We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Oxford, MA 01540
Angel R.
Job Details: 09/05/2023
"Installed legs, tested ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Oxford, MA 01540
Angel R.
Job Details: 09/05/2023
"Found heater dead but getting voltage, top spray arm is loose and barely making a good seal will order as well.; rqstng P&A on 1 W10518394 (heater) and 1 W11607104 (Spray arm)"
We serviced a
WHIRLPOOL DRYER
Model LER6611LQ0
Near Lexington, NC 27292
Vincent O.
Job Details: 09/05/2023
Found open hi limit tstat. Order and repl@ce hi limit and heater. This is not a rework. Unit was heating on previous visit. Please authorize additional payment. ; rqstng P&A on 1 WP3977767 (thrmst-fix) and 1 279838 (Heater)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Clover, SC 29710
Mitch H.
Job Details: 09/05/2023
Checked and found dishwasher leaking from pump. Removed and replaced pump/motor assembly. Tested and checked for leaks. Operating properly and no leaks found.; used 1 W11025157 (Pump / motor) from stock
We serviced a
ELECTROLUX DISHWASHER
Model FGID2466QF7A
Near Manchester, CT 06040
Chuck M.
Job Details: 09/05/2023
Installed drain pump and tested. Dishwasher is draining properly.
We serviced a
WHIRLPOOL RANGE
Model WGG75S0FS02
Near Charlotte, NC 28215
Jeff L.
Job Details: 09/05/2023
Customer said she emailed the office this morning to reschedule due to lack of payment for labor. I took both parts back with me the control will have to be reordered because this one s defective. ; O-emld tckt
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Charlotte, NC 28273
Robert A.
Job Details: 09/05/2023
"Cx complaint that the units cooktop is separating and is bowed. I inspected the unit to confirm the complaint. The burners work fine but the pot and pan have a hard time sitting level with the bowed cooktop. The middle of the cooktop is slightly separating as well. The area is not around the burner elements, so the cooktop separation is not from normal use of the elements. The unit needs a new cooktop to resolve the issue. Im ordering the part for the return visit.; ordrng 1 W10814036 (Cooktop)"
We serviced a
GE DISHWASHERY
Model n/a
Near Westfield, MA 01085
Mike K.
Job Details: 09/05/2023
"Replaced wash motor assy, verified not leaking, new leak from supply line, fitting came loose in moving unit. Tightened and let unit one through first two fills, no leaks.."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Agawam, MA 01001
Mike K.
Job Details: 09/05/2023
"Unit again not agitating and found actuator disconnected from cam again. Quoted for cam/actuator/ additional labor.Replaced cam and agitator. Recalibrated and ran self test fine twice, switching from spin /agitate fine both tests.; used 1 W10913953 (ACTUATOR), and 1 W10721967 (CAM KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Agawam, MA 01030
Mike K.
Job Details: 09/05/2023
"Unit intermittently going from freezer by in rf and back. On arrival today rf is warm, measured 51 mid shelf items. Evap covered in ice again. Test 38 is forced defrost put into defrost and verified unit is defrosting. Was set to 8 hours defrost previously. Doors all sealing fine, no gaps in casing/liner. Diffuser, control and rf thermistor were replaced previously. Verified baffle motor and fan operating properly. Called techline. Will have us replace defrost thermostat and u/I board which controls logic functions on this unit.Sr # 7737242463Also advised to put new control into 8hour timer when replaced; rqstng P&A on 1 W11567938 (User Interface) and 1 W11566475 (Evap harness)"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Rocky Hill, CT 06067
Jeremy B.
Job Details: 09/05/2023
Dryer taking too long to dry. Dryer heating properly. Used vent test kit and test failed. Disconnected vent and test passed. Customer must clear vent. ; used 1 W11224254 (VENT TEST KIT) from stock
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ3
Near Plainfield, CT 06354
Amanda R.
Job Details: 09/05/2023
"All four knobs bad paid for all four today ordering two more knobs ; ordrng 2 W11517331 (Knobs)s, dspstn on spec-tagged invntry: 1 W10857622 SWITCH-INF"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Brooklyn, CT 06234
Amanda R.
Job Details: 09/05/2023
Tub is dented upper right corner leaking water needs tub job ; ordrng 1 W11409865 (Tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Charlotte, NC 28205
Jeff L.
Job Details: 09/05/2023
Found moisture up around damper barely open with very little cold air getting over to fresh food side. Replaced damper unit ran and checked okCall complete; used 1 W11645127 (Diffuser) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Newington, CT 06111
Jeremy B.
Job Details: 09/05/2023
I stalled new parts ran calibration then self test all checks ok. ; dspstn on spec-tagged invntry: 1 W11454372 GEARCASE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near New Britain, CT 06053
Jeremy B.
Job Details: 09/05/2023
Installed new evaporator. Pressurized with 140psi of nitrogen and it held. Recharged with 47G of R600a please allow 24 hrs for temps to stabilize. ; dspstn on spec-tagged invntry: 1 W11506619 COUPLER 8 NK MS 00 and 1 W11506635 COUPLER 6 NF MS SV
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS05
Near Cromwell, CT 06416
Jeremy B.
Job Details: 09/05/2023
"Customers complaint is frost forming around ice chute inlet and water dripping from dispenser. Found flap on separator jamming up. Replaced reset to proper temps checked icebox fan and its working. Customers has hard water will replace dual water valve. ; rqstng P&A on 1 W11482383 (Valve), dspstn on spec-tagged invntry: 1 W11170612 HARNS-WIRE and 1 WPW10769076 CNTRL-ELEC"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Waterbury, CT 06708
Jimmy R.
Job Details: 09/05/2023
Installed new sump and panel ran unit thew a wash cycle and a drain all operations now working to factory specs ; dspstn on spec-tagged invntry: 1 W11416363 PUMP & MOTOR
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Wolcott, CT 06716
Jimmy R.
Job Details: 09/05/2023
"Checked over unit and found all burners burning super high and no simmer left front burner valve bent and right front bent causing knobs to crack and burners to not come on and bind, adjusters all burners and found middle burner not lighting fully found orfice clogged, will order new burner, manifold and knobs parts tentative due to special order advised when in we would call for return visit ; ordrng 1 W11356350 (Manifold) and 4 W11517334 (Knob)s and 1 W11186516 (Orf holder)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Hartford, CT 06120
Chuck M.
Job Details: 09/05/2023
Customer complaint is that washer would not complete cycle. Inspected and found slider broken. Replaced slider and tested. Washer checked ok. Showed customer it works. ; used 1 W10734521 (SLIDER) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near West Hartford, CT 06117
Chuck M.
Job Details: 09/05/2023
Customer complaint is that dishwasher handle was loose. Tighten and showed customer it works.
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Charlotte, NC 28277
Jeff L.
Job Details: 09/05/2023
"Found left front burner switch burnt up, when it happened it sent power backwards to the board and blew the board out. Had a switch on van and ordered control board. Replaced both parts unit ran and checked okCall complete; used 1 WP3149400 (Burner switch) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Belmont, NC 28012
Ryan S.
Job Details: 09/05/2023
"Customer complained of high pitched noise during spin. Upon arrival customer had a video of the noise. Wasnt sure what noise was by video. Ran high speed spin in component activation and no noise present. Took off stator cover and inspected clutch/slider no visible damage to slider or stator. Ran unit with wet towels to check for noise when spinning with weight in basket. Couldnt find any noise when running unit, informed customer unit working and designed. Verified proper operation."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near West Hartford, CT 06107
Chuck M.
Job Details: 09/05/2023
Customer complaint is that dishwasher had error code F8e4 overfill. Inspected and found water in drip pan. Cleared and ran dishwasher. Found water getting past gasket on right side found gasket out of position at bottom right. Corrected gasket and tested. No leaks found.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Enfield, CT 06082
Gary V.
Job Details: 09/05/2023
"Inspected and found pressure system fault and communication fault, replaced main acu and pressure switch, cycled, and tested fine.; dspstn on spec-tagged invntry: 1 W11201274 CNTRL-ELEC , used 1 WPW10448876 (SWITCH-WL) from stock"
We serviced a
WHIRLPOOL COOKTOP
Model WFE505W0JZ3
Near Ellington, CT 06029
Gary V.
Job Details: 09/05/2023
"Inspected and found screws holding cooktop on to cabinet where misaligned, and readjusted cooktop alignment and screws, leveled top and tested fine."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Somers, CT 06071
Gary V.
Job Details: 09/05/2023
"Installed ui and main acu, cycled and tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Matthews, NC 28105
Jeff L.
Job Details: 09/05/2023
Upon arrival the fridge was working great. Removed back panel and found no frost build up. Had a good frost pattern ice bucket was full of ice fresh food side was good and cool. Replaced thermistor and heat probe. Unit ran and checked ok (Call complete); dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Gastonia, NC 28054
Ryan S.
Job Details: 09/05/2023
"Customer complained chord and terminal burnt. Confirmed complaint. Informed customer chord is it covered under warranty and quote 42.79. Installed new terminal block from ts. Plugged in unit and unit now running and heating. Collected via cash. ; used 1 PT500L (CORD-POWER 6' 3 WIRE), and 1 279320 (TERMINAL BLOCK) from stock"
We serviced a
MAYTAG WASHER
Model MVWP576KW0
Near Cherryville, NC 28021
Ryan S.
Job Details: 09/05/2023
"F7e5, f7e6. Ran Manuel service mode and found loud noise from cam area. Looked under unit and found cam was tight but was slipping. Found gearcase shaft had fallen a bit causing cam to be right out of contact with other parts of cam causing unit to either no agitate or make loud grinding noise. Ordering gearcase, cam and actuator . Scheduled return call for 9-8-23 pm. ; ordrng 1 W11454738 (Gearcase) and 1 W11212745 (Actuator) and 1 W10721967 (Cam), rqstng P&A on 1 2xtimeframe"
We serviced a
WHIRLPOOL DRYER
Model MEDB765FW0
Near Lancaster, SC 29720
Jonathan J.
Job Details: 09/05/2023
Complaint dryer squealing I found idler pulley is completely locked up. I replaced with component service kit tested operations no additional issues. Found dryer is not working properly with no abnormal noises and is heating fine.; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Watertown, CT 06779
Jimmy R.
Job Details: 09/05/2023
"Tested unit and found when washer would go into a spin unit would make a loud noise coming from under machine, checked cam and belt and found cam wobbling and belt making a ball bearing noise, replaced belt and cam ran unit threw a spin and a quick wash checked all functions and unit is now operating properly ; used 1 W10721967 (Cam), and 1 W11239857 (Belt) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Bethlehem, CT 06751
Jimmy R.
Job Details: 09/05/2023
"Tested unit and found freezer door building up moisture on top under fridge doors, checked gaskets and found freezer door gasket to low and door has void letting warm air in and causing moisture, pick up door to help stop moisture will order new door assembly with gasket. Checked temps in fridge and found moisture level super high and temps not reading correctly checked damper and found cycling, will order new cntrl and a hinge kit to help with temps advised fridge door would be sent to the house ; ordrng 1 W11548534 (Cntrl) and 1 W11435342 (Freezer door) and 1 W10917988 (Hinge kit)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ12
Near Thomaston, CT 06787
Jimmy R.
Job Details: 09/05/2023
"Checked over unit and found water had been dripping down left side of machine and s coming done the front also moisture building up in and on freezer door gasket mostly on right side. Checked water dripping and found water coming from tubing on the top of fridge cabinet found when machine would call for water in ice maker it would over flow and leak out of the top connection, removed ice maker and cleared fill tube cycled ice maker and water and unit Is now dry. Will order new valve and tubing to stop from leaking. Checked frost issue snd found right side of freezer door had dropped down causing warm air to get in and moisture to build up, adjusted door to stop and unit is now ok. Will order new valve, tubing and fridge door gasket due to right side ripped File#7737250784; ordrng 1 W11415785 (Water tubing) and 1 W11548535 (Valve) and 1 W10830055 (Gasket fridge)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Southington, CT 06489
Jimmy R.
Job Details: 09/05/2023
"Checked over dryer and found unit had not been cycling threw a sensor dry unit would stop and just keep running. Checked timer and found good voltage 120v on each leg and 240v acrossed, ran dryer where unit would not move and unit cycled threw and shut down checked sensor and cleaned sensor bars ran unit again and all operations are now working to specs ; dspstn on spec-tagged invntry: 1 WPW10569603 DOOR SWITCH"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Denver, NC 28037
Mark C.
Job Details: 09/01/2023
Unit is shutting down mid cycle due to the thermal circuit on the motor shorting open. ; ordrng 1 W11126010 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C5EXY00
Near Gastonia, NC 28056
Ryan S.
Job Details: 09/01/2023
"Customer complained after installing new copper water line, unit not getting water or dispensing water. Found harness was connected but one of the lines I was not seated all the way in the harness connector. Pushed in line and heard click and line was secured. Verified dispenser working."
We serviced a
WHIRLPOOL DRYER
Model WED95HEDC0
Near Denver, NC 28037
Mark C.
Job Details: 09/01/2023
Installed new consumables unit is fully operational.; dspstn on spec-tagged invntry: 1 4392065 DRYER REPAIR KIT
We serviced a
WHIRLPOOL RANGE
Model kfeg500ebs6
Near Oxford, MA 01540
Angel R.
Job Details: 09/01/2023
"Installed control and fuse, tested ok but customer will need to replace receptacle as the terminals are loose and slightly corroded."
We serviced a
WHIRLPOOL REFRIGERATOR
Model JF42NXFXDE02
Near Mooresville, NC 28117
Mark C.
Job Details: 09/01/2023
Installed new led modules unit is fully operational.; dspstn on spec-tagged invntry: 4 W11632139 LED CHROME 3PK S191AQ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Cornelius, NC 28031
Mark C.
Job Details: 09/01/2023
Unit not making ice due to a run getting Stuck in the bailing arm causing the ice maker to shut off. Cleared blockage unit is fully operational.
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Windsor, CT 06095
Gary V.
Job Details: 09/01/2023
"Inspected and found table ring cracked under heating, will order and return.; ordrng 1 W11213915 (Turn ring)"
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS2
Near Gastonia, NC 28054
Ryan S.
Job Details: 09/01/2023
Unit is in an unoccupied new build. Builder said unit not heating. Pulled unit out to test power and found proper voltage. Tests unit and found unit heatin in oven and all surface elements working. Pushed unit back and unit still working. Informed customer that outlet might be faulty or the unit could have been unplugged slightly when pushed in causing one leg to not make contact . Informed if it happens again issue is with electrical because unit is working as designed when proper voltage is present. Verified proper operation.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Mount Holly, NC 28120
Ryan S.
Job Details: 09/01/2023
Customer complained unit not drying. Upon arrival ran service diagnostic. No error codes stored. Ran service test and all functions working including heater. I formed customer unit working as designed. Informed customer to use heated dry seating along with rinse aid. Informed customer to reference owners Manuel for any other information. Unit verified working as designed.
We serviced a
WHIRLPOOL COOKTOP
Model G7CG3064XS00
Near Fort Mill, SC 29715
Mitch H.
Job Details: 09/01/2023
"Inspected and found that wiring from spark module shorted and melted. Some knobs melted and cannot be removed without damage. Cooktop will need manifold assembly, spark module, harness and knobs. Quoted customer for repair and saved estimate. Customer will think about it and let us know. Advised customer that estimate is good for 7 days."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Charlton, MA 01507
Angel R.
Job Details: 09/01/2023
"Found frost on evap, tested thermistor and heater with multimeter and both are testing open. Fan working properly. Will order both heater and thermistor. Advised customer defrost unit the day before visit.; ordrng 1 W11650661 (Heater) and 1 WPW10384183 (thermistor)"
We serviced a
WHIRLPOOL WASHER
Model LXR7244PQ4
Near Charlotte, NC 28262
Robert A.
Job Details: 09/01/2023
Cx complaint that the unit is not starting or responding at all. I inspected the unit to confirm the complaint. The wall outlet is sending 121v and has good polarity. The timer is not responding at all. Im ordering a timer and drain pump just in case to resolve the issue.; ordrng 1 WP8541939 (Timer) and 1 WP3363394 (Drain pump) and 1 W10337780 (Water level switch) and 1 WP661614 (Temp switch)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Charlton, MA 01507
Angel R.
Job Details: 09/01/2023
"Ran diagnostics found F8E1 long fill, will order new fill valve. Customer is on well water, advised getting an in-line filter going forward.; ordrng 1 W11038689 (valve)"
We serviced a
WHIRLPOOL KITCHEN
Model Wrf555sdfz07
Near Sturbridge, MA 01566
Angel R.
Job Details: 09/01/2023
"Found ice chunk lodged in between bin blades, removed and tested ok."
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Southbridge, MA 01550
Angel R.
Job Details: 09/01/2023
"Dryer is working properly, lint screen broke in 3 pieces. Will order new lint screen.; ordrng 1 WPW10516085 (Lint screen)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Charlotte, NC 28210
Ryan S.
Job Details: 09/01/2023
"Came to install part ordered by previous tech. Installed new float switch. Installed part and ran service mode and no error codes returned. Ran express wash and checked for leaks. No leaks detected, unit is level, informed customer to make sure to no use too much detergent and to check for over siding if leak into overfill returns. . Verified proper operation."
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW4
Near Meriden, CT 06450
Jeremy B.
Job Details: 09/01/2023
Installed new dispenser and ran test 12 found no leaks.
We serviced a
MAYTAG DISHWASHER
Model MDBH945AWW
Near Cornelius, NC 28031
Mark C.
Job Details: 09/01/2023
Installed new sump assembly and control unit is fully operational.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Davidson, NC 28036
Mark C.
Job Details: 09/01/2023
"Units ice bin has a broken latch making it difficult to remove. Customer states the unit was unplugged due to a no cool condition in the fresh food due to a frozen evap. This is due to a faulty defrost heater.; rqstng P&A on 1 W11336586 (Orion assembly w/ lower harness) and 1 W11395558 (Evap cover), ordrng 1 W11291124 (Defrost heater), rqstng P&A on 1 W10910401 (Ice bin), states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Agawam, MA 01001
Mike K.
Job Details: 09/01/2023
"Replaced icemaker and control, ran test 45 and icemaker filled fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Westfield, MA 01085
Mike K.
Job Details: 09/01/2023
"Replaced icemaker and water valve. Opened supply valve half way, dispensed water fine and filled fine in icemaker fill test."
We serviced a
GE WASHER
Model WJRE5550H1WW
Near Fort Mill, SC 29715
Mitch H.
Job Details: 09/01/2023
"Checked and tested washer. Found control, valves, and drain pump all working properly. Washer not agitating or spinning. Shifter tests good. Motor has proper voltage incoming but will not run. Needs motor. Quoted customer for repair and saved estimate. Customer declined repair, said they will replace washer. Collected for service call on ck# 108"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Lexington, NC 27295
Vincent O.
Job Details: 09/01/2023
Customer states that when using ice dispenser frequently frost begins to build up in freezer. This has been issue from day one. Multiple services and parts replaced previously by multiple companies. Tech has never seen abnormal frost during visits other than previous ice buildup at evap. This issue has been resolved. Unit has full frost pattern and full ice bin. Unit is operating as designed. Sr#7737238315.
We serviced a
IKEA REFRIGERATOR
Model IX5BBEXDS00
Near Middletown, CT 06457
Jeremy B.
Job Details: 09/01/2023
Found defrost drain clogged causing water to leak on floor. Cleared drain and cleaned drain tube all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Middletown, CT 06457
Jeremy B.
Job Details: 09/01/2023
Installed new parts. New fresh food door came damaged but was able to get old door to seal all checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKB0
Near Cromwell, CT 06416
Jeremy B.
Job Details: 09/01/2023
Customers complaint is dishwasher was giving F8E4 ran several times and couldnt duplicate any leaks all checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Monson, MA 01057
Chris B.
Job Details: 09/01/2023
Complaint that the unit is not washing properly. Found Wash pump not running. Got 1.3k ohm out of range at the harness wire to the control board. Ran diagnostic cycle and didnt find voltage to the present. Will order control board as backup. Will order parts for for a return visit. ; ordrng 1 W11460945 (Wash Pump) and 1 W11672039 (Control Board)
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Ware, MA 01082
Chris B.
Job Details: 09/01/2023
Replaced all parts and ran two diagnostic cycles and calibration. Unit working normal. No more error codes present.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Windsor, CT 06095
Gary V.
Job Details: 09/01/2023
"Installed seal whirlpool techline advised and door closing properly, but customer going to monitor and call if still gets moisture on top of freezer door gasket."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Fort Mill, SC 29708
Mitch H.
Job Details: 09/01/2023
"Removed and replaced tub ring. Tested washer, no leaks found. Operating properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near East Hartford, CT 06118
Chuck M.
Job Details: 09/01/2023
Customer complaint is that washer would not complete cycle. Customer was washing sheets and load went off balance. Customer could not get drain and spin cycle to work. Ran drain and spin cycle successfully washer checked ok. Showed customer it works.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Fort Mill, SC 29708
Mitch H.
Job Details: 09/01/2023
"Confirmed purchase date and took picture of receipt. Checked and found compressor locked up. Will not start, only clicks then shuts off. Ordering compressor and related parts.; ordrng 1 W11580057 (Compressor) and 1 W11109499 (Drier) and 1 W11547180 (Start device) and 1 WPW10662129 (Capacitor)"
We serviced a
JENN-AIR OVEN
Model JJW3830IL01
Near Fort Mill, SC 29708
Mitch H.
Job Details: 09/01/2023
"Tested and confirmed issue and error code. No response from console. Could not enter diagnostics or access any functions. Console is on order, will replace when part arrives.; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Rock Hill, SC 29732
Mitch H.
Job Details: 09/01/2023
"Tested and ran diagnostics. No stored error codes. Checked motor, clutch, shifter and belt, all looked good. No noise from gear case. Removed wash plate, found several coins under wash plate rubbing and making squealing noise. Removed coins, reinstalled wash plate. Retested, operating properly and quietly."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Davidson, NC 28036
Mark C.
Job Details: 09/01/2023
Customer states unit is not spinning. Ran calibration and drain spin unit is performing with no issues. Had customer load unit to assess the issue placed unit on a quick wash cycle to find unit is fully operational.; dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP
We serviced a
WHIRLPOOL WASHER
Model WTW8120HC0
Near Stanley, NC 28164
Mark C.
Job Details: 09/01/2023
"Replaced units lid latch. Placed unit into test cycle unit locks and throws an f9e1 drain errors. After inspecting the circuit the pump and harness are showing the proper resistances indicating a faulty main control. Quoted an additional 294.64 ; ordrng 1 W11419052 (Control unit), dspstn on spec-tagged invntry: 1 W11394572 DOOR LOCK"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH04
Near Hartford, CT 06106
Jeremy B.
Job Details: 09/01/2023
Arrived and found compressor burning hot and tripping off on overload. Used nitrogen and pressurized to 140 didnt find any leaks. Compressor not starting needs new compressor. Left evap with customer. ; rqstng P&A on 1 W11209866 (Compressor) and 1 Xtratime (Xtra time)
We serviced a
WHIRLPOOL REFRIGERATOR
Model JCD2389GTB
Near Bristol, CT 06010
Ruben C.
Job Details: 09/01/2023
Checked unit found thermostat is not keeping unit on all the time I hit therm and it started. Up ordering ; ordrng 1 61005438 (Therm)
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Torrington, CT 06790
Ruben C.
Job Details: 09/01/2023
"Checked unit found heating element open and thermal fuse open replaced heating thermal fuse. And thermistor tested operation normal; used 1 WP8544771 (ELEMENT), 1 WP3392519 (THERMAL FUSE), and 1 WP8577274 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Ludlow, MA 01056
Roger R.
Job Details: 09/01/2023
"Found clogged and frozen defrost drain. Cleared and checked, all ok"
We serviced a
KENMORE REFRIGERATOR
Model 596.77593801
Near Wolcott, CT 06716
Jimmy R.
Job Details: 09/01/2023
"Tested unit and both sections not cooling temps up in the 70 degree range, checked evap and found no frost and warm air just blowing. Checked compressor and found not running, checked relay and found relay had fallen off top two post of compressor causing compressor to not start once hit relay unit kicked on, unplugged unit and checked relay found ok reattached and unit started cooling and working to specs. Advised customer to give unit 24hrs so temps can get down leave a bowl of water in freezer just to check."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Prospect, CT 06712
Jimmy R.
Job Details: 09/01/2023
"Checked over unit and found customer had issue with ice maker not making ice and water not dispensing then it started to work, checked temp setting and found fridge at recommended and freezer at 3 degrees, set freezer to -1 ran a diagnostics cycle and checked errors, found no errors for ice maker and machine, customer had unit set to 37 and it was to cold they adjusted it to 38 and unit started to work. Checked temps and found reading 40 in fridge and 2 in freezer advised ice and water line had froze and thawed out from cold temp setting, advised temps are now set to normal and reset cntrl advised to give unit 24 hrs so temps can regulate. Unit is now operating to specs all temps are proper"
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near East Hartford, CT 06118
Chuck M.
Job Details: 09/01/2023
"Installed drain pump and tested. Washer checked ok. Customer stated that the washer overflowed on a previous occasion. Ran rinse cycle and washer filled, stopped, washed, drained and spun properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Manchester, CT 06040
Jeremy B.
Job Details: 09/01/2023
Found heavy ice build up on evap. Forced into defrost and heater didnt come on. Found bimetal closed. No output from control. Needs new control. Thawed all ice. ; ordrng 1 W11089236 (Control)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Manchester, CT 06040
Jeremy B.
Job Details: 09/01/2023
Installed new tub ring and suspension. Ran calibration then high speed spin all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Manchester, CT 06042
Jeremy B.
Job Details: 09/01/2023
Refrigerator still not cooling properly. Found a leak at copper to steel fitting at compressor. Was able to repair leak. Pressurized with 140psi of nitrogen and let sit for 20 mins. Tried calling tech support but they are closed today. Pulled vacuum then recharged with 46G of R600a please allow 24 hrs for temps to stabilize.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7979SHZ0
Near Windsor, CT 06095
Gary V.
Job Details: 09/01/2023
"Installed parts listed and cycled, tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV06
Near Clover, SC 29710
Mitch H.
Job Details: 09/01/2023
Removed and replaced top right hand door hinge. Door opening and closing properly.
We serviced a
GE LAUNDRY CENTER
Model GUD24ESSM1WW
Near Springfield, MA 01109
Roger R.
Job Details: 09/01/2023
Started disassembling the washer and found that I need a special socket that I do not have. Will need to acquire the proper tool and return to finish the repair. Tub cover and tub are at the residence. ; schdld next appmnt for 9/8 FRI AM
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JW3
Near Springfield, MA 01129
Roger R.
Job Details: 09/01/2023
Found unit had the door seal coming out on the right side at the bottom. This was close to the burner and had ignited. Reinserted the door seal under the cavity liner. All ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Clover, SC 29710
Mitch H.
Job Details: 09/01/2023
"Removed and replaced evaporator fan motor. Reassembled, tested, operating properly.; dspstn on spec-tagged invntry: 1 WP2315549 EVAP MOTOR"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Springfield, MA 01105
Roger R.
Job Details: 09/01/2023
Found unit unstable on floor so I adjust the left front leg. Also found unit has weak suspension rods causing the basket to be loose and shake more than normal. Recommend replacing the suspension rods. Quoted $119.99 plus tax for rods and $239 labor rate. ; ordrng 1 W11130362 (SUSPENSION)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS1
Near Springfield, MA 01119
Roger R.
Job Details: 09/01/2023
Found unit had a bad wash pump that was getting power but not running.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Springfield, MA 01119
Roger R.
Job Details: 09/01/2023
Ice maker was in off position upon arrival. I turn it on and test cycled it. It filled properly. No repair done. Second appliance.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Cheshire, CT 06410
Jimmy R.
Job Details: 09/01/2023
"Checked over unit and found fridge section not cooling great again and ice building up on fridge evaporator, forced unit into a defrost cycle and found thermistor ok and unit going in when forcing a defrost but when calling for defrost unit would not come on, checked cntrl and found suet in control due to defrost relay on board faulty. Unit needs new cntrl customer will hold off for now and let us know on replacing control quoted customer for parts and labor"
We serviced a
SAMSUNG WASHER
Model WA50R5200AW/US 03
Near Cheshire, CT 06410
Jimmy R.
Job Details: 09/01/2023
"Tested unit and found washer going off balance when in a spin cycle and erroring out UL, checked tub and found suspension not soaking up weight added clothes and ran a spin cycle found unit bouncing All over and shutting down suspension needs to be replaced will order and return ; ordrng 4 DC97-16350U (Suspension)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Cheshire, CT 06410
Jimmy R.
Job Details: 09/01/2023
"Ran dryer and found when unit would heat up it would start to make a screeching noise that got louder and louder the warmer the machine got. Checked all rollers and idler and found rear bulkhead roller had failed causing noise, replaced all parts with repair kit lubed rollers and idler ran a cycle with high heat and unit is now operating to factory specs; used 1 4392067 (Repair kit) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Meriden, CT 06451
Jimmy R.
Job Details: 09/01/2023
"Tested unit and found washer would not spin clothes out at end of cycle, ran diagnostics and found error F0e5 off balance load. Ran unit thew a self test and found when unit would spin it would try and agitate causing tub to spin out of control and never spin clothes out, hub faulty causing issue tried to remove agitator and could not get it out u it will need new agitator and hub agitator will need to be broken off to remove. Customer will hold off and get a new unit"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Southington, CT 06489
Jimmy R.
Job Details: 09/01/2023
"Installed new control and tested light, found light now turning on and off and all operations working to specs ; dspstn on spec-tagged invntry: 1 W11552018 CNTRL-ELEC"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Westfield, MA 01085
Mike K.
Job Details: 09/01/2023
"Replaced control and ran test cycle, heating fine"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Monroe, NC 28110
Jonathan J.
Job Details: 09/01/2023
Recall dishwasher doing the same thing as when Jl was here the first time Complaint digital display when it reaches a time of 25 minutes will start flashing until start button is pressed start time will read 1hr 18 mins then at 1:11 then 1:06 display will start spinning in a circular pattern then at 25 mins time will flash until start button is pressed then it will finish the cycle. Called whirlpool customer is running water at faucet before starting a cycle per whirlpool fan latch or owi sensor is defective or glitching water temp is 133 degrees 7737237405 whirlpool tech line file number.; ordrng 1 WPW10653840 (Latch) and 1 W11084121 (Sensor) and 1 WPW10469574 (Vent)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Monroe, NC 28110
Jonathan J.
Job Details: 09/01/2023
"Complaint Washer machine is exceptionally loud. I found drive belt is shred it out. I found Kim pulley nut has come completely undone, allowing belt to drop in pully to drop. I replaced cam and belt tested operations. No additional issues found with washing machine today. ; used 1 W10721967 (CAM KIT), and 1 W11239857 (BELT) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Marshville, NC 28103
Jonathan J.
Job Details: 09/01/2023
No leaks when washer is unplugged leaking valve while washer is plugged in am ordering valve assembly even though washer is in a well no sediment found in filter screens either slight squeal noise from belt and excessive bounce when tub is pressed down. ; ordrng 1 W11239857 (Belt) and 1 W10780045 (Suspension) and 1 W11603811 (Control) and 1 W11210463 (Valve)
We serviced a
AMANA RANGE
Model ACR4303MMS0
Near Indian Trail, NC 28079
Jonathan J.
Job Details: 09/01/2023
Complaint front left burner is no longer getting hot at all. I verified element is open. All the other three are working just fine. I am ordering large burner. I swapped burner to rear right. call 7049054243 b4 arrival other number is non working. ; ordrng 1 W11396792 (Element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM0B
Near Indian Trail, NC 28079
Jonathan J.
Job Details: 09/01/2023
I replace the heater tacit operations unit is cooling is fine with no further issues found also replace the main control as well