We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US/AA00
Near Willington, CT 06279
Amanda R.
Job Details:
08/06/2024
Unit stopping randomly in middle of cycle tested power cord coming to unit open ground and open hot its saying need to fix power coming to unit when moving cord coming to unit it is shutting off and on in front of us
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Glastonbury, CT 06073
Jeremy B.
Job Details:
08/06/2024
Installed new parts set to recommended trems please allow 24 hours for temps to stabilize and ice production.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Manchester, CT 06040
Jeremy B.
Job Details:
08/06/2024
Temps fluctuating in freezer. The compressor is very hot and making an abnormal internal noise needs new compressor. ; ordrng 1 W10780378 (Compressor) and 1 Xtratime (Xtra time)
We serviced a
SAMSUNG WASHER
Model WA50R5400AW/US
Near Vernon, CT 06066
Jeremy B.
Job Details:
08/06/2024
Installed new suspension ran spin test all checks ok
We serviced a
WHIRLPOOL WASHER
Model MVWB765FC3
Near Hartford, CT 06106
Jeremy B.
Job Details:
08/06/2024
Installed new parts ran self test all checks ok. ; dspstn on spec-tagged invntry: 1 W11429620 CNTRL-ELEC
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near East Hartford, CT 06118
Jeremy B.
Job Details:
08/06/2024
Not making ice. Found proper temps. Ran harvest test and icemaker cycled but there was no ice in the mold. Ran fill test and found fill tube frozen. Thawed fill tube and made sure fill tube heater getting 120vac set fresh food section to 40 please allow 24hrs for ice production
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Rocky Hill, CT 06067
Jeremy B.
Job Details:
08/06/2024
Customers complaint is washer taking long time. Found F8E1 (long /monfill) removed hoses and found d good supply pressure screens clear. Water entering slow needs new valves. ; ordrng 1 W11688994 (Hot valve) and 1 W11688995 (Cold valve)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRTD2021AB0
Near Salisbury, NC 28147
Jenn F.
Job Details:
08/06/2024
Replaced the ice maker. Tested ok.
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ02
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
08/06/2024
Removed old compressor and installed new replaced drier and couplers filled unit with r600 and unit is holding and cooling to specs ; dspstn on spec-tagged invntry: 1 W11580057 COMPRESSOR R600A
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Denver, NC 28037
Ryan S.
Job Details:
08/06/2024
"Customer complained ui was losing time, intermittent wont work with touch, found f6e8 error, ordering ui and appliance manager. Customer also mentioned of door close issue. Door is in working condition, will check to make sure installed correctly on return call when pulling out . Informed customer office will call when parts come in. ; ordrng 1 W11598165 (Ui panel) and 1 W11325784 (Appliance manager)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Denver, NC 28037
Ryan S.
Job Details:
08/06/2024
"Unit was getting hot on front left side of door. Also making new rattle noise found drum wheels bad replaced drum wheels from dryer repair kit. Found heating element cycling on off at proper temperatures element is on left side so issue with heat is normal. Called safety , 7739624466; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model LA5668XTW0
Near Burlington, CT 06013
Ruben C.
Job Details:
08/06/2024
Replaced switch tested operation normal tested agitation and drain and spin normal
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Longmeadow, MA 01106
Gary V.
Job Details:
08/06/2024
"Installed parts listed and cycled, tested fine.; dspstn on spec-tagged invntry: 1 W10752283 WASHPLATE"
We serviced a
LG REFRIGERATOR
Model LFXS24623S/02
Near East Longmeadow, MA 01028
Gary V.
Job Details:
08/06/2024
"Installed dispenser housing and cycled, tested fine."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Hampden, MA 01036
Gary V.
Job Details:
08/06/2024
"Installed new motor and suspension kit, ran auto test and cycled fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Brimfield, MA 01010
Chris B.
Job Details:
08/06/2024
Complaint that the refrigerator stopped cooling again. Customer mentioned that it started to work again out of the blue. Found good cooling in both freezer and fresh food section. Good frost pattern on the evaporator. Ran cooling in lowest settings and compressor turn off and took so long to start again. Will order parts for a return visit.; ordrng 1 W11357371 (Control Board) and 2 WPW10384183 (Thermistor)s
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Salisbury, NC 28144
Jenn F.
Job Details:
08/06/2024
Complaint the unit when trying to start will just flash sensing. No stored error codes. Ran diagnostic test cycle all operations tested ok. Calibrated the control board. Advised customer on how the 2 step process to start washer. Tested ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Salisbury, NC 28147
Jenn F.
Job Details:
08/06/2024
Complaint unit stays on sensing when trying to start. Found no errors stored in the control. Ran diagnostic test all components tested ok. Calibrated the control board. Tested ok. ; dspstn on spec-tagged invntry: 1 W11038689 VALVE
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Lancaster, SC 29720
Jonathan J.
Job Details:
08/06/2024
I replaced all previously ordered parts. I tested operations. Everything is now working properly and washing properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MPS00
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
08/06/2024
Complaint not making ice. Icemaker leaks all over the place as well. I found ice all stuck in bunched up hazard in icemaker. Icemaker is not cycling properly as well to discharge ice ordering new icemaker. ; schdld next appmnt for 8/13 TUE AM
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lincolnton, NC 28092
Ryan S.
Job Details:
08/06/2024
"Customers complained unit fills then drains. Found valves working in service diagnostics . found pressure line had tear causing issue with fill sensing, used pressure line from lower harness truck stock. Ran quick wash. Unit filled and started washing. Verified proper operation. ; used 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Gastonia, NC 28054
Ryan S.
Job Details:
08/06/2024
"Customer complained icemaker, not making ice found ice in icemaker tray that icemaker would not harvest quoted repair. Replaced icemaker from truck stock collected via card verified proper operation, icemaker cycled , and filled with water.; used 1 W10882923 (ICE MAKER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Somers, CT 06071
Gary V.
Job Details:
08/06/2024
"Inspected and found wires broken at hinge point on freezer door causing no ice situation, unit needs new freezer door. Will submit estimate and customer will call when part arrives for return trip.; rqstng P&A on 1 W11566705 (Freezer door stainless) and 1 W10873791 (Ice maker)"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Springfield, MA 01151
Mike K.
Job Details:
08/06/2024
"Per NR note running call under warranty. Cs does not speak English.Complaint of unit not cooling properly in rf, measured 47 on bottom shelf of rf. Evap only has little frost first turn, dripping water. Compressor/fans running. Sealed system issue. Ordering drier/compressor and couplers. Office to schedule return when parts come in.; ordrng 1 W11109499 (Drier) and 1 W11504445 (Drier coupler) and 1 W11504449 (Drier coupler) and 1 W11582579 (Compressor) and 1 W11504415 (Compressor coupler) and 1 W11504431 (Compressor coupler) and 1 W11506619 (Compressor coupler) and 1 W11506635 (Access valve) and 1 2xtime (2x time)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PRMC2285AF
Near Chicopee, MA 01020
Mike K.
Job Details:
08/06/2024
Unit is making ice properly. Replaced u/i and cycled power to unit. Display is responsive and tests fine
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ0
Near Middlefield, CT 06455
Jeremy B.
Job Details:
08/06/2024
Installed new thermal cut off kit and tested dryer now heating and cycling properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Marlborough, CT 06447
Jeremy B.
Job Details:
08/06/2024
"Installed new water line turned water on and tested found no leaks all checks ok. ; dspstn on spec-tagged invntry: 1 WPW10279884 TUBE-WATER , used 1 WP4373559 (FITTING 5/16-1/4) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Mansfield, CT 06268
Amanda R.
Job Details:
08/06/2024
On well water has no house filter showed customer how to clean cold inlet screen started normal cycle advanced to wash
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Springfield, MA 01109
Chris B.
Job Details:
08/06/2024
Complaint that the lid lock is broken. Found bad lock and replaced part and washer running normal.; used 1 W11670519 (LATCH) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH75021HZ2
Near Newington, CT 06111
Ruben C.
Job Details:
08/05/2024
Tech was assigned as a helper;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
08/05/2024
Installed new door gaskets and heated to create a proper seal cleaned and heated middle and freezer gasket to seal advised customer to give half hr so gaskets can stay sealing in place and cool. All operations now working to factory specs
We serviced a
SAMSUNG RANGE
Model NE63A6711SS/AA
Near Prospect, CT 06712
Jimmy R.
Job Details:
08/05/2024
"Checked over unit and found cooktop burners had been sparking under glass top causing marks on glass per customer, checked glass and found glass scuffed on top glass may have been cured wrong causing it to mark very easily advised customer they may not cover it we will check. Checked burners and found large burner giving off a little sparking when on high heat, will order new dual burner and cooktop. Parts tentative p/a ; ordrng 1 DG94-03975A (Cooktop) and 1 DG47-00060A (Dual burner) and 1 DG47-00072A (Bridge burner)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Hickory Grove, SC 29717
Mitch H.
Job Details:
08/05/2024
"Disassembled washer. Removed and replaced gear case. Reassembled, ran DLMS calibration and tested washer. All components and functions operating properly with no unusual noises.; dspstn on spec-tagged invntry: 1 W11449841 GEARCASE"
We serviced a
WHIIRLPOOL WASHER
Model WTW5000DW1
Near Westfield, MA 01085
Mike K.
Job Details:
08/05/2024
"Basket wobbling separate from tub, worn gin. Washplate will not come free. Quoted for Washplate assy and hub/labor. Denied. Collected service call only."
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW2
Near Cheshire, CT 06410
Jimmy R.
Job Details:
08/05/2024
"Ran washer and found unit would not fill tried hot and cold but no water, removed console and disconnected valve harness and reconnected water came in then stopped, water valve faulty and needs to be replaced. Installed new valve and unit is now filling with water properly checked all operations and unit is working to specs ; used 1 W11220230 (VALVE) from stock"
We serviced a
WHIRLPOOL DISHWAHER
Model WDF341PAPT2
Near Hebron, CT 06248
Jeremy B.
Job Details:
08/05/2024
Door making noise when opening and closing. Replaced friction pads and put a little lube on hinge all checks on. ; used 2 WP8268961 (PAD) from stock
We serviced a
GE DRYER
Model GTD72EBSN0WS
Near Rock Hill, SC 29732
Mitch H.
Job Details:
08/05/2024
"Ground wire not fully under console. Loosened console, tucked ground wire under. Reattached console. Operating properly."
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS3
Near Rock Hill, SC 29732
Mitch H.
Job Details:
08/05/2024
Tested and found left front burner will not come off high. Infinite switch bad. Could not locate part in t/s. Checked part availability and scheduled return for 8/8 PM.; ordrng 1 WPW10434452 (Infinite switch)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Fort Mill, SC 29708
Mitch H.
Job Details:
08/05/2024
Tested dryer and ran diagnostics. Dryer heating and operating properly at time of visit. No stored error codes. Customer says that issue is intermittent and sporadic. If they unplug dryer and plug back in it works properly. Advised customer of service pointer. Customer downloaded app and was connecting appliance while I was there. Made sure she had Whirlpool connected appliance support number before I left.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Charlotte, NC 28278
Mitch H.
Job Details:
08/05/2024
"Turned breaker off. Pulled oven partially from wall. Removed covers, removed and replaced bulb. Reassembled, turned breaker on. Tested, bulb operating properly. Reinstalled oven in wall.Collected 700.52 on cc."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near South Windsor, CT 06074
Amanda R.
Job Details:
08/05/2024
"Complaint randomly making groaning noise made noise twice in thirty minutes only lasts a few seconds ; rqstng P&A on 1 WPW10448645 (Wash arm) and 1 WPW10327455 (Wash arm) and 1 WP3400918 (Retainer) and 1 W11101428 (Wash arm), dspstn on spec-tagged invntry: 1 WPW10531320 DRAIN PUMP , states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near South Windsor, CT 06074
Amanda R.
Job Details:
08/05/2024
Ff evaporator has slushy ice in drip tray not allowing water to drain quoted for new drip tray also harness for left crisper drawer bad quoted
We serviced a
KITCHENAID DISHWAHER
Model KDFE204KPS2
Near Southington, CT 06489
Jimmy R.
Job Details:
08/05/2024
"Tested unit and found no water entering to start washing found pump would kick on and never send 120v to water valve, ran diagnostics and unit filled then shut down erroring F7e1 motor failure, found diverter would not move to tell control unit is washing also control not sending 120v to water valve when calling for water. Unit needs new sump&motor plus control will order and return. ; ordrng 1 W11460946 (Sump&motor) and 1 W11672225 (Control)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Vernon, CT 06066
Jeremy B.
Job Details:
08/05/2024
Installed new parts and ran calibration then self test all checks ok. Instructed customer on proper way to load so load doesnt go off balance.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HWH1
Near Vernon, CT 06066
Jeremy B.
Job Details:
08/05/2024
"Installed all new keys and tested with a clear door found the manifold for middle rack leaking by in the back causing poor wash on middle rack. Needs new manifold.; rqstng P&A on 1 WPW10340542 (Manifold), dspstn on spec-tagged invntry: 1 W11665769 MOTOR/SUMP"
We serviced a
SAMSUNG REFRIGERATOR
Model RF24R7201S/AA
Near Springfield, MA 01128
Chris B.
Job Details:
08/05/2024
Complaint that the IM is not working properly. Found IM not fully turning and would stop. Replaced part and cycled the unit and all working good. Mentioned to the customer to keep an eye on the IM for the next few days.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Springfield, MA 01109
Chris B.
Job Details:
08/05/2024
Complaint that the unit has an error code F7E1 found bad reading on the meter o the shifter. Will order parts for a return trip. Customer mentioned that the second washer they have needs to be checked too and will call Whirlpool to have us return for both units. ; ordrng 1 W11481722 (Actuator) and 1 W11590868 (Harness Wire)
We serviced a
SUB ZERO REFRIGERATOR BOT
Model BI-42UFD/S/TH
Near Springfield, MA 01109
Chris B.
Job Details:
08/05/2024
Complaint that the unit freezer door is not closing properly. Found bad sliders and closers. Quoted parts and labor and we will order parts for a return trip.; ordrng 1 7042772 (Sliders) and 1 7009401 (Drawer Closer Left) and 1 7015940 (Drawer Closer Right)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Springfield, MA 01104
Chris B.
Job Details:
08/05/2024
Replaced all parts and washer running normal.; dspstn on spec-tagged invntry: 1 W11457841 STRIKE
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Westfield, MA 01085
Mike K.
Job Details:
08/05/2024
"Replaced dispenser and ran diagnostic test cycle, dispenser door opened properly. Completed test cycle fine.; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Springfield, MA 01104
Chris B.
Job Details:
08/05/2024
Complaint that the freezer door is not shutting properly. Found bad rail where the bearings are undone. Will order rails for a return trip.; rqstng P&A on 1 WPW10397636 (Rail Left) and 1 WPW10397635 (Rail Right)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Southampton, MA 01073
Mike K.
Job Details:
08/05/2024
"Unit is under 1yr wp warranty per service bench.F8e4 error. Water in tray. Showed cs how to access and empty, made aware of dish placement as usual cause, watch amounts of soap used. Ran unit for 19 minutes with no issue. Cs to monitor.; dspstn on spec-tagged invntry: 1 W11460945 MOTOR/SUMP"
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Agawam, MA 01001
Mike K.
Job Details:
08/05/2024
"Cs says unit u/i has been jumping, wont keep setting, unplugged on arrival and when plugged in would not start. During testing display blinked on for a couple seconds, made noise and stopped, then stopped turning in/off changing cycles. Bad u/I. Had been a recurring issue about very year.; ordrng 1 W10911042 (U/I control) and 1 W10580186 (U/I harness)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Cherryville, NC 28021
Ryan S.
Job Details:
08/05/2024
"Customers complained unit will not go through cycles. Upon arrival, foundlong fill error. Found valve not opening. Replaced from ts. Verified proper operation service mode and then quick wash. Unit filled and started washing. ; dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR , used 1 W11210459 (VALVE(USE ORIGINAL HARNESS)) from stock"
We serviced a
HOTPOINT WASHER
Model HTW240A5K6W5
Near Dallas, NC 28034
Ryan S.
Job Details:
08/05/2024
"Found motor bad, making grinding noise. Quoted 467.59. Customer denied repair . Collected trip fee via cash."
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Springfield, MA 01108
Chris B.
Job Details:
08/05/2024
Complaint that the drum is not turning. Found bad belt. Quoted for parts and labor. Customer mentioned that the dryer has extended warranty throughout HD and will call the store to have the insurance set up ticket to return.
We serviced a
BOSCH RANGE
Model HEI7052U/08
Near Agawam, MA 01030
Mike K.
Job Details:
08/05/2024
"Broken stem on burner switch. Unit was stuck in grease build up along all edges keeping unit from moving, console stuck from grease build up to the glass, was able use putty knife to break free but front left corner edge of glass cooktop chipped off. does not effect operation and took photo, showed customer.Replaced burner switch and tests fine."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Agawam, MA 01001
Mike K.
Job Details:
08/05/2024
"Unit is covered by authorization W1BUO30APL1.Says unit stops, does not spin. No errors in history. Ran diagnostic cycle and did not spin, could hear actuator making unusual noise. Replaced actuator and ran diagnostic cycle fine. Ran drain and spin and unit went into spin fine.; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Manchester, CT 06040
Jeremy B.
Job Details:
08/05/2024
Wash motor not running o my hums keeps giving f7e2 replaced motor sump assy and tested all checks ok. ; dspstn on spec-tagged invntry: 1 W11460946 MOTOR/SUMP
We serviced a
MAYTAG WASHER
Model MVWB955FC1
Near Manchester, CT 06040
Jeremy B.
Job Details:
08/05/2024
Washer lid not locking keeps giving lid lock error code. Replaced and ran calibration the. Ran self test all checks ok.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Suffield, CT 06093
Mike K.
Job Details:
08/05/2024
"Replaced console and control, turns on and starts cycle fine"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
08/05/2024
Dispenser door broken needs new. Couldnt find on truck. ; rqstng P&A on 1 W10861000 (Dispenser)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Wethersfield, CT 06109
Jeremy B.
Job Details:
08/05/2024
"Door panel peeling where the vent is( took pics) requesting autho on new panel. The bottom door seal is damaged and needs new. ; ordrng 1 W11664713 (Door seal), rqstng P&A on 1 W11233283 (Panel)"
We serviced a
SAMSUNG RANGE
Model NX60A6511SS/AA
Near Middletown, CT 06457
Jeremy B.
Job Details:
08/05/2024
When oven preheating the temp will go up on control but will just show dashes and beep but keep heating. Called tech support and found main pcb glitching out. Needs new main PCB. Quoted customer.
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE334GPS0
Near Cromwell, CT 06416
Jeremy B.
Job Details:
08/05/2024
"Customers complaint is dishwasher not cleaning. Found wash motor running weak and adjusters broken. The manifold is leaking by in the back and wash arm jammed up. Needs new motor sump assy, adjusters, manifold, and wash arm. Requesting autho on parts. ; rqstng P&A on 1 WPW10588164 (Adjuster housing left) and 1 WPW10588165 (Adjuster housing right) and 2 WPW10250160 (Clip)s and 2 WPW10546503 (Adjuster)s and 2 WPW10195840 (Positioner clip)s and 1 W11162734 (Manifold) and 1 WPW10448645 (Upper spray arm)"
We serviced a
WHIRLPOOL WASHER
Model Mvw6200kw2
Near East Hampton, CT 06424
Jeremy B.
Job Details:
08/05/2024
Washer making clicking noise and not starting. Ran diag found d. F7E4 ran diagnostics and everything worked fine untill the end when lid unlocked the actuator tried to shift and makes abnormal clicking noise. Tried replacing actuator and cam with no luck. Called tech support and documented my findings recommended replacing the control was given this SR#7739637318
We serviced a
WHIIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Bellingham, MA 02019
Aimee Z.
Job Details:
08/05/2024
Found the right fridge door broken and the drain was frozen.Needs new right door and drain trap Cust buying new
We serviced a
KITCHENAID RANGE
Model KSDG950ESS1
Near Belchertown, MA 01007
Chris B.
Job Details:
08/05/2024
Complaint that the oven is not heating up. Found bad bake element. Quoted parts and labor. Will order new part for a return visit.; ordrng 1 W10779716 (Heating Element)
We serviced a
BOSCH DISHWAHER
Model SHEM78W55N/11
Near Norfolk, MA 02056
Aimee Z.
Job Details:
08/05/2024
Found needs new drain pump; ordrng 1 00631200 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ07
Near North Attleborough, MA 02760
Aimee Z.
Job Details:
08/05/2024
"Found the filter bad in fridge , used by bass to testNeed fridge light and right door gasket; ordrng 1 W11684721 (Led) and 1 W10830055 (Gasket right)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near North Attleborough, MA 02763
Aimee Z.
Job Details:
08/05/2024
"F0e5 out of balance Found the hub stripped out, cleaned the top of gear case with wire brush.And needs new wash-plate stripped out and needs suspension rods In spin outer tub bouncing ; rqstng P&A on 1 W11130362 (Suspension rods) and 1 W10902814 (Washplate), used 1 W10528947 (Hub) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near South Windsor, CT 06074
Amanda R.
Job Details:
08/05/2024
Customer we had lowered temp after tech was there in June opened unit it has some sudsing today leveled unit raised drain hose above port under sink customer did just fill rinse aid today recommended changing soap no water in drip tray today
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Windsor, CT 06095
Amanda R.
Job Details:
08/05/2024
Replaced ice maker and ice bin
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near South Windsor, CT 06074
Amanda R.
Job Details:
08/05/2024
Replaced all parts tested operation normal
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SG/AA
Near Bloomfield, CT 06002
Ruben C.
Job Details:
08/05/2024
Checked unit found ice maker mold twisted fan in back of auger is not function ice container will not stay closed and gasket is distorted ordering auger assy ice maker container and gasket; rqstng P&A on 1 DA97-12594A (Gasket) and 1 Da61-09570a (Case magnet) and 1 Da97-20156a (Ice container) and 1 Da97-12540g (Auger assy) and 1 Da97-15217b (Ice maker)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Hartford, CT 06120
Ruben C.
Job Details:
08/05/2024
Checked unit found thermal fuse open on element box replaced fuse tested operation normal ran cycle normal; used 1 279816 (THERMAL KIT) from stock
We serviced a
KENMORE REFRIGERATOR BOT
Model 795.79753.901
Near West Hartford, CT 06117
Ruben C.
Job Details:
08/05/2024
Checked found pinhole on water line going to filter installed 5/16 coupling leaking has stoped tested normal; used 1 WP2300868 (FITTING 5/16-5/16) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL04
Near West Hartford, CT 06117
Ruben C.
Job Details:
08/05/2024
Replaced drawer. Broke stop on right while removing ordering stops; ordrng 1 W10795821 (Left stop) and 1 W10795823 (Stop right)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Charlotte, NC 28278
Mitch H.
Job Details:
08/05/2024
"Pulled range out, removed and replaced oven spark module and igniter. Reassembled, put range back in place. Tested, oven now igniting and cycling properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS00
Near West Hartford, CT 06119
Ruben C.
Job Details:
08/05/2024
Replaced gaskets had to heat gaskets to conform sealing normally
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Gastonia, NC 28056
Ryan S.
Job Details:
08/05/2024
"Returned to install valve, installed valve, while battling valve electrode was damaged under trace panel, came apart when taking surface panel off . Ordering front left electrode. Rescheduled for 8-9-24 am ; ordrng 1 W11666003 (Surf ignt)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW04
Near Gastonia, NC 28056
Ryan S.
Job Details:
08/05/2024
Installed filter hosing ordered. Verified proper operation.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Belmont, NC 28012
Ryan S.
Job Details:
08/05/2024
"Customer complained wheel on right side middle rack broken. confirmed complaint took picture of broken wheel, ordering right hand adjuster assembly rescheduled for 8-8-24; ordrng 1 W11551430 (Adjuster right hand)"
We serviced a
MAYTAG DRYER
Model MED5030MW0
Near Belmont, NC 28012
Ryan S.
Job Details:
08/05/2024
"Customer complain you did not heating found proper voltage to unit found heating element was ground too short fuse had replaced thermal cut off and heating element verified proper operation unit had one year extended warranty; used 1 279816 (THERMAL KIT), and 1 279838 (ELEMENT) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Charlotte, NC 28214
Ryan S.
Job Details:
08/05/2024
"Part was delivered damaged, called Jenn , called customer to inform office will call when part comes in.; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Charlotte, NC 28214
Ryan S.
Job Details:
08/05/2024
Customer complained water leaking from unit. Upon arrival showed ice buildup in refrigerator. Upon inspection found refrigerator floor filled with ice removed ice trace leak to filter. Housing evaporator is OK with no frost buildup ordering filter housing scheduled return call for.8-8-24; ordrng 1 W11451366 (Filter housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Waterbury, CT 06708
Jimmy R.
Job Details:
08/05/2024
"Checked over unit and found machine operating normally customer bin had broken on door, advised they may not cover bins and they may be responsible for purchasing them. Customer asked if I could try and if not plz call and let know. Checked cooling and found condenser blocked up and unit running hot cleaned and advised customer condenser needs to be cleaned every year to help with air flow and cooling. Unit now running normally and all operations working to specs ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Lancaster, SC 29720
Jonathan J.
Job Details:
08/05/2024
I replaced all previous tested operations no further issues found with refrigerator today. Everything is cooling properly as of right now. If evaporator has a full frost pattern going all the way down and crossed.; used 1 W11506635 (COUPLER 6 NF MS SV) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Lancaster, SC 29720
Jonathan J.
Job Details:
08/05/2024
6 oz r134a complaint refrigerator nor freezer is cooling at all. I found a test number 4 3 way valve does come on compressor never comes on. You will need compressor and associated parts defects also found harness going to pantry is frayed and broken pantry still has light but orange wire is gone. ; ordrng 1 W11170612 (Harness) and 1 W10832994 (Compressor) and 1 WPW10143759 (Drier) and 1 W11087200 (Inverter) and 1 W11575003 (Valve) and 1 WPW10675033 (Control)
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Monroe, NC 28110
Jonathan J.
Job Details:
08/05/2024
Complaint washing machine is not draining. Had to pull drain hose off to get lid to unlock and drain water out of the drain hose. I found error code F9e1 I cleared code found and repaired broken wire going to drain pump blue wire. I tested operations no further issues found with washing machine at this time.
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Indian Trail, NC 28079
Jonathan J.
Job Details:
08/05/2024
Complaint unit is still making a grinding noise randomly throughout the cycle no debris between wash plate and tub no debris underneath. I did find all screws bolts. And nuts were loose upon arrival. I tightened up all screws bolts and nuts tested operations no further issues found at this time.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Indian Trail, NC 28079
Jonathan J.
Job Details:
08/05/2024
I replaced use your interface. I tested operations no further issues found at this time with oven. All functions are now working properly. Microwave is also heating fine as well.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Indian Trail, NC 28079
Jonathan J.
Job Details:
08/05/2024
"Complaint washing machine started making grinding noise again directly after last technician left. I found Cam top edge was melted. Cam was not on all the way on backside. Also found cat toy underneath washing machine. Also causing additional noise as well. Replaced cam secured properly not additional issues found at this time washing machine is agitating and spinning out properly and filling properly for this specific model. Customer was also complaining that washing machine does not seem to fill with enough water.; dspstn on spec-tagged invntry: 1 W11454372 GEARCASE , used 1 W10721967 (CAM KIT) from stock"
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Weddington, NC 28104
Jonathan J.
Job Details:
08/05/2024
Complaint dryer making loud grinding noise. I found noise was caused by debris screws nails. as well as a metal part that have gotten wedged in the gasket. Removed all debris tested rollers inspected drum no issues with the rest of the dryer dryer will always make thump noise from where dryer drum weld is located rolling across idler rollers. Unit is no longer making loud grinding noise during operation dryer as of right now its heating perfectly fine with no additional issues found.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Marshville, NC 28103
Jonathan J.
Job Details:
08/05/2024
Complaint washing machine making horrible noise cannot wash laundry. I found multiple error codes and diagnostics fault history I found gear case has been leaking water and oil bad. Unit will need everything on the entire lower end. Will also need agitator and main control to fix. ; ordrng 1 W10752187 (Screw) and 1 W11449841 (Gearcase) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11260238 (Rotor) and 6 W11027980 (Screw)s and 1 W11550891 (Agitator) and 1 W11551646 (Nut) and 1 W11419171 (Control)
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GFE28GYNFS
Near Attleboro, MA 02703
Aimee Z.
Job Details:
08/05/2024
Wasnt a GE different model and serial . Called office office advised customer to call contract companyModel is a HiSence refrigerator not GE and different model and serialNeeds to call contract company
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF536RPS00
Near Stafford, CT 06076
Amanda R.
Job Details:
08/05/2024
Complaint for the first few weeks frost in freezer no frost today gasket sealing normally
We serviced a
WHIRLPOOL DRYER
Model WGD6150PW0
Near Southington, CT 06479
Jimmy R.
Job Details:
08/05/2024
"Tested unit and found dryer would not power up tested voltage and 120v is present at terminal block, removed console and found main cntrl flashing its green light removed console and reset boards reconnected and unit ran a diagnostic, reset and machine is running for now will replace overlay. Advised customer part is a special order and once in we would call for return visit ; ordrng 1 W11680405 (Overlay)"
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Waterbury, CT 06705
Jimmy R.
Job Details:
08/05/2024
Installed new parts and ran dryer threw a timed dry cycle found unit now tumbling and heating to factory specs
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Waterbury, CT 06705
Jimmy R.
Job Details:
08/05/2024
"Ran washer and found when unit would agitate it would make a scrapping noise when unit would spin the tub would drag. Checked Gearcase and found cam bolt had fallen off causing pulley to fall down and run on Shield, replaced faulty cam and secured ran unit threw a test cycle and a wash cycle all operations now working to specs ; used 1 W10721967 (CAM KIT) from stock"