We serviced a
KITCHENAID RANGE
Model KSEG700ESS2
Near Enfield, CT 06082
Gary V.
Job Details: 03/05/2024
"Inspected and found main acu no longer sending voltage for bake, quoted and they will call."
We serviced a
GENERAL ELECTRIC WASHER
Model PTW600BSR1WS
Near Rock Hill, SC 29732
Mitch H.
Job Details: 03/05/2024
Checked and found inlet valve not closing fully. Constantly leaking water into tub. Requesting P&A for valve. Checked part availability and scheduled return for 3/8 PM ; rqstng P&A on 1 WH13X26637 (Valve)
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Canton, CT 06019
Ruben C.
Job Details: 03/05/2024
"Replaced gearcase had to break agitator to take could not get back inner basket would not go fully down now will not come back up will need to take down gearcase in order to remove basket ordering basket and spanner nut; rqstng P&A on 1 W10811957 (Inner basket) and 1 W10909670 (Spanner nut) and 1 Time (Extra time), dspstn on spec-tagged invntry: 1 W10734521 SLIDER 1 W10752187 AGITATOR SCREW , and 1 W11550891 AGITATOR , states that autho needed"
We serviced a
SAMSUNG HOME LAUNDRY - E
Model WF45B6300AC
Near Torrington, CT 06790
Ruben C.
Job Details: 03/05/2024
Checked unit cust says clothe not coming ringing out water unit being used for towels and sheets going off balance showed cust how to do a spin only drain pump working normally
We serviced a
SAMSUNG REFRIGERATOR
Model RF22R7551SR/AA
Near Enfield, CT 06082
Gary V.
Job Details: 03/05/2024
"Inspected and found compressor running but over heating, starting to have compressor failure,quoted and they will call. Might be under warranty thru Samsung."
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Suffield, CT 06078
Gary V.
Job Details: 03/05/2024
"Installed new main controller and ran auto testing, and did not detect any problems, tested fine at this time."
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Sharon, SC 29742
Mitch H.
Job Details: 03/05/2024
"Removed and replaced wiring harness. Reassembled washer, ran calibration, tested washer. Drain pump and all other functions now working. Washer operating properly."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Charlotte, NC 28216
Jeff L.
Job Details: 03/05/2024
Found slider bad (see pic) when testing the unit with new slider the machine still would not spin or agitate I spoke with tech support they advised me to check the pressure hose to make sure of no pinched or holes. The hose is in good shape will return 3-8-24;am7738610154; ordrng 1 W10754448 (Clutch)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Belchertown, MA 01007
Mike K.
Job Details: 03/04/2024
"Been getting a flashing error code repetitively.10-2, 8-4, error codes in history. Water was in tray and looks to have a leak from the full hose, not at the connection.Showed customer how to access the tray and clean it.From notes it looks like the sump has been replaced twice and noise remains."
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Windsor Locks, CT 06096
Gary V.
Job Details: 03/04/2024
"Inspected and found unit completely non responsive, main acu getting voltage but not responding at all, needs main acu and ui panel, ordering fuse for back up.; rqstng P&A on 1 W11133021 (Main acu) and 1 W11133029 (Ui panel), ordrng 1 Wp3392519 (Fuse)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Windsor, CT 06095
Gary V.
Job Details: 03/04/2024
"Inspected and found no fault codes, cycled thru full load and didnt detect any over heating issues, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Ellington, CT 06029
Gary V.
Job Details: 03/04/2024
"Inspected and found air diffuser broken, replaced with new air diffuser and tested fine; used 1 W11317276 () from stock"
We serviced a
MAYTAG WASHER
Model MVWB855DC
Near Southington, CT 06489
Jimmy R.
Job Details: 03/04/2024
"Tested unit and found washer would not fill with water found when trying to fill unit would just sit them and then error out long fill checked codes and found F0-E3, F8-E1. Wile running a cycle noticed machine sounded like a bearing was bad checked Gearcase and found oil leaking and bearings failing. Unit is going to need new Gearcase,main control due to bad valves console due to stuck key and hinges due to top slamming down, parts tentative p/a ; ordrng 1 W10447976 (Assembly drive) and 1 W10594153 (Hinge lid left) and 1 W10594154 (Hinge lid right) and 1 W10681982 (Console) and 1 W10625690 (Main control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Wolcott, CT 06716
Jimmy R.
Job Details: 03/04/2024
"Tested washer and found unit would come on start the wash cycle then go right to done never washing or sensing a cycle, ran diagnostics and found tub just buzzing never moving checked capacitor and found leaking causing no start or wash. Replaced capacitor and recalibrated machine, ran a wash and spin and unit is now washing and operating to factory specs ; used 1 W11395618 (Capacitor) from stock"
We serviced a
WHIRLPOOL OVEN
Model WOED5030LB01
Near Wolcott, CT 06716
Jimmy R.
Job Details: 03/04/2024
"Check over unit due to error F3,E0. Check oven sensors in diagnostics and found temps off recalibrated and recheck temps and clear Error. Advice customer to keep on eye on unit could not find any issue at this time all operations now working as design"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Waterbury, CT 06705
Jimmy R.
Job Details: 03/04/2024
"Tested unit and ran cycle and found gear case bearings bad. Check gear case and found unit leaking oil and hitting lower pan check rotor and stator found oil in both. Unit is going to need a new gears case,rotor,stator & Agitator parts tentative P/A; ordrng 1 W10868473 (Assembly drive) and 1 W10579778 (Stator) and 1 W10447979 (Rotor motor) and 1 W10882734 (Agitator)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Charlotte, NC 28214
Jeff L.
Job Details: 03/04/2024
Replaced parts ordered by previous tech unit ran and checked okCall complete
We serviced a
AMANA DRYER
Model NED4655EW1
Near Charlotte, NC 28262
Jeff L.
Job Details: 03/04/2024
Found heater coil broke off touching frame keeping continuous heat on unit unless unplugged.no replaced the heater and the thermal cut out unit ran and checked okCall complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Waterbury, CT 06708
Jimmy R.
Job Details: 03/04/2024
Tested unit upon arrival remove user interface and test dispenser and found none of the switches getting stuck. Latch releases each time dispenser is push for water. Check and found water dripping from dispenser housing and when filter is remove water start to spray out from housing shut water off to refrigerator and order water filter housing with user interface that led lights are fading parts tentative P/A; ordrng 1 W11456119 (Interface) and 1 W11036341 (Filter housing)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Naugatuck, CT 06770
Jimmy R.
Job Details: 03/04/2024
Tested unit upon arrival and found drum not rotating remove panels and found broken belt. Replace belt and ran test again and unit now operating as manufacturer design ; used 1 4392065 (Repair dryer) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHz02
Near Meriden, CT 06450
Jimmy R.
Job Details: 03/04/2024
"Tested unit upon arrival and found freezer compartment not defrosting check voltage and received 120VAC going to heater, check defrost thermostat and found thermostat Open defrost all ice from freezer evaporated and order fan motor harness for repair ; ordrng 1 W11224591 (Fan motor), dspstn on spec-tagged invntry: 1 W11224256 CNTRL-ELEC"
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR/AA 15
Near Franklin, MA 02038
Aimee Z.
Job Details: 03/04/2024
"Noisy fan in the fridge it is still cooling Freezer cold and thing is frozen .Steamed out by the tower so fan isnt hitting ice.; ordrng 1 DA32-00011D (Senor) and 1 DA47-00243C (Protetor defrost) and 1 DA63-08248A (Gasket right door white) and 1 DA81-06013A (Fan), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Meriden, CT 06451
Jimmy R.
Job Details: 03/04/2024
E5 ice maker thermistor faulty. Remove shelf and and drop ceiling and install new ice maker ran error code and unit now has No error code ran ice maker cycle unit cycles and calls for water machine now operating as manufacturer specs ; used 1 W11658802 (ICE MAKER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PLYB2
Near Charlotte, NC 28269
Jeff L.
Job Details: 03/04/2024
"Found drain pump broke and needing to be replaced. The customer stated the disposal stopped working same time as dishwasher. The safety was tripped on disposal reset still no power. After replacing drain pump and checking testing dishwasher the sink backed up and would not drain. I advised customer that that isnt a dshwasher issue its a drain issue. The customer was gonna call warranty company about getting new unit. The drain pump has already been replaced customer rescheduled for 3-7-24 amWPW10195175; ordrng 1 WPW10195175 (Door dispenser), used 1 WPW10348269 (Drain pump) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Charlotte, NC 28269
Jeff L.
Job Details: 03/04/2024
"Found cam broke apart not allowing the unit to spin properly also the pulley was locking up allowing g the belt to slip and give burning smell. Replaced both parts unit ran with no fault codes and no leaks. Unit ran and checked okCall complete ; used 1 WPW10006384 (Belt), and 1 W10721967 (Cam) from stock"
We serviced a
MAYTAG WASHER
Model MHW8630HW1
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 03/04/2024
I replaced all previously order parts. I ran a quick wash cycle with two towels in there. Unit spun out just fine. No further issues found with washing machine today. No leaking occurring.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Wilbraham, MA 01095
Mike K.
Job Details: 03/04/2024
"Reading 35 degrees rf mid shelf, set for 39. Top shelf where vent is froze glass of water.Thermistors pass in n diagnostics and verified damper operation, good airflow through vent.Reading 5.1k ohms on thermistor, which should be 7.9 at 36, reading a bit warmer then 36 (should be 2.7 at 77)Replaced thermistor, rf evap arm now freezing m being open. Cs to monitor. Advised to leave small shelf by vent with only small items to not blow co airflow. If issue continues order control.; used 1 W10316760 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED9750WW0
Near Springfield, MA 01119
Mike K.
Job Details: 03/04/2024
"Uh not making noise during cycle, worn support and belt. Quoted for dryer kit/labor. Accepted. Replaced supports, idler and belt. Verified running smooth.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Chicopee, MA 01020
Mike K.
Job Details: 03/04/2024
Led lights are out of n both rf and fr. Light n rf is on dimly. Quoted for both leds/labor. Replaced rf light first as Fr light might not be needed.Collected total for both lights and labor.; ordrng 1 WPW10515058 (Led light) and 1 WPW10515057 (Fr led)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Agawam, MA 01030
Mike K.
Job Details: 03/04/2024
"Unit is under 1yr wp warranty per service bench. Complaint of fan not working well and light always on dim, even when off on control.Verified fan is operating properly l, good flow and fan oriented properly. Is as designed, nothing to be corrected or improved.Light operates properly at different settings, but stays on dimly, even when turned off. Replaced control and same. Checked wiring and no short found. Bulb had been replaced with and led, replaced bulb and working properly.; used 1 8206232A (BULB) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Clover, SC 29710
Ryan S.
Job Details: 03/04/2024
Customer complained unit shut off wont start. Found unit full of water. Found harness to drain broken. Ordering harness and control. Found lid lock working fine. Informed customer office will call when part comes in. ; ordrng 1 W11643701 (Harness) and 1 W11513246 (Control board) and 1 W11399437 (Pump)
We serviced a
WHIRLPOOL RANGE HOOD
Model UXT5530AAS3
Near Pineville, NC 28134
Ryan S.
Job Details: 03/04/2024
Returned to install control. Installed control. Fan working now. Verified proper operation. Showed customer. Collected 175$.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Belmont, NC 28012
Ryan S.
Job Details: 03/04/2024
"Returned to install new parts ordered by previous tech. Installed lid lock, harness and control. Ran service mode and all functions working. Verified proper operation."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Belmont, NC 28012
Ryan S.
Job Details: 03/04/2024
Customer complained unit not cooling. Customer stated he unplugged unit and worked for. For awhile found ice buildup on refrigerator evap. Quoted 592.97 for repair. Customer wanted to wait. Collected trip fee. Informed customer if he wants repair in news few weeks trip fee will be deducted from total.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Charlotte, NC 28278
Ryan S.
Job Details: 03/04/2024
"Customer complained of power loss. Found f6e 4 error. Tried to remove unit to check unit, couldnt get out of cabinet. Informed customer he will need to pull out oven so that we can access it. Call office when unit is pulled out for proper diagnosis."
We serviced a
WHIRLPOOL DRYER
Model WGD8620HC3
Near McConnells, SC 29726
Ryan S.
Job Details: 03/04/2024
"Customer complained of long dry times , found Dryer working properly when exhaust not hooked up. Looked outside and found home exhaust vent logged at outside wall. Verified proper operation of unit. Informed customer to get home exhaust cleaned."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near East Hampton, CT 06424
Amanda R.
Job Details: 03/04/2024
Complaint that once it made a squealing noise during the last part of spin cycle couldnt duplicate issue today recommended recording noise went over not overloading because its in a drip pan with raised ridges on it
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Enfield, CT 06082
Gary V.
Job Details: 03/04/2024
"Inspected and found Gearcase broken causing oil leak and damaged other components, unit needs full drive train repair, will submit estimate.; rqstng P&A on 1 W11454734 (Gearcase) and 1 W11497303 (Motor) and 1 W11239857 (Belt) and 1 W10913953 (Actuator) and 1 W10721967 (Cam) and 1 WPW10427633 (Shield)"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Enfield, CT 06082
Gary V.
Job Details: 03/04/2024
"Inspected and main acu no longer sending voltage for bake, will submit estimate and call for return date.; rqstng P&A on 1 W11544349 (Main acu)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW00
Near West Hartford, CT 06119
Ruben C.
Job Details: 03/04/2024
Checked unit found filter housing broken filter couldnt be pushed out replaced housing and filter tested operation normal
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near West Hartford, CT 06117
Ruben C.
Job Details: 03/04/2024
Checked unit unit would not go through cycle found belt was frayed and had fallen off pulley pulleys were not loose replaced belt tested operation normal; used 1 W11239857 (Belt) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Hartford, CT 06106
Ruben C.
Job Details: 03/04/2024
Checked unit found no light in refrigerator section unplugged unit for a min no still no light flicked once ordering light module; ordrng 1 W11470191 (Module)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near New Britain, CT 06053
Jeremy B.
Job Details: 03/04/2024
Demonstrated proper operation to customer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near New Britain, CT 06051
Jeremy B.
Job Details: 03/04/2024
"Installed new compressor and leak checked found condenser leaking needs new. Rear wheel cracked needs new. ; rqstng P&A on 1 W11577970 (Condenser) and 1 WPW10475495 (Wheel), ordrng 1 Xtratime (Xtra time), dspstn on spec-tagged invntry: 1 WPW10507886 COMPRESSOR"
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS05
Near Berlin, CT 06023
Jeremy B.
Job Details: 03/04/2024
Installed new spark mod and harness. Tested And all burners working properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS05
Near Berlin, CT 06023
Jeremy B.
Job Details: 03/04/2024
Installed new freezer door customer had shipped to them from manufacture. All checks ok.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Attleboro, MA 02703
Aimee Z.
Job Details: 03/04/2024
Looked over dryer and asked when last had vent cleaned been 4 Years . Advised to have maintenance. Clean ventDryer working as intended and heating .Cust meant to set a call for her washer not dryer
We serviced a
KITCHENAID RANGE
Model KSGB900ESS9
Near Longmeadow, MA 01106
Gary V.
Job Details: 03/04/2024
Inspected and found center burner head not allowing ignition properly. Will order and return.; ordrng 1 W11548764 (Burner head center)
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW1
Near Glastonbury, CT 06033
Amanda R.
Job Details: 03/04/2024
Squealing while running Installed dryer kit tested sound normal ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near East Hartford, CT 06118
Amanda R.
Job Details: 03/04/2024
F8e4 float fae4 diverter throwing fae5 error code which is diverter on sump assembly ; ordrng 1 W11460945 (Sump)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near East Hartford, CT 06118
Amanda R.
Job Details: 03/04/2024
Last Thursday Complaint started smelling like burning smoke and making weird noise they unplugged unit it was cooling and freezing still checked outlet checked condenser coils took off rear cover for compressor and controls plugged in unit set temps at recommended couldnt duplicate issue recommended finding where noise and smell is coming from when happening freezer led bad the left crisper drawer Ui not working and mullion strip positioner broken
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Hebron, CT 06248
Amanda R.
Job Details: 03/04/2024
F7e8 error code motor over temp a week after parts replaced it happened again where stayed on sensing with 46 mins remaining customer unplugs unit and it finished cycle ; ordrng 1 W11621180 (Control) and 1 W11195971 (Stator) and 1 W10734521 (Clutch) and 1 W11260238 (Rotor)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Middletown, CT 06457
Jeremy B.
Job Details: 03/04/2024
Washer not completing cycle. Found worn hub and shaft in gear case deteriorating. Needs gear case and hub. Quoted customer they will buy new.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Middletown, CT 06457
Jeremy B.
Job Details: 03/04/2024
Installed new valve and heater tan fill test 45 fill tube clear please allow 24 hrs for ice production. ; dspstn on spec-tagged invntry: 1 W11482383 VALVE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Middletown, CT 06457
Jeremy B.
Job Details: 03/04/2024
Repaired liner all checks on took pictures
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 03/04/2024
Complaint broil element in microwave has fallen. I found hanger clip is broken ceramic in ordering clip holder to repair. No additional issues reported by customer no visible issues found at this time. ; ordrng 1 W10909479 (Hangar support)
We serviced a
KITCHENAID RANGE
Model KFDD500ESS10
Near Marshville, NC 28103
Jonathan J.
Job Details: 03/04/2024
Complaint flame on low boils water intermittently flame on high will flare up and leave black soot on one side of pan pot. I suspect either volatile compounds from cooking are cause of flare up or customer gas regulator lpg is failing. I adjusted low flame all flame patterns both low and hi are perfect and normal as of now no abnormal flame flare ups while testing ever witnessed no yellowing of flame either.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Charlotte, NC 28262
Jeff L.
Job Details: 03/04/2024
Replaced control unit had no leaks and operated as designed. Unit ran and checked okCall complete
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2 01
Near Westfield, MA 01085
Mike K.
Job Details: 03/04/2024
"Not get good, open element. Quoted for heater assy/labor. Accepted. Replaced heater assy and unit heating fine.; used 1 DC97-14486A (ELEMENT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Mount Holly, NC 28120
Mitch H.
Job Details: 03/04/2024
"Tested and found dishwasher filling properly but pump/motor not starting. Ran diagnostics, found F4E3 motor error. Ordering pump/motor. Checked part availability and scheduled return for 3/6 AM.; ordrng 1 W11613570 (Pump/motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Mount Holly, NC 28120
Mitch H.
Job Details: 03/04/2024
"Checked and ran diagnostics, no stored error codes. Heater has out properly. Ran full diagnostics test cycle, all components checked good and heater working correctly. Dishwasher operating as designed."
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS4
Near Mount Holly, NC 28120
Mitch H.
Job Details: 03/04/2024
"Checked and found that seal around glass cooktop has small gouge. Ordering cooktop. Was unable to speak to construction manager. Called, got voicemail. Mailbox full.; ordrng 1 W11178791 (Cooktop)"
We serviced a
JENN-AIR OVEN
Model JJW3830DP02
Near Denver, NC 28037
Mitch H.
Job Details: 03/04/2024
Checked and found no response from keypad. Hitting any key shows F2E1 keypad error. Will need console replaced. Quoted customer for repair and saved estimate. Customer approved repair. Checked part availability and advised customer that office will call to schedule when part arrives. Collected full amount on cc.; ordrng 1 W11232121 (Console)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Huntersville, NC 28078
Robert A.
Job Details: 03/04/2024
I called Techline to document the issues. I submitted photos to them as well.Sr7738561849
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV07
Near Denver, NC 28037
Mitch H.
Job Details: 03/04/2024
"Removed old compressor, when new compressor was removed from box, found that low side tube was bent and appears to be cracked where it enters compressor body. Took picture, returning compressor and reordered new. Checked part availability and scheduled return for 3/6 PM.; ordrng 1 W11547313 (Compressor), dspstn on spec-tagged invntry: 1 876765 TUBING KIT 1 W11109499 FILTER DRIER-TUBE R600a , 1 W11504416 COUPLER 8.5/6 NR MS 00 , 1 W11504431 COUPLER 7/5 NR MS 00 , 1 W11504445 COUPLER , 1 W11504447 COUPLER 5/1.8 NR MS00 , 1 W11506621 COUPLER 6 NK MS 00 , and 1 W11506635 COUPLER 6 NF MS SV"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Lincolnton, NC 28092
Mitch H.
Job Details: 03/04/2024
"Checked and found water inlet leaking badly at seam. Unit will not fill correctly due to this. Ran diagnostics, no stored error codes. Unable to test pump/motor due to leak. Ordering inlet. Checked part availability and scheduled return for 3/7 AM. Leaving pump/motor on ticket. Will install on return if needed.; ordrng 1 W11535094 (Inlet assembly), dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Lincolnton, NC 28092
Mitch H.
Job Details: 03/04/2024
"Tested and ran diagnostics. Found F7E9 and F6E3 error codes. Attempted to run calibration and component tests. No response. Checked and found that rotor screw had come out and rotor had fallen off. Reinstalled rotor, applied locktite to screw and tightened. Ran DLMS calibration and component tests for agitate and spin. All operating properly."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Kings Mountain, NC 28086
Mitch H.
Job Details: 03/04/2024
"Removed and replaced timer and knob. Reassembled, tested, timer and dryer operating properly."
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Harwinton, CT 06791
Ruben C.
Job Details: 03/04/2024
Replaced drain hose but found water valve kept letting water in even when off replaced valve tested normal; used 1 W11434044 (Valve) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Davidson, NC 28036
Robert A.
Job Details: 03/04/2024
Cx complaint that the unit is dripping from the vent door. I inspected the unit to confirm the complaint. I found the vent door setting in the SP was still set to 01. I followed the instructions and set it to 00. The unit is working as designed.
We serviced a
WHIRLPOOL DRYER
Model MED6200KW0
Near Newington, CT 06111
Jeremy B.
Job Details: 03/04/2024
Installed new repair kit and drum tested and all sounds are normal. ; dspstn on spec-tagged invntry: 1 4392065 DRYER REPAIR KIT
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Westfield, MA 01085
Mike K.
Job Details: 03/04/2024
"Unit wouldnt turn on/start. Light on control cycled power at outlet, reseated connections and unit operating. No errors or n history, ran self test fine. Recalibrated. Started normal cycle fine."
We serviced a
AMANA WASHER
Model WTW4816FW3
Near Charlotte, NC 28214
Jeff L.
Job Details: 03/04/2024
Replaced control unit ran and checked ok with n leaksCall complete; dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Davidson, NC 28036
Robert A.
Job Details: 03/04/2024
Cx complaint that the unit tumbles loudly while running. I inspected the unit to confirm the complaint. I found the units blower wheel was full of lint causing the noise. I cleared the wheel and secured the housing. I tested the unit for the cx. The unit is working as designed. I collected the service call fee by CC.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Mooresville, NC 28115
Robert A.
Job Details: 03/04/2024
"Cx complaint that the unit is not completing cycles, flashing an error code SD. I inspected the unit to confirm the complaint. I found an error code: f0e2. I cleared the code and ran a service cycle, all components passed with no issues. I ran a full quick cycle, the unit successfully progressed and completed the cycle. I showed the cx the service manual about the SD code and recommended using less detergent to avoid the issue. The unit is working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Charlotte, NC 28214
Jeff L.
Job Details: 03/04/2024
Found drain hose bent and not round allowing water to leak out needs new clamp and drain hose. Will return 3-28-24 amWPW10292152WPW10545278; ordrng 1 WPW10292152 (Kit) and 1 WPW10545278 (Drain hose)
We serviced a
GENERAL ELECTRIC DRYER
Model GFD65ESSNWW
Near Norfolk, MA 02056
Aimee Z.
Job Details: 03/04/2024
Found is working as intended started right up. Tried multi cyclesNo error codes advised to have the vent cleanedVent wizards. 1 508 687 0681
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Norfolk, MA 02056
Aimee Z.
Job Details: 03/04/2024
Was un installed replaced the heater completeAsked Cust if he like me to re install he said no Cust going to reinstalled ; dspstn on spec-tagged invntry: 1 W11537778 HEATER W/NUTS
We serviced a
KITCHENAID M/W OTR
Model KEMS308SSS00
Near Franklin, MA 02038
Aimee Z.
Job Details: 03/04/2024
No heat microwaveF6e0. Commication errorThe mag is available not the inverter board or appliance manger.Would need mag and inverta boardAll parts arent available
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Cornelius, NC 28031
Robert A.
Job Details: 03/04/2024
"Cx complaint that the unit is still not completing the cycles. I inspected the unit to confirm the complaint. I found an f9e1 error code. The drain pump ohms were good 20.1, however I did not secure the drain pump connector last visit. I replaced the drain pump just to be safe and secured the connector. I tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Cornelius, NC 28031
Robert A.
Job Details: 03/04/2024
Cx complaint that the units door has no resistance as it closes. I inspected the unit to confirm the complaint. I found the left hinge spring came out of place. I corrected the position and tested the unit for the cx. The unit is working as designed. I collected the service call fee by CC.; dspstn on spec-tagged invntry: 1 W11573702 RIGHT HINGE and 1 W11573703 LEFT HINGE
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Huntersville, NC 28078
Robert A.
Job Details: 03/04/2024
I installed he ordered parts and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W10754448 CLUTCH
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 03/04/2024
"Complaint washing machine, making loud clicking noises will not start a cycle will fill with water just fine and then computer dies in the middle of a cycle after its done filling with water. I found slider clutch broken. Replace slider clutch. I performed a diagnostic cycle I discovered hot water was not connected at all customer was only using cold water inlet valve. I reconnected hot water to customers. Water supply verified. No leaking is occurring cleared F3 3 error code checked resistance of the mist no issues found as of right now everything is working properly as of right now, no further issues found performed a DMS calibration cycle as well and a quick wash cycle partial With towels no abnormal noises issues or anything occurring as of right now. ; used 1 W10734521 (SLIDER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS11
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 03/04/2024
Complaint not making ice sprays water on the ceiling and down the back of the refrigerator and sides of the refrigerator whenever it tries to make ice. I found icemaker filled tube is frozen over unit may need inlet valve and icemaker to fix. Customer declined estimate today is going to see about other options. No additional issues found. No additional issues reported either.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 03/04/2024
"Complaint, dishwasher leaks every time it is used. Thats cause warpage the floor to occur directly in front of the dishwasher. I found on the third tier rack. The supports are missing nuts and some of them are cracked as well will need supports and nuts to fix additional issues found with dishwasher at this time; ordrng 1 W11579562 (Track) and 4 W11545286 (Nut)s and 1 W11596053 (Track)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 03/04/2024
"I replaced dispenser assembly fabric softener I tested operations ran a diagnostic cycle verified. There are no leaks occurring found washing machine was severely out of level as well due to tile flooring being out of level leveled wash washing as I could Customer, no additional issues found at this time with washing machine no leaking occurring during a diagnostic cycle either."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Suffield, CT 06078
Gary V.
Job Details: 03/04/2024
"Inspected and found, wash pump and wash arms clogged with debris, unit needs, wash pump and wash arms, will submit estimate to see if repairs are covered.; rqstng P&A on 1 W11627525 (Wash arm upper) and 1 W11579565 (Wash arm lower), dspstn on spec-tagged invntry: 1 W11460945 MOTOR/SUMP"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Avon, CT 06001
Ruben C.
Job Details: 03/04/2024
"Checked unit still getting error f6e4 called techline informed to replace harness and fill valve if I couldnt duplicate issue also ordering main console had trouble with cancel buttonSr 7738602595; rqstng P&A on 1 WPW10327249 (Fill valve) and 1 W11227948 (Wiring harness) and 1 W11395600 (Console), states that autho needed"
We serviced a
KITCHENAID RANGE
Model KFED500ESS03
Near Avon, CT 06001
Ruben C.
Job Details: 03/04/2024
Replaced burner tested operation normal tested heating normally
We serviced a
MAYTAG WASHER
Model n/a
Near Southampton, MA 01073
Mike K.
Job Details: 03/04/2024
"Stacked unit, water in tub, drain pump running, not draining. Errors out with f9e1. Cannot get unit to move.Quoting for drain pump, 2 man job. Cs has an aig contract. Explained she needs to call them to set up the service with us. Did not collect for call."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Ashford, CT 06278
Amanda R.
Job Details: 03/02/2024
Replaced control turned on unit set temps at recommended
We serviced a
ELECTROLUX WASHER
Model EFLS627UIW1
Near Willington, CT 06279
Amanda R.
Job Details: 03/02/2024
Complaint that randomly clothes come out wet not in standing water customer has used normal cycle on medium speed recommended changing speed went over overloading or off balance load customer does rinse and spin if clothes comes out wet and then its fine no errors displayed ; rqstng P&A on 1 5304519503 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Tolland, CT 06084
Amanda R.
Job Details: 03/02/2024
Replaced motor and blower wheel tested operation normal
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Manchester, CT 06042
Amanda R.
Job Details: 03/02/2024
Customer has 8 year warranty on unit needs to be dispatched through extended warranty
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Manchester, CT 06042
Amanda R.
Job Details: 03/02/2024
Replaced all parts tested operation normal
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Manchester, CT 06040
Amanda R.
Job Details: 03/02/2024
F3e1 F9e1 F8e1 f8e3 errors throwing F9e1 error and not draining correctly in the middle of cycle cleared out drain catch
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW1
Near East Hartford, CT 06118
Amanda R.
Job Details: 03/02/2024
Complaint having hard time starting unit showed customer need to hold start button until lights go from left to right
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ1
Near North Attleborough, MA 02760
Aimee Z.
Job Details: 03/01/2024
"Not noisy but build up of frost in freezer, and has torn gasket.Compressor is a little buzzy; ordrng 1 W10407212 (Gasket) and 1 W11224591 (Evap fan complete)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXWH2
Near Manchester, CT 06040
Amanda R.
Job Details: 03/01/2024
Over sudsing occurring leaking rinse aid through rinse cap quoted for new dispenser
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Cherryville, NC 28021
Ryan S.
Job Details: 03/01/2024
Returned to install part ordered. Installed new freezer gasket and heat formed all sides to ensure proper seal and fit. Verified proper seal on all sides.