Service History 162 - Advantage Appliance Repair

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Holland, MA 01521

Chris B.

Job Details: 09/26/2024

"Complaint that the dishwasher was leaking water from the bottom. Ran a diagnostic cycle found bad floater and seal. Will order all parts for a return visit.; rqstng P&A on 1 WPW10463906 (Screen), ordrng 1 W11498831 (Gasket Seal) and 1 WPW10346525 (Float Assembly)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near China Grove, NC 28023

Jenn F.

Job Details: 09/25/2024

"Complaint makes a noise in spin and not draining at all. Just had work done on the washer about 2 months ago. Found loose connection to the drain pump. Secured, relocated the harness clip. Calibrated the control. Tested ok."

We serviced a

LG WASHER

Model WM9000HVA

Near East Longmeadow, MA 01028

Chris B.

Job Details: 09/25/2024

Complaint that the washer is nor draining and theres an OE error code. Found bad drain pump. Quoted parts and labor. Will order parts for a return visit. Collected in full.; ordrng 1 4681EA2001T (Drain Pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFF2558VEW2

Near Enfield, CT 06082

Gary V.

Job Details: 09/25/2024

"Inspected and found ice build up in freezer, unit no longer defrosting, ohmed heater and bi metal and circuit is closed. Unit needs new jazz board, quoted and he will call if wants to repair."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Avon, CT 06001

Chuck M.

Job Details: 09/25/2024

Customer complaint is that dishwasher control panel was not working. Confirmed display was not responding and garbled. Took pic. Tested water temp and it is at 132 degrees. Informed customer that water going into dishwasher should 120 degrees Replace console and UI. Ran diagnostics and found error codes FAe2 Vent Wax Motor electrical problem. F2e1 Stuck Key. Cleared error codes and tested. Ordered Vent and gasket. ; rqstng P&A on 1 W11649995 (Vent) and 1 W11545539 (Vent Gasket)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Bristol, CT 06010

Chuck M.

Job Details: 09/25/2024

"Customer complaint is that dishwasher was not cleaning dishes. Ran diagnostics and found error code. F7e1 no heat. Dishwasher checked ok during automatic test cycle and heater is working. Advised customer to run water at sink before starting dishwasher. Dispenser door was broken. Replaced dispenser from T/S. Truck stock dispenser has broken rinse aid door. Ordered dispenser. P&A. ; rqstng P&A on 1 W10861000 (detergent dispenser), used 1 W10861000 (DISPENSER) from stock"

We serviced a

SAMSUNG WASHER

Model WF45R6100AC

Near Plymouth, CT 06786

Chuck M.

Job Details: 09/25/2024

Customer complaint is that washer leaks. Inspected and found water drips from dispenser housing. Ordered dispenser housing P&A. ; rqstng P&A on 1 DC97-21472A (Drawer Housing Assy)

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SHZ1

Near Plainville, CT 06062

Chuck M.

Job Details: 09/25/2024

Replaced rack adjuster wheels. Checked ok. Showed customer it works.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Plainville, CT 06062

Chuck M.

Job Details: 09/25/2024

Customer complaint is that dishwasher is rusting at bottom of door panel and clear coat is starting to peel. Explained to customer dishwasher is out of cosmetic warranty. Customer wants door panel submitted for authorization. Will contact customer to update status. ; rqstng P&A on 1 W11416371 (Door panel stainless)

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL05

Near Newington, CT 06111

Chuck M.

Job Details: 09/25/2024

Replaced slides for freezer door and basket. Door switch is glued and foamed in. Took pictures and called techline. Was told to continue and try to get switch out. If wires are not accessible after removing switch call techline back to have unit deemed unrepairable. Removed switch and was able to replace took pic. liner tape 482395. SR#7739984306

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Newington, CT 06111

Chuck M.

Job Details: 09/25/2024

Replaced all orifice holders and manifold. Tested and no gas smell is present.

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 09/25/2024

Dishwasher not draining found internal hose clogged. Cleared and tested all checks ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW01

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 09/25/2024

Fresh food section not cooling properly. Found ice build up on top side of evaporator but clear in the middle. Seems like the door was left open and warm air migrated causing frost. Cleared away ice and set to recommended temps. Please allow 24 hrs for temps to stabilize.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 09/25/2024

Installed new door and air tower. Customer to keep an eye on it to see if frost comes back in freezer.

We serviced a

LG REFRIGERATOR

Model LRFS28XBS/01

Near Blackstone, MA 01504

Aimee Z.

Job Details: 09/25/2024

Installed new fan complete could here fan running Also replaced pcbComplete

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near South Windsor, CT 06074

Amanda R.

Job Details: 09/25/2024

Replaced motor and control tested operation normal

We serviced a

WHIRLPOOL WASHER

Model WFW6605MC1

Near Vernon, CT 06066

Amanda R.

Job Details: 09/25/2024

When calling customer said they werent home and it hasnt leaked in over a week and if does will call to schedule another appt

We serviced a

WHIRLPOOL WALL OVEN

Model KERS202BSS0

Near East Longmeadow, MA 01028

Chris B.

Job Details: 09/25/2024

Complaint that the range is not heating properly in the oven side. Found error code F6E1 runaway temp. Found broiler not cycling and would stay on. Found bad control board. Quoted parts and labor. Customer decided not to fix the unit do to age and price. Collected trip fee.

We serviced a

MAYTAG washer

Model MVWP575GW1

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 09/25/2024

Installed new gear case. Ran calibration then self test all checks ok.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near South Hadley, MA 01075

Mike K.

Job Details: 09/25/2024

"Not completing cycle had picture of unit screen going clear mid cycle, still on but time gone, had stopped running.other times seems to just be going and going without end. F5e3 error in history lock error, ran diagnostic cycle and completed properly with no issues. Possible long cycle just unbalanced load or suds. But For continued intermittent errors ordering control and u/i. Control Byron was replaced once before. Cs understands unit did not in testing, doesnt show any corresponding errors and maybe part of normal operation, the picture looked un normal and reason for replacing parts, but also possible there was a power interruption as cause.; ordrng 1 W11544680 (Control) and 1 W11319991 (U/I control) and 1 W11565030 (Lock)"

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JS4

Near Northampton, MA 01062

Mike K.

Job Details: 09/25/2024

"#286 Unit is under 1yr wp warranty per service bench. Complaint of popping breaker during preheat. 4 wire cord. Has removed grounding strap from terminal nap to rear cover. Getting connectivity between neutral and ground at outlet. Per Randy at office this could cause breaker issue.Called Techline verified likely source of issue is house electrical as neutral and ground should not be bonded. They sent me to safety to document with them as well. Mentioned this is on all three unitsSr#7739986568Transferred to Safety, documented and notified this is on all 3 units ref #7739961042"

We serviced a

KITCHENAID DISHWAHER

Model KUDS01DJSS0

Near Wrentham, MA 02093

Aimee Z.

Job Details: 09/25/2024

Installed upper spray arm complete

We serviced a

GENERAL ELECTRIC DRYER

Model GTD42EASJ2WW

Near Milford, MA 01757

Aimee Z.

Job Details: 09/25/2024

Installed new start switch and buttonTested completeKnob wasnt covered

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Clover, SC 29710

Mitch H.

Job Details: 09/25/2024

"Disassembled, removed and replaced water valve and heater. Reassembled, ran test 56, no ice maker errors. Ran test 57, ice maker cycled and returned to home position correctly. Ran valve test 45, valve activated and filled properly. All components checked good."

We serviced a

WHIRLPOOL WASHER

Model mvwb955fw1

Near Charlotte, NC 28278

Mitch H.

Job Details: 09/25/2024

"Tested and ran diagnostics. Found F5E1 lid switch error, no other error codes. Ran diagnostics cycle 51, lid locked and operated properly, completed diagnostics cycle with no issues. Exited diagnostics, ran rinse and spin cycle, lid locked and operated properly. Removed console, Ohmed out lid lock at connector. Reading 39 ohms on motor winding. All other tests reading 0 ohms. All within range stated on tech sheet. Lid switch tested good. Ran normal cycle, all operating properly. Spoke with customer, he said that on Powerwash cycle, it starts normally but within first few minutes it stops, lid unlocks and lights flash. Ran power wash cycle, allowed to run from 1:49 down to 1:40, no issues. Advised customer that complaint could not be duplicated. Possible issue with control board. Control board is discontinued and no longer available."

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Charlotte, NC 28278

Mitch H.

Job Details: 09/25/2024

Tested and ran diagnostics. Confirmed F1E6 magnetron error. Pulled oven partially from wall. Removed covers and found bullseye mark on wave guide chamber. Magnetron burnt and damaged chamber. Unit is not repairable. Advised customer of findings and showed them the damage. Collected for service call on cc.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Manchester, CT 06042

Amanda R.

Job Details: 09/25/2024

Ff section led not working replaced led working normally

We serviced a

WHIRLPOOL DRYER

Model WED8620HC1

Near East Hartford, CT 06108

Amanda R.

Job Details: 09/25/2024

Washer not working needs to get that information dispatched to us for repair the dryer information was dispatched not the washer but the washer is the broken unit

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM02

Near Wethersfield, CT 06109

Jeremy B.

Job Details: 09/25/2024

Water leaking from icemaker fill tube where it connects to valve was able to replace fitting in valve. Tested and found no leaks. ; used 1 WP4373559 (FITTING 5/16-1/4) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF23A9771SG/AA REV

Near Milford, MA 01757

Aimee Z.

Job Details: 09/25/2024

Found the ice maker broken.Icemaker is on order; O-emld tckt

We serviced a

AMANA DRYER

Model NED4655EW1

Near Middletown, CT 06457

Jeremy B.

Job Details: 09/25/2024

Dryer not starting. Tested supply power and found 1:vac between L1-N and 120vac between L2-N and 99vac between L1-L2. Customer must resolve power problem. Tried resetting breaker.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFF2055FRZ00

Near Hebron, CT 06248

Jeremy B.

Job Details: 09/25/2024

Customers complaint is ice maker not working. Nail arm keeps falling out and bottom bracket broken. Needs new icemaker. ; rqstng P&A on 1 4317943 (Ice maker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSS25C4MGZ06

Near Concord, NC 28027

Jenn F.

Job Details: 09/25/2024

Complaint freezer back still frosting up. Ran test 3 defrost sensor open. Replaced thermistor. Ran test 3 again and passed. Ran test 13 to test heater. Defrosted coils. Tested ok. ; used 1 WPW10384183 (THERMISTOR) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Charlotte, NC 28269

Jenn F.

Job Details: 09/25/2024

F5E1 door switch stuck open f4e3 wash motor needs new wash motor. Not on truck. Order part. ; ordrng 1 W11665769 (Sump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Monson, MA 01057

Chris B.

Job Details: 09/25/2024

Complaint that the refrigerator was getting too warm at times. Found no issues with the unit. Compressor running good and no problem with the cooling. Heating element is working fine. Customer mentioned that they had to clean the bottom and since then its been running fine. Mentioned to the customer to keep an eye on it for the next few days.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Palmer, MA 01069

Chris B.

Job Details: 09/25/2024

Replaced all parts and dishwasher running normal. No leaks detected.; dspstn on spec-tagged invntry: 1 W11416363 PUMP & MOTOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near East Hartford, CT 06108

Amanda R.

Job Details: 09/25/2024

Complaint that freezer working but ff section not cooling Evaporator fan motor getting 120v but not running needs new motor ; ordrng 1 W11024089 (Motor)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Hartford, CT 06120

Amanda R.

Job Details: 09/25/2024

The lid lock keeps clicking dont lock wont start replaced lid lock tested starting normally ; used 1 W11513248 (DOOR LOCK) from stock

We serviced a

KITCHENAID DISHWAHER

Model KDFE304DSS0

Near Walpole, MA 02081

Aimee Z.

Job Details: 09/25/2024

Installed new owi and ran diagnostics N error code

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Belchertown, MA 01007

Chris B.

Job Details: 09/25/2024

Replaced all parts and unit working properly. Good lighting and all sealed properly. Used sliders to move refrigerator and customer mentioned that they are not worried about the flooring. No damages done and customer very happy after showing the end results.; dspstn on spec-tagged invntry: 1 W11224256 CNTRL-ELEC

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Chicopee, MA 01020

Chris B.

Job Details: 09/25/2024

Complaint that the dryer is making loud noises while turning. Found bad rollers and belt. Quoted for parts and labor. Replaced all parts and dryer running normal. 1yr warranty on parts and labor.; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV10

Near Easthampton, MA 01027

Mike K.

Job Details: 09/25/2024

"Unit is under 1yr wp warranty per purchase receipt.Icemaker hasnt worked since received. Would not go into manual harvest. Replaced ice maker and went through harvest and filled . Cs to monitor (pre-Id icemaker was incorrect ace we had wrong model number); dspstn on spec-tagged invntry: 1 WPW10300022 ICE MAKER , used 1 W11700250 (ICEMAKER) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Springfield, MA 01104

Mike K.

Job Details: 09/25/2024

Tech was assigned as a helper;

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Windsor, CT 06095

Gary V.

Job Details: 09/25/2024

"Installed parts listed and cycled, tested fine.; dspstn on spec-tagged invntry: 1 WPW10196393 DAMPER CNTRL"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS08

Near Windsor, CT 06095

Gary V.

Job Details: 09/25/2024

"Inspected and found all doors with blemishes, took pics. Also water dripping from dispenser, and needs water valve, unit out of 30 day cosmetic, will submit for approval from manufacturer.; ordrng 1 W11524655 (Inlet valve) and 1 W11661560 (Door stainless) and 1 13107887SQ (Door stainless) and 1 12977880SQ (Door stainless)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ3

Near Windsor, CT 06095

Gary V.

Job Details: 09/25/2024

"Installed new control and dispenser, cycled and tested fine."

We serviced a

MAYTAG DRYER ELECTRIC

Model MDE5500AYQ

Near Windsor, CT 06095

Gary V.

Job Details: 09/25/2024

"Inspected and found idler, belt and rollers worn out, quoted for repair and she will call if wants repaired.; dspstn on spec-tagged invntry: 1 WP33002535 BELT and 1 WP6-3700340 IDLER PULLEY"

We serviced a

FRIGIDAIRE RANGE

Model LFEH3054UFE

Near Windsor Locks, CT 06096

Gary V.

Job Details: 09/25/2024

"Concern is not getting hot. Inspected and found bake temp got to 350 and 400 degrees with no problems, broil working properly as well, cycled unit multiple times and no issues found at this time."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Windsor Locks, CT 06096

Gary V.

Job Details: 09/25/2024

"Installed new clips and wash pump, cycled, tested fine."

We serviced a

WHIRLPOOL DRYER

Model WED87HEDW1

Near Ellington, CT 06029

Gary V.

Job Details: 09/25/2024

"Installed valve and also found idler pulley squealing, replaced also, cycled and tested fine.; used 1 279640 (IDLER PULLEY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR TO

Model Et18pkxan00

Near Enfield, CT 06082

Gary V.

Job Details: 09/25/2024

"Inspected and found lite bulb not working, and installed other lite bulb customer had and tested fine."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Charlotte, NC 28278

Mitch H.

Job Details: 09/25/2024

Tested and ran diagnostics. No stored error codes. Ran dishwasher in both express wash and normal cycles. No unusual noises found. Customer states that it makes a buzzing noise through almost the entire cycle. Based on customer description unit needs pump/motor assembly. Quoted customer for replacement of pump/motor and saved estimate. Customer declined repair. Collected for service call on cc.

We serviced a

KITCHENAID RANGE

Model KSGG700ESS7

Near Charlotte, NC 28278

Mitch H.

Job Details: 09/25/2024

"Removed and replaced control panel. Reinstalled bezels and knobs. Tested, all top burners and bake and broil operating properly."

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Fort Mill, SC 29708

Mitch H.

Job Details: 09/25/2024

Checked and tested washer. Found basket running very eccentric and causing washer to vibrate and move. Ordering basket. Advised customer that basket will ship directly to him and he will need to inspect for damage and call to schedule return visit.; ordrng 1 W11513244 (Basket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ17

Near Charlotte, NC 28269

Jenn F.

Job Details: 09/25/2024

Complaint to 2 shelves in the fridge side is freezing the product. Fridge is set to normal (3snowflakes). Ff temp is reading 33 degrees F. Freezer temp is reading 4 degrees F. Adjusted the temp setting in the fridge. Tested ok

We serviced a

KITCHENAID M/W OTR

Model KMHS120EBS2

Near Huntersville, NC 28078

Jenn F.

Job Details: 09/25/2024

F1e4 stuck mw relay. Checked door switches all testing good. Needs new control board. Replaced control board. Tested ok. ; dspstn on spec-tagged invntry: 1 W11182110 CNTRL-ELEC

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JS3

Near Huntersville, NC 28078

Jenn F.

Job Details: 09/25/2024

"Complaint while cooking popping noise and electrical smell from the console. All of the switches are popping and sparking when the temp is adjusted or changed. Right both switches are burnt in switch. Duel burner switch sparks everytime the temp is adjusted. Called techline SR7739987230. Called safety covering parts and labor w1cc071wpl1 replaced switches. Tested ok. ; used 1 WPW10434452 (INFINITE SWITCH), 1 WP3149400 (INFINITE SWITCH), 1 WP3149404 (INFINITE SWITCH), and 1 WP3149404 (INFINITE SWITCH) from stock"

We serviced a

MAYTAG DRYER

Model MEDP586KW0

Near Agawam, MA 01001

Mike K.

Job Details: 09/25/2024

"Replaced door and ran timed dry, unit operating floor me and door closing properly adjusted door strike to close easier."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKB0

Near Agawam, MA 01030

Mike K.

Job Details: 09/25/2024

"Unit not draining, drain pump is running, drain hose goes to a standing drain pipe. Vacuumed out water in unit and replaced drain pump, filled unit twice and cancelled, drained out fine both times; used 1 W11412291 (DRAIN PUMP) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Hickory Grove, SC 29717

Mitch H.

Job Details: 09/25/2024

"Checked and found that screw holding rotor had come loose causing rotor to slip. Removed bolt, applied locktite, reinstalled and tightened bolt securely. Ran control calibration. All operating properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM08

Near Hartford, CT 06106

Amanda R.

Job Details: 09/25/2024

Complaint that the top of freezer door gasket not sealing and condensation dripping down center strip between sections leveled unit and heated up gasket and molded to cabinet

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Charlotte, NC 28216

Jenn F.

Job Details: 09/25/2024

Complaint f3e1 error code exhaust thermistor error. Replaced the control board. Still same error as soon as the unit is started. 13.19 k ohms at thermistor. 13.19 k ohms at the board connector p14 pin 3-6(exhaust). Pin 1-2 (inlet) 62.2 k ohms. Called whirlpool techline sr# 7739986507 being submitted to engineering for further review.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Huntersville, NC 28078

Jenn F.

Job Details: 09/25/2024

Complaint ice maker keeps making ice. Found the ice maker extension arm not secure. Secured arm. Tested ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Cornelius, NC 28031

Jenn F.

Job Details: 09/25/2024

"Complaint the dispenser never opens when a pod is put in it and closed. No error codes stored on control. Ran diagnostics cycle with no pod in dispenser, did not open. Dispenser reading open. Replaced the dispenser. Ran diagnostic, leak checked. Dispenser is now opening. Tested ok."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Mooresville, NC 28117

Jenn F.

Job Details: 09/25/2024

Replaced the valve and main control board. Calibrated the control. Ran diagnostics. Started a wash cycle to verify water will turn off in cycle. Tested ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPW2

Near Mount Pleasant, NC 28124

Jenn F.

Job Details: 09/24/2024

Replaced sump assembly and control board. Ran diagnostic cycle. Tested ok.

We serviced a

SAMSUNG DRYER

Model dv419aew/xaa

Near Southwick, MA 01077

Mike K.

Job Details: 09/24/2024

"Unit is the making but not heater my. Found open heating element. Quoted for heater assy/labor. Accepted. Replaced heater assy and ran unit on timed dry, verified unit is heating and cycling properly ; used 1 DC97-14486A (ELEMENT) from stock"

We serviced a

LG WASHER

Model WM3670HVA

Near West Springfield, MA 01089

Mike K.

Job Details: 09/24/2024

"Replaced drain pump and verified operation in speed wash, drained fine ; dspstn on spec-tagged invntry: 1 4681EA2001T DRAIN PUMP"

We serviced a

WHIRLPOOL COOKTOP

Model WCE55US0HB01

Near Ware, MA 01082

Chris B.

Job Details: 09/24/2024

Complaint that the cooktop is not turning on and not responding. Found poor connection on the electrical panel under the cooktop. Mentioned to the customer that the wires are poorly making contact. Customer will call the store to have them come back and fix the issue. When moving the wires cooktop did turn on but will need to be fixed by installers.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near York, SC 29745

Mitch H.

Job Details: 09/24/2024

Checked and found unit leaking from inlet valve. Installer cross threaded valve when connecting water line. Ordering valve. Advised customer that office will call to schedule when part arrives.; used 1 W11684544 (Valve) from stock

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Bristol, CT 06010

Ruben C.

Job Details: 09/24/2024

Replaced control ran diagnostics normal tested opearation normal washing and draining normally

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Plymouth, CT 06786

Ruben C.

Job Details: 09/24/2024

Checked unit found console not responding could not get into diagnostics ordering console and control; ordrng 1 W11322883 (Acu control) and 1 W11325572 (Console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Newington, CT 06111

Ruben C.

Job Details: 09/24/2024

Sr 7739979281 checked getting moisture on freezer top gasket and interface display does not turn off completely ordering gaskets per techline and user interface ; ordrng 2 W11159728 (Seals)s and 1 W11636544 (User interface)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near York, SC 29745

Mitch H.

Job Details: 09/24/2024

"Found no power to refrigerator, nothing working. Removed back, found one pin on end of power cord not seated in connector and not making contact. Unplugged unit, pushed pin in and ensured it was fully seated and secured. Unit now has power and operating properly."

We serviced a

WHIRLPOOL FREEZER

Model WZC5116LW0

Near Palmer, MA 01069

Chris B.

Job Details: 09/24/2024

Found light socket was pack with foam preventing the light switch to engage. Removed and cleaned all foam and light working fine. ; dspstn on spec-tagged invntry: 1 W11518235 LED BULB

We serviced a

WHIIRLPOOL WALL OVEN

Model n/a

Near Windsor, CT 06095

Chuck M.

Job Details: 09/24/2024

Customer complaint is that wall oven stopped working. Inspected and found thermal fuse is open. Quoted P&L. Customer will repair themselves.

We serviced a

WHIRLPOOL DISHWASHER

Model Kdpm604kps0

Near Glastonbury, CT 06033

Gary V.

Job Details: 09/24/2024

"Inspected and found broken wash pump, no longer pumping, quoted for replacement and she will call."

We serviced a

MAYTAG DRYER

Model med6000xw2

Near Tolland, CT 06084

Gary V.

Job Details: 09/24/2024

"Inspected and found multiple problems, blower wheel cracked, causing noise, heater, broken, causing no heat situation'and door shims worn out, quoted, and he will call"

We serviced a

SAMSUNG DRYER

Model DV42H5000EW/A3

Near Bellingham, MA 02019

Aimee Z.

Job Details: 09/24/2024

Found the heater open replaced with heater completeAdvised Cust to clean vent Tested dryer found heating Complete; used 1 Dc97-14486A from stock

We serviced a

MAYTAG RANGE

Model MER8700DS0

Near Union, CT 06076

Gary V.

Job Details: 09/24/2024

Inspected and found open bait element replaced and cycled tested fine.; dspstn on spec-tagged invntry: 1 W10779716 ELEMENT

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Kings Mountain, NC 28086

Ryan S.

Job Details: 09/24/2024

Returned to install new clutch and harness. Installed parts. Ran unit in service mode and all functions working. Ran quick wash . Unit filled and started working. Verified proper operation. ; dspstn on spec-tagged invntry: 1 W10754448 CLUTCH

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ0

Near Kings Mountain, NC 28086

Ryan S.

Job Details: 09/24/2024

Upon arrival checked closing documents. Unit was out of 1 year warranty. Informed customer they will have to pay for repair. They didnt want to repair due to being out of warranty. Customers mother was at home and could not pay trip fee. She said to bill the home owner and they will pay later since she has no way paying with card or anything due to thinking it was going to be u see warranty. Informed. Customers mother that office will bill 138.03 to customer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Somers, CT 06071

Gary V.

Job Details: 09/24/2024

"Arrived and found wrong part ordered, will order correct part and call for return date.; rqstng P&A on 1 W11527432 (Led module)"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Sharon, SC 29742

Mitch H.

Job Details: 09/24/2024

"Disassembled, removed and replaced encoder, HMI and control. Reassembled, ran control calibration and test cycle. All completed properly."

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near West Springfield, MA 01089

Mike K.

Job Details: 09/24/2024

"Ran harvest test and unit completed harvest, dropping cubes, ran fill and filled properly, thermistor passes, evap fan operating properly. Does have a broken door switch for fr, but that has been for over a year. Quoted for icemaker and switch; used 1 W10873791 (ICE MAKER), and 1 W11396033 (LIGHT SWITCH) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM06

Near Somers, CT 06071

Gary V.

Job Details: 09/24/2024

"Installed new compressor and ran vacuum and didnt detect any leaks, recharged system and unit started cooling, please allow 24-48 hours for temps to regulate."

We serviced a

WHIRLPOOL WASHER

Model LT5000XVL0

Near Brimfield, MA 01010

Chris B.

Job Details: 09/24/2024

Complaint that the washer is bringing in only hot water. Found water hoses inverted. Readjusted the hose and verified washer is working correctly. No leaks detected. Collected for minor repairs. Unit not under warranty.

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAESR/AA

Near Monson, MA 01057

Chris B.

Job Details: 09/24/2024

Complaint that the refrigerator is icing up in the freezer side. Found doors not sliding smoothly. Found frost all over the walls in the freezer. Thermistor had ice buildup and was cleared out. Greased the rails so doors would make a proper seal. Customer mentioned that they had a power outage not too long ago and the issue started building up since then. Cleared all ice and all components are running normal. Mentioned to the customer to keep an eye on the unit for the next few days. Fresh food section has no issues.

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Hampden, MA 01036

Chris B.

Job Details: 09/24/2024

Complaint that the washer is not cycling correctly. Found error code F7E1. Found bad actuator. Replaced part and washer running normal. Used TS W10913953.; used 1 W10913953 (ACTUATOR) from stock

We serviced a

GENERAL ELECTRIC DRYER

Model GTD42EASJ2WW

Near West Springfield, MA 01089

Mike K.

Job Details: 09/24/2024

"Unit making noise while tumbling a vibration type noise, found blower wheel had build up of lint, cleared and running smooth, good air flow out of rear of unit, long venting, suggest cleaner on regular basis"

We serviced a

GENERAL ELECTRIC RANGE

Model PB935YP6FS

Near Attleboro, MA 02703

Aimee Z.

Job Details: 09/24/2024

Found no continuity at the convection ring and fan slow.Covered with build up of grease Could smell rubber by controlCust stated smells when using convection onlyBake and broil fine; rqstng P&A on 1 WB44X31764 (Convection ring) and 1 WB26X29157 (Mtr convection fan) and 1 WB02X26501 (Blade) and 1 WB02T10608 (Bolt) and 1 WB27X41246 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC703HPS00

Near Farmington, CT 06085

Ruben C.

Job Details: 09/24/2024

Checked unit ice maker not working found wires at freezer hinge broken gave cust estimate for freezer door

We serviced a

MAYTAG DISWASHER

Model MDB4949SKZ1

Near Simsbury, CT 06070

Ruben C.

Job Details: 09/24/2024

Could not work on unit has mice droppings and main electric line from house is being chewed thru took pics

We serviced a

LG REFRIGERATOR

Model LFXS26973S/10

Near New Hartford, CT 06057

Ruben C.

Job Details: 09/24/2024

Checked unit has error code for condenser motor found condenser fan not operating not getting 12 volts from control but motor is also stiff to turn. Needs main control. Condenser motor and condenser fan blade cust had unit pulled out will leave out to put a fan of his own in the back to help until we get back Lisa working on parts; O-emld tckt

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Somers, CT 06071

Gary V.

Job Details: 09/24/2024

"Inspected and found modules not working, replaced with new modules and cycled, tested fine."

We serviced a

AMANA WASHER

Model NFW5800HW3

Near North Stonington, CT 06359

Amanda R.

Job Details: 09/24/2024

Cleared out drain catch shortened drain hose customer on well water started clean cycle with affresh ; dspstn on spec-tagged invntry: 1 W11688994 VALVE (HOT) and 1 W11688995 VALVE (COLD)

We serviced a

GENERAL ELECTRIC DRYER

Model GFD85ESPN0RS

Near Plainfield, CT 06374

Amanda R.

Job Details: 09/24/2024

Replaced control programmed personality tested heating normally

We serviced a

WHIRLPOOL WASHER

Model WET4024HW0

Near Plainfield, CT 06374

Amanda R.

Job Details: 09/24/2024

Tripping 240 v breaker recommended them calling electrician

We serviced a

LG RANGE

Model LREL6323S/01

Near Plainfield, CT 06374

Amanda R.

Job Details: 09/24/2024

Replaced switch and burner element was broken tested working normally

We serviced a

GENERAL ELECTRIC DRYER

Model GTD33EASK0WW

Near Kannapolis, NC 28083

Jenn F.

Job Details: 09/24/2024

Complaint drum will not spin. Found broken belt. Replaced belt. Tested ok. ; used 1 137292700 (BELT) from stock

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