We serviced a
WHIRLPOOL RANGE HOOD
Model JXW8036WS0
Near Grafton, MA 01536
Aimee Z.
Job Details: 08/30/2023
Found covered with grease not cleaning needs new blower mtrGrease dripping out of mtrTheres a gas cook Thermador under itLow doesnt work med noisy Under advisement to buy new so much greaseCust buying new
We serviced a
WHIRLPOOL WASHER
Model WFW862CHC1
Near Burlington, CT 06013
Ruben C.
Job Details: 08/30/2023
Checked unit found unit found new heating element sensor shorted out cuasing f3e2 ordering control and element no charge for element cust paying for part and small additional labor; ordrng 1 W11352120 (Control) and 1 W11314664 (Heater)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Davidson, NC 28036
Mark C.
Job Details: 08/30/2023
Unit is leaking from a crack in the inlet system.; ordrng 1 W11535094 (Inlet)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2570FEZ12
Near Glastonbury, CT 06033
Amanda R.
Job Details: 08/30/2023
Complaint freezing things in ff section went over not to block damper hole on right side of ice box and explained how zero degree air is entering ff section vents closed to crispers
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Manchester, CT 06042
Amanda R.
Job Details: 08/30/2023
Replaced all parts turned ice maker on tested water dispensing operation normal
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Ellington, CT 06029
Amanda R.
Job Details: 08/30/2023
Replaced all parts went over water dripping onto console from left side of Sink and drain hose needs to be raised and mounted higher then port on the garbage disposal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Mooresville, NC 28117
Mark C.
Job Details: 08/30/2023
Unable to remove old auger impeller plastic divider broke. Ordering new divider.; ordrng 1 WPW10309864 (Devider)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Charlotte, NC 28269
Robert A.
Job Details: 08/30/2023
"Cx complaint that the unit is not cooling well. I inspected the unit to confirm the complaint. I found the units compressor, evap fan and condenser fan are running. I removed the evap cover and found the thermistor was not resting on the evap coil, the thermistor clip was loose. I secured the thermistor and clip to the coil with a zip tie and tested the unit for the cx. The unit is working as designed. I left the part with the cx."
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL0
Near Charlotte, NC 28278
Ryan S.
Job Details: 08/30/2023
"Customer complained far right three buttons are not responsive. Upon arrival found sensor cookware, and normal buttons. Confirmed complaint, ordering new Ui panel. Customer also wanted u it pushed back in when returning, last company left unit sticking out. And to tighten handle. Scheduled return call for 9-6-23 am . ; ordrng 1 W11579550 (Console assembly)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Cromwell, CT 06416
Jeremy B.
Job Details: 08/30/2023
Customers complaint is dryer has a burning smell took apart unit found nothing burnt took heating temps found proper temps all checks ok.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Lexington, NC 27292
Vincent O.
Job Details: 08/30/2023
Installed new sensors and harness. Tested and verified proper operation of sensors in diagnostics test 5. Cycled unit and verified sensor operating properly. All functions check ok. ; dspstn on spec-tagged invntry: 2 WP3387223 ELECTRODE
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cromwell, CT 06416
Jeremy B.
Job Details: 08/30/2023
Drum not turning. Found broken belt. Installed repair kit and tested all checks ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Charlotte, NC 28262
Robert A.
Job Details: 08/30/2023
"Cx complaint that the unit is build frost in the FC and the RC is not cooling well. I inspected the unit to confirm the complaint. I found the FC cabinet liner the the inner cabinet have large gap allowing warm air to enter the area. The FC door gasket is sealing fine. I applied silicone, the FC is good to go. The RC air outlets at the roof of the RC are clogged with ice, most likely from the FC air issue. I removed the ice with my steamer and tested the unit for the cx. While doing so I noticed the cabinet liner on the bottom of the RC has a huge gap about the width of my pinky. The gap can not be resolve with silicone, the gap is too large. I call techline to document and took photos. The gap in the RC liner is the reason for the RC cooling issue.Sr7737219506"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Charlotte, NC 28217
Jeff L.
Job Details: 08/30/2023
"Found evaporator froze up. Defrosted unit down and put into service mode and checked components reading were intermittent this unit was straight out of the box bad Im going to replace control board,and wiring harness may have possibly 2 lines going to quick connect partially broke into. I have already replaced temp sensor. Customer was upset about time frame of 5 hours she agreed to Tuesday the 5th..; ordrng 1 W11566851 (Control board) and 1 W11565110 (Wire harness), used 1 WPW10384183 (Thermistor) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Mooresville, NC 28117
Mark C.
Job Details: 08/30/2023
Unit is showing a long fill error due to a faulty cold valve. Replaced valve unit is fully operational.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Charlotte, NC 28278
Ryan S.
Job Details: 08/30/2023
Customer complained of ice build up in ref section. Defrosted and inspected evap in ref section. Found fan working and thermistor was reading properly. Defrosted fully and replaced fan scroll due to damage from ice and replaced Ui per service pointer for new fan run times. Installed parts pre id and reassembled unit started cooling and fan started. Verified proper operation.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Cromwell, CT 06416
Jeremy B.
Job Details: 08/30/2023
Found door insulation hanging down at bottom of door. Was able to secure the insulation all checks ok.
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ00
Near West Hartford, CT 06117
Ruben C.
Job Details: 08/30/2023
Checked unit leak is not a leak is normal water from unit defrosting also butter door is cracked gave cust part number so they can call whirpool
We serviced a
LG REFRIGERATOR
Model LRSDS2706S/00
Near Agawam, MA 01001
Mike K.
Job Details: 08/30/2023
"Cs other icemaker also failed spilling water into bin. Found unit clogged with ice, unable to get to home position. Cleared and ran test cycle and cycled properly.Icemaker order is incorrect, actually one I fixed on arrival. Office researched and door icemaker comes as the auger assy. Part # acz74390702. $299 vs $248.46 and tax.Collected for difference in cost of parts, 53.69. ; ordrng 1 acz74390702 (Icemaker assy)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Worcester, MA 01606
Angel R.
Job Details: 08/30/2023
"Installed new tub, tested ok and no leaks."
We serviced a
GE REFRIGERATOR
Model GFE29HGDHBB
Near Hartford, CT 06114
Chuck M.
Job Details: 08/30/2023
Installed condenser fan and freezer evaporator fan motors. Both checked ok. Advised customer to allow time for unit to stabilize and reach proper temperature.
We serviced a
WHIRLPOOL COOKTOP
Model CVE3400B
Near Cheshire, CT 06410
Jimmy R.
Job Details: 08/30/2023
"Tested unit and found down draft fan not coming on, checked fan and found motor is free and turning by hand checked voltage to fan motor and found 32v tried clicking on fan and voltage went to 34v and never would come on unit should be getting 120v, checked fan switch and ohmed and found switch is faulty not sending proper power to fan motor to turn it on. Checked for fan switch and found switch no longer available cant get switch any longer. Customer will have to replace cooktop downdraft"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM354GPS0
Near Berlin, CT 06037
Jimmy R.
Job Details: 08/30/2023
"Tested unit and found when starting a normal cycle no water was entering unit, ran diagnostics and found errors F6e4 float switch issue f6e1 inlet water low or no water f5e2 door stuck closed checked float and found kick panel cover insulation had pushed float switch up causing unit to think it was full of water and would never fill, fixed insulation and ran a calibration and wash cycles all operations are now working properly ; dspstn on spec-tagged invntry: 1 W10805015 MOTOR/SUMP"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Southington, CT 06489
Jimmy R.
Job Details: 08/30/2023
"Checked over unit and found customer having issue with fridge freezing items, checked temps and unit was set to a lower temp checked evaporator and found frosted up and working properly, checked compressor for over charge and found unit had been frosting up line copper line due to over charge, released some Freon and unit is now working to specs advised customer to give unit 24 hrs so temps can regulate"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Southington, CT 06489
Jimmy R.
Job Details: 08/30/2023
Installed new cntrl and sensor ran unit thew a popcorn sensing cycle with a bag of popcorn and unit heated up and worked properly.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Lexington, NC 27295
Vincent O.
Job Details: 08/30/2023
Installed new door glass and handle. All functions check ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WTW5057LW0
Near Salisbury, NC 28146
Vincent O.
Job Details: 08/30/2023
Installed new motor. Tested and verified proper operation. No noises. All functions check ok. Any further issues customer will need second opinion. Tech has only been able to hear noise once. Others through video only.
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL2
Near Mooresville, NC 28115
Vincent O.
Job Details: 08/30/2023
Installed new harness. Tested and verified proper operation. All functions check ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Mooresville, NC 28115
Vincent O.
Job Details: 08/30/2023
Found compressor seized. Humming and clicking. Order and replace compressor. Aluminum heat exchanger. Drier will need to be lokring. ; ordrng 1 W11557425 (Compressor) and 1 W11504445 (Coupler) and 1 W11504447 (Coupler)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MBF1958XEW1
Near Rocky Hill, CT 06067
Jeremy B.
Job Details: 08/30/2023
Both sections not cooling. Compressor and fans running. Slight frost pattern. Needs new compressor. Quoted customer they will pass.
We serviced a
BOSCH MICROWAVE
Model HMC80252UC/01
Near Glastonbury, CT 06073
Jeremy B.
Job Details: 08/30/2023
Microwave not powering on. Found good supply power. Found open 20a fuse used mini breaker and tested microwave working fine open d and closed door several times. Door switches might be sticking . Needs new fuse. ; ordrng 1 WPM0805101 (Fuse)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near York, SC 29745
Mitch H.
Job Details: 08/30/2023
"Removed and replaced evaporator fan motor and user interface. Reassembled, tested and ran diagnostics. All functions operating properly."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Worcester, MA 01609
Angel R.
Job Details: 08/30/2023
"Ran diagnostics cycle completely twice as well as a normal cycle for 15 to 20 minutes and could not duplicate problem of leak onto tray or F8E4. Likely user error, instructed customer to run affresh cycle once a month also to run a cycle with no detergent and see if she gets a different result. Checked bushings on heater, has updated heater."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near York, SC 29745
Mitch H.
Job Details: 08/30/2023
"Customer says that he has had water on floor at left side of fridge on a few occasions. Checked water valve, operating properly with no leaks. Checked drain pan, filled with water to check for leaks, none found. Unable to duplicate issue. No issues with frost buildup or defrost. Advised customer that if problem happens again to video or take pictures. Collected for service call ck#"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2575GRS08
Near Lancaster, SC 29720
Jonathan J.
Job Details: 08/30/2023
"Complaint, not dispensing ice I found icemaker motor is completely locked up I am ordering Motor. ; ordrng 1 WPW10558423 (Ice bin) and 1 W11671282 (Auger mtr)"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS5
Near Monroe, NC 28112
Jonathan J.
Job Details: 08/30/2023
Complaint left rear burner will not ignite at all. I found spark is going down instead of up grounding out frame. I adjusted left rear burner and igniter now burner is igniting properly. All burners are igniting properly oven is heating. Find broil function is also working fine.
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 08/30/2023
"Complaint Dryer, making a loud rattling noise during operation burning smell. I found blower wheel and split causing noise and odor. No additional issues found with dryer at this time. Everything else looks fine as of now. Customer if they use it must use it with caution never use it on, attended in case motor locks up. use at own risk ; ordrng 1 W11481730 (Bracket) and 1 W11549461 (Motor) and 3 WP489463 (Screw)s and 1 W10888146 (Housing) and 1 W11596046 (Seal) and 1 WP697772 (Wheel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Gastonia, NC 28056
Ryan S.
Job Details: 08/30/2023
"Customer complained unit had rust damage inside door, coating is coming off outer door panel. And unit has damaged to the lower rack that has rust. Also unit had mold in it. Top panel is t seated properly but can be fixed when replacing panels. Customer said that the whirlpool lady for the builder said they were going to replace the unit. I told her all I can do is quote all the parts and they will have to talk to whirlpool to either replace or pay for parts since its out of the 30 day closing date. The mold isnt something that can be repaired so I cant do anything about that. Informed customers to contact whirlpool or builder to give quote to repair or replace."
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Gastonia, NC 28052
Ryan S.
Job Details: 08/30/2023
"Customer complained unit wont start. Upon arrival checked power and found unit doesnt have proper voltage , had no voltage across l1 and l2. Has 120 across both l1 to neutral and l2 to neutral but one must be feeding through. Unit only getting proper voltage. No breakers were flipped and breakers werent labeled, informed customer to contact t landord or electrician."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RVAXVB05
Near Belmont, NC 28012
Ryan S.
Job Details: 08/30/2023
"Returned to install compressor, installed compressor and had no issue with copper to copper fittings. But had trouble with copper to steel fitting , damaged compressor, ordering new compressor. Informed customer office will call when part comes in. ; rqstng P&A on 1 W10233961 (Compressor) and 1 W11506635 (Coupler fill), dspstn on spec-tagged invntry: 1 W11506635 COUPLER 6 NF MS SV"
We serviced a
MAYTAG DRYER
Model MED6630HW2
Near Southbridge, MA 01550
Chris B.
Job Details: 08/30/2023
Replaced valve and ran a stream cycle and unit running normal. No leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Ellington, CT 06029
Amanda R.
Job Details: 08/30/2023
Freezing working normally ff section freezing things soda big jarred items and its in the lowest setting needs new control and thermistor ; ordrng 1 W11613574 (Control) and 1 WPW10384183 (Thermistor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near West Springfield, MA 01089
Mike K.
Job Details: 08/30/2023
"Unit is under 1yr wp warranty per service bench. Took photo of receipt cs complaint of unit not getting water, ran cycle and filled fine. Wash motor not running. Verified motor getting voltage. Office to contact cs when part comes in to schedule return.; ordrng 1 W11613479 (Sump assy)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near West Springfield, MA 01089
Mike K.
Job Details: 08/30/2023
"Cs had just done a wash before arrival, paper towel caught leaking. Had ran a cycle fine since last repair, then next was leaking again. Removed outer door and ran cycle with same load in washer. lots of water droplets on inside of door, some signs of water on vent assy by fan. Fan is coming on/off during cycle. Removed vent and damper is open with fan running and when off, measured 115vac coming to damper.Ordering vent assy and control. Office to contact cs when parts come in to schedule return.Jammed vent into closed position in mean timed, may not dry will, but should not leak. ; ordrng 1 W11612315 (Vent assy) and 1 W11613487 (Deflector) and 1 W11545539 (Gasket) and 1 W11637583 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBBL306ESS01
Near Charlotte, NC 28209
Jeff L.
Job Details: 08/30/2023
"Customer son left door open to long and the door alarm went off, nothing wrong with unit. Unit ran and checked ok (Call complete)"
We serviced a
WHIRLPOOL WASHER
Model LTE5243DQ0
Near Longmeadow, MA 01106
Gary V.
Job Details: 08/30/2023
"Installing coupler and lid switch, tested fine.; dspstn on spec-tagged invntry: 1 285753A DRIVE COUPLING"
We serviced a
JENN-AIR RANGE
Model JGS9900BDB
Near Longmeadow, MA 01106
Gary V.
Job Details: 08/30/2023
"Inspected and found ui panel no longer responding and needs to be replaced, will order and return .; ordrng 1 Wpw10206073 (Black ui panel)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS03
Near Longmeadow, MA 01106
Gary V.
Job Details: 08/30/2023
"Installed compressor and ran vacuum and found no leaks, recharged system and cycled back on, started cooling, please allow 24-48 hours for temps to regulate.; dspstn on spec-tagged invntry: 1 W11506635 COUPLER 6 NF MS SV"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Newington, CT 06111
Chuck M.
Job Details: 08/30/2023
Installed ice maker. Advised customer to allow time for ice production.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS02
Near West Hartford, CT 06107
Ruben C.
Job Details: 08/30/2023
Checked unit found slides for ice maker frozen over main door probably left open defrosted slide and dried them out
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW1
Near West Hartford, CT 06117
Ruben C.
Job Details: 08/30/2023
Checked unit found gearcase making noise as it agitates ordering gearcase and washplate ; ordrng 1 W10734521 (Slider) and 1 W11449841 (Gearcase) and 1 W10752187 (Screw) and 1 Time (Extra time) and 1 W10752283 (Washplate)
We serviced a
KITCHENAID MICROWAVE
Model KEMS308SSS04
Near Cornelius, NC 28031
Mark C.
Job Details: 08/30/2023
Pulled unit found a pinch wire in the case. Repaired circuit unit is fully operational.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Charlotte, NC 28216
Robert A.
Job Details: 08/30/2023
Cx complaint that the units IM bin is forming solid ice. I inspected the unit to confirm the complaint. I found the IM sitting crooked allowing water to leak out of the IM after it dispenses water. I corrected the IM position and tested the unit for the cx. The unit is working as designed.
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ02
Near Harwinton, CT 06791
Jimmy R.
Job Details: 08/30/2023
"Removed old compressor due to unit making noise and not cooling properly, replaced compressor and all couplers and drier filled with r600 and checked evaporator for frost, unit is frosting up and frost pattern is good advised customer to give unit 24 hrs so temps can regulate. Wile checked evap found fan had stopped operating, removed cover and found fan shroud binding fan motor causing it to stop working adjusted snd fan came right on and is now operating to specs ; dspstn on spec-tagged invntry: 1 W11109499 FILTER DRIER-TUBE R600a and 1 W11504447 COUPLER 5/1.8 NR MS00"
We serviced a
KITCHENAID RANGE
Model KSEG950ESS2
Near Watertown, CT 06795
Jimmy R.
Job Details: 08/30/2023
"Tested oven and found unit would heat up but temps would not hold and the bake cycle would take a long time to get to temp If it made it. Checked voltage wnd 240v going to terminal block tested elements and found bake element had burnt up causing it too not operate, replaced element and heated unit to 350 degrees unit is now getting to temp and all operations working to specs ; used 1 W10779716 (ELEMENT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near East Hampton, CT 06424
Jeremy B.
Job Details: 08/30/2023
Fresh food section not staying proper temp. Found even frost pattern and fan running. Damper stuck closed. Replaced and tested all checks ok. ; used 1 WPW10594330 (DAMPER CNTRL) from stock
We serviced a
WHIRLPOOL DRYER
Model WED97HEDBD0
Near Hebron, CT 06231
Jeremy B.
Job Details: 08/30/2023
"Dryer will power in and after the start button pressed the control clicks and the panel goes blank and then displays PF. Tested supply power and found proper voltage. Tested under load and voltage stayed steady. All connections tight. Needs new panel and control. ; rqstng P&A on 1 W10750362 (Control panel) and 1 WPW10654005 (Control), dspstn on spec-tagged invntry: 1 WPW10298258 WIRE HARNESS"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Charlotte, NC 28207
Jeff L.
Job Details: 08/30/2023
Upon arrival the complaint has solved itself customer went to show me the problem and it was fixed. I ran unit thru diagnostic no fault code. Advised customer to use and let us know if needed..(Call complete)
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Charlotte, NC 28270
Jeff L.
Job Details: 08/30/2023
Found half of the ignitor not made corrrecrly. The other ignitors are full metal top the right front is only half. I could turn the ignitor and it would probably work for a short time going to order new ignitor for good repair. Office will call customer when part comes in; ordrng 1 W11573760 (Ignitor) and 2 2xframe (2xframe)s
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Charlotte, NC 28226
Jeff L.
Job Details: 08/30/2023
Ran unit thru diagnostics no fault code found. Checked voltage coming in from house its was good ran unit with a load on it and it held at 240. Checked heater to make sure it wasnt grounded to frame of housing. Did find the dryer pushed back against wall cramping the flex the dryer also had a elbow coming off the back of it added and additional 6 ft to a already restricted pipe. Pulled dryer out from wall advised customer to take elbow off back of dryer its not needed and use the straight run out of house thats possible to do. I checked the cord wires at terminal all were in proper location and tightened securely. I never got the unit to trip breaker so I advised customer to make these corrections and call us if needed.(Call complete)
We serviced a
MAYTAG WASHER
Model MVW4505MW
Near Amherst, MA 01002
Roger R.
Job Details: 08/30/2023
"Installed new motor, splutch and motor cover. This was needed due to loose nut on the transmission shaft which caused the pulley to rub on the cover and damaged both sides."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Chicopee, MA 01020
Roger R.
Job Details: 08/30/2023
Installed new wash arm. Ran cycle and checked all okay.
We serviced a
WHIRLPOOL DISHWASHER
Model Mdb8959skb0
Near Chicopee, MA 01020
Roger R.
Job Details: 08/30/2023
Installed new tub and checked all okay
We serviced a
GE RANGE
Model jgb870def1ww
Near Springfield, MA 01118
Roger R.
Job Details: 08/30/2023
Installed new ignitor and lower oven shield by ignitor. Also installed new bulb on lower oven. ; used 1 8009 (BULB 40W) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Westfield, MA 01085
Mike K.
Job Details: 08/30/2023
"Replaced icemaker and ice fan. Verified harvest cycle in diagnostics, passed fine and filled fine. Fan operating in its test. Cs to monitor."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model CFE26KP2NNS1
Near Holyoke, MA 01040
Mike K.
Job Details: 08/30/2023
Replaced user interface. All keypads work and no issues while testing. Cs to monitor.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Northampton, MA 01062
Mike K.
Job Details: 08/30/2023
"Replaced suspension and much stiffer, tests with single bounce as it should, ran diagnostic cycle and ran fine with no banging. Recalibrated."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGTR2045QF1
Near Westfield, MA 01085
Mike K.
Job Details: 08/30/2023
"Housing was a different size then original and does not fit in holding slot. So exchanged board from new housing to old, board itself looks identical.Unit came in and running properly. Cs to monitor."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 08/30/2023
Replaced all LEDs per special project tested operations everything is working fine.
We serviced a
FRIGIDAIRE RANGE
Model LFEH3054UFF
Near Worcester, MA 01605
Angel R.
Job Details: 08/30/2023
"Inspected functionality of all elements and they are working ok. Checked harness at the front panel of unit and found no issues with Connectors. Customer says it only happens with the two front burners. Found a few of the switches sticking also bad left front element limiter. Will order infinity switches for unit as well as heating element.; rqstng P&A on 1 316436001 (switch,infinite lrg) and 1 316238202 (Switch) and 1 316282000 (element)"
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 08/30/2023
"Complaint washing machine leaking. I found the entire back of the tub assembly is cracked and leaking. Has sprayed water all over main control board user interface will no longer go out has LEDs that are stuck on all the time screws are ceased in place supports are ceased in place as well Washing machine gasket is paper thin at the top has heavy rub marks on it but its not leaking from door gasket primarily main leak is from the tub unit will need extra time to break free screws and supports due to water. Damage caused by tub leaking. ; rqstng P&A on 1 W11322883 (Control) and 1 W11314648 (Bellows) and 1 W11378552 (Outer tub) and 4 W11316766 (Shocks)s and 1 W11354542 (Stator) and 6 W11314661 (Screw)s and 1 W11314361 (Rotor) and 1 W11314657 (Screw) and 1 W11325573 (Control), ordrng 1 Helper (Helper) and 1 2xtime (2xtime)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Monroe, NC 28112
Jonathan J.
Job Details: 08/30/2023
Complaint dryer is not turning off on any cycle not getting hot either. I found timer wire was unplugged the heating element sensor causing timer to never turn off. I also found heating element was open. Replaced element reattached wire verified dryer is now heating and turning off properly no further issues found . ; used 1 279838 (ELEMENT) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TP4
Near Marshville, NC 28103
Jonathan J.
Job Details: 08/30/2023
Complaint refrigerator is not cooling properly in either zone. I found evaporator fan motor has completely failed is not spinning. Unit will need an evaporator fan motor to fix error code is over temp in both zones each one. Advising customer to unplug refrigerator and take food and place in a different unit if possible or coolers. ; ordrng 1 242077705 (Evap fan)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Indian Trail, NC 28079
Jonathan J.
Job Details: 08/30/2023
"Customer refusing to provide closing documents, proving unit is less than one year old also refusing to pay diagnostics fee. Unable to collect diagnostics fee from Customer. Customer stated warranty expired in May but states that he called in for service over six months ago for this issue, but only was going through builder. ; dspstn on spec-tagged invntry: 1 W11261167 CNTRL-ELEC"
We serviced a
JENN-AIR RANGE HOOD
Model JXW8536HS1
Near Indian Trail, NC 28079
Jonathan J.
Job Details: 08/30/2023
"Light bar stainless steel is heavily, scratched and dented. Scratches were underneath of the tape that was supposed to act as a protectant dent. Also was hidden underneath of the tape. I am re-ordering light bar assembly as lights continuously fall out of paneling whenever fan is running. No additional issues found at this time or functionality of the range. Hood are working properly. ; ordrng 1 W11321564 (Light)"
We serviced a
FRIGIDAIRE RANGE
Model GCRE3060AFF
Near Springfield, MA 01105
Roger R.
Job Details: 08/30/2023
Installed new cooktop and left front burner and checked operation and all checks okay.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Naugatuck, CT 06770
Jimmy R.
Job Details: 08/30/2023
"Installed new valve assembly and ran unit threw a calibration and a wash cycle, checked filling and all operations are now working to factory specs"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Naugatuck, CT 06770
Jimmy R.
Job Details: 08/30/2023
"Ran washer threw a diagnostics cycle and found error F5e3 lid lock will not unlock f0e2 over suds F0e5 off balance f2e1 ui stuck button ran step 52 and found when locking unit would click over and over and then lock and go threw, ran a normal wash cycle and found when unit would get to the rinse and drain cycle it would just click never locking and error out f5e3 lid lock faulty. Replaced lock and ran a calibration unit is now operating to proper specs ; used 1 W10810403 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DC4
Near Charlotte, NC 28277
Jeff L.
Job Details: 08/30/2023
When I called on csx I could not get it to ring. When I called from regular phone it told me the phone had no service. I called office spoke with crystal and when she called it just rang. Office will reschedule; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near West Hartford, CT 06110
Chuck M.
Job Details: 08/30/2023
Installed diffuser and replaced evaporator fan motor. Checked ok. Advised customer to allow time for unit to stabilize. ; used 1 WP2315539 (EVAP MOTOR) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Simsbury, CT 06070
Chuck M.
Job Details: 08/30/2023
Customer complaint is that dishwasher had error code F8e4 overfill. Inspected and found water dripping from water line connection to inlet valve. Secured connection and tested. No leaks.
We serviced a
JENN-AIR COOKTOP
Model JED3430GB01
Near Windsor, CT 06095
Chuck M.
Job Details: 08/30/2023
Customer complaint is that glass cooktop has come unglued from brackets to secure cooktop glass to box. Took pics. Ordered glass top. ; ordrng 1 W11476176 (Cooktop)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near South Windsor, CT 06074
Amanda R.
Job Details: 08/30/2023
Not cooling good heavy frost on evaporator the brown wire going to heater element wasnt connected reconnected manually defrosted evaporator condenser fan blade came off of motor reattached fan blade set temps at recommended
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ02
Near South Windsor, CT 06074
Amanda R.
Job Details: 08/30/2023
Stopped making ice then freezer defrosted ff section at about 60 degrees compressor running ran test 40 needs sealed system work ; ordrng 1 W11592010 (Compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Charlotte, NC 28217
Jeff L.
Job Details: 08/30/2023
"Found plastic water line going to refrigerator pinched off at union tying the 2 lines together (wall/fridge) the plastic line from home is about completely pinched off due to not having a spleen running thru the plastic tube to keep it circular which is cutting off water pressure from house not allowing proper water flow out door dispenser. I advised customer that plumber has to resolve this problem and i RECOMMENDED getting a 1/4 inch braided line to attach to fridge, plastic lines will become hard and brittle and will crack causing water issues. I also suggested having plumber move the water supply up behind the fridge for easy access to shutoff but not at all REQUIRED. PLEASE SEE PICSWater valve was installed(call complete)"
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near West Hartford, CT 06117
Ruben C.
Job Details: 08/30/2023
Received wrong color console reordering console. Left control with cust; ordrng 1 W11325569 (Console)
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near West Hartford, CT 06117
Ruben C.
Job Details: 08/30/2023
"7737214162 checked unit found burners switches burnt replaced switches called techline to document; used 1 WP3149400 (Front right), and 1 WP3149404 (Right rear) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near East Hartford, CT 06118
Chuck M.
Job Details: 08/30/2023
Customer complaint is that ice maker was not dispensing ice. Inspected and found ice container empty and fill tube frozen. Cleared fill tube and ordered inlet valve. ; ordrng 1 W11546685 (Dual water valve)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near East Hartford, CT 06118
Chuck M.
Job Details: 08/30/2023
Customer complaint is that dishwasher is not washing dishes properly. Leaves dishes filmy and gritty. Tested water at sink and it took approximately 30 seconds to get hot. Ran dishwasher and water still came in cold. Filled and drained 3 times and water was Luke warm. Water at sink is not directly connected to dishwasher water line. This is a plumbing issue. Hot water setup is not straightforward.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Denver, NC 28037
Mark C.
Job Details: 08/30/2023
Unit is erroring out due to the floor being unlevel in the laundry shed. Leveled unit to the best of my ability instructed customer that the problem would need to be addressed for the best function. Unit however is fully operational. Instructed customer on the proper use and care of the unit.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Iron Station, NC 28080
Mark C.
Job Details: 08/30/2023
Parts damaged in box reorder and reschedule ; ordrng 2 W11598202 (Trim)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Hebron, CT 06231
Jeremy B.
Job Details: 08/30/2023
Water not flowing properly. Found water line kinked at back. Unkinked and purged a gallon out. All checks ok.
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Auburn, MA 01501
Chris B.
Job Details: 08/30/2023
Replaced all parts. Unit working normal. No leaks detected. ; dspstn on spec-tagged invntry: 1 W11106747 BELLOW and 1 WPW10443885 DOOR LOCK
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Holden, MA 01520
Chris B.
Job Details: 08/30/2023
Complaint that the unit is not washing properly. Found error code F0E9 off balance. Cleared out codes. Ran calibration cycle and two diagnostic test. Unit working normal. Ran a quick load and unit working properly. Washer codes needed to be cleared out.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FNAB00
Near Holden, MA 01520
Chris B.
Job Details: 08/30/2023
Replaced part and unit working normal. All led lighting are illuminating properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RVAXVY00
Near Lincolnton, NC 28092
Mark C.
Job Details: 08/30/2023
Installed new auger motor unit is fully operational.; dspstn on spec-tagged invntry: 1 W10822606 AUGER MOTOR
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Longmeadow, MA 01106
Gary V.
Job Details: 08/30/2023
"Installed parts listed, ran calibration and cycled thru auto test and tested fine.; dspstn on spec-tagged invntry: 1 W11449841 GEARCASE"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mount Holly, NC 28120
Ryan S.
Job Details: 08/30/2023
"Returned to install parts ordered by previous tech. Installed control and suspension. Ran high speed spin and unbalance detection. Unit when completely empty is shaking more than normal. Found inner drum is swaying , tried taking drum out and tighting drum down but issue still present l ordering inner drum. Informed customer part will be shipped to him. When it arrives open box and check for damage and give office call to schedule return call. ; rqstng P&A on 1 W11178227 (Inner drum), dspstn on spec-tagged invntry: 1 W11419171 CNTRL-ELEC"
We serviced a
WHIRLPOOL WASHER
Model MVWB725BW0
Near Shrewsbury, MA 01545
Angel R.
Job Details: 08/30/2023
Found bearings on tub worn. All looks ok underneath unit. Once informed customer of service charge and tub assembly price he immediately decided he will buy something new as this unit is already 7-8 years old. He did not want a quote.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Plainville, CT 06062
Ruben C.
Job Details: 08/30/2023
Checked unit found power harness on control was disconected causing no power to control reinstalled tested normal no error codes in memory