We serviced a
MAYTAG WASHER TL
Model MVWX655DW1
Near Ware, Massachusetts 01082
Chris B.
Job Details:
04/17/2025
Complaint that the washer is not responding. Found 120v to the board. Control not responding at all nor the green light is not activated. Quoted parts and labor. Collected trip fee.
We serviced a
JENNAIR RANGE
Model jgd8345adb
Near Brimfield, Massachusetts 01010
Chris B.
Job Details:
04/17/2025
"Complaint that the back burners are not igniting. Found multiple issues bad valves, ignition, wiring issues. Found some of the parts not available. Customer will try to look into other model due to age."
We serviced a
KITCHENAID M/W OTR
Model KMHS120ESS11
Near Millbury, Massachusetts 01527
Glenn
Job Details:
04/17/2025
Shorted magnetron and diode not heating order parts ; ordrng 1 W11256462 (Diode) and 1 W10818686 (Magnetron)
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
04/17/2025
"Confirmed issue. Removed and replaced replace control. Reassembled. Ran control calibration, completed properly. Tested washer, operating properly l"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
04/17/2025
Checked and tested washer. Found control would not respond to any inputs or enter diagnostics. Needs control. Checked part availability. Control is on b/o. Advised customer that office will call to schedule when part arrives.; ordrng 1 W11603810 (Control)
We serviced a
MAYTAG WASHER FL
Model MHW8630HC1
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
04/17/2025
Tested and ran diagnostics. Found F8E1 valve error and F0E2 oversuds error. Tested and found cold valve not operating correctly. Ordering both valves and dispenser. Checked part availability and scheduled return for 4/24 AM ; ordrng 1 W11688995 (Cold valve) and 1 W11524106 (Dispenser) and 1 W11688994 (Valve)
We serviced a
JENN-AIR REFRIGERATOR FDB
Model JFX2897DRM02
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
04/17/2025
"Checked and found compressor, and condenser fan not running. Evaporator fans operating properly. Pulled refrigerator out, checked and found correct voltage to inverted from control board but nothing out of inverter. Cycled power to refrigerator, when plugged back in compressor and condenser fans now running and cooling properly. Also found freezer door gasket torn and hanging. Requesting P&A for inverter and gasket. Checked part availability and scheduled return for 4/28 AM ; rqstng P&A on 1 WPW10154805 (Inverter) and 1 W10407216 (Freezer door gasket)"
We serviced a
WHIRLPOOL DISHWASHER
Model GU3600XTVB2
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
04/17/2025
"Checked and tested. Found motor not starting. Sump assembly bad. Removed and replaced sump. Reassembled, tested and checked for leaks. Operating properly with no leaks."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS571CIHZ04
Near Smithfield, Rhode Island 02828
Lee
Job Details:
04/17/2025
"Installed diffuser, tested, verified proper operation"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Cranston, Rhode Island 02920
Lee
Job Details:
04/17/2025
"Customer states unit makes noiseConfirmed issue, found idler pulley with a flat spot, replaced dryer repair kit, tested okay; dspstn on spec-tagged invntry: 1 4392067 DRYER REPAIR KIT"
We serviced a
FRIGIDAIRE REFRIGERATOR FDB
Model GRMS2773AF01
Near Cranston, Rhode Island 02910
Lee
Job Details:
04/17/2025
"Customer states fridge does not cool at all, CE error message presentConfirmed issue found communication error, found proper voltages between main board and user interface, will order and replace both parts.; rqstng P&A on 1 5304529572 (User interface) and 1 5304535682 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Cranston, Rhode Island 02910
Lee
Job Details:
04/17/2025
"Customer states error message 2-1Confirmed issue, was able to clear error message but came back shortly after, control lock button shorted, need to replace control. Control is on order already, office will reach out when part arrives.; cstmr sgnd Dsclmr"
We serviced a
WHIRLPOOL DRYER
Model CGM2745FQ0
Near Providence, Rhode Island 02909
Lee
Job Details:
04/17/2025
"Customer states takes multiple loads to dryConfirmed issue. Found unit failed vent test, disconnected venting and found proper air flow, no obstructions in blower, explained to customer to switch the flexible venting to ridgid style."
We serviced a
WHIRLPOOL WASHER TL
Model WTW7120HC0
Near York, South Carolina 29745
Mitch H.
Job Details:
04/17/2025
"On arrival, found display showing F0E9 off balance pause. Cycled power, entered diagnostics. Found F0E3 overload error, F0E5 off balance error and F0E9 off balance pause error. Ran DLMS calibration, completed properly. Ran component tests for both valves, agitate and spin, all correctly. Ran complete diagnostic cycle, all functions tested good and completed properly. Exited diagnostics, started washer in Quick wash cycle when washer reached agitate made chattering noise and wash plate not moving. Called tech line spoke to Drew SR#7741259067, sent video of issues. He had no further repairs to recommend and deemed the unit non-repairable, out of warranty. Advised customer of findings. He will contact warranty company."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS335SDHM06
Near York, South Carolina 29745
Mitch H.
Job Details:
04/17/2025
Removed and replaced RC light switch. Light now operating properly.
We serviced a
WHIRLPOOL WASHER TL
Model WTW6157PB0
Near Charlotte, North Carolina 28278
Caleb
Job Details:
04/17/2025
Customer complaint is regarding louder than normal noise. Customer stated that after making a few adjustments that the unit ran quieter. Ran a test cycle and found that unit is running fine at this time. 1 error code for out of balance. Cleared error. Advised customer that water lines behind unit can slap the wall and cabinet of the unit. Unit checks fine at this time.
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model wrt541szdm03
Near Charlotte, North Carolina 28209
Caleb
Job Details:
04/17/2025
"Found small leak from water line to valve. Replaced icemaker kit, unit checks fine."
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HV0
Near Charlotte, North Carolina 28210
Caleb
Job Details:
04/17/2025
"Replaced panel and inner door parts, unit checks fine"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ08
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
04/17/2025
Complaint Dory gaskets not ceiling not dispensing water. I found heavy bacterial growth coming out of Spicket causing low water pressure issues. Water would spray out the side and spray crooked replaced valve replaced gaskets tested operations new further issues found at this time unit dispensing water fine
We serviced a
MAYTAG WASHER TL
Model MVW5035MW2
Near Marshville, North Carolina 28103
Jonathan J.
Job Details:
04/17/2025
Complaint lid will not lock. Found complaint true replaced lid latch found F2E1 also in fault history at 5E3 no further issues found everything working fine.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF736SDAM10
Near Monroe, North Carolina 28112
Jonathan J.
Job Details:
04/17/2025
"Complaint freezer door not closing heavy snow, heavy frost all alongside left side door of freezer door.. I found drain was completely clogged with ice and bacterial debris preventing water from flowing through drain tube into drain pan. I cleared all ice and snow and frost cleared drain tube tested operations no further issues found with refrigerator at this time. unit is cooling properly door is now closing and ceiling properly had to reform freezer door gasket as well."
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KFIS20XVMS11
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
04/17/2025
"Complaint with a new water filter installed unit barely trickles any water. Also icemaker is getting stuck and food freezing in the bottom part of the refrigerator. I found pantry end cap and pantry cover are both broken. Causing food to freeze. Found water filter. Housing is defective, not allowing water to dispense properly and valve leaking by causing icemaker to fill with water continuously and freezing ice bin in place filling ice bin with a solid block of ice unit will need icemaker and all associated parts previously mentioned and listed to repair. ; ordrng 1 WPW10300024 (Ice maker) and 1 W11346622 (Filter housing) and 1 WPW10312696 (Valve) and 1 WP12656018 (Right end cap) and 1 WP67005930 (Cover pantry)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4855HW3
Near Charlotte, North Carolina 28226
Caleb
Job Details:
04/17/2025
Unit needs new control. No restrictions or kinks in control. Advised that unit not be ran and left unplugged. Control on back order. No eta at this time.; ordrng 1 W11607637 (Control)
We serviced a
HOTPOINT DRYER
Model HTX24EASK0WS
Near Charlotte, North Carolina 28226
Caleb
Job Details:
04/17/2025
Replaced timer and confirmed operation. Unit checks fine.
We serviced a
WHIRLPOOL MW/WALL OVEN COM
Model WOC54EC0HS04
Near Pineville, North Carolina 28134
Caleb
Job Details:
04/17/2025
"SR7741375473. Waveguide pitted, non repairable. Documented with Techline. Advised customer to contact customer support."
We serviced a
WHIRLPOOL WALL OVEN DBL
Model WOD51EC0HS20
Near Pineville, North Carolina 28134
Caleb
Job Details:
04/17/2025
Engineering number not present on ticket leading to incorrect part number order. Panel did not fit. Unit needs correct ui panel.; ordrng 1 W11600355 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FSAXB00
Near Charlotte, North Carolina 28213
Clinton
Job Details:
04/17/2025
Ice and water is getting stuck from chute switch order the whole assembly for repair ; used 1 WP13005704B (Chute) from stock
We serviced a
KITCHENAID REFRIGERATOR SXS
Model KSRS22FGBT05
Near Charlotte, North Carolina 28216
Clinton
Job Details:
04/17/2025
Unit has failed evap fan is not turning compressor running condenser fan running. Some cooling good frost pattern ; ordrng 1 4389144 (Evap fan)
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Indian Trail, North Carolina 28079
Jonathan J.
Job Details:
04/17/2025
Replacement control board tested operations verified all water valves are working properly. Performed a control board calibration process no further issues found.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF767SDHZ04
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
04/17/2025
Complaint condensation forming on freezer door gasket. Validated temperature are proper in unit temperature in fresh food section is approximately 38? temperature in freezer is approximately -1.3 I Set diagnostics menu cycles 35 to 2 set 40 to 2 set 7 to 2 replaced mullion heater validated original was working properly replaced anyways found no insulation gasket was installed on freezer door per service pointer. Customer stated freezer door was replaced in November. file number 7741376034 manufacture stated theres not much else we can do if this does not fix customer issue.; used 1 W11159728 (GASKET) from stock
We serviced a
WHIRLPOOL WASHER TL
Model WTW5010LW0
Near Dallas, North Carolina 28034
Ryan S.
Job Details:
04/17/2025
Found bad motor capacitor. Replace from ts. Ran unit through diagnostic. Verified proper operation. ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
04/17/2025
"Customer complained unit leaking , found hole in drain hose at junction connection to drain pump . Needs new hose assembly. Ordering hose, informed customer office will call when part is authorized and part comes in. ; rqstng P&A on 1 W11084165 (Drain hose)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW
Near Charlotte, North Carolina 28216
Clinton
Job Details:
04/17/2025
Unit had a failed control replaced control ran a diagnostics cycle no issues after repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near York, South Carolina 29745
Mitch H.
Job Details:
04/17/2025
"Tested and confirmed pump motor not starting. Ran diagnostics, found F4E3 error. Removed and replaced sump assembly. Tested and checked for leaks. Operating properly and no leaks."
We serviced a
GENERAL ELECTRIC REFRIGERATOR FDB
Model PVD28BYNCFS
Near Kings Mountain, North Carolina 28086
Ryan S.
Job Details:
04/17/2025
"Customer complained unit still making noise . Listened to video, the noise wasnt loud but sounded like a fan. Ran diagnostics . Only error code was a dispenser measured fill error. Ran all fans, Inspected condenser fan no issues. Tried to call GE techline. Techline had automated message saying they were in team meeting. Informed customer I could not find any issues with unit. It is possible condensation is building up around the fan slightly and defrosting when unit is defrosting inform customer to get second opinion verified proper operation while on site."
We serviced a
FRIGIDAIRE REFRIGERATOR FDB
Model GRFS2853AF4
Near Wrentham, Massachusetts 02093
Aimee
Job Details:
04/17/2025
Installed new ice maker complete 24 hoursCust also needs to change water filter
We serviced a
AMANA RANGE
Model AGR6303MMS0
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
04/17/2025
Installed harness tested all ok
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC704FPS05
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
04/17/2025
Found ice frozen in ice chute. The ice door is not closing order part ; ordrng 1 W11189145 (Dispenser door)
We serviced a
AMANA WASHER FL
Model NFW5800HW4
Near Grafton, Massachusetts 01560
Glenn
Job Details:
04/17/2025
Installed bellow tested all ok
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Southington, Connecticut 06489
Andre
Job Details:
04/17/2025
Ck unit upon arrival and found water inside unit check and found loose connection at drain harness correct issue and ran calibration ON CONTROL and unit is now operating to normal manufacturers specs
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS555SIHZ06
Near Bristol, Connecticut 06010
Andre
Job Details:
04/17/2025
Ck unit upon arrival and found unit not producing ice. Check and ran diagnostic on unit and found ice maker going through cycle but no water. Ran fill test and same issue disconnect water line and ran fill test and water comes to bottom hinge fill tube is not frozen at the tip but water line is frozen within door customer will contact whirlpool to get whirlpool to cover repair cost
We serviced a
WHIRLPOOL WASHER TL
Model WTW5010LW0
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
04/17/2025
"Installed new control and recalibrated unit washer went threw normally, ran a wash cycle and unit is now filling and operating to manufacture specs"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Charlotte, North Carolina 28216
Clinton
Job Details:
04/17/2025
Replaced blower motor unit working properly after repair
We serviced a
WHIRLPOOL WASHER TL
Model MVWB855DC2
Near Franklin, Massachusetts 02038
Aimee
Job Details:
04/17/2025
F9 E1. Long drainF2e1 stuck key padF0E3. Over loadedFound needs a drain pump and a Gearcase loud in spin. Found washer not spinning fast enough and starting to leak at seal Sent Cust estimate and there looking into buying new
We serviced a
FRIGIDAIRE REFRIGERATOR FDB
Model GRMC2273CF00
Near Milford, Massachusetts 01757
Aimee
Job Details:
04/17/2025
"Installed water line guide, cover manifold,tank, cover and manifold and tested dispenser and for leaks Complete"
We serviced a
GE REFRIGERATOR FDB
Model ZIS420NXB
Near Franklin, Massachusetts 02038
Aimee
Job Details:
04/17/2025
Assist Glenn on install compressor You guys on the other side: not like a little clip that you can get by
We serviced a
WHIRLPOOL WASHER TL
Model MHW5630HW3
Near Bristol, Connecticut 06010
Andre
Job Details:
04/17/2025
"Ck unit upon arrival and ran diagnostic on unit and found washer not spinning, per customer clothes instill coming out soak. Ran drain and spin and found washer spinning during drain and spin but not when selecting any other option. Order controls with stators for repair ; ordrng 1 W11550649 (Control) and 1 W11354541 (Stator) and 1 W11316623 (uI)"
We serviced a
GE REFRIGERATOR FDB
Model ZIS420NXB
Near Franklin, Massachusetts 02038
Glenn
Job Details:
04/17/2025
"Installed compressor, filter dryer and Freon tested all ok pressures are good 5 & 110"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5100HC3
Near Winchester, Connecticut 06098
Mike K.
Job Details:
04/17/2025
"No errors in history. Complaint of a cycle having to be run multiple times, not completing, thought basket mov s more then previously. Cycles since have worked fine. Suspension tests ok, ran diagnostic cycle fine. No play between basket/tub. Lower inspection inspection all looks fine. Let unit run normal cycle through fill and into agitate. Cancelled and drained fine, ran spin cycle fine"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near East Longmeadow, Massachusetts 01028
Gary V.
Job Details:
04/17/2025
"Inspected and found belt came loose off pulley, reset belt and cycled, tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRB322DMBM01
Near Hampden, Massachusetts 01036
Gary V.
Job Details:
04/17/2025
"Installed new freezer lamp, tested fine."
We serviced a
MAYTAG WASHER TL
Model MVW5435PW1
Near Springfield, Massachusetts 01119
Gary V.
Job Details:
04/17/2025
"Inspected and found off balance fault. Customer may have had off balance load, cycled through diagnostics and all functions test fine at this time."
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRB329DMBM05
Near West Hartford, Connecticut 06117
Mike K.
Job Details:
04/17/2025
"Unit is under 1yr wp warranty per service bench. Unit is on lower level of university of Hartfords common building (same building as the Hawk nest. I parked on left of building, loading dock, stairs go down on right side of outside building.. also there are indoor access to stairs)Rf section too warm. Freezer has been fine. Damper door was closed on arrival. Did not open going in/out diagnostics or when turning on/off. When took cover off it did open fine, checked connection and all looks good. Went into service mode and thermistors pass, fans working and damper worked fine first 5/6 times, then stopped working. Control Neil stopped going into open/closed selection. Ordered control and damper assy.; ordrng 1 WPW10594330 (Damper) and 1 W11524469 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JS4
Near Springfield, Massachusetts 01108
Gary V.
Job Details:
04/17/2025
"Inspected and found 240v getting to control board but no power to bake or broil, needs new main acu. Will order and return.; ordrng 1 W11594224 (Main acu)"
We serviced a
FRIGIDAIRE RANGE
Model FFGF3053LSJ
Near Springfield, Massachusetts 01118
Gary V.
Job Details:
04/17/2025
"Inspected and found stove outlet wired to another outlet in wall which is a GFI outlet, and GFI was tripped, reset outlet and cycled stove, tested fine."
We serviced a
WHIRLPOOL WASHER TL
Model MVW7230Hw0
Near East Longmeadow, Massachusetts 01028
Gary V.
Job Details:
04/17/2025
"Inspected and found rotor bolt seized and Gearcase worn out, quoted for parts needed and she will call."
We serviced a
WHIRLPOOL REFRIGERATOR BM
Model WRX735SDHZ08
Near Wilbraham, Massachusetts 01095
Chris B.
Job Details:
04/17/2025
Complaint that the ice bin is not unlocking to be removed. Found bad ice bin and door gasket. Will order parts for a return visit. ; ordrng 1 W11185686 (Ice Bin) and 1 W10830274 (Door Gasket) and 1 WPW10353552 (Separator)
We serviced a
AMANA REFRIGERATOR SXS
Model ASI2175GRB07
Near Waterbury, Connecticut 06706
Jimmy R.
Job Details:
04/17/2025
"Tested water from dispenser and found no water coming out found valve running. Checked water filter and no water entering filter checked water coil and found frozen, melted water line coil and found freezer temp set to high and not on max this caused air flow into fridge to freeze water line. Adjusted temps and unit is now dispensing water and working to specs"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF
Near Cranston, Rhode Island 02920
Lee
Job Details:
04/17/2025
"Customer states door does not latch and control does not respondConfirmed issue found latch has failed unit thinks door is shut which is why control does not respond, removed one wire from door switch to mimic door being open and control responds properly nowTuesday pm; ordrng 1 5304525218 (Latch kit)"
We serviced a
MAYTAG WASHER TL
Model MVW4505MW1
Near Simsbury, Connecticut 06070
Mike K.
Job Details:
04/16/2025
"Unit is under 1yr wp warranty per service bench. Stopped mid cycle. Unit is showing f9e1 error, drain fault. Found broken wire to the drain pump, jumped and unit drained fine. Replaced harness and ran test cycle fine.; used 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS6
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
04/16/2025
Complaint oven is not igniting. Neither is broil. I found DSI board will not even click anymore. I cooked top ignites perfectly fine. I found lower igniter. Ceramic split and cracked from factory. It appears burn tube is plugged slightly going to igniter. Ordering burner tube igniter and DSI board.; ordrng 1 W11162730 (Dsi control) and 2 W11684507 (Screw)s and 1 WP9758078 (Burner tube bake) and 1 W11524031 (Ignitor)
We serviced a
KITCHENAID RANGE
Model KFDD500ESS10
Near Morris, Connecticut 06763
Andre
Job Details:
04/16/2025
Ck unit upon arrival and remove and install main control board with bake element advance unit into a cycle to 400 degrees and unit got to temp unit now operating to manufacturers specs
We serviced a
WHIRLPOOL RANGE
Model KOSC504ESS01
Near Litchfield, Connecticut 06759
Andre
Job Details:
04/16/2025
Ck unit upon arrival and found no power to unit check and found thermal fuse open install thermal fuse and thermistor prescreen parts. After install found lights now on but no display power install main control and unit now power display advance cycle and unit now heating and operating ; dspstn on spec-tagged invntry: 1 W11025102 FUSE-THRML
We serviced a
GE DISHWASHER
Model GDT580SMF7ES
Near Longmeadow, Massachusetts 01106
Gary V.
Job Details:
04/16/2025
"Alt.413-538-1524. Caroline. Inspected and found heater limiter shorting to ground, causing main acu to break, will order new heater, harness w/limiter, and main acu, main acu under warranty and needs to be returned for credit after return trip.; ordrng 1 WD05X30818 (Heater) and 1 WD21X20124 (Harness) and 1 WD21X24899 (Main control)"
We serviced a
GE DISHWASHER
Model GDT655SSJOSS
Near Enfield, Connecticut 06082
Gary V.
Job Details:
04/16/2025
"Inspected and found main acu and door latch broken, quoted and she will call."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Enfield, Connecticut 06082
Gary V.
Job Details:
04/16/2025
"Inspected and found open thermal cut out, replaced with new cut out and cycled, tested fine.; used 1 279816 (THERMAL KIT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Denver, North Carolina 28037
Ryan S.
Job Details:
04/16/2025
Customer complaining unit was not heating. Check voltage unit had proper voltage. Checked thermostat heater and thermal cut off all tested. Good check cycling thermostat checked good found no voltage coming from timer when prompt for heating. Needs new timer scheduled return call with customer.; ordrng 1 WPW10185982 (Timer)
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHM13
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
04/16/2025
"Customer complained of noise , thought it was ice maker. Ran icemaker no noise present. Asked more questions , she said it will last a long time sometimes. Unit does not have mechanical diffuser. Found fan motor going out when it first comes back on after going off intermittently. Ordering fan motor and blade. Left diffuser w customer. Scheduled return call w customer. ; ordrng 1 WP2315549 (Fan motor) and 1 WP2169142 (Fan blade)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH54521JZ00
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
04/16/2025
Customer complained bulb burnt out and broke glass cover. Took pictures. Looks like bulb burnt out and filament shorted out melted through bulb and dropped into glass cover breaking glass cover. Sr#771306044. Safety did not offer to pay for repair. Quoted repair . Customer denied repair. No trip fee due to authorization. ; O-emld tckt
We serviced a
SAMSUNG WASHER FL
Model WF45B6300AC
Near Uxbridge, Massachusetts 01569
Lee
Job Details:
04/16/2025
"Customer states unit leaking water, confirmed issue, found water coming from drain pump clean out, gasket worn out, need to replace.; rqstng P&A on 1 DC97-20621A (Drain pump)"
We serviced a
WHIRLPOOL WASHER FL
Model WTW6157PB0
Near Bristol, Connecticut 06010
Andre
Job Details:
04/16/2025
"F2E3,F0E9 Ck unit upon arrival and found 2 error code. Clear error code and ran quick wash with clothes and unit complete whole cycle. Inform customer overloading unit can cause the off balance load error due to unit not completing a spin because load is too heavy"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Grafton, Massachusetts 01519
Glenn
Job Details:
04/16/2025
"Complaint dishwasher leaks profusely under the door. Used clear door on the dishwasher to diagnose potential leaks, found lower spray arm, not turning and water shooting out of the end of the upper spray arm, pointing downward replaced parts test tested now lower spray arm is turning, but we still need the upper spray arm and the filter below is warped order parts ; rqstng P&A on 1 WPW10498900 (Middle spray arm) and 1 WPW10463906 (Filter screen)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Dudley, Massachusetts 01571
Glenn
Job Details:
04/16/2025
Washer is under warranty see picture with no repair history. Complaint clothes not clean or rinsed off lint on clothes. Checked for error codes none found. Ran calibration and tested both hot and cold water fill they are ok. Ran automatic test all tested ok. Customer instruction on to much soap must use max of 2 table spoons. She has been using a cap full.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Worcester, Massachusetts 01603
Glenn
Job Details:
04/16/2025
Found dishwasher not circulating water and intermittent draining replace motor pump tested all ok no leaks ; used 1 W11416362 (MOTOR/SUMP) from stock
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ08
Near Worcester, Massachusetts 01609
Glenn
Job Details:
04/16/2025
Found impeller stripped on auger motor causing no ice dispensing. Order parts ; ordrng 1 W11671282 (Auger motor) and 1 Wp63052-2 (Impeller) and 1 Wpw10309864 (Divider) and 1 W11676504 (Liner divider insert)
We serviced a
MAYTAG WASHER TL
Model MVW4505MW2
Near Providence, Rhode Island 02908
Lee
Job Details:
04/16/2025
"Installed all parts, ran diagnostics cycle tested okay.; dspstn on spec-tagged invntry: 1 W11239857 BELT and 1 W10721967 CAM KIT"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SNHM06
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
04/16/2025
"Removed old compressor and drier flushed unit with 250 psi of nitrogen brazed in new parts and refilled unit with r600. Checked evap and found frosting up pressure is steady and holding, advised customer to give unit 24x48 hrs so temps can regulate ; dspstn on spec-tagged invntry: 1 R600A R600A 14.8 OZ and 1 W11506635 COUPLER 6 NF MS SV PROCES"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS555SIHW00
Near Waterbury, Connecticut 06705
Jimmy R.
Job Details:
04/16/2025
"Replaced new door assembly due to unit freezing water line and not making ice, cycled ice maker and unit is now filling and all operations are working to specs"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4850HW1
Near Providence, Rhode Island 02908
Lee
Job Details:
04/16/2025
"Customer states clothes do not spin outConfirmed issue found drive hub stripped out, replaced off truck stock, calibrated unit, tested okay; used 1 W10324651 (HUB) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM05
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
04/16/2025
"Tested ice maker and found unit not filling with water causing no ice, cycled unit and found valve running when calling for water an getting 120v, removed line from house and found no water entering unit causing no ice. Advised customer on issue and advised ice maker is working normally, advised once water is fixed unit will take 24 hrs to cycle ice and fridge is working to specs. Leveled unit so door would close slowly and not open up."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
04/16/2025
Installed new control board . Set clock and ran bake 350?. Unit now heating and working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHM13
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
04/16/2025
"Customer complained freezer door dispenser and lights. Do not come on when door is closed. She used to push door and it would come on upon arrival checked switch, which is working properly. Do not even need to push switching all the way. Switch working as designed. Found freezer door inside panels warped. Issue causes door to not meet switch . Ordering freezer door. Informed customer part will be delivered to home, when part arrives check for damage and call office to schedule return call. ; ordrng 1 LW11258441 (Freezer door)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF555SDFZ19
Near Charlotte, North Carolina 28210
Caleb
Job Details:
04/16/2025
Gasket torn exposing magnets. Replaced gaskets unit checks fine.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near York, South Carolina 29745
Mitch H.
Job Details:
04/16/2025
"Disassembled dryer, installed kit, reassembled, tested. Dryer operating properly. All normal operating sounds."
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF507HPS04
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
04/16/2025
"Tested and ran diagnostics. Found E5 ice maker thermistor error in test 56. Disassembled, removed and replaced ice maker. Reassembled, cycled power to clear error. Confirmed in test 56. Ran test 57, ice maker cycled properly, ran valve test 45, activated and filled correctly. All tests good.; used 1 W11658802 (Ice maker) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF757SDHZ04
Near Westfield, Massachusetts 01085
Jorden
Job Details:
04/16/2025
"Arrived and installed damper control, tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR BM
Model WRF555SDFZ18
Near Charlotte, North Carolina 28278
Clinton
Job Details:
04/16/2025
Ice maker working on arrival full bucket Custer stated it work a few days prior possible ice hung up in tray or shoot
We serviced a
MAYTAG WASHER TL
Model MVWC565FW1
Near Charlotte, North Carolina 28273
Clinton
Job Details:
04/16/2025
Unit has failed suspension rods used truck stock suspension to fix bouncing basket. After repair unit is not stiff and not off balance moved part tot ticket no invoice number
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WED5010LW1
Near Charlotte, North Carolina 28227
Clinton
Job Details:
04/16/2025
Dryer model does not match but the dryer is not making and unusual noise. Office making be able to fix ticket to get paid.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Mint Hill, North Carolina 28227
Clinton
Job Details:
04/16/2025
Water link kinked no water coming in to unit pulled water line unit now getting water
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Charlotte, North Carolina 28227
Clinton
Job Details:
04/16/2025
Replaced control board ordered by previous tech unit washing properly after replacing control
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Charlotte, North Carolina 28208
Clinton
Job Details:
04/16/2025
Collected trip charge will need new sump assembly and control Custer is calling in whirlpool for part and labor authorization as they dont want to pay for repairs at this time as the warranty recently ended
We serviced a
GE REFRIGERATOR SXS
Model PSHS6PGZBESS
Near West Springfield, Massachusetts 01089
Jorden
Job Details:
04/16/2025
Arrived and found ice maker fully functional but bin is a frozen lake of ice. Melted ice bin and verified auger fully functional. Educated customer on keeping the dispenser flap closed to prevent warm air migrating into ice bin.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS315SDHZ08
Near Springfield, Massachusetts 01109
Jorden
Job Details:
04/16/2025
Arrived and found ice maker power switch turned off. Turned on and hit the harvest/test button and all operated normally. Informed customer should we return and find no manufacturing defect then customer would be responsible for service fee.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Charlotte, North Carolina 28216
Clinton
Job Details:
04/16/2025
Replaced control for buttons not working after repair unit is it working properly
We serviced a
AMANA WASHER TL
Model NTW4516FW4
Near Rock Hill, South Carolina 29730
Mitch H.
Job Details:
04/16/2025
Checked and found washer would not start any cycle. Control would not enter diagnostics or run any tests. Ordering control. Advised customer that office will call to schedule when part arrives ; ordrng 1 W11603811 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRB322DMBW00
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
04/16/2025
"Disassembled freezer interior. Removed all ice buildup. Removed and replaced fill tube. Reassembled, tested, operating properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Indian Land, South Carolina 29707
Jonathan J.
Job Details:
04/16/2025
Complaint water keeps filling over flow basin and error code. I found f8e4 error float switch open error code found in fault history and cleared. I found door seals are both defective leading to customer complaint. ; ordrng 1 W11483553 (Seal) and 1 W11664713 (Gasket)
We serviced a
MAYTAG WASHER TL
Model MVW5430MW1
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
04/16/2025
Checked and tested. Found no power going to drain pump. Found wire broken. Ordering control and harness. Checked part availability and scheduled return for 4/24 AM ; ordrng 1 W11643701 (Harness) and 1 W11627413 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
04/16/2025
"Complaint not washing, not dissolving detergent dishes coming out just as dirty as they were put in. I found all complaints true found motor has failed. Found error codes 43 and 71 in fault history cleared codes verified after rep that heater is working properly. No further issues found with dishwasher; used 1 W11613479 (MOTOR/SUMP) from stock"