We serviced a
AMANA DRYER
Model NED4655EW1
Near Dudley, Massachusetts 01571
Lee
Job Details: 07/24/2025
"Customer states timer does not advance, no heatConfirmed issue, replaced timer, still no heat. Found element opened, replaced, tested okay.; used 1 279838 (ELEMENT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF555SDHW01
Near Millbury, Massachusetts 01527
Lee
Job Details: 07/24/2025
"Customer states frost in fridge items freezing, no iceConfirmed both issues, ran diagnostics found damper does not shut all the way, also found icemaker leaked into harness and caused a short, need to replace icemaker and harness, damper control installed.; ordrng 1 WPW10300024 (icemaker) and 1 W10884720 (harns-wire)"
We serviced a
MAYTAG WASHER TL
Model MVWP586GW0
Near Northbridge, Massachusetts 01534
Lee
Job Details: 07/24/2025
"Installed control, calibrated, tested okay,,verified spin cycle is working properly"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ3
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details: 07/24/2025
"Tested and ran diagnostics. No stored error codes. Removed outer door. Removed and replaced dispenser. Reassembled, tested, started dishwasher in one hour cycle, allowed to run until it reached point for dispenser to open. Dispenser opened and operating properly.; used 1 W11412300 (Dispenser) from stock"
We serviced a
KITCHENAID MW/WALL OVEN COM
Model KOEC530PSS01
Near Fort Mill, South Carolina 29707
Jonathan J.
Job Details: 07/24/2025
Replace inner door had to reuse original Gromit adjusted door tested operations. Everything is now working properly no further issues found.; dspstn on spec-tagged invntry: 1 RIVET-TOOL RIVET TOOL KIT
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ4
Near Dallas, North Carolina 28034
Ryan S.
Job Details: 07/24/2025
Customer had broken cooktop replaced cooktop from pre-truck stock. Took picture of proper installation. Verified proper operation.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Indian Land, South Carolina 29707
Jonathan J.
Job Details: 07/24/2025
"Complaint all lights light up on user interface cannot cancel cycle dishwasher starting itself, running without being canceled typically directly after running a cycle. I suspect excessive steam buildup potentially from customer opening the door before all the steam from the dry cycle has been able to evacuate system also could be due to customer not filling rinse agent cup, preventing excessive water moisture buildup. Also could be from customer not running hot water at the sink faucet Till hot before starting a cycle. All of those issues or excessive suds buildup in the bottom of the dishwasher also leading to excessive steam buildup inside inner door area from vent fan, not being able to pull moisture out. Vent fan is working properly in diagnostics mode no error codes in original control replaced control anyways."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHZ00
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details: 07/24/2025
Checked and found compressor completely locked up. Pulling 13.8 amps trying to start. Needs compressor. Checked part availability and scheduled return for 8/1 AM.; ordrng 1 W10309988 (Compressor) and 1 W11506635 (Process valve)
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT311FZDT05
Near Bloomfield, Connecticut 06002
Gary V.
Job Details: 07/24/2025
"Concern is freezing in ff compartment. Inspected and found 30 degrees in ff and thermistor giving out of specs reading and control board display not functioning properly, will order parts and return.; ordrng 1 WPW10384183 (Thermistor) and 1 W11594670 (Control box)"
We serviced a
SAMSUNG DRYER
Model DVE45B6300C
Near Bloomfield, Connecticut 06002
Gary V.
Job Details: 07/24/2025
"Inspected and found child lock out turned on, turned off and cycled, unit working properly now."
We serviced a
WHIRLPOOL DRYER
Model WED72HEDW0
Near Hartford, Connecticut 06112
Gary V.
Job Details: 07/24/2025
"Inspected and found broken drive motor and open heater element, quoted and she declined repairs."
We serviced a
MAYTAG WASHER TL
Model MVW6200KW0
Near Windsor, Connecticut 06095
Gary V.
Job Details: 07/24/2025
"Installed new wash plate and bolt, cycled thru diagnostics and everything tested fine now."
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT518SZFW00
Near Tolland, Connecticut 06084
Gary V.
Job Details: 07/24/2025
"Inspected and found bins broken, bins are not covered by the service plan, quoted customer and she declined for repairs."
We serviced a
KENMORE RANGE
Model ="790.74333311"
Near Ellington, Connecticut 06029
Gary V.
Job Details: 07/24/2025
"Inspected and found multiple problems, no voltage coming from control to bake or convection fan, and bake igniter worn out, quoted and they will call if wants to proceed with repairs."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Enfield, Connecticut 06082
Gary V.
Job Details: 07/24/2025
"Inspected and found multiple problems, open heater element, main control no longer sending voltage and upper rack adjusters broken, quoted and he will call if wants to proceed with repairs."
We serviced a
AMANA WASHER TL
Model NTW4516FW4
Near Winchester, Connecticut 06098
Andre
Job Details: 07/24/2025
"Ck unit upon arrival and remove and install capacitor,actuator, cam kit and control calibrate unit and unit now operating to manufacturers specs"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Harwinton, Connecticut 06791
Andre
Job Details: 07/24/2025
"Ck unit upon arrival and remove and install float switch and ran test on unit, unit now operating to manufacturers specs"
We serviced a
GENERAL ELECTRIC WASHER FL
Model GFW550SSN4WW
Near Thomaston, Connecticut 06787
Andre
Job Details: 07/24/2025
Ck unit and found door boot not sealing proper against door submitted for Authorization parts Tentative P/A; ordrng 1 Wh05x29521 (Door boot) and 1 Wh05x29663 (Boot spring) and 1 Wh01x29615 (Inner spring)
We serviced a
WHIRLPOOL RANGE
Model WFES5030RZ0
Near Wolcott, Connecticut 06716
Andre
Job Details: 07/24/2025
Sr#7742056687Ck unit upon arrival and ran unit to 400 degrees and measure temperature using field piece meter while monitoring oven temperature. Contact Tech support and inform tech support of customer issue and concern. Per tech support customer would need to give unit a 20-30mins wait after Tone from unit. Provide customer with file#/SR#
We serviced a
WHIRLPOOL WASHER TL
Model WTW6120HW1
Near Providence, Rhode Island 02905
Aimee
Job Details: 07/24/2025
Cust stated large loads wont spin.No error codes didnt find needs new suspension rodsAnd her soap dispenser is not dispensing the soap out need draw. I also shut off now.Advised to use pod; rqstng P&A on 1 W11396716 (Suspension rods) and 1 W11413407 (Draw complete)
We serviced a
MAYTAG DRYER
Model MED6500MW0
Near Attleboro, Massachusetts 02703
Aimee
Job Details: 07/24/2025
"Found the belt broken the pulley and bearing where good , replaced the belt and testedAdvised to clean the vent ; used 1 341241 (Belt) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Meriden, Connecticut 06451
Jimmy R.
Job Details: 07/24/2025
"Installed new timer due to old timer shaft broken off, ran a drying cycle and unit is now advancing and working to specs"
We serviced a
MAYTAG WASHER TL
Model MVW6230HW3
Near Meriden, Connecticut 06451
Jimmy R.
Job Details: 07/24/2025
"Ran diagnostics checking errors and found F7e1 tachometer missing or wrong signal, ran a test cycle and found when unit would shift into a cycle it would make a crackling noise and never shift, found actuator faulty making noise due to arm broken. Replaced actuator and recalibrated unit washer is now shifting cycles and working to specs ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model MVW5430MW0
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details: 07/24/2025
Tested unit and found washer would not drain leaving tub full of water and clothing. Ran a drain and found pump hung up and not pumping drain faulty. Replaced drain pump and unit is now draining and working to specs ; used 1 W11399437 (DRAIN PUMP) from stock
We serviced a
SAMSUNG DISHWASHER
Model DW80CG4021SR/AA
Near Waterbury, Connecticut 06706
Jimmy R.
Job Details: 07/24/2025
"Tested unit and found dishwasher would come on and run but would never shut off at end of cycle unit would keep cycling over and over then flash the normal light continuously. Found unit control and panel not communicating causing unit to not shut down will order new main cntrl and touch pad, parts tentative p/a ; ordrng 1 DD81-04359A (Cntrl) and 1 DD82-02113A (Touch pad)"
We serviced a
GENERAL ELECTRIC DRYER
Model PTD60EBSR1WS
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details: 07/24/2025
"Tested unit and found when running dryer it would make a scraping noise coming from back of machine. Checked noise and found coming from heater witch had caught drum and unwrapped heater metal around bearing, unit is going to need new heater assembly and bearing, parts tentative p/a ; ordrng 1 WE11X21156 (Heater with housing)"
We serviced a
MAYTAG WASHER TL
Model MVWB835DC3
Near Waterbury, Connecticut 06704
Jimmy R.
Job Details: 07/24/2025
"Tested unit and found washer would not start a wash cycle found unit would come on and grind never sensing. Checked rotor and stator and found Gearcase leaking water causing stator to cease up, tried to remove stator and it is ceased in place would have to break it off to remove it. Washer would need new Gearcase,stator,rotor,clutch and slider to fix issues, customer will hold off for now and most likely buy a new unit"
We serviced a
MAYTAG REFRIGERATOR TM
Model MRT311FFFH01
Near Watertown, Connecticut 06795
Jimmy R.
Job Details: 07/24/2025
Checked over unit and found fridge light not coming on found door switch broken off. Replaced switch and lights are now operating unit is now woking to specs ; used 1 W11384469 (LIGHT SWITCH) from stock
We serviced a
MAYTAG WASHER FL
Model MHW5630HW2
Near Sturbridge, Massachusetts 01566
Chris B.
Job Details: 07/24/2025
"Complaint that the washer has en error codes. Found error codes F8E1, F5E2, F0E2, F0E1. Ran diagnostic cycle and unit running normal. Home has a shutoff water system for the washer giving the code out. Customer will have the glass on the door cleaned out to prevent any future leaks. Found no issues with the washer giving. Collected trip fee."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Wolcott, Connecticut 06716
Andre
Job Details: 07/24/2025
Ck unit upon arrival and remove and install control panel with console and ran unit and unit is now operating to manufacturers specs
We serviced a
MAYTAG DRYER
Model MED6230HC3
Near Sturbridge, Massachusetts 01518
Chris B.
Job Details: 07/24/2025
Replaced touch panel UI and all functions are working properly. Fotos in the pics of cycles that before didnt work and are working now.
We serviced a
WHIRLPOOL WASHER TL
Model CAE2745FQ2
Near Waterbury, Connecticut 06704
Andre
Job Details: 07/24/2025
Ck unit upon arrival and remove and install door latch. Found door would not lock ran calibration and found door latch would flash on and off while control relay clicking off and on consistently order parts to complete repair and inform customer office will call when parts arrive ; ordrng 1 W11777413 (Control) and 1 Wpw10240513 (Strike) and 1 Wpw10491734 (Interface)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ07
Near Belchertown, Massachusetts 01007
Chris B.
Job Details: 07/24/2025
"Complaint that the refrigerator is not defrosting properly and is all iced up. Found multiple issues. Bad gasket, led and control.. unit defrosting great in diagnostic test but on the evaporator would respond and only respond when out of diagnostic testing. ; rqstng P&A on 2 W10830274 (Door Gasket)s and 1 WPW10287601 (Gasket) and 1 W11556912 (Control Board) and 1 W11527432 (LED Light)"
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model W RT318FZDM11
Near Springfield, Massachusetts 01128
Chris B.
Job Details: 07/24/2025
Complaint that the refrigerator is making a buzzing noise. Found no ice buildup in the evaporator but did find the noise in the condenser side. Fan grinding with with housing. Will order parts for a return visit.; ordrng 1 W11736795 (Fan Housing) and 1 W11127829 (Condenser Motor) and 1 W11193484 (Fan Blade)
We serviced a
WHIRLPOOL DRYER
Model WET4027HW1
Near Shrewsbury, Massachusetts 01545
Lee
Job Details: 07/24/2025
"Customer states unit takes multiple cycles to dry, confirmed issue found poor airflow, checked blower and found it has cracked, replaced blower but was still getting poor airflow, disconnected unit from venting and found okay airflow at unit, advised customer to check vents,; used 1 WP697772 (BLOWER WHEEL) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model GWE19JSLAFSS
Near Enfield, Connecticut 06082
Gary V.
Job Details: 07/24/2025
"Installed new ice maker and primed with water, please allow 24-48 hours for ice production."
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW2
Near Springfield, Massachusetts 01128
Chris B.
Job Details: 07/24/2025
Complaint that the dryer is not drying properly. Found debris caught in the vent.. Cleared out and unit running normal with great air flow. No issues with the internal components.
We serviced a
KENMORE REFRIGERATOR FDB
Model ="795.72053114"
Near Hampden, Massachusetts 01036
Gary V.
Job Details: 07/24/2025
"Inspected and found rotted corroded and leaky condenser coil, will order and return to replace.; ordrng 1 ACG73645004 (Condenser coil)"
We serviced a
SAMSUNG REFRIGERATOR TM
Model RF22N9781SR
Near West Springfield, Massachusetts 01089
Gary V.
Job Details: 07/23/2025
"Installed new ice maker and hit reset and cycled, please allow 24-48 hours for ice production."
We serviced a
FRIGIDAIRE REFRIGERATOR FDB
Model fghb2867tf0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details: 07/23/2025
I found water inlet valve isolation valve part of it has failed. ordering water inlet valve to fix filter. Housing was not the issue returning filter housing assembly. ; ordrng 1 242253002 (Valve)
We serviced a
WHIRLPOOL M/W OTR
Model WMMS3130RS01
Near Heath Springs, South Carolina 29058
Jonathan J.
Job Details: 07/23/2025
Complaint microwave. I found magnetron has failed so has dialed. Ordering parts Megatron is on backorder Office to call customer when part comes in.; ordrng 1 W11256462 (Diode) and 1 W10832024 (Thermistor) and 1 W11753208 (Magnatron)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ3
Near Windsor, Connecticut 06095
Mike K.
Job Details: 07/23/2025
"Call covered by p&l authorization. Replaced control and dispenser for not dispensing rinseaid. Ran diagnostic with door off and verified dispenser operation. Explained rinseaid primarily helps with glassware, but improves overall Drying"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC300EBS05
Near Windsor, Connecticut 06095
Mike K.
Job Details: 07/23/2025
"Complaint is of neither section cooling, but both sections working today, says it fails when it is hot out. Cs thinks that maybe cooling fan wasnt working. Pulled unit out and compressor and condensor fan are working. 34 in FF and 3 in freezer. Another service company had replaced control. Put unit into defrost and verified defrost is working. Thermistors test good, reset to timed defrost instead of adaptive. Unit is in 1st floor kitchen , but no ac.Called techlineDocumented as problem not found with all testing done and that control was replaced previously from another company SR#7742044026 Doors are sealing but is a torn gasket on right door. Quoted for gasket/labor, which may be putting just more strain cooling on hot days. Accepted and collected the n full via check. Office to contact cs when parts come in to schedule return.; ordrng 1 W11368721 (Gasket)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100VQ2
Near Heath Springs, South Carolina 29058
Jonathan J.
Job Details: 07/23/2025
I replaced all previously ordered parts tested operations. Unit is working perfectly fine is not overfilling. No further issues found is draining fine.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF767SDHZ04
Near Fort Mill, South Carolina 29715
Jonathan J.
Job Details: 07/23/2025
"I replaced compressor purged with nitrogen 250 psi through filter dryer vacuumed system down for 15 minutes. Unit held to vacuum after replacing compressor no further issues found evaporator producing a full frost pattern as of right now. ; used 1 876765 (TUBING KIT), and 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Charlotte, North Carolina 28273
Caleb
Job Details: 07/23/2025
"Door switch broken, replaced with stock. Unit checks fine; used 1 W11513248 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF555SDFZ05
Near Fort Mill, South Carolina 29708
Caleb
Job Details: 07/23/2025
"Customer complaint of high pitched mechanical noise. Unit was at temp on arrival so all fans were off. Ran diagnostics and tested all fans. When Compressor and condenser fan engaged noise was present. Took of back panel and removed an excess amount of dust and debris that has collected over 7 years, unit no longer making noises. If call back order condenser fan and motor."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Fort Mill, South Carolina 29708
Caleb
Job Details: 07/23/2025
"Unit has no error codes, ran diagnostics and heater did not function. Unit had defective heater. ; ordrng 1 W10703867 (Heater)"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW6157PW0
Near Indian Land, South Carolina 29707
Caleb
Job Details: 07/23/2025
"Customer showed me a video of the sound. Sound is a mechanical grinding noise. Inspected the cam and found screw that holds rotor to Gearcase was loose causing screw to rub against shield. Checked cam for damage and cam checks fine. Tightened screw and started a drain and spin. Unit checks fine, if call back order Cam."
We serviced a
MAYTAG REFRIGERATOR SXS
Model MSC21C6MFZ05
Near Charlotte, North Carolina 28278
Mitch H.
Job Details: 07/23/2025
"Removed and replaced compressor and related parts. Charged with nitrogen to 250psi. Checked for leaks, none found. Allowed to sit under pressure for 20 minutes. No loss of pressure. Evacuated nitrogen, pulled vacuum for 20 minutes to ensure no contamination. Weighed in correct charge, 55g, of R600A. Compressor operating and cooling properly. Collected balance on cc.; used 1 W11506635 (Coupler) from stock"
We serviced a
AMANA WASHER TL
Model NTW4519JW2
Near Fort Mill, South Carolina 29715
Jonathan J.
Job Details: 07/23/2025
"Complaint basket tub of washing machine is rusting out. I was able to clean tub test operations, no error, codes or issues found with washing machine at this time. No more rust on tub either."
We serviced a
MAYTAG DRYER
Model MED5030MW0
Near Pineville, North Carolina 28134
Jonathan J.
Job Details: 07/23/2025
Complaint no power lights or anything is working on the dryer. I found incoming voltage cutting out Receptacle is excessively loose power cord legs are getting extremely hot when dryer is operating. Incoming voltage issue.
We serviced a
WHIRLPOOL WASHER FL
Model WFW8620HW4
Near Fort Mill, South Carolina 29707
Jonathan J.
Job Details: 07/23/2025
"Complaint washing machine will not power on cannot get lid to unlock. Washing machine is a stacked washing machine. I found main control board has failed. I found user interface is failed. I suspect unit may have been affected by lightning storm, but no way of knowing for sure. Ordering user interface main control lid latch as I had to break latch to be able to open the door and pressure switch.; ordrng 1 W11550669 (Control) and 1 W11316246 (Pressure switch) and 1 W11565030 (Latch) and 1 W11318817 (Ui)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF767SDHZ04
Near Fort Mill, South Carolina 29707
Jonathan J.
Job Details: 07/23/2025
Complaint not making ice in the upper icemaker. I found test. Seven icemaker cycled fine test 56 has E5 error code test 45 water valve frozen up. Defrosted. Tested operations replaced added insulating material around heater fill tube area advised customer not to block air tower vents. I suspect was a root cause as heater appears to be fine no blackening. installed water valve and icemaker.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRFF3536SZ00
Near Ware, Massachusetts 01082
Chris B.
Job Details: 07/23/2025
Complaint that the refrigerator has water accumulated in the freezer door and seems to be leaking from the left side where the ice maker is. Found little water pressure due to water filter not locked in place. No leaks in the ice maker nor water dispenser. Mentioned to the customer to keep an eye on for any leaks for the next few days.
We serviced a
SAMSUNG RANGE
Model n/a
Near Springfield, Massachusetts 01109
Gary V.
Job Details: 07/23/2025
"Inspected and found te5t for demo mode, model/serial tag worn and cant get correct numbers to investigate how to change out demo mode."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Belchertown, Massachusetts 01007
Chris B.
Job Details: 07/23/2025
Replaced all parts. Customer will need to have the breaker switch verified. Unit running normal.
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF305ESS09
Near Simsbury, Connecticut 06070
Mike K.
Job Details: 07/23/2025
"Unit is under 1yr wp warranty per service bench. Light in freezer has been intermittent. Found it had frosted, cleared and added some silicone grease. Also has a door ordered by Halloways, but has not arrived yet."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Simsbury, Connecticut 06070
Mike K.
Job Details: 07/23/2025
"Unit is under 1yr wp warranty per service bench. Unit not starting. 1 week old, had difficulty starting at beginning, but lugging/unplugging, breaker rests it do start, then stopped again.Found incorrect voltage at terminal L1&L2 both show 120vac to neutral, but nothing from L1 to L2 which should be 240vac. Electrical issue. Advised if not working after voltage corrected to please contact WHirlpool and we can come out and diagnose, but at this time voltage needs to be corrected first."
We serviced a
MAYTAG DRYER
Model MED4005SW0
Near Plainville, Connecticut 06062
Andre
Job Details: 07/23/2025
Ck unit and remove and install timer advance timer to 50Mins and monitor unit and unit is now advancing unit is operating to manufacturers specs
We serviced a
WHIRLPOOL WASHER TL
Model WTW5105HW2
Near New Britain, Connecticut 06053
Andre
Job Details: 07/23/2025
Ck unit found F7E1 error code in system multiple time ran system and F7E1 pop up. Replace actuator and ran DLMS calibration and ran quick wash unit is now operating to manufacturers specs ; used 1 W10913953 (Actuator) from stock
We serviced a
SAMSUNG REFRIGERATOR FDB
Model RF27T5201SR/AA
Near New Britain, Connecticut 06053
Andre
Job Details: 07/23/2025
Ck unit upon arrival and remove power and install parts and found freezer evaporator only has 1 coil or of heavy frost build up. Unit needs seal system repair compressor would need to be replace and system pressurize for leaks test. unit manufacturers extended seal system warranty from Samsung P/A ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRFF3336SZ00
Near Simsbury, Connecticut 06092
Mike K.
Job Details: 07/23/2025
"Unit is under 1yr wp warranty per service bench. Freezer door not closing, found door was misaligned, adjusted and sealing fine."
We serviced a
JENN-AIR REFRIGERATOR FDB
Model JFC2087HRP
Near Windsor Locks, Connecticut 06096
Mike K.
Job Details: 07/23/2025
"Pivot block had come loose, screw missing, replaced and does closing properly, lights were out, bulbs were loose in control area, corrected and both lights operating, also deli drawer cover was broken. Explained not covered under contract, gave her part number if she wanted to look into replacing herself."
We serviced a
FRIGIDAIRE REFRIGERATOR SXS
Model GRSS2652AF1
Near Attleboro, Massachusetts 02703
Aimee
Job Details: 07/23/2025
Installed valve and damper Couldnt get the bar to augar off will need to be cut off.Will pick up new cutting wheel for dremel ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFES3330RZ0
Near Lincoln, Rhode Island 02865
Aimee
Job Details: 07/23/2025
There isnt no fan in oven. Pre heat to350There is expanding and crontracking of metals
We serviced a
MAYTAG WASHER TL
Model MVWB835DW5
Near Springfield, Massachusetts 01107
Gary V.
Job Details: 07/23/2025
Inspected and found broken lid lock and replaced with new lid lock cycle tested fine.; used 1 W10810403 (DOOR LOCK) from stock
We serviced a
WHIRLPOOL WALL OVEN
Model WOD52ES4MZ01
Near Longmeadow, Massachusetts 01106
Gary V.
Job Details: 07/23/2025
"Techline #7742043013. Inspected and found convection fan cover loose causing slight vibration, tightened fan cover and no longer hearing any abnormal vibrations or noise. Called Techline to report, and Techline advised if any additional concerns that customer call to have second opinion from another service company."
We serviced a
SAMSUNG REFRIGERATOR FDB
Model RF27T5201SR/AA 03
Near East Longmeadow, Massachusetts 01028
Gary V.
Job Details: 07/23/2025
"Installed new ice maker and pressed reset tab and cycled, please allow24-48 hours for ice production."
We serviced a
WHIRLPOOL WASHER TL
Model WTW7000DW0
Near Ludlow, Massachusetts 01056
Chris B.
Job Details: 07/23/2025
Complaint that the washer is not cycling properly. Found error codes F9E1 F8E6 and F2E1. Will order all parts for a return visit.; ordrng 1 WPW10581874 (Drain Pump) and 1 W11106748 (Console UI) and 1 W11723354 (Control Board) and 1 W11244231 (Drain Hose) and 1 W10614061 (Lower Harness Wire)
We serviced a
FRIGIDAIRE REFRIGERATOR FDB
Model FRFS2823AD6
Near Chicopee, Massachusetts 01020
Chris B.
Job Details: 07/23/2025
Replaced all parts and freezer doors closing properly.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF535SWHZ04
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details: 07/23/2025
"Removed and replaced valve and freezer door gasket. Used heat gun to form gasket and ensure proper seal around full perimeter of door. Manually cycled ice maker, cycled and filled normally."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ5
Near York, South Carolina 29745
Mitch H.
Job Details: 07/23/2025
"This is a new unoccupied house. Checked entitlement and confirmed unit is under warranty. Checked and found no gas flow from regulator. No gas at burners. Checked incoming gas line, has flow there. Inspected wiring to regulator, no crimped or broken wires. Ordering regulator and harness.; ordrng 1 W11449506 (Regulator) and 1 W11457191 (Harness)"
We serviced a
MAYTAG WASHER TL
Model MVWC565FW2
Near Dudley, Massachusetts 01571
Lee
Job Details: 07/23/2025
"Installed both parts, ran diagnostics cycle tested okay."
We serviced a
WHIRLPOOL WASHER TL
Model WTW8127LC1
Near Oxford, Massachusetts 01540
Lee
Job Details: 07/23/2025
"Customer states unit made loud noise now wont startConfirmed issue, rotor screw backed out and caused damaged to slider, replaced from truck tested okay; used 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX986SIHZ03
Near Charlotte, North Carolina 28277
Caleb
Job Details: 07/23/2025
On arrival for replacement of gaskets found that the left hand door was slightly open. On inspection found that mullion was not seating properly causing warm air to enter unit and causing excessive moisture to buildup on surrounding components. Mullion not closing properly. Probably the cause of all her problems. Left gaskets on top of unit for return repair.; ordrng 1 W11025614 (Mullion)
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS21
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details: 07/23/2025
"Found wrong model number was in original ticket. Ordering new ui from KODE500ESS21, KODE500ESS21 is the model on unit. Ordering W11600643. Wont need 2nd tech to just replace UI . Customer wants me on return call. ; ordrng 1 W11600643 (Ui control)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRFF3136SZ00
Near Dallas, North Carolina 28034
Ryan S.
Job Details: 07/23/2025
Returned to install new hinge. Installed hinge. Verified door now not hitting freezer door and coosing properly. Customer said whirlpool sending drawer they wanted with broken wheel. Verified proper operation.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Dallas, North Carolina 28034
Ryan S.
Job Details: 07/23/2025
Found bad sump motor. Replaced sump from ts. Ran diagnostics then quick wash. Verified proper operation with no leaks. ; used 1 W11613479 (MOTOR/SUMP) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near York, South Carolina 29745
Mitch H.
Job Details: 07/23/2025
"Arrived to replace outer door. Found that part received was incorrect. Got white outer door, need stainless. Reordering correct part. ; ordrng 1 W11613483 (Outer door)"
We serviced a
MAYTAG WASHER TL
Model MVW5430MW1
Near York, South Carolina 29745
Mitch H.
Job Details: 07/23/2025
"Tested and ran diagnostics. Found F5E3 lid lock error. Exited diagnostics, tested washer, found lid lock constantly cycling. Disassembled, removed and replaced lock. Tested, now operating properly.; used 1 W11670519 (Lid lock) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near York, South Carolina 29745
Mitch H.
Job Details: 07/23/2025
Checked and confirmed dishwasher not filling. Pulled unit out. Found incoming water line twisted and kinked preventing flow to dishwasher. Corrected an straightened hose. Dishwasher now filling and operating properly.
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS
Near Auburn, Massachusetts 01501
Lee
Job Details: 07/23/2025
"Customer states unit does not startConfirmed issue, found wash motor seized, and heating element bushing worn away, replaced both off truck stock, tested okay; used 1 W11416362 (MOTOR/SUMP), and 1 W11537778 (HEATER W/NUTS) from stock"
We serviced a
MAYTAG WASHER TL
Model MVW4505MW1
Near Leicester, Massachusetts 01524
Lee
Job Details: 07/23/2025
"Customer states cycle wont startConfirmed issue found drain pump faulty needs replacement,; ordrng 1 W11399437 (Drain pump)"
We serviced a
WHIRLPOOL WASHER FL
Model CHW9150GW1
Near Worcester, Massachusetts 01610
Glenn
Job Details: 07/23/2025
Tested found shorted door lock. Installed part door lock power wash on and the new door lock shorted called tech line the CCU is shorting the door lock order both parts ; ordrng 1 W11777570 (CCU) and 1 Wpw10375379 (Door latch)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF560SEHZ03
Near Worcester, Massachusetts 01605
Glenn
Job Details: 07/23/2025
Installed parts filter compressor and evaporator tested no leaks recharge gas R600A job complete
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Leicester, Massachusetts 01542
Glenn
Job Details: 07/23/2025
installed harness and power cord tested all ok ; used 1 PT400 (RANGE CORD 4' 4 WIRE) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ3
Near Holden, Massachusetts 01520
Glenn
Job Details: 07/23/2025
"Found dispenser not opening water circulation is good and heater is drawing 6.9 amps order dispenser ; ordrng 1 W11412300 (Dispenser), dspstn on spec-tagged invntry: 1 W11460945 MOTOR/SUMP"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS325FDAM04
Near Worcester, Massachusetts 01605
Glenn
Job Details: 07/23/2025
Replaced drain tube and filter housing door assembly tested all OK no leaks
We serviced a
KITCHENAID REFRIGERATOR SXS
Model KRSC703HPS05
Near Burrillville, Rhode Island 02830
Aimee
Job Details: 07/23/2025
Installed parts ordered
We serviced a
GE DRYER
Model GTD45EASJ2WS
Near Woonsocket, Rhode Island 02895
Aimee
Job Details: 07/23/2025
Heats fine found Cust needs his vent cleanedVent wizard 1781804 3192
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near North Attleborough, Massachusetts 02760
Aimee
Job Details: 07/23/2025
"Cust stated just shuts off say load done Doesnt move can hear clicking . Found bent wire on harness and needs new cap,and Acuator not shifting Needs harness and cap and Acuator .With new latch; rqstng P&A on 1 W11395618 (Cap) and 1 W10913953 (Acuator) and 1 W11568983 (Harness) and 1 W11700916 (Latch), dspstn on spec-tagged invntry: 1 W11220230 VALVE , states that autho needed"
We serviced a
GE RANGE
Model PGS920SEF3SS
Near Franklin, Massachusetts 02038
Aimee
Job Details: 07/23/2025
Found the burner are all working fine . Showed Customer how to clean
We serviced a
LG REFRIGERATOR
Model lfx25978st/00
Near Medway, Massachusetts 02053
Aimee
Job Details: 07/23/2025
Control blinking 7 time inverta and compressorCust buying new fridge
We serviced a
FRIGIDAIRE REFRIGERATOR TM
Model FFTR1814WW5
Near Worcester, Massachusetts 01606
Glenn
Job Details: 07/23/2025
Install parts condenser evaporator compressor filter dryer tested all OK pressures are good
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Charlotte, North Carolina 28211
Caleb
Job Details: 07/23/2025
"Found actuator arm was broken and not allowing unit to shift properly from spin to agitate, replaced cam and actuator. Informed customer that she will have to contact Whirlpool for door related issues due to it being a non functional issue and nit part of the original description."
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near Charlotte, North Carolina 28211
Caleb
Job Details: 07/23/2025
Right hinge was not set in receiver causing door to not close properly. Set hing properly. Door now closes and functioning fine. Informed person present in house of repairs done.
We serviced a
GENERAL ELECTRIC RANGE
Model JGBS66DEK5WW
Near Watertown, Connecticut 06795
Jimmy R.
Job Details: 07/23/2025
Installed new ignitor and gas valve heated oven on a bake cycle and a broil tested operations and unit is now lighting and working To specs
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Watertown, Connecticut 06795
Jimmy R.
Job Details: 07/23/2025
"Checked over unit and found when closing lid it would snap and not close all the way with out forcing it down, found inner bearing on lid making a snapping noise and outer bearing popping causing it to not shut with out forcing it, unit will need new lid and bearings. Ran a self test and found all operations working normally customer had unit in a spin cycle and it was vibrating advised this could have been an off balance cycle causing the issue. Recalibrated unit and all washing functions are working normally will replace lid. advised when parts come in we would call due to purchase receipt needs to have a model number on so we can verify unit.; ordrng 1 W11513252 (Lid) and 1 W11638180 (Spacer bearing left) and 1 W11638181 (Spacer bearing right)"
We serviced a
MAYTAG WASHER TL
Model MVW5035MW2
Near Watertown, Connecticut 06795
Jimmy R.
Job Details: 07/23/2025
"Installed new tub top and ran unit thew a spin cycle, unit is spinning normally and al operations are working to specs"