We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF560SEHZ03
Near Springfield, Massachusetts 01108
Chris B.
Job Details:
07/17/2025
Complaint that the refrigerator was not cooling properly. Found the unit from RC and customer will need to update serial number to the correct one in the home. Wrong serial number from ticket to refrigerator.
We serviced a
MAYTAG DRYER
Model MGDB835DC4
Near Springfield, Massachusetts 01109
Chris B.
Job Details:
07/17/2025
Complaint that the dryer would not power on. Found bad touch control panel. Replaced part and unit running normal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Springfield, Massachusetts 01119
Chris B.
Job Details:
07/17/2025
Customer had to get in touch with Costco for proof of purchase. Unit is still under warranty. Costco extra year. Proof of purchase in the pics. Found bad wash pump and was replaced with TS# W11613479 and unit working normal. No leaks detected.; used 1 W11613479 (MOTOR/SUMP) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Springfield, Massachusetts 01119
Chris B.
Job Details:
07/17/2025
Complaint that the oven light turned on for a few seconds and turned back off. Quoted for parts and labor. Customer will replace unit soon instead of serving it. Collected trip fee.
We serviced a
MAYTAG WASHER FL
Model MHW5630HW3
Near Washington, Connecticut 06793
Jimmy R.
Job Details:
07/17/2025
Tech was assigned as a helper;
We serviced a
MAYTAG WASHER TL
Model MVW7230HW0
Near Washington, Connecticut 06793
Jimmy R.
Job Details:
07/17/2025
"Ran washer and found unit super loud when in a spin cycle, checked Gearcase and found bearings failing causing unit to be noisy and not spin or sense properly. Ran a wash cycle and found unit would also not run a clean wash cycle it would say remove clothing when it was empty, found control faulty, Gearcase, stator,slider,clutch,rotor And agitator needing to be replaced due to Gearcase rust on all parts and unit slipping. All parts tentative p/a ; ordrng 1 W11449841 (Gearcase) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11260238 (Rotor) and 1 W11550891 (Agitator) and 1 W11419171 (Cntrl)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Watertown, Connecticut 06795
Jimmy R.
Job Details:
07/17/2025
"Checked over unit and found machine leaking water from underneath unit and coming out under kick panel, removed unit and found upper left corner leaking water at the crimp found unit crushed on top this caused unit to open up and leak water wile running. Unit will need new tub assembly to fix issue, advised customer part will be shipped to home and to plz look and make sure its ok ; ordrng 1 W11409865 (Tub assembly)"
We serviced a
LG DISHWASHER
Model LDP6810SS
Near Southbury, Connecticut 06488
Jimmy R.
Job Details:
07/17/2025
"Ran machine and found when unit would start washing it would make a loud noise like a bearing noise, removed unit and found noise coming from motor bearings found motor bad. Unit will need new Sump and motor to fix issues also will replace drain pump. All parts tentative p/a ; ordrng 1 AGM75510001 (Sump assembly) and 1 AGM30016301 (Motor)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4950HW3
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
07/17/2025
"Tested washer due to every 7 cycles machine would trip the gfi breaker, ran diagnostics and no errors, tested voltage at main cntrl and 120v present ran unit and found wile checking voltage unit would drop down to 114v dryer is on the same plug as washer, tested voltage at motor and capacitor and found 120v when motor is running unit would drop down to 111.v with dryer running. Gfi has to many circuits on it and only running a 20 amp breaker should be 40, washer is operating normally and no issues ran a calibration and unit is working to specs"
We serviced a
MAYTAG WASHER TL
Model MVW4505MW2
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
07/17/2025
"Ran washer due to unit would operate and then sometimes unit would display all leds flashing and not stop until unplugged, ran diagnostics and found errors F0e9 off balance pause, f1e1 main cntrl fault, replaced controls and recalibrated unit. Ran a wash cycle several times and unit is now washing and working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF535SWHW05
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
07/17/2025
"Tested unit and found both sections not cooling and unit clicking non stop, checked compressor and found relay clicking on an overload tested relay and it is good. Tested compressor and found amps over 15 compressor locking up and faulty unit will need new compressor, die dryer and couplers advised we would call when parts are in ; ordrng 1 W11547313 (Compressor) and 1 W11506635 (Coupler) and 1 W11504447 (Coupler) and 1 W11109499 (Drier) and 1 R600a (12 oz r600)"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS01
Near Lincoln, Rhode Island 02865
Aimee
Job Details:
07/17/2025
Cust stated she had to un plug the freezer had ice build up in the freezer Also the harness broken left drawer left unplugged Not making ice needs evap fan and harness ; rqstng P&A on 1 W11249952 (Fan evap)
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS01
Near Cumberland, Rhode Island 02864
Aimee
Job Details:
07/17/2025
Cust stated fridge not cold freezer is coldFound the evap in fridge frozen had to steam found the fan stopped .Needs new fan fridge ; ordrng 1 W11087438 (Evap fan)
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Woonsocket, Rhode Island 02895
Aimee
Job Details:
07/17/2025
Found noise from the bearing broke on the pully. ; used 1 4392067 (Tune up kit) from stock
We serviced a
GENERAL ELECTRIC WASHER TL
Model GFW550SSN5WW
Near Grafton, Massachusetts 01536
Glenn
Job Details:
07/17/2025
Tech was assigned as a helper;
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Grafton, Massachusetts 01536
Glenn
Job Details:
07/17/2025
Call if a sooner appointment is available. Called Safety Autho # w1el540wpl1 found pressure switch failure causing contestant drain will need to order parts control board ; ordrng 1 W11603810 (Control)
We serviced a
WHIRLPOOL DRYER
Model GEW9200LQ0
Near Worcester, Massachusetts 01604
Glenn
Job Details:
07/17/2025
Found heating failure & user inter failure part is NLA unable to repair dryer.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Worcester, Massachusetts 01605
Glenn
Job Details:
07/17/2025
Replaced door latch tested all ok instructed customer on proper closure of the door
We serviced a
GENERAL ELECTRIC WASHER TL
Model GFW550SSN5WW
Near Grafton, Massachusetts 01536
Lee
Job Details:
07/17/2025
Installed both parts tested okay
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HS07
Near Blacksburg, South Carolina 29702
Mitch H.
Job Details:
07/17/2025
"Took microwave down. Disassembled, removed and replaced control, power board and thermostat. Tested, heating and operating properly. Remounted, set clock, tested again. All operating properly."
We serviced a
MAYTAG WASHER FL
Model MHW5630HW3
Near Washington, Connecticut 06793
Andre
Job Details:
07/17/2025
Ck unit upon arrival and with help from jimmy remove. Dryer from top of washer and install control with valves and ran test 12 unit is now operating to manufacturers specs
We serviced a
KITCHEN AID DISHWASHER
Model KDFE104HBS0
Near Wolcott, Connecticut 06716
Andre
Job Details:
07/17/2025
Ck unit upon arrival and found water sitting inside tub. Following drain hose and found a dark section on drain tube where there is a lot of Gunk build up possible back flow from disposal. Unit has 2 drain hose connected before reaching disposal. Remove hose and use nitrogen from truck to blow through hose to clear. Reconnect and ran drain and unit now draining to manufacturers specs
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT311FZDZ02
Near Charlotte, North Carolina 28215
Jonathan J.
Job Details:
07/17/2025
"Complaint not cooling properly I found schrader valves both hi and low side were leaking not tight as soon as I removed caps hissing occured operating pressure was 23 psi hi side -23 low side amp draw was .3/.4 fluctuating amp draw Charged system now at -9 psi low side 89 psi hi side 47 grams .8 amp draw no leakage found. Unit already cold enough to start freezing water in the bottom of the freezer floor pan before departure leak was caused of issue. If customer calls back, I suspect leaking from evaporator core or micro leak coming from liner condenser line."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Matthews, North Carolina 28104
Jonathan J.
Job Details:
07/17/2025
Replaced control board per special project verified pressure switch hose is not sliced frayed or crimped creating a blockage in any way shape or form there is none unit has F1 E1 error code and F3E1 error code in fault history. Main control board failure.
We serviced a
KITCHENAID RANGE
Model KSEG950ESS5
Near Charlotte, North Carolina 28277
Caleb
Job Details:
07/17/2025
"Confirmed customers error, unit will need new temp sensor. Also light will not engage or disengage. When in diagnostics you can engage the light on and off but outside of diagnostics its constantly on. Unable to pull unit by myself due to downdraft. Will need second tech to lift unit while another technician disconnect downdraft. Unit has to be pulled to replace temp sensor.; ordrng 1 W11105615 (Ui) and 1 WP9757262 (Switch) and 1 W11370463 (Rod)"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC300ESS07
Near Charlotte, North Carolina 28211
Caleb
Job Details:
07/17/2025
Tech was assigned as a helper; snapped 2 QuickPics
We serviced a
MAYTAG RANGE
Model MER6771AAB
Near Matthews, North Carolina 28105
Caleb
Job Details:
07/17/2025
Customer to get new unit. Collected service call.
We serviced a
WHIRLPOOL WASHER TL
Model WTW5010LW1
Near Charlotte, North Carolina 28205
Caleb
Job Details:
07/17/2025
"Customer had unit unplugged on arrival. Plugged unit back in and attempted to start a cycle. Lid lock would engage but nothing would progress from that other then the unit would activate the motor and spin the unit for a second and this process repeated every 5 min. No error codes provided by control. Unit needs new control. Unable to locate any defects in harness, unit needs new control. Unable to run automatic test mode or manual test mode. Nothing engaging in test mode.; ordrng 1 W11742939 (Control) and 1 W11513248 (Door switch) and 1 W11399437 (Pump)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Charlotte, North Carolina 28205
Caleb
Job Details:
07/17/2025
"Confirmed customers complaint. Drain pump constantly running when plugged in. Found no kinks or restrictions in pressure hose. Replaced control, ran calibration via diagnostics. Unit checks fine."
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near Charlotte, North Carolina 28205
Caleb
Job Details:
07/17/2025
"Confirmed error, This is a new construction and house doesnt have internet in the house as of yet. Advised builder to either connect to a temporary WiFi via mobile hot spot or have the unit connected to WiFi when the owners move in. If call back may need to order vmax with updated software if available 1 W11317944"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Monroe, North Carolina 28112
Jonathan J.
Job Details:
07/17/2025
Customer stated over the phone unit started working yesterday with no issues. It has been working fine. Customer has ran several loads through the washing machine with no issues and stated she will call back if unit starts malfunctioning again. Customer stated they are not home as of right now and no longer need service.
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRSF5536RZ00
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
07/17/2025
Came to install valve ordered by previous tech installed new valve and service test icemaker filled with water verified proper operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Sutton, Massachusetts 01590
Lee
Job Details:
07/17/2025
"Customer states fresh food led went outConfirmed issue, replaced led module, tested okay"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Sutton, Massachusetts 01590
Lee
Job Details:
07/17/2025
"Customer states unit get hot by itselfConfirmed issue, found broil relay stuck closed, need to order and replace control board w11567368Customer did not want to continue repair."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Leicester, Massachusetts 01542
Lee
Job Details:
07/17/2025
"Customer states oven does not operateConfirmed issue, found wire harness at terminal block melted, need to order and replace.; ordrng 1 W11616881 (Harness w block)"
We serviced a
KITCHENAID REFRIGERATOR SXS
Model KRSC703HPS05
Near Charlotte, North Carolina 28273
Clinton
Job Details:
07/17/2025
Unit is vibrating under unit sheet metal no screws to tighten adjust feet in front. And used card board to wedge between sheet metal under.
We serviced a
SAMSUNG RANGE
Model NV51R5511DG
Near Wolcott, Connecticut 06716
Andre
Job Details:
07/17/2025
Ck unit upon arrival and cut power to oven and install temperature sensor. Ran unit and unit reach 350 and now operating to manufacturers specs
We serviced a
WHIRLPOOL WASHER TL
Model WTW8127LC1
Near Worcester, Massachusetts 01609
Glenn
Job Details:
07/17/2025
Complaint washer appears to be leaking from underneath tested washer was unable to find a leak anywhere from the valves or the tub or anything after operating for 45 minutes both wash and drain tested all OK. Unable to verify complaint
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC300ESS11
Near Worcester, Massachusetts 01609
Glenn
Job Details:
07/17/2025
Complaint freezer to cold Customer instruction on temperature settings the freezer was set at -6 fridge at 41 customer did not know how to adjust the freezer temperature and thought there was an malfunction
We serviced a
MAYTAG WASHER TL
Model MVWC416FW0
Near Charlton, Massachusetts 01507
Lee
Job Details:
07/17/2025
"8-1 return dateCustomer states unit makes a lot of noise during spinConfirmed issue, found gearcase leaking oil, need to replace, washplate can be removed.; ordrng 1 W11454372 (Gearcase), dspstn on spec-tagged invntry: 1 W10528947 HUB"
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Monroe, North Carolina 28112
Jonathan J.
Job Details:
07/17/2025
Replace control and door switch tested operations light is now working properly touch buttons still functioning properly after replacing control no further issues found with oven at this time except for burner themselves appear to be detached from glass spoke to customer. Customer stated unit was a scratch and dent item meaning functional warranty only.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Harwinton, Connecticut 06791
Andre
Job Details:
07/17/2025
Ck unit upon arrival and found F6E4 error code float switch open check float and found no click from switch order switch and float for replacement ; ordrng 1 Wpw10195039 (Switch) and 1 Wpw10195036 (Float)
We serviced a
AMANA WASHER TL
Model NTW4516FW4
Near Winchester, Connecticut 06098
Andre
Job Details:
07/17/2025
"F3E1,F7E7Ck unit upon arrival and found F3E1 error code and F7E7. Check pressure hose and found no tear or king in pressure hose. Also found clicking coming from shifter making a hard shift also ran gentle and heavy agitation and found a slight dragged comorder parts for replacement office will reach out once parts arrive ; ordrng 1 W11603811 (Control) and 1 W11428524 (Capacitor) and 1 W11481722 (Actuator) and 1 W10721967 (Clutch kit)"
We serviced a
WHIRLPOOL RANGE
Model WFG114SVQ0
Near Torrington, Connecticut 06790
Andre
Job Details:
07/17/2025
Ck unit upon arrival and install door trim unit now test good
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4027HW2
Near Torrington, Connecticut 06790
Andre
Job Details:
07/17/2025
Ck unit upon arrival and calibrate and ran cycle and unit is now operating to manufacturers specs
We serviced a
AMANA WASHER TL
Model NTW4519JW2
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
07/17/2025
Complaint lid would not unlock no lights on control unit getting power to it will not turn on at all. I found control has failed. Replaced control was able to get lid to unlock spun out laundry that was rotten. Performed a calibration process on new control before departure no further issues found with washing machine at this time
We serviced a
JENNAIR RANGE
Model JDRP436WP03
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
07/17/2025
Customer complained touch screen display acts on its own and wont display proper info after use. Tried to start bake 350? and touch screen started pressing buttons by itself. Needs new lcd control board. Informed customer office will call when part comes in.
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC300ESS07
Near Charlotte, North Carolina 28211
Clinton
Job Details:
07/17/2025
Compressor is apparently not the correct. Called and confrimed it was not correct. Ordered new compressor. ; ordrng 1 W11557425 (Compressor) and 1 W11557425 (Compressor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS09
Near Charlton, Massachusetts 01507
Lee
Job Details:
07/17/2025
Installed light switch tested okay
We serviced a
MAYTAG REFRIGERATOR FDB
Model MRFF4236RZ01
Near Oxford, Massachusetts 01540
Lee
Job Details:
07/17/2025
"Customer states frost build up in freezer, confirmed issue, found frost bottom side of freezer, gasket is making contact but freezer door is warped allowing air to go under gasket, see quickpics, need to order and replace door&gasket.W11435329W10443320; ordrng 1 W11435329 (Door) and 1 W10443320 (gasket-fip)"
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Norfolk, Massachusetts 02056
Aimee
Job Details:
07/17/2025
Found the wash pump winning and is noisy .Needs new wash pumpDrain is fine Cust buying new
We serviced a
LG WASHER TL
Model wt1101cw
Near Norfolk, Massachusetts 02056
Aimee
Job Details:
07/17/2025
120 outlet not at ui.Found broken harness and not available
We serviced a
KITCHENAID DISHWASHER
Model KDTM405PPS1
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
07/17/2025
. Builder complained door has scratch. Unoccupied new build. Installed pre is door panel. Took picture.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW06
Near Charlotte, North Carolina 28216
Ryan S.
Job Details:
07/17/2025
"Installed new compresser with NS. Removed old compressed instalked new compressed, charged 45g r600. Verified proper cooling /frost pattern . Informed customer to give 24hr for full cooling. NS has parts used on his ticket."
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS02
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
07/17/2025
"Turned breaker off. Removed left hand refrigerator door. Replaced switch, reinstalled door, ensured it was aligned correctly. Removed and replaced user interface. Turned breaker back on, tested, all now operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS325SDHB01
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
07/17/2025
"Checked and tested. Found that issue is with filter, water now flowing through filter. With filter out dispenser operating properly. With filter in water flow is very low and sporadic. Explained issue to customer. She is going to try to return and exchange filter."
We serviced a
MAYTAG WASHER TL
Model MVW6230HW0
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
07/17/2025
"Checked and tested. Found noise coming from gear case. Making squealing and grinding noise. Ordering gear case, agitator and related parts. Checked part availability. Customer will be out of town next week and would like to be called to schedule return.; ordrng 1 W11449840 (Gear case) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11550891 (Agitator)"
We serviced a
WHIRLPOOL WALL OVEN DBL
Model WOC54EC0HS03
Near Lake Wylie, South Carolina 29710
Mitch H.
Job Details:
07/17/2025
"Pulled oven from wall. Disassembled, removed and replaced all ordered parts. Found that unit was missing the 20 amp fuse, replaced fuse from t/s. Tested and found lamp also blown. Reassembled, tested, microwave ran approximately 20 seconds and gave an F1E5 inverter error, and blew 20 amp fuse. Reordering inverter, harness, fuse and lamp.; ordrng 1 W10886919 (Lamp) and 1 W11325604 (Inverter) and 1 W11356968 (Inverter harness), used 1 WPM0805101 (Fuse) from stock"
We serviced a
MAYTAG REFRIGERATOR FDB
Model MFI2266AES
Near Charlotte, North Carolina 28210
Clinton
Job Details:
07/17/2025
Installed damper and new control had insert new code 1720 in the software.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4955HW3
Near Clover, South Carolina 29710
Mitch H.
Job Details:
07/17/2025
"Checked and confirmed no response from control. Removed console, found washer has an insect infestation. Replaced control, advised customer that I could not service washer due to infestation. No service performed."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS588FIHZ06
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
07/17/2025
"Complaint back wall of refrigerator, freezing up into a ball of ice snow. I found Styrofoam still installed from factory installation team did not properly remove all Styrofoam creating a blockage air restriction inventing I suspect leading to issue a replaced harness after defrosting unit producing a full frost pattern going all the way up customer stated there are no cooling issues with unit at this time either."
We serviced a
WHIRLPOOL COOKTOP
Model RF368LXMQ0
Near Marshville, North Carolina 28103
Jonathan J.
Job Details:
07/17/2025
Complaint front right burner goes straight to hi heat on low setting I found infinite switch has failed I found all 4 switches have heavy soot on back replaced the one that has completely failed customer declined
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF577KBS03
Near Charlotte, North Carolina 28217
Clinton
Job Details:
07/17/2025
On arrives unit producing ice no errors or issues at time of service tested ice maker in test cycle and force filled with water no faults
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHM08
Near Dallas, North Carolina 28034
Ryan S.
Job Details:
07/17/2025
Customer complained icemaker stops working. Found icemaker can get water. Found icemaker arm came loose. Replaced icemaker. Informed customer to give 24hr for ice.
We serviced a
MAYTAG WASHER TL
Model MVW4005SW0
Near Monson, Massachusetts 01057
Chris B.
Job Details:
07/17/2025
Replaced control and ran diagnostic and quick cycle. Good level of water and running normal.
We serviced a
MAYTAG WASHER FL
Model MFW7020RU0
Near Douglas, Massachusetts 01516
Lee
Job Details:
07/17/2025
"Removed water, installed pump, tested okay."
We serviced a
SAMSUNG REFRIGERATOR FDB
Model RF27T5501SR/AA
Near Milford, Massachusetts 01757
Lee
Job Details:
07/17/2025
"Customer states icemaker frozen over, confirmed issue, removed ice, found fan not operation properly, need to replace icemaker, and fan.; rqstng P&A on 1 DA97-15217dcm (Icemaker) and 1 DA97-12540G (Auger fan assm.), states that autho needed"
We serviced a
GE REFRIGERATOR FDB
Model PFSF5NFWABB
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
07/17/2025
"Water on floor, found leak in water valve . Quoted for valve ; ordrng 1 WR57X10086 (Inlet valve)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX986SIHZ03
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
07/17/2025
"55 in FF, 19 in FR. Compressor/fans running in fr, FF evap is frozen over, torn right FF door gasket.Drain pan is level, evap cover does not want to come off, left steamer heating it for awhile. Came free and steamed clear evap, fan is working fineOrdering gasket and kit. As the thermistors come as part of evap fan, it is also being ordered.; ordrng 1 W11457241 (Service kit) and 1 W10846057 (Gasket) and 1 W11188493 (Evap cover) and 1 W11087438 (Evap fan assy)"
We serviced a
JENNAIR REFRIGERATOR SXS
Model JBSS48E22L00
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
07/17/2025
"Replacement icemaker is damaged on arrival, ordering replacement.Office to contact cs when parts come in to schedule return ; ordrng 1 W11735838 (Icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF555SDFZ16
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
07/17/2025
"Replaced icemaker and advanced and filled fine. Replaced gasket, some hard wrinkles, hit with steam for 20+ minutes and is sealing, instructed to leave closed the next 4-6 hours to reform to door"
We serviced a
AMANA REFRIGERATOR FDB
Model AFD2535DEB
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
07/17/2025
"Complaint of FF freezing, damper did open/close in tests by, but very loud and chattering.Quoted for damper/thermistor/labor. Saved estimate, collected for service call."
We serviced a
WHIRLPOOL WASHER FL
Model WFW5605MW1
Near Holden, Massachusetts 01520
Glenn
Job Details:
07/17/2025
Customer instruction on load and soap usage only 2 tablespoons per normal load. no error codes found tested all ok in drain and spin.
We serviced a
GE WASHER FL
Model GFW550SSN2WW
Near Mansfield, Massachusetts 02048
Aimee
Job Details:
07/17/2025
"Installed new pump found dog bed particles pin the tub under tub pulled out and ran rinse and drain , first time drain fine Second slow drain cleaned pump more dog bed.Advised Cust I put a rinse and spin on if drain slows or stops Give us a call might be a clog tub."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Grafton, Massachusetts 01560
Glenn
Job Details:
07/17/2025
Cleared error code F7E1 installed motor pump tested all ok
We serviced a
JENN-AIR DISHWASHER
Model DW871UQB
Near Somers, Connecticut 06071
Gary V.
Job Details:
07/17/2025
Inspected and found wash pump worn out causing unit not to drain and float stuck in up position causing unit to flood. Parts are nla. Vacuumed out tub full of water for the customer.
We serviced a
KENMORE DRYER
Model ="11068422700"
Near Enfield, Connecticut 06082
Gary V.
Job Details:
07/17/2025
"Inspected and found open heater , quoted and they declined repair."
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
07/17/2025
"Inspected and found broken wire harness, replaced and cycled, tested fine. 2 year Costco.; used 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5000DW3
Near Enfield, Connecticut 06082
Gary V.
Job Details:
07/17/2025
"Inspected and found hub stripped out, customer has service plan and will call to have a new dispatch sent out to us."
We serviced a
MAYTAG WASHER TL
Model MVWP575GW1
Near Simsbury, Connecticut 06070
Gary V.
Job Details:
07/17/2025
"Inspected and found actuator getting voltage constantly and turning and turning, causing no spin situation, will order parts and call for return date. Five-year warranty.; ordrng 1 W11212745 (Actuator) and 1 W11502823 (Main acu)"
We serviced a
MAYTAG REFRIGERATOR SXS
Model MSS25N4MKZ10
Near West Hartford, Connecticut 06110
Gary V.
Job Details:
07/17/2025
"Inspected and doors unlevel and unit teetering on floor, stabilized and adjusted doors, tested fine."
We serviced a
GE LAUNDRY CENTER
Model WSXH208H1WW
Near Springfield, Massachusetts 01108
Mike K.
Job Details:
07/17/2025
"Complaint of unit not starting. Stacked unit in closet, found no voltage at outlet. Ran extension to another outlet and unit going through cycle fine, filled, spun drained. House electrical issue. Breaker tripped, reset and running.Collected for service call only"
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Springfield, Massachusetts 01109
Mike K.
Job Details:
07/17/2025
"Unit still under 3 month wp warranty per service bench. Broken door switch, replaced. They said they have had numerous of them break (apartment complex) swapped door so switch is on hinge side, should prevent most things getting snagged on switch."
We serviced a
KITCHENAID RANGE
Model KSDG950ESS6
Near East Longmeadow, Massachusetts 01028
Mike K.
Job Details:
07/17/2025
Previous notes from GV stated rodent infestation and unrepairable. Verified with Office (Randy) we should not be going back out. Called cs and informed them.Spoke with cs. She called contract company to cancel and they told her that if she had an exterminator out that then repair would be done. I told her that if if a policy like that is being changed then they would need to contact our office and notify us. As of now our policy is to not repair them.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Hartford, Connecticut 06106
Gary V.
Job Details:
07/17/2025
"Inspected and found drain hose to low causing water siphon off, adjusted drain hose and tested fine."
We serviced a
AMANA WASHER TL
Model NTW4519JW2
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
07/17/2025
Customer complain unit makes noise when plugged in plugged unit in started draining . Found pressure switch error ordering control board due to bad pressure switch. Inform customer office will call when part comes in.; ordrng 1 W11607637 (Control board)
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Rock Hill, South Carolina 29730
Caleb
Job Details:
07/17/2025
"Advised customer of proper use and care, I managed to not get right hand tab for ui inserted all the way on last visit. Corrected, Calibrated control via diagnostics. Allowed unit to fill and confirmed proper operation. Unit checks fine."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW
Near West Hartford, Connecticut 06110
Mike K.
Job Details:
07/17/2025
Called and left message that we need the model/serial number of her dryer. Instructed her to call the office with the number or to send a picture of it directly to me. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF540CWHZ12
Near Southington, Connecticut 06479
Jimmy R.
Job Details:
07/17/2025
Checked over unit and found fridge door gaskets not sealing and each tab ripped causing magnets to come out and doors to not seal. Will order new gaskets and return when back in stock ; ordrng 2 W10830162 (Gaskets)s
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ03
Near Kings Mountain, North Carolina 28086
Ryan S.
Job Details:
07/17/2025
Returned to install bottom panel . Installed panel. Verified center making ice also.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821QB7A
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
07/17/2025
"Not cooling. Replaced n garage, unplugged. Plugged in and compressor running, evap fan running but condensor fan is not, motor has a hum to it, not jammed. Quoted for fan motor/labor. Saved estimate Collected for 2nd appliance fee."
We serviced a
LG STOVE
Model n/a
Near Washington, Connecticut 06793
Jimmy R.
Job Details:
07/17/2025
Unit had been struck by lightening and burned the relay on both controls quoted customer for issue and they will let us know on getting unit fixed advised some controls are no longer available
We serviced a
WHIRLPOOL WASHER TL
Model WTW5000DW3
Near Enfield, Connecticut 06082
Gary V.
Job Details:
07/17/2025
"Hub stripped and replaced with new hub, cycled tested fine.; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KBS
Near Monson, Massachusetts 01057
Chris B.
Job Details:
07/16/2025
"Complaint that the dishwasher wouldnt stop beeping . Found error codes F9E2 ,F8E4,F10E2. Ran diagnostic and found heavy suds buildup and causing the leaks. After diagnostic run all error codes disappeared. No issues found and no leaks detected."
We serviced a
MAYTAG WASHER TL
Model MVW4505MW2
Near Gastonia, North Carolina 28054
Mitch H.
Job Details:
07/16/2025
"Tested and ran diagnostics. No stored error codes. Ran automatic test cycle, found actuator not shifting properly every time. Removed and replaced cam and actuator. Tested, ran Quick wash cycle. Filled, agitated and operating properly ; used 1 W10913953 (Actuator), and 1 W10721967 (Cam) from stock"
We serviced a
GENERAL ELECTRIC DRYER
Model PTD60EBSRWS
Near Springfield, Massachusetts 01104
Mike K.
Job Details:
07/16/2025
"Unit making rumbling sound in operation. Glides all fine , did find a clump of lint in the blower wheel, once removed and reassembled, not running fine"
We serviced a
WHIRLPOOL WASHER TL
Model WTW6120HW0
Near Waterbury, Connecticut 06704
Jimmy R.
Job Details:
07/16/2025
"Ran unit and found when powering up machine would say add detergent even when full, removed dispenser and tested load and go finding unit is clear no blockage. Ran diagnostics and cycled on load and go finding it not working, tested power to load and go and reading where all over the place will order new dispenser,draw,control,a user interface due to stuck key error and harness for load and go. Parts tentative p/a ; ordrng 1 W11413407 (Draw) and 1 W11543998 (Cntrl) and 1 W11478523 (Ui panel) and 1 W11413340 (Draw detergent) and 1 W11130938 (Harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
07/16/2025
"Ran unit and found machine would not drain water even when canceling out water would remain in tub. Tested drain pump and found running and 120v present removed drain line and found disposal had the blocker left in drain line causing issue, removed blocker and unit is now draining and working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT518SZFM02
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
07/16/2025
"Tested unit and found fridge section not cooling and freezer freezing items, checked air flow and found no air flowing into fridge section due to fan motor not running. Removed evap cover and found fan motor binding released fan and unit is now cooling and working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF560SEHZ03
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
07/16/2025
"Tested unit and found freezer section cold but not freezing items fridge section warm and no air flow, found evaporator fan motor bound up with ice from freezer door not shut. Placed unit into a defrost and Melted all ice tested fan motor and it is now running. Fixed freezer door so it would seal and close properly, checked cooling and unit is building frost pattern and working to specs"