We serviced a
SAMSUNG DRYER
Model DV42H5200EF/A3
Near Springfield, MA 01109
Gary V.
Job Details: 03/07/2024
"Inspected and found motor worn out, quoted and he will call."
We serviced a
WHIRLPOOL WASHER.
Model WTW5540SQ0
Near Holyoke, MA 01040
Mike K.
Job Details: 03/07/2024
"Unit leaking whenever way in it, found l asking from drain hose inside cabinet. Quoted for drain hose/ labor. Leak is major and only ran for a couple seconds, but motor working, tub spinning.; ordrng 1 WPW10096921 (Drain hose)"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Agawam, MA 01001
Mike K.
Job Details: 03/07/2024
"Unit is under 1yr wp warranty per receipt, took photo. Intermittent leaking some me residue and n water side of back plate. Ran heavy duty cycle with deep fill and no leak found with tipping unit back and taking off too did get some leaking from dispenser assy. And more water residue on upper frame. Ordering dispenser assy includes valve.; ordrng 1 W11614513 (Dispenser valve assy)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Andover, CT 06232
Jeremy B.
Job Details: 03/07/2024
Icemaker not sending signal to valve. Replaced and tested all checks ok. ; used 1 W11546935 (ICEMAKER) from stock
We serviced a
WHIRLPOOL COOKTOP
Model JGD3536BS00
Near Coventry, CT 06238
Amanda R.
Job Details: 03/07/2024
The front right burner wont light electrode sparking not making good contact screws corroded that need to be removed also the very far right burner electrode has visible very weak spark down draft unit ; rqstng P&A on 2 WP74009336 (Electrode)s and 10 WP90767 (Screw)s and 1 74007734 (Burner head) and 1 74007735 (Burner head) and 1 74007736 (Burner head) and 1 74009553 (Burner) and 1 WP7527P03160 (Burner)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Lincolnton, NC 28092
Mitch H.
Job Details: 03/07/2024
"Removed and replaced inlet assembly. Tested, dishwasher filling and operating properly. No leaks found. All components functioning correctly.; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Cherryville, NC 28021
Mitch H.
Job Details: 03/07/2024
Checked and found timer very hard to turn and knob stem cracked. Per serial number dryer falls under Service pointer W11693378 and covered by S Code: S15110. Ordering timer and knob. Checked part availability and advised customer that office will call when parts arrive. Collected for service call on cc.; ordrng 1 W11685947 (Timer) and 1 W11708423 (Knob)
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Palmer, MA 01080
Gary V.
Job Details: 03/07/2024
"Inspected and found, wash plate and hub, broken and worn out quoted and they will call."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Springfield, MA 01119
Gary V.
Job Details: 03/07/2024
"Inspected and found ice maker stuck mid cycle and broken, replaced and cycled. Unit also has water supply problems, supply valve under sink is broken and informed customer.; used 1 W11546935 (ICEMAKER) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Enfield, CT 06082
Gary V.
Job Details: 03/07/2024
"Inspected and found f1e1 fault for internal failure in control board, tried resetting and same problem, will order new control board and call for return date.; ordrng 1 W11620481 (Main acu)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS01
Near Enfield, CT 06082
Gary V.
Job Details: 03/07/2024
"Inspected and found upper left ff modules flickering and dim, and freezer module flickering and dim, attempted to reset lights and control but didnt work, unit needs modules and main acu to correct the problem, will submit estimate and call.; rqstng P&A on 3 W11683242 (Upper left module/freezer)s and 1 W11683244 (Upper right module) and 1 W11224256 (Main acu)"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS9
Near Mooresville, NC 28117
Robert A.
Job Details: 03/07/2024
"Cx complaint that the units warmer drawer is crooked, having trouble opening and closing. I inspected the unit to confirm the complaint. I found the drawer track was misaligned. I corrected the drawer alignment and tested the unit for the cx. The unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Holyoke, MA 01040
Gary V.
Job Details: 03/07/2024
"Inspected and found pressure system fault and drain fault, control sending constant voltage to drain pump and wont do anything else, needs main control, will order and return.; ordrng 1 W11624938 (Main acu)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Chicopee, MA 01020
Gary V.
Job Details: 03/07/2024
"Installed freezer light and cycled, tested fine. Customer will get credited for other light. Sending light back for credit.; dspstn on spec-tagged invntry: 1 WPW10515057 LED LIGHT"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 03/07/2024
"Some point dishwasher has been leaking for the past three months . Have had advanced Appliance out here. Multiple times they have replaced the motor twice the computer once and still dishwasher continues to leak has caused significant damage to flooring as well as cabinetry have black spots showing up on the baseboards of cabinetry that were not there before going all the way to the middle end of Island counter. I found tub is warped around sump motor assembly, preventing seal from fitting properly allowing water to leak around seal I found inner door is warped, and I found hinges are bent also found inlet adapter, shows evidence of it, overflowing and leaking as well. Unit will need new tub, new inner door, panel and door hinges as well as inlet adapter to fix water. Leaking issues. Tub will be shipped directly to customer customer customer to inspect for damage plastics metal and call Office as soon as part comes in. Customer cannot use dishwasher or it will leak causing more damage. tech line file number 7738634468. ; ordrng 2 WP8268961 (Sleeve)s and 1 W11613572 (Hinge) and 1 W11613573 (Hinge) and 1 W11513977 (Tub) and 1 WP8531323 (Gasket) and 1 WPW10195536 (Adapter) and 1 WP8269259 (Gasket) and 1 W11513971 (Inner door) and 1 W11665769 (Sump assembly)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 03/07/2024
Left hand support track came in broken plastics but holds clip. Looks like broken in shipping. Marking is installed ordering new. ; ordrng 1 W11579562 (Track)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Kershaw, SC 29067
Jonathan J.
Job Details: 03/07/2024
"I replaced all previously ordered parts. I tested operations no additional issues found with washing machine here today. I ran a quick wash cycle before departure as well. All operations are normal.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER 1 W10752187 AGITATOR SCREW , 1 W10754448 CLUTCH , and 1 W11449841 GEARCASE"
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Chaplin, CT 06235
Amanda R.
Job Details: 03/07/2024
The same day I replaced the console was cooking chicken in the upper oven for 30 minutes and at 27 minutes the oven shut off customer took video of moisture on console called tech support and there is a vent directly under console towards the left that will vent steam tech line said the only solution is to cover food when baking with a high moisture content Sr7738616029
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Vernon, CT 06066
Amanda R.
Job Details: 03/07/2024
Complaint that not spinning since purchased replaced actuator basket trys to spin but basket very had to spin by hand like gear case is seized would need second tech ; ordrng 1 W10882404 (Wash plate) and 1 W11178811 (Basket) and 1 W11665996 (Gear case) and 1 W11676809 (Belt) and 1 W11189163 (Motor) and 1 W10882138 (Pulley)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Lancaster, SC 29720
Jonathan J.
Job Details: 03/07/2024
"Complaint dishwasher will not do anything will not drain. Will not do anything full of water inside dishwasher. I checked drain plug. No issues I checked drain pump. Drain pump will not come on at all. Found heating element is open. Had a thermal event on the backside, I found no voltage coming out of control board. When cancel button is pressed going to drain pump I found, even after moving float switch unit will not fill with water. No voltage going to fill valve. I found no voltage will go to wash motor and diagnostics diagnostics fails after 15 seconds of operation. I will need heating element thermostat control board wash motor assembly drain pump to fix no additional issues. Found with dishwasher at this time. Office will call customer when all parts come in several parts are on backorder. House is a new build I checked voltages voltages are proper and properly grounded as of right now 124.3 V AC black white black ground is same ; ordrng 1 WP661566 (Thermostat) and 1 W10518394 (Element) and 1 WPW10491331 (Spray arm) and 1 W10876537 (Drain pump) and 1 W11613570 (Sump assembly) and 1 W11683651 (Control)"
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WML55011HS 3
Near Milford, MA 01757
Aimee Z.
Job Details: 03/07/2024
No beep with .Needs holder and light with Contrl ; ordrng 1 W10709921 (Halogen) and 1 W11181133 (Holder light) and 1 W11220414 (Cntrl left)
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS
Near West Hartford, CT 06107
Mike K.
Job Details: 03/07/2024
"Unit not heating, had seen a spark and then no heat, makes loud hum when trying to run. In my experience the sound it is making is the magnetron. Quoted for magnetron/labor. Denied. Collected for service call only"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Avon, CT 06001
Mike K.
Job Details: 03/07/2024
"Unit is under 1yr additional Costco warranty per service bench.Complaint of soap not delivered solved in bottom of unit at end of cycle.Ran normal cycle, went through fill and into wash, wash motor not running. Verified 120vac to motor, left disconnected. Installation looks to have room to slide out over tiles. 2x time return as unit will need to come out to replace sump assy. Office to contact to schedule return.; ordrng 1 W11416363 (Sump assy) and 1 2xtime (2x time)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Westfield, MA 01085
Mike K.
Job Details: 03/06/2024
"Unit is under 1yr wp warranty per service bench.Unit will not turn on, sometimes lights come on faintly, then go off. Replicated in testing. 120vac coming to control and green light blinking. Same after cycling power. Ordering control and u/I.; ordrng 1 W11626074 (Control) and 1 W11675701 (U/i)"
We serviced a
WHIRLPOOL DRYER
Model WED8500DW4
Near Charlotte, NC 28262
Jeff L.
Job Details: 03/06/2024
Found heater burnt into so I replaced it unit ran and checked okCall complete
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Charlotte, NC 28226
Jonathan J.
Job Details: 03/06/2024
Customer canceled at door has a warranty with Lowes
We serviced a
WHIRLPOOL DRYER
Model MED5630HC1
Near Huntersville, NC 28078
Robert A.
Job Details: 03/06/2024
I installed the ordered part and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 661570V BELT
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Huntersville, NC 28078
Robert A.
Job Details: 03/06/2024
"Cx complaint that the unit is not starting leaving water in the unit. I inspected the unit to confirm the complaint. I found an error code: f9e1. The drain pump,ohms were good 20.8 ohms. I found the blue wire of the drain pump harness has no continuity from the control to the connector. There was a break in the wire. I repaired the wire and tested the unit for the cx. The unit is working as designed. I collected the service call fee by CC."
We serviced a
WHIRLPOOL WASHER
Model WFW6605MW1
Near Huntersville, NC 28078
Robert A.
Job Details: 03/06/2024
Cx complaint that the unit does not turn on at all. I inspected the unit to confirm the complaint. I found the wall outlet has good polarity. I removed the top panel and found the connector at the EMI filter was loose. I secured the connector and tested the unit for the cx. The unit is working
We serviced a
KITCHENAID M/W OTR
Model KMLS311HBS09
Near Vernon, CT 06066
Amanda R.
Job Details: 03/06/2024
Door not closing the door opener was out unplugged unit to reset the door opener went back in tested operation normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Foxborough, MA 02035
Aimee Z.
Job Details: 03/06/2024
Cust stated complete power failure and cooling Found the freezer light is out and top lights are dimFound service pointer W11460554the deli draw board not lite removed harness to draw and unplugged board lite upNeeds new harness for drawAnd power supply and Contrl.; ordrng 1 W10830278 (Power supply) and 1 W10843055 (Main contrl) and 1 W11683243 (Led kits) and 1 W11170612 (Harness)
We serviced a
WHIRLPOOL FREEZER
Model WZC5116LW0
Near Windham, CT 06226
Amanda R.
Job Details: 03/06/2024
Never cooled from when compressor was installed compressor not starting ; ordrng 1 W11598145 (Inverter) and 1 W11685637 (Thermostat) and 1 W11593352 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Hartford, CT 06114
Amanda R.
Job Details: 03/06/2024
Replaced ff section led and right ff door gasket
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Mooresville, NC 28117
Robert A.
Job Details: 03/06/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG540HOES1
Near Mooresville, NC 28115
Robert A.
Job Details: 03/06/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed. The door handle has separated making it difficult to open the oven door using the handle. The door handle needs to be replaced. Im ordering the part for the return visit.; ordrng 1 W10294855 (Door trim) and 2 WPW10317886 (Screws)s
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ5
Near Bristol, CT 06010
Ruben C.
Job Details: 03/06/2024
Checked unit found center burner not staying cuasing no ignition ordered burner head; ordrng 1 W11550541 (Center burner head)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Waterbury, CT 06708
Jimmy R.
Job Details: 03/06/2024
"Tested fridge and found unit had stopped cooling and had warmed up never getting down in temps, checked compressor and found locked up not cooling. Replaced faulty compressor and couplings filled unit with 1.90 oz r600 and checked cooling unit now cooling and operating to specs. ; dspstn on spec-tagged invntry: 1 W11506635 COUPLER 6 NF MS SV"
We serviced a
FRIGIDAIRE RANGE
Model GCRE3060AFF
Near Palmer, MA 01069
Gary V.
Job Details: 03/06/2024
"Inspected and found f050 fault, attempted to reset but still faulting, internal defect in main acu, will submit estimate and call for return date.; rqstng P&A on 1 5304523298 (Main acu)"
We serviced a
WHIRLPOOL 19''
Model WRT519SZDT01
Near Springfield, MA 01118
Gary V.
Job Details: 03/06/2024
Inspected and found spillage in base of ff compartment and customer was unaware of how it got there. All functions test fine and unit operating as normal.
We serviced a
GE RANGE
Model JS630SF1SS
Near Springfield, MA 01109
Gary V.
Job Details: 03/06/2024
Inspected and found burner working but pilot light dislodged and is working fine now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near East Longmeadow, MA 01028
Gary V.
Job Details: 03/06/2024
Costco 2 year warranty. Installed ui board per previous diagnosis. Changed defrost setting to 8 hour daily. Tested fine.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near New Britain, CT 06053
Ruben C.
Job Details: 03/06/2024
Checked unit cust complaint as unit not locking did not find error codes in memory ran cycle normal unit locked in drain spin could not duplicate any issue tested normal
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Canton, CT 06019
Ruben C.
Job Details: 03/06/2024
Checked unit found not draining checked drain pump is normal found unit has kinked hose behind unit not an issue with unit took pics
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Canton, CT 06019
Ruben C.
Job Details: 03/06/2024
Checked unit unit was not draining unit will not lock checked drain pump not seized checked ohms not open ordering control and latch; ordrng 1 W11670519 (Latch) and 1 W11626074 (Control)
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Plainville, CT 06062
Ruben C.
Job Details: 03/06/2024
Checked unit found unit getting error for pressure switch and drain pump noisy could not get into manual diagnostics ordering control pressure switch Hose and drain pump; rqstng P&A on 1 W11201292 (Control) and 1 WPW10605427 (Drain pump) and 1 W11044559 (Pressure hose) and 1 WPW10448876 (Pressure switch)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Enfield, CT 06082
Gary V.
Job Details: 03/06/2024
"Installed new Gearcase and cycled, tested fine now.; dspstn on spec-tagged invntry: 1 W11449841 GEARCASE"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKW2
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 03/06/2024
Customers complaint is dishwasher will stop shortly after starting cycle and display F1E1(main control fault) tan self test and found no error codes. Customer showed me video of error. Replaced main control and tested al checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Waterbury, CT 06708
Jimmy R.
Job Details: 03/06/2024
"Checked over machine and found water pressure super slow coming in causing the measure fill to not fill correctly, checked water pressure coming into machine and found water super slow from house pressure. found customer had an external filter hooked up to water line bf fridge line this is blocking water pressure to unit, removed filter and unit is now filling and operating to proper specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB09
Near Southampton, MA 01073
Mike K.
Job Details: 03/06/2024
"Unit is under 1yr wp warranty per service bench. Low flow from dispenser. Removed filter and flow is great, with filter flow is low. Also a hum when operating. Found gum coming from evap fan, just reseating fan blade and cover and noise is gone.Cs to replace filter and contact wp if any further questions. Filter did not come up with viable replacement part number, Randy at office with same findings. Will have to contact whirlpool, but does flow fine without filter for now."
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Granby, MA 01033
Mike K.
Job Details: 03/06/2024
"Gear case assy has gone bad again, rusted center shaft free moving with Loud clank noise when reversing. Quoted for gear case/labor. Denied. Collected for service call."
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Springfield, MA 01104
Mike K.
Job Details: 03/06/2024
"Replaced basket, gearcase assy, hub, washplate. Also needed hub screw, cam and belt which I also replaced. Recalibrated and ran self diagnostics test fine.; dspstn on spec-tagged invntry: 1 W11454734 GEARCASE , used 1 WPW10006384 (BELT), 1 W10752187 (AGITATOR SCREW), 1 W10721967 (CAM KIT), and 1 2x time (2x time) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Chicopee, MA 01020
Mike K.
Job Details: 03/06/2024
"Bought from Home Depot, sat in box until remodel did be small dent in top of box, big dent in top of dishwasher. Documented with techline. Replace damaged part. Do not see any other damage other then tub. Ordering tub, oversized part, advised cs that it will come directly to them , to inspect and call us when it comes to schedule return.Sr#7738620987; ordrng 1 W11409865 (Tub) and 1 2xtime (2x time)"
We serviced a
WHIRLPOOL WASHER
Model WTW6340WW0
Near Charlotte, NC 28269
Jeff L.
Job Details: 03/06/2024
Found the drain hose way down in the stand pipe not allowing the unit to operate properly pulled hose out and reattached to shelf with string to keep it from dropping down in stand pipe or falling out. Unit ran and checked ok with no leaksCall complete
We serviced a
WHIRLPOOL DRYER
Model WED8500DW4
Near Charlotte, NC 28262
Jeff L.
Job Details: 03/06/2024
Found heater burnt into so I replaced it unit ran and checked okCall complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Charlotte, NC 28262
Jeff L.
Job Details: 03/06/2024
3-11-24 pm rescheduled to come and put agitator onWP3951744; ordrng 1 WP3951744 (Agitator)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Charlotte, NC 28216
Jeff L.
Job Details: 03/06/2024
Replaced all parts unit ran and checked ok Call complete; dspstn on spec-tagged invntry: 1 279816 THERMAL KIT and 1 WP3387134 THERMOSTAT
We serviced a
WHIRLPOOL OVEN
Model WFG535S0LZ4
Near Charlotte, NC 28216
Jeff L.
Job Details: 03/06/2024
Replaced all parts unit ran and checked okCall complete
We serviced a
AMANA DRYER
Model NED4655EW1
Near Charlotte, NC 28216
Jeff L.
Job Details: 03/06/2024
Found thermal cut out open not allowing the heater to come on I reset the thermal cutout and cut vent down it was pinched off in the back not allowing proper air flow. Unit ran and checked ok with heat.Call complete
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Foxborough, MA 02035
Aimee Z.
Job Details: 03/06/2024
Found f7e1 wash pump failureFa e2. Wax motorF9e1 drain pumpRan disconnected fills water no pump and soap dispenser doesnt open; ordrng 1 W11416362 (Washpump) and 1 W11412300 (Soap dispenser)
We serviced a
GE REFRIGERATOR
Model GTS22KSNBRSS
Near Medway, MA 02053
Aimee Z.
Job Details: 03/06/2024
Since I re set temps to owner manualThe freezer is freezing and fridge 38.Installed temp control fridge Complete
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD1821MS1B
Near Norfolk, MA 02056
Aimee Z.
Job Details: 03/06/2024
120 into door switch and 120 outHigh temp and air blinking needs touch pad Part no longer available
We serviced a
WHIRLPOOL DRYER
Model LGR5644PQ
Near Sharon, MA 02067
Aimee Z.
Job Details: 03/06/2024
"No heat and timer isnt advancing.The therm fuse open, replaced and tested heat working Timer isnt advancing, explained to cust is heating timer isnt advancing Cust is aware of this Also needs tune up kit ; ordrng 1 WP8299766 (Timer) and 1 4392065 (Tune up kit), used 1 WP3392519 (Therm fuse) from stock, states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model LSN2000JQ0
Near Enfield, CT 06082
Gary V.
Job Details: 03/06/2024
"Installed parts listed and cycled, tested fine."
We serviced a
WHIRLPOOL RANGE
Model WFE515SOEW0
Near Enfield, CT 06082
Gary V.
Job Details: 03/06/2024
Inspected and found rodent infestation and unit would not be able to be repaired.
We serviced a
MAYTAG DRYER
Model MED8200FW0
Near Plainville, CT 06062
Ruben C.
Job Details: 03/06/2024
Checked unit found element open cuasing no heat replaced element tested operation normal; used 1 WP8544771 (Element) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV07
Near Denver, NC 28037
Mitch H.
Job Details: 03/06/2024
"Replaced compressor and related parts. Charged with nitrogen, checked for leaks, none found. Allowed unit to sit for 15 minutes under pressure. No loss of pressure. Evacuated nitrogen, pulled vacuum. Weighed about n correct charge of R600. Compressor running and cooling properly.; dspstn on spec-tagged invntry: 1 876765 TUBING KIT 1 W11109499 FILTER DRIER-TUBE R600a , 1 W11504416 COUPLER 8.5/6 NR MS 00 , 1 W11504431 COUPLER 7/5 NR MS 00 , 1 W11504445 COUPLER , 1 W11504447 COUPLER 5/1.8 NR MS00 , 1 W11506621 COUPLER 6 NK MS 00 , and 1 W11506635 COUPLER 6 NF MS SV"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Denver, NC 28037
Mitch H.
Job Details: 03/06/2024
"Disassembled, removed and replaced wiring harness and drain pump. Reassembled, plugged washer back in. Ran DLMS calibration then tested washer. All functions and components operating properly.; dspstn on spec-tagged invntry: 1 W11399437 DRAIN PUMP"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Denver, NC 28037
Mitch H.
Job Details: 03/06/2024
"Tested and ran diagnostics. Found F9E2 drain pump error. Removed and replaced drain pump from t/s. Tested and ran dishwasher, operating and draining properly.; used 1 W11412291 (Drain pump) from stock"
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Denver, NC 28037
Mitch H.
Job Details: 03/06/2024
Attempted to remove covers to access board and light. Cabinet opening is too small to allow removal of covers. Advised customer that microwave will need to be removed from cabinet. Customer declined to sign damage waiver. They are going to contact builder to have microwave removed and reinstalled after repair. They will call to schedule when this is done.; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Lincolnton, NC 28092
Mitch H.
Job Details: 03/06/2024
Tested and found washer piers on but doesnt respond to any inputs. Was able to enter diagnostics but could not access anything once there. Ordering control and HMI. Checked part availability and advised customer that office will call to schedule when parts arrive.; ordrng 1 W11675701 (Control) and 1 W11627413 (Control)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Lincolnton, NC 28092
Mitch H.
Job Details: 03/06/2024
"Removed and replaced inlet valve assembly. Reassembled, and tested washer, valves and all other components operating properly."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Bessemer City, NC 28016
Ryan S.
Job Details: 03/06/2024
Installed new pump. Leaked yeast verified unit operation. Left old part with customer
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cherryville, NC 28021
Ryan S.
Job Details: 03/06/2024
"Customer complained of noise from washer when spinning. Foudn gewrcase screaming during spin, ordering gearcase, Cam, Washplate and 2 xtimeframe. Informed customer office will call when part comes in and job authorized. ; rqstng P&A on 1 W11449840 (Gearcase), ordrng 1 W10721967 (Cam) and 1 2xtimeframe (2xtimeframe) and 1 W11550891 (Washplate agitator), states that autho needed"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Dallas, NC 28034
Ryan S.
Job Details: 03/06/2024
Customer stated unit off balance. Checked service pointer. Asked had no QR code order basket customer notified of part being shipped to home and will check and call back after they checked part for damages.; ordrng 1 W11172199 (Basket)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Stanley, NC 28164
Ryan S.
Job Details: 03/06/2024
Water hoses on the back of unit tapping the washer during spin. Unit checks fine Customer secure hoses with clamp.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Mount Holly, NC 28120
Ryan S.
Job Details: 03/06/2024
Replaced sump assembly unit tested fine no leaks unit washing properly
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Charlotte, NC 28214
Ryan S.
Job Details: 03/06/2024
Returned to replace motor blower and thermistor. Customer had replaced outlet and receptical. Ran unit verified proper operation. ; dspstn on spec-tagged invntry: 1 WP697772 BLOWER WHEEL and 1 WP8577274 THERMISTOR
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Charlotte, NC 28214
Ryan S.
Job Details: 03/06/2024
"Customer complained unit leaking and door falling open, found legs were all the way up and dishwasher was leaning forward. Causing leak and for door to have more of chance to fall open. Replaced bushings and all other parts of door are fine. Ran unit on quick wash. Doo now opening proper qnd not falling open. Unit also not leaking. Verified proper operation. ; dspstn on spec-tagged invntry: 2 WP8268990 BUSHING"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near East Hampton, CT 06424
Jeremy B.
Job Details: 03/06/2024
Installed new console and control. Ran self test all checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Middletown, CT 06457
Jeremy B.
Job Details: 03/06/2024
replaced new control and ran self test and heater came on properly all checks ok.!
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near Wethersfield, CT 06109
Jeremy B.
Job Details: 03/06/2024
"Customers complaint is the finish on both doors is rising took pictures and explained that the finish isnt something thats covered with Nader warranty but will submit for approval but advised customer that it may get denied. ; rqstng P&A on 1 W10638683 (Freezer door), ordrng 1 W11398750 (Fresh food door)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near East Hartford, CT 06118
Jeremy B.
Job Details: 03/06/2024
"Found a break in the harness on the blue wire to drain pump. Installed new harness all checks ok. ; dspstn on spec-tagged invntry: 1 W11513246 CNTRL-ELEC , used 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Manchester, CT 06042
Jeremy B.
Job Details: 03/06/2024
"Found belt and cam worn causing loud squeaking noise. Replaced cam, belt, actuator and ran self test. Then calibration all checks ok. ; used 1 W10721967 (CAM KIT), 1 W10913953 (ACTUATOR), and 1 WPW10006384 (BELT) from stock"
We serviced a
KITCHENAID RANGE
Model KFEG500ESS0
Near Manchester, CT 06042
Jeremy B.
Job Details: 03/06/2024
Quoted customer service call fee prior to doing any work and they declined and said they bought an extended warranty. Explained that they need to have warranty company dispatch job.
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Hartford, CT 06114
Amanda R.
Job Details: 03/06/2024
Unit wont start not the correct power at terminal block
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near East Windsor, CT 06016
Amanda R.
Job Details: 03/06/2024
Complaint basket hitting the cabinet when spinning went over loading alike items and the amount to load with agitator and without quoted for suspension showed customer how to load blankets and got them wet and did a Drain and spin
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Waterbury, CT 06704
Jimmy R.
Job Details: 03/06/2024
"Tested unit and found unit running but warm in both sections removed evap cover and found no frost pattern at all, pumped r600 out of unit and cleared with nitrogen placed unit into a vacuum and refilled found wile filling Freon would back off of evaporator never frosting up properly machine has a restriction and compressor is short cycling unit will need new compressor kit, evaporator extra time to seal off low and high side to pump down for leaking unit will need new filter dryer and couplers. Quoted customer and advised ternate they will need to call manufacturer to see if they will supply them with an auth to cover parts and labor once they talk to them and see if they will cover issues we can order and return to fix machine ; ordrng 1 W11580057 (Compressor) and 1 W11504447 (Coupler) and 1 W11109499 (Dryer) and 1 W11506635 (Proses stub)"
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5200S/AA
Near Middlefield, CT 06455
Jimmy R.
Job Details: 03/06/2024
"Tested unit and found machine making ice but ice turning unit a block and not dispensing, checked ice maker and found ice maker mold had gotten holes in bottom of plastic causing it to leak out when filling with water. Unit is going to need a new ice maker will order and return, parts tentative p/a ; ordrng 1 DA97-19010A (Ice maker)"
We serviced a
MAYTAG MICROWAVE
Model MMV1175JW01
Near Ludlow, MA 01056
Mike K.
Job Details: 03/06/2024
"Called Randy at office as no door is on call and call is for a microwave door replacement already diagnosed. Part could not be located and per Randy I called cs to inform them. No answer, so left message that door has been misplaced and apologized, stated office would contact to reschedule and for her to feel free to contact office with any questions.; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Springfield, MA 01104
Mike K.
Job Details: 03/06/2024
"Replaced basket, gearcase assy, hub, washplate. Also needed hub screw, cam and belt which I also replaced. Recalibrated and ran self diagnostics test fine.; dspstn on spec-tagged invntry: 1 W11454734 GEARCASE , used 1 WPW10006384 (BELT), 1 W10752187 (AGITATOR SCREW), 1 W10721967 (CAM KIT), and 1 2x time (2x time) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Southwick, MA 01077
Mike K.
Job Details: 03/06/2024
"Wash motor runs and is pushing some water,but is running loudly and sounds to be straining. Ordering sump assy. Could not reach office. Office to contact cs to schedule return.; ordrng 1 W11416362 (Sump assy)"
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near East Windsor, CT 06016
Amanda R.
Job Details: 03/06/2024
Making noise while draining piece of plastic in drain pump area removed tested sounds normal
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS2
Near Bolton, CT 06043
Jeremy B.
Job Details: 03/06/2024
Dishwasher leaking from flow meter in water inlet assy. Replaced and tested all checks ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Meriden, CT 06450
Jimmy R.
Job Details: 03/06/2024
Tested unit found heater bushing completely gone replace heater with new special project heater ran cycle and all operations tested good; used 1 W11537778 (Heater) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Cheshire, CT 06410
Jimmy R.
Job Details: 03/06/2024
Tested machine unit not filling with the correct amount of water add clothes to the wash cycle to check water level found unit control board added calibration. Recalibrated unit and instruct customer on cycles and how to wash all operations now working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ03
Near Cheshire, CT 06410
Jimmy R.
Job Details: 03/06/2024
"Tested unit upon arrival found unit unplug, plug unit back in outlet and all fan and compressor starts to run monitor unit and discharge tube start to gets hot and freezer start to cool. Inform customer to monitor unit for 24-48hrs. Unable to properly diagnose unit because unit was not plug in 24hrs prior to service"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Matthews, NC 28104
Jonathan J.
Job Details: 03/06/2024
"Complaint washing machine leaking filling up pan with water under washing machine. I found dispenser overflowing leaking and I am filling up tub ring, causing it to overflow and causing it to leak onto floor into Pan under washing machine. Catch basin I should say. you will need tub ring bezel and dispenser to fix."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Monroe, NC 28112
Jonathan J.
Job Details: 03/06/2024
"Complaint, dishwasher is not washing dishes soap is sitting undissolved in the bottom left corner front of the dishwasher at the end of the cycle. Dishes will be hot to the touch, but dirty still I found F4 e3error code found in diagnostics history F2 e1 error code found in diagnostics history f7e1 error code found in diagnostics history I am ordering a main control and a motor sump assembly to fix dishwasher. No additional issues found at this time with this dishwasher.; ordrng 1 W11613570 (Sump motor) and 1 W11683651 (Control)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS01
Near Monroe, NC 28110
Jonathan J.
Job Details: 03/06/2024
Complaint f1e6 error code microwave will not do anything will not heat or allow buttons on screen to be pressed. I found melted wave guide and magnatron antenna unit is non repairable due to nature of failure. File number 7738622046.
We serviced a
KITCHENAID COOKTOP
Model KCGD500GSS05
Near Monroe, NC 28112
Jonathan J.
Job Details: 03/06/2024
Complaint takes over an hour to bring water to a boil on the front left or rear right burner front right burner is a simmer burner rear left. Burner is also a simmer burner.unit does have proper log orifice and flame height is good per manufacturer for lpg. Cannot alter orifice no substitute orifice available to increase btu 7738670827.