Service History 169

We serviced a

MAYTAG WASHER TL

Model MVW4505MW2

Near Burrillville, Rhode Island 02859

Lee

Job Details: 07/01/2025

"Customer states noisesConfirmed noises, found quarter rubbing on agitator, removed and tested okay"

We serviced a

JENN-AIR M/W OTR

Model JMC2430LL01

Near Denver, North Carolina 28037

Ryan S.

Job Details: 07/01/2025

Customer complained of scratching on door panel. Customer has parts and labor authorization ordering door schedule. Return call with customer.; ordrng 1 W11602618 (Door)

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Rock Hill, South Carolina 29730

Caleb

Job Details: 07/01/2025

Control defective. No kinks or restrictions found in pressure hose. Replaced control and calibrated control via diags. Unit checks fine.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ11

Near Fort Mill, South Carolina 29707

Caleb

Job Details: 07/01/2025

Replaced dual valve. Unit checks fine. No leaks.

We serviced a

WHIRLPOOL DRYER

Model WED500CMW0

Near Fort Mill, South Carolina 29707

Caleb

Job Details: 07/01/2025

"Mini belt on motor for blower fan was off. Reinstalled belt, fan now spins. Unit checks fine."

We serviced a

MAYTAG WASHER TL

Model MVWB835DW3

Near Fort Mill, South Carolina 29707

Caleb

Job Details: 07/01/2025

Complaint states that there is no operation. Ran all components in diagnostic. Unit fills fine. Washes and drains fine. Advised customer of proper use and care. Unit checks fine and functioning as designed at this time. Documented with Techline SR#7741892896. If call back order 1 valve W10758828

We serviced a

MAYTAG WASHER TL

Model MVWB765FW4

Near Fort Mill, South Carolina 29707

Caleb

Job Details: 07/01/2025

Replaced door after customer confirmed door was good. Confirmed unit now properly engaging lid lock.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF535SWHZ12

Near Fort Mill, South Carolina 29707

Caleb

Job Details: 07/01/2025

Replaced both gaskets on fridge doors. Unit checks fine.

We serviced a

WHIRLPOOL ICE MACHINE

Model WUI95X15HZ00

Near Fort Mill, South Carolina 29708

Caleb

Job Details: 07/01/2025

Unit has intermittent operation due to defective aux drain pump. Unit full of ice but completely powered off. When moving the unit it receives power from the pump and starts to drain. Unit needs new Pump and bin thermistor; ordrng 1 W11539855 (Aux drain) and 1 WPW10511923 (Thermistor)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Fort Mill, South Carolina 29708

Caleb

Job Details: 07/01/2025

Replaced chute and used seal. Unit functions as designed.

We serviced a

JENNAIR RANGE

Model JDS9860AAP

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 07/01/2025

"Tested oven and found control not coming on and no selections operating on panel light in oven is working and top ignitors are working. Tested power to panel and 120v is present 240v on each relay tested ribbon connection and it is clean reconnected and same issue no power at control. Ohmed thermal cut off and found good, control faulty and not powering up. Quoted customer and they will give us a call if wanting to replace part they are going to look into a new stove"

We serviced a

WHIRLPOOL WASHER

Model LSW9700PQ1

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 07/01/2025

"Tested washer and Found unit would not drain or wash it would just fill. Checked door lock and found lock not engaging causing unit to think lid was open, fixed lock to stop from sticking and unit is now spinning and operating to specs"

We serviced a

LG WASHER FL

Model WM4000HBA/01

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 07/01/2025

"Ran washer and found wile filling unit would leak on the side of the dispenser, checked dispenser and found when filling water would over flow and not drain fast enough causing it to leak down the side of unit. Unit needs new dispenser assembly to stop leak will order and return. Parts tentative p/a ; ordrng 1 ACZ74070508 (Dispenser assembly)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 07/01/2025

"Checked over unit and found machine making a grinding noise wile running, unit started to give off a burning smell when cycle was complete. Checked heater and found plastic stuck to it making the smell, cleaned heater and checked noise finding noise coming from drain pump removed pump and found impeller chewed up drain will need to be replaced also tines and clips not holding causing dishes to fall will order tines. Parts tentative p/a ; ordrng 4 W11213333 (Retainer)s and 3 WPW10082853 (Piviot tine)s and 1 WPW10531320 (Drain pump)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 07/01/2025

Checked and confirmed issue with washer. Needs control board. Part is on order but not yet received. Will install when part arrives.; dspstn on spec-tagged invntry: 1 w11603810 control

We serviced a

WHIRLPOOL M/W OTR

Model WML55011HS07

Near Blacksburg, South Carolina 29702

Mitch H.

Job Details: 07/01/2025

"Checked and found control completely blank. Will not respond to any inputs. Unit has correct incoming voltage. Ordering control, power board and thermostat. Advised customer that office will call to schedule when parts arrive.; ordrng 1 WPW10531156 (Board) and 1 W11443147 (ACU) and 1 W11378281 (Cavity thermostat)"

We serviced a

SAMSUNG REFRIGERATOR

Model RS297AABP/XAA

Near Stoughton, Massachusetts 02072

Aimee

Job Details: 06/30/2025

Found whole fridge doesnt coolNo frost pattern or ice ball .Compressor running and fans Needs sealed system work.Cut buying new fridge

We serviced a

JENN-AIR FREEZER

Model JBZFL18IGX10

Near Clover, South Carolina 29710

Caleb

Job Details: 06/30/2025

Found ice still in half of ice mold. And ice frozen in fill tube. Unit needs new fill tube with heater and will install icemaker on return. ; ordrng 1 W11515313 (Fill tube)

We serviced a

MAYTAG WASHER TL

Model MVW5430MW1

Near Charlotte, North Carolina 28273

Caleb

Job Details: 06/30/2025

Replaced door switch. Unit would no lock lid and attempt to start cycle. Drain pump would not cut in. After securing my connections drain pump cut on. If call back order 1 control W11627413 and 1 lower harness W11643701; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRSC5536RW00

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 06/30/2025

"Tested unit and found items still freezing in fridge section on top 3 shelfs. Hacked thermistors and found readings of 6.7 ohms 42 degrees, 19.6 ohms 6 degrees, 28.8 freezer thermistor output, damper thermistor 151.6 ohms, fridge damper thermistor faulty causing unit to run never satisfying control to stop cooling unit will need new damper will order and return ; ordrng 1 W11649826 (Damper assembly)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model KRFF507HPS00

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 06/30/2025

"Tested unit and found ice maker not making any ice and mold dry, found fridge led modules not on and some flashing. Ran diagnostics and found error E5 ice maker thermistor faulty replaced ice maker and reset unit. Cycled ice maker and unit is now filling and operating normally. Replace faulty fridge led module and all lights are now operating normally. ; used 1 W11601311 (LED S191AQ (ENDS 12/2024)), and 1 W11658802 (ICE MAKER) from stock"

We serviced a

MAYTAG WASHER TL

Model MVW7232HW0

Near Meriden, Connecticut 06451

Jimmy R.

Job Details: 06/30/2025

"Ran washer and found unit not engaging to spin clothes out unit ours go right to done, checked for errors and found F7e4 basket reengagement failure, f0e4 speed limited by water temp, ran a diagnostics test and unit would just click never spinning. Removed slider and found faulty causing unit to not sense and spin. Replaced faulty slider and unit is now operating to specs ; used 1 W10734521 (SLIDER) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMW4

Near Meriden, Connecticut 06451

Jimmy R.

Job Details: 06/30/2025

"Tested unit and found dishwasher would not drain water at end of cycle, checked drain line and found behind dishwasher drain hose was crimped in half stopping water flow. Removed dishwasher and found drain line was not behind leg causing it to crimp when pushed back, fixed line and secured to stop from crimping ran several drain cycles and unit is now operating to specs"

We serviced a

JENNAIR M/MW/WALL OVEN C

Model JMW2427LL02

Near New Hartford, Connecticut 06057

Mike K.

Job Details: 06/30/2025

"All attempts to pull out wall oven have failed, it moves about a quarter of and inch and does not budge further, something hanging up inside cabinet to prevent it from coming out, removed oven door lower grill and is not oven footings. . Will not come out far enough to exchange panel. Will not move side to side either and obstruction is solid on both sides (neither side coming out farther then the other). Explained to cs and he attempted to pull out with me and same. Explained we cannot replace part if it will not come out and to give us a call if when it has been pulled out so we can access. Closing call at this time as next step is not something we can do."

We serviced a

WHIRLPOOL REFRIGERATOR SI

Model WRS311SDHM0A

Near Charlotte, North Carolina 28278

Caleb

Job Details: 06/30/2025

Unit has a leak. Cant find leak but there is a low charge. Customer needs unit in appt as soon as possible. They decided to get new unit.

We serviced a

WHIRLPOOL WASHER TL

Model WFW5605MC1

Near Charlotte, North Carolina 28273

Caleb

Job Details: 06/30/2025

"Drain line was installed 3 feet in the stand pipe causing the unit to syphon water back in the tub. Also noticed that water draining into standpipe was now draining quickly indicating a restriction that can lead to a clog then flooding. Set drain line about 4-7 inches in standpipe. Advised customer proper use and care, informed landlord to contact a plumber to clean stand pipe."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017AS

Near Fort Mill, South Carolina 29707

Caleb

Job Details: 06/30/2025

Lower interlock broken and micro switch as well as plastic from interlock sitting in control housing. Unit needs new interlocks and switches. ; ordrng 1 WPW10156813 (Interlock) and 1 WP8206419 (Interlock) and 2 W10562613 (Cam)s and 2 W10269460 (Switch)s and 2 W10156812 (Spring)s and 1 W10727360 (Switch) and 1 W10269458 (Switch)

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FPS06

Near Fort Mill, South Carolina 29715

Caleb

Job Details: 06/30/2025

"Replaced control. Unit checks fine, if call back order 1 evap panel with thermistor W11610999"

We serviced a

WHIRLPOOL WALL OVEN DBL

Model WOC54EC0HS03

Near Lake Wylie, South Carolina 29710

Caleb

Job Details: 06/30/2025

Found UI non responsive on arrival. Cycled the power and was able to get a portion of the ui to work. Still being extremely unresponsive. When I was able to finally get the microwave to start and time would not countdown will need ui. Unit is also located in a Tight Space requiring extra time.; ordrng 1 W11297728 (Ui)

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES0

Near Ludlow, Massachusetts 01056

Chris B.

Job Details: 06/30/2025

Complaint that the oven didnt heat up ever since the repair. Found disconnected wires on the heating element. Reattached connection and oven working properly. Called office and this would fall under call back. No charge for the visit. Mentioned to customer to run the oven and verify if it the bake cycles good.; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3236RZ00

Near Tega Cay, South Carolina 29708

Mitch H.

Job Details: 06/30/2025

"Removed and replaced main control and user interface. Tested, compressor and all fans operating and cooling properly."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS571CIHZ01

Near Holyoke, Massachusetts 01040

Chris B.

Job Details: 06/30/2025

Replaced all parts and unit working normal. ; used 1 WP4373559 (FITTING 5/16-1/4) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHB1

Near Wallingford, Connecticut 06492

Jimmy R.

Job Details: 06/30/2025

"Installed new panel and ran machine thew a wash cycle, all operations are now working to specs"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPSE

Near Warren, Rhode Island 02885

Lee

Job Details: 06/30/2025

Installed front panel tested okay

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Grafton, Massachusetts 01519

Glenn

Job Details: 06/30/2025

Found lower spray arm not turning it was on an angle upon closer inspection. Replaced spray arm and re-tested lower spray arm still not rotating replaced top up tested all ok

We serviced a

MAYTAG WASHER TL

Model MVW4505MW1

Near Millbury, Massachusetts 01527

Glenn

Job Details: 06/30/2025

Replaced the capacitor ran diagnostics tested all ok ; dspstn on spec-tagged invntry: 1 W11395618 CAPACITOR/INTER COIL

We serviced a

JENNAIR RANGE

Model JDRP548HL00

Near Charlotte, North Carolina 28203

Clinton

Job Details: 06/30/2025

W11319204 order two ui the unit blinking three orange lights left stove this a failed ui stuck key. Ordered two as they are under warranty checked with Paula. Collected labor and trip set up return visit; ordrng 2 W11319204 (User interface control)s

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS325SDHZ11

Near Charlotte, North Carolina 28208

Clinton

Job Details: 06/30/2025

The water fill tube for the ice maker was not attached properly allowing water to go down wall behind panel and make an ice clump hitting the Evap fan motor. I adjusted the tube to allow water to flow properly with dripping down . Asked Paula to verify it in warranty and was ok to service

We serviced a

WHIRLPOOL WASHER TL

Model WFW560CHW4

Near Charlotte, North Carolina 28208

Clinton

Job Details: 06/30/2025

Unit has f5e2 error. Code door does not lock. It clicks over and over order lid lock. ; ordrng 1 W11565030 (Door lock)

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Charlotte, North Carolina 28209

Clinton

Job Details: 06/30/2025

Motor and blower ordering it has a cracked blower wheel. Order both parts set up wed; ordrng 1 W11327190 (Blower wheel) and 1 W11234001 (Motor)

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Charlotte, North Carolina 28210

Clinton

Job Details: 06/30/2025

Vent is completely restricted no air flow at all. Customer will need vents cleared

We serviced a

WHIRLPOOL DRYER

Model WED7500GW0

Near Charlotte, North Carolina 28211

Clinton

Job Details: 06/30/2025

On arrival found unit was not making noise and never did after testing to bottom pan off Checked rollers and idler no issues collected trip charge and moved on

We serviced a

LG REFRIGERATOR FDB

Model LFXS26596S/10

Near Cherryville, North Carolina 28021

Ryan S.

Job Details: 06/30/2025

"Customer complained icemaker clumping. Found no issues with temp, all seals and gaskets are in place not frozen over or damaged. Found most clumping is in right side. Found icemaker leaking intermittently. Ordering icemaker. Informed customer office will call when parts come in. ; rqstng P&A on 1 AEQ73110217 (Ice maker)"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHZ19

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 06/30/2025

"Returned to install heater/harness. Had to use ts thermistor because it was not in ordered assembly. Installed parts. Ran diagnostics, verified proper operation. ; used 1 WPW10384183 (THERMISTOR) from stock"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FPS04

Near Charlotte, North Carolina 28216

Ryan S.

Job Details: 06/30/2025

"Found compresser not coming in during test. Ref complete no cool, checked pins for compressor windings. Found senser to common open. Motor to common 10ohm. Needs compresser . Called techline. St#7741418432 ordering compressor filter dryer. Customer said whirlpool says they would replace it, informed him to call customer service for further information. ; ordrng 1 W11592010 (Compressor) and 1 W11109499 (Filter drier) and 1 2xtimeframe (2x timeframe), states that autho needed"

We serviced a

WHIRLPOOL DRYER

Model MED5630HW2

Near Enfield, Connecticut 06082

Gary V.

Job Details: 06/30/2025

"Inspected and found Ui board getting voltage but not powering on and open thermal fuse, will order parts and call with return date.; ordrng 1 W11316625 (Harness) and 1 W11314476 (Ui panel) and 1 W10909685 (Thermal fuse)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4855HW3

Near Suffield, Connecticut 06078

Gary V.

Job Details: 06/30/2025

"Installed new control board and ran diagnostics test, tested fine."

We serviced a

GE REFRIGERATOR FDB

Model Cye22tshpss

Near Longmeadow, Massachusetts 01106

Gary V.

Job Details: 06/30/2025

"Inspected and found are still abnormally large and frozen together, water must be weeping past inlet valve, replaced valve and please allow 48 hours for ice production."

We serviced a

WHIRLPOOL WASHER TL

Model WTW5000DW3

Near Springfield, Massachusetts 01108

Chris B.

Job Details: 06/30/2025

Complaint that the washer wouldnt run a full cycle. Found error code F7E6 bad actuator. Replaced part and unit working normal.; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Springfield, Massachusetts 01108

Chris B.

Job Details: 06/30/2025

Complaint that the unit would not shut down and keeps running. Found error code F3E1 pressure system failure. Will order control board for a return visit. ; ordrng 1 W11608056 (Control Board)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF555SDFZ08

Near Waxhaw, North Carolina 28173

Clinton

Job Details: 06/30/2025

Order filter housing found unit will have proper flow when the bypass is inserted new filter slows down immediately ; ordrng 1 W11346622 (Water housing)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 06/30/2025

"Checked and tested. Filling and pump/motor starting properly. Cancelled cycle. Entered diagnostics, found F2E2 control error. Ordering control and console. Checked part availability and scheduled return for 7/8 AM ; ordrng 1 W11305296 (Control) and 1 W11192369 (Console)"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKB0

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 06/30/2025

Installed drain hose tested all ok ; dspstn on spec-tagged invntry: 1 8269144A DRAIN HOSE

We serviced a

WHIRLPOOL WASHER TL

Model WTW5010LW1

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 06/30/2025

Installed gear case and agitator and on prior visit the cam tested all ok no more noise

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS321SDHW01

Near Springfield, Massachusetts 01119

Gary V.

Job Details: 06/30/2025

"Arrived and found Customer had a ff side door stop sent by whirlpool that she wanted installed and I installed door stop, door is opening and closing a designed, tested fine."

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LW0

Near Springfield, Massachusetts 01119

Gary V.

Job Details: 06/30/2025

"Installed parts listed and found slider needed to be replaced also, replaced slider and cycled thru diagnostics and tested fine.; used 1 W10734521 (SLIDER) from stock"

We serviced a

MAYTAG WASHER TL

Model MVW7230HW1

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 06/30/2025

"Complaint unit will not stay connected to Wi-Fi. Continuously drops connection all of the time. Wi-Fi modem is less than 10 feet from washing machine. Ive replaced user interface Wi-Fi module as user interface shipped was damaged as far as the plastics go swapped control boards off of use your interface with each other All touch functions and pairing functions are now working properly upon departure cannot assist customer with Wi-Fi connections, but all functionality is working perfectly."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Bristol, Connecticut 06010

Mike K.

Job Details: 06/30/2025

"Unit is under 1yr wp warranty per service bench. Broken adjuster, replaced and tests fine"

We serviced a

AMANA DISHWASHER

Model ADB1400AMB0

Near Bristol, Connecticut 06010

Mike K.

Job Details: 06/30/2025

"Unit is under 1yr wp warranty per customer reciept, took photo. Unit goes through drain, fill, valve ash motor not running. Replaced sump assy and working fine"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS312SNHW05

Near Bristol, Connecticut 06010

Mike K.

Job Details: 06/30/2025

"Broken freezer door switch, replaced and working fine; used 1 W11384469 (LIGHT SWITCH) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF555SDFZ15

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 06/30/2025

"53 g r600 complaint compressor keeps click and humming. I found upon arrival unit appeared to have had a full charge still in system when cutting off filter dryer filter dryer appears to be fine bead wise compressor pre-ID is an R134 a compressor not an R 600 compressor compressor pre-ordered will not fit is too large dimensionally for refrigerator compartment where compressor goes. Unit is holding a deep vacuum unit also held 250 psi of nitrogen with no leakage occurring. Placed unit into a deep vacuum will monitor and verify no leaks when I come back; ordrng 1 W11547313 (Compressor), used 1 W11109499 (FILTER DRIER-TUBE R600a) from stock"

We serviced a

MAYTAG WASHER TL

Model MVW7230HW1

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 06/30/2025

Complete washing machine making loud grinding noise during spin cycle will not drain water out. Will not spin water out. I found rotor bolt was completely backed off laying on floor upon arrival. I tightened rotor bolt secured properly. No further issues found performed a DLMS calibration cycle on control no abnormal noises or water pressure issues seen at this time.

We serviced a

WHIRLPOOL WASHER TL

Model MVWB835DW4

Near Matthews, North Carolina 28104

Jonathan J.

Job Details: 06/30/2025

"Complete washing machine making a scraping noise during spin and agitation. I found slider has come apart, causing damage to slider causing noise to occur. Replaced slider tested operations unit now operating quietly. ; used 1 W10734521 (SLIDER) from stock"

We serviced a

WHIRLPOOL WASHER FL

Model WFW6620HW0

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 06/30/2025

"Replaced all previously ordered parts tested operations no water leaking. Everything is working fine no excessive bounce from tub. Water is all draining out properly as of now. if customer has any additional out of balance issues occurring, it is due to improper loading of the machine."

We serviced a

MAYTAG WASHER FL

Model MHW8630HC1

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 06/30/2025

Complaint washing machine leaking dispenser over filling machine keeps flashing F8E1LF machine when filling with water is very loud I found error codes F8e1 f5e4 f0e5 f5e2 I found unit leaking from gasket. I found cold water inlet valve is squealing unit continuously overfilling per customer ordering all associated parts for customers complaints and error codes.; ordrng 1 W11384425 (Gasket) and 1 W11688994 (Valve) and 1 W11688995 (Valve) and 1 W11316246 (Switch) and 1 W11316250 (Latch)

We serviced a

KITCHENAID WALL OVEN

Model KOSE500ESS20

Near Holden, Massachusetts 01520

Glenn

Job Details: 06/30/2025

Installed control panel tested all ok.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS588FIHV00

Near Worcester, Massachusetts 01604

Glenn

Job Details: 06/30/2025

Icemaker not making ice discovered that the wiring harness is broken inside the freezer door. We need to order a new freezer door.; rqstng P&A on 1 LW11038917 (Blk stainless steel door)

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF577KPS03

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 06/30/2025

"On arrival found refrigerator display showing PF. Confirmed power failure. No compressor and fans not starting. Entered diagnostics, could not get any fans or compressor to run. Pulled unit out, removed machine compartment cover. Tested, found no power from control to compressor or condenser fan. Removed control cover and tested. Has proper incoming voltage. Unplugged and cycled power. Compressor and condenser fan now running. Took amp draw on compressor, running at .7 amps and warm condenser line. Compressor operating properly. Evaporator fan still not running. Entered diagnostics, tested fan, would not start. Ordering control and evaporator fan. Checked part availability and advised customer office will call to schedule when parts arrive. Leaving compressor on ticket in case needed once other components are working.; ordrng 1 W11756839 (Control) and 1 W11578030 (Evaporator fan)"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 06/30/2025

"Checked and confirmed gas leak at burner valve. Ordering manifold assembly. Checked part availability and scheduled return for 7/8 AM. Called safety dept. spoke to Misty. Advised her of findings and parts ordered.; ordrng 1 W11510000 (Manifold), dspstn on spec-tagged invntry: 1 718-202-G1 COMBUSTIBLE GAS DETECTOR"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204EPA4

Near Canton, Connecticut 06019

Mike K.

Job Details: 06/30/2025

"Cs says the dispenser opens intermittently. Replaced dispenser and ran diagnostic cycle, dispenser opened fine."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4955HW3

Near Canton, Connecticut 06092

Mike K.

Job Details: 06/30/2025

"F5e3, F3e1 errors and n history, hose not kinked or clogged. Replaced control and ran diagnostic cycle fine."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near East Providence, Rhode Island 02916

Lee

Job Details: 06/30/2025

"Customer states unit continues to drainFound error code for pressure sensor, replace control, tested okay"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Fort Mill, South Carolina 29715

Clinton

Job Details: 06/30/2025

Installed evap fan lights and control. Unit is cooling properly at this time now no issues

We serviced a

MAYTAG WASHER FL

Model MHW6630HW1

Near Springfield, Massachusetts 01109

Chris B.

Job Details: 06/30/2025

Complaint that the clothes will come out all wet. Found debris trapped in the drain trap and some setting the spin was set to off. Cleared out debris and adjusted setting back to spin on. Unit working properly.

We serviced a

SAMSUNG RANGE

Model NX58H5600SS/AA

Near Monson, Massachusetts 01057

Chris B.

Job Details: 06/30/2025

Complaint that the oven is not heating. Found bad igniter. Quoted for parts and labor. Replaced part and unit working normal. 1yr warranty on parts and labor.; used 1 12400035 (IGNITOR FLAT) from stock

We serviced a

SAMSUNG RANGE

Model NX60A6511SS

Near Palmer, Massachusetts 01069

Chris B.

Job Details: 06/30/2025

Complaint that the oven wouldnt hold proper temperature. Found bad igniter and found sensor bent and will order both parts for approval.; rqstng P&A on 1 DG94-01441A (Igniter) and 1 DG32-00002B (Temp Sensor)

We serviced a

MAYTAG WASHER TL

Model MVW7232HW2

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 06/30/2025

"Returned to install gearcase stator, rotor clutch slider. Verified proper operation. Ran unit through service diagnostics, all functions working except customers cold water at home not working. She is having lumber come for that issue. Unit working as designed."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4855HW3

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 06/30/2025

Came to repair issue where cyst stated unit continues to run. Pressure hose is connected on both ends with no leaks.Plugged unit in and unit constantly drains. Can not run service diagnostics. Replaced control board from pre Id ts. Ran unit through quick wash. Unit filled and started wash cycle. Verified proper operation.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4855HW3

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 06/30/2025

Found drain pump constantly running. Replaced control board from pre id ts . Ran unit through quick wash. Unit filled and started washing. Verified proper operation.

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHZ19

Near Woonsocket, Rhode Island 02895

Lee

Job Details: 06/30/2025

"Installed compressor, found no leaks, left Evap with customer."

We serviced a

SAMSUNG RANGE

Model NE63T8511SSAA

Near Webster, Massachusetts 01570

Glenn

Job Details: 06/30/2025

Found left front burner will only operate on high. We need to replace the infinite switch. Order part ; rqstng P&A on 1 Dg44-01006d (Dual switch)

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT518SZFM05

Near Woonsocket, Rhode Island 02895

Lee

Job Details: 06/30/2025

"Installed fan, tested okay"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 06/30/2025

"Customer compl unit fills and wont wash, found defective sump . Replaced sump from ts. Ran unit and unit filled and started washing. Verified proper operation. ; used 1 W11613479 (MOTOR/SUMP) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 06/30/2025

Found faulty drain pump error.replaced drain pump from pre id ts. Ran unit. No leaks. Verified proper operation.

We serviced a

LG REFRIGERATOR

Model LFDS22520S/04

Near Springfield, Massachusetts 01109

Gary V.

Job Details: 06/30/2025

"Attempted to install compressor and while braising the condenser fan motor started to melt and caught on fire burning wire harness in cabinet, unit will not be able to be repaired.; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF993FIFM00

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 06/30/2025

"Complaint fresh food section is not cooling at all. Is reading 67? inside of zone. I found evaporator was completely frozen over. I had to defrost evaporator fully to be able to remove evaporator cover. I replaced evaporator cover and main control board per service pointer, and S code no further issues found with refrigerator at this time refrigerator is cooling perfectly fine upon departure."

We serviced a

MAYTAG DRYER

Model MED6230HC4

Near Douglas, Massachusetts 01516

Glenn

Job Details: 06/30/2025

Point some of the cycles come up is not available other cycles have the wrong time for the cycle. Installed parts tested all ok cycles and times now work properly

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT630PYR3FS

Near Walpole, Massachusetts 02081

Aimee

Job Details: 06/30/2025

"Found the cables broken on the ring side .; rqstng P&A on 2 WD01X30378 (Cables)s and 2 WD16X21836 (Wheels)s, states that autho needed"

We serviced a

LG REFRIGERATOR SXS

Model LRSES2706V/01

Near Foxborough, Massachusetts 02035

Aimee

Job Details: 06/30/2025

Customer said the freezer didnt go bellow 22 in freezer.Installed fresh food damper and freezer TstatCust returned temps to 0-38Complete24 hour before re load fully Cwa

We serviced a

FRIGIDAIRE REFRIGERATOR TM

Model LFTR1835VF6

Near Norton, Massachusetts 02766

Aimee

Job Details: 06/30/2025

Found the shelf fell and the tabs that are fitted in door came off cant hang shelf Needs new fridge door.; rqstng P&A on 1 5304532165 (Fridge door)

We serviced a

WHIRLPOOL DRYER

Model WED8127LW0

Near Norton, Massachusetts 02766

Aimee

Job Details: 06/30/2025

"Found the heater open , replaced with truck stock completeIs now heating; used 1 WP3387747 (Heater) from stock"

We serviced a

BOSCH REFRIGERATOR BO

Model B36FD50SNS/01

Near Southington, Connecticut 06489

Andre

Job Details: 06/30/2025

Ck unit upon arrival once finally found diagnostic information. Cycle power and hold button for 10 second to allow self diagnostic ice maker did not cycle but did call for water. Quote customer for ice maker replace with labor and customer declined estimate repair

We serviced a

WHIRLPOOL RESIDENTIAL REFR

Model WRX735SDHZ07

Near Southington, Connecticut 06489

Andre

Job Details: 06/30/2025

Ck unit upon arrival and found water leaking from ice maker mold submitted ice maker for Authorization parts Tentative P/A; ordrng 1 W11548540 (Ice make)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF555SDFZ11

Near Wolcott, Connecticut 06716

Andre

Job Details: 06/30/2025

Ck unit upon arrival and remove and install door with gasket door closure and nameplate heat seal gasket for proper suction unit now operating to manufacturers specs ; dspstn on spec-tagged invntry: 1 W10830055 DOOR GASKET

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Waterbury, Connecticut 06704

Andre

Job Details: 06/30/2025

Ck unit upon arrival and remove and install control calibrate unit .unit is now operating to manufacturers specs

We serviced a

MAYTAG WASHER TL

Model MVW6230HW3

Near Wolcott, Connecticut 06716

Andre

Job Details: 06/30/2025

"Ck unit upon arrival and found F7E1 error code. Quote customer for repair and install actuator and calibrate unit, ran quick wash cycle and monitor to make sure unit is advancing unit is now operating to manufacturers specs ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Norton, Massachusetts 02766

Aimee

Job Details: 06/30/2025

"Installed Acuator , cam and belt with new control. Calibrated and ran a wet load to spin Cwa on the noise only happens every 3 to 4 washes"

We serviced a

WHIRLPOOL DRYER

Model Wed94hexw2

Near Mansfield, Massachusetts 02048

Aimee

Job Details: 06/30/2025

Installed pulley and belt and ran sounds betterAlso advised Cust to clean the vent; dspstn on spec-tagged invntry: 1 661570V BELT and 1 W10837240 IDLER PULLEY

We serviced a

WHIRLPOOL WASHER TL

Model wtw7000dw0

Near York, South Carolina 29745

Mitch H.

Job Details: 06/30/2025

Tested and ran diagnostics. Confirmed F5E3 lid lock error. Removed and replaced lock. Ran diagnostics test cycle. All components now operating properly.

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LC1

Near Simsbury, Connecticut 06070

Mike K.

Job Details: 06/30/2025

"Unit was unplugged on arrival, plugged in and drain pump running, lid is locked with load in unit, looks to be no water in unit, let run. Gives an f9e1 error and pump keeps running, same if pressure hose is disconnected. Unit will go into diagnostics, but keeps pump running and component test not working for any functions. Quoting for control, quote saved, cs will think on it, collected for service call only"

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