We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC704FPS00
Near Charlotte, North Carolina 28278
Caleb
Job Details:
05/13/2025
"Replaced evap panel and control, unit checks fine."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Monroe, North Carolina 28112
Jonathan J.
Job Details:
05/13/2025
No error codes in fault history upon arrival had customer show me how theyre using the dishwasher. Customer waiting too long after pressing the start button causing unit to timeout and never start unit draining perfectly fine although sink is backing up severely when dishwasher drains. Customer stated they have not been able to get dishwasher to start since last visit. myself upon entering residence pressed cycle select selected one hour wash pressed start shut door within four seconds and dishwasher started with no issues dishwasher draining after running it multiple times with no issues. Started a cycle six times drained cycle six times could not duplicate customers complaints. install and instruction fulfilled.
We serviced a
MAYTAG DRYER
Model MEDB725BW0
Near Indian Trail, North Carolina 28079
Jonathan J.
Job Details:
05/13/2025
Complaint dryer not heating powers on though. I found heating element was open tested all operations after replacing the element. All misters and incoming voltages are proper 240 V AC across red and black 120 across red white white black. no further issues with dryer at this time.
We serviced a
KITCHENAID RANGE
Model KSGB900ESS3
Near Clover, South Carolina 29710
Mitch H.
Job Details:
05/13/2025
"Disassembled, removed and replaced control. Reassembled, tested oven. Set to 350, allowed to preheat. Oven heating properly with no errors. All components now operating properly."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW06
Near Clover, South Carolina 29710
Mitch H.
Job Details:
05/13/2025
Checked and found door standing out at top. Entire door is warped. No adjustment on hinges to bring door inline. Ordering door and hinges. Advised customer that door will ship directly to her and she will need to inspect and call to schedule. Also advised door could take up 10 weeks to arrive.; ordrng 1 W10746789 (Door) and 1 W11178521 (Nameplate) and 1 W11728308 (Top hinge) and 1 W10574264 (Bottom hinge)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF767SDHZ04
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
05/13/2025
"Turned breaker off. Removed and replaced ice maker and User Interface. Turned breaker back on. Entered diagnostics, ran test 56 to ensure ice maker errors cleared. Ran test 57, ice maker cycled and returned to home position correctly. Ran valve test 45, valve activated and filled normally. All components tested good and operating properly."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Stallings, North Carolina 28104
Jonathan J.
Job Details:
05/13/2025
Complaint dryer is not heating. I checked incoming voltage is 243.4 V across black and red. I found 121.2 V across red white same with black and white wiring. I checked elements and thermal cut out element was 9.3 ohms thermal cut out with .3 ohms replaced both checked relay on main control found wiring at drive motor was unplugged not properly secured at molex connector. no further issues found with dryer after securing connector. Everything working fine.
We serviced a
MAYTAG DRYER
Model MED5630MBK0
Near Charlotte, North Carolina 28226
Clinton
Job Details:
05/13/2025
Tech was assigned as a helper; snapped 3 QuickPics
We serviced a
KITCHEN AID DISHWASHER
Model KDTE204KPS3
Near Charlotte, North Carolina 28205
Clinton
Job Details:
05/13/2025
Installed control and pump sump assembly unit washing and drain no faults no errors bottom kick plate was missing screws and 2nd kick plate be fore services
We serviced a
KITCHENAID M/W OTR
Model KHMS2040BSS0
Near Charlotte, North Carolina 28215
Clinton
Job Details:
05/13/2025
Tech was assigned as a helper;
We serviced a
AMANA WASHER TL
Model NTW4519JW2
Near Charlotte, North Carolina 28216
Clinton
Job Details:
05/13/2025
Replaced control ran diagnostics cycle no faults no errors.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4855HW3
Near Charlotte, North Carolina 28216
Clinton
Job Details:
05/13/2025
Replaced control on unit for continuous drain. Unit out in the shop could not properly test. Plugg in but did not drain immediately no errors
We serviced a
KITCHENAID RANGE
Model KSGG700ESS7
Near Charlotte, North Carolina 28210
Caleb
Job Details:
05/13/2025
"Replaced igniter. Igniter defective. New igniter tests fine, unit starts fine."
We serviced a
KITCHEN AID REFRIGERATOR FDB
Model KRFC302ESS00
Near Charlotte, North Carolina 28203
Caleb
Job Details:
05/13/2025
Unit needs new icemaker. Icemaker defective no longer makes ice.; ordrng 1 W10886931 (Icemaker)
We serviced a
WHIRLPOOL WASHER TL
Model WTW4655JW2
Near Charlotte, North Carolina 28212
Caleb
Job Details:
05/13/2025
Replaced control and ran calibration cycle via control diagnostics. Unit checks fine.
We serviced a
MAYTAG WASHER TL
Model MVWB865GC0
Near Charlotte, North Carolina 28207
Caleb
Job Details:
05/13/2025
Unable to remove Gearcase from tub and basket. Unit needs new tub and basket. Also need 2x frame and another tech. SR#7741562931.; ordrng 1 W10811960 (Basket) and 1 W11219115 (Tub) and 1 WPW10215093 (Filter) and 1 WP8533928 (Screw)
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Charlotte, North Carolina 28208
Clinton
Job Details:
05/13/2025
Voltage coming in was not correct l1 to l2 only 120 volts the wiring color is correct customer will need electrician to fix voltages
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near Fort Mill, South Carolina 29707
Caleb
Job Details:
05/13/2025
"When removing door panel there was a significant amount of moisture on the inner stainless steel door panel. There was no other water on the inner door other than the inner part of the panel. After removing control and half removed the harness I found that the new harness was not the correct part. Both main control and harness is the wrong part. I reinstalled unit and left old parts with the unit. Left unit unplugged. Customer was asking about the moisture in inner door and I found that there was sitting water in the tub of then unit, this tells me that the customer had attempted to use the unit. Customer has a vent on the ceiling thats blowing cold air on door panel and with water being in unit it caused the inner panel to condensate. Ordered new control and harness for return. No eta available.; ordrng 1 W11708398 (Harness) and 1 W11632707 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT311FZDM05
Near Gastonia, North Carolina 28052
Ryan S.
Job Details:
05/13/2025
Customer complained unit freezing food in ref section. Had setting on lowest setting (Warmer temp) checked thermistor position and reading found thermistor in range for 35? in refrigerator. Styrofoam and position correct. Everything is working in freezer . Replaced control board from ts. Control had thermistor in the assembly. Ran service test. All functions working as designed. ; used 1 WPW10384183 (THERMISTOR) from stock
We serviced a
KITCHENAID WALL OVEN
Model KODE900HSS20
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
05/13/2025
Customer complained issue came back next day. Found f8e0 error.ordering lower fan and ui panel. Can not test unit fully.Need second man for return call. Will call techline on return call. Informed customer office will call when parts come in. ; ordrng 1 W11598213 (UI panel) and 1 W11598119 (Fan lower)
We serviced a
MAYTAG WASHER FL
Model MHW5630HC3
Near Denver, North Carolina 28037
Ryan S.
Job Details:
05/13/2025
"Customer complained of knocking noise, thumping noise,ran unit through service test and no error codes found . Ran on high speed spin at 820 RPM . could not hear any noises from unit . suspension good , springs good . found marks on the back wall behind the unit where water lines were thumping against the wall . informed customer to secure lines verified proper operation"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ00
Near Denver, North Carolina 28037
Ryan S.
Job Details:
05/13/2025
Customer complained light out. And issue with cooling red temp gets to 29? found customer blocking rear vent for air baffle. I for him that was issue. Found LeD issue falls under s code for parts and labor. Ordering led kit. S code S191AQ. Scheduled return call with customer. ; ordrng 1 W11683243 (LED kit)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
05/13/2025
Customer complained unit not drying water on dishes. Found no rinse aid.customer said shes never used rinse aid. Informed her for dishes to properly dry she will have to use rinse aid. Ran service diagnostics. No error codes and heater and fan working. Verified unit working as designed. Customer informed to use rinse aid.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRV986FDEM01
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
05/13/2025
Upon arrival found ice in icemaker but none in bin. Found freezer 03? and ref 36?. Found no error codes for ice maker. Ran harvest and hnit ejected ice and completed harvest with no issues. Ran icemaker fill test and icemaker filled.checked all connections and no issues found. Called techline. Sr#7741561565 techline went over everything Ive already checked. Said to get new Ui panel. Informed customer office wil call when part comes in. ; ordrng 1 W11387384 (Ui panel)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ3
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
05/13/2025
Returned to install vent and shield.installed parts and ran quick wash. Verified unit not leaking and vent operating as designed. Verified proper operation:
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS588FIHZ06
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
05/13/2025
Evacuated system took off old compressor and installed new compressor. Ran leak check at 250psi with nitrogen. No leaks. Ran new compressor high dude off to evacuate. Charged 53gr600. Verified frost pattern. Verified proper operation
We serviced a
GENERAL ELECTRIC WASHER FL
Model GFW148SSM0WW
Near Pawtucket, Rhode Island 02860
Lee
Job Details:
05/13/2025
"Customer states unit is leaking from dispenser areaConfirmed complaint, found slow leak coming from, underneath dispenser assembly, see quickpics, unit is stacked and will need second man on return visit, ordering dispenser assembly .; rqstng P&A on 1 WH42X36117 (Dispenser assm.)"
We serviced a
MAYTAG REFRIGERATOR
Model MRFF4236RZ01
Near North Providence, Rhode Island 02911
Lee
Job Details:
05/13/2025
"Installed control and when unit was plugged in found a spark from control on a triac, unplugged everything but Evap fan motor and found unit worked okay no spark from control, fan motor ohms out okay, placed a jumper wire in place of fan motor tested for continuity from control and found it was intact, need to replace fan motor and will bring along another control Tuesday; ordrng 1 W11024089 (motor-evap) and 1 WPW10317076 (cntrl-elec)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Johnston, Rhode Island 02919
Lee
Job Details:
05/13/2025
"Customer states unit continues to run drain pumpConfirmed issue, found error message for pressure sensor, pressure hose is clear of debris. Replaced control, ran calibration tested okay."
We serviced a
MAYTAG WASHER TL
Model MVW5430MW0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
05/13/2025
"Complaint washing machine lights power on lights keep cycling back-and-forth when cycle is started on a normal cycle. Unit will ramp up into high spin speed at the very beginning with all light cycling and then go to immediately rinse option and sit there never doing anything for days. I found upon arrival latch was broken. Unit was stuck in lock mode would not unlock latch. Kept trying to unlock, but couldnt. Had to break lock replace lock cleared error codes F9e1 f8e6 f1e1 was able to get lid to lock and unlock normally found main harness going to drain pump was broken appears to have grounded out to frame causing control board damage. Ordering user interface and main control and main harness for repair had to use latch to be able to diagnose controls. ; rqstng P&A on 1 W11643701 (Harness) and 1 W11626077 (Control) and 1 W11627413 (Control), used 1 W11670519 (LATCH) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Providence, Rhode Island 02906
Lee
Job Details:
05/13/2025
"Customer states user interface flashes but does not respondConfirmed issue followed steps in service pointer W11771800A, replaced user interface but problem persist, tested voltage and found voltage is steady at 118, need to replace main control.; ordrng 1 W11660283 (Control)"
We serviced a
KITCHENAID M/W OTR
Model KOCE500ESS09
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
05/13/2025
Installed inverter and wile checking inverter found magnetron burnt on the end witch shorted out inviter witch was burnt underneath. Will have to order new magnetron and return ; ordrng 1 W11346197 (Magnetron)
We serviced a
MAYTAG DRYER
Model MGD6230HW
Near East Providence, Rhode Island 02915
Lee
Job Details:
05/13/2025
"Installed motor, blower wheel came one fin broken off loose in box, needs to be reordered,Thursday am; ordrng 1 WP697772 (blower wheel), dspstn on spec-tagged invntry: 1 279787 MOTOR and 1 WP697772 BLOWER WHEEL"
We serviced a
MAYTAG DRYER
Model MED6500MW0
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
05/13/2025
Checked and tested dryer. Found dryer heating and cycling properly but did find it overheating slightly. Used dryer test kit to check airflow. Dryer failed test. Found dryer vent hose had 2 very sharp 90 degree bends. Advised customer to have vent checked and possibly change vent from dryer to wall. Dryer operating as designed.; used 1 W11224254 (Dryer test kit) from stock
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF577KPS03
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
05/13/2025
Prior to repair I found the suction line in the freezer severely bent and damaged causing no cool issue. I called tech support fridge was put into replacement options. Sr # 7741511241; dspstn on spec-tagged invntry: 1 W11109499 FILTER DRIER-TUBE R600a
We serviced a
SAMSUNG WASHER FL
Model WF45B6300AW01
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
05/13/2025
"Will need oven cart to remove dryer from washing machine to do the repair. Its drain pump assembly and hose, which is leaking and dripping onto the drain pump damaging the motor also leaking from the filter housing. Please note I was unable to reach the customer for approval and or payment left him a message. I also called the office, informing them of the situation. I did send the estimate. No money collected as of yet. ; O-emld tckt"
We serviced a
SAMSUNG REFRIGERATOR FDB
Model RF32CG5300SR
Near Cranston, Rhode Island 02905
Aimee
Job Details:
05/13/2025
Helper on compressor
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Cumberland, Rhode Island 02864
Aimee
Job Details:
05/13/2025
F9e2 drain pump.Replaced draw pump and ran diagnostics ; used 1 W11412291 (Drain pump) from stock
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC400ESS01
Near Lincoln, Rhode Island 02838
Aimee
Job Details:
05/13/2025
"Found the icemaker stopped in middle of fill, replaced ice maker and filled with water complete; used 1 W10882923 (Ice maker) from stock"
We serviced a
MAYTAG WASHER FL
Model MHW5630HC3
Near Burrillville, Rhode Island 02830
Aimee
Job Details:
05/13/2025
Cust stated washer didnt spin clothsFound th shocks are Squeaking when goes into a spin . Too much bouncingFound needs new shocksTechnical Service Pointer #: W11685325 Rev A; ordrng 4 W11316766 (Shocks)s
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
05/13/2025
"Installed new sump,cntrl and panel went to run unit and control would not come on tested main cntrl and power to main 120v to terminal block. Interface faulty and harness, parts tentative p/a ; ordrng 1 W11747582 (Harnrss) and 1 W11416788 (Panel)"
We serviced a
WHIRLPOOL DRYER FL
Model WED4950HW0
Near Waterbury, Connecticut 06705
Andre
Job Details:
05/13/2025
Class unit upon arrival and install timer and unit is heating to manufacturers specs
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Southington, Connecticut 06489
Andre
Job Details:
05/13/2025
Ck unit upon arrival and try to advance unit into a cycle and found door wont lock ran diagnostic on unit and found F7E3 error code replace latch from stock and calibrate and unit now operating to manufacturers specs ; used 1 W11513248 (Latch) from stock
We serviced a
KITCHENAID M/W OTR
Model KAW38vm726
Near Southington, Connecticut 06489
Andre
Job Details:
05/13/2025
Ck unit upon arrival and found model # but serial # is unrecognizable. Also there was already a previous visit to this residence for this unit. Unit is none repairable due to burnt components/wires and harness is NLA for this specific this unit is a older model microwave oven combo. Customer will reach out to warranty
We serviced a
WHIRLPOOL RANGE
Model MER8700DS1
Near Windsor, Connecticut 06095
Gary V.
Job Details:
05/13/2025
"Arrived and customer had stove resting on cardboard to protect floor, had damage waivers signed. Inspected and found bake element burnt out and burned hole in oven base, replaced both parts under part warranty and cycled to temp and tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS588FIHZ06
Near Bristol, Connecticut 06010
Andre
Job Details:
05/13/2025
Ck unit upon arrival and install damper control and ran diagnostic n unit and no more noise coming from damper
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Burlington, Connecticut 06013
Andre
Job Details:
05/13/2025
Ck unit upon arrival and found wash motor not washing have customer sign waiver and pull unit out and inspect and found water also leaking from wash motor order sump for replacement ; schdld next appmnt for 5/15 THU AM
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Burlington, Connecticut 06013
Andre
Job Details:
05/13/2025
"Ck unit upon arrival ran a few test also use vent test kit and found proper air flow. Ran diagnostic and found no respond from control when doing moisture sensor test order parts for repair ; ordrng 1 W11545746 (Sensor) and 1 W11736786 (Harness) and 1 W11728014 (Control), used 1 W11224254 (Vent test kit) from stock"
We serviced a
GENERAL ELECTRIC WASHER TL
Model GTW465ASNWW
Near Monson, Massachusetts 01057
Chris B.
Job Details:
05/13/2025
Repla valve and ran diagnostic tests. No leaks detected and all running normal.
We serviced a
MAYTAG WASHER TL
Model MVW4505MW2
Near Somers, Connecticut 06071
Chris B.
Job Details:
05/13/2025
Complaint that the washer is not starting a cycle. Ran diagnostic and all tested normal. Ran a quick cycle and all running normal.
We serviced a
FRIGIDAIRE REFRIGERATOR FDB
Model FRFS282LAF0
Near Mendon, Massachusetts 01756
Aimee
Job Details:
05/13/2025
"Found fans running and compressor hot and filter coldNo frost pattern and Needs compressor and inverta.Cust also said having problem with ice maker fan in ice box not working built up iceR600a; rqstng P&A on 1 5304530688 (Compressor) and 1 5304530939 (Inverta) and 1 5303305677 (Filter dryer) and 1 5304493604 (Fan ice box), states that autho needed"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Worcester, Massachusetts 01606
Glenn
Job Details:
05/13/2025
Wash will not operate found error code F1E1 main control fault replace control board tested all OK calibrated washer
We serviced a
WHIRLPOOL COOKTOP
Model W5CE3024XB00
Near Windsor Locks, Connecticut 06096
Gary V.
Job Details:
05/13/2025
"Inspected and found rf burner switch broken, only going to high, will submit for repair and call for return date. Cooktop is glued in place and customer will have unit accessible for return trip.; ordrng 1 WPW10244639 (Right front burner switch)"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC704FBS04
Near Suffield, Connecticut 06078
Gary V.
Job Details:
05/13/2025
"Customer not home, office verified.; saved tckt"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GP0
Near Suffield, Connecticut 06078
Gary V.
Job Details:
05/13/2025
"Inspected and found food debris on heater coil, and cleared out, ran diagnostics and tested fine. Customer will flush unit out again."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GWE19JSLAFSS
Near Enfield, Connecticut 06082
Gary V.
Job Details:
05/13/2025
"Inspected and found unit no longer defrosting, ohmed heater/bi-metal circuit from main acu and circuit is open. Will order parts and return.; ordrng 1 WR51X10108 (Heater) and 1 WR50X10069 (Defrost bimetal)"
We serviced a
MAYTAG WASHER TL
Model MVWX655DW1
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
05/13/2025
Installed all new parts and recalibrated unit checked all operations and unit is now washing and working to specs
We serviced a
MAYTAG WASHER TL
Model MVW6200KW2
Near Suffield, Connecticut 06093
Mike K.
Job Details:
05/13/2025
"Unit not running. No errors in history. Ran diagnostic cycle and Motor just hums in agitate and spin, basket moves freely. Gave F7e1 at end of test. Found open capacitor, replaced and ran diagnostic cycle again. Completed fine.; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
MAYTAG REFRIGERATOR FDB
Model MFD2560HES
Near Granby, Connecticut 06060
Mike K.
Job Details:
05/13/2025
"Unit not cooling either section, verified fans/compressor running. Little to no frost pattern. Sealed system issue. Will not have repaired. Collected for service call only."
We serviced a
WHIRLPOOL WASHER TL
Model MVW7232HC0
Near Winchester, Connecticut 06098
Mike K.
Job Details:
05/13/2025
"Unit grinds when trying to spin. F6e4, f7e3 errors in history. No sound of clutch/slider engaging when toggling clutch in testing. Another company was working on issue and ended up replacing transmission, slider, clutch and control and still had same issue. Stator bolt will not budge, even with impact wrench so can not remove stator or check slider/clutch. Was able to remove agitator.Will need to order tub, transmission, clutch, stator, rotor, slider.Explained to cs that tub will ship directly to them, when arrives, check it over and call us so we can schedule the repair; ordrng 1 W11219115 (Outer tub) and 1 W11568984 (Harness) and 1 W11449841 (Transmission) and 1 W10915701 (Rotor) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915700 (Stator) and 8 W11027980 (Screw)s and 1 2xtime (2x time)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Charlotte, North Carolina 28270
Clinton
Job Details:
05/13/2025
Previous tech left diverter un hooked plugged diverter in spray area on bottom now working
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF507HPS00
Near Avon, Connecticut 06001
Mike K.
Job Details:
05/13/2025
Replaced light and all lighting properly ; dspstn on spec-tagged invntry: 1 W11683242 LED MODULE CHROME (12 LED
We serviced a
WHIRLPOOL WASHER TL
Model WTW4955HW3
Near Farmington, Connecticut 06085
Mike K.
Job Details:
05/13/2025
"Unit is under 1yr wp warranty per service bench. No errors in history, ran service diagnostic cycle fine, all valves working and all functions working. Recalibrated. Ran diagnostic again with lid up to watch flow, flow is good on each test. A lot of soap is in tub. Suggest running clean cycles with affresh and to cut down on amount of soap used as build up will cause soap residue soap on clothes and solution is to reduce soap and use cycles that will help remove accumulation."
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC704FBS00
Near Wethersfield, Connecticut 06109
Mike K.
Job Details:
05/13/2025
Replaced control and evaporator per service pointer. Powered on and unit came back on and running. Cs to monitor.; dspstn on spec-tagged invntry: 1 W11333076 CNTRL-ELEC
We serviced a
MAYTAG WASHER TL
Model MVW4505MW1
Near Hickory Grove, South Carolina 29717
Mitch H.
Job Details:
05/13/2025
"Checked and found wire to drain pump broken. Disassembled, replaced lower harness. Reassembled, tested, washer now operating and draining properly.; used 1 W11643701 (Harness) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES1
Near Franklin, Massachusetts 02038
Aimee
Job Details:
05/13/2025
"Found the bake element broken , replaced and pre heated ; dspstn on spec-tagged invntry: 1 W10779716 ELEMENT"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5105HW1
Near Worcester, Massachusetts 01604
Glenn
Job Details:
05/13/2025
Lower harness broken will need to order part ; ordrng 1 W11591637 (Harness lower)
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS571CIDM00
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
05/13/2025
"Tested unit and found ice maker had not made any ice checked mold and found ice in mold but unit never cycled. Ran diagnostics and step 25 jumped out t and h on ice maker and unit started to cycle, let unit run and unit turned on valve but no water due to line frozen cleared line with ice heater step 21 and unit is now filling and operating normally. Unplugged unit to reset ice maker and machine is now operating to specs"
We serviced a
GE MONOGRAM REFRIGERATOR SXS
Model Zfsb26dnd
Near East Longmeadow, Massachusetts 01028
Chris B.
Job Details:
05/13/2025
Complaint that the refrigerator is making loud noises from the back. Found bad compressor. Quoted for parts and labor. Will order all parts for a return visit. Office will call for a return date.; ordrng 1 WR87X20798 (Compressor Kit) and 1 WR86X25269 (Filter Drier) and 1 W11506635 (Processing Tube) and 1 WR55X24064 (Run Capacitor) and 1 WR07X26749 (Start Device) and 1 WR08X10025 (Overload)
We serviced a
MAYTAG WASHER TL
Model MVW4505MW0
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
05/13/2025
"Ran unit and found washer going from sense to done never filling or washing ran a diagnostics checking errors and find F7e1 tachometer missing or wrong signal, checked shifter and found no movement when starting a wash cycle. Replaced actuator and recalibrated machine, unit is now advancing and operating to specs ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Providence, Rhode Island 02906
Lee
Job Details:
05/13/2025
"Customer states dishes do not cleanConfirmed issue, found unit fills properly, spray arms are clear but arms stay stationary when running, need to replace wash motor assm.Will need to fully uninstall unit, unit is hardwired.; rqstng P&A on 1 W11680075 (Wash motor assm.), states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near North Smithfield, Rhode Island 02896
Lee
Job Details:
05/13/2025
"Customer states unit heats but does not tumbleConfirmed issue, found belt had broke, replaced belt rollers and idler pulley, tested okay, explained my findings to customer; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
05/13/2025
Inspected And found wash pump broken! Replaced with new wash pump and cycled tested fine.; used 1 W11613479 (MOTOR/SUMP) from stock
We serviced a
KITCHENAID M/W OTR
Model KMHC319LSS00
Near Watertown, Connecticut 06779
Jimmy R.
Job Details:
05/13/2025
"Installed new controls and parts finding unit still not powering up display in door, checked power to main control and power is now going to door but not lighting up, will order new door assembly, interlock switches and harness, door out of stock advised when in we would call for return visit ; ordrng 1 W11643108 (Door assembly) and 1 W11302364 (Harness) and 2 W11197766 (Interlock)s"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Auburn, Massachusetts 01501
Glenn
Job Details:
05/13/2025
Complaint leaking on the right. Tested no leaks found at this time but there was a leak on the right side water marks on the door. Customer instruction on properly loading and possible causes for an intermittent leak. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE361LV1
Near Meriden, Connecticut 06450
Andre
Job Details:
05/13/2025
Ck unit upon arrival and found door of oven off. Check and install door and found door latch bent upwards and hitting door frame adjust latch and door now closing properly
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF560SEHZ03
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
05/13/2025
"Checked over unit and found no cool in both section, removed evaporator cover and found ball of ice in upper corner of cap tubbing unit has a restriction. Will order new evaporator and return with nitrogen to blow unit out and recharge advised customer they may own service fee I would find out being 2 days past the 30 days if there is anything we could do for her and let her know ; ordrng 1 W11625643 (Evaporator) and 1 W11506635 (Process stub) and 1 W11109499 (Drier)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4855HW3
Near Agawam, Massachusetts 01001
Gary V.
Job Details:
05/12/2025
"Inspected and found unit faulting on pressure system and drain pump running non stop, replaced with new control board and cycled thru diagnostics mode, tested fine now."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Waterbury, Connecticut 06708
Andre
Job Details:
05/12/2025
Ck unit and found door has a hard time closing for customer use pliers to pinch strike and door now closing better
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Waterbury, Connecticut 06708
Andre
Job Details:
05/12/2025
Ck unit upon arrival and customer stated there was a blue cloth under wash plate causing leak. Remove agitator and found a a long scarf under wash plate remove and ran diagnostic cycle and inspect and found no leaks unit operating to manufacturers specs
We serviced a
GE WASHER
Model GTW465ASN2WW
Near Holden, Massachusetts 01520
Glenn
Job Details:
05/12/2025
Gears grinding replaced clutch and pulley tested all ok
We serviced a
JENN-AIR WALL OVEN DBL
Model JJW2830DP03
Near Scituate, Rhode Island 02857
Lee
Job Details:
05/12/2025
"Installed user interface, verified all buttons respond properly"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC300ESS03
Near Avon, Connecticut 06001
Mike K.
Job Details:
05/12/2025
"Making little to no ice, found cubes that have been made are small, low water flow at water dispenser. Cs said they dont use filter, but had filter in unit, has never been changed. Suggested replacing filter or getting bypass (thought he had bypass in, has it somewhere) Unit also has a torn door gasket, ordered gasket; ordrng 1 W10830162 (Gasket gray)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS12
Near York, South Carolina 29745
Mitch H.
Job Details:
05/12/2025
Removed and replaced control. Plugged microwave back in. Still have no display. Unit will not respond to any inputs. Checked and found cavity thermostat blown. Ordering thermostat and filter board. Checked part availability and scheduled return for 5/16 AM ; ordrng 1 W10422269 (Board) and 1 W11574181 (Thermostat)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
05/12/2025
"Tested unit and found dryer would come on and run but never heat and timer would not move. Tested voltage at terminal block and 120v on each leg but no 240v acrossed terminals this is causing unit to run but not heat and turn timer. Advised customer they would need a professional electrician to look at power issue dryer is operating normally. Fixed door so it would close found strike to tight causing it to slam when closing, dryer is now operating normally"
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Avon, Connecticut 06001
Mike K.
Job Details:
05/12/2025
"Replaced control and verified operation in timed dry, starting and running fine, heating is cycling properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Hartford, Connecticut 06106
Mike K.
Job Details:
05/12/2025
"Customer had to leave by 12:45, so had to rush job. Replaced compressor/dryer. Was a good amount of refrigerant in system that n arrival, pulled into vacuum and held pressure, charged with 55oz r600a, had put in some extras was getting leak from dryer valve, removed and reinserted and replaced as fine. Ran unit and pulling into a vacuum on low side and return line to compressor heater by up. Cs to monitor ; used 1 W11109499 (FILTER DRIER-TUBE R600a) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Windsor, Connecticut 06095
Mike K.
Job Details:
05/12/2025
Unit is under 1yr wp warranty per service bench. Broken upper wheel rack roller. Ordered roller assy.; ordrng 1 W10888592 (Rack roller)
We serviced a
MAYTAG WASHER TL
Model MVW7232HW2
Near Tega Cay, South Carolina 29708
Mitch H.
Job Details:
05/12/2025
"Disassembled washer. Removed and replaced gear case, clutch, and control. Reassembled, ran DLMS calibration, would not complete. Washer will not agitate. Stuck in spin. Can hear slider attempting to move. Washer has same issue as initial call. Called tech line spoke to Steve SR# 7741548992. Tested and found basket and agitator locked together. Removed rotor, basket and agitator now move independently. Checked and ensured slider moves freely. He believes gear case doesnt have correct clearance. I explained that this is the same issue as initial problem and what parts have been replaced. He said to file a parts complaint and reorder gear case. Do not believe gear case is the problem. With rotor off basket and agitator spin independently of each other. This works whether washer is plugged in or not. Once rotor is on and tightened gasket and agitator are locked together and will not turn independently. Ordering stator and rotor. Scheduled return for 5/16 AM ; ordrng 1 W10915701 (Rotor) and 1 W10915700 (Stator)"
We serviced a
MAYTAG DRYER
Model MED5630HC1
Near Brockton, Massachusetts 02301
Aimee
Job Details:
05/12/2025
Installed heater an Tstat complete; dspstn on spec-tagged invntry: 1 WP3387747 ELEMENT
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
05/12/2025
"Ran dryer thew a dish it s cycle and found no errors checked venting and found clear checked lint screen and found clean no lint on back side. Ran a sensor cycle and heat would come on and off normally sensing wet when added clothing. Advised dryer is working normally it could have been taking longer to dry due to washer not spinning out clothes all the way, dryer is functioning to manufacture specs"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC704FPS07
Near Charlotte, North Carolina 28277
Clinton
Job Details:
05/12/2025
Customer going to take fridge back to Lowes the compressor is making a noise that we cant repair. The water is leaking from water housing will order housing if Customer does not get unit replaced
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Tega Cay, South Carolina 29708
Mitch H.
Job Details:
05/12/2025
Checked and found wires broken at bottom of door. Will have to replace freezer door. Ordering door. Advised customer that door will ship directly to them and they will need to inspect for damage and call to schedule return.; ordrng 1 W11026425 (Freezer door)
We serviced a
MAYTAG WASHER TL
Model MVW7232HW2
Near Lincoln, Rhode Island 02865
Lee
Job Details:
05/12/2025
"Installed all parts, ran diagnostics cycle, tested okay"
We serviced a
KITCHENAID VENTHOODS
Model KVWB406DSS4
Near Denver, North Carolina 28037
Ryan S.
Job Details:
05/12/2025
"Customer complained finish coming off back of unit , line down back sides next to paint on wall. Had to take a screw out to get serial number but serial number visible now. Closing documents are for 5-30-24 so unit under 1 year warranty but not 30 day warranty. Informed customer I works have to charge for repair since it is not a functional failure. Since issue is with the frame the whole unit would have to be replaced. Called techline to document. Sr#7741551436 . Techline said to call customer service if they have any more issues."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4800XQ1
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
05/12/2025
Returned to replace suspension. Replaced suspension. Ran high speed spin. Verified proper operation.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
05/12/2025
"Customer complained outlet had had thermal damage. Had electrician repair. Wanted to Check unit. Found proper voltage . No damage to terminal block , wires, harnesses or control.verified proper operation. Unit working as designed."
We serviced a
GE WASHER FL
Model GFWN1100L2WW
Near Charlotte, North Carolina 28209
Caleb
Job Details:
05/12/2025
"Unit needs new water valves. Customer to decide on repair at this time, saved estimate."
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Weddington, North Carolina 28104
Jonathan J.
Job Details:
05/12/2025
"Complaint unit making loud squealing grinding noises. I inspected belt found belt was extremely loose slipping, causing squealing noise. Inspected water valves as well as customer stated that they heard at the most when it was filling with water. All water valves are working properly as of right now with no further issues found no gearcase issues found at this time. No cam issues found at this time. No shifter issues found at this time. Performed a control board calibration process before departure as well. Everything sounds and is looking fine. ; used 1 WPW10006384 (BELT) from stock"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF507HPS03
Near Weddington, North Carolina 28104
Jonathan J.
Job Details:
05/12/2025
56 g r600 complaint unit not cooling unit making loud buzzing noise which lasts for five seconds followed by clicking not cooling. I found compressor is completely locked up. Unit needs compressor. Clicking is overload relay clicking off compressor due to lock up condition ; ordrng 1 W11574734 (Compressor) and 1 876765 (TUBING KIT) and 1 W11109499 (FILTER DRIER-TUBE R600a) and 1 W11506635 (COUPLER 6 NF MS SV PROCESS T)