We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Naugatuck, CT 06770
Andre
Job Details:
12/30/2024
Ck unit upon arrival and remove dryer from top of washer with JR and install console and ran unit and unit now operating to specs. Im help for JR
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Bristol, CT 06010
Jimmy R.
Job Details:
12/30/2024
"Tested unit and found washer would keep running and never shut off unless unplugged, ran diagnostics and unit would shut off but drain pump would come back on over and over again, tried to recalibrate unit but same issue. Checked control and harness finding main control relay for drain stuck on causing the running over and over unit will need new cntrl to fix issue auth for parts labor w1d2kv1apl1 ; ordrng 1 W11603810 (Cntrl)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Bristol, CT 06010
Jimmy R.
Job Details:
12/30/2024
"Ran washer on a full fill cycle and checked all connections for leaking could not find any leaking all connections dry. Ran a calibration cycle due to unit not ramping up in a spin and rechecked operations, unit is now ramping up to a final spin checked again for leaking and could not find any issue with unit noticed water stains on bottom of drain pump where connection and trap is saw some water building up advised customer on issue and the unit is operating normally and not leaking."
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Bristol, CT 06010
Jimmy R.
Job Details:
12/30/2024
"Tested unit and found washer stuck in a drain cycle, canceled out unit and recalibrated ran another wash and spin and unit is now completing and working to specs"
We serviced a
SAMSUNG RANGE
Model NE595R0ABSR/AA
Near Plymouth, CT 06786
Jimmy R.
Job Details:
12/30/2024
"Checked over unit and found front left dual burner only turning on the middle ring and not turning on outer when selected, checked switch and found when wiggle switch it will start to operate infinite switch faulty. Checked over control due to missing segments and found control is bad tried to reset console and clean but same issue missing segments and keypad number 5 and 2 is not working, advised customer control is no longer available I will send to warranty and they will get in touch on what is going to happen next. All parts tentative p/a ; ordrng 1 DG44-01008A (Burner switch) and 1 DG34-00020A (Membrane switch) and 1 DE92-03045F (Control board)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Wolcott, CT 06716
Jimmy R.
Job Details:
12/30/2024
"Tested washer and found unit would power up but never start a cycle it would just lock and unlock over and over, ran diagnostics and found lid lock fault latch is faulty causing no start situation. Replaced latch and recalibrated unit ran a wash cycle and machine is now working to specs ; used 1 W11670519 (LATCH) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Waterbury, CT 06705
Jimmy R.
Job Details:
12/30/2024
"Ran washer due to unit had been leaking water when customer would come to get clothes, filled unit on a heavy duty cycle and checked all connections and operations found no water, ran a drain and found water dripping from drain connection at back of unit due to clamp not on properly. Fixed clamp to secure drain hose ran another drain and spin checking operations. Unit is now dry and functioning to specs"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
12/30/2024
"Installed new control and ran machine threw a test cycle, cleared errors and ran a spin cycle finding unit is now spinning and operating to manufacture specs"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Norton, MA 02766
Aimee Z.
Job Details:
12/30/2024
Cant pull out error codes washer was full water and locked up.Got at the control no green light and need latch and strike Couldnt get at the model and serial .; rqstng P&A on 1 W11457841 (Latch) and 1 W11419171 (Control) and 1 W11700916 (Latch)
We serviced a
CROSLEY DRYER
Model CDE6500W
Near Rock Hill, SC 29730
Brandon
Job Details:
12/30/2024
Dryer not getting proper voltage advised customer. No repairs needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW11
Near Windsor, CT 06095
Jorden
Job Details:
12/30/2024
"Arrived and installed compressor kit, vacuumed, charged and observed temps dropping. Allow 48h for temps to normalize. ; used 2 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Worcester, MA 01609
Glenn
Job Details:
12/30/2024
Found hub is broken causing no spin but the agitator will not come out and will have to broken. Order parts ; ordrng 1 W11550891 (Agitator) and 1 W10528947 (Hub)
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Worcester, MA 01609
Glenn
Job Details:
12/30/2024
Found improper voltage at the dryer outlet customer need an electrician. Also the coin box will need to be drilled out as it will not unlock order part which is in warranty ; ordrng 1 W11190039 (Coin cox)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Mooresville, NC 28115
Johnny
Job Details:
12/30/2024
Cx refused to pay. Claims he was not quoted. Warranty expired 11/21/2024
We serviced a
KITCHENAID OVEN
Model KSEG950ESS0
Near Ellington, CT 06029
Jorden
Job Details:
12/30/2024
"Arrived and installed UI and ACU, tested fine."
We serviced a
KITCHENAID M/W OTR
Model KMHS120ESS11
Near Enfield, CT 06082
Jorden
Job Details:
12/30/2024
Arrived and found new UI panel does not come with the display board. Installed and did not correct issue. Ordering PCBA user interface.; ordrng 1 W11194422 (cntrl-elec)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Mooresville, NC 28115
Johnny
Job Details:
12/30/2024
Replaced control board and dispenser. Tested unit and unit is operating as designed
We serviced a
WHIRLPOOL OVEN
Model KERS202BSS1
Near Enfield, CT 06082
Jorden
Job Details:
12/30/2024
"Arrived and installed ACU, tested fine."
We serviced a
MAYTAG WASHER
Model MVW6500MW0
Near North Attleborough, MA 02760
Aimee Z.
Job Details:
12/30/2024
Installed control latch. Ran diagnostics and fill and drainTested complete
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Mooresville, NC 28117
Johnny
Job Details:
12/30/2024
Found pice of door lock taped to top of unit. Replaced door lock and ran test cycle in service mode. Unit operating as designed ; used 1 W11670519 (LATCH) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Mooresville, NC 28117
Johnny
Job Details:
12/30/2024
"Put unit in service mode and ran test 120 and found icemaker would get stuck mid cycle. Replaced icemaker and reran test 120, icemaker test passed. Unit operating as designed"
We serviced a
SAMSUNG RANGE
Model NX58H5600SSAA
Near Worcester, MA 01605
Glenn
Job Details:
12/30/2024
Tested found weak bake igniter causing gas smell. ; used 1 12400035 (IGNITOR FLAT) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Charlton, MA 01507
Glenn
Job Details:
12/30/2024
Sr 7740628257 tested found no voltage from control to user interface should be 5VDC needs Control board which is discontinued part # W10625694
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS2823AD1
Near Blacksburg, SC 29702
Mitch H.
Job Details:
12/30/2024
"Unplugged refrigerator. Removed and replaced user interface. Plugged unit back in. Set temps for both RC and FC. All components checked good. Checked freezer temperature, running at 3 degrees. Ice is making some ice. Advised customer to allow up to 48 hours for ice production."
We serviced a
WHIRLPOOL DRYER
Model WED5500XW0
Near Gastonia, NC 28052
Mitch H.
Job Details:
12/30/2024
"Disassembled dryer completely. Removed and replaced complete wiring harness, control and other parts. Reassembled, tested, dryer now operating properly."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Pineville, NC 28134
Caleb
Job Details:
12/30/2024
Replaced ui. Unit tests fine.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Gastonia, NC 28052
Mitch H.
Job Details:
12/30/2024
"Tested and found pump/motor not starting. Entered diagnostics, confirmed F4E3 pump error. Removed and replaced pump/motor. Reassembled, tested and checked for leaks. All operating properly and no leaks."
We serviced a
MAYTAG DRYER
Model MED5500FW1
Near Charlotte, NC 28277
Caleb
Job Details:
12/30/2024
"Replaced motor blower fan, blower fan housing. Bracket and kit. Unit tests fine."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Charlotte, NC 28277
Caleb
Job Details:
12/30/2024
Rand diagnostics. Heater not receiving voltage from control. Customer using rinse aid and understands plastic will not dry well. Heater discolored. Unit needs new control and heater.; ordrng 1 W11537778 (Heater) and 1 W11646927 (Control)
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX10
Near Charlotte, NC 28270
Caleb
Job Details:
12/30/2024
Replaced fill tube and ice maker. Unit checks fine.
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Charlotte, NC 28277
Caleb
Job Details:
12/30/2024
"Replaced lower harness and control, unit tests fine"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Charlotte, NC 28215
Caleb
Job Details:
12/30/2024
"Damper motor stuck open. Replaced damper control. Tested damper, opens and closes fine. ; dspstn on spec-tagged invntry: 1 W11645127 DAMPER CNTRL"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Charlotte, NC 28215
Caleb
Job Details:
12/30/2024
Harness to pump ripped caused control to become defective. Unit needs new lower harness and control.; ordrng 1 W11513246 (Control) and 1 W11643701 (Harness)
We serviced a
ELECTROLUX DRYER
Model EFME527UIW1
Near West Springfield, MA 01089
Mike K.
Job Details:
12/30/2024
"Unit powers on but will not . Belt is good, basket turns fine. Verified 120vac coming from control to motor, tests open from control. No belt sensor on this model. Found resistance good at motor, start wire rings through a thermal sensor which is open, bypassed and verified motor runs and unit heats. Quoted for fuse/labor and unit left apart as is not easy to get to and risks breaking wires as all leads are short.; ordrng 1 134711401 (Thermal fuse)"
We serviced a
KITCHENAID RANGE
Model KFGD500ESS00
Near Longmeadow, MA 01106
Mike K.
Job Details:
12/30/2024
"Upper oven bake and broil not lighting, center burner only partially lighting. Took apart burner and cleaned lighting fine, left on during rest of repair to help clean itself out. Both igniters weak. Replaced bake and lighting fine. Only have one on truck, but attempted to remove to make sure would come out as is original. Screw snapped and second stripped. Ordering igniter, burner and screws. Office to contact to schedule return.; ordrng 1 W11245221 (Broiler burner) and 3 WP4159193 (Screw)s and 1 12400035 (Igniter), used 1 12400035 (IGNITOR FLAT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
12/30/2024
Installed previously ordered parts with no issues. Ran calibration and full diagnostics with no leaks or issues. Verified all proper operations.; dspstn on spec-tagged invntry: 1 W11457841 STRIKE
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
12/30/2024
Installed previously ordered parts with no issues. Brand full diagnostics and a quick wash just to verify all proper operations.
We serviced a
JENN-AIR FREEZER
Model JBZFR30IGX10
Near Belmont, NC 28012
Ryan S.
Job Details:
12/30/2024
Customer complained icemaker not working find no water to icemaker. Ran test 97 no water entered icemaker. Ordering fill tube and filter Assembly w valve. Informed customer office will call when parts come in. ; ordrng 1 W11515313 (Fill tube) and 1 W11235091 (Filter assembly w valve)
We serviced a
BOSCH DISHWASHER
Model SHX878ZD5N/01
Near Huntersville, NC 28078
Ryan S.
Job Details:
12/30/2024
Customer complained of error code upon arrival turn unit on display would not come on just beeps from power to unit found bad operation board UI parts are no longer available for this unit collected trip fee.
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW3
Near Huntersville, NC 28078
Ryan S.
Job Details:
12/30/2024
"Returned to install new gearcase , cam and agitator. Installed parts ran unit in agitate and spin to verify proper operation. Verified proper operation."
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXRE01
Near Huntersville, NC 28078
Ryan S.
Job Details:
12/30/2024
"Customer complained unit leaking in refrigerator section. Found drain line clogged, quoted to replaced drain tube assembly and flush drain line. Customer denied repair, collected trip fee."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54ECOHS04
Near Charlotte, NC 28227
Caleb
Job Details:
12/30/2024
SR#7740626112 Service matters is down. Techline unable to use Service matters as well. Ordering new harness. Replaced control. Cavity sensor on harness melted. Harness melted as well.; ordrng 1 W11033422 (Harness)
We serviced a
WHIRLPOOL RANGE
Model WOD51EC0HS02
Near Iron Station, NC 28080
Ryan S.
Job Details:
12/30/2024
Return to install parts ordered installed element and high limit thermostat reassembled unit bake 350 verified proper operation.
We serviced a
AMANA RANGE
Model ACR4303MMS0
Near Lincolnton, NC 28092
Ryan S.
Job Details:
12/30/2024
"Returned to install new element and switch, Installed parts. Verified proper operation."
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDP665SYNF
Near Cherryville, NC 28021
Ryan S.
Job Details:
12/30/2024
"Returned to install parts ordered. Installed parts. Ran unit to test element. Element heating. Unit working as designed, verified proper operation."
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX10
Near Charlotte, NC 28270
Jonathan J.
Job Details:
12/30/2024
Tech was assigned as a helper; snapped 1 QuickPics
We serviced a
WHIRLPOOL WALL OVEN
Model W0S31ES0JS01
Near Charlotte, NC 28270
Jonathan J.
Job Details:
12/30/2024
Customer complaint inner door glass shattered into pebbles while unit was cooling down powered off . Upon arrival I saw customer had door off and had repaired and replaced inner door glass themselves. I called Safety Team file number. 7740574069 file number.
We serviced a
WHIRLPOOL WALL OVEN
Model WFE320M0ES2
Near Matthews, NC 28104
Jonathan J.
Job Details:
12/30/2024
Customer complaint not heating properly found big element went bad. Installed ordered parts and ran 350 preheated and verified all proper operation. ; dspstn on spec-tagged invntry: 1 W11182108 ELEMENT
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC1
Near Indian Trail, NC 28079
Jonathan J.
Job Details:
12/30/2024
"Installed all previously ordered parts also had to install lid lock from stock because that failed. Ran full diagnostics and verified all proper operation.; dspstn on spec-tagged invntry: 1 W11399437 DRAIN PUMP , used 1 W11700916 (DOOR LOCK) from stock"
We serviced a
AMANA DRYER
Model NED5800HW1
Near Indian Trail, NC 28079
Jonathan J.
Job Details:
12/30/2024
Milleranimalhospital1@gmail.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ06
Near Charlotte, NC 28214
Clinton
Job Details:
12/30/2024
Sr number 7740631363 advised the noises are expected to louder then the original compressor advised customer. They would need to call in whirlpool customer care for additional info
We serviced a
KITCHENAID RANGE HOOD
Model KVWB400DSS06
Near Charlotte, NC 28214
Clinton
Job Details:
12/30/2024
These are install issues the top of the are duct is not straight and the outter shell of the hood is not serviceable buy us. Need to call builders
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Charlotte, NC 28214
Clinton
Job Details:
12/30/2024
Installed new ice maker tested unit filled unit checks ok; dspstn on spec-tagged invntry: 1 W11700250 ICEMAKER
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Charlotte, NC 28216
Clinton
Job Details:
12/30/2024
Installed new hinges and parts unit is closing properly
We serviced a
GE RANGE GAS
Model JGSS66SEL1SS
Near Clover, SC 29710
Mitch H.
Job Details:
12/30/2024
"Disassembled, removed and replaced burner valve. Reassembled,tested, all burners operating properly"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near York, SC 29745
Mitch H.
Job Details:
12/30/2024
Tested and ran diagnostics. No stored error codes. All components and functions operating properly. No issues found. Customer showed me the cycle and options he is choosing. Showed customer in cycle guide the time for each cycle and amount of time each option adds to cycle. Dishwasher operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM04
Near Charlotte, NC 28269
Clinton
Job Details:
12/30/2024
7740626996. Allied tech support. Found a joint leaking from compressor to condenser line. Oil dripping out noticed noise from oil and moisture being pushed through the system. Need to replace compressor once more and install new dryer in addition flush the system with nitrogen to clear contamination. Compressor is knocking ; ordrng 1 W11580057 (Compressor)
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Charlotte, NC 28269
Clinton
Job Details:
12/30/2024
Installed new handle and part unit is now fixed
We serviced a
MAYTAG DISHWASHER
Model Mdb5969sdm2
Near Charlotte, NC 28204
Clinton
Job Details:
12/30/2024
W10620447part uni panel needed part cost 243.82 249 labor total for return visit already collected 138 from original total. Found voltage coming from control to ui button do not no lighting from panel
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Rock Hill, SC 29732
Mitch H.
Job Details:
12/30/2024
"Disassembled, removed and replaced control and harness. Reassembled. Ran control calibration and automatic test cycle. All completed properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near McConnells, SC 29726
Mitch H.
Job Details:
12/30/2024
Checked and found wire broken at bottom of door. Would need door. Customer declined repair. Collected for service call on ck #1147
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ19
Near Monroe, NC 28110
Jonathan J.
Job Details:
12/30/2024
Customer complaint no ice making still. Found the wire came loose behind icemaker. Plugged back into tightly and ran a harvest verifying all proper operations.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Monroe, NC 28110
Jonathan J.
Job Details:
12/30/2024
Customer complaint unit wont stop running keeps draining. Found pressure switch on control board has failed. Will need to order control to fix. Left unit unplugged. ; ordrng 1 W11608056 (Control board)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Davidson, NC 28036
Johnny
Job Details:
12/30/2024
"Found thermal fuse was faulting out. Ohm reading on thermal fuse was very low, replaced and retested. Unit operating as designed; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Fort Mill, SC 29715
Brandon
Job Details:
12/30/2024
Complaint unit is not spinning clothes out all the. Found on arrival that pressure switch is failing due to detergent. Ordering pressure switch and control for repair. Customer is performing cleaning cycles to prevent any further issues. Please let customer know when we can return. Ordering control and pressure switch for repair.; ordrng 1 W11316246 (Pressure switch) and 1 W11550649 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Fort Mill, SC 29715
Brandon
Job Details:
12/30/2024
Complaint unit is making noise. On arrival I put unit in test 5 and found that compressor was the noise customer is bothered with. No issues with compressor. No repairs needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Tega Cay, SC 29708
Brandon
Job Details:
12/30/2024
Complaint units left leg is stripped from installation. Gasket in right side is ripped from improperly using door. These are not manufactured defects. Customer did not pay service fee.
We serviced a
JENN-AIR MICROWAVE
Model JMC2430IL03
Near Fort Mill, SC 29708
Brandon
Job Details:
12/30/2024
On arrival I installed ui and tested all functions. Unit tested as designed. No other issues found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ11
Near Douglas, MA 01516
Glenn
Job Details:
12/30/2024
Found ice maker not advancing into harvest and valve noise when the new ice maker filled and needs deli drawer and front order parts ; ordrng 1 W11696630 (Deli drawer) and 1 WPW10396909 (Drawer front)
We serviced a
WHIRLPOOL WASHER
Model NTW4519JW2
Near Fort Mill, SC 29708
Brandon
Job Details:
12/30/2024
Complaint unit is not going through cycles. Found on arrival that unit is stuck in drain. Ordering control for repair. Please let customer know when we can return.; ordrng 1 W11621180 (Control)
We serviced a
WHIRLPOOL COOKTOP
Model WFES3330RZ0
Near Fort Mill, SC 29707
Brandon
Job Details:
12/30/2024
Complaint units back left burner is not working. On arrival I found that burner was broken. Replaced switch and burner. After installation I tested unit and it tested as designed.No other issues found.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Plainville, CT 06062
Ruben C.
Job Details:
12/30/2024
Checked unit found slider had come apart replaced slider tested operation normal spinning normal and washing normal ran diagnostics normal ran quick cycle normal
We serviced a
WHIRLPOOL RANGE
Model WFES3030RB0
Near Plainville, CT 06062
Ruben C.
Job Details:
12/30/2024
Checked unit found smells are normal but did find clip on door seal is broken ordering door seal ; ordrng 1 W11542153 (Gasket)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near New Britain, CT 06053
Ruben C.
Job Details:
12/30/2024
Checked unit unit keeps draining checked pressure hose ok ordering control also had code for actuator ordering actuator; ordrng 1 W11481722 (Actuator) and 1 W11603810 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Farmington, CT 06032
Ruben C.
Job Details:
12/30/2024
Checked unit not washing getting water found no voltage going to motor and and motor is open winding ordering motor and control; rqstng P&A on 1 W11416362 (Motor) and 1 W11410066 (Control)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R6301SR/AA
Near Medway, MA 02053
Glenn
Job Details:
12/30/2024
Complaint intermittent ice making Installed parts tested all ok job complete
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HS0
Near Springfield, MA 01118
Chris B.
Job Details:
12/30/2024
Complaint the the light and fan are not working properly. Customer mentioned that it started that the light would stay on and wouldnt turn of then it stopped working for the fan and light which is on the same left touch panel. Found bad control and touch panel. Will order parts for a return visit.; ordrng 1 W11129648 (Control Board) and 1 W11206166 (Control Touch Left Stainless)
We serviced a
SAMSUNG RANGE
Model NE63T8111SS/AA
Near Torrington, CT 06790
Ruben C.
Job Details:
12/30/2024
"Checked unit found not getting power to burner ordering switch and burner putting into p/a; rqstng P&A on 1 Dg44-01006c (Burner switch) and 1 Dg47-0063a (Burner), states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Agawam, MA 01030
Mike K.
Job Details:
12/30/2024
"Complaint of not cleaning, ran diagnostic cycle. Filled and wash motor is running. Spray arms not moving, clogged. Cleared best I could but mid arm still not spinning, bottom spinning.but still some clogging. Water spraying from open holes seems correct. Found filter was not screwed in tight. Would suggest replacing spray arms and if any issues after replace sump assy if motor is weak.Cs will replace spray arms on their own."
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Torrington, CT 06790
Ruben C.
Job Details:
12/30/2024
Could not get model or serial pic door would not unlock tried to unplug and go into diagnostics still would not unlock ordering also latch and pressure switch with model we have cust will call back when unit is accessable ; ordrng 1 W11565030 (Latch) and 1 W11316246 (Pressure switch)
We serviced a
WHIIRLPOOL WALL OVEN
Model WOS92EC0AS02
Near Agawam, MA 01001
Mike K.
Job Details:
12/27/2024
"Display off on arrival, no response. Found open fuse. Replaced and unit came on. Preheated to 350 on bake cycle. No errors in history ; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE-THRML"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Northampton, MA 01062
Mike K.
Job Details:
12/27/2024
Helped JM on washer
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Southwick, MA 01077
Mike K.
Job Details:
12/27/2024
"Fans running, compressor is not., not warm, not trying no to start. 9v at compressor connection. Single blinking on inverter indicating start failure. Quoting for inverter board, labor DA41-00614B board is nla. Unit is unrepairable. Unit was left out at customers request."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Southwick, MA 01077
Mike K.
Job Details:
12/27/2024
"Unit is under 1yr wp warranty per service bench. Door not closing. Found door strike recepticle missing. secondary also missing. Found prices inside door and was able to make work, dont think they are the original, but was able to make functional."
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near East Longmeadow, MA 01028
Jorden
Job Details:
12/27/2024
"Arrived and getting to work found unit would not come out, the installation is keeping the unit anchored in somehow. Customer tried modifying the cabinetry and figuring out the secret to the custom installation but unit would not come out. Informed customer unit needs to be accessible for repair to take place and to call when unit is ready. ; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Agawam, MA 01030
Jorden
Job Details:
12/27/2024
"Arrived and found the hoses reversed, swapped to their proper positions and tested fine."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Gastonia, NC 28052
Ryan S.
Job Details:
12/27/2024
"Customer complained unit not waging but running, found f4e3 error. Find bad motor, quoted repair. Customer denied repair ,collected trip fee via check"
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW1
Near Southwick, MA 01077
Mike K.
Job Details:
12/27/2024
"Unit is under 1yr wp warranty per service bench. Not draining, found kink in voltage line to pump, bend and pump runs, broken wire.Wolves harness and ran a normal cycle, went through wash and the not agitate fine, cancelled and drained fine. Ran drain and spin and spinning out properly ; used 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS3
Near Ludlow, MA 01056
Chris B.
Job Details:
12/27/2024
"Complaint that that few of the burners are not cycling properly. Found burners LF, RF and LR not heating in the low settings even having the security center tab pressed. Right rear did turn on with the low settings. Will order parts for a return visit.; ordrng 2 WP3148952 (Infinite switch 6)s and 1 WP3149400 (Infinite Switch 8)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Ware, MA 01082
Chris B.
Job Details:
12/27/2024
Complaint that the dryer is not tumbling. Found broken belt. Quoted for parts and labor. Replaced part and unit working normal. Good heating present. 1yr warranty on parts and labor.; used 1 341241 (BELT) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ02
Near Longmeadow, MA 01106
Jorden
Job Details:
12/27/2024
"Arrived and found complaint is physical defects immediately after delivery, customer hasnt even fully unboxed unit. Took photos and attached to ticket, contacted tech support and got the SR number listed below. Advised customer contact customer service to move forward. SR #7740618773"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
12/27/2024
"7740621589 file number when opening the system, theres a suite/burning odor. Smells like sugar. I replaced a compressor purged unit under vacuum powered on compressor to charge from low side amp draw .5.6 filled refrigerator with 12 g refrigerant amp draw went to 4.8 to 5 A of current pressure went to about 200 psi in the high side as well. Replaced filter dryer twice before splitting the line set, I can fill unit with 250 psi of nitrogen with suction line disconnected from compressor and air will blow through perfectly fine from filter dryer through suction tube attaching to compressor no issues as soon as refrigerant is added to the system. Unit act as it is restricted has floating restriction in line set. After cutting original filter dryer open beads are discolored and oily. Every time system is evacuated. White Smoke comes out of new filter dryer. file number 7740621589 manufacture, submitting unit for review so that they will reach out to the customer within 3 to 5 business days directly. Also stated there is a possibility that we may end up replacing evaporator before it can be condemned. was told not to order parts yet.; used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T), and 1 R600A (R600A 14.8 OZ) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS282LAF0
Near Ware, MA 01082
Chris B.
Job Details:
12/27/2024
"Complaint that the refrigerator is leaking water from the top hinge. Found kinked and cracked water line in the top at the hinge. Will order parts for a return visit.; rqstng P&A on 1 218976448 (Dispenser Water Line) and 1 5304527100 (Guide Tube) and 2 241806601 (Fitting)s, states that autho needed"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near East Longmeadow, MA 01028
Jorden
Job Details:
12/27/2024
"Arrived and getting to work found unit would not come out, the installation is keeping the unit anchored in somehow. Customer tried modifying the cabinetry and figuring out the secret to the custom installation but unit would not come out. Informed customer unit needs to be accessible for repair to take place and to call when unit is ready. ; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Meriden, CT 06450
Jimmy R.
Job Details:
12/27/2024
Installed all new parts and ran machine threw a wash cycle all operations are now working to specs ; dspstn on spec-tagged invntry: 1 W11087376 MOTOR/SUMP
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ09
Near Somers, CT 06071
Mike K.
Job Details:
12/27/2024
"Unit is under 1yr wp warranty per service bench. Cs complaint of unit stopping mid cycle.. can hit start again and continues regular operation . Gets an intermittent error that goes by too fast to read, but believes it is humidity error. And unit had some arcing in left rear, blue light/sizzle sound. Unit would not go into diagnostics for me. Found one possible small scrape by rack holders.Called techline, unplugged/plugged while waiting and once powered out n unit went into diagnostics, no errors. Sent photo of possible small scrape. No concern there except to clean unit and rack, build up can cause arc. For other issues, replace control.Sr#7740621165Office to contact cs to schedule return ; ordrng 1 W11342846 (Control)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Enfield, CT 06082
Mike K.
Job Details:
12/27/2024
"Replaced sump assy. Cs also requested that front of unit be raised if possible. Found no legs on front of unit, likely due to tight fit, but did manage to move back legs to front feet n re-install. Unit has no insulation around unit. This does tip unit back which is recommended. Ran unit and fill and wash pump operating properly. Cancelled and drain fine, no leaking found. Ran diagnostic cycle and completed fine."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Enfield, CT 06082
Mike K.
Job Details:
12/27/2024
"Unit wont run a cycle. Tested on quick cycle and verified cs complaint, sounds like motor trying to run but cannot. Spun basket by hand and was seized, came free and loud bearing, but does go through cycle now. Unit needs a new transmission.Office to contact cs to schedule return.; ordrng 1 W11449840 (Transmission) and 1 W11510461 (Washplate) and 1 W10752187 (Washplate screw) and 1 2xtime (2x time)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MZD2666KEW
Near Berlin, CT 06037
Jimmy R.
Job Details:
12/27/2024
Led new water filter head and housing ran water and unit is now filling and working properly. Advised customer on water pressure it is strong I turned it down some but I advised To replace copper line with stainless due to pressure.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Farmington, CT 06032
Ruben C.
Job Details:
12/27/2024
Checked unit found latch intermitently locks then doesnt also found some leds on control not functioning ordering latch and control cust will have to have unit access able gas dryer has to be pulled out before repair is done cust knows if she cant have accessable by January 2 will need to reschedule ; ordrng 1 W11116592 (Control) and 1 W11307244 (Latch)