Service History 193

We serviced a

MAYTAG WASHER TL

Model MVW4505MW1

Near Uxbridge, Massachusetts 01569

Aimee

Job Details: 05/16/2025

F7 e1 and broken harnessCust buying newNot happy with washer

We serviced a

FRIGIDAIRE REFRIGERATOR FDB

Model FG4H2272UF

Near Millis, Massachusetts 02054

Aimee

Job Details: 05/16/2025

Installed new Pcb count get the augar out tried to steam and my steamer brokeNeed to go back to install fan and harness; O-emld tckt

We serviced a

WHIRLPOOL FREEZER

Model WZF57R16FW06

Near Worcester, Massachusetts 01605

Glenn

Job Details: 05/16/2025

Steam evaporator replaced evaporator thermistor and control tested all OK

We serviced a

WHIRLPOOL REFRIGERATOR

Model GWE19JSLAFSS

Near Enfield, Connecticut 06082

Gary V.

Job Details: 05/16/2025

"Installed new heater and bimetal cycled back on, please allow 24-48 hours for temps to regulate."

We serviced a

MAYTAG DISHWASHER

Model MDPS6124RZ0

Near Fort Mill, South Carolina 29707

Clinton

Job Details: 05/16/2025

Fixed the plumping issues under sink it was a small its was outed very odd. Customer says the unit wont go through a cycle with out having f9e1 even tho every time i start and drain the u it is does it drain fine and Fast every time. The fan is running for drying Im ordering control and fan assembly as nothing mechanical wrong with unit office will call once parts arrive; ordrng 1 W11414073 (Fan) and 1 W11731014 (Control)

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Charlton, Massachusetts 01507

Glenn

Job Details: 05/16/2025

Found start winding failure dryer will not spin unless the inner basket baffle is pushed by hand. Needs motor and blower wheel ; ordrng 1 W11549461 (Motor Drive) and 1 WP697772 (Blower wheel)

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Providence, Rhode Island 02904

Lee

Job Details: 05/16/2025

"Customers unit has already been registered back in 2020, customer will reach out to whirlpool"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Uxbridge, Massachusetts 01569

Lee

Job Details: 05/16/2025

"Customer states takes multiple cycles to dry clothesConfirmed issue, found poor venting customer states vent cleaned recently, checked outside and found the damper was bent and not allowed to fully open, explained to customer this is reason for poor venting and needs replacement."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Oxford, Massachusetts 01540

Glenn

Job Details: 05/16/2025

Installed wash pump assembly tested all OK no leaks

We serviced a

WHIRLPOOL RANGE

Model WFG515S0JS1

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 05/16/2025

"Tested and found that gas valve energized and igniter would spark for approximately 3 seconds then control would drop out and clock would begin flashing. Removed back, inspected all wiring, no issues found. Ordering control. Checked part availability and scheduled return for 5/21 PM ; ordrng 1 W11393093 (Control)"

We serviced a

MAYTAG REFRIGERATOR TM

Model MRT118FFFH09

Near Charlotte, North Carolina 28210

Caleb

Job Details: 05/16/2025

Replaced parts needed for repairs. Unit checks fine and making a good seal at this time.

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KRFF507HPS03

Near Fort Mill, South Carolina 29708

Caleb

Job Details: 05/16/2025

Temps in both sections are 4 to 5 degrees higher then the set temps in both sections. Customer states that it has made ice once or twice and only present in the morning. Unit has had its compressor replaced may be undercharged. I set them temps lower. Freezer section was somehow set to 4 degrees. Customer to call Monday if unit is making ice. Nothing wrong with icemaker and all icemaker components. ; ordrng 1 W11574734 (Compressor)

We serviced a

MAYTAG REFRIGERATOR TM

Model MRT118FFFH09

Near Charlotte, North Carolina 28210

Clinton

Job Details: 05/16/2025

Replaced all damages parts door is now closing properly as well as fan replaced is now working properly

We serviced a

GE DRYER

Model GTD72EBSN0WS

Near Southwick, Massachusetts 01077

Mike K.

Job Details: 05/16/2025

"Making scraping noise when drying, glides ok, but item stuck between glides and basket, removed and unit running smoothly"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS571CIHZ01

Near Bloomfield, Connecticut 06002

Mike K.

Job Details: 05/15/2025

"Icemaker not working, wires broke at door harness. Ordering door assy stainless steel. Advised cs that part will ship directly to them. could take up to 6weeks. To call us when arrives to schedule return trip to install.; ordrng 1 LW11202405 (Freezer door)"

We serviced a

AMANA DISHWASHER

Model ADB1400AMS1

Near Windsor, Connecticut 06095

Mike K.

Job Details: 05/15/2025

Replaced rack roller assy on right side and working fine

We serviced a

WHIRLPOOL WASHER TL

Model WTW4850HW3

Near Granby, Connecticut 06035

Mike K.

Job Details: 05/15/2025

"Unit unplugged on arrival. Plugged in and went into manual drain. No kinks/damage to pressure hose found. Unit has F3e1 error in history.Service pointer S153EB applies to this failure , will cover part/labor of new control. Ordering control. Collected for service call. Office to contact cs when parts come in to schedule return ; ordrng 1 W11607637 (Control)"

We serviced a

MAYTAG DISHWASHER

Model MDBH975AWW

Near Enfield, Connecticut 06082

Gary V.

Job Details: 05/15/2025

"Inspected and found door latch broken, replaced with new latch and cycled. Tested fine. Honored the $20 senior discount."

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT518SZFM

Near Attleboro, Massachusetts 02703

Aimee

Job Details: 05/15/2025

"Found ice ball in freezer took photofound leak at evap ball ice , didnt find on in condensor.Leak check before add parts.Amps o.8134.freon; rqstng P&A on 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ2

Near Pawtucket, Rhode Island 02860

Aimee

Job Details: 05/15/2025

Got there land lord decides not to repair Buying newWrong phone number to land lord

We serviced a

WHIRLPOOL DRYER

Model WED8620HC2

Near Matthews, North Carolina 28104

Clinton

Job Details: 05/15/2025

Panel on the side dented pulled dent out. Slight dent screws scraping on the side

We serviced a

WHIRLPOOL DRYER

Model WED9150WW1

Near Charlotte, North Carolina 28277

Clinton

Job Details: 05/15/2025

Customer canceled when I called

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS571CIHZ00

Near Charlotte, North Carolina 28277

Clinton

Job Details: 05/15/2025

Wiring harness cut at the bottom of door order door Custer informed to check part for damage and then call office to get set up for service ; ordrng 1 LW11089011 (Door)

We serviced a

MAYTAG WASHER TL

Model MVWC565FW3

Near Cumberland, Rhode Island 02864

Lee

Job Details: 05/15/2025

"Customer states unit does not advance cycles, confirmed issue, found error code for long fill.Tested both hot and cold have proper flow but did notice stand pipe is much too low and will create a siphon, explained to customer to have stand pipe raised to height of machine."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KBSD602ESS01

Near Lincoln, Rhode Island 02865

Lee

Job Details: 05/15/2025

Installed door tested okay

We serviced a

WHIRLPOOL WASHER TL

Model WTW5105HW0

Near East Providence, Rhode Island 02914

Lee

Job Details: 05/15/2025

"Customer states unit fills on it own had to unplug unit and when she uses it she gets error message spin limited by water temperature Confirmed both hot and cold valves are correct, did find error message 0-4 , will order and replace control and valves.; ordrng 1 W11400157 (Valve) and 1 W11543997 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF555SDFZ11

Near Plainville, Connecticut 06062

Andre

Job Details: 05/15/2025

"Ck unit upon arrival have customer push for ice from dispenser and unit dispensing ice, ice bucket is full. Inform customer ice can froze together. Inform customer to a small knock on outer bucket can free ice up and to just try again. Inform customer rust is not covered and he would need to get a Authorization from whirlpool for all 3 doors to be replace for rust. At this time no mechanical failure"

We serviced a

MAYTAG WASHER TL

Model MVW4505MW2

Near Smithfield, Rhode Island 02828

Aimee

Job Details: 05/15/2025

Installed new control and ran dianostics complete

We serviced a

MAYTAG DRYER

Model MGD6230HW

Near East Providence, Rhode Island 02915

Lee

Job Details: 05/15/2025

Installed blower wheel tested okay; dspstn on spec-tagged invntry: 2 WP697772 BLOWER WHEEL

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRU17G4JW22

Near Suffield, Connecticut 06093

Mike K.

Job Details: 05/15/2025

Replaced thermostat and not is running and starting to cool

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FPS05

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 05/15/2025

"Sectioned unit off and cleared all lines with 250psi of nitrogen replaced drier and compressor refilled with 250psi of nitrogen and water 20 min checking pressures, found pressures holding and steady. Pumped unit down into a vacuum for 30 min and unit held vac, recharged unit with r600 and waited for unit to cool found freezer section fully frosting temp was at 60 when arrived down to 22 degrees. Advised customer to add water to freezer and make sure it is freezing in 24 to 48 hrs ; dspstn on spec-tagged invntry: 1 R600A R600A 14.8 OZ"

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 05/15/2025

"Ran dryer and found inner door full of lint and moisture checked venting and found clear ran unit and found outer vent cap flaps had gotten stuck closed due to warped this caused no air flow out of dryer and no drying. Showed customer and they will get venting replace. Adjusted dryer door to close normally it was super hard to push closed, let unit run and flam is now cycling and heating to specs"

We serviced a

JENNAIR WALL OVEN

Model JJW2830IM00

Near Grafton, Massachusetts 01536

Glenn

Job Details: 05/15/2025

Installed troll panel tested all OK

We serviced a

SAMSUNG REFRIGERATOR FDB

Model RF28R7201SRAA

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 05/15/2025

Installed auger assembly an icemaker tested all OK icemaker filled

We serviced a

MAYTAG WASHER TL

Model MVWP575GW1

Near Worcester, Massachusetts 01606

Glenn

Job Details: 05/15/2025

"Found shifter fault code not detecting spin speed, checked cam it was ok ran diagnostics. washer needs shifter replaced. order part ; ordrng 1 W11212745 (Shifter)"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS588FIHZ00

Near Holden, Massachusetts 01520

Glenn

Job Details: 05/15/2025

"Found ice maker thermistor error replaced ice maker during testing the ice maker will not rotate and on and off switch and I spin switch tested OK order parts main control board ; rqstng P&A on 1 W11089236 (Control board), dspstn on spec-tagged invntry: 1 W10873791 ICE MAKER"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Worcester, Massachusetts 01609

Glenn

Job Details: 05/15/2025

"Complaint not dispensing ice tested, and it immediately operated properly dispense both crushed and cubed ice unable to verify complaint customer instruction ; dspstn on spec-tagged invntry: 1 W11700250 ICEMAKER"

We serviced a

MAYTAG WASHER TL

Model MVWB835DW1

Near Worcester, Massachusetts 01605

Glenn

Job Details: 05/15/2025

Found drain pump & gear case failure repair declined

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW2U U

Near Wilbraham, Massachusetts 01095

Chris B.

Job Details: 05/15/2025

Complaint that the washer would not finish any cycle. Found bad gear case and oil leaking. Customer will not fix and will call the store where they bought it from. Collected trip fee.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3236RZ00

Near Smyrna, South Carolina 29743

Mitch H.

Job Details: 05/15/2025

"Began the process of removing compressor. Removed filter drier, cut open, found beads gray in color. Called tech line spoke to Dan SR# 7741575125, he said this color didnt match his comparison pictures to deem unrepairable and to proceed with repair. Removed and replaced compressor and related parts. Flushed system with nitrogen. Charged with nitrogen to 250psi, used bubble solution to check for leaks, none found. Allowed to sit under pressure for 20 minutes, no pressure loss. Evacuated nitrogen, did sweep charge and allowed system to go into vacuum. Weighed in correct charge, 54g, of R600a. Compressor operating and cooling properly.; used 1 R600a (R600a) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP560HAMZ1

Near Clover, South Carolina 29710

Mitch H.

Job Details: 05/15/2025

"Disassembled dishwasher, removed and replaced inner door, seal, vent, dispenser, standpipe and drain pump. Reassembled, tested dishwasher and checked for leaks. Operating properly and no leaks found.; used 1 W10876537 (Drain pump) from stock"

We serviced a

MAYTAG WASHER TL

Model MVWB765FW0

Near Ludlow, Massachusetts 01056

Chris B.

Job Details: 05/15/2025

Replaced all parts and ran diagnostic cycle. All working normal. No leaks detected.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 05/15/2025

"Complaint unit directly out of the box has rusted in her door and rusted dishwasher rack, chipped missing paint on tines of the lower basket. all spray arms are working properly with no issues upon arrival. Left parts with customer. ; ordrng 1 W10728159 (Rack) and 1 W11559689 (Inner panel)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LC0

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 05/15/2025

F3e2 pressure switch fault f3e3spin limit by water temp f8e3 water hazard flood conditions detected over fill or leaking perceived f2e1 touch button pressure longer than 10 seconds Cleared error codes in fault history. Replaced control tested operations no further issues found at this time. Ran a quick wash cycle found heavy sudsing unit set at 10x concentration.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4855HW3

Near Indian Trail, North Carolina 28079

Jonathan J.

Job Details: 05/15/2025

F1e1 f3e1 on original control replaced control. Performed a control board calibration process no further issues found with unit at this time.

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHM08

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 05/15/2025

Complaint not making ice. I found icemaker has failed. Will not cycle and diagnostics menu will not cycle when powered off and powered back on. Replaced icemaker inspected for any kind of leakage from filter tube no leakage occurring as of right now. Everything appears to be working properly as of right now.Customer to allow 48 to 72 hours for ice.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4855HW3

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 05/15/2025

Replace control tested operations performed a control board calibration procedure. No further issues found customer started a quick wash cycle before departure.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRMF3636RZ00

Near Charlotte, North Carolina 28278

Caleb

Job Details: 05/15/2025

"Replaced filter housing and dual valve recommended by Techline, Confirmed operation no leaking or issues. Unit tests fine."

We serviced a

MAYTAG WASHER TL

Model MVW6230HW1

Near Charlotte, North Carolina 28273

Caleb

Job Details: 05/15/2025

"Replaced control and drain. Unit still not draining, no voltage coming from control to pump. Found door switch defective as well. Replaced previously ordered door switch. Unit now drains fine. Ran diagnostics cycle with no errors or fault."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 05/15/2025

Customer complaint unit shaking too much during spin ran diagnostics found no error. Codes ran high speed spin unit is shaking normally during high speed spin inform customer. This is normal operation. Instructed customer on how to properly load unit to prevent unbalanced loads verified proper operation.

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRB329DMBB05

Near Charlton, Massachusetts 01507

Chris B.

Job Details: 05/15/2025

Complaint that the IM still not making ice in a timely manner. Will order new IM. Upon arrival found evidence that the heating element cycle before opening the back panel on evaporator. Left the freezer door shut for 20min. to make sure frost pattern was normal as seen in the pics. ; ordrng 1 W11692144 (Ice Maker Kit)

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS325SDHZ11

Near Sturbridge, Massachusetts 01566

Chris B.

Job Details: 05/15/2025

Replaced part and no leaks detected. Good water flow on dispenser. 1yr warranty on parts and labor.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ3

Near Sturbridge, Massachusetts 01566

Chris B.

Job Details: 05/15/2025

Complaint that the dishwasher has an error code and will not start any cycle. Found error code F8E4. Drip pan full due to over suds. No issues found with the unit. No issues found with the dishwasher.

We serviced a

WHIRLPOOL ICE MACHINE

Model WUI75X15HZ01

Near Charlotte, North Carolina 28209

Caleb

Job Details: 05/15/2025

Replaced pump. Unit tests fine. Control not needed. Advised customer of concerns regarding drain setup.

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Charlotte, North Carolina 28203

Caleb

Job Details: 05/15/2025

Replaced ui order by previous tech. Unable to confirm operation due to unit needing to be installed.

We serviced a

WHIRLPOOL RANGE

Model WFC315S0JB3

Near Charlotte, North Carolina 28208

Caleb

Job Details: 05/15/2025

"Confirmed error, no operation. Replaced control unit tests fine."

We serviced a

WHIRLPOOL DRYER

Model CGT9100GQ1

Near Charlotte, North Carolina 28277

Clinton

Job Details: 05/15/2025

Order controls for unit d26 error is displayed same as dryer next to pit parts order office will set up on e parts arrive this a laundry center in hotel; ordrng 1 W11282948 (Tech box control) and 1 W11282947 (Control)

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WET4024HW0

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 05/15/2025

Customer complaining unit lid would not lock upon arrival could not find model. Serial tag pulled unit out. Look for alternative places model. Serial tag could have been put front back. Top sides under panels could not find model serial tag. Model serial tag should be inside dryer door per manual specifications. Informed customer to call whirlpool or the place she purchased it from. Can not work on unit under warranty without model serial tag.

We serviced a

WHIRLPOOL WASHER FL

Model WFW6605MW1

Near Denver, North Carolina 28037

Ryan S.

Job Details: 05/15/2025

"Returned to install ACU and pressure switch. Installed parts ran service test cycle. Unit filled and washed, spin and drained. Ran quick wash after and unit went through quick wash. Verified proper operation."

We serviced a

MAYTAG WASHER TL

Model MVWB835DC4

Near Indian Land, South Carolina 29707

Clinton

Job Details: 05/15/2025

Replaced all parts with Gearcase tested unit no faults no issues fills drains spins and washes. No issues after all parts replaced

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF577KPS03

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 05/15/2025

Complaint unit will randomly stop cooling and then the next day everything will be back frozen again and cooling perfectly fine. Issue is random when it occurs usually itll be for a 24 hour period of time when it stops cooling no noise no nothing. I found unit is actively cooling evaporator has a full frost pattern no noises reported. No loss of lights when it stops cooling. No abnormal noise. Loud or otherwise. Ordering control evap fan motor and start capacitor and relay. ; ordrng 1 W11224256 (Control) and 1 WPW10197428 (Start device) and 1 W11578030 (Evap fan motor) and 1 WPW10350564 (Capacitor)

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JS3

Near Charlotte, North Carolina 28214

Caleb

Job Details: 05/15/2025

"Replaced control and confirmed operation, unit tests fine."

We serviced a

WHIRLPOOL DRYER

Model ="79680272900"

Near Charlotte, North Carolina 28214

Caleb

Job Details: 05/15/2025

"Replaced back right support roller. Unit tests fine, took pics,; used 1 DE7523 (Drum support) from stock"

We serviced a

MAYTAG WASHER TL

Model MVW4505MW0

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 05/15/2025

"Customer complained unit will start but cuts off after Initial check. Found motor error. Found humming during spin/agitate. Replaced motor capacitor. Ran unit quick wash, unit filled started washing . Verified proper operation. ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"

We serviced a

KITCHENAID M/W OTR

Model KMMF330PPS

Near Fort Mill, South Carolina 29707

Clinton

Job Details: 05/15/2025

Installed control board tested unit multiple times unit had no failures

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Lake Wylie, South Carolina 29710

Mitch H.

Job Details: 05/15/2025

"Removed and replaced pump, harness control and strike. Reassembled, ran DLMS calibration, completed properly. Tested washer in Quick wash cycle, all operating properly.; used 1 W11457841 (Strike) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Burlington, Connecticut 06013

Andre

Job Details: 05/15/2025

Ck unit upon arrival remove and install new sump motor and monitor unit as unit wash check rear and all sides and under unit while unit was to monitor for leaks and found no more leaks. Install unit back in place and unit is now operating to manufacturers specs

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC703HPS04

Near Bristol, Connecticut 06010

Andre

Job Details: 05/15/2025

Ck unit upon arrival and customer stated unit leaking from fresh food compartment remove and check and found fresh drain frozen. Have customer sign waiver to pull unit out using slider. Remove drain tube and found Gunk build up inside drain tube restricting unit from draining water. Clear drain and defrost ice from drain and poor water to test unit now operating to manufacturers specs

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3536SZ00

Near Bristol, Connecticut 06010

Andre

Job Details: 05/15/2025

Ck unit upon arrival and customer thought lights in freezer was out but after further inspection inform customer unit only contains 1 freezer LED modules normal operation

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRF736SDAM14

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 05/15/2025

Tested and ran diagnostics. All components checked good. Found that freezer door gasket had gaps and not sealing correctly and allowing warm are infiltration and ice buildup. Used heat gun to form gasket and ensure proper seal around full perimeter. Door now closing and sealing properly.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Fort Mill, South Carolina 29708

Jonathan J.

Job Details: 05/15/2025

"I found motor pulley was starting a split in half. I found drive belts frayed causing noise. Replaced drive motor also found original drive motor bearing had completely failed as well grinding. Found new drum was dented where the plastic mylar fits left part with customer did not see anything wrong with original drum at this time. ; used 1 4392065 (DRYER REPAIR KIT), and 1 279827 (MOTOR) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 05/15/2025

Return to install valve install valve checked all burners. Everything operating properly turned off valve use gas meter no ambient leaks verified proper operation. Informed customer to call gas company to get unit turned back on . Turned off gas before leaving.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW08

Near Charlotte, North Carolina 28216

Ryan S.

Job Details: 05/15/2025

Helped NS install compressor. Proper frost pattern observed. Informed customer to give 24hr for proper cool. NS has parts in his ticket.

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ3

Near Ellington, Connecticut 06029

Gary V.

Job Details: 05/15/2025

"Inspected and no fault codes found, cycled bake temp to 380 and didnt detect any odors or problems, cycled burners on high and low and all functions test normal at this time."

We serviced a

GE WASHER FL

Model GFW550SSN1WW

Near East Windsor, Connecticut 06088

Gary V.

Job Details: 05/15/2025

"Inspected and found tub full of water and drain pump broken not draining out, vacuumed out all the water ,will order new drain pump and return.; ordrng 1 WH11X29539 (Drain pump)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW8000BW0

Near Tega Cay, South Carolina 29708

Jonathan J.

Job Details: 05/15/2025

"Complete washing machine in the middle of the cycle is very loud and also making loud banging noise no matter what is washed all the time. I found bearing failure. I found suspension rod failure, hot water, inlet valve is extremely loud and unit displaying control board failure and sensor failure unit leaking on customer floor as well from bearing failure . f51 f52 f53 codes. Per warranty unit is no longer serviceable due to parts being no longer available file number 7741546241 close ticket out do not attempt to order parts"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ11

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 05/15/2025

"On arrival, checked and found ice bin full. Tested ice maker, found it operating properly. No issues found with ice maker. Freezer door still developing condensation on top between door and pantry drawer. Has already had auxiliary gasket installed, still has issue. Ordering freezer door. Advised customer that door will ship directly to them and they will need to inspect door and call to schedule return l; ordrng 1 W11435351 (Freezer door)"

We serviced a

FRIGIDAIRE REFRIGERATOR FDB

Model GRFC2353AF0

Near Holland, Massachusetts 01521

Chris B.

Job Details: 05/15/2025

Replaced parts and UI and control communicating properly. Unit working normal.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model ET1CHEXSB01

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 05/15/2025

"Checked over unit and found fridge section not cooling found no air flow into fridge section due to air vents frozen over. Removed evaporator cover and found drain clogged causing ice build up and overflow then froze in air tunnel, melted all ice cleared drain and unit is now blowing cold air into fridge. Checked cooling and all operations are now working to specs"

We serviced a

MAYTAG WASHER TL

Model MVWC565FW1

Near Enfield, Connecticut 06082

Gary V.

Job Details: 05/15/2025

"Inspected and found hub stripped, gearcase leaking oil, actuator broken and replaced, smashed agitator off so unit can be repaired on return trip. Will submit estimate and call for return date.; rqstng P&A on 1 W10528947 (Hub) and 1 W11454734 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 W10752187 (Bolt) and 1 W11550891 (Agitator) and 1 WPW10427633 (Shield), used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS321SDHZ13

Near Burrillville, Rhode Island 02839

Aimee

Job Details: 05/15/2025

Cust stated ice wasnt filling in front of ice maker. Also the dispenser was dripping.Harvested ice maker ice cubes all level and filling. Tested water valve no dripping . All working as intended.

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS335SDHM06

Near Charlotte, North Carolina 28202

Clinton

Job Details: 05/15/2025

They wont pay said to bill him or call him; saved tckt

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FPS06

Near Longmeadow, Massachusetts 01106

Chris B.

Job Details: 05/15/2025

N/A

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Burrillville, Rhode Island 02859

Aimee

Job Details: 05/15/2025

Cust not home called left message and called office no answer tagged door and took photo

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF507HPS03

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 05/15/2025

"Checked over unit and found fridge had started to leak water from underneath unit then stoped checked issue and found water valve connection to ice maker dripping, removed line and cut off bad end reattached and cycled water valve multiple times water line is dry and working normally. Checked over cooler and unit is cooling and functioning properly"

We serviced a

AMANA RANGE

Model ACR4203MNB1

Near Springfield, Massachusetts 01105

Gary V.

Job Details: 05/15/2025

"Arrived and found power cord didnt need to be replaced, everything is all intact and unit completely functional."

We serviced a

GE DRYER

Model DV48H7400GW/A2

Near Springfield, Massachusetts 01118

Gary V.

Job Details: 05/15/2025

"Inspected and found supply gas valve shut off to the dryer, as soon as supply valve was turned on gas started leaking through the valve in the dryer, needs gas valve and igniter, quoted and he will call if wants repaired."

We serviced a

MAYTAG WASHER TL

Model MVW4505MW2

Near New Britain, Connecticut 06053

Mike K.

Job Details: 05/15/2025

"Unit is under 1yr wp warranty per service bench. Complaint of running noise. No errors in history. Completed diagnostic test cycle fine. Unit is a little off level, adjusted feet and better. Unit functioning properly. Explained unbalanced loAds and how to correct."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMB4

Near Warwick, Rhode Island 02889

Lee

Job Details: 05/15/2025

"Customer states unit does not clean dishesConfirmed issue, found unit does not fill up enough, disconnected inlet water line found little flow, showed customer and explained a plumber would be needed to correct water pressure issues."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Cranston, Rhode Island 02920

Lee

Job Details: 05/15/2025

"Customer states unit runs drain pump constantly, had to unplugConfirmed issue, found error message for pressure sensor fault, checked pressure hose is clear of debris, need to order and replace controlOffice will reach out to customer when part arrives.; ordrng 1 W11603810 (Control board)"

We serviced a

WHIRLPOOL RANGE

Model MER6600FZ2

Near Oxford, Massachusetts 01540

Glenn

Job Details: 05/15/2025

Found shorted right front switch and floor scratches prior to repair and service. Installed switch tested all ok but; used 1 WP3149400 (INFINITE SWITCH) from stock

We serviced a

MAYTAG WASHER TL

Model MVW7232HW0

Near Charlton, Massachusetts 01507

Glenn

Job Details: 05/15/2025

"Install control gear case rotor, stater clutch, and slider tested all OK no leaks ; dspstn on spec-tagged invntry: 1 W10754448 CLUTCH and 1 W10734521 SLIDER"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS01

Near North Smithfield, Rhode Island 02896

Aimee

Job Details: 05/15/2025

"No ice and freezer no cold enough, found the coils covered pet hair , cleaned out Found the harness to the deli board corroding and need door and controlThere is a e5 error for the ice maker and the ice bucket is melting fridge is coldDisconnected the harness to draw.; rqstng P&A on 1 W10815669SS (Left middle draw) and 1 WPW10769076 (Control left deli) and 1 W11170612 (Harness deli) and 1 W11249952 (Freezer fan) and 1 W10873944 (Right gasket fridge door)"

We serviced a

SAMSUNG REFRIGERATOR FDB

Model RF29BB8600APAA

Near Foster, Rhode Island 02825

Lee

Job Details: 05/15/2025

"Serial number incorrect, customer is reaching out to extended warranty to correct."

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PB0

Near Torrington, Connecticut 06790

Andre

Job Details: 05/15/2025

Ck unit upon arrival and found strike broken off install strike from truck stock and unit now operating to manufacturers specs ; used 1 W11457841 (Strike) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM05

Near Woonsocket, Rhode Island 02895

Aimee

Job Details: 05/15/2025

Cust stated noise coming from top freezer behind back wall. Was quiet when arrived. Pulled back wall off and for a factory label hitting Han. Cust back and re a Assembled the freezer all sound as intended Also advised fridge is empty new apartment advised to put a couple gallons of bottled-of water in fridge . Until rent out

We serviced a

LG REFRIGERATOR

Model LFXC24796S

Near Franklin, Massachusetts 02038

Aimee

Job Details: 05/15/2025

"Found no cooling fridge or freezer.Amps .06 between,05 and .07There was a process stub on put gauges on Was 0 theres no Freon in the system Needs filter dryer and a leak check.Cust buying new"

We serviced a

WHIRLPOOL WASHER TL

Model LXR9245EQ0

Near West Hartford, Connecticut 06107

Mike K.

Job Details: 05/15/2025

"Unit not spinning draining, lid switch split, when lid switch activated the spin and drain cycle are working. Also unit is leaking from the drain assembly"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC604FSS01

Near Farmington, Connecticut 06032

Mike K.

Job Details: 05/15/2025

"Fr is cold, lower rf cold but warmer in upper section. Found rf evap freezing over, fan not running. Outside serial range of service pointer. Quoted for evap cover, 2x labor ( door removal and shelf assy removal required for evaporator access). Saved quoted and collected for service call."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Cranston, Rhode Island 02920

Lee

Job Details: 05/15/2025

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