We serviced a
ROPER WASHER
Model RTW4516FW2
Near Salisbury, NC 28146
Vincent O.
Job Details: 10/03/2023
Found suspension broke and tub is not secure. Order and replace suspension ; rqstng P&A on 1 W10780045 (Suspension)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Longmeadow, MA 01106
Gary V.
Job Details: 10/03/2023
"Inspected and found no problems or noises, cycled unit thru diagnostics and didnt see any faults. All functions test normal at this time.; dspstn on spec-tagged invntry: 1 W11170612 HARNS-WIRE and 1 WPW10769076 CNTRL-ELEC"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Springfield, MA 01108
Roger R.
Job Details: 10/03/2023
Found unit working normal at this time. Ran diagnostics and found no errors. Instructed on usage and cycle times.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TD0
Near Springfield, MA 01119
Roger R.
Job Details: 10/03/2023
"Found defrost drain frozen and backing up into freezer. That caused air flow blockage. Cleared and checked, all okay."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Monson, MA 01057
Roger R.
Job Details: 10/03/2023
Found drain pump not working. Replaced with new and unit working normal now.
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5241SR/AA
Near Brimfield, MA 01010
Chris B.
Job Details: 10/03/2023
Replaced all parts and unit running normal. No leaks detected. Ran a ice maker test and cycled through correctly. Mentioned to the customer to keep an eye on the freezer and fresh food sections for the next few days.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Charlotte, NC 28215
Robert A.
Job Details: 10/01/2023
"Cx complaint that the unit is making a weird winding noise as it start and when it stops. I inspected the unit to confirm the complaint. The unit heats tumbles and has good airflow. The noise stops a few seconds after the cycle starts, then returns once the cycles stops as the drum slows down. The unit needs a new motor and blower wheel to resolve the issue. Im ordering the parts for the return visit.; ordrng 1 W11549461 (Drive motor) and 1 WP697772 (Blower wheel)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MPS00
Near Charlotte, NC 28211
Robert A.
Job Details: 10/01/2023
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS05
Near Charlotte, NC 28277
Robert A.
Job Details: 10/01/2023
Cx complaint that the units LR burner is not working. I inspected the unit to confirm the complaint. I found all other burners work fine. I removed the cooktop and found the LR electrode disconnected. I secured the connector and tested the unit for the cx. The unit is working as designed.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Matthews, NC 28105
Robert A.
Job Details: 10/01/2023
Cx complaint that the units UI is intermittent in responses and discoloration and rust near the control panel. I inspected the unit to confirm the complaint. I found the UI lights are on but it does not correspond with the selection. The quick button does not work well either. The unit needs a new UI to resolve the issue. Im ordering the entire door to avoid damages when trying to remove the old UI.; ordrng 1 W11659651 (Stainless door)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Matthews, NC 28105
Robert A.
Job Details: 10/01/2023
"Cx complaint that the units oven is not heating. I inspected the unit to confirm the complaint. I found the burner head heat fine. I checked the ignitor connector, it was fine. I checked incoming power to the ignitor, there was 0 v. I checked the control and found a loose connector. I secured the connector and tested the unit for the cx. The unit is working as designed."
We serviced a
WHIRLPOOL RANGE
Model WFE540HOES0
Near Charlotte, NC 28215
Robert A.
Job Details: 10/01/2023
Cx complaint that the units oven is not heating. I inspected the unit to confirm the complaint. The cooktop burners work fine. I checked the element and it has damage and needs to be replaced to resolve the issue. My TS says I have 1 but its not on my van. Im ordering the part for the return visit.; ordrng 1 W10779716 (Bake element)
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EB0
Near Charlotte, NC 28213
Robert A.
Job Details: 10/01/2023
"Cx complaint that the units oven does not work. I inspected the unit to confirm the complaint. I found the cooktop works fine. I tested the bake and broil functions, heats was produced but it was only from the broil element even in bake mode. The unit needs a new control board and bake element to resolve the issue. Im ordering the parts for the return visit.There is a card on file used for the service call. The person on site did not know whose card it was so I did not charge it for the repair. He tried to call his mom but got no response. The cx will call in to confirm the card use and order the parts.; ordrng 1 W11122555 (Control board) and 1 WPW10308477 (Bake element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Charlotte, NC 28213
Robert A.
Job Details: 10/01/2023
"Cx complaint that the unit is not running/cooling. I inspected the unit to confirm the complaint. The wall outlet has good polarity and the light are on. The unit needs a new thermostat to allow the SS to run. Im ordering the thermostat and knob to resolve the issue.; ordrng 1 WP819470 (Thermostat), rqstng P&A on 1 836482 (Temp knob)"
We serviced a
KITCHENAID OVEN
Model KOSE507ESS21
Near Charlotte, NC 28269
Robert A.
Job Details: 10/01/2023
I installed the ordered part control and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ09
Near Mooresville, NC 28117
Vincent O.
Job Details: 09/30/2023
Found clunking noises coming from turntable motor. Order and replace turntable motor. ; ordrng 1 W10642989 (Motor) and 1 W11245707 (Coupler)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Davidson, NC 28036
Vincent O.
Job Details: 09/30/2023
Found convection element hanging. Support clip broken. Order and replace clip. All other functions check ok. ; ordrng 1 W10909479 (Support)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Newington, CT 06111
Ruben C.
Job Details: 09/30/2023
Replaced latch tested operation normal ran spin normal latch is locking normally diagnostics normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Newington, CT 06111
Ruben C.
Job Details: 09/30/2023
Checked unit found missing adjuster screw on right roller also found refrigerator door is warping out at the top has gap between door and seal gave cust estimate for door and all parts for right roller also for a helper if no one is able to help tilt unit back all food must be out of unit cust will think about repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Simsbury, CT 06092
Ruben C.
Job Details: 09/30/2023
Checked unit things in left ref vegetable draw freezeing have informed to try keep things in ref section to not block air flow and increased temp 2 degrees cust will observe for 24 hours
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Charlotte, NC 28213
Vincent O.
Job Details: 09/30/2023
"Installed new evap. Pulled vacuum and checked for leaks. Found small pinhole leak at Schroeder valve. Replaced valve. Tested and verified proper operation. All functions check ok. ; dspstn on spec-tagged invntry: 1 876765 TUBING KIT 1 W10507884 COMPRESSOR , and 1 W11506635 COUPLER 6 NF MS SV"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Charlotte, NC 28269
Vincent O.
Job Details: 09/30/2023
Found broken wires at drain pump causing unit to not complete cycles. Repaired wiring. Tested and verified proper operation. All functions check ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS02
Near Torrington, CT 06790
Ruben C.
Job Details: 09/30/2023
Replaced filter housing and ice maker filter housing functioning normal and ice maker harvesting normally called for water ; dspstn on spec-tagged invntry: 1 W10884390 ICE MAKER
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Bristol, CT 06010
Ruben C.
Job Details: 09/30/2023
Replaced control and ui panel tested operation normal ran diagnostics normal heated normally
We serviced a
MAYTAG DRYER
Model MED7230HC2
Near Bristol, CT 06010
Ruben C.
Job Details: 09/30/2023
Replaced motor blower and installed clip on vent tested operation normal ran cycle normal
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Charlotte, NC 28269
Vincent O.
Job Details: 09/30/2023
"Had customer plug in unit on the way to home. Found compressor is not operating properly due to faulty inverter. Compressor will run for a few minutes and shut off. Inverter starts flashing. Compressor kicks back on after 1-2min and repeat. New compressor did not come with inverter. Inverter will need to be replaced. ; ordrng 1 W11567494 (Inverter), dspstn on spec-tagged invntry: 1 W11504415 COUPLER 8.5/8 NR MS 00 1 W11504431 COUPLER 7/5 NR MS 00 , and 1 W11506635 COUPLER 6 NF MS SV"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Suffield, CT 06078
Gary V.
Job Details: 09/29/2023
"Inspected and found unit not defrosting, heater open and ordering main acu as well. Will call customer for return date. Cleared ice out for temporary use.; ordrng 1 W11650660 (Defrost heater) and 1 W11566851 (Main acu)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Granby, CT 06035
Gary V.
Job Details: 09/29/2023
"Inspected and no problems with unit, customer had off balance load and advised about correct loading. Cycled and everything tested fine."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near East Hampton, CT 06424
Jeremy B.
Job Details: 09/29/2023
Installed new parts then ran calibration then self test all checks ok ; dspstn on spec-tagged invntry: 1 W11550891 AGITATOR
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Bristol, CT 06010
Ruben C.
Job Details: 09/29/2023
Checked unit found no response on panel no led on control getting 120 volts to control ordering control and facia panel; ordrng 1 W11478524 (Panel) and 1 W11624938 (Control)
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Coventry, CT 06238
Amanda R.
Job Details: 09/29/2023
Making a noise while spinning shifter fault replaced actuator calibrated unit sounds normal during drain and spin ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Manchester, CT 06040
Amanda R.
Job Details: 09/29/2023
"Installed start relay compressor turned on set temps at recommended exp,Agnes need to wait until water bottle freezes before putting food in it"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Mooresville, NC 28115
Vincent O.
Job Details: 09/29/2023
Found unit doa. Replaced main control. Unit still not turning on. Tested and verified proper proper power supply to control order and replace control and console. Customer wants vinny only. ; ordrng 1 W11112656 (Console) and 1 W11400681 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Mooresville, NC 28117
Vincent O.
Job Details: 09/29/2023
Arrived at home. Customer states that unit does not need service and has begun to work properly. Also states that there is warranty coverage through RAC. No way to validate. Customer refuses service. Please bill accordingly ; dspstn on spec-tagged invntry: 1 WPW10464673 EVAP MOTOR
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Manchester, CT 06040
Amanda R.
Job Details: 09/29/2023
"The bottom wash arm not rotating upper rack missing clips heater element rusting ; rqstng P&A on 1 WPW10082853 (Clip) and 1 W10703867 (Element) and 1 W10860176 (Wash arm), states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Huntersville, NC 28078
Mark C.
Job Details: 09/29/2023
Installed new level sensor and valve unit is fully operational.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Hartford, CT 06106
Ruben C.
Job Details: 09/29/2023
Could not install parts unit has been infested with roaches took parts back
We serviced a
GE DRYER
Model GFT14ESSL0WW
Near West Hartford, CT 06119
Ruben C.
Job Details: 09/29/2023
Installed run capacitor tested operation normal motor started imediately started heating
We serviced a
MAYTAG DISHWASHER
Model WDT740SALZ0
Near Gastonia, NC 28054
Ryan S.
Job Details: 09/29/2023
"Panel ordered by previous tech was wrong panel. Had to correct model number, unit is new build and unoccupied. Ordering stainless panel. Informed customer office will call when part comes in. ; ordrng 1 W11461694 (Stainless panel)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Gastonia, NC 28052
Ryan S.
Job Details: 09/29/2023
Customer complained unit wont start wont drain. Found bad pump. Replaced from ts. Reassembled and verified proper operation. ; used 1 W10876600 (DRAIN PUMP) from stock
We serviced a
MAYTAG WASHER
Model MVW6500MW0
Near Bessemer City, NC 28016
Ryan S.
Job Details: 09/29/2023
Customer complained unit wouldnt start or drain. Upon arrival unit was full of water. Found drain pump error. Foudn drain pump harness. And bottom of pump torn off. Ordering harness and pump. Scheduled return call 10-4-23 am. ; ordrng 1 W11591637 (Harness) and 1 W11399437 (Pump)
We serviced a
GE REFRIGERATOR
Model PDS18SBMARBS
Near Stanley, NC 28164
Ryan S.
Job Details: 09/29/2023
Retuned to install evap fan. Installed part and reassembled unit. Verified proper operation.
We serviced a
WHIRLPOOL RANGE
Model WFG515S0MS0
Near Lexington, NC 27295
Vincent O.
Job Details: 09/29/2023
"Arrived at home. Home owner states that unit has been completely swapped. Unable to reach builder contact. Spoke with office and JY also unable to reach builder. Unable to leave message, states voicemail full. Completing ticket. Customer will need to call whirlpool if service is needed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Lexington, NC 27295
Vincent O.
Job Details: 09/29/2023
Installed new chute and coupler. Tested and verified proper operation. Ice dispensing properly. All functions check ok.
We serviced a
JENN-AIR OVEN
Model JMC2430DS01
Near Tolland, CT 06084
Amanda R.
Job Details: 09/29/2023
"Throwing f2e1 nothing will function on console needs new stainless console ; rqstng P&A on 1 W11229663 (Console), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Tolland, CT 06084
Amanda R.
Job Details: 09/29/2023
Complaint that unit dosent lock at all started drain and spin locked immediately explained in wash cycles it only locks on rinse and spin no error codes
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near West Hartford, CT 06110
Ruben C.
Job Details: 09/29/2023
Checked unit found tub is off center cuasing unit to go off balance could not get bolt off for agitator ordering basket gearcase. Washplate and bolt. Dampers were replaced by another servicer did not fix issue; ordrng 1 W11454372 (Gearcase) and 1 W11223765 (Screw) and 1 W10836692 (Agitator) and 1 W11397111 (Washplate) and 1 W11172199 (Inner basket)
We serviced a
KITCHENAID RANGE
Model KSEG950ESS2
Near Wethersfield, CT 06109
Ruben C.
Job Details: 09/29/2023
Replaced oven element tested operation normal started heating normally element reached red started cycling; dspstn on spec-tagged invntry: 1 W10779716 ELEMENT
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Plainville, CT 06062
Ruben C.
Job Details: 09/29/2023
Checked unit found not latching faulty latch replaced latch tested operation normal ran component test nomal qucick wash started normally; used 1 W11394572 (Latch) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Plainville, CT 06062
Ruben C.
Job Details: 09/29/2023
Checked unit getting f7e1code motor not running checked capacitor found open replaced capacitor tested operation normal cycle normals ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Rock Hill, SC 29732
Mitch H.
Job Details: 09/29/2023
Arrived and found that washer has a severe insect infestation. Removed back to get pictures but no work performed. Customer did not pay for service call.
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Rock Hill, SC 29730
Mitch H.
Job Details: 09/29/2023
"Tested and ran diagnostics. Confirmed error code. Customer also says display will go completely out at time and shut off. Ordering console, control and display board. Checked part availability and scheduled return visit for 10/6 8-1; ordrng 1 W10915661 (Console) and 1 W11082269 (Control) and 1 W11105615 (Display board)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Davidson, NC 28036
Mark C.
Job Details: 09/29/2023
Unit is not responding due to a control malfunction.; ordrng 1 W11368911 (Control)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507ESS01
Near Norfolk, MA 02056
Aimee Z.
Job Details: 09/29/2023
Ran test 4 to check frost pattern fridge and freezer no frost pattern Needs to have dye dryer added to check for leaks. Labor and dye dryer not covered Recharge and compressor covered 120 months Labor isnt coveredAdvised Cust to call kitchen aid need tech that does seal system work or factory service.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Auburn, MA 01501
Aimee Z.
Job Details: 09/29/2023
Cust stated start button giving him a problem.Cut has on ft raise advised needs to be on the floorIf goes out f balance could toss washer off.Ran diagnostics error f2 e1 stuck button. Ran diagnostics runs fine; ordrng 1 W11675701 (Cntrl board)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near East Granby, CT 06026
Gary V.
Job Details: 09/29/2023
"Installed new water line heater and ran diagnostics and fill test, all functions passed and ice maker filled with water. Please allow 24-38 hours for ice production."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Grafton, MA 01536
Aimee Z.
Job Details: 09/29/2023
Bulbs out I the fridge.; ordrng 2 W11602886 (Bulbs)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Ellington, CT 06029
Amanda R.
Job Details: 09/29/2023
Not draining piece of plastic stuck in drain pump removed tested draining normally
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near East Hartford, CT 06108
Chuck M.
Job Details: 09/29/2023
Installed lid latch and tested. Washer lid is locking. Advised customer that drain pipe is restricted and could cause a long drain error.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Charlotte, NC 28214
Ryan S.
Job Details: 09/29/2023
"Customer complained of no ice , changed filter. Ran service mode and found f5 icemaker thermistor error. Ran service mode and found fan working an water dispensing to ice maker. Ordering ice maker. Informed customer office will call when part comes in. ; ordrng 1 W11658802 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Charlotte, NC 28217
Ryan S.
Job Details: 09/29/2023
"Customer complained unit stopped cooling made a noise and then the settings said 0 instead of 4: she said it was always on 4, she noticed it started cooling again and the noise was gone. Inspected and found full frost pattern with 2? freezer and 40? ref. Checked compressor, was running and not hot. Unplugged unit twice and both times compressor started quietly. Found coils were dirty so cleaned them for the lady. Informed customer unit is working as designed. Could have been a power drop from outage but unit is working as designed. Verified proper operation."
We serviced a
ROPER DRYER
Model RED4440VQ1
Near Charlotte, NC 28273
Ryan S.
Job Details: 09/29/2023
Customer complained of no heat. Found power proper 240v. Found all fuses and heater have proper resistance. Foudn only partial voltage coming from timer. Needs new timer. Ordering timer. Also found blockage in exhaust line. Informed customer she will need to get exhaust cleaned in home before operation. Scheduled return call for 10-4-23; ordrng 1 WPW10185972 (Timer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Lexington, NC 27295
Vincent O.
Job Details: 09/29/2023
Found ice maker not getting water. Motor sounds like dump truck. Replaced ice maker. Tested. Still no water. Water is good at the dispenser. Order and replace valve and harness. ; ordrng 1 W11546685 (Valve) and 1 W11661849 (Harness)
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Waxhaw, NC 28173
Mitch H.
Job Details: 09/29/2023
"Tested and ran diagnostics, found multiple error codes F7E1 wash motor, F8E2 inlet valve, and F9E1 drain. Requesting P&A for pump/motor assembly and inlet valve. Called, checked part availability, scheduled return visit for 10/4 8-1; rqstng P&A on 1 W11416362 (Pump/motor) and 1 W11434044 (Valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Fort Mill, SC 29707
Mitch H.
Job Details: 09/29/2023
"Checked and found spots of discoloration on freezer door. Both refrigerator doors and pantry fronts good, no issues. Discoloration would not come off. Took several pictures from different angles. Putting freezer door in as P&A.; rqstng P&A on 1 W10815701 (Freezer door)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Fort Mill, SC 29715
Mitch H.
Job Details: 09/29/2023
"Verified model and serial number. Checked entitlement, shows unit under 1 year additional builders warranty. Tested and found buttons on user interface not lighting or responding to inputs. Ordering console and control. Both parts show as special order. Advised customer that office will call to schedule return visit when parts arrive.; ordrng 1 W11622500 (Console) and 1 W11629914 (Control)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Fort Mill, SC 29715
Mitch H.
Job Details: 09/29/2023
"Removed door, replaced inner door, wave guides and arm. Reassembled, tested, door and microwave, all operating properly."
We serviced a
WHIRLPOOL COOKTOP
Model C228
Near Fort Mill, SC 29708
Mitch H.
Job Details: 09/29/2023
"Checked and found right front burner working but indicator light not staying on. No signal from infinite switch. Needs switch. Quoted customer for repair, saved estimate. Collected full amount. Checked part availability and scheduled return for 10/5 8-1; ordrng 1 W11120795 (Infinite switch)"
We serviced a
JENN-AIR OVEN
Model JJW3830IL01
Near Fort Mill, SC 29708
Mitch H.
Job Details: 09/29/2023
Removed and replaced console. Programmed user interface. Tested both upper and lower ovens. All functions operating properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Watertown, CT 06795
Jimmy R.
Job Details: 09/29/2023
"Checked over unit and found fridge door gaskets ripped on upper and lower parts found door on left not closing properly due to hitting side of cabinet pushing door over and not closing. Adjusted fridge to stop door from hitting will order new left and right door gasket, also found filter housing cracked due to trying to remove stuck filter, filter housing and cover needs replacing, parts tentative p/a ; ordrng 2 W10830162 (Door gasket)s and 1 WP67001668 (Filter housing) and 1 WP12568001 (Filter cover)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Waterbury, CT 06708
Jimmy R.
Job Details: 09/29/2023
"Checked over machine and found when unit would start washing it would shake and make noise found when in a spin drain hose would bounce on back of machine. Checked level and found tub tipped to the side making clothes go off balance and bounce against cabinet, adjusted legs to level tub secured drain hose to back of machine and ran unit thew a cycle. Advised customer washer is working properly now the noises are normal advised this machine is not super quiet and make some noise the clinking and clunking noises are normal operations machine is working to specs"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Waterbury, CT 06708
Jimmy R.
Job Details: 09/29/2023
"Removed old compressor kit and brazed in new filled with 4.7 oz 134a and checked cooling, evap is now frosting up and working to specs. Advised customer to give unit 24hrs so temps can regulate"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Hartford, CT 06103
Chuck M.
Job Details: 09/29/2023
"Customer complaint is that dishwasher makes a loud click during wash cycle approximately 3 time. Throughout cycle. Ran dishwasher and click happened at 46 minutes remaining. Click coming from diverter. Also found water dripping out of vent. Ordered sump w/diverter and vent and gasket. ; ordrng 1 W11443104 (Sump w/diverter and seal) and 1 W11545539 (Gasket, Vent) and 1 W11649995 (Vent) and 2 ExtraTimeSlots (Extra Time Slots)s"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near West Hartford, CT 06117
Chuck M.
Job Details: 09/29/2023
Customer complaint is that dishwasher was making a clanging noise during wash cycle. Inspected and rand dishwasher. Could not duplicate noise. Possible spray arm hitting dish. ; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Charlotte, NC 28278
Ryan S.
Job Details: 09/29/2023
"Retuned to install parts. While trying to take out oven took out frame screws and unit would not come out. Checked on installion instructions and screws are the only thing that should be holding it in. Informed customer (wife) if I cant get it out they will need to remove unit and call us back to repair unit. She laughed at me. Customer (husband) tried pulling unit out. Informed. Customer to call office when unit is pulled out, customer (husband) said he would rather have some other company come pull it out anyway, I agreed. Left parts with customer for return call. Get next tech to get core if its not me. Customer will call when returning. ; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Clover, SC 29710
Ryan S.
Job Details: 09/29/2023
"Customer complained unit not running or washing. Found f4e3 error motor not running. Went to try to remove unit and found dishwasher is installed in unit. Unit has plywood around edges and cant find where unit is secured. Cant get to screws on top and no screws are in sides. Informed customer she will need to take unit out and call to schedule return call. Ordering sump also, customer will call when her cousin comes to pull it out, she said hes a local handyman and shouldnt have an issue coming. Customer will call when unit is removed to schedule return call. ; ordrng 1 W11665769 (Sump)"
We serviced a
MAYTAG RANGE
Model MET8800FZ01
Near Torrington, CT 06790
Gary V.
Job Details: 09/29/2023
"Installed parts listed and cycled, tested fine now."
We serviced a
LG REFRIGERATOR
Model LDcs24223s
Near Monson, MA 01057
Roger R.
Job Details: 09/29/2023
Found unit has a sealed system issue. Customer chooses to replace instead of repair.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704LPA1
Near Brimfield, MA 01010
Roger R.
Job Details: 09/29/2023
Installed new console due to difficulty starting.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Middletown, CT 06457
Jeremy B.
Job Details: 09/29/2023
Installed all new parts. Ran calibration then self test all checks ok.
We serviced a
GE DRYER ELECTRIC
Model GTDP520ED0WW
Near Wilbraham, MA 01095
Chris B.
Job Details: 09/29/2023
Complaint that the unit is not starting. Found bad belt. Quoted parts and labor. Replaced part and unit running normal.; used 1 137292700 (BELT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Ludlow, MA 01056
Chris B.
Job Details: 09/29/2023
Replaced all parts and unit working normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Springfield, MA 01104
Chris B.
Job Details: 09/29/2023
Complaint that the units filter wont come off. Found bad housing. Replaced part and unit running normal. No leaks detected. ; dspstn on spec-tagged invntry: 1 EDR1RXD1 WATER FILTER
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Avon, CT 06001
Gary V.
Job Details: 09/29/2023
"Installed new ui panel and ran calibration and auto test, cycled fine now."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Farmington, CT 06032
Gary V.
Job Details: 09/29/2023
"Inspected and found unit not heating water, ohmed heater circuit and tested good, attempted to reset thru diagnostics but not working, main acu no longer sending voltage for heat, quoted and he will call if wants repaired."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Waterbury, CT 06708
Jimmy R.
Job Details: 09/29/2023
"Tested unit and found washer would not start a wash cycle and unit would bang when spinning and washing, ran diagnostics and found errors F5e1 lid lock fault, f5e3 lid lock unlock fault ran a self test cycle and found lid lock just locking and unlocking continuously found lock faulty. Replaced lid lock assembly and recalibrated unit, ran a wash and spin checked all operations and unit is now working to specs ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Southington, CT 06489
Jimmy R.
Job Details: 09/29/2023
"Installed new parts and ran machine thew a quick cycle and a heavy cycle, unit is now staying on and completing the cycle. Recalibrated unit and all operations are now working to specs"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Webster, MA 01570
Roger R.
Job Details: 09/29/2023
Found unit working properly at this time. Customer had new knob that was sent out by whirlpool due to a crack in the original knob. As a courtesy I installed the new knob.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Worcester, MA 01602
Roger R.
Job Details: 09/29/2023
"Called tech support due to F9E1 error code still. Was recommended to replace the flow meter at the water inlet assembly. ; ordrng 1 W11535094 (Inlet, water)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Worcester, MA 01609
Roger R.
Job Details: 09/29/2023
Found unit not starting due to failed lock assembly. Just clicks and will not lock. ; ordrng 1 W11513248 (DOOR LOCK)
We serviced a
JENN-AIR COOKTOP
Model JED8430BDB
Near Charlotte, NC 28277
Jeff L.
Job Details: 09/29/2023
Replaced all parts unit ran and checked okCall complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Wethersfield, CT 06109
Jeremy B.
Job Details: 09/29/2023
Installed new condenser leak checked pulled vacuum then recharged please allow 24 hrs for temps to stabilize.
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Rocky Hill, CT 06067
Jeremy B.
Job Details: 09/29/2023
Tested dryer and its heating and cycling properly however vent is clogged must be cleaned for proper air flow.
We serviced a
WHIRLPOOL DRYER
Model MED7230HW3
Near Rocky Hill, CT 06067
Jeremy B.
Job Details: 09/29/2023
Dryer making loud noise. Found blower wheel cracked. Replaced and tested all checks ok. ; used 1 WP697772 (BLOWER WHEEL) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near West Springfield, MA 01089
Chris B.
Job Details: 09/29/2023
Complaint that the unit is not draining correctly. Found drain issues after the dishwasher. Customer will have someone fix the issue. Ran diagnostic and drain working correctly. No issues found with the dishwasher.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH08
Near Westfield, MA 01085
Chris B.
Job Details: 09/29/2023
Complaint that the unit is not cooling properly in the fresh food section. Found bad duct and lighting box. Will order parts for a return visit.; ordrng 1 W10919804 (Duct Air) and 1 WPW10313917 (Housing) and 1 WPW10313918 (Lens) and 1 W11244470 (Baffle Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHW1
Near Holyoke, MA 01040
Chris B.
Job Details: 09/29/2023
Complaint that the unit is not washing properly. Found error code F4E3 bad wash motor. Replaced part with TS and unit running normal. ; used 1 W11025157 (MOTOR/SUMP) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Worcester, MA 01602
Roger R.
Job Details: 09/29/2023
Unit exhibiting poor frost pattern on the evaporator. Poor cooling in the freezer and the fresh food section. Will need a new compressor and filter drier. ; ordrng 1 WPW10507886 (Compressor) and 1 2Xframe (Extra time for compressor job)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Worcester, MA 01606
Roger R.
Job Details: 09/29/2023
"Found unit working properly at this time. Checked all tests passed, thermistors pass test, fans passed, compressor running and cooling. Both evaporators look good with good frost patterns. Unable to find anything unusual."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Holden, MA 01520
Roger R.
Job Details: 09/29/2023
Installed new heater per special project SP17304. ; used 1 W11537778 (HEATER W/NUTS) from stock