We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ3
Near Sturbridge, Massachusetts 01518
Chris B.
Job Details:
02/28/2025
Replaced parts and dishwasher working normal.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS571CIHZ01
Near Sturbridge, Massachusetts 01566
Chris B.
Job Details:
02/28/2025
Replaced all parts and refrigerator working normal. Adjusted doors and no leaks detected.; used 1 WP4373559 (FITTING 5/16-1/4) from stock
We serviced a
WHIRLPOOL RANGE
Model WFES3330RS0
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
02/28/2025
"Installed new gasket, verified proper operation and fit."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
02/28/2025
Returned to install timer and start switch. Installed parts ran unit for several minutes and start and dtoped unit several times. Verified proper operation.
We serviced a
GENERAL ELECTRIC DRYER
Model GFD85ESPN1RS
Near Brockton, Massachusetts 02302
Aimee
Job Details:
02/28/2025
"Found needs new door switch, runs with door open stuck open,Found the trike and catch sloppy doesnt close tight ; rqstng P&A on 1 WE04X34281 (Door switch) and 1 WE01X29738 (Door catch) and 1 WE01X34284 (Strike)"
We serviced a
GENERAL ELECTRIC LAUNDRY CENTER
Model GUD27ESSM1WW
Near Brockton, Massachusetts 02301
Aimee
Job Details:
02/28/2025
"Installed bearing and glides and tested complete.Cust also took 4 feet off the extra hose , now more direct flor air flow"
We serviced a
AMANA WASHER TOP LOAD
Model NTW4605EW0
Near Mansfield, Massachusetts 02048
Aimee
Job Details:
02/28/2025
Cust can smell strong order of oil.Found needs new Gearcase leaking oil all over cam and belt and motorCust needs Gearcase and cam with new belt Cust buying new sent estimate
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
02/28/2025
Customer complaint gasket broken on door confirm complaint water part scheduled return call for you. Have a good day.3-6-25am ; ordrng 1 W11542153 (Gasket)
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KBSD608ESS01
Near Charlotte, North Carolina 28270
Clinton
Job Details:
02/28/2025
Replaced ice maker and all led lights unit is fully operational after repair
We serviced a
MAYTAG WASHER TL
Model MVWX655DW1
Near Charlotte, North Carolina 28273
Clinton
Job Details:
02/28/2025
Unit had a failed actuator at replaced with truck stock parts unit is wash and spinning properly
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHZ18
Near Iron Station, North Carolina 28080
Ryan S.
Job Details:
02/28/2025
Customer complained dispenser wasnt working but started working again tested dispenser dispensed 4 cups of water verified proper operation. Informed customer recall back if issue persists.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
02/28/2025
Returned to install new outer drum. Lid lock and strike and agitator. Ran quick wash to verify proper operation.
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
02/28/2025
"Returned to install new capacitor, motor and actuator . Replaced all parts and ran diagnostics all functions working as designed."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4816FW3
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
02/28/2025
Customer complained unit keeps running by itself. Found drain pump constantly running. Pressure hose is ok. Needs new control board. Informed customer office will call when part comes in. ; ordrng 1 W11603810 (Control board)
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Charlotte, North Carolina 28269
Johnny
Job Details:
02/28/2025
"Error codes f6e3 control board/hmi communication error. Observed bits and pieces of something located in rotor and stuck to stator motor preventing motor from spinning, ordering all necessary parts for complete repair ; ordrng 1 W11627517 (Control board) and 1 W11680401 (User interface) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11260238 (Rotor) and 1 W11731988 (Harness.)"
We serviced a
WHIRLPOOL RANGE
Model WFE371LVS0
Near Charlotte, North Carolina 28269
Johnny
Job Details:
02/28/2025
Installed new parts. Tested unit. Cx verified unit Working as designed.; dspstn on spec-tagged invntry: 1 WP3149404 INFINITE SWITCH
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW06
Near Mooresville, North Carolina 28115
Johnny
Job Details:
02/28/2025
Rescheduled; schdld next appmnt for 3/5 WED AM
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS315SDHZ18
Near Charlotte, North Carolina 28269
Johnny
Job Details:
02/28/2025
"Went into service mode and activated each moving component on unit. Could not reproduce noise issue, unit is working as designed"
We serviced a
WHIRLPOOL DRYER
Model WED6150PW0
Near Charlotte, North Carolina 28269
Johnny
Job Details:
02/28/2025
Replaced door panel.
We serviced a
KITCHENAID WALL OVEN SINGLE
Model KOEC530PSS00
Near Charlotte, North Carolina 28278
Clinton
Job Details:
02/28/2025
Installed the broken supports for door switchs and appliance manager control after that unit is fully operational heating as designed. I left harness and other parts with customer.
We serviced a
KITCHENAID M/W OTR
Model KMHC319LSS00
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
02/28/2025
Found that serial number on ticket doesnt match serial number on unit. Updated information on ticket. Tested and found that something is broken inside door and rattling. Fan speed does not change regardless of setting. Control would not enter diagnostics. Quoted customer for replacement of door and saved estimate. Customer declined repair and is going to call Kitchenaid. Collected for service call on cc.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
02/28/2025
"Tested all surface burners and adjusted flame height for each burner. Tested oven, found it running hotter than set point. Adjusted oven calibration. Now very close to set temp. Range operating properly."
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near York, South Carolina 29745
Mitch H.
Job Details:
02/28/2025
"Tested and ran diagnostics. No stored error codes. Checked outside vent, good airflow. Found drive motor shutting down on thermal overload after about 10 minutes. Ordering motor and blower wheel. Checked part availability and scheduled return for 3/7 PM ; ordrng 1 W11126010 (Drive motor) and 1 WP697772 (Blower wheel)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS11
Near Charlotte, North Carolina 28277
Brandon
Job Details:
02/28/2025
Complaint customer is having issue with groceries freezing in front of damper door. Also unit seems to power off intermittently. On arrival I found that groceries were crowded around damper door causing improper air flow. Changed control with one that was sent with me for power issue. After installation unit tested properly. No other issues found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM
Near Charlotte, North Carolina 28277
Brandon
Job Details:
02/28/2025
Complaint unit is not dispensing cubed ice. Found that ice was frozen together in bin. Cleaned out bin and tested unit. Unit dispensed cubed and crushed ice as designed. No other issues found.; dspstn on spec-tagged invntry: 1 WPW10300022 ICE MAKER
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Charlotte, North Carolina 28277
Brandon
Job Details:
02/28/2025
Complaint unit is not washing dishes. Found on arrival that pump is bad. Pump had not been received yet. Please let customer know when we can return. ; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Charlotte, North Carolina 28227
Brandon
Job Details:
02/28/2025
Complaint unit is leaking water everywhere. Found on arrival that water valve was stripped. Replaced valve using truck stock. Tried to test after installation and found that water connection line was not the right one. Customer needs dishwasher water connection line for proper use. Other than that I did not find any other issues.; used 1 W11434044 (VALVE-INLT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Charlotte, North Carolina 28269
Johnny
Job Details:
02/28/2025
Installed new parts. Ran calibration cycle. Unit working as designed.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVW7232HW0
Near Charlotte, North Carolina 28262
Johnny
Job Details:
02/28/2025
F6e3 communication error between control board and user interface.; ordrng 1 W11419171 (Control board) and 1 W11478526 (User interface)
We serviced a
FRIGIDAIRE REFRIGERATOR FDB
Model GRFS2853AF2
Near Pawtucket, Rhode Island 02861
Lee
Job Details:
02/28/2025
"Customer states fridge gives error message adjustable temp drawer display does not light upConfirmed issue, found error message for adjustable temperature drawer thermistor, found molex for adt disconnected, reseated tested okay."
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF507HPS04
Near Warren, Rhode Island 02885
Lee
Job Details:
02/28/2025
"Customer states still no ice, temperatures around 14Confirmed issue, found high side pressure still at 120, low side around -8 frost pattern a little lighter on lower side, decided to pull vacuum, held for around 15 mins no drops, charged unit, I did have better low side pressure this time around -4, asked customer to contact use Monday if freezer does not reach 0"
We serviced a
MAYTAG DRYER
Model MED6230HC3
Near Johnston, Rhode Island 02919
Lee
Job Details:
02/28/2025
"Customer states unit makes loud noise every cycleConfirmed issue, found cabinet bent hitting drum, unit is within 30 days of purchase, will order and replace cabinet.Customer will contact office when parts arrive.; ordrng 1 W11417445 (Cabinet) and 1 4392067 (dryer repair kit)"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS4
Near Cranston, Rhode Island 02921
Lee
Job Details:
02/28/2025
"Customer states unit was originally on LP gas and is now on natural but has not been properly converted back, needs all orifices.Explained to customer this issue would not be covered under the warranty and quote for out of pocket repair. Customer did not want to continue with repair."
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near York, South Carolina 29745
Mitch H.
Job Details:
02/28/2025
"Checked and found washer would not start any cycle. Entered diagnostics, found F7E1 tachometer error. Ran control calibration, shifter activated and worked correctly but washer would not complete calibration. Exited calibration, ran automatic test cycle, completed properly. Could not clear error code. Quoted customer for replacement of control board and saved estimate. Customer declined repair. Collected for service call on cc."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF767SDHZ02
Near Lake Wylie, South Carolina 29710
Mitch H.
Job Details:
02/28/2025
"Disassembled freezer section. Removed and replaced left and right drawer slides. Removed evaporator cover and ensured drain was clear and draining normally. Reassembled, plugged refrigerator back in. Freezer door opening, closing and sealing correctly."
We serviced a
KITCHENAID REFRIGERATOR BO
Model KRFC704FPS06
Near Clover, South Carolina 29710
Mitch H.
Job Details:
02/28/2025
"Checked and tested. Found refrigerator evaporator fan not working. Turned breaker off. Disassembled refrigerator interior. Removed and replaced fan cover assembly. Tested heater, ohms out correctly. Left new heater with customer. Ensured all ice buildup on evaporator was cleared. Reassembled, tested, all operating properly."
We serviced a
MAYTAG WASHER TL
Model MVWB865GW0
Near York, South Carolina 29745
Mitch H.
Job Details:
02/28/2025
"Tested and found washer would not start or move to any cycle. Attempted to run diagnostics. Could not access. Removed and replaced control, can now enter diagnostics but would not run calibration. Found lid lock bad. Replaced lock from t/s. Entered diagnostics, completed control calibration. Tested washer, all functions now operating properly.; used 1 W10810403 (Lid lock) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0js4
Near York, South Carolina 29745
Mitch H.
Job Details:
02/28/2025
Checked and found light assembly bad. Removed and replaced light. Now operating properly.
We serviced a
JENNAIR DISHWASHER
Model JDTSS246GL0
Near Waxhaw, North Carolina 28173
Brandon
Job Details:
02/28/2025
On arrival I replaced the seal ordered. After installation I tested unit and unit tested properly. No other issues found with unit. No leaks detected.
We serviced a
MAYTAG REFRIGERATOR FDB
Model MSS25C4MGZ06
Near Waxhaw, North Carolina 28173
Brandon
Job Details:
02/28/2025
Went to install door on arrival and found water line was crimped. Will need to order another door for repair. Please let customer know when we can return.; ordrng 1 W11577825 (Door)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Scituate, Rhode Island 02857
Lee
Job Details:
02/28/2025
"Customer states unit does not dry the dishesEntered diagnostics, found no error messages, ran diag cycle with amp meter attached to heater wire, diagnostics cycle finished early heater never came on, getting 14 ohms at heater tested from acu, need to replace control.March 6 am; ordrng 1 W11629911 (Control)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW8127LC0
Near Lincoln, Rhode Island 02838
Lee
Job Details:
02/28/2025
"Installed part ordered by previous. Tech tested okay, ran diagnostics cycle found no leaks.also leveled unit."
We serviced a
GE RANGE
Model JGSS66SEL3
Near Franklin, Massachusetts 02038
Aimee
Job Details:
02/28/2025
"Installed new gas valve for front left side, couldnt smell or here gas Tested all burners complete"
We serviced a
WHIRLPOOL WALL OVEN ELECT
Model WOD51EC0HS20
Near Indian Land, South Carolina 29707
Jonathan J.
Job Details:
02/28/2025
Missing control and ui office to call to reschedule when parts are found or come in. ; O-emld tckt
We serviced a
SAMSUNG REFRIGERATOR FDB
Model RF217ACRS/XAA
Near Northampton, Massachusetts 01060
Mike K.
Job Details:
02/28/2025
"Rf evap drain pan is again frozen over, also getting ice build up in upper right of evap. Rest of evap has proper frost. Steamed clear drain and ice build up, is draining fine. quote for evap cover assy/thermistor and additional labor, accepted. Collected in full via cc; ordrng 1 DA97-11823A (Evap cover assy) and 1 DA32-00006S (Defrost thermistor) and 1 DA82-01415A (Drainage kit)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Pawtucket, Rhode Island 02860
Lee
Job Details:
02/28/2025
Installed part tested okay; dspstn on spec-tagged invntry: 1 W10734521 SLIDER
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDF510PSM0SS
Near Franklin, Massachusetts 02038
Aimee
Job Details:
02/28/2025
"Installed new soap dispenser,control, heater , fan ran cycle Cwa"
We serviced a
GE REFRIGERATOR SXS
Model Gfd28geldds
Near Wrentham, Massachusetts 02093
Aimee
Job Details:
02/28/2025
"Installed valve found blocked water entering valve .Need 1/4 water union to cut at top door Also needs 5/16 piece of water line Water to where goes into fridge doesnt come out Want to bring housing in case need, going to try to cut and defrost first ; ordrng 1 WR02X13684 (Filter head)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near North Attleborough, Massachusetts 02760
Aimee
Job Details:
02/28/2025
Installed harness pump and control and ran diagnostics ; dspstn on spec-tagged invntry: 1 W11399437 DRAIN PUMP and 1 W11643701 HARNESS LOWER
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Rock Hill, South Carolina 29730
Brandon
Job Details:
02/28/2025
Complaint units cooktop hot light is staying on intermittently. On arrival unit tested fine. All switches worked correctly and lights turned off when they were supposed to. Waited on the phone for an hour to document with safety team but no one answered. No repairs needed.
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Easthampton, Massachusetts 01027
Mike K.
Job Details:
02/28/2025
"Called enroute, lm. No answer at home, but was early. Ran other calls and returned. Replaced console and each function tested ok. Core collected for return to office"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Springfield, Massachusetts 01108
Jorden
Job Details:
02/28/2025
Replaced control electric tested ok
We serviced a
LG REFRIGERATOR
Model LFDS22520S/04
Near Springfield, Massachusetts 01119
Jorden
Job Details:
02/28/2025
Arrived I installed new freezer fan tested ok normal function
We serviced a
KITCHENAID KITCHEN
Model KDTM404KPS0
Near Ludlow, Massachusetts 01056
Jorden
Job Details:
02/28/2025
"Arrived and found customer had uninstalled unit before arrival. Verified with office (RC) coverage to replace the heater and nuts, replaced and could not test. Advised customer test unit and observe before letting it run unattended. Authorization # S17304 ; used 1 W11537778 (HEATER W/NUTS) from stock"
We serviced a
MAYTAG WASHER TL
Model MVWB765FW0
Near Ludlow, Massachusetts 01056
Jorden
Job Details:
02/28/2025
"Arrived and found error codes F0E3 (overload), F0E5 (off balanced) and F9E1 (long drain) stored in system, cleared codes. Ran auto test mode and all steps tested fine, calibrated and unit testing fine. Advised to decrease detergent usage and utilize proper cycles and options to match whats inside. Informed customer should return and find no manifesting defects then customer would be responsible for service fee."
We serviced a
SAMSUNG DISHWASHER
Model DW80CG4021SR
Near Attleboro, Massachusetts 02703
Aimee
Job Details:
02/28/2025
Installed new assy control and tested complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Fort Mill, South Carolina 29707
Jonathan J.
Job Details:
02/28/2025
"Complaint not cooling in either zone. I found compressor windings are open. Found condenser fan is on unit. Evaporator fan is on try changing out start device. No change as windings are open. ; ordrng 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) and 1 W11580057 (Compressor) and 1 W11566851 (Control), used 1 8201786 (OVERLOAD/RELAY KIT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPB2
Near Rock Hill, South Carolina 29730
Jonathan J.
Job Details:
02/28/2025
Complaint will not wash. I found sump motor has failed. Has error code F4E3 in fault history. No further issues found after replacing sump motor assembly. Cleared fault codes verified heater is offering normally upon departure in diagnostics menu.; used 1 W11613479 (MOTOR/SUMP) from stock
We serviced a
MAYTAG WASHER TL
Model MVW4505MW1
Near Rock Hill, South Carolina 29730
Jonathan J.
Job Details:
02/28/2025
Complaint unit will not wash stays on wash cycle and never progresses. Making a loud racket. I found error code F0e9 out of balance pause only error code in diagnostics history unit leaking from drain at the wall not on machine. Drain in wall is backed up. I leveled machine as I found custom floor is extremely out of level. Customer knew about drain issue. Ran a cycle of laundry through machine no issues found with machine now.
We serviced a
MAYTAG WASHER FL
Model MHW5630MBK0
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
02/28/2025
"Tested washer and found unit draining water and spinning normally, customer stated unit would not spin out they would put it on a drain and spin manually to spin it out. Checked cycles and found the spin speed settings on off or on low advised customer to make sure settings are on high and to keep a watch on them if any issue plz call back but unit is functioning as designed"
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW2
Near Meriden, Connecticut 06451
Jimmy R.
Job Details:
02/28/2025
"Tested unit and found dryer had been leaking gas after unit was installed, customer had to have gas company come out and shut gas off. Leak tested unit and found connection on back of unit for gas hook up leaking, found no pipe sealant on connection causing unit to leak gas. Added sealant to pipe connections bubble tested all connections and inside valve to make sure it was ok ran a cycle and unit is now operating to specs"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Bristol, Connecticut 06010
Jimmy R.
Job Details:
02/28/2025
"Tested unit and found when plugged in washer would just run drain pump nonstop until unplugged. Checked control and ran diagnostics found pressure sensor failure on control this is turning on drain pump unit will need new main control, could not get threw to safety need to call and see if they will cover parts ; ordrng 1 W11603810 (Cntrl)"
We serviced a
MAYTAG FREEZER
Model MFW2055FRZ00
Near Chicopee, Massachusetts 01020
Jorden
Job Details:
02/28/2025
"Arrived and tested by installing the new start device & overload capacitor, original compressor kicked on and began running perfectly. After 20 min frost pattern began forming and compressor drawing 1.1 amps. Temps reached 15? by the time we left. Advised customer to allow 48h before refilling unit with food, recommended customer observe temps."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Worcester, Massachusetts 01603
Glenn
Job Details:
02/28/2025
Complaint dryer runs but no heat. Tested found improper voltage to dryer. Tested at outlet it only has 120 on left terminal no voltage on the right terminal. Customer instruction need house electrical checked. The dryer is not the problem.
We serviced a
MAYTAG WASHER TL
Model WTW5105HW0
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
02/28/2025
"Tested unit and found machine erroring out and would never wash or spin, checked errors and found F0e2 over suds F7e6 motor circuit open f7e7 motor not reaching rpms F7e1 tachometer missing or wrong signal f5e1 lid switch fault, ran a self test and unit would spin and wash normally added clothes to unit and when washing unit would move agitator very little. Tested capacitor and actuator finding both had failed this caused unit to not ramp up and not work properly. Replaced both parts and unit is now washing and working to specs ; used 1 W11395618 (CAPACITOR/INTER COIL), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model MEW6630DDS
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
02/28/2025
"Tested unit and found upper oven not operating normally found broil element staying on all the time never cycling, found relay on main cntrl stuck on for broil this is causing u to over heat and have a run away temp. Tested lower oven and unit is operating and heating up properly, unit will need new main cntrl witch is no longer available customer will purchase a new oven"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Wolcott, Connecticut 06716
Jimmy R.
Job Details:
02/28/2025
"Installed new outer tub and ran unit thew a wash and spin, unit is now working to specs"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
02/28/2025
"Checked over unit and found dishwasher would not was great and soap dispenser not opening or closing. Checked dispenser and found spring broken not allowing it to open when calling for detergent, replaced dispenser and ran a wash cycle finding wash arms and filter plugged. Cleaned and advised customer on how to clean wash arms and filter, ran another cycle and unit is now washing and working to factory specs ; used 1 W10861000 (DISPENSER) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Grafton, Massachusetts 01536
Glenn
Job Details:
02/28/2025
Flood switch is faulty and has no continuity causing constant drain will need to order part flood switch; ordrng 1 W11545764 (Flood switch)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHV02
Near Agawam, Massachusetts 01001
Mike K.
Job Details:
02/28/2025
"Was making ice fine then this morning found tray mostly empty. Fan working, damper working, thermistors pass and icemaker tray. Replaced icemaker and unit filled and advanced.Unit is missing a shute seal. Ordered. Office to contact cs when parts come in with authorization to schedule return.; rqstng P&A on 1 WPW10287601 (Seal shute) and 1 W10830277 (Gasket), dspstn on spec-tagged invntry: 1 W11043013 VALVE , used 1 W10882923 (ICE MAKER) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW06
Near Mooresville, North Carolina 28115
Johnny
Job Details:
02/28/2025
Rescheduled; schdld next appmnt for 3/5 WED AM
We serviced a
WHIRLPOOL WASHER FRONT LO
Model WFW560CHW4
Near Warren, Massachusetts 01083
Chris B.
Job Details:
02/27/2025
All parts was installed and ran a calibration and a three diagnostic cycles and unit working normal. No leaks detected. This unit was a little troublesome to run diagnostics but after a few attempts and doing a couple of hard resets control board responding properly.
We serviced a
GE RANGE
Model JBS86SP4SS
Near Waterbury, Connecticut 06705
Andre
Job Details:
02/27/2025
Ck unit upon arrival and install switch and advance cycle and unit is operating to manufacturers specs
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HB01
Near Pawtucket, Rhode Island 02861
Lee
Job Details:
02/27/2025
"Customer states unit glass is cracking/chippingConfirmed issue, found chips on edge of cooktop, not a thermal event crack, quoted customer cost of repair."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Pawtucket, Rhode Island 02861
Lee
Job Details:
02/27/2025
"Customer states unit keeps drainingConfirmed issue, found control needs replacement.; ordrng 1 W11608056 (Control), dspstn on spec-tagged invntry: 1 W11210459 VALVE(USE ORIGINAL HARNES"
We serviced a
SAMSUNG DRYER ELECTRIC
Model Dve45n5300F/A3
Near Berlin, Connecticut 06037
Andre
Job Details:
02/27/2025
"Ck unit upon arrival and found unit operating but no heat. Disassembled unit and found heater coil separated, install heater element from truck stock and advance unit in to cycle and unit now operating to manufacturers specs ; used 1 DC97-14486A (ELEMENT) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE745H0FS1
Near Berlin, Connecticut 06037
Andre
Job Details:
02/27/2025
Ck unit upon arrival and check and found F6E1 error code Ohm out sensor and found 1100 Ohm at room temperature order control with sensor for replacement ; ordrng 1 W10833885 (Oven sensor) and 1 w11308431 (Control)
We serviced a
WHIRLPOOL DRYER
Model WET4027HW2
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
02/27/2025
"Tested unit and found dryer would not start a cycle, found dryer door not closing due to hinges loose. Fixed hinges and found door switch broken replaced switch and unit is now operating to specs ; used 1 WPW10569603 (DOOR SWITCH) from stock"
We serviced a
WHIRLPOOL COOKTOP
Model GLT3057RB01
Near Charlotte, North Carolina 28278
Clinton
Job Details:
02/27/2025
Installed new burner head unit lighting and holders unit is lighting ever time now
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Charlotte, North Carolina 28278
Clinton
Job Details:
02/27/2025
Unit has a failed control unit stuck in drain after cycle finished placed part order Lisa said will need to call once part arrives ; ordrng 1 W11607637 (Control)
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KBSN708MPS00
Near Charlotte, North Carolina 28278
Clinton
Job Details:
02/27/2025
Sr number 7741042290 called tech line on unit checked and tested heater assembly all checks fine. Unit has f4e1 error code defrost issue. Test 89 turned the defroster on diagnostics unit failed to turn on .checked voltage out from control u it had 15.5 volts from control to heater. Proper voltages are 120. Installed new control repeated test verified proper voltages . Fridge is out on and uninstalled by builder Custer will have builders re install.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Charlotte, North Carolina 28215
Johnny
Job Details:
02/27/2025
"Upon arrival unit was in use. Allowed it to finish cycle, ran test cycle, no error codes, unit working as designed."
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Charlotte, North Carolina 28262
Johnny
Job Details:
02/27/2025
"Cx stated unit not washing. Checked error codes. None present. Started dishwasher, water did not fill fast enough. This unit requires 2quarts of water in 46 seconds to enter cavity to perform properly. This is the exact same issue as previous visit that customer did not rectify. I removed water line from unit and demonstrated to cx the water pressure is too low. They witnessed it again. I poured two quarts of water into to demonstrate when unit has the necessary amount of water in cavity it performs as expected. They observed what I did. Unit is working as designed and cx will need to get water supply fixed. Since there were no functional failures a trip fee has been administered. Cx refused to pay."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Charlotte, North Carolina 28269
Johnny
Job Details:
02/27/2025
"No continuity in heater element. Replaced with new one, tested unit, heat is now present. Unit working as designed.; used 1 279838 (ELEMENT) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE510S0AS0
Near Charlotte, North Carolina 28269
Johnny
Job Details:
02/27/2025
"Right front element stays on high all times even when set to low. Observed burnt out switch, replaced, tested unit. Working as designed.; used 1 WP3149400 (INFINITE SWITCH) from stock"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC704FPS04
Near Charlotte, North Carolina 28216
Clinton
Job Details:
02/27/2025
Sr 7741044435 for some reason this compressor has an aluminum line going in to it Ive in stall many of these and Ive never seen this aluminum. At the time of service I did not have my lock ring kit. As I do not use it I took it out to free space in my van months ago. Customer does in fact have another fridge. Rescheduled for the following Saturday to get unit repaired attached photos to sd mobile. Sr number is from tech line I as I called to confirm the line was in fact aluminum ; schdld next appmnt for 3/1 SAT !
We serviced a
WHIRLPOOL WASHER TL
Model WTW8127LC1
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
02/27/2025
"Tested unit finding machine would just sit in a sensing cycle never moving checked for errors and found F7e9 locked rotor f7e3 basket engagement during wash f7e8 motor drive module over temp F6e3 communication error acu cannot hear mcu F0e5 off balance load. Tested unit running a diagnostics cycle and unit would just sit never washing or sensing, checked stator and found rotor had fallen off causing issues. Reattached rotor and added lock tight to bolt to stop from falling off again ran a calibration cycle and unit is now working to specs"
We serviced a
MAYTAG WASHER TL
Model MVW7232HW2
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
02/27/2025
"Tested unit and found washer would not fill with water properly leaving the clothes dry, ran a diagnostics cycle and found no errors in unit. Recalibrated control machine and advised customer on each cycle and how they work advised unit will always sense and never fill the first time. All operations are working normally"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Meriden, Connecticut 06451
Jimmy R.
Job Details:
02/27/2025
Tested unit and found machine would not wash or fill with water ran diagnostics and found errors 9-1 not draining 7-1 wash motor failure 5-1 door switch stuck open 8-2 fill valve issue. Tested wash motor and found motor super hot and just buzzing sump failed. Replaced motor&sump ran a wash cycle and unit is filling and operating to factory specs ; used 1 W11416362 (MOTOR/SUMP) from stock
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRT518SZFM02
Near Uxbridge, Massachusetts 01569
Glenn
Job Details:
02/27/2025
Found high side restricted in the capillary tube causing no cooling. Extended warranty is putting fridge into replacement status due to multiple cooling failures.
We serviced a
JENNAIR RANGE
Model JGRP436HL05
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
02/27/2025
User interface malfunction the start led on the user interface will not turn of when the temperature selector is in the off position oven will not heat order parts ; ordrng 1 W11492283 (User interface) and 1 W11620692 (Control board)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Worcester, Massachusetts 01605
Glenn
Job Details:
02/27/2025
Found dryer had hot air inside when the dryer was off upon removing the dryer vent. We discovered the heat is being back blown into the dryer from another dryer. This is a venting issue. Customer instruction need to have maintenance correct venting.
We serviced a
WHIRLPOOL WASHER TL
Model CAE2745FQ1
Near Worcester, Massachusetts 01606
Glenn
Job Details:
02/27/2025
Installed control board CB ordered part. tested in wash cycle all tested ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADW3
Near Worcester, Massachusetts 01604
Glenn
Job Details:
02/27/2025
Reinstalled upper rack tested all ok
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Charlton, Massachusetts 01507
Chris B.
Job Details:
02/27/2025
"Complaint that the washer is not cycling through correctly. Found error codes F7E1, F7E6 and F7E7. Found bad capacitor and motor when spun by hand its noisy and spindle is not straight. Quoted for parts and labor. Collected trip fee. Customer will call Whirlpool because they been having their issues on and off and going back and forth with the store. Customer mentioned that the parts and labor would at the price range of a new one. Collected trip fee."
We serviced a
LG REFRIGERATOR FDB
Model LSFXC2476S/01
Near Somers, Connecticut 06071
Jorden
Job Details:
02/27/2025
Arrived I installed top right door switch tested ok
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
02/27/2025
"I replaced all previously ordered parts, the calibration cycle in the calibration cycle during agitation. Fast cycle wash plate was going exceptionally fast. But placed unit in a quick wash cycle. Everything was working perfectly fine with issues if customer calls back order care case and wash plate. Do not suspect any further issues as it was performing normally on a quick wash cycle. I suspect it was something going on in the calibration cycle"
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT311FZDM05
Near Gastonia, North Carolina 28052
Ryan S.
Job Details:
02/27/2025
Installed ordered icemaker and fixed fill tube unit now working as designed verified proper operation
We serviced a
WHIRLPOOL RANGE
Model WFC310S0AW0
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
02/27/2025
"Returned to install all switches, checked functioning all switches, verified proper operation."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS325SDHV08
Near Denver, North Carolina 28037
Ryan S.
Job Details:
02/27/2025
"Calling techline, checked and find unit still only pulling 8.1 amps when compressor comes on.ran service diagnostics on all functions and no flipped breaker. Breaker is a 20amp gfci combination breaker in breaker box . Informed techline unit can run 30min sr7741041305 techline says to fill out be was breaker form have customer call electrician to replace gfci with no gfci breaker, call customer service for any more questions ."