We serviced a
WHIRLPOOL DRYER
Model WED6620HW1
Near Manchester, CT 06040
Jeremy B.
Job Details: 07/26/2023
Installed new repair kit and tested all checks ok. ; dspstn on spec-tagged invntry: 1 4392067 DRYER REPAIR KIT
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGUS2632LP2
Near Cheshire, CT 06410
Jimmy R.
Job Details: 07/26/2023
Installed new valve and ran water threw dispenser and ice maker unit is now getting water and all operations working to Specs; dspstn on spec-tagged invntry: 1 242252702 VALVE
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Monroe, NC 28110
Mitch H.
Job Details: 07/26/2023
"Unstacked washer and dryer. Replace control and HMI. Reassembled and restocked. Tested, all functions operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Waxhaw, NC 28173
Mitch H.
Job Details: 07/26/2023
Replaced freezer door gasket. Formed gasket and ensured proper seal around perimeter of door. Operating properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Fort Mill, SC 29707
Mitch H.
Job Details: 07/26/2023
"Checked and found evaporator fan making a vibrating and loud humming noise. Ordered fan motor, blade and wiring.; ordrng 1 WP2315549 (Evaporator fan motor) and 1 W11566475 (Evaporator fan wire assembly) and 1 WP2169142 (Evaporator fan blade)"
We serviced a
JENN-AIR COOKTOP
Model JGD3430GS05
Near Rock Hill, SC 29730
Mitch H.
Job Details: 07/26/2023
"Removed downdraft motor, and installed restrictor plate. Reassembled, tested, burners now holding flame and operating properly."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Berlin, CT 06037
Martino S.
Job Details: 07/26/2023
"Unit fill but does not wash motor error code 120v to motor need wash motor ; ordrng 1 W11416362 (Pump motor), dspstn on spec-tagged invntry: 1 W11537778 HEATER W/NUTS"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Plainville, CT 06062
Martino S.
Job Details: 07/26/2023
"Check unit lid will not lock replace lid lock and bezel and lid still not locking, check capacitor from control shows as if shorted.check capacitor from bottom of the unit found capacitor was never connected. Connect capacitor and check unit working to specs."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Morris, CT 06763
Martino S.
Job Details: 07/26/2023
"Check unit as per customer complaint, check for codes F0E7 code displayed clear code and ran cycle and unit works normal. Instruct customer on code and clean cycle. SR # 7736948507 as per tech line."
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ07
Near Bethlehem, CT 06751
Martino S.
Job Details: 07/26/2023
"Customer complained condensation on top of freezer door gasket and vegetable freezing on middle shelf above vegetable drawer. Check fresh food temperature normal 37:8 degrees. Humidity control flop per is turn on and warm no condensation at all coming from moulin flopper, inform condensation between gasket groove must not have cleaned up correctly from last time when humidity control was turn on it was off when unit was installed. Customer insist flopper never condensate and the water must be from somewhere else. Unit check and theres no condensation from anywhere else. Customer insist she should be able to put vegetables anywhere she chooses in the fridge and the refrigerator should not have humidity because other refrigerator she had b4 never does that. Customer accuses me of lying for the company and because I want to keep my job. Call tech line while in the home in her presence and she keeps interrupting while I speak to tech support, SR # 7736946383. I raise the French doors as possible as per tech line to ensure proper sealing no fault found unit working to specs."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555DFZ09
Near Bethlehem, CT 06751
Martino S.
Job Details: 07/26/2023
"Replace ripped door gasket and heat to seal then replace defective freezer door light and door switch and check unit working to specs.; dspstn on spec-tagged invntry: 1 W10830055 DOOR GASKET 1 W11396033 LIGHT SWITCH , and 1 W11602886 LED MODULE"
We serviced a
SAMSUNG DRYER
Model DV400EWHDWR/AA
Near West Springfield, MA 01089
Mike K.
Job Details: 07/26/2023
"Replaced thermal fuse and idler, ran on timed dry and verified unit is heating; dspstn on spec-tagged invntry: 1 DC47-00016A THERMOSTAT and 1 DC93-00634A IDLER PULLEY"
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW0
Near Franklin, MA 02038
Angel R.
Job Details: 07/26/2023
"Replaced dryer repair kit, tested ok.; used 1 4392067 ( DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Monroe, NC 28110
Jeff L.
Job Details: 07/26/2023
Helped Mitch drop dryer down and we installed UI board and CCU board. Left Mitch to finish up and test unit (Call complete)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Marshville, NC 28103
Jeff L.
Job Details: 07/26/2023
Replaced all parts unit ran and checked ok(Call complete)
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Marshville, NC 28103
Jeff L.
Job Details: 07/26/2023
Found small pulley on motor shaft broke of and seized up on shaft this was not allowing the drum to turn. I ordered a motor and blower wheel to make this a good repair. Often you cant get these blowers to break loose from motor shaft and have to bust them off. With the pulley busted off its gonna be near impossible to get whats left on shaft of small pulley so the best fix is new motor and blower wheel. Will reschedule customer for next Tuesday..Part#W11549461Part# WP697772; ordrng 1 W11549461 (Drive motor) and 1 WP697772 (Blower wheel)
We serviced a
MAYTAG WASHER
Model MVWC400XW2
Near Litchfield, CT 06759
Ruben C.
Job Details: 07/26/2023
Checked unit found bearing faulty and basket wobbling gave cust estimate for gearcase basket washplate; dspstn on spec-tagged invntry: 1 WPW10432353 VALVE
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Torrington, CT 06790
Ruben C.
Job Details: 07/26/2023
Checked unit found normal touch pad not functioning other buttons working ordering touch panel; ordrng 1 W11622500 (Console)
We serviced a
LG REFRIGERATOR
Model LSXS26366S/00
Near Burlington, CT 06013
Ruben C.
Job Details: 07/26/2023
Checked found tube is freezing due to tube heater not functioning propery would need whole door cust not going for further repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Huntersville, NC 28078
Mark C.
Job Details: 07/26/2023
Installed new trim. Unit is fully operational with no physical damage.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Wilbraham, MA 01095
Roger R.
Job Details: 07/26/2023
Found unit noisy during tumbling. Found worn drum supports. Quoted 69.99 plus tax for maintenance kit. And $199 labor ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Springfield, MA 01119
Roger R.
Job Details: 07/26/2023
Found unit has power to main board but no response. No LED onboard blinking. ; rqstng P&A on 1 W11419171 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Charlotte, NC 28227
Vincent O.
Job Details: 07/26/2023
Installed new control panel. Tested and verified proper operation. All functions check ok.
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Springfield, MA 01108
Roger R.
Job Details: 07/26/2023
Found unit has a clogged drain system due to washing an absorbent pad. Cleared pump and hoses. Flushed washer 3x with fresh water. Unit drains properly. Pump not needed
We serviced a
WHIRLPOOL DRYER
Model WHD5090GW0
Near Springfield, MA 01103
Roger R.
Job Details: 07/26/2023
Installed new ACU in dryer and unit working properly now
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Mint Hill, NC 28227
Vincent O.
Job Details: 07/26/2023
Found chip in top paint. Unit will need new top. Customer refuses service and wants new machine. Referred customer to builder for replacement.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Indian Trail, NC 28079
Jeff L.
Job Details: 07/26/2023
Found leak on drier filter where I had replaced it during compressor change. Brazed line again bubble checked for leaks 4 times and seen no more bubbles. Rechecked all my other braze work and I had no bubbles. Recharged unit to 4.2 oz of R134a. Unit took charge and is holding advised customer to give unit 48 hrs before loading back up with groceries.Unit running and checked ok(Call complete)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Matthews, NC 28104
Jeff L.
Job Details: 07/26/2023
Replaced all parts unit ran and checked ok(Call complete)
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Charlotte, NC 28270
Jeff L.
Job Details: 07/26/2023
"Dryer running normally at time of visit. Customer sent me a video of the machine making a noise but I cannot get it to duplicate the noise. Customer says it happens toward end of cycle, I checked rollers, belt, blower housing, motor and no noise coming from those components I did find the idler pulley little noisy when moving side to side. I lubed up the pulleys and rollers just to see if that would cure the issue. At this time without hearing the noise I cannot determine the problem. Possibly could be motor going bad after getting hot thru entire cycle but I havent seen any evidence of that. This unit is running and operating normally unit checked ok(Call complete)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Charlotte, NC 28214
Robert A.
Job Details: 07/26/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Charlotte, NC 28214
Robert A.
Job Details: 07/26/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Worcester, MA 01606
Chris B.
Job Details: 07/26/2023
"Complaint that the unit was making a loud noise in the fresh food section. Found nothing wrong with the evap fan, drainage nor frost pattern. Did find bad door gaskets. Quoted parts and labor. Will order parts for a return visit.; ordrng 2 W10846057 (Gasket)s"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near York, SC 29745
Mitch H.
Job Details: 07/26/2023
"Replaced control. Ran DLMS calibration. Tested, all functions operating properly.; dspstn on spec-tagged invntry: 1 W11419171 CNTRL-ELEC"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Avon, CT 06001
Ruben C.
Job Details: 07/26/2023
Replaced control and ui tested operation normal ran diagnostics normal
We serviced a
WHIRLPOOL DISHWASHER
Model KUDC25CHSS1
Near Avon, CT 06001
Ruben C.
Job Details: 07/26/2023
Checked unit found touchpad not responding stays in childlock console is no longer available
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Charlotte, NC 28215
Vincent O.
Job Details: 07/26/2023
Installed new ice door. Tested and verified proper operation. All functions check ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Charlotte, NC 28213
Vincent O.
Job Details: 07/26/2023
Found damper making loud clicking noises during operation. Order and replace damper. Part not yet received. ; dspstn on spec-tagged invntry: 1 WPW10479155 DAMPER CNTRL
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Southington, CT 06489
Jimmy R.
Job Details: 07/26/2023
"Checked over unit and found both sections not cooling good found frost building up on rear wall of evaporator causing no cooling, removed evap cover and forced unit into a defrost cycle, found unit not turning heater on to defrost it self. Melted ice and found heater wire connection had pulled away from connector on heater from ice build up this caused no power to heater and no defrost cycle. Secured entire wire harness and moved away from evaporator to stop from ice ing up on wires, melted al, ice and unit is now cooling and operating to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Southington, CT 06489
Jimmy R.
Job Details: 07/26/2023
"Checked over unit and found doors not even and unit tipping to the right causing cabinet to rub against side of house cabinet, adjusted legs and leveled unit explained on how doors work and will operate advised unit is now level and all functions are operating properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Southington, CT 06489
Jimmy R.
Job Details: 07/26/2023
Installed new fridge door customer had received heated up door gasket to create a proper seal against cabinet checked all operations and unit is now sealing and operating to factory specs
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Worcester, MA 01610
Amanda R.
Job Details: 07/26/2023
Ff door switch broken needs to be replaced cooling normally ; ordrng 1 W11384469 (Switch)
We serviced a
WHIRLPOOL RANGE
Model WOD51EC0HS20
Near Worcester, MA 01602
Chris B.
Job Details: 07/26/2023
Replaced all parts and measured ohms at the connector to the thermistor and theres reading. Replace boards. Ran diagnostic test and cycled both oven and broiler. All working normal.; dspstn on spec-tagged invntry: 1 W11261167 CNTRL-ELEC
We serviced a
WHIRLPOOL COOKTOP
Model WFG505M0BS3
Near Wolcott, CT 06716
Jimmy R.
Job Details: 07/26/2023
"Checked over oven due to customer getting a gas smell in the house when unit is not in use, went threw all burners and bubble tested each connection found no leaking tested main connection coming in from house to oven and no leaking, checked each burner and found front left knob broken causing burner to say it is off but it is not and gas is leaking out a little bit at a time causing the smell. Unit would need new knob to fix issue customer will order a knob on there own unit is operating properly"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Waterbury, CT 06706
Jimmy R.
Job Details: 07/26/2023
Tested unit and found washer operating normally ran diagnostics and found error F8e6 lid open for ten min or longer customer had a video of same error advised of lid is left open for a long period of time machine will shut done error out and drain if needing lid open customer needs to cancel out cycle and restart. Ran and cleared errors checked all functions and unit is operating properly
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Charlotte, NC 28209
Robert A.
Job Details: 07/26/2023
"Cx complaint that the units door is not aligned causing the light to stay on intermittently. I inspected the unit to confirm the complaint. I found the right hinge not sitting correctly. I removed the door and examined the hinges, the hinges are good. I responded the door in the correct position. The light stays on, I have to push door to turn the light off. The unit needs a new door switch to use the oven with no issues. I ran a bake cycle and the unit repeatedly turned the oven lights on as if the door were opened, I pushed the door and the lights turned off. Im ordering a door switch and light bulbs to resolve the issue.; ordrng 1 W11029221 (Door switch) and 1 WPW10169757 (Light bulbs)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Charlotte, NC 28208
Robert A.
Job Details: 07/26/2023
"Cx complaint that the unit is not making ice. I inspected the unit to confirm the complaint. I found the IM was on, I ran a harvest test. The IM stopped midway because of ice stuck together hitting the side. I pulled the ice out and tested the unit for the cx. The unit is working as designed. I left the part with the cx."
We serviced a
KITCHENAID COOKTOP
Model KCGD506GSS00
Near Charlotte, NC 28216
Robert A.
Job Details: 07/26/2023
"Cx complaint that the unit is leaking gas. I inspected the unit to confirm the complaint. Piedmont gas came out and said the 2 left burners are leaking. When I arrived the main valve to the unit was off (I did not smell any gas), the cx said he smelled gas with the main valve off. I turned on the main valve and tested the burners, all worked fine. I removed the cooktop and applied bubble water to all joint connections. I waited 10 min no bubbles, I applied more bubbles still no water. I opened a valve to simulate a gas leak to let the cx know what it smells like. There are no apparent leaks at the moment. The front middle burner did have stains on and around the burner head and orifice from food spilling. I cleaned it.I called techline to document the issue. Based on my diagnosis they concluded that the unit does not have any leaks. If the smell is indeed present when the main valve to the unit is off then the cooktop is not the source the potential gas leak. They said the cx is okay to use the unit. The unit is working as designed. The cx does not seem comfortable using the cooktop, so I turned the main valve off as it was. cx did not provide a signature at the end of the service.Sr7736947764"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Charlotte, NC 28216
Robert A.
Job Details: 07/26/2023
Cx complaint that the unit is not dispensing cold water. I inspected the unit to confirm the complaint. The unit is cooling fine and cool water is being dispensed. The reservoir only holds about 2 cups of water so after 2 cups of water the unit will dispense warmer water until cools again. The unit is working as designed.
We serviced a
GE MICROWAVE
Model JVM6175EKES
Near Agawam, MA 01030
Mike K.
Job Details: 07/26/2023
"Unit not heating,but running through cycle, no sound of magnetron running. Capacitor check with spec .96uf, getting .5 and .2 on transformer windings. Verified 120v to transformer. Reassembled unit and tested again. Magnetron now running and heating. Estimate for magnetron saved, but as of now is functioning."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near South Windsor, CT 06074
Jeremy B.
Job Details: 07/26/2023
Found heavy ice build up on fresh food evap. Thawed ice off and replaced evap fan and then ran test 4. Found even frost pattern on fresh food evap but doesnt seem to be switching to freezer. Needs new main control and solenoid. Left compressor and evap with customer. ; rqstng P&A on 1 W10843055 (Control) and 1 W11429989 (Solenoid)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHGXKQ02
Near West Hartford, CT 06107
Ruben C.
Job Details: 07/26/2023
Checked unit found reservoir leaking ordering reservoir; ordrng 1 WP2256126 (Reservoir)
We serviced a
KENMORE DISHWASHER
Model 363.162291
Near Enfield, CT 06082
Gary V.
Job Details: 07/26/2023
"Inspected and found unit overloaded with suds, customer using too much detergent causing suds leak out the door, and informed them to not use so much detergent."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Enfield, CT 06082
Gary V.
Job Details: 07/26/2023
"Inspected and found broken ff door switch, replaced door switch and lites came back on, tested fine.; used 1 W11396033 (LIGHT SWITCH) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Somers, CT 06071
Gary V.
Job Details: 07/26/2023
"Inspected and found unit was spinning for over an hour, unit has stuck spin relay on main acu. Quoted and she will call. Also customer has some kind of plumbing problem and she going to have that looked at."
We serviced a
KITCHENAID MICROWAVE
Model KAW38AVM726
Near Denver, NC 28037
Mark C.
Job Details: 07/26/2023
Units control has all leds lit. Preformed hard reset no change. Removed control to find the main junction disconnected. Secured connection both oven and microwave work properly.
We serviced a
WHIRLPOOL DRYER
Model WETLV27HW2
Near Clover, SC 29710
Mitch H.
Job Details: 07/26/2023
Tested and found motor humming but not starting. If door switch is held and drum is spun by hand it will run. Ordering drive motor and blower wheel.; ordrng 1 W11094983 (Drive motor) and 1 WPW10349492 (Blower wheel)
We serviced a
KITCHENAID ICE MACHINE
Model KUID308ESS1
Near Lake Wylie, SC 29710
Mitch H.
Job Details: 07/26/2023
"Removed and replaced condenser fan motor. Reassembled, tested, allowed ice maker to go through start up, waited for compressor and fan to energize. All functions operating properly.; dspstn on spec-tagged invntry: 1 W10124096 CONDENSOR MOTOR KIT"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Windsor Locks, CT 06096
Chuck M.
Job Details: 07/26/2023
Customer complaint is that dishwasher was not washing dishes and detergent was not dissolving. Ran diagnostics and found error codes F7e1 no heat. F6e1 float switch. Inspected and found wash motor was not running. Replaced wash; dspstn on spec-tagged invntry: 1 W10805015 MOTOR/SUMP
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Charlotte, NC 28214
Robert A.
Job Details: 07/26/2023
"Cx complaint that the unit constantly flashes a f8e4 error code and wont drain. I inspected the unit to confirm the complaint. I found the code saved (f8e4). I cleared the code and ran a service cycle. I checked the float switch, it was full of water. I seen no leaks during the service cycle, all components passed with no issues. I suggested to keep an eye out for anymore leaks and make sure no items are blocking the spray arms rotation to prevent intermittent leaks. The unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Charlotte, NC 28277
Jeff L.
Job Details: 07/26/2023
"Found washer cap bad and motor pulley bad also lid switch is not working intermittently so it needs to be replaced as well. Part #W11307244 part# W11283592 part# W11395618 will call customer when parts come in. Motor has 10 yrs warranty; ordrng 1 W11283592 (Motor), used 1 W11307244 (Lid switch), and 1 W11395618 (Capacitor) from stock"
We serviced a
WHIRLPOOL DRYER
Model WHD5090GW0
Near Springfield, MA 01103
Roger R.
Job Details: 07/26/2023
"Installed new base assembly due to not heating properly. Tested unit and compressor was running properly, unit tumbling well."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Leicester, MA 01611
Amanda R.
Job Details: 07/26/2023
"Replaced damper and perms gummed and siliconed areas off service pointer I broke left door switch when reinstalling shelfs ; ordrng 1 W11384469 (Light switch), dspstn on spec-tagged invntry: 1 212643 SEALER-GUM and 1 WP482338 FOOD GRADE ADHESIVE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Woodstock, CT 06282
Amanda R.
Job Details: 07/26/2023
Replaced both ff section door gaskets been cooling good
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFD2561HES
Near New Britain, CT 06052
Ruben C.
Job Details: 07/25/2023
Checked unit found evap motor turning very slow replaced evap motor tested normal; used 1 WPW10128551 (Evap fan motor) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Plainville, CT 06062
Ruben C.
Job Details: 07/25/2023
Replaced gearcase splutch basket and washplate Had to chisel out washplate. Tested operation normal; dspstn on spec-tagged invntry: 1 W10752187 AGITATOR SCREW
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Marshville, NC 28103
Jeff L.
Job Details: 07/25/2023
"Call this number before heading out 704-288-6395 (Jeff) making loud grinding noise the gearcase is bad has slung fluid all over down below . The unit is also not allowing hot water into unit solenoid is bad.Gonna replace the following parts to make it a good repair. Gearcase,clutch,wash-plate, water inlet valve. Will return aug 2nd pm; ordrng 1 W11454372 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Clutch assembly) and 1 WPW10215115 (Wash plate) and 1 W11038689 (Water valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD612ESS00
Near Matthews, NC 28104
Jeff L.
Job Details: 07/25/2023
"Icemaker had frozen water in the mold,however the ice maker will not cycle. Found gear head in module broke need to replace ice maker assembly for a good repair. Advised customer we would call when part comes in to schedule.Part#W11126009; ordrng 1 W11126009 (Icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Stallings, NC 28104
Jeff L.
Job Details: 07/25/2023
Replaced evap fan motor and blade ran unit thru diagnostics and had no fault codes. All operations are normal working properly. Working properly at this time. Unit ran and checked ok(Call complete)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Matthews, NC 28104
Jeff L.
Job Details: 07/25/2023
Found reservoir froze up. Took hair dryer and defrost the reservoir and starting getting water thru door again. The reservoir sits on top of evaporator coil and its freezing up. Seen service bulletin where the fan and board need to be replaced. Part #W11608966 Part#W11620204 per bulletin the fan speed has been changed to accommodate for this problem. Office will call when parts come; ordrng 1 W11608966 (Evaporator fan motor) and 1 W11620204 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Lexington, NC 27295
Vincent O.
Job Details: 07/25/2023
Installed new auger motor and yoke. Tested and verified proper operation of dispenser. All functions check ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Lexington, NC 27292
Vincent O.
Job Details: 07/25/2023
Found auger motor and yoke stripped causing ice to not dispense. Order and replace auger motor and yoke. ; ordrng 1 W11671282 (Motor) and 1 WP63052-2 (Yoke)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Charlotte, NC 28270
Jeff L.
Job Details: 07/25/2023
Whirlpool had another company out and they replaced dispenser assembly but the unit is still dripping water out of supply line on dispenser. Seems to be a small amount of pressure coming thru the line at all times. Customer has to wipe water out of floor daily. To make this a good repair Im ordering part #W11566768 and part#WPW101179146 will have to call customer when parts come in; ordrng 1 W11566768 (Reservoir) and 1 WPW10179146 (Water valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB04
Near Charlotte, NC 28211
Jeff L.
Job Details: 07/25/2023
Found compressor running and condenser fan running. Took evaporator cover off and evaporator had no frost pattern atEverything is normal except for cooling issue. I bubble checked all lines brazed from factory and found no leaks. It appears to be a leak inside the cabinet calling whirlpool tech line to give diagnosis and see what direction they want me to go. I spoke with (rob) at tech support and it was diagnosed with leak in cabinet. Unit is being changed out.SR# 7736934665(Call complete)
We serviced a
ADMIRAL WASHER
Model AAV7000AWW
Near East Hartford, CT 06118
Jeremy B.
Job Details: 07/25/2023
Washer not spinning out. Tested and found the transmission stripped out and basket not turning. Needs new transmission. Part NLA.
We serviced a
MAYTAG RANGE
Model MGR6772BDS
Near Walpole, MA 02081
Angel R.
Job Details: 07/25/2023
"Found bake igniter dead at lower oven, quoted customer. They are on fixed income so they will think about it and get back to us."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Huntersville, NC 28078
Robert A.
Job Details: 07/25/2023
I was just a helper for RS.; dspstn on spec-tagged invntry: 1 W11370574 COMPRESSOR R600A
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Charlotte, NC 28269
Robert A.
Job Details: 07/25/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Naugatuck, CT 06770
Jimmy R.
Job Details: 07/25/2023
"Checked over unit and found frost building up in freezer section along rails and bottom, checked gasket and found gap on top of freezer door allowing warm air to get in And build frost. Melted ice and adjusted freezer door so gasket would seal properly added silicone to edges of cabinet to prevent any warm air from getting in advised customer due to weather and humidity there will be frost in freeze this is normal and will go away, adjusted temps to recommended setting customer had freezer on 1 set to 4, all operations are now working to specs"
We serviced a
KITCHENAID RANGE
Model KFEG504KPS3
Near Naugatuck, CT 06770
Jimmy R.
Job Details: 07/25/2023
"Installed new burner and switch heated all burners up and stove top is now working properly, tested oven and heated to 350 degrees oven got to temp. All functions now working to specs ; dspstn on spec-tagged invntry: 1 W10911303 INFINITE SWITCH"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBB00
Near Meriden, CT 06450
Jimmy R.
Job Details: 07/25/2023
"Installed new fan kit siliconed around cabinet doors and adjusted temps checked effort cycle and unit is defrosting, all operations now working to specs ; dspstn on spec-tagged invntry: 1 W10916494 FAN KIT"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Meriden, CT 06450
Jimmy R.
Job Details: 07/25/2023
"Ran washer due to unit shut down bf the spin cycle leaving water in tub never draining out, found unit starting up and running ran diagnostics and found f9e1 error Long drain. Checked drain pump and found operating normally ran a calibration cycle and unit went threw, ran unit thew a wash and a spin several times and drain pump is operating normally checked ohms and unit is in range. Washer is working to specs"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near Fort Mill, SC 29707
Mitch H.
Job Details: 07/25/2023
"Replaced control and drain pump. Ohmed heater, checked good. Tested, dishwasher now operating properly.; dspstn on spec-tagged invntry: 1 WPW10531320 DRAIN PUMP"
We serviced a
KITCHENAID COOKTOP
Model KGCS166GSS07
Near Fort Mill, SC 29715
Mitch H.
Job Details: 07/25/2023
"Drilled out screws holding burner heads. Removed top, replaced spark module and switches. Removed unit from counter, replaced all orifice holders. Reinstalled unit into counter, reinstalled top and burner heads. Plugged cooktop on and turned gas on. Tested, all burners lighting and operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Westfield, MA 01085
Mike K.
Job Details: 07/25/2023
"Replaced compressor, held vacuum for 15 min, Charged with 5.3oz r134a. Unit came on and return line getting hot, evap cover getting cold. Cs to monitor.; dspstn on spec-tagged invntry: 1 W10507884 COMPRESSOR and 1 W11506635 COUPLER 6 NF MS SV"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Tega Cay, SC 29708
Mitch H.
Job Details: 07/25/2023
Tested and ran diagnostics. No stored error codes. Customer says washer bangs and wobbles no matter what cycle or size load is being run. Ran diagnostics cycle and noticed that basket doesnt run true even empty. Seems to run eccentric and move around. Ordering basket and wash plate. Advised customer that basket would ship directly to her and she would need to inspect for damage and call office.; ordrng 1 W11510461 (Wash plate) and 1 W11513243 (Basket)
We serviced a
MAYTAG DRYER
Model MEDB700VQ0
Near Fort Mill, SC 29708
Mitch H.
Job Details: 07/25/2023
"Disassembled dryer, replaced idler, wheel and element. Reassembled, tested, dryer operating properly and quietly.; dspstn on spec-tagged invntry: 1 WPW10547292 IDLER PULLEY , used 1 WP8544771 (Element) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Fort Mill, SC 29715
Mitch H.
Job Details: 07/25/2023
"Replaced drain pump. Ran calibration. Tested, washer now operating properly.; dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS04
Near South Windsor, CT 06074
Chuck M.
Job Details: 07/25/2023
Customer complaint is that refrigerator was not cooling in both sections. Inspected and found ice buildup on evaporator. Cleared ice buildup and found heater disconnected. Tested heater and it checked ok. Set defrost to basic. Advised customer to allow time for unit to stabilize and reach proper temperature. Customer has POP.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507ESS01
Near South Windsor, CT 06074
Chuck M.
Job Details: 07/25/2023
"Customer complaint is that freezer door was frozen shut and water was underneath deli drawer. Inspected and found drain pan bowed and freezer door gasket pulled out of liner at bottom. Attempted to secure gasket but found foam inside liner has expanded and liner is pushed too far away. Ordered freezer door, gasket and drain pan. ; ordrng 1 W11457241 (Drain Pan) and 1 W10638486 (gasket-fip) and 1 LW10708432 (dor-fip ss)"
We serviced a
MAYTAG DRYER
Model MEDC200XW3
Near Cornelius, NC 28031
Mark C.
Job Details: 07/25/2023
Unit sounds like it has something in the fan removed fan unit no longer makes noise. Replaced blower unit is fully operational with no abnormal noise.; used 1 WP694089 (Wheel) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Cornelius, NC 28031
Mark C.
Job Details: 07/25/2023
Installed new valve and ice maker unit is fully operational.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL01
Near Mooresville, NC 28117
Mark C.
Job Details: 07/25/2023
Cleared ice installed new evaporator cover unit is fully operational.
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near South Windsor, CT 06074
Chuck M.
Job Details: 07/25/2023
Customer complaint is that front burner caps are peeling and rusting causing flame to be intermittent. Took pics. Ordered burner caps P&A.; rqstng P&A on 1 W11605759 (Burner Caps)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KBS1
Near Vernon, CT 06066
Chuck M.
Job Details: 07/25/2023
Installed pivot tines and showed customer fold down is more stable.
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Webster, MA 01570
Amanda R.
Job Details: 07/25/2023
Replaced actuator tested starting normally recommended having dehumidifier in basement ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Douglas, MA 01516
Amanda R.
Job Details: 07/25/2023
Replaced motor tested operation normal
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Durham, CT 06422
Jeremy B.
Job Details: 07/25/2023
Customers complaint is washer not powering on. Plugged washer in and drain pump keeps running. Canceled pump and ran automatic test and then calibration all checks ok.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Dallas, NC 28034
Ryan S.
Job Details: 07/25/2023
"Customer complained unit not spinning, said it was getting off balance .upon arrival ran service mode and found lounge fill error. Found unit water lines were shut off to machine. Turned water lines on and water working properly, customer said he sister must have did that but didnt think that was the issue. Ran service mode again and all functions working properly, showed customer unit spinning. Checked suspension and suspension looks good. Ran normal wash and unit didnt get off balance at spin. Customer said she had the water lines leak and ruined the wall behind the unit. Informed customer of floor is weaker u it may get off balance due to weak floor. Informed customer unit is working as designed, verified proper operation"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Easthampton, MA 01027
Mike K.
Job Details: 07/25/2023
"A little condensation on shelves, no longer getting droplets on ceiling of rf. Explained that is normal, especially in humid weather as air gets in each time door is opened. Double checked seals and sealant from last repair, all looked good. Added some silicone to freezer liner/case, though no sign of condensation in the freezer."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW05
Near Northampton, MA 01060
Mike K.
Job Details: 07/25/2023
"Unit has been leaking from under unit, turned water off and had stopped. Turned on and found leak coming from valve assy.; ordrng 1 WPW10279909 (Water valve)"