Service History 176 - Advantage Appliance Repair

We serviced a

MAYTAG WASHER

Model mvwc565fw2

Near Somers, CT 06071

Gary V.

Job Details: 10/31/2023

"Inspected and found hub stripped, attempted to replace but agitator would not come out, quoted for repair and they will call."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Belmont, NC 28012

Ryan S.

Job Details: 10/31/2023

"Customer complained of noise, replaced belt and pully and both drum wheels, noise now gone. Verified proper operation. ; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC3

Near Mooresville, NC 28115

Vincent O.

Job Details: 10/31/2023

Installed new suspension. Tested and verified proper operation. All functions check ok.

We serviced a

WHIRLPOOL WASHER

Model MHW5500FW1

Near Southampton, MA 01073

Roger R.

Job Details: 10/31/2023

"Found unit stuck in flood safe mode. Reset computer and rechecked, all okay."

We serviced a

WHIRLPOOL OVEN

Model WOD52ES4MZU

Near East Longmeadow, MA 01028

Roger R.

Job Details: 10/31/2023

Installed new main computer and User interface boards. Check operation seemed to heat okay but I was unable to connect to Wi-Fi. Unit says it connects to router but unable to connect to internet

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Mooresville, NC 28117

Vincent O.

Job Details: 10/31/2023

Found customer complaint is that unit often doesnt fill or complete cycle properly. Says issue is intermittent. Checked fill level and verified proper fill and water flow. No fault codes found. Says control was just replaced due to cycle selector randomly jumping around. Tested operation of all components. All check ok. Calibrated control. If issue returns customer will need control and panel.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Charlotte, NC 28205

Jeff L.

Job Details: 10/31/2023

Found waterline to filter housing pinched readjusted the line unit had full pressure again. Unit ran and checked okCall complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01O

Near Manchester, CT 06040

Jeremy B.

Job Details: 10/31/2023

Both sections not cooling. Ran test 4 and test 5 in diag and compressor not powering on. Needs new inverter and control. The led in too and freezer burnt out needs new modules. ; rqstng P&A on 1 W11087200 (Inverter) and 1 W11683243 (Led module) and 1 W11683242 (Led module) and 1 WPW10675033 (Control)

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW1

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 10/31/2023

Customers complaint is washer not starting. Ran diag found no error codes. Ran test 52 everything worked properly. Customer

We serviced a

SAMSUNG RANGE

Model NE59J7850WSAA

Near Middletown, CT 06457

Jeremy B.

Job Details: 10/31/2023

Oven door not closing and sealing properly. The door is warped and not sealing at top right. Needs new door and gasket. Control not displayed properly missing segments needs new control and panel the panel doesnt show the numbers. ; rqstng P&A on 1 DE07-00130A (Control) and 1 DG94-01115A (Panel) and 1 DG94-01123A (Door) and 1 DG63-00093A (Gasket)

We serviced a

JENN-AIR MICROWAVE

Model JMW3430IL03

Near Huntersville, NC 28078

Robert A.

Job Details: 10/31/2023

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Agawam, MA 01001

Chris B.

Job Details: 10/31/2023

"Complaint that the unit is not working properly. Found error F4E3, F7E1, F1E2. Ran diagnostic test and found control board turned off twice. Third time it ran normal. All connections are verified no issues. Please call cell phone number 860-841-1163.; ordrng 1 W11637583 (Control Board .)"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Rock Hill, SC 29730

Mitch H.

Job Details: 10/31/2023

"Arrived to replace outer tub. Removed new tub from box, found tub damaged and a piece broken off of bottom of new tub, also seal was laying in bottom of box, not in tub. Reordering tub.; ordrng 1 W10371566 (Outer tub)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rock Hill, SC 29732

Mitch H.

Job Details: 10/31/2023

Replaced dispenser control and ice maker. Ice cycling and working properly. Control now operating correctly.; dspstn on spec-tagged invntry: 1 W10873791 ICE MAKER and 1 WPW10179146 VALVE

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS00

Near Middletown, CT 06457

Jeremy B.

Job Details: 10/31/2023

Duplicate ticket

We serviced a

WHIRLPOOL REFRIGERATOR

Model JFFCC72EHL04

Near Charlotte, NC 28212

Jeff L.

Job Details: 10/31/2023

This will be the customers morning only education she was under the impression there was an icemaker in the freezer in there is it and I showed her where the ice is inside the door unit ran and checked OKCall complete

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW3

Near Middletown, CT 06457

Jeremy B.

Job Details: 10/31/2023

Washer not spinning out properly. Ran diag found F0E5 (off balance load)F8E1(long/no fill) F0E4(water temp issue) found hot and cold reversed. Corrected hoses and ran diagnostics test all checks ok. Started a normal high speed spin cycle and it spun out properly.

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Charlotte, NC 28210

Jeff L.

Job Details: 10/31/2023

Found LED display partially lit up when unit is in off position could not get the touch buttons to respond. Drive belt is in place the control needs to be replaced. Scheduled 11-10-23 amPart#W11384512; ordrng 1 W11384512 (Console)

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ0

Near Pineville, NC 28134

Jeff L.

Job Details: 10/31/2023

SR#W1975T0WPL1Jennifer (safety)Gas company was out and found leak at front right burner and down in oven I diagnosed the unit and they are leaks in several places tried to tighten did not work will order parts to make a good repair. Scheduled for 11-7-23Part#WPW10515455Part#WPW10279615Part#W11197500Part#WPW10602001; ordrng 1 WPW10515455 (Burner) and 1 WPW10279615 (Valve) and 1 W11197500 (Orfice holder) and 1 WPW10602001 (Gas valve)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Enfield, CT 06082

Gary V.

Job Details: 10/31/2023

"Techline Sr#7737571777. Installed parts listed and cycled, tested fine.; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near South Windsor, CT 06074

Gary V.

Job Details: 10/31/2023

Inspected and found temp settings set too high and lowered temps so unit will now run at shorter intervals. All other functions test fine.

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW3

Near Enfield, CT 06082

Gary V.

Job Details: 10/31/2023

"Inspected and found drain hose rubbing against back cabinet and put zip tie on to quiet noise, tested fine ."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Enfield, CT 06082

Gary V.

Job Details: 10/31/2023

"Inspected and found freezer door not aligned properly, adjusted hinge spacers and tested fine."

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Sutton, MA 01590

Angel R.

Job Details: 10/31/2023

"Installed new latch and dispenser, tested ok."

We serviced a

WHIRLPOOL DRYER

Model MGD4500MW1

Near Worcester, MA 01604

Angel R.

Job Details: 10/31/2023

"Found ignitor shattered in pieces, tested thermal fuse and high limit and those were ok. Will order new ignitor.; ordrng 1 279311 (Ignitor)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Worcester, MA 01610

Angel R.

Job Details: 10/31/2023

"Installed new door switch, tested ok. Customer bought appliance from rent a center April 2022, with an extra year additional coverage according to entitlements which puts her at 4/15/24."

We serviced a

FRIGIDAIRE RANGE

Model FFEF3016TSC

Near Worcester, MA 01610

Angel R.

Job Details: 10/31/2023

Wire harness has not been delivered as it is in back order. Will need to reschedule when harness comes in. ;

We serviced a

SAMSUNG RANGE

Model NE59R4321SS/AA

Near Worcester, MA 01604

Angel R.

Job Details: 10/31/2023

"Installed new infinity switch, tested ok."

We serviced a

SAMSUNG WASHER

Model WA49B5205AW

Near Worcester, MA 01606

Angel R.

Job Details: 10/31/2023

cold water side of the valve will not energize. Tried to find parts for this on multiple sites but could not located this model number for parts anywhere. Mike assisting in part order.; cstmr sgnd Dsclmr

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Grafton, MA 01536

Angel R.

Job Details: 10/31/2023

Found bottom of door peeling and rusting. Will order; ordrng 1 W11461688 (Panel) and 1 W11242133 (Cover)

We serviced a

JENN-AIR RANGE

Model JLRP536WP01

Near Lancaster, SC 29720

Jonathan J.

Job Details: 10/31/2023

Complaint gas smell coming from unit when gas is turned on. I found finger tight connectors after pressure regulator. Causing gas to seep leading to issue odor. Customer to contact gas company and have issue fixed and gas line corrected as gas line was patched together. Called safety file number 7737636305 was instructed to tighten brass screw at regulator on tubing to stop gas leak. Any parts customer is responsible for. Any additional Labor customer is responsible for. Other than nut/ screw.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ17

Near Lancaster, SC 29720

Jonathan J.

Job Details: 10/31/2023

"Complaint making loud buzzing noise, all hours of day and night. I found evaporator fan motor was creating vibrational noise in high speed mode. Evaporator fan motor is a multi speed, stepper motor. I placed foam around screws to help aid and prevent vibrational noise which is considered normal noise drastically reduced after applying foam around motor screws. No additional issues found everything is working normally and cooling properly in Evaporator has a full frost pattern. No issues with ice production. No additional issues reported by customer."

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Waterbury, CT 06706

Jimmy R.

Job Details: 10/31/2023

"Checked over unit and found fridge section not cooling and no air blowing over checked freezer and found evap frosted over causing no cooling. Forced unit into a defrost cycle and unit started to defrost but did not defrost long enough, checked brown power wire and secured it melted rest of ice so unit would cool until return visit will order new cntrl advised part was a special order and we would call when in for return visit ; ordrng 1 W11546609 (Cntrl)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS1

Near Naugatuck, CT 06770

Jimmy R.

Job Details: 10/31/2023

"Checked over unit and found machine erroring out float switch issue causing unit to drain and beep, checked float and found water in tray removed water and ran unit thew a wash cycle found when draining unit water was leaking from drain hose connection following the legs and into the pan making the float go off, fixed drain hose so it would stop leaking ran several cycles and advised customer they also need to replace there water line hook up from copper to stainless steal the line looks old and it should be stainless with a new machine. Checked all operations and unit is now working to specs"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Lancaster, SC 29720

Jonathan J.

Job Details: 10/31/2023

Replace dispenser filter housing assembly tested operations no leaks no additional issues found everything is now working fine. Icemaker has been working fine since last visit on tapwater.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ1

Near Charlotte, NC 28269

Robert A.

Job Details: 10/31/2023

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.

We serviced a

MAYTAG RANGE

Model MER5770AAB

Near Wethersfield, CT 06109

Mike K.

Job Details: 10/31/2023

Replaced customer supplied heating element. Quoted before worked on and approved

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS03

Near Cornelius, NC 28031

Vincent O.

Job Details: 10/31/2023

Installed new compressor. Pulled vacuum and checked for leaks. Recharged 5oz r134. Tested and verified proper cooling and operation. All functions check ok. ; dspstn on spec-tagged invntry: 1 W10507884 COMPRESSOR

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM3

Near Huntersville, NC 28078

Vincent O.

Job Details: 10/31/2023

Found lights on panel will not turn off. Attempted to reset. No resolve. Unit will need control and panel. Provided estimate to customer for repair. Customer would prefer to replace.

We serviced a

SAMSUNG WASHER

Model WF45R6100AC/US

Near Lexington, NC 27292

Vincent O.

Job Details: 10/31/2023

"Found spring clamp for door boot had popped off causing door boot to fall out of place and leak. Reinstalled door boot properly and secured spring clamp. Checked and verified no tears in door boot. Cycled unit and verified no leaks, all functions check ok."

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC2

Near Lexington, NC 27295

Vincent O.

Job Details: 10/31/2023

"Installed new drive assembly. Tested and verified proper operation. All functions check ok ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER 1 W10752283 WASHPLATE , and 1 W11393685 GEARCASE"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH1163XVQ1

Near Prospect, CT 06712

Jimmy R.

Job Details: 10/31/2023

"Installed new turn table motor and tested microwave, found turn table now rotating and all operations working to proper specs"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near East Longmeadow, MA 01028

Roger R.

Job Details: 10/31/2023

Installed new sump assembly and tested. ; dspstn on spec-tagged invntry: 1 W11087376 MOTOR/SUMP

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Springfield, MA 01103

Roger R.

Job Details: 10/31/2023

"Installed new ,main board and tested washer. Unit working properly now."

We serviced a

WHIRLPOOL DISHWASHER

Model WDPA70SAMZ1

Near Prospect, CT 06712

Jimmy R.

Job Details: 10/31/2023

Installed new control and console ran machine thew a wash and drain checked all operations and unit is now working to factory specs

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW5

Near Cheshire, CT 06410

Jimmy R.

Job Details: 10/31/2023

Checked over stove and found customer having concerns with glass top and scratching on it. Went threw top and found everything in working order advised customer marks in glass top are just from cooking advised on how to clean and wipe off top and to be careful with sliding pans. Helped customer and showed how to clean with cooktop cream advised on self steam clean and how to use it. All operations are now working to specs

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Meriden, CT 06450

Jimmy R.

Job Details: 10/31/2023

"Ran dryer and found wile unit is tumbling it would start to make a squeaking noise then a loud squealing noise, Removed drum and found rollers making the noise. Replaced all rollers, idler and belt with a repair kit lubed rollers and ran unit, checked all operations one unit is now working properly; used 1 4392065 (Repair kit) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Lancaster, SC 29720

Jonathan J.

Job Details: 10/31/2023

Complaint bleach spotting color clothing after running a load of whites with bleach. I found no error codes in history I performed a diagnostics cycle no issues found i found during diagnostics cycle unit smells heavily of bleach. No bleach was added I recommend customer to run a clean washer cycle and run a rinse cycle after running a load of whites and to cut back on bleach usage. No issues found today with washer.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ1

Near Indian Land, SC 29707

Jonathan J.

Job Details: 10/31/2023

Complaint screen on top user interface sticker has come up no longer sticking properly warped also not washing properly. Replaced motor sump assembly for poor wash performance and reattached sticker so that it is no longer bowed up in the middle. No additional issues found everything is working fine.

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS22

Near New Britain, CT 06052

Ruben C.

Job Details: 10/31/2023

Checked unit found clip in microwave that holds elelement broken installed new clip tested normal

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Plainville, CT 06062

Ruben C.

Job Details: 10/31/2023

Checked found lights off in ref section and freezer replaced all lights tested operation normal

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW10

Near Windham, CT 06226

Amanda R.

Job Details: 10/31/2023

Replaced both door gaskets unit has cockroaches

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Windham, CT 06226

Amanda R.

Job Details: 10/31/2023

"Replaced compressor vacuumed system recharged with 48g of r600a set temps at recommended ; used 1 R600A (R600A 14.8 OZ), and 1 W11506635 (COUPLER 6 NF MS SV) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Plainfield, CT 06374

Amanda R.

Job Details: 10/31/2023

Complaint leaking water ran for 40mins couldnt duplicate issue recommended takings picture of leak and if we return to run unit before we come ; dspstn on spec-tagged invntry: 1 W11177741 GASKET

We serviced a

SAMSUNG RANGE

Model NE63T8511SS/AA

Near Plainfield, CT 06374

Amanda R.

Job Details: 10/31/2023

Complaint the lines on cooktop disappearing the front right burner isnt cycling correctly the gasket on the front of cooktop rear of front panel is coming off complaint racks are rusting took pictures of everything ; rqstng P&A on 1 Dg94-0362wb (Cooktop) and 1 Dg44-01009b (Switch) and 1 Dg44-01007c (Switch) and 1 Dg94-03577a (Panel)

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Springfield, MA 01103

Roger R.

Job Details: 10/31/2023

Installed new main board in washer and unit tested properly. All functions ok.

We serviced a

KITCHENAID OVEN

Model KEBC107KSS03

Near Farmington, CT 06085

Ruben C.

Job Details: 10/31/2023

Checked unit found inner glass broken replaced glass tested operation normal heating normal

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Canton, CT 06019

Ruben C.

Job Details: 10/31/2023

Replaced harness and control found actuator also shorted replaced actuator aswelll tested operation normal ran diagnostics normal unit spinning normally; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL WASHER

Model MVWX600BW0

Near Canton, CT 06019

Ruben C.

Job Details: 10/31/2023

Checked unit found basket has wobble cuasing off balance also found drain pump sezies intermitently and could not get into diagnostics ordering gearcase basket and control could not get screw on washplate off ordering washplate; rqstng P&A on 1 WPW1066104 (Drain pump) and 1 W11454372 (Gearcase) and 1 W10772621 (Screw) and 1 WPW10553968 (Washplate) and 1 W10521298 (Basket)

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTVS1

Near West Hartford, CT 06119

Mike K.

Job Details: 10/31/2023

Leaking from the water valve. Quoted for valve/labor approved. Replaced water valve and tested unit for 10 minutes with no further sign of leaking.; used 1 W10648041 (VALVE) from stock

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS03

Near Fort Mill, SC 29715

Jeff L.

Job Details: 10/31/2023

Replaced UI BOARD that solved the problem and the control was not needed. Office is credited customers card back $260.32 for control not needed.Complete call

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHB0

Near Canterbury, CT 06331

Amanda R.

Job Details: 10/31/2023

Replaced bottom inner door seal took picture of other seal that attaches to door hinges they dont make anymore its now called the door hinge brace

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Mansfield, CT 06268

Amanda R.

Job Details: 10/31/2023

Customer states evaporator fan is louder then when first purchased set temps at recommended ; ordrng 1 W11559968 (Evaporator fan)

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Westfield, MA 01085

Mike K.

Job Details: 10/31/2023

"Constant unbalanced errors. Found suspension quite bouncy, replaced suspension and single bounce as it is supposed to be. Ran diagnostic cycle fine and recalibrated load size.Cs to monitor."

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KPS0

Near Westfield, MA 01085

Mike K.

Job Details: 10/31/2023

"Unit had been looked at previously and having same issue, drains until f9e1 error, in diagnostic cycle wash motor doesnt run. Ordering sump assy, drain pump.; ordrng 1 W11416362 (Sump assy) and 1 W11412291 (Drain pump)"

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Charlotte, NC 28216

Robert A.

Job Details: 10/31/2023

"Cx complaint that the unit is shaking violently. I inspected the unit to confirm the complaint. I found no error codes. I ran tests 7 for manual spin. The unit spun fine, the cx has a video of it shaking excessively. The basket has more motion and bounce than normal when I push it down. Im ordering new shock absorbers to resolve the issue.; ordrng 4 W11316766 (Shock absorbers)s"

We serviced a

WHIRLPOOL WASHER

Model WET4124HW0

Near Charlotte, NC 28216

Robert A.

Job Details: 10/31/2023

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 279570 CATCH KIT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Charlotte, NC 28216

Robert A.

Job Details: 10/31/2023

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W11033168 THERMISTOR/FAN HARNESS and 1 WPW10389152 SUPPORT

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Charlotte, NC 28216

Robert A.

Job Details: 10/31/2023

"Cx complaint that the unit is giving error codes. I inspected the unit to confirm the complaint. I found error codes: f0e7 f2e2 f1e2 f0e3. I cleared the codes and ran a service cycle, all components passed with no issues. I checked the UI connectors according to the Service pointer, connections were solid. The unit seems well at the moment, I recommend replacing the UI panel. I quoted the cx for the repair and collected the service fee by CC."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT530HAMM0

Near Mooresville, NC 28115

Vincent O.

Job Details: 10/28/2023

Found f4e3 motor error. No motor operation. Order and replace sump assembly. ; ordrng 1 W11613570 (Sump assembly)

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV155CTFC

Near Mount Holly, NC 28120

Vincent O.

Job Details: 10/28/2023

Found screw port for vent broken off. Unit will require vent replacement. Provided estimate to customer for repair. Customer does not wish to repair.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Charlotte, NC 28214

Vincent O.

Job Details: 10/28/2023

Found major leak at flow meter and drain connections. Order and replace flow meter and hoses. Turned water off and advised not to use until repaired. ; ordrng 1 W11535094 (Flow meter) and 1 W11414944 (Hose) and 1 W11614117 (Hose)

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS2

Near Charlotte, NC 28269

Vincent O.

Job Details: 10/28/2023

Found LR burner not igniting due to bad ignitor. Order and replace ignitor. Also found broken knob stem. Order and replace knob. Customer left brother at home and does not receipt. Sbweb allows coverage. ; ordrng 1 W11159630 (Knob) and 1 W11453940 (Ignitor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Sharon, SC 29742

Mitch H.

Job Details: 10/28/2023

"Removed and replaced valve, tested, valve operating properly. Water flow is better but not as it should be. Checked water at sink, found that house has very low water pressure. Advised customer that she should have pressure checked. Valve and ice maker operating as designed."

We serviced a

WHIRLPOOL MICROWAVE

Model CAE2745FQ1

Near Bristol, CT 06010

Ruben C.

Job Details: 10/28/2023

Installed new coin box tested operation normal

We serviced a

WHIRLPOOL DRYER

Model WED5100HC3

Near Hartford, CT 06106

Ruben C.

Job Details: 10/28/2023

Could not work on unit infested with roaches took pics of top console

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Bloomfield, CT 06002

Ruben C.

Job Details: 10/28/2023

Checked unit found cam nut loosened cuasing scraping replaced cam kit tested operation normal ran component test normal no scraping sound spinning normal; used 1 W10721967 (Cam) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Rock Hill, SC 29732

Mitch H.

Job Details: 10/28/2023

"Found lid strike broken. Replaced strike, tested, all functions operating properly.; used 1 W11457841 (Strike) from stock"

We serviced a

GE WASHER

Model GTW465ASNOWW

Near Fort Mill, SC 29715

Mitch H.

Job Details: 10/28/2023

"Inspected and checked washer, no evidence of any leaks. Started washer, allowed it to fill, no leaks. Switched to drain and spin and found standpipe in wall clogged and would overflow. Advised customer of findings and that she would need to have drain cleared. Using pause function, drainage washer in short increments so that pipe didnt overflow. Collected for service call on credit card."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP560HAMZ0

Near York, SC 29745

Mitch H.

Job Details: 10/28/2023

"Tested and attempted to run a cycle. Dishwasher filled correctly but motor failed to start. Drained and entered diagnostics, found F4E3 pump/motor error. Ordering pump/motor.; ordrng 1 W11613479 (Pump/motor) and 1 W11613479 (Pump/motor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ2

Near Rock Hill, SC 29732

Mitch H.

Job Details: 10/28/2023

"Replaced broken left side adjuster. Reinstalled rack, tested, operating properly."

We serviced a

WHIRLPOOL OVEN

Model WOD77EC0HS20

Near York, SC 29745

Mitch H.

Job Details: 10/28/2023

Checked and found no display and unit will not respond to any inputs or enter diagnostics. Confirmed that unit has correct incoming voltage. Ordering console and control.; ordrng 1 W11616680 (Console) and 1 W11261165 (ACU)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near York, SC 29745

Mitch H.

Job Details: 10/28/2023

"Tested and ran diagnostics. No ice maker error codes. Ice maker cycled and returned to home position correctly. Ran valve test, valve humming but no water to ice maker. Ordering valve, heater and vent. Scheduled return visit for 11/3 12-5; ordrng 1 WPW10341329 (Valve) and 1 W11087201 (Heater) and 1 W11637688 (Vent panel)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Bloomfield, CT 06002

Ruben C.

Job Details: 10/28/2023

Adjusted right hinge to straighten door found damage to both corners of unit cust did not know took pics door gasket are sealing ok no air getting in but informed cust of damage

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW0

Near New Britain, CT 06053

Ruben C.

Job Details: 10/28/2023

"Checked unit ran diagnostics getting intermitent error for tachometer replaced actuator and capacitor tested operation normal cleared codes ran spin normal; used 1 W10913953 (Actuator), and 1 W11395618 (Capacitor) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Newington, CT 06111

Ruben C.

Job Details: 10/28/2023

Checked unit ran diagnostics no error codes in memory ran component test normal drain pump working normally all components working normally

We serviced a

SAMSUNG WASHER

Model WF405ATPAU/A2

Near New Britain, CT 06052

Ruben C.

Job Details: 10/28/2023

Checked unit found bearing bad basket wobbling tore front of drum drum is no longer available

We serviced a

AMANA WASHER

Model NFW5800HW4

Near New Britain, CT 06052

Ruben C.

Job Details: 10/28/2023

Checked unit found dispenser was not installed properly on its track reinstalled dispenser tested normal no leaks detected

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC3

Near York, SC 29745

Mitch H.

Job Details: 10/28/2023

"Tested washer and ran diagnostics. No stored error codes and all components test good. Unable to duplicate complaint. Customer showed me a video of issue. Washer making a creaking, squeaking sound at slow spin. Based on video, ordering suspension kit.; ordrng 1 W11396716 (Suspension kit)"

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Charlotte, NC 28262

Vincent O.

Job Details: 10/28/2023

Found motor bracket broken causing excessive vibration. Order and replace motor and blower. ; ordrng 1 W11364931 (Motor) and 1 WP697772 (Blower) and 1 WPW10121316 (Clamp)

We serviced a

WHIRLPOOL RANGE

Model WEE745H0LZ3

Near Charlotte, NC 28269

Vincent O.

Job Details: 10/28/2023

Found L1 burned out at terminal block. Replaced terminal and repaired wiring. Tested and verified proper operation. All functions check ok. ; used 1 WPW10245259 (TERMINAL BLOCK) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Huntersville, NC 28078

Vincent O.

Job Details: 10/28/2023

Found no water supplied to ice maker due to frozen fill tube. Fill tube heater open. Order and replace valve and fill tube. ; ordrng 1 W11482383 (Valve) and 1 W11087201 (Heater) and 1 W11658802 (Icemaker)

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Huntersville, NC 28078

Vincent O.

Job Details: 10/28/2023

Found f9e1 error. Control stuck and would not clear error. Reset unit and calibrated control. Tested and verified proper operation. All functions check ok. If issue returns unit will need control.

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS09

Near Belmont, NC 28012

Ryan S.

Job Details: 10/27/2023

"Customer complained of issue with door closing and inner light not working. Found inner light doesnt have to do with door switches , when door is pressed firmly with will work intermittently. Inner door assembly and hinges were replaced previously but cant bring up previous service calls. Found gas on left top corner near left door switch. Ran through all door checks and door switch . Found slight dip in frame on top left corner. With flashlight found slight dip on frame Called tech line. Showed pictures of dip in frame. No way to repair issue. Cant repair frame Sr#7737657553 Informed that the frame is not repairable. Unit is deemed unit not repairable."

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WETLV27HW2

Near Medway, MA 02053

Aimee Z.

Job Details: 10/27/2023

"Theres no visual damage to the dryer , had no cord on Cust had they purchasedInstalled cord and tested dryer heats fine smells like smokeAdvised to get charcoaled bag to put inside to Absorb the odorCouldnt hook up water or drain on washer"

We serviced a

GE REFRIGERATOR

Model GSS25WGTICC

Near Chicopee, MA 01020

Roger R.

Job Details: 10/27/2023

Found ice maker was not plugged in. Unit working now.

We serviced a

WHIRLPOOL DRYER

Model WED5100HC3

Near Worcester, MA 01605

Aimee Z.

Job Details: 10/27/2023

Cust no here in school and no one at house .Called office they had no answerTagged and took photo

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Worcester, MA 01606

Aimee Z.

Job Details: 10/27/2023

Checked for error codes none and heater is working Cust not using jet dryExplained monitory to use jet dry to dry dishes

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FG4H2272UF

Near Holden, MA 01520

Aimee Z.

Job Details: 10/27/2023

Installed feeder valve and ice and water valveComplete

We serviced a

MAYTAG WASHER

Model MVW6200KW

Near Springfield, MA 01109

Roger R.

Job Details: 10/27/2023

Serial number and model number captured

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