We serviced a
WHIRLPOOL MW/OVEN COMBO
Model WMH53521HZ-4
Near Denver, NC 28037
Ryan S.
Job Details: 07/08/2024
Turn to install control board install control board light under unit out working as designed verified proper operation
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Mooresville, NC 28117
Ryan S.
Job Details: 07/08/2024
"Return to install new user interface, panel and lid lock installed parts and ran service diagnostics all functions working as designed lid lock working properly verified proper operation of"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HC0
Near East Granby, CT 06026
Gary V.
Job Details: 07/08/2024
"Inspected and found tub with water and lid locked, drained water, no fault codes or problems found, ran calibration and auto, all functions test normal at this time."
We serviced a
WHIRLPOOL DISHWAHER
Model WDF520PADM9
Near Suffield, CT 06093
Gary V.
Job Details: 07/08/2024
"Inspected and found wash pump turning on intermittently, needs wash pump and harness connector, will submit estimate and call.; rqstng P&A on 1 W11025157 (Wash pump) and 1 W11227372 (Pump Harness connector)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Holyoke, MA 01040
Chris B.
Job Details: 07/08/2024
"Complaint that the washer is very noisy while agitating. Found bad gear case and hub. Will order all parts for approval.; rqstng P&A on 1 W11454734 (Gear Case) and 1 W10721967 (Clutch) and 1 W11239857 (Belt) and 1 W10913953 (Actuator) and 1 W10528947 (Hub Drive) and 1 W10752283 (Wash Plate) and 1 2xFrameJob (2x Frame Job) and 1 W10752187 (Screw), states that autho needed"
We serviced a
GE REFRIGERATOR
Model GSL25JFPABS
Near Holyoke, MA 01040
Chris B.
Job Details: 07/08/2024
Complaint that the unit is not cooling properly. Found bad frost pattern on the evaporator and fan not running. Quoted parts and labor. Customer prefers not to work on it for the price. Collected trip fee.
We serviced a
MAYTAG RANGE
Model MER8775AS0
Near Chicopee, MA 01013
Chris B.
Job Details: 07/08/2024
Complaint that the oven is not heating. Found bad harness wire and element. Quote parts and labor. Customer will let us know if they will have the range repaired. Collected trip fee.
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDT665SGN0BB
Near Springfield, MA 01109
Chris B.
Job Details: 07/08/2024
Replaced parts and unit working normal.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near West Springfield, MA 01089
Chris B.
Job Details: 07/08/2024
Called tech support. SR# 7739443448. All notes are in Mikes ticket.; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WED95HEDU1
Near Charlotte, NC 28204
Mitch H.
Job Details: 07/08/2024
"Confirmed squealing noise. Disassembled dryer, removed all rollers and idler. Installed new dryer kit. Reassembled, tested, dryer now operating properly and quietly.Used 1- 4392067 dryer kit from t/s. Collected for repair on cc.; used 1 4392067 (Dryer kit) from stock"
We serviced a
WHIRLPOOL OVEN
Model KEBS209BSS00
Near South Windsor, CT 06074
Amanda R.
Job Details: 07/08/2024
Replaced upper oven inner glass operation normal
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near South Windsor, CT 06074
Amanda R.
Job Details: 07/08/2024
10/2 7/1 8/4 9/1 errors not filling checked errors drain pump just running no water in drip pan ran automatic test fills wash motor not running getting power needs sump assembly ; rqstng P&A on 1 W11416362 (Sump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near South Windsor, CT 06074
Amanda R.
Job Details: 07/08/2024
Not cooling heavy frost on evaporator defrosted brown wired not connected fixed connection should freeze normally by tomorrow
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GBS0
Near Manchester, CT 06042
Amanda R.
Job Details: 07/08/2024
Customer wanted upper rack as well also bent and rusty replaced lower rack and console ; rqstng P&A on 1 WPW10312792 (Upper rack)
We serviced a
WHIRLPOOL COOKTOP
Model KCGC506JSS00
Near Manchester, CT 06042
Amanda R.
Job Details: 07/08/2024
Left parts there need second tech console has screws on side that need to be removed to access valves customer wants new grates and knobs explained that would not be covered ; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Tolland, CT 06084
Amanda R.
Job Details: 07/08/2024
4/2 error not drying the right connector for heater element unplugged reattached connector to heater
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB01
Near West Springfield, MA 01089
Mike K.
Job Details: 07/08/2024
"Unit not cooling frost on evap cover, cleared and removed, evap fan running, evap clogged. 7k ohm on evap thermistor, 36 ohm on heater. 0.2ohm through heater leads. Put unit into diagnostic and turned heater on, verified heater operation.Cleared evap. Possible door not closed or control failure. Ordering control and sensor. Control special order. Office to contact cs when parts come in to schedule return.; ordrng 1 W11496888 (Control) and 1 WPW10383615 (Thermistor)"
We serviced a
ELECTROLUX DRYER
Model EFDE317TIW0
Near West Springfield, MA 01089
Mike K.
Job Details: 07/08/2024
"Replaced the left and center rear supports, different design/size so replaced posts as well. Replaced idler pulley. Continued load cs had on arrival and no screeching sound heard."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near West Springfield, MA 01089
Mike K.
Job Details: 07/08/2024
"Spoke with cs, the unit failed on first sanitize cycle after last repair when control was replaced. Unit had heater working in diagnostic and did not give error. Cs has unit running for us on arrival.Cancelled and checked water temp sensor, showing 17kohms when removed, about 80 degrees which is correct, heater at 16.5 ohms, which is correct. Unit gives error when sensor is unplugged, reading sensor.Verified connectivity on sensor from end to end.Called techlineSr# 7739443448Went through checks again, heater checking fine, this time sensor failed to read from board. Intermittent wire failure/break in line.Ordering harness and heater assy, will have control on return as well just to have on hand. 2x time, 2x person.; ordrng 1 W11314664 (Heater) and 1 W11557918 (Harness) and 1 2xtime (2x time) and 1 Twoperson (Two person)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Matthews, NC 28104
Jonathan J.
Job Details: 07/08/2024
I replaced door customer approved no damage to door no further issues found with refrigerator cooling or any additional issues reported at this time.; used 1 WP4373559 (FITTING 5/16-1/4) from stock
We serviced a
KITCHENAID RANGE
Model KFEG500EWH7
Near Southington, CT 06479
Jimmy R.
Job Details: 07/08/2024
"Installed new glass bracket and screws due to old one bent, checked over all operations and unit is working to factory specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM04
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 07/08/2024
Freezer door not closing causing frost. Adjusted door and its closing good now all checks ok.!
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 07/08/2024
Customers complaint is washer leaking and damaging cloths. Inspected basket and found a rusted washer with jagged edges that could be damaging cloths. Removed and then tested for leaks and couldnt find any leaks. Ran bulky cycle and clean cycle all checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Wolcott, CT 06716
Jimmy R.
Job Details: 07/08/2024
"Replaced outer tub,basket,cam kit and hub ran unit thew a calibration cycle and found agitator would only move back and forth never washing checked actuator and found capacitor smashed hub not moving and stuck in place, replaced both parts and same issue unit would not wash wile looking at Gearcase found entire cabinet bent on the bottom of the legs this is causing unit to not balance and when spinning tub is running in top. Unit is going to need a new cabinet and top customer is calling where was purchased and will let know about replacing parts they where going to take the unit back witch is a good idea its damaged badly and should have never been sold.; used 1 W11395618 (CAPACITOR/INTER COIL), and 1 W10721967 (CAM KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Waterbury, CT 06705
Jimmy R.
Job Details: 07/08/2024
"Checked over unit an found washer would come in and start but never wash and display close lid, checked strike and found broken causing unit to think lid is up and not closed. Replaced strike recalibrated control and leveled unit ran a wash and all functions are now working to specs ; used 1 W11457841 (Strike) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cornelius, NC 28031
Ryan S.
Job Details: 07/08/2024
Came to install parts ordered by previous Tech installed new basket and hub. Had to cut out old wash plate and installed new wash plate .calibrated unit to control board to new parts.ran service mode and all functions work as designed verified proper operation.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW07
Near Cromwell, CT 06416
Jeremy B.
Job Details: 07/08/2024
Freezer is packed with food and there is heavy ice build up on the evaporator. Customer must remove food and shut freezer off so ice melts so we can come back and properly diagnose. ; saved tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RS265TDRS
Near Cromwell, CT 06416
Jeremy B.
Job Details: 07/08/2024
Defrost drain clogged causing water to leak. Cleared drain. All checks ok.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Middletown, CT 06457
Jeremy B.
Job Details: 07/08/2024
Keeps giving F2E2 all connections secure. Tried to reset with no luck. ; ordrng 1 W11419056 (Control panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Middletown, CT 06457
Jeremy B.
Job Details: 07/08/2024
Refrigerator not cooling. Compressor kicks off on overload. Needs new compressor. ; rqstng P&A on 1 W10233960 (Compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Simsbury, CT 06070
Ruben C.
Job Details: 07/08/2024
Checked unit found comp was worked on by previous services a couple of years ago comp is getting hot and making noise ordering comp and evap also found auger motor is seizing up ordering auger motor; rqstng P&A on 1 W11370574 (Comp) and 1 W11504415 (Coupling) and 1 W11504431 (Coupling) and 1 W11506619 (Process tube) and 1 W11109499 (Drier) and 1 W11504433 (Coupling) and 1 W11504447 (Coupling) and 1 W11546692 (Evap) and 1 W11504448 (Coupling) and 1 W11506620 (Coupling) and 1 Time (Extra time) and 1 W11202789 (Auger motor)
We serviced a
KITCHENAID MICROWAVE
Model KOCE900HSS22
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 07/08/2024
Complaints oven nor microwave will turn on unit has no power. It seems getting too touchscreen. I found complaint true. I found 128.3 V red and white 0 volts across black and white wiring I found thermal event occurred in customers house wiring supply cause of issue. Unsure if any damage has occurred to use your interface or main control at this time. customer will need to hire an electrician to fix.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Marvin, NC 28173
Jonathan J.
Job Details: 07/08/2024
Complaint freezer door not closing properly. Its truly hard to close. Has lots of condensation all the way around it. I tested operations. Customer stated she cleaned freezer door and interior liner of freezer section yesterday and has not had any issues since with freezer door closing or opening I verified no more issues found at this time with fresh food section or with freezer. Everything is working as of right now.
We serviced a
GENERAL ELECTRIC DRYER
Model GFD55ESSN1WW
Near East Hampton, CT 06424
Jeremy B.
Job Details: 07/08/2024
Installed all new parts and tested all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Salisbury, NC 28146
Jenn F.
Job Details: 07/08/2024
Complaint unit gives PO error. Works fine after hard reset. Needs new control board. Order parts. PIF; ordrng 1 W11556912 (Control) and 1 W11556911 (Ui)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Salisbury, NC 28144
Jenn F.
Job Details: 07/08/2024
Complaint unit stays on sensing. Error code F8E1 long/no fill. Slow flow from cold water. Cleaned the valve filter. Calibrated unit. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Suffield, CT 06078
Gary V.
Job Details: 07/08/2024
"Inspected and found ice in freezer casing dribble, removed and cycled, tested fine."
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDW04
Near Suffield, CT 06078
Gary V.
Job Details: 07/08/2024
"Inspected and found unit not responding and not running, powered unit down and turned back on. Unit came back on and started running. Customer may need new ice maker as they said it wasnt working prior to this failure. Advised to let unit run for 24-48 hours, and quoted for new ice maker."
We serviced a
GE DISHWASHER
Model GDT665SSN0SS
Near Enfield, CT 06082
Gary V.
Job Details: 07/08/2024
Inspected and found wash pump leaking will order the part and return. Customer requesting next Monday.; ordrng 1 WD19X25700 (Pump and motor)
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5200AW/A2
Near Coventry, CT 06238
Amanda R.
Job Details: 07/08/2024
Unit not draining correctly quoted for new drain pump
We serviced a
KITCHENAID FREEZER
Model KRMF536RPS00
Near Fort Mill, SC 29708
Mitch H.
Job Details: 07/08/2024
Checked and found refrigerator compartment cooling properly. Found freezer evaporator completely frozen. Tested and found evaporator fan not working correctly and unit not defrosting. Ordering evaporator fan and defrost heater. Checked part availability and scheduled return for 7/12 AM ; ordrng 1 W11603851 (Evaporator fan motor) and 1 W11575359 (Heater)
We serviced a
WHIRLPOOL WALL OVEN
Model WOC54EC0HS04
Near Matthews, NC 28105
Jonathan J.
Job Details: 07/08/2024
I replace user interface tested operations no additional issues found with Microwave or oven at this time
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Matthews, NC 28105
Jonathan J.
Job Details: 07/08/2024
Complaint door falls I found rh hinge spring is failed customer declined repair is going to pursue alternative options. ; dspstn on spec-tagged invntry: 1 W11712995 LEFT HINGE and 1 W11712996 RIGHT HINGE
We serviced a
GENERAL ELECTRIC WASHER
Model GUD27ESSM1WW
Near Kings Mountain, NC 28086
Ryan S.
Job Details: 07/08/2024
"Customer complained unit wont start started unit and would not proceed after fill, closed lid after inspection abdunit started. Ordering lid lock and lid lock harness due to intermittent issue with lid lock . Informed customer office will call when parts come in. ; ordrng 1 WH44X10288 (Lid lock) and 1 WH19X27244 (Lid lock harness)"
We serviced a
WHIRLPOOL WASHER
Model WFW9500TC01
Near Watertown, CT 06795
Jimmy R.
Job Details: 07/08/2024
"Ran washer and found machine would not pump out any water and pump noisy, checked drain and found impeller had broken off causing unit to not drain and error out. Replaced faulty pump and ran unit threw a wash and drain checked pump and water is now draining and unit is operating to factory specs ; used 1 280187 (DRAIN PUMP) from stock"
We serviced a
JENN-AIR MW/OVEN COMBO
Model JMW3430WS02
Near Charlotte, NC 28277
Mitch H.
Job Details: 07/08/2024
Tested and found control only showing JennAir logo. No response from control. Will not enter diagnostics of perform any operations. Needs console. Advised customer that because unit will not respond I cannot check other components. Quoted customer for repair and saved estimate. Customer declined repair and said they would purchase new. Collected for service call on cc.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV03
Near Charlotte, NC 28273
Mitch H.
Job Details: 07/08/2024
Tested and ran diagnostics. Found noise coming from damper opening and closing. Unit operating properly at time of f visit. Customer had video of issue. Ordering damper and main control. Checked part availability and scheduled return for 7/11 PM ; rqstng P&A on 1 WPW10479155 (Damper) and 1 W11224256 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Charlotte, NC 28273
Mitch H.
Job Details: 07/08/2024
Checked and found noise coming from damper opening and closing. Needs damper. Quoted customer for repair and saved estimate. Customer approved repair. Checked part availability and scheduled return for 7/11 AM. Collected full amount on cc.; ordrng 1 W11236851 (Damper)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KBL0
Near Monroe, NC 28110
Jonathan J.
Job Details: 07/08/2024
Complaint dishwasher wont operate I found error codes 8-4 9-2 I cleared codes found door gasket has failed in top left corner I replaced gasket tested operation no leaking no further issues found. ; used 1 W11483553 (GASKET) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Matthews, NC 28104
Jonathan J.
Job Details: 07/08/2024
Complaint center agitator broke apart in the middle of the wash cycle. I found complaint true unit will need center agitating cone. No additional issues seen or found at this time with washing machine. No additional issues reported by customer either. ; schdld next appmnt for 7/10 WED AM
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Charlotte, NC 28217
Mitch H.
Job Details: 07/08/2024
"Customer said on arrival that dishwasher is operating properly and does not need service. Confirmed operation, no issues."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Gastonia, NC 28056
Ryan S.
Job Details: 07/08/2024
Returned to install led module ordered. Installed part. Verified proper operation
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Gastonia, NC 28056
Ryan S.
Job Details: 07/08/2024
Customer stated lights out in refrigerator special project covers lights/led modules . replaced all LED modules. . Verified proper operation.; dspstn on spec-tagged invntry: 4 W11632139 LED CHROME 3PK S191AQ
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Prospect, CT 06712
Jimmy R.
Job Details: 07/08/2024
"Tested unit and found when machine would spin it would shake and move on customer making a loud noises, checked balance and found unit tipped to one side making tub bounce off cabinet, adjusted legs and level machine to stay in place ran a calibration cycle and unit is now spinning normally. Advised customer on loading unit with even loads and balancing them out if unit starts to bang advised to pause and reset clothing then restart unit."
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Wallingford, CT 06492
Jimmy R.
Job Details: 07/08/2024
"Ran dryer threw a cycle and found unit would heat up but when reaching last 15 min it would shut off and continue to count down not drying clothes, checked venting and found some lint cleaned and checked controls finding relay on control getting super hot to touch then kicking off once it cooled down it would click and come back on and work normally. Will order new main control and touch panel, parts tentative p/a ; ordrng 1 W11525997 (Control) and 1 W11419056 (Control panel)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Coventry, CT 06238
Amanda R.
Job Details: 07/08/2024
"Shifter fault motor fault pressure sensor fault control shorted needs to be replaced ; ordrng 1 W11603810 (Control), used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Southwick, MA 01077
Mike K.
Job Details: 07/08/2024
"Cs has replaced the venting and last week stopped heating altogether. Tested on timed dry and verified not heating. 240vac at terminal, unit is tumbling.. found 240vac at element, open element.Replaced and unit tested fine be, heating properly in timed dry; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
WHIRLPOOL DISHWAHER
Model KDTM704KPS1
Near Hebron, CT 06248
Jeremy B.
Job Details: 07/08/2024
After pressing start and closing the door the ui panel will flash and dishwasher will stop. Replaced UI and its still not working correctly needs new main control also. ; rqstng P&A on 1 W11629916 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ3
Near Ellington, CT 06029
Gary V.
Job Details: 07/08/2024
"Inspected and found temps getting to preheat within proper time frame, also found debris on coot top surface and cleaned off. Cycled and tested fine."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bristol, CT 06010
Ruben C.
Job Details: 07/08/2024
Installed tub. Ran unit did not see any leaks cust will run unit to make sure before securing unit
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near Belchertown, MA 01007
Chris B.
Job Details: 07/08/2024
Complaint that the dryer is not tumbling. Found bad belt. Quote parts and labor. Will order part for return visit.; ordrng 1 LB1655 (Belt)
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Southwick, MA 01077
Mike K.
Job Details: 07/08/2024
"Unit not draining, giving sd errors. Verified water is in tub and pump running, but not draining or at least draining very slowly.Found obstruction in drain trap, cleared and tested in normal cycle, let fill then cancelled and drained fine.Tested on bulky cycle, cancelled after filling and drained fine.; dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS00
Near Berlin, CT 06037
Jimmy R.
Job Details: 07/08/2024
"Checked over unit and found both sections not cooling removed evaporator covers in both sections and no frost patterns. Checked compressor in steps 40 found compressor running and valve cycling but compressor not pumping Freon, advised customer it is way to hot in area fridge is in I placed a fan running to circulate air this will help but with out fan unit will not run correctly and it will over heat and shut down, unit will need new compressor kit, drier, process stub and valve with extra time this compressor it not easy to change and will need to be taken slowly. Parts tentative p/a ; ordrng 1 W11592009 (Compressor kit) and 1 W11109499 (Drier) and 1 W11506635 (Coupler) and 1 W11429989 (Valve), states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Charlotte, NC 28217
Mitch H.
Job Details: 07/08/2024
"Tested and checked all wiring and electrical connections. No frayed wires, no shorts, no issues found with any wiring or components. Checked wall outlet, has correct voltage. Customer says dryer doesnt trip breaker immediately, runs for awhile then trips.Checked breaker and found dryer is connected to a 20 amp breaker. Breaker is undersized for dryer. Explained to customer and showed them in manual that dryer should be connected to a dedicated 30 amp circuit. Customer is going to contact builder.Called tech line spoke to Brandon SR# 7739443603 documented findings."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM
Near Northampton, MA 01053
Mike K.
Job Details: 07/08/2024
"Issues with door staying closed, workin fine to day, door is hitting some items on shelf, more bed them, also very close to freezer door with handles almost touching, could change with weights of products in door, adjusted freezer door to give more space. Raised feet to tilt unit a little more to rear for door closing to work better. Door opening and closing/sealing fine."
We serviced a
MAYTAG WASHER
Model MVWB850YW1
Near Coventry, CT 06238
Amanda R.
Job Details: 07/08/2024
Bearing bad on unit quoted
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Manchester, CT 06040
Jeremy B.
Job Details: 07/08/2024
Washer not spinning out properly keeps going off balance. Suspension bouncy and basket wobbles. Will order and replaced. ; ordrng 1 W11513244 (Basket) and 1 W11130362 (Suspension)
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Manchester, CT 06042
Jeremy B.
Job Details: 07/08/2024
"Washer not agitating. Ran self test and washer never agitated or spun. Found 0vac at motor. Actuator keeps clicking. Replaced and tested now getting 120vac at motor but motor not powering on. Will order new motor and control. Verified DOP. ; ordrng 1 W11633362 (Control) and 1 W11283592 (Motor), used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Ellington, CT 06029
Gary V.
Job Details: 07/08/2024
"Installed main acu and ui panel, cycled and tested fine."
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Lancaster, SC 29720
Jonathan J.
Job Details: 07/05/2024
Complaint dryer not heating properly. I found dryer was set to air fluff and low temperature settings. I also found dryer vent was also slightly restricted outside. No further issues found dryer is heating and operating normally as of right now. ; used 1 W11224254 (VENT TEST KIT) from stock
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near Kings Mountain, NC 28086
Ryan S.
Job Details: 07/05/2024
"Customer complained of no heat, found faulty element, replaced from ts. Verified proper operation after installation of new element assembly..; used 1 DC97-14486A (ELEMENT) from stock"
We serviced a
SAMSUNG RANGE
Model NE58K9430SS/AA
Near Gastonia, NC 28052
Ryan S.
Job Details: 07/05/2024
Install parts ordered install fan motor and fan blade brand unit fan now normal operation no noise out of ordinary
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW04
Near Concord, NC 28025
Jenn F.
Job Details: 07/05/2024
Unit over cooling. Replaced controller and hanger. Found unit over charged. Removed charge. Vac pumped unit. Charged with 48g r600. Tested ok. Allow 24-48 hours for temps to regulate.
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR
Near Enfield, CT 06082
Ruben C.
Job Details: 07/05/2024
Checked unit had previously quoted for ref evap cover and drain kit cust only wants drain kit have explained to cust will not have warranty if only drain kit is done gave cust estimate for drain kit
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Suffield, CT 06093
Mike K.
Job Details: 07/05/2024
"Complaint of unit not spinning, says it just moved a little and making clicking noise. Ran service test. When trying to agitate it was moving full basket. Found gear case is leaking oil.Ordering gear case, cam, actuator, belt, Washplate plate and Washplate screw.2x time frame, office to contact cs when parts come in to schedule return.; ordrng 1 W10913953 (Actuator) and 1 W11239857 (Belt) and 1 W11454734 (Gear case assy) and 1 W10721967 (Cam) and 1 W10902814 (Washplate) and 1 W10752187 (Washplate screw) and 1 2xtime (2x time)"
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW0
Near Suffield, CT 06093
Mike K.
Job Details: 07/05/2024
"Replaced u/i and lock, ran normal cycle, filled and went into agitation. Ran drain and spin and drained out and spun properly.Cs to monitor"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Granby, CT 06035
Mike K.
Job Details: 07/05/2024
"New home, moved in in November. All they have is an occupancy permit. Construction loan loan, no closing statement. Bad connectivity with office. Barb confirmed need closing statement or proof of purchase, out of year with proof of purchase and does not have closing statement. Confirmed with Brian that occupancy is enough, under warranty.F8e1 error in history, ran diagnostic cycle, filling with hot only. Tried faucet and very little water coming in, noisey. Line not clogged and good incoming water pressure. Bad cold water valve.Ordered valve assy; ordrng 1 W11513255 (Inlet water valve assy)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF265BEAESR/AA
Near Plainville, MA 02762
Aimee Z.
Job Details: 07/05/2024
Installed tower and temp sensor with new drain tube complete
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AB0
Near Plainville, MA 02762
Aimee Z.
Job Details: 07/05/2024
Installed new ice maker and tested ice maker 24 hours to get first batch.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Salisbury, NC 28147
Jenn F.
Job Details: 07/05/2024
Installed new gear case and cam. Ran control calibration. Tested okay. ; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT and 1 W11454741 GEARCASE
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Granite Quarry, NC 28146
Jenn F.
Job Details: 07/05/2024
Lid latch broke in the lock. Removed the broken piece. Replaced the lid strike. Tested okay. ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Lancaster, SC 29720
Jonathan J.
Job Details: 07/05/2024
"Complaint washing machine will not start a cycle. Just chimes when the start button is pressed. I found the latch has failed. I also found unit is not filling with water valve making loud squealing noise both hot and cold. Customer is on city water supply. I found water inlet valve has failed. Replaced valve unit is no longer squealing. Replaced lid latch unit starting and running a cycle normally new further issues found with washing machine at this time.; used 1 W10810403 (DOOR LOCK), and 1 W11165546 (VALVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Lancaster, SC 29720
Jonathan J.
Job Details: 07/05/2024
"Complaint unit keeps chiming wont stop every ten 15 mins . Also keeps boot looping will not stop boot. Looping issue was a DC voltage issue for sure whenever the lights come on fan motor comes on or water is trying to be dispensed from the door or ice is being trying to be dispensed from the door, unit will also start boot looping againinterior light goes off for 10 seconds and then comes right back on unit is making ice and is cold still inside the refrigerator. Unit does have proper voltage as of right now as well. I am ordering evaporator fan motor, main control, and use your interface as well.; ordrng 1 W11548534 (Control) and 1 W11661931 (Evap motor) and 1 W11642015 (Ui)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Dallas, NC 28034
Ryan S.
Job Details: 07/05/2024
Customer complain unit cut off after start found shifter air missing tack. replaced actuator from truck stock rear unit unit now working as designed. ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lincolnton, NC 28092
Ryan S.
Job Details: 07/05/2024
"Customers complain unit shaking off balance, found suspension bad and hub bad causing tub the shake , wash plate stuck on , quoted 564.94 for repair. Customer denied repair. Collected trip fee via card"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Huntersville, NC 28078
Ryan S.
Job Details: 07/05/2024
Came to install parts ordered by previous Tech installed UI and lid lock service mode all functions working as designe verified proper operation
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Huntersville, NC 28078
Ryan S.
Job Details: 07/05/2024
Found part was defective. Parts of control board had been broken off re-ordering control board marking inverter as bring on return call also ordering magnetron due to F1 E5 error informed customer of issue and rescheduled for.7-12-24 am. ; ordrng 1 W11325786 (Control board) and 1 W11578959 (Magnetron)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Salisbury, NC 28147
Jenn F.
Job Details: 07/05/2024
"Complaint Unit light stays on wash, found no water pressure. Customer just installed a inline filter in the home. Valve had some debris in it. Showed customer. Customer cleaned out. Cycled, tested ok. ; dspstn on spec-tagged invntry: 1 W11210459 VALVE(USE ORIGINAL HARNES"
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 07/05/2024
Complaint unit intermittently not actuating door switches. Found that door light is not coming on every time due to door switches. Customer said that microwave will not work sometimes due to same issue. Quoted customer on parts and labor for switches and holders. Customer didnt want to repair at this time.
We serviced a
SAMSUNG REFRIGERATOR
Model RF24R7201SR/AA
Near Fort Mill, SC 29707
Jonathan J.
Job Details: 07/05/2024
"Complaint unit is leaking water through dispenser and inside fridge. On arrival found that ice bucket was not sealing against cabinet properly causing condensation to build up in fridge. Service pointer for ice maker appears to already been performed by another company. Ordering ice bucket and auger motor to repair. BS; ordrng 1 DA97-20157A (Ice maker drawer) and 1 DA97-12540K (Auger assembly), dspstn on spec-tagged invntry: 1 DA97-13718C ICE MAKER UNDER 25 CUBE"
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Andover, CT 06232
Jeremy B.
Job Details: 07/05/2024
Customers complaint is door not closing. Found catch fell inside door. Installed new and tested all checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW57ESVW1
Near West Springfield, MA 01089
Chris B.
Job Details: 07/05/2024
"Complaint that the basement floor was full of water. Verified the washers drain pump, hoses, tub, valves and no leaks found. Mentioned to the customer to not use rugs in the washer nor overload it. Found drain hose to the sink loose that could have caused it. But found no issues. Collected trip fee.; dspstn on spec-tagged invntry: 1 WP3363394 DRAIN PUMP"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near West Springfield, MA 01089
Chris B.
Job Details: 07/05/2024
"Complaint that the unit would not cycle. Ran diagnostic cycle and took many tries to get it working. Unit did drain but it intermittently ; ordrng 1 W11626074 (Control Board) and 1 W11643701 (Lower Harness Wire), dspstn on spec-tagged invntry: 1 W11670519 LATCH"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHG2366PF0
Near Springfield, MA 01108
Chris B.
Job Details: 07/05/2024
Complaint that the refrigerator is clogged with ice. Found clogged drainage. Unclogged debris and unit working fine. Good drainage now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Ludlow, MA 01056
Chris B.
Job Details: 07/05/2024
Complaint that the IM is broken and sits on top of the bin. Found bad IM and quoted for parts and labor. Replaced IM and cycled and ran through and called for ice. 1yr warranty on parts and labor.; dspstn on spec-tagged invntry: 1 4317943 ICE MAKER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Holyoke, MA 01040
Chris B.
Job Details: 07/05/2024
Complaint that the IM is not making ice. Found on and off button not fully seated on the on position. Switched it on and ran a cycle and all working properly. No issues found with the IM.; dspstn on spec-tagged invntry: 1 WPW10300022 ICE MAKER
We serviced a
LG WASHER
Model ="796.41982410"
Near South Hadley, MA 01075
Chris B.
Job Details: 07/05/2024
Complaint that the washer is not washing. Found bad drain pump. Quoted parts and labor. Replaced part and unit running normally. No leaks detected. 1yr warranty on parts and labor.; dspstn on spec-tagged invntry: 1 4681EA2001T DRAIN PUMP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Amherst, MA 01003
Chris B.
Job Details: 07/05/2024
Replaced freezer door and unit working normal. Will order emblem that was missing from the list of parts. Customer will schedule with the tenant and then call the office for a return date. ; ordrng 1 W11178521 (Emblem)
We serviced a
KITCHENAID 72' BM
Model KRFC302ESS07
Near Rocky Hill, CT 06067
Ruben C.
Job Details: 07/05/2024
Replaced right side ref door seal heated to conform tested operation normal
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Wethersfield, CT 06109
Ruben C.
Job Details: 07/05/2024
Checked unit called techline to document 7739438801 found proper voltage but has door switch disconnected reinstalled and tested operation normal cust had vent off