Service History 160 - Advantage Appliance Repair

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS20

Near Pineville, North Carolina 28134

Brandon

Job Details: 01/08/2025

On arrival I replaced ui and tested unit. All components tested properly. No other issues found.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ10

Near Fort Mill, South Carolina 29715

Brandon

Job Details: 01/08/2025

Complaint ice maker keeps getting hung up and is not able to make ice. Installed ice maker that was sent with me and it did not test ok. Ordering another ice maker for repair. Please let customer know when we can return.; ordrng 1 W11548540 (Ice maker)

We serviced a

WHIRLPOOL WASHER

Model LA5558XSN0

Near Rock Hill, South Carolina 29730

Brandon

Job Details: 01/08/2025

Complaint water is not coming in as is supposed to. Found on arrival that water valve is clogged and not letting water in properly. Ordering valve for repair. Please let customer know when we can return.; ordrng 1 285805 (Valve)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS04

Near Charlotte, North Carolina 28277

Caleb

Job Details: 01/08/2025

"Replaced icemaker. Advised customer to wait 24-48 hrs for ice production. U it checks fine,; used 1 W10873791 (ICE MAKER) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Worcester, Massachusetts 01609

Glenn

Job Details: 01/08/2025

35 lbs pressure Soap and water left in dispenser. Call tech line. SR 7740696212 dispenser assembly is restricting water flow into the dispenser drawer preventing soap dispensing leaving behind water due to no siphon action . Order dispenser assembly ; ordrng 1 W11400157 (V)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Worcester, Massachusetts 01609

Glenn

Job Details: 01/08/2025

Installed part control ran cycle diagnostics and calibration tested all ok

We serviced a

WHIRLPOOL RANGE

Model WFE714HLAS0

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 01/08/2025

Installed cooktop tested all ok

We serviced a

JENN-AIR REFRIGERATOR

Model JBSS48E22L00

Near Sutton, Massachusetts 01590

Aimee Z.

Job Details: 01/08/2025

"Fridge and freezer not cooling can hear the fan running Found an Error code f4e1. For the Heater Took panel off evap block of ice , steamed out needs heater and control. And fan . The air flow to fridge very low Left 0 and 38.Will need to re steam needs 2 slots; ordrng 1 W11626107 (Heater), rqstng P&A on 1 W11626109 (Control), ordrng 1 W11631626 (Fan complete)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF266AEPN/XAA

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 01/08/2025

Checked over unit and found fridge making noise wile it would cool then stop when opening freezer door. Checked for noise and found coming from freezer fan motor found ice behind fan causing blade to hit and make noise. Melted ice and secured and sealed foam around fan checked for air getting into freezer and unit is sealing good. Tested temps and checked fan in fridge advised customer they is some ice building but parts are no longer available if any issue with water in fridge or noise advised they can unplug unit and let is defrost this will stop leaking and noises. As of now unit is running and cooling to specs ; dspstn on spec-tagged invntry: 1 DA82-01415A DRAIN KIT

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near New Hartford, Connecticut 06057

Ruben C.

Job Details: 01/08/2025

Replaced drain pump tested operation normal ran diagnostics normal ran quick cycle normal drain and washing normal

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51EC0HB01

Near Torrington, Connecticut 06790

Ruben C.

Job Details: 01/08/2025

7740697812 replaced controls and console and therm tested operation normal getting heat from oven no ore error code f9e0 tes normal touchpad; dspstn on spec-tagged invntry: 1 W11261167 CNTRL-ELEC

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WET4124HW0

Near East Longmeadow, Massachusetts 01028

Jorden

Job Details: 01/08/2025

"Arrived and found no evidence of burning or melting and unit operating as normal. Likely an off balanced load, customer said once it stopped they didnt try it again, advised customer how to load unit and utilize cycles. Removed coins from under agitator and emptied tub filter (took photo of findings). Unit tests fine."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM00

Near Chicopee, Massachusetts 01013

Jorden

Job Details: 01/08/2025

Arrived and found the bottom insides of the right hand door have fallen out and now the door sits on hinge wrong. Unit needs new R hand door & badge. Informed customer part will take 10-14 weeks to arrive and to open box and check door for damages before calling us out to repair. ; ordrng 1 LW10413519 (dor-fip ms) and 1 WPW10393264 (nameplate)

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 01/08/2025

"Tested unit due to machine leaking water from under unit and found no water wile running, checked over all connections and noticed some stains of water on back of unit under hot water connection. Customer advised me when his pressure in house builds is when it would leak under unit, let house pressure build and found water leaking from hot connections stainless hoses need to be replaced. Replaced hoses and unit is now dry and operating to specs ; used 1 8212487RP (HOSE KIT 5' BRAIDED) from stock"

We serviced a

WHIIRLPOOL WALL OVEN

Model RBD305PDB12

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 01/08/2025

Definitely a shorted touch panel which is discontinued F2E1 error even though the key tail ribbon is fully connected.

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Bristol, Connecticut 06010

Ruben C.

Job Details: 01/08/2025

Checked unit found water valve letting drip thru even when unit is off ordering water valve assy; ordrng 1 W11513255 (Water vave)

We serviced a

MAYTAG LAUNDRY CENTER

Model MVW7232HC1

Near Dudley, Massachusetts 01571

Chris B.

Job Details: 01/08/2025

Complaint that the washer is making a loud noise while spinning. Found rotor loose on the screw. Tighten the part and ran three diagnostic cycles and a drain and spin cycle. Unit working normal.

We serviced a

AMANA RANGE

Model ACR4303MMS2

Near Southbridge, Massachusetts 01550

Chris B.

Job Details: 01/08/2025

Complaint that the oven is not reaching proper temperature. Did adjust the temperature +20 and customer is ok with the adjustment. Second complaint was the scratches on the oven handle. Customer will have to have RAC call for ticket for this issue. Oven working properly.; ordrng 1 WPW10323589 (Door Handle)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Middletown, Connecticut 06457

Andre

Job Details: 01/08/2025

"Class unit upon arrival and install motor Sump, manifold and adjuster order by previous technicians ran unit and check for leaks and unit is operating to manufacturers specs with no leaks"

We serviced a

WHIRLPOOL DRYER

Model WED6150PB0

Near Southbridge, Massachusetts 01550

Chris B.

Job Details: 01/08/2025

Complaint that the dryer would not finish drying any cycle and customer has to run it for a second time. Ran diagnostic cycle and unit sensor strips are working normal. Found vent not closing properly and cold air rushing into the dryer. Adjusted the vent hose that found it was crushed a bit. Good air flow at the vent and not overly heating up now.

We serviced a

SAMSUNG REFRIGERATOR BO

Model RF263BEAESR/AA

Near Wrentham, Massachusetts 02093

Aimee Z.

Job Details: 01/08/2025

Found needs twin cooling tower and ther protector frost build up.Sent Cust estimate Thinking buying new 8 years old Said had one week with estimate

We serviced a

BOSCH DISHWASHER

Model She68t55uc/07

Near Walpole, Massachusetts 02081

Aimee Z.

Job Details: 01/08/2025

Cust said drain last time tried to start error E23 Tried to cancel error codes E23 drain pump Go to start power to drain pump but wont wont start E23. Doesnt fill or drain Trap is cleaned There is voltage there.Needs drain pump. ; ordrng 1 00631200 (Drain pump)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Foxborough, Massachusetts 02035

Aimee Z.

Job Details: 01/08/2025

Call was set up for wrong town and zip code. Sent me to Medway call was in Foxboro Had to call customer and office . Wrong zip was select was originally forxboroWasher had tear in bellows replaced bellows and tested complete

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFH01

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 01/08/2025

"Arrived at unit and found temps in Fridge 31 freezer 30 removed evap cover and checked for frost pattern found a full frost tested pressures and found 80 on high side - 10 on low witch low side is off should read between 2 and -6 unit has a floating restriction. Pumped unit down into a vacuum holding 500 microns to try and remove restriction, refilled unit with r600 and advised customer to monitor fridge if any issue with cooling again the unit will still have a floating restriction and manufacture will take over from there on what to do next Sr# 7740697025"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Middletown, Connecticut 06457

Andre

Job Details: 01/08/2025

Ck unit upon arrival and ran unit. Remove panels and found vent gasket not sitting properly allowing water to drip from vent correct vent gasket issue and ran unit and found no more leaks

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHM00

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 01/08/2025

"Installed all new parts and filled ice make with water checking levels and found filling normally, ran dispenser and unit is dispensing water normally ice cubes are now coming out and flap is sealing. Advised to give unit 24hrs for ice to be made all operations now working to specs"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Bristol, Connecticut 06010

Ruben C.

Job Details: 01/08/2025

Reached main control ran diagnostics normal washing drawing normally spinning normal

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Chicopee, Massachusetts 01013

Jorden

Job Details: 01/08/2025

"Arrived and installed gearcase, belt and agitator, tested fine. ; dspstn on spec-tagged invntry: 1 W11239857 BELT"

We serviced a

FRIGIDAIRE RANGE

Model GCRE3060AFF

Near Palmer, Massachusetts 01069

Jorden

Job Details: 01/08/2025

"Arrived and spoke with customer, they found error code F050 (oven relay board not sending status of door plunger) occurs in the display at strange times often late at night. Used tech sheet and confirmed door switch working fine, unit just needs new relay board. Ordering relay board and UI control. ; rqstng P&A on 1 5304523298 (PCB) and 1 5304516862 (Relay board), states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Wilbraham, Massachusetts 01095

Jorden

Job Details: 01/08/2025

"Arrived and found no error codes in the unit and auto test mode verified unit operating normally. As for the white residue, customer showed me some clothes where the residue is. Confirmed with tech assist (SR # listed below) that the machine has nothing that can make these marks and that the residue is left over detergent created from to much detergent being used. Customer education on how to properly, utilize detergent & cycles to avoid these issues. Unit tests fine. SR #7740697809"

We serviced a

WHIIRLPOOL WASHER

Model WTW70HEW0

Near Southwick, Massachusetts 01077

Mike K.

Job Details: 01/08/2025

"Complaint of noise while running. Can hear a rattle while spinning basket, so either object in ballast or tub, unable to inspect without replacing tub. Ran unit and everything is functioning properly. Does not affect operation."

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS2

Near Granby, Connecticut 06035

Mike K.

Job Details: 01/08/2025

"Replaced control and u/I, ran diagnostic cycle successfully."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 01/08/2025

"Checked over machine and found customer having issues with starting unit, ran diagnostics and found no errors checked control buttons and found control start button pushing in to far not starting or pressing on control, removed console and tightened up control reran a cycle and unit is now starting and working to specs"

We serviced a

WHIRLPOOL RANGE

Model WFG775H0HZ5

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 01/08/2025

"Ran unit and unit when cold and when trying to start it would click 4 times release it gas and start to smell the light on 4 try, ignitor is sparking but seems to not be lighting first or second try, checked stove top and when on a high burn it seems like the flam is roaring and being blown at like its windy could not find any draft, was advised to order new gas valve,spark module and will order burner to be safe advised we would call when in for return visit also extra time unit is in a very tight sport ; ordrng 1 W10920631 (Spark module) and 1 W10720102 (Gas valve) and 1 W10680035 (Bake burner)"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near South Windsor, Connecticut 06074

Gary V.

Job Details: 01/08/2025

"Inspected and found drain pump relay on control stuck closed and not shutting drain pump off, pressure system fault also, unit needs main acu, will order and return.; ordrng 1 W11626074 (Main acu)"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Enfield, Connecticut 06082

Gary V.

Job Details: 01/08/2025

"Inspected and found unit faulting on pressure system, checked air hose and dome and tested fine, unit needs main acu replaced, will submit estimate and call for return date.; rqstng P&A on 1 W11608056 (Main acu)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 01/08/2025

Customer complaint dishwasher leaking. Ran full diagnostics and found drain pump is not pumping all the water out causing overfilling issue and leak leaking. Gave estimate for drain pump replacement and customer agreed will order drain pump.; ordrng 1 W10531320 (Drain pump)

We serviced a

KITCHENAID DISHWASHER

Model KUDP01FLSS3

Near Enfield, Connecticut 06082

Gary V.

Job Details: 01/08/2025

"Inspected and found broken wash pump, quoted and they will call."

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKB

Near Charlotte, North Carolina 28216

Clinton

Job Details: 01/08/2025

Replaced heater shorted out heater. From truck stock previously a company was out and abuse the u it to leak bad water damage took photos ; used 1 W11537778 (HEATER W/NUTS) from stock

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Bristol, Connecticut 06010

Ruben C.

Job Details: 01/08/2025

Checked unit found water valve letting drip thru even when unit is off ordering water valve assy; ordrng 1 W11513255 (Water vave)

We serviced a

KENMORE REFRIGERATOR

Model 795.72373.312

Near Southampton, Massachusetts 01073

Mike K.

Job Details: 01/07/2025

"Lg made Kenmore. Compressor/fans running and no cool. We replaced compressor 5 years ago. Sealed system issue and quoted for compressor/labor and already over what they were willing to put into unit, so repair denied.Collected for service call."

We serviced a

WHIRLPOOL DRYER

Model WED6150PB0

Near Charlotte, North Carolina 28210

Caleb

Job Details: 01/07/2025

Replaced lent trap and steam valve head. Unit tests fine.

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL05

Near Charlotte, North Carolina 28210

Caleb

Job Details: 01/07/2025

Filter not seated properly in housing. Corrected and flushed filter. Unit checks fine. If call back for same issue order housing. Advised customer to try replacing filter first if problem occurs again.

We serviced a

KITCHENAID RANGE

Model KSEG700ESS

Near Northampton, Massachusetts 01053

Mike K.

Job Details: 01/07/2025

Unit not heating properly in bake. Found burnt out bake element. Replaced and verified heating. Preheated to 350 fine.; used 1 W10779716 (ELEMENT) from stock

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Springfield, Massachusetts 01108

Chris B.

Job Details: 01/07/2025

"Complaint that the washer is not cycling through correctly. Found error codes F0E5, F7E5 and F2E1. ; rqstng P&A on 1 W10752187 (Screw) and 1 W11550891 (Agitator) and 1 W10909670 (Spanner Nut) and 1 W11393685 (Gearcase) and 1 W10754158 (Stator) and 1 W10734521 (Clutch) and 1 W10754448 (E Clutch) and 1 W10754161 (Rotor) and 1 W10752189 (Screw) and 1 2xFrameJob (2x Frame Job)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Longmeadow, Massachusetts 01106

Gary V.

Job Details: 01/07/2025

"Inspected and found 120v getting to main acu get no operation at all. Unit needs main acu, will order and return.; ordrng 1 W11603810 (Main acu)"

We serviced a

SAMSUNG WASHER

Model Wf393btpawr/a2

Near Windsor, Connecticut 06095

Chris B.

Job Details: 01/07/2025

Complaint that the washer is leaking water from the bottom front. Found bad door boot gasket. Will send JK info of the issue and part. Jeff will look it over. ; rqstng P&A on 1 DC97-17041B (Door Boot)

We serviced a

WHIRLPOOL WASHER

Model CHW9160GW1

Near Simsbury, Connecticut 06070

Chris B.

Job Details: 01/07/2025

Complaint that the error code F27 came back up. Found a burnt odor. UI has signs of burnt traces. Will order parts and will have office quote for the labor. Unit is giving trouble and canceled out from diagnostic testing a few times. ; ordrng 1 W11113911 (UI Board) and 1 W11229665 (Control Board) and 1 WPW10448876 (Pressure Switch)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Bloomfield, Connecticut 06002

Chris B.

Job Details: 01/07/2025

Replaced all parts and unit running normal.

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Bloomfield, Connecticut 06002

Chris B.

Job Details: 01/07/2025

Replaced part and unit working normal.; dspstn on spec-tagged invntry: 1 W11457841 STRIKE

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KBS2

Near South Windsor, Connecticut 06074

Chris B.

Job Details: 01/07/2025

Complaint that the dishwasher is making a buzzing noise. Ran diagnostics cycle and a normal cycle and no noises present but found bad felt shields from the bottom front. Will order parts for a return visit.; ordrng 1 W11573700 (Shield) and 1 W11573704 (Shield)

We serviced a

WHIRLPOOL WASHER

Model MVWB765FW3

Near South Windsor, Connecticut 06074

Chris B.

Job Details: 01/07/2025

Complaint that the washer is not finishing any cycle and theres an error code present F2E1 touch panel loosing communication with control. Customer had parts in the home but was not installed previously. Will schedule for a 2x Frame Job upon next visit. Customer asked for Chris to return please.; ordrng 1 W11429620 (Control Board) and 1 W11135393 (UI Touch Panel) and 1 W11130359 (Suspension) and 1 W10909670 (Spanner Nut) and 1 2xFrameJob (2x Frame Job)

We serviced a

WHIRLPOOL RANGE

Model WFG775H0HZ5

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 01/07/2025

"Ran oven and found when unit would light first time on a bake cycle it would take a few times to light giving a gas smell, ran bake and found it would light on the 3rd click causing gas to come out and get a smell. Removed bottom of stove and checked ignitor finding ignitor clicking on the 3rd try lighting, adjusted ignitor closer to burner and replaced harness for bake ignitor. Ran stove threw several light up cycles and unit would now light on the first try and no more gas smell, advised customer to let unit cool down and then try it again and see if the unit lights first or second ignition. If gas smell comes back and unit will not light in second try they may need a second opinion on unit advised there could be a small smell of gas this is normal and a smell of the unit burner off the gas, unit is operating normally wile there tired it ten times ; used 1 WPW10701462 (WIRE HARNESS) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LB3

Near Agawam, Massachusetts 01001

Mike K.

Job Details: 01/07/2025

"Replaced convection fan motor, verified operation in convection bake, preheated fine."

We serviced a

WHIRLPOOL RANGE

Model WFES5030RS0

Near Fort Mill, South Carolina 29707

Brandon

Job Details: 01/07/2025

Customers concerned with the way drawer sits in bottom of oven. Drawer looked fine and slid in and out as designed. Also customer was concerned with noise coming from control board while warming zone was in. Found that it was control relay and is completely normal. No issues found. No repairs needed.

We serviced a

WHIRLPOOL DRYER

Model WED5605MC0

Near Charlotte, North Carolina 28277

Brandon

Job Details: 01/07/2025

Complaint dryer is not turning. Found on arrival that unit did not have proper voltage. No other issues found.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Charlotte, North Carolina 28277

Brandon

Job Details: 01/07/2025

Complaint unit is leaking water from fridge. Found on arrival that units defrost drain is clogged. Customer said they would defrost unit so it could properly defrost. No other issues found.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Enfield, Connecticut 06082

Gary V.

Job Details: 01/07/2025

"Inspected and found plastic protector on Ui display still on display and never removed, removed and all other functions test fine at this time."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2342LF5

Near Suffield, Connecticut 06078

Gary V.

Job Details: 01/07/2025

"Inspected and found drain hole frozen, thawed and tested fine."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Middletown, Connecticut 06457

Andre

Job Details: 01/07/2025

Ck unit upon arrival n arrival and verify purchase receipt and and found unit still in warranty from the manufacturers. Ran diagnostic and found F4E3 error code wash motor not running. Install wash motor from truck stock and unit is now operating to manufacturers specs. Also inform customer to connect supply line to dish on the hot water side rather than the cold water side ; used 1 W11613479 (Sump motor) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM10

Near Middletown, Connecticut 06457

Andre

Job Details: 01/07/2025

Ck unit upon arrival and found unit has little to no frost unit has a major restriction in system. Order seal system components to completely repair. Unit is located in empty apartment inform customer office will reach out when parts arrive 2time on return; ordrng 1 W11582579 (Compressor) and 1 W11504415 (Coupling) and 1 W11504431 (Coupling) and 1 W11506635 (Coupling) and 1 W11506619 (Coupling) and 1 W11504447 (Coupling) and 1 W11504445 (Coupling) and 1 W11506623 (Coupling) and 1 W11109499 (Drier) and 1 2time (2time)

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Middletown, Connecticut 06457

Andre

Job Details: 01/07/2025

Ck unit upon arrival and remove components and Ohm heater and sensors and found heater open replace heater with truck stock and unit is now operating to manufacturers specs ; used 1 Wp3387747 (Element) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Holden, Massachusetts 01520

Glenn

Job Details: 01/07/2025

Complaint Washer not agitating. Tested found no error codes customer instruction on proper soap must be HE. Had to calibrate the washer. Retested washer showed customer the washing machine is agitating. It passed the automatic test in diagnostics. Job complete

We serviced a

MAYTAG REFRIGERATOR

Model MRFF4236RZ01

Near West Springfield, Massachusetts 01089

Jorden

Job Details: 01/07/2025

"Arrived and found inside of unit at room temp, compressor hot and pulling .8amps, no frost pattern or obvious signs of a restriction on evap. Gauges seem frozen and not really moving. Spoke with customer over the phone and he explained that after the compressor was replaced unit began cooling and even dropped a few trays of ice, he then expressed unwillingness to have any further service or repair due to unit only being purchased a month or two ago. Provided customer SR number listed below. SR #7740680700"

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW5

Near Chicopee, Massachusetts 01013

Jorden

Job Details: 01/07/2025

"Arrived and applied cap, customer said units been working fine."

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near South Hadley, Massachusetts 01075

Jorden

Job Details: 01/07/2025

"Arrived and found drain pump disconnected, reattached and secured, tested fine."

We serviced a

WHIIRLPOOL DISHWASHER

Model wdt750sahb0

Near Granby, Massachusetts 01033

Jorden

Job Details: 01/07/2025

"Arrived and found drain pump fully functional, just a clog in the drain lines. Quoted customer to remove clog and he opted to manage himself. Advised on how best to go about removing a clog and how to prevent grime clogs by running vinegar cycles."

We serviced a

SAMSUNG WASHER

Model WA50M7450AW/A4

Near Belchertown, Massachusetts 01007

Jorden

Job Details: 01/07/2025

"Arrived and customer showed me photos of a leak and an excessive build up of detergent inside tub. Ran smart install/auto test mode and verified all operations fully functional. Found no source of leak after a rinse and spin cycle too. Could not replicate complaint, spoke with customer and learned they use to much detergent, advised customer on detergent usage and the possibility of chemical reactions when mixing detergents and other similar products. Unit tests fine."

We serviced a

LG DRYER

Model WT6105CW

Near Ware, Massachusetts 01082

Jorden

Job Details: 01/07/2025

"Arrived and found PCB not sending 120v to valve solenoid, ordering PCB and valve assembly under p/a. ; rqstng P&A on 1 EBR34134918 (Pcb) and 1 AJU75152606 (Valve assembly), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Palmer, Massachusetts 01080

Jorden

Job Details: 01/07/2025

"Arrived and removed old compressor kit and installed new kit, vacuumed, charged and observed temps dropping. Allow 48h for temps to normalize. ; dspstn on spec-tagged invntry: 1 W11504415 COUPLER 8.5/8 NR MS 00 1 W11504431 COUPLER 7/5 NR MS 00 , 1 W11504448 COUPLER 5/1.8 , 1 W11506619 COUPLER 8 NK MS 00 , and 1 W11506635 COUPLER 6 NF MS SV PROCES"

We serviced a

GENERAL ELECTRIC WASHER

Model GFW850SPN2RS

Near Springfield, Massachusetts 01151

Jorden

Job Details: 01/07/2025

Arrived and found leak seems to be coming from the bottom of the door but its coming from the dispenser out the front then running down along the door rim. Removed drawer and cleaned area of any gunk including inner parts of drawer. Tested fine. Advised customer run a few vinegar cycles to keep unit clean.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Charlotte, North Carolina 28277

Brandon

Job Details: 01/07/2025

On arrival I installed the seal and tested unit for leaks. Ran a cycle and it ran properly with no leaks. No other issues found.

We serviced a

WHIRLPOOL RANGE

Model WFE515S0EB0

Near Charlotte, North Carolina 28208

Clinton

Job Details: 01/07/2025

Replaced both switches and burners

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM06

Near Charlotte, North Carolina 28202

Clinton

Job Details: 01/07/2025

Replaced valve still didnt work. Found the water reservoir is I completely frozen the fridge customer must defrost unit. For fix at least 24 hrs

We serviced a

GENERAL ELECTRIC DRYER

Model GTDP180ED0WW

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 01/07/2025

"Unit stopped mid cycle, control had been replaced several months ago, thermistors, door switch all look to be functioning, start button working, belt switch working, lower assy all looked to be good, control did see a little melting by one contact. Found a nuetral resistor open, and damaged wires, several wires are burnt out, looks like it had shorted between live and a neutral line but had not tripped breaker. Harness is not available, not on parts list and multiple wires damaged, unit is unrepairable.; ordrng 1 WE4M533 (Control) and 1 WE4M255 (Resistor)"

We serviced a

LG REFRIGERATOR SI

Model LMXS30776D/02

Near Plainville, Massachusetts 02762

Aimee Z.

Job Details: 01/07/2025

Found that the front panel out when closed and when open lights up.Found break in harness if move door the dispenser open door to ice and can use water .Found needs door which is harness and door other parts are transferred to new from old door

We serviced a

GE DRYER ELECTRIC

Model GFDS140ED1WW

Near Plainville, Massachusetts 02762

Aimee Z.

Job Details: 01/07/2025

Installed new glide and tested sounds good

We serviced a

MAYTAG WASHER

Model MVW6500MW0

Near North Attleborough, Massachusetts 02760

Aimee Z.

Job Details: 01/07/2025

Found no diagnostics couldnt run manually wouldnt lock upI cut spliced the broken harness found pump isnt working And found the harness is broken at pump and needs drain pumpAnd new latch ; rqstng P&A on 1 W11399437 (Drain pump) and 1 W11591637 (Harness) and 1 W11700916 (Latch)

We serviced a

SAMSUNG DRYER

Model DVE50R8500V/A3

Near North Attleborough, Massachusetts 02760

Aimee Z.

Job Details: 01/07/2025

"When close door dryer starts up by its self also no heat.Found the relay on heater stuck openNeeds control ,heater , and fuse.Door switch is working light goes on and off sloppy; rqstng P&A on 1 DC47-00015A (Fuse) and 1 DC97-24289A (Control) and 1 DC93-00154A (Heater complete) and 1 DC64-00828B (Door switch)"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Cromwell, Connecticut 06416

Andre

Job Details: 01/07/2025

Ck unit upon arrival and found drain pump running constantly order control board for replacement. Inform customer office will reach out once parts comes in ; ordrng 1 W11608056 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near New Britain, Connecticut 06053

Andre

Job Details: 01/07/2025

Install main control and actuator and calibrate unit an unit now operating to manufacturers specs

We serviced a

WHIRLPOOL MICROWAVE

Model CAE2743BQ0

Near New Britain, Connecticut 06053

Andre

Job Details: 01/07/2025

Ck unit upon arrival and found coin slot damage quite customer for coin slot replacement and customer declined repair collect service charge

We serviced a

ELECTROLUX WASHER

Model EFLW317TIW1

Near Worcester, Massachusetts 01602

Glenn

Job Details: 01/07/2025

Complaint not spinning out every wash cycle called tech support we tested operations of the washer all tested ok no error codes customer instruction instruction on loading and soap usage. Tested all ok collected the service fee $129

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Auburn, Massachusetts 01501

Glenn

Job Details: 01/07/2025

Only pro-wash on user interface responds and starts a cycle. Will need to order parts ; ordrng 1 W11622500 (Console touch pad)

We serviced a

WHIRLPOOL RANGE

Model wfc315s0jw3

Near Marshville, North Carolina 28103

Jonathan J.

Job Details: 01/07/2025

Upon arrival range is in warehouse. Installed preordered parts and turned all burners and bake on. Range is working as designed. Verified all proper operations

We serviced a

MAYTAG WASHER

Model MVWP575GW1

Near Indian Trail, North Carolina 28079

Jonathan J.

Job Details: 01/07/2025

"Replaced all previously ordered parts with no issues. Ran rinse and spin with no leaks or other issues. Also ran diagnostics to verify all proper operations. ; dspstn on spec-tagged invntry: 1 WPW10427633 SHIELD , used 1 W10721967 (CAM KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Indian Trail, North Carolina 28079

Jonathan J.

Job Details: 01/07/2025

Customer complaint refrigerator is not cooling hum followed by a click. Found compressor is locked up. Unit will need a compressor to fix. Technical Service Pointer #: W11634348 Rev BAction Required: MandatoryRelease Date: September 2022. ; ordrng 1 W11574734 (Compressor) and 1 W11109499 (Filter dryer)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Matthews, North Carolina 28105

Jonathan J.

Job Details: 01/07/2025

"Complaint evaporator is completely frozen over Food section causing a new no cool condition in fresh food section freezer is cooling fine with no issues. Unit will need evaporator cover and control to repair ordering heater as a precaution. I am unable to access heater to check resistance at this time. No further issues found at this time with unit. advised customer to power unit off 24 hours in advance minimum before rear arrival or we may have to reschedule customer due to inability to remove evaporator cover. ; ordrng 1 W11395558 (Evap cover with fan motor) and 1 W11291124 (Heater), rqstng P&A on 1 W11533213 (Control)"

We serviced a

AMANA DISHWASHER

Model ADB1400AMS1

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 01/07/2025

Return to install control and sump assembly. Installed parts brand diagnostics then ran quickwash verified proper operation.

We serviced a

WHIRLPOOL WASHER

Model WET4024HW

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 01/07/2025

"Customer complained no spin. Put in spin mode, found agitator spinning only. Found brake will release manually but actuator making noise and not pulling brake off clutch. Needs new actuator. Quoted 382.14. Paid w card Called office to schedule for 1-15-24 pm ; ordrng 1 W11614637 (Actuator shift)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 01/07/2025

Customer complained unit not filling w water . Found sump not running . Tried to remove unit from cabinet. Could not remove unit. Legs are all the way down. The top of unit is still touching top of cabinet and customer. She will need to get unit removed. Call us back for repairs.; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Charlotte, North Carolina 28215

Caleb

Job Details: 01/07/2025

Sump motor failure. Replaced sump assy. Unit tests fine.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Salisbury, North Carolina 28144

Johnny

Job Details: 01/07/2025

"Installed new part, ran icemaker fill test. No leaks. Unit working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Huntersville, North Carolina 28078

Ryan S.

Job Details: 01/07/2025

Unit making noise during spin. Found rotor bolt off. Found bad slider . Replaced from ts. Verified running component activation on high speed spin . No error codes present. ; used 1 W10734521 (SLIDER) from stock

We serviced a

JENN-AIR WALL OVEN

Model JJW3430LL01

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 01/07/2025

Customer complained unit took too long. Customer didnt know he could calibrate oven run bake preheat 350? found average temp was 339? showed customer how to calibrate oven. Verified proper operation.

We serviced a

MAYTAG WASHER

Model MVWB835DC

Near Salisbury, North Carolina 28144

Johnny

Job Details: 01/07/2025

"Installed new parts. Ran calibration cycle, ran service cycle, working as designed."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Denver, North Carolina 28037

Ryan S.

Job Details: 01/07/2025

Returned to install sump and control board. Installed sump and control. Ran unit. No leaks detected. Verified proper operation.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 01/07/2025

Return to install parts ordered. Installed icemaker valve and heater. Ran icemaker field test and icemaker cycle verified proper operation.

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS10

Near Salisbury, North Carolina 28146

Johnny

Job Details: 01/07/2025

"Installed new part, tested unit With cold water, unit heated water, working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Clover, South Carolina 29710

Mitch H.

Job Details: 01/07/2025

"Removed and replaced control, tested, drain pump would not run. Checked and found no continuity on blue wire. Replaced harness, ran control calibration. All components and functions now operating properly.; used 1 W11643701 (Harness) from stock"

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