Service History 166

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS00

Near Matthews, North Carolina 28104

Jonathan J.

Job Details: 07/30/2025

"5.75 oz r134a I replaced compressor filter dryer with UV style filter dryer and installed a process stub charged with 5.78 ounces of refrigerant tested operations no further issues found evaporators on both sections producing a full frost pattern now upon departure; used 1 WPW10143759 (FILTER DRIER UV), and 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 07/30/2025

"Complaint dryer will not turn on light is on inside of dryer smelled a burning smell. When dryer was turned off. I found heating element was grounding out to frame allowing heater to get hot. Even when unit was not running replaced heating element found thermal cut out was also open replaced thermal cut out unit is now operating normally like it is supposed to no abnormal noises or further issues found at this time.; used 1 WP3392519 (THERMAL FUSE), and 1 279838 (ELEMENT) from stock"

We serviced a

JENN-AIR REFRIGERATOR FDB

Model JFFCC72EHL04

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 07/30/2025

I had to defrost evaporator as it was completely frozen up. Replaced evaporator cover tested operations. Everything is working properly. All lights are working properly as well. Defrost heater turns on in diagnostics menu as well if customer calls back for same complaint noise and fresh food section call manufacture tech line

We serviced a

MAYTAG WASHER TL

Model MVW4505MW1

Near Taunton, Massachusetts 02780

Aimee

Job Details: 07/30/2025

"Found break in harness in back, replaced and ran diagnostics complete; used 1 W11643701 (Harness) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LC0

Near Monson, Massachusetts 01057

Chris B.

Job Details: 07/30/2025

Complaint that the washer is leaking from the bottom front edge. For debris caught in the fabric softener tray causing water to backup out and over causing the leaks. Found error code F2E1. And cracked lid on both corners. Will order all parts for a return visit. ; ordrng 1 W11470212 (Lid Door) and 1 W11551369 (Hinge) and 1 W11551376 (Hinge) and 4 W11679612 (Screw Bolt)s and 1 W11413340 (Drawer Soap)

We serviced a

MAYTAG WASHER TL

Model MVW4505MW1

Near East Providence, Rhode Island 02914

Lee

Job Details: 07/30/2025

"Customer states unit does not start, goes to complete immediately Confirmed issue, found basket speed sensor has failed, replaced actuator tested okay; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS325SDHZ13

Near Warwick, Rhode Island 02888

Lee

Job Details: 07/30/2025

"Customer states unit makes ice but when dispensed get caught in ice chuteUnable to duplicate issue, found proper operation, did notice some frozen meat does not fit fully on shelf and possibly was keep door slightly ajar causing the issue, explained to customer to make sure food is all the on shelf. Showed customer unit working properly"

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRB322DMBM05

Near Longmeadow, Massachusetts 01106

Chris B.

Job Details: 07/30/2025

Complaint that the refrigerator door not closing properly. Found ice buildup. Defrosted all ice and lubricated the sliders and unit closing properly. Unit cooling and all running great.

We serviced a

MAYTAG WASHER TL

Model MVW4505MW2

Near East Longmeadow, Massachusetts 01028

Chris B.

Job Details: 07/30/2025

Complaint that the washer is flashing lights on the panel. Found error code F7E1. Found bad actuator. Replaced part with TS# W10913953. Unit running normal. ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Springfield, Massachusetts 01104

Chris B.

Job Details: 07/30/2025

Replaced all parts and ran diagnostic and calibration cycle. Unit running normal. No more noises present.

We serviced a

GENERAL ELECTRIC DRYER

Model PTD60EBSR1WS

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 07/30/2025

Installed new heater assembly and found unit now coming on and heating up let unit run and all operations are now working to specs

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 07/30/2025

Replacement control per service bulletin drain pump stuck on found F1 E1F3E1 error codes no further issues found performed a calibration control board procedure before departure ; dspstn on spec-tagged invntry: 1 W11608056 CONTROL

We serviced a

WHIRLPOOL WASHER FL

Model WFW6620HW0

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 07/30/2025

"Complaint you not spinning out laundry on any cycle except for drain and spin all cycles act as if theyre just agitating will spin ultra slowly and stay on zero for over an hour without ever changing time leaking on floor intermittently. I suspect main control or user interface is glitching as I have to press user interface power on button three times for it to actually power on screen will quickly flash and illuminate white, and then powered itself off automatically. I suspect unit may have been affected by the power outages due to all the lightning storms we have had in area. The past three weeks every day we have been having lightning storms in the late evenings Office the call when parts come in and when we can get a helper out here to remove dryer as unit is stacked ; ordrng 1 W11524105 (Dispenser) and 1 W11316246 (Pressure switch) and 1 W11322905 (Control) and 1 W11319991 (Ui)"

We serviced a

JENN-AIR DISHWASHER

Model JDB8200AWS0

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 07/30/2025

"Replaced control, float and float switch assembly cleaned if dishwasher leaks will need door gasket and water inlet valve to continue with the repair. No leakage as of right now everything is working properly. Unit is now filling properly and not continuing to fill consistently beyond max capacity."

We serviced a

MAYTAG WASHER TL

Model MVW6230RHW2

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 07/30/2025

Unit has gotten to the point where if its sitting idle drain pump will come on automatically and customer is unable to cancel the cycle. Replaced main control board performed a control board DLMS calibration cycle no further issues found with washing machine at this time I do believe issue was with defective Pressure switch verified pressure hose is intact. No crimps or bends in pressure hose can blow through it perfectly fine.

We serviced a

LG RANGE

Model LSEL6335D/00

Near Waterbury, Connecticut 06706

Jimmy R.

Job Details: 07/30/2025

Checked over unit and found triple burner would not come on all the way found duel switch shorted and burned causing outer burner to not come on. Replaced switch and burner tested and unit is now come if on and working to specs

We serviced a

KITCHENAID RANGE

Model KFGG500ESS3

Near Watertown, Connecticut 06779

Jimmy R.

Job Details: 07/30/2025

"Tested oven and found when running a bake cycle unit would continuously light then shut off and stop gas flow, tested ignitor and found sparking against burner, checked harness from ignitor to board and could not find any issue. Replaced main control and same thing not staying lit. Will order new gas valve, ignitor, harness, and spark module all parts tentative p/a ; ordrng 1 WPW10324262 (Ignitor) and 1 W10919226 (Gas valve) and 1 W11162730 (Spark module) and 1 W11161843 (Harness)"

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Pineville, North Carolina 28134

Caleb

Job Details: 07/30/2025

Unit not engaging only entering diagnostics. Suspension rods are shot and needs new water valve. ; ordrng 1 W11124710 (Control) and 1 W11210459 (Valve) and 1 W10780045 (Suspension)

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF507HPS00

Near Douglas, Massachusetts 01516

Glenn

Job Details: 07/30/2025

Customer is on vacation from 8/5-8/9 . Tested found freezer is cooling fine evaporator fan is not operating and is getting 12.83 VDC needs LED light kit and user interface. Order parts ; ordrng 1 W11683244 (LED light kit) and 1 W11224591 (Evaporator fan motor) and 1 WP67006337 (Evaporator fan) and 1 W11405309 (User interface)

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Auburn, Massachusetts 01501

Glenn

Job Details: 07/30/2025

Washer is in warranty found F9E1 error code drain pump constantly operating replace control board calibrated washer ran diagnostic test all tested OK

We serviced a

MAYTAG REFRIGERATOR FDB

Model MRT118FFFZ10

Near Leicester, Massachusetts 01542

Glenn

Job Details: 07/30/2025

Freshfood temp 41 freezer temp 9 degrees amp draw 1.06 watts 120 down to 96. Per Tech Support we rearranged the shelves for better airflow. If this does not fix the problem then we need to come back and tap into the system to get high and low pressures to determine if theres a leak or compressor problem sr 7742092020 ; dspstn on spec-tagged invntry: 1 WP2315539 EVAP MOTOR

We serviced a

WHIRLPOOL DRYER

Model WED6620HW1

Near Spencer, Massachusetts 01562

Glenn

Job Details: 07/30/2025

"Tested dryer is heating and turning but very very slowly, tested found dryer temperatures inconsistent both in sensing dry and timed dry cycles. will need to replace thermistor and thermal cut off kit and drive motor repair declined"

We serviced a

WHIRLPOOL WASHER TL

Model CAE2745FQ2

Near Worcester, Massachusetts 01605

Glenn

Job Details: 07/30/2025

Install control board calibrated washer and ran auto test. All tested OK

We serviced a

MAYTAG WASHER TL

Model MVWP586GW0

Near Swansea, Massachusetts 02777

Aimee

Job Details: 07/30/2025

"Found the cam chew up and not shifting , replaced the shifter and Acuator.Ran diagnostics ; used 1 (Cam kit) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Dartmouth, Massachusetts 02747

Aimee

Job Details: 07/30/2025

F3e1 preasure system fault needs control Also found cam chewed and the Acuator came out of cam; ordrng 1 W10721967 (Cam) and 1 W10913953 (Acuator)

We serviced a

KITCHENAID REFRIGERATOR

Model KSS042QTX04

Near Charlotte, North Carolina 28277

Caleb

Job Details: 07/30/2025

"Compressor failure. Unit not cooling. Unit was off on arrival unable to turn unit back on. Flipped main power and Compressor never started. Start windings on compressor showing different values. Unit needs new compressor and inverter board. Built in. Will need extra time and another tech. Ui not operating and controls in Ff section failure.; ordrng 1 W10841139 (Compressor), rqstng P&A on 1 W10629033 (Inverter) and 1 WP2318054 (Control) and 1 W10789107 (Controls.) and 1 2307693 (Tubing) and 1 WPW10143759 (Filter), ordrng 1 2318076 (Ui) and 1 WPW10468940 (Controls)"

We serviced a

WHIRLPOOL DRYER

Model LER8648PQ1

Near Charlotte, North Carolina 28277

Caleb

Job Details: 07/30/2025

"Door switch broken, i used my stock switch last week. Unit needs new door switch amd timer. ; ordrng 1 WP3406107 (Door switch.) and 1 WP3979618 (Timer)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 07/30/2025

"Returned to install control board. Installed board, calibrate unit to new board and ran normal wash. Unit filled and started wash cycle. Verified proper operation."

We serviced a

WHIRLPOOL MW/WALL OVEN COM

Model WOEC5030LZ01

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 07/30/2025

Customer complained door crooked. Scratches on handles . And oven cooking at too high of temp. Informed customer scratches would not be covered out of 30day warranty. Found inner oven door is bent and damaged in places. Ordering oven inner door. Ran bake 350? found avg temp with K type thermometer was 349?. Informed customer office will call when parts come in. ; ordrng 1 W11617223 (Inner door) and 1 W11598229 (Hinge) and 1 W11598230 (Hinge)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF535SWHZ10

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 07/30/2025

Customer complained freeze door coming open. Found unit leaning forward because of floor. Informed customer issue is with foor. Unit not level due to floor. Level legs wont help. Collected trip fee. Via check 1015.

We serviced a

WHIRLPOOL WASHER TL

Model WTW7120HW0

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 07/30/2025

"Turn to install new gearcase, slider , wash plate, rotor and suspension. Ran unit through calibration on control board to new parts. Ran quick wash, unit working as designed."

We serviced a

WHIRLPOOL WASHER TL

Model WTW5105HW2

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 07/30/2025

"Returned to install parts ordered. Replaced harness, capacitor and belt. Ran service diagnostics. Verified proper operation."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 07/30/2025

Customer compl unit fills but wont run. Found unit has defective sump. Replaced sump from ts. Ran diagnostics. Ran quick wash. Verified proper operation. ; used 1 W11613479 (MOTOR/SUMP) from stock

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 07/30/2025

Customer complained of burning smell. Inspected control board. Checked main harness in all areas. Could not find any burnt wires or issues with control. Found motor has slight smell after running spin. Ordering new motor and motor capacitor. Informed customer office will call when parts come in. Called safety 7742001044. ; ordrng 1 W10890624 (Motor) and 1 W11428524 (Capacitor)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WSR57R18DM06

Near Iron Station, North Carolina 28080

Ryan S.

Job Details: 07/30/2025

Found unit not cooling. Found compresser kicking out when testing. Was not start/relay. Ordering compressor and filter dryer. Will keep evap for return call. Putting in 2xtimeframe . Informed customer office will call when parts come in. ; ordrng 1 W11628587 (Compressor) and 1 W11109499 (Drier) and 1 2xtimeframe (2xtimeframe)

We serviced a

KITCHENAID M/W OTR

Model KMMF330PPS00

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 07/30/2025

Installed new pre Id microwave door. Verified proper operation.

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT318FZDW11

Near Warwick, Rhode Island 02888

Lee

Job Details: 07/30/2025

"Missing parts, returning tomorrow last call;"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW3

Near Cranston, Rhode Island 02910

Lee

Job Details: 07/30/2025

"Installed user interface, tested okay"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF555SDFZ08

Near Providence, Rhode Island 02904

Lee

Job Details: 07/30/2025

"Customer states led fresh food section does not workConfirmed issue, replace led module, tested okay."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FPS06

Near Attleboro, Massachusetts 02703

Lee

Job Details: 07/30/2025

"Customer states ice bucket filled with frost and now ice has odd tasteConfirmed issue, icebin cracked, need to order and replace with icemaker.; ordrng 1 W11574764 (Ice containers) and 1 W11557001 (Icemaker)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5000DW2

Near Cumberland, Rhode Island 02864

Lee

Job Details: 07/30/2025

"Customer states unit bounces a lotConfirmed issue, found suspension rods badly worn, agitator loose, replaced rods off truck stock, secured agitator, adjusted legs, ran calibration tested okay; used 1 W11130362 (SUSPENSION) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 07/30/2025

"Customer complain unit cuts off when clothes are not completely dry, but will drive using time dry rain service test for mister and proper resistance on thermometer when checking moisture sensor , light cut on and off like moisture sensor has a short . Wiring was ok. Ordering moisture sensor pad. Scheduled with customer. ; ordrng 1 W11545746 (Pad senser)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBH01

Near York, South Carolina 29745

Mitch H.

Job Details: 07/30/2025

"Unplugged refrigerator. Disassembled, removed and replaced ice maker and user interface kit. Reassembled, plugged back in. Ran ice maker test 57, cycled and returned to home position correctly. Ran valve test 45, valve activated and filled properly. Ran test 56, no ice maker errors. All operating properly."

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KRFF577KPS02

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 07/30/2025

"Removed and replaced compressor and related parts. Charged with nitrogen to 250psi. Checked for leaks, none found. Allowed to sit under pressure for 20 minutes. No loss of pressure. Evacuated nitrogen, pulled vacuum for 20 minutes. Weighed in correct charge, 56g, of R600A. Compressor operating and cooling properly."

We serviced a

WHIRLPOOL WASHER FL

Model MHW5630HC3

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 07/30/2025

"Tested and ran diagnostics, no stored error codes. Tested and ran diagnostics cycle. No issues found. Drain pump operating properly. Customer says that cycle times keep going up and has video of unit when it didnt drain. Based on customer information, ordering main control. Checked part availability and scheduled return for 8/6 PM ; ordrng 1 W11550649 (MCU)"

We serviced a

MAYTAG WASHER TL

Model MVWB765FW3

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 07/30/2025

Tested and ran diagnostics. Found F1E2 main control error and F2E1 stuck key error. Requesting P&A for console and control. Advised customer that office will call to schedule when parts arrive.; rqstng P&A on 1 W11135391 (Console) and 1 W11429620 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Tega Cay, South Carolina 29708

Mitch H.

Job Details: 07/30/2025

"Tested and confirmed issue. Drain pump starts as soon as washer is plugged in. Removed and replaced control. Found new control defective out of box. Indicator led comes on for a few seconds then goes out. No power out of new control. Reordering control. Washer does fall under S-code S153EB. Checked part availability and scheduled return for 8/6 PM ; ordrng 1 W11608056 (Control), dspstn on spec-tagged invntry: 1 W11608056 CONTROL"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW0

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 07/30/2025

"Confirmed dryer making noise. Disassembled, installed new dryer kit. Reassembled, tested. Dryer now operating properly and quietly.; used 1 4392065 (Dryer kit) from stock"

We serviced a

LG REFRIGERATOR FDB

Model LFXS26596D/02

Near Catawba, South Carolina 29704

Mitch H.

Job Details: 07/30/2025

"Attempted to replace control. Found it doesnt match existing control. Missing one connection. Searched part and got a different number than part received. Part number I found is EBR86093714. Ohmed out compressor and it checks properly. Spoke to Brian, will need to do further research on control. Compressor is covered under 10 year manufacturers warranty. Should have been referred to LG authorized service.; O-emld tckt"

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WETLV27HW3

Near Fort Mill, South Carolina 29707

Caleb

Job Details: 07/30/2025

"No error codes present. Found pressure hose has a kink. Corrected by removing excess corrugated plastic that was causing the kink. Adjusted leveling legs and replaced control. Customer states that it just wouldnt progress from runs and spin, but she can engage the drain and spin and it would work fine."

We serviced a

SAMSUNG RANGE

Model NX60A6511SS/AA-00

Near Indian Land, South Carolina 29707

Jonathan J.

Job Details: 07/30/2025

Complaint not baking consistency. Taking over 40 minutes to reach preheat temperature on occasion sometimes it will take 20 minutes. I found glow bar. Replaced igniter oven preheating in eight minutes. No further issues found with oven. at this time or cooktop.; used 1 12400035 (IGNITOR FLAT) from stock

We serviced a

KITCHEN AID DISHWASHER

Model KDTE104KPS3

Near Fort Mill, South Carolina 29715

Caleb

Job Details: 07/30/2025

"No error codes present, customer stated that it will run for 5 min then start beeping. Entered diagnostics and found no errors present. While filling there was a slight screaming sound coming from under the sink, found that the water to the unit was barely on, opened the valve and water started filling the unit perfectly fine. Customer stated that after reading info on chat gpt that they counted the blinks on the ui and came up with an F8-E1 no water coming from inlet valve. After opening the valve and running the unit Ive confirmed that unit is working as designed. If call back order 1 main control W11629915 and 1 inlet valve W11434044. Unit under warranty."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Fort Mill, South Carolina 29708

Caleb

Job Details: 07/30/2025

"Replaced heater, ran a full diagnostic, showed customer that heater is now operating properly. Unit checks fine."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Fort Mill, South Carolina 29708

Caleb

Job Details: 07/30/2025

"Unit constantly draining. Found no kinks or restrictions in pressure hose, replaced control, unit checks fine."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF736SDAM13

Near Acushnet, Massachusetts 02743

Aimee

Job Details: 07/30/2025

Found cooling in freezer not fridge Ran test 3 fan in freezer didnt start power there.Cust also just replaced main board and ui.; ordrng 1 W11452196 (Evap fan)

We serviced a

WHIRLPOOL WASHER FL

Model GHW9250ML2

Near Wareham, Massachusetts 02571

Aimee

Job Details: 07/30/2025

"Found the start button broken needs panel and user interfaceParts nlap; rqstng P&A on 1 8182088 (Panel control) and 1 8182056 (User interface), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF767SDHZ03

Near Windsor, Connecticut 06095

Mike K.

Job Details: 07/30/2025

"Complaint of icemaker not working after compressor repair. Unit is cooling fine. Error code e5 on icemaker. Ran harvest cycle. Conley we, ran fill cycle and filled fine. 33vac on heater,4.8k ohms. Replaced icemaker.Ran harvest cycle, completed, ran fill and completed. Ice box fan operation verified. Icebox thermistor passes. Ice bin sensor showing not full. Unplugged unit to reset and no error code on icemaker. Cs to monitor.; used 1 W11658802 (ICE MAKER) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near Plymouth, Massachusetts 02360

Aimee

Job Details: 07/30/2025

Found the spray arm Lower coming off. Also needs new filter and cover to deverta.Pump works fine; ordrng 1 W11460958 (Filter) and 1 W11550888 (Spray arm) and 1 W11743983 (Deverta cover)

We serviced a

JENN-AIR MW/WALL OVEN COM

Model JMW3430LM04

Near Plymouth, Massachusetts 02360

Aimee

Job Details: 07/30/2025

Spoke to chase call was cancelled

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC300EBS05

Near Windsor, Connecticut 06095

Mike K.

Job Details: 07/30/2025

"On arrival unit is not running, compressor /fans off showing 52 and 72 degrees. Turned unit off/on and not running. Pulled out unit and compressor is very hot, unplugged and plugged in and condenser fan operation verified, compressor wont turn over. Bad compressor. Compressor covered under 60 month whirlpool warranty per service bench. Verified with office to add compressor job to this call for return, 2x timeWill replace gasket after compressor replacement was successful. Office to contact cs when parts come in to schedule return ; ordrng 1 W11557425 (Compressor) and 1 W11109499 (Drier) and 1 W11504445 (Drier coupler) and 1 W11504447 (Drier coupler) and 1 W11504416 (Compressor coupler) and 1 W11504431 (Compressor coupler) and 1 W11506621 (Compressor coupler) and 1 W11506635 (Process coupler) and 1 R134A (R134A)"

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT311FZDT05

Near Bloomfield, Connecticut 06002

Mike K.

Job Details: 07/30/2025

"Unit is under 1yr wp warranty per mod/serial tag, shows manufacture date of 5/2025 . Replaced control/thermistor , unit running and good airflow to FF section. Cs to monitor"

We serviced a

MAYTAG REFRIGERATOR FDB

Model MRT118FFFH09

Near Newington, Connecticut 06111

Andre

Job Details: 07/30/2025

"Ck unit upon arrival and remove and install condenser fan motor, evaporator fan motor and control board unit now operating to manufacturers specs specs"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Newington, Connecticut 06111

Andre

Job Details: 07/30/2025

Ck unit upon arrival and found no operation from unit . Check outlet and found 119VAC from L1 to Neutral and 119VAC from L2 to Neutral. Check terminal block and found 234VAC at terminal block from L1To Neutral. Inspect and found connection loose. Secure and tighten down bolts and assembly unit back together and unit is now operating to manufacturers specs

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRQA59CNKZ00

Near North Smithfield, Rhode Island 02896

Lee

Job Details: 07/30/2025

"Customer states temps too cold in fresh food sections, soda explodedConfirmed issue, found error 3-1, tested thermistor at room temperature 70:degrees and reading at 4.6k ohm, retested unit, found damper still not opening, tested and found no voltage being sent during activation Weds am; ordrng 1 W11455229 (Control)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Springfield, Massachusetts 01151

Chris B.

Job Details: 07/30/2025

Complaint that the washer is not starting any cycle. Found bad lid lock. Replaced part with ST# W11307244 and washer working normal.; used 1 W11307244 (DOOR LOCK) from stock

We serviced a

MAYTAG DRYER

Model MEDB855DC4

Near Worcester, Massachusetts 01605

Glenn

Job Details: 07/30/2025

Found dryer would not start when I opened it up. I found the bracket that holds the motor in place had come loose and was moving around under the dryer damaging the wiring harness the blower wheel on an open thermal fuse and worn out title of fully will need multiple parts for this repair. ; rqstng P&A on 1 WP697772 (Blower wheel) and 1 W10909685 (Thermal fuse) and 1 W11448775 (Motor) and 1 W10578053 (Motor bracket) and 1 W10901572 (Harness) and 1 W10837240 (Idler pulley)

We serviced a

AMANA WASHER TL

Model NTW4519JW2

Near Oxford, Massachusetts 01540

Glenn

Job Details: 07/30/2025

"Installed control which is covered by s153eb also needed the lid lock installed from truck stock which customer paid for today. Calibrated washer and ran automatic cycle test all tested ok ; dspstn on spec-tagged invntry: 1 W11607637 CONTROL , used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

SAMSUNG RANGE

Model NE59R4321S/AA

Near West Hartford, Connecticut 06117

Mike K.

Job Details: 07/30/2025

"Several buttons not working on control, verified several numbers not working, would need control and touch panel. pulled rear panel and signs of mice infestation in control box.Took photos. Referred cs back to contract to see what they would do, we will not repair (verified with office)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Farmington, Connecticut 06032

Mike K.

Job Details: 07/30/2025

"Replaced control and ran diagnostics fine. Asked my opinion of n drainage set up, not ideal as it is a sealed connection to a thinner cooper line, the pipe does slant down, but the long smaller diameter will cause more head pressure and could shorten life of pump."

We serviced a

JENN-AIR REFRIGERATOR FDB

Model JFFCC72EHL02

Near Charlotte, North Carolina 28210

Caleb

Job Details: 07/30/2025

"Freezer door stuck, unable to open rails seized preventing door from opening. Freezer full of food. Advised customer to leave unit unplugged to allow for defrost, ordering rails and gasket for freezer door. Will need second tech to help open door. If cant be opened and rails cant be replaced will document with Techline. ; ordrng 1 W10795844 (Bracket) and 1 W10795848 (Bracket) and 1 W11585972 (Gasket)"

We serviced a

WHIRLPOOL WASHER FL

Model MVWB835DW3

Near Simsbury, Connecticut 06092

Mike K.

Job Details: 07/30/2025

"Notes were lost on this call. By estimates saved I found a bad gear case assy, quoted them for a gear case assy/Washplate which they wouldve denied and I wouldve collected for the service call only."

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT518SZFM04

Near Stafford, Connecticut 06076

Gary V.

Job Details: 07/30/2025

"Inspected and found bins binding on the door when the door closes, adjusted bins and door now closing properly. All other functions test normal."

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS555SIHZ09

Near Enfield, Connecticut 06082

Gary V.

Job Details: 07/30/2025

"Inspected and found unit turned to lowest setting and air diffuser not closing, needs diffuser and ordering main acu for back up.; ordrng 1 W11566891 (Control board) and 1 W11645127 (Air diffuser)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRQC7836RZ00

Near Simsbury, Connecticut 06092

Mike K.

Job Details: 07/30/2025

"Unit is under 1yr wp per service bench. Complaint of whistling sound intermittent. Was able to verify that the noise is coming from the icemaker water valve and it does make a loud whistling sound while filling, makes ice fine. Ordering water box assy. Office to contact when part comes in to schedule return.; ordrng 1 W11727944 (Water box assy)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Suffield, Connecticut 06078

Gary V.

Job Details: 07/30/2025

"Inspected and found wash pump leaking thru main seal, replaced with new wash pump and cycled, tested fine.; used 1 W11665769 (MOTOR/SUMP) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR TM

Model LFTR2045VF9

Near Plainville, Massachusetts 02762

Aimee

Job Details: 07/29/2025

Installed new timer and Tstat compressor running and fans .Raised front feet so wouldnt roll24 hour before load

We serviced a

WHIRLPOOL RANGE

Model WFE540H0EB0

Near Agawam, Massachusetts 01030

Mike K.

Job Details: 07/29/2025

"Complaint of unit smoking in last bake cycle. Bake element working fine, fan worked in convection, preheated to 350 fine, removed back panel and electronics all good. They say that intermittently the clock will stop displaying. For the smoke I did recreate some, looks like some grease stains n vent is smoking, suggested just letting unit run hot to burn off any more, but smoke is far less then they had when originally saw it. For display will order control.; ordrng 1 WPW10586736 (Control)"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF536RPS00

Near Sturbridge, Massachusetts 01566

Chris B.

Job Details: 07/29/2025

Complaint that the refrigerator water is very low. Found bad filter. Customer will have it replaced and lubricated the freezer sliders and working normal.

We serviced a

MAYTAG WASHER TL

Model MVW4505MW1

Near Charlton, Massachusetts 01507

Chris B.

Job Details: 07/29/2025

Complaint that the washer is not cycling properly. Found F9E1 and F7F7 and problems with the lid lock not engaging. Found heavy oil leak in the transmission. And mentioned that this would add more the the repair. Wife called husband about the the issues. Husband said that the washer had a 10yr warranty. I tried to explain its only a 1yr and on 10 on basket and motor. They can call Maytag for more information about this. Wife very upset asked me to leave the home and refused to pay for the trip fee because I did nothing.

We serviced a

MAYTAG WASHER TL

Model MVW4505MW0

Near Suffield, Connecticut 06078

Gary V.

Job Details: 07/29/2025

"Inspected and found belt stretched out causing squeal noise, replaced belt and tested fine.; used 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model wrx986sihz03

Near Suffield, Connecticut 06078

Gary V.

Job Details: 07/29/2025

"Installed door and ice maker, couldnt test as unit was moved into garage."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS01

Near Somers, Connecticut 06071

Gary V.

Job Details: 07/29/2025

"Installed new pre valve and water pressure getting to unit is trickling, and informed customer about poor water supply."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX986SIHZ00

Near Charlotte, North Carolina 28202

Ryan S.

Job Details: 07/29/2025

"Upon arrival found compressor hot and not running. Found unit had line tap and had Freon . Compressor would start but soon kick off, not a relay due to having inverter. Needs new compressor. Ordering compressor , inverter and filter drier. Informed customer office will call when parts come in. ; ordrng 1 W10832994 (Compressor) and 1 WPW10143759 (Drier) and 1 W11087200 (Inverter) and 1 2xtimeframe (2x timeframe), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF767SDHZ04

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 07/29/2025

"Upon arrival customer complained icemaker stopped making ice again. Ran icemaker harvest the full.icemaker filled with water. Found E5 error.ran harvest them fill. Icemaker went through harvest with no issue then filled with water. Freezer is 0? and ref is 38?. Called techline. Sr#7742081569. Checked thermistors at board . Icemaker thermistor is off , since icemaker has been changed twice Techline waltz to replace ice bin fan in case it is not running properly. Ordering ice maker fan . Schedule return call with customer. Customer wants RS on return call. ; ordrng 1 W10846539 (Ice fan)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4955HW

Near Lowell, North Carolina 28098

Ryan S.

Job Details: 07/29/2025

Found pressure system fault. Customer says drain pump running continuously. Unit was unplugged. Pressure hose properly installed on both sides with no perforations. Replaced control board from pre Id ts . Calibrated unit to new board. Ran normal wash . Unit filled and started wash cycle. Verified proper operation. ; dspstn on spec-tagged invntry: 1 W11608056 CONTROL

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF536RPS00

Near Sharon, South Carolina 29742

Mitch H.

Job Details: 07/29/2025

"Removed and replaced 3-way valve. Plugged unit in, entered diagnostics, set valve to home position. Unplugged. Flushed with nitrogen then charged to 250psi. Allowed to sit for 20 minutes. Checked for leaks, none found. No loss of pressure. Evacuated nitrogen, pulled vacuum for 20 minutes to ensure no residue moisture or nitrogen. Weighed in correct charge, 53g, of R600A. Compressor operating and unit cooling properly."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4855HW3

Near York, South Carolina 29745

Mitch H.

Job Details: 07/29/2025

Checked and confirmed drain pump constantly running. Needs control board. Checked and confirmed washer falls with serial number range for s-code S153EB. Parts and labor covered. Control on order but not received yet. Will install when part comes in. Collected for service call on cc.

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF300EWH06

Near Grafton, Massachusetts 01536

Glenn

Job Details: 07/29/2025

"Install door seal used food grade adhesive to seal Mullen perimeter found wrong part was ordered needs user interface. We ordered light modules, prior order part. ; ordrng 1 W11655735 (User interface), dspstn on spec-tagged invntry: 1 WP482338 FOOD GRADE ADHESIVE"

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Northbridge, Massachusetts 01534

Glenn

Job Details: 07/29/2025

Control is malfunctioning and self clean actives randomly. I called safety the authorized to cover the part W10894098. Authorization # W1Eon60wp1. Customer is not happy regarding Labor and is calling the safety department back in this regard ; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDP560HAMZ1

Near Clover, South Carolina 29710

Mitch H.

Job Details: 07/29/2025

Checked and found small amount of water on floor below float switch area. Float switch and related parts have already been replaced. No cracks or breaks in tub. Suspect tub may have been molded incorrectly. No other explanation for issue. Ordering tub. Advised customer that tub will ship directly to her and she will need to inspect for damage and call to schedule.; ordrng 1 W10909756 (Tub) and 1 2Xtime (2X time)

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRSF5536RZ00

Near Gastonia, North Carolina 28056

Mitch H.

Job Details: 07/29/2025

"Checked and found no ice in bin. Entered diagnostics, no stored error codes. Ran ice maker test 180. Ice maker cycled and operated properly. Ran valve test 164, valve activated and filled normally. Found air duct for ice maker loose and hanging on one side. Ordering duct and user interface. Checked part availability and advised customer that office will call to schedule when parts arrive.; ordrng 1 W11040868 (Duct) and 1 W11759999 (User interface)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF535SWHZ07

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 07/29/2025

"Checked and found both RC and FC cooling properly. FC at 1 degree and RC at 37. Still has condensation along top of freezer door. Ensured humidity control was on. Gaskets appear to be sealing properly. Ordering freezer door, main gasket and auxiliary gaskets. Advised customer that door will ship directly to her and she will need to inspect door and call to schedule.; ordrng 1 W11435329 (Freezer door) and 1 W10443320 (Gasket) and 2 W11159728 (Auxiliary gasket)s"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 07/29/2025

Complaint none of the buttons on the touchscreen will function except for cancel. I found complaint true. Replaced user interface performed a diagnostic cycle verified all operations are working properly on dishwasher before departure recommended customer use rinse agent at least once a month to fill dispenser I suspect and visually see water intrusion on digital circuit touchscreen was caused of issue.

We serviced a

KITCHENAID M/W OTR

Model KEMS378SBL04

Near Charlotte, North Carolina 28226

Caleb

Job Details: 07/29/2025

"Replaced broil element, unit checks fine"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Charlotte, North Carolina 28226

Caleb

Job Details: 07/29/2025

"Attempted to enter diagnostics multiple times for error codes, unit would not go into diagnostics. Sump motor runs but pulsing, unit needs new control and sump.; ordrng 1 W11683481 (Control)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Charlotte, North Carolina 28226

Caleb

Job Details: 07/29/2025

"Unit constantly draining, found no kinks or restrictions in pressure hose. Replaced control and calibrated control via diagnostics, unit checks fine."

We serviced a

WHIRLPOOL WASHER TL

Model WTW7000DW4

Near Charlotte, North Carolina 28226

Caleb

Job Details: 07/29/2025

Replaced suspension rods. Unit checks fine.

We serviced a

WHIRLPOOL WASHER TL

Model WTW5520SQ0

Near Charlotte, North Carolina 28226

Caleb

Job Details: 07/29/2025

Water valve bleeding water into tub. Unit needs new valve and timer not progressing properly. ; ordrng 1 WP8578341 (Valve) and 1 WP8317926 (Hose) and 1 WP3360977 (Syphon) and 2 WP596669 (Clamp)s and 1 WPW10042330 (Timer)

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Charlotte, North Carolina 28278

Caleb

Job Details: 07/29/2025

"Unit heats and functioning as designed. Customer has vent restriction in house, advised customer to contact vent cleaners."

We serviced a

JENN-AIR COOKTOP

Model JGD3430GS05

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 07/29/2025

"Tested and found spark igniters will not shut off when left burners are lit. When right side burners are lit it operates properly. Checked and confirmed outlet polarity was correct. Removed and replaced switch harness. Reassembled, tested, still have same issue. Ordering spark module and left side electrodes. Advised customer that office will call to schedule when parts arrive.; ordrng 1 WPW10475147 (Spark module) and 1 W10862326 (Electrode left rear) and 1 W11690138 (Electrode left front)"

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