We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW04
Near Plainfield, CT 06374
Amanda R.
Job Details:
04/16/2024
Complaint can hear compressor running gets louder for like two hours a day loud damper motor replaced diffuser explained noise is normal ; dspstn on spec-tagged invntry: 1 W11236851 DIFFUSER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X18DW04
Near Killingly, CT 06239
Amanda R.
Job Details:
04/16/2024
Replaced control and evaporator thermistor turned unit on heater element has continuity
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Killingly, CT 06239
Amanda R.
Job Details:
04/16/2024
Both ff door gaskets ripped replaced both door gaskets
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Woodstock, CT 06281
Amanda R.
Job Details:
04/16/2024
F2e2 error him not disconnected replaced Ui tested operation normal
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704ESS1
Near Woodstock, CT 06281
Amanda R.
Job Details:
04/16/2024
Filling motor running but not pumping water correctly quoted for sump assembly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Mansfield, CT 06268
Amanda R.
Job Details:
04/16/2024
"Replaced compressor set temps at recommended put cup of water in freezer wait 24 hours to freeze and before putting food in unit ; used 1 W11506635 (COUPLER 6 NF MS SV), and 1 R600A (R600A 14.8 OZ) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
04/16/2024
"Complaint dishwasher will not turn on keeps making a clicking noise over and over and over again. I found incoming voltage 123.2 V AC and is properly grounded. I found capacitor in exploded, causing issue to. Unit unit will need new control board to fix. No additional issues found with dishwasher at this time. Issues found. Ordering new control to fix. ; ordrng 1 W11410066 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WRX986SIHV00
Near Lancaster, SC 29720
Jonathan J.
Job Details:
04/16/2024
"Complaint not working on top of the fridge or in the freezer zone. I found light in the freezer had failed causing the top lights to not work. Unit will need lights per service kit installed in freezer right now. No additional issues with refrigerator or reported by customer at this time. ; ordrng 1 W11683243 (Led kit 9+3 wht), used 1 W11601311 (LED S191AQ (ENDS 12/2024)) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Lancaster, SC 29720
Jonathan J.
Job Details:
04/16/2024
I replaced all previously ordered parts tested operations no additional issues found with dishwasher today. Performed a quick wash cycle. Everything working fine.
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Lancaster, SC 29720
Jonathan J.
Job Details:
04/16/2024
Complaint dryer takes 2 to 3 hours to dry any clothes no matter the size of a load. I found dryer vent completely restricted behind dryer causing issue to occur. Tested with vent test kit as well. No further issues with dryer at this time. Dryer on barely able to feel air flow through luver flaps; used 1 W11224254 (VENT TEST KIT) from stock
We serviced a
N/A REFRIGERATOR
Model WRS315SDHZ08
Near Lancaster, SC 29720
Jonathan J.
Job Details:
04/16/2024
Fire replaced all previously ordered parts verified new heater is working properly. All operations are working in evaporator has a full frost pattern. 37.6 in fresh food section -1.2 in freezer section.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Kershaw, SC 29067
Jonathan J.
Job Details:
04/16/2024
"Complaint washing machine will not fill with water washing machine will not agitate washing machine will not spin lid. Will not lock. I found capacitor was leaking fluid. I found error code F7E1. No other error codes in fault history I performed a calibration procedure. Everything was working fine in calibration with no issues, immediately after calibration was done I tried to start a cycle or cycle and was able to duplicate customers complaint of washing machine, not starting not doing anything control is unresponsive to touch and was locking up. And ordering control and user interface to finish fixing. No wiring, harness issues drain pumpis working fine as of right now.; ordrng 1 W11513246 (Control) and 1 W11481116 (Control), used 1 W11395618 (CAPACITOR/INTER COIL), and 1 WPW10006384 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Kershaw, SC 29067
Jonathan J.
Job Details:
04/16/2024
Complaint not dispensing water not making ice. I found valve defective and filter housing valve leaking sticking am ordering ice maker as it is leaving epoxy in ice cubes. No further issues found with refrigerator cooling. Office to call customer when parts come in. ; rqstng P&A on 1 WPW10420083 (Valve) and 1 W11346623 (Filter housing) and 1 W10884390 (Ice maker)
We serviced a
GE DISHWASHER
Model GDT695SMJES
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
04/16/2024
"Tested unit and found machine would not power up checked voltage to unit and 120v present to terminal block checked harness to touch panel and no broken wires present. Checked power to touch panel and no power sent to touch panel causing unit to not start a cycle. Reset harness and unit cam on and started to operate checked voltage to touch panel and unit is now sending voltage but selection buttons are broken, wile checking buttons the cntrl cut out again until I reset it then worked will order new touch panel, console, cntrl and buttons parts tentative p/a ; ordrng 1 WD21X31902 (Cntrl interface) and 1 WD21X32163 (Cntrl board) and 1 WD34X21699 (Console) and 1 WD12X20184 (Buttons), states that autho needed"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
04/16/2024
"Installed all new parts and ran machine thew a wash and drain cycle, checked all functions and unit is now working to factory specs"
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW4
Near Granby, CT 06060
Mike K.
Job Details:
04/16/2024
"Worn pulley, supports. Replaced and unit tested fine in timed dry.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF220NCTASG/AA
Near Enfield, CT 06082
Chuck M.
Job Details:
04/16/2024
Customer complaint is that FF section is not cooling. Inspected and found evaporator fan is not running. Tested fan and it is receiving voltage. Quoted P&L. Customer will buy new.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near East Longmeadow, MA 01028
Chuck M.
Job Details:
04/16/2024
Customer complaint is that washer displayed Loc. Found control lock enabled. Disabled control lock. Ran diagnostics and found error code F8e1 long fill. Water was turned off. Turned water on. Ran automatic test cycle successfully. Washer checked ok. ; dspstn on spec-tagged invntry: 1 W11565030 LATCH
We serviced a
AMANA REFRIGERATOR
Model AFD2535FES
Near Westfield, MA 01085
Mike K.
Job Details:
04/16/2024
"Unit not cooling because of frosted over evap, lack of air flow. Found compressor running when in defrost test. Defrost working. Quoted for control and labor to install and clear evaporator of ice/frost. Approved. Replaced control and tested defrost. Working properly. Defrosted evap taking all chunks out as could. While defrosting cs had leaking into basement. Water not pooling under fridge found pan was overflowing, cleared pan out and did multiple times while continuing to defrost. Water flows right through floors, unfinished basement. Cs says the previous owners old fridge had leaked heavily. All that could be done was. Cleaned up thoroughly. Unit operational.Cs spoke with Randy at office, could not reach Brian.Collecting for part &tax today until they can speak with Brian; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
MAYTAG DRYER
Model MGD5030MW1
Near Montgomery, MA 01085
Mike K.
Job Details:
04/16/2024
Replaced control and is marginally better (cs was able to start it 2 out 5 attempts) and starts fine for me. Cs understands that is the style of this drier.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Springfield, MA 01109
Chris B.
Job Details:
04/16/2024
Complaint that the unit is not turning on. Found bad UI touch panel. Ran diagnostic and the tumble fresh does not respond to touch. Office will schedule a return date.; ordrng 1 W11603844 (UI Touch Panel)
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HS07
Near Somers, CT 06071
Chuck M.
Job Details:
04/16/2024
Customer complaint is that microwave is making a rumbling noise. Inspected and found cooling fan is causing noise. Adjusted temporarily and noise stopped. Ordered fan motor and blade. ; ordrng 1 W11088354 (wheel-fan) and 1 W11443154 (Fan Motor)
We serviced a
LG WASHER
Model WT7305CW
Near Easthampton, MA 01027
Mike K.
Job Details:
04/16/2024
"Unit is full of water, would not drain for cs, just keep filling put into spin only and did drain water most of the way, then added water, overfilling and adding time to cycle, still filling at over half way point. Stopped and tried again, this time it drained fully and spun out properly.Quoted for pressure sensor and explained it could be the control (filling during spin cycle was not correct, shown by fact it just spun out second attempt) Denied repair. Collected for service call only"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Davidson, NC 28036
Robert A.
Job Details:
04/16/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cornelius, NC 28031
Robert A.
Job Details:
04/16/2024
"Cx complaint that the unit is not completing cycles. I inspected the unit to confirm the complaint. I found an error code: f7e5. I cleared the code and ran a manual spin and agitate tests. Both worked fine with no issues. I ran a calibration cycle, it completed with no issues. I started a normal cycle and asked cx about her loading process. She admits that she continually opens the door while its filling to make it add more water. I suggested for her to use deep water fill when she wants more water. The unit is working as designed."
We serviced a
SAMSUNG WASHER
Model WF45B6300AC/US-01
Near Milford, MA 01757
Aimee Z.
Job Details:
04/16/2024
"Found tear in bellows Tested with no cloths worn bearing very loud spin basket to outer tub. Needs tub replacement complete2 men extra time, front load washerTub complete is no longer available and ; ordrng 1 DC90-27230A (Tub complete) and 1 DC64-03788A (Bellows)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Charlotte, NC 28277
Mitch H.
Job Details:
04/16/2024
"Tested washer, found it stuck in spin. Removed belt cover and belt. Found clutch broken. Removed and replaced clutch and shifter. Reassembled, tested, washer now operating properly. Ran control calibration and ensured all functions operating properly. Used 1- W10721967 cam and 1- W10913953 actuator from t/s.; used 1 W10913953 (Actuator), and 1 W10721967 (Cam) from stock"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Charlotte, NC 28278
Mitch H.
Job Details:
04/16/2024
"Checked and found hot water valve cracked and leaking. Removed and replaced valve assembly. Reassembled, tested, all operating properly with no leaks. Used 1 - W11210459 valve from t/s.; used 1 W11210459 (Valve) from stock"
We serviced a
SAMSUNG RANGE
Model NY63T8751SS/AA
Near Clover, SC 29710
Mitch H.
Job Details:
04/16/2024
"Checked and tested range. Unable to duplicate complaint. Range is dual fuel. Gas cooktop/electric oven. Customer says that issue is intermittent, occurring approximately every 2 weeks. Says that smell happens even if only using oven. Tested all burners and oven, no issues. Customer has had gas company out, they checked and no leaks were found. Has also had another appliance company out 3 times and they were unable to find anything wrong. All functions and components operating properly. No issues found at time of visit. N unusual odors of any type. No leaks. No food or chemical residue found on burners or in oven."
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Springfield, MA 01104
Mike K.
Job Details:
04/16/2024
"Replaced timer and knob, verified operation in timed dry"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Southbridge, MA 01550
Gary V.
Job Details:
04/16/2024
"Installed parts listed, ran auto test and tested fine."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near West Hartford, CT 06117
Chuck M.
Job Details:
04/16/2024
Customer complaint is that dishwasher upper rack would not push in completely. Found adjuster wheels outside of track. Corrected and showed customer it works.
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Suffield, CT 06078
Gary V.
Job Details:
04/16/2024
"Inspected and found drain hose clamp loose, causing leak, tightened and cycled thru tested fine."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ6
Near Huntersville, NC 28078
Robert A.
Job Details:
04/16/2024
"Cx complaint that the door has a dent. I inspected the unit to confirm the complaint. The unit works fine, he home is a new construction. I replaced the door and tested the unit for the cx. The 7nit is working as designed."
We serviced a
KITCHENAID COOKTOP
Model KCIG556JSS01
Near Cornelius, NC 28031
Robert A.
Job Details:
04/16/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC1
Near Mooresville, NC 28117
Robert A.
Job Details:
04/16/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Mansfield, MA 02048
Aimee Z.
Job Details:
04/16/2024
"Installed Contrl, thirmistor, and moisture sensorTested heat completeAdvised customer to clean vents"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Meriden, CT 06451
Jimmy R.
Job Details:
04/16/2024
Installed new cntrl and pressure hose ran machine threw a calibration cycle and unit went threw properly. Ran wash cycle and unit is now completing a cycle and working to specs
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Meriden, CT 06451
Jimmy R.
Job Details:
04/16/2024
"Tested dryer and found unit would not dry clothing and would not cycle, ran a timed dry and found timer not advancing causing no drying. Replaced faulty timer and unit is now cycling and working to specs ; dspstn on spec-tagged invntry: 1 WPW10185992 TIMER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Bloomfield, CT 06002
Chuck M.
Job Details:
04/16/2024
Customer complaint is that water was spraying from refrigerator. Customer had water off. Inspected and found ice maker fill tube is punctured. Ordered fill tube. ; ordrng 1 W11415785 (Ice Maker Fill Tube)
We serviced a
BOSCH DISHWASHER
Model SHE53TF5UC/07
Near Bloomfield, CT 06002
Chuck M.
Job Details:
04/16/2024
Replaced inlet valve and tested. No leaks found. Dishwasher checked ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near East Granby, CT 06026
Chuck M.
Job Details:
04/16/2024
"Customer complaint is that washer is noisy. Inspected and found bearings are noisy. Ordered gear case, wash plate and sliders. ; ordrng 1 W11449841 (Gear Case) and 1 W10734521 (slider) and 1 W10902814 (washplate) and 2 ExtraTimeSlots (Extra Time Slots)s"
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW0
Near Suffield, CT 06078
Gary V.
Job Details:
04/16/2024
"Inspected and found no problems at this time, customer said had off balance load and reset controls, tested fine."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Hebron, CT 06231
Jeremy B.
Job Details:
04/16/2024
Wash motor getting power but only hums and very hot needs new motor sump assy. Quoted customer. ; ordrng 1 W11416362 (Motor sump assy)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB01
Near North Attleborough, MA 02760
Aimee Z.
Job Details:
04/16/2024
Found noise coming from damper No ts; ordrng 1 W11164593 (Damper)
We serviced a
KENMORE REFRIGERATOR
Model KRMF706ESS01
Near Wrentham, MA 02093
Aimee Z.
Job Details:
04/16/2024
Found water in left deli draw bed and harness burnt out. also found all low-voltage not working properly Missing part shaft freezer draw and stop right sideCustomer not repairing
We serviced a
MAYTAG DRYER
Model MEDC215EW0
Near Chicopee, MA 01020
Chris B.
Job Details:
04/16/2024
Complaint that the unit is making a rumbling noise while turning. Found bad rollers. Quoted parts and labor. Replaced parts and unit running normal. 1yr warranty on parts and labor. Customer has a $20 coupon. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5700XW0
Near Hebron, CT 06231
Jeremy B.
Job Details:
04/16/2024
Dryer drum turning fast. Found idler pulley worn and belt damaged needs repair kit. Quoted customer. They will call back.
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Meriden, CT 06451
Jimmy R.
Job Details:
04/16/2024
"Tested unit and found dryer making a loud noise wile running removed panel and found idler pulley ceasing up on shaft blower wheel bent and wobbling causing unit to shake out of control and rattle, checked motor and found shaft on motor bent. Replaced rollers and idler will order new motor and blower wheel, parts tentative p;a ; ordrng 1 WPW10508324 (Motor) and 1 WPW10349492 (Blower wheel)"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW2
Near Meriden, CT 06451
Jimmy R.
Job Details:
04/16/2024
"Tested unit and found washer would not spin out and when spinning it would add time never completing the cycle, ran a spin and found Gearcase bearings faulty causing unit to not spin properly found unit would not drain fast pump weak and draining slowly. Will order new gearcase, rotor, stator due to oil on it and a drain pump. Parts tentative p/a ; ordrng 1 W11393685 (Gearcase) and 1 W10754158 (Stator) and 1 W10754161 (Rotor) and 1 W10775188 (Washplate) and 1 W10775188 (Drain pump)"
We serviced a
KITCHENAID DISHWASHER
Model KUDT03FTSS0
Near Chicopee, MA 01020
Chris B.
Job Details:
04/16/2024
Rework visit. Complaint that the dishwasher is filling up with water and leaking from the bottom front. Found bad inlet valve not closing. Quoted parts and labor. Called Randy and dropped down the price of labor from $239.00 to $199.00 plus the $20 coupon off on labor. Customer will call office to see if she can get a better price on labor cost. Found drain pump working properly and no other issues found apart from the inlet valve. Mentioned to the customer theres no guarantee on any other issues that will arise due to age of the unit.
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Middletown, CT 06457
Jeremy B.
Job Details:
04/16/2024
"Not draining and bellow has a hole. Propeller broken replaced pump and bellow all checks ok. ; dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP , used 1 W11314648 (BELLOW) from stock"
We serviced a
SAMSUNG WASHER
Model WF45B6300AC/US-01
Near Milford, MA 01757
Aimee Z.
Job Details:
04/16/2024
"Found tear in bellows Tested with no cloths worn bearing very loud spin basket to outer tub. Needs tub replacement complete2 men extra time, front load washerTub complete is no longer available and ; ordrng 1 DC90-27230A (Tub complete) and 1 DC64-03788A (Bellows)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Marshville, NC 28103
Jonathan J.
Job Details:
04/16/2024
Complaint washing machine will not drain water with fill will not agitate though will not do anything Phil. I found main control board has experience a thermal event underneath board. Also found main wiring harness going to drain pump is broken and open. Also drain pump has resistance of two ohms should be about 18 oh. Unit will need drain pump harness and main control to fix customer declined estimate is going to look at replacing unit.
We serviced a
WHIRLPOOL WASHER
Model Mvwc565fw1
Near Enfield, CT 06082
Chuck M.
Job Details:
04/16/2024
"Customer complaint is that washer was shaking and walking. Inspected and found Hub and suspension worn. Replaced Hub and suspension. Tested and washer checked ok. ; used 1 W11130362 (SUSPENSION), and 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Middletown, CT 06457
Jeremy B.
Job Details:
04/16/2024
Natalies new valve and tested found no leaks. Filled liner and ; used 1 212643 (SEALER-GUM) from stock
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
04/16/2024
Customers complaint is dryer keeping cloths damp. Tested and found dryer heating and cycling properly. Adjusted vent so there is better air flow. Matti yes customer on proper load setting all checks ok.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Hartford, CT 06106
Ruben C.
Job Details:
04/16/2024
Replaced basket and all straps tested operation normal ran diagnostics spinning normally with no clothes
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Newington, CT 06111
Ruben C.
Job Details:
04/16/2024
Checked unit cust was concerned with sizzling sound from freezer advised cust this is normal defrost cycle sound adj hinge on door tested normal
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Newington, CT 06111
Ruben C.
Job Details:
04/16/2024
Checked unit found unit went off balance so severe it tore harness off drain pump gearcase is grinding as it spins actuator not shifting as well could not remove agitator ordering gearcase agitator basket lower harness. And actuator 2 times ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Splutch) and 1 W11481722 (Actuator) and 1 W10752187 (Screw) and 1 W11550891 (Agitator) and 1 W11513243 (Basket) and 1 W11551646 (Lock nut) and 1 W11590868 (Lower harness)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Newington, CT 06111
Ruben C.
Job Details:
04/16/2024
Replaced dispenser and control left insulation with cust cust will have unit pulled out at he convenience to install insulation unit has molding on sides cust was worried we could damage took pics of molding
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Wethersfield, CT 06109
Ruben C.
Job Details:
04/16/2024
Checked unit found pulley worn and rollers worn replaced roller kit tested operation normal ; used 1 4392067 (Roller kit) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Farmington, CT 06032
Ruben C.
Job Details:
04/16/2024
Checked unit unit is working normally but Costco told cust vent would be covered to install new one this is not correct did ask cust if she wanted to pay to install new one cust declined
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC3NHAXVY01
Near Farmington, CT 06032
Ruben C.
Job Details:
04/16/2024
Can not work on unit infested in comp compatment with rat droppings took pics
We serviced a
KENMORE WASHER
Model ="110.22532511"
Near Franklin, MA 02038
Aimee Z.
Job Details:
04/16/2024
Found needs new suspension rods and belt the Gearcase is alsoGetting noisy.Cust buying new
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Cheshire, CT 06410
Jimmy R.
Job Details:
04/16/2024
"Tested washer and found unit would not start a wash cycle found unit would come on sense and sit there then drain out and shut off, ran diagnostics and found unit not engaging agitator checked slider and found otter shell had come off causing it to not grab clutch.replaced slider and recalibrated unit ran a wash cycle and unit is now working to specs ; used 1 W10734521 (Slider) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near York, SC 29745
Mitch H.
Job Details:
04/16/2024
"Removed and replaced drive motor, capacitor and control. Reassembled, tested, motor still not starting. Called tech line spoke to Aaron SR# 7738904156. Checked motor winding continuity at control board. No continuity between black and orange wires. Checked continuity at motor, all checked good. Replaced wiring harness from t/s 1-W11643701. Tested, motor and all other functions now operating properly.; used 1 W11643701 (Harness) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Granby, CT 06035
Mike K.
Job Details:
04/16/2024
"Replaced control and vent motor assy. Tested fine in normal cycle, filled and went into wash fine. Cancelled and drained fine.Ran diagnostic cycle, completed fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Springfield, MA 01119
Chris B.
Job Details:
04/16/2024
Complaint that the unit is not cooling properly. Found frost in the freezer side due to door not closing properly. Found no the rails not pulling door shut. Found water leaking from the top hinge when calling for water on dispenser. Found water line not pushed in tight. Readjusted line and no leaks detected.
We serviced a
KENMORE WASHER
Model ="110.26002010"
Near Springfield, MA 01104
Chris B.
Job Details:
04/16/2024
Complaint that the washer is not ringing out the clothes properly. Found unleveled and shutting down on spin cycle. Found problem with control board on the pressure sensor. Parts no longer available. Trip charge already collected from the office.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADT2
Near Springfield, MA 01104
Chris B.
Job Details:
04/16/2024
Complaint that the unit is leaking water from the bottom left side corner. Found unit leveled to the front. Adjusted the dishwasher from left to right and to the rear. Ran two diagnostic cycles and a quick cycle and small leak on the corner. Will order gasket.; used 1 W11498831 (GASKET) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Franklin, MA 02038
Aimee Z.
Job Details:
04/16/2024
Installed new suspension rods and ran a spin test completed
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Mooresville, NC 28117
Robert A.
Job Details:
04/16/2024
Cx complaint that the units top rack does not slide in and out. I inspected the unit to confirm the complaint. I found the top of the tub has a dent causing the upper portion of the tub to descend. The unit needs a new tub to resolve the issue. Im ordering the part for the return visit. The return visit needs a **2CT**.; ordrng 1 W11409866 (Tub assembly)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Mooresville, NC 28117
Robert A.
Job Details:
04/16/2024
Cx complaint that the vent cover does not stay in place.I inspected the unit to confirm the complaint. I found the vent cover not secure. I fully secured the vent cover and tested the unit for the cx. The unit does not leak and works as designed.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
04/16/2024
"Tested unit and found machine would just keep filling and never stop to wash ran diagnostics and found error F8e1 long fill checked valve and found valve not shutting down when in a rinse cycle causing issue, replaced valve recalibrated unit and machine is now filling and shutting off.; dspstn on spec-tagged invntry: 1 W11038689 VALVE"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Brookfield, MA 01506
Gary V.
Job Details:
04/16/2024
"Inspected and found no fault codes, ran auto test and ran through no problems. No defects found. Unit operating as designed. Customer may have had off balance load.; dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
04/16/2024
Installed all new parts and then ran calibration then self test then started a bulky cycle all checks ok. ; dspstn on spec-tagged invntry: 1 W11454734 GEARCASE
We serviced a
KITCHENAID RANGE
Model KMHS120ESS11
Near Charlotte, NC 28214
Robert A.
Job Details:
04/15/2024
Cx complaint that the units control display intermittently works. I inspected the unit to confirm the complaint. I found the control display is incorrect according the the user selections. The unit heats as designed. The unit needs a new control board and bulb to resolve the issue. Im ordering the parts for the return visit.; ordrng 1 W11545876 (Control board) and 1 W11194422 (UI control) and 1 8206232A (Bulb)
We serviced a
MAYTAG WASHER
Model MHW8630HW4
Near Cornelius, NC 28031
Robert A.
Job Details:
04/15/2024
"Cx complaint that the unit is building water in he detergent reservoir. I inspected the to confirm the complaint. I found no error codes. I ran the detergent pump, it successfully pumped the detergent. I found the detergent dispenser is separating allowing water into the detergent area. Im ordering a new detergent dispenser to resolve the issue. ; ordrng 1 W11524106 (Detergent dispenser)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Gastonia, NC 28056
Ryan S.
Job Details:
04/15/2024
"Found noise from gearcase, thought it was slider but slider was good. Ordering gearcase due to shaft slipping. Informed customer office will call when part comes in. Unit has another ticket with a dryer on it. Will return same day. ; ordrng 1 W11449841 (Gearcase)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO42FTX03
Near Enfield, CT 06082
Gary V.
Job Details:
04/15/2024
"Inspected and found main control board, clicking on and off, causing the display to flicker. Compressor is still running and unit is still cooling but needs main control board will order and return.; ordrng 1 W10801766 (Main control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near Blacksburg, SC 29702
Mitch H.
Job Details:
04/15/2024
Checked and found only a few lights on control work. Nothing on the display. Would not enter diagnostics. Ordering control and console. Checked part availability and scheduled return for 4/19 PM.; ordrng 1 W11672041 (Control) and 1 W11660284 (Console)
We serviced a
SAMSUNG WASHER
Model WF45R6100AW/US
Near Southwick, MA 01077
Mike K.
Job Details:
04/15/2024
Found a leak coming from the dispenser housing. Verified with housing that part is nla.Collected for service call only
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Suffield, CT 06093
Mike K.
Job Details:
04/15/2024
"Unit is under Costco 1yr additional warranty per service bench.Unit had stopped cooling, then lights all went off blinking on/off. Cs unplugged plugged in and same, then after awhile it said po and once confirmed went back to normal operation.Intermittent power issue. Ordering control boards.; ordrng 1 W11224256 (Control board) and 1 W11636543 (U/I control)"
We serviced a
JENN-AIR DISHWASHER
Model JDB3600AWX5
Near Suffield, CT 06078
Mike K.
Job Details:
04/15/2024
Ran cycle and found leak coming from sump assy. Quoted for sump/labor and 1 toe panel retaining net as would not lock.Quoted for latch/labor and accepted. Paid with one check #415 for three appliances; ordrng 1 WPW10234567 (Sump assy) and 1 WPW10503548 (Retainer)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Hartford, CT 06106
Ruben C.
Job Details:
04/15/2024
Checked unit ran diagnostics normal cust does not have adequate water supply cold water not going in cust must remedy this
We serviced a
KITCHENAID KITCHEN
Model KDTE104KPS1
Near Davidson, NC 28036
Robert A.
Job Details:
04/15/2024
Cx complaint that some buttons on the UI did not work. I inspected the unit to confirm the complaint. I found the an error code: f10e2. I cleared the code and ran a service cycle. All components passed with no issues. The unit needs a new UI panel to resolve the issue. Im ordering the part for the return visit.; ordrng 1 W11622500 (UI panel)
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near South Windsor, CT 06074
Amanda R.
Job Details:
04/15/2024
F0e2 over suds F5e2 lock failure errors started vinegar bath completed cycle normally
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Blacksburg, SC 29702
Mitch H.
Job Details:
04/15/2024
"Removed and replaced user interface. Reassembled, tested, all components and functions now operating properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ4
Near Charlotte, NC 28277
Mitch H.
Job Details:
04/15/2024
"Customer says dishwasher leaks intermittently from lower left corner of door. Tested dishwasher and checked. No leaks from underneath, valve, pump, drain all good. Unable to duplicate problem at time of visit. Based on customer complaint, ordering lower seal and door seal. Checked part availability and advised customer that office will call to schedule when parts arrive.; ordrng 1 W11498831 (Seal) and 1 W11252794 (Lower seal)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near South Windsor, CT 06074
Amanda R.
Job Details:
04/15/2024
Water coming to unit not dispensing needs new valve ; ordrng 1 WPW10238100 (Valve) and 1 WPW10279866 (Valve)
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH01
Near Enfield, CT 06082
Gary V.
Job Details:
04/15/2024
"Installed main control board and thermistor cycle back on, unit started cooling, please allow 12 to 24 hours for temperatures to regulate."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS1
Near Wilbraham, MA 01095
Chris B.
Job Details:
04/15/2024
Replaced part and unit running normal. Ran two diagnostic cycles and unit running normal. No leaks detected.; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Medway, MA 02053
Aimee Z.
Job Details:
04/15/2024
Installed new tine up kit and tested complete; used 1 4392067 (Tune up kit) from stock
We serviced a
MAYTAG DRYER
Model MED5630HC1
Near Millis, MA 02054
Aimee Z.
Job Details:
04/15/2024
"Found no error codesExplained Wrinkle preventIf you will be unable to remove a load immediately, touch Wrinkle Prevent to add up to 150 minutes of periodic tumbling to help reduce wrinkling. On steam models, on some cycles, you may select the +Steam setting to add a short steam cycle after 60 minutes to help smooth out wrinkles.Wrinkle controlif need additional time after drying or when want to freshen up mist and toss is Permanent press settings can help remove and reduce wrinkles with a medium heat and cool down. This cycle may be labeled as wrinkle control on Whirlpool? dryers, with some models featuring a dedicated Wrinkle Shield option to help keep wrinkles from setting into clean, dry fabrics.Found working as intended"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Ludlow, MA 01056
Chris B.
Job Details:
04/15/2024
Complaint that the unit would stop cycling within the 5min. mark. Found error code F9E1 and F10E2 First two diagnostic cycles water was very cold and after the third test water was hot. All 4 diagnostic cycles ran through normal with no error codes present. Mentioned to the customer to run the hot water on the faucet before cycling the dishwasher. Not issues found with the unit.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Charlotte, NC 28277
Mitch H.
Job Details:
04/15/2024
"Disassembled, removed and replaced dispenser assembly and hose. Reassembled, tested, no leaks from dispenser, bellows or anywhere else. Washer operating properly."
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC3
Near Hartford, CT 06106
Ruben C.
Job Details:
04/15/2024
Checked unit found gearcase seizing up leaked oil could not get agitator off found need gearcase rotor stator clutch slider Lower harness could not get out of diagnostics ordering control as well need 2 times; rqstng P&A on 1 W10752187 (Screw) and 1 W10752283 (Impeller) and 1 W10811957 (Basket) and 1 W11393685 (Gearcase) and 1 W10754158 (Stator) and 1 W10754161 (Rotor) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11130532 (Harness) and 1 W11458146 (Control) and 1 Time (Extra time)
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4900BW1
Near Wrentham, MA 02093
Aimee Z.
Job Details:
04/15/2024
"F7e1 motorF7e7 motor fault open winding F5e4 lock open between washesFound open winding on the motor, is shifting to spin Needs motor and capCust buying new washer"
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WML55011HB3
Near Bellingham, MA 02019
Aimee Z.
Job Details:
04/15/2024
"Found a crack in outer door panel bottom, 3 inches from the control panel.Took photos ; ordrng 1 W11206159 (Outer door)"