We serviced a
WHIRLPOOL WASHER
Model WTW5800BW0
Near Farmington, CT 06032
Ruben C.
Job Details: 05/02/2024
Replaced pulley and belt could not replaced valve cust does not have she off valves in back of unit does not know where valves are cust will call when this is taken care of to complete service; dspstn on spec-tagged invntry: 1 WPW10006384 BELT
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM0
Near New Britain, CT 06053
Ruben C.
Job Details: 05/02/2024
Replaced wheels on bottom rack tested operation normal
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Columbia, CT 06237
Jeremy B.
Job Details: 05/02/2024
"Washer not draining. Found wires broken at pump replaced harness and tested lid lock keeps clicking needs new lid lock. ; rqstng P&A on 1 W11670519 (Lid lock), used 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES2
Near East Hampton, CT 06424
Jeremy B.
Job Details: 05/02/2024
Oven not heating properly. Tested and found the terminals burn at the connection at bake element. Needs new main harness and bake element. Door not shutting properly and staying open and loosing heat needs new hinges and receivers. ; rqstng P&A on 2 WPW10440013 (Hinges)s and 2 W10647259 (Receivers)s and 1 W10779716 (Bake element) and 1 W11134549 (Main harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Rocky Hill, CT 06067
Jeremy B.
Job Details: 05/02/2024
Dishwasher not cleaning. Wash motor not running and humming. Control sending pulsating voltage to motor. Needs new control and motor sump assy. ; rqstng P&A on 1 W11087376 (Motor sump assy) and 1 W11305297 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Newington, CT 06111
Jeremy B.
Job Details: 05/02/2024
Customers complaint is washer is banging and going off balance. Found washer wobbly adjusted legs so washer level and not wobbly. Ran self test then calibration then high speed spin. All checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB1
Near Newington, CT 06111
Jeremy B.
Job Details: 05/02/2024
Dishwasher giving f8E4 error. Found drip pan with a little bit of water.
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Stafford, CT 06076
Gary V.
Job Details: 05/02/2024
"Concern is low water fill when extra power option is on, inspected and per techline this operation is normal. Unit working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED6150PW0
Near Charlotte, NC 28216
Robert A.
Job Details: 05/02/2024
"I came and put the unit back together. I tested the unit, it does run but makes a loud rumble then stops a few seconds later. I checked the receptacle outlet. It is miswired. There is 121v across L1 & L2, there should be 240v. There is 0v at L1 to ground & 121v at L2 to ground. There is also 121v at neutral to ground. There is 243v at L2 & neutral. The outlet needs to be corrected to resolve the issue. There is nothing wrong with the unit."
We serviced a
WHIRLPOOL DRYER
Model WED87HEDW1
Near Somers, CT 06071
Gary V.
Job Details: 05/02/2024
"Inspected and found motor relay broken on main control, quoted and they will call."
We serviced a
WHIRLPOOL DISHWASHER
Model DU1100XTPB7
Near Enfield, CT 06082
Gary V.
Job Details: 05/02/2024
"Inspected and found ui panel glitching and non responsive, quoted for electronics repair and he will call if wants repaired."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Suffield, CT 06078
Gary V.
Job Details: 05/02/2024
"Inspected and found unit no longer defrosting, evap packed with frost. Found open circuit thru heater and ordering main control board as well. Thawed frost away for temporary operation.; ordrng 1 W11566851 (Main control) and 1 W11650660 (Defrost heater)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Charlotte, NC 28269
Robert A.
Job Details: 05/02/2024
"Cx complaint that the unit is not draining. I inspected the unit tom9cnfirm the complaint. I found an error code: f9e1. I checked the blower harness, there damage to the blue wire at the drain pump. I attempted to repair the wire, still did not work. The unit needs a new lower harness, lid lock and strike to resolve the issue. Im ordering the part for the return visit.; ordrng 1 W11643701 (Lower harness) and 1 W11670519 (Latch) and 1 W11513250 (Strike)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Huntersville, NC 28078
Robert A.
Job Details: 05/02/2024
Cx complaint that the unit is not draining. I inspected the unit to confirm the complaint. I found an error code: f9e1. I cleared the code and removed the grey water. I found the blue wire to the drain pump has no continuity. I replaced the lower harness with one from TS and tested the unit for the cx. The unit is working as designed.; used 1 W11643701 (HARNESS LOWER) from stock
We serviced a
WHIRLPOOL WASHER
Model mvw7230hw1
Near Huntersville, NC 28078
Robert A.
Job Details: 05/02/2024
Cx complaint that the unit is not starting cycles. I inspected the unit to confirm the complaint. I found the strike has separated and need to be replaced. I replaced the strike with one from TS and tested the unit for the cx. The unit is working as designed.; used 1 W11457841 (STRIKE) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWPB0
Near Huntersville, NC 28078
Robert A.
Job Details: 05/02/2024
"Cx complaint that the unit is leaking water and there was a weird smell. I inspected the unit to confirm the complaint. There were suds in the base of the tub, using too much detergent. I found a crack in the tub near the float switch and the base of the motor is separating. The unit needs a new tub, pump motor and assembly and new gaskets to resolve the issue. The cx needs to get another drain tube, the tube is full of debris. Im ordering the parts for the return visit. The repair is a 2CT.; rqstng P&A on 1 W10082654 (Tub) and 1 717000 (Pump gasket) and 1 W10428167 (Pump motor assembly) and 1 675505 (Pump seal), ordrng 1 WP3378138 (Detergent door cover) and 1 WP8066018 (Lid spring) and 1 WP3372028 (Lid hinge pin)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Enfield, CT 06082
Gary V.
Job Details: 05/02/2024
"Inspected and found ice maker no longer producing ice, replaced with new ice maker, cycled and filled with water, please allow 24 hours for ice production.; used 1 W11700250 (ICEMAKER) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Huntersville, NC 28078
Robert A.
Job Details: 05/02/2024
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Huntersville, NC 28078
Robert A.
Job Details: 05/02/2024
"Cx complaint that the unit is not drying the clothes. I inspected the unit to confirm the complaint. I found the unit heats, tumbles and has good airflow. Cx said sometimes is runs by itself. I explained wrinkle control will turn back on for a few seconds periodically until the door is opened. The unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Catawba, SC 29704
Jonathan J.
Job Details: 05/02/2024
"Replaced all parts, tested operations no additional issues found Except Drain to low referred customer to page 4 of install manual user interface is no longer shutting off within 10 minutes of starting a cycle and feeding to a blue screen or a black screen"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW01
Near Springfield, MA 01119
Chris B.
Job Details: 05/02/2024
Replaced all parts and unit working normal. Customer was complaining about the parts that was ordered that they werent the upgraded ones. Mentioned to the customer that we have no knowledge about upgrades and wanted to refuse the repairs. Customer call the office about the issue but found that theres no upgrades for her fridge.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Belchertown, MA 01007
Mike K.
Job Details: 05/02/2024
"Replaced sump assy and inlet valve, tested twice through fill and into wash, . Wash motor working with no leaks found."
We serviced a
SAMSUNG RANGE
Model NX60A6511SS/AA
Near Granby, MA 01033
Mike K.
Job Details: 05/02/2024
"Unit shows time and flashes test. Unit is in demo mode. Hold setting for 3s, press 0 for demo mode, 1&2 buttons turn on off, press start for selection.Turned off and tested bake cycle and preheated to 350 fine."
We serviced a
MAYTAG RANGE
Model MGR6600FZ1
Near Easthampton, MA 01027
Mike K.
Job Details: 05/02/2024
Replaced hinges and door closing properly. Preheated to 350 fine; dspstn on spec-tagged invntry: 1 W10347464 HINGE-DOOR
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near Indian Land, SC 29707
Mitch H.
Job Details: 05/02/2024
"Checked and confirmed issue. Water remains in dispenser drawer at end of cycle. Per service pointer W11504923, ordering dispenser assembly. Also ordering valves and hoses. Checked part availability and advised customer that office will call to schedule when parts arrive.; rqstng P&A on 1 W11524106 (Dispenser assembly), ordrng 1 W11316255 (Valve), rqstng P&A on 1 W11688995 (Valve), ordrng 1 W11316257 (Hose) and 2 W11316599 (Hose)s"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Indian Land, SC 29707
Mitch H.
Job Details: 05/02/2024
"Removed top, replaced harness. Reassembled, tested, all burners igniting and operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Plainfield, CT 06374
Amanda R.
Job Details: 05/02/2024
Conditions are not acceptable for working unit isnt cooling in ff section freezer is freezing took pictures
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Waterbury, CT 06706
Jimmy R.
Job Details: 05/02/2024
"Tested washer and found unit would not start a wash cycle it would come on and never sense then shut off, checked over unit and found lid not locking when running found strike had broken off causing issue with starting. Replaced broken strike and recalibrated unit ran a wash cycle and all operations are now working to specs ; used 1 W11457841 (Strike) from stock"
We serviced a
JENN-AIR RANGE
Model JDRP536WP02
Near Cheshire, CT 06410
Jimmy R.
Job Details: 05/02/2024
Installed new control and appliance manager reset all settings and programmed unit ran a bake cycle and unit is now allowing selections and all functions are working to specs
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Meriden, CT 06450
Jimmy R.
Job Details: 05/02/2024
"Checked over unit due to customer getting a musty smell and some build up around agitator, removed agitator and found some staining and build up checked under tub and found clean ran unit thew a wash cycle to make sure everything was operating and unit is washing strong and properly. Advised customer on cleaning unit regularly with affresh and some vinegar to stop build up advised there will always be some stains and build up in agitator parts this is normal its just from soap. Checked all other functions and unit is operating to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Windsor, CT 06095
Chuck M.
Job Details: 05/02/2024
Replaced control and UI. Advised customer to allow time for unit to stabilize and reach proper temperature. Frozen food items will take longer. ; dspstn on spec-tagged invntry: 1 W11224256 CNTRL-ELEC
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GL0
Near Lancaster, SC 29720
Jonathan J.
Job Details: 05/02/2024
"Complaint dishwasher leaking throughout every single cycle at first. It was just intermittently. I found door gasket is warped, causing water to leak. Also found cracked temperature sensor Owi sensor also found diverter leak F3e3 left sump with customer. ; ordrng 1 W11084121 (OWI SENSOR) and 1 W11177741 (GASKET)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Kershaw, SC 29067
Jonathan J.
Job Details: 05/02/2024
"I replaced all previously ordered parts. I tested operations no additional issues found at this time with washing machine. I performed a control board calibration cycle per technical manual, and validated that there are no leaks occurring from washing machine. I did however, find that the drain pipe when the washing machine drains water out customers house is leaking in the wall tire, lower portion of laundry room has black mold growing, on all the drywall about a foot and a half up. no further issues found with washing machine at this time floor is extremely slick as a whole gallon of detergent was accidentally spilled on floor. By a cat per customer."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Plainfield, CT 06354
Amanda R.
Job Details: 05/02/2024
Stopped working mid cycle has power coming to control green light on control not on needs new control ; ordrng 1 W11603810 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM03
Near Brooklyn, CT 06234
Amanda R.
Job Details: 05/02/2024
Ff section warmed up for one day today it is cooling and freezing normally cleaned condenser coils checked temperatures checked functions in diagnostics mode e3 error code for ice maker and when it stopped cooling the control inside ff section was black ; rqstng P&A on 1 WPW10589837 (Control) and 1 W11577195 (Ice maker) and 1 WPW10565996 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Pomfret, CT 06259
Amanda R.
Job Details: 05/02/2024
Flashing error F3e2 pressure switch not draining black wire broken going to drain pump customer said they will fix wiring
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Ashford, CT 06278
Amanda R.
Job Details: 05/02/2024
Making clunking noise while washing needs new gear case ; rqstng P&A on 1 W11449841 (Gear case) and 1 W11550891 (Agitator) and 1 W11551646 (Hub)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Ashford, CT 06278
Amanda R.
Job Details: 05/02/2024
Replaced control tested starting normally
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Huntersville, NC 28078
Robert A.
Job Details: 05/02/2024
Cx complaint that the unit making a loud squealing noise. I inspected the unit to confirm the complaint. I found the idler wheel sitting crooked causing the noise. I corrected the idler wheel position and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Windsor, CT 06095
Chuck M.
Job Details: 05/02/2024
Customer complaint is that right door gasket was torn. Confirmed and replaced gasket and corrected with blow dryer. ; dspstn on spec-tagged invntry: 1 W10830055 DOOR GASKET
We serviced a
ELECTROLUX WASHER
Model EIFLS60LT1
Near Southampton, MA 01073
Mike K.
Job Details: 05/02/2024
"Replaced strike and ran fast wash cycle, went through fill and into wash fine. Cancelled and put into rinse and spin. Working properly."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Naugatuck, CT 06770
Jimmy R.
Job Details: 05/02/2024
"Tested unit and found machine would not wash found unit using the tub to try and wash, checked actuator and found gear broken causing issue with washing and noise. Replaced actuator and recalibrated unit ran a wash and spin cycles checked functionings and unit is now working to specs ; used 1 W10913953 (Actuator) from stock"
We serviced a
SAMSUNG DRYER
Model DVE45A6400V
Near Springfield, MA 01109
Chris B.
Job Details: 05/02/2024
Replaced all parts and dryer running normal ; dspstn on spec-tagged invntry: 1 DC93-00154A ELEMENT 3 WIRE
We serviced a
SAMSUNG MICROWAVE
Model SMH9207ST
Near Hartford, CT 06112
Jeremy B.
Job Details: 05/02/2024
Microwave not powering on. Found good fuses found 120at board. Needs new board. The board is NLA.
We serviced a
GE WASHER
Model Gtw725BBN0DG
Near Franklin, MA 02038
Aimee Z.
Job Details: 05/02/2024
"Cust just moved into condo. He stated could here trying to shift in spin and didnt.Asked if he over loaded washer or didnt have enough in washer ?Went over how to use .Put some towels 4 large towels in wet and spun,.Was shifting and spinning Spoke to landlord Cust going to do wash over weekend If have problem going through with repair.Landlord not on site to sign"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHz0
Near Franklin, MA 02038
Aimee Z.
Job Details: 05/02/2024
Found the drain pump not running power tooNeeds new pump; ordrng 1 W10876537 (Drain pump)
We serviced a
MAYTAG DRYER ELECTRIC
Model MEDB835DW4
Near Franklin, MA 02038
Aimee Z.
Job Details: 05/02/2024
Found the bearings and supports needed to be replacedReplaced with tune up kit Also advised cust to clean vent; used 1 4392067 (Tune up kit) from stock
We serviced a
WHIRLPOOL RANGE
Model gfe461lvs0
Near Medway, MA 02053
Aimee Z.
Job Details: 05/02/2024
F3e2. Oven sensorF6e1. Replace controlFound 2 error codes needs new oven sensor and control failure. Broil relay staying openTried to reset the control Cust buying new stove
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSR/AA
Near Medway, MA 02053
Aimee Z.
Job Details: 05/02/2024
Found compressor over heated and the condensor fan stopped there was a dead mouse wedged in condensor fan.Took photos .Plug back in and compressor and fan came onExplanned to cust theres mice in fridge and behind .Pushed fridge back temps stated to drop.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Plainville, MA 02762
Aimee Z.
Job Details: 05/02/2024
"Found the agitator teeth inside worn , tightened down for now Needs new agitator ; ordrng 1 285565 (Agitator)"
We serviced a
THERMADOR WALL OVEN
Model SEC271BP/02
Near Southwick, MA 01077
Mike K.
Job Details: 05/02/2024
"Cs states they have been getting a f34 error. Tested in broil and cooling fan comes right on, blowing well, ran for several minutes then stopped and ran bake set at 350. Also had question about bent drawer cover.Unit preheated fine and let run for about 30 minutes with no issue.F34 is a cooling fan error and being intermittent can be control or fan. Quoted for both plus labor, will need to be pulled out for repair. Save quote and collected for service call"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Fort Mill, SC 29707
Mitch H.
Job Details: 05/02/2024
"Entered diagnostics. Ran test 56 , no ice maker errors, ran test 57, ice completed but dropped no ice. Ran valve test 45, valve activated and filled properly. Ran ice box fan test 36, no airflow, fan not working. Ordering ice maker and fan. Checked part availability and scheduled return for 5/6 AM ; ordrng 1 W11658802 (Ice maker) and 1 W10846539 (Fan)"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near McConnells, SC 29726
Mitch H.
Job Details: 05/02/2024
"Customer says that there was a very small amount of water at right front corner of washer. Says there was no water underneath, just that corner. Tested washer, found no leaks or evidence of past leaks. Believe it was likely just splash over it when items were removed from washer. Washer operating as designed and no leaks found."
We serviced a
KITCHEN AID WALL OVEN
Model KEBS109BSS00
Near West Hartford, CT 06107
Ruben C.
Job Details: 05/02/2024
Checked unit found thermal fuse open and control not sendin power to elements control is no longer available
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBB05
Near West Hartford, CT 06107
Ruben C.
Job Details: 05/02/2024
Checked unit found water valve not connected and water line was also disconnected reinstalled harness and connected water tube
We serviced a
KITCHENAID RANGE
Model KFEG500ESS6
Near West Hartford, CT 06110
Ruben C.
Job Details: 05/02/2024
Received outer door glass defective has dent took pic reordering. Installed drawer panel and brackets drawer is normally closing; schdld next appmnt for 5/8 WED AM
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near West Hartford, CT 06119
Ruben C.
Job Details: 05/02/2024
"7739008700 replaced harness and control found actuator also sticking replaced actuator tested operation normal; dspstn on spec-tagged invntry: 1 W11643701 HARNESS LOWER , used 1 W10913953 (Actuator) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near East Hartford, CT 06118
Jeremy B.
Job Details: 05/02/2024
Dishwasher not cleaning dishes probably. Found wash motor running weak installed new motor sump assy and tested all checks ok. ; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Simsbury, CT 06070
Chuck M.
Job Details: 05/02/2024
Customer complaint is that dishwasher door panel had a dent in it. Took pics. Replaced door panel. Checked ok. Showed customer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5VHAXWY01
Near Chicopee, MA 01013
Mike K.
Job Details: 05/01/2024
Replaced reservoir and tested fine
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Mooresville, NC 28115
Robert A.
Job Details: 05/01/2024
"Cx complaint that the unit is aggressively shaking. I inspected the unit to confirm the complaint. I found error codes: f0e5 f0e3. I cleared the codes and ran a service cycle. All components passed, but it did shake more than normal. I found the RF leveling foot came out of position causing the imbalance. I corrected the foot position and tested the unit for the cx. The unit is working as designed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2750TD8
Near Norton, MA 02766
Aimee Z.
Job Details: 05/01/2024
"Found the fan in ice box noisy , Cust stated this is the 3 rd time the fan need replaced; ordrng 1 5304493604 (Ice box fan) and 1 5304508072 (Shroud) and 1 241778303 (Gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near York, SC 29745
Mitch H.
Job Details: 05/01/2024
Model and serial number listed on ticket were for a cooktop. Corrected and updated information on ticket. Checked and found damper not closing properly. Ordering damper and control. Checked part availability and scheduled return for 5/7 PM.; ordrng 1 W11645127 (Damper assembly) and 1 W11518204 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Farmington, CT 06032
Ruben C.
Job Details: 05/01/2024
Checked unit did find any issue door seal is good could not duplicate issue at this time
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Newington, CT 06111
Ruben C.
Job Details: 05/01/2024
Checked ran diagnostics normal no error codes in memory adjust level legs
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Vernon, CT 06066
Jeremy B.
Job Details: 05/01/2024
Motor keeps running and never fills. The motor is overheating needs new motor sump assy. Quoted customer.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near Hartford, CT 06114
Chuck M.
Job Details: 05/01/2024
Customer complaint is that burners would shut off during cooking. Confirmed and explained to customer that burners are cycling and operating by design. Unit is working properly. ; dspstn on spec-tagged invntry: 1 W11517959 ELEMENT and 1 WPW10434452 INFINITE SWITCH
We serviced a
SAMSUNG WASHER.
Model WA50R5200AW/US
Near Monson, MA 01057
Chris B.
Job Details: 05/01/2024
Replaced all parts and washer running normal. Ran spin cycle and all tested normal.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Vernon, CT 06066
Jeremy B.
Job Details: 05/01/2024
Installed new motor sump assy and tested all checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Newington, CT 06111
Ruben C.
Job Details: 05/01/2024
Checked unit ran diagnostics no error codes tested operation normal ran cycle normal getting both waters and spinning
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Fort Mill, SC 29708
Mitch H.
Job Details: 05/01/2024
"Found on arrival that dryer would not power on. Unplugged for 2 minutes, plugged back in. Dryer now powers on and operating correctly. Entered diagnostics, no stored error codes. Needs control. Quoted customer for repair and saved estimate. Customer declined repair at this time. Advised customer that estimate is good for 7 days. Collected for service call on cc."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Huntersville, NC 28078
Robert A.
Job Details: 05/01/2024
"I attached the parts used on the ticket.; used 1 279827 (Motor), and 1 4392065 (Dryer repair kit) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW2
Near Manchester, CT 06040
Jeremy B.
Job Details: 05/01/2024
Installed all new parts and ran calibration and then self test all checks ok. ; dspstn on spec-tagged invntry: 1 W10752283 WASHPLATE and 1 W10754448 CLUTCH
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Manchester, CT 06042
Jeremy B.
Job Details: 05/01/2024
Not making ice. Found no error codes. Ice box fan is working. Ice level sensor is working properly l. Fill tube frozen. Activated test 19 and found 120vac at heater. Thawed fill tube and ran a harvest and a fill test. Icemaker filled properly. Used sealant to seal off the fill tube to help keep it from freezing. Set to recommended temps. Please allow 24 hrs for proper ice production.
We serviced a
WHIRLPOOL WASHER
Model WTW2000HW0
Near Springfield, MA 01107
Gary V.
Job Details: 05/01/2024
"Different issue from last call. Inspected and found customer had off balance load and cable to shifter cam popped off cam assy, reinstalled cable onto cam and cycled, unit tested fine now."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Middletown, CT 06457
Jimmy R.
Job Details: 05/01/2024
"Tested washer and found unit would come on and just buzz never sensing or moving tub then shutting down. Checked motor and found capacitor had wore a hole in it from being loose causing it to fail, replaced capacitor recalibrated unit and all operations are now working to specs ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Willington, CT 06279
Amanda R.
Job Details: 05/01/2024
Replaced controls heater element has continuity replaced bi metal has been cooling normally ; used 1 WP10442411 (BIMETAL) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Enfield, CT 06082
Amanda R.
Job Details: 05/01/2024
"F7e1 error code flashing replaced actuator tested operation normal ; dspstn on spec-tagged invntry: 1 W11513248 DOOR LOCK , used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Coventry, CT 06238
Amanda R.
Job Details: 05/01/2024
From day one normal and quick wash has no time programmed into Ui so cycles wont run other cycles working normally needs new chrome shadow Ui ; ordrng 1 W11325569 (Ui)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Granby, CT 06090
Mike K.
Job Details: 05/01/2024
"Replaced tub, spray arm and door seal, ran unit for 15 minutes with no leaks found. Cs to monitor"
We serviced a
SAMSUNG RANGE
Model NX60T81111SS
Near Newington, CT 06111
Ruben C.
Job Details: 05/01/2024
Checked unit found ignitor open cuasing no heat replaced ignitor tested operation normal heating normally; used 1 12400035 (Ignitor) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRQC506MPS00
Near New Britain, CT 06053
Ruben C.
Job Details: 05/01/2024
Checked unit called in techline things are freezing in left vegatable drawer temp in refrigerator 36 f degrees 1degree in freezers told by techline to raise left side freezer to 3 degrees and adj refrigerator to 39 degrees have document with techline if issue persists do a pr Sr number 7739003301
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near New Britain, CT 06053
Ruben C.
Job Details: 05/01/2024
Replaced control panel and sensor tested operation normal ran cycle to 450 degrees tested normal
We serviced a
SPEED QUEEN DRYER
Model ADE3LRGS171TW01
Near Milford, MA 01757
Aimee Z.
Job Details: 05/01/2024
Found needs new timer Called spoke to mike timer Is nla check 5 sites
We serviced a
GENERAL ELECTRIC WASHER
Model GUD27ESSMW
Near Milford, MA 01757
Aimee Z.
Job Details: 05/01/2024
"Found the belt off , put back on and tested with clothing 4 sweatshirtsWet and spun. Advised customer is over loading washer and needs to be clean using to much soap"
We serviced a
FRIGIDAIRE RESIDENTIAL REFR
Model FFHB2750TS9
Near Bellingham, MA 02019
Aimee Z.
Job Details: 05/01/2024
Found the fridge amps running at 17No cool needs compressor Referred back to the manufacturer Needs compressor and sealed system
We serviced a
MAYTAG DRYER
Model MDG4000BWW
Near Franklin, MA 02038
Aimee Z.
Job Details: 05/01/2024
Found fuse goodNo continuity at the igniter Cust not repairing age cost to high; dspstn on spec-tagged invntry: 1 279311 IGNITOR FLAT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near Wethersfield, CT 06109
Jeremy B.
Job Details: 05/01/2024
Installed new door all checks ok.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SG/AA
Near Sharon, MA 02067
Aimee Z.
Job Details: 05/01/2024
"Found ice box frozen steamed to free ice bucket,Found the ice maker draw surrounded with ice .Tested fan couldnt get running and the soilnoid on the ice not working .Ordering ice maker and augar and fan assy complete; ordrng 1 DA97-15217D (Icemaker) and 1 DA97-12540G (Augar motor assy)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Suffield, CT 06078
Gary V.
Job Details: 05/01/2024
"Installed evap cover and unit started cooling again, please allow 24 hours for temps to stabilize."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GR9FHTXTB00
Near Enfield, CT 06082
Gary V.
Job Details: 05/01/2024
Installed new inlet valve and cycled ice maker and filled with water and tested fine. Please allow 24 hours for ice production.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Springfield, MA 01108
Gary V.
Job Details: 05/01/2024
"Installed parts listed and cycled, tested fine."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Springfield, MA 01108
Gary V.
Job Details: 05/01/2024
"Installed new control board and cycled thru auto test, tested fine."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Suffield, CT 06093
Mike K.
Job Details: 05/01/2024
Replaced evap fan motor assy. Plugged back in. Cs to monitor. Reattached waterline and had cs sign waiver. Turned water on and no signs of leak. Unit starting to cool.
We serviced a
SAMSUNG RANGE
Model NE59N6630SS/AA
Near Ware, MA 01082
Chris B.
Job Details: 05/01/2024
Replaced part and unit working normal. Display is working correctly. Customer tried the pad and is happy with the fix.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA
Near Westfield, MA 01085
Mike K.
Job Details: 05/01/2024
"Replaced gasket carmaker, cycled and heard water fill. Verified water in tray. Cs to monitor"
We serviced a
WHIRLPOOL RANGE
Model GW399LXUB06
Near Amherst, MA 01002
Chris B.
Job Details: 05/01/2024
Complaint that the bake side is no heating properly. Found bad igniter flat. Quoted parts and labor. Replaced part and unit running normal. 1yr warranty on parts and labor. ; used 1 12400035 (IGNITOR FLAT) from stock
We serviced a
JENN-AIR RANGE
Model JDS9860AAP
Near Hadley, MA 01035
Chris B.
Job Details: 05/01/2024
Complaint that the unit is giving out a error code F3-1. Found bad control board no longer available. Customer had the sensor replaced and its good. Wire harness no longer available as backup too. Collected trip fee.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FFFZ09
Near Farmington, CT 06032
Chuck M.
Job Details: 05/01/2024
Customer complaint is that refrigerator door gasket were not making contact with cabinet. Inspected and found gaskets pulled out of liner. Pushed gaskets in place properly and corrected with blow dryer. Doors are sealing properly. FF and Freezer sections are packed with food obstructing circulation. Took pic. ; dspstn on spec-tagged invntry: 1 W10507884 COMPRESSOR
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near West Hartford, CT 06107
Ruben C.
Job Details: 05/01/2024
ref 7739000440 called techline replaced noise filter with fuse was able to get power to unit but door keeps popping open told to install latch kit ; ordrng 1 W11685626 (Kit)