We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near West Springfield, MA 01089
Martino S.
Job Details: 06/20/2023
"Check unit and verify water supply is working, ran diagnostic and check voltage to water valve 120v to cold water valve. Hot water fills but no wold water. Part order for water valve, part tentative P/A.; ordrng 1 W11038689 (Water valve), states that autho needed"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFM01
Near Enfield, CT 06082
Martino S.
Job Details: 06/20/2023
"Check unit found freezer door gasket fallen out of retainer, remove gasket and clean retainer then replace gasket. Heat gasket for adjustment and sturdiness and secure door closing to specification. Instruct customer to observe unit for temperature adjustment for 24hrs."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Salisbury, NC 28144
Jenn F.
Job Details: 06/20/2023
On arrival f9e1 error code. Put washer in drain and spin mode. Drain pump did not activate. Visually inspected damaged wire to drain pump. Repaired and secured wire. Washer functioning as expected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Lexington, NC 27292
Jenn F.
Job Details: 06/20/2023
"Replaced the compressor. Pumping but no frost pattern. Needs new compressor. Order part. ; ordrng 1 W10507884 (Compressor) and 1 W11506635 (Process), dspstn on spec-tagged invntry: 1 W10507884 COMPRESSOR and 1 W11506635 COUPLER 6 NF MS SV"
We serviced a
WHIRLPOOL OVEN
Model MER6872BAQ
Near Worcester, MA 01606
Angel R.
Job Details: 06/20/2023
"Found heating element ready to burst, unit is pretty old. Will order new element. Called safety to document, SR#7736660573.; ordrng 1 W10201551 (elmnt-brol)"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Worcester, MA 01604
Angel R.
Job Details: 06/20/2023
"Rand diagnostics and found F8E1 long fill. Calibrated and adjusted legs. Ran test cycle and code went away, tested ok. Advised customer to run a test load and keep us updated throughout."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Worcester, MA 01605
Angel R.
Job Details: 06/20/2023
"Found thermal cutoff bad, replaced with TS. Tested ok.; used 1 279816 (THERMAL KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Bloomfield, CT 06002
Ruben C.
Job Details: 06/20/2023
Checked unit found shipping brackets not removed this is not under warranty removed bolts tested operation normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFT2672AEM10
Near Farmington, CT 06032
Ruben C.
Job Details: 06/20/2023
Checked unit using actual goods date has warranty on comp for ten years evap has only one coil frosted needs sealed system gave cust estimate for comp
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDW07
Near Plainville, CT 06062
Ruben C.
Job Details: 06/20/2023
Checked unit found bottom door gasket keeps sliding out and washers worn down cuasing air to get in ordering door and washers; ordrng 1 LW10636410 (Door) and 3 Wp489467 (Washer)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Amherst, MA 01002
Roger R.
Job Details: 06/20/2023
"Found failed wash pump, replaced and checked, had hose come off at drain and water leaked onto kitchen floor cleaned up, reattached hose and retested. All okay now. ; used 1 W11025157 (MOTOR/SUMP) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Westfield, MA 01085
Mike K.
Job Details: 06/20/2023
"Covered under 1yr wp warranty, took photo of reciept.Replaced broken belt, supports and idler all turning smoothly, tested in timed dry and heating fine"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204ESS3
Near South Windsor, CT 06074
Gary V.
Job Details: 06/20/2023
"Installed all new wash arms and filters, cycled and tested fine."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Mansfield, CT 06250
Chuck M.
Job Details: 06/20/2023
Customer complaint is that dishwasher is not cleaning dishes properly. Ran diagnostics and got error codes F4e3 wash motor not running. F7e1 no heat. Ran automatic test cycle and found wash motor was not getting voltage. Checked voltage at junction box and it is 120V to control. Tested voltage at wash motor circuit on control and voltage is inconsistent. Max voltage reading is 108.8V and it fluctuates. Ordered control. ; ordrng 1 W11087226 (control elec)
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Holyoke, MA 01040
Mike K.
Job Details: 06/20/2023
"Power unit on and normal light blinks, cannot start, cannot make any selections, turn off and will not go into diagnostics. Unplugged/plugged and same thing.There is voltage going to drain pump and pump not running. Eventually just turns off, does same thing when powered on again. Doesnt error out, just turns off.Replaced drain pump to test and dame, pump did not run, reading 113vac thereQuoted for drain pump and user interface, cannot test to check rest of unit. Saved quote. Denied, collected for service call."
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Holyoke, MA 01040
Mike K.
Job Details: 06/20/2023
Replaced lid for cracks in plastic. Both hinges supplying resistance when closing. Ran test cycle and locked and went into cycle fine
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT5185ZFM00
Near Holyoke, MA 01040
Mike K.
Job Details: 06/20/2023
"Rf door is not sealing, building up frost in fr. Unit is not level, was able to add block of wood on top and leg all the way out in rf to get top of rf door to just about seal gap, though bottom has trouble sealing, dont see hinge damage or look bent, but bottom of door is out farther then too causing issue.Possible hinge or possible door itself is warped. Quoted for hinges, door declinedPaid for service call."
We serviced a
SAMSUNG WASHER
Model WF42H5000AW/A2 11
Near South Hadley, MA 01075
Roger R.
Job Details: 06/20/2023
Installed new drain pump. Checked operation all okay. Customer to put dryer back on top of washer.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Windham, CT 06226
Chuck M.
Job Details: 06/20/2023
Customer complaint is that range was not working. Inspected and found terminal block shorted. Replaced and treated. Range is working properly. ; used 1 WPW10245259 (TERMINAL BLOCK) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Charlotte, NC 28278
Ryan S.
Job Details: 06/20/2023
Retuned to install parts ordered. Installed UI and control board. Reassembled unit and ran microwave and oven to test function. Verified proper operation.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Charlotte, NC 28273
Ryan S.
Job Details: 06/20/2023
Customer complained unit drum not spinning but unit coming on . Upon arrival found belt broke. And pulley and both drum wheels damaged. Replaced all parts with dryer repair kit. Reassembled unit and ran unit on timed dry unit running and heating properly. Verified proper operation. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Ludlow, MA 01056
Roger R.
Job Details: 06/20/2023
Installed new door seal for freezer. I decided that the drawer rails/tracks are working properly and dont need replacing.
We serviced a
GE DRYER
Model DBXR463EG1WW
Near Springfield, MA 01109
Roger R.
Job Details: 06/20/2023
Installed new timer and knob. Also informed customer of kinked vent hose. RECOMMEND HAVING VENT SYSTEM CHECKED AND FIXED AS NECESSARY
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW0
Near Longmeadow, MA 01106
Roger R.
Job Details: 06/20/2023
Found unit has a worn agitator that is not engaging the splines on the output shaft of the gearbox. Unit will need a new wash plate. Will order and return ; ordrng 1 W10752283 (WASHPLATE)
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Cornelius, NC 28031
Vincent O.
Job Details: 06/20/2023
Installed new gearcase and drive assembly. Tested and verified proper operation. All functions check ok. ; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS8
Near Mooresville, NC 28117
Vincent O.
Job Details: 06/20/2023
Found f4e3 motor error. Ran diagnostics and verified motor seized. Making loud humming noise and not spraying. Order and replace sump/motor assembly. Customer says motor was replaced less than a month ago. ; rqstng P&A on 1 WPW10780877 (pump&motor)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Ellington, CT 06029
Gary V.
Job Details: 06/20/2023
"Inspected and found belt broken, replaced with new belt and cycled, tested fine.; used 1 341241 (BELT) from stock"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model MVW7232HW1
Near Ellington, CT 06029
Gary V.
Job Details: 06/20/2023
"Inspected and found lid switch and bezel broken, replaced lid switch and ordering bezel and will return fri pm.; ordrng 1 W11545554 (Bezel), used 1 W11394572 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Lexington, NC 27295
Jenn F.
Job Details: 06/20/2023
"Complaint fridge not cooling and the top of freezer not as cold, not producing ice. Found the freezer door switch broken and the evap fan not running. Replaced the door switch and the evap fan. Tested ok. ; used 1 WP2315549 (EVAP MOTOR), and 1 W11396033 (LIGHT SWITCH) from stock"
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Charlotte, NC 28277
Jeff L.
Job Details: 06/20/2023
Found dryer vent to long and pinched cut it down and reattached. Ran unit thru diagnostics and had no fault codes or mechanical failures. I wiped touch sensor down and explained to customer how touch sensor works and some times clothes may come out a little damp. I advised customer that time dry is a better option a dryer working correctly should dry a load of clothes in 45 to 50 mins. Time sense dry is a least that long sometimes longer. Advised customer to use since some corrections were made and reach out to us if needed. Unit ran and checked ok(Call complete)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Iron Station, NC 28080
Mark C.
Job Details: 06/20/2023
Units start button on the control panel in no longer working due to the switch assembly detatching from the panel.; ordrng 1 W11116422 (Panel)
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Stanley, NC 28164
Mark C.
Job Details: 06/20/2023
Unit is making a squealing noise due to a stuck idler pulley. Quoted 251.44 installed new pulley unit is fully operational with no abnormal noise.; used 1 279640 (IDLER PULLEY) from stock
We serviced a
SAMSUNG DRYER
Near West Springfield, MA 01089
Martino S.
Job Details: 06/20/2023
"Check unit as per customer complaint dryer not spinning, remove top cover and observed dryer belt busted. Vacuum inner cabin of dryer, replace belt, replace cover and check unit working to specs."
We serviced a
WHIRLPOOL RANGE
Near Suffield, CT 06078
Martino S.
Job Details: 06/20/2023
"Right rear and left front burners click continuously but not lighting, remove top cover and check electrodes and wiring. Wires both have cracks in insulation, repair wires with electrical tape and replace top cover. Clean burner electrodes and check unit turning oh and working to specs."
We serviced a
SAMSUNG WALL OVEN
Model n/a
Near West Springfield, MA 01089
Martino S.
Job Details: 06/20/2023
"Check oven for bake at 350, check for voltage at the igniter 120v present, bake valve check ok for continuity and ohms. Replace bake igniter and check unit heating to specific temperature setting.; used 1 Wb13k21 (Igniter) from stock"
We serviced a
WHIRLPOOL DRYER
Model n/a
Near West Springfield, MA 01089
Martino S.
Job Details: 06/20/2023
"Check unit as per customer complaint not heating, verify power source of 120v to terminal block of unit. Ran time dry cycle unit does not heats up. Take unit apart and check thermostat and high limits all check good. Check for 120v to gas igniter voltage present and igniter glow slightly. Replace igniter and put unit back together then check unit igniting and cycling on and off to specs."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near West Springfield, MA 01089
Jeff L.
Job Details: 06/19/2023
"First thing I did was explained to the customer in the owners manual it explains how to use the new dishwasher such as. You must have at least 120 degrees of water running to your kitchen sink, when water is hot at sink then you may start dishwasher. Its also imperative that you keep jet dry in dishwasher at all times. Make sure you have heated option selected. If you do not have that selection it may not heat dry the dishes, may only air dry. Also advised customer to clean out lint filter after every wash. After educating the customer I checked all components of the dishwasher heating source and found wire not connected to left side of heater. Reattached wire unit ran and checked okCall complete"
We serviced a
WHIRLPOOL DRYER
Model WED7400
Near West Springfield, MA 01089
Jeff L.
Job Details: 06/19/2023
"Upon arrival found dryer heating but customer complaining of long dry times. I began diagnostics and found the dryer pushed all the way up against the wall pinching dryer vent restricting air flow. I advised customer since this is a new dryer and no one has been out on it. Im gonna honor their one time install and instruct and not charge them for this call. I did make clear if we come back for same problem there will be a charge. I pulled dryer back out, repaired pinched flex dryer ran and checked okCALL COMPLETE"
We serviced a
SAMSUNG WASHER
Model n/a
Near West Springfield, MA 01089
Jeff L.
Job Details: 06/19/2023
"Customer provided receipt unit still under factory warranty. Found customer was on a well,cold water side of water valve not shutting off. The only way to get it to stop was to cut handle off at wall. Trash has gotten into the valve and stuck it in the open position allowing water thru. This normally only happens on cold water side, hot water sanitizes and breaks down sediment. For a good repair we need to change the water valve. Part# DC62-30312J; ordrng 1 DC62-30312 (Water valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Mooresville, NC 28115
Vincent O.
Job Details: 06/19/2023
Found motor not operating an diverter continuously clicking and not fining position. Order and replace sump/motor assembly.; rqstng P&A on 1 WPW10671941 (pump&motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW01
Near West Hartford, CT 06107
Chuck M.
Job Details: 06/19/2023
Customer complaint is that refrigerator is not cooling. Inspected and found control not responding. Ordered control. ; ordrng 1 W11524469 (Control)
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 06/19/2023
"Complaint, flame goes out when trying to go from medium flame to low flame on center burner. I found gas is coming out of orifice, but valve is defective. Unit will need valve to fix and burner. no additional issues found with cooktop at this time everything is working properly. ; ordrng 1 W10811599 (Burner) and 1 W11246817 (Valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near South Windsor, CT 06074
Chris B.
Job Details: 06/19/2023
"Complaint that the unit is not washing properly. Found bad wash pump and bad filter screen. Tried adjusting the screen but no success. Replaced pump and working normal. Will order screen for a return visit. Motor pump is installed and running.; ordrng 1 WPW10463906 (Filter Screen), used 1 W11025157 (MOTOR/SUMP) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Charlotte, NC 28216
Mark C.
Job Details: 06/19/2023
Units door is not sealing due to the retention channel on the fresh food door being deformed.; ordrng 1 LW10636410 (Door)
We serviced a
AMANA RANGE
Model AER6603SFS3
Near Charlotte, NC 28208
Mark C.
Job Details: 06/19/2023
"Units control is unresponsive due to a lack of voltage from a pinched harness. Repaired harness control is receiving voltage but is still unresponsive, indicating a faulty control.; ordrng 1 W11536796 (Control) and 1 W11531756 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Wilbraham, MA 01095
Roger R.
Job Details: 06/19/2023
Installed new jazz board. Set code to 01 compressor started and unit started.; dspstn on spec-tagged invntry: 1 WPW10503278 CNTRL-ELEC
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ09
Near Lake Wylie, SC 29710
Mitch H.
Job Details: 06/19/2023
"Replaced divider, auger motor and yoke. Reinstalled, tested, ice dispenser operating properly."
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS
Near East Hartford, CT 06118
Chris B.
Job Details: 06/19/2023
"Complaint that the broiler is stays on when bake settings is used. Found the broiler stays on even after the bake side reaches temp. error code F6E1 control not cycling off the broiler. Will order part for a return visit. Every time going to diagnostics the broiler will turn on too. Will order parts for a return trip. ; ordrng 1 W11567348 (Control Board) and 1 WPW10181986 (Oven Temperature Sensor), dspstn on spec-tagged invntry: 1 W11182108 ELEMENT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near East Hartford, CT 06118
Chris B.
Job Details: 06/19/2023
Replaced both harness and heating element and ran diagnostic test and all tested properly. Heating Element reached temp as normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Worcester, MA 01610
Angel R.
Job Details: 06/19/2023
Found unit outside on the customers side porch. UI on unit is completely fried and unlit. Cannot test anything without a working interface. No components are currently working but the lights. Advised customer unit should not be outside exposed to the elements specially with all the rain we have been getting. Will need to order new UI and come back. Spoke to office and it was decided under the conditions the unit is in outside exposed the warranty is null and void. Called customer to inform of the decision not to service this unit.
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Auburn, MA 01501
Angel R.
Job Details: 06/19/2023
"Found no error codes, found capacitor leaking. Installed capacitor from TS, tested ok.; used 1 W11395618 (Capacitor) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Portland, CT 06480
Jeremy B.
Job Details: 06/19/2023
Dishwasher beep bug and not starting cycle. Found water in drip pan and leak detector triggered. Found supply water at 150. Recommend lowering to 120. Dried out drip pan and ran self test all checks ok. Customer must lower water.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Marlborough, CT 06447
Jeremy B.
Job Details: 06/19/2023
Water leaking. Found sock in fabric softer hole in tub ring. Removed fan test all checks ok.
We serviced a
WHIRLPOOL DRYER
Model WED95HEDW0
Near Glastonbury, CT 06073
Jeremy B.
Job Details: 06/19/2023
Dryer not starting. Found good supply power. Thermal fuse and heater good. Keeps giving F1E1 needs new main control. Quoted customer. Good for 7days.
We serviced a
FRIGIDAIRE WALL OVEN
Model FGEW3069UFB
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 06/19/2023
Oven will randomly start beeping in middle of the night and display F050. Checked all connections and supply power all checks ok. Needs new panel and control. ; rqstng P&A on 1 316472807 (Control) and 1 5304524016 (Touch panel)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Plainfield, CT 06374
Amanda R.
Job Details: 06/19/2023
Fae1 dispenser electrical fault ran automatic test it did open in test ordering control and dispenser ; ordrng 1 W11412300 (Dispenser) and 1 W11506011 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Enfield, CT 06082
Gary V.
Job Details: 06/19/2023
"Installed all parts listed and cycled back on, tested fine."
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Plainville, CT 06062
Chuck M.
Job Details: 06/19/2023
Installed pressure hose and tested. Washer filled and tested washed properly. No noise detected.
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS
Near Bristol, CT 06010
Ruben C.
Job Details: 06/19/2023
Checked unit found heating element connection disconnected reconnected harness tested operation normal had to defrost evap
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ02
Near Burlington, CT 06013
Ruben C.
Job Details: 06/19/2023
Checked unit unit is making normal comp sound unit is cooling normal no problem found
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Avon, CT 06001
Ruben C.
Job Details: 06/19/2023
Checked unit did not find any issues with unit cust has a very long run outside vent louvers are barely moving
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Charlotte, NC 28216
Jenn F.
Job Details: 06/19/2023
"Installed rotor, slider, and clutch. Ran diagnostics. Left unused part with customer. Ran calibrations. All operations tested ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Charlotte, NC 28216
Jenn F.
Job Details: 06/19/2023
Installed new sliders and rails in freezer.
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Belmont, NC 28012
Mark C.
Job Details: 06/19/2023
Unit is non responsive due to a damaged connection at the terminal block replaced block unit is fully operational.; used 1 279320 (Terminal block) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Gastonia, NC 28056
Mark C.
Job Details: 06/19/2023
Unit no longer makes noise due to a faulty speaker on the control.; ordrng 1 W11620481 (Control)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Suffield, CT 06093
Mike K.
Job Details: 06/19/2023
Replaced control and pressure hose. Ran on bulky items and max fill and filled properly; dspstn on spec-tagged invntry: 1 W11419171 CNTRL-ELEC
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Killingly, CT 06239
Amanda R.
Job Details: 06/19/2023
Plastic over pipe under sink preventing draining needs correct drain hoses and updated heater element ; ordrng 1 w11537778 (Heater) and 1 W11414944 (Hose) and 1 W11596052 (Clip)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Dudley, MA 01571
Angel R.
Job Details: 06/19/2023
"Ran diagnostics found F4E3 wash motor not running. F7E1 no heat. Tied to see if anything was lodged on pump, found nothing. Will order new sump pump. ; ordrng 1 W11665769 (Sump assembly)"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Mooresville, NC 28115
Vincent O.
Job Details: 06/19/2023
Found f8e1 error stored. Unit will run through quick wash but not a normal cycle. Tested and found cold water pressure low. Valve not turned on all the way. Removed hose and verified pressure is good. Reinstalled and verified valve on all the way and unit is filling properly. All functions check ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ
Near West Springfield, MA 01089
Jeff L.
Job Details: 06/19/2023
"Found evap fan motor not running, checked voltage going to fan checked good at 120v. Upon spinning the motor shaft it was warped and hard to turn by hand advised customer fan motor had burnt up and needs to be replaced. I will have to order part and return to complete call. Part number for fan #WP2315549Part is a special order item will have office call customer when part comes in if they decide to do the job.(THIS IS ESTIMATE ONLY) indie save estimate and sent to customer; rqstng P&A on 1 WP2315549 (evap fan motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Gastonia, NC 28054
Mark C.
Job Details: 06/19/2023
"Upon arrival customer had unit unplugged. Plugged unit back in ran quick wash cycle, unit fills and agitates momentarily then the display goes blank and the unit goes into a state of constant draining. Found units pressure hose is kinked causing the unit to sense an overflow situation. Adjusted hose unit is fully operational."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Mooresville, NC 28115
Vincent O.
Job Details: 06/19/2023
Installed new transformer. Tested and verified proper heating and operation. All functions check ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Litchfield, CT 06778
Jimmy R.
Job Details: 06/19/2023
"Check unit found block of ice on freezer floor, remove evaporator cover and back cover to compressor and found that drain is clogged. Steam and clean drain and position heater drain clip into drain. Flush drain with water to verify drain unplugged and reinstalled covers and check unit working to specs."
We serviced a
KENMORE WASHER
Model 110.2710231
Near Longmeadow, MA 01106
Mike K.
Job Details: 06/19/2023
"F5e1, F7e1, lid up fault and speed sensor fault.Cleared history, ran self test. Failed at spin test, F7e1 error.Checked undeneather and clear, but resisting spinning basket with cam, spin basket by hand and can hear gear case grinding, bad gear case.Quoted for 2x labor, gear space and washplate.Denied, collected for service call"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near South Hadley, MA 01075
Mike K.
Job Details: 06/19/2023
"Under warranty per service bench, took photo of receipt.Cs had video has sound, and complaint of not draining/running.Replaced drain pump and still getting a grinding sound, this one from the actuator, removed and reset can, and replaced actuator. Tests fine, filled and went into agitation fine, cancelled and drained fine, put into drain and spin and spun out fine.; used 1 W11399437 (DRAIN PUMP), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Woodstock, CT 06282
Amanda R.
Job Details: 06/19/2023
"Not washing customer states hearing it drain and going through cycle needs sump assembly but ; ordrng 1 W11305297 (Control) and 1 WPW10327249 (Valve) and 1 W11087376 (Sump), states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS01
Near Dudley, MA 01571
Amanda R.
Job Details: 06/19/2023
New fan not working getting 118v out off connector from the liner In freezer isolated all connectors fan directly getting 118v not running plugged power directly into fan fan works ; O-emld tckt
We serviced a
KITCHENAID MICROWAVE
Model KMBP107ESS20
Near Clover, SC 29710
Mitch H.
Job Details: 06/19/2023
"Customer removed microwave from cabinet. Replaced inner door, hinges, and arm. Tested, microwave operation properly, did not give door error."
We serviced a
WHIRLPOOL WASHER
Model WFW96HEAC0
Near Stafford, CT 06076
Gary V.
Job Details: 06/19/2023
"Arrived and found 7nit was pulled out by customer and he replaced drain pump, and drain pump clamp not reinstalled proper causing leak, I informed customer I could not touch unit as its a liability issue and he will reinstall clamp properly and reinstall unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB04
Near Tolland, CT 06084
Gary V.
Job Details: 06/19/2023
"Inspected and found door pedal out of alignment and not opening door properly and leaking door jammed open, unit needs new door petal, will order and call when part becomes available.; ordrng 1 W11199807 (Pedal)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Windsor, CT 06095
Gary V.
Job Details: 06/19/2023
"Installed new drain hose and cycled, tested fine.; dspstn on spec-tagged invntry: 1 8269144A DRAIN HOSE"
We serviced a
WHIRLPOOL RANGE
Model AER6303MFS2
Near Berlin, CT 06037
Chuck M.
Job Details: 06/19/2023
Customer complaint is that range is not working. All elements are not heating. Tested voltage and found voltage for 240V is not present. L1 and L2 each have 120V individually to chassis ground but together no voltage is present. Electrical issue.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Charlotte, NC 28216
Jenn F.
Job Details: 06/19/2023
Control board was not connected. Connected the board and now unit functioning as it should.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near Charlotte, NC 28278
Jenn F.
Job Details: 06/19/2023
"Adjusted door latch, door not even. New construction home. Spoke with customer over phone prior to visit.Ran diagnostics. Passed all tests. Left voicemail informing them about the dishwasher repair."
We serviced a
GE REFRIGERATOR
Model GNE29GMKIES
Near New Britain, CT 06051
Chuck M.
Job Details: 06/19/2023
Installed evaporator fan and it is working. Advised customer to allow time for unit to reach proper temperature.
We serviced a
THERMADOR WALL OVEN
Model PO302/03
Near West Hartford, CT 06107
Chuck M.
Job Details: 06/19/2023
Installed blower fan and tested. Showed customer it works.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMB0
Near West Hartford, CT 06107
Chuck M.
Job Details: 06/19/2023
Customer complaint is that dishwasher was leaking. I inspected and found dishwasher leaning forward and leaking at bottom of door. Leaned dishwasher back and positioned and stabilized. No leaks found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Hartford, CT 06112
Chuck M.
Job Details: 06/19/2023
Customer complaint is that ice container gets stuck. Arrived and container was out. Customer defrosted and turned off ice maker. Customer stated ice was coming out in clumps or coming out of ice mold in one piece. Inspected and found temps set at -22c in freezer and 1c in FF section. Set temperature to 0 degrees F and 37 degrees F. Advised customer to allow time for unit to stabilize.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Webster, MA 01570
Amanda R.
Job Details: 06/19/2023
Replaced compressor pressurized system with nitrogen leak in joint near cabinet on suction line fixed leak then re pressurized system to make sure it was fixed vacuumed system recharged with 5oz r134a ; used 1 W11506635 (COUPLER 6 NF MS SV) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model MMV1175JZ00
Near South Hadley, MA 01075
Mike K.
Job Details: 06/19/2023
"Cs said unit was bought from Costco, but did not have a reciept with mod/ser number, just a shipping label which did not list item, not covered.Bulb had broken while trying to replace, removed broken bulb and replaced. When replaced put in new bulb and stays on full power, not cycling with button.Quoted for bulb and control, approved.Replaced control and bulb and verified unit operation.; used 1 8206232A (BULB) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Mooresville, NC 28117
Vincent O.
Job Details: 06/19/2023
Installed new fabric softener dispenser. Tested and verified proper operation. No leaks. All functions check ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW
Near Mooresville, NC 28117
Vincent O.
Job Details: 06/19/2023
Found broken wires at drain pump causing unit to not operate. Repaired wiring at pump. Tested and verified proper operation. All functions check ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Mooresville, NC 28117
Vincent O.
Job Details: 06/19/2023
Installed new fabric softener dispenser. Tested and verified proper operation. No leaks. All functions check ok.
We serviced a
KITCHENAID RANGE
Model KCGC506JSS00
Near Huntersville, NC 28078
Vincent O.
Job Details: 06/19/2023
Found preignition orifice clogged not allowing LF burner to ignite properly. Cleared orifice and tested. Unit igniting properly. All functions check ok. Instructed customer on proper use and care of machine.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Huntersville, NC 28078
Vincent O.
Job Details: 06/19/2023
Found freezer light out causing upper RC lights to be dim. Replaced freezer led module. All lights now Illuminated. All functions check ok. Covered under s-code; used 1 W11601311 (LED S191AQ (ENDS 12/2024)) from stock
We serviced a
JENN-AIR COOKTOP
Model JGD3430WB00
Near Matthews, NC 28104
Jonathan J.
Job Details: 06/19/2023
"Complaint front left burner and rear left. Burner are not igniting properly. I found the igniter on front left burner had fallen down, causing her to not ignite properly. I also found spark igniter on rear left burner is not sparking upwards, sparking downwards along a grease trail. Attempted to clean sparking better but still has a high whoosh of flame because of the length and duration of time required to ignite burner. I will need all four orifice holders and the screws to repair properly in the images for the orifice holders, it shows it comes with igniters. If unit does not come with igniters may need to also order ignitors upon return visit. I warned customer that that may happen on this visit. No additional issues found all burners are igniting And have a proper flame pattern though as of now. igniters on the left side are still broken. parts are on back order office to call customer when parts come in. ; ordrng 8 WP3368921 (Screw)s and 1 WP7527P03160 (Orifice holder) and 1 WP7527P00260 (Orifice holder) and 1 WP7527P00360 (Orifice holder) and 1 74009553 (Orifice holder)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 06/19/2023
Complaints dishwasher leaking and chiming at the same time. Chiming will not stop. Cannot use dishwasher every time we try and start chiming. Found a piece of plastic with a spring attached to it. In the bottom of the dishwasher does not know what it goes to. Plastics found do not go to this dishwasher at all. I am not sure what that plastic piece goes to. I inspected dishwasher door gasket. Found door gasket is inverted worked. I replaced door gasket and tested operations. I inspected all plastics around the outside of the tub no issues with holders or plastics. New exterior leaks. Drain is installed properly no warpage of the lower door seal that attaches to the bottom of the inner door panel cannot duplicate leak at this time. I did remove all water from catch basin. Drain pan with float in stalled that was the cause of the dishwasher chiming in customer. Unable to use dishwasher touch. Patient was full of water. I cleared error code in diagnostics catch basin. Overflowed potential flood condition. No additional issues found with dishwasher at this time while running it. ; used 1 W11483553 (GASKET) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 06/19/2023
"Complaint customer says dishwasher started making abnormal noise while in operation and then it started leaking from the bottom of the door. No error codes and fault history. No abnormal noises heard customer has a video of it. Leaking from the middle of the door. Insulation was soaking wet and dripping, I found lower seal is warped. Have a picture cannot duplicate noise. Complaint though customer says it has not made that noise since it leaked the last time I suspect it may have been an over Sudsing condition but cannot confirm. customer had a video I verified customers video is definitely an Uber Sudsing condition occurring in the video when dishwasher started leaking but the fact that none of the water went into the catch basin and the lower gasket is warped gasket still needs to be replaced. gasket on back order Office to call customer one part comes in.; ordrng 1 W11664713 (Seal)"
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 06/19/2023
"F7e6 f8e1 f0e5 error codes in history. I cleared error codes found low water pressure on hot valve customer is on city water. I found drain pump. Had Newbert debris in it but pump had a fractured impeller. I replaced drain pump, water, inlet valve, assembly, and customer had a cam replaced cam customer had gotten from Whirlpool. No additional issues found with washing machine here today. ; used 1 WPW10276397 (DRAIN PUMP) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Clover, SC 29710
Mitch H.
Job Details: 06/19/2023
"Removed and replaced main control. Tested, dryer now heating and operating properly."