We serviced a
WHIRLPOOL RANGE
Model WFG320MOMS
Near Franklin, MA 02038
Aimee Z.
Job Details: 08/01/2023
"Found the igniters cracked and spark going out side tested the sensor 0 ohms needs sensor; used 2 WP9758079 (IGNITOR,SPARK CERAMIC), and 1 12001655 (SENSOR SHORT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WTW406
Near Franklin, MA 02038
Aimee Z.
Job Details: 08/01/2023
Found the pulley broken and needs new belt worn
We serviced a
SAMSUNG WASHER
Model W44A3205AW
Near Franklin, MA 02038
Aimee Z.
Job Details: 08/01/2023
Found the grinding from the drain pump found Bobby pin in pump.
We serviced a
GE WALL OVEN
Model JGSS86SPSS
Near Franklin, MA 02038
Aimee Z.
Job Details: 08/01/2023
Found the top oven igniter needs to be replaced
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Salisbury, NC 28144
Vincent O.
Job Details: 08/01/2023
Found freezer door not sealing properly causing ice buildup in fc. Order and replace freezer seal. ; ordrng 1 W10571967 (Seal)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Somers, CT 06071
Gary V.
Job Details: 08/01/2023
"Inspected and found timer not advancing, replaced timer and cycled , tested fine. All discounts included.; dspstn on spec-tagged invntry: 1 WPW10185982 TIMER"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Ware, MA 01082
Chris B.
Job Details: 08/01/2023
Complaint that the unit wont cycle correctly and theres a error code F3E1. Verified the pressure hose and sensor and all working properly. Verified door lock and working correctly. Found no issues with the washer. Customer had the breaker panel off for a while and once turned on door unlocked ok. No error codes present. No service needed. Collected trip fee.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Troutman, NC 28166
Vincent O.
Job Details: 08/01/2023
"Found multiple items freezing in different area of RC. Customer also complaining of loud noise when dispensing water. Found temps in RC at 33 when set at 39. Order and replace damper, control, and valve. ; ordrng 1 W11548535 (Valve) and 1 WPW10196393 (damper control assy) and 1 W11548534 (Control)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Clover, SC 29710
Mitch H.
Job Details: 08/01/2023
"Removed and replaced timer. Tested, dryer operating properly."
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Charlotte, NC 28216
Robert A.
Job Details: 08/01/2023
"Cx complaint that the unit is not starting. I inspected the unit to confirm the complaint. I found error codes: f8e6 f9e1. The door is locked. I removed the water from the drain pump tube. I found the drain pump wire (pink) broken. The unit needs a new lower harness, Im ordering the control as well just in case.; ordrng 1 W11568984 (Lower harness) and 1 W11614514 (Control board)"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3L
Near Andover, CT 06232
Jeremy B.
Job Details: 08/01/2023
Installed new lid lock and ran self test all checks ok. ; used 1 W10810403 (DOOR LOCK) from stock
We serviced a
GE REFRIGERATOR
Model PWE23KSKSS
Near Suffield, CT 06093
Mike K.
Job Details: 08/01/2023
"Clogged drain, tube clogged in back. Cleared. Cleared ice sheet from freezer bottom. Cs will leaves off to clear ice from evap."
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS3
Near Mooresville, NC 28117
Vincent O.
Job Details: 08/01/2023
Found shorted control causing no bake or broil. Also no sound. All burners working. Order and replace main control.; ordrng 1 W11594224 (Control) and 1 WP3196548 (Fuse)
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS4
Near Mooresville, NC 28117
Vincent O.
Job Details: 08/01/2023
Found unit cooling at the moment but freezer temp at 25. Partial frost pattern. 100psi on high side indicating restriction. Unit will need evap. Ordering evap. Lines will need to isolated and blown out as well. ; rqstng P&A on 1 W11536253 (Evap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Milford, MA 01757
Angel R.
Job Details: 08/01/2023
Installed solenoid on valve after putting unit into test 4 for home position. When plugged back in was able to hear valve momentarily. Advised customer to wait 24 hours to check temp.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Ellington, CT 06029
Gary V.
Job Details: 08/01/2023
Installed new ice maker and cycled and unit filled with water. Please allow 24-48 hours for ice production.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Andover, CT 06232
Jeremy B.
Job Details: 08/01/2023
Washer making loud noise. Noise coming from gearcase. ; ordrng 1 W11454741 (Gearcase) and 1 W11239857 (Belt) and 1 W11481722 (Actuator) and 1 W10721967 (Cam kit)
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near East Hartford, CT 06118
Chuck M.
Job Details: 08/01/2023
Customer complaint is that washer lid does not lock. Washer starts cycle the lid unlocks and does not complete cycle. Inspected and found gear case leaking. Quoted P&L. Customer will buy new.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSR
Near Manchester, CT 06040
Chuck M.
Job Details: 08/01/2023
Customer complaint is that Fresh Food section ice up often and customer clears buildup appropriately every 3 weeks. Order evaporator cover assembly with fan and thermostats. ; ordrng 1 DA97-12608A (Evaporator Cover Assembly)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Bloomfield, CT 06002
Chuck M.
Job Details: 08/01/2023
Customer complaint is that dishwasher had error code F8e4 overfill. Inspected and found water in drip tray. Cleared and tested. No leaks found.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REP00
Near Charlotte, NC 28278
Ryan S.
Job Details: 08/01/2023
"Return to replace part ordered, installed new icemaker. Ran test jumping t&h n ice maker. Unit went through initial harvest and Unit filled with water and verified proper operation."
We serviced a
FRIGIDAIRE DISHWASHER
Model LFBD2409LB0A
Near Plainville, CT 06062
Ruben C.
Job Details: 08/01/2023
Checked unit found leaking from motor assy and noisy gave cust estimate for motor and seals and bracket
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Torrington, CT 06790
Jimmy R.
Job Details: 08/01/2023
"Tested washer and found unit had stopped when getting to a drain cycle leaving clothes wet and tub full of water, ran a diagnostics and found long drain error cycled in drain pump and nothing no pump checked drain and found pump wire broken off. Spliced in new connection and ran washer, unit now driving and all operations working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Morris, CT 06763
Jimmy R.
Job Details: 08/01/2023
"Checked over machine due to ice randomly falling onto the floor when no one would be using dispenser, checked dispenser and found operating normally removed cntrl and reset checked over ice bin and flap is holding ice back and stopping when done dispensing no ice falling in door, advised customer unit is working normally advised to keep a watch on ice if going away advised to lock front panel to stop any issue. Tested all other operations and unit is working to factory specs"
We serviced a
WHIRLPOOL ICEMAKER
Model WRT311FZDM02
Near Charlotte, NC 28214
Robert A.
Job Details: 08/01/2023
I installed the part and tested the cx. The unit is working as designed.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE05
Near Northampton, MA 01062
Mike K.
Job Details: 07/28/2023
"Was getting a gap when closing door, upper left. Moved hinge and still a gap. Added a washer to lower hinge of freezer door and sealing fine"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Lexington, NC 27292
Vincent O.
Job Details: 07/28/2023
Found sensor dry not workin properly. Timed cycle work fine. Checked am verified vents are clear. Order and replace sensors and control ; ordrng 1 W11525996 (Control) and 2 WP3387223 (Sensors)s
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Lexington, NC 27292
Vincent O.
Job Details: 07/28/2023
Found unit will not properly operate and will not enter diagnostics. Lid lock clicking as well. Order and replace control and lid lock. ; ordrng 1 W11513248 (Lid lock) and 1 W11513246 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Huntersville, NC 28078
Mark C.
Job Details: 07/28/2023
Unit is clunky during spin due to the hoses vibrating against the wall. Adjusted unit unit is fully operational.
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Coventry, CT 06238
Amanda R.
Job Details: 07/28/2023
Sr 7736852412 called tech support
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Avon, CT 06001
Gary V.
Job Details: 07/28/2023
"Arrived and floor had previous scratches and damage, had damage waivers signed and took pics. Installed new compressor and ran vacuum, checked for leaks and didnt detect any. Recharged system and cycled unit back on, frost pattern developed and unit started cooling. Please allow 24-48 hours for temps to regulate.; dspstn on spec-tagged invntry: 1 W10507884 COMPRESSOR"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model LTE6234DQ2
Near Avon, CT 06001
Gary V.
Job Details: 07/28/2023
"Inspected and found broken lid switch, will order and return.; ordrng 1 WP3355458 (Lid switch)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GIE17GSNERSS
Near Manchester, CT 06040
Jeremy B.
Job Details: 07/28/2023
Customers complaint is refrigerator making sparking noise. Noise coming from icemaker. Icemaker not hooked up and trying to cycle.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model SSHT1514QB2
Near Manchester, CT 06040
Jeremy B.
Job Details: 07/28/2023
Fresh food door not sealing Causing ice on fan. Pushed gasket in place all checks ok.
We serviced a
SUBZERO REFRIGERATOR
Model 632/S-2
Near Northampton, MA 01060
Mike K.
Job Details: 07/28/2023
Replaced icemaker and cs to monitor
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Waterbury, CT 06708
Jimmy R.
Job Details: 07/28/2023
"Tested unit and found once unit ran for a few min on high heat machine would start to squeal, checked noise and found coming from inside unit. Removed drum and checked idler and rollers found rollers making noise and idler squeaking, replaced all parts with repair kit lubed and reinstalled. Ran dryer and all operations are now working to specs ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Plainville, MA 02762
Angel R.
Job Details: 07/28/2023
"Replaced drain pump, tested ok.; dspstn on spec-tagged invntry: 1 W10876537 DRAIN PUMP"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXWH0
Near Lexington, NC 27292
Vincent O.
Job Details: 07/28/2023
Found f2e1 touch panel issue. Ran diagnostics and verified all working components operating properly. Verified proper draining. All functions check ok check ok at this time. Performed hard reset on unit. Unit seems ok. Any further issues customer would need control replaced. Customer will buy new if issue returns.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Charlotte, NC 28216
Robert A.
Job Details: 07/28/2023
"Cx complaint that the unit is not cooling. I inspected the unit to confirm the complaint. I found the compressor, evap fan and condenser fan are running fine. I checked the FC evap wall, it was covered in ice. I removed the evap cover and ice. I noticed the defrost heater (brown wire) was not secure. I secured the connector and thoroughly wrapped in foil tape. I tested the heater as well, its good to go. The unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Worcester, MA 01610
Roger R.
Job Details: 07/28/2023
Upon removing the fresh food door switch I found that the wires are foamed in place and I cannot reattach the wires to the new switch. Called whirlpool tech support. SR number 7736969650Under review for replacement. ; dspstn on spec-tagged invntry: 1 W11384469 LIGHT SWITCH
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Plainville, CT 06062
Ruben C.
Job Details: 07/28/2023
Replaced slides tested operation normal door closing normal
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Plainville, CT 06062
Ruben C.
Job Details: 07/28/2023
7736968722 called techline to document needs new main harness was burnt gave cust estimate cust is not repairing at this time diagnosis covered
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near South Windsor, CT 06074
Chuck M.
Job Details: 07/28/2023
Installed filters manifold and spray arms. Spray arms are spinning. Advised customer to run water at sink for approximately 20 seconds because thats how long it took for water to reach temperature.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HC0
Near Charlotte, NC 28269
Vincent O.
Job Details: 07/28/2023
Installed new tub ring. Tested and verified proper operation. All functions check ok.
We serviced a
JENN-AIR MICROWAVE
Model JMDFS24JL00
Near Huntersville, NC 28078
Mark C.
Job Details: 07/28/2023
Unit not closing due to misaligned door interlock. Adjusted catch unit is fully operational.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Huntersville, NC 28078
Mark C.
Job Details: 07/28/2023
Support broken in box ordering replacement needs rescheduled.; ordrng 2 W10909479 (Support)s
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Denver, NC 28037
Mark C.
Job Details: 07/28/2023
"Door is dented at hinges, customer closed on the home more than 30 days ago customer states unit wasnt installed when he closed. Awaiting delivery paperwork to get the door covered."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS03
Near Wethersfield, CT 06109
Jeremy B.
Job Details: 07/28/2023
Installed new door all checks ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near East Hartford, CT 06118
Jeremy B.
Job Details: 07/28/2023
"Installed all new parts. Ran calibration then self test all checks ok. ; dspstn on spec-tagged invntry: 1 W10902814 WASHPLATE 1 W11116592 CNTRL-ELEC , and 1 W11454734 GEARCASE"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Vernon, CT 06066
Chuck M.
Job Details: 07/28/2023
Customer complaint is that dryer was noisy. Inspected and found idler wheel had rough edges and belt was shredding causing clicking noise. Replace repair kit from T/S and tested. No noise found. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Southington, CT 06489
Jimmy R.
Job Details: 07/28/2023
"Checked over fridge and found frost building up in inside of fridge air tunnel found air tunnel frozen up due to warm air getting into unit and freezing up, checked freezer and ice building up on cabinet floor. Melted all ice and cleared air tunnels added silicone to freezer and fridge cabinet due to gap letting warm air in also heated door gasket to seal against cabinet. Leveled up unit and all operations are working properly advised there will be some moisture due to humidity levels this is normal"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Charlotte, NC 28213
Vincent O.
Job Details: 07/28/2023
Installed new damper. Tested and verified proper operation. No noises. All functions check ok. ; dspstn on spec-tagged invntry: 1 WPW10479155 DAMPER CNTRL
We serviced a
FRIGIDAIRE RANGE
Model FFEF3054TBG
Near Bellingham, MA 02019
Angel R.
Job Details: 07/28/2023
"Front right and rear right surface hot light is on. Will order both switches. Tested and looked at all surface elements and all tested ok, unit overall working ok.; rqstng P&A on 1 316436000 (switch,infinite sm) and 1 316436001 (switch,infinite lrg)"
We serviced a
GE REFRIGERATOR
Model PFE29PSDASS
Near Bellingham, MA 02019
Angel R.
Job Details: 07/28/2023
"Oppressor not coming on but getting proper voltage. Customer has had unit for 10 years and do not want to pay for pricey repairs, will look for a new unit."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB3
Near Dudley, MA 01571
Angel R.
Job Details: 07/28/2023
"Installed control and harness, tested ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near East Hartford, CT 06118
Jeremy B.
Job Details: 07/28/2023
"Washer not spinning out properly. Ran diag found sensor fault. Ran self test and it will not advance. The washer was in a flood and flooded the bottom damaging the bottom components. Request autho on parts. ; rqstng P&A on 1 W11454741 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10890624 (Motor) and 1 W10913953 (Actuator) and 1 W10721967 (Cam kit) and 1 W11158830 (Capacitor), dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Berlin, CT 06037
Jimmy R.
Job Details: 07/28/2023
"Checked over ice maker and found unit making ice but making ice slowly never filling up ice bin to top. Found ice maker thermistor was cracked on bottom not getting correct readings, Replaced ice maker and cycled. Ice maker now filling and operating to specs ; used 1 W11546935 (Icemaker) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW75HESW0
Near East Hartford, CT 06118
Jeremy B.
Job Details: 07/28/2023
Installed new door lock and ran self test. All checks ok. ; dspstn on spec-tagged invntry: 1 WPW10443885 DOOR LOCK
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Meriden, CT 06450
Jimmy R.
Job Details: 07/28/2023
Tested unit and found machine erroring out F9e1 long drain placed unit into a spin cycle and found unit not turning on drain pump checked pump and moved wires and unit kicked on and started to operate. Traced wires and ohmed out found black and white striped wire going to actuator for power broken in wire casing outside of wire looked prefect. Cut out wire and replaced ran a calibration cycle and unit is now draining and all operations working to specs
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2750TD8
Near Meriden, CT 06450
Jimmy R.
Job Details: 07/28/2023
Installed all new parts melted ice in ice maker evaporator cycled ice maker and all functions are now working to factory specs. Advised customer to give unit 24-48 hrs so temps can regulate due to defrosting unit ; dspstn on spec-tagged invntry: 1 243297613 ICE MAKER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Holyoke, MA 01040
Mike K.
Job Details: 07/28/2023
"Pulled unit out and return line was hot, discharge cool. Checked unit and freezer was cold, ice cubes solid, fridge felt cool. Checked evap and full frost pattern. Good air flow to rf and milk at 42. This with a non responsive control, no lights.Found broken door switch, shorted switch and got control and light to come on was set at level below recommended. Pulled out switch and verified leads not broken and long enough for replacement. Replaced control (set to one setting cooler then recommended)and ordered switch, left compressor/parts with customer and to monitor until return. Leaving as 2x call in case stops cooling and sealed system job still needed on return, but looks to be control/switch issue.Office to contact customer to set return visit.; ordrng 1 W11384469 (Door switch) and 1 2xtime (2x time), dspstn on spec-tagged invntry: 1 W11109499 FILTER DRIER-TUBE R600a and 1 W11504430 COUPLER 7/6 NR MS 00"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Chicopee, MA 01013
Mike K.
Job Details: 07/28/2023
"Evap cover is solid frost in rf, temps warm in rf. Also some frost in fr caused by temp cord keeping gasket from sealing there. Customer verified that was new and has been having frosting issues ongoing for years. All thermistors passed in diagnostics. Switched defrost timer setting to timed.Attempted to steam clear enough to verify if drain pan was warped per service pointer, but steamer died mid process. Quoting for drain pan kit and double time for excessive frost build up. Labor is covered. Office to contact customer when part comes in to schedule return.; ordrng 1 W11457241 (Drain pan) and 1 2xtime (2x time)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Lincolnton, NC 28092
Ryan S.
Job Details: 07/28/2023
Returned to install new control and pump installed board and pump ran factory service mode and then ran all functions in component activation. Verified proper operation. ; dspstn on spec-tagged invntry: 1 W11399437 DRAIN PUMP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near West Springfield, MA 01089
Mike K.
Job Details: 07/28/2023
"Unit not thawed on arrival, steamed clear to remove cover styrofoam frozen to evap, evap solid ice. Had to break off cover in pieces, but all part of new cover. Steamed evap clear. Replaced cover and control. Unit powered on and compressor running. Advised customer it could take 6-8 hours or more to get back to temp."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Stanley, NC 28164
Ryan S.
Job Details: 07/28/2023
Return to install parts ordered. Installed new switch and led. Verified proper operation and showed customer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDW01
Near Meriden, CT 06450
Jimmy R.
Job Details: 07/28/2023
"Checked over unit and found fridge section getting to 40 degrees and freezer never getting done past 16 degrees, checked evaporator and found frost pattern weak found only frosting in the middle and sides are frosting just a little but some spots none. Checked compressor and unit is super hot to touch and drawing 14.1 amps compressor starting to fail, will order new compressor kit,all couplers and connections some couplers show special order advised when parts are in we would call, also customer was going to call where purchased to get unit swapped out for new advised plz call us and let know if Unit will be replaced ; ordrng 1 W11580057 (Compressor kit) and 1 W11504445 (Coupler) and 1 W11504447 (Coupler) and 1 W11661102 (Coupler) and 1 W11506619 (Coupler) and 1 W11578570 (Coupler) and 1 W11504450 (Coupler) and 1 W11506635 (Coupler)"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ02
Near Springfield, MA 01104
Chris B.
Job Details: 07/28/2023
"Complaint that the unit is not cooling properly on the fresh food section. Found no frost pattern on the evap section. Freezer is cold but no equal coverage of frost pattern on the evap coils. Ran all test on the evap fan, damper, heating element and drainage are working properly. Will order parts for a return visit.; ordrng 1 W11580057 (Compressor Kit) and 2 W11504432 (Coupler)s and 1 W11506619 (Coupler) and 1 W11506638 (Coupler) and 2 W11504445 (Coupler)s and 1 W11504448 (Coupler) and 1 W11506635 (Processing Tube)"
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ02
Near Tolland, CT 06084
Amanda R.
Job Details: 07/28/2023
Didnt receive compressor ; ordrng 1 W11580057 (Compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near West Hartford, CT 06110
Ruben C.
Job Details: 07/28/2023
Replaced fan motor and thermistor had to defrost ice build up advised cust to observe fo 24 hours; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR
We serviced a
MAYTAG DRYER
Model MED5500FC0
Near West Hartford, CT 06107
Ruben C.
Job Details: 07/28/2023
Checked unit found pulley worn down and rollers worn replaced with dryer kit tested normal; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
JENN-AIR RANGE
Model JGS1450FS0
Near Killingly, CT 06239
Amanda R.
Job Details: 07/28/2023
ReplAced console need to order bezels left the levelers and will adjust front left flame to customers liking when return with bezels ; ordrng 5 W11028784 (Bezel)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Putnam, CT 06260
Amanda R.
Job Details: 07/28/2023
Bottom support for ice maker broken replaced ice maker set freezer temp at recommended
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Worcester, MA 01604
Roger R.
Job Details: 07/28/2023
"Installed new gearcase and slider due to noisy agitation, all okay. Recalibrated unit."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Worcester, MA 01604
Roger R.
Job Details: 07/28/2023
Installed new main control due to unit just draining and no action.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Enfield, CT 06082
Chuck M.
Job Details: 07/28/2023
Customer complaint is that washer selector knob is not working. Inspected and found UI does not respond to knob. Ordered UI panel. ; ordrng 1 W11478526 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Enfield, CT 06082
Chuck M.
Job Details: 07/28/2023
Customer complaint is that ice maker would not stop making ice. Inspected and found shut off arm pull out of ice maker. Installed shut off are and secured. Showed customer it works. ; dspstn on spec-tagged invntry: 1 4317943 ICE MAKER
We serviced a
GE REFRIGERATOR
Model GTS19KGNBRWW
Near Enfield, CT 06082
Chuck M.
Job Details: 07/28/2023
Customer complaint is that refrigerator section is not cooling properly. Inspected and found evaporator fan motor is not running. Motor is receiving voltage but not running. Ordered evaporator fan motor. ; ordrng 1 WR60X31522 (Evaporator Fan Motor)
We serviced a
FRIGIDAIRE DISHWASHER
Model FPID2498SF0A
Near Suffield, CT 06078
Chuck M.
Job Details: 07/28/2023
Customer complaint is that dishwasher stops mid cycle. Ran manual test and dishwasher works properly on individual components. During regular wash cycle control trips off. Quoted P&L. Customer will buy new.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near East Windsor, CT 06088
Chuck M.
Job Details: 07/28/2023
Customer complaint is that washer does not fill properly on deep water wash. Ran manual test and water is entering washer properly. No error codes found. Ran deep water wash without a load. Washer filled to appropriate level. Advised customer to try with a full load.
We serviced a
WHIRLPOOL COMPACTOR
Model GC900QPPQ6
Near Worcester, MA 01602
Roger R.
Job Details: 07/28/2023
Found left side of the foot pedal had the retaining screw had come out. Reinstalled pedal with original screw that was on floor next to unit. All checks okay.
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Belmont, NC 28012
Ryan S.
Job Details: 07/28/2023
Returned to install parts ordered. Installed new motor and blower wheel. Also replaced all wheels and pully. Reassembled unit and noise gone. Verified proper operation with no noise. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Worcester, MA 01602
Roger R.
Job Details: 07/28/2023
"Customer complains of food to cold in the refrigerator and food is freezing. Recommend replacing the temperature sensor and main board. Will order both and return to install. ; ordrng 1 W11293378 (Board, main) and 1 W10316760 (THERMISTOR), states that autho needed"
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958DEM00
Near Worcester, MA 01608
Amanda R.
Job Details: 07/28/2023
Lost complete cooling compressor running no frost on evaporator needs sealed system work ; ordrng 1 W10507884 (Compressor) and 1 W11506635 (Coupler)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Naugatuck, CT 06770
Jimmy R.
Job Details: 07/28/2023
"Checked over oven and found door falling off and not closing properly, found lower part of door glass handing off of door due to screws missing and had pulled threw, tightened up screw and added new to stop from falling out and hanging tightened all other screws and reinstalled door. Checked all operations and unit is now working to specs"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2741PFBA
Near Worcester, MA 01605
Amanda R.
Job Details: 07/28/2023
Complaint ff door gasket moldy and where they seat onto the cabinet gaskets ripped magnet showing complaint that freezing things towards the back of fridge and in crisper drawers explained how freezer cools ff section with zero degree air ff section temp set at 40 closed vents to crispers and raised freezer temp to 2 nothing frozen today ; rqstng P&A on 2 241778307 (Gasket)s
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Southbridge, MA 01550
Amanda R.
Job Details: 07/28/2023
The lid broken in left side needs new lid ; rqstng P&A on 1 W11259006 (Lid)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Washington, CT 06793
Martino S.
Job Details: 07/28/2023
"Replace evaporator fan motor cover assembly fresh food, fresh food thermometer and defrost bimetal, clean drain. Ran unit and set temperature then instructed customer temperature regulated to normal within 24 hrs.; dspstn on spec-tagged invntry: 1 DA32-10104N THERMISTOR"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Gastonia, NC 28056
Ryan S.
Job Details: 07/28/2023
"Return to install parts ordered. Installed Ui and unit now working properly. Control was not in parts but didnt not need part. Called Jenn to inform part was not in bin and that part was not used. . Ran service mode and found all functions working properly, ran normal wash and unit filled and started washing. Verified proper operation. ; dspstn on spec-tagged invntry: 1 W11400681 CNTRL-ELEC"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near Stanley, NC 28164
Mark C.
Job Details: 07/28/2023
Unit is showing a motor failure Error.; ordrng 1 W11460946 (Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Cornelius, NC 28031
Mark C.
Job Details: 07/28/2023
Units bottom drawer is broken the face is coming off. ; ordrng 1 WPW10322649 (Bin freezer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Mooresville, NC 28117
Mark C.
Job Details: 07/28/2023
Unit has water turned off. Turned water back on no water. Checked filter to find it not seated properly. Reinstalled filter unit is fully operational.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Mooresville, NC 28117
Mark C.
Job Details: 07/28/2023
Lower ice maker is filling the bin with solid ice due to a sticking valve installed new valve unit is fully operational.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Charlotte, NC 28278
Ryan S.
Job Details: 07/28/2023
"Retuned to install parts ordered. Installed new fan assembly and UI, after defrosting excess ice reassembled unit, ran serove test to verify prop frost pattern verified proper operation."
We serviced a
WHIRLPOOL OVEN
Model WOE54EC0HS
Near Charlotte, NC 28278
Ryan S.
Job Details: 07/28/2023
"Upon arrival found unit didnt have model serial tag , took pictures of locations model serial tag should be. Inspected aground unit fully. Informed customer unit cant be worked on because parts cant be ordered without proper model serial tag, unit also cant be worked on under warranty. Unit is a new build, informed customer to inform builder of issue."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Indian Trail, NC 28079
Vincent O.
Job Details: 07/28/2023
Found system slightly over charged causing suction line to freeze. Sweep-charged -8g from system. Suction line thawed and pressures balanced and normal. Bubble checked all joints and entire filter drier. No leaks. All system checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Midland, NC 28107
Vincent O.
Job Details: 07/28/2023
Found unit leaking from fabric softener tray. Order and replace dispenser. ; ordrng 1 W11569112 (Dispenser) and 1 W11590590 (Tub ring)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Indian Trail, NC 28079
Jeff L.
Job Details: 07/28/2023
Defrosted ff section down and replaced fan motor also replaced hinges on ff doors. Unit ran thru test and all operations are normal. Unit ran and checked ok(Call complete)
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Charlotte, NC 28216
Robert A.
Job Details: 07/28/2023
Cx complaint that the unit is heating slow. I inspected the unit to confirm the complaint. I found no error codes and preheated the unit to 325. It eventually reached the temp but it took much longer than usually. I increased the temp to 360 and the unit still took very long to reach the set temp. The unit needs a new control board to resolve the issue. Im ordering the part for the return visit.; ordrng 1 W11548749 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Charlotte, NC 28216
Robert A.
Job Details: 07/28/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Charlotte, NC 28269
Robert A.
Job Details: 07/28/2023
"Cx complaint that the unit does not dispense water or ice. I inspected the unit to confirm the complaint. I pressed both paddle, I heard neither the author or valve engage. I found the UI control was set to lock. I unlocked the UI and tested water and ice dispensing, both worked with no issues. The unit is working as designed."