We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Rock Hill, SC 29732
Mitch H.
Job Details:
03/17/2025
"Disassembled dryer. Removed and replaced drum. Reassembled, tested, dryer operating properly and quietly."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Charlotte, NC 28227
Caleb
Job Details:
03/17/2025
"Plastic that hold felt in place on back of drum was loose, corrected and confirmed operation, unit tests fine at this time."
We serviced a
MAYTAG LAUNDRY CENTER
Model MVWB855DC4
Near Rock Hill, SC 29732
Mitch H.
Job Details:
03/17/2025
"Checked and tested. Found noise coming from gear case. Gear case leaking oil and tub seal leaking. Ordering gear case, wash plate and related parts. Checked part availability and scheduled return for 3/21 AM ; ordrng 1 W11393685 (Gear case) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10902814 (Wash plate)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Charlotte, NC 28215
Caleb
Job Details:
03/17/2025
"Customer stated that her unit was serviced no long ago and after service her agitator seemed loose. Confirmed that bolt to Gearcase to hold agitator in place was not threaded at all, took agitator apart and reassembled and tightened bolt, unit tests fine now."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4957PW0
Near Charlotte, NC 28212
Caleb
Job Details:
03/17/2025
"Replaced Gearcase, cam and belt. Unit tests fine"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF305ESS00
Near Monroe, NC 28112
Jonathan J.
Job Details:
03/17/2025
Replaced freezer door and installed left fresh food door gasket. No further issues found at this time. Icemaker has been making ice just fine since last visit pro accumulation on bottom of door still occurring before replacement of door freezer.; dspstn on spec-tagged invntry: 1 W10830162 DOOR GASKET GRY
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Charlotte, NC 28214
Clinton
Job Details:
03/17/2025
Unit shad float switch error checked switch found plastic lid under it causing unit to not fill. Removed obstruction and unit filled and washed after no further errors or issues
We serviced a
WHIRLPOOL DRYER FL
Model WED4815EW1
Near Fort Mill, SC 29708
Brandon
Job Details:
03/17/2025
Complaint unit is not heating. On arrival I tested unit and found that voltage was not present. Flipped breaker to unit and tested again. Unit tested properly heating and turning as designed. No repairs needed.
We serviced a
WHIRLPOOL WASHER TL
Model WTW8900BW0
Near Fort Mill, SC 29708
Brandon
Job Details:
03/17/2025
Complaint unit is making loud noise and leaking. Found on arrival that sensor for rotor stator is bad and and drive bearing is bad in tub. When unit goes into gear it makes a loud noise when it can. Also found drain pump is leaking water. Please let customer know when we can return if we can.; ordrng 1 W10381077 (Tub and shaft assembly) and 1 W10381077 (Basket) and 1 WPW10409079 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Cornelius, NC 28031
Johnny
Job Details:
03/17/2025
"Installed new part, pressurized and charged."
We serviced a
WHIRLPOOL WASHER FL
Model WFW75HEFWO
Near Huntersville, NC 28078
Johnny
Job Details:
03/17/2025
"Error codes f3e1 pressure sensor fault f8e1 water not entering. Discovered debri in pressure hose preventing pressure sensor from accurately sensing pressure. Cleared the debri, cleared code, ran service cycle, unit working as designed."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Unionville, NC 28110
Jonathan J.
Job Details:
03/17/2025
I replaced main control for F1 E1. Error code unit would not stop draining drain pump relay stuck on tested operations after replacing control. Performed a control board recalibration procedure. No further issues found everything is now working properly.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Indian Trail, NC 28079
Jonathan J.
Job Details:
03/17/2025
Call 9168735491 Aleesha call not available till 9 or after am no 8-8:48 due to kids Complaint out of balance issues all the time sounds like a gravel road all the time. I found gear case is leaking. I found suspension rods were shot causing extra bouts when pressing down on tub I replaced suspension rods found wash plate. Agitator is seized in place found due to the water leak leaking underneath during a cycle. Everything is seized. ordering gear case and all associated parts.; ordrng 1 W11260238 (Rotor) and 1 W10734521 (Slider) and 6 W11027980 (Screw)s and 1 W10754448 (Clutch) and 1 W11195971 (Stator) and 1 W11449841 (Gearcase) and 1 W11551646 (Spanner nut) and 1 W11550891 (Agitator)
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Tega Cay, SC 29708
Brandon
Job Details:
03/17/2025
On arrival I installed parts ordered and tested unit after installation. Unit tested fine with no leaks. No other issues at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Rock Hill, SC 29730
Brandon
Job Details:
03/17/2025
On arrival I installed control and tested unit. Unit tested properly. No other issues found.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRMF3636RB00
Near Lancaster, SC 29720
Brandon
Job Details:
03/17/2025
Complaint unit is not making ice. On arrival I found that ice was stuck in ice maker and it could not harvest. Extracted ice out of unit and could not get ice maker to work. Replaced using part that was sent with me. After installing unit immediately called for water. No other issues found.
We serviced a
WHIRLPOOL REFRIGERATOR BO
Model WRX988SIBM01
Near Charlotte, NC 28211
Caleb
Job Details:
03/17/2025
Replaced both control ordered by previous tech. Unit needs led power supply.; ordrng 1 WPW10306786 (LED power supply)
We serviced a
JENNAIR WALL OVEN SINGLE
Model JJW3830DS03
Near Charlotte, NC 28211
Caleb
Job Details:
03/17/2025
Replaced UI. Adjusted settings for specific model. Unit tests fine.
We serviced a
WHIRLPOOL WASHER TL
Model WTW6157PB0
Near Charlotte, NC 28278
Caleb
Job Details:
03/17/2025
"Replaced control and found unit had a door switch failure, replaced with stock, unit tests fine.; used 1 W11700916 (Door lock) from stock"
We serviced a
WHIRLPOOL DRYER TOP LOAD
Model WED8127LC2
Near Charlotte, NC 28278
Caleb
Job Details:
03/17/2025
L1 to N was missing 120v. Found that there outlet was loose. After spreading the tongs on wire it set tight in there outlet and received proper voltage. Unit checks fine at this time. If call back for same issue make sure they got there outlet replaced before ordering a power cord.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Matthews, NC 28104
Jonathan J.
Job Details:
03/17/2025
"Complaint soap dispenser is not opening, except for every once in a great while. Poor wash performance. I found dispenser solenoid failed replaced solenoid and pump motor assembly for poor wash performance. No additionally issues found everything working fine."
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near York, SC 29745
Mitch H.
Job Details:
03/17/2025
"Checked and tested washer. Found grinding and rattling noise coming from gear case. Ensured wash plate could be easily removed. Ordering gear case, clutch and slider. Customer said she would prefer to do repair on washer during the same visit as dryer repair.; ordrng 1 W11449841 (Gear case) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
03/17/2025
"Replaced parts, tested operations and verified no error codes at the end of the cycle verified heater is working fine as well. Wash motor has great water pressure. Unit filling to appropriate water level as well."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
03/17/2025
Complaint dishwasher is leaking not washing dishes properly either dispenser not opening properly. I found wash motor is barely pushing any water. Low water pressure during wash cycle not when filling I found lower door. Seal is excessively worked found door gasket. Also warped in the top corners. Ordering parts. 8-4 9-2 ; ordrng 1 W11483553 (Gasket) and 1 W11460946 (Pump assembly) and 1 W11664713 (Seal) and 1 W11412300 (Dispenser)
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS05
Near Lancaster, SC 29720
Brandon
Job Details:
03/17/2025
Sr# 7741152734On arrival I installed parts and it did not fix issue. Called Techline and found that drawer ui and power control board are causing problems. When unplugged the ui the lights came on in fridge but compressor did not come on. Techline wants harness ui and power control board changed. Please give extra time for repair.; ordrng 1 W11170612 (Harness) and 1 WPW10769076 (Ui) and 1 WPW10624574 (Control)
We serviced a
MAYTAG WASHER TL
Model MVWX655DW2
Near Charlotte, NC 28216
Clinton
Job Details:
03/17/2025
Unit had a broken actuator replaced actuator from truck stock; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Huntersville, NC 28078
Clinton
Job Details:
03/17/2025
Installed new control ran calibration. Unit control was stuck in drain u it working properly after repair
We serviced a
WHIRLPOOL REFRIGERATOR TO
Model WRT311FZDW06
Near Charlotte, NC 28269
Clinton
Job Details:
03/17/2025
Unit ports are completely frozen at this time S nothing is really in the fridge it best to defrost fridge for 24 hours
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4027HW2
Near Charlotte, NC 28208
Clinton
Job Details:
03/17/2025
Pressure switch hose was kinked adjusted hose to no longer kink. After that unit no longer drained permanently ran diagnostics after repair all functions work properly
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4024HW0
Near Charlotte, NC 28208
Clinton
Job Details:
03/17/2025
Replaced lid lock unit working properly after repair
We serviced a
MAYTAG WASHER TL
Model MVW6500MW0
Near Worcester, MA 01606
Lee
Job Details:
03/17/2025
"Customer states unit make noise during agitation Confirmed issue found cat tie caught under cam cover scrapping it, removed and tested okay."
We serviced a
WHIRLPOOL WASHER TL
Model WTW5015LW0
Near Paxton, MA 01612
Lee
Job Details:
03/17/2025
"Customer states cycle will not startConfirmed issue, found molex for drain pump was loose, reseated, added clip to harness, installed pre I.d parts, tested okay; used 1 w11755726 (CLIP) from stock"
We serviced a
MAYTAG WASHER TL
Model MVW4505MW1
Near Wolcott, CT 06716
Andre
Job Details:
03/17/2025
Ck unit upon arrival and found no error code in unit. Advance cycle and found buzzing coming lower compartment and unit would sense and goes straight to done. Replace capacitor with truck stock and calibrate and ran quick wash and unit is now operating to manufacturers specs ; used 1 W11395618 from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Southington, CT 06479
Andre
Job Details:
03/17/2025
Ck unit upon arrival and found unit tilt towards front remove kick plate and found floor sits lower than kitchen floor and legs is already adjusted show customer and inform customer floor issue needs to be corrected with Shims to give unit a rise at the front customer will inform husband on concern. See attach photo also while using clear door found large spoon coming in contact with lower wash arm show and customer; dspstn on spec-tagged invntry: 1 W11725437 GASKET
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GTE16DTNBRCC
Near Waterbury, CT 06705
Andre
Job Details:
03/17/2025
Ck unit upon arrival and and install evaporator fan motor with foam actuator fan motor is now running and operational
We serviced a
WHIRLPOOL RANGE
Model WFES3330RZ0
Near Waterbury, CT 06708
Andre
Job Details:
03/17/2025
"Ck unit upon arrival and install main control board order by previous technician. Advance unit into broil and check voltage and found 239VAC at element and broil is now operational, unit is operating to manufacturers specs"
We serviced a
WHIRLPOOL WASHER FL
Model WFW5605MC1
Near East Windsor, CT 06016
Gary V.
Job Details:
03/17/2025
"Installed new drain pump and cycled, tested fine."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Charlotte, NC 28203
Clinton
Job Details:
03/17/2025
Unit was repaired by someone else said they it was already fixed
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Charlotte, NC 28214
Johnny
Job Details:
03/15/2025
"F9e1 drain issue, confirmed complaint. Observed chopper blades from drain pump in drain pump housing. Replaced drain pump. Tested unit, working as designed.; used 1 W11412663 () from stock"
We serviced a
WHIRLPOOL WASHER TL
Model MVW5035MW2
Near Charlotte, NC 28214
Johnny
Job Details:
03/15/2025
"Installed part. Tested lock, unit working as designed. Unit locked."
We serviced a
AMANA WASHER TL
Model NTW4516FW4
Near Charlotte, NC 28216
Johnny
Job Details:
03/15/2025
"Installled new part, ran calibration and service cycle, working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Charlotte, NC 28216
Johnny
Job Details:
03/15/2025
"Unit displaying several error codes, unit would not fill with water. Drain pump would engage and stay engaged when unit is started. Ordering all parts for necessary repair, will need extra due to dishwasher having to be fully uninstalled to complete repair.; ordrng 1 W11416362 (Sump assembly) and 1 W11410065 (Control board) and 1 W11545764 (Float switch) and 1 W11535094 (Water inlet)"
We serviced a
WHIRLPOOL DRYER
Model WED500CMW0
Near Charlotte, NC 28269
Johnny
Job Details:
03/15/2025
"Loose wire at terminal block touch casing and sparked tripping breaker, retightened wires. Tested unit. Working as designed"
We serviced a
GENERAL ELECTRIC REFRIGERATOR FDB
Model PVD28BYNCFS
Near Kings Mountain, NC 28086
Ryan S.
Job Details:
03/14/2025
"Customer complaining noise started again the day after installing fans. Ran unit could hear both fans and freezer running with no noise did not hear refrigerator fan running checked and found refrigerator fan not running ordering refrigerator. Yvette fan for customer. Office will call after job is authorized and parts come in. ; rqstng P&A on 1 WR60X32071 (Ref evap fan), states that autho needed"
We serviced a
WHIRLPOOL WALL OVEN DBL
Model WOD51EC0HS20
Near Charlotte, NC 28214
Clinton
Job Details:
03/14/2025
Installed ui and tested unit worked properly after installed the ui no issues both ovens heat
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS12
Near Charlotte, NC 28208
Clinton
Job Details:
03/14/2025
Installed new mag for excess buzzing after repair unit is much quieter and still heats.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ3
Near Charlotte, NC 28269
Johnny
Job Details:
03/14/2025
"Cx stated unit not drying. I checked error codes, none present, ran service cycle and verified heater and dispenser working. Could not confirm complaint. Conclusion is customer has a difference expectation of product based on her previous dishwasher and is not satisfied with the performance of the product, however unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV10
Near Lancaster, SC 29720
Jonathan J.
Job Details:
03/14/2025
Complaint not dispensing water. I found water line behind refrigerator was pinched preventing water from flowing into refrigerator water inlet. Removed pinch rolled up hose tested operations unit dispensing water fine no further issues found.
We serviced a
MAYTAG WASHER TL
Model MVWC565FW2
Near Marshville, NC 28103
Jonathan J.
Job Details:
03/14/2025
"Complaint washing machine making a burning smell also making a loud clicking noise. Also sounds like a gravel road when you spin the tub by hand. Also washing machine the other day overfilled it would not stop filling up had to unplug washing machine and turn water off the unit. Unit is located on county water. I found odor has caused by main and drive drive motor overheating due to gear case bearing failure, putting excessive load on control causing issues with control. Left unit unplugged advised customer not to use. Unit will need gear case control, water, inlet valve, and all gear case associated parts to fix. F7e6 f1e1 f1e3 f2e1, cleared error codes f7e1 f7e7 f3e1 re ran diagnostics cycle prior error codes came up cleared. ; ordrng 1 W10721967 (Cam) and 1 W10913953 (Actuator) and 1 W11239857 (Belt) and 1 W11454734 (Gearcase) and 1 W11497303 (Motor) and 1 W10528947 (Hub) and 1 W10752187 (Screw) and 1 W11550891 (Agitator)"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5105HW1
Near Wingate, NC 28174
Jonathan J.
Job Details:
03/14/2025
Replaced gearcase and associated parts tested operations no further issues found performed a DLMS control board calibration cycle then performed a quick wash cycle afterwards all operation sound normal no leaks
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Unionville, NC 28110
Jonathan J.
Job Details:
03/14/2025
"Complaint washing machine will not turn on makes a humming noise all the time I have to leave unit unplugged. I found main control board failure complaint true replaced main control, tested operations no further issues found with washing machine at this time."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Indian Land, SC 29707
Brandon
Job Details:
03/14/2025
Complaint unit is not heating properly. On arrival I preheated unit to 350 and it heated perfectly fine. Held temperature after being preheated for 30 minutes. No issues found with this unit.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB835DC4
Near Indian Land, SC 29707
Brandon
Job Details:
03/14/2025
Complaint unit is leaking water on to floor. Found on arrival that suspension is bad and water level isnt being read correctly. Water is going over tub and on to floor when in agitate.Ordering control and suspension for repair.; ordrng 1 W11130356 (Suspension) and 1 W11400681 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT311FZDM02
Near Charlotte, NC 28208
Clinton
Job Details:
03/14/2025
Unit right out of warranty unit has a bad compressor. Customers are calling whirlpool to get authorization for repairs apartment complex with maintenance cant collect a trip said needs to be billed. To his email
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Charlotte, NC 28217
Clinton
Job Details:
03/14/2025
Noises are clicking checked unit for dents and damage. Checked blower wheel for cracks checked rollers and drum. I believe the click is in the motor and also accounting the tempo of click it would be the smaller pulley generating the Issues ordered blower wheel and motor office will schedule once parts arrive new construction apartment all vacant units multiple units being serviced ; ordrng 1 W11327190 (Blower wheel) and 1 W11234001 (Motor)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Charlotte, NC 28217
Clinton
Job Details:
03/14/2025
Unit is heating properly unit has a vent restriction customer must contact apartment maintenance for repair. Failed vent test
We serviced a
WHIRLPOOL MW/WALL OVEN COM
Model WOC54EC0HS22
Near Charlotte, NC 28278
Clinton
Job Details:
03/14/2025
Order harness inverter and mag tube will use control on return visit is advised to replaced all the parts at same time harness needed for Burnt wiring at the back on thermostat back left if Im not the one to return. Will need a 2x time frame for repair. Called Lisa office will need to call once parts arrive; ordrng 1 W11578959 (Magnetron) and 1 W11578579 (Inverter) and 1 W11033422 (Harness)
We serviced a
KITCHENAID COOKTOP
Model KCGS950ESS05
Near Clover, SC 29710
Mitch H.
Job Details:
03/14/2025
Checked and tested right front torch burner. Would not ignite. Followed service pointer recommendation but found spring missing from burner. Ordering spring. Checked part availability and scheduled return for 3/21 AM ; ordrng 1 W11690598 (Spring)
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRFF3436RZ00
Near York, SC 29745
Mitch H.
Job Details:
03/14/2025
"Removed and replaced right hand refrigerator door. Tested, operating and sealing properly. All checked good"
We serviced a
WHIRLPOOL REFRIGERATOR BO
Model WRFC2036RW00
Near York, SC 29745
Mitch H.
Job Details:
03/14/2025
"Checked and found all doors and found no issues. All operating properly and as designed. Doors are level and aligned. All fans, compressor and other components operating properly"
We serviced a
KITCHENAID DISHWASHER
Model KDTF924PPS
Near Charlotte, NC 28278
Clinton
Job Details:
03/14/2025
Customer was unaware of appointment needed rescheduled book for following Friday ; schdld next appmnt for 3/21 FRI AM
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS315SDHM12
Near Dallas, NC 28034
Ryan S.
Job Details:
03/14/2025
"Return to install new freezer door , customer had door at home. installed new freezer door and leveled unit. Customer said she never noticed until it was leveled that refrigerator door is leaning. Top of refrigerator door is cracked. Informed customer to call whirlpool to make new ticket for issue. Customer will need ref door pn# LW11258450 . Verified proper operation of freezer door. ; used 1 LW11258441 (Freezer door) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Gastonia, NC 28054
Ryan S.
Job Details:
03/14/2025
"Return to install new inner tub , control, harness and float switch . installed parts ran unit for 20 minutes to check for leaks. No leaks detected verified proper operation."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Gastonia, NC 28054
Ryan S.
Job Details:
03/14/2025
Returned to replace control board. Installed new control board and ran normal wash.unit filled and started washing. Canceled and unit drained . Verified proper operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Belmont, NC 28012
Ryan S.
Job Details:
03/14/2025
"Customer complained unit leaking water found water pooled up in refrigerator section. Found water leaking from water Reservoir hose . needs new water reservoir hose. Customer thought unit was in warranty explained to her that it was not compressor and compressor related parts where all that was covered, she said whirlpool told her it would be a compressor issue. I informed her Im sorry. Quoted repair collected via cash. Customer wants to schedule with office , I told her I can only schedule between 8-1 and 12-5 . Not yet.; ordrng 1 W11346622 (Resivour)"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Denver, NC 28037
Ryan S.
Job Details:
03/14/2025
"Ran vent test with electronic test kit. Test passed. Ran moisture sensing test , drum light turns off so moisture senser good, checked thermistor found slightly out if range, replaced thermistor. Ran sensing dry unit cut off shortly with unit empty. Ran timed dry, heater cycling on and if properly . Ran with wet towel , unit ran and didnt cut off prematurely. Verified proper operation. informed customer to turn drying to higher temperature for towels and larger laundry. ; used 1 WP8577274 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL OVEN
Model WFG515S0MS1
Near Denver, NC 28037
Ryan S.
Job Details:
03/14/2025
Customer complained oven not working. Found bake and broil not working. Found no power to igniters. Ordering control board and spark module. Scheduled return call with customer. ; ordrng 1 W11162730 (Spark module) and 1 W11620559 (Control panel)
We serviced a
KITCHENAID MW/WALL OVEN COM
Model KOCE500ESS23
Near Denver, NC 28037
Ryan S.
Job Details:
03/14/2025
"Customer complained of noise. Sounds electronic. Took unit out found inverter board arching internally. Found magnatron going in and out. Ordering magnetron, inverter board and control board. Informed customer office will call when parts come in. ; ordrng 1 W11578579 (Inverter board) and 1 W11578959 (Magnatron) and 1 W11325786 (Control board)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Charlotte, NC 28210
Caleb
Job Details:
03/14/2025
"Replaced all parts needed for repairs, confirmed operation, unit tests fine at this time."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KBL1
Near Torrington, CT 06790
Andre
Job Details:
03/14/2025
Ck unit upon arrival and remove old bottom door seal and install new bottom door seal and unit operating to manufacturers specs
We serviced a
KITCHENAID WALL OVEN DBL
Model KOED530PBS00
Near Burlington, CT 06013
Andre
Job Details:
03/14/2025
Ck unit upon arrival and inspect and found no damage on frame also show customer. Use drop clothes and remove door and install frame and reinstall door unit operating to specs
We serviced a
LG REFRIGERATOR
Model LRSXS2706V/00
Near Thomaston, CT 06787
Andre
Job Details:
03/14/2025
Ck unit upon arrival and install ice bucket unit is producing ice to manufacturers specs
We serviced a
KITCHENAID REFRIGERATOR BO
Model KRFC300ESS12
Near Charlotte, NC 28211
Caleb
Job Details:
03/14/2025
"Customer stated that the sound derived from freezer section around the evaporator fan. Took off door and removed shelfs, confirmed that there was a slight vibration sound emitting from either the evap fan or the bailer arm on ice maker. Secured all screws and noise no longer present. If call back order 1 evap fan W11024089, fan housing WPW10167023, 4 foam gaskets W10856123, fan WP2169142. Grommet W11690160. Grill WPW10175909, seal W11159728, and icemaker W11692144."
We serviced a
WHIRLPOOL MW/WALL OVEN COM
Model WOC54EC0HS04
Near Charlotte, NC 28204
Caleb
Job Details:
03/14/2025
"Replaced ui, confirmed operation, unit tests fine."
We serviced a
WHIRLPOOL REFRIGERATOR BO
Model WRF560SEHZ03
Near Charlotte, NC 28205
Caleb
Job Details:
03/14/2025
"Unit location is in 433, failed compressor motor failed, start windings showing different resistance values, unit needs new compressor,48g R-600; ordrng 1 W11740253 (Compressor)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS331SDHM06
Near Charlotte, NC 28205
Caleb
Job Details:
03/14/2025
Found icemaker motor failure or lost home position. Took pic of defective icemaker. Replaced icemaker with stock. Unit tests fine.; used 1 W11700250 (Icemaker) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ3
Near Charlotte, NC 28215
Caleb
Job Details:
03/14/2025
"Replaced not UI and UI cover with parts that were at customers house. Ran a diagnostic cycle with no errors, unit checks fine at this time."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVW7232HW2
Near Charlotte, NC 28269
Johnny
Job Details:
03/14/2025
"Installed new part, ran calibration and service cycle. Working as designed."
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Ellington, CT 06029
Gary V.
Job Details:
03/14/2025
Installed new UI panel and tested all buttons are functioning and panel is sitting flat. Everything test fine now.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Windsor, CT 06095
Gary V.
Job Details:
03/14/2025
Inspected and found customer had previously cleaned exhaust vent. Cycled thru auto test and all functions test fine at this time.
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW1
Near Windsor Locks, CT 06096
Gary V.
Job Details:
03/14/2025
Installed new inlet valve and cycled through diagnostic test and tested fine.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4955HW3
Near Watertown, CT 06795
Andre
Job Details:
03/14/2025
Ck unit upon arrival and found drain pump running consistently while not in operation. Order control for replacement ; ordrng 1 W11608056 (Control)
We serviced a
WHIRLPOOL RANGE
Model RF378LXPB1
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
03/14/2025
Complaint rear burners are not working properly. I found both rear infinite switches were smoked and not working. I found rear right elements was open. I replaced element and infinite switches. Had to install extension on harness for element to work properly as wiring and design has changed on element making wiring too short. No further issues found at this time. ; used 1 WP3149404 (INFINITE SWITCH) from stock
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS315SDHZ19
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
03/14/2025
"I replaced freezer door, water and ice both dispensing fine compressor running upon departure just fine no further issues found or reported at this time."
We serviced a
MAYTAG WASHER TL
Model MVWX700XL1
Near Shrewsbury, MA 01545
Lee
Job Details:
03/14/2025
"Customer states unit does not spin outConfirmed issues, found multiple error messages for speed sensor faults, used diagnostics to enter tachometer verification and found actuator needs replacement, replaced from truck, stock verified it was working properly and ran a calibration.; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER TL
Model MVW5430MW2
Near Worcester, MA 01604
Lee
Job Details:
03/14/2025
"Customer states unit makes a lot of noise during agitation , has videoConfirmed issue, unit sounds okay with no load but when clothes are added a lot of noise coming from gearcase, will need to replace it, cam and washplate.Thursday am; ordrng 1 W11449840 (Gearcase) and 1 W10902814 (washplate)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Grafton, MA 01536
Lee
Job Details:
03/14/2025
"Installed part, ran unit, no leaks tested okay"
We serviced a
MAYTAG WASHER TL
Model MVWX655DW1
Near Fort Mill, SC 29715
Brandon
Job Details:
03/14/2025
Complaint unit is not able to make it through cycle. Found on arrival that gearcase is grinding. Tried to take Washplate off and found that it is stuck together. Ordering tub assemblies and gearcase parts for repair. Please let customer know when we can return. And please give extra time for repair.; ordrng 1 W10902814 (Washplate) and 1 W10752719 (Basket) and 1 W11219115 (Tub) and 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W11026785 (Motor) and 1 W11239857 (Belt)
We serviced a
MAYTAG WASHER TOP LOAD
Model MVW7232HW2
Near Fort Mill, SC 29715
Brandon
Job Details:
03/14/2025
On arrival I installed control and suspension. Tested after installation and unit tested fine. All components tested functional. No other issues found.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS4
Near Charlotte, NC 28269
Johnny
Job Details:
03/14/2025
Cx stated oven light not working. Observed a blow light bulb. Informed customer they will have to replace bulb themselves and can contact whirlpool to ship them a replacement bulb. Unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Windsor, CT 06095
Mike K.
Job Details:
03/14/2025
"Cs complaint of intermittent no cool. On arrival unit is -2 in fr and 32 in rf, set for 38/0. Thermistors pass in diagnostics, fan/damper working (tried test several times as sometimes fan would run and other times not in this test, fan running when out of diagnostics.Also has led not working properly in control f, flashing or on low, and no light in fr. Torn gasket right rf door.Ordering control, u/I, led lights and gasket; ordrng 1 W11527432 (Rf led) and 1 W11556912 (Control) and 1 W10830274 (Gasket) and 1 W11556911 (U/i) and 1 W11602886 (Fr led) and 1 W11445850 (Switch)"
We serviced a
MAYTAG WASHER TL
Model MVW4505MW1
Near Winchester, CT 06098
Mike K.
Job Details:
03/14/2025
"Replaced belt and motor, came screw was loose and tightened. ran diagnostic cycle. Completed fine. Leveled unit better, on first floor and floor vibrates pretty hard when in use. May want to consider isolation pads."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ0
Near Huntersville, NC 28078
Johnny
Job Details:
03/14/2025
"Cx stated unit not drying. I checked error codes, none present, ran service cycle and verified heater and dispenser working. Cx provided video of dishes after a cycle just ended. Water was only on the plastic dishes not the glass ceramic or metal dishes. Cx does not like the moisture on the inner door after cycle ended. Cx has had 3 previous visit from another company for same reason. Conclusion is customer has a difference expectation of product based on her previous dishwasher and is not satisfied with the performance of the product, however unit is working as designed."
We serviced a
MAYTAG WASHER
Model A516
Near Enfield, CT 06082
Gary V.
Job Details:
03/14/2025
"Installed new injection tube, cycled and tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Stafford, CT 06076
Gary V.
Job Details:
03/14/2025
"Inspected and found icemaker, broken mid cycle replaced with new icemaker and cycled and filled with water test tested fine please allow 24 to 48 hours for ice production.; used 1 W10882923 (ICE MAKER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS321SDHV10
Near East Longmeadow, MA 01028
Gary V.
Job Details:
03/14/2025
"Inspected and found multiple problems found icemaker, broken, and not cycling. I replaced the icemaker and cycle tested fine. Also found air damper sticking open, causing freezing in the refrigerator compartment. Also found dispenser chute staying open and not closing will order parts and return.; ordrng 1 W11645127 (Air damper) and 1 W11678833 (Dispenser chute), used 1 W11700250 (ICEMAKER) from stock"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC302ESS07
Near Lancaster, SC 29720
Jonathan J.
Job Details:
03/14/2025
"Complaint weird noise occurring inside of refrigerator. Section cannot remove shelving unit as it is jammed into place has funky color underneath the shelving unit as well. I found noise was caused by damper control hitting Styrofoam, causing a squeak noise to occur leading to issue. I adjust and Styrofoam around damper control noise is gone. I found shelving unit was glued in place due to blood spillage. I assisted customer in removing glass shelving unit. No further issues found with unit today or reported by customer."
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT311FZDM02
Near Charlotte, NC 28208
Clinton
Job Details:
03/14/2025
Unit right out of warranty unit has a bad compressor. Customers are calling whirlpool to get authorization for repairs apartment complex with maintenance cant collect a trip said needs to be billed. To his email
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM02
Near Plymouth, CT 06786
Andre
Job Details:
03/14/2025
"Ck unit upon arrival customer stated unit leaking and not making ice. Check and found ice maker off turn ice maker back on and cycle unit using test button. Unit cycle and water spray from Nut location connected to water valve. Check and found Nut loose, tighten nut down on unit operating to manufacturers specs"
We serviced a
MAYTAG REFRIGERATOR
Model MRFF4236RZ01
Near Litchfield, CT 06759
Andre
Job Details:
03/14/2025
Ck unit upon arrival and found home is still being renovated worked on sight stated unit kept dripping from dispenser. Remove deli draw and found slight kink & drips from union at reservoir tank and ice maker and water valve turn off. Turn water on and ice maker on and ice maker drop ice that was sitting inside ice mold. Replace reservoir union with truck stock flush system and found no more air bubbles at the top of the dispenser tube customer will monitor unit ; used 1 Wp2300868 (Fitting) from stock