We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Bristol, CT 06010
Ruben C.
Job Details: 06/07/2023
Checked unit found error code for long fill cleared code ran diagnostics normal both waters going in and stoping on pressure
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Wingate, NC 28174
Jonathan J.
Job Details: 06/07/2023
"Complaint, loud, grinding noise coming from underneath washer I found cam plastics are melted. Unit will need a new cam to fix. installed new actuator. I am rescheduling for Wednesday because I do not have the part in stock. ; ordrng 1 W10721967 (CAM KIT), used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Wingate, NC 28174
Jonathan J.
Job Details: 06/07/2023
"I replaced Gearcase washplate tower clutch hub and screws I tested operation performed a calibration procedure no additional issues found. Unit was full of mud under tub under washplate. No additional issue or noises found or heard. ; dspstn on spec-tagged invntry: 1 W10528947 HUB 1 W11239857 BELT , and 1 W11454372 GEARCASE"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Monroe, NC 28110
Jonathan J.
Job Details: 06/07/2023
"Complaint, power button will not operate. I found complaint through customer showed me. Power button is not operating on oven side for her. I replaced user interface customer paired unit to Wi-Fi. No additional issues found with oven user interface at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS1
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 06/07/2023
"Water leaking from left for tat bottom. Found no damage to tub. Replaced tub gasket and will order and replace bottom door gasket. Missing insulation will order . ; ordrng 1 W11664713 (Gasket) and 1 W11553445 (Insulation), dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP , used 1 W11483553 (GASKET) from stock"
We serviced a
KITCHENAID RANGE
Model KFED500ESS05
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 06/07/2023
Found left two burners only cycling on high. Not working on low needs new switches. ; ordrng 1 WPW10295048 (Inf switch) and 1 WPW10296657 (Inf switch)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Springfield, MA 01119
Roger R.
Job Details: 06/07/2023
"Found failed motor in sump assembly, replaced with new sump and unit working properly now ; used 1 W11085683 (MOTOR/SUMP) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD8300SW2
Near Monson, MA 01057
Roger R.
Job Details: 06/07/2023
"Found unit has a F1 error code indicating a failed main control board, will order and return asap; rqstng P&A on 1 WPW10111606 (Control, main)"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Ludlow, MA 01056
Roger R.
Job Details: 06/07/2023
"Found unit not filling with cold water. Needs new valve assembly. Part under mfg warranty. Labor charge only. ; ordrng 1 W11205048 (Valve, water)"
We serviced a
MAYTAG DRYER
Model LDE9304ACE
Near Chicopee, MA 01020
Roger R.
Job Details: 06/07/2023
"Found unit had bad drum support rollers. Quoted $39.99 each plus $199 labor and tax on parts Customer paid cash ; dspstn on spec-tagged invntry: 2 12001541 DRUM SUPPORT 1 WP6-3037050 IDLER PULLEY , and 1 Y303836 BLOWER WHEEL"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPI-17TKL-2
Near Chicopee, MA 01020
Roger R.
Job Details: 06/07/2023
Found unit checked okay. Frost pattern okay and not excessive. Found refrigerator setting at three out of 9 so I turned the temperature up.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2175GRS07
Near Chicopee, MA 01020
Roger R.
Job Details: 06/07/2023
Found unit had a frozen ice bucket where the cubes would not dispense. Cleared all ice and checked. Okay.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Granby, MA 01033
Roger R.
Job Details: 06/07/2023
Installed new console for dishwasher due to buttons not responsive. Unit now okay.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Holyoke, MA 01040
Mike K.
Job Details: 06/07/2023
"Unit is leaking from filter housing only when filter is is, has tried with two different filters.Quoted for filter housing.. approved. Collected payment in full.; ordrng 1 W11162042 (Housing)"
We serviced a
KITCHENAID RANGE HOOD
Model KVUB406GSS03
Near Mooresville, NC 28117
Mark C.
Job Details: 06/07/2023
"Unable to recreate issue instructed customer on the proper use and care of the unit, auto sense function information is located on page 14 in the use and care manual."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near South Windsor, CT 06074
Jeremy B.
Job Details: 06/07/2023
Found a hole in drain hose causing a leak. ; used 1 TJ78WDH (DRAIN HOSE 8'(COD ONLY)) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW96HEAc0
Near Bloomfield, CT 06002
Chuck M.
Job Details: 06/07/2023
Customer complaint is that washer is not working. Ran diagnostics and found error code F5e2 door lock failure. Door lock is getting voltage from control. Need door lock. Quoted customer P&L. Customer will fix himself or replace.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS04
Near Mooresville, NC 28117
Mark C.
Job Details: 06/07/2023
Unit is on and operating however the unit is running at approximately 68 degrees. Unit has no frost pattern. Units compressor is not activating due to a short start winding. Compressor and labor is covered under the 60 month sealed system warranty.; ordrng 1 W11557671 (Compressor kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Bristol, CT 06010
Ruben C.
Job Details: 06/07/2023
Replaced freezer door had to use fitting for water line goes from 5/16 to 1/4 inch informed cust to observe for 24 hours; used 1 WP4373559 (Fitting) from stock
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 06/07/2023
"Complaint oven not heating properly I found temps are as. Follow hi and lows 398 375 398,375 Customer calibrated unit to +30 degrees to hot I set unit to -5 calibration or 35 degrees cooler. unit average was 36.5 degrees to hot or 386.5 average degrees set to 350 degrees for calibration average temp was way to hot new temps are 331,368,331,368 average temp of 349.5 degrees giving a variance of 0.5 degrees Fahrenheit"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near East Windsor, CT 06088
Gary V.
Job Details: 06/07/2023
"Inspected and found capacitor broken, replaced with new capacitor and cycled,tested fine.; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
GE REFRIGERATOR
Model GFE26GSHFSS
Near West Springfield, MA 01089
Mike K.
Job Details: 06/07/2023
"Bottom drawer in rf froze, rest of rf too warm, freezer seems to be fine.Verified fr fan is running.Fr Evap cover frozen, steamed and able to get outer cover off, styrofoam cover frozen in place, steamed for a bit but not moving. Fan not running and no ice interfering . Able to get to Evap fan plug and getting 13vdc there, pulled fan out and after turning by hand it started up and kept blowing after that. Bad Evap fan.Continued steaming until rest of Evap cover came off, not overly blocked with ice and drain had clogged, so looks like defrost is working, steamed clear drain and quoted for just Evap fan and labor; ordrng 1 WR60X26866 (Evap fan rf)"
We serviced a
WHIRLPOOL ICEMAKER
Model GZ25FSRXYY0
Near Charlotte, NC 28216
Jenn F.
Job Details: 06/07/2023
Fridge freezing food. Water res is frozen. Needs new filter head with tank and control board. Order parts. ; ordrng 1 WPW10404689 (Control) and 1 W10502642 (Filter head and tank)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 06/07/2023
"Complaint washing machine, making loud, squealing noise very loud during the cycle as well. appears to have gotten louder since owning the washing machine. I found the drive belt slipping. I found no additional issues with washing machine at this time or water valves. sounds it is now making are normal unit filling properly. No error codes in fault history. No further issues after replacement of drive belt. ; used 1 WPW10006384 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Marshville, NC 28103
Jonathan J.
Job Details: 06/07/2023
Icemaker was in the off position. Customer was messing with it yesterday. Flip the switch on unit started making ice yesterday ice Ben is over a quarter of the way full and has been used all day today. No additional issues found with icemaker today. Gave customer advice on things to look for if unit stops making ice before calling for service. no cooling issues found at this time refrigerator is 36.5 freezer is -3.2°.
We serviced a
WHIRLPOOL DRYER
Model WGD5100HC0
Near Springfield, MA 01107
Roger R.
Job Details: 06/07/2023
"Found unit had a bad idler pulling for belt, belt also worn and rollers squeaky. Installed new dryer maintenance kit and checked, all okay ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
FRIGIDAIRE OVEN
Model FGGF3036TFE
Near West Springfield, MA 01089
Mike K.
Job Details: 06/07/2023
"Complaint of temps, unit shutting off after preheat then coming back on and off again.Explained that was normal operation, but that I would test it.Tested bake at 350.342 - 369, 341 - 369, 343 - 371, tested fine and consistent."
We serviced a
MAYTAG DRYER
Model MDE2706AYW
Near Westfield, MA 01085
Mike K.
Job Details: 06/07/2023
"Unit not tumbling, belt was intact, through heavily worn and cracked, found belt groce stripped on motor, and will no tighten or come off.Repair would require belt, motor and blower. Quoted."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Hartford, CT 06112
Chuck M.
Job Details: 06/07/2023
Customer complaint is that washer would not start cycle. Inspected and found drain pump is receiving constant voltage from control. Ordered control. ; ordrng 1 W11621183 (Control)
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC2
Near Windsor Locks, CT 06096
Gary V.
Job Details: 06/07/2023
"Inspected and found pin hole in tub hose causing leak, needs hose replaced, also drain hose connector is marred over and needs to be replaced, will order and return.; ordrng 1 W11549455 (Lower drain hose) and 1 W11316056 (Hose to tub), dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP"
We serviced a
MAYTAG DRYER
Model MEDC415EW1
Near Westfield, MA 01085
Mike K.
Job Details: 06/07/2023
"Unit not running, light comes on. Found open thermal fuse.Quoted for fuse/labor.Replaced and unit heating /tumbling properly, airflow is decent.; dspstn on spec-tagged invntry: 1 WPW10185992 TIMER , used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near South Windsor, CT 06074
Jeremy B.
Job Details: 06/07/2023
Installed new icemaker. Cycled power off for a few mins and then conducted fill test all checks ok. Please allow 24 hrs for ice production. If problem still continues all options for repair have been exhausted. Customer to call customer service and reference SR# from previous ticket.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS0
Near East Windsor, CT 06016
Gary V.
Job Details: 06/07/2023
"Inspected and found multiple problems ui panel buttons no longer functioning, main acu not sending voltage for heat and corrosion on panel . Will submit estimate.; rqstng P&A on 1 W11305303 (Main acu) and 1 W11231156 (panel) and 1 W11459348 (Facia)"
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM2
Near West Hartford, CT 06107
Chuck M.
Job Details: 06/07/2023
Customer complaint is that they put dish detergent in rinse aid dispenser and dishwasher flooded with suds. Removed dispenser and flushed out. Used vegetable oil to kill down suds. Tested and no suds found.
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near West Hartford, CT 06107
Chuck M.
Job Details: 06/07/2023
Customer complaint is that washer is leaking. Customer has video of water spraying out of drain hose. Inspected and ordered drain hose. ; ordrng 1 W11244231 (hose)
We serviced a
WHIRLPOOL WASHER
Model WFW88HEAW0
Near Wethersfield, CT 06109
Chuck M.
Job Details: 06/07/2023
"Customer complaint is that washer has error code F9e1. Ra diagnostics and found error codes F9e1 long drain. F5e2 door lock. Ran automatic test cycle and found washer spin cycle is noisy. Inspected and found basket is loose and has play. Shocks are also worn. Ordered tub assembly, shocks, extra time slots and additional tech. ; rqstng P&A on 1 WPW10409997 (tub-outer) and 1 W11415987 (Shock absorbers) and 2 ExtraTimeSlots (Extra Time Slots)s"
We serviced a
MAYTAG LAUNDRY CENTER
Model MVW6200KW2
Near Wethersfield, CT 06109
Chuck M.
Job Details: 06/07/2023
Customer complaint is that washer would not complete cycle. Inspected and found belt off. Belt is loose. Quoted customer for P&L. Customer will repair.
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Middletown, CT 06457
Chuck M.
Job Details: 06/07/2023
"Customer complaint is that washer was making a strange noise. Ran diagnostics and found error code F7e9 locked rotor. Inspected and spun basket manually and it spins freely. Inspected gear case, rotor and stator. All checked ok. Advised customer to record noise. Washer checked ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Thomaston, CT 06787
Jimmy R.
Job Details: 06/07/2023
"Tested unit found basket shaking and shaking loudly in spin cycle, remove basket and found hub worn out and rust build up on gear case causing issue with spinning and tub to be tight on shaft also suspensions very loose causing tub to shake. Will order new basket,Gearcase and hub Parts tentative p/a ; ordrng 1 W10752719 (Basket) and 1 W11130362 (Suspensions) and 1 W11454734 (Gearcase)"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Waterbury, CT 06708
Jimmy R.
Job Details: 06/07/2023
"Checked over unit and found machine not coming on and not heating up, checked main power supply to unit and found red to back no power found red to neutral giving 120v unit does not have enough power to supply oven to work properly advised customer and they had an attitude he called electrician and he started swearing in the phone that we are wrong, took pics of power supply and advised stove is ok unit need correct power to run"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near Naugatuck, CT 06770
Jimmy R.
Job Details: 06/07/2023
Run unit checks for leaking found leaking coming from drain standpipe when unit is draining. Drain is clogged and backing up when water is at a certain amount. Calibrate unit and check unit working to specs and instruct customer to clean drain pipe.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Middletown, CT 06457
Chuck M.
Job Details: 06/07/2023
Customer complaint is that FF door handle is broken. Ordered door handle. ; ordrng 1 W10837029 (handle)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHB0
Near Canterbury, CT 06331
Amanda R.
Job Details: 06/07/2023
Replaced control leaking is still intermittent mainly uses one hour wash leaks from behind door panel
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Dudley, MA 01571
Amanda R.
Job Details: 06/07/2023
No fill error code has hot water shut off going to unit explained that even when calling for inky cold water unit might
We serviced a
KITCHENAID FREEZER
Model KRFC604FSS01V
Near South Windsor, CT 06074
Jeremy B.
Job Details: 06/07/2023
Installed new evaporator cover. Cycled power off and reset. Set to proper settings. All checks ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Mount Ulla, NC 28125
Mark C.
Job Details: 06/07/2023
Unit has a uneven stream from the water dispenser causing it to miss the cup. Installed new water tube and discarded chrome dispenser ring. Unit is fully operational.
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Clover, SC 29710
Mitch H.
Job Details: 06/07/2023
Arrived to replace compressor. Found new compressor damaged out of box. Stub bent and crimped. Reordering compressor.; ordrng 1 WPW10605286 (Compressor) and 1 2Xtime (2X time)
We serviced a
KITCHENAID RANGE
Model KEBS177SWH04
Near Charlotte, NC 28269
Jenn F.
Job Details: 06/07/2023
Replaced the bake element. Tested ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Davidson, NC 28036
Mark C.
Job Details: 06/07/2023
At the end of the harvest cycle unit is overflowing due to the ice maker calling for too much water.; ordrng 1 W11658802 (Ice maker)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Crouse, NC 28033
Ryan S.
Job Details: 06/07/2023
Customer complained unit not heating . Found heater working after running service mode found unit working as designed. Informed customer to use jet dry. And make sure water is hot at tarp before starting dishwasher. ; dspstn on spec-tagged invntry: 1 W10518394 HEATER
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC3NHAXVY01
Near Mount Holly, NC 28120
Ryan S.
Job Details: 06/07/2023
Customer complained unit leaking. Customer had water line repaired previously. Found water filter housing leaking. Quoted $472. Collected via card. Scheduled return call for 6-12-23. Customer wanted to work on oven but model serial number tag wasnt peel.d off customers had to look for Manuel to get model serial said she will get model serial when returning. ; ordrng 1 Wpw10121140 (Filter housing)
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Charlotte, NC 28209
Ryan S.
Job Details: 06/07/2023
"Customer complained unit wont start. Upon arrival found proper. Outage to unit. Found thermal fuse and door switch good. Found board on control had fallen off panel, took picture. . Resecured panel and put small screw in hole provided on board. Read and ran unit. Verified proper operation."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Charlotte, NC 28210
Ryan S.
Job Details: 06/07/2023
"Retuned and found freezer gasket falling off, put sealant around both gaskets and Informed customer to not open unit for a few hours to let set. Verified proper cooling and operation. ; used 1 WP482338 (FOOD GRADE ADHESIVE) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Charlotte, NC 28277
Ryan S.
Job Details: 06/07/2023
Customer complained of frost buildup inside unit. Found frost buildup around damper/ baffle. Found baffle not closing. Ordering baffle motor. Scheduled return call for 6-13-23 am ; ordrng 1 WP2221296 (Baffle)
We serviced a
IKEA DISHWASHER
Model IDT930SAGX0
Near Charlotte, NC 28277
Ryan S.
Job Details: 06/07/2023
"Customer complained unit leaking on left side. Ran unit and ran unit for 30 mins with no leaks. O leaks on drain pump or hoses. No inlet valve leaks, no sump seal leaks. No inlet hose leaks. No leaks from door. No leaks from float switch seal . Drain line is running high enough and no running back into unit. Informed customer o leaks detected, no leaks from dispenser on door. if leak happens again take pictures under unit and call back. Verified proper operation of unit. ; dspstn on spec-tagged invntry: 1 8269144A DRAIN HOSE"
We serviced a
JENN-AIR OVEN
Model JJW2430IL01
Near Charlotte, NC 28278
Ryan S.
Job Details: 06/07/2023
Retuned to install Ui ordered. Installed Ui. Ran bake preheat and unit started heating. Verified proper operation.
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Huntersville, NC 28078
Mark C.
Job Details: 06/07/2023
"Unit is showing a long fill error, found unit is filling properly with good water pressure. No blockages or leaks in the pressure tube. Indicating a miscommunication between the pressure sensor and the control.; ordrng 1 W11316246 (Switch) and 1 W11456953 (Pressure hose) and 1 W11550649 (Control) and 1 W11316252 (Upper harness)"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Huntersville, NC 28078
Mark C.
Job Details: 06/07/2023
Unit is leaking from the heating element causing floor damage Installed new heater unit is fully operational with no leaks. Left damaged part with the customer in case of damage claims. ; used 1 W11537778 (Heater) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Huntersville, NC 28078
Mark C.
Job Details: 06/07/2023
Installed new element and thermostat kit unit is fully operational.; used 1 279838 (ELEMENT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Marshville, NC 28103
Jonathan J.
Job Details: 06/07/2023
"Complaint freezer not cooling properly everything melted defrosted 15 to 20° in the freezer section per customer. Freezer temp as of right. The second is -4 evaporator has a full frost pattern on it going all the way up all the way down Cannot duplicate issues with refrigerator here today. Pressures are 35 psi equalized pressure is -9 psi steady 80 psi, high side steady evaporator drain pan is 3/4 of the way full of water. I suspect customer may have had a defrosting issue that worked its way free. I called Whirlpool technical assistance. Office file number 7736582054 file number. Whirlpool agrees unless there is a floating restriction in the sealed system that unit more than likely had a defrosting issue that rectified itself icemaker is a quarter of the way full of ice unit started cooling yesterday per customer. Customer only had a cooling issue in the freezer zone not the fresh food zone."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Charlotte, NC 28214
Robert A.
Job Details: 06/07/2023
The wrong color door was sent and the handle was not sent with me. The cx states that a door handle was supposed to be ordered as well. Im ordering the parts for the return visit.; ordrng 1 W11600322 (Upper door panel) and 1 W11110499 (Door handle)
We serviced a
MAYTAG DISHWASHER
Model WDT750SAKZ0
Near Charlotte, NC 28216
Robert A.
Job Details: 06/07/2023
Cx complaint that the unit is not turning on at all. I inspected the unit to confirm the complaint. The switch on the wall was in the on position but the unit is not responding at all. I checked incoming power and the control LED is flashing getting 122v. I checked and secured the connector and harness to the UI control. The unit needs a new UI control and panel to resolve the issue. The unit is working as designed.; ordrng 1 W11460962 (UI control) and 1 W11460908 (UI panel)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Charlotte, NC 28208
Robert A.
Job Details: 06/07/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Oxford, MA 01540
Amanda R.
Job Details: 06/07/2023
Complaint frost build up randomly on things in freezer recommended taking a picture water dispenser is leaving calcium mark on front of freezer door replaced ice door assembly
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Charlotte, NC 28213
Jenn F.
Job Details: 06/07/2023
"Replaced gearcase, cam, agitator and suspension rods. Calibrated unit. Ran diagnostic. Tested ok ; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT and 1 W11454741 GEARCASE"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Mint Hill, NC 28227
Jenn F.
Job Details: 06/07/2023
"Lid separating at the hinge on left side. Replaced the lid, control board and latch assembly. Tested ok. ; dspstn on spec-tagged invntry: 1 W10810403 DOOR LOCK and 1 W11400681 CNTRL-ELEC"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Naugatuck, CT 06770
Jimmy R.
Job Details: 06/07/2023
"Checked over machine and found both sections not cooling and unit not running, checked compressor and found not running removed ptc relay and connected new, compressor came on and started to buzz and kicked off on the overload compressor faulty and needs to be replaced. Will order new compressor kit,couplers,r600 bottle and lock prep glue ; ordrng 1 W11574734 (Compressor kit) and 1 W11504445 (Coupler) and 1 W11504415 (Coupler) and 1 W11506621 (Coupler) and 1 W11506635 (Process stub) and 1 R600a (Bottle) and 1 Lockprep (Glue) and 1 W11504447 (Coupler) and 1 W11504450 (Coupler)"
We serviced a
WHIRLPOOL DISHWASHER
Model wdt970sahw0
Near Charlton, MA 01507
Chris B.
Job Details: 06/07/2023
"Complaint that the unit is not heating nor washing properly. Found bad wash pump. Quoted for parts and labor. Replaced part and unit running normal. Lower Wash arm broke while installing and will order part for customer at no charge.; ordrng 1 W10837249 (Wash Arm), dspstn on spec-tagged invntry: 1 W11087376 MOTOR/SUMP"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Cheshire, CT 06410
Jimmy R.
Job Details: 06/07/2023
"Replace broken door strike, calibrate unit and check unit working to specification.; used 1 W11457841 (STRIKE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Meriden, CT 06451
Jimmy R.
Job Details: 06/07/2023
"Evaluate unit checking for noise thats not normal, ran diagnostic and hear noises coming from the back of unit. Pull unit out and found water copper supply line hitting back panel plate. Make adjustments to copper line and check unit working normal no more noise. ; dspstn on spec-tagged invntry: 1 W11236851 DIFFUSER"
We serviced a
WHIRLPOOL COOKTOP
Model Jgd3536ws01
Near Charlotte, NC 28211
Robert A.
Job Details: 06/07/2023
Cx said she is not home at the moment and will have to reschedule her appt. I did not go to the home or diagnose the unit.; O-emld tckt
We serviced a
GE REFRIGERATOR
Model GTS16G5HJRSS
Near Charlotte, NC 28226
Robert A.
Job Details: 06/07/2023
"Cx complaint that the unit is not cooling in the RC. I inspected the unit to confirm the complaint. I found the exit duct from the RC to the FC was clogged with ic not allowing warm air to exit the unit. I removed the ice from both inlet and outlet ducts and tested the unit for the cx. The unit is still not getting good airflow. I checked the evap fan, it is not rotating. I spun it by hand and it rotated slowly. The unit needs a new evap fan to resolve the issue. Im ordering the parts for the return visit. The cx paid in full by CC.; ordrng 1 WR60X31522 (Evap fan motor)"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Charlotte, NC 28270
Robert A.
Job Details: 06/07/2023
"Cx complaint that the unit makes a weird noise at the end of the cycle. I inspected the unit to confirm the complaint. The unit heats, tumbles and has good airflow. I ran a 15 min timed cycle to wait for the end of cycle signal. The signal sound is normal. I recommended for the cx to record the noise to help us identify the issue. The unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW0
Near Worcester, MA 01609
Amanda R.
Job Details: 06/07/2023
F25 tachometer error needs mcu and motor ; ordrng 1 WPW10384849 (Mcu) and 1 W11191299 (Motor)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Holden, MA 01520
Amanda R.
Job Details: 06/07/2023
"Replaced all parts tested operation normal ; dspstn on spec-tagged invntry: 1 W10754448 CLUTCH 1 W11419171 CNTRL-ELEC , and 1 W11550891 AGITATOR"
We serviced a
MAYTAG WASHER
Model MVWB980BW0
Near Holden, MA 01520
Amanda R.
Job Details: 06/07/2023
Basket filling with water with unit off solenoid bad replaced valve assembly soft close on hinges dont work both hinges no longer available ; dspstn on spec-tagged invntry: 1 W10853723 VALVE
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW0
Near Grafton, MA 01536
Amanda R.
Job Details: 06/07/2023
Long drain error wires going to drain pump broken fixed wires tested draining normally
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Spencer, MA 01562
Chris B.
Job Details: 06/07/2023
Complaint that the unit is not cycling through properly. Found voltage drop that would disrupt the washer to run properly. Ran diagnostic test and found no issues with the washer.; dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Worcester, MA 01604
Chris B.
Job Details: 06/07/2023
Complaint that the unit is not washing properly. Found bad gear case leaking oil. Will order parts for a return visit.; rqstng P&A on 1 W11393685 (Gear Case) and 1 W10902814 (Wash Plate) and 1 W10754158 (Stator) and 1 W10734521 (Slider) and 1 W10754161 (Rotor) and 1 W10754448 (Clutch) and 1 W10909670 (Spanner Nut) and 1 2xFrameJob (2x Frame Job)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Huntersville, NC 28078
Mark C.
Job Details: 06/06/2023
Installed feed tube spray arm and retainer unit is fully operational.
We serviced a
KITCHENAID MICROWAVE
Model KMHC319EBS3
Near Suffield, CT 06078
Gary V.
Job Details: 06/06/2023
"Inspected and found upper door vent trim dislodged from frame, reinserted and cycled, tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJB00
Near Watertown, CT 06795
Jimmy R.
Job Details: 06/06/2023
"Checked over unit and found machine cooling as designed found temps reading 39 if fridge section and -2 in freezer section checked produce in unit and found cold and drinks cold, removed evap and found frost pattern perfect checked returns and clear used steam to blow thew air tunnel and air moving properly, found little ice on top of air vents in freezer melted ice and checked air flow, found damper opening and air moving as designed into fridge section.advised customer all operations are working as designed went thew compressor and all cooling functions and unit is working to specs. Customer will need a second opinion if having same issue with cooling"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Manchester, CT 06040
Jeremy B.
Job Details: 06/06/2023
Water leaking. Found water mines reversed at bottom of door. Corrected and all checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Windsor, CT 06095
Gary V.
Job Details: 06/06/2023
Inspected and found no faults or problems at this time. Cycled thru diagnostics and everything tested fine. Customer may have had off balance load.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS4
Near Windsor Locks, CT 06096
Gary V.
Job Details: 06/06/2023
"Inspected and found drain tube clogged, cleared out and tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Windsor Locks, CT 06096
Gary V.
Job Details: 06/06/2023
Inspected and found ff side door warped and not closing properly. Needs new door. Will order and customer will call when door arrives. Entitlement shows in warranty. She will furnish receipt on return trip.; ordrng 1 LW11258450 (Ff side stainless door)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Vernon, CT 06066
Gary V.
Job Details: 06/06/2023
"No answer on phone or door, office confirmed.; saved tckt"
We serviced a
SAMSUNG DRYER
Model DV48H7400EW1A2
Near Somers, CT 06071
Gary V.
Job Details: 06/06/2023
"Inspected and found lint build up on blower wheel causing noise, and rollers dry, cleared out and tested fine.; dspstn on spec-tagged invntry: 1 DESAMKIT DRYER REPAIR KIT"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS0
Near Agawam, MA 01001
Roger R.
Job Details: 06/06/2023
Found connection at gas valve from house to regulator was loose by one or two turns. Tightened and checked for leaks with bubble detection and unit all okay no leaking
We serviced a
MAYTAG DRYER
Model MED5500FW0
Near Watertown, CT 06779
Jimmy R.
Job Details: 06/06/2023
"Customer complain of squealing noise when operating, check unit operations and observe loud noises. Take unit apart and found pulley bad worn out, replace pulley kit,rollers an belt. Ran unit and checked working to spect and heating.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Waterbury, CT 06704
Jimmy R.
Job Details: 06/06/2023
"Customer state lights goes out and unit stop working, he would unplug unit and unit reboot itself and started working again. Review notes from service matters and determines main control and power supply board needed. Parts order for authorization and return service. Parts tentative p/a ; ordrng 1 W10830288 (Cntrl) and 1 W10843055 (Main cntrl) and 1 W10830278 (Main power supply cntrl), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW0
Near Charlton, MA 01507
Amanda R.
Job Details: 06/06/2023
Not agitating no errors codes saved spinning normally wash plate stripped ; ordrng 1 W10902814 (Washplate)
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS3
Near Charlotte, NC 28278
Robert A.
Job Details: 06/06/2023
I installed the ordered parts and tested the unit is working. The unit is working as designed.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Blacksburg, SC 29702
Mitch H.
Job Details: 06/06/2023
"Replaced clutch and slider. Ran DLMS calibration, ran component tests for agitate and spin. All functions tested good and operating properly.; used 1 W10734521 (Slider) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB04
Near Manchester, CT 06040
Jeremy B.
Job Details: 06/06/2023
Tech was assigned as a helper;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near West Springfield, MA 01089
Roger R.
Job Details: 06/06/2023
"Found failed ice maker, getting power but not harvesting. Quoted for new ice-maker and labor will return to install asap; dspstn on spec-tagged invntry: 1 4317943 ICE MAKER"
We serviced a
AMANA RANGE
Model AGR5330BAS
Near Springfield, MA 01109
Roger R.
Job Details: 06/06/2023
Found unit working okay at this time all four surface burners working and lighting okay. Also oven light bulb has failed and need to be replaced. Customer to install new bulb.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Southington, CT 06489
Jimmy R.
Job Details: 06/06/2023
"Tested unit found machine filling with water but never agitating found tub moving when washing, checked actuator and found it had fallen out of cam causing unit to not shift and not wash properly. Fixed actuator and secured to stop from falling out recalibrated unit and all operations now working to specs"
We serviced a
SAMSUNG REFRIGERATOR
Model RS267TDRS
Near Easthampton, MA 01027
Roger R.
Job Details: 06/06/2023
Found shelves not in the proper places and causing the freezer door to not close. Defrosted unit and reset shelves. All checks okay.
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS11
Near Easthampton, MA 01027
Roger R.
Job Details: 06/06/2023
"Found bad main board causing cooktop light to stay on at all times. Replaced and checked, all okay"