We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Clover, South Carolina 29710
Mitch H.
Job Details:
11/13/2024
"Removed water from tub with shop vac. Removed and replaced drain pump and control. Reassembled, ran DLMS calibration and tested washer. All operating properly.; dspstn on spec-tagged invntry: 1 W11419171 CNTRL-ELEC"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Charlotte, North Carolina 28217
Caleb
Job Details:
11/13/2024
Replaced bottom seal. Apon further inspection found that customer doesnt use there disposal that much. Advised on rising water in dishwasher due to clogged disposal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ2
Near Charlotte, North Carolina 28205
Caleb
Job Details:
11/13/2024
Unit under warranty. New build. Got pop. Cycled power and ran diagnostics. No error codes present. If call back order main control.
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW1
Near Charlotte, North Carolina 28208
Clinton
Job Details:
11/13/2024
Replaced the suspension on the washer.unit basket is firm I still believe the customer is over loading
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Holyoke, Massachusetts 01040
Mike K.
Job Details:
11/13/2024
"F5e4, lid not open between cycles. Ran diagnostic cycle and completed all tests fine. Tested normal cycle. Unit spun/locked/filled went up into agitation fine. Capacitor measures fine at 51uf. Cage was damage and had been rubbing against cam. Was a piece of wood under unit, removed to clear space. Removed damaged part of cage to keep from runny my. Ran normal cycle and again went through sensing/fill and into agitate."
We serviced a
LG DRYER
Model UNAVAILABLE
Near Easthampton, Massachusetts 01027
Mike K.
Job Details:
11/13/2024
"Unit not tumbling, broken belt, worn supports/pulley. Stacked unit. Quoted for dryer kit/labor. Replaced belt, supports and pulley. Cleaned out lint build up.tests fine; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Matthews, North Carolina 28105
Jonathan J.
Job Details:
11/13/2024
"I replaced all previously ordered parts tested operations no abnormal noises heard anymore no leaking occurring. Either all operations are working properly.; dspstn on spec-tagged invntry: 1 W11283592 MOTOR-DRVE 1 W10721967 CAM KIT , 1 W10913953 ACTUATOR , and 1 W11239857 BELT"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Stallings, North Carolina 28104
Jonathan J.
Job Details:
11/13/2024
Complaint when microwave has been steaming lots of vegetables and convection oven bake has been on for a long while microwave sounds like it is still on inside even when door is opened. I suspect as I cannot duplicate and there is no video evidence that the microwave cooling fan is running to try and evaporate excess moisture and cool Magnatron down it may be normal operation. As I found it will be heating for over 10 mins or longer no error codes in fault history. Previous tech was going to order oven appliance manager. I called tech line file number 7740314831 tech line confirmed unit can engage cooling fans by itself at anytime to enhance mass cooling of machine. Safety 7739941530.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QTS00
Near Matthews, North Carolina 28104
Jonathan J.
Job Details:
11/13/2024
Complaint refrigerator stopped cooling display was flashing going crazy and unit was not actively cooling. I found upon arrival unit is cooling to proper temperatures as of right now I did find that the evaporator fan motor is extremely loud. Also noticed that control has not been replaced per service pointer. I am ordering control board assembly and evaporator fan motor to repair.customer stated that the ice auger paddle on the face of the door intermittently works service pointer for that as well.customer declined ui on door at this time. ; ordrng 1 W10789107 (Control kit) and 1 W11671461 (Evap fan motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ11
Near Marshville, North Carolina 28103
Jonathan J.
Job Details:
11/13/2024
Complaint left side door is not closing properly is sagging. I found hinge is bent and frame is warped and door is bulging bent damaged as well. Called techline file number 7740317993 frame damage is non repairable whirlpool customer care hotline 8002531301.
We serviced a
MAYTAG DRYER
Model GDE10701
Near Wingate, North Carolina 28174
Jonathan J.
Job Details:
11/13/2024
Complaint dryer making abnormal noise loud loud noise I found idler rollers finally given up. Unit will need to drive belt idler roller assemblies to repair. No further issues found inspected. The felt felt looks fine. Front and back of drum ; ordrng 1 WP6-3037050 (Idler) and 1 WPY312959 (Belt) and 2 12001541 (Roller)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Cherryville, North Carolina 28021
Ryan S.
Job Details:
11/13/2024
Returned to install sump assembly. Installed new sump. Verified proper operation and no leaks after installing new sump assembly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
11/13/2024
"Return to install mirror and receiver, control boards. installed parts plugging it back in ran service test 15 02 present . Pass due to being empty. Ran harvest . Icemaker harvest. ,ran icemaker fill, icemaker filled. Verified proper operation."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Charlotte, North Carolina 28277
Brandon
Job Details:
11/13/2024
On arrival I went to install freezer gasket and found that gasket is attached to the door so door needs to be replaced. Also need to install gaskets from service pointer. Ordering door and gaskets. Please let customer know when we can return.; ordrng 1 W11681455 (Door) and 2 W11159728 (Gaskets)s
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Charlotte, North Carolina 28277
Brandon
Job Details:
11/13/2024
Complaint unit was shaking excessively. Installed new suspension and tested unit. Unit did not shake at all in spin or agitate. No other issues found.
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS4
Near Matthews, North Carolina 28105
Brandon
Job Details:
11/13/2024
Complaint unit is not making ice. Found on arrival that units ice maker line was frozen. Could not get ice maker out to defrost line so customer said they would defrost fridge and turn back on after water line had defrosted.
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX10
Near Charlotte, North Carolina 28270
Brandon
Job Details:
11/13/2024
Complaint unit is not making ice. Found on arrival that units ice maker water line is frozen. Ordering line with heater assembly and returning with ice maker for repair.; ordrng 1 W11515313 (Fill line)
We serviced a
JENN-AIR MICROWAVE
Model JMW3430IL03
Near Charlotte, North Carolina 28226
Brandon
Job Details:
11/13/2024
On arrival I installed ui and programmed unit to match model. Tested all functions after installation and everything worked as designed. No other issues found.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Concord, North Carolina 28027
Johnny
Job Details:
11/13/2024
"Door hinge came unhooked. Resecured hook, working as designed"
We serviced a
WHIRLPOOL DRYER
Model WED5790SQ0
Near Concord, North Carolina 28027
Johnny
Job Details:
11/13/2024
Cx stated they have to run dryer several times for clothes to dry. I verified heater cycling on and off. I checked vent and observed excessive lint build up. Cx will have to have dryer vent cleaned.
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS10
Near Concord, North Carolina 28027
Johnny
Job Details:
11/13/2024
Top work but ovens done. Oven ignitors light up but no gas is released. Checked voltage from control going to gas valve. None present. Ordering new control.; ordrng 1 W11620684 (Control board) and 1 WPW10546238 (Gas valve)
We serviced a
WHIRLPOOL DRYER
Model MGDB855DC
Near Concord, North Carolina 28027
Johnny
Job Details:
11/13/2024
Did not hear any abnormal noises. Regular operating sounds. Unit working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS2
Near Charlotte, North Carolina 28207
Caleb
Job Details:
11/13/2024
"Wires to float switch disconnected. Corrected and tested unit, all checks fine."
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Charlotte, North Carolina 28207
Caleb
Job Details:
11/13/2024
Ran diagnostics. Unit had out of balance error. I balanced the unit via adjustable legs. Checks suspension rods. All checks fine. Ran a drain and spin with lid open and confirmed the tub is defective. Advised customer of all steps necessary for shipping tub. ; ordrng 1 W11172199 (Tub) and 1 W10528947 (Hub) and 1 W11686052 (Wash plate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Mooresville, North Carolina 28117
Ryan S.
Job Details:
11/13/2024
Came to install parts ordered by previous tech installed heater and control board. Heater working verified proper operation.
We serviced a
LG REFRIGERATOR
Model LFX25960TT
Near Mooresville, North Carolina 28117
Ryan S.
Job Details:
11/13/2024
"Customer complaint of ER CO code. inspected unit plugged in unit started cooling, but had ERCo error. ERC is main control not communicating with ui . Quoted repair for main control. Customer does not want repair collected trip fee via card."
We serviced a
MAYTAG DRYER
Model MEDP575GW1
Near Davidson, North Carolina 28036
Ryan S.
Job Details:
11/13/2024
"Complain the long drive times unit through cycle found proper airflow out of unit and proper airflow outside customer unit working as designed. Form, customer towels will take longer to drive than normal loads found heater is cycling on and off at proper temperatures found exhaust line was slightly kinked. Customer to make sure exhaust line is not kinked verified proper operation."
We serviced a
JENN-AIR REFRIGERATOR
Model JBSFS48NMX00
Near Cornelius, North Carolina 28031
Ryan S.
Job Details:
11/13/2024
"Customer complained refrigerant door not sealing or closing all the way. Confirmed complaint, unit is level and no obstructions in doorway. When closing freezer side door and door is inches from closing door pulls itself closed, refrigerator door doesnt do that. Called techline to see which hinge or both should be replaced. No physical signs of damage . Techline said order both. Sr#7740318680 .putting In for helper , informed customer office will call when parts come in. ; ordrng 1 W11700299 (Hinge top RH) and 1 W10691534 (Hinge bottom RH)"
We serviced a
WHIRLPOOL WASHER
Model WTW6150PW0
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
11/13/2024
Customer complain it would start and then shut off ran through service mode . found unit would not shift between agitating and spin . found damaged slider . replaced slider from ts. Ran unit quick wash. unit unit now working as; used 1 W10734521 (SLIDER) from stock
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Belmont, North Carolina 28012
Mitch H.
Job Details:
11/13/2024
"Removed and replaced control and user interface. Replaced one at a time to ensure model and serial numbers transferred. Reassembled, tested, dryer heating and operating properly."
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
11/13/2024
"Tested and found squealing noise coming from idler pulley and rollers. Disassembled, removed idler and rollers. Installed new dryer kit and cleaned cabinet. Reassembled, tested, dryer operating properly and quietly.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
SAMSUNG OVEN
Model NE59N6630SS/AA
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
11/13/2024
"Tested and found both elements working properly. Oven was off approximately 10 degrees from set temp in preheat. Kept meter probe in oven, found when it cycled back on it did not return to proper temperature. Quoted customer for sensor and oven control. Saved estimate. Customer is going to think about it and let us know. Collected for service call on ck #2018"
We serviced a
KITCHENAID WALL OVEN
Model KODE900HBS00
Near Huntersville, North Carolina 28078
Johnny
Job Details:
11/13/2024
User interface keeps glitches. Cant control the ovens. Ordering necessary parts; ordrng 1 W11399171 (User interface) and 1 W11294389 (Appliance manager) and 1 W11294388 (Control board)
We serviced a
KITCHENAID OVEN
Model KOEC530PSS00
Near Huntersville, North Carolina 28078
Johnny
Job Details:
11/13/2024
Installed new parts. Tested unit by placing water in cup and attempting to heat. Water only got warm twice out of 10 tries at 1 min 30 seconds intervals. Water would not get hot. I put a frozen popsicle in unit and ran it for 1 min and it did not even melt. Unit still not working properly. Not heating every time.Recommend replacing all parts or total replacement of unit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Harrisburg, North Carolina 28075
Johnny
Job Details:
11/13/2024
"Could not verify leak claim. Observed damaged adjuster arms on top rack. Replaced with update kit. Checked for error codes, none present. Instructed cx to run cycle and monitor, if leak reoccurs take pictures of dish placement inside unit and call us back, unit working as designed.; dspstn on spec-tagged invntry: 1 W11087376 MOTOR/SUMP , used 1 W10712395 (ADJUSTER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ1
Near Midland, North Carolina 28107
Johnny
Job Details:
11/13/2024
"Wires from power cord was stuck between float switch and drip tray causing unit to throw leak error code, repositioned wires, ran two service cycles, unit working as designed.; dspstn on spec-tagged invntry: 1 W11460945 MOTOR/SUMP"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
11/13/2024
I replaced control performed a control board calibration before departure Issues found with washing machine. Customer started a load that was washing with no issues before departure.
We serviced a
WHIRLPOOL WASHER
Model WTW6150PW0
Near York, South Carolina 29745
Mitch H.
Job Details:
11/13/2024
"Checked and tested washer. All components and functions operating properly. No stored error codes. Ran control calibration and test cycle, all completed correctly. Washer operating as designed. No issues found."
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Berlin, Connecticut 06037
Andre
Job Details:
11/13/2024
"Ck unit upon arrival and brake apart washing plate and remove Hub and Gear case and install all new parts and ran calibration and ran cycle and unit is now operating to manufacturers specs ; dspstn on spec-tagged invntry: 1 W10324651 HUB 1 W10721967 CAM KIT , 1 W11239857 BELT , and 1 W11454734 GEARCASE"
We serviced a
MAYTAG DRYER
Model MGD6000AW1
Near Plainville, Connecticut 06062
Andre
Job Details:
11/13/2024
Rework.Upon arrival customer stated that after recent repair unit stop making noise each time when a button is press. Remove top panels check all harness to make sure harness is seated tightly and reset unit and unit now making such Tone customer is used to unit now operating to manufacturers specs
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ4
Near York, South Carolina 29745
Mitch H.
Job Details:
11/13/2024
"Removed and replaced right front element. Turned power back on, tested, operating properly."
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS3
Near Charlotte, North Carolina 28208
Clinton
Job Details:
11/13/2024
The customer didnt know how to turned learner off I showered her how. And the temp concerns are coming from the tin foil
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Charlotte, North Carolina 28208
Clinton
Job Details:
11/13/2024
Start button does not work every time you can feel it engaging properly but the control is not reading will come on sometimes after pressing the button ; ordrng 1 W11647669 (Console) and 1 W11683481 (Control)
We serviced a
SUBZERO REFRIGERATOR
Model BI-48S/0
Near Amherst, Massachusetts 01002
Chris B.
Job Details:
11/13/2024
Complaint that the IM not running properly. Found waterline clogged and IM not turning. With help in the office found voltage reaching IM but not turning. Will order part for a return visit.; ordrng 1 7002740 (Ice Maker)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Amherst, Massachusetts 01002
Chris B.
Job Details:
11/13/2024
Complaint that the dryer is noisy. Found bad rollers and belt. Replaced with TS #4392067. Unit running normal.; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS05
Near East Longmeadow, Massachusetts 01028
Gary V.
Job Details:
11/13/2024
"Installed parts listed along with filter drier, and tested for leaks down to 30 microns and didnt see any fluctuation. Recharged system and watched evap pattern and found full frost pattern (took pic). Please allow 24-48 hours for temps to regulate.; used 1 212643 (SEALER-GUM) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334DSS0
Near East Longmeadow, Massachusetts 01028
Gary V.
Job Details:
11/13/2024
"Installed new wash pump and cycled, tested fine now."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Wilbraham, Massachusetts 01095
Gary V.
Job Details:
11/13/2024
"Installed parts listed and ran auto test, tested fine.; dspstn on spec-tagged invntry: 1 W11419171 CNTRL-ELEC"
We serviced a
WHIRLPOOL DRYER
Model wed560lhw2
Near Charlotte, North Carolina 28209
Caleb
Job Details:
11/13/2024
Unit needs new moisture harness. Unit runs fine on timed. When running using moisture sensor the unit run for a few seconds and stops. ; ordrng 1 WPW10298258 (Moisture harness) and 2 WP3387223 (Moisture strips)s
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Amherst, Massachusetts 01002
Chris B.
Job Details:
11/13/2024
Replaced all part and dryer running normal.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS
Near Belchertown, Massachusetts 01007
Chris B.
Job Details:
11/13/2024
Complaint that the dishwasher is not draining. Found bad drain pump. Quoted parts and labor. Replaced part and unit ran diagnostic cycle with no issues. No leaks detected. 1yr warranty on parts and labor. ; used 1 W11412291 (DRAIN PUMP) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF5A
Near Belchertown, Massachusetts 01007
Chris B.
Job Details:
11/13/2024
Complaint that the dishwasher is not turning on. Found bad touch pad and door latch. Will put in parts for approval.; rqstng P&A on 1 5304525218 (Door Latch) and 1 5304518467 (Control Touch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SARXXF02
Near Chicopee, Massachusetts 01020
Gary V.
Job Details:
11/13/2024
"Inspected and found ice chunk in ice bin causing binding when auger motor runs, cleared ice chunk and tested fine."
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Bristol, Connecticut 06010
Ruben C.
Job Details:
11/13/2024
Replaced control and console checked harness no corrosion on harness tested operation normal heating normally sending back harness; dspstn on spec-tagged invntry: 1 W11179310 CNTRL-ELEC
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Bristol, Connecticut 06010
Ruben C.
Job Details:
11/13/2024
Checked unit found blower wheel broken replaced blower wheel tested operation as normal as can be unit is a scratch and dent ; used 1 WP697772 (BLOWER WHEEL) from stock
We serviced a
GE WASHER
Model GUD27ESSM1WW
Near Bloomfield, Connecticut 06002
Jorden
Job Details:
11/13/2024
Tech was assigned as a helper;
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Granby, Connecticut 06060
Jorden
Job Details:
11/13/2024
Arrived and found no error codes stored in system and unit fully functional right off the bat. Auto test mode and quick cycle showed unit operating as designed. Informed customer should we return and find no manufacturing defect then customer would be responsible for service fee.
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Milford, Massachusetts 01757
Aimee Z.
Job Details:
11/13/2024
"Found when start drum doesnt turn also runs with door open .If I start and hand spin starts up.Needs motor tune up and door switch; rqstng P&A on 1 W11364931 (Mtr) and 1 W11551763 (Door switch), ordrng 1 4392067 (Tune up kit)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC3
Near Simsbury, Connecticut 06070
Ruben C.
Job Details:
11/13/2024
"Checked unit found capacitor open and had error for actuator replaced actuator and capacitor tested operation normal cleared codes and ran diagnostics normal; used 1 W10913953 (ACTUATOR), and 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
GE DISHWASHER
Model CDT865SSJ2SS
Near Avon, Connecticut 06001
Ruben C.
Job Details:
11/13/2024
Checked unit found display is not displaying segment gave cust estimate for ui board has 7 days to decided
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UG/AA
Near Milford, Massachusetts 01757
Aimee Z.
Job Details:
11/13/2024
"cust had running with a couple dishes not full dishwasher. They switched to finish and says leaks at under hour mark. Cust runs on auto using one tabRan on express wash this time is a cycle 1 hour cycle.Ran a hour no leaks on right side doesnt always leak.There was condensation by right botttom tub side.Didnt leak dont trust not going to leak again Called and spoke to Mike about callThe gasket , and spray arms have been replaced And other company replaced 2 doors."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Waterbury, Connecticut 06704
Jimmy R.
Job Details:
11/13/2024
"Checked over fridge and found middle draw handle stripped out fridge light module flashing and led out, door gasket ripped. Removed light and found faulty needs to be replaced checked door handle and found screws not holding due to stripped out unit will need new door assembly with screws and handle Will order. All parts tentative p/a ; ordrng 1 W11527432 (Led module) and 1 W11307302 (Door stainless) and 2 W11449276 (Screws)s and 1 W11045125 (Handle) and 1 W10830274 (Gasket), dspstn on spec-tagged invntry: 1 W11683243 LED KIT WHITE (12 LEDS)"
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ01
Near Waterbury, Connecticut 06705
Jimmy R.
Job Details:
11/13/2024
"Checked over unit and found filter stuck in machine again and not coming out or letting water In to make ice. Tried to remove filter and found it stuck in place, pulled filter and worked it out finding filter getting smashed where it goes into hosing causing it to bind, looked how filter slides in and found it seemed to be not lining up binding filter making it super hard to get in and out. Will order new filter housing,cap,cover and control box to fix issue ; ordrng 1 W10800356 (Filter cap) and 1 W11266112 (Housing) and 1 W10475416 (Filter cover) and 1 W10477560 (Control box)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Waterbury, Connecticut 06704
Jimmy R.
Job Details:
11/13/2024
"Ran unit and found machine would leak when water was on, traced leak and found water valve cracked and leaking water. Replaced valve and ran machine threw a cycle, unit is now washing and working to specs ; dspstn on spec-tagged invntry: 1 WPW10591570 MOTOR/SUMP , used 1 WPW10327249 (VALVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
11/13/2024
"Tested unit and found no ice in both ice makers an no water from dispenser, checked water fill at valve and found no water coming out of valve when activating checked supply line from house and found water had gotten shut off causing issue, tuned on water and ice makers are filling and dispenser is working. Customer also had the freezer draw making noise when pulling out, found lower freezer basket not set in place correctly causing frost and noise, adjusted and set basket in place unit now working to specs"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMB4
Near Dallas, North Carolina 28034
Ryan S.
Job Details:
11/13/2024
Customer complaint top spray arm still wasnt working showed me dishes bottom dishes were clean top dishes were not. Put on clear door. Found top spray arm not getting much water. Replaced sump from ts. Ran again now unit working as designed. ; used 1 W11613479 (MOTOR/SUMP) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Ludlow, Massachusetts 01056
Gary V.
Job Details:
11/13/2024
Inspected and found suds fault and off-balance fault. Customer may have washed something unusual unused too much soap clear the codes cycled through a cycle and all functions test fine now.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near East Longmeadow, Massachusetts 01028
Gary V.
Job Details:
11/13/2024
"Inspected and blower broken and needs seal as well, will order parts and return. Customer wants tues am.; ordrng 1 WP697772 (Blower wheel) and 1 W11596046 (Seal)"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Springfield, Massachusetts 01108
Gary V.
Job Details:
11/13/2024
"Inspected and found power connection to main board came loose, tightened and cycled, tested fine."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Norfolk, Massachusetts 02056
Aimee Z.
Job Details:
11/13/2024
Installed new drain pan on evap and new fan. When working on evap in fridge something dripped on head found drip from ice maker box on right side of fridgeShowed the wife drip that runs to bottom of fridge under left drawer I shut ice maker off. Cust doesnt use much ice.Took photo wasnt part of repair; dspstn on spec-tagged invntry: 1 W11087438 EVAP MOTOR
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Palmer, Massachusetts 01069
Chris B.
Job Details:
11/13/2024
"Complaint that the washer is not draining and keeps filling up too high. Found multiple issues. Bad control board, excessive sedimentation in the tub and water inlet valve clogged. Customer will not fix unit thinking it was under warranty for the 10yrs but it doesnt apply for parts not functioning. Collected trip fee.; dspstn on spec-tagged invntry: 1 W11116592 CNTRL-ELEC"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIV29PCMS03
Near New Britain, Connecticut 06053
Ruben C.
Job Details:
11/13/2024
Replaced parts tested operation normal had to clear drain hole with ice tested normal water went down afterdefrosting; dspstn on spec-tagged invntry: 1 W11452196 EVAP MOTOR and 1 W11457241 PAN-DRIP
We serviced a
KITCHENAID RANGE
Model KFGC506JSS07
Near Agawam, Massachusetts 01001
Mike K.
Job Details:
11/13/2024
"Replaced parts and still have issue, plugged into same outlet as rf, plugged into different outlet and works fine. Found 120vac from line to nuetral, but 60vac from line to ground."
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Longmeadow, Massachusetts 01106
Gary V.
Job Details:
11/13/2024
"Inspected and found pin that holds hinge sheered off, unit needs tub replaced to solve problem, quoted, they will call if wants repaired."
We serviced a
WHIRLPOOL DRYER
Model MED6630HW1
Near Plainville, Connecticut 06062
Andre
Job Details:
11/13/2024
Ck unit upon arrival and found unit making vibrating noise check and found lint build up in blower wheel causing a unbalanced rotation vacuum all lint and check operation unit is now operating to manufacturers specs
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF3
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
11/13/2024
I replaced all previously ordered parts tested operations no leaking occurring. Everything is working properly with no further issues found.
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Bristol, Connecticut 06010
Ruben C.
Job Details:
11/13/2024
Replaced lid still would not latch new latch installed was not engaging had to use another from truck now unit is locking normally ran diagnostics normal cycle normal; used 1 W11670519 (LATCH) from stock
We serviced a
GENERAL ELECTRIC DRYER
Model GTD33EASK0WW
Near West Brookfield, Massachusetts 01585
Glenn
Job Details:
11/13/2024
Found dryer temperature inconsistent not drying clothes. Order parts dryer operating thermostats ; rqstng P&A on 1 WE04X26214 (Thermostat) and 1 WE04X25194 (Thermostat) and 1 WE04X25196 (Thermostat)
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Ware, Massachusetts 01082
Glenn
Job Details:
11/13/2024
Installed idler pulley which was seized and not turning greased rollers tested all ok ; used 1 279640 (IDLER PULLEY) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Warren, Massachusetts 01083
Glenn
Job Details:
11/13/2024
Installed led in fresh food section tested all ok
We serviced a
MAYTAG WASHER
Model WFW70HEBW2
Near Brimfield, Massachusetts 01010
Glenn
Job Details:
11/13/2024
Installed part door spring tested all ok
We serviced a
JENN-AIR RANGE
Model JES1450FS2
Near Sturbridge, Massachusetts 01566
Glenn
Job Details:
11/13/2024
"Tested found shorted bake element then tested the oven bake for 240 only had 120. Installed the bake element. The board is shorted order part ; ordrng 1 W11297273 (Oven control board), used 1 W10779716 (ELEMENT) from stock"
We serviced a
WHIRLPOOL RANGE GAS
Model WFG510S0AW2
Near Sturbridge, Massachusetts 01566
Glenn
Job Details:
11/13/2024
Found loose contact on bake spark igniter causing no baking operation repaired loose connection tested all ok but drawer glides are worn out drawer is not sliding in and out and falls on the floor order parts ; rqstng P&A on 2 W10807828 (Drawer glides)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Charlton, Massachusetts 01507
Glenn
Job Details:
11/13/2024
"Installed compressor filter, dryer left drawer and control. tested for leaks with nitrogen no leaks found pull the vacuum. No leaks found charge system precious are good tested all OK"
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5201SR/AA
Near Shrewsbury, Massachusetts 01545
Lee
Job Details:
11/13/2024
"Customer states icemaker jammed does not operate, confirmed complaint. Icemaker motor jammed.Installed ice maker, ran test cycle, verified worked proper"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Worcester, Massachusetts 01605
Lee
Job Details:
11/13/2024
"Installed part ordered by previous tech, tested okayUnit did start working prior to my arrival but customer still wanted repair."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Worcester, Massachusetts 01603
Lee
Job Details:
11/13/2024
Installed both parts tested okay.; dspstn on spec-tagged invntry: 1 W11396717 DRAIN PUMP
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW1
Near Worcester, Massachusetts 01610
Lee
Job Details:
11/13/2024
"Installed control, ran cycle, tested okay"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Charlotte, North Carolina 28205
Clinton
Job Details:
11/13/2024
Fae1 customer stated the dispenser is not opening found error code for dispenser. ; ordrng 1 W11412300 (Dispenser) and 1 W11414073 (Vent)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Ludlow, Massachusetts 01056
Gary V.
Job Details:
11/13/2024
Inspected and found suds fault and off-balance fault. Customer may have washed something unusual unused too much soap clear the codes cycled through a cycle and all functions test fine now.
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Worcester, Massachusetts 01604
Lee
Job Details:
11/13/2024
"Customer states unit wont operateConfirmed complaint, found part of coin mechanism was bent so it was not triggering the timer when pushed, bent bar back to being straight and tested, unit is now working properly."
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Leicester, Massachusetts 01611
Lee
Job Details:
11/13/2024
Installed parts verified oven now works properly
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Grafton, Massachusetts 01519
Lee
Job Details:
11/13/2024
"Customer states unit make a lot of noiseConfirmed complaint, found compressor and fan making noise, freezer Evap fan has broken from hitting ice ball that developed on Evap, compressor making a lot of noise as well. Advised customer unit needs sealed system repair and to to contact Frigidaire."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Webster, Massachusetts 01570
Lee
Job Details:
11/13/2024
"Customer states unit wont fillConfirmed complaint, found solenoid getting stuck barely open,screens are cleared, customers shut off was leaking so had her sign water waiver, completed repair tested okay.; used 1 W11210459 (VALVE(USE ORIGINAL HARNESS)) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Charlotte, North Carolina 28212
Brandon
Job Details:
11/13/2024
Complaint unit is not washing properly. Found that pump was not working . Replaced with pump that was sent with me. Tested after installation. Tested properly with no leaks. And no other issues were found.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near North Attleborough, Massachusetts 02763
Aimee Z.
Job Details:
11/12/2024
Installed new spin basket and washplateRan diagnostics and spin test Working as intended
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Wilbraham, Massachusetts 01095
Chris B.
Job Details:
11/12/2024
"Complaint that the washer is giving a grinding noise while spinning. Error codes F3E2, F7E0. Found rotor screw loose and tighten it. Ran a diagnostic cycle but still noisy due to bad leaking gear case.; ordrng 1 W11393685 (Gear Case) and 1 W10734521 (Clutch) and 1 W11260238 (Rotor) and 1 W11195971 (Stator) and 1 W10752189 (Screw) and 1 W10909670 (Spanner Nut) and 1 2xFrameJob (2x Frame Job)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Denver, North Carolina 28037
Ryan S.
Job Details:
11/12/2024
Customer complained freezer gasket has water on top of it. Confirm complaint using gaskets from appliance fix live video to repair issue. Gaskets installed gaskets verified proper seal and operation.; used 2 W11159728 (GASKET) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM01
Near Charlotte, North Carolina 28273
Clinton
Job Details:
11/12/2024
Parts did not have need to reschedule ; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Charlotte, North Carolina 28203
Clinton
Job Details:
11/12/2024
Unit is error for float switch but there no water in it ordered control and switch; ordrng 1 W11410066 (Control) and 1 W11545764 (Float switch)