We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Charlotte, NC 28217
Robert A.
Job Details:
11/27/2023
"Cx complaint that the unit is making weird noises while it runs. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. I heard the noise during the calibration cycle, the cam needs to be replaced. I replaced the cam with one from TS and tested the unit for the cx. I left the part with the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP , used 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Farmington, CT 06032
Chuck M.
Job Details:
11/27/2023
Customer complaint is that refrigerator was not cooling. Inspected and found compressor tripping off. Replaced start device and compressor is running. Unit is cooling. Advised customer to allow time for unit to stabilize and reach proper temperature. ; used 1 8201786 (OVERLOAD/RELAY KIT) from stock
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HS07
Near Worcester, MA 01610
Angel R.
Job Details:
11/27/2023
Found unit was not getting power to outlet. Flipped breaker and found fuse blown. Will order interlock assembly and fuse.; ordrng 1 W11493414 (Interlock assy) and 1 W10138793 (Fuse)
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Stafford, CT 06076
Angel R.
Job Details:
11/27/2023
Infinity switch needed but in west Springfield office. Will reschedule for Thursday. Left element with customer.; schdld next appmnt for 11/30 THU AM
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW01
Near Farmington, CT 06032
Chuck M.
Job Details:
11/27/2023
Installed gasket and corrected with blow dryer. Door is closing properly. Found inner left edge of door dented. Took pic. Ordered new door. ; ordrng 1 LW10636232 (dor-fip)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Farmington, CT 06032
Chuck M.
Job Details:
11/27/2023
Installed control and programmed. Advised customer to allow time for unit to stabilize and reach proper temperature.
We serviced a
MAYTAG WASHER
Model MVW7232HW1 WE
Near New Britain, CT 06051
Chuck M.
Job Details:
11/27/2023
Customer complaint is that washer is not completing cycle. Ran diagnostics and found error code F0e5 off balance loads. Inspected and found balance ring on basket is loose and basket is out of round. Ordered basket. ; ordrng 1 W11178227 (Basket)
We serviced a
WHIRLPOOL DRYER
Model WED99HEDW0
Near Glastonbury, CT 06073
Chuck M.
Job Details:
11/27/2023
Customer complaint is that drum stopped turning. Dryer was making a bearing noise. Inspected and found belt broken and twisted around motor pulley. Replaced belt and idler wheel. Tested and dryer checked ok. ; dspstn on spec-tagged invntry: 1 4392067 DRYER REPAIR KIT
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Fort Mill, SC 29715
Mitch H.
Job Details:
11/27/2023
"Attempted to remove wash plate, could not get bolt to loosen. Tried using ratchet and impact driver. Bolt will not break loose. Will have to cut wash plate off and replace bolt. Ordering bolt. Checked part availability and scheduled return for 11/30 am. Left other parts with customer.; ordrng 1 W10752187 (Wash plate bolt), dspstn on spec-tagged invntry: 1 W10734521 SLIDER 1 W10752283 WASHPLATE , and 1 W11393685 GEARCASE"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Monroe, NC 28110
Jonathan J.
Job Details:
11/27/2023
"Complaint unit will not drain water out. I found part of the chopper shredder micro mesh from motor assembly had come apart from motor and inside of drain pump assembly. Locking up drain pump, causing unit to not drain. I am ordering drain pump assembly.; ordrng 1 W11416363 (Pump assembly)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC0AS04
Near Monroe, NC 28110
Jonathan J.
Job Details:
11/27/2023
"Model and serial number are missing off of the unit completely. All customer has is an email from the builder with model number. Unit needs two screws to hold the door together at the top and two grommets plastic that have broken free, allowing the oven to not be supported in the wall when door is opened. x2 of W10759525 and x2 of W10828565 parts needed no model serial on the machine we cannot service unit. Unable to verify model serial off of machine directly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Monroe, NC 28112
Jonathan J.
Job Details:
11/27/2023
Complaint cannot remove water filter. I was able to remove water filter and make it so that the water filter can be easily removed without any further issues. No additional issues found everything is working fine no water leaking occurring.
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Fort Mill, SC 29707
Mitch H.
Job Details:
11/27/2023
Removed and replaced suspension rods. Also found screw that holds rotor on floor underneath washer. Applied locktite and reinstalled screw. Ran DLMS calibration and tested washer. Operating properly.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Charlotte, NC 28217
Robert A.
Job Details:
11/27/2023
"Cx complaint that the units display gets really hot and turns off occasionally. I inspected the unit to confirm the complaint. I found the oven and all burners work fine, I preheated the unit to 350 it reached the temp with no problems. I allowed the oven to cycled on twice, there were no problems. I noticed the cx had foil covering the vent under the control display. I explained the function of the vent and how blocking it can cause this issue. The unit is working as designed."
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Charlotte, NC 28205
Robert A.
Job Details:
11/27/2023
"Cx complaint that the unit is not heating. I inspected the unit to confirm the complaint. I found a bad magnetron, I replaced the magnetron and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W10754299 MAGNETRON"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Charlotte, NC 28269
Robert A.
Job Details:
11/27/2023
"Cx complaint that the unit is making noise during cycles. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. All components passed with no issues, I ran a diagnostic cycle as well. I ran a normal cycle to help the cx attempt to duplicate the noise, but no strange noises or malfunctioning components were found. The unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near North Brookfield, MA 01535
Chris B.
Job Details:
11/27/2023
Complaint that the unit is not responding correctly. Ran a diagnostic test found trouble getting the diagnostic test to function properly. Tested touch panel and found keys HEAVY DUTY and SPIN keys not responding. Ran a quick cycle and the water level was higher then normal. Pressure hose is ok. Will order parts for a return visit.; ordrng 1 W11419051 (Control Board) and 1 W11478525 (Panel UI)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW3
Near Brookfield, MA 01506
Chris B.
Job Details:
11/27/2023
Complaint that the left rear burner is not heating properly. Found burner not heating nor cycling. Replaced all parts and stove working normal. Great heating on all burners and oven.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Bessemer City, NC 28016
Ryan S.
Job Details:
11/27/2023
Found suspension orderd was wrong part listed when looking parts up. Ordering new part. Orderd new part Scheduled return call for 11-4-23 customer to available before then. ; ordrng 1 W11130359 (Suspension)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Thompson, CT 06255
Angel R.
Job Details:
11/27/2023
"Ran diagnostics found F8E1 long fill no other codes. Found clogs in the cold side of intake valve, customer on well water.; ordrng 1 W11210463 (valve)"
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Southbridge, MA 01550
Angel R.
Job Details:
11/27/2023
UI panel that was ordered has no electrical components it is just a bare plastic overlay. I would also like to have a new harness as a precaution upon return visit. Will order proper UI.; ordrng 1 W11627516 (UI board) and 1 W11662667 (Harness)
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW3
Near Broad Brook, CT 06016
Gary V.
Job Details:
11/27/2023
"Inspected and found belt and shield broken, replaced belt and remounted shield but needs new shield, will order and return.; ordrng 1 W11409708 (Shield), used 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near Enfield, CT 06082
Gary V.
Job Details:
11/27/2023
"Installed new acu and inlet valve, ran component synchronization and cycled thru auto test, tested fine.; dspstn on spec-tagged invntry: 1 W11165546 VALVE and 1 W11429620 CNTRL-ELEC"
We serviced a
KENMORE RANGE
Model ="790.77533800"
Near Enfield, CT 06082
Gary V.
Job Details:
11/27/2023
"Inspected and found multiple problems, all surface burners not igniting and burners and heads need to be replaced, also bake igniter worn out, quoted for igniter and she will call."
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Westfield, MA 01085
Roger R.
Job Details:
11/27/2023
Arrived at home and found part needed was not sent out yet. Will need to reschedule for next day. Tuesday 11/28/23Left capacitor at the house and will bring wiring harness upon return visit ; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Montgomery, MA 01085
Roger R.
Job Details:
11/27/2023
Installed new console panel due to Mylar delaminated.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Manchester, CT 06040
Amanda R.
Job Details:
11/27/2023
Basket damaged need to reorder left wash plate and cap at house ; ordrng 1 W11178227 (Basket)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Manchester, CT 06040
Amanda R.
Job Details:
11/27/2023
Leaking water from inlet hose being crooked on inlet valve
We serviced a
WHIRLPOOL WALL OVEN
Model JJW2830WS00
Near Manchester, CT 06040
Amanda R.
Job Details:
11/27/2023
F8e0 error when trying to preheat both ovens both cooling fan running now fast enough both cooling fans need to be replaced customer will sign damage waiver ; ordrng 1 WPW10273666 (Fan) and 1 WPW10273667 (Fan)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKB2
Near Vernon, CT 06066
Amanda R.
Job Details:
11/27/2023
ComplAint motor louder then normal has run it four times now working normally verified all noises all normal
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW3
Near Torrington, CT 06790
Mike K.
Job Details:
11/27/2023
"Replaced basket, agitator and gear case assy. Leveled unit. Ran diagnostic cycle and completed fine.; dspstn on spec-tagged invntry: 1 W11550891 AGITATOR"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Gastonia, NC 28054
Ryan S.
Job Details:
11/27/2023
"Returned to install new shocks. Installed shocks and reassembled, ran service mode and no errors and all functions working, unit ramped up to high speed spin with no vibration. Showed customer unit spinning in high speed. Verified proper operation."
We serviced a
MAYTAG WASHER
Model MVWB850YW1
Near Gastonia, NC 28054
Ryan S.
Job Details:
11/27/2023
"Retuned to install new drain hose and suspension, installed new suspension and when trying to install new lid hinges, found screws were seized in lid. Ordering new lid and 4x screws. Keeping hinges for return call. Informed customer office will call when part comes in. ; ordrng 1 W10842962 (Lid assembly) and 4 WPW10442074 (Lid screw)s"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near McConnells, SC 29726
Mitch H.
Job Details:
11/27/2023
"Disassembled dryer. Removed and replaced blower wheel and drive motor. Reassembled. Tested, dryer operating properly and quietly.; dspstn on spec-tagged invntry: 1 WP697772 BLOWER WHEEL"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ02
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
11/27/2023
Installed new control and thermistor set temps to recommended settings and advised customer on giving unit 24hrs so temps can regulate and reset to where they should be.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
11/27/2023
"Tested dishwasher and found unit would run threw a wash cycle but never drain water at end, tried to cancel out cycle and pump would run but not drain. Checked drain pump and found water in pump windings replaced pump and checked drain hose for blockage found customers house drain line blocked causing no water to flow advised customer they will need a professional to look at there drain line for the house to clear block, unit is now functioning to proper specs ; used 1 W10876537 (Drain pump) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near North Attleborough, MA 02760
Aimee Z.
Job Details:
11/27/2023
Installed new suspension rods and drain pump and tested complete
We serviced a
MAYTAG WASHER
Model MVW7232HWO
Near Plainville, MA 02762
Aimee Z.
Job Details:
11/27/2023
"F0E3. Over loaded Cust is overloading washer pulled this out before repair. Cleared codes and Installed harness valve and suspension rods , water valve and ran service modeRan 4 towels wet and spun.Advised customer to there over loading washing machine quilts"
We serviced a
SAMSUNG WASHER
Model WA50M7450AW/A4
Near Norfolk, MA 02056
Aimee Z.
Job Details:
11/27/2023
Cleared water found new a drain pumpCwa
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Northbridge, MA 01534
Aimee Z.
Job Details:
11/27/2023
Found Cust had a boil over on cook top and cracked Theres a pot stuck to cook top ; ordrng 1 W11091927 (Black cook top)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near West Hartford, CT 06107
Gary V.
Job Details:
11/22/2023
"Installed new 3way valve and tested for leaks, found none, recharged with 5.5 r134, unit started cooling, please allow 24-48 hours for temps to regulate."
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Troutman, NC 28166
Vincent O.
Job Details:
11/22/2023
Found end of bulb stuck in socket. Removed bulb from socket. Bulb bad. Customer will replace bulb themselves. All functions check ok. ; dspstn on spec-tagged invntry: 1 W11552018 CNTRL-ELEC
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Mooresville, NC 28115
Vincent O.
Job Details:
11/22/2023
Installed new sump assy and control. Tested and verified proper operation. All functions check ok. ; dspstn on spec-tagged invntry: 1 W11025157 MOTOR/SUMP
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Mooresville, NC 28115
Vincent O.
Job Details:
11/22/2023
Found heater open causing no heat condition. Replaced heater. Tested and verified proper operation. All functions check ok. ; used 1 WP3387747 (ELEMENT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Weddington, NC 28104
Jonathan J.
Job Details:
11/22/2023
"Complaint washer will not do anything. Will not operate. Unit will count down in an end. The cycle clothes will be soaking wet and saturated. It will not spin out will not move. Only makes clunking noises I found rotor boat, completely missing, replaced rotor, bolt inspected rotor and clutch no additional issues. Found everything working fine.; used 1 W10734521 (SLIDER) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Stallings, NC 28104
Jonathan J.
Job Details:
11/22/2023
Complaint F8E4 error code found dishwasher. Drain pump will not turn off. Dishwasher keeps beeping will not start a cycle. I found water in float assembly sudsy water. I found sudden condition inside of dishwasher as well. Also found loose screws all around dishwasher. No additional issues found with dishwasher at this time Found third rack appears to have been leaking at some point in time tighten screws no additional issues found
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Northbridge, MA 01588
Aimee Z.
Job Details:
11/22/2023
F3e3. Temp problem Tested the water hot and cold working fineF0e5. OverloadRan test cycle and ran each component Working as intended.
We serviced a
FRIGIDAIRE OVEN
Model EI30EW45JS3
Near Wrentham, MA 02093
Aimee Z.
Job Details:
11/22/2023
Went to house oven was hot died when using. Explained to cust that needs to be pulled out and is hot.Cant pull it out if hot Called office got them appt for Monday morning .Left and while on phone with office in drive way speaking with Barbra. Husband comes out all huffy explain say thing to him oven is hot and cant pull double oven out while hot.husband starts with attitude and profanities yelling at at me.Screaming to get off his property and cancell appt. Says he told office oven died when cooking.Never going back to house ; saved tckt
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS282LAF0
Near Attleboro, MA 02703
Aimee Z.
Job Details:
11/22/2023
"Found the UI doesnt work . Theres no build up of ice on back or fill tube.Couldnt get ice maker to advance and there no water in ice tray; ordrng 1 5304530931 (UI) and 1 5304530878 (Quad valve) and 1 243297608 (Ice maker), states that autho needed"
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Auburn, MA 01501
Angel R.
Job Details:
11/22/2023
"Ran diagnostics found F4E4 line 2 voltage error, F4E1 heater relay connector problem, F3E6 moisture sensor open, F1E1 CCU problem. Found proper voltage at outlet as well as terminal block, checked connections at the CCU and thermal fuse all looked ok. Customer said they have had some power surges lately. Will order new CCU as well as harness as precaution.; rqstng P&A on 1 W10637538 (harns-wire) and 1 W11537223 (CCU)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Sutton, MA 01590
Angel R.
Job Details:
11/22/2023
"Installed parts, tested ok.; used 1 W10528947 ( HUB) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Webster, MA 01570
Angel R.
Job Details:
11/22/2023
"Found lid cracked on left hand at the hinge, ordering new lid and hinges.; rqstng P&A on 1 W11259006 (lid) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge)"
We serviced a
JENN-AIR FREEZER
Model JBZFL24IGX10
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
11/22/2023
8252 test 120 ice maker will not move out of stoped position ice maker arm is not stuck test 97 valve is working fine but will not dispense to ice maker fill tube also frozen over call 8032096145 text before call 190 call button. Icemakers on back order office to call customer when parts come in to set up reschedule dates. Ordering controls for defrost issues.; ordrng 1 W11646196 (Ice maker) and 1 W11515313 (Fill tube) and 1 W11646148 (Control) and 1 W11233638 (Control)
We serviced a
WHIRLPOOL OVEN
Model WOD52ES4MZ00
Near East Longmeadow, MA 01028
Roger R.
Job Details:
11/22/2023
"Unit not heating properly and cannot connect to Wi-Fi. Recommend replacing wiring harness control and interface. Sr 7737857702Connected team number 1 866-333-4591Will lol need new main, ui and wiring harness as unit will not heat over 200F ; ordrng 1 W11594228 (Console) and 1 W11594418 (Control) and 1 W11594182 (Harness)"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Waterbury, CT 06706
Jimmy R.
Job Details:
11/22/2023
Customer did not need service he advised me at the door
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS2
Near Torrington, CT 06790
Ruben C.
Job Details:
11/22/2023
Checked unit found lightbulb open replaced lightbulb tested operation normal
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Pineville, NC 28134
Jeff L.
Job Details:
11/22/2023
Replaced sump assembly ordered by previous tech all components are working with no leaks. Unit ran and checked okCall complete
We serviced a
WHIRLPOOL DRYER
Model WED8620HC2
Near Fort Mill, SC 29715
Jeff L.
Job Details:
11/22/2023
"The customer has received 2 drums both are factory defects. (Please see pics) the welds are not good, metal is coming up in places and completely smooth in other places. Customer does not want the drum due to it possibly tearing up clothes. Need to order another drum. Advised customer to call us when part comes in.W10541657; ordrng 1 W10541657 (Drum)"
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Windham, CT 06256
Amanda R.
Job Details:
11/22/2023
Attached new handle
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near New Britain, CT 06053
Chuck M.
Job Details:
11/22/2023
Arrived to diagnose washer. Washer is in the middle of the room in basement with no access to hook up. Customer does not have POP. No diagnostics performed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near New Britain, CT 06052
Chuck M.
Job Details:
11/22/2023
Customer complaint is that dishwasher was not washing and dispenser was not opening. Ran diagnostics and found error codes. F10e1 dispenser electrical problem. F7e1 no heat. During automatic cycle wash motor was noisy and not washing. Replaced wash motor and dishwasher checked ok. ; dspstn on spec-tagged invntry: 1 WPW10482480 MOTOR/PUMP
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Springfield, MA 01118
Roger R.
Job Details:
11/22/2023
Checked unit And found unit has a bad pump motor. Quoted $229.99 for motor and 239 labor rate. Installed new pump and unit working properly. ; used 1 W11665769 (MOTOR/SUMP) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Springfield, MA 01118
Roger R.
Job Details:
11/22/2023
Checked unit and found no error codes and all working normal. Suspect off balance load was causing shaking.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Springfield, MA 01108
Roger R.
Job Details:
11/22/2023
"Found unit had a worn belt that was slipping. Replaced and checked, all okay. ; used 1 W11239857 (BELT) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW1 G
Near New Britain, CT 06053
Chuck M.
Job Details:
11/22/2023
Installed control and harness. Tested and GFCI is still tripping when washer attempts agitate or spin. Electrical issue.
We serviced a
MAYTAG REFRIGERATOR
Model MFX2570AEM4
Near Chicopee, MA 01013
Roger R.
Job Details:
11/22/2023
Found ice maker had failed. Not filling or harvesting unit. Quoted for new and installed. All okay. ALLOW 24 HOURS FOR ICE PRODUCTION TO RESUME. ; used 1 W10882923 (ICE MAKER) from stock
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Chicopee, MA 01020
Roger R.
Job Details:
11/22/2023
Found main wash motor getting power but not washing. Will need new sump/ motor assembly. Replaced and unit working properly again.
We serviced a
ROPER WASHER
Model RTW4440VQ1
Near Ludlow, MA 01056
Roger R.
Job Details:
11/22/2023
"Installed new water inlet valve and tested, all okay ; dspstn on spec-tagged invntry: 1 WPW10144820 VALVE"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Hampden, MA 01036
Roger R.
Job Details:
11/22/2023
Installed new UI module and console due to delamination and error code
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Huntersville, NC 28078
Vincent O.
Job Details:
11/22/2023
Installed new motor and blower. Tested and verified proper operation. All functions check ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Huntersville, NC 28078
Vincent O.
Job Details:
11/22/2023
Found new compressor damaged. Kinked line and cap only partially in on one side. Reordering compressor. ; ordrng 1 W11592010 (Compressor)
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXLE05
Near Mooresville, NC 28117
Vincent O.
Job Details:
11/22/2023
Found unit missing entire bottom panel. Ordering grill. Left part with customer. ; ordrng 1 WPW10189196 (Grille)
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Mooresville, NC 28117
Vincent O.
Job Details:
11/22/2023
"TECH CALLED AHEAD CUST WASNT HOME, CALLED OFFICE AND THEY WERE INFORMED CUST NOT HOME, TECH OVERBOOKED AND COULDNT GO BACK TODAY (by CF)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Hebron, CT 06248
Amanda R.
Job Details:
11/22/2023
Replaced compressor vacuumed system recharged with 53g of r600a set temps at recommended unit was in unheated garage explained needs to be in a heat area for winter otherwise it wont cool properly ; used 1 W11506635 (COUPLER 6 NF MS SV) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Columbia, CT 06237
Amanda R.
Job Details:
11/22/2023
Hearing fan in ice box turn on explained noise is normal can shut off upper ice maker to hear fan less
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Coventry, CT 06238
Amanda R.
Job Details:
11/22/2023
No fill long fill Unit on well water cold inlet screen clogged with sediment cleaned explained will need to clean every six months or get house filter for well ; dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR
We serviced a
GE WASHER
Model GTW460ASJ6WW
Near Northampton, MA 01062
Chris B.
Job Details:
11/22/2023
Complaint that the unit is making noises while washing and spinning. Found stripped out wash plate and gear case leaking oil and has grinding noises. Quoted customer but customer said they can get a new one for less money. Collected trip fee.
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Charlotte, NC 28217
Robert A.
Job Details:
11/22/2023
"Cx complaint hat the unit is not starting cycles. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. All components passed with no issues. I started a quick and normal cycle, the unit seems to start but within seconds goes to done. I found the hot and cold lines were reversed, I corrected the lines, and cycled the power. I tested the unit again in a normal cycle. The unit is working as designed."
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS3
Near Charlotte, NC 28208
Robert A.
Job Details:
11/22/2023
"Cx complaint that the units oven squeaks when running a bake cycle. I inspected the unit to confirm the complaint. I preheated the unit to 350 degrees, it reached the set temp with no issues and cycled on and off. The noise appears when the unit cools down, the alleged noise is normal. I explained this to the cx, all other functions work fine. The unit is working as designed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF4A
Near East Windsor, CT 06016
Gary V.
Job Details:
11/22/2023
"Installed new ui panel, tested fine. Part already paid for. No balance. Model tag was removed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Denver, NC 28164
Robert A.
Job Details:
11/22/2023
I installed the ordered part and tested the unit for the c; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP
We serviced a
WHIRLPOOL COOKTOP
Model WFE505W0JZ0
Near Willington, CT 06279
Gary V.
Job Details:
11/22/2023
"Installed new glass top and cycled, tested fine. Customer prepaid for glass top."
We serviced a
ADMIRAL WALL OVEN
Model WOS51EC7AW01
Near Enfield, CT 06082
Gary V.
Job Details:
11/22/2023
"Installed new latch assy and cycled to temp, tested fine."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Enfield, CT 06082
Gary V.
Job Details:
11/22/2023
"Inspected and found Gearcase main bearing grinding and worn out, tub hub stripped and wash plate seized, quoted for rebuild and they will call if wants rebuilt."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Medfield, MA 02052
Aimee Z.
Job Details:
11/22/2023
Found needs heater replace on replacing heater. Special Project code S17304. Pointer #: W11540964Found heater leaked on wash mtrRan diagnostics fills with water and drains no wash pump.; ordrng 1 W11416363 (Wasp pump complete) and 1 W11537778 (Heater)
We serviced a
WHIRLPOOL DRYER
Model WED8620HW2
Near Suffield, CT 06078
Mike K.
Job Details:
11/22/2023
"Had been making noise, but recently stopped. No errors in history and running fine empty and with load. No problem found at this time."
We serviced a
MAYTAG DRYER
Model MEDE400XW0
Near Somers, CT 06071
Mike K.
Job Details:
11/22/2023
"Replaced belt, pulley and supports, unit is tumbling and heating properly ; dspstn on spec-tagged invntry: 1 279640 IDLER PULLEY and 1 WPW10112954 BELT"
We serviced a
WHIRLPOOL WASHER
Model GHW9150PW4
Near Somers, CT 06071
Mike K.
Job Details:
11/22/2023
"Unit not draining, water in unit. verified 120vac to pump, humming, but not draining, trap clear and drain hose clear.Quoted for pump/labor approved.Replaced drain pump and ran normal cycle til filled, cancelled and ran drain and spin, drained fine, spun out fine.; used 1 280187 (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ1
Near Somers, CT 06076
Mike K.
Job Details:
11/22/2023
"Found open heat element, replaced and is heating fine. Preheated to 350.; used 1 W10779716 (ELEMENT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Windsor, CT 06095
Gary V.
Job Details:
11/22/2023
"Inspected and found multiple faults, drain, communication, suds, rpm, customer tried running and clean cycle and unit no longer draining, no voltage coming out of main acu to pump, will order parts and return.; ordrng 1 W11396717 (Drain hose) and 1 W11244231 (Hose) and 1 W11553446 (Hose) and 1 W11621180 (Main acu)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Charlotte, NC 28226
Ryan S.
Job Details:
11/22/2023
"Customer complained door falling when opened. Found hinges broken. Ordering new hinges for both sides. Scheduled return call for 11-29-23 am, call Brian on the way back ; ordrng 1 W11573702 (Hinge right) and 1 W11573703 (Hinge left)"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Springfield, MA 01108
Chris B.
Job Details:
11/22/2023
Complaint that the fan wasnt working properly. Found fan running normal. Mentioned to the customer that on the bake side the fan wouldnt work but only on the convection side. Cycled both convection and normal bake and all working normal.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Monroe, NC 28110
Jonathan J.
Job Details:
11/22/2023
I replaced all parts tested operations. All operations are working normally unit seems to be working fine. Performed a control board calibration per technical instructions in technical manual. ; dspstn on spec-tagged invntry: 1 W11513246 CNTRL-ELEC
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Charlotte, NC 28277
Jeff L.
Job Details:
11/22/2023
Found dust cover missing a screw need one to put cover back up so the belt will not hit it. The belt is in good shape rescheduled customer for 12-4-24 am make customer 1st call on am scheduleW11573574; ordrng 1 W11573574 (Screw)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS
Near Matthews, NC 28105
Jeff L.
Job Details:
11/22/2023
"Screw had come out of the side of door causing it to rub against frame,put screw in unit ran and checked okCall complete"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Matthews, NC 28105
Jeff L.
Job Details:
11/22/2023
"Replaced pump did not need control on this unit. All components are normal the UI is defective missing letters and numbers need to be replaced. Rescheduled for 12-07-23 W1478526; ordrng 1 W11478526 (Console), dspstn on spec-tagged invntry: 1 W11396717 DRAIN PUMP"
We serviced a
KITCHENAID WINE COOLER
Model KUWL314KSS00
Near Charlotte, NC 28270
Jeff L.
Job Details:
11/22/2023
The UI is not all leds will light up which mean you cant control temp settings wires and quick connect are good . This unit needs a new separator. Will reschedule for 12-1-2024 amPart#W11532916; ordrng 1 W11532916 (Separator)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near McConnells, SC 29726
Mitch H.
Job Details:
11/22/2023
Checked and found compressor locked up and very hot. Could not get compressor to run. Ordering compressor and related parts. Advised customer that office will call when parts arrive.; ordrng 1 W11547313 (Compressor) and 1 W11506635 (Coupler) and 1 W11524472 (Start device) and 1 W11109499 (Drier) and 1 2Xtime (2X time)
We serviced a
WHIRLPOOL DISHWASHER
Model Wdp540hamz4
Near Rock Hill, SC 29732
Mitch H.
Job Details:
11/22/2023
"Removed and replaced control and console. Tested dishwasher, all functions operating properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Rock Hill, SC 29730
Mitch H.
Job Details:
11/22/2023
Checked and found some LED modules not working and others flickering. Model and serial number of refrigerator fall under service pointer W11460554. Ordering LED kit listed on pointer. Checked part availability. Kit on b/o. Advised customer that office will call to schedule return when part arrives.; ordrng 1 W11683244 (LED kit)