We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Monroe, NC 28110
Jonathan J.
Job Details: 09/20/2023
"Complaint, no water entering into dishwasher. Dishwasher is not working properly. I found water valve under sink was turned off. Ran unit through diagnostic cycle. No error codes and fault history. No additional issues found with dishwasher at this time. Heating element is working. Wash pump and motor. Drain pump motor are all working properly. Unit is a new build. Customer has been in home for only two weeks per customer."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Agawam, MA 01030
Mike K.
Job Details: 09/20/2023
"Customer had recordings, Same as previous. Some ticking noises which increase/decrease from n volume and repetitiveness throughout the day.Tested fans, damper, icemaker and verified nothing unusual in their operating noise, sound verified and replicated in compressor test.Called techline. There is a service pointer w11610345. Moving drier/cap tube to limit bubbles. This should improve amount of noise.Drier was already slightly slanted, increased angle and seems to be running quieter, still some knocks, sound seems lesser in volume.Called techline gain, shared photo of new position of drier. Next step would be to replace drier and go with half ounce less refrigerant.Sealed system 2x job. Office to contact to schedule return.; ordrng 1 WPW10143759 (Drier)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESG
Near Southwick, MA 01077
Mike K.
Job Details: 09/20/2023
"Complaint of intermittently fr in rf and leaking. Found ice bin is cracked and looked to not be sealing fully, frost on cubes and icemaker. Found sheet of ice under drawer in rf and clogged drain hose at rear of unit.Cleared drain hose and vacuumed machine compartment. Cleared ice build up under drawer and quoted for ice bin. Saved estimate."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Cromwell, CT 06416
Jeremy B.
Job Details: 09/20/2023
Dishwasher intermittently draining. Found pump over heating. Replaced and tested all checks ok. ; used 1 W11497943 (DRAIN PUMP/W CHOPPER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Wethersfield, CT 06109
Jeremy B.
Job Details: 09/20/2023
"Installed new compressor and filter drier. Leak checked and found a leak in the condenser needs new. ; ordrng 1 WPW10487115 (Condenser), used 1 W11506635 (COUPLER 6 NF MS SV) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMW1
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 09/20/2023
Found door squeaking lubed the Khoi he and door now quiet. All checks ok.
We serviced a
WHIRLPOOL DRYER
Model WED99HEDW0
Near Glastonbury, CT 06073
Jeremy B.
Job Details: 09/20/2023
Cleaned coil and checked Natalies repair kit all checks ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Southwick, MA 01077
Mike K.
Job Details: 09/20/2023
"Replaced vent/gasket/deflector, squared unit and secured into cabinet again. Ran on normal cycle fine for ~ 10 minutes with no leaks."
We serviced a
KENMORE REFRIGERATOR
Model ="596.72003016"
Near Farmington, CT 06032
Chuck M.
Job Details: 09/20/2023
Customer complaint is that refrigerator is not cooling. Inspected and found voltage to fan is present but fan is not working. Reordered fan. ; ordrng 1 W11024089 (motor-evap)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near East Hartford, CT 06118
Chuck M.
Job Details: 09/20/2023
Customer complaint is that washer shakes and walk. Inspected and found Gear Case leaking oil. Quoted customer P&L. Customer will buy new.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Rock Hill, SC 29732
Mitch H.
Job Details: 09/20/2023
Checked and started washer in normal wash cycle. Allowed to fill and start agitating. After approximately 5 minutes noticed leaking from center of outer tub where gear case enters. Leaking either from gear case seal or tub. No visible cracks in tub. Ordering gear case and outer tub. Advised customer that tub would ship directly to her and she would need to inspect for damage and call to schedule.; ordrng 1 W11219115 (Outer tub) and 1 W11449840 (Gear case) and 1 2Xtime (2X time)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near York, SC 29745
Mitch H.
Job Details: 09/20/2023
"Removed and replaced user interface. Ran test 57, ice maker cycled and returned to home position correctly. Ran test 45, valve activated and filled properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Manchester, CT 06042
Amanda R.
Job Details: 09/20/2023
Defrost drain clogged with ice build up recommended having front higher then rear so defrost water can go down drain they are going to unplug unit for 24 hours and let defrost because its in commercial setting and we will make sure drain is clear ; schdld next appmnt for 9/25 MON PM
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Bolton, CT 06043
Amanda R.
Job Details: 09/20/2023
Water wont stop entering unit even with unit off needs new valves ; ordrng 1 W11513255 (Valve)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Windham, CT 06256
Amanda R.
Job Details: 09/20/2023
Outlet power correct voltage green light blinking in control everything connected and plugged in needs new controls ; ordrng 1 W11603844 (Ui) and 1 W11583890 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Charlotte, NC 28215
Jeff L.
Job Details: 09/20/2023
Found back panel rattling adjusted panel and put in some more screws into panel. I also took pictures of the damage to the fridge on RH side cannot say for sure that the damages were there prior or during repair. I was not the 1st tech out on job. I cannot remember bumping the countertop that hard. Found loose panel in back tightened ran and checked ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Matthews, NC 28105
Jeff L.
Job Details: 09/20/2023
Found absolutely no voltage coming down to motor. Checked voltage on board we had 124 volts coming out of motor. I did replace motor and control board but needs the harness to make a good repair will reschedule for 9%25-23 amPart#W11283592; ordrng 1 W11591637 (Wiring harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Pineville, NC 28134
Jeff L.
Job Details: 09/20/2023
Put Unit service mode throwing fault code of faulty ice maker and cooling fan. Checked fan and its blowing at very low rpm. The ice maker is on B/O office will call customer when part comes inPart#W11658802Part#W10846539; ordrng 1 W11658802 (Ice maker) and 1 W10846539 (Fan motor)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Stanley, NC 28164
Mark C.
Job Details: 09/20/2023
Customer states unit is setting off the carbon monoxide detector and the fan is running for long periods of time. Customer had the gas company out company states unit is not producing hazardous amounts of carbon monoxide. Instructed customer that the cooling fan runs longer than the heating cycle to expel chassis heat. Unit is fully operational.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Charlotte, NC 28210
Robert A.
Job Details: 09/20/2023
Ran test mode and found leak from outer tub around drain pump. Possible damage to dp also. Ordering tub and drain pump. ; ordrng 1 W10919003 (Drain pump) and 1 W10371566 (Inner tub)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Charlotte, NC 28210
Robert A.
Job Details: 09/20/2023
Cust described unit would come on but would not run. Turned unit on and locked....humming sound and no agitate or spin. Bad capacitor pulled from stock and replaced. Unit now running normally. No error codes. Ran diag and also listened for unusual noises per cust. No issues all things were normal. ; used 1 W11395618 (Capacitor) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Charlotte, NC 28215
Robert A.
Job Details: 09/20/2023
"Cust described water in bottom, also dishes not drying. Ran diag no error codes. Cust education on drying performance and using rinse aid unit has plastic tub. Unit ran normally and drains."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Belmont, NC 28012
Ryan S.
Job Details: 09/20/2023
"Called first number and he said he would have someone meet me at the address. Upon arriving no one was there and first number wouldnt pick up after a few calls. Called 2nd number and it was superintendent of build. Unit was an un occupied new build with no power superintendent let me in and unit had different serial number , ended in 84. He didnt know what call was about. Took picture of unit and no issues found. No parts needed."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Charlotte, NC 28273
Ryan S.
Job Details: 09/20/2023
"Customer complained of Lo flo error. Ran diagnostics and found F8e1 f5e3 error codes stored . Ran service mode and when cold valve is energized not much water is dispensed. Turned cold valve on and off at customer wall and checked to make sure water had pressure at home, good pressure detected. found that valve on machine isnt opening all the way intermittently, door lock is working properly and customer had had. Found no issue with door lock. Hot valve is working ok. Ordering cold water valve. Scheduled return call for 9-25-23 pm. ; ordrng 1 W11316256 (Cold valve)"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GP0
Near Fort Mill, SC 29708
Ryan S.
Job Details: 09/20/2023
"Customer complained unit wont run. Ran service diagnostic and found f6e4 . Inspected and found arm to float switch had came loose slightly. Was able to put arm back in place and close up float assembly but assembly is damaged. Ordering float switch, arm and base. Scheduled for 9-25-23 am. ; ordrng 1 WPW10195039 (Switch) and 1 WPW10195037 (Switch arm) and 1 W10873429 (Switch base)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Charlotte, NC 28278
Ryan S.
Job Details: 09/20/2023
"Customer complained of unit drip leaking from front. Ran service mode and no error codes present. Ran quick wash cycle and took off front panel and watched unit run. Noticed unit wasnt level and raised front legs to tilt unit to proper position. Ran unit through quick wash and didnt find any leaks, no gaskets leaks , no leaks under unit. Verified proper operation."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Charlotte, NC 28214
Robert A.
Job Details: 09/20/2023
Arrived at cust home no answer at door. Office called left messages and no answer. Office advised to wait we did but no one ever came. ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3
Near Portland, CT 06480
Jeremy B.
Job Details: 09/20/2023
Installed new console tan test 52 all checks ok.
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Somers, CT 06071
Gary V.
Job Details: 09/20/2023
"Installed new actuator and cycled, tested fine."
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Clover, SC 29710
Ryan S.
Job Details: 09/20/2023
"Customer complained f noise during spin. Inspected and found drum roller bad. Replaced drum rollers, belt and pully from ts. Reassembled and unit now working properly. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Hartford, CT 06106
Chuck M.
Job Details: 09/20/2023
Customer complaint is that dryer is not heating. Tested thermostats and element and all checked ok. Ordered timer and temperature switch. ; ordrng 1 W11050715 (switch) and 1 WPW10185982 (timer)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Douglas, MA 01516
Angel R.
Job Details: 09/20/2023
"Tested unit on diagnostics, heating element is working properly as well as wash pump. Seems wax motor is not opening up, will order new vent motor.; ordrng 1 W11649995 (Vent) and 1 W11545539 (Gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Marlborough, CT 06447
Jeremy B.
Job Details: 09/20/2023
Natalies new slides. Door now closing properly.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Windham, CT 06256
Jeremy B.
Job Details: 09/20/2023
Helped tech unstack dryer. Notes and parts in other ticket.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Plainville, CT 06062
Ruben C.
Job Details: 09/20/2023
Need to order motor was intending to order on last trip but did not put thru on order could not get shaft off motor seized on motor odering new motor; rqstng P&A on 1 W10822606 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Mooresville, NC 28115
Vincent O.
Job Details: 09/20/2023
Installed new compressor. Pulled vacuum and checked for leaks. Recharged system. Tested and verified proper cooling and operation. All functions check ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model krfc704fps05
Near York, SC 29745
Mitch H.
Job Details: 09/20/2023
Checked and found noise coming from FF evaporator fan. Ordering evaporator cover assembly. ; ordrng 1 W11610999 (Evaporator cover assembly)
We serviced a
WHIRLPOOL DRYER
Model WED8620HC0
Near Wolcott, CT 06716
Ruben C.
Job Details: 09/20/2023
Checked unit did find one roller worn down making noise replaced all parts in kit tested operation normal covered under warranty except for service charge; used 1 4392067 (Roller) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Mooresville, NC 28115
Vincent O.
Job Details: 09/19/2023
Installed new drain pump and spray arm. Tested and verified proper operation. All functions check ok. ; dspstn on spec-tagged invntry: 1 W10876537 DRAIN PUMP
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM3
Near Huntersville, NC 28078
Vincent O.
Job Details: 09/19/2023
"Found multiple pieces broken. Wheels broken causing upper rack to fall, track stop broken causing track to slide out, and manifold broken and hanging down. Order and replace parts. ; ordrng 4 WPW10350401 (Wheels)s and 2 WPW10195622 (Retainer)s and 1 WPW10340542 (Manifold)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Southington, CT 06489
Jimmy R.
Job Details: 09/19/2023
"Tested unit and found fridge freezing food still in bins and in shelfs, checked temps and found unit reading 35 degrees In fridge and -2 in freezer ran a diagnostics cycle to check thermistors and found thermistors in fridge reading -17 degrees and freezer reading 0 thermistors in fridge not reading correctly. Will order new cntrl and thermistors ; ordrng 1 W11455229 (Cntrl) and 1 W11040893 (Sensor) and 1 W11679636 (Thermistor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Cheshire, CT 06410
Jimmy R.
Job Details: 09/19/2023
"Checked over unit and found upper wash rack falling down due to wheels broken off of adjusters,replaced adjusters with kit and unit is now working properly ; used 1 W10712395 (ADJUSTER) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFM01
Near Waterbury, CT 06708
Jimmy R.
Job Details: 09/19/2023
"Checked over unit and found fridge reading 41 degrees and freezer reading 21 degrees both setting are maxed out and food is not cold, checked compressor and found hot to touch found drawing very little Amps 5 checked frost pattern and found weak very little frost on lower half of evaporator. Will order new compressor and coupler parts tentative p/a ; ordrng 1 W11092625 (Compressor) and 1 W11506635 (Coupler), states that autho needed"
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AB2
Near Waterbury, CT 06708
Jimmy R.
Job Details: 09/19/2023
"Checked over unit and found oven would light and stay lit until it called for heat and it would not light but sometimes it would, checked ignitor and found ignitor had moved away from burner causing it to not spark In the correct location and not light properly. Adjusted ignitor closer to burner heated oven to 350 and let it cycle, unit now operating to specs"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Waterbury, CT 06708
Jimmy R.
Job Details: 09/19/2023
"Checked over unit and found machine had stopped cooling and then started to work again, checked evap and found frosted checked compressor and found super hot to touch and ice building on high side line, compressor is starting to fail kicking off on an overload and then cooling down and coming back on. Will order new compressor kit, coupler parts tentative p/a ; ordrng 1 W10750851 (Compressor) and 1 W11506635 (Coupler), states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Hadley, MA 01035
Mike K.
Job Details: 09/19/2023
"Replaced fr led and all leds working, replaced control and icemaker, verified harvest and fill working.Cs to monitor"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GR9SHKXMQ00
Near Enfield, CT 06082
Gary V.
Job Details: 09/19/2023
Inspected and thermostat broken and part shows nla.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKB0
Near Windsor, CT 06095
Gary V.
Job Details: 09/19/2023
"Installed ui panel and board, cycled, tested fine."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Belchertown, MA 01007
Chris B.
Job Details: 09/19/2023
Replaced all parts and unit running normal. Ran diagnostic test and all normal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Chicopee, MA 01020
Chris B.
Job Details: 09/19/2023
Complaint that the unit is not washing properly. Found bad wash pump. Replaced part and unit running normal. No leaks detected. ; used 1 W11025157 (MOTOR/SUMP) from stock
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW06
Near Worcester, MA 01610
Roger R.
Job Details: 09/19/2023
"Called whirlpool due to unit only partially defrosting. Determined that the sensor was out of acceptable range causing unit to stop defrosting too early. Replaced sensor. Sr 7737360881 ; used 1 WPW10383615 (THERMISTOR,FC) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW0
Near Worcester, MA 01604
Roger R.
Job Details: 09/19/2023
"This unit has an insect infestation, which voids all warrantees did not work on unit"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Fort Mill, SC 29715
Jonathan J.
Job Details: 09/19/2023
Dryer on occasion will take multiple cycles to get closing dry. I inspected everything. Error code was an F4 E3. error code airflow issue. Customer stated issue was very intermittent. Depending on what he has drying says dryer sheets will always get stuck against filter. I suspect that is probably the cause of customers. Airflow issues. I discovered water was settling on filter filter was coated in wax. I cleaned no additional issues found.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Indian Land, SC 29707
Jonathan J.
Job Details: 09/19/2023
"Complaints door is not closing properly open close door error light bulb is not working either. I found F1 E1 error code. I found customer is closing door. Exceptionally light and soft causing open close door. Error code issue to occur. May also be the reason that the micro appliance manager has failed. I am ordering micro appliance manager for F1. E1 error code and lightbulb, no additional issues found or seen in diagnostics. Everything else is working properly. Microwave is also heating as of now. ; ordrng 3 W10886919 (Light)s and 1 W11325786 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Fort Mill, SC 29707
Jonathan J.
Job Details: 09/19/2023
Complaint dishwasher has damaged flooring and is leaking. Tech line file number 7737358395 damage to flooring and discoloration of drywall has occurred no personal injuries or other issues safety file number 8665505136. Complaint Heating Element - SP W11540964 - Special Project S17304. I replaced heater per special project instructions. I tested operation inspected for leaks no leaks found.; used 1 W11537778 (HEATER W/NUTS) from stock
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Rock Hill, SC 29730
Jonathan J.
Job Details: 09/19/2023
"Complaint, Dryer Sims Heating up the house. I found airflow issues were the root cause dryer hose was pinched in half behind Dryer Upon arrival. Dryer vent screen had wax buildup not allowing water to flow through it. I cleaned that screen just a dryer duct no additional issues no error codes in moisture sensor is working in diagnostics menu. Light does turn off when I touch the moisture sensor."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Worcester, MA 01605
Angel R.
Job Details: 09/19/2023
"Found wires cut at pump, attached with connectors but found pump was also bad. will order both pump and wire harness, do not have pump on TS used and have not been replaced.; rqstng P&A on 1 W11399437 (Pump) and 1 W11643701 (Harness)"
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW0
Near Grafton, MA 01536
Angel R.
Job Details: 09/19/2023
"Found connectors that were fixed on harness broken off, this will need a new harness. Put new new connectors on harness temporarily and tested pump, pump is working.; ordrng 1 W11643701 (Harness)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Worcester, MA 01606
Roger R.
Job Details: 09/19/2023
"F6E1, F2E2, F1E2, F0E3 codes in old computer and ui set. Installed new control and UI panel and ran diagnostics and all checks okay. Tested gearcase and no unusual noises. ; dspstn on spec-tagged invntry: 1 W11419171 CNTRL-ELEC"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Worcester, MA 01602
Roger R.
Job Details: 09/19/2023
"Unit has a bad drain pump causing error codes. Also this unit has a heater that fall under special project bulletin S17304; used 1 W11412291 (DRAIN PUMP), and 1 W11537778 (HEATER W/NUTS) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Killingly, CT 06239
Amanda R.
Job Details: 09/19/2023
Strike broken replaced strike ; used 1 W11457841 (STRIKE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Pomfret, CT 06259
Amanda R.
Job Details: 09/19/2023
Freezer led bad replaced led all lights working ; used 1 W10695459 (LED MODULE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Putnam, CT 06260
Amanda R.
Job Details: 09/19/2023
Puddling on top shelf explained the freezer cools the ff section with zero degree air creating condensation and it drips onto top shelf customer wants second opinion company
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Wolcott, CT 06716
Jimmy R.
Job Details: 09/19/2023
"Ran dryer and found when tumbling unit would make a loud squealing noise and would get louder as it heated up, checked rollers and idler and found idler pulley ceasing up and rollers making noise. Replaced all parts with repair kit ran machine thew a cycle and all operations are now working to specs ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Plymouth, CT 06786
Jimmy R.
Job Details: 09/19/2023
"Tested unit and found freezer door building up moisture on seals and dripping down door, checked gasket and found sealing but not covering enough causing warm air to get into freezer, lifted door to seal better and added silicone around Cabinet to stop warm air from getting in. Checked all operations and unit is now working to specs ; used 1 WP482338 (FOOD GRADE ADHESIVE) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH08
Near Webster, MA 01570
Amanda R.
Job Details: 09/19/2023
Ff door switch broken replaced switch and set temp at recommended
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Westfield, MA 01085
Mike K.
Job Details: 09/19/2023
"Unit unplugged and slightly pulled out on arrival. Plugged in and started cycle, no water in unit, goes into drain until f9e1 error.Running diagnostics got it to fill, but wash motor not running, did drain fine at end of cycle. Started another cycle and unit drained first as normal, filled , but wash motor just humming. Unit does pull out freely for easier replacementQuoted for sump assy/labor. Saved quote and collected service call."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Huntersville, NC 28078
Mark C.
Job Details: 09/19/2023
Installed new slide rail unit is fully operational.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Huntersville, NC 28078
Mark C.
Job Details: 09/19/2023
Unit is continuously filling due to a stuck open inlet valve. Quoted
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Huntersville, NC 28078
Mark C.
Job Details: 09/19/2023
Customer states unit leaves lint on the clothes and drastically wrinkles the clothes. Unit holds no abnormal buildup or residue. Ran a test cycle unit is functioning normally. Contacted tech line spoke with Bruce. Techline states ensure hot and cold are connected to the correct valve. Unit is connected properly. Techline states instruct customer on the proper loading procedures For the unit. Instructed customer on the proper use and care of the unit. Provide file number to customer for customer careFile number 7737359046
We serviced a
JENN-AIR MICROWAVE
Model JMDFS24JL00
Near Huntersville, NC 28078
Mark C.
Job Details: 09/19/2023
Installed new control panel unit is fully operational.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Woodstock, CT 06282
Amanda R.
Job Details: 09/19/2023
Replaced all parts operation normal
We serviced a
KENMORE REFRIGERATOR
Model ="79571053011"
Near Tolland, CT 06084
Amanda R.
Job Details: 09/19/2023
Replaced right ff door gasket
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Fort Mill, SC 29708
Mitch H.
Job Details: 09/19/2023
"Checked and inspected washer. All hoses, valve, drain good, no leaks. Tub shows no signs of damage or leaks. Started cycle, allowed small amount of water to enter, no leaks found, drained, checked hose, no leaks. Found that stand pipe in wall is clogged and water backing up and overflowing pipe. Advised customer of findings and recommended they have a plumber clean line. Washer operating properly and no leaks."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Lake Wylie, SC 29710
Mitch H.
Job Details: 09/19/2023
"Tested microwave and found turntable operating properly. Tested multiple times, no issues. Entered diagnostics, found F2E1 stuck key error. Tested user interface, all functions and keys operating correctly. Unit operating as designed. No issues."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 09/19/2023
Found washer off balance and cold water screen clogged. Balanced machine and cleaned screen. Ran calibration then self test all checks ok.
We serviced a
JENN-AIR COOKTOP
Model JGCP548HL00
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 09/19/2023
Burners sparking several times before lighting. Used wire brush and cleaned burners and tested burners now lighting properly.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Charlotte, NC 28205
Jeff L.
Job Details: 09/19/2023
"Found led not working properly, need to replace UI board. The unit is stacked and the dryer needs to be dropped down for me access the panel. Nobody is available to drop dryer today. Im gonna reschedule this unit to be repaired on 9-22-23 Im coming back on that day to make repairs and that will give property maintenance time to drop dryer and pull out of recessed wall.; schdld next appmnt for 9/22 FRI AM"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Charlotte, NC 28205
Jeff L.
Job Details: 09/19/2023
Unit#340Found the dryer idler pulley actually broke and deformed Im ordering the complete idler and will return on 9-22-23 am; ordrng 2 WPW10314173 (Rollers)s and 1 W10837240 (Idler pulley)
We serviced a
FRIGIDAIRE RABGE
Model FGEF3035RFA
Near Westfield, MA 01085
Mike K.
Job Details: 09/19/2023
"Burners are fine, it is the bake element that has burned out. Quoted for bake element/labor. Saved estimate. Collected for service call."
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near Huntersville, NC 28078
Vincent O.
Job Details: 09/19/2023
Found no continuity at control to motor. P5 connection. No voltage to motor. Checked continuity at motor. Reading 15ohms. Should be 16-18. Slightly low. Order and replace harness and motor. ; ordrng 1 W11213034 (Harness)
We serviced a
HOTPOINT WASHER
Model HSWP1000M3WW
Near Springfield, MA 01109
Chris B.
Job Details: 09/19/2023
Complaint that the unit is not draining correctly. Found no issues with the washer. Great draining and lid switch is working correctly. Agitating correctly. Trip charge already collected in advance.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KBL2
Near Longmeadow, MA 01106
Chris B.
Job Details: 09/19/2023
Complaint that the unit is not drying out correctly. Ran three diagnostic cycles and heating element will not turn on. Got 13ohms on P4 3-2 but no voltage present at the end of diagnostic to the heating element. Will order control board. Customer prefers after 10am.; ordrng 1 W11672225 (Control Board) and 1 W11573758 (Thermostat)
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Denver, NC 28037
Mark C.
Job Details: 09/19/2023
Unable to recreate issue unit is fully operational. Instructed customer on proper use and care of the unit.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0J
Near York, SC 29745
Mitch H.
Job Details: 09/19/2023
"Customer says issue is intermittent but sometimes has to cancel cycle and start over to stop noise. Tested and checked gear case, clutch and motor, no issues found. Ran diagnostics. Found F2E2 control error. Ordering control. Scheduled return for 9/22 8-1; ordrng 1 W11513246 (Control)"
We serviced a
KITCHENAID OVEN
Model KODE500EBS20
Near Blacksburg, SC 29702
Mitch H.
Job Details: 09/19/2023
"Removed oven door. Disassembled and replaced outer door. Reinstalled door, checked operation, working properly."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Stanley, NC 28164
Ryan S.
Job Details: 09/19/2023
Came to install part ordered by previous tech. Installed new tub on dishwasher took everything off old dishwasher and installed on new tub. Took pictures after installing parts and unit is ready for use. Unit is in a new build and wasnt installed yet.
We serviced a
CROSLEY WASHER
Model VAW3584GW2
Near Lancaster, SC 29720
Jonathan J.
Job Details: 09/19/2023
Complaint washer not spinning unit will not progress past spin cycle I found f0e5 washer overload out of balance. Only code in fault history I checked suspension rods no damage I checked drain pump is working fine all valves working fine. Tub spinning fine agitator working fine. I did find 2 tabs of laundry detergent and 2 tabs of Sofner had been used. Lots of coins in the bottom. Front left level leg was out of adjustment I adjusted to help level washer better. No additional issues found at this time.
We serviced a
JENN-AIR WALL OVEN
Model JJW3430DS01
Near Coventry, CT 06238
Amanda R.
Job Details: 09/19/2023
Replaced console tested broil and preheated oven to 350 operation normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Shrewsbury, MA 01545
Roger R.
Job Details: 09/19/2023
Found unit has frost buildup on the refrigerator evaporator. Due to unit not draining properly. Will need a new drain pan service kit. Quoted $100.54 for kit and $249 labor rate. Will order and return to install. Checked deli drawer harness and functionality with diagnostics. All tests of deli drawer pass; ordering1 W11457241 (PAN-DRIP)
We serviced a
WHIRLPOOL OVEN
Model WFC150M0JW3
Near Plainville, CT 06062
Ruben C.
Job Details: 09/19/2023
Checked unit door is normal but found seal was not installed correctly reinstalled tested normal
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Bristol, CT 06010
Ruben C.
Job Details: 09/19/2023
Replaced gearcase control and sputch tested operation normal ran diagnostics normally no abnormal noise detected ; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT and 1 W11454741 GEARCASE
We serviced a
GE DISHWASHER
Model GSD4020Y72BB
Near Charlotte, NC 28209
Robert A.
Job Details: 09/19/2023
Cx complaint that the unit is not starting. I inspected the unit to confirm the complaint. I found the switch for the DW was off. I turned on the switch and tested the unit for the cx. The unit is working as designed. I collected the service fee by CC.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Charlotte, NC 28214
Robert A.
Job Details: 09/19/2023
Changed cust main control. Tested unit ran normally. No unusual noises no leaks.Unit working as designed.
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Charlotte, NC 28214
Robert A.
Job Details: 09/19/2023
I removed the dryer and started to install the parts but found the wall outlet with a gfci was tripped. I reset the outlet at the wall and checked for error codes as well ran a test cycle. I left the drain pump with the cx. The unit worked as designed. Its recommended for the wall outlet associated with a washing machine to not have a gfci to avoid random tripping.; dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Suffield, CT 06078
Gary V.
Job Details: 09/19/2023
"Installed wash parts and cycled, tested fine.; dspstn on spec-tagged invntry: 1 W11665769 MOTOR/SUMP"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Somers, CT 06071
Gary V.
Job Details: 09/19/2023
"Inspected and found cam assy broken, replaced with new cam and cycled, tested fine.; used 1 W10721967 (CAM KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Milford, MA 01757
Angel R.
Job Details: 09/19/2023
"Installed UI and latch, did not need suspension rods. Tested suspension and it was ok just needed adjustment of feet. Calibrated unit and ran diagnostic cycle and tested ok and balanced.; dspstn on spec-tagged invntry: 1 W10810403 DOOR LOCK"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near North Attleborough, MA 02760
Aimee Z.
Job Details: 09/19/2023
F5e4 lock F7e1 cant tell speed of tech found the acu on and off slowRan diagnostics found the seal on drain pump leaks.Also needs a lid latch opening and locking up Found water in the cap and mtr. Basement had water in it.; ordrng 1 W11399437 (Drain pump) and 1 W11395618 (Cap) and 1 W11394572 (Latch)
We serviced a
THERMADOR DISHWASHER
Model DWHD650WPR/13
Near Franklin, MA 02038
Aimee Z.
Job Details: 09/19/2023
Found water by the switch . Dried-out the pan and ran found leak at valve drips; ordrng 1 10023852 (Valve)