We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS321SDHZ08
Near Springfield, Massachusetts 01108
Chris B.
Job Details:
11/18/2025
Complaint that the refrigerator at times it cools properly and at others wont. Found heavy buildup of dust on the condenser coil not letting unit to vent properly. Freezer side is cooling normal and upon arrival the ice maker was turning and filling up properly. Found no issues with the cooling.
We serviced a
HOTPOINT RANGE
Model RGB740BEH2WH
Near Springfield, Massachusetts 01151
Chris B.
Job Details:
11/18/2025
Complaint that the oven it not heating. Found failed igniter. Quoted for parts and labor. Customer will decide in they would do the repair. Customer has 7 days to waive trip fee into labor. Collected trip fee.
We serviced a
SAMSUNG WASHER
Model WF209ANW/XAA
Near Ludlow, Massachusetts 01056
Chris B.
Job Details:
11/18/2025
Complaint that the washer is leaking water from the bottom. Found failed hose and part no longer available. Collected trip fee.
We serviced a
MAYTAG WASHER TL
Model MTW6205RW1
Near Belchertown, Massachusetts 01007
Chris B.
Job Details:
11/18/2025
Complaint that the washer would not turn on and wont respond. Found unresponsive controls. Will order parts for a return visit.; ordrng 1 W11806069 (Control Board) and 1 W11806067 (UI Touch Panel)
We serviced a
WHIRLPOOL WASHER TL
Model WTW8040DW4
Near York, South Carolina 29745
Mitch H.
Job Details:
11/18/2025
"Tested, entered diagnostics. Activated drain pump in component test. Found drain pump operating properly. Checked error codes, found F3E1 pressure system error. Ordering control and hose. Checked part availability and scheduled return for 11/21 PM ; ordrng 1 W11723354 (Control) and 1 WP353244 (Hose)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS315SDHZ08
Near York, South Carolina 29745
Mitch H.
Job Details:
11/18/2025
"Turned water off and disconnected lines. Removed and replaced filter housing, reattached water lines. Tested and checked for leaks. Operating properly with no leaks."
We serviced a
MAYTAG WASHER TL
Model MVW6200KW4
Near Charlotte, North Carolina 28214
Ryan S.
Job Details:
11/18/2025
"Returned to replace parts ordered.installed new motor, belt and cam. Ran unit through service diagnostic. Verified proper operation."
We serviced a
MAYTAG DRYER
Model MEDB850yw0
Near South Windsor, Connecticut 06074
Gary V.
Job Details:
11/18/2025
"Inspected and found idler pulley squealing, will order and call for return date.; ordrng 1 WPW10547292 (Idler pulley)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
11/17/2025
"Inspected and found main control board start button not responding, will order part and call for return date.; ordrng 1 W11637581 (Control board)"
We serviced a
WHIRLPOOL WASHER TL
Model MVWP586GW0
Near Charlton, Massachusetts 01507
Chris B.
Job Details:
11/17/2025
Complaint that the washer has a rattling sound when spinning. Found agitator loose and hair ball under the wash plate. Removed debris and tighten the screws and unit running normal. Found the model number is incorrect but serial number is correct. Called office for verification approval from RC. Corrected information is updated and unit is not a CoinUp and no trip fee is needed to be charged.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Southbridge, Massachusetts 01550
Chris B.
Job Details:
11/17/2025
Replaced control and washer running normal. Ran diagnostic and a drain and spin cycle and no issues arise.; dspstn on spec-tagged invntry: 1 W11608056 CONTROL
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Dudley, Massachusetts 01571
Chris B.
Job Details:
11/17/2025
Replaced all part and found a gasket problem. Replaced with TS# W11483553. Ran unit and all working properly.; used 1 W11483553 (GASKET) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB2
Near Oxford, Massachusetts 01540
Chris B.
Job Details:
11/17/2025
Complaint that the dishwasher is not powering on and it would turn off after 6 seconds. Found control board with broken tabs and not holding its place. Touch panel and board have signs of damage during shipping and will need both parts. Customers Cel number 774-289-3700 for a return date.; ordrng 1 W11087227 (Control Board) and 1 W11093639 (Control Touch Panel)
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ2
Near Enfield, Connecticut 06082
Gary V.
Job Details:
11/17/2025
"Inspected and found rodent infestation, unit not able to be serviced."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Watertown, Connecticut 06779
Jimmy R.
Job Details:
11/17/2025
"Tested dryer and found unit would not start a cycle, tested voltage to terminal block and 120v on each leg 240v acrossed, ohmed out thermal fuses and found good tested belt switch and found good chcked door switch and found broken. Replaced door switch and unit is now tumbling and heating to specs ; used 1 WPW10569603 (DOOR SWITCH) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Suffield, Connecticut 06078
Gary V.
Job Details:
11/17/2025
"Inspected and found washer and filter cartridge became dislodged, customer is unsure if she pulled that off or not, reinstalled filter and wash arm, and cycled, tested fine"
We serviced a
KENMORE DRYER
Model ="796.82198900"
Near Denver, North Carolina 28037
Ryan S.
Job Details:
11/17/2025
"Customer complained taking too long to dry, ran unit on timed dry, unit heating properly. Used sense dry and wet wash rag dryed pretty quick. Found vent clogged . Informed customer to clean vent"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW1
Near Iron Station, North Carolina 28080
Ryan S.
Job Details:
11/17/2025
"Customer complained unit not starting just humming. Found faulty capacitor, replaced capacitor . Ran unit , verified proper operation. ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
MAYTAG DRYER
Model MGD8200FW1
Near Dallas, North Carolina 28034
Ryan S.
Job Details:
11/17/2025
Customer complained of metal noise. Defective pulley and drum rollers replace drum rollers and pulley from dryer repair kit ts. verified proper operation.; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW1
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
11/17/2025
"Customer complained unit skips sensing sometimes. Found multiple lid switch errors , lid switch tests all passed, ordering control board and lid switch.; ordrng 1 W11742939 (Control board) and 1 W11513248 (Lid lock)"
We serviced a
JENNAIR RANGE
Model JES1750FS1
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
11/17/2025
While Installing new ui panel. Found metal frame of ui panel damaged. Ordering new ui panel. Informed customer office will call when part comes in. ; rqstng P&A on 1 W10919303 (Ui panel)
We serviced a
MAYTAG DISHWASHER
Model MDPS6124RZ1
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
11/17/2025
Checked and found display not working properly and console overlay loose and damaged. Needs console. Checked part availability and scheduled return for 11/17 PM. Will install all parts on return visit.; ordrng 1 W11731012 (Console)
We serviced a
GE WALL OVEN DBL
Model JT5500SF6SS
Near Charlotte, North Carolina 28277
Jonathan J.
Job Details:
11/17/2025
"Complaint lower oven does not seem to be working properly. Upper oven seems to be fine found temperatures of lower oven are as follows discarding first two preheat temps. 384,352,372,360,372,360 ave366 16 degrees to hot in lower oven lowered calibration by -16 degrees in sf mode. 362, 341,362,341 new temps ave 351.5 no further issues found everything working as designed as of now. Lower oven will always take longer to preheat as there is no convection features or functions in lower oven to speed up preheat times or overall cook times by decreasing temperature swing convection oven helps to lower and keep temperature temperatures more even in upper oven."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4955HW3
Near Charlotte, North Carolina 28277
Jonathan J.
Job Details:
11/17/2025
Complaint F3E1 Pressure Sensor Error or Drain Pump Running ContinuouslyS Code: S153EBEective Dates: 2/12/2025 - 12/31/2025Parts and Labor Top Load Washers: CC01xxxxx - CD35xxxxxStacked Laundry: MC01xxxxx - MD35xxxxx I replaced main control board performed a calibration process on control verified pressure hose is not crimped pinched sliced or perforated or clogged. No further issues found.; dspstn on spec-tagged invntry: 1 W11608056 CONTROL
We serviced a
JENNAIR M/W OTR
Model JMC2430DP01
Near Weddington, North Carolina 28104
Jonathan J.
Job Details:
11/17/2025
Complaint microwave displaying F2E1 will not function have tried cycling power no change. I found upon arrival complaint true replaced use your interface. New user interface came with wrong model number input from factory went into diagnostics mode and set model to correct model number for model being serviced. No further issues found tested operations of unit. Everything is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHM13
Near Indian Trail, North Carolina 28079
Jonathan J.
Job Details:
11/17/2025
"Complaint refrigerator making a loud noise entire time of operation when compressor is running loud buzzing. I found unit appears to have been dropped causing back wall of refrigerator freezer section to come loose causing excessive vibrational noise as unit was no longer connected in pop tabs also found icemaker filter tube was pointed upwards, causing an overspray conditionleading to water turning into ice hitting evaporator fan motor assembly. No further issues found after correcting issues and making necessary adjustments."
We serviced a
WHIRLPOOL M/W OTR
Model JMC2430DP01
Near Weddington, North Carolina 28104
Jonathan J.
Job Details:
11/17/2025
"Complaint:microwave inoperable due to f2e1 error.Found true after cycling power.Replaced user interface.tested upon completion,heating water fine."
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Stallings, North Carolina 28104
Jonathan J.
Job Details:
11/17/2025
"Complaint dishwasher door is not closing properly. Not closing at all. I found dishwasher door fell out of receiver hinge area on the right hand side, preventing door from closing properly. I was able to get door to go back into receiver area. No further issues found everything working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WRFF5333PZ03
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
11/17/2025
"Installed new insulation and secured machine to cabinet, ran a wash cycle and inspected all connections an valve found no leaking and unit working to manufacture specs"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Waterbury, Connecticut 06706
Jimmy R.
Job Details:
11/17/2025
"Removed and drilled out all burner heads could not get the heads to come loose from orfices finally got them free and found all connections and orfice holders corroded and rusted together could not get anything apart. When arrived also found front door glass hanging off on bottom due to tape not holding, Unit is going to need all new orfice holders burner top ignitor wires will place under p/a parts tentative ; ordrng 1 W11162117 (Holder) and 1 W11167099 (Holder) and 1 W11050487 (Holder) and 1 W11028738 (Hoder) and 1 WPW10535709 (Cooktop) and 2 W11170320 (Brackets)s and 4 W10837731 (Screws)s and 1 W11628776 (Harness main) and 4 W10623833 (Spark cable)s and 2 W10622750 (Spark cable)s"
We serviced a
WHIRLPOOL RANGE
Model WFE745H0FS0
Near Southington, Connecticut 06479
Jimmy R.
Job Details:
11/17/2025
Tested unit and found when customer would use oven and set timer for cooking the oven would shut down and not com back on this would happen randomly and could not get unit to do it wile there. Replaced Main control that controls trimer and cooking heated oven to 350 degrees and oven heated up and all operations are working to specs
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF436SPS01
Near Matthews, North Carolina 28105
Jonathan J.
Job Details:
11/17/2025
Complaints refrigerator started leaking shortly thereafter technician leaving house left door with icemaker built onto door and waterlines built in the door is not staying open. I found even after leveling refrigerator out that the door does not contain a cam on this specific door that would help door stay open like on previous models.This model is designed and engineered in a manner that causes the hoses of the door to create a spring closure effect. Causing door to close on customer.21606856 file number working as designed per manufacturer.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Meriden, Connecticut 06451
Jimmy R.
Job Details:
11/17/2025
"Ran dryer and found unit tumbling but not heating, tested voltage and 240v present 120v on each leg ohmed thermal fuses and found good tested heater and found good. Chcked power from timer to heater and no power to turn heat on replaced timer and unit is now heating and working to specs"
We serviced a
MAYTAG WASHER TL
Model MFW7020RF0
Near Meriden, Connecticut 06451
Jimmy R.
Job Details:
11/17/2025
"Checked errors and found codes F9e1 drain pump block, f5e3 door/ lid lock not locking, f0e2 over sudsing. Ran washer threw a diagnostics cycle and found when draining water unit was draining slowly, checked filter and found clogged causing water to not flow threw filter and error out or leave clothes wet at end of cycle. Cleaned filter and recalibrated unit ran a wash and drain finding unit now draining water properly"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model KBBR306ESS01
Near Charlotte, North Carolina 28210
Ryan S.
Job Details:
11/17/2025
"Returned with Jenn to install new compressor, evap , heater loop. Installed parts, pulled vacuum, charged 4.5oz r134. Verified cooling. Customer needs lights , tried several, needs new led kit. . Charged for led kit. Scheduled return call with customer. Customer pays parts via Che k. ; ordrng 1 W11683242 (Led pack kit)"
We serviced a
MAYTAG WASHER TL
Model MVW6500MW0
Near Indian Land, South Carolina 29707
Mitch H.
Job Details:
11/17/2025
"Unplugged washer. Removed and replaced control and UI. Reassembled, ran control calibration and tested washer. Completed calibration and all operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS315SDHZ08
Near York, South Carolina 29745
Mitch H.
Job Details:
11/17/2025
Checked and found ice bin full. Manually tested ice maker. Cycled and filled properly. Ice maker operating as designed. Found filter housing broken. Ordering housing. Checked part availability and scheduled return for 12/18 PM.; ordrng 1 W11162042 (Filter housing)
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near York, South Carolina 29745
Mitch H.
Job Details:
11/17/2025
"Tested and found glow igniter very weak. Could not get burner to light. Disassembled, removed and replaced igniter. Reassembled, tested, igniter now operating correctly and burner operating properly l; used 1 12400035 (Igniter kit) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED500CMW0
Near York, South Carolina 29745
Mitch H.
Job Details:
11/17/2025
"Checked and tested dryer. Found it heating and cycling normally. Set dryer to timed dry on high heat. Checked amp draw on both red and black wires with heater on and off. No issues found. Ran dryer for several minutes, breaker did not trip. Removed back, checked heater and all components, no issues found. Found vent hose very long with several bends. Removed and shortened hose. Now has straightest run possible. Unable to duplicate complaint. Advised customer to use dryer and if problem returns to have builder get breaker checked."
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW1
Near Sharon, South Carolina 29742
Mitch H.
Job Details:
11/17/2025
"Arrived, found that serial number on washer does not match ticket. I have no phone signal at home and customer does not have WiFi. Unable to verify warranty coverage. Customer is going to call Whirlpool. Advised we would need to have them send us a ticket with correct information. If customer or Whirlpool call please order these parts:Pt# W11742939 - ControlPt# W11513255 - Valve; saved tckt"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Blacksburg, South Carolina 29702
Mitch H.
Job Details:
11/17/2025
"Checked and ran diagnostics. Found F3E1 pressure system error. Unplugged washer, removed and replaced control. Reassembled, ran control calibration and tested washer. Completed calibration and washer operating properly.; dspstn on spec-tagged invntry: 1 W11603810 control"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS2
Near Agawam, Massachusetts 01030
Gary V.
Job Details:
11/17/2025
Installed new brace and tested fine.
We serviced a
WHIRLPOOL WASHER FL
Model WFW5605MW0
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
11/17/2025
"Tested unit due to leaking water from front door and not spinning out, ran a diagnostics and found error F5e2 lock failure ran a self test 12 and found unit not locking at end of cycle causing unit to shut off, door lock faulty. Chcked leaking water and found bellow not holding back water on door glass found glass on door warped not Sealing causing leak will order new outer door, dispenser, bellow,inner door, and door lock; ordrng 1 W11565030 (Door lock) and 1 W11314648 (Bellow) and 1 W11171604 (Door inner) and 1 W11320106 (Door outer) and 1 W11486348 (Dispenser)"
We serviced a
SAMSUNG REFRIGERATOR TM
Model RF27T5501SRAA/51
Near Agawam, Massachusetts 01001
Gary V.
Job Details:
11/17/2025
"Inspected and found ice melting into itself causing large clumps, found fan in auger assy no longer running to maintain proper temp in ice compartment, will order part and return.; ordrng 1 Da97-12540g (Auger assy)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near East Longmeadow, Massachusetts 01028
Gary V.
Job Details:
11/17/2025
"Arrived and pulled unit out for service and found massive rodent infestation, unit will not be serviced by us, liability issue."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near East Longmeadow, Massachusetts 01028
Gary V.
Job Details:
11/17/2025
"Inspected and found cancel button shorted turning unit on randomly, needs new main control, will order and return.; ordrng 1 W11683480 (Main acu)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Monroe, North Carolina 28112
Jonathan J.
Job Details:
11/17/2025
Complaint:normal and express buttons not functioning. All the rest of the buttons are working fine. Replaced user interface tested operations no further issues found ran unit through diagnostics menu. Everything tested with no issues unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRB329DMBW06
Near Springfield, Massachusetts 01118
Gary V.
Job Details:
11/17/2025
"Inspected and found ice maker feeler arm dragging across top of bin filled with ice causing ice to spill, going to order feeler arm to see if it will stop causing this problem, customer said she will call in for return date.; ordrng 1 W11215550 (Feeler arm extension)"
We serviced a
SAMSUNG RANGE
Model NX58K3310SS/AA
Near Springfield, Massachusetts 01129
Gary V.
Job Details:
11/17/2025
"Invoice #19989844 not in system. Inspected and found bake igniter worn out, replaced with new bake igniter and cycled to temp, tested fine.; used 1 12400035 (IGNITOR FLAT) from stock"
We serviced a
WHIRLPOOL WASHER FL
Model WFW5605MC1
Near Enfield, Connecticut 06082
Gary V.
Job Details:
11/14/2025
"Inspected and found F3E1 fault for pressure switch failure, replaced with new pressure switch and cycled tested fine. Customer is aware of 5 star survey coming from whirlpool via email.."
We serviced a
GE DRYER
Model GTD65EBSJ3WS
Near Enfield, Connecticut 06082
Gary V.
Job Details:
11/14/2025
"Inspected and found broken belt, will order and return.; ordrng 1 WE03X29897 (Belt)"
We serviced a
WHIRLPOOL RANGE
Model WFES3330RS0
Near Bloomfield, Connecticut 06002
Gary V.
Job Details:
11/14/2025
"Arrived and found unit pulled out, (had damage waivers signed), inspected and found unit with rodent infestation (took pics), and is liability for us to attempt any service."
We serviced a
WHIRLPOOL WASHER TL
Model WTW8127LC0
Near West Hartford, Connecticut 06117
Gary V.
Job Details:
11/14/2025
"Inspected and found suspension rods worn out and replaced with new, cycled and tested fine."
We serviced a
WHIRLPOOL WASHER TL
Model CAE2795FQ1
Near West Hartford, Connecticut 06117
Gary V.
Job Details:
11/14/2025
"860-573-1792 Anthonys cell .inspected and found main control board button holder broken quoted, and he will call. Bill out per Nikki."
We serviced a
KITCHENAID RANGE
Model KFEG500EWH7
Near Chicopee, Massachusetts 01013
Chris B.
Job Details:
11/14/2025
Complaint that the oven is taking too long to preheat. Found bunt terminal on the bake connection. Will order parts for a return visit. Customer will be home after 3pm. Adjust for last calls.; ordrng 1 W10779716 (Bake Element) and 1 W11454490 (Harness Main)
We serviced a
MAYTAG WASHER TL
Model MVWX655DW1
Near Springfield, Massachusetts 01109
Chris B.
Job Details:
11/14/2025
"Complaint that the washer is making loud noises while spinning. Found failed suspension, hub and wash plate couldnt be removed. Will order all parts for a return visit. Found Top panel painted chipping off and visible rust damage. Customer will call Whirlpool for approval for the top panel and have it for the return date if approved. Part #W11233067 White. ; ordrng 1 W10854969 (Bezel) and 1 W10902814 (Wash Plate) and 1 W10752187 (Screw) and 1 W10528947 (Hub)"
We serviced a
MAYTAG WASHER TL
Model MVW6200KW2
Near Springfield, Massachusetts 01108
Chris B.
Job Details:
11/14/2025
"Complaint that the washer is not cycling through correctly. Found error codes F8E1, F0E7. Found poor water pressure on the hot side. Customer will have the line verified. Unit running normal. No issues found."
We serviced a
KITCHENAID RANGE
Model KSDG950ESS1
Near Springfield, Massachusetts 01107
Chris B.
Job Details:
11/14/2025
Found boot torn and not drafting out properly. Found gas line way to short to pull out stove. Customer will has their plumber replaced for a longer one and will have the venting repaired and they will call the office to schedule a return date. ****New number cell 413-330-1876**** will need a second technician on return.; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS331SDHM08
Near West Springfield, Massachusetts 01089
Chris B.
Job Details:
11/14/2025
Complaint that the refrigerator is not making ice and will not dispense water. Found water line kinked enough to stop the flow of water. Adjusted line and unit working properly.
We serviced a
GE WASHER TL
Model GTW500ASN1WS
Near Westfield, Massachusetts 01085
Chris B.
Job Details:
11/14/2025
Complaint that the washer would not start a cycle. Found bad lid lock. Quoted for parts and labor. Will order part for a return date. Collected in full.; ordrng 1 WH08X37937 (Lid Lock)
We serviced a
WHIRLPOOL WASHER TL
Model WTW4855HW3
Near Granby, Connecticut 06060
Mike K.
Job Details:
11/14/2025
"Complaint of unit leaking. Washer and a next to water heater and gets a puddle between the two. They had the water heater checked and found no leaking. Washer is under n a short sleeve lay form, no water stain under unit. Replaced not stains found were under hot water valve connection, ran multiple cycles and no leaking found. Finally found some drips from rear, it looks like splashing from unit filling, which could be worse with load of laundry dropping basket lower. tub does sit towards front of unit, legs fully extended, legs are not moving, would have customer add board under front feet, while testing I felt a drip from above, found a line to the hot water heater leaking, it is source of puddle water on floor; dspstn on spec-tagged invntry: 1 W11607637 CONTROL"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS325SDHV08
Near Thomaston, Connecticut 06787
Mike K.
Job Details:
11/14/2025
"Unit was in defrost on arrival, heater working. evap was clogged. Doors sealed. Steamed clear evap, replaced evap fan motor and damper."
We serviced a
AMANA WASHER TL
Model NTW4516FW4
Near Bristol, Connecticut 06010
Mike K.
Job Details:
11/14/2025
"Unit is under S153EB, drain pump constantly running. Replaced control and ran diagnostic test fine.; dspstn on spec-tagged invntry: 1 W11603811 CONTROL"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW1
Near Avon, Connecticut 06001
Mike K.
Job Details:
11/14/2025
"Unit intermittently wont start. F5e4 error in history, lid not opened between cycles. Opened/closed lid and same, wouldnt run test cycle. Replaced control and lock, ran diagnostic cycle fine. Started a normal cycle fine.; used 1 W11513248 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL COOKTOP
Model KCED600GBL01
Near Simsbury, Connecticut 06070
Mike K.
Job Details:
11/14/2025
"Blower works, none of the burners do. Found 30vac from l2 to ground or neutral. Reset breaker and same. Electrical issue."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF560SEHZ03
Near Hartford, Connecticut 06114
Mike K.
Job Details:
11/14/2025
"Compressor replaced yesterday, hasnt cooled. Compressor/fans running. Opened valves and very little refrigerant in unit. Tested with 200psi nitrogen. Found leak in steel line to condenser, not a joint that was done during compressor replacement. Too many ice crud and n lines, cut and too small to flare so added copper connecting tube. Tested with 200psi nitrogen and no leaking. Pulled vacuum and held, charged with 50g r600a, return line hot and freezer blowing cold air/"
We serviced a
MAYTAG WASHER TL
Model MHW5630HC3
Near Clover, South Carolina 29710
Ryan S.
Job Details:
11/14/2025
Tech was assigned as a helper;
We serviced a
MAYTAG WASHER TL
Model MVW7230HW0
Near Gastonia, North Carolina 28052
Ryan S.
Job Details:
11/14/2025
"Returned and repkaced suspension, found one rod slightly bent. Installed new suspension. Ran high speed spin and unbalance detection. Verified proper operation."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model Krff507hps04
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
11/14/2025
Found icemaker had e5 error. Found fill tube frozen. Found fill tube heater wasnt completely covering area it should. Reset unit to clear code. Thawed fill tube and situated heater to cover fill tube properly. Unit filled with water. Unit is working now . Inforjed customer to wait untill Monday and if it stops working again . call office and pay the difference for the repair. Gave quote for total repair. Collected trip fee.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ3
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
11/14/2025
Customer complaining unit intermittently smells bad upon arrival. Inside of unit was crystal. Clear filter was cleaned. Inside of unit was clean. Checked drain line and checked valve check valve is OK so unit is not getting drain water back in it. ran unit for a little while. Found no smell. Customer said it had happened to her previous unit. Also informed customer it could only have something to do with the water verified. Unit is working as designed.
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW1
Near Morris, Connecticut 06763
Jimmy R.
Job Details:
11/14/2025
"Tested washer due to when unit would get to the drain cycle it would stop and never spin out, checked for errors and found F9e1 long drain. Ran a diagnostics cycle and unit went thew normally ran a quick wash and let unit run finding it going threw each cycle properly once it ramped up in a spin the drain pump would cut in and out. Checked pump connections and found black wire to molex had not been crimped to terminal properly causing poor connection. Crimped in new connection and unit is now operating to specs"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Plymouth, Connecticut 06782
Jimmy R.
Job Details:
11/14/2025
"Installed all new parts and ran unit threw a calibration cycle then a wash cycle, unit is now operating to manufacture specs"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model KRFC704FPS07
Near Plymouth, Connecticut 06782
Jimmy R.
Job Details:
11/14/2025
"Tested unit and found fridge cooling and freezer not freezing items also No ice being made. Checked freezer evaporator and found only top part frosted over and unit making a loud noise from compressor, ran compressor in diagnostics an found unit restricted causing the noise and poor cooling found compressor beating making noise wile running and suction line crimped causing issue with cooling. Unit will need to be pumped down nitrogen added to clear and refilled will need extra time. advised customer we would call when parts are in ; ordrng 1 W11578205 (Compressor) and 1 W11574310 (Valve) and 1 W11506623 (Coupler) and 1 W11646687 (Suction tube) and 2 W11506635 (Valve)s and 1 R600a (R600a bottle)"
We serviced a
KENMORE REFRIGERATOR SXS
Model ="795.51829411"
Near Watertown, Connecticut 06795
Jimmy R.
Job Details:
11/14/2025
"Went thew unit and found no frost Pattern on evaporator tested compressor and found only reading 4 amp and super hot to touch. Compressor is not pumping Freon causing the no cooling issue, customer will replace unit with new"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDBM03
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
11/14/2025
Who playing refrigerator barely cooling makes ice and then quickly melts. I found evaporator is a thin wisp of frost pattern across center to cross top edge only sealed system leak was found. Customer declined repair today is going to look at replacement of unit as unit only has a one year manufacturers warranty on system.
We serviced a
FRIGIDAIRE M/W OTR
Model FGMV154CLFAW
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
11/14/2025
No power at unit upon arrival.Found blown 20amp fuse found monitor switch is out of range when door is being opened and closed still showing continuity even though microwave door is closed and opened no significant change. unit will need monitor switch and fuse to repair. customer declined repair today.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
11/14/2025
complaint not cleaning/not completing cycles. Found failed motor/sump error 7-1-4-3.cleared codes Replaced motor/sump and tested heater is now working as well at the end of diagnostics unit working as designed. ; used 1 W11613479 (Motor sump) from stock
We serviced a
WHIRLPOOL WASHER TL
Model WTW6120HW1
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
11/14/2025
Replaced previously ordered parts.Performed Dlms calibration.Unit now functioning as designed.
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS05
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
11/14/2025
Spoke to customer customer stated fixed that we did last time completely fixed. It has been cooling perfectly fine since previous visit with no issues no further issues reported at this time.
We serviced a
MAYTAG DRYER
Model MED6630HC1
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
11/14/2025
"Ran dryer and found when Unit would start tumbling it would make a loud scraping noise then a squealing that would get worse when got hotter. Found idler ceasing up on shaft and rollers sticking to shaft, removed all rollers and idler lubed and replaced vacuumed out unit and unit is now running and operating to specs ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model PLDB998AC1
Near Woodbury, Connecticut 06798
Jimmy R.
Job Details:
11/14/2025
Tested unit and found door not closing found latch broken not holding door lock. Replaced latch and gasket kit ran a wash cycle and unit is now operating to specs
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model GI6FARXXB07
Near Hartford, Connecticut 06114
Gary V.
Job Details:
11/14/2025
Installed new water feed tube to ice maker and no longer leaking. All other functions look good.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Manchester, Connecticut 06040
Gary V.
Job Details:
11/14/2025
"Inspected and found drum rollers, idler, and belt worn out, replaced with repair kit. Couldnt test because the unit was uninstalled and theyre gonna need to reinstall it. But should be fine now."
We serviced a
WHIRLPOOL DISHWASHER
Model JDTSS244GS0
Near South Windsor, Connecticut 06074
Gary V.
Job Details:
11/14/2025
"Inspected and found dispenser door broken, replaced with new dispenser and cycled tested fine."
We serviced a
MAYTAG WASHER TL
Model MHW5630HC3
Near Clover, South Carolina 29710
Mitch H.
Job Details:
11/14/2025
"Found leak coming from door bellows. Removed and replaced bellows. Tested, washer operating properly and no leaks.; used 1 W11314648 (Bellows) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2700XTSS1
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
11/14/2025
"Tested and ran diagnostics. Found D3 code. Allowed dishwasher to run diagnostics cycle. Completed correctly. Exited diagnostics, started normal cycle. Filled and began wash cycle. Let run for several minutes, operating properly. Ordering control and turbidity sensor. Chopper n order but not in yet. Advised customer that office will call to schedule when parts arrive. Will install all parts on return visit.; ordrng 1 WPW10084141 (Control) and 1 WPW10705575 (Turbidity sensor)"
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ6
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
11/14/2025
"Customer says that issue is intermittent. Preheats properly and reaches correct temperature but doesnt relight and hold temps. Ran diagnostics, found F2E0 error. Ordering control and igniter. Checked part availability and scheduled return for 11/20 AM.; ordrng 1 WPW10324262 (Igniter) and 1 W11620580 (Control)"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS05
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
11/14/2025
"Checked and found that FC evaporator was iced over. Not defrosting properly. Ran diagnostics, all fans operating properly and all thermistors checked good. No option for changing defrost frequency. Pantry control has already been replaced twice. Will replace this and harness on return visit. Checked part availability and scheduled return for 11/20 AM ; ordrng 1 WPW10675033 (Main control)"
We serviced a
WHIRLPOOL MW/WALL OVEN COM
Model WOEC5030LZ01
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
11/14/2025
Found f6e4 ui/comunication error.Ordered new ui/console and main control.; ordrng 1 W11659269 (Console) and 1 W11649350 (Control)
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Agawam, Massachusetts 01030
Chris B.
Job Details:
11/14/2025
Complaint that the washer would not cycle through properly. Found error code F7E1. Quoted parts and labor.; ordrng 1 W11244231 (Drain Hose)
We serviced a
GE DRYER
Model gfdn110gl0ww
Near Heath Springs, South Carolina 29058
Jonathan J.
Job Details:
11/14/2025
"Complaints dryer will turn on, but will not start. I found drive belt had fallen off of main drive pulley put belt back on tested operations. No further issues found dryer is now starting perfectly fine. And heating with no issues unit operating as designed noticed Teflon friction pad has disintegrated and is gone. Customer did not want Teflon pad replaced at this time. As age of dryer is not worth it to customer."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
11/14/2025
"Tested dryer, confirmed complaint of thumping noise as drum rotates. Removed top, inspected drum and found a lump of the adhesive used to attach drum felt on rim where rollers run. Removed excess adhesive and tested dryer. Drum now moving freely and quietly. No longer making noise."
We serviced a
JENN-AIR REFRIGERATOR SXS
Model JBSFS48NMX00
Near Charlotte, North Carolina 28214
Ryan S.
Job Details:
11/14/2025
Customer complaining refrigerator door has not even with the rest of the refrigerator. Unit was just installed. Upon arrival tried to use leveling legs to adjust door could not get results. Called Randy. Informed customer of this issue is an installation issue. Warranty does not cover installation issues.
We serviced a
MAYTAG WASHER TL
Model MVW6200KW4
Near Charlotte, North Carolina 28214
Ryan S.
Job Details:
11/14/2025
"Customer complained unit wont start , found unit wouldnt agitate or spin in service mode. Unit would open valves and drain. Found belt had came off and ruined motor pulley and cam. Ordering motor, belt and cam. ; ordrng 1 W11283592 (Motor) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam)"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHZ19
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
11/14/2025
"Customer complaint unit cut off and opening the refrigerator door. Also found short in display control , has proper voltage but lights flicker on display . Checked door harness and power chord harness , both good. Ordering control and refrigerator door switch. ; ordrng 1 W11123941 (Switch) and 1 W11203289 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2275XTVY0
Near Hampden, Massachusetts 01036
Chris B.
Job Details:
11/14/2025
Complaint that the pods are not dissolving properly. Found no issues with the dishwasher. Customer needs to run the hot water before running the unit. Unit working properly. Collected trip fee.
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Enfield, Connecticut 06082
Mike K.
Job Details:
11/12/2025
"Unit will not go through cycle, skips to done. No errors in history. Found open capacitor, replaced and unit went through test cycle fine.let run n through sense and then bro agitate, cancelled and drained fine. Ran drain and spin fine.; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HW5
Near Enfield, Connecticut 06082
Mike K.
Job Details:
11/12/2025
"Replaced control and sensor, ran bake cycle and completed pre heat properly, cycling heater verified."
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near East Granby, Connecticut 06026
Gary V.
Job Details:
11/12/2025
"Arrived and found dent on the front panel, part was sent by whirlpool, part number W10806345 front panel, installed new panel and tested fine. Customer is aware of 5 star survey coming from whirlpool via email."
We serviced a
FRIGIDAIRE RANGE
Model Ffgs3025psk
Near Belchertown, Massachusetts 01007
Chris B.
Job Details:
11/12/2025
Complaint that the detector was activating when oven is used. Found igniter taking too long to ignite and gas smell was present. Quoted for parts and labor. Replaced igniter and bake cycling properly. 1yr warranty on parts and labor. ; used 1 12400035 (IGNITOR FLAT) from stock