We serviced a
SAMSUNG REFRIGERATOR SXS
Model RS22T5561SR/AA
Near Pawtucket, Rhode Island 02861
Aimee
Job Details:
04/15/2025
"Frozen drain in freezer needs new drain tube , cleared clog, also Cust gets water every eight or so hours out of fridge side . Checked I filled cup with water and not coming from disp side coming from ice cube side . Shut water to come backNeeds drain tube , back wall to fridge and filter housing .; rqstng P&A on 1 DA97-04049E (Drain tube), ordrng 1 DA67-01301A (Fridge drain), rqstng P&A on 1 DA97-20712A (Ref cover complete) and 1 DA82-02911A (Filter housing)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4855HW3
Near Charlotte, North Carolina 28278
Clinton
Job Details:
04/15/2025
Part was not yet received office will contact Customer once part arrives ; O-emld tckt
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model CET9000GQ2
Near Providence, Rhode Island 02906
Aimee
Job Details:
04/15/2025
Installed new belt complete
We serviced a
SAMSUNG REFRIGERATOR FDB
Model RF28R7351SG/AA
Near Providence, Rhode Island 02905
Aimee
Job Details:
04/15/2025
"Found ice compartment filled with ice and the draw not in all way.ice bin cracked .I steamed out ice box and the ice maker does harvest. There is power to the ice maker and does advance. Building ice by augar and water fillNeeds ice maker and Augar completeLeft ice maker off , turn back on; rqstng P&A on 1 DA97-12540G (Augar complete) and 1 DA97-15217D (Icemaker)"
We serviced a
SAMSUNG REFRIGERATOR FDB
Model RF27T5241SR/AA 01
Near East Providence, Rhode Island 02915
Aimee
Job Details:
04/15/2025
"Cust stated there was ice under the bucket he cleaned before we came.Theres a bulletin on updating software needs new PcbAlso put mag to door switch cant hear the fan in ice bin.Needs icemaker , augar and pcb; rqstng P&A on 1 DA97-12540G (Augar) and 1 DA97-15217D (Icemaker) and 1 DA92-01199F (Pcb)"
We serviced a
AMANA RANGE
Model AER6303MMS0
Near Rock Hill, South Carolina 29730
Clinton
Job Details:
04/15/2025
Replace cooktop unused auth code for parts n labor A1DSDN0PPL1
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Rock Hill, South Carolina 29730
Clinton
Job Details:
04/15/2025
Unit had a bad switch replaced switch hot indicator light now off. Called safety as it is not a safety concern just a bad switch. 7740982764; used 1 WP3149400 (INFINITE SWITCH) from stock
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
04/15/2025
"Installed new ordered control board. Ran quick wash, unit filled and started washing. Verified proper operation."
We serviced a
MAYTAG WASHER TL
Model MVWC6200BW1
Near Rock Hill, South Carolina 29730
Clinton
Job Details:
04/15/2025
F1e2 error stored in the unit on arrival test lid lock in test unit wont go through a full diagnostic but all functions working in manually test u it needs new control; ordrng 1 W10671330 (Control)
We serviced a
MAYTAG WASHER TL
Model MVW5430MW0
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
04/15/2025
"Checked and tested. Found actuator not shifting from agitate to spin. Removed and replaced actuator, retested, no change. Actuator not getting signal from control. Ordering control. Checked part availability and scheduled return for 4/21 AM ; ordrng 1 W11627413 (Control), used 1 W10913953 (Actuator) from stock"
We serviced a
MAYTAG WASHER TL
Model MHWE500VW10
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
04/15/2025
Returned to install parts ordered. Installed new fill hose with seal. Ran unit and upon fill unit not leaking now. Verified proper operation.
We serviced a
CROSLEY WASHER TL
Model VWW3809RW0
Near Gastonia, North Carolina 28052
Ryan S.
Job Details:
04/15/2025
Return to install control board installed new control board ran unit through normal wash unit filled and changed to wash cycle canceled and drained unit. Customer had another board mailed to him by whirlpool did not use this part and left this part with customer kept core for old part to return to office.
We serviced a
GE RANGE
Model JGBP28BEA1CT
Near Cumberland, Rhode Island 02864
Lee
Job Details:
04/15/2025
"Installed igniter, tested okay"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS00
Near Charlotte, North Carolina 28277
Clinton
Job Details:
04/15/2025
Replaced ice maker customer already paid in full. Test unit in test 57 verified unit cycled to home position and verified filling
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KBSD702MPS00
Near Charlotte, North Carolina 28277
Clinton
Job Details:
04/15/2025
In stalled new control then in diagnostics test 89 turned heater on no function tested heater for resistance open line. Compared reading to new heater new heater was open line as well called tech line tech line confirm I should have around 30 k ohms on heaters. Neither heater is testing good verified meter functional properly. Cut out fuses on on new heater confirmed the new part was delivered faulty. Once citing the fuses out tested heater had 32 k ohms. Bi metal is functioning and thermistor all test properly the heater is 100% the issue as well as being defective. Spent over an hour is home testing to find heater defective ; ordrng 1 W11267071 (Heater)
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT311FZDB01
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
04/15/2025
Customer complained freezer works ref section doesnt. . Found no airflow from freezer. Found fan working but loose frost buildup around fan and fan shoot to refrigerator section . Defrosted loose frost. Found no issues with door seals. Verified proper operation.
We serviced a
MAYTAG WASHER TL
Model MVWP575GW1
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
04/15/2025
Customer complaining unit would not spin found shift error replaced actuator from pre-ID truck stock. Ran unit through diagnostic test unit went to agitate and spin all other functions. Also working verified proper operation.
We serviced a
SAMSUNG WASHER TL
Model WA45T3200AW/A4
Near Cumberland, Rhode Island 02864
Lee
Job Details:
04/15/2025
"Installed part, tested okay. Ran quick wash."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near North Providence, Rhode Island 02904
Lee
Job Details:
04/15/2025
"Installed all LEDs, tested okay"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4955HW1
Near Johnston, Rhode Island 02919
Lee
Job Details:
04/15/2025
"Installed acu, calibrated, tested okay"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF560SMHZ05
Near West Warwick, Rhode Island 02893
Lee
Job Details:
04/15/2025
"Customer states unit was making humming noise but has moved unit a little further away from wall and has stopped, I did pull unit out and inspect found all working properly at this time"
We serviced a
SAMSUNG REFRIGERATOR FDB
Model RF29A9671SR/AA
Near East Greenwich, Rhode Island 02818
Lee
Job Details:
04/15/2025
"Installed control,found no operation but new error message 81 compressor start failure, compressor now receives voltage but no coming on, can hear it trying when first plugged in, explained to customer compressor is also needed for this repair and to contact Samsung since there is a 10 year warranty on parts, I did quote customer for cost of labor."
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF536RPS00
Near Warwick, Rhode Island 02889
Lee
Job Details:
04/15/2025
Installed all parts tested okay; dspstn on spec-tagged invntry: 1 W11658802 ICE MAKER
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRSF505ESS01
Near Warren, Rhode Island 02885
Lee
Job Details:
04/15/2025
Installed fan tested okay
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM00
Near Monroe, North Carolina 28112
Jonathan J.
Job Details:
04/15/2025
"Point freezer not cooling properly. I found freezer evaporator cover was completely frozen over causing a new cool condition to occur our place control and both the mistress one the mister was reading ultra high. The other thermometer was reading ultra low. No further issues reported by customer. Heater 36.2 defrost sensor 9.01k ohms @room temp new sensor 2.201k ohms other new 2.209k ohms. Upper thermistor 4.446k ohms all at 69 degrees room temp in room. ; used 1 W10902214 (THERMISTOR), and 1 WPW10383615 (THERMISTOR,FC) from stock"
We serviced a
MAYTAG WASHER TL
Model MVW7230HW0
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
04/15/2025
I replaced all previously ordered parts tested operations no further issues found with unit cleared F0E5. Customer stated last night unit ran for over six hours on a rinse and spin cycle.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ08 SPEAKER
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
04/15/2025
Complaint unit makes a loud noise that last no more than five minutes at a time every other hour sometimes every three hours noise is very intermittent and very rare when it occurs but very annoying to the customer. I tested all fans. I tested damper controls found a straw had gotten stuck. Lodged inside of damper control removed tested operations no further issues found customer is in a wheelchair and is disabled and could not access top shelving unit to even see anything was in there. Also found defrost issues starting to occur. I defrosted the evaporator core could have also been causing intermittent noise placed unit in test mode seven option two. No further issues found with refrigerator today.
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ3
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
04/15/2025
Complaint oven is not heating properly found big element has failed. Replaced element tested operations of is preheating fine now no further issues found.; used 1 W10779716 (ELEMENT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Lake Wylie, South Carolina 29710
Mitch H.
Job Details:
04/15/2025
"Tested and confirmed issue. Dishwasher control not responding to inputs and will not start cycle. Removed and replaced control. Turned power back on, tested, now operating properly."
We serviced a
KITCHENAID MW/WALL OVEN COM
Model KOCE500ESS23
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
04/15/2025
Complete F1E1 main relay malfunction F8e0 low fan speed error. Oven will not heat. Verified complaint is true ordering blower motor and main control.; ordrng 1 W11598119 (Cooling fan) and 1 W11448962 (Main control)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX986SIHZ00
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
04/15/2025
Complaint no lights in the top of the refrigerator or in the freezer zone before lights failed they were Stroing randomly. I found that freezer light has failed completely but also found that theres still no voltage getting to any of the other lights at all on the top or freezer strand. Ordering LED light module control to fix. Will need to install LEDs upon re arrival leaving LEDs with customer. I installed all LEDs and confirmed that the freezer was the only one that was out. I checked voltages also shorted wiring to make sure no broken wiring checked all pin connectors going to LED multiple times. Top LEDs and freezer are the only lights not working all the rest are.; ordrng 1 W10830288 (Control)
We serviced a
CROSLEY WASHER TL
Model VWW3809RW0
Near Lake Wylie, South Carolina 29710
Mitch H.
Job Details:
04/15/2025
"Checked entitlement and confirmed washer in first year warranty. Checked and found that control board was loose and hanging and inlet valve was broken. Put control back in place and replaced inlet valve from t/s. Ran control calibration, all operating properly.; used 1 W11210459 (Valve) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Lake Wylie, South Carolina 29710
Mitch H.
Job Details:
04/15/2025
"Checked and tested dryer. Found it heating and cycling normally. Entered diagnostics, no stored error codes. Customer says not all items getting dry. Found that customer was using sensor cycles with mixed loads of heavy and light items. Explained to customer how sensor cycles work and that if she has mixed loads she should be using timed dry."
We serviced a
MAYTAG WASHER TL
Model MVW5430MW1
Near Clover, South Carolina 29710
Mitch H.
Job Details:
04/15/2025
"Checked and found wires to drain pump broken. Removed and replaced lower harness. Reassembled, tested, washer now operating properly.; used 1 W11643701 (Harness) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS555SIHZ06
Near Denver, North Carolina 28037
Ryan S.
Job Details:
04/15/2025
Customer complained unit had froze up unplugged and unplugged it back in three days ago. Unit has not frozen over since took back panel off made sure the thermostat was secured to evaporator properly. No issues with heater wiring. Unit is going in defrost mode. Icemaker working. No issues found . Verified proper operation.
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
04/15/2025
Complaint washing machine leaking oil from underneath every cycleL I found washing machine has been improperly loaded with detergent. Customer has been filling lid latch with detergent that is spilling all over customers floor. Customer stated that machine sounds very loud. I ran unit through diagnostic cycle. Everything sounds normal belts are not slipping or squealing at this point in time. Unit has been abused. Customer refusing to sign waiver claims as well. Or pay diagnostics fee as there are no manufacturing defects found with unit at this time.; schdld next appmnt for 4/24 THU PM
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
04/15/2025
Tested and confirmed noise. Not the same issue as before. This is caused by the dryer cabinet being dented and warped. Customer says that deny was done by the installers. Not a manufacturer defect. Advised customer that there wasnt anything I could do to correct the problem. Customer is going to contact Lowes. Took pictures of dented area.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
04/15/2025
"Tested and ran diagnostics. No stored error codes. Started oven at 350. Burner ignited properly and heated to correct temperature. Cycled off. Opened door, allowed oven temp to drop, burner cycled back on. Found that after one cycle burner failed to light. No signal to igniter. Ordering control, sensor and spark module. Checked part availability and scheduled return for 4/23 AM ; ordrng 1 W11685628 (Control) and 1 W10860916 (Spark module) and 1 W10833885 (Sensor)"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS05
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
04/15/2025
"Disassembled interior of refrigerator. Removed and replaced drip pan, control, and harness. Cleared drain line. Reassembled, tested, all components checked good."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF560SEHZ03
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
04/15/2025
"Installed new compressor, process stub, and coupler pushes 250psi of nitrogen threw unit and brazed in all parts refilled unit and evaporator is frosting up pressure are normal and working to specs"
We serviced a
WHIRLPOOL WASHER TL
Model WTW8127LC1
Near Waterbury, Connecticut 06704
Jimmy R.
Job Details:
04/15/2025
"Tested until and found washer would not complete a cycle it would error out f8e1 valve issue, ran a diagnostics cycle and unit went thew normally ran several wash cycle with no issue only filling on cold side was slow, ran a heavy cycle and unit errored for water valve. Replaced valve and water is now filling proper ran a spin and wash, all operations now working to specs"
We serviced a
MAYTAG WASHER TL
Model MVW5430MW0
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
04/15/2025
"Arrived and plugged unit back in finding drain pump just running nonstop and erroring out F9e1 long drain fault, checked pressure hose to make sure it was ok and found everything good chcked drain pump and drain is clear but hot, Unit has a faulty control need to order another control to fix issue and drain pump due to over heated. Parts tentative p/a ; ordrng 1 W11627413 (Cntrl) and 1 W11399437 (Drain pump), states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
04/15/2025
"Ran dryer and found unit would come on click and never start a cycle, checked voltage and found 240v 120v on each side checked neutral wire and it is hooked up correctly. Went threw harness and found unit not reading correct voltage coming out of control to motor to start unit will replace harness and control to fix issues advised we would call when parts are in ; ordrng 1 W11618916 (Cntrl) and 1 W11700548 (Harness)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Wolcott, Connecticut 06716
Andre
Job Details:
04/15/2025
Ck unit upon arrival and found unit empty ran diagnostic on unit and ran test and after multiple fills found no drips from unit. Customer stated they wash every few days after unit is fill with dishes. Inform customer when ever unit started leaking once again to not remove dishes leave all dishes and utensils inside unit for further inspection using glass door to monitor
We serviced a
WHIRLPOOL WASHER TL
Model WTW7500GC2
Near Waterbury, Connecticut 06704
Andre
Job Details:
04/15/2025
Ck unit upon arrival and found unit has F7E1 error code check outlet and found no fault with outlet polarity checks good. Ran diagnostic and found drain and all valve operating and running during diagnostic. Found oxidation on relay on control board. Ran agitation and spin cycle on unit and each time each of these option is selected to operate the agitation or spin cycle the breaker would trip submitted for parts replace inform customer someone would reach out with the next steps ; ordrng 1 W11130341 (Console) and 1 W11040850 (Control) and 1 W10754158 (Stator) and 1 W10754448 (Clutch)
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Kershaw, South Carolina 29067
Jonathan J.
Job Details:
04/15/2025
"Complaint washing machine will no longer turn on anymore. Will not Either. I found drain pump had failed causing all error. Codes to occur machine was trying. I suspect to spin out laundry while tub was full of water and was unable to spin. Ran through a full quick wash cycle could not find any further error, codes or faults with washing machine at this time cleared F2e1 f9e1 f0e2 f7e7 performed a control board calibration process before departure"
We serviced a
WHIRLPOOL WASHER TL
Model mvw6200kw3
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
04/15/2025
"Tested unit and found washer would come on and never pump out water when starting a cycle, checked wire harness and found wires to pump broken off. Replaced harness and clip ran a wash and a drain, all operations now working to specs ; used 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
WHIRLPOOL WASHER FL
Model CHW9160GW1
Near Simsbury, Connecticut 06070
Mike K.
Job Details:
04/15/2025
"Complaint of leaking, maintenance said the owner watched it dripped out front, notes say they was a lot of water on floor. Ran full cycle, door seal is fine and no leaking removed bottom cover and no leaks, no leaks behind unit. No issues found. Maintenance was there throughout testing so saw the same. Cs prepaid service call per notes"
We serviced a
KITCHENAID MW/WALL OVEN COM
Model KHMS2040WSS3
Near Charlotte, North Carolina 28277
Clinton
Job Details:
04/15/2025
Unit had a failed door switch replaced the bad door switch after repair unit working properly after repair used truck stock ; used 1 W10727360 (SWITCH) from stock
We serviced a
WHIRLPOOL WASHER TL
Model WTW4950HW3
Near Plymouth, Connecticut 06786
Andre
Job Details:
04/15/2025
Ck unit upon arrival and install control board and calibrate unit ran quick wash and monitor and unit operating to manufacturers specs
We serviced a
SAMSUNG WASHER FL
Model WF53BB8900ADUS
Near Leicester, Massachusetts 01524
Chris B.
Job Details:
04/15/2025
Complaint that the washer sometimes would shake harder than normal. Ran spin cycle with tub empty and it ran normal. Drum feels tight and strong on the suspension. No error codes present. Mentioned to the customer to try readjusting the weight and amount load for every wash. No issues found.
We serviced a
KITCHENAID RANGE
Model KDRS505XSS04
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
04/15/2025
Installed center valve tested for gas leak tested ok tested burner operation all ok job complete
We serviced a
MAYTAG WASHER TL
Model MVW6230HW3 AA A
Near Suffield, Connecticut 06093
Mike K.
Job Details:
04/15/2025
"Unit is under 1yr wp warranty per service bench. Complaint of not draining. Pump hums but does not drain. Replaced drain pump and drained out remaining water fine, ran diagnostic cycle fine.; used 1 W11399437 (DRAIN PUMP) from stock"
We serviced a
GE WASHER TL
Model GTW460ASJ8WW
Near East Longmeadow, Massachusetts 01028
Jorden
Job Details:
04/15/2025
"Arrived and ran machine, all major functions operate as normal. Fill & latch test fine."
We serviced a
WHIRLPOOL WASHER TL
Model WTW6157PB0
Near East Longmeadow, Massachusetts 01028
Jorden
Job Details:
04/15/2025
"Arrived and found F0E9 (off balance pause) blinking in the display and one heavy article/bath mat in the drum. Cleared code, removed article and ran auto test cycle. All tests fine, unit operates as designed. Informed customer should we return and find no manufacturing defect then customer would be responsible for service fee."
We serviced a
GE WASHER
Model GTW500ASN5WS
Near Longmeadow, Massachusetts 01106
Jorden
Job Details:
04/15/2025
"Arrived and found GE washing machine in the basement of a church. Found tub full of water, verified drain pump receiving power but it sounds as the impeller on the motor is loose and not creating any pressure. Also found main cycle selector knob is missing. Ordering drain pump and knob. ; ordrng 1 WH23X28418 (Drain pump) and 1 WH01X24377 (knob main asm)"
We serviced a
MAYTAG WASHER TL
Model MVWX655DW1
Near Chicopee, Massachusetts 01020
Jorden
Job Details:
04/15/2025
"Arrived and found error codes F7E5 (shifter fault) and F8E1 (no fill/long fill) stored in system, cleared codes. Customer pointed out when it fills it makes a humming noise but doesnt do anything. Found no hot water hooked up and dial not set on tap cold, explained to customer the differences in the water temp options and advise to use tap cold since they have no hot water supply hooked up. Ran auto test cycle and all worked as expected, ran calibration cycle and customer ran a quick cycle. Unit tests fine.Informed customer should we return and find no manufacturing defect then customer would be responsible for service fee."
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT518SZFW04
Near Burlington, Connecticut 06013
Andre
Job Details:
04/15/2025
Ck unit upon arrival and found freezer door not closing proper use heat gun and add washer to hinge and door is now closing proper unit operating to manufacturers specs ; used 1 Wp488881 (Washer) from stock
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ09
Near Charlotte, North Carolina 28214
Clinton
Job Details:
04/15/2025
Customer said whirlpool said unit was under warranty not willing to pay for trip charge calling whirlpool and our officesI didnt install fan motor and I returned fan
We serviced a
SAMSUNG RANGE
Model NE63A6111SS/AA
Near Springfield, Massachusetts 01104
Jorden
Job Details:
04/15/2025
"Arrived and installed panel, tested fine."
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW0
Near East Providence, Rhode Island 02915
Aimee
Job Details:
04/15/2025
"Found the bearing bu burner tube broken, replaced with tune up kit and tested complete; used 1 4392065 (Tune up kit) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Barrington, Rhode Island 02806
Aimee
Job Details:
04/15/2025
"Found the wheels top rack broke , used a adjuster kitComplete; used 1 W10712395 (Adjuster kit) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Warwick, Rhode Island 02888
Aimee
Job Details:
04/15/2025
Found f 2 e 1 shorted key pad . Cant get into diagnostics to clear code either Need control and key padHad a stick trap in lower draw Cust said seen mouse month ago. Nothing recent .; rqstng P&A on 1 W10728523 (Key pad) and 1 W10885069 (Control)
We serviced a
GE WASHER FL
Model GFWH2400L0WW
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
04/15/2025
"Tested unit and found hot water coming in on a cold setting, checked water connections and found revered. Fixed connections to proper hot and cold unit is now working to specs"
We serviced a
KENMORE REFRIGERATOR BO
Model 795.79043.312
Near Enfield, Connecticut 06082
Gary V.
Job Details:
04/15/2025
"Inspected and found injector tube to ice maker frozen, thawed out, cycled and tested fine now."
We serviced a
MAYTAG WASHER TL
Model MVWB850YW1
Near Torrington, Connecticut 06790
Andre
Job Details:
04/15/2025
Ck unit upon arrival and found unit banging during start up and wont advance through cycle. Check unit and found screw from rotor back out which causes rotor to slightly slide off stator. Secure screw back in place and ran rapid cycle and monitor unit to see if UL would pop back up. Unit complete full cycle with no issue unit now operating to manufacturers specs
We serviced a
AMANA REFRIGERATOR TM
Model ART318FFDW11
Near Westfield, Massachusetts 01085
Jorden
Job Details:
04/15/2025
"Arrived and found the existing gasket had been applied with adhesive, preventing gasket from being removed. Ordering new FZ door & badge.; ordrng 1 LW10680729 (dor-fip) and 1 W11428492 (Nameplate)"
We serviced a
FRIGIDAIRE REFRIGERATOR TM
Model FFTR1814QW4A
Near Enfield, Connecticut 06082
Gary V.
Job Details:
04/15/2025
"Installed new heater and bimetal, cycled and tested fine."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Medway, Massachusetts 02053
Aimee
Job Details:
04/15/2025
Found needs new adjuster kit. Tagged at shop; ordrng 1 W10712395 (Adjuster kit)
We serviced a
MAYTAG WASHER TL
Model MVW6230HW3
Near Bristol, Connecticut 06010
Andre
Job Details:
04/15/2025
Ck unit upon arrival and found strike broken. Install strike from truck stock and ran spin cycle with clothes still in unit and unit spin out clothes and drain unit operating to manufacturers specs ; used 1 W11457841 (Strike) from stock
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Plymouth, Connecticut 06782
Andre
Job Details:
04/15/2025
Ck unit upon arrival and ran quick wash cycle on unit and you went through complete cycle from start to finish. Customer had a old unit before she purchase this unit which operate different. Customer stated that when she thought unit was finish and take out clothes the clothes was still soaking wet. With customer older unit she was able to open Lid while unit was still operating I inform customer if she opens lid while unit is running the unit is going to pause it which she then has to hit the start button again after closing lid and if she forgets to hit the start button unit will drain water after a certain time period has pass
We serviced a
WHIRLPOOL WASHER FL
Model MVWP575GW1
Near Granby, Connecticut 06035
Mike K.
Job Details:
04/14/2025
"Unit is under 5yr whirlpool warranty per service bench. Complaint of leaking. F8e6, no fill only error in history. Ran diagnostic cycle and low flow from cold water. Unit also not level with basket almost touching front cabinet. Raised front legs and locked. Found sediment in filter on cold valve drain pump north, was able to clear and ran diagnostics again, running fine.Explained to customer that she should consider getter by house filter as sediment will eventually clogg valves again and will eventually damage them and that is not covered under warranty.No leaking found in testing, but with basket all the way forward as found it n arrival can cause splashing from hitting top of basket,while filling that could cause leaking."
We serviced a
WHIRLPOOL WASHER TL
Model WTW5840BW0
Near Providence, Rhode Island 02909
Lee
Job Details:
04/14/2025
"Customer states unit does not finish cycle proper and dispenser has brokenConfirmed issue, need to order drain pump and dispenser drawer.Friday 25th pm; ordrng 1 WPW10276397 (drain pump assy) and 1 W11210991 (drawer)"
We serviced a
LG RANGE
Model LDE3031ST
Near Norfolk, Massachusetts 02056
Aimee
Job Details:
04/14/2025
Installed new front left burner and tested complete
We serviced a
MAYTAG WASHER TL
Model MVW5035MW2
Near West Springfield, Massachusetts 01089
Jorden
Job Details:
04/14/2025
"Arrived and found error codes F0E5 (off balanced load detected) and F0E9 (off balanced pause) stored in system, cleared codes. Ran auto test mode and all functions operated normally just unit wasnt steady on the floor. Adjusted feet and tested fine. Advised customer to how to load and utilize cycles.Informed customer should we return and find no manufacturing defect then customer would be responsible for service fee."
We serviced a
AMANA WASHER TL
Model NTW4516FW4
Near East Hartford, Connecticut 06108
Gary V.
Job Details:
04/14/2025
"Inspected and found rpm fault and spin speed fault, actuator not shifting properly, replaced with new actuator and ran diagnostics and tested fine.; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Hartford, Connecticut 06120
Gary V.
Job Details:
04/14/2025
"Installed main control and power cord, cycled and found broken bake igniter, replaced and cycled tested fine now.; used 1 12400035 (IGNITOR FLAT) from stock"
We serviced a
SAMSUNG DRYER
Model DV393ETPAWR/A1
Near Windsor, Connecticut 06095
Gary V.
Job Details:
04/14/2025
"Inspected and found broken heater assy, quoted and he will call. No trip fee per JK."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Bloomfield, Connecticut 06002
Gary V.
Job Details:
04/14/2025
"Inspected and ran diagnostics and found multiple fault codes, diverter position, drain pump fault, main acu fault, door vent fault, unit will need main acu, door vent and wash pump assy, will order and return.; ordrng 1 W11672225 (Main acu) and 1 W11649995 (Door vent) and 1 W11460946 (Wash pump)"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC300ESS07
Near Belchertown, Massachusetts 01007
Jorden
Job Details:
04/14/2025
"Arrived and found same type of frost pattern as described in the first visit where parts were ordered. Contacted tech support and we verified a restriction in the sealed system, low side in a vacuum and high high side around 78psi and compressor drawing .4 amps. Performed checks and purging, but still no clear indication of a fixed restriction. Ordering another compressor and filter drier. SR #7741341481; ordrng 1 W11557425 (Compressor kit) and 1 123789 (2nd time slot)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW8540BW1
Near Denver, North Carolina 28037
Ryan S.
Job Details:
04/14/2025
"Customer complaint of leaking during longer loads and a noise. Found unit leaking from tub ring. Also found drive hub needs replaced . Inner basket is loose. Ordering parts, informed customer office will call when parts come in. ; ordrng 1 W10820039 (Drive hub) and 1 WPW10550152 (Tub ring)"
We serviced a
MAYTAG WASHER TL
Model MVWB835DW5
Near Grafton, Massachusetts 01519
Glenn
Job Details:
04/14/2025
Installed parts control panel and control tested all ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017AS3
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
04/14/2025
Installed control panel tested all OK the grill cover on the top was cracked and broken prior to service but it is installed
We serviced a
WHIRLPOOL DRYER
Model WED500CMW0
Near Grafton, Massachusetts 01536
Glenn
Job Details:
04/14/2025
Correct address is 407 Winslow Ln. found the blower wheel was loose causing a loud noise during operation. Tightened blower wheel tested all ok
We serviced a
KITCHENAID WALL OVEN SINGLE
Model KOEC530PSS01
Near Grafton, Massachusetts 01536
Glenn
Job Details:
04/14/2025
Found loose connection causing the oven to not heat. Customer instruction on loose wire nut. Tightened wire nut to L1 tested all ok
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ07
Near Bristol, Connecticut 06010
Andre
Job Details:
04/14/2025
Ck unit upon arrival and remove old compressor and install compressor service valve with drier pressurize system with nitrogen and vacuum and charge system and inform customer 24hr for proper cooling; dspstn on spec-tagged invntry: 1 W11506635 COUPLER 6 NF MS SV PROCES
We serviced a
GE REFRIGERATOR TM
Model GTS18DCPVRBB
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
04/14/2025
Found condenser fan motor bearing failure fan is not turning and is getting proper voltage. When I spun the fan blade it started spinning but this wont last. Will need new fan motor and blade ; ordrng 1 WR60X10207 (Fan blade) and 1 WR60X10170 (Condenser fan motor)
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Worcester, Massachusetts 01606
Glenn
Job Details:
04/14/2025
F3E1 Pressure Sensor Error or Drain Pump Running ContinuouslyS Code: S153EBEffective Dates: 2/12/2025 - 12/31/2025Checked pressure switch hose no damage and pressure switch port they are clear order part control board ; ordrng 1 W11603810 (Control)
We serviced a
MAYTAG WASHER TL
Model MVW7230HW1
Near Worcester, Massachusetts 01606
Glenn
Job Details:
04/14/2025
Installed valve tested all ok
We serviced a
JENN-AIR REFRIGERATOR SXS
Model JS42PPDUDE01
Near Sutton, Massachusetts 01590
Glenn
Job Details:
04/14/2025
"Found ice maker emitter and receiver boards error code 2 flashes 1 second pause the repeat per tech sheet they are faulty causing no ice and LEDs are need also. ; ordrng 1 W10757851 (Emmiter board & receiver), dspstn on spec-tagged invntry: 4 W11632139 LED CHROME 3PK S191AQ"
We serviced a
KITCHENAID ICEMAKER
Model KUIO338HSS00
Near Heath Springs, South Carolina 29058
Jonathan J.
Job Details:
04/14/2025
"Complaint youre not making thin ice. I verified complaint unit not filling with proper amount of water to desired amount to make thick ice. Water stream is thin and motor a little loud on start up.. Ordering water, fill valve and pump with float sensor. No further issues found everything working fine. Unit is making ice across the griddle and is cooling fine. Ice is thin due to water level.; ordrng 1 W11542867 (Water level sensor w pump) and 1 WPW10217918 (Valve)"
We serviced a
MAYTAG WASHER TL
Model MVW4505MW1
Near Providence, Rhode Island 02909
Lee
Job Details:
04/14/2025
"Installed parts tested okay; dspstn on spec-tagged invntry: 1 W11643701 HARNESS LOWER , used 1 w11755726 (CLIP) from stock"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS3
Near Clover, South Carolina 29710
Mitch H.
Job Details:
04/14/2025
"Disassembled top. Removed and replaced front right electrode and control board. Reassembled, turned breaker back on. Tested, burner now igniting correctly and control operating properly."
We serviced a
WHIRLPOOL WASHER TL
Model WTW8900BW0
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
04/14/2025
"Disassembled washer. Replaced outer tub, stator, rotor, sensor, drain pump, wash basket and wash plate. Reassembled, tested, washer operating and all components and functions operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRMF3636RB00
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
04/14/2025
Complaint unit not making ice. I found icemaker needed to be reset harness to ice maker was not fully connected Reconnected harness. Cover had gotten loose tightened tab. Unit dropped ice perfectly fine no further issues found at this time. Unit is cooling perfectly fine in both zones 37? up top 0? down below. water pressure is great.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF767SDHZ05
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
04/14/2025
Complaints unit not dispensing water in either zone. Customer installed new water filter. Refrigerator is brand new. House is a new build construction. I found water valves have gotten frozen. Unit also not cooling properly in top zone. was set at 37 was 32?. Replaced water valve and damper control. No further issues found both lower icemaker and upper icemaker are cycling and filling with water perfectly fine now no further issues found.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Fort Mill, South Carolina 29707
Jonathan J.
Job Details:
04/14/2025
Complaint washing machine making loud noises. Belt slipping. Squealing noises replaced dry felt customer also was stating has problems. advise customer and proper loading procedures as well. No further issues reported ; used 1 WPW10006384 (BELT) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Fort Mill, South Carolina 29715
Jonathan J.
Job Details:
04/14/2025
Complaint no lights in interior on both sections. Replaced lights per service pointer S code no further issues found with lights.
We serviced a
MAYTAG WASHER TL
Model MVWX655DW1
Near Fort Mill, South Carolina 29715
Jonathan J.
Job Details:
04/14/2025
"Complete washing machine not working right making loud noises banging all the time. I found her was not properly installed causing tub basket to rub against inner tub. I found suspension was shot. I found drain pump had completely failed. Impeller became detached from motor shaft I found unit still has oil from original gear case all over underside of gear case actuator and capacitor. They are working fine as of right now . I found control board with malfunctioning and latch would not lock or unlock properly and diagnostics cycle. Unit is filling properly with water your case everything else is working properly no further issues found with washing machine at this time. Did have an issue with drain hose outlet hose going to standpipe cleared all error codes 7-1 5-1 9-1 f0e5 f1e1 performed control board calibration process no further issues found; used 1 W11130362 (SUSPENSION), and 1 W10876600 (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
04/14/2025
"Returned to install new sump, control and harness. Ran unit after to verify no leaking and unit now washing."