We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ01
Near Charlotte, North Carolina 28202
Caleb
Job Details:
01/10/2025
"Fresh food door not closing properly. Attempted to correct gasket with heat gun. Door still not closing. Theres nothing blocking the door, I removed all food items from the shelf and door still not closing. From on site maintenance she stated that when they order these units and request the door to open from the opposite side they all have the same issue. Spoke with Techline. Techline advised to confirm if its an install issue by swapping the door back and seeing if they function properly. Installers will need to swap doors and confirm function. SR#7740714662"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Charlotte, North Carolina 28215
Clinton
Job Details:
01/10/2025
Customer stated the fridge had not cooled properly for 3 days and that it is now cooling again. Customer stated the was condensation on the top of fridge from freezer cooling Chanel. The the unit had possibly frozen the port up from hot hots in fridge. And thaws unit isnt having a defrost issue unit fan operating
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Charlotte, North Carolina 28215
Clinton
Job Details:
01/10/2025
Heater was disabled. Ran diagnostics cleared codes confirmed heater functioning at this point and time. Customer hot water at sink takes several minutes to heat. Water under filter is normal for this unit it no functional failures at this time. Customer complained on dirt on rack looks to be hard water orange substance build up advise to run clean tables and vinegar
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Charlotte, North Carolina 28215
Clinton
Job Details:
01/10/2025
Unit had a bad igniter replaced ignitor from truck stock. Unit working properly. ; used 1 12400035 (IGNITOR FLAT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
01/10/2025
Returned to install door and mullion. Verified proper operation. Customer looked over door before leaving:
We serviced a
MAYTAG WASHER
Model MVWC300VW1
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
01/10/2025
Customer complain unit not spinning bypassed lid switch and found unit is spinning but clutch is bad if weight is in drum drum not spinning new clutch scheduled to return call for 1-17-25 ; ordrng 1 WP8299642 (Clutch kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM05
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
01/10/2025
"Returned to install compressor and evaporator, installed parts, pulled vacuum 20min steady no leaks. Charged 49g r600. Verified proper frost pattern. I forged customer to give 24hr for proper cool. ; dspstn on spec-tagged invntry: 1 W11504423 COUPLER 8/2 NR AL 00 , used 1 R600A (R600A 14.8 OZ), and 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
01/10/2025
Customer complain unit just keeps spinning and spinning wont start. Found rotor was loose. Also found oil splattered all the way around underside of unit oil leaking from gearcase needs new gearcase slider and wash plate. Ordering parts and customer office Will call and parts come in.; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider) and 1 W10902814 (Wash plate)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Charlotte, North Carolina 28215
Clinton
Job Details:
01/10/2025
Replaced control and harness unit drains and washes after repair.
We serviced a
AMANA DISHWASHER
Model ADB1400AMW0
Near Charlotte, North Carolina 28212
Clinton
Job Details:
01/10/2025
Replaced control unit working properly after repair
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Charlotte, North Carolina 28208
Caleb
Job Details:
01/10/2025
"Customer states that she thought the unit had a 10 year warranty and doesnt want service, shes not home. Spoke to her through her daughters phone."
We serviced a
JENN-AIR REFRIGERATOR
Model JBSFS48NMX00
Near Charlotte, North Carolina 28209
Caleb
Job Details:
01/10/2025
SR#7740544081.
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ4
Near Charlotte, North Carolina 28214
Caleb
Job Details:
01/10/2025
Unit needs new light bulb. Burner head would not sit flush and prevented gas from flowing through burner head properly. Replaced burner head and now works as designed. ; ordrng 1 WPW10571723 (Light)
We serviced a
MAYTAG WALL OVEN
Model MMW9730FZ06
Near Lake Wylie, South Carolina 29710
Mitch H.
Job Details:
01/10/2025
"Breaker was off to oven on arrival. Turned breaker back on, ran diagnostics, no stored error codes. Turned breaker off, pulled oven partially from wall. Removed and replaced user interface. Turned breaker on. Oven light still on and cannot turn off. Tested oven, found no outputs from main control. Ordering control. Advised customer that office will call to schedule when part arrives. Customer is going to contact Whirlpool to check if part can be expedited. Left other parts with customer.; ordrng 1 W11097386 (Main control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Clover, South Carolina 29710
Mitch H.
Job Details:
01/10/2025
Removed and replaced all LED light modules. All functional and operating properly
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW3
Near Charlotte, North Carolina 28207
Mitch H.
Job Details:
01/10/2025
"Replaced control, and harness. Washer will not power on. Reordering control, console and harness. Will require 2 technicians to remove washer from pan. Customer has already paid for 2nd tech.; ordrng 1 W11482418 (Control) and 1 W11318817 (Console) and 1 W11318751 (Harness) and 1 W11133142 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Lake Wylie, South Carolina 29710
Mitch H.
Job Details:
01/10/2025
"Customer had refrigerator thawed and unplugged on arrival. Checked freezer door, opens and closes properly. Seal is good. Both crisper drawers broken. Requesting P&A for drawer parts.; rqstng P&A on 2 WPW10688114 (Drawer front)s and 1 W10850377 (Drawer)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Clover, South Carolina 29710
Mitch H.
Job Details:
01/10/2025
Removed and replaced broken stop. Now operating properly.
We serviced a
MAYTAG RANGE
Model MER8800FZ6
Near Worcester, Massachusetts 01606
Glenn
Job Details:
01/10/2025
Replaced shorted infinite switch tested all ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Worcester, Massachusetts 01605
Glenn
Job Details:
01/10/2025
Installed parts tested all ok
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Worcester, Massachusetts 01604
Glenn
Job Details:
01/10/2025
Drilled out coin box installed new part tested all ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF24BB6200QLAA. 02
Near Sharon, Massachusetts 02067
Aimee Z.
Job Details:
01/10/2025
Installed new cover and ice maker support complete
We serviced a
ELECTROLUX WASHER
Model ELFW7637AW1
Near Medway, Massachusetts 02053
Aimee Z.
Job Details:
01/10/2025
Cust had drain needs drain pump power there; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WED8000DW0
Near Franklin, Massachusetts 02038
Aimee Z.
Job Details:
01/10/2025
"Found needs a tune up the pully wheel scratched up .Greased the pully before put on still noisy Found the shaft to the idler is scratched up and grease didnt help ; rqstng P&A on 1 W10837240 (Idler), dspstn on spec-tagged invntry: 1 4392067 DRYER REPAIR KIT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
01/10/2025
Complaint not dispensing water unit was just installed per customer three weeks ago. Just bought the house three weeks ago. Unable to provide closing documents at this time. I found waterline behind refrigerator was pinched. Also found icemaker filter tube was completely frozen over due to water restriction. I cleared blockage at icemaker fill tube pinched waterline hose tested operations no further issues found with refrigerator at this time. Unit is dispensing water perfectly fine.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Unionville, North Carolina 28110
Jonathan J.
Job Details:
01/10/2025
Complaint washing machine will not spin. Would not drain water still left in the bottom lid will not lock. I found rotor stator nut had backed its way loose I found latch had completely failed. Strike was fine. I performed a DLMS calibration control calibration cycle tested operations. Everything is now working properly. I started a quick wash cycle before departure. Unit was working with no issues. Customer stated she went into diagnostics fault history and cleared all previous error codes prior to arrival. And did not collect any record of fault coats; used 1 W11700916 (DOOR LOCK) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Worcester, Massachusetts 01604
Glenn
Job Details:
01/10/2025
Installed control and calibrated washer tested all ok also instructed customer on proper loading and soap usage
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Worcester, Massachusetts 01609
Glenn
Job Details:
01/10/2025
Installed parts tested all ok ; dspstn on spec-tagged invntry: 1 W10528947 HUB
We serviced a
MAYTAG WASHER
Model mhw5500fc0
Near Charlotte, North Carolina 28278
Brandon
Job Details:
01/10/2025
Complaint unit is not spinning clothes. ; ordrng 1 WPW10448876 (Pressure switch) and 1 W10575334 (Dispenser)
We serviced a
KITCHENAID WALL OVEN
Model KOEC530PSS00
Near Worcester, Massachusetts 01609
Glenn
Job Details:
01/10/2025
"The oven door is bowed and or warped and hitches to the left when it closes auto parts, new oven door assembly hinges, and receivers; ordrng 1 W11600222 (Stainless door assembly) and 1 W11665203 (Left hinge) and 1 W11712405 (Receiver) and 1 W11712406"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Charlton, Massachusetts 01507
Glenn
Job Details:
01/10/2025
Tested found multiple error codes F7E1 & FA E2 needs the motor pump and active vent motor. Order added part while use motor pump on return visit. ; ordrng 1 W11649995 (Active Vent)
We serviced a
LG REFRIGERATOR
Model LRMXF2806S/00
Near Wrentham, Massachusetts 02093
Aimee Z.
Job Details:
01/10/2025
"1f fan problem . No ice door or freezer Needs fan and PcbShut ice makers off ; rqstng P&A on 1 AEB73764530 (Grill assy with fans) and 1 EBR86093741 (Pcb), states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT740SALW3
Near Chicopee, Massachusetts 01022
Chris B.
Job Details:
01/10/2025
Complaint that the dishwasher dispenser is not opening. Found bad dispenser and replaced part and unit working normal.
We serviced a
MAYTAG WASHER
Model MVW8765FW2
Near South Hadley, Massachusetts 01075
Chris B.
Job Details:
01/10/2025
Complaint that the washer is making a grinding noise and leaking from the bottom. Found bad gear case with heavy oil leak. Quoted for parts and labor. Customer decided to go into a new one. Collected trip fee.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Belchertown, Massachusetts 01007
Chris B.
Job Details:
01/10/2025
"Replaced control board and ran a calibration, diagnostic and a Quick Wash. Found no issues."
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Belchertown, Massachusetts 01007
Chris B.
Job Details:
01/10/2025
"Complaint that the washer is not starting any cycles. Found error codes F6E3, F0E2, F0E5, F5E2. Tried running diagnostics and would stop in different settings. Found bad control board will order latch as backup. Error Code F6E3 keep coming up. Found all connections to the control ok. ; ordrng 1 W11316623 (control Touch) and 1 W11322901 (Control Board) and 1 W11565030 (Door Lock)"
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Belchertown, Massachusetts 01007
Chris B.
Job Details:
01/10/2025
Complaint that the start button is not responding. Found bad touch panel. Quoted parts and labor. Will order part for a return visit. Collected in full.; ordrng 1 W11371420 (Control Touch Panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Amherst, Massachusetts 01002
Chris B.
Job Details:
01/10/2025
Complaint that the refrigerator freezer drawer would fall off and top bin would fall on bottom bin. Found bad rail making the top drawer fall and damaging the mid bin underneath damaging the mid drawer. Will put in part for approval. ; rqstng P&A on 1 W10850332 (Freezer Top Rail Left) and 1 W10493169 (Top Bin) and 1 W10858092 (Freezer Top Rail Right) and 1 W10858802 (Mid Drawer Freezer)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Somers, Connecticut 06071
Gary V.
Job Details:
01/10/2025
"Inspected and found drive pulley bolt loose, tightened and cycled, tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near East Windsor, Connecticut 06016
Gary V.
Job Details:
01/10/2025
"Inspected and found multiple problems, door gaskets torn, module broken and door switchs broken, replaced module and will submit estimate for rest of parts needed and call for return date.; rqstng P&A on 2 W10830055 (Gasket)s and 2 W11396033 (Door switch)s"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Suffield, Connecticut 06078
Gary V.
Job Details:
01/10/2025
"Inspected and found motor overheating and main acu failing to advance to spin, will order parts and call for return date.; ordrng 1 W11686050 (Motor) and 1 W11608056 (Main acu)"
We serviced a
WHIRLPOOL RANGE
Model WFES3030RB0
Near Plainville, Connecticut 06062
Andre
Job Details:
01/10/2025
Ck unit upon arrival and install door seal order by previous technician
We serviced a
MAYTAG DRYER
Model MED7100DW0
Near Windsor Locks, Connecticut 06096
Gary V.
Job Details:
01/10/2025
"Inspected and found multiple problems, drum warped causing noise, supports worn out causing noise and motor and blower out of alignment causing vibration, will submit estimate and call for return date. Customer knows to call when drum arrives.; rqstng P&A on 1 W10541657 (Drum) and 4 WPW10314173 (Support)s and 1 WP697772 (Wheel) and 1 W11105178 (Motor) and 1 WP8066184 (Pulley)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near West Hartford, Connecticut 06117
Ruben C.
Job Details:
01/10/2025
Checked unit found terminal block burnt cuasing no heat replaced terminal block tested operation normal heating normally unit is not connected to vent rent a center installed no our responsibility ; used 1 279320 (Terminal block) from stock
We serviced a
WHIRLPOOL DISH DRAWER
Model WDF341PAPW2
Near South Windsor, Connecticut 06074
Ruben C.
Job Details:
01/10/2025
Replaced sump assy and wash arms tested operation normal ran diagnostics normal water is being pushed with more force now draining normal
We serviced a
MAYTAG WASHER
Model MAV8551AWW
Near Newington, Connecticut 06111
Ruben C.
Job Details:
01/10/2025
Checked unit timer feels very loose to turn cust intermitently does not get water going in gave cust estimate for timer have informed cust has 7 days to decide
We serviced a
KENMORE DRYER
Model ="796.81728000"
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
01/10/2025
"Checked over unit and found unit had stopped running due to rubber lint Catcher stuck in blower wheel, removed lint housing and removed stuck rubber from blower wheel checked blower wheel for damage and it is ok and spinning normally. Cleaned lint trap and ran unit tested for heat and unit is now operating properly"
We serviced a
SAMSUNG WASHER
Model WF42H5200AP/A2
Near Attleboro, Massachusetts 02703
Aimee Z.
Job Details:
01/10/2025
Found the spin basket broke and split the front of the tub Needs tub completeCust buying new
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Norton, Massachusetts 02766
Aimee Z.
Job Details:
01/10/2025
Installed new drain pump complete
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Plainville, Connecticut 06062
Andre
Job Details:
01/10/2025
Ck unit and was unsuccessful of remove old blower wheel. Broke apartment blower wheel and install motor with new blower wheel and hinges. Unit now operating to manufacturers specs
We serviced a
JENN-AIR WALL OVEN
Model JMW2427IL03
Near Cornelius, North Carolina 28031
Johnny
Job Details:
01/10/2025
Error code f1e6 generative error. Will need inverter board magnetron and microwave acu. Contact cx when parts arrive.; ordrng 1 W11346197 (Magnetron) and 1 W11325784 (Microwave appliance manager) and 1 W11325604 (Inverter board)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Mooresville, North Carolina 28117
Johnny
Job Details:
01/10/2025
"Cx stated buzzing when starting a load, confirmed complaint. Noise coming from water valve. Replaced valve. Ran service cycle, cx confirmed noise no longer present, working as designed.; used 1 W11210459 (VALVE(USE ORIGINAL HARNESS)) from stock"
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Clover, South Carolina 29710
Mitch H.
Job Details:
01/10/2025
"Disassembled washer. Removed and replaced control, lid latch, and harness. Reassembled. Ran control calibration and automatic test cycle. Both completed correctly. Tested washer in Quick wash cycle, operating properly and normally."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW06
Near Gastonia, North Carolina 28052
Mitch H.
Job Details:
01/10/2025
"Removed and replaced compressor and related parts. Charged to 250psi with nitrogen, checked for leaks. None found. Evacuated nitrogen, pulled vacuum. Weighed in correct charge,45g, of R600 refrigerant. Compressor operating and cooling properly ; dspstn on spec-tagged invntry: 1 W11504420 COUPLER 8/6 NR MS00 and 1 W11504448 COUPLER"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Springfield, Massachusetts 01118
Mike K.
Job Details:
01/10/2025
"Unit is under 1yr wp warranty per service bench F8e4 only error in history. Found water in lower tray, cleared and ran diagnostic cycle. No leaks found. Explaining possible sources and how to access tray."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
01/10/2025
"Removed old compressor and pumped unit down into a vacuum checking for leaks unit held for 15 min at vac, brazed in filter drier and new compressor filled with r600 and checked pressures. Unit holding at 80 on high side -7on low advised customer to give unit 24 hrs so temps can regulate"
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Bristol, Connecticut 06010
Ruben C.
Job Details:
01/10/2025
Checked unit found timer is too tight to turn broke knob replaced timer and knob tested operation normal ran heat normal
We serviced a
SAMSUNG WASHER
Model WA45T3200AW/A4
Near Litchfield, Connecticut 06778
Andre
Job Details:
01/10/2025
Ck unit upon arrival and customer vacuum most of the water. Tilt unit towards front to change drain pump and other parts ran unit calibration and fill unit and unit is now draining to manufacturers specs
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS04
Near Hampden, Massachusetts 01036
Jorden
Job Details:
01/10/2025
"Arrived and found error codes F2E1 (stuck key), F6E6 & F6E8 (communication failures between controls) stored in system again, cleared codes and contacted tech support. They advised to take average temperatures of multiple cycles and to replace the same control and UI as before. Provided customer the SR # listed below and placed an order under p/a for new controls. SR #7740714098; rqstng P&A on 1 W11179310 (cntrl-elec) and 1 W10588755 (panl-cntrl)"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ05
Near Harwinton, Connecticut 06791
Andre
Job Details:
01/10/2025
Ck unit upon arrival and install both door gasket and heat gasket for proper suction; dspstn on spec-tagged invntry: 1 W10830162 DOOR GASKET GRY
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Norton, Massachusetts 02766
Aimee Z.
Job Details:
01/10/2025
Installed control latch and strike .Ran calibrated and dianostics Left on a tub cleaning ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE and 1 W11700916 DOOR LOCK
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near York, South Carolina 29745
Brandon
Job Details:
01/10/2025
On arrival installed timer. Tested unit and it heated properly and turned as designed. No other issues found.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
01/10/2025
"Tested dryer and found unit would not tumble, checked belt and found motor pulley broken off belt ripped and rollers hanging up. Replaced motor and repair kit lubed and ran a cycle. All operations are now working to specs ; used 1 4392065 (DRYER REPAIR KIT), and 1 279827 (MOTOR) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Watertown, Connecticut 06779
Jimmy R.
Job Details:
01/10/2025
"Ran dryer due to when customer would use the wrinkle shield the unit would skip and go right to done, cycled unit to wrinkle setting and checked timer connections found when getting to wrinkle cycle it would skip it found connection at back of timer loose causing this to not stay on, fixed wires in molex to. See a connection and unit is now cycling on the winkle control beeping and shutting off every few min, all operations now working to specs"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Springfield, Massachusetts 01119
Mike K.
Job Details:
01/10/2025
"Replaced control board, ran diagnostic cycle fine. Ran normal cycle through sense and into agitate. Cancelled and drained fine. Ran drain and spin and operating properly"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSC2352AF1
Near Springfield, Massachusetts 01151
Mike K.
Job Details:
01/10/2025
"Filter housing is leaking pulled out water filter and all looks fine, leaking from back of housing. Ordering manifold, base and some tubbingOffice to contact to schedule return 2 calls needing parts so schedule return together; ordrng 1 5304524817 (Manifold) and 1 5304526050 (Base) and 1 242220126 (Water tube valve to filter) and 1 242220119 (Water tubing)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBH00
Near Watertown, Connecticut 06795
Jimmy R.
Job Details:
01/10/2025
Checked over unit and found right side fridge door gasket ripped and magnet falling out causing a poor seal. Replaced gasket and heated to seal properly checked over all other operations and unit is now operating to specs
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Palmer, Massachusetts 01080
Jorden
Job Details:
01/10/2025
"Arrived and found a partial frost pattern (took photo and attached to ticket) and compressor drawing 2.6amps. Temps only reaching 40? in the FZ. Compressor sounds like its struggling, likely an inefficient compressor. Ordering kit and 2nd time slot. ; ordrng 1 W11736670 (Compressor kit) and 1 123890 (2 time slot)"
We serviced a
LG REFRIGERATOR
Model LFC20770ST
Near Enfield, Connecticut 06082
Gary V.
Job Details:
01/09/2025
"Inspected and found ice maker over spilling when harvesting causing block of ice in the ice bin, quoted for replacement and he will call if wants repaired."
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Southampton, Massachusetts 01073
Jorden
Job Details:
01/09/2025
"Arrived and just before I got to work I rediagnosed, found no error codes and unit spinning as expected despite slight wobble mentioned on prior visit. Found drain line is very high exceeding 6ft, contacted tech support and they confirmed through photo visual that drain line is to high. This can cause to much water to siphon back into the tub which can re-wet the clothes and/or cause the tub to go off balance effectively causing the clothes to not spin out. Advised customer to have a plumber investigate the drain to see if anything can be done to lower the stand pipe, also provided customer with SR # listed below to contact customer service for any further guidance. SR #7740701087"
We serviced a
MAYTAG RANGE
Model MER4600LS3
Near Watertown, Connecticut 06779
Jimmy R.
Job Details:
01/09/2025
"Tested unit and found customer having issues with steam clean not working and unit squeaking wile running A bake cycle, advised customer on how steam clean works and the best way to use it also the noise is coming from the bake element when it heats up it will expand and move making noise when is cools it does same thing advised customer to use a baking safe mat under element to stop noise and it will keep oven clean. All operations are working to specs"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Waterbury, Connecticut 06706
Jimmy R.
Job Details:
01/09/2025
"Tested unit and found front right burner would come on when on high then cycle off quickly when putting it on a medium heat it would send 240v for a second then shut off never heating up correctly. Tested infinite switch and replaced retested and burner is now staying on during a high heat but medium and low it wont stay on long enough, unit will need new front right element also left front, parts tentative p/a ; ordrng 1 W11047722 (Surface element) and 1 W11517959 (Left front), used 1 WP3149404 (INFINITE SWITCH) from stock, states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBS3
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
01/09/2025
"Tested unit and found unit would error out and drain never washing, checked errors and found 8-4 over fill switch open 9-2 drain motor issue, removed drain pan and empty water ran a test cycle checking for leaking and found water dripping from water line connection tightened up line and stopped the drip. Ran a diagnostics cycle clearing errors and checking unit advised water was dripping from water line I had tightened it up but it should be replaced warranty does not cover water lines. Unit is operating normally and now connections are dry"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Concord, North Carolina 28025
Johnny
Job Details:
01/09/2025
"Unit not powering on, investigated issue, confirmed complaint. Discovered wire came loose and touch casing of dryer causing unit to trip breaker. Replaced terminal block. Tested unit. Working as designed.; used 1 279320 (TERMINAL BLOCK) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Millbury, Massachusetts 01527
Glenn
Job Details:
01/09/2025
SR 7740701013 called tech support regarding rust inside dishwasher and on the outer door see pictures. Per each line this is not covered and is likely caused by the water?? He did mention that the outer door should not be rusting. Customer to call customer service regarding the outer door. Customer should clean the inside of dishwasher with dishwasher magic
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Worcester, Massachusetts 01609
Glenn
Job Details:
01/09/2025
Installed. 3rd level spray arm all tested ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
01/09/2025
Complete icemaker in the freezer leaking cannot get it to stop no matter what no lights in the top of the refrigerator section When doors opened and closed makes a horrible noise middle drawer just falls out when open have to constantly put back on track. I found all complaints too true I found both stops are broken. I found real on the right side is broken. I found icemaker funnel is broken causing water to leak and I found LED lights. Multiple have failed. Ordering all applicable parts For repair.; ordrng 1 W10886939 (Ice maker) and 1 WPW10485096 (Stop) and 1 WPW10485089 (Stop) and 1 W11668671 (Rail) and 1 W11683243 (Led kit 9+3 wht bzl)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW06
Near Monroe, North Carolina 28112
Jonathan J.
Job Details:
01/09/2025
Replaced filter tube tested operations no leakage occurring no additional issues found everything is working properly as of right now.
We serviced a
KITCHENAID M/W OTR
Model KMHC319LSS00
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
01/09/2025
"Ran microwave and found when exhaust fan is running it would make a ticking noise like something was hitting, removed cover for fan and found a piece of the packing that raps the unit when new had gotten into blower and stuck to fins making a noise when on. Removed paper from fan blades and unit is now operating to specs"
We serviced a
WHIRLPOOL RANGE
Model WFES3030RW0
Near Shrewsbury, Massachusetts 01545
Aimee Z.
Job Details:
01/09/2025
Arrived at house Cust was using the oven to hot to handle Called office rescheduled advised Cust not to use one before service .Order new receivers also looks like right one is damaged Sending in case need; ordrng 2 W10647259 (Receiver)s
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Leicester, Massachusetts 01524
Aimee Z.
Job Details:
01/09/2025
Installed cold valve found made same noise The noise is the valve shutting and the copper pipe making the noisesAdvised Cust to install hammer arrestors to hot and cold Complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near Enfield, Connecticut 06082
Gary V.
Job Details:
01/09/2025
"Installed new module and cycled, tested fine."
We serviced a
SAMSUNG WASHER
Model WA50R5200AW/US03
Near Enfield, Connecticut 06082
Gary V.
Job Details:
01/09/2025
"Concern not spinning out. Inspected and found no faults or problems, unit is located at a place where multiple people are using unit and may not be loading unit properly and informed customer about proper loading procedures. All functions test fine at this time. Trip fee prepaid."
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Millbury, Massachusetts 01527
Aimee Z.
Job Details:
01/09/2025
Drained washer and replaced the pump advised to do some cleaning on Filled and drain 2 times and secondarie pump spraying
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Pineville, North Carolina 28134
Caleb
Job Details:
01/09/2025
"Error for sump motor failure. Replaced motor, unit tests fine. ; used 1 W11665769 (MOTOR/SUMP) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Matthews, North Carolina 28104
Caleb
Job Details:
01/09/2025
Clip for element broken. Unit needs new support clip; ordrng 1 W11724411 (Clip)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Matthews, North Carolina 28104
Caleb
Job Details:
01/09/2025
SR#7740704518. Contacted Techline to document everything replaced on the product from previous ticket history. Customer states that the items in the freezer seem to be getting warm and Melting. Ice cream getting soft etc. freezer was in defrost at the time of getting temps but ice was still frozen. Unit checks fine at this time but provided sr to customer.
We serviced a
WHIRLPOOL OVEN
Model WFE525S0JS4
Near Indian Land, South Carolina 29707
Caleb
Job Details:
01/09/2025
"Unit needs new control. Broil and bake check fine, unit receives proper voltage, control sending only 8 volts to bake element.; ordrng 1 W11594188 (Control), dspstn on spec-tagged invntry: 1 W11182108 ELEMENT"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW
Near Fort Mill, South Carolina 29707
Caleb
Job Details:
01/09/2025
"Customer states that unit seem to not finish a cycle. The blanket she was trying to wash was still wet, noticed that blanket is a fleece blanket and it was pushed to one side of the tub causing unit to go out of balance and causing unit to shut down. Advised customer of proper use and care. After showing her proper loading we were able to get the product to to run a drain and spin cycle with no issues."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25UEXHW01
Near Charlotte, North Carolina 28278
Caleb
Job Details:
01/09/2025
Older fridge. Thermostat defective. I can get the compressor to cut on and run. Will shut back off after a while. Unit needs new thermostat.; ordrng 1 WP2198202 (Thermostat.)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Charlotte, North Carolina 28208
Clinton
Job Details:
01/09/2025
No errors no issues found others customer possibly has smaller loads not hitting sensor customer trying time dryer
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Kannapolis, North Carolina 28083
Johnny
Job Details:
01/09/2025
"Unit will not power on, checked power source L1 to L2 was getting 240 L1 to neutral was 144 and L2 to neutral was less than 120. disassembled unit. Checked thermal fuse, it was disconnected. Cx will need an electrician to correct voltage issue"
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Charlotte, North Carolina 28215
Johnny
Job Details:
01/09/2025
"F9e1 drain error. Broken wire to drain pump. Needs new wire harness, ; ordrng 1 W11409746 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ00
Near Paxton, Massachusetts 01612
Glenn
Job Details:
01/09/2025
Ice maker not advancing and gasket fell off chute opening. Reinstalled chute gasket and replaced ice maker tested ice maker filled all tested ok ; used 1 W10882923 (ICE MAKER) from stock
We serviced a
LG DRYER
Model DLE3400W
Near Spencer, Massachusetts 01562
Glenn
Job Details:
01/09/2025
Installed parts & the new part failed while testing the dryer inner temp was 223 when this happened. Randy and I trouble shot the dryer and believe its likely the board as everything Else tested ok and the dryer venting is clear both in the dryer and to the outside. Order parts ; rqstng P&A on 1 EBR31002623 (Main pcb) and 2 6931el3002m (Blower thermostat)s
We serviced a
WHIRLPOOL WASHER
Model NTW4519JW2
Near Fort Mill, South Carolina 29708
Brandon
Job Details:
01/09/2025
Wrong control because model number wasnt correct on ticket. Serial number was correct but model was not. Verified correct model number. Please order correct control. Let customer know when we can reschedule. Customer will have to call back into whirlpool for new ticket due to info not being correct.; ordrng 1 W11607637 (Control)
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Fort Mill, South Carolina 29715
Brandon
Job Details:
01/09/2025
Customer already has ticket with authorization through extended warranty. Somehow got closed out. Last time I was here I ordered a belt for the dryer because I tried to use my truck stock and it didnt work. Customer is calling back in to get authorization for repair. Please order belt.; ordrng 1 W11162091 (Belt)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54ECOHS04
Near Charlotte, North Carolina 28227
Clinton
Job Details:
01/09/2025
Appliance mangler microwave needed I repl the harnesses burnt wiring but the unit at the time still wont start ordered control unit will not count down time or cook ; ordrng 1 W11325603 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Charlotte, North Carolina 28277
Clinton
Job Details:
01/09/2025
Unit has bad suspension needs suspension ordered. ; ordrng 1 W11217817 (Suspension)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Charlotte, North Carolina 28209
Clinton
Job Details:
01/09/2025
"Need to replaced control. Order control unit is getting off balance really bad. Possibly the control isnt sensing the close properly ; (created new UIS, deleted prior attachment to UisID 234817), ordrng 1 W11680389 (Control)"