Service History 196 - Advantage Appliance Repair

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ2

Near Vernon, CT 06066

Jeremy B.

Job Details: 01/09/2024

Dishwasher randomly not draining keeps giving F9E1 pump over heats. Replaced and tested all checks ok. ; used 1 W11497943 (DRAIN PUMP/W CHOPPER) from stock

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS3

Near Charlotte, NC 28262

Robert A.

Job Details: 01/09/2024

Cx complaint that the unit is not powering on. I inspected the unit to confirm the complaint. The unit is getting 218v from the wall and at terminal block. The control is getting 218v as well but it the display is not lighting up. The unit need a new control to resolve the issue. Im ordering the part for the return visit.; ordrng 1 W11583303 (Control board)

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Charlotte, NC 28215

Robert A.

Job Details: 01/09/2024

"Cx complaint that the unit is not starting cycle, the lid lock continually clicks. I inspected the unit to confirm the complaint. I found an error code: f2e1. I ran a service cycle, all components passed. However the lid lock light did not turn on when the lid lock engaged during the service cycle. I cycled the power and ran a normal cycle, it worked fine and the lid lock light came on. The unit is working as designed."

We serviced a

WHIRLPOOL M/W OTR

Model WMH54521JZ00

Near Charlotte, NC 28269

Robert A.

Job Details: 01/09/2024

I installed the ordered part and tested the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Charlotte, NC 28205

Jeff L.

Job Details: 01/09/2024

Replaced UI unit ran and checked ok no fault codes presentCall complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Charlotte, NC 28205

Jeff L.

Job Details: 01/09/2024

Replaced all parts ordered door is shutting properly now with no noise present unit ran and checked okCall complete

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS00

Near Charlotte, NC 28227

Jeff L.

Job Details: 01/09/2024

Replaced UI unit ran and checked okCall complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM06

Near Ware, MA 01082

Chris B.

Job Details: 01/09/2024

"Complaint that the unit is not cooling properly. Found very little frost pattern on the evap side. Ran diagnostic test and all steps are working correctly. Damper, heating element, evap fan, sensors all working properly. Will need a sealed system work. ; ordrng 1 W11557671 (Compressor Kit) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11109499 (Dryer Filter) and 1 W11504433 (Coupler) and 1 W11504447 (Coupler) and 1 W11506635 (Processing Tube) and 1 2xFrameJob (2x Frame Job)"

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Thomaston, CT 06787

Jimmy R.

Job Details: 01/09/2024

"Ran dryer and checked heating found unit is heating up but not drying clothes at end of cycle. Checked venting and found clean and blowing out strong and normal, ran a cycle and checked heater for cycling and unit is cycling heat as designed checked for Error snd found no codes in unit, after running found unit would not turn back on and display was blue but nothing registering, reset control and unit came back on and started to operate. Will order new console and control ; ordrng 1 W11618917 (Cntrl) and 1 W11413567 (Console)"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Waterbury, CT 06708

Jimmy R.

Job Details: 01/09/2024

"Tested unit and found wile running dryer would make a awful vibration noise and would not stop,traced noise and found coming from middle of unit removed top and noticed noise coming from lint chute, found lint chute rattling moved and repositioned chute to stop making noise. Ran dryer and unit is now operating to factory specs"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Chaplin, CT 06235

Amanda R.

Job Details: 01/09/2024

Replaced dispenser assembly tested not leaking when filling

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT348FMES04

Near Charlotte, NC 28216

Robert A.

Job Details: 01/09/2024

Cx complaint that the units cabinet light does not work. I inspected the unit to confirm the complaint. I found the door switch has separated and needs to be replaced. Im ordering the door switch to resolve the issue. The tenant is not comfortable with the repair being done without her home.; ordrng 1 W11384469 (Door switch)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Rock Hill, SC 29732

Mitch H.

Job Details: 01/09/2024

"Disassembled door. Removed and replaced vent assembly. Reassembled, tested dishwasher, all components working correctly. No sign of dripping from vent."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Clover, SC 29710

Mitch H.

Job Details: 01/09/2024

"Removed and removed pump/motor assembly. Reassembled, tested dishwasher and checked for leaks. All components operating properly and no leaks found."

We serviced a

MAYTAG DRYER

Model MEDP586KW0

Near Rocky Hill, CT 06067

Jeremy B.

Job Details: 01/08/2024

Dryer not drying. Found vent clogged. Customer must clean vent.

We serviced a

WHIRLPOOL DRYER

Model WED5300VW0

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 01/08/2024

Installed new repair kit and heating element. ; dspstn on spec-tagged invntry: 1 279838 ELEMENT and 1 4392065 DRYER REPAIR KIT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Amherst, MA 01002

Roger R.

Job Details: 01/08/2024

Found unit not defrosting properly in the refrigerator section. Will need service kit per service bulletin W11092686F Ordering drip pan and refrigerator evaporator sensor and fan. Changed defrost to 8hr defrost cycle. Will need to defrost upon return. ; ordrng 1 W11457241 (PAN-DRIP) and 1 W11087438 (EVAP MOTOR)

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near South Windsor, CT 06074

Gary V.

Job Details: 01/08/2024

"Installed new suspension rods and cycled,tested fine."

We serviced a

KITCHENAID RANGE

Model KSEG700ESS6

Near Coventry, CT 06238

Amanda R.

Job Details: 01/08/2024

Replaced all parts tested operation normal

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Charlotte, NC 28277

Jeff L.

Job Details: 01/08/2024

The reservoir as being replaced due to last tech saying they could get the line out of water valve. I was able to remove waterline from valve and install new valve without having to replace the reservoir. Unit ran and checked okCall complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 01/08/2024

Installed new shelves and bin all checks ok.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Charlotte, NC 28213

Robert A.

Job Details: 01/08/2024

"Cx complaint that the unit is not starting cycles. I inspected the unit to confirm the complaint. I found the unit is connected to a switch, the switch was off. I turned the switch on and tested the unit for the cx. The unit is working as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS01

Near Granby, MA 01033

Roger R.

Job Details: 01/08/2024

Found unit has a broken icemaker that the sensing arm is disconnected inside. Replaced with new unit and all okay. ; used 1 W10884390 (ICE MAKER) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Granby, MA 01033

Roger R.

Job Details: 01/08/2024

Found unit has a slight leak in the sealed system. Called techline and unit is under review for exchange. SR NUMBER 7738187448

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Charlotte, NC 28213

Robert A.

Job Details: 01/08/2024

"Cx complaint that the unit intermittent starts. I inspected the unit to confirm the complaint. I found an error code: f6e1. I cleared the code and start a cycle. The unit gave a chime when I pressed the start button, it eventually started after multiple attempts. I replaced the control and UI console to resolve the issue. I installed the parts and tested the unit for the cx. The unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FARXXB00

Near West Springfield, MA 01089

Chris B.

Job Details: 01/08/2024

Complaint that the unit is leaking water from the bottom rear. Found bad water valve. Quoted parts and labor. Will order parts for a return visit. Customer asked please for Chris to return because theres very little space behind the refrigerator to get into.; ordrng 1 WPW10498990 (Water Valve.)

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Springfield, MA 01107

Chris B.

Job Details: 01/08/2024

Complaint that the drum is not turning. Found broken belt and bad tensioner. Replaced part and unit running normal. ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Charlotte, NC 28213

Robert A.

Job Details: 01/08/2024

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL DRYER

Model WED5050LW1

Near Windsor, CT 06095

Gary V.

Job Details: 01/08/2024

"Inspected and found open thermal fuse and replaced, cycled and tested fine. Also informed customer theres problems with exhaust vent.; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950UG

Near Windsor, CT 06095

Gary V.

Job Details: 01/08/2024

"Inspected and found wash arm dislodged from mounting plate, reinserted and tested fine."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Windsor, CT 06095

Gary V.

Job Details: 01/08/2024

"Inspected and found additional problems, compressor no longer pumping properly, quoted for sealed system repair and he will call. Unit was sold as is, no warranty left.; saved tckt"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS5

Near Gastonia, NC 28056

Ryan S.

Job Details: 01/08/2024

Retuned to install glass and inner door due to foreign substance on glass and door . Installed new parts and reassembled unit. Verified proper operation.

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Gastonia, NC 28054

Ryan S.

Job Details: 01/08/2024

"Customer complained unit not agitating. Found stator was loose. Added blue lock tight to bolt and ran unit though quick wash cycle.,verified proper operation. Also found customer floor had hole in back casing. Unit to be off balance. Informed customer of floor issue. Verified proper operation when back let wasnt in hole."

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Rock Hill, SC 29732

Mitch H.

Job Details: 01/08/2024

"Tested and ran diagnostics, found long fill error. Ran manual tests for valves, found cold water valve buzzing but not opening. Replaced valve, ran control calibration, tested washer. All valves and components operating properly.; used 1 W11210459 (Valve) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Torrington, CT 06790

Jimmy R.

Job Details: 01/08/2024

"Checked over unit and found no water dispensing and unit not Cooling properly, checked over dispenser and no water valve is humming, checked holding tank and found fill lines and tank frozen melted and unit is now dispensing water properly. Checked cooling issue and damper is not operating found damper getting stuck closed blocking air flow, unit going to need new damper and control parts tentative p/a ; ordrng 1 W11087463 (Damper) and 1 W11035836 (Control)"

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Torrington, CT 06790

Jimmy R.

Job Details: 01/08/2024

"Tested unit and found washer would not advance in a cycle found unit would go right back to sensing when trying to start a wash cycle. Checked over unit and found latch had broke causing unit to not sense lid closed, replaced latch and recalibrated unit. Ran a wash and spin all operations now working to specs; used 1 W11457841 (STRIKE) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS22

Near Fort Mill, SC 29708

Mitch H.

Job Details: 01/08/2024

Installed element support. All operating properly.; dspstn on spec-tagged invntry: 1 W10909479 BROIL SUPPORT

We serviced a

JENN-AIR MICROWAVE

Model JMW2430DP03

Near Clover, SC 29710

Mitch H.

Job Details: 01/08/2024

"Pulled oven partially from wall. Removed and replaced console assembly. Reinstalled oven in wall. Turned breaker back on. Programmed control, ensuring correct model number was selected and set. Tested both microwave and oven. Both operating properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS04

Near Chicopee, MA 01013

Chris B.

Job Details: 01/08/2024

Replaced part and unit running normal. 1yr warranty on parts and labor.

We serviced a

WHIRLPOOL DRYER

Model LG7801XSN1

Near Northampton, MA 01060

Chris B.

Job Details: 01/08/2024

Complaint that the unit is not drying properly. Found venting clogged. Unit working normal. No issues found. Collected trip fee.

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US0HS05

Near Charlotte, NC 28214

Robert A.

Job Details: 01/08/2024

I installed the ordered part and tested the unit for the cx. The unit is working as designed.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Chicopee, MA 01020

Roger R.

Job Details: 01/08/2024

"Installed new rollers, supports and belt with idler pulley. Installed leveling legs as well. All okay now; dspstn on spec-tagged invntry: 1 4392065 DRYER REPAIR KIT"

We serviced a

JENN-AIR RANGE

Model JDS9860BDB

Near Wethersfield, CT 06109

Jeremy B.

Job Details: 01/08/2024

Installed new bake element and preheated to 350 all checks ok.

We serviced a

SAMSUNG REFRIGERATOR

Model RF4267HARS

Near Berlin, CT 06037

Jeremy B.

Job Details: 01/08/2024

Installed new evap cover and drain kit. Please allow 24 hrs for temps to stabilize. ; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Middletown, CT 06457

Jeremy B.

Job Details: 01/08/2024

"Washer not spinning out properly. Found agitator stripped and suspension rods worn basket bounces. Basket has an extreme wobble. Needs new basket, transmission,belt. ; rqstng P&A on 1 W11550891 (Agitator) and 1 W10752719 (Basket) and 1 W11130362 (Suspension) and 1 W11454734 (Transmission) and 1 W11239857 (Belt) and 1 W10913953 (Actuator)"

We serviced a

BOSCH DISHWASHER

Model SHP65T55UC07

Near Durham, CT 06422

Jeremy B.

Job Details: 01/08/2024

Driveway not clear customer will call back to reschedule ; O-emld tckt

We serviced a

WHIRLPOOL DRYER

Model WED75HEFW0

Near Westfield, MA 01085

Chris B.

Job Details: 01/08/2024

Replaced control board and unit running normal. Great heating present. 1yr warranty on parts and labor.

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Westfield, MA 01085

Chris B.

Job Details: 01/08/2024

Replaced latch and unit running normal. Found that the door is very loose and not closing properly. Will need to order the hinge and sleeves. Schedule for a return trip.; ordrng 1 WPW10208415 (Hinge) and 4 WPW10208398 (Sleeves)s

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Springfield, MA 01128

Chris B.

Job Details: 01/08/2024

Found serial number is different than the one on the ticket because the customer had the unit replaced by Home Depot. Customer will need to call Whirlpool again and fix the issue with the model number because the old unit falls of the 1yr warranty. Customer mentioned that Whirlpool said that the unit is still under warranty because it was replaced on February 2023. Cannot verify unit at this moment.

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Springfield, MA 01118

Chris B.

Job Details: 01/08/2024

"Complaint that the unit is not cycling through correctly. Found bad gear clutch and oil leaking from transmission. Will order transmission, splutch, actuator and screw. Agitator didnt come off. ; rqstng P&A on 1 W10913953 (Actuator) and 1 W11454741 (Gear Case) and 1 W10721967 (Splutch) and 1 W10772621 (Screw) and 1 285565 (Agitator) and 1 2xFrameJob (2x Frame Job), dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP"

We serviced a

JENN-AIR DISHWASHER

Model JDPSS246LL0

Near Iron Station, NC 28080

Ryan S.

Job Details: 01/08/2024

"Retuned to install harness, sump and control. Installed all parts and reassembled unit. Ran unit through wash cycle and unit now working as designed. Showed customer unit running."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ2

Near Mount Holly, NC 28120

Ryan S.

Job Details: 01/08/2024

"Retuned to install part ordered. Installed new harness, reassembled and ran wash cycle. Sump now energizing and unit working as designed."

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JW3

Near Mount Holly, NC 28120

Ryan S.

Job Details: 01/08/2024

"Customer complained unit wont heat above 260?. Found unit was set to Celsius, not Fahrenheit. Hold up in temp select for 5 seconds to switch from C? to F? . Ran unit on 350? F and unit working as designed."

We serviced a

WHIRLPOOL WASHER

Model WFW9400SW04

Near Belmont, NC 28012

Ryan S.

Job Details: 01/08/2024

"Customer complained door broken. Found hinge broken at bottom, quoted hinge $393. Customer paid via card. Scheduled return call for 1-12-23 am. ; ordrng 1 WP8183202 (Door Hinge)"

We serviced a

WHIRLPOOL M/W OTR

Model WMH32519HZ06

Near Lake Wylie, SC 29710

Mitch H.

Job Details: 01/08/2024

"Tested and found microwave not heating. Magnetron is bad. Quoted customer for repair and saved estimate. Customer approved repair. Took microwave down, removed and replaced magnetron. Tested on counter, operating properly. Remounted microwave, tested again, heating and operating properly.; dspstn on spec-tagged invntry: 1 WPW10693025 MAGNETRON"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Watertown, CT 06779

Jimmy R.

Job Details: 01/08/2024

"Tested unit due to machine would not complete a wash cycle when running on normal any other cycle it would go threw normal would leave the clothes soaked and full of soap, when customer would run a drain and spin the unit would refill and run a whole cycle never drain and spin. Ran diagnostics and found error F0e2 over suds checked drum for over suds and no issue, checked pressure hose and found clear and clean ran several cycle and unit went threw recalibrated and unit went threw, will replace main control due to issue. Parts tentative p/a ; ordrng 1 W11611306 (Cntrl), states that autho needed"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290REM00

Near Northbridge, MA 01534

Aimee Z.

Job Details: 01/08/2024

Installed new right gasket and heated complete

We serviced a

GE LAUNDRY CENTER

Model GUD27ESSM1WWP

Near Mansfield, MA 02048

Aimee Z.

Job Details: 01/08/2024

Checked error code found a 10 problem with the shifter Also needs new drain pump; ordrng 1 Wh23x10040 (Drain pump) and 1 WH18X27186 (Shifter)

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Matthews, NC 28104

Jonathan J.

Job Details: 01/08/2024

Our replaced the water level pressure switch assembly tested operation. No additional issues found everything is working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS03

Near Weddington, NC 28104

Jonathan J.

Job Details: 01/08/2024

"Complaint refrigerator on the left side is not making ice. Icemaker was recently replaced. Icemaker is extremely loud. I found upon arrival. Icemaker had no water in it. No ice in it either icemaker have been turned off my cycled icemaker. Icemaker is extremely loud. Has e0 error code. water fill valve test 45 icemaker filled with water flawlessly. I suspect Phil tube may have been frozen over but other than that Im not seeing any evidence. Re-ordering icemaker for noise. ; ordrng 1 W11658802 (Ice maker), dspstn on spec-tagged invntry: 1 W11482383 VALVE"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Indian Trail, NC 28079

Jonathan J.

Job Details: 01/08/2024

"I replaced Gearcase and all previously ordered parts I tested operation no additional issues found no grinding noises anymore during agitation mode.; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT 1 W10913953 ACTUATOR , and 1 W11239857 BELT"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ17

Near Indian Trail, NC 28079

Jonathan J.

Job Details: 01/08/2024

"Complaint unit not dispensing water. I found valve is defective. Replaced valve assembly also discovered pinhole leak at connecting hose. Repaired leak no additional issues found.; dspstn on spec-tagged invntry: 1 WPW10179146 VALVE , used 1 WP4373559 (FITTING 5/16-1/4) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED25RFXFW01

Near Windsor Locks, CT 06096

Gary V.

Job Details: 01/08/2024

"Inspected and found dual inlet valve failure causing leak in freezer, quoted and he will call."

We serviced a

SPEED QUEEN WASHER

Model SWT121WN

Near Enfield, CT 06082

Gary V.

Job Details: 01/08/2024

"Inspected and found drain pump leaking and belt burnt up, quoted and he will call."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Enfield, CT 06082

Gary V.

Job Details: 01/08/2024

"Installed harness control and evap thermistor, cycled and tested fine, please allow 24-48 hours for temps to regulate.; used 1 WPW10383615 (THERMISTOR,FC) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Charlotte, NC 28216

Robert A.

Job Details: 01/08/2024

Cx complaint that the unit is making a loud cranking sound occasionally. I inspected the unit to confirm the complaint. I found the unit is cooling fine in both areas. I ran the damper door test and identified the noise. The unit needs a new damper door to resolve the issue. Im ordering the part for the return visit.; ordrng 1 W11236851 (Diffuser door)

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Monroe, NC 28110

Jonathan J.

Job Details: 01/08/2024

Complaint washer wont finish a cycle I found only error code F8e1 no fill long fill I found hot water was turned off at valve and temp setting was set to cool wash not tap cold. I found drive belt slipping squealing in diagnostics cycle I replaced drive belt. I performed a control board calibration tested operation no additional issues found at this time. ; used 1 W11239857 (BELT) from stock

We serviced a

MAYTAG WASHER

Model LA9200

Near Marshville, NC 28103

Jonathan J.

Job Details: 01/08/2024

Complaint water leaking from the right side of the washing machine. I found drain hose where attaches two tub had become disconnected. I reconnected hose secured hose clamp tested operations no further issues or leaking occurring. As of right now. No additional issues found with washing machine either. Unit is spinning agitating and draining just fine.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS04

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 01/08/2024

"Complaint unit dispensing water very slowly even with filter removed. I found isolation valve is defective, preventing water from flowing through. Spraying a light mist, and shooting out chunks of rubber. ; ordrng 1 W11512399 (Valve), dspstn on spec-tagged invntry: 1 WPW10341320 VALVE"

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Clover, SC 29710

Mitch H.

Job Details: 01/08/2024

Checked and found collar on drive motor loose and wobbling. Ordering drive motor and blower wheel. Checked part availability and scheduled return for 1/12 AM; ordrng 1 W11549461 (Motor) and 1 WP697772 (Blower wheel)

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Clover, SC 29710

Mitch H.

Job Details: 01/08/2024

"Tested dryer, found it heating and cycling correctly. Customer says dryer will shut off and display goes blank. Has to wait approximately an hour then unit will power back up. Ran diagnostics, found F1E1 and F2E1 error. Ordering console and control. Checked part availability and scheduled return for 1/12 AM; ordrng 1 W11413567 (Console) and 1 W11618917 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Charlotte, NC 28269

Robert A.

Job Details: 01/08/2024

"Cx complaint that the unit is not making ice again. I inspected the unit to confirm the complaint. I ran multiple tests related to the IM: 57 passed, 56 E5, 45 did not fill, 36 passed, 15 passed. The IM has another E5 error and is not filling. The unit needs another new IM and fill tube heater to resolve the issue. The cx want another unit considering how many part replacement have occur so far. I left the parts with the cx. Im ordering the parts. The cx will call WP to discuss a replacement.; ordrng 1 W11087201 (Fill tube heater), dspstn on spec-tagged invntry: 1 W11482383 VALVE and 1 W11658802 ICE MAKER"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5DHEXWB00

Near Charlotte, NC 28269

Robert A.

Job Details: 01/08/2024

"Cx complaint that the unit is not making ice. I inspected the unit to confirm the complaint. I found the unit is cooling fine. I harvested the IM, it passed the harvest test but no water entered the IM. The valve is getting 122v. The unit needs a dual valve to resolve the issue. I quoted the cx for the repair and collected the payment in full by CC.; ordrng 1 W10408179 (Dual valve)"

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Charlotte, NC 28262

Robert A.

Job Details: 01/08/2024

"Cx complaint that the unit is still making a cranking noise while the unit agitates. I inspected the unit to confirm the complaint. I found an error code: f0e7. I cleared the code and ran a service cycle, all components passed with no noise present. The cx has a video of the noise. The sound is coming from the rotor and clutch. I left the part with the cx. Im ordering a new rotor and clutch to resolve the issue.; ordrng 1 W11260238 (Rotor) and 1 W10734521 (Slider)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ09

Near Waterbury, CT 06708

Jimmy R.

Job Details: 01/08/2024

"Tested unit and found microwave would not heat up anything customer would have to run unit for a wile just to warm up anything, checked magnetron and found unit not heating pulled unit and replaced magnetron, ran unit and microwave now heating up but when running unit would dim checked voltage and found power going below 90 v advised customer bf using unit they will have to get power checked by a professional electrician this is why unit stopped heating."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS05

Near Wolcott, CT 06716

Jimmy R.

Job Details: 01/08/2024

"Checked over unit and found water dispenser not operating and no water in ice maker, ran dispenser and found valve coming on but no water checked water supply and unit is getting water checked valve and 120v going to valve, removed housing for water tank and found lines frozen causing no water to feed to ice maker and dispenser, heated up lined to melt and water is now getting to ice maker and dispenser adjusted Temperature sensor in fridge and set temps properly. All operations now working to specs"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS1

Near Bolton, CT 06043

Amanda R.

Job Details: 01/08/2024

Wash Motor making grinding noise while washing ; rqstng P&A on 1 W11460946 (Sump)

We serviced a

SAMSUNG RANGE

Model NE59J7850WS/AA

Near Mansfield, MA 02048

Aimee Z.

Job Details: 01/08/2024

"Took temp reading upper oven and lowerBake and convection temps were perfectAlso checked if broil element was shutting off, it isOven working as intended. Left owners manual out to look at rack positions when and what cooking"

We serviced a

WHIRLPOOL REFRIGERATOR

Model JFC2290VEP8

Near Meriden, CT 06451

Jimmy R.

Job Details: 01/08/2024

"Checked over unit and found ice maker draw frozen shut again and not pulling out found door switch stuck and light not coming on due to frozen, found door not sealing causing warm air to get into freezer and freeze over rails on ice maker draw. Checked seal and found good checked rails and found not pulling door In tight found rail bearings missing causing door to not suck in and close fully, unit will need new rails to fix issue. Melted ice so unit will operate for now advised customer to make sure door is punched closed to help seal ; ordrng 2 W11658403 (Draw slide Rails)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Charlotte, NC 28227

Jeff L.

Job Details: 01/08/2024

Freezer door wasnt shutting all the way so I adjusted rail unit ran and checked okCall complete; dspstn on spec-tagged invntry: 1 W11224256 CNTRL-ELEC

We serviced a

KITCHENAID BELLA

Model KRFC704FSS00

Near Matthews, NC 28105

Jeff L.

Job Details: 01/08/2024

Replaced evaporator cover assembly also defrosted down fresh food section. All components are working unit ran and checked okCall complete; dspstn on spec-tagged invntry: 1 W11167902 EVAP COVER

We serviced a

JENN-AIR DISHWASHER

Model JDPSS245LX0

Near Charlotte, NC 28211

Jeff L.

Job Details: 01/08/2024

"Found outer drain house not installed correctly it was on outside of frame and twisted and pinched against wall. Moved it inside the frame as it should be and unit ran and checked ok and F9 E1 fault code was gone. My 1st time out I missed the twisted hose and this one is on me,,Call complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Charlotte, NC 28212

Jeff L.

Job Details: 01/08/2024

Lower spray arm as melted need new one for good repair. Will return on 1-15-24 amPart#WPW10491331; ordrng 1 WPW10491331 (Lower spray arm)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Charlotte, NC 28211

Jeff L.

Job Details: 01/08/2024

Replace control board harness had already been replaced unit ran and checked okCall complete

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Clover, SC 29710

Mitch H.

Job Details: 01/08/2024

"Turned breaker off. Pulled oven out of wall. Removed and replaced ACU and console. Turned breaker back on, tested both oven and microwave, all functions operating properly. Reinstalled in wall, retested, operating properly."

We serviced a

WHIRLPOOL DRYER

Model WET4124HW0

Near Vernon, CT 06066

Amanda R.

Job Details: 01/08/2024

Washer works normally plug for this unit is a 30 amp style called tech support test all functions at timer with unit unplugged to make sure nothing is grounded itself in the unit plugged into gfi breaker Sr 7738189211 ; ordrng 1 WP3403591 (Heater) and 1 WPW10476828 (Control) and 1 W11409801 (Timer)

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Vernon, CT 06066

Amanda R.

Job Details: 01/08/2024

Squealing noise while running replaced idler pulley tested sounds normal ; used 1 279640 (IDLER PULLEY) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Vernon, CT 06066

Amanda R.

Job Details: 01/08/2024

F3e2 f0e4 errors unit stopped mid cycle with water in it ran a drain and spin leveled unit started a load of towels finished normally left side of lid is broken ; rqstng P&A on 1 W11130236 (Lid)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Bolton, CT 06043

Amanda R.

Job Details: 01/08/2024

Explained how refrigerator works raised freezer and ff section by two degrees calibrated measure fill explained need to keep things away from damper so cool air can sink properly between shelves

We serviced a

WHIRLPOOL DRYER

Model WED75HEFW0

Near Manchester, CT 06042

Amanda R.

Job Details: 01/08/2024

Replaced Ui

We serviced a

WHIRLPOOL DRYER

Model WET4027HW2

Near Charlotte, NC 28205

Jeff L.

Job Details: 01/08/2024

"Found dryer vent clogged up and the wall cap was completely covered in lint could not hear or see air coming out of vent, took customer outside to show the issue cleaned the vent cover and you could hear air and see it. I also cut down venting behind dryer as well as fastened front panel to frame. Unit ran and checked ok"

We serviced a

MAYTAG WASHER

Model MHW5630HW1

Near Springfield, MA 01109

Roger R.

Job Details: 01/08/2024

"UNIT IN A SCHOOL. NOT COVERED BY WARRANTY Found unit had a clogged drain filter. Cleared and tested, all okayQuoted $199 labor rate; dspstn on spec-tagged invntry: 1 W11316250 DOOR LOCK"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near East Longmeadow, MA 01028

Roger R.

Job Details: 01/08/2024

"Found user interface console delaminated and coming apart. Will need new console and UI control. ; ordrng 1 W11660284 (Console, black)"

We serviced a

KITCHENAID RANGE

Model KSDG950ESS

Near Longmeadow, MA 01106

Roger R.

Job Details: 01/08/2024

Found bad bake element. Replaced and tested. All checks okay. ; used 1 W10779716 (ELEMENT) from stock

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ08

Near York, SC 29745

Mitch H.

Job Details: 01/08/2024

Checked and found control blank. Not responding to any inputs. Customer had changed bulb without unplugging microwave. Board bad. Ordering control. Checked part availability and scheduled return for 1/11 AM; ordrng 1 W11552018 (Control board)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Berlin, CT 06037

Jeremy B.

Job Details: 01/05/2024

Upgraded heater and ran self test al checks ok. ; used 1 W11537778 (HEATER W/NUTS) from stock

We serviced a

WHIRLPOOL DRYER

Model WED6150PB0

Near Berlin, CT 06037

Jeremy B.

Job Details: 01/05/2024

Dryer taking too long to dry. Found vent clogged. Customer must clean vent. ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cheshire, CT 06410

Jeremy B.

Job Details: 01/05/2024

Found heavy ice build up on freezer evap. Thawed ice and found loose brown wire at heater secured and all checks ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM10

Near Cheshire, CT 06410

Jeremy B.

Job Details: 01/05/2024

"Installed new evaporator pulled a vacuum then recharged with 50g of r600a please allow 24hrs for temps to stabilize. ; dspstn on spec-tagged invntry: 1 W11504419 COUPLING 8/7 AL-AL 1 W11504449 COUPLER NR AL 4/2 CAP-EVA , and 1 W11506635 COUPLER 6 NF MS SV"

We serviced a

MAYTAG DRYER

Model MED7230HC3

Near Denver, NC 28037

Ryan S.

Job Details: 01/05/2024

"Retuned to replace motor and fan wheel, ran unit after installation, verified proper operation. ; dspstn on spec-tagged invntry: 1 WP697772 BLOWER WHEEL"

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