We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Fort Mill, SC 29708
Mitch H.
Job Details: 09/07/2023
"Removed and replaced left and right side freezer door slides. Reassembled, tested, door closing and operating properly."
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WFC8090GX0
Near Coventry, CT 06238
Amanda R.
Job Details: 09/07/2023
Not drying completely leaving clothing damp using auto dry suggested using timed dry recommended running clean washer cycle ordering sensor and control ; ordrng 1 W11269200 (Sensor) and 1 W11260742 (Control)
We serviced a
WHIRLPOOL RANGE
Model JDS1750ML0
Near Charlotte, NC 28270
Jeff L.
Job Details: 09/07/2023
Found no gas leaks present at time of visit. The left front burner is operating normally and advised customer that the unit has no leaks at this time. Advised customer to call us back if gas smell comes back. At this time call complete. SR 7736963239Lashonda
We serviced a
WHIRLPOOL OVEN
Model KFGG500ESS3
Near Grafton, MA 01536
Aimee Z.
Job Details: 09/07/2023
Found needs new igniter lights weak igniter Power to; used 1 WPW10324262 (Igniter) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB06
Near Shrewsbury, MA 01545
Aimee Z.
Job Details: 09/07/2023
Needs new harness and mag took photo the harness and mag caught fire Left un plug and told everyone not to use Cust trying to get whirlpool to pay forNeeds 2 men to take down and 2 slot to repair if Cust goes through with repairSent est and saved
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW4
Near Shrewsbury, MA 01545
Aimee Z.
Job Details: 09/07/2023
"Found needed a tune up, bearing on the pully worn and by heater. Replaced front 3 and one by heater tested complete Advised Cust to clean vent; used 1 4392067 (Tune up) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Fort Mill, SC 29708
Mitch H.
Job Details: 09/07/2023
"Removed user interface, removed and replaced ice door. Installed new user interface. Reassembled all parts. Tested, ice door sealing and operating properly."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Granby, CT 06060
Mike K.
Job Details: 09/07/2023
"Complaint of not agitating and adding too much water. Did have deep water wash selected on arrival. Ran service test and Basket moving when agitating, actuator disconnected from cam, quoted for cam and actuator.Quoted for cam/actuator/labor. Accepted. Cam looked to be fine when removed. Replaced actuator and ran service test fine. Recalibrated. Ran normal cycle, auto sensing, empty and water level normal.Payment collected over phone with office, no signal at home.; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Southwick, MA 01077
Mike K.
Job Details: 09/07/2023
Replaced controls harness and lid lock. Ran test cycle fine.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHB08
Near Agawam, MA 01001
Mike K.
Job Details: 09/07/2023
"Cs call nolaint of freezer light being out, found switch frozen, cleared and light working fine.Also complaining of moisture in veggie drawer, has humidity set to vegetable on right where vegetables are.. and most of humidity, left bin is set to fruit and filled with fruit. Also humidity, but less.Droplets are on bottom of shelf above bins. No other humidity build up, elsewhere in unit. has humidity control on, explained that is for the flap. Door seals all good, verified damper functioning properly. Bottom drawer set at coldest setting.Called techline, most likely normal with current weather, should go away as weather changes. But suggests sealing liner of rf and raising fr door. Raised fr door. Sealed between liner and casing for rf.Sr# 7737273003; used 1 WP482338 (FOOD GRADE ADHESIVE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Warren, MA 01083
Chris B.
Job Details: 09/07/2023
Replaced all parts and wasnt able to fully test unit because of the ac outlet had no power. Customer didnt know where the breaker panel was at and will have the her son test the unit out and will contact use if any issues arise.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Webster, MA 01570
Angel R.
Job Details: 09/07/2023
"Ran diagnostics and found F7E4 basket re-engagement failure. Ran calibration cycle, found F6E3 communication error could not hear MCU. Installed new slider tested ok.; used 1 W10734521 ( SLIDER) from stock"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Charlton, MA 01507
Chris B.
Job Details: 09/07/2023
Complaint that the unit is not agitating. Found actuator not moving to agitation side and washer. Will order new actuator and to return again. Please call customer at this home phone number 508-248-7125 that number on record is customers daughters number; ordrng 1 W11212745 (Actuator)
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Cramerton, NC 28032
Ryan S.
Job Details: 09/07/2023
"Customer complained unit caught on fire while using timer, said she was misting the timer and thats it. Damage is only inside unit and not inside frame just in cooking area. Looks like something caught fire or caused thermal damage. Cant determine what would of caused issue aside from something being in unit while it was running at it had a thermal reaction like metal,etc. Customer is just saying that it did it while the timer was running and wast heating. Called safety to show pictures and inform on #7737236991 safety said issue is not repairable and to get crusty to call safety for further information. Gave customer service number and reference number."
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Worcester, MA 01607
Angel R.
Job Details: 09/07/2023
Panel is unresponsive flashing on and off and will not allow me to go into diagnostics. Getting power and lid is currently locked. Will order new control and UI. Will get tag picture on return visit.; rqstng P&A on 1 W11429620 (Control) and 1 W11135393 (UI) and 1 W11199207 (UI Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB05
Near Worcester, MA 01610
Angel R.
Job Details: 09/07/2023
"Both sections over 60 degrees, checked coils and the were pretty clean. Ohmed out compressor, tested ok. Looks like a leak in the system, will order new compressor and parts. Will need two time slots.; ordrng 1 W11209866 (compressor) and 1 W11661102 (Process tube) and 1 W11490399 (Dryer)"
We serviced a
BOSCH DISHWASHER
Model SHU66C06UC/47
Near South Windsor, CT 06074
Jeremy B.
Job Details: 09/07/2023
Tested and found no water entering dishwasher. Found supply valve closed under sink. Turned in valve and tan a test and water enters and wash motor runs. All checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Manchester, CT 06040
Jeremy B.
Job Details: 09/07/2023
"Found fresh food door not sealing at top left. Was able to adjust door and add a washer doors now closing properly. Needs new light bulb. ; ordrng 1 W11502762 (Bulb), dspstn on spec-tagged invntry: 1 W11384469 LIGHT SWITCH , used 1 WP488881 (WASHER) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ08
Near Springfield, MA 01118
Roger R.
Job Details: 09/07/2023
Added photo of receipt for proof of warranty. Will return to install parts. ; dspstn on spec-tagged invntry: 1 W11256462 DIODE UNIV
We serviced a
JENN-AIR RANGE
Model JGRP436WP01
Near Shrewsbury, MA 01545
Aimee Z.
Job Details: 09/07/2023
Found needs new Cntrl Cant get into diagnostics touch doesnt workDid a hard start and still no use of touch on Cntrl bird.There power to Cntrl Cost part high she going to speak with husband about cost of repair. Cwa
We serviced a
LG REFRIGERATOR
Model LFCS22520D
Near Franklin, MA 02038
Aimee Z.
Job Details: 09/07/2023
No cool fridge or freezer no frost Compressor running Gurgling filter dryer cold and cond coils. Coils packed with lint cleaned out.Compressor. No error codes Compressor failure Theres a blinking by compressor 5 times Looks like compressor error Needs sealed system workCust buying new
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Tega Cay, SC 29708
Mitch H.
Job Details: 09/07/2023
"Removed and replaced heater. Tested dishwasher and checked for leaks. No leaks found, no stored error codes. Dishwasher operating properly.; used 1 W11537778 (Heater) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Huntersville, NC 28078
Mark C.
Job Details: 09/07/2023
Installed new pump unit is fully operational.; dspstn on spec-tagged invntry: 1 W11665769 MOTOR/SUMP
We serviced a
WHIRLPOOL REFRIGERATOR
Model G2IXEFMWQ01
Near Ludlow, MA 01056
Roger R.
Job Details: 09/07/2023
Installed new water line from house connection to water filter housing. Checked for leaks and operation of water dispenser and ice maker.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL0
Near Ludlow, MA 01056
Roger R.
Job Details: 09/07/2023
"Found unit had both a bad wash pump and a bead drain pump replaced both items and tested, all ok; used 1 WPW10605057 (MOTOR/SUMP), and 1 WPW10348269 (DRAIN PUMP) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Davidson, NC 28036
Mark C.
Job Details: 09/07/2023
Unit makes a rattling noise due to a malfunctioning damper.; ordrng 1 WPW10479155 (Damper)
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Cornelius, NC 28031
Mark C.
Job Details: 09/07/2023
Unit is throwing a control communication errors due to a faulty control. Replaced control unit is fully operational.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cornelius, NC 28031
Mark C.
Job Details: 09/07/2023
Installed new separator unit is fully operational.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Mooresville, NC 28117
Vincent O.
Job Details: 09/07/2023
Installed new auger motor and yoke. Tested and verified proper operation. All functions check ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Lexington, NC 27295
Vincent O.
Job Details: 09/07/2023
Unable to remove yoke from motor. Will have to break divider in order to replace. Ordering divider; ordrng 1 WPW10309864 (Divider)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near Lexington, NC 27292
Vincent O.
Job Details: 09/07/2023
"Found unit running at this time. Customer says over Labor Day weekend all food thawed completely and unit was not running at all. No fans or compressor, just lights on. Order and replace control. ; ordrng 1 W11648650 (Control)"
We serviced a
WHIRLPOOL KITCHEN
Model WDT730HAMZ0
Near Charlotte, NC 28217
Robert A.
Job Details: 09/07/2023
Cx complaint that the unit is leaking water from the water valve connection. I inspected the unit to confirm the complaint. The unit does not have water hooked up at the moment. I found the valve thread is deformed causing the leak. I replaced the valve but was not able to test for leaks because there is no water line available.; dspstn on spec-tagged invntry: 1 WPW10327249 VALVE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Charlotte, NC 28209
Robert A.
Job Details: 09/07/2023
Cx complaint that the unit is not cooling. I informed the cx that the unit is OOW and a service fee needs to be collected to perform work. He is under the impression that the unit is covered. I called the office and confirmed the OOW status. I did not diagnose the unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Charlotte, NC 28214
Robert A.
Job Details: 09/07/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Charlotte, NC 28214
Robert A.
Job Details: 09/07/2023
"Cx complaint that the unit has trouble dispensing detergent with the load and go feature. I inspected the unit to confirm the complaint. I found no error code and ran a service cycle. All components passed, I test the detergent pump and noticed very little detergent coming out. The drawer slides out as the metering pump pushes to dispense the detergent. The drawer has a hard time staying in place. The unit needs a new detergent drawer to resolve the issue. I left the part with the cx. Im ordering the part for the return visit.; ordrng 1 W11413340 (Drawer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RVAXVB05
Near Belmont, NC 28012
Ryan S.
Job Details: 09/07/2023
"Returned to install compressor. Installed compressor via braze on copper fittings and lockring on copper to steel. Pulled vaccum for 20 mins. Filled unit with 5oz 134a. Found proper frost patter appear and stay, after cleaning up area and truck foudn frost pattern still present and cooling properly.,verified proper operation. Showed customer and Informed customer to give 24 hours for proper cooling temps. Also informed that I cleaned the coils and that being in the garage it will effect the cooling when it gets too hot In garage. Informed customer to cool garage properly. ; dspstn on spec-tagged invntry: 1 W11506635 COUPLER 6 NF MS SV"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Franklin, MA 02038
Aimee Z.
Job Details: 09/07/2023
"F0e5 out balance loadF8e1. Long fillRan diagnostics Found the hub stripped out, the agitator was fine , replaced and tested with 4 towelsAdvised Cust over loading and balance loads; used 1 W10528947 (Hub) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Charlotte, NC 28270
Jeff L.
Job Details: 09/07/2023
It appears that part of the outer tub came apart where the drain pump hangs. Please see pics for details. The only way to make this a good repair is new outer tub and wash plate. Advised customer outer tub would be dropped shipped to them and to inspect unit for damages and call us so we can schedule repair.; ordrng 1 W11219115 (Outer tub) and 1 W11510461 (Wash plate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Indian Trail, NC 28079
Jeff L.
Job Details: 09/07/2023
Found neither ice maker filling with water the door ice maker had a E5 fault code which means bad ice maker thermistor. The ice maker down below in freezer I cycled it and it didnt call for water so we didnt get any water. The water valve is being replaced. The office will call when parts come in; ordrng 1 W11658802 (Ice maker) and 1 W11578780 (Ice maker) and 1 W11482025 (Water valve)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Stallings, NC 28104
Jeff L.
Job Details: 09/07/2023
"I ordered the wrong part(Tech mistake)My intentions were to order inner door panel and I ordered outer door panel. Spoke with customer made them aware of the error will return next Tuesday 9-12 pm; ordrng 1 W11684570 (Inner door assembly), dspstn on spec-tagged invntry: 1 RIVET-TOOL RIVET TOOL KIT"
We serviced a
MAYTAG WASHER
Model MHW8630HW4
Near Charlotte, NC 28226
Jeff L.
Job Details: 09/07/2023
Customer complaint is that sometimes she hits the start button it counts down but it never starts.Put unit into service mode the only fault code was for suds. I put unit into quick wash mode with no clothing and immediately after filling and beginning rotation I noticed abundant amount of soap suds in unit. I advised customer to use only 2 tablespoons of soap. I never got the control to duplicate the problem for me even with the suds in unit. Roved all soap suds by hand with paper towels and then ran unit on drain/spin cycle to remove any remaining suds. Advised customer to use cleaning cycle and start washing again. Call us if needed..
We serviced a
KITCHENAID RANGE
Model KFGC558JSS05
Near Gastonia, NC 28056
Ryan S.
Job Details: 09/07/2023
"Customer said that covent worked for like 5 mins and then stopped again. Upon arrival ran service mode and ran covent fan using dial on pastry and proof selections. No output from p5-1( orange) to neutral. Checked incoming power to Power max board and board getting power. Convect gas is igniting but fan isnt coming on. Called techline techline had me run convect bake and test power, had no power, checked for shorts to ground, and checked door switch and door switch good. Techline said to powermax board is bad, order and replace powermax board. Sr#7737269639. Ordering board. Scheduled return call for 9-13-23; ordrng 1 W11620687 (Powermax board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Mansfield, CT 06250
Amanda R.
Job Details: 09/07/2023
Making vibrating noise coming from back of unit the upper left door hinge rubbing on top of door freezing things on top shelf in ff section went over how freezer cools ff section with zero degree air so anything in front of below damper can freeze adjusted rear panel unit needs to be leveled completely adjusted hinge condensation occurring on the right side of freezer door gasket took pictures gaskets sealing normally; dspstn on spec-tagged invntry: 1 W11645127 DAMPER CNTRL
We serviced a
WHIRLPOOL WASHER
Model CAE2793BQ0
Near West Hartford, CT 06117
Chuck M.
Job Details: 09/07/2023
Customer complaint is that washer was not working. Inspected and found washer was not draining. Removed water from basket and tested drain pump. Found impeller seized. Replaced drain pump and tested. Washer checked ok. Repair authorized by Kaydon. ; used 1 WPW10276397 (DRAIN PUMP) from stock
We serviced a
AMANA FREEZER
Model ART308FFDM10
Near Hartford, CT 06106
Chuck M.
Job Details: 09/07/2023
Gaskets received are incorrect. Reordering gaskets. ; ordrng 1 W11574983 (Door Gasket Grey) and 1 W11030683 (gasket-dor)
We serviced a
KENMORE RANGE
Model ="790.78303014"
Near Ludlow, MA 01056
Roger R.
Job Details: 09/07/2023
Found wires to range control pinched at console. Repaired wires
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Montgomery, MA 01085
Mike K.
Job Details: 09/07/2023
"Unit fills, wash motor not running. Has voltage. Replaced sump assy and tested fine.; used 1 W11085683 () from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Oxford, MA 01540
Chris B.
Job Details: 09/07/2023
Complaint that the unit has burnt marks on the back. Found heavy burnt wires behind the access panel to the terminal block is located. Found units terminal block was permanently removed and all power wire was spliced and installed with electrical wire nuts causing an electrical fire. Whirlpool does not cover warranty for installation like this for this dryer. Customer will take legal action on this issue and to keep the access panel off. No repairs done on this visit.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Auburn, MA 01501
Chris B.
Job Details: 09/07/2023
Complaint that the unit is not cycling through correctly and error code F7E1. Found bad actuator. Quoted parts and labor. Replaced part and unit running normal. 1yr warranty on parts and labor.; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB06
Near Worcester, MA 01602
Chris B.
Job Details: 09/07/2023
Complaint that the unit is making a rattling noise. Found no noises at the moment. Mentioned to the customer that if within 7 days problems returns to call us back and trip fee will be waive into labor. Unit working normal. No issues found. Found a glass marble on the side of the bottom of the refrigerator that could have caused the noise. Collected trip fee.
We serviced a
KITCHENAID RANGE
Model KSEG950ESS2
Near Columbia, CT 06237
Jeremy B.
Job Details: 09/07/2023
Installed new harness and power cord.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Naugatuck, CT 06770
Jimmy R.
Job Details: 09/07/2023
"Installed new cntrl,cam and actuator recalibrated unit and then ran a wash and spin cycle, checked operations and unit is filling rinsing and operating to factory specs ; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT 1 W10913953 ACTUATOR , and 1 W11170317 CNTRL-ELEC"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Catawba, SC 29704
Jonathan J.
Job Details: 09/07/2023
I replaced compressor. Weighed in refrigerant tested operations inspected evaporator. Unit is producing a full frost pattern. Low pressure is -10 psi high pressure is 100 psi. No additional issues found with refrigerator at this time. customer to allow 24 hours for unit to get down to temperature properly. ; used 1 W11506635 (COUPLER 6 NF MS SV) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Lancaster, SC 29720
Jonathan J.
Job Details: 09/07/2023
Complaint Dryer will not get hot. Everything else works fine. I found heating element is open in Replaced heating element tested operations dryer is not heating just fine no additional issues found.; used 1 WP3387747 (ELEMENT) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS20
Near Lancaster, SC 29720
Jonathan J.
Job Details: 09/07/2023
Complaint oven is not heating properly will not go back to 285?. I found oven was in Celsius not Fahrenheit. Oven is preheating just fine. Did have F6 is zero error code in history clear code reset power everything is working properly. No additional issues found unit is now pair to Wi-Fi and cellular phone as well.
We serviced a
WHIRLPOOL WASHER
Model WFW862CHC1
Near Burlington, CT 06013
Ruben C.
Job Details: 09/07/2023
7737274336 replaced control and element still had issue found dry sensor wire would be open and close intermitently spliced in new wire with connectors cust is ok with repair unit is definitely working as I speak
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Cheshire, CT 06410
Jimmy R.
Job Details: 09/07/2023
"Checked over unit due to machine Had leaked water all over the floor and dripped down stairs, removed kick panel and found no water dripping from unit ran a heavy wash cycle and a normal wash cycle several times and no water, checked float switch and made sure float was moving and free checked gasket on door and unit is sealing. Advised customer dishes could have pushed on float switch causing it to over fill then over flow also unit has a lot of calcium build up witch could have stopped float advised to use some cleaner and remove. Ran machine again and all operations are working to specs no leaking"
We serviced a
WHIRLPOOL RANGE
Model KFEG500ESS3
Near Cheshire, CT 06410
Jimmy R.
Job Details: 09/07/2023
"Tested unit and found oven would not heat up and would take a long time to pre heat, checked elements and found bake element not coming on removed rear panel and found element connection had come off causing no power to bake element and unit to not heat up correctly. Reattached and secured wires checked voltage and unit is now heating and working to specs"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near East Hampton, CT 06424
Jeremy B.
Job Details: 09/07/2023
Installed new gasket and door seal tan self test all checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near South Hadley, MA 01075
Roger R.
Job Details: 09/07/2023
Unit has a bad bearing. Quoted $269.99 for new gearcase w11454741 and $279 labor customer declined repair
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Wethersfield, CT 06109
Chuck M.
Job Details: 09/07/2023
Customer complaint is washer lid would not unlock. Found a pair of pants stuck between lid latch. Removed pants and tested washer. Checked ok.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Wethersfield, CT 06109
Chuck M.
Job Details: 09/07/2023
Attempted to install microwave door hinges but received oven door hinges. Ordered microwave door hinges. 2nd tech and 2 extra time slots. ; ordrng 2 W11598178 (Hinges)s and 1 W11607070 (Sliding Arms) and 2 2ExtraTimeSlots (Extra Time Slots)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYW05
Near Windsor Locks, CT 06096
Gary V.
Job Details: 09/07/2023
"Inspected and found drain tube clogged, and needs new drain tube. Will order and return .; ordrng 1 W11190084 (Drain kit)"
We serviced a
WHIRLPOOL WASHER
Model MVWX700XW1
Near Windsor, CT 06095
Gary V.
Job Details: 09/07/2023
"Inspected and found inner basket off center and banging inside the outer drum, and actuator broken, quoted for repairs and they will call if wants repaired."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Windsor, CT 06095
Gary V.
Job Details: 09/07/2023
"Installed new ice maker and cycled, and filled with water, please allow 12-24 hours for ice production."
We serviced a
WHIRLPOOL ICEMAKER
Model GI15NDXZb2
Near Ellington, CT 06029
Gary V.
Job Details: 09/07/2023
"Credit of 376.43, Needs to be credited by office. Inspected and found nothing wrong with sealed system, compressor running and making ice, and ice is dropping onto cube cutter, however cube cutter is broken. Needs new cube cutter. Will order and return.; ordrng 1 W10919199 (Cube cutter)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ02
Near South Windsor, CT 06074
Amanda R.
Job Details: 09/07/2023
Compressor was running when I left yesterday now compressor wont start because its not getting 120v ran test 40 the three way valve is getting energized needs new inverter Board ; ordrng 1 W11592010 (Compressor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHB0
Near Canterbury, CT 06331
Amanda R.
Job Details: 09/07/2023
Customer has video of it leaking on right side from behind front panel water temp 130 today needs bottom door seal ; rqstng P&A on 1 W10909089 (Seal)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Griswold, CT 06351
Amanda R.
Job Details: 09/07/2023
Replaced all parts cycled ice maker it filled with water
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near South Hadley, MA 01075
Roger R.
Job Details: 09/07/2023
Dryer too close to wall and vent hose pinched.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near South Hadley, MA 01075
Roger R.
Job Details: 09/07/2023
Found noisy ice maker and not producing ice. Installed new ice maker cycled and filled in diagnostics ; used 1 W10873791 (ICE MAKER) from stock
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Chicopee, MA 01020
Roger R.
Job Details: 09/07/2023
Installed new top due to damage during repairs.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Chicopee, MA 01013
Roger R.
Job Details: 09/07/2023
Found door seals not fully inserted into the channels in the door. Reinstalled door seals and checked. All okay. If reoccurs will need new seals.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Rocky Hill, CT 06067
Jeremy B.
Job Details: 09/07/2023
Installed new control. Ran calibration then self test all checks ok.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Wethersfield, CT 06109
Jeremy B.
Job Details: 09/07/2023
Received wrong hinges. Left new door with customer. Will reorder. Ordered non other ticket. ; dspstn on spec-tagged invntry: 1 RIVET-TOOL RIVET TOOL KIT
We serviced a
BOSCH MICROWAVE
Model HMC80252UC/01
Near Glastonbury, CT 06073
Jeremy B.
Job Details: 09/07/2023
"Installed new fuse and customer heated coffee all checks ok. ; dspstn on spec-tagged invntry: 1 WPM0805101 FUSE,MONITOR 20A"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Springfield, MA 01119
Roger R.
Job Details: 09/07/2023
Found broken wires at pump. Quoted 89.99 +tax for new harness and $239 labor rate. Will need to order harness and return to install. ; ordrng 1 W11590868 (LOWER HARNESS)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 09/07/2023
Customers complaint is washer not completing cycles. Ran diag found no error codes. Ran automatic test and found water entering slow. Removed supply hoses and found good supply pressure. The valve is jammed up. Replaced and then ran calibration the automatic test all checks ok. ; used 1 W11210459 (VALVE(USE ORIGINAL HARNESS)) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPBC2277RF
Near Lebanon, CT 06249
Amanda R.
Job Details: 09/07/2023
Replaced all door gaskets
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Worcester, MA 01609
Angel R.
Job Details: 09/07/2023
"Found unit is getting power but it seems UI is unresponsive and will not allow me to put unit into diagnostics as only a couple of keys are registering touch. Will order UI and control as a precaution. Also door is rusting and clear coat on finish peeling at the bottom, it is not the plastic film used to cover appliances. Not sure if cosmetic issues like this are covered, if not please disregard door.; ordrng 1 W11660284 (UI) and 1 W11672039 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIH202
Near Bloomfield, CT 06002
Chuck M.
Job Details: 09/07/2023
Installed ice maker and ice maker fan. Reset unit and advised customer to allow time for ice production. ; dspstn on spec-tagged invntry: 1 W10846539 FAN and 1 W11658802 ICE MAKER
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Lancaster, SC 29720
Jonathan J.
Job Details: 09/07/2023
"Complaint dishwasher leaking under the sink every time dishwasher is run. I found customer is having a plumbing issue. Not a dishwasher issue J fitting underneath the sink cannot be tightened. Is cross threaded and stripped out. J fitting is the cause of the leak every time a customer uses the sink or the dishwasher. Drains water leaks from J fitting as fitting. White pipe customer will need a plumber to come out and assess and fix. no issues. Found with dishwasher today. No leaking from the dishwasher. Found either new washer, ability or performance issues. Found either heater is working just fine. No additional issues found no error codes either."
Near Gastonia, NC 28054
Ryan S.
Job Details: 09/07/2023
Drug screening
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Kings Mountain, NC 28086
Ryan S.
Job Details: 09/07/2023
"Customer complained unit not washing. When arriving customer said when she moved in the office said the last tenant said it had an issue. The current tenant hadt used it. Had to call female tenant, her husband was home but didnt know anything about issue, Ran service mode and no error codes stored. Ran through all functions in serove mode and all functions working. Fills, washes, dispenser opens, drains and heater working. Informed customer unit working as designed. Verified proper operation."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Worcester, MA 01605
Angel R.
Job Details: 09/07/2023
"Found both valves clicking but not buzzing as the should, nothing but a click. Checked for voltage and both getting proper voltage. Customer said they were making ice and had water for just about a week after getting the fridge then nothing. Checked filter and also water pressure is ok. Will order valves.; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10279866 (valve-inlt)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Worcester, MA 01603
Angel R.
Job Details: 09/07/2023
"Two left side hinges were sent, replaced left but will need to order a right side hinge.; ordrng 1 W11573702 (Right hinge)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Lancaster, SC 29720
Jonathan J.
Job Details: 09/07/2023
I replaced all previously ordered parts I tested operation no additional issues found today dispensing and cycling water into ice bin just fine no leaking.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Lancaster, SC 29720
Jonathan J.
Job Details: 09/07/2023
Replaced all previously ordered parts and tested operations. No additional issues found with refrigerator at this time.
We serviced a
WHIRLPOOL RANGE
Model WCG97US6HS00
Near Indian Land, SC 29707
Mitch H.
Job Details: 09/07/2023
Tested and found center burner not igniting properly. Taking a very long time or not lighting at all. Found spark from electrode weak. Ordering electrode. Scheduled return visit for 9/12 from 8-1; ordrng 1 W10852959 (Electrode)
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Stafford, CT 06076
Gary V.
Job Details: 09/07/2023
"Inspected and found multiple problems, drain fault, communication fault, and ui panel not powering on properly, will submit estimate and call for return date.; rqstng P&A on 1 WPW10605427 (Drain pump) and 1 W10911023 (Ui panel) and 1 W11201293 (Main acu) and 1 W11253212 (Mounting screw)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Southington, CT 06489
Jimmy R.
Job Details: 09/07/2023
"Removed compressor and brazed in new coupler, access valve and compressor kit filled unit with 6.00 oz 134a and placed unit into test 4. Checked compressor and evaporators found unit now frosting up and cooling as designed, advised customer unit will need 24hrs so temps can regulate ; dspstn on spec-tagged invntry: 1 W10832994 COMPRESSOR and 1 W11506635 COUPLER 6 NF MS SV"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Berlin, CT 06023
Jimmy R.
Job Details: 09/07/2023
"Installed new cntrls and ran unit threw a test cycle found wile washing spray arms where not pushing water around great checked and found spray arms clogged, cleaned and ran unit wash arms are now working as designed and all operations working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Berlin, CT 06037
Jimmy R.
Job Details: 09/07/2023
"Removed old compressor and replaced with new filled unit with r600 and checked frost pattern, unit is frosting up and all operations now working to specs. Advised to give 24hrs so temps can regulate I used a coupler w11506635 from ts"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Hartford, CT 06106
Chuck M.
Job Details: 09/07/2023
"Installed control,harness and actuator. Tested on Quick Wash Cycle and showed customer it works. ; dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR"
We serviced a
SAMSUNG DRYER
Model DV400EWHDWR/AA
Near West Springfield, MA 01089
Mike K.
Job Details: 09/07/2023
"Unit is not starting as it had done before last repair. Found open fuse as was replaced previously, jumped fuse and ran, flow seems decent at outside vent. Possible bad fuse or thermostat issue but heater is cycling in testing on timed dry.Will order fuse again and suggest cleaning vents.Part/labor covered under our warranty, just service call.; ordrng 1 DC47-00016a (Fuse)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Holyoke, MA 01040
Mike K.
Job Details: 09/07/2023
"F0e5, only error message error in history. Ran diagnostic test fine. Only having issues with sheets. Explained balancing and cycles, ran rinse and spin with sheet, balanced load and spun out fine"
We serviced a
KITCHENAID REFRIGERATOR
Model KFFS20EYMS04
Near Prospect, CT 06712
Jimmy R.
Job Details: 09/07/2023
Installed new left and right side rails checked sealing and cooling found all operations now working to factory specs
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Somers, CT 06071
Gary V.
Job Details: 09/07/2023
"Inspected and found when powering on and starting unit will start filling with water and pump will come on then continue to fill and then cycle will cancel itself and drain water then shut off with no fault codes coming up. Ordering water inlet, wash pump and optical eye, control has already been replaced.; ordrng 1 W11416362 (Wash pump assy) and 1 W11410464 (Optical eye) and 1 W11535094 (Water inlet)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM12
Near Fort Mill, SC 29707
Mitch H.
Job Details: 09/07/2023
"Tested ice maker in diagnostics, found E2 error. Cycled ice maker, would not complete cycle . Replaced by ice maker. Retested, cycled and returned to home position correctly. Tested valve, activated and filled properly.; used 1 W11577195 (Ice maker) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model krfc704fps05
Near York, SC 29745
Mitch H.
Job Details: 09/07/2023
"Tested and cycled ice maker in diagnostics. Cycled and returned to home position correctly. Ran thermistor test, ice maker thermistor out of range. Tested fill valve, and got fill fail error. Ordering ice maker assembly and valve. ; ordrng 1 W11557001 (Ice maker) and 1 W11567408 (Valve), dspstn on spec-tagged invntry: 1 W10721967 CAM KIT"