Service History 179

We serviced a

GE DISHWASHER

Model GDT550PGR3WW

Near Norton, Massachusetts 02766

Aimee

Job Details: 06/12/2025

Installed drain after 4 drains blew error codes Needs drain hose 31.25Balance 173.13; ordrng 1 Wd24x34763 (Drain hose)

We serviced a

WHIRLPOOL WASHER TL

Model WTW4955HW3

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 06/12/2025

Returned to install belt and belt cover. Installed parts ran agitate and spin. Verified proper operation. .

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LC1

Near Denver, North Carolina 28037

Ryan S.

Job Details: 06/12/2025

Customer complaint unit made loud noise and stopped working upon arrival. Found rotor had fell off. Check slider did not see any damage. No slider in ts upon arrival . Ordering slider kit for rotor bolt customer is going on vacation and her mother was at the house. Call customer to schedule a return call. ; ordrng 1 W10734521 (Slider)

We serviced a

AMANA WASHER TL

Model NTW4519JW2

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 06/12/2025

"Customer complained unit draining by itself . found pressure system fault stored . needs new control board control board, not covered by s code . Quoted 502.04 . Customer Wanted repair. Collected via card. Marked pre id board that was not yet received as will bring in return visit ."

We serviced a

MAYTAG WASHER TL

Model MVW5435PW0

Near Woonsocket, Rhode Island 02895

Lee

Job Details: 06/12/2025

Installed parts tested okay

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 06/12/2025

"Tested and found dryer heating, cycling and operating properly. Customer says issue is vent hose is not attached. Connected hose. Tested again, operating properly."

We serviced a

MAYTAG WASHER TL

Model MVWX655DW1

Near Charlotte, North Carolina 28270

Clinton

Job Details: 06/12/2025

Unit as multiple failures drain pump is broken. Suspension is bouncy and the geared leaks oil order parts for repairs need 2x time frame office will call once parts arrive; ordrng 1 W11454734 (Gearcase) and 1 W10876600 (Drain pump) and 1 W11130362 (Suspension) and 1 W10902814 (Washplate)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKW0

Near Charlotte, North Carolina 28270

Clinton

Job Details: 06/12/2025

Installed new panel on dishwasher no issues with panel sealing properly

We serviced a

SAMSUNG REFRIGERATOR FDB

Model RF30BB6200QLAA

Near Bessemer City, North Carolina 28016

Ryan S.

Job Details: 06/12/2025

"Return to install an icemaker, install icemaker icemaker filled with water verified proper operation."

We serviced a

WHIRLPOOL WASHER FL

Model WTW4816FW0

Near Charlotte, North Carolina 28227

Caleb

Job Details: 06/12/2025

"Unit needs new Gearcase, Gearcase has leaked out oil and causing unit to scream during a spin getting oil on all components causing intermittent operation. Cold water valve defective causing a slow fill, when entering diagnostics and running tests mode unit shuts off and kicks out of diagnostics. Unit needs to be rebuilt. Ordering all components for repairs. ; ordrng 1 W11454741 (Gearcase) and 1 W11497303 (Motor) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 WPW10625045 (Cap) and 1 W10913953 (Actuator) and 1 WP3951744 (Agitator) and 1 285809 (Agitator kit) and 1 WP21366 (Nut) and 1 W10554251 (Spin basket) and 1 WP389140 (Drive block) and 1 W11124783 (Control) and 1 W11210459 (Inlet valve)"

We serviced a

MAYTAG WASHER TL

Model MVW7230HW1

Near Mint Hill, North Carolina 28227

Caleb

Job Details: 06/12/2025

"Screw that holds rotor in place is stripped. I believe it happened to AD as well. Attempted to remove bottom hex bolt and metal screw broke preventing me from removing the screw, will need a rotor as well for repair. Did try to use an easy out but to no avail. Red lock tite preventing me from removing screw out put on by manufacturer. Need to cut off rotor or use drill bit to break head off bolt to remove rotor, regardless need rotor in case of damage, unit run and works fine outside of a small tapping noise that I was not able to replicate; ordrng 1 W11260238 (Rotor) and 1 1234567890 (2x frame)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5105HW1

Near Worcester, Massachusetts 01604

Glenn

Job Details: 06/12/2025

Customer not home the office reached him and said someone was there. Ive waited for over a half hour for the customer. Will need to reschedule.; dspstn on spec-tagged invntry: 1 W10324651 HUB

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PB0

Near Worcester, Massachusetts 01610

Glenn

Job Details: 06/12/2025

"Removed wash plate but the spline will not come off the gear case, we will need to order parts for repair ; ordrng 1 W11510461 (Wash plate) and 1 W11449841 (Gear case)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT751SAPZ1

Near Grafton, Massachusetts 01536

Glenn

Job Details: 06/12/2025

Found dishwasher not draining due to improper installation. Customer instruction the disposal drain plug was not removed causing the dishwasher to not drain. Dishwasher tested all ok

We serviced a

WHIRLPOOL WASHER TL

Model WTW7120HW0

Near Attleboro, Massachusetts 02703

Aimee

Job Details: 06/12/2025

Installed new valve and harness tested complete

We serviced a

GE REFRIGERATOR FDB

Model ZIS420NXB

Near Franklin, Massachusetts 02038

Aimee

Job Details: 06/12/2025

Installed new control and wait to started up.Fridge maintained temps since Glenn was there

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Medfield, Massachusetts 02052

Aimee

Job Details: 06/12/2025

Installed new tune up kit complete; dspstn on spec-tagged invntry: 1 4392067 DRYER REPAIR KIT

We serviced a

LG RANGE

Model LREL6323S.OSTLLGA

Near Walpole, Massachusetts 02071

Aimee

Job Details: 06/12/2025

Installed new outer glass didnt new others.Called spoke to Nicole send pieces dont needs back and have Cust callBack for credit

We serviced a

GE REFRIGERATOR FDB

Model pvd28bynbfs

Near Easton, Massachusetts 02375

Aimee

Job Details: 06/12/2025

Found fridge not cold steamed out fridge Also temp was set to 34Raised temp up found not going into defrost fan is running .Needs control sent estimate Cwa

We serviced a

FRIGIDAIRE RANGE

Model FCRE3083ADA

Near Springfield, Massachusetts 01129

Gary V.

Job Details: 06/12/2025

"Inspected and found left front/rear burner switch staying on high when turned to low, needs infinite switchs, will submit and call for return date.; rqstng P&A on 1 5304522966 (Infinite switch) and 1 5304522918 (Infinite switch)"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Springfield, Massachusetts 01119

Gary V.

Job Details: 06/12/2025

"Inspected and found timer bound up and knob broken, will order part and return to repair. S-code in notes.; ordrng 1 W11685947 (Timer and knob kit)"

We serviced a

GENERAL ELECTRIC WASHER TL

Model PTW600BSR1WS

Near Springfield, Massachusetts 01118

Gary V.

Job Details: 06/12/2025

"Inspected and found Ui panel not responding properly, measured 120v at main acu but unit not powering on. Will submit estimate and call for return date.; rqstng P&A on 1 WH10X32875 (Ui panel) and 1 WH22X35537 (Main acu)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRQA59CNKZ

Near Spencer, Massachusetts 01562

Chris B.

Job Details: 06/12/2025

Complaint that the fresh food section light is not working. Found bad Led module. Replaced module and trim and unit working properly.

We serviced a

SAMSUNG DRYER

Model DVE45T3200W/A3

Near Belchertown, Massachusetts 01007

Chris B.

Job Details: 06/12/2025

Complaint that the dryer is not drying not starting. Found belt came off due to heavy lint buildup. Removed all debris and adjusted belt and unit working normal. Ran the unit for 15min and all is fine. No issues found with the performance of the dryer.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2476SF7A

Near Brockton, Massachusetts 02301

Aimee

Job Details: 06/12/2025

Installed new ui and control and tested fille and ran wash pump and drained

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS315SDHZ08

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 06/12/2025

"Checked over fridge and found unit cold but not freezing items, checked frost pattern and found lower part of evaporator frosted up but not top half this is causing poor cooling. Removed Freon charge and blew unit out with 250 psi of nitrogen recharged system and monitored pressures/ frost pattern. Unit pressures now reading normal frost pattern fully frosted and operating to specs"

We serviced a

WHIRLPOOL WASHER FL

Model WFW75HEFW0

Near Southington, Connecticut 06489

Andre

Job Details: 06/12/2025

Ck unit upon arrival found unit has no model no serial tagged. Model serial tagged is faded. While there run full diagnostic on unit and unit full wash and spin and drains all the water. Customer did stated that unit had magically started to work and she was able to wash. No failure at this time I also did inform customer any further issue warranty would need to Authorize repair due to unrecognizable model serial tagged. Unit working and draining good as of today

We serviced a

MAYTAG WASHER TL

Model MVWC565FW1

Near Suffield, Connecticut 06078

Mike K.

Job Details: 06/12/2025

"Unit not running , not powering on. Found 120vac to control, no ready light and not functioning. Quoted for control/labor. Denied. Collected for service call. Also had an old Maytag washer/dryer set that she had some questions on parts costs. Washer parts were nla and dryer parts are available. Quoted for diagnosing, but neither likely to be repaired so denied."

We serviced a

WHIRLPOOL M/W OTR

Model WMMS3130RS01

Near Windsor Locks, Connecticut 06096

Mike K.

Job Details: 06/12/2025

"Unit is under 1yr wp warranty per service bench. Unit not on, wont run. Found no voltage at outlet. Found breaker tripped, reset and unit is working properly. Heated cup of water 3 times with no issue"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4850HW3

Near Granby, Connecticut 06035

Mike K.

Job Details: 06/12/2025

"Replaced control, new part was correct part number, but housing was incorrect as original was held by tabs , new by screws, board looks the be the same, swapped housings and working fine. Ran diagnostic cycle fine. Recalibrated. Cs to monitor."

We serviced a

MAYTAG WASHER FL

Model MHW5630HW0

Near Waterbury, Connecticut 06705

Andre

Job Details: 06/12/2025

Ck unit with help from customer lift basket/Tub to install spring swap out shocks with pressure hose and bellow and ran unit and drain and unit operating to manufacturers specs

We serviced a

MAYTAG WASHER TL

Model MVWB835DC4

Near Palmer, Massachusetts 01069

Chris B.

Job Details: 06/12/2025

Complaint that the washer would not turn on. Found bad control board. Quoted for parts and labor. Customer will contact manufacturer to verify why the control board has failed so soon. Customer not happy with this issue. Collected trip fee.

We serviced a

JENN-AIR DISHWASHER

Model JDPSS244LL2

Near Union, Connecticut 06076

Mike K.

Job Details: 06/12/2025

"Unit is under authorization J1EB371DPL1. Has had numerous issues since purchase, looks like our first time out. Unit has been getting f8e-4, water down in tray, unit slightly tipped forward. Adjusted front feet to have unit slightly tipped back, cleared tray and showed cs where it was. Explained possible dish placement or soap image can cause overflow. Ran diagnostic cycle and completed fine. Drain motor is working but a little rough sounding.Only other error in history was a f9e2. Removed pump and signs something scraped, but not in the rear this times , when running empty could hear pump falter, changing sounds to almost just a hum at times. Per office notes attempted to contact tech line to document, no answer after 30 minutes, ended call.Replaced drain pump and running smoother with no variance like old pump.Cs to monitor"

We serviced a

WHIRLPOOL DRYER

Model WGD4850BW0

Near East Longmeadow, Massachusetts 01028

Mike K.

Job Details: 06/12/2025

"tumbling but not heating, decent airflow in vent. Found open thermal fuse, quoted for fuse/labor. Replaced and unit heating, verified unit cycling; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near East Longmeadow, Massachusetts 01028

Mike K.

Job Details: 06/12/2025

"Unit is under 1yr wp warranty per service bench.. just purchased and installed, fails 6 minutes into cycle, not draining. Drain pump not running , cannot hear running. Verified 120vac to pump, tried again and can hear pump running, though not draining. Found a plug was in the disposal attachment line, removed and unit operating fine"

We serviced a

MAYTAG WASHER TL

Model MVW5430MW2

Near Longmeadow, Massachusetts 01106

Mike K.

Job Details: 06/12/2025

"Unit is under 1yr wp warranty per service bench. Complaint of unit tripping intermittently breaker, goes through a gfi outlet, but is tripping breaker. Believes it is during spin cycles. No errors in history.Ran quick wash cycle through fill and agitate, ran fine. Ran drain and spin cycle, ran full cycle. Peak draw of almost 8 amps with an empty basket. Completed fine.Unit is on a 20a newer breaker and an electrician was out pronouncing electric good and says it is only outlet on that breaker. Cs says they also tried on another outlet and it also tripped there and that is also a 20A breaker. No signs of damaged wires on lower unit. Called techline. Documented findings. No direction given transferred to safety who documented it there as well.SR# 7741766025. Safety had a different case #SR# 7741750394."

We serviced a

SAMSUNG REFRIGERATOR SXS

Model RS25H5111BC/AA

Near Enfield, Connecticut 06082

Mike K.

Job Details: 06/12/2025

"Unit not cooling yet n ff, fr is ok. Evap panel assy shows as nla, fan is what is not working, but shows out of stock, after hours. Saved quote and cs to call office to see if part can be found and price. Saved estimate and collected for service call. Cs was advised if part is located and repair done, to turn off unit day before as need it thawed to get the evap panel off. Did come off today and the rf evap has a full frost pattern. Collected service call"

We serviced a

WHIRLPOOL COOKTOP

Model WFES3030RS0

Near Springfield, Massachusetts 01104

Gary V.

Job Details: 06/11/2025

"Inspected and found cooktop seal deformed and needs new top assy, will order and return.; ordrng 1 W11719704 (Cooktop)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 06/11/2025

Customer complaint unit will not stop draining upon arrival. Confirm complaint went to install pre-ID control board found wrong control board in correctly numbered part box. Part in box was for alternate mounting in control ordering new control board and form. Customer office will call when part comes in.; ordrng 1 W11608056 (Control board)

We serviced a

KITCHENAID RANGE

Model KSGG700ESS7

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 06/11/2025

Customer was owner. Said builder had called about convection not working. Ran convection bake 325? unit invited and preheated. Ran regular bake. Unit preheated. Checked broil and also all surface burners. Verified proper operation. Informed customer unit working as designed. Left pre id part w customer:

We serviced a

KITCHENAID M/W OTR

Model KOCE500ESS22

Near Southwick, Massachusetts 01077

Mike K.

Job Details: 06/11/2025

"Replaced inverter and magnetron and tested with glass of water, heated fine with no errors. For techs future reference if you need to get to magnetron unit needs to come fully out and top panels taken off, also need to remove right side panel and take off screws to back side of inner right panel, this will allow enough space to get to magnetron screws"

We serviced a

WHIRLPOOL DRYER

Model WED5605MC0

Near Hartford, Connecticut 06106

Mike K.

Job Details: 06/11/2025

"Spoke with Nicole at office, doing call under RAC warranty. Replaced mcu, acu, connections secure at terminal. Ran unit 10 minutes and n timed dry and tumbling/cycling properly"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS321SDHZ08

Near Hartford, Connecticut 06112

Mike K.

Job Details: 06/11/2025

"Replaced damper assy, verified damper operation and good airflow, moved a big bin more to front of top shelf to not block air flow."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Watertown, Connecticut 06795

Jimmy R.

Job Details: 06/11/2025

"Ran unit and found washer would fill then go to the wash cycle washing clothing the first cycle once running a second cycle it would got to wash and then shut off and drain water never completing a wash cycle. Ran diagnostics and found no errors ran a diagnostics cycle unit went threw normally but when shifting actuator sounded like it was grinding. Replaced actuator and ran unit again finding same issue shutting off. Unit will need new cntrl,motor,harness advised would call when in due to out of stock ; ordrng 1 W11608056 (Cntrl) and 1 W11665968 (Harness) and 1 W11686050 (Motor), used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3236RZ00

Near Watertown, Connecticut 06795

Jimmy R.

Job Details: 06/11/2025

"Checked over unit and found fridge section cold freezer section Cold but not freezing, checked frost pattern and found only frosted on top half of evaporator rest of it wet. Checked unit for leaks and found oil dripping f condenser causing unit to not cool, bubble tested and condenser had a pin hole in it also drier leaking from crimp. Unit will need new compressor kit due to most oil missing, drier,condenser,couplers and r600 bottle ; ordrng 1 W11644420 (Condenser) and 1 W11506623 (Coupler) and 1 W11109499 (Drier) and 1 W11547313 (Compressor) and 1 W11506621 (Coupler) and 1 W11504447 (Coupler) and 1 R600a (R 600a bottle)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Waterbury, Connecticut 06705

Jimmy R.

Job Details: 06/11/2025

"Tested dryer and found unit would tumble but not heat, went to check terminal block and found red wire burnt causing unit to not heat and only run on 120v, Replaced terminal block and unit is now Receiving 240v and operating to specs ; used 1 279320 (TERMINAL BLOCK) from stock"

We serviced a

KITCHENAID M/W OTR

Model KOCE500ESS09

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 06/11/2025

"Unit needs magnetron too I had removed new one and put old burnt one back in bc they were not sure on fixing it again, advised customer and will order parts needed they also asked if anything els is wrong plz bring advised I would double check and bring just incase set up for Friday with no guarantee parts tentative ; ordrng 1 W11346197 (Magnetron) and 1 W11398764 (Filter board)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LW0

Near Springfield, Massachusetts 01119

Chris B.

Job Details: 06/11/2025

Replaced all parts and washer running normal. No more noises.

We serviced a

KITCHEN AID REFRIGERATOR BM

Model KRMF606ESS01

Near Springfield, Massachusetts 01104

Chris B.

Job Details: 06/11/2025

Complaint that the refrigerator is not cooling properly. Found bad UI and wiring on the pantry door rusted out. Quoted for parts and labor. Customer will decline the repair for now. Collected trip fee.

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LW1

Near Ludlow, Massachusetts 01056

Chris B.

Job Details: 06/11/2025

"Replaced parts and ran diagnostic, calibration and quick cycle and all working normal. Mentioned to the customer to document the next few washes and its performance."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF767SDHZ00

Near Burrillville, Rhode Island 02830

Lee

Job Details: 06/11/2025

Installed all parts tested okay; dspstn on spec-tagged invntry: 1 W11087201 HEATER

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Worcester, Massachusetts 01604

Glenn

Job Details: 06/11/2025

Found door handle bolt had fallen out of handle. I found the bolt inside the door and was able to reassemble the door all bolts and screws are now tight

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW0

Near Worcester, Massachusetts 01602

Glenn

Job Details: 06/11/2025

"Replaced damaged capacitor, put a new screw in to hold it properly in place to prevent future damage; dspstn on spec-tagged invntry: 1 W11395618 CAPACITOR/INTER COIL"

We serviced a

AMANA WASHER TL

Model NTW4516FW4

Near Worcester, Massachusetts 01610

Glenn

Job Details: 06/11/2025

Found Error codes F1E1 control fault and F8E1 long fill. Unable to test valve at this time as the washer control is shorted order parts control and valve. We will call when the part arrives. ; ordrng 1 W11603811 (Control board) and 1 W11210463 (Valve)

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT311FZDB02

Near Worcester, Massachusetts 01606

Glenn

Job Details: 06/11/2025

Installed freezer door seal tested all ok

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Cumberland, Rhode Island 02864

Lee

Job Details: 06/11/2025

Found ticking noise coming from motor need to order and replace; rqstng P&A on 1 W11549461 (Motor) and 1 W10837240 (idler pulley)

We serviced a

GENERAL ELECTRIC DRYER

Model GFD55ESSN0WW

Near North Providence, Rhode Island 02904

Lee

Job Details: 06/11/2025

"Customer states unit making loud noise, found blower wheel has come loose, replaced blower wheel, verified proper operation."

We serviced a

SAMSUNG RANGE

Model NE63T8511SS/AA

Near Providence, Rhode Island 02905

Lee

Job Details: 06/11/2025

"Customer states he was cooking on left side burner and the right side of glass exploded, crack does look like a heat crack, would need to replace cooktop , but cooktop is no longer available.Asked customer to contact extended warranty ; rqstng P&A on 1 DG94-03622B (Cooktop)"

We serviced a

WHIRLPOOL RANGE

Model WFE371LVS0

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 06/11/2025

"Installed parts ordered. Installed surface element , switches, temp sensor, control board. Burner now working properly, preheat oven 350? got avg 349? verified proper operation."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Warwick, Rhode Island 02889

Lee

Job Details: 06/11/2025

"Customer states drain pump runs end of cycleFound error code for pressure sensor, need to order and replace.; ordrng 1 W11603810 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF757SDHZ03

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 06/11/2025

"Tested and ran diagnostics. In test 56, found E2 lost position error. Ran test 45, valve activated properly but no water going to ice maker. Checked and found fill tube frozen. Checked fill tube heater, doesnt ohm out correctly. Needs ice maker and heater. Quoted customer for parts. Customer approved. Collected for parts on ck. 1152; ordrng 1 W11087201 (Heater) and 1 W11658802 (Ice maker)"

We serviced a

WHIRLPOOL WASHER TL

Model RTW4516FW2

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 06/11/2025

"Checked and tested. Found tub and basket would bounce when pushed. Removed and replaced suspension. Reassembled, tested, tub and basket now good. Tested and ran control calibration. All operating properly."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 06/11/2025

"Checked and tested. Door seal good, no issues. Customer showed pictures of issue and said it is a drip that happens at end of cycle. Per service pointer W11705834C, entered settings menu and changed vent settings to those recommended in service pointer. Dishwasher operating properly."

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LW2

Near Charlotte, North Carolina 28226

Caleb

Job Details: 06/11/2025

"Confirmed operation. Ran water through dispenser to remove any obstruction. Filled load and go with recommended detergent provided by customer. Showed customer operation and advised customer of proper use and care. If call back order 1 W11621181 Dispenser,harness 1 W11130938, 1 Drawer W11413340, W11596130 pump."

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model MSD2641KEB

Near Charlotte, North Carolina 28226

Caleb

Job Details: 06/11/2025

"Evidence of mouse infestation, found a decomposed mouse in drain pan behind unit, found that dual valve is defective and leaking water, customer and I turned water back off and left it off. Called landlord and left voicemail. Non serviceable due to pre existing infestation conditions."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Charlotte, North Carolina 28226

Caleb

Job Details: 06/11/2025

"Spoke with front office, was sent a link for Chirp app. Downloaded app and gained access to unit. No one home, confirmed led not operating on control. Received proper voltage. Replaced control and calibrated control via diags. Unit now tests fine."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Wingate, North Carolina 28174

Jonathan J.

Job Details: 06/11/2025

Complaint drain pump runs for ever touchscreen is unresponsive. I found F3E1F1E one error code in fault history replace control tested operations on quick wash cycle unit is functioning properly.

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PW0

Near Indian Trail, North Carolina 28079

Jonathan J.

Job Details: 06/11/2025

"Complaint was washing a comforter, and it would not spin out water still in the bottom of the washing machine. I found error codes F0e3 out of balance, overloaded error f0e9 out of balance pause error I placed unit into a calibration cycle washing machine working just fine no abnormal noises issues. I inspected suspension on washing machine. Suspension is fine and tight. No excessive bounce when pressing down on tub. I inspected tub nut. It is fine. Rotor bolt is fine. Everything sounds quiet and is operating normally."

We serviced a

MAYTAG WASHER TL

Model MVWP586GW0

Near Matthews, North Carolina 28104

Jonathan J.

Job Details: 06/11/2025

I replaced all parts tested operations performed a control calibration process customer ran a normal cycle before departure with no issues found.

We serviced a

JENN-AIR DISHWASHER

Model JDTSS244GP0

Near Weddington, North Carolina 28104

Jonathan J.

Job Details: 06/11/2025

Complaint door falls when opened. I found spring kit has failed torsion rope assembly. I replaced both no further door issues found.

We serviced a

WHIRLPOOL WASHER

Model WFW6620HW0

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 06/11/2025

Complaint water leaking from front will not balance is not filling with water properly not draining properly I found a hole at top of door gasket I found suspension is extra bouncy I found drain is extra slow to drain found f0e5 f8e1 f9e1 error codes in fault history. Found cold water inlet valve will start fine then halfway through still hums but no water will flow through it. Will need valves suspension door gasket drain pump and pressure switch to fix. Customer also stated right hand load and go dispenser drawer will not stay connected into rail support. ; ordrng 1 W11458153 (Valve) and 1 W11458152 (Valve) and 1 W11316246 (Switch) and 1 W11458345 (Pump) and 4 W11316766 (Suspension)s and 1 W11384425 (Gasket) and 1 W11321012 (Rail) and 1 W11551370 (Slide)

We serviced a

MAYTAG WASHER TL

Model MVW4505MW1

Near Rock Hill, South Carolina 29730

Clinton

Job Details: 06/11/2025

Installed new control and ran diagnostics no errors or issues after repair

We serviced a

KITCHENAID COOKTOP

Model KCGS556ESS06

Near Indian Land, South Carolina 29707

Clinton

Job Details: 06/11/2025

Inspected regularator for leaks no leaks and all burner operating as designed no issues

We serviced a

WHIRLPOOL WASHER TL

Model WTW5015LW0

Near Fort Mill, South Carolina 29707

Clinton

Job Details: 06/11/2025

Ticket set from wrong unit I fixed this one last week and does not have the issue. This is an apartment complex I unfortunately could not service unit. Informed them of issue and need to set call back up with proper information

We serviced a

KITCHENAID DISHWASHER

Model KDTM405PPS1

Near Lancaster, South Carolina 29720

Clinton

Job Details: 06/11/2025

Installed new panel verified no dents or damage

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Charlotte, North Carolina 28217

Caleb

Job Details: 06/11/2025

"Unit functions as designed at this time, unit heats and runs with no error codes present. If call back order 1 tub. W10508188"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Charlotte, North Carolina 28277

Caleb

Job Details: 06/11/2025

Start button has intermittent operation. Replaced control. Unit tests fine.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRV986FDEM01

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 06/11/2025

"Upon arrival customer said icemaker never worked since installing UI. Also ref section is frozen over. Ref fan with thermistor has been replaced along with control board, all thermistors had checked as good. Icemaker will harvest (test57) and fill(test 45) and has no error codes in test 56 . Icemaker had ice but never harvest on its own. Called techline after defrosting ref section. Drip pan was not warped. Techline deemed non repairable sr#7741561565. Informed customer Whirlpool will contact them as soon as possible."

We serviced a

KITCHENAID MW/WALL OVEN COM

Model KOCE500ESS22

Near Fort Mill, South Carolina 29715

Clinton

Job Details: 06/11/2025

Replaced control mag and inverter unit is now heating properly no error codes.

We serviced a

MAYTAG WASHER TL

Model MVW7232HW2

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 06/11/2025

"Customer complained about clothes not spinning out . Found bad slider, replaced slider. Ran test cycle with agitate , soon cycles and unbalance detection . All functions working as designed. Left pre id parts w customer. ; used 1 W10734521 (SLIDER) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW0

Near Worcester, Massachusetts 01602

Glenn

Job Details: 06/11/2025

"Replaced damaged capacitor, put a new screw in to hold it properly in place to prevent future damage; dspstn on spec-tagged invntry: 1 W11395618 CAPACITOR/INTER COIL"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS571CIHZ04

Near Auburn, Massachusetts 01501

Glenn

Job Details: 06/11/2025

Found icemaker motor failure icemaker will not rotate to home position that producing ice replaced the icemaker tested all OK it filled prior to my leaving the customers house

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 06/11/2025

"Some point not cooling and either zone properly back wall completely frozen over in freezer zone. Arrival unit was unplugged and fully defrosted. I found defrost heater brown wire was unplugged from Molex connector causing units to not defrost properly. I am ordering a heating element and a defrost sensor to repair. No further issues found with refrigerator at this time, evaporator producing a full frost pattern going all the way up; ordrng 1 W11650662 (Heater) and 1 WPW10384183 (Sensor)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5105HW1

Near Grafton, Massachusetts 01519

Glenn

Job Details: 06/11/2025

Installed lower harness tested all ok

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model JFFCF72DKL00

Near Fort Mill, South Carolina 29715

Clinton

Job Details: 06/11/2025

Icemaker is needed order Icemaker and vlave not sending voltage to valve order vlave in case as vlave wont get voltage cant confirm its failed. ; ordrng 1 WPW10420083 (Water valve) and 1 W10889233 (Ice maker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS5SHAXNB00

Near Fort Mill, South Carolina 29715

Clinton

Job Details: 06/11/2025

Unit was cooling on arrival customer said the unit had gotten warm but cooled all fan operating at time of service I checked me the condenser coil it was fully cake I couldnt even see it before I cleaned it the photo in as if from after I pulled fist layer off. Ice hasnt working in years Custer will need to call in for new ticket as Im here for no cool.

We serviced a

WHIRLPOOL WASHER TL

Model WTW5010LW0

Near Belchertown, Massachusetts 01007

Chris B.

Job Details: 06/11/2025

Complaint that the washer will not start any cycle. Found bad capacitor. Replaced with TS# W11395618 and ran diagnostic cycle and all working normal.; used 1 W11395618 (CAPACITOR/INTER COIL) from stock

We serviced a

JENN-AIR REFRIGERATOR BM

Model JF42NXFXDE02

Near Grafton, Massachusetts 01519

Glenn

Job Details: 06/11/2025

Installed led kits tested all ok ; dspstn on spec-tagged invntry: 4 W11632139 LED CHROME 3PK S191AQ

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF535SWHZ07

Near Fall River, Massachusetts 02720

Lee

Job Details: 06/11/2025

"Found compressor seized up, replaced, charged, tested okay; dspstn on spec-tagged invntry: 1 W11504423 COUPLER 8/2 NR AL 00 1 W11504431 COUPLER 7/5 NR MS 00 , 1 W11504445 COUPLER 5/4 , 1 W11504447 COUPLER 5/1.8 NR MS00 , and 1 W11506635 COUPLER 6 NF MS SV PROCES"

We serviced a

MAYTAG DRYER

Model MED7230HW0

Near Iron Station, North Carolina 28080

Ryan S.

Job Details: 06/11/2025

Customer complained of noise found noise was pulley and loose roller. Quoted for repair with dryer repair kit replaced belt all four rollers and pulley. Verified proper operation. Collected via card . ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG WASHER TL

Model MVW4505MW2

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 06/11/2025

Customer complained when washing larger clothes it get off balance. Ran unit with three wet towel in high speed spin. Unit is running as designed.suspension is good. Showed customer proper loading procedures and referenced use and care guide. Verified proper operation.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ2

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 06/11/2025

Customer said leak started now not only in drip tray. Found pin hole in tub. Needs new tub. Putting in for 2xtimeframe and ordering tub. Informed customer part will be shipped to his home. Call office after checking it for damage. ; ordrng 1 W11409866 (Tub)

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS325SDHZ08

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 06/11/2025

Customer complained of intermittent ice production. Replaced icemaker and valve that were pre Id. freezer was 3? and fan running. Ran test cycle and icemaker filled and harvest. Verified proper operation.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 06/11/2025

"Tested and ran diagnostics. No stored error codes. Checked dispenser settings, found it was back to 1. Reset to 5, and saved setting. Exited settings menu. Allowed to sit for a few minutes. Reentered settings, found it had defaulted back to 1. Control not holding selected settings. Called tech line spoke to Chris SR#7741537186. He said to reorder control. Checked part availability. Part on b/o. Advised customer that office will call to schedule when part arrives.; ordrng 1 W11672039 (Control)"

We serviced a

MAYTAG RANGE

Model MET8800FZ05

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 06/11/2025

"Checked and tested. Found right front infinite switch shorted and burnt. Removed and replaced switch. Reassembled, tested, element now operating properly."

We serviced a

SAMSUNG RANGE

Model NE63T8111SS/AA 05

Near Brockton, Massachusetts 02301

Aimee

Job Details: 06/11/2025

"Kitchen is dirty have Customer clean appliance before come back,Pulled out to test food fell out from between appliance and it smells. Mice traps by range Old food or dead mice couldnt find anyFound front 2 burner arnt working . Needs Infi and burners; rqstng P&A on 2 DG44-01009B (Large burner right)s and 1 DG47-00063A (Large burner right) and 1 DG47-00064A (Large left) and 1 DG44-01006C (Infi)"

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model PFQ97HSPV0DS

Near Bridgewater, Massachusetts 02324

Aimee

Job Details: 06/11/2025

Installed new bellows complete Ran rinse cycle to check for leaks

We serviced a

FRIGIDAIRE DISHWASHER

Model LFID2426TF6A

Near Medway, Massachusetts 02053

Aimee

Job Details: 06/11/2025

"Found filled with water and drained out , found Washpump grinding and not spinning Also needs drain ; rqstng P&A on 1 5304519906 (Wash pump) and 1 A00126401 (Drain pump)"

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ0

Near Milford, Massachusetts 01757

Aimee

Job Details: 06/11/2025

"Found had a broken element replaced with ts , and pre heated complete; used 1 W10779716 (Bake) from stock"

We serviced a

SAMSUNG REFRIGERATOR SXS

Model RS27T5200SR/AA 02

Near Milford, Massachusetts 01757

Aimee

Job Details: 06/11/2025

Installed new ice maker and filled with water Cwa

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