We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Tega Cay, South Carolina 29708
Brandon
Job Details:
01/24/2025
Complaint unit is making noise. Found on arrival that something was in drain pump. Took drain pump off and washed it out on sink. reInstalled drain pump and unit tested fine several times. If customer calls back send with drain pump. W11396717
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Lancaster, South Carolina 29720
Brandon
Job Details:
01/24/2025
"Complaint unit keeps having different error codes. On arrival I found a communications error code in diagnostics and that was all. Customer states that oven stays on even after trying to turn it off. Customer is going to get an extended warranty. When whirlpool sends over authorization he will need the oven control, mw control, and ui for repair.Mw control. W11325603Oven control. W11261167Ui. W11600321"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS
Near Lancaster, South Carolina 29720
Brandon
Job Details:
01/24/2025
On arrival I installed wheel and adjusters. After installing parts unit tested properly. No other issues found.; dspstn on spec-tagged invntry: 4 W10195416V WHEEL and 2 WPW10546503 ADJUSTER
We serviced a
MAYTAG WASHER
Model MVWC425BW0
Near Rock Hill, South Carolina 29730
Brandon
Job Details:
01/24/2025
On arrival I installed control and calibrated unit. Found that drain pump had burnt out since last time. Used truck stock to replace drain pump. After installing unit tested fine. No other issues found.; used 1 WPW10276397 (DRAIN PUMP) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Charlotte, North Carolina 28277
Clinton
Job Details:
01/24/2025
Installed new dispenser
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ4
Near Charlotte, North Carolina 28277
Clinton
Job Details:
01/24/2025
Unit had no power going to it switch was off
We serviced a
SAMSUNG WASHER
Model WF42H5000AW/A2
Near Belchertown, Massachusetts 01007
Jorden
Job Details:
01/24/2025
Arrived and found door boot clamp broken and outer rim of gasket disconnected but inner ring good. Ordering new door boot clamp. ; ordrng 1 DC97-04973B (Door boot clamp)
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Belchertown, Massachusetts 01007
Jorden
Job Details:
01/24/2025
"Arrived and found no error codes stored in system, ran auto test mode and all working normally. Ran quick wash and worked fine. Contacted tech support to document and we also found the power outlet is loose with improper connections. Advised customer have outlet repaired then reach out to manufacturer customer service and request the Connected team to download the app and run any software updates. Unit operating as designed. SR #7740807544Safety #7740745855"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Belchertown, Massachusetts 01007
Jorden
Job Details:
01/24/2025
"Arrived and installed harness, before installing other parts ran auto test cycle and quick wash, tested fine. ; dspstn on spec-tagged invntry: 1 W11565030 LATCH"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near East Windsor, Connecticut 06088
Gary V.
Job Details:
01/24/2025
Installed new control board air vent and dispenser cycled through diagnostics and tested fine.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Union, Connecticut 06076
Gary V.
Job Details:
01/24/2025
"Installed parts listed and cycled thru diagnostic test, tested fine."
We serviced a
WHIRLPOOL DRYER
Model WED8300SWO
Near Monson, Massachusetts 01057
Gary V.
Job Details:
01/24/2025
"Inspected and found open thermal fuse, replaced with new fuse and cycled, tested fine. Unit is an older model and has other issues and she is aware, ; used 1 3392519 () from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Waterbury, Connecticut 06704
Jimmy R.
Job Details:
01/24/2025
"After installing suspension unit would sit in a drain cycle and never advance, pump is draining strong and operating normally. Checked pressure hose and found good tested pressure switch by blowing into hose and unit would just keep draining tried to stop but control pressure switch is faulty will need to order control ; ordrng 1 W11567712 (Cntrl)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
01/24/2025
"Tested Ice maker in diagnostics and found error e5 thermistor bad ice maker cooling satisfied, checked ice maker and found no water in mold and thermistor faulty not registering ice maker. Replaced ice maker and reset unit, cycled ice maker and unit filled and cycled properly ; used 1 W11658802 (ICE MAKER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
01/24/2025
Installed new control and recalibrated machine ran a wash and spin cycle finding unit is now operating to factory specs
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Avon, Connecticut 06001
Ruben C.
Job Details:
01/24/2025
Checked unit found door seals torn ordering door seals for both top doors; ordrng 2 W10830274 (Gasket)s
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Bristol, Connecticut 06010
Andre
Job Details:
01/24/2025
Ck unit upon arrival and found F5E3 error code with lid lock and wont open. After opening lid install new latch and ran unit and unit is now operating to manufacturers specs ; used 1 W11670519 (Latch) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Plainville, Connecticut 06062
Andre
Job Details:
01/24/2025
Ck unit upon arrival per customer unit had stop work ran unit and found no water coming in. Disconnect hose and found no water coming. Customer went down stairs and water valve to washer shuts off. Ran unit after water got turn on and unit is now operating to manufacturers specs
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
01/24/2025
Checked over unit and found fridge section lights out and not operating found door gaskets torn on each corner causing poor sealing. Repacked led kit for freezer and draw will need to order new main led module and 2 door gaskets. All parts tentative p/a ; ordrng 2 W10830274 (Door gasket)s and 1 W11527432 (Led module)
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
01/24/2025
"Tested dryer and found unit was not heating wile running a timed dry cycle, removed front panel and checked for ignition found ignitor glowing but unit short cycling heat would come on then shut off. Tested gas valves and found valves clicking over and over taped on valves and they came on tried running again and same issue. Unit will need new burner assembly, timer due to super hard to turn and cracking, thermostat and cycling thermostat, advised burner was a special order will call when in ; ordrng 1 W11566736 (Timer) and 1 WP3387134 (Cycling thermostat) and 1 W11050897 (Thermostat) and 1 W11652257 (Burner assembly)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
01/24/2025
"Tested unit and found machine would not wash unit would fill then sit never moving spray arms, ran diagnostics and found errors 4-3 wash motor not running 7-1 no heat checked voltage to wash motor and 120v is being supplied wash motor is faulty. Customer will replace machine"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
01/24/2025
"Tested unit and found washer would start a wash cycle and just sit never advancing, checked errors and found F7e5 shifter failure. Checked shifter and found moving freely replaced shifter and same issue unit using agitator to try and spin. Found clutch not disengaging shifter to let it spin unit will need new clutch and cntrl to fix properly. Parts tentative p/a ; ordrng 1 W10754448 (Clutch) and 1 W11429620 (Cntrl), used 1 W10734521 (SLIDER) from stock, states that autho needed"
We serviced a
KITCHENAID M/W OTR
Model KMHS120KPS01
Near Belchertown, Massachusetts 01007
Jorden
Job Details:
01/24/2025
"Arrived and found lamp perpetually receiving power from control, pressing button responds in three display but does not modulate power to lamp. Ordering ACU. ; ordrng 1 W11545876 (ACU)"
We serviced a
MAYTAG WASHER
Model MVWP586GW0
Near Avon, Connecticut 06001
Ruben C.
Job Details:
01/24/2025
Checked unit found control keeps draining non stop will not cancel could not get into diagnostics checked pressure hose is secure on board ordered control; ordrng 1 W11657965 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Chicopee, Massachusetts 01020
Jorden
Job Details:
01/24/2025
"On site for multiple tickets. Found front support roller bearing ground down and broken, replaced and tested fine. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG DRYER
Model MGDC215EW1
Near Hampden, Massachusetts 01036
Gary V.
Job Details:
01/24/2025
"Inspected and found belt and pulley popped of its mounting and adjusted and tightened, tested fine.; saved tckt"
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
01/24/2025
"Ran dryer and found unit shaking and rumbling wile unit would tumble, checked rollers and found broken in half causing noise. Replaced rollers with service kit lubed rollers and idler, unit is now running to specs ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Chicopee, Massachusetts 01013
Jorden
Job Details:
01/24/2025
"Arrived and ran unit, found no issues in terms of filling, draining, agitating or spinning. Unit fully operational. Likely an off balanced load, advised customer bulky or heavy settings will help prevent unit from going out of balance."
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Agawam, Massachusetts 01030
Mike K.
Job Details:
01/24/2025
"Unit is under 1yr wp warranty per service bench.Getting f9e1 error and tear in boot.F0e2, f9e1, F5e3 oversuds, long drain, lid lock errors in history.Filled and found draining slowly in component testing.Cleared drain trap and still draining slowly. Ordering boot and drain pump.; ordrng 1 W11314648 (Boot) and 1 W11458345 (Drain pump)"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near West Springfield, Massachusetts 01089
Jorden
Job Details:
01/24/2025
"Arrived and found error codes F5E1 (lid switch error), F5E2 (lid lock fault), stored in system, customer also stated he had to break the door open to get the tenants clothes out. Verified ACU sending voltage to latch but latch not operating, ordering lid latch. ; ordrng 1 WPW10482836 (Lid latch)"
We serviced a
1234567890 OTHER
Model n/a
Near Fort Mill, South Carolina 29708
Caleb
Job Details:
01/24/2025
Rescheduled for Monday at 2. Facilitator at location stated that they dont run these type of panels in fridays. I rescheduled with her because I believe this is needed asap for whirlpool.; schdld next appmnt for 1/27 MON PM
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Southington, Connecticut 06489
Andre
Job Details:
01/24/2025
"Ck unit upon arrival and found water still inside unit. Check and found harness broken to drain pump. Install harness with clip and calibrate and run unit and unit is now operating to manufacturers specs ; used 1 W11643701 (Harness), and 1 w11755726 (CLIP) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS2
Near Farmington, Connecticut 06032
Ruben C.
Job Details:
01/24/2025
Checked unit found open winding on motor not washing unit is draining normal ordering sump assy and control; ordrng 1 WPW10605058 (Sump assy) and 1 W10854225 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Farmington, Connecticut 06032
Ruben C.
Job Details:
01/24/2025
Checked unit called techline they could not document could not give me a sr number unit was completely off an three way valve was clicking ran tests with techline per not getting correct voltage from power supply board per techline replaced power board and led board; ordrng 1 W10804160 (Led board) and 1 WPW10624574 (Power board)
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Springfield, Massachusetts 01103
Jorden
Job Details:
01/24/2025
Ticket sent back so I could compile estimate. ; ordrng 1 W11616492 (CCU)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Charlotte, North Carolina 28262
Johnny
Job Details:
01/24/2025
Reached out to cx to collected labor. Customer refused to pay.
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW1
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
01/23/2025
Same issue with warrenty and grant they have for covering payments they will call and get it fixed and sent back over
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Farmington, Connecticut 06085
Ruben C.
Job Details:
01/23/2025
Checked unit ran diagnostics has f6e3 error no comunication with mcu ran component test unit takes water door locks and unlocks drains but not agitate or spin ordering control shifter stator and harness; ordrng 1 W10754448 (Shifter) and 1 W10915700 (Stator) and 1 W11687817 (Control) and 1 W11568984 (Harness)
We serviced a
WHIRLPOOL WASHER
Model WTW5640XW0
Near Millbury, Massachusetts 01527
Chris B.
Job Details:
01/23/2025
Tech was assigned as a helper; snapped 1 QuickPics
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW01
Near Worcester, Massachusetts 01602
Chris B.
Job Details:
01/23/2025
Complaint that the food in the freezer is not freezing properly. Upon arrival found evaporator fan not running. Did a hard reset and fan kicked in. Compressor is running normal and waited for visible frost pattern and found a good amount.
We serviced a
KITCHENAID OVEN
Model KODE900HSS21
Near Spencer, Massachusetts 01562
Chris B.
Job Details:
01/23/2025
Replaced control board but light flickered then came on again. Found no continuity from door switch to control this time. Will need a new harness wire. Unit too heavy to move with one tech and will put in for a second tech.; ordrng 1 W11342420 (Main Harness) and 1 W11727826 (Harness Latch) and 1 2ndTech (2nd Tech)
We serviced a
THERMADOR RANGE
Model PRL366GH/08
Near Wrentham, Massachusetts 02093
Aimee Z.
Job Details:
01/23/2025
"Back left , center front and back right side no spark Also cant get the tops of screw t20 out of burner would need to replaced all.Cust not repairing"
We serviced a
WHIRLPOOL MICROWAVE
Model WOEC5030LW01
Near Plainville, Connecticut 06062
Ruben C.
Job Details:
01/23/2025
Could not pull out unit enough to get to screws on panel cust does not know if she will have it accessable per Lisa left console with cust
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Plainville, Connecticut 06062
Andre
Job Details:
01/23/2025
Ck unit upon arrival and check unit per customer unit is l among and not making ice customer has water shut off. Have customer turn water on push for water from dispenser and found no leak. Jump T&H from ice maker and unit cycle and call for water but all the water is leaking behind crisper bin. Found water leaking from valve. Install valve from truck stock. ; used 1 W11043013 (Valve) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Bristol, Connecticut 06010
Andre
Job Details:
01/23/2025
Ck unit upon arrival customer was concern about drip tray to ask if there was another other portion was missing but I inform customer that there is no other missing piece also inform customer of upper shelf in the refrigerator being the coldest shelf inside the unit so to be mindful of high water content products being place on top shelf that can potential freezes
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Newington, Connecticut 06111
Andre
Job Details:
01/23/2025
Ck unit upon arrival and remove all door and shelf to install harness. Install harness and unit now operating to manufacturers specs
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Winsted, Connecticut 06098
Ruben C.
Job Details:
01/23/2025
Replaced control ran diagnostics tested operation normal ran component test normal draining normal agitating and spinning normal
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Harrisburg, North Carolina 28075
Brandon
Job Details:
01/23/2025
On arrival I replaced parts thats were ordered. Tested unit after installing parts and found that shifter wasnt working properly too. After replacing shifter using truck stock I calibrated unit and tested it several times. Unit spun and agitated as designed with no abnormal noises. No other issues found.; used 1 W10913953 (ACTUATOR) from stock
We serviced a
ELECTROLUX DRYER
Model ELFE7637AW0
Near Torrington, Connecticut 06790
Ruben C.
Job Details:
01/23/2025
Replaced belt rollers and pulley tested operation normal ran diagnostics normal spinning and heating normally ran normal cycle normal
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Thomaston, Connecticut 06787
Ruben C.
Job Details:
01/23/2025
Checked unit found speaker on main control was not working correctly replaced control tested operation normal unit is heating normally
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Charlotte, North Carolina 28210
Caleb
Job Details:
01/23/2025
Found screw loose on rotor. Front right leg needed adjusted. Water valve making squeaking noise unit needs new valve.; ordrng 1 W11614515 (Valve)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Charlotte, North Carolina 28209
Caleb
Job Details:
01/23/2025
Lower harness ripped causing drain pump not to function. Unit needs new lower harness. Ive used my stock harness. Will have to order 1.; ordrng 1 W11643701 (Lower harness)
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Charlotte, North Carolina 28273
Clinton
Job Details:
01/23/2025
U it has a bad control u it needs new control. Know one knows how to collect payment. Idk even know who to bill Im was told they can not pay me he said bill Ferguson. For trip charge at this point ; dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Charlotte, North Carolina 28209
Clinton
Job Details:
01/23/2025
The clicking in the the pedestal th run it is sitting on nothing tapping in side nothing is actually wrong with unit is self. Whirlpool does not work on pedestals. Appears to be an install error reverts back to company on installation. But new control has been installed
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW1
Near Auburn, Massachusetts 01501
Glenn
Job Details:
01/23/2025
Installed parts ran calibration tested all ok
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Worcester, Massachusetts 01607
Glenn
Job Details:
01/23/2025
Found intermittent drain discovered broken drain pump harness replaced harness tested all ok ; used 1 W11643701 (HARNESS LOWER) from stock
We serviced a
KITCHENAID WALL OVEN
Model KOEC530PSS00
Near Worcester, Massachusetts 01609
Glenn
Job Details:
01/23/2025
Im unable to pull the oven out with out possibly damaging the cabinets to install the receivers to complete the repair. Instructed customer to get the oven pulled out about 6-12 inches for repair other door parts are installed. Customer will call us when the oven is accessible. ; saved tckt
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Harrisburg, North Carolina 28075
Johnny
Job Details:
01/23/2025
"Cx stated noise was present. After starting dryer the noise she hear is regular operating noise coming from spring on pulley, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW500CMW0
Near Kannapolis, North Carolina 28027
Johnny
Job Details:
01/23/2025
"Cx stated unit leaking water. I filled unit up twice completely full. Drained water via drain and spin cycle. No leaks occurred. Inspected unit looking for any evidence of water trails, none present. Cx stated water was mostly in the bedroom adjacent to laundry room and water damage is on ceiling of the 1st floor, will need a plumber to find leak in wall"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near York, South Carolina 29745
Mitch H.
Job Details:
01/23/2025
"Checked and found evaporator completely iced over, preventing air flow. Checked and found defrost heater not working. Ordering defrost heater with harness and control. Checked part availability and scheduled return for 1/29 AM ; ordrng 1 W11650661 (Defrost heater) and 1 W11558182 (Control)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Dallas, North Carolina 28034
Ryan S.
Job Details:
01/23/2025
Installed gearcase. Slider and agitator. Verified proper operation after install. ; O-emld tckt
We serviced a
WHIIRLPOOL MICOWAVE
Model wmh32519hz07
Near Denver, North Carolina 28037
Ryan S.
Job Details:
01/23/2025
"Microwave light wont go off, found control short. Customer denied repair ."
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Wethersfield, Connecticut 06109
Andre
Job Details:
01/23/2025
Ck unit upon arrival and install harness for washer and test operation and unit is now operating to manufacturers specs
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ02
Near Denver, North Carolina 28037
Ryan S.
Job Details:
01/23/2025
Returned to install icemaker. Icemaker started harvest when installing it. Verified proper operation.; dspstn on spec-tagged invntry: 1 W10884390 ICE MAKER
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Rocky Hill, Connecticut 06067
Andre
Job Details:
01/23/2025
Ck unit upon arrival and found unit banging around with extremely load noise from bearing. Need 2man on return see attention notes ; ordrng 1 outer tub 1 W10381078 and 1 280146 (Rotor) and 1 Wpw10419333 (Stator) and 1 W10440786 (Suspension) and 1 Wpw10380698 (Wash plate)
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS2
Near Denver, North Carolina 28037
Ryan S.
Job Details:
01/23/2025
"Customer complained of error code. Found fae4 quoted for repair. Collected payment, ran unit to very proper operation. ; used 1 W11416362 (MOTOR/SUMP) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Charlotte, North Carolina 28203
Clinton
Job Details:
01/23/2025
Tech was assigned as a helper;
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Charlotte, North Carolina 28208
Clinton
Job Details:
01/23/2025
U it is not making and noise at this possible water was coming to unit based of what customer said something may been under float switch but u it checks good at this Time
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
01/23/2025
"Tested unit and found machine would not heat up to dry dishes, ran a diagnostics cycle and found error F7e1 no heat. Tested heater and ohmed finding ok tested cutoff on tub and found ohming good. Ran a calibration to reset heater and heater is now coming on and heating up normally."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ18
Near Wingate, North Carolina 28174
Jonathan J.
Job Details:
01/23/2025
Replaced solenoid and solenoid holder. Ice maker assembly Tested operation unit now crushing and cubing ice with no further issues found
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ4
Near Wingate, North Carolina 28174
Jonathan J.
Job Details:
01/23/2025
Sr 7740609006 safety Team stated glasses is not covered is a use and care issue found glass is not broken. Has some pitting in it on some of the other burners but the burner that incident occurred on has no pitting or cracking or splitting in anyway shape. Customer stated they were scared on Christmas Day cooktop was not on neither was oven. They set a Pyrex dish on rear right burner in about 15to 20 minutes later dish exploded on rear right burner dish was a glass Pyrex dish full of macaroni. had melted onto glass. Cooktop Customer has not had an issue with burner turning itself on since then either. but has been scared that it might ever since documented with safety closed call per safety.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
01/23/2025
"Complaint not circulating with water. I found error code F4E3 wash motor failure error code. A replaced motor sump assembly, tested operations new further issues found everything now working properly."
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
01/23/2025
F1e1 on original control replaced control tested operations no further issues found performed a control board calibration procedure.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Matthews, North Carolina 28104
Jonathan J.
Job Details:
01/23/2025
"Replaced motor sump assembly, tested operations no leakage occurring everything working fine found screw in wash motor from factory locking up rotor."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Weddington, North Carolina 28104
Jonathan J.
Job Details:
01/23/2025
"Complaint washing machine, squealing, not washing clothing or ringing out clothing properly. I found a drive belt slipping severely. I replaced drive belt tested operations. Additional issues found cleared error code from fault history f7e6 performed control calibration before departure. ; used 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Pineville, North Carolina 28134
Brandon
Job Details:
01/23/2025
Complaint unit is not drying adequately. Found on arrival that unit is drying properly. Customer said they would use time dry for better results. No repairs needed.
We serviced a
WHIIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Fort Mill, South Carolina 29715
Brandon
Job Details:
01/23/2025
Complaint unit is not making ice. Found on arrival that ice maker tested properly and water valve is sending water to ice when its actuated. Ice cubes are small and wont fill up bin with ice. Ordering optics and heater for repair. ; ordrng 1 W11087201 (Heater) and 1 W10870822 (Emmiter) and 1 W10898445 (Optic)
We serviced a
WHIRLPOOL FREEZER
Model WRT318FZDW10
Near Fort Mill, South Carolina 29707
Brandon
Job Details:
01/23/2025
On arrival I installed the parts ordered. Unit was down to temp on arrival. After installing parts unit tested fine. All components were working. No repairs needed.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Charlotte, North Carolina 28203
Caleb
Job Details:
01/23/2025
"Replaced motor, blower fan, door cover,ui, and control. Unit sounds a little better and now powers on and off with no issues. Dryer vent was never installed correctly and we are unable to reinstall the vent, previous installers used an excess of ducks tape. Advised customer that unit functions as designed at this time. Top of washer is crushed, could be the culprit of excess noise. Customer to contact builders to have their install team fix the vent."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Charlotte, North Carolina 28202
Caleb
Job Details:
01/23/2025
Unit needs new damper motor and thermistor. Damper staying open and causing fresh food side to freeze over. ; ordrng 1 W11645127 (Damper) and 1 WPW10384183 (Thermistor)
We serviced a
WHIRLPOOL OVEN
Model WFE515S0JS0
Near Harrisburg, North Carolina 28075
Caleb
Job Details:
01/23/2025
"Replaced control, and switches unit tests fine. ; dspstn on spec-tagged invntry: 1 WP3149404 INFINITE SWITCH"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Charlotte, North Carolina 28213
Caleb
Job Details:
01/23/2025
This model does not have a light
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Charlotte, North Carolina 28215
Caleb
Job Details:
01/23/2025
"Control non responsive, cant enter diagnostics. Unit needs new control, sump, and heater. Unit not washing dishes. Unit receiving proper voltage.; ordrng 1 W11025157 (Sump) and 1 W10518394 (Heater) and 1 W11087226 (Control)"
We serviced a
WHIRLPOOL OVEN
Model WOES5930LZ00
Near Charlotte, North Carolina 28211
Caleb
Job Details:
01/23/2025
"Replaced broil, unit tests fine."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
01/23/2025
"Found f7e7 error and f6e3, found proper continuity at board to motor and motor continuity readings.. Found slider ok, found rotor will spin but is jumping like its catching on something, found wash plate will turn but seems stuck in gearcase, cant remove wash plate to inspect. Ordering wash plate, gearcase, and rotor and clutch due to f7e7 results and control board due to f6e3. Informed customer customer office will call when parts come in. ; ordrng 1 W11419171 (Control board) and 1 W11449841 (Gearcase) and 1 W10915701 (Rotor) and 1 W10754448 (Clutch) and 1 W10902814 (Wash plate)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC2
Near Gastonia, North Carolina 28052
Ryan S.
Job Details:
01/23/2025
"Customer complained of grinding noise. Found gearcase failed, needs gearcase and wash plate . Quoted repair. Customer denied repair. Collected trip fee."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Dallas, North Carolina 28034
Ryan S.
Job Details:
01/23/2025
Went to install parts ordered after removing agitator tried to remove hub found shorter screws have been put in hub to cover two broken off screws from a previous tech. Customer said another company had came out and was there three times verified in ServiceMatters will need to order in basket. Customer will be shipped to her home. Check for damage and call Office.; ordrng 1 W10752719 (Inner basket)
We serviced a
KITCHENAID MICROWAVE OVEN
Model KOEC530PPS00
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
01/23/2025
7740802226 file number non reparable per manufacturer misalignment of motor to liner issue causing turn table to rub and squeal / grind.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS00
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
01/23/2025
Removed freezer door and all shelves. Removed evaporator cover. Cleared all ice from bottom of freezer and evaporator drain tray. Removed and replaced drain tube. Checked and ensured drain operating properly Reassembled all components.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Lake Wylie, South Carolina 29710
Mitch H.
Job Details:
01/23/2025
"Removed and replaced refrigerator crisper drawers and drawer fronts. Reinstalled, operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM13
Near Gastonia, North Carolina 28056
Mitch H.
Job Details:
01/23/2025
Removed and replaced inlet valve. Tested both ice maker and water dispenser. All operating properly with no sign of valve leaking.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Gastonia, North Carolina 28056
Mitch H.
Job Details:
01/23/2025
Checked and found lid cracked and broken in back left corner at hinge. Lid not closing properly and allowing lid to lock. Ordering lid and latch. Checked part availability and scheduled return for 2/3 PM ; ordrng 1 W10810403 (Lid lock) and 1 W11259006 (Lid)
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Kannapolis, North Carolina 28081
Johnny
Job Details:
01/23/2025
"Control panel melting from heat from oven,; ordrng 1 W10879583 (Control panel)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Kannapolis, North Carolina 28081
Johnny
Job Details:
01/23/2025
Error code f8e1 slow fill/no fill. Water valve buzzing and not allowing water to come in. Needs new water valve.; ordrng 1 W11641117 (Water valve)
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Salisbury, North Carolina 28147
Johnny
Job Details:
01/23/2025
"Cx stated unit not working properly. Checked for error codes. None present. Ran service cycle, no error codes, ran calibration cycle no issue, cx does not like the normal operation noises the unit make in comparison to previous washer. Unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near China Grove, North Carolina 28023
Johnny
Job Details:
01/23/2025
"Upon arrival lid would not unlock or start. Observed broken wires at drain pump. Replaced harness. Ran calibration cycle, ran service cycle, no error codes. Unit working as designed ; used 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Bessemer City, North Carolina 28016
Ryan S.
Job Details:
01/23/2025
Found hot water hose was leaking not from valve from hose itself. Informed customer to buy new hot water hose verified proper operation.
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Charlotte, North Carolina 28216
Clinton
Job Details:
01/23/2025
Control needed ordered new control ran auto test all functions worked in diagnostics but the drain will continuously run after ordered control special order office will call to set up; ordrng 1 W11740022 (Control)
We serviced a
JENN-AIR MICROWAVE
Model JMW2430LL00
Near Charlotte, North Carolina 28216
Clinton
Job Details:
01/23/2025
Installed new. Ui key pad unit working properly after repair. Unit touch pad is functional
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS5
Near Charlotte, North Carolina 28269
Clinton
Job Details:
01/23/2025
Center burner is coated greases. Customer issues not appliance issue.