We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Mount Pleasant, NC 28124
Jenn F.
Job Details:
10/28/2024
Replaced the freezer door. Tested ok.
We serviced a
WHIRLPOOL DRYER
Model wed5000dw2
Near Norfolk, MA 02056
Aimee Z.
Job Details:
10/28/2024
Found needed a tune up installed new tune up complete; used 1 691366 (4]) from stock
We serviced a
KITCHENAID COOKTOP
Model KCGS950ESS02
Near Franklin, MA 02038
Aimee Z.
Job Details:
10/28/2024
Installed switches and harness tested all working as intended
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Denver, NC 28037
Ryan S.
Job Details:
10/28/2024
"Customer complained unit wont start. Tried starting unit. Unit wont start load. Cant get error codes to present. Cant get unit to go into auto diagnostics. Found no voltage going to drain pump. Found drain pump resistance only 11ohm and open short in harness to drain pump. Ordering drain pump, harness and control board. Also ordering lid lock due to not being able to test lid lock. Scheduled return call for 10-31 am. ; ordrng 1 W11633362 (Control board) and 1 W11591637 (Harness) and 1 W11399437 (Pump) and 1 W11700916 (Lid lock)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Lincolnton, NC 28092
Ryan S.
Job Details:
10/28/2024
"Customer complained unit not making ice. Ran diagnostic test . No error codes, unit getting water. Fan working , thermistor pass. Called techline. Sr7740198384 Found optics bad bad, order emitter and receiver optics control boards. Informed customer office will call when parts come in. ; ordrng 1 W10898445 (Optics reciever board) and 1 W10870822 (Emitter board), states that autho needed"
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Bessemer City, NC 28016
Ryan S.
Job Details:
10/28/2024
Customer complaint unit not heating upon arrival found you did not not eating found proper voltage to unit check heater heater was open short replaced heater from truck stock reassembled unit ran unit now heating and heater and cycling on and off . verified proper operation; used 1 279838 (ELEMENT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Sharon, MA 02067
Aimee Z.
Job Details:
10/28/2024
Installed new gasket and switch freezer complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Wethersfield, CT 06109
Jeremy B.
Job Details:
10/28/2024
Customers complaint is dishwasher stops mid cycle and gives F1E1(control failure) was able to run through self test. Will order and replace main control and UI. ; ordrng 1 W11672039 (Control) and 1 W11460908 (Control panel UI) and 1 W11632709 (UI)
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5200SR/AA
Near Wethersfield, CT 06109
Jeremy B.
Job Details:
10/28/2024
Customers complaining water leaking and water flowing slow. Found fitting at bottom of freezer door leaking. Secured and leak stopped. Removed supply line and diverted into bucket. Supply water is very weak. Customer must increase pressure.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Rocky Hill, CT 06067
Jeremy B.
Job Details:
10/28/2024
Installed new suspension then ran calibration then self test all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near York, SC 29745
Mitch H.
Job Details:
10/28/2024
"Checked and found that new compressor had failed. Locked up, pulling almost 9 amps trying to start. System equalized at 48psi on each side. Called tech line spoke to Bruce SR# 7740200419. Gave him information gathered, he said it was just a defective compressor and to back flush system prior to installing new compressor. Ordering new compressor. Checked part availability and scheduled return for 10/31 AM.; ordrng 1 W11557425 (Compressor) and 1 2Xtime (2X time)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Clover, SC 29710
Mitch H.
Job Details:
10/28/2024
"Checked and found lid strike broken. Replaced strike from t/s. Tested, washer now operating properly.; used 1 W11457841 (Strike) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Clover, SC 29710
Mitch H.
Job Details:
10/28/2024
"Disassembled door, removed and replaced lower seal and gasket. Reassembled, tested dishwasher, no longer leaking. Dishwasher operating properly."
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB
Near Hartford, CT 06106
Chuck M.
Job Details:
10/28/2024
Range is a GE not a Whirlpool. Customer has to call for new ticket.
We serviced a
KITCHENAID M/W OTR
Model KMHS120ESS11
Near Canterbury, CT 06331
Amanda R.
Job Details:
10/28/2024
Customer states unit wont start on display its asking for time to be set explained have to set time in order to be able to set seconds for use showed customer how to set time tested three times working normally ; dspstn on spec-tagged invntry: 1 W11182110 CNTRL-ELEC
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Norwich, CT 06360
Amanda R.
Job Details:
10/28/2024
Drain catch clogged with debris cleaned out tested drainingnorsmlly.
We serviced a
KITCHENAID RANGE
Model KSEG950ESS2
Near Southwick, MA 01077
Mike K.
Job Details:
10/28/2024
"Verified F8e0 upper fan speed to low error in fault history, f2e1 stuck key only other error in history. Cleared. Quoted for blower fan. Approved. Replaced fan and ran bake cycle, blower came on at 170 and unit preheated, but stalled at 315, not getter no any hotter. Burnt out bake element. Quoted for element. Accepted. Replaced element and ran bake and preheated to 350 fine.; used 1 W11107275 (BLOWER PRIOR TO 8/30/17), and 1 W10779716 (ELEMENT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
10/28/2024
Normal and express buttons not working. Unplugged UI off control and plugged back in and normal button working. Needs new main control. ; ordrng 1 W11629914 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
10/28/2024
Installed new fill tube heater cycled ice maker and its only rocking. Replaced ice maker please allow 24hrs for ice production.
We serviced a
HOTPOINT DRYER
Model HTX24EASK0WS
Near New Britain, CT 06053
Chuck M.
Job Details:
10/28/2024
Replaced element and heater wire. Tested and dryer is working properly.
We serviced a
LG DRYER
Model DLGX7801VE
Near Somers, CT 06071
Chris B.
Job Details:
10/28/2024
Complaint that the unit is not responding due to an error code TE1. Verify sensor on the control board side and measured 12.56 ohms on the connector within range. Control board not reading sensor. Quoted parts and labor. Customer will be looking into a new unit for now. Collected trip fee.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Blacksburg, SC 29702
Mitch H.
Job Details:
10/26/2024
Checked and found lid strike broken. Removed and replaced strike. Washer now operating properly.; dspstn on spec-tagged invntry: 1 W11457841 STRIKE and 1 W11700916 DOOR LOCK
We serviced a
LG WALL OVEN
Model LRE3194ST/01
Near York, SC 29745
Mitch H.
Job Details:
10/26/2024
"Removed and replaced oven control board and oven sensor. Reassembled, set time, tested. Oven operating properly."
We serviced a
WHIRLPOOL WALL OVEN
Model WOSA2EC0HN00
Near York, SC 29745
Mitch H.
Job Details:
10/26/2024
"Removed and replaced ACU and console. Turned power back on. Programmed control for correct model. Tested, oven heating and all controls operating properly."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Mount Holly, NC 28120
Mitch H.
Job Details:
10/26/2024
"Checked and tested. Found capacitor bad. Removed and replaced capacitor. Tested, washer now operating properly.; used 1 W11395618 (Capacitor) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ10
Near Stanley, NC 28164
Mitch H.
Job Details:
10/26/2024
Tested and found magnetron bad. Not heating. All other components checked good. Ordering magnetron. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W10754299 (Magnetron)
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Gastonia, NC 28052
Mitch H.
Job Details:
10/26/2024
"Checked washer,found drive belt broken. Requesting P&A for belt. Advised customer that office will call to schedule when part arrives.; rqstng P&A on 1 WH01X27538 (Drive belt)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPM2
Near Blacksburg, SC 29702
Mitch H.
Job Details:
10/26/2024
"Tested and ran diagnostics. Found multiple error codes F1E2 control, F6E4 float switch, and F8E2 drain error. Ordering control and float switch. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11683652 (Control) and 1 WPW10195039 (Switch) and 1 WPW10195037 (Lever)"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Blacksburg, SC 29702
Mitch H.
Job Details:
10/26/2024
Checked and found lid strike broken. Removed and replaced strike. Washer now operating properly.; dspstn on spec-tagged invntry: 1 W11457841 STRIKE and 1 W11700916 DOOR LOCK
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Blacksburg, SC 29702
Mitch H.
Job Details:
10/26/2024
"Checked and found right side door hinge broken, lower rack wheels not staying in place. Removed outer door, replaced hinges, replaced rack wheels. Confirmed F9E1 error. Checked drain pump, found it operating properly. Found that filter was very clogged. Educated customer on cleaning filter and ensuring dishwasher was loaded correctly. Door and rack operating properly.; dspstn on spec-tagged invntry: 1 W11712995 LEFT HINGE and 1 W11712996 RIGHT HINGE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near York, SC 29745
Mitch H.
Job Details:
10/25/2024
"Removed and replaced compressor and related parts. Charged with nitrogen to 240psi, checked for leaks. None. Allowed to sit under pressure for 20 minutes. No pressure drop. Evacuated nitrogen, pulled vacuum, weighed in correct charge, 55g, of R600a. Compressor operating and cooling properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Unionville, NC 28110
Jonathan J.
Job Details:
10/25/2024
I replaced heating element ran through diagnostic cycle. No water pressure issues heater is working fine now no leaks occurring.; dspstn on spec-tagged invntry: 1 W10518394 HEATER
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Huntersville, NC 28078
Jenn F.
Job Details:
10/25/2024
Complaint the dishwasher not drying. Ran diagnostic all unit operations tested ok. Advised about heater with plastic tub and using rinse aid. Unit tested ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Cornelius, NC 28031
Jenn F.
Job Details:
10/25/2024
"Complaint leaking from the ice maker. Found the ice maker filled with ice up to the teeth of the ice maker. Ice maker will dispense a batch of ice and a few days later will start to leak. Ran ice maker test 57, cycled fine. Ran water fill test 45, fills to the normal level. Will need the water valve. Water valve was replaced 6/14/24 repair under our warranty; ordrng 1 WPW10341329 (Valve / warranty)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrx986sihz03
Near Mooresville, NC 28117
Jenn F.
Job Details:
10/25/2024
Ice maker makes ice and it melts in the bin and leaks out. Temps are good in the freezer and fridge. Ran ice fan and not running. Will need new ice fan. Order part. ; ordrng 1 W10846539 (Ice fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Mooresville, NC 28115
Jenn F.
Job Details:
10/25/2024
Installed the 2 gaskets to the top of the freezer gasket. Tested ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Mooresville, NC 28115
Jenn F.
Job Details:
10/25/2024
"Complaint doesnt light up, no water and just makes a noise. Plugged unit in and the drain pump comes on. Once it shut off I was able to put it into diagnostic but during the test the drain pump came back on and ran the whole time during the calibration cycle. Needs new control board. ; ordrng 1 W11603810 (Control)"
We serviced a
WHIRLPOOL RANGE HOOD
Model UXD8636DYS6
Near Salisbury, NC 28144
Jenn F.
Job Details:
10/25/2024
Replaced the blower switch. Unit is improperly installed. Not installed per manufacturer specs. The wire to the blower was cut to run the blower at a different location then under the cooktop. There is 5 wires to run the different speeds on the motor Only the blue and grey wires are connected to the blower so only speed 3 will work on the blower fan. Called whirlpool techline. This is a hazard if any speed other than 3 is used. Sr7740188281
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Ellington, CT 06029
Gary V.
Job Details:
10/25/2024
Inspected and found up panel glitching and shutting off and not coming back on unless unit is unplugged and reconnected. Needs up panel and main board. Will order and return.; ordrng 1 W11413566 (Ui panel) and 1 W11525996 (Main acu)
We serviced a
KENMORE REFRIGERATOR
Model ="36359572994"
Near Enfield, CT 06082
Gary V.
Job Details:
10/25/2024
"Inspected and found water container leak in ff comp, and informed customer."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Enfield, CT 06082
Gary V.
Job Details:
10/25/2024
"Inspected and found motor bolt became loose, tightened and tested thru auto cycle and all functions running normally."
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS20
Near Monroe, NC 28110
Jonathan J.
Job Details:
10/25/2024
Complaint unit has proper power but will not turn on I found ui console has broken off pin connector molex connector unit will need new ui to fix use your interface is special order part Office to call customer when part comes in. Part coming directly from KitchenAid.; ordrng 1 W11600643 (Ui)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Unionville, NC 28110
Jonathan J.
Job Details:
10/25/2024
Tested operations replaced or reinstalled customers door gasket adjusted upper rack so it was no longer pulling on door gasket no further issues found with dishwasher at this time
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Monroe, NC 28110
Jonathan J.
Job Details:
10/25/2024
"Complaint will not wash will not spin wont do anything making loud grinding noise. I found cam. ashed defective not still on cam cam upper parts were dissolved melted. I found hub spines were also defective. I also found wash plate agitator lower unit. Spines are worn out still barely there practically gone. I found the gearcase lower gear had dropped down causing issue to occur. Ordering case, lower agitator and shield as a shield was melted. No additional issues found with washing machine today install the cam and the hub so customer could use it as a temporary use. Told him not to overload it to be very cautious on how many loads they do so it does not damage.; ordrng 1 W11454738 (Gearcase) and 1 WPW10427633 (Sheild) and 1 W11418231 (Agitator), used 1 W10721967 (CAM KIT), and 1 W10324651 (HUB) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Plainville, CT 06062
Ruben C.
Job Details:
10/25/2024
Checked unit found rust on outer panel and inner panel did the bar keepers friend removed some but not all called techline to document sr7740188032; dspstn on spec-tagged invntry: 1 W10278629 BAR KEEPERS FRIEND/MICRO
We serviced a
WHIRLPOOL DISHWASHER
Model WDPS7024RZ0
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
10/25/2024
Installed new panel. All checks ok.
We serviced a
WHIIRLPOOL REFRIGERATOR
Model wrf535smbm00
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
10/25/2024
Ice maker keeps making ice. Found bail arm not attached. Reattached and tested all checks ok.
We serviced a
KITCHENAID COOKTOP
Model KFEG500ESS0
Near Hebron, CT 06231
Jeremy B.
Job Details:
10/25/2024
Hot indicator light not coming on. Found the bulb fell off the lens. Reattached and all checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model kdte204kps3
Near Monroe, NC 28112
Jonathan J.
Job Details:
10/25/2024
"Two point normal button on user interface is non-functional I found user interface is corroded had condensation that got underneath of it from vent. I verified vent is attached properly. Outdoor panel vent is slightly warped, but I am unsure if that is the cause. Replaced use interface no additional issues found with user interface new one at this time. All operations arent working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ1
Near Denver, NC 28037
Ryan S.
Job Details:
10/25/2024
To install new inner tub and sump motor install new tub and sump motor. reassembled reinstalled and ran unit for 10 minutes with no leaks detected. verified proper operation; dspstn on spec-tagged invntry: 1 W11460945 MOTOR/SUMP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Denver, NC 28037
Ryan S.
Job Details:
10/25/2024
Returned to install evap fan. Installed new fan and started unit back up. Verified no noise of of ordinary operation present. Verified proper operation. ; dspstn on spec-tagged invntry: 1 WP2315549 EVAP MOTOR
We serviced a
MAYTAG WASHER
Model MVW7232HC2
Near Lowell, NC 28098
Ryan S.
Job Details:
10/25/2024
"Customers complained unit shaking too much . Found one leg had came off, inserted leg back and Leveled unit. checked basket , inner Basket good , suspension is good. Ran unit with 3 wet towels in high speed spin. Informed customer on proper loading procedures. Loading in piles and leaving center visible. No overloading, etc. verified proper operation."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Gastonia, NC 28052
Ryan S.
Job Details:
10/25/2024
Came to install part ordered by previous tech. Installed new gasket on left side rc door. Verified proper fit/seal and operation.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Rocky Hill, CT 06067
Chuck M.
Job Details:
10/25/2024
Customer complaint is that washer has error code F5e2 lock failure. Confirmed and tested. Door lock is receiving voltage but just clicks when door is closed. Ordered door lock. Customer plans to call for new washer. ; ordrng 1 W11565030 (Door Lock)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Newington, CT 06111
Chuck M.
Job Details:
10/25/2024
"Customer complaint is that washer would not drain. Ran diagnostics F9e1 long drain. Found harness broken at drain pump connector. Replaced harness and tested. Washer checked ok. ; used 1 W11643701 (HARNESS LOWER), and 1 W11284522 (CLIP) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near West Hartford, CT 06110
Chuck M.
Job Details:
10/25/2024
Customer complaint is that refrigerator was not cooling. Found evaporator fan obstructed by ice. Cleared ice and fan was running poorly. Replaced evaporator fan motor and unit is working properly. ; used 1 WPW10464673 (EVAP MOTOR) from stock
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near West Hartford, CT 06110
Chuck M.
Job Details:
10/25/2024
Replaced repair kit and tested. Dryer checked ok. ; dspstn on spec-tagged invntry: 1 4392067 DRYER REPAIR KIT
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near West Springfield, MA 01089
Mike K.
Job Details:
10/25/2024
"Rf door gasket repeatedly control my loose, silicones gasket and n and instructed to leave closed rest of the day, or if opening make sure to press gasket into place before closing again.; used 1 WP482338 (FOOD GRADE ADHESIVE) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPBS2777RF
Near Westfield, MA 01085
Mike K.
Job Details:
10/25/2024
"No air flow to the rf. Found damper open and fan running, clogged evap at top of evap. Unit looks to be defrosting as lower half not clogged but with full frost pattern. Quoted for clearing frost. Accepted. Cleared frost and verified air flow to rf."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Hadley, MA 01035
Chris B.
Job Details:
10/25/2024
Complaint that the refrigerator freezer side is icing up. Found gaskets not fixed in its place. Adjusted gasket and door and all working good.Quoted for minor repairs.
We serviced a
KENMORE DRYER
Model ="11070712990"
Near Northampton, MA 01053
Chris B.
Job Details:
10/25/2024
Found no issues with the dryer. Smell is not from the dryer and is coming from the washer. Customer refused to pay for the second time out because the office didnt mention it.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Westfield, MA 01085
Mike K.
Job Details:
10/25/2024
"Unit is under 1yr wp warranty per service bench.Complaint of not making ice. Icemaker is advancing, valve humming but not getting water. Removed and female r and fill tube was clear when blowing through, ran fill test and water flow was fine. Mustve been clogged, but now clear. 4.7k ohm on fill tube heater, 120vac when heater turned on. With intermittent issue replacing icemaker. If continues would preorder valve and heater and controls as all testing properly.; used 1 W11658802 (ICE MAKER) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Northampton, MA 01060
Chris B.
Job Details:
10/25/2024
Complaint that the dishwasher is not washing. Found error code F7E1 wash motor failure. Quoted parts and labor. Will order parts for a return visit. ; ordrng 1 W11416363 (Wash Pump)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHG2251TF6
Near Belchertown, MA 01007
Chris B.
Job Details:
10/25/2024
Complaint that the refrigerator is leaking and theres a lot of condensation in the freezer side. Found bad gaskets and drain tube. ; rqstng P&A on 1 5304501270 (Gasket Frz) and 2 241778307 (Gasket Frsh)s and 1 241830904 (Drain Tube)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Ludlow, MA 01056
Chris B.
Job Details:
10/25/2024
Replaced all parts and unit working properly. Door closing like it should now. Showed customer and they are happy.; dspstn on spec-tagged invntry: 1 W11396033 LIGHT SWITCH
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Waterbury, CT 06705
Jimmy R.
Job Details:
10/25/2024
"Tested unit and found washer would not fill or wash unit would go right to done then shut off. Ran diagnostics and found actuator faulty and making a creaking noise when moving, replaced faulty actuator and recalibrated unit. Ran a wash and spin all operations are now working to specs ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW10
Near Watertown, CT 06795
Jimmy R.
Job Details:
10/25/2024
"Opened compressor and found part upside down in box top of compressor smashed on two places and when shaking compressor it would rattle, hooked up new compressor and it will not run compressor is faulty out of box need to reorder compressor and coupler. I removed die dryer and replaced with new removed coupler and replaced filled old compressor with r600 and unit is up and running evap fully frosted for now but compressor need to still be reordered and replaced due to kicking off on an overload.; dspstn on spec-tagged invntry: 1 W11109499 FILTER DRIER-TUBE R600a 1 W11504431 COUPLER 7/5 NR MS 00 , 1 W11504445 COUPLER , 1 W11506619 COUPLER 8 NK MS 00 , and 1 W11506635 COUPLER 6 NF MS SV , used 1 W11504445 (COUPLER) from stock"
We serviced a
WHIRLPOOL DRYER
Model LGR7648KQ1
Near Enfield, CT 06082
Gary V.
Job Details:
10/25/2024
"Inspected and found motor and blower worn out and making noise, quoted for repairs, customer declined."
We serviced a
WHIRLPOOL WASHER
Model WFW9451XW00
Near Enfield, CT 06082
Gary V.
Job Details:
10/25/2024
Inspected and found drain water backing up out of stand pipe and informed customer. Washer tested fine.
We serviced a
BOSCH WASHER
Model WFMC3301UC/04
Near Wethersfield, CT 06109
Chuck M.
Job Details:
10/25/2024
Customer complaint is that washer leaks from door. Found tear in bellow. Took pic. Ordered bellow. ; ordrng 1 00667489 (Door Seal)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Windsor, CT 06095
Gary V.
Job Details:
10/25/2024
"Inspected and found idler pulley making squeak noise, and also main control board wrinkle shield option is no longer functioning, unit needs main control, board, and idle or pulley replaced. There is a baseboard on the wall that needs to be removed by the customer before we can repair the dryer and I informed the customer thats gonna need to be removed for return trip.; rqstng P&A on 1 W11413569 (Main acu) and 1 279640 (Idler pulley)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cromwell, CT 06416
Chuck M.
Job Details:
10/25/2024
Customer complaint is that refrigerator was noisy. Found ice frozen on fan blade coming from fill tube. Cleared ice and aligned fill tube correctly.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near East Hartford, CT 06118
Amanda R.
Job Details:
10/25/2024
Not agitating and bearing bad ; rqstng P&A on 1 W11550891 (Agitator) and 1 W10528947 (Hub) and 1 W11454734 (Gear case) and 1 W11283592 (Motor) and 1 W11395618 (Capacitor) and 1 W10913953 (Actuator) and 1 W10721967 (Cam)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Kings Mountain, NC 28086
Ryan S.
Job Details:
10/25/2024
Customers complained unit not running. Found full fault found drain line hooked up do that it isnt vented . Informed customer how to hoon up drain line. Collected trip fee.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Kings Mountain, NC 28086
Ryan S.
Job Details:
10/25/2024
"Customer complained unit wont do anything at all . Lights come on. Upon arrival plugged unit in and started normal wash. Unit filled and started washing, canceled cycle and Ran diagnostics and no error codes present. Ran service mode all functions working. Ran unit through another bulky items load with auto sensing selected. Unit filled and and about overfilled , checked pressure line, took it off on both sides and found no holes or cuts holds air when blowing in it. Pressure hose is good. Hole on tub is not covered or obstructed by anything. Checked in outer tub and nothing obstructing pressure line on outer tub. Called techline due to another pressure system issue at board. Ran another normal wash auto sense, unit filled all the way to plastic tub ring, took picture and sent to techline, unit kept filling.drained unit checked for error codes, none present. Was in with techline for 30-40 mins. Techline putting unit in for product review. Informed customer someone will be contacting him in 3-5 business days with further information. Sr# 7740193224"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Bessemer City, NC 28016
Ryan S.
Job Details:
10/25/2024
"Came to install parts ordered by previous Tech installed new control board and power cord installed parts. Unit still wouldnt start replaced lid switch cause not lid. Switch was not engaging unit to go through service mode after installing lid switch customer had unit outside porch was able to plug in, but not connect water to unit. Customers were I sure yelling entire time. Informed another guy who was outside unit is complete. Could fet customer Inside to come to door . ; used 1 W11700916 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Meriden, CT 06451
Jimmy R.
Job Details:
10/25/2024
"Tested washer and found unit locked and machine full of water, ran a diagnostics to try and unlock door and found drain pump would not pump any water. Checked drain pump filter and found unit clogged solid causing no water to drain out, removed clog and recalibrated machine. Ran a wash and spin cycle and all operations are now working to specs"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Rocky Hill, CT 06067
Ruben C.
Job Details:
10/25/2024
Checked unit getting error code for long fill checked waters cust is not getting hot water to unit valve have informed cust this must be remedied for unit to function correctly
We serviced a
JENN-AIR RANGE
Model JDRP430WP01
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
10/25/2024
Door not closing all the way causing light to stay on. All screws on door tight and receivers look good. Needs new door hinges. ; ordrng 1 W10782125 (Hinge) and 1 W10782124 (Hinge)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Cheshire, CT 06410
Jimmy R.
Job Details:
10/25/2024
"Checked over unit and found freezer and fridge led modules not coming on and half of them dim, found freezer and middle draw modules faulty causing all ovules to dim out. Replaced led modules and all lights are now operating to proper specs ; used 1 W11683243 (LED KIT WHITE (12 LEDS)) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Lake Wylie, SC 29710
Mitch H.
Job Details:
10/25/2024
"Removed and replaced flipper mullion, adjusted door and installed pad. Door now operating properly and dispenser working."
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near South Windsor, CT 06074
Amanda R.
Job Details:
10/25/2024
Complaint not starting reset unit turned water on started cycle
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near South Windsor, CT 06074
Amanda R.
Job Details:
10/25/2024
Not freezing or cooling compressor running evaporator fan getting 120v but not running needs new motor ; ordrng 1 WP2315549 (Fan motor) and 1 W11546681 (Harness)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near South Windsor, CT 06074
Amanda R.
Job Details:
10/25/2024
Not making ice not dispensing water all the time dispensing water today freezer temp at -3 changed to recommended made sure fill tube heater is on fill tube for ice maker frozen thawed line filled ice maker and showed customer not to block damper ; dspstn on spec-tagged invntry: 1 W11482383 VALVE
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Tolland, CT 06084
Amanda R.
Job Details:
10/25/2024
"Replaced drum and dryer kit the drum scored rear bulkhead needs to be replaced ; rqstng P&A on 1 W11299301 (Bulkhead), used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Rocky Hill, CT 06067
Chuck M.
Job Details:
10/25/2024
Customer complaint is that washer was leaking. Found drain hose out of pipe. Ran diagnostics and found error code F8e1 long fill. Ran manual and automatic test cycles successfully.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ09
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
10/25/2024
"Tested unit and found ice dispenser not allowing ice to come out then it would work then stop, checked dispenser and found when engaging it would hit switch then work then not hit switch due to plastic arm broken, found when it would dispense ice it would make a loud screeching noise from motor . Unit will need new dispenser door, shaft and ice motor and coupler,seal, advised we would call when parts where in due to special order ; ordrng 1 W11202789 (Ice motor) and 1 WPW10258544 (Shaft) and 1 W11678832 (Ice door) and 1 WP2220458 (Coupler) and 1 WP2198628 (Seal)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV04
Near Newington, CT 06111
Ruben C.
Job Details:
10/25/2024
Sr 7740151491 checked unit still getting moisture on freezer door per techline told to raise door 1/8 of inch if problem persists have been told next step would be replacing freezer door. Cust is going to call whirpool cust service for dent issue on top front of unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Farmington, CT 06032
Ruben C.
Job Details:
10/25/2024
Replaced freezer door and handle cust also received bottom door but was damaged does not want to reorder bottom door she is ok with original door
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chicopee, MA 01020
Mike K.
Job Details:
10/25/2024
"Broke out washer plate and replaced gear case assy, clutch assy and Washplate. Ran diagnostic cycle and worked fine.; dspstn on spec-tagged invntry: 1 W10902814 WASHPLATE and 1 W11449841 GEARCASE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ17
Near Concord, NC 28027
Jenn F.
Job Details:
10/25/2024
Instead fill tube. Cycles Ice maker. Tested ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Charlotte, NC 28269
Jenn F.
Job Details:
10/25/2024
Paddle test good. Door switches tested oksr7740193652 replaced the control board. found the door switch on the left ff door os incorrect. need new door switch. order part. ; ordrng 1 W11396033 (Door switch)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Clover, SC 29710
Mitch H.
Job Details:
10/25/2024
"Tested and ran diagnostics, found F6E3 error, no other error codes. Cleared code. Found a lot of suds in bottom of dishwasher. Ran 2 rinse cycles then diagnostics cycle. All completed properly with no issues. Started dishwasher in normal cycle. Had another call in same neighborhood. Let dishwasher run while I ran that call. Came back, dishwasher still operating and no issues. Dishwasher ran for slightly over an hour total with no problems. Cancelled cycle, unit drained properly. Reentered diagnostics, no error codes. Dishwasher operating properly.; dspstn on spec-tagged invntry: 1 WPW10591570 MOTOR/SUMP"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Rock Hill, SC 29732
Mitch H.
Job Details:
10/25/2024
Tested and found that control isnt holding spin speed setting in normal cycle. Spin turns off after each cycle. Ordered control and console. Checked part availability and scheduled return for 10/31 PM ; ordrng 1 W11550649 (Control) and 1 W11325569 (Console)
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Tolland, CT 06084
Amanda R.
Job Details:
10/25/2024
6/4 error went over having to get in there and scrub the slim down ran automatic test heater came on recommended filling rinse aid dispenser
We serviced a
JENN-AIR WALL OVEN
Model JMW2430IL03
Near Stanley, NC 28164
Ryan S.
Job Details:
10/25/2024
"Customers complained of burnt spot in microwave and broken glass in oven. Found waveguide burnt. Called techline. Techline said to just order waveguide due to unit working to try that first. Oven glass is broken from bottom left side to mid left side. Took picture. Customer said shes not sure how break happened , Wil put in fir p&a and informed customer if not accepted she would have to pay for part 259.15$ and $75 oversize shipping fee plus tax . Total for part (door glass) $358.61 Customer wants to be contacted before part is ordered if it is not approved for repair first the oven glass. Shes not sure if she wants to pay for the glass. Ordering waveguide for microwave. ; rqstng P&A on 1 W11325529 (Oven door), ordrng 1 W10915651 (Waveguide)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM0A
Near Indian Land, SC 29707
Jonathan J.
Job Details:
10/25/2024
I replaced water inlet valve assembly. Ran water through about 3 gallons through door to get all the air out of the system. Cycled icemaker. Everything is working properly. Customer to allow three days for ice.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Amherst, MA 01002
Chris B.
Job Details:
10/25/2024
Replaced all parts all running normal. Fan motor is silent and ran diagnostic and IM running normal. No leaks detected.; dspstn on spec-tagged invntry: 1 W11452196 EVAP MOTOR and 1 W11658802 ICE MAKER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Rock Hill, SC 29732
Mitch H.
Job Details:
10/25/2024
Checked and found noise coming from evaporator fan motor. Very loud. Ordering motor. Checked part availability and scheduled return for 10/30 AM.; ordrng 1 W11661931 (Evaporator fan motor)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7979SHZ0
Near Windsor, CT 06095
Gary V.
Job Details:
10/25/2024
"Inspected and found ui panel not responding properly, found corrosion on ui wires, replaced with new panel and cycled, tested fine."