We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ00
Near Avon, CT 06001
Mike K.
Job Details:
05/06/2025
"Flap that switches from cubes to crushed broke out of bin, tried reseating and just pops out again, ordering new bin.; ordrng 1 W11185686 (Icemaker bin assy)"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Canton, CT 06019
Mike K.
Job Details:
05/06/2025
"Trip covered by authorization. Complaint of smell and smoke when running. Found insulation had burnt is several spots in rear of unit, by both bake elements, by locking motor for lower oven and some along top of oven. Heating elements ohm out fine and no shorts on control found. Unit is on front porch. Cs had extra long plug on unit and was able to plug in, did not repeat any smoking, upper oven bake worked fine lower oven not getting voltage. Would require control board , but insulation is not replaceable. Assuming unit overheated to cause insulation to burn.Called safety with findings. Documented findings and they will reach out to cs."
We serviced a
KITCHENAID ICEMAKER
Model KUID508ESS2
Near Fort Mill, SC 29707
Clinton
Job Details:
05/06/2025
Unit barley has water coming to fill tray. Confirmed unit has good water pressure unit will need new valve all pumps working compressor is pumping get bulb cooling as well collected trip charge Custer will replaced valve him self
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ
Near Fort Mill, SC 29707
Clinton
Job Details:
05/06/2025
Installed new heater ran diagnostics to clear errors. Unit heating properly after repair
We serviced a
MAYTAG DISHWASHER
Model MDPS6124RZ0
Near Fort Mill, SC 29707
Clinton
Job Details:
05/06/2025
There was a blockage in drain line. A kink removed u it drain properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Fort Mill, SC 29715
Clinton
Job Details:
05/06/2025
Replaced adjustable on top rack they were broken used truck stock parts ; used 1 W10712395 (ADJUSTER) from stock
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Charlotte, NC 28210
Clinton
Job Details:
05/06/2025
On arrival checked voltage was proper removed panel found failed heating element used truck stock heater to repair u it after repair unit heats properly ; used 1 279838 (ELEMENT) from stock
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF507HPS01
Near Clover, SC 29710
Mitch H.
Job Details:
05/06/2025
"Checked and found compressor running. Took amp draw, compressor pulling .46 amp while running. Checked running pressure, high side at 100psi, low side in vacuum. Unplugged refrigerator, pressures equalized at zero. No refrigerant in system. Used UV light, no evidence of new leaks. Using nitrogen, pressurized system to 250psi. Used bubble solution to check all solder joints, no leaks found. Allowed to sit under pressure for 30 minutes. No drop in pressure.Called tech line spoke to Rob SR# 7741496338. Advised him of all work done and parts replaced. Also of all findings today. He determined refrigerator has an internal leak and has submitted for review and replacement. Advised customer that she should hear from Whirlpool in 3 to 5 business days."
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Springfield, MA 01108
Chris B.
Job Details:
05/06/2025
Replaced all parts and dryer running normal.
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW1
Near East Longmeadow, MA 01028
Chris B.
Job Details:
05/06/2025
Complaint that the dryer is taking too long to dry. Found clogged vent. Dryer running normal and no issues found.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF560SMHB00
Near Southbridge, MA 01550
Chris B.
Job Details:
05/06/2025
Replaced all parts and refrigerator doors working normal.
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT518SZFM04
Near Gastonia, NC 28052
Mitch H.
Job Details:
05/06/2025
"Removed both refrigerator and freezer doors. Removed and replaced bottom hinge and washers. Reinstalled doors, checked door operation and ensured both doors sealing properly."
We serviced a
WHIRLPOOL WASHER TL
Model WTW8000DW5
Near Vernon, CT 06066
Gary V.
Job Details:
05/06/2025
"Inspected and found lid and hinges bent and not closing properly, and lid lock with intermittent operation, will submit estimate and call for return date.; rqstng P&A on 1 W11101059 (Lid assy) and 1 WP8563965 (Left side hinge) and 1 WP8572974 (Right hinge) and 4 W11404293 (Hinge screws)s and 1 W10810403 (Lid lock)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5015LW1
Near Ellington, CT 06029
Gary V.
Job Details:
05/06/2025
"Inspected and found off balance fault, customer washed an abnormal garment and didnt realize it went off balance. Cleared fault and ran diagnostics test, all functions test normal now."
We serviced a
WHIRLPOOL WASHER FL
Model WFW95HEDU0
Near Windsor, CT 06095
Gary V.
Job Details:
05/06/2025
"Inspected and found inner basket support bolt snapped and is causing loud noise in spin and burnt rubber odor, needs entire tub assy, advised customer not to use, as using unit while broken may cause more damage. will submit estimate for repairs and call.; rqstng P&A on 1 WPW10409997 (Tub assy) and 1 2tech (2 tech) and 1 2hourreturn (2 hour return)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF555SDFZ11
Near Enfield, CT 06082
Gary V.
Job Details:
05/06/2025
"Inspected and found 27 degrees in ff compartment,ran diagnostics and found all thermistors passing, air damper stuck open, quoted for air damper replacement, he will call."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF560SEHZ00
Near Simsbury, CT 06092
Mike K.
Job Details:
05/06/2025
Replaced mullion and rf doors are closing properly
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Winchester, CT 06098
Mike K.
Job Details:
05/06/2025
"1-1, 3-1, 8-1, Unit is within serial range of service pointer for pressure switch sensor and has pressure sensor failure in history. Ran diagnostic cycle and did complete, but only partially drained. with error in history and reoccurring issue, no damage to pressure to be, not clogged, ordering controlOffice to contact cs when parts come in to schedule return ; ordrng 1 W11608056 (Control), dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ11
Near Granby, CT 06035
Mike K.
Job Details:
05/06/2025
"Unit is under 1yr wp warranty per service bench. Complaint started as not making ice, then ice melting, now rf section not cooling. Evap has good frost pattern, conpressor running, evap fan not blowing. No voltage at harness between red and nuetral to fan, 32vac from red to ground. Ran test 4 and compressor/condenser running, evap fan not. Unplugged when checking control board and when plugged back in evap fan now running. Will order control and u/I. No signal at home, office to contact cs when parts come in to schedule return.; ordrng 1 W11556912 (Control) and 1 W11642011 (U/i)"
We serviced a
SAMSUNG REFRIGERATOR TM
Model RS28A500ASR/AA
Near Springfield, MA 01129
Chris B.
Job Details:
05/06/2025
Complaint that the refrigerator is not cooling properly. Found very low voltage reaching the evaporator fan 1.3v. Quoted for parts and labor. Collected trip fee.
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Enfield, CT 06082
Gary V.
Job Details:
05/06/2025
"Inspected and found timer not advancing, open winding in the drive motor of the timer, will order and return.; ordrng 1 W10857612 (Timer)"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Rock Hill, SC 29730
Clinton
Job Details:
05/06/2025
7741500953 sr number called tech line confirmed the issue is the ui. Checked ribbon on ui re set it still causing the issue ohm out clutch it is in with spec. There is a service pointer on this issues not sure why the previous part did not repair unit re order ui ; ordrng 1 W11478526 (Ui)
We serviced a
KITCHENAID M/W OTR
Model KMHC319LSS00
Near Watertown, CT 06779
Jimmy R.
Job Details:
05/06/2025
"Checked over unit and found machine not responding no display, tested voltage and 120v at plug ohmed fuses and found good tested interlock switches and found operating normally. Tested power to control and 120v coming in but not coming out to display will order display,cntrl,filter board an thermistor unit is Costco extended ; ordrng 1 W11582284 (Display) and 1 W11646740 (Cntrl) and 1 W10572027 (Filter board) and 1 W11661583 (Thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRQA59CNKZ00
Near Springfield, MA 01108
Chris B.
Job Details:
05/06/2025
Complaint that the refrigerator is not making ice. Found IM on the off position. Unit working normal.
We serviced a
KITCHENAID REFRIGERATOR SXS
Model KRSF705HPS05
Near Grafton, MA 01536
Glenn
Job Details:
05/06/2025
Customer instruction tested found the water supply was not turn on behind the fridge. Also customer informed me of scratches on floor prior to service. Turned water on all tested ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB9
Near Waterbury, CT 06708
Jimmy R.
Job Details:
05/06/2025
"Checked over unit and found when water would be turned on unit would leak under machine, traced water leak and found water dripping from valve fill tube due to clamp had came off. Fixed clam and secured to stop from leaking ran several filling cycles and unit is now working to specs"
We serviced a
MAYTAG WASHER TL
Model MVW7232HW0
Near Cheshire, CT 06410
Jimmy R.
Job Details:
05/06/2025
Installed new controls and recalibrated machine unit went threw normally. Ran a spin plus a wash cycle and all operations are now working to factory specs
We serviced a
FRIGIDAIRE REFRIGERATOR BM
Model FGHG2366PF1A
Near Longmeadow, MA 01106
Chris B.
Job Details:
05/06/2025
Complaint that the freezer frost never cleared up. Found top rack not set in place correctly by past tech. Adjusted rack and freezer door closing properly. Door sealing properly.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Shrewsbury, MA 01545
Glenn
Job Details:
05/06/2025
Found motor pump failure repair declined
We serviced a
MAYTAG REFRIGERATOR FDB
Model MSS26C6MFW0
Near Belmont, NC 28012
Ryan S.
Job Details:
05/06/2025
Game to install new door ordered check door with customer prior to install door. Looks good no damages installed new door. Checked all functions verified proper operation
We serviced a
MAYTAG WASHER TL
Model MVW5430MW1
Near Franklin, MA 02038
Aimee Z.
Job Details:
05/06/2025
"Found error codes for f5e1Lid latch, replaced ts and ran diagnostics ; used 1 W11670519 (Latch) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Willington, CT 06279
Gary V.
Job Details:
05/06/2025
"Inspected and found unit faulting on pressure system, checked air hose and dome and tested fine, will order parts and call for return date.; ordrng 1 W11608056 (Main acu)"
We serviced a
WHIRLPOOL COOKTOP
Model RF388LXGZ4
Near Worcester, MA 01604
Glenn
Job Details:
05/06/2025
Installed left front burner tested all ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Worcester, MA 01609
Glenn
Job Details:
05/06/2025
"Found motor pump failure, causing error codes water valve is dripping and control panel is cracked order parts ; ordrng 1 WPW10605057 (Motor pump) and 1 W10903576 (Control panel black) and 1 W11175771 (Valve)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Cheshire, CT 06410
Jimmy R.
Job Details:
05/06/2025
"Tested unit due to machine beeping non stop and found errors F1e2 control failure, f7e2 variable speed wash motor issue, f8e4 float switch over flow, checked float pan and found full of water causing issue with beeping and not run, cleared pan ran a calibration and found control shutting unit off bf draining and completing a cycle when checking unit found tub full of suds due to rinse aid opening when not suppose to. Will order new control, console and sump parts tentative p/a ; ordrng 1 W11410065 (Cntrl) and 1 W11416362 (Pump&motor) and 1 W11632693 (Cntrl panel)"
We serviced a
KITCHENAID REFRIGERATOR SXS
Model KRSF705HPS04
Near Harwinton, CT 06791
Mike K.
Job Details:
05/06/2025
"Unit was pulled out on arrival.Not getting water from dispenser and not making ice, cs had verified water flow to unit. Verified water coming from first valve. Incoming flow through first valve, filter, reservoir started slow and then flow increased, getting flow to dispenser fine but not to icemaker, fill tube frozen at tray, cleared and ran harvest and fill tests fine. Turned temp up a degree in both section, cs to monitor"
We serviced a
KITCHENAID M/W OTR
Model KOCE500ESS09
Near Cheshire, CT 06410
Jimmy R.
Job Details:
05/06/2025
"Tested microwave and found when running unit it would error out F1e5 inverter not responding, f2e1 stuck key ran diagnostics and found convection and all other functions working but unit not heating on a regular cycle it would error out inverter shorted. Unit will need new inverter and control replaced at same time will order and return with parts ; ordrng 1 W11325604 (Inverter) and 1 W11325786 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT511SZDM04
Near Cheshire, CT 06410
Jimmy R.
Job Details:
05/06/2025
"Checked over unit and found water leaking from rear of machine inside panel, removed panel and found water coming from water valve area removed valve and found water dripping from plastic connection at bottom of valve, found water line not seated all the way into valve causing it to drip. Cut end of water line and reconnected to valve cycled ice maker several times checking for leaking and it is now dry and operating to specs"
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Worcester, MA 01603
Glenn
Job Details:
05/06/2025
Replaced open heating element tested all ok ; used 1 WP3387747 (ELEMENT) from stock
We serviced a
MAYTAG WASHER
Model MHW5630HW1
Near Auburn, MA 01501
Glenn
Job Details:
05/06/2025
Found slow drain. Removed filter housing cleaned out debris tested washer still drain slowly order part drain pump ; ordrng 1 W11458345 (Drain pump assembly)
We serviced a
SAMSUNG DRYER
Model DVE50R5200W/A3
Near North Attleborough, MA 02760
Aimee Z.
Job Details:
05/06/2025
Installed new Pcb and tested heat
We serviced a
WHIRLPOOL DRYER
Model WED500CMW0
Near Grafton, MA 01536
Glenn
Job Details:
05/06/2025
Found loose blower wheel tightened blower wheel tested all ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Springfield, MA 01118
Chris B.
Job Details:
05/06/2025
Replaced all parts and dishwasher running normal.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS12
Near York, SC 29745
Mitch H.
Job Details:
05/06/2025
"Checked and ensured microwave has power at outlet. Control panel completely blank, will not respond to any inputs. Removed front, checked fuse, good. Needs control. Checked part availability and scheduled return for 5/12 PM.; ordrng 1 W11552018 (Control)"
We serviced a
WHIRLPOOL M/W OTR
Model WOC54EC0HS04
Near York, SC 29745
Mitch H.
Job Details:
05/06/2025
"Checked and found waveguide covers burnt. Pulled oven partially from wall. Inspected waveguide chamber. No visible burnt areas. Ran diagnostics, found F1E4 microwave power relay error. Quoted customer for replacement of microwave ACU, and waveguide covers. Customer also wants turntable plate and lamp replaced. Added these and requoted. Saved estimate. Recommended that magnetron and inverter also be replaced but customer declined this. Customer is going to think about it and let us know. Called safety spoke to Robin SR#7741419485. Advised her of findings."
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW2
Near Meriden, CT 06451
Jimmy R.
Job Details:
05/06/2025
"Tested unit and found dryer would not start found when starting the unit would buzz and shut down then sometimes would start on its own make an awful noise. Tested motor and found switch on motor sticking and motor bad causing all noise and starting issues, replaced motor and unit is now running properly and heating up to specs ; used 1 279827 (MOTOR) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Waterbury, CT 06705
Jimmy R.
Job Details:
05/06/2025
"Tested unit and found washer would come on but never start then it would shut off. Checked for errors and found no errors ran a self test and unit filled and washed normally with no issue. Recalibrated unit and washer went threw as designed, filled with clothes and ran a wash cycle unit is filling and washing normally. All operations now working to manufacture specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDB03
Near Plymouth, CT 06786
Andre
Job Details:
05/06/2025
Ck unit and found unit not cooling no frost on evaporator check machine compartment and found infested rat/mice poop everywhere inform and also show customer picture of rodents poop and customer insisted she has no rodents in her home and claim that unit must have been delivered with rodents already inside unit. Condenser piping that sits inside drain pan is cake up with rodents poop. Inform we can not work on unit due to unit being infested with rodents dropping. Unit has seal system issue compressor condenser and evaporator with need to be replace unhealthy to work on such unit
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMB4
Near Bristol, CT 06010
Andre
Job Details:
05/06/2025
Ck unit and replace water valve and test operation check for leaks and found no more leaks unit now operating to manufacturers specs also inform customer if unit ever brake down he would need to have unit accessible for any major repair such as replacing sump
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Plainville, CT 06062
Andre
Job Details:
05/06/2025
Ck unit upon arrival and found dish washer leaning towards the left adjust legs to raise unit. Unit now operating to manufacturers specs
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Plainville, CT 06062
Andre
Job Details:
05/06/2025
Ck unit upon arrival and found drain pump running consistently ran unit and same issue order control inform customer office will contact her once parts comes in ; ordrng 1 W11608056 (Control)
We serviced a
WHIRLPOOL WASHER TL
Model WTW6120HW2
Near Berlin, CT 06037
Andre
Job Details:
05/06/2025
"Ck unit upon arrival and found F7E1 error code replace capacitor and actuator and ran DMLS calibration and then run diagnostic cycle unit now operating to manufacturers specs ; used 1 W10913953 (Actuator), and 1 W11395618 (Capacitor) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Meriden, CT 06451
Andre
Job Details:
05/06/2025
Ck unit upon arrival and found door not latching install catch kit from truck stock and make adjustments to hinge and spring unit now operating to manufacturers specs ; used 1 279570 (CATCH KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRQA59CNKZ
Near Meriden, CT 06451
Andre
Job Details:
05/06/2025
Ck unit upon arrival and remove and install led module and unit now has lights and operating to manufacturers specs
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Rock Hill, SC 29730
Jonathan J.
Job Details:
05/06/2025
Complaint drain pump runs all the time turns off. Unit will fill and drain at the same time replace control board cleared error codes F3e1 f1e1 f9e1 found new control board is defective. Immediately goes into drain mode power button holding it for 3 to 5 seconds does nothing. ; ordrng 1 W11603810 (Control)
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706EBS01
Near Rock Hill, SC 29730
Clinton
Job Details:
05/06/2025
Ordered light modules there are not lighting falls in under service pointer for lights replaced the one in freezer lights did not come back on. ; ordrng 1 W11683244 (Lights)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2868TF7
Near Charlotte, NC 28277
Jonathan J.
Job Details:
05/06/2025
Complaint freezer is not cooling properly. I found freezer is at 23? evaporator has a ball of capillary tube sealed system leak unit will need evaporators compressor and inverter to repair. Customer declined repair today. Unit only has a one year warranty from the factory on sealed system. Fresh food compartment is still at 36? in the top 22? on the lower shelf.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Charlotte, NC 28277
Jonathan J.
Job Details:
05/06/2025
"Complaints dishwasher will not turn on. I found complaint true. I found dishwasher on a light switch after turning power on to dishwasher. I found control was stuck in locker position. I found user interface had what appears to be dried milk had gotten into use your interface, preventing switch from being able to be pushed properly cleared test tested operations. Use your interface is now working properly with no further issues found at this time, all operations to the dishwasher are working properly ran unit through a diagnostic cycle no error codes in fault history everything working. also found pump was not originally working properly was very weak replaced pump"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4800XQ1
Near Belmont, NC 28012
Ryan S.
Job Details:
05/06/2025
Customer complained unit shakes and dances across floor when spinning. Found suspension extremely bad. Needs new suspension rods. Ordering parts scheduled return call with customer. ; ordrng 1 W10780048 (Suspension)
We serviced a
WHIRLPOOL DRYER
Model n/a
Near Belmont, NC 28012
Ryan S.
Job Details:
05/06/2025
Customer complaint unit was taking too long to dry upon arrival. Customer said the unit was brand new unit had no model or serial tag for customer could not work on unit under warranty. Informed him to call whoever he purchased from to get issue resolved . Left call due to customer it wanting to pay for any repairs .
We serviced a
GENERAL ELECTRIC REFRIGERATOR SXS
Model GSS25GYPECFS
Near York, SC 29745
Mitch H.
Job Details:
05/06/2025
Checked and confirmed sidewall LED out. Removed and replaced module. All lights now operating properly.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Mount Holly, NC 28120
Ryan S.
Job Details:
05/06/2025
"Customer complaint oven door gasket, broken, confirmed, torn in few spots replace door gasket from pre-ID truck stock verified proper installation and operation"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRV986FDEM01
Near Mount Holly, NC 28120
Ryan S.
Job Details:
05/06/2025
"Customer states ice maker not working but unit now cooling properly. Found refrigerator was 39? and freezer 4?. Found icemaker empty. Ran fill test and icemaker filled. Installed icemaker, ran harvest and fill test. Verified proper operation. I forked customer to give 24hr for cooling."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Mount Holly, NC 28120
Ryan S.
Job Details:
05/06/2025
Customer complaint unit not draining water out of clothes found harness to drain pump defective. Replaced harness and drain pump from pre-ID stock drain unit through service mode verified proper operation.
We serviced a
WHIRLPOOL WALL OVEN
Model WOED3030LS01
Near Denver, NC 28037
Ryan S.
Job Details:
05/06/2025
"Customer complained steam from oven caused ui to short out. Confirmed unit has f2e1 stored. Ordering new ui panel. Checked fans and fan exhaust, no obstructions. Will run unit to test on return call for proper operation and shielding is in place. Informed customer office will call when part comes in. ; ordrng 1 W11659259 (UI control panel)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRV986FDEM01
Near Mooresville, NC 28115
Ryan S.
Job Details:
05/06/2025
Upon arrival for rework went to check Freon level at filter drier. Found brown discharge coming out filter drier. Unit has contamination. Called techline to report findings. Unit is non repairable. Informed customer unit is non repairable out of warranty. sr#7741495661 .
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ4
Near Fort Mill, SC 29715
Clinton
Job Details:
05/06/2025
Sr 7741464207 called safety to document the bake bake element arch to bottom put a hole in bottom of stove I can not repair they will replace unit gave Customer sr number to call safety for further instructions
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Waxhaw, NC 28173
Clinton
Job Details:
05/03/2025
Replaced blower housing and motor unit is not operational no issues spins and drys
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW06
Near Matthews, NC 28104
Clinton
Job Details:
05/03/2025
Compressor is failed control box buttons are not work either order compressor and control. ; ordrng 1 W11648650 (Control) and 1 W11572047 (Compressor)
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HV2
Near Weddington, NC 28104
Clinton
Job Details:
05/03/2025
Ordered regulator gas pressure are inconsistent Customer having gas pressure tested this week ; ordrng 1 W10861656 (Gas regulator)
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC300ESS01
Near Charlotte, NC 28278
Clinton
Job Details:
05/03/2025
I need to call tech line. Setup next available techline date; schdld next appmnt for 5/5 MON AM
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Charlotte, NC 28277
Clinton
Job Details:
05/03/2025
Replaced dispenser the solenoid on the dispenser come apart from door mechanism replaced part no issues
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT519SZDM11
Near Fort Mill, SC 29707
Clinton
Job Details:
05/03/2025
Heated a molded seal to adjust for gap in seal on freezer. After repair unit making a good seal
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW3
Near Fort Mill, SC 29707
Clinton
Job Details:
05/03/2025
The noises are creaking noises from lower panel where unit sits on plastic I tighten the screw on the bottom and adjusted the leg this isnt really an functional failure of any type no real issues I didnt make the noise quoted tho
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Ludlow, MA 01056
Chris B.
Job Details:
05/02/2025
Complaint that the dryer is not starting. Found blown fuse. Called tech line and was mentioned that the flex exhaust venting was too long and not to overfill dryer. Customer will address this issue. Did replaced fuse and unit drying properly. SR# 7741122046.
We serviced a
SAMSUNG WASHER TL
Model WA55A7300AE
Near Kings Mountain, NC 28086
Ryan S.
Job Details:
05/02/2025
Customer complained unit keeps giving unbalanced error. Found suspension system (rods) are defective. Unit shaking too much so wont operate properly. Ordering 4 suspension rods. Informed customer office will call after job is authorized and parts come in. ; rqstng P&A on 4 DC97-16350Q (Suspension rod)s
We serviced a
KITCHENAID DISHWASHER
Model KDTM804KPS2
Near Sturbridge, MA 01566
Glenn
Job Details:
05/02/2025
"Found motor failure F7E1 and F9E1 motor has siezed needs motor pump repair declined for today. Customer is calling whirlpool customer service to complain about the failure and wants them to,cover the repair cost for part and labor"
We serviced a
GE REFRIGERATOR FDB
Model CFE28TSHBSS
Near Franklin, MA 02038
Aimee Z.
Job Details:
05/02/2025
"Found the drain frozen, steamed in freezerAlso cleane the drain and steamed from back"
We serviced a
WHIRLPOOL WASHER FL
Model WFW5605MW1
Near Watertown, CT 06779
Jimmy R.
Job Details:
05/02/2025
"Tried to run washer and found unit would not come on, ran a diagnostics and unit came on and displayed error F5e2 lock failure, f5e3 unlock failure tested lock and found good, ran a self diagnostics and a spin cycle finding unit would never ramp up in a spin due to faulty control. Replaced control and unit is now spinning properly and working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model ET8MHKXMQ00
Near Rocky Hill, CT 06067
Andre
Job Details:
05/02/2025
Ck unit upon arrival and found thermostat getting stuck shutting down. And eventually powers back when you play with thermostat order thermostat for replacement ; ordrng 1 WP2204605 (Thermostat)
We serviced a
KITCHENAID REFRIGERATOR SXS
Model KRFF507HPS03
Near Fort Mill, SC 29708
Caleb
Job Details:
05/02/2025
Ice maker not receiving water from dual valve. Unit needs new dual valve.; ordrng 1 W11482383 (Dual valve) and 1 W11087201 (Fill tube heater) and 1 W10846539 (Fan)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRQA59CNKZ
Near Meriden, CT 06451
Andre
Job Details:
05/02/2025
Ck unit upon arrival and found fresh food compartment lights out order led module for replacement ; ordrng 1 W11470191 (Led lamp)
We serviced a
WHIRLPOOL WASHER TL
Model MVW6230HW3
Near Meriden, CT 06451
Andre
Job Details:
05/02/2025
Ck unit upon arrival and found no mechanical failure within unit unit would throw F8E6 error code each time door is open which indicates main control sense water in the Tub and door is left open
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ0
Near Waterbury, CT 06705
Jimmy R.
Job Details:
05/02/2025
"Tested oven due to clock not holding time and going out front and rear burners not working at all, found unit getting 240v and 120 on each leg removed upper panel and found oven control covered in roaches inspected burners and same issue they had walked acrossed burners and shorted them out. Unit would need new burners two front and left rear also main control advised customer due to roaches in unit these parts would not be covered under the wAreenty also any other stove this will happen again they need to remove roaches and then it Ill be ok."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Waterbury, CT 06705
Jimmy R.
Job Details:
05/02/2025
"Checked over dryer and found unit running and heating but taking a few times to dry clothing. Found lint screen building lint on back side and door building moisture, advised customer on venting needs to be cleaned and make sure its not blocked at outside vent this will cause drying to take a long time. Dryer is operating normally, I adjusted door latch due to hard to close and door is now closing normally"
We serviced a
MAYTAG WASHER TL
Model MVWP586GW0
Near Holden, MA 01520
Glenn
Job Details:
05/02/2025
Washer does not always complete the wash cycle shuts down randomly. Check power supply tested good. No loose connections on the control. Check for error codes none found. ran auto test. Everything tested OK. Calibrated washer job complete everything should be fine.
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT518SZFM04
Near Worcester, MA 01610
Glenn
Job Details:
05/02/2025
"Called tech line 2x found suction line restricted going to the filter dryer cleared restriction at the end where it was brazed. Installed compressor and filter tested prior to final braze cap tube to filter it was clear. Charged system pressures -9 and about 50 ; used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T), and 1 876765 (TUBING KIT) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Meriden, CT 06450
Andre
Job Details:
05/02/2025
Ck unit upon arrival and found rear door seal of drum damage quote and contact Mari with pricing and the charge was approve Mari Ross card was charge a additional $4.51 for platform fee when using a card ; ordrng 1 W10612022 (Rear drum seal) and 1 Wpy055980 (High temp adhesive)
We serviced a
GENERAL ELECTRIC COOKTOP
Model JP3030DJ4BB
Near Kershaw, SC 29067
Jonathan J.
Job Details:
05/02/2025
"Complaint was cooking on front burner and rear burner made a loud popping noise and broke I found tension fracture, placing glass into authorization I advised customer glass may or may not be covered call customer prior to replacing anything if glass is not covered; rqstng P&A on 1 WB62X49988 (Frame glass assembly)"
We serviced a
IKEA DISHWASHER
Model IDT870SAGX0
Near Meriden, CT 06450
Andre
Job Details:
05/02/2025
Ck unit upon arrival and use clear door to monitor unit and found unit would fill and not wash quote customer for repair and customer declined repair estimate for wash sump motor
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRMF3636RZ00
Near Middletown, CT 06457
Andre
Job Details:
05/02/2025
Ck unit upon arrival and install main control board for unit customer will now monitor unit
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Oxford, MA 01540
Glenn
Job Details:
05/02/2025
Tested washer again found the same error code F8/E1 long fill found the customer only has hot water connected to the washer. I instructed customer the the washer requires both hot and cold water connected to it to operate proper. I took a picture of the water connections. Customer does not want the washer and wants to return it to Home Depot. Customer refused to pay the service fee informed him that the manufacturer does not pay for this visit that he owes $129.00
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Rock Hill, SC 29732
Mitch H.
Job Details:
05/02/2025
Checked and found ice maker ran down. Ice maker would not cycle. Needs ice maker. Was not able to locate part in t/s. Checked part availability and scheduled return for 5/9 PM ; ordrng 1 W10873791 (Ice maker)
We serviced a
MAYTAG WASHER TL
Model MVW7232HW0
Near Fort Mill, SC 29715
Clinton
Job Details:
05/02/2025
After replacing everything order previously on testing the u it is making a grinding noise. I tested everything everything looks exactly right I spent 2 and half hours in home I can only assume the Gearcase I installed is faulty I reordered one. ; ordrng 1 W11449841 (Clutch) and 1 W11449841 (Gearcase) and 1 W10915700 (Stator)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX988SIBM03
Near Concord, NC 28027
Mike K.
Job Details:
05/02/2025
Replaced water valve and turned on water supply. Tested dispenser and good flow. Went into diagnostics and ran icemaker fill and levels good.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW06
Near Charlotte, NC 28269
Mike K.
Job Details:
05/02/2025
"Unit has been working/sealing fine since last visit, opened door and when closed it suctions door right in. Not replacing gasket at this time as more chance to disrupt operation then help and cs agreed."
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC300ESS01
Near Charlotte, NC 28226
Clinton
Job Details:
05/02/2025
They was frozen ice at the top of the damper motor shoot and on the top shelf tray it cleared as of now not sure what could have caused this damper motor is functioning. No issues at theme of service. Customer had proof of purchase of this year
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Charlotte, NC 28226
Clinton
Job Details:
05/02/2025
Order control and door switch the relay on the control board is clicking a lot but the door switch is not working properly the light gets stuck on or off depending the door position open or closed. It also has very long delay if with turn off or on; ordrng 1 W11551763 (Door switch) and 1 W11413569 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF991BOOM00
Near Lancaster, SC 29720
Jonathan J.
Job Details:
05/02/2025
"Complaint refrigerator and freezer now room temperature. I found complaint true I installed and UV filter dryer I recharge Testing found both evaporators are leaking fresh food evaporator is leaking from low side freezer evaporator is leaking right where capillary tube enters evaporator core. Im going to attempt to repair advised customer due to capillary issue. It is possible unit may not be repairable unit is cooling as leakage is micro no additional issues reported by customer prior to cooling issue; ordrng 1 WPW10608485 (Evaporator) and 1 W11492867 (Evaporator) and 1 W10276644 (Compressor), used 1 WPW10143759 (FILTER DRIER UV), and 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock"
We serviced a
BOSCH DISHWASHER
Model SHEM63W55N/13
Near Huntersville, NC 28078
Mike K.
Job Details:
05/02/2025
Replaced wash motor (pulled out unit to do so) ran unit before reinstall and verified no leaking from new motor gaskets and motor running. Let unit run while reinstalling. No errors. Cs to monitor (motor heats water while running and hot water helps in the drying which was customers complaint. Water was cold entering unit at beginning of cycle.