Service History 198

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Catawba, South Carolina 29704

Clinton

Job Details: 06/03/2025

Safety called the timer was unplugged 7741545709 plugged back in unit timer now advancing

We serviced a

MAYTAG WASHER TL

Model MVW4505MW1

Near Rock Hill, South Carolina 29730

Clinton

Job Details: 06/03/2025

Job created 5/22/25 under warranty still ordering control has u it has long fill error code valves are pump great pressure and the drain line is not pushed in the drain pipe. Ran auto test cycle all functions worked properly unit the displayed long fill error again after test cycle washer began washing still ordering the control; ordrng 1 W11626074 (Control)

We serviced a

MAYTAG DRYER

Model MED6230RHW3

Near Charlotte, North Carolina 28211

Caleb

Job Details: 06/03/2025

"Unit tests fine on arrival. Customer may have experienced a power outage or power surge that caused the unit to shut down, no errors present unit tests fine."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4955HW3

Near Charlotte, North Carolina 28210

Caleb

Job Details: 06/03/2025

"Confirmed error, unit constantly draining. Water valves check fine and no kinks in pressure hose unit checks fine after replacing control."

We serviced a

GE WASHER FL

Model GFWN1100H1WW

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 06/03/2025

"Error codes E4A & E45 motor/inverter failure. Check harness and connections they test ok, needs part declined for today"

We serviced a

KITCHENAID VENT HOOD

Model KVWC956KSS

Near Fort Mill, South Carolina 29707

Clinton

Job Details: 06/03/2025

Switch is broken around tabs need to order the switch to fix unit order parts with Lisa ; ordrng 1 W10351934 (Switch)

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Indian Land, South Carolina 29707

Clinton

Job Details: 06/03/2025

Model serial does not match I can not service unit.

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51EC0HS20

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 06/03/2025

I replaced user interface tested operations. Everything is now working properly no further issues found at this time with oven.

We serviced a

WHIRLPOOL RANGE

Model WFGS3530RS0

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 06/03/2025

Complaint oven nor broil will ignite. I found ignition wire was grounding itself out to the frame. I repositioned ignition wire so that they are no longer sparking to frame. No further issues found with oven at this time. All operations are now working properly.

We serviced a

KITCHENAID MW/WALL OVEN COM

Model KOEC530PSS00

Near Fort Mill, South Carolina 29707

Clinton

Job Details: 06/03/2025

Installed ned user interface tested unit and no issues after repair

We serviced a

MAYTAG DISHWASHER

Model MDPS6124RZ0

Near Fort Mill, South Carolina 29707

Clinton

Job Details: 06/03/2025

Replaced drain pump control board and vent motor waited for 15 mins u it drained then filled again it always drains while manual doing it. Unit is washing ; used 1 W11416363 (PUMP & MOTOR) from stock

We serviced a

WHIRLPOOL OTHER

Model WDTA50SAKW1

Near Denver, North Carolina 28037

Ryan S.

Job Details: 06/03/2025

"Customer complained of several dents in door and inner door. Tub. And bottom rack missing wheels and top rack wont slide out confirmed dents on inner and outer door and tub itself around seal. Offering inner and outer door and tub. Unit is in initial 30 day warranty. Also found basket broken, top rack left slide seized up, ordering wheels and track. Also found bottom rack missing rollers . Ordering bottom rollers. Informed customer tub will be sent to home check part for damage and call for return schedule. P&a for 2xtimeframe . ; ordrng 1 W11461685 (Front panel) and 1 W11559689 (Inner door) and 1 W11409866 (Tub) and 1 2xtimeframe (2xtimeframe) and 2 W11614118 (Tub wheels)s and 1 W11561204 (Track) and 1 W11579392 (Stop) and 1 W11545307 (Clip) and 1 W11551383 (Wheels bottom rack) and 1 W11700632 (Basket)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSP48QTS02

Near Iron Station, North Carolina 28080

Ryan S.

Job Details: 06/03/2025

Returned to install parts ordered. Installed parts avd verified no air leak from ice chute . Verified unit cooling and went into defrost cycle. Verified iversll proper operation.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ2

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 06/03/2025

Customer complained of F 8e4 found harness to overfill switch was loose was able to secure harness ran unit . found no leaks verified proper operation

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMB0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 06/03/2025

Complain dishwasher is not washing dishes properly not drying no longer producing steam when opening door at the end of the cycle. I found 71 error code only code. I cleared error code and reactivated heating element. I cycle dishwasher wash motor is working properly now as well and circulating water properly. Had customer clean filter screen that was causing water restriction. No further issues found with dishwasher at this time.

We serviced a

MAYTAG WASHER TL

Model MVW5435PW1

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 06/03/2025

"Customer complained unit wont drain. Ran unit fiund no voltage to pump from board in diagnostic. Replaced control board. Found continuity through harness to pump and moved harness around poking for breaks , non found. and new clip is on harness so its an updated harbess.Ran quick wash, unit filled and started washing . Drained unit. Verified proper operation."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 06/03/2025

Found pressure system error. Found pressure hose ok. Replaced control board. Ran quick wash . Unit filled and started washing. Drained unit. Verified proper operation.

We serviced a

MAYTAG WASHER TL

Model MVW5435PW0

Near Plymouth, Connecticut 06782

Andre

Job Details: 06/03/2025

Ck unit upon arrival and found F7E1 error code ran calibration and ran quick wash and found unit would advance to rinse/Spin cycle order actuator for replacement ; ordrng 1 W11481722 (Actuator)

We serviced a

MAYTAG WASHER TL

Model MVWX655DW2

Near Bristol, Connecticut 06010

Andre

Job Details: 06/03/2025

Ck unit upon arrival and found noise coming from capacitor with no motor movements ran diagnostic and also found F7E5. Quote customer for capacitor and actuator replacement and customer declined repair estimate

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Providence, Rhode Island 02909

Lee

Job Details: 06/03/2025

"Customer states unit fills and drain but does not wash, tested voltage at wash motor found reading would bounce around 30-40 volt open load at wash motor, replaced wash motor, observed proper operations."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FPS07

Near Barrington, Rhode Island 02806

Lee

Job Details: 06/03/2025

"7741693102Customer states units bin does not fitConfirmed issue, plastic extended on door causing bin not to fit, need to replace door.; ordrng 1 W11610996 (Left hand ff door) and 1 W11574767 (User interface) and 1 W10887800 (bin-cntlvr)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 06/03/2025

"Tested unit and found fridge not cooling in both section found compressor buzzing and kicking off on an overload, tested compressor and found 12.5 amps when coming on compressor is locked up and needs to be replaced. All parts tentative p/a ; ordrng 1 W11547313 (Compressor) and 1 W11504447 (Coupler) and 1 W11504416 (Coupler) and 1 W11506621 (Coupler) and 1 R600a (R600 a 12.5 oz) and 1 W11506635 (Coupler)"

We serviced a

MAYTAG RANGE

Model MER8800FZ1

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 06/03/2025

Installed switch tested all ok

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT318FZDB11

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 06/03/2025

Returned to install new control and thermistor. Installed parts avd ran service mode . All functions working. Verified proper operation.

We serviced a

WHIRLPOOL WASHER TL

Model WTW5010LW1

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 06/03/2025

"Found washer motor will not agitate or spin just briefly hums tested capacitor, capacitor is shorted. Also tested motor windings tested one to six on J6 at 4.5 ohms tested 4 to 6 on J6 found resistance high order parts ; ordrng 1 W11026785 (Motor) and 1 W11395618 (Capacitor)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5105HW1

Near Grafton, Massachusetts 01519

Glenn

Job Details: 06/03/2025

"Found broken wiring harness to the drain pump part was pre-ordered, but has not arrived. Estimate accepted and rescheduled if we can get here sooner than 611 customer would appreciate it. ; dspstn on spec-tagged invntry: 1 W11399437 DRAIN PUMP"

We serviced a

WHIRLPOOL DRYER

Model WED5050LW0

Near Upton, Massachusetts 01568

Glenn

Job Details: 06/03/2025

Complaint customer smells something burning when using the dryer. I took the dryer apart checked the motor checked the inside took the board out. Check the relays. Nothing is burning up in the dryer. Ran the dryer no burning smell smell. The only thing I noticed was that his exhaust vent wasnt sealed properly it was escaping into the room and his lights liquor every single time the dryer cycles on and off Told him he may need to have that looked at it shouldnt be happening. Tested all ok otherwise.

We serviced a

AMANA M/W OTR

Model AMV2307PFS08

Near Cranston, Rhode Island 02905

Lee

Job Details: 06/03/2025

"Door fell apart, replaced door, tested okay"

We serviced a

MAYTAG WASHER TL

Model MVWC565FW

Near Providence, Rhode Island 02905

Lee

Job Details: 06/03/2025

"Customer states cycle never starts gives error messageFound error message long fill checked and found poor flow coming from customer supply house, advised customer to contact plumber"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRQC7836RZ00

Near Indian Land, South Carolina 29707

Clinton

Job Details: 06/03/2025

Replaced control and thermistor found thermistor wire was damaged and when wiggled would short the fan on and off. Replaced all parts unit working properly after repair. UNFORTUNATELY customer will need to turn unit off for 24 hours to allow the water line to properly defrost.

We serviced a

GE REFRIGERATOR BI

Model GYE18JSLNFSS

Near North Attleborough, Massachusetts 02760

Aimee

Job Details: 06/03/2025

Installed new ui and tested found the green light is blinking communication is good control to main board#16903101 adamThe rfid is blinking now but not showing the filter said try bypass or by new filterCalled Randy we checked voltage at the board back 13.5 goodAlso check rfid 13.5 goodTech Line sad order new filter by pass or new filter 53.00 filter head or filter from GE; ordrng 1 WR17X33825 (By pass)

We serviced a

KITCHENAID RANGE

Model KFGG504KPS1

Near Stoughton, Massachusetts 02072

Aimee

Job Details: 06/03/2025

"Installed electrode and spark board is sparking and re light every 2 mins bake and broil.The gas valve just shuts off theres no continuity; rqstng P&A on 1 W10919226 (Reg), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS321SDHW08

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 06/03/2025

"Installed new kit to stop water from leaking and unit is still getting by, added sealer to back of fill tube to stop water from dripping ran several fill cycles and unit is now dry and operating to specs ; used 1 212643 (SEALER-GUM) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Palmer, Massachusetts 01069

Chris B.

Job Details: 06/03/2025

Complaint that the washer would not cycle properly. Found error code F3E1. Ran diagnostic and quick cycle and all normal but customer mentioned that they only use the normal setting. Ran normal cycle and found the error code. Water valves are good and lid lock. Will order control. ; ordrng 1 W11608056 (Control Board)

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LW1

Near Ludlow, Massachusetts 01056

Chris B.

Job Details: 06/03/2025

"Complaint that the washer is leaving the clothes not clean. Ran diagnostic and found no error codes. Ran a normal wash with the clothes that customer showed that they didnt wash well. Ran a normal regular cycle and found very little water filling. Pressure hose is not kinked and is clear. During the rinse its taking a lot of water to fill. Fills little at the wash and fill too much on the rinse. Ill order new control board. ; rqstng P&A on 1 W11621180 (Control Board) and 1 W11550898 (Dispenser Tray), states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW3

Near Suffield, Connecticut 06078

Mike K.

Job Details: 06/03/2025

"Complaint of unit ntwrmittently having numbers/cycle change or not responding properly. F2e1 only error in history. Replaced console. Ran calibration and then verification cycle, all tests passed fine. Cs to monitor. Per note from office, main control for this unit is nla, but at this time unit is running all tests fine"

We serviced a

WHIRLPOOL M/W OTR

Model WMH78019HZ0

Near Southington, Connecticut 06489

Andre

Job Details: 06/03/2025

"Ck unit upon arrival and found unit running with no heat check all interlock switch and switches is good quote customer for magnetron,diode and capacitor customer declined repair estimate"

We serviced a

AMANA WASHER TL

Model Ntw4519jw2

Near Springfield, Massachusetts 01129

Chris B.

Job Details: 06/03/2025

Replaced control and ran diagnostic and a quick cycle. Tub filling normal and all running as it should.

We serviced a

SAMSUNG WASHER TL

Model WF45R6300AW/US

Near Manchester, Connecticut 06040

Gary V.

Job Details: 06/03/2025

"Inspected and found broken inner/outer tub, quoted and customer declined."

We serviced a

WHIRLPOOL WASHER TL

Model WTW5010LW0

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 06/03/2025

"Ran unit and found when starting the wash cycle the actuator would start making a terrible noise and never start the sensing cycle. Found actuator and cam stuck in place causing no washing, replaced cam and actuator recalibrated unit and machine is now going thew and washing properly ; used 1 W10913953 (ACTUATOR), and 1 W10721967 (CAM KIT) from stock"

We serviced a

JENN-AIR REFRIGERATOR BM

Model JF42NXFXDE02

Near Grafton, Massachusetts 01519

Glenn

Job Details: 06/03/2025

"Found fridge is list under this special,project order parts Special Project #: S84638 Parts (4 Kits of W11632139 only) & Labor within first 5years of lifeEst. Completion date: 12/2/2025; ordrng 4 W11632139 (LED KITS)s"

We serviced a

MAYTAG WASHER TL

Model MVWC565FW0

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 06/03/2025

Customer complain unit making really loud noise and diagnostics found motor error. Ran agitate and spin gear case making loud grounding noise checked underneath found gear case leaking oil and cam has separated. Needs new gear case and cam kit cord repair customer denied repair collected trip fee.

We serviced a

WHIRLPOOL DRYER

Model WED4720RW0

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 06/03/2025

"Tested dryer and found unit would come on and run but never heat up after first 15 min of run time. Checked voltage and found power would read 240v then drop out killing the heat but still running, advised customer unit is ok power needs to be looked at by a professional electrician."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 06/02/2025

"Tested washer and found when plugging unit back into outlet washer would come on and start draining on its own once canceled it would come back on again until unplugged. Ran diagnostics and found errors F3e2 pressure system fault this is causing pump to run, replaced faulty control recalibrated unit and washer is now working to specs"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS0

Near Meriden, Connecticut 06450

Andre

Job Details: 06/02/2025

Ck unit upon arrival per customer display panel is not working remove panels and found rodents dropping all over control inform customer due to rodents damage unit would not be cover. Customer will contact warranty

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Southington, Connecticut 06489

Andre

Job Details: 06/02/2025

Ck unit upon arrival and found unit not heating take unit apart and check all components and found heater OL. Replace heater from stock and vacuum unit and unit is now operating to manufacturers specs ; used 1 Wp3387747 (Heater) from stock

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW0FOUND

Near Sharon, Massachusetts 02067

Aimee

Job Details: 06/02/2025

"Found latch error, replaced and tested complete; used 1 W11513248 (Latch) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS8

Near Foxborough, Massachusetts 02035

Aimee

Job Details: 06/02/2025

Installed new icemaker and filled with water 24 to 48 hours

We serviced a

SPEED QUEEN DRYER

Model ATEE9ASP175TW01

Near Suffield, Connecticut 06093

Mike K.

Job Details: 06/02/2025

Replaced heater assy and verified function in timed dry.

We serviced a

SAMSUNG REFRIGERATOR FDB

Model RFG295AARS/XAA

Near East Longmeadow, Massachusetts 01028

Chris B.

Job Details: 06/02/2025

Complaint that the refrigerator ice maker is not functioning correctly. Found wrong model and serial number on the unit. Customer will call PC Richards again to update info.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS321SDHW01

Near Springfield, Massachusetts 01119

Chris B.

Job Details: 06/02/2025

Replaced all parts and tried leveling out the fridge but floor too unleveled to get it to proper adjustment. Mentioned to the customer that this would be the best adjustment due to floor and customer ok with it.

We serviced a

MAYTAG WASHER TL

Model MVW6230HW0

Near Ludlow, Massachusetts 01056

Chris B.

Job Details: 06/02/2025

"Replaced all parts and found it needed actuator, belt and cam kit due to grinding wear creating noises. Unit running normal.; used 1 W10913953 (Actuator), 1 W11239857 (Belt), and 1 W10721967 (Cam) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS2

Near Longmeadow, Massachusetts 01106

Mike K.

Job Details: 06/02/2025

"Unit is under 1yr wp warranty per service bench. Complaint of not cleaning well.Ran diagnostic cycle and fill/wash/drain are working. Spray arms not moving, clogged and bottom arm hitting rack, wasnt seated properly, but still has some clogging. Ordering lower and mid spray arm; ordrng 1 W11545334 (Spray arm mid) and 1 W11550888 (Lower spray arm)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Hartford, Connecticut 06112

Mike K.

Job Details: 06/02/2025

"Unit is under 1yr wp warranty per service bench. Unplugged and n arrival, F0e5 only error in history, unbalanced load. Cleared history. Ran diagnostic cycle. Fill, agitate, drain and spin all working fine. Ran quick wash cycle and went through fill and into agitate fine. Cancelled and drained fine. Lower unit visual inspection good. Adjusted legs to level unit better, but no fault found in unit operation.. cs had me test with clothes, water level good and working properly"

We serviced a

MAYTAG WASHER TL

Model MVW5430MW0

Near Hartford, Connecticut 06112

Mike K.

Job Details: 06/02/2025

"On arrival the belt and shroud QZq were on top of unit and has been chewed up badly, found cam and motor cam both damaged, looks like something got grabbed up in belt and carved into other components, no sign of external object. Motor has a 10 year part warranty. Quoted for belt/cam/cover/screw and labor. Denied. Collected for service call"

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT311FZDB02

Near Hartford, Connecticut 06106

Mike K.

Job Details: 06/02/2025

"Unit is again too warm, evaporator was last week and compressor a week before that. Unit has been tested for leaks at each visit with none found, always has a partial charge and frost build up on first turning of evap. On this visit first checked evap and found partial pattern , built up ice ball on upper right and frost and n first turning of evap. Emptied refrigerant and charged with 250psi nitrogen, bubble checked all joints and no leaks found. With no leaks found and continually failing went to call techline.Techline was closed during call will need to call back when open.; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model MRT118FFFZ06

Near East Hartford, Connecticut 06108

Mike K.

Job Details: 06/02/2025

"Complaint of not cooling, control was off on arrival. There was a can I n door was actually lined right up with switch, possible it hit and turned off.Neither even knew control was there.After running for a bit the freezer is blowing cold air."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near East Hartford, Connecticut 06118

Mike K.

Job Details: 06/02/2025

"Unit is under 1yr wp warranty. Says unit not starting and recent cycles before this were going much longer. F3e1 only error in history, pressure fault. Cleared history and ran diagnostic cycle, completed fine. Lower unit visual inspection .. ok. Ran quick wash and filled almost half.Outside serial range for service pointer on pressure switch, but being only error in history and testing ok, will order control.Office will contact cs when parts come in to schedule return ; ordrng 1 W11608056 (Control)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Charlotte, North Carolina 28217

Caleb

Job Details: 06/02/2025

"Confirmed error. Unit constantly draining, replaced control after confirming no kinks in pressure hose. Unit tests fine"

We serviced a

AMANA WASHER TL

Model NTW4519JW2

Near Grafton, Massachusetts 01519

Glenn

Job Details: 06/02/2025

"Went to install the control board, discovered it is the wrong part in the box the model number is correct. Part number is correct according to Marcone theres a picture verifying this, re-order part ASAP. ; O-emld tckt"

We serviced a

KITCHENAID MW/WALL OVEN COM

Model KOEC530PSS01

Near Grafton, Massachusetts 01536

Glenn

Job Details: 06/02/2025

Replaced parts tested microwave all OK

We serviced a

KITCHENAID DISHWASHER

Model KUDE40FXSS4

Near Grafton, Massachusetts 01536

Glenn

Job Details: 06/02/2025

"Found shorted, control panel LEDs, flickering and hinges are worn out, causing the door not to close properly and water leaks past the door seal will need to order parts hinges and control panel ; rqstng P&A on 1 WPW10481117 (Control panel) and 1 W11612303 (Hinge) and 1 W11612302 (Hinge)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW7120HW0

Near Attleboro, Massachusetts 02703

Aimee

Job Details: 06/02/2025

Error code f8e1 long fillCust replaced the house valve Found filter in valve clogged needs valve and harness; rqstng P&A on 1 W11220230 (Water valve) and 1 W11130934 (Harness)

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Cranston, Rhode Island 02920

Lee

Job Details: 06/02/2025

"Customer states drain pump continues to runConfirmed issue found unit is apart of service pointer F3E1 Pressure Sensor Error or Drain Pump Running ContinuouslyChecked pressure hose was clear of debris, need to order and replace acu.S Code: S153EB; ordrng 1 W11603810 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS588FIHZ00

Near Holden, Massachusetts 01520

Glenn

Job Details: 06/02/2025

Sr7741678626 still not making ice I discovered the white wire in the wiring harness is broken and intermittent Tech Line order stainless steel door; ordrng 1 LW11037733 (Stainless freezer door)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL1

Near Worcester, Massachusetts 01609

Glenn

Job Details: 06/02/2025

Found float for flood switch stuck in the up position caused no fill error 6/4 reinstalled float tested all ok; dspstn on spec-tagged invntry: 1 W11665769 MOTOR/SUMP

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF560SEHZ03

Near Worcester, Massachusetts 01610

Glenn

Job Details: 06/02/2025

Installed freezer drawer tracks now the freezer drawer closes properly all tested OK cold customer temperature will take about 24 hours to get to normal

We serviced a

FRIGIDAIRE REFRIGERATOR FDB

Model FFHB2750TD6

Near Thompson, Connecticut 06277

Glenn

Job Details: 06/02/2025

"Found icebox is getting humidity inside it, causing the fan to stop when this happens it stops making ice need to install parts from the air handler kit to create a better seal behind the ice box and behind the evaporator cover you can find this in Electrolux service tips ; rqstng P&A on 1 5303918784 (Air handler kit)"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC300ESS

Near Fort Mill, South Carolina 29715

Clinton

Job Details: 06/02/2025

On arrival found the drawer slider did not come with the gears need the gears they are broken.; ordrng 1 12002497 (Gear)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 06/02/2025

Complaining it would not drain. Confirm complaint replace drain pump unit now draining verified proper operation.; used 1 W10876537 (DRAIN PUMP) from stock

We serviced a

SAMSUNG REFRIGERATOR FDB

Model RF30BB6200QLAA

Near Bessemer City, North Carolina 28016

Ryan S.

Job Details: 06/02/2025

Customer complaint icemaker leaking water sometimes confirm complaint icemaker tray is off-center where it is dumping water needs new icemaker. Icemaker is no longer available and there is no replacement part cannot repair issue.i formed customer someone will contact him as soon as possible. Put icemaker in p&a. ; rqstng P&A on 1 DA59-00392A (Icemaker)

We serviced a

WHIRLPOOL DRYER

Model CGT9100GQ1

Near Charlotte, North Carolina 28277

Clinton

Job Details: 06/02/2025

Unit does not start or do anything d26 Error need the tech box to fix this issue inform customer on last visit that I would need to order this part once they set up a ticket the u it may need to be disassembled for techline on next visit as to why these or shorting out ; ordrng 1 W11282948 (Tech box)

We serviced a

WHIRLPOOL RANGE

Model WFES7530RZ0

Near Charlotte, North Carolina 28277

Clinton

Job Details: 06/02/2025

Parts order were needed but the cook top additional was needed quoted additional repair labor and parts Customer request refund and will purchase a new stove

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KRFF507HPS03

Near Fort Mill, South Carolina 29708

Clinton

Job Details: 06/02/2025

Necked unit for leaks on compressor topped unit off with r600 when I arrived the unit it was making ice compressor was not needed

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT318FZDM10

Near Charlotte, North Carolina 28277

Clinton

Job Details: 06/02/2025

Temps in in fridge are freezing the orange juice and eggs on bottom and top shelfs ordering controls. ; ordrng 1 W11562260 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near Charlotte, North Carolina 28209

Caleb

Job Details: 06/02/2025

"Replaced springs, one spring missing, unit checks fine.; dspstn on spec-tagged invntry: 2 WPW10337934 SPRING"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Cranston, Rhode Island 02910

Lee

Job Details: 06/02/2025

"Customer states unit continues to drainConfirmed issue found is apart of service pointer, replaced control, calibrated unit, tested okay"

We serviced a

WHIRLPOOL DRYER

Model WED5200VQ0

Near Wingate, North Carolina 28174

Jonathan J.

Job Details: 06/02/2025

Complaint unit will not start click or make any noise I found 123.6 across red white black white. 246.3 red black. Found loose connection to timer black wire found open fuse thermal cut out. Replaced thermal cut out secured wiring connector by bending prongs of connector tested operations found vent temperatures with hose connected are 289? down to 165? cycle temperatures With those disconnected vent temperatures are not exceeding 191? down to 116? cycle temperatures found vent is restricted going outside. Customer needs to address venting issue. No further issues found with dryer at this time. Everything is now operating and starting properly with no abnormal noises heard.; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRV986FDEM01

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 06/02/2025

Complaint leaking water onto floor drip pan overflowing in fresh food section. I found complaint true. I found drip pan opening was frozen over. Replaced pan defrosted drain no ran boiling water down drain unit draining fine no further issues found with unit at this time.

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF577KPS02

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 06/02/2025

"Complaint right hand fresh food door keeps hitting left-hand door, causing it not to close. I found three cockroaches inside of fresh food compartment of refrigerator zone crawling on back wall. Cannot service due to evidence of cockroaches even though unit is being completely gutted and customer has recently stated that he has had exterminatorsout."

We serviced a

JENN-AIR RANGE

Model JDRP548HL01

Near Charlotte, North Carolina 28209

Caleb

Job Details: 06/02/2025

"New unit, last unit was damaged from shipping, customer still had same concerns on both units, advised that door is operating as designed."

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 06/02/2025

Complaint dryer making loud noise for the past two weeks. I found drive belt had fallen off of pulley and beside main idler pulley. causing noise no adjusted belt put it back on the pulley tested operation. No further issues found or reported with dryer at this time. Dryer was making a screeching noise.

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KRFF507HPS03

Near Fort Mill, South Carolina 29708

Caleb

Job Details: 06/02/2025

Spoke with other tech. Unit was making ice on arrival.

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTVS5

Near Fort Mill, South Carolina 29707

Clinton

Job Details: 06/02/2025

The latch assembly is broken not latch I can play with it getting to start order latch assembly and switchs; ordrng 1 8193882 (Latch assembly) and 2 WP8269209 (Switches)s

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KSC23C8EYY02

Near Fort Mill, South Carolina 29707

Clinton

Job Details: 06/02/2025

7741683331 called tech support found the defrost thermostat is open booth side encased in ice. Unit wont forced in the frost logic for thermistors order all parts recommended by tech support customer will defrost unit full be fore service ; ordrng 1 W11551372 (Harness wire) and 1 WPW10623106 (Ui logic) and 2 W10316760 (Thermistor)s

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Rock Hill, South Carolina 29730

Clinton

Job Details: 06/02/2025

Top Load Washer and Stacked LaundryF3E1 Pressure Sensor Error or Drain Pump Running ContinuouslyS Code: S153EBEective Dates: 2/12/2025 - 12/31/2025 replaced control under Replaced control unit ran test mode fine calibration done no errors after service

We serviced a

WHIRLPOOL DRYER

Model WED8127LW2

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 06/02/2025

Complaint dryer not starting every cycle. Have to mess with door switch to make it work. I found door switches failed. Customer declined repair as they have had multiple issues with this dryer in the past and just wanted an estimate for insurance

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS05

Near Marvin, North Carolina 28173

Jonathan J.

Job Details: 06/02/2025

I replaced all previously ordered parts. I tested operations. Unit is cooling with no further issues seen at this time. Food was frozen on all shelves and the fresh food zone upon arrival.

We serviced a

MAYTAG DISHWASHER

Model MDPS6124RZ1

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 06/02/2025

Complaints will not circulate water not washing dishes. I found F7E1 error code in fault history motor humming but will not spin. Motor is not locked up. Can free spin by hand. I found tub is leaking at the top right hand corner unit will need a new tub to repair Replaced motor today before I discovered water leakage issue. ; ordrng 1 W11409866 (Tub)

We serviced a

WHIRLPOOL WASHER TL

Model LSR8433KQ0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 06/02/2025

I replaced the agitator tested operations. Everything is now working properly no further complaints.

We serviced a

KITCHENAID ICE MACHINE

Model KUID508ESS2

Near Charlotte, North Carolina 28278

Caleb

Job Details: 06/02/2025

"Replaced aux drain pump and secured heat exchanger valve. Ran diagnostics with no errors, all components cycled fine. Compressor was running and water was flowing over water slide. Unit checks fine"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Charlotte, North Carolina 28278

Caleb

Job Details: 06/02/2025

"Replaced defective control, ran diagnostics via new control, unit tests fine."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Bessemer City, North Carolina 28016

Ryan S.

Job Details: 06/02/2025

Customer complaining drain pump constantly running. Found pressure system error applies control board was pre-ID ran you on a quick wash. Unit filled started SCode S153EB PARTS/LABOR. Verified proper operation.

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51EC0HS20

Near Iron Station, North Carolina 28080

Ryan S.

Job Details: 06/02/2025

Upon arrival found ui stuck in power loss loop. Needs new UI. Tried installing pre Id UI avd found not correct part. Ordering correct ui . Informed customer office will call when part comes in. ; ordrng 1 W11600355 (Ui panel control)

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS555SIHZ08

Near Denver, North Carolina 28037

Ryan S.

Job Details: 06/02/2025

"Customer complained freezer switch, broken. Confirm complaint. Replaced switch from pre-ID truck stock. Verified proper operation."

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS588FIHZ00

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 06/02/2025

"Customer complained door light stays on and ref freezing. Found faulty diffuser. After checking door switch worked properly , found ref door is warped . Ordering ref door and top hinge.used diffuser from pre Id ts. Informed customer to call when door comes in after checking part for damage. ; ordrng 1 LW11037738 (Door stainless) and 1 W11409290 (Hinge)"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS321SDHZ11

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 06/02/2025

Customer complained filter wont go in. Also water drips from dispenser.inspected dispenser and separator is ok. Asked customer if dispenser tray fills up in 24hrs. She says no. I explained a little water can drip and as long as it doesnt overfill in 24hrs its normal operation. Icemaker working as designed. Found filter housing arm had popped off. Was able to out arm back on and is working as designed now. Verified proper operation.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF536RPS00

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 06/02/2025

Customer complained ice maker not working u e melted. Ref avd freezer ok. Found ref 37? freezer 3? found ice maker fan not working found water in icemaker . Ordering icemaker fan. Schedule return call with customer was booked up for the sixth Friday scheduled for the next Friday because customer is only available on Fridays.; ordrng 1 W10846539 (Ice box fan)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Lake Wylie, South Carolina 29710

Caleb

Job Details: 06/02/2025

Replaced defective heater and ran diagnostics to allow control to run heater. Unit checks fine and heats.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB05

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 06/02/2025

Installed new door and name plate checked over operations and unit is cooling door is sealing and working to specs

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