Service History 184 - Advantage Appliance Repair

We serviced a

SAMSUNG REFRIGERATOR

Model RF30BB6200QLAA

Near Plainfield, CT 06374

Amanda R.

Job Details: 05/14/2024

Shelf peeling paint design one door bin cracked took pictures water not dispensing out of left ff door dispenser switch bad ; rqstng P&A on 1 Da97-21901c (Shelf) and 1 Da97-17399f (Dispenser assembly) and 1 Da97-21912e (Bin)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ12

Near Brooklyn, CT 06234

Amanda R.

Job Details: 05/14/2024

Door not even on top leveled unit per customer set temps at recommended

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM03

Near Brooklyn, CT 06234

Amanda R.

Job Details: 05/14/2024

Replaced all parts unit has been working normally but now making ice

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Killingly, CT 06241

Amanda R.

Job Details: 05/14/2024

Making vibrating noise showed customer it is coming from venting tube vibrating against bottom panel stacked unit in closet explained customer would have to make accessible for repair

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Griswold, CT 06351

Jeremy B.

Job Details: 05/14/2024

Tech was assigned as a helper; snapped 1 QuickPics

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS02

Near Willington, CT 06279

Amanda R.

Job Details: 05/14/2024

Lost complete cooling compressor clicking off on overload cleaned condenser coils replaced start relay compressor turned on and stayed on set temps at recommenced explained to let it run 24 hours before putting food in it and explained if this dosent work would need new compressor ; used 1 8201786 (OVERLOAD/RELAY KIT) from stock

We serviced a

BOSCH DISHWASHER

Model SHP65T55UC/02

Near Coventry, CT 06238

Amanda R.

Job Details: 05/14/2024

Replaced door linkage kit door opening and closing normally

We serviced a

WHIRLPOOL WALL OVEN

Model WOS92EC0AB00

Near Gastonia, NC 28054

Ryan S.

Job Details: 05/14/2024

"Returned to install parts ordered. Installed Mr2 control board, Ui panel control and temp sensor. Checked incoming power. Power was proper 240v. Ran bake 350? unit preheated properly.,verified proper operation of unit."

We serviced a

WHIRLPOOL DRYER

Model MGD6230HW0

Near Mooresville, NC 28117

Robert A.

Job Details: 05/14/2024

"Cx complaint that the unit does not get hot enough. I inspected the unit to confirm the complaint. I found that the unit heats, tumbles and has good airflow. As I let it runs a few minutes with the front panel off I notice the foam does not stay on long enough on high temp. All connections at the fuses are good. Im ordering the thermistors to resolve the issue.; ordrng 1 WP8577274 (Thermistor) and 1 WP338906 (Radiant sensor) and 1 WP3391912 (High limit thermostat)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDM09

Near Mooresville, NC 28117

Robert A.

Job Details: 05/14/2024

Cx complaint that the unit is leaking from the IM. I inspected the unit o confirm the complaint. I found the IM fill tube was sitting crooked. I corrected the fill tube position and tested the unit for the cx. The unit is working as designed. I collected the service call fee by CC.

We serviced a

SAMSUNG WASHER

Model WV60M9900AV/A5

Near Walpole, MA 02081

Aimee Z.

Job Details: 05/14/2024

Found the spin basket broken at bearing Cust buying new

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Canterbury, CT 06331

Jeremy B.

Job Details: 05/14/2024

Found lid strike broken causing lid not to close. Replaced and tested all checks ok. ; used 1 W11457841 (STRIKE) from stock

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GSL25JGCB LS

Near Hebron, CT 06231

Jeremy B.

Job Details: 05/14/2024

Defrost drain clogged causing water to leakOn floor. Cleared and all checks ok.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Naugatuck, CT 06770

Jimmy R.

Job Details: 05/14/2024

Installed new cntrl and ran unit threw a calibration cycle checked all operations and unit is now washing and advancing threw the cycles checked all other operations and unit is now working to proper specs

We serviced a

WHIRLPOOL WASHER

Model WFW6620HW0

Near Waterbury, CT 06705

Jimmy R.

Job Details: 05/14/2024

"Checked over unit and found machine would not power up checked power and 120v going into cntrl, ran diagnostics and unit came on and errored out F6e2 no communication detected from acu to hmi console and control faulty. Checked rest of u and found door bellow ripped and leaking water dispenser cracked and leaking water, will order new main cntrl, touchpad, door bellow and dispenser parts tentative p/a ; ordrng 1 W11314648 (Bellow) and 1 W11319991 (Control panel) and 1 W11322905 (Cntrl) and 1 W11465532 (Dispenser), states that autho needed"

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Waterbury, CT 06705

Jimmy R.

Job Details: 05/14/2024

"Checked over unit and found when ramping up in a spin unit would make noise found noise coming from drain hose hitting back of machine, fixed drain hose and secured let unit run and advised customer on noises unit would make. All operations are no working to specs"

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS10

Near Dallas, NC 28034

Ryan S.

Job Details: 05/14/2024

"Retuned to install parts order. Installed magnatron, transformer, capacitor and also found diode bad, replaced it from ts. Ran unit cup of water. Verified proper operation ; used 1 W11256462 (DIODE UNIV) from stock"

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Lincolnton, NC 28092

Ryan S.

Job Details: 05/14/2024

"Customer complained unit off balance. Manager of apartment said he had a receipt but couldnt find it right now, he said to work on it and let him know how much it will cost .found unit off balance while spinning. Found per service pointer W11684122 unit needs new inner tub W11172199. Due to no QR code found on inner basket/ tub. Agitator came off easily.. Quote is 606.91 for repair. Manger denied repair. Wants to find receipt to get warranty work. Collected trip,fee. Saved quote. Informed customer to call whirlpool for new ticket id receipt is found ."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT751SAPZ0

Near Denver, NC 28037

Ryan S.

Job Details: 05/14/2024

"Retuned to install new tub, installed tub and reassembled unit. Ran unit through quick wash and unit didnt leak after 15 min of running. Verified proper operation."

We serviced a

KITCHENAID DISHWASHER

Model KDTM405PPS0

Near Stanley, NC 28164

Ryan S.

Job Details: 05/14/2024

Retuned to install new Ui panel. Led lights now operating properly. Ran service mode then ran quick wash and showed customer unit starting quick wash cycle. Unit operating as designed without lingering led issues.

We serviced a

WHIRLPOOL RANGE

Model WEE745H0LZ3

Near Davidson, NC 28036

Robert A.

Job Details: 05/14/2024

I installed the ordered parts and tested the unit for the cx. He unit is working as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ2

Near Dudley, MA 01571

Chris B.

Job Details: 05/14/2024

Complaint that the unit is not responding. Found bad touch panel. Will order parts for a return visit. ; ordrng 1 W11660284 (Console) and 1 W11632709 (Control Touch UI)

We serviced a

MAYTAG WASHER

Model MVWP575GW1

Near Southbridge, MA 01550

Chris B.

Job Details: 05/14/2024

Complaint that the unit is not turning. Found no voltage reaching the winding motor while running diagnostics test. Bad control board. Quoted parts and labor. Customer prefers not to put that amount into it. Collected trip fee.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHB0

Near Southampton, MA 01073

Mike K.

Job Details: 05/14/2024

"Service call covered by authorization. Cs smelled a plastic burning smell, unplugged. Unit had water in it on arrival, said it didnt drain fully.l and done so a couple of times. Draining into garbage disposal and flow is good.Started normal cycle, drained out fine. Went through fill and into wash fine.. good spray arm movementF6e4, f8e2 errors in history. Ran through service test fine.Was something burners onto the heater, which I was able to scrape off. Weak service so safety line not called and could not load tech sheet on unit. everything functioning fine in testing, heater verified working fine.Saved estimate if continues bye having drain issues for drain pump, just could not get to fail today in testing and would not be covered under authorization."

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Southampton, MA 01073

Mike K.

Job Details: 05/14/2024

"Replaced control and unit not running. Has 240vac at terminal and thermal fuse is good. Open motor, replaced and operating fine; used 1 279827 (MOTOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near South Hadley, MA 01075

Mike K.

Job Details: 05/14/2024

Replaced evap fan assy and control board. Unit rebooted upon being plugged back in and operating as normal

We serviced a

WHIRLPOOL REFRIGERATOR

Model Krmf706ess05

Near Fort Mill, SC 29707

Jonathan J.

Job Details: 05/14/2024

I replaced all previously ordered parts I tested operations right pantry drawer is closing and saying door is closed on ui. Water is dispensing and flowing into both ice maker and out of door dispenser fine I defrosted water lines as they were frozen solid as well as chiller tank no further issues found at this time with unit.

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Monroe, NC 28112

Jonathan J.

Job Details: 05/14/2024

"Replace scar case wash plate and dry belt assembly tested operations no further issues found today with washing machine no abnormal noises and no leaking occurring while testing.; dspstn on spec-tagged invntry: 1 W10902814 WASHPLATE 1 W11239857 BELT , and 1 W11449840 GEARCASE"

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS20

Near Lancaster, SC 29720

Jonathan J.

Job Details: 05/14/2024

"Replaced all previously ordered parts unit was stuck getting out wedged in place was able to remove and reinstall with no incidents tested operations of convection oven feature crisp feature, and microwave. All functions are working properly no further issues found."

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS05

Near Lancaster, SC 29720

Jonathan J.

Job Details: 05/14/2024

Complaint had a different company out back in December and microwave had not been working since. After they left open close door error occurred. When it had never before. Unit displaying f1e5 and now f6e8 I found unit will need latch harness will need appliance manager as well as Magnatron and inverter to fix. lower Oven is working fine ; ordrng 1 W10217711 (Inverter) and 1 W10915648 (Appliance manager) and 1 W11033422 (Harness) and 1 W11098747 (Magnatron)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Waterbury, CT 06708

Jimmy R.

Job Details: 05/14/2024

"Tested unit and found washer making a grinding noise wile switching cycles and also scraping. Checked under unit and found belt had broken in pieces and got stuck in cam causing it to grind and slip, replaced belt and ran unit thew a few cycles with clothes checked all operations and unit is now operating to specs ; used 1 WPW10006384 (BELT) from stock"

We serviced a

HOTPOINT DISHWASHER

Model HDF310PGR3BB

Near Southington, CT 06479

Jimmy R.

Job Details: 05/14/2024

"Checked over unit and found start led displaying 6 flashes a water inlet error, ran unit threw a diagnostics cycle and cleared errors unit now washing and going threw a cycle. Ran several more cycles and found unit would stop draining causing it to think its over flowing and error out drain pump faulty and needs to be replaced ; ordrng 1 WD19X25461 (Drain pump)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Farmington, CT 06032

Ruben C.

Job Details: 05/14/2024

Checked unit found agitator teeth worn completely gearcase teeth worn as well gave cust estimate for gearcase and agitator informed has 7 days to decide if repair desired

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS22

Near Denver, NC 28037

Ryan S.

Job Details: 05/14/2024

Customer complained units broil support broken. Replaced broil support from pre id ts. Verified proper operation.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Denver, NC 28037

Ryan S.

Job Details: 05/14/2024

"Customer complained unit wont power on. Found power to control but control not sending voltage out. Replaced control board from pre id ts . Reassembled unit and ran diagnostics all functions working as designed. Noticed speaker not working on Ui. Replaced Ui from, pre id ts. Ver unit working as designed and went through full service test. ; dspstn on spec-tagged invntry: 1 W11319991 CNTRL-ELEC and 1 W11322903 CNTRL-ELEC"

We serviced a

WHIRLPOOL DRYER

Model CEM2745FQ1

Near Hartford, CT 06105

Ruben C.

Job Details: 05/14/2024

Checked unit found incorrect voltage at terminal block not getting 220 volts have informed cust instruct fulfilled now

We serviced a

MAYTAG M/W OTR

Model MMMF6030PW00

Near Plymouth, CT 06786

Jimmy R.

Job Details: 05/14/2024

Installed new interlock and cntrl plus a fuse due to blow. ran unit several times and microwave is now heating and working to specs ; used 1 WPM0805101 (Fuse) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near East Hampton, CT 06424

Jeremy B.

Job Details: 05/14/2024

Found debri stuck under float causing no fill. Removed and tested all checks ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Middletown, CT 06457

Jeremy B.

Job Details: 05/14/2024

Heavy ice build up on evaporator. Thawed and found loose wire tightened

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Huntersville, NC 28078

Robert A.

Job Details: 05/14/2024

Parts were installed and unit was tested the unit is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near West Springfield, MA 01089

Mike K.

Job Details: 05/14/2024

"Replaced compressor and drier all using lokring, pulled into vacuum and held. Charge with 2oz r600a and let unit run, return line not getting hot temp not cooling. Pulled valve out of drier and no pressure, cut cap line and same, blasted line out with nitrogen and getting flow through drier and cut cap line. Resoldered cap tube and pulled into vacuum. Charged with 2oz and return line is getting hot. Cs to monitor. Could be a floating obstruction or weak compressor. The cut off cap lokring joint was not obstructed. ; dspstn on spec-tagged invntry: 1 R600A R600A 14.8 OZ 1 W11109499 FILTER DRIER-TUBE R600a , 1 W11504431 COUPLER 7/5 NR MS 00 , 1 W11504445 COUPLER , 1 W11504447 COUPLER 5/1.8 NR MS00 , 1 W11506621 COUPLER 6 NK MS 00 , and 1 W11506635 COUPLER 6 NF MS SV , used 1 W10895713 () from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Hartford, CT 06105

Ruben C.

Job Details: 05/14/2024

Checked unit unit is heating normally found vent outside has to be cleaned have informed of issue needs to be remedied instruct is now fulfilled

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near New Britain, CT 06051

Ruben C.

Job Details: 05/14/2024

Replaced motor belt and agitator ran diagnostics normal ran component test normal waters going in draining and spinning normally agitating normal ran cycle started washing; dspstn on spec-tagged invntry: 1 W11283592 MOTOR-DRVE

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBRC36FMS01

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 05/14/2024

Control keeps powering in and off unit not cooling. Needs new control board kit. Quoted customer for new control board kit. Customer has a new board that they had rebuilt 9 years ago when the company that rebuilt them was around was advised not to install control.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV06

Near Ellington, CT 06029

Gary V.

Job Details: 05/14/2024

Inspected and found no cooling. Compressor shutting down on overload.. unit needs compressor replacement. repair covered under warranty will order the part. And call when the part becomes available for return date. Tubing and compressor and labor covered under warranty.; ordrng 1 W11557425 (Compressor) and 1 876765 (Tubing kit)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHB07

Near Somers, CT 06071

Gary V.

Job Details: 05/14/2024

"Inspected and found filter not inserted all the way, reset filter and cycled, unit now working properly, please allow 48 hours for ice production."

We serviced a

WHIRLPOOL RANGE

Model WOD77EC7HV00

Near Granby, CT 06060

Gary V.

Job Details: 05/14/2024

Inspected and found upper convection bake coil broken will order and return is replaceable from the front. Circuit breaker switch in the panel is top right and says cooktop. Customer requested fri 24th am slot return date.; ordrng 1 WPW10260248 (Upper conv/coil element)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near West Springfield, MA 01089

Mike K.

Job Details: 05/14/2024

Replaced evap fan and functioning properly with good airflow to the rf section; dspstn on spec-tagged invntry: 1 WPW10464673 EVAP MOTOR

We serviced a

AMANA COOKTOP

Model AGR6603SMS1

Near Kershaw, SC 29067

Jonathan J.

Job Details: 05/14/2024

Complaint oven continues to click and cooktop burners are to high of flame on lowest setting I found oven clicking was due to reigniting normal noise and thermal expansion noises oven heating and cooling oven has a 10 degree swing 360 -340 to keep at 350 I tested all operations no further issues found with gas or oven today.

We serviced a

WHIRLPOOL DRYER

Model LG7001XTW0

Near Longmeadow, MA 01106

Gary V.

Job Details: 05/14/2024

"Inspected and found rollers and belt worn out, replaced with repair kit, cycled, and tested fine. No longer making abnormal noise.; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM03

Near Springfield, MA 01109

Chris B.

Job Details: 05/13/2024

Complaint that the unit is not dispensing water at a right pressure. Verified good water flow in the water line. Unit making good size cubes. Mentioned to the customer to have the refrigerator pulled out.; rqstng P&A on 1 W11346622 (Water Reservoir) and 1 WPW10349187 (Water Valve)

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Prospect, CT 06712

Jimmy R.

Job Details: 05/13/2024

Tested unit and found washer would start but keep ramping up to spin and slowing down even when pausing unit. Ran diagnostics and found errors F7e1 tachometer missing or wrong signal f2e1 stuck button off balanced load ran a self test cycle and unit went half way thew and errored out tachometer error. Replaced actuator and recalibrated control unit ran machine threw a regular cycle and unit is now washing and operating properly ; used 1 W10913953 (Actuator) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Somers, CT 06071

Gary V.

Job Details: 05/13/2024

"Inspected and found auger spline in ice container stripped not allowing for ice to be dispensed, needs new ice container, will submit estimate and call.; rqstng P&A on 1 W11109888 (Ice container)"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW10

Near Springfield, MA 01118

Chris B.

Job Details: 05/13/2024

Complaint that the unit is not cooling properly. Found gasket not pressed in place.. Adjusted gasket and warmed til it did a great seal. Refrigerator cooling normal.

We serviced a

WHIRLPOOL KITCHEN

Model WRF767SDHZ04

Near Palmer, MA 01069

Chris B.

Job Details: 05/13/2024

Customer has purchased receipt in hand but the only visible was the purchase amount and the purchase date but not the the model number. Customer will go to Lowes to reprint the page because its still under warranty and will call Whirlpool to have the purchase date fixed and have us return.

We serviced a

WHIRLPOOL DRYER

Model MED4500MW0

Near Columbia, CT 06237

Jeremy B.

Job Details: 05/13/2024

Dryer making a burning mark where heat enters dryer. This is normal all checks ok.

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Burlington, CT 06013

Amanda R.

Job Details: 05/13/2024

Complaint throwing suds error code and can visible see suds needs to run clean cycle until there is no more visible suds started vinegar bath went over soap amount

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Bristol, CT 06010

Amanda R.

Job Details: 05/13/2024

"Complaint on quick wash auto fill it dosent fill with water started cycle it only fills to top of wash plate which is nit,al for auto fill"

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTVS2

Near Huntersville, NC 28078

Robert A.

Job Details: 05/13/2024

"Cx complaint that the unit is not turning on at all. I inspected the unit to confirm the complaint. I found the control herbal fuse blew again. I checked the harness and portion of it have melted together. The unit needs a new thermal fuse, harness and element to resolve the issue. The unit needs to be pulled out, it is accessible and not sitting behind the installed floor. The return is a 2 ct job.; ordrng 1 W10413091 (Harness) and 1 W10258275 (Thermal fuse) and 1 W10518394 (Element) and 2 WP717273 (Element washers)s"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Troutman, NC 28166

Robert A.

Job Details: 05/13/2024

"Cx complaint that the unit is not starting cycles. I inspected the unit to confirm the complaint. I found an error code:f7e4. I cleared code and checked the slider, the slider magnet has separated from the cylinder. I replaced the slider and tested the unit for the cx. There is still a repetitive noise coming from the unit as it spins. I checked under the unit again. The rotor has been worn from the slider issue and needs to be replaced. Im ordering a new stator and rotor to resolve the issue.; ordrng 1 W11195971 (Stator) and 1 W11260238 (Rotor), used 1 W10734521 (Slider) from stock"

We serviced a

KITCHENAID M/W OTR

Model KMHS120ESS11

Near Huntersville, NC 28078

Robert A.

Job Details: 05/13/2024

"Cx complaint that the unit is making a weird noise while it runs. I inspected the unit to confirm the complaint. I found the unit heats fine, the noise is not coming from the blower fan or turntable motor. I isolated the noises in test mode and found the noise coming from the cooling fan. The unit needs a new cooling fan to resolve the issue.Im ordering the part for the return visit.; ordrng 1 W11230994 (Cooling fan) and 1 W10533503 (Cooling fan wheel)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS2

Near Columbia, CT 06237

Jeremy B.

Job Details: 05/13/2024

Installed new motor sump assy and tested all checks ok. ; dspstn on spec-tagged invntry: 1 W11460946 MOTOR/SUMP

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Marlborough, CT 06447

Jeremy B.

Job Details: 05/13/2024

Washer goes from sensing to fill. Found belt came off pulley replaced and ran self test all checks ok. ; used 1 W11239857 (BELT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFW2055FRZ03

Near Wolcott, CT 06716

Jimmy R.

Job Details: 05/13/2024

"Tested unit and found unit not cooling in fridge section found unit not getting any air to cool, checked freezer and found evap fan running but ice covering fan melted ice and forced unit into a defrost cycle heater came on normally. Cycled damper and found damper not opening found ice building in damper causing it to get stuck, removed ice and damper is now opening and closing unit is now cooling to specs"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Plymouth, CT 06782

Jimmy R.

Job Details: 05/13/2024

"Installed new evap cover and control box adjusted temps and checked cooling, unit now operating to factory specs"

We serviced a

MAYTAG WALL OVEN

Model MEW9527FZ02

Near Enfield, CT 06082

Gary V.

Job Details: 05/13/2024

"Inspected and found bake relay no longer staying closed to reach set temp, needs new main control, will submit estimate and call.; rqstng P&A on 1 W10841692 (Main acu)"

We serviced a

WHIRLPOOL KITCHEN

Model KRFC300ESS10

Near Gastonia, NC 28054

Ryan S.

Job Details: 05/13/2024

Came to install part ordered by previous tech. Installed new gasket and formed it. Verified proper seal. Informed customer to let gasket set and not use door for a few hours. ; dspstn on spec-tagged invntry: 1 W10830162 DOOR GASKET GRY

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Hartford, CT 06112

Jeremy B.

Job Details: 05/13/2024

Customers complaint is water not finning properly. Found hot and cold reversed. Switched hoses and ran self test all checks ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near New Britain, CT 06053

Amanda R.

Job Details: 05/13/2024

Defrost drain clogged with ice build up cleared drain set temps at recommended

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKB1

Near Newington, CT 06111

Amanda R.

Job Details: 05/13/2024

Leveled unit started quick cycle customer states it threw error code after 45 minutes went through cycle normally after leveling unit

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ5

Near Newington, CT 06111

Amanda R.

Job Details: 05/13/2024

Adjusted burners per customer

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near West Hartford, CT 06117

Amanda R.

Job Details: 05/13/2024

"Not cooling unit unplugged e planned to,properly diagnose unit needs to be plugged in for 24 hours ; schdld next appmnt for 5/15 WED AM"

We serviced a

SAMSUNG ELECTRON DRYER

Model DVG60M9900V/A3

Near Franklin, MA 02038

Aimee Z.

Job Details: 05/13/2024

"Found needs a blower wheel has broken fine and needs tune up . Back supports need to be replaced; ordrng 1 DC67-00180B (Blower wheel) and 1 6602-001655 (Belt) and 4 DC97-16782A (Supports)s, dspstn on spec-tagged invntry: 1 DC93-00634A IDLER PULLEY"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near West Springfield, MA 01089

Mike K.

Job Details: 05/13/2024

"Unit has a bad evap fan motor, evap clogged, fan clear and just wobbling, turns at slow speed if helped.Verified 120vac to fan and full frost pattern on evap; ordrng 1 WPW10464673 (Evap fan motor)"

We serviced a

KITCHENAID DISHWASHER

Model KUD102FRSS2

Near Agawam, MA 01030

Mike K.

Job Details: 05/13/2024

"Another connector any had been out and disconnected hard water line to pull out, could not get reattached, took parts installed back out and left as is. Both side door linkages gone. Quoted for linkage and labor, explained would do what I could about water line. Installed linkage assy and was able to get waterline back together. No leaks found and unit functioning properly, tested in normal wash. Filled, washed and drained fine l. Door operating as normal ; used 1 8194001 (DOOR LINK KIT) from stock"

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Agawam, MA 01001

Mike K.

Job Details: 05/13/2024

"Broken knob, timer/knob covered under S15110.Quoted for just service call and paid. Replaced timer and knob, verified function in timed dry, timer advancing and unit cycling properly."

We serviced a

SAMSUNG MICROWAVE OVEN

Model ME21M706BAS

Near Wrentham, MA 02093

Aimee Z.

Job Details: 05/13/2024

Found the model and serial worn off e Cust needs to callContract company

We serviced a

GE DISHWASHER

Model PDT785SBNOTS

Near Walpole, MA 02081

Aimee Z.

Job Details: 05/13/2024

Installed new drain pump glass damage the drain pump

We serviced a

WHIRLPOOL WASHER

Model NTW4519JW2

Near Northampton, MA 01060

Chris B.

Job Details: 05/13/2024

"Complaint that the unit is making a grinding noise while. Found bad actuator grinding out the cams. Replaced all parts and washer running normal. Washer under warranty customer has the purchase receipt.; used 1 W10721967 (CAM KIT), and 1 W11481722 ( actuator) from stock"

We serviced a

WHIRLPOOL COOKTOP

Model SC8720EDB-3

Near Charlotte, NC 28277

Mitch H.

Job Details: 05/13/2024

"Removed and replaced right rear burner assembly. Tested, all burners igniting and operating properly."

We serviced a

KITCHENAID COOKTOP

Model KCED600GSS

Near Charlotte, NC 28277

Mitch H.

Job Details: 05/13/2024

Lifted cooktop slightly. Applied foam tape around full perimeter of cooktop. Lowered cooktop back into place. All edges now sealed and tape in place.

We serviced a

KITCHEN AID DISHWASHER

Model kuds30fxpa8

Near Fort Mill, SC 29715

Mitch H.

Job Details: 05/13/2024

"Removed and replaced main control board. Reassembled, tested, dishwasher operating properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5RVAXVY01

Near Rock Hill, SC 29730

Mitch H.

Job Details: 05/13/2024

"Customer says ice maker was replaced by a different company 2 weeks ago, only made one batch of ice. Tested and found electronic eyes not working. Showing bin full at all times. Ordering emitter kit. Checked part availability and scheduled return for 5/17 PM ; rqstng P&A on 1 W11629974 (Control)"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LZ2

Near Stanley, NC 28164

Ryan S.

Job Details: 05/13/2024

"Retuned to install new control board. Installed control, ran bake 350? unit avg temp was 348?. Verified proper operation."

We serviced a

WHIRLPOOL RANGE

Model WEE745H0LZ3

Near Davidson, NC 28036

Robert A.

Job Details: 05/13/2024

I installed the ordered part and tested the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5RVAXVY01

Near Rock Hill, SC 29730

Mitch H.

Job Details: 05/13/2024

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL01

Near Denver, NC 28037

Ryan S.

Job Details: 05/13/2024

"Customer complained unit not cooling in refrigerator section. Freezer ok. Upon arrival found refrigerator at 39? and freezer at 5? found history of temp in diagnostics was refrigerator at 71? in last 6 hours. Inspected evap in refrigerator and found evap had frozen over. Found thermostat bad, also found fan will run but intermittently wont start on its own, possible damage from ice buildup. Needs evap cover that includes fan and thermistor. Quoted 633.84 for repair. Scheduled return call for 5-26-24 am. ; ordrng 1 W11395641 (Evap cover w fan)"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Chicopee, MA 01020

Chris B.

Job Details: 05/13/2024

Replaced control touch panel and unit powering up and ran diagnostic cycle and all tested normal. 1yr warranty on parts and labor.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Chicopee, MA 01013

Chris B.

Job Details: 05/13/2024

Replaced all parts and dishwasher running normal. No leaks detected. Had to level the unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS586FIEE00

Near Longmeadow, MA 01106

Mike K.

Job Details: 05/13/2024

"Set for 36 in rf measured temp at 35.6. Mid shelf. Freezer is at -2 set at 0. Found door is not sealing fully at lower left of rf door, hitting toe plate. Raised door hinge boot, looks like it had been raised before and worked its way back down, tightened locking screw and is clearing toe plate. Door sealing."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Mooresville, NC 28115

Robert A.

Job Details: 05/13/2024

I installed the ordered part and tested the unit for the cx. The unit is working as designed.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7351SG/AA

Near Sharon, MA 02067

Aimee Z.

Job Details: 05/13/2024

Installed augar assy and ice maker Pushe button until chimes Waited until filled with waterAlso advised water filter needs to be changed Light is on.; dspstn on spec-tagged invntry: 1 DA97-12540G AUGER ASSY

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near York, SC 29745

Mitch H.

Job Details: 05/13/2024

"Tested and ran diagnostics. Found F5E1 lid lock error. Attempted to start washer, lock will not engage. Quoted customer for repair, customer approved. Checked part availability and scheduled return for 5/14 PM. Collected full amount on cc.; ordrng 1 W10810403 (Lid lock)"

We serviced a

MAYTAG DRYER

Model MED6500MBK0

Near York, SC 29745

Mitch H.

Job Details: 05/13/2024

"Tested and found no power to dryer from outlet. Unplugged dryer, checked wall outlet, no voltage at outlet. Advised customer that they would need to have outlet checked."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near York, SC 29745

Mitch H.

Job Details: 05/13/2024

"Removed and replaced evaporator fan and clip. Evaporator was frozen over. Cleared ice to make repairs. Reassembled, tested, evaporator fan now operating properly. Unplugged refrigerator, advised customer to leave unit unplugged for several hours to allow evaporator to defrost completely, then plug back in. Also advised customer to monitor area around refrigerator in case drain pan overflows."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Enfield, CT 06082

Gary V.

Job Details: 05/13/2024

"Concern was long wash times and poor drying, Installed door vent and main acu, cycled and all functions test normal at this time."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model n/a

Near Suffield, CT 06078

Gary V.

Job Details: 05/13/2024

Customer canceled this ticket

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM01

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 05/13/2024

Refrigerator powered off and stopped cooling. Main control getting power will randomly cool. ; ordrng 1 W11357371 (Control box)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near East Hartford, CT 06118

Jeremy B.

Job Details: 05/13/2024

Found the bracket that holds upper drawer up in freezer broken causing freezer door not to close properly needs new brackets. ; rqstng P&A on 1 W11131390 (Bracket) and 1 W11161915 (Bracket) and 1 W10846539 (Ice box fan)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Suffield, CT 06093

Gary V.

Job Details: 05/13/2024

"Installed parts listed and cycled, tested fine.; dspstn on spec-tagged invntry: 1 W10324651 HUB"

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