We serviced a
WHIRLPOOL REFRIGERATOR
Model EHT171HKNR1
Near Chicopee, MA 01013
Mike K.
Job Details:
05/17/2024
"Water leaking into rf from freezer. Found clogged evap drain, steamed clear drain and ice build up."
We serviced a
KITCHEN AID DISHWASHER
Model KUDE60FXSS3
Near South Hadley, MA 01075
Mike K.
Job Details:
05/17/2024
"Replaced inlet valve assy. Ran quick wash through first fill and drain fine, second fill fine, did not error out like previously and much more water in unit.Cs to monitor.; dspstn on spec-tagged invntry: 1 W10648041 VALVE-INLT"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Holyoke, MA 01040
Mike K.
Job Details:
05/17/2024
Unit not spinning. Found door lock not sensing door as closed. Replaced door switch and locking properly. Ran recalibration cycle and diagnostic test cycle fine.; used 1 W11307244 (DOOR LOCK) from stock
We serviced a
LG ELECTRONICS DRYER
Model DLEX7800WE
Near Holyoke, MA 01040
Mike K.
Job Details:
05/17/2024
"Tested in timed dry and unit is heating properly. Checked vent and decent flow, cleaned out some build up, but unit is working properly. Suggest timed dry if not drying fully as sensors can be fooled."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Westfield, MA 01085
Mike K.
Job Details:
05/17/2024
"Unit is under 1yr wp warranty per service bench. Complaint of leaking about an hour into cycle, finding door insulation saturated. Did not see any deformities in n tub or door gasket, spray arms looked fine, no soap build up. Unit was tipped slightly forward, had room to raise front so did so and now slightly angled back. Let run for 10 minutes and no leaking found. Cs to monitor. Explained about dish placement and soap usage."
We serviced a
WHIRLPOOL WASHER
Model WTW6200VW0
Near Agawam, MA 01030
Mike K.
Job Details:
05/17/2024
"Cs has been getting OL code each cycle about 15 minutes in and says is not overloading cycle, left note saying such. Suspension tests good, filled and just kept filling until went directly to spin after 10 + minutes , never agitated just filled, did drain and spin out fine. Pressure hose for me and not clogged. Tested in diagnostics and overfilling in c1 test ( fill to min level, bad pressure sensor. Control is NLAW10188476, non repairable. Collected for service call only."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ3
Near Attleboro, MA 02703
Aimee Z.
Job Details:
05/17/2024
Installed gaskets and pads with new mullion
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ4
Near Lowell, NC 28098
Ryan S.
Job Details:
05/17/2024
"Customer complained rack wheel broke.confirmed complaint, replaced wheel. Left others with customer. Verified proper operation."
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Denver, NC 28037
Ryan S.
Job Details:
05/17/2024
"Customer complained unit wont start found long drain error. Found drain pump not working. Tried to run service mode and keeps kicking me out. Found no voltage to pump from board to drain pump. Also found no continuity through harness to pump. Found short on harness / pump ,Ordering control board, harness and drain pump. Informed customer office will call when part comes in. ; ordrng 1 W11627413 (Control board) and 1 W11643701 (Harness) and 1 W11399437 (Pump)"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Denver, NC 28037
Ryan S.
Job Details:
05/17/2024
"Customer complained unit wont stop running, had to turn off water. Found overfill, and water temp codes. Found water valve stays open unit vavle is shut off. Quoted 309.22. Repaired unit. Valves now shutting off. Verified proper operation. ; used 1 W11165546 (VALVE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Fort Mill, SC 29715
Mitch H.
Job Details:
05/17/2024
Tested and ran diagnostics. Found F1E1 main control error and F3E1 pressure system error. Needs control and harness. Checked part availability and scheduled return for 5/21 AM ; ordrng 1 W11603810 (Control) and 1 W11652038 (Harness)
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Fort Mill, SC 29715
Mitch H.
Job Details:
05/17/2024
"Disassembled, removed and replaced bellows, inner and outer door. Reassembled, tested, all functions operating properly. Door opening and closing properly."
We serviced a
WHIRLPOOL RESIDENTIAL REFR
Model WRX986SIHZ00
Near Granby, MA 01033
Chris B.
Job Details:
05/17/2024
Complaint that the freezer has frost all over in the bins. Found door rails not smooth and needed lubrication. Freezer door handle was loose. Adjusted the unit and all working normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Palmer, MA 01069
Chris B.
Job Details:
05/17/2024
Complaint that the freezer door keeps opening when the bottom door is closed. Found door hinge bent down enough not to hold shut properly. Will order parts for a return visit. ; ordrng 1 WP2166037 (Door Hinge) and 1 WP489467 (Washer)
We serviced a
MAYTAG DRYER
Model MED8630HC2
Near Tega Cay, SC 29708
Mitch H.
Job Details:
05/17/2024
"Checked and found dryer operating properly at time of visit. Entered diagnostics, no stored error codes. Called tech line spoke to Rob SR# 7739113468. He said the issue is that unit needs a software update and that customer will need to connect unit to WiFi and download the Maytag app to update software. Gave information to customer along with connectivity team phone number 866-333-4591."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near York, SC 29745
Mitch H.
Job Details:
05/17/2024
"Removed and replaced control and damper. Reassembled, ran diagnostics and tested, all checked good and operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Blacksburg, SC 29702
Mitch H.
Job Details:
05/17/2024
Checked and found water line from valve to filter not fully connected and almost out of valve. Pushed line into valve and ensured it was fully seated. Tested dispenser and ensured it was no longer leaking. All checked good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Hartford, CT 06112
Chuck M.
Job Details:
05/17/2024
Customer complaint is that ice maker only made a few cubes. Inspected and found full ice mold of ice. Ice maker was not ejecting cubes. Replaced ice maker and advised customer to allow time for ice production. ; dspstn on spec-tagged invntry: 1 4317943 ICE MAKER
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Hartford, CT 06120
Chuck M.
Job Details:
05/17/2024
Customer complaint is that dryer was not drying. Inspected and found dryer exhaust vent was blocked outside on screen. Dryer venting is a long run to outside. Maintenance person will clear.
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near West Hartford, CT 06110
Chuck M.
Job Details:
05/17/2024
Customer complaint is that dryer would not start. Inspected and found door switch disconnected. Connect door switch and tested. Dryer is working properly.
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW2
Near Longmeadow, MA 01106
Gary V.
Job Details:
05/17/2024
Installed parts listed in cycled didnt find any other problems at this time. Everything tested fine.; dspstn on spec-tagged invntry: 1 W11565030 LATCH
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Enfield, CT 06082
Gary V.
Job Details:
05/17/2024
"Concern is long cycles and poor drying, called techline and ran through all tests, found no faults or problems, all functions test normal. Techline advised to purge cold water from plumbing before starting the cycle. Water temp at faucet is 120 degrees. Sr#7739116969, techline."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Enfield, CT 06082
Gary V.
Job Details:
05/17/2024
"Inspected and found magnetron not heating and diode herniated, will order parts and return.; ordrng 1 Wpw10693025 (Mag) and 1 W11256462 (Diode)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB08
Near Enfield, CT 06082
Gary V.
Job Details:
05/17/2024
"Concern is shutting itself off. Inspected and found when resetting power and turning back on, relay board clicking and shutting off completely, also left side ff door switch broken, will order parts and return.; ordrng 1 W11556912 (Main acu) and 1 W11396033 (Door switch)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Enfield, CT 06082
Gary V.
Job Details:
05/17/2024
"Installed another wash pump, main acu and flow meter, cycled, and unit not faulting and tested fine.; dspstn on spec-tagged invntry: 1 W11416363 PUMP & MOTOR"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Union, CT 06076
Gary V.
Job Details:
05/17/2024
"Inspected and found no fault codes, debris lodged in front of door boot clogging drain holes thru the boot, tested all other cycles and tested fine"
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDW01
Near Charlotte, NC 28277
Jonathan J.
Job Details:
05/17/2024
Freezer gasket magnet is repelling aginst cavity liner magnet preventing proper door closure I left fresh food gaskets with customer freezer door will also have to be adjusted. Reordering freezer gasket as well. ; ordrng 1 WPW10192907 (Gasket freezer)
We serviced a
WHIRLPOOL DRYER
Model WED97HEDBD0
Near Charlotte, NC 28277
Jonathan J.
Job Details:
05/17/2024
Complaint L2 error code. Doesnt seem to get as hot as it used to before control was replaced. I found heating element was grounding itself out frame unit has dual element checked voltages discovered when heater comes on voltages drop one to 2 V on red to black drop was due to element grounding to frame . No further issues found with dryer today 123.6 RW 123.6 BW 246.3 RB unit will need heating element to fix.; ordrng 1 WP8544772 (Element)
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ1
Near Manchester, CT 06042
Amanda R.
Job Details:
05/17/2024
Making loud noise and not agitating Shifter error Replaced actuator tested operation normal ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Manchester, CT 06040
Amanda R.
Job Details:
05/17/2024
Tripping breaker like twice a month explained it cant be on a gfi breaker unit operating normally
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near East Hartford, CT 06118
Amanda R.
Job Details:
05/17/2024
Replaced all parts operation normal ; dspstn on spec-tagged invntry: 1 W10846539 FAN
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Canton, CT 06019
Chuck M.
Job Details:
05/17/2024
Replaced evaporator fan motor. Fan is working. Unit was in defrost upon arrival. Installed fan and it is working. Allow time for unit to reach proper temperature. ; dspstn on spec-tagged invntry: 1 WP2315539 EVAP MOTOR
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Canton, CT 06019
Chuck M.
Job Details:
05/17/2024
Customer complaint is that right front burner is not working. Inspected and found element shorted. Took pic. Element received is damaged. Ordered new element. ; ordrng 1 WPW10251108 (Element)
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW1
Near South Windsor, CT 06074
Amanda R.
Job Details:
05/17/2024
Replaced control throwing error code f9e2 needs drain pump replaced stacked unit in corner cant move unit to disconnect drain hose from rear they will have it unstacked for repair on Monday ; schdld next appmnt for 5/20 MON AM
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Huntersville, NC 28078
Robert A.
Job Details:
05/17/2024
"Cx complaint that the unit is not completing cycles. I inspected the unit to confirm the complaint. I found an error code: f8e1. I cleared the code and ran a manual valve test, both hot and cold worked fine. I ran a service cycle, all components passed with no issues. I ran a normal cycle, the unit filled and started washing. However after a few minutes of agitating it stopped completely. The LEDs were still lit but there was no action. It eventually drained and the wash light stayed lit. The unit needs a new control board and actuator to resolve the issue. I quoted the cx and collected the service call fee by CC."
We serviced a
WHIRLPOOL DRYER
Model MGD6230HW0
Near Mooresville, NC 28117
Robert A.
Job Details:
05/17/2024
"Cx had a valid receipt, I took photos. I installed the ordered parts and tested the unit for the cx. The unit is working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Mount Holly, NC 28120
Ryan S.
Job Details:
05/17/2024
Customer complained of no heat. Found open short in thermal cutoff. Replaced thermal cutoff and thermostat for thermal kit 279816. Verified proper heat and element cycling on and off. Informed customer not to push unit back to far to prevent slow airflow which could cause overtime premature issues with fuses going out. ; used 1 279816 (THERMAL KIT) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS1
Near Charlotte, NC 28277
Jonathan J.
Job Details:
05/17/2024
Complaint thermal event smoke and electrical smell. I found control has experienced a thermal event that caused smoke damage and thermal damage to multiple components that would require being replaced to get rid of smoke smell called Tech line file number 7739114308 7739095362 safety file number safety phone number (866) 550-5136 safety is not going to progress forward with repair of unit at this time. Safety will call customer per safety for resolution.
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Charlotte, NC 28277
Jonathan J.
Job Details:
05/17/2024
Hi temp 152-130 vent temps light randomly comes on and goes off inside drum screen keeps tuning blue and have to reset often clock goes from 1 hr to 10 mins to done in 15 mins clothing is still soaking wet at end of cycle. I found control is glitching and moisture bar sensor is unresponsive in diagnostics cycle sanded down slightly was able to get it to be more responsive but had to be very wet. Im ordering control ui and moisture bar assemblys ; ordrng 1 W11618917 (Control) and 1 W11413567 (Ui) and 1 WPW10298258 (Harness) and 2 WP3387223 (Sensor)s and 1 W11086603 (Screen)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Pineville, NC 28134
Jonathan J.
Job Details:
05/17/2024
Complaint noise only unit is cooling fine in both sections. This compressor is an oil free compressor and the noise is normal noise for this operation. Cannot find any issues with unit at this time all functions are working properly customer does not want to risk having sealed system opened and potential no cooling condition occurring. Whirlpool File number 7739112273 whirlpool stated noise of Bella compressor oil free compressor is normal noise no action required. ; dspstn on spec-tagged invntry: 1 LINEARGUAGES OIL-LESS
We serviced a
GE WASHER
Model GTW330ASK1WW
Near Springfield, MA 01109
Chris B.
Job Details:
05/17/2024
Complaint that the unit is not spinning out correctly. Found bad lid lock. Quoted parts and labor. Will order parts for a return visit.; ordrng 1 WH08X32697 (Lid Lock)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Springfield, MA 01108
Chris B.
Job Details:
05/17/2024
Complaint that the unit is leaking water from the back wall. Found water valve cracked and leaked water onto the control board and terminals causing damage and rust. Will order parts for a return visit. Location where the washer is at in very tight and will need extra time to bring in and out. Located in the closet.; ordrng 1 W11038689 (Water Valve) and 1 W11732885 (Control Board) and 1 W11545744 (Lower Harness) and 1 2xFrameJob (2x Frame Job)
We serviced a
LG REFRIGERATOR BOT
Model Lfx28968st/06
Near Somers, CT 06071
Gary V.
Job Details:
05/17/2024
"No answer at the door or on the phone, office verified.; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RVAXVY01
Near Rock Hill, SC 29730
Mitch H.
Job Details:
05/16/2024
"Turned breaker off to refrigerator. Removed and replaced ice maker eyes. Turned breaker back on, tested, now operating properly."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Fort Mill, SC 29707
Mitch H.
Job Details:
05/16/2024
"Tested and ran diagnostics. No stored error codes. Attempted to start washer, would not start cycle. Unplugged, waited 2 minutes, plugged back in. Washer now operating properly. All cycles working normally. Advised customer that washer would need control board. Quoted customer for repair and saved estimate. Customer declined repair at this time. Wants to wait. Advised that estimate is good for 7 days. Collected for service call on cc."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW06
Near Lancaster, SC 29720
Jonathan J.
Job Details:
05/16/2024
"Complaint freezer is not cooling at all or lightly cooling. I found barely a frost pattern just on the cat tube entering into evaporator. I found unit appeared to have a full charge but a restriction at filter dryer. Isolated high side fold with nitrogen 150 psi needle never moved, within 15 minutes installed new filter dryer charged unit with 125 psi of nitrogen both high and low unit held pressure for 25 minutes. Needle never moved are use soapy bubbles inspecting for leaks could not find any leakage at this time and cabinetry charge unit with 46 g of refrigerantunit producing a full frost pattern going all the way down evaporator no further issues found at this; used 1 W11506635 (COUPLER 6 NF MS SV), and 1 W11109499 (FILTER DRIER-TUBE R600a) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RS25H5111SR/AA
Near Agawam, MA 01001
Mike K.
Job Details:
05/16/2024
"Rf not cooling. Evap clogged with ice, will not come free. Quoted for evap cover/labor. Denied. Collected for service call only."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Meriden, CT 06450
Jimmy R.
Job Details:
05/16/2024
Installed new outer tub and drain pump ran machine threw a wash and spin cycle and unit is now dry and operating to factory specs ; dspstn on spec-tagged invntry: 1 W11399437 DRAIN PUMP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near East Windsor, CT 06088
Gary V.
Job Details:
05/16/2024
"Techline Sr#7739109637. Inspected and found poor cooling in entire unit. temp in the freezer at 30 and temp in the fresh food at 45, Found only one ring of coil on the evaporator frozen, and has insufficient compressor. Will order the part and return.; ordrng 1 W11580057 (Compressor) and 1 876765 (Tubing kit)"
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSMWW
Near Somers, CT 06071
Gary V.
Job Details:
05/16/2024
"Inspected and found plastic insert behind push button loose, applied epoxy and 7nit working properly now. Customer is handicapped and will call in with credit card to pay for service."
We serviced a
WHIRLPOOL DRYER
Model WED6620HW2
Near Dallas, NC 28034
Robert A.
Job Details:
05/16/2024
The m/s numbers are in the photos.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Charlotte, NC 28262
Robert A.
Job Details:
05/16/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Lancaster, SC 29720
Jonathan J.
Job Details:
05/16/2024
"6-4 8-2 4-3 10-1 I found open neutral incoming voltages are improper I plugged unit into extension cord with proper voltages and found drain pump has open resistance I replaced I also found no voltages are getting to drain pump from main control I also found no voltages get to dispenser and open resistance at dispenser solonoid. Main wash motor is working fine as well as everything else including heater. Unit will need main control dispenser and drain pump to fix. As well as harness. When disposal switch is turned on voltage drops and goes from 121.3 V. Down to 116.1 V. I left dishwasher unplugged disposer when light switch is turned on is reading hot neutral. When light switches turned off disposer is reading 63.8 V. Same with dishwasher outlet, which is directly below disposer. Harness is on special order office to call customer when part comes in.; ordrng 1 W11697180 (Harness) and 1 WPW10428217 (Dispenser) and 1 W11683481 (Control), used 1 W10876537 (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Mansfield, CT 06250
Jeremy B.
Job Details:
05/16/2024
"Found door gaskets torn causing fresh food doors not to seal. Control damper making loud noise when cycling and has ice build up. Replaced damper and tested its now cycling fine. Needs new fresh food door gaskets. ; ordrng 2 W10830162 (Gasket)s, used 1 WPW10594329 (DAMPER CNTRL) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE745HOFS1
Near Windsor Locks, CT 06096
Gary V.
Job Details:
05/16/2024
"Inspected and found no bake situation, ohmed bake element and tested closed, measured voltage at control and no voltage coming from bake relay on control board. Quoted for board replacement and she will call."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Windsor, CT 06095
Ruben C.
Job Details:
05/16/2024
"7739107913 checked called techline replaced dispenser harness is ok opening dispenser for detergent ordering control; ordrng 1 W11672039 (Control), dspstn on spec-tagged invntry: 1 W11412300 DISPENSER"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Windsor, CT 06095
Ruben C.
Job Details:
05/16/2024
Replaced damper control damper opened on its own reset refrigerator by unplugging unit tested normal; dspstn on spec-tagged invntry: 1 WPW10479155 DAMPER CNTRL
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Granby, CT 06035
Gary V.
Job Details:
05/16/2024
"Installed new compressor, ran vacuum, tested for leaks found none recharged system, and cycled back on, unit started cooling. Please allow 24 to 48 hours for temp to stabilize."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Lancaster, SC 29720
Jonathan J.
Job Details:
05/16/2024
"Complaint dishwasher intermittently will not wash on normal cycle hit or miss if you go between quickwash and then back to normal it will sometimes work again. I found F4 E3 and F1 E1 error codes in diagnostics fault history I am going to need to replace motor sump assembly, and maiden control board Water and incoming voltages are proper ; ordrng 1 W11613566 (Control) and 1 W11613570 (Sump)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VEM8
Near Hadley, MA 01035
Mike K.
Job Details:
05/16/2024
"Icemaker arm had come out, could not turn off. Was able to reseat bail arm. Also has a clogged evap drain and ice build up in bottom of fr. Quoted for labor. Approved. Steamed clear evap drain from inside and looks to be draining ok. Would have pulled out to verify, but fridge is up on risers on right side. Will have cs monitor and if any further issue wed have to pull out to check drain hose."
We serviced a
MAYTAG DRYER
Model MEDB855DC3
Near Charlotte, NC 28262
Robert A.
Job Details:
05/16/2024
"Cx complaint that the unit is not drying the clothes. I inspected the unit to confirm the complaint. I found the unit heats, tumbles but has poor airflow. I checked the duct from he exterior duct exit, the home needs the dryer duct professionally cleaned to resolve the issue. The unit is working as designed."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Charlotte, NC 28262
Robert A.
Job Details:
05/16/2024
"Cx complaint that the unit is not drying the clothes. I inspected the unit to confirm the complaint. I found the unit does not start. The interior light is on. I checked the thermal fuse, the connector was loose. I secured the thermal fuse connector and tested the unit for the cx. The unit has heat, it tumbles and has good airflow. The unit is working as designed. The cx does not have POP, however the unit is within the warranty window adding 8 weeks to the goods issue date."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Plainfield, CT 06374
Amanda R.
Job Details:
05/16/2024
Fills and drains wash motor not running getting power needs new sump assembly ; ordrng 1 WPW10482462 (Sump)
We serviced a
WHIRLPOOL DRYER ELECTRIC
Model GEW9250PW1
Near Denver, NC 28037
Ryan S.
Job Details:
05/16/2024
"Customer complained unit just clicks when starting , took unit apart and found pully wheel had came off and belt switch was triggered. Replaced pully from dryer repair kit. Reassembled and unit now working as designed.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
GLADIATOR REFRIGERATOR
Model GARF19XXYK00
Near Granby, CT 06035
Gary V.
Job Details:
05/16/2024
"Inspected and found no cooling, measured 120v at compressor but no operation, will submit estimate and call for return date.; rqstng P&A on 1 WPW10466675 (Compressor) and 1 876765 (Tube kit), states that autho needed"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Bloomfield, CT 06002
Ruben C.
Job Details:
05/16/2024
Checked unit found terminal missing clip to hold nut replaced terminal tested operation normal; used 1 279320 (TERMINAL BLOCK) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204DSS0
Near Newington, CT 06111
Ruben C.
Job Details:
05/16/2024
Checked unit ran diagnostics normal did not find any issues with unit no error codes
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Plainville, CT 06062
Ruben C.
Job Details:
05/16/2024
"Checked unit found teeth on agitator and gearcase teeth worn ordering gearcase and agitator ordering Also hub and spanner; rqstng P&A on 1 W11454741 (Gearcase) and 1 285565 (Agitator) and 1 WP21366 (Nut spanner) and 1 WP389140 (Hub), states that autho needed"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Plainfield, CT 06374
Amanda R.
Job Details:
05/16/2024
"Replaced all parts tested heating ; dspstn on spec-tagged invntry: 1 279816 THERMAL KIT 1 WP3387134 THERMOSTAT , and 1 WP3977767 THERMOSTAT"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Brooklyn, CT 06234
Amanda R.
Job Details:
05/16/2024
"Compliant that leaving clothes wet at end of cycle customer had load done which was three towels explained theres need to be at least 4 to 8 items in unit customer had video of Ui not starting ; ordrng 1 W11583890 (Control) and 1 W11603844 (Ui), dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Killingly, CT 06239
Amanda R.
Job Details:
05/16/2024
Lost complete cooling compressor bad replaced compressor vacuumed system and recharged with 56g r600a; used 1 W11506635 (COUPLER 6 NF MS SV) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model KMHC319ESS2
Near Hebron, CT 06231
Jeremy B.
Job Details:
05/16/2024
Installed new interlock kit and tested all checks ok. ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK SP W11245251
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM05
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
05/16/2024
Installed new fresh food door all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
05/16/2024
Installed new control. Compressor and fans came on.
We serviced a
WHIRLPOOL OVEN
Model MGR6600FZ1
Near Rocky Hill, CT 06067
Jeremy B.
Job Details:
05/16/2024
Customers complaint is baked not lighting and smells gas. Found cookie sheet falling behind bottom drawer and hitting bottom of ignitor and causing burner not to light. Adjusted and preheated to 350 all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Middletown, CT 06457
Jeremy B.
Job Details:
05/16/2024
Freezer not going below 25. Recovered Freon and leak checked with 150 lbs of nitrogen found no leaks. Pulled a vacuum then recharged with 47g of r600a please allow 24 hours for temps to stabilize. If problem continues will need new compressor.
We serviced a
AMANA RANGE
Model AGR6603SFB7
Near Middletown, CT 06457
Jeremy B.
Job Details:
05/16/2024
Customers complaint is broiler will cycle on and off. Tested broil and found it heating and cycling properly. Recommend keeping door closed during use. All checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RVAXVY01
Near Rock Hill, SC 29730
Mitch H.
Job Details:
05/16/2024
"Turned breaker off to refrigerator. Removed and replaced ice maker eyes. Turned breaker back on, tested, now operating properly."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Springfield, MA 01118
Chris B.
Job Details:
05/16/2024
Replaced tub and ran a diagnostic cycle and all tested normal. Couldnt test for water leaks due to no water supply available at the moment.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Rock Hill, SC 29730
Mitch H.
Job Details:
05/16/2024
"Checked and found heating element bad. Disassembled, removed and replaced element. Reassembled, tested, dryer heating and cycling properly.; used 1 WP3387747 (Element) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near York, SC 29745
Mitch H.
Job Details:
05/16/2024
"Removed and replaced control and heater. Plugged refrigerator back in. Tested, all components are functions checked good."
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Blacksburg, SC 29702
Mitch H.
Job Details:
05/16/2024
Tested and ran diagnostics. Found F8E1 long fill error. Tested valves and found cold valve not opening properly. Needs valve. Checked part availability. Customer had to have a family member meet at house. Office will call to schedule when part arrives.; ordrng 1 W11595805 (Valve)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Killingly, CT 06239
Amanda R.
Job Details:
05/16/2024
Strike broken replaced tested starting normally ; used 1 W11457841 (STRIKE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Killingly, CT 06241
Amanda R.
Job Details:
05/16/2024
Not defrosting correctly heavy frost on evaporator customer had it defrosted needs new control ; ordrng 1 W11566851 (Control) and 1 W11650660 (Heater) and 1 WPW10384183 (Thermistor)
We serviced a
WHIRLPOOL DRYER
Model MED7230HC1
Near Ashford, CT 06278
Amanda R.
Job Details:
05/16/2024
Replaced heater element and thermostat tested operation normal
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Lancaster, SC 29720
Jonathan J.
Job Details:
05/16/2024
Complaint wash a brand new set of sheets and it had bleach stains all over. It was using a white squash the day prior with bleach. I found customer has been using too much detergent too much bleach in wash machine. I could still smell bleach from the wash prior. Customers bleach that she is using is ultra concentrated. It says to use 1 teaspoon on the jug 1/3 of a cup for extremely heavily soiled clothes customer has been using one full cup. And diluting it with water. I ran a cycle through it tested operations could not find any additional issues with washing machine at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Enfield, CT 06082
Gary V.
Job Details:
05/16/2024
"Inspected and found multiple problems, suspension rods worn out causing tub to bounce while in spin, tub hub stripped, and needs to be replaced. Wash plate will not come off. Will submit estimate and call for return date.; rqstng P&A on 1 W10324651 (Tub hub) and 1 W11130362 (Rod kit) and 1 W10752283 (Wash plate)"
We serviced a
MAYTAG WALL OVEN
Model MEW9527FZ02
Near Enfield, CT 06082
Gary V.
Job Details:
05/16/2024
"Installed new control board and cycled to temperature, tested fine."
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSMWW
Near Somers, CT 06071
Gary V.
Job Details:
05/16/2024
"Inspected and found plastic insert behind push button loose, applied epoxy and 7nit working properly now. Customer is handicapped and will call in with credit card to pay for service."
We serviced a
MAYTAG DRYER
Model MEDE400XW0
Near Somers, CT 06071
Gary V.
Job Details:
05/16/2024
"Inspected and found main acu with broken relay, and open heater circuit, main acu shows nla."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Ludlow, MA 01056
Chris B.
Job Details:
05/16/2024
Complaint that the unit is making noises while running. Found no issues or noises at the time. Mentioned to the customer to document any future noises with the phone on video if possible.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB00
Near Chicopee, MA 01013
Chris B.
Job Details:
05/16/2024
Complaint that the unit is not cooling properly in the fresh food section. Found bad evaporator motor. Quoted parts and labor.; ordrng 1 W11024089 (Evaporator Fan)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Chicopee, MA 01013
Chris B.
Job Details:
05/16/2024
Complaint that the unit is not heating up properly. Found disconnected red load wire to the timer and disconnected from the connector. Reinstalled the wire and dryer working normal. No issues with the fuses nor thermistors.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Springfield, MA 01109
Chris B.
Job Details:
05/16/2024
Complaint that the unit is not spinning out properly. Found bad hub and wash plate is rusted out. Found rusted out gear case stem. Quoted parts and labor. Customer will not be fixing the washer for the price and age. Collected trip fee.
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Springfield, MA 01109
Chris B.
Job Details:
05/16/2024
Complaint that the unit has an error code. Found error codes F0E7 and F8E1. Found customer had the cold valve off while running clean cycle. Unit was so unleveled. Adjusted the washer and all running normal. No issues found with the washer.
We serviced a
GE REFRIGERATOR
Model PFS22SISBSS
Near Longmeadow, MA 01106
Chris B.
Job Details:
05/16/2024
Complaint that the units freezer door is not closing properly. Found ice buildup keeping the door from closing properly. Found bad water fill tube on the ice maker. Part no longer available. Collected trip fee.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near Denver, NC 28037
Ryan S.
Job Details:
05/16/2024
Customer complained top rack not cleaning. Found no error codes present. Ran diagnostics mode and no issue found ran unit with clear door tool and unit was washing but water pressure out of sump was low. Replaced sump from pre id ts. Ran unit with clear door tool and unit now washing properly. Verified unit working as designed. Customer had authorization for p&l
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL01
Near Denver, NC 28037
Ryan S.
Job Details:
05/16/2024
Returned to install new evap cover. Install part. Verified proper cooling.
We serviced a
MAYTAG DRYER
Model MED6230RHW2
Near Mount Holly, NC 28120
Ryan S.
Job Details:
05/16/2024
"Customer complained unit doing the same thing as previous tech fixed. Unit just clicking when starts. Foudn thermal fuse blow,again. Found bad blower wheel causing build up of lint and blowing fuse. Replaced from ts. Verified proper air flow and operation, informed customer not to smash or kink exhaust line. ; used 1 WP3392519 (THERMAL FUSE), and 1 WP697772 (BLOWER WHEEL) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near West Springfield, MA 01089
Mike K.
Job Details:
05/16/2024
"Had replaced compressor/drier yesterday, hasnt cooled since. Discharge hot conpressor/fans running on arrival. Evap has partial frost pattern with build up on upper right and first turning of evap. Suction line pull -20. Checked all connections and no leak found. Emptied charge, blew out with nitrogen and pulled into vacuum. Recharged with 2oz r600a. Discharge line running hotter and pattern looks to be fuller on evaporator. Temp dropped 10 degrees in fr. Cs to monitor. If still not cooling, reorder compressor, drier, couplers and add evaporator with 2x time. Will likely need to have some joint soldered if redone as lines are getting short."