage and jump out all sensors and found unit kicks on when thermal fuse is jump out/bypass. Install thermal fuse from truck stock and unit is now operating to manufacturers specs ; used 1 Wp3392519 (Thermal fuse) from stock

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ07

Near Bristol, CT 06010

Andre

Job Details: 04/07/2025

Ck unit upon arrival per customer from previous visit unit had started making ice and cooling and eventually got warm once again check and found compressor hot to touch and cycling off. Seal system covered parts and labor 5yrs. order seal system parts for replacement ; ordrng 1 W11557425 (Compressor) and 1 W11506635 (Valve) and 1 W11109499 (Drier)

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Bristol, CT 06010

Andre

Job Details: 04/07/2025

"Ck unit upon arrival arrival ran calibration on unit and found unit operating ran quick wash on Tap Cold and found no water coming into unit disconnect water line and found no cold water coming up but customer is getting hot water, customer stated issue had started right after some plumbing work was done down stairs. Customer will correct issue to get cold water up to washer"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Southington, CT 06479

Jimmy R.

Job Details: 04/07/2025

"Installed all new parts and ran washer thew a diagnostics calibration cycle, unit went threw normally. Ran a wash and spin checking operations and unit is now working to specs"

We serviced a

MAYTAG WASHER TL

Model MVW5430MW1

Near Milford, MA 01757

Aimee Z.

Job Details: 04/07/2025

"Found locked up with a lid lock f5 e3 lid lock , replaced truck stock also needs new harness broken By drain pump .; rqstng P&A on 1 W11643701 (Harness), used 1 W11513248 (Latch) from stock"

We serviced a

SAMSUNG DRYER

Model DVE52A5500V/A3

Near Milford, MA 01757

Aimee Z.

Job Details: 04/07/2025

Beech ext. Theres a bulliton on replacement of the Pcb boardContinuously running; rqstng P&A on 1 DC92-03601E (Pcb)

We serviced a

WHIRLPOOL WASHER FL

Model WFW4720RW0

Near Brimfield, MA 01010

Chris B.

Job Details: 04/07/2025

Complaint that the washer is not responding on the touch screen. Did a hard reset and ran three diagnostic cycles and unit working normal after the hard reset. Unit working normal.

We serviced a

WHIRLPOOL RANGE

Model WFE320M0ES1

Near Wrentham, MA 02093

Aimee Z.

Job Details: 04/07/2025

Left front burner on low stay bright re and doesnt circulate Needs burner and Infi switch .; ordrng 1 WPW10434452 (Infi switch left front) and 1 W11517959 (Burnet front left)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Fort Mill, SC 29708

Mitch H.

Job Details: 04/07/2025

"Confirmed purchase date and took picture of receipt. Checked and found noise coming from idler. Installed dryer kit, reassembled, tested. Dryer operating properly and quietly.; used 1 4392065 (Dryer kit) from stock"

We serviced a

KITCHENAID WALL OVEN SINGLE

Model KOSE500ESS05

Near Charlotte, NC 28209

Caleb

Job Details: 04/07/2025

Unit was in demo mode and French. Corrected and confirmed operation. Advised customer of proper use and care. Unit tests fine at this time.

We serviced a

GE DISHWASHER

Model GDF520PGD0BB

Near Enfield, CT 06082

Gary V.

Job Details: 04/07/2025

"Installed both door gaskets, and cycle tested fine. No leaks more detected at this time."

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