We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near Belmont, NC 28012
Ryan S.
Job Details:
09/10/2024
"Called techline explained issue . Unit is getting an extra amount of gas come out after any burner is cut on . Gas amount is low amount, extremely high amount, then regulated to normal to setting either low or high. Techline said it could only be the regulator or the supply giving issues, due to regulator being changed techline says customer needs to be checked by someone other than gas company since gas company has came out already. Have someone with gas manometer at cooktop come check it. Sr#7739883686 Called customer to relay information from whirlpool techline."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
09/10/2024
"Dishwasher not cleaning properly or drying. Ran automatic test and put amp probe in heater circuit and found heater drawing 0amps and wash motor running weak. Ohmed out heater at control on p4 connector pins 3,4 found 13.5 ohms will order new control and motor sump assy. ; ordrng 1 W11460945 (Motor sump assy) and 1 W11506012 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF300ESS01
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
09/10/2024
Installed new valves and tested water flowing as fast as supply water. Customer must fix house plumbing so water will flow faster. ; dspstn on spec-tagged invntry: 1 WPW10238100 VALVE
We serviced a
JENN-AIR DISHWASHER
Model JDB8200AWP3
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
09/10/2024
Customers complaint is dishwasher leaking. Found gasket on right side came out of the grove about 12 inches was able to reinstall. Found middle wash arm not connected all the way was able to reinstall and run self test and all checks normal.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Manchester, CT 06040
Jeremy B.
Job Details:
09/10/2024
Customers complaint is washer starts then goes to done. Ran diagnostics found f7e1. Found faulty actuator. Replaced and tested all checks ok. ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Franklin, MA 02038
Aimee Z.
Job Details:
09/10/2024
Found needs spin basket and Gearcase.The spin basket covered for 120 monthsExplained spin basket wouldnt need to call whirlpool Advised to purchase new.
We serviced a
JENN-AIR RANGE
Model JES1750ES0
Near Mendon, MA 01756
Aimee Z.
Job Details:
09/10/2024
"Found the element split, replaced and pre heated to 350; used 1 W10779716 (Bake element) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UG
Near Milford, MA 01757
Aimee Z.
Job Details:
09/10/2024
"Samsung factory has replaced 2 doors has been replaced , and a leak kit stil leaking a erratically Leaks right side drips.Found the water fall loose and ordering new center spray arm; rqstng P&A on 1 DD97-00501E (Waterfall spray) and 1 DD93-01014A (Moldifold)"
We serviced a
GE REFRIGERATOR
Model GTH18GBDDRWW
Near Somers, CT 06071
Gary V.
Job Details:
09/10/2024
"Installed new fan motor and cycled, tested fine."
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Winsted, CT 06098
Ruben C.
Job Details:
09/10/2024
"Checked unit ohm test on sensor normal Bake intron is intermitent and control blank out has to reset to work ordering main control spark module and ignitor cust moved unit out has new floor he will do same on next visit; rqstng P&A on 1 W11100100 (Control) and 1 WPW10324262 (Oven ignitor) and 1 W10860916 (Spark module), dspstn on spec-tagged invntry: 1 WPW10181986 SENSOR"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near China Grove, NC 28023
Jenn F.
Job Details:
09/10/2024
Replaced the sump assembly and main control board. Leak checked. Ran diagnostic. Unit tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM06
Near Somers, CT 06071
Gary V.
Job Details:
09/10/2024
"Inspected and found compressor running but tiny coil section frosted, unit needs sealed system overhaul, including possible leak in evaporator , will order parts and call for return date. Unit is a built in style and customer will have unit pulled out and accessible on return trip.; ordrng 1 W11572047 (Evaporator) and 1 W11628587 (Compressor) and 1 876765 (Tubing kit)"
We serviced a
WHIRLPOOL DRYER
Model WED6620HW1
Near Monroe, NC 28110
Jonathan J.
Job Details:
09/10/2024
"Complaint dryer making squealing noise not drying clothing. Properly is getting hot though.. I found drum gasket was falling off had to become loose so I glued it back together. I found idler pulley had failed and completely locked up operations after replacing component kit no further issues with dryer at this time dryer has decent airflow. Customer stated that the hose and the middle is collapsed though.; used 1 4392067 (DRYER REPAIR KIT), and 1 WPY055980 (HI TEMP ADHESIVE) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Monroe, NC 28112
Jonathan J.
Job Details:
09/10/2024
Her replaced all previously ordered parts tested operations latch is latching just fine washing machine is operating normally.
We serviced a
KENMORE REFRIGERATOR
Model ="106.51789413"
Near Springfield, MA 01129
Chris B.
Job Details:
09/10/2024
Replaced part. Adjusted temps to proper location. Unit running normal. Unit cycled properly. Mentioned to the customer to keep an eye on the ice production.
We serviced a
GE REFRIGERATOR
Model ZFSB26DRGSS
Near East Longmeadow, MA 01028
Chris B.
Job Details:
09/10/2024
Complaint that the refrigerator is not making ice. Found ice lodge in the arm causing the ice maker not to turn. Mentioned to the customer that the ice maker is broken on one of the tooth as seen in the pics and they would need replacing. Quoted parts and labor. Customer is not interested now to fix and will let us know.
We serviced a
KENMORE DRYER
Model n/a
Near East Longmeadow, MA 01028
Chris B.
Job Details:
09/10/2024
Customer declined on having the dryer looked at due to that the noise is no longer present.
We serviced a
WHIRLPOOL OVEN
Model KFGG500EWH2
Near West Hartford, CT 06119
Chuck M.
Job Details:
09/10/2024
Customer complaint is that oven was not heating. Confirmed and pulled oven out to run test. Unplugged range and removed rear panel. Plugged back in and set oven to bake at 350 degrees. Oven started heating. Possible stuck bake relay. Oven is working. Showed customer it works.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS04
Near West Hartford, CT 06117
Chuck M.
Job Details:
09/10/2024
Customer complaint is that ice maker stopped making ice. Ran diagnostics and found error code E5. Replaced ice maker and advised customer to allow time for ice production. ; used 1 W11658802 (ICE MAKER) from stock
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near West Hartford, CT 06110
Chuck M.
Job Details:
09/10/2024
Customer complaint is that dryer was not turning. Confirmed and found belt broken. Replaced using repair kit. Tested and showed customer it works. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX10
Near Mooresville, NC 28117
Jenn F.
Job Details:
09/10/2024
Complaint slow ice production. Ran test 120 harvest states bin full. Ran test 97 ice fill valve comes on no water. Test 66 fill tube heater. Ran for 10 minutes then test 97 still no water. Advised to replace the fill line with heater. Sr# 7739884948; ordrng 1 W11515313 (Fill tube with heater)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Chaplin, CT 06235
Amanda R.
Job Details:
09/10/2024
Complaint didnt spin out clothing or towels ran drain and spin went through fine started normal cycle washed but didnt spin clothing out when starting on drain and spin going straight to done ; ordrng 1 W11395618 (Capacitor) and 1 W11481722 (Actuator) and 1 W11513246 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Rock Hill, SC 29732
Mitch H.
Job Details:
09/10/2024
"On arrival found thermal fuse blown, replaced fuse from t/s. Tested and found heater not cycling off causing dryer to overheat. Checked heater, not shorted and tests good. Replaced cycling thermostat, tested, no change. Ordering timer and temperature control switch. Advised customer that office will call to schedule when parts arrive.; ordrng 1 WPW10185982 (Timer) and 1 W11050715 (Temperature control), used 1 WP3387134 (Thermostat), and 1 WP3392519 (Thermal fuse) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ3
Near Rock Hill, SC 29732
Mitch H.
Job Details:
09/10/2024
"Checked and found oven door gasket pulled out at bottom left corner. Clip pulled out of gasket. Removed and replaced gasket, all operating properly."
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Mooresville, NC 28117
Jenn F.
Job Details:
09/10/2024
"Complaint dryer doesnt fully dry on lower heats for towels. Tested dryer, heating normally. Advised customer on load size and temp settings. Tested ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV03
Near York, SC 29745
Mitch H.
Job Details:
09/10/2024
Removed and replaced left refrigerator door. Transferred all dispenser and other parts from old door. Old door was dented in a couple of places. Found that new door has some marks on it out of box. Marks appear to be in the actual finish of the door and were not visible until shrink wrap was removed. Took pictures of marks and showed to customer. She said this is the third refrigerator she has had and is going to talk to Home Depot. Did not want another door ordered.; used 1 W11518693 ( Left refrigerator door) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Mooresville, NC 28117
Jenn F.
Job Details:
09/10/2024
"Complaint water dripping into the tub and water filling up. Customer unplugged the unit and shut the water off, has not noticed any further dripping. Customer is on well water. They just cleaned the valve filter recently. Ran diagnostic, all unit tested ok. Calibrated the control. Adjusted the drain hose. Tested ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ01
Near Windham, CT 06256
Amanda R.
Job Details:
09/10/2024
Not cooling in ff section frost in freezer door might have been left open cleared damper holes of ice set temps at recommended
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS3
Near Windham, CT 06226
Amanda R.
Job Details:
09/10/2024
Replaced wire harness and terminal block
We serviced a
LG WASHER
Model WT7005CW
Near Bozrah, CT 06334
Amanda R.
Job Details:
09/10/2024
Wat r leaking from there stand pipe behind unit
We serviced a
LG RANGE
Model LREL6323S/01
Near Plainfield, CT 06374
Amanda R.
Job Details:
09/10/2024
The front left burner not working all others burners ok ; rqstng P&A on 1 Mee62385201 (Burner) and 1 Ebf62174907 (Switch)
We serviced a
AMANA RANGE
Model AGR5630BDW1
Near Sterling, CT 06377
Amanda R.
Job Details:
09/10/2024
Bake and broil not sparking shut off on valve in on position checked voltage coming out off spark module no voltage quoted for control
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ02
Near Plainfield, CT 06354
Amanda R.
Job Details:
09/10/2024
It cooled normally for about a week and a half then lost complete cooling replaced low side reading -20 nitrogen tested with 250psi no leaks repalced filter dryer ; used 1 R600A (R600A 14.8 OZ) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near Agawam, MA 01001
Mike K.
Job Details:
09/10/2024
Replaced module and verified operating properly
We serviced a
GE DRYER
Model GTD45EASJ2WS
Near West Springfield, MA 01089
Mike K.
Job Details:
09/10/2024
"They had vent cleared and still taking longer to drive then it used to, unit is tumbling, heating and with good airflow to the vent box installed on vent line, they clean it regularly.. running cycle on arrival. Extended tumble, cottons (regular temp) and cottons sensor dry.. unit functioning fine. With decent flow still removed lower vent and that was not cleaned banged out and had substantial amount of lint. Unit is functioning properly so may have been enough to reduce flow below usual efficiency. Suggest with use to clean/replace once a year. lolWas a bit of lint behind/ under unit, not all from cleaning vet, swept up. No additional charge."
We serviced a
MAYTAG DRYER
Model MEDB835DW2
Near Lancaster, SC 29720
Jonathan J.
Job Details:
09/10/2024
Complaint dryer making loud squealing noise during operation. I found complaint true I found idler pulley was locked up causing complaint. I replaced idlers and rollers tested operations not issues found or abnormal noises heard dryer is heating perfectly fine as of right now.; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG FREEZER
Model MZF34X16DW09
Near Kershaw, SC 29067
Jonathan J.
Job Details:
09/10/2024
I replaced power cord test operations unit unit is actively cooling and producing a frost pattern upon departure. No additional issues heard or found at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Mooresville, NC 28117
Jenn F.
Job Details:
09/10/2024
Complaint lights issues in the fridge. Found all top LEDs and the freezer LED barely on. Replaced all LEDs tested ok. ; dspstn on spec-tagged invntry: 1 W11683243 MODULE LED
We serviced a
GE REFRIGERATOR
Model GFE28GYNIFS
Near Foxborough, MA 02035
Aimee Z.
Job Details:
09/10/2024
Found needs 2 light s fridge 2 freezer; rqstng P&A on 4 WR55X25754 (Led)s
We serviced a
LG DRYER
Model DLE7300VE
Near Killingly, CT 06239
Amanda R.
Job Details:
09/10/2024
Replaced control and thermal fuse checked venting outside flaps stiff to open manually opened and showed customer started normal cycle without energy sAver completed normally
We serviced a
AMANA REFRIGERATOR
Model ABB1921BRW02
Near Brooklyn, CT 06234
Amanda R.
Job Details:
09/10/2024
Both freezer and ff door gaskets ripped needs both white door gaskets replaced valve ; rqstng P&A on 1 WPW10443311 (Gasket) and 1 WPW10443309 (Ff gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Canterbury, CT 06331
Amanda R.
Job Details:
09/10/2024
When calling to give eta customer canceled appt
We serviced a
GE REFRIGERATOR
Model PYE22KSKLSS
Near Denver, NC 28037
Ryan S.
Job Details:
09/10/2024
Customer complaining refrigerator not cooling as needed. Found refrigerator fan not working quoted for repair collect via credit card. Scheduled return call for Friday 12 to 4.; ordrng 1 WR60X35205 (Fan)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Stanley, NC 28164
Ryan S.
Job Details:
09/10/2024
Returned to install parts ordered. Installed new thermostat as ran unit . No burn smell and unit working as designed. Verified proper operation.
We serviced a
WHIRLPOOL MW/OVEN COMBO
Model KMHS120KPS01
Near Denver, NC 28037
Ryan S.
Job Details:
09/10/2024
Returned to install controlBoard. Verified light working now.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL04
Near Denver, NC 28037
Ryan S.
Job Details:
09/10/2024
Customer complaint unit not working icemaker not making ice in door icemaker door icemaker test test timed out replaced icemaker from pre-truck stock now passing try to fill with test 97 valves cuts on for one second and no water is dispensed. Checked waterline at top of door. Waterline is not frozen over inside of door and no water coming to door ordering valve schedule. Return call for Friday.; ordrng 1 W11567408 (Valve)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near York, SC 29745
Mitch H.
Job Details:
09/10/2024
"Tested washer and found unit would spin but not agitate. Entered diagnostics, no stored error codes. Ran manual test for agitate, can hear actuator buzzing but not shifting. Checked under washer found significant amount of oil on pulley, belt and other components. Replaced actuator from t/s in an attempt to make washer useable until return visit. Still would not shift. Will need gear case and related parts. Requesting P&A for gear case, cam, and belt, agitator and extra time. Advised customer that office will call to schedule when parts arrive.; rqstng P&A on 1 WPW10006384 (Belt) and 1 W11454741 (Gear case) and 1 W10721967 (Cam) and 1 WP3951744 (Agitator) and 1 2Xtime (2X time), used 1 W10913953 (Actuator) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near York, SC 29745
Mitch H.
Job Details:
09/10/2024
"Checked and tested oven door. Found door not closing properly. Removed door, checked and found left side hinge bent. Ordering both door hinges.; ordrng 1 WPW10299225 (Hinge) and 1 WPW10299227 (Hinge)"
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near South Windsor, CT 06074
Gary V.
Job Details:
09/10/2024
"Techline Sr7739494330, Inspected and found oven vent in front of unit under control panel is venting tremendous moisture while baking, getting control panel wet and also dripping on floor, took pics, called techline and explained problem again, they advised covering food while baking. No service can be done to this unit to solve this."
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Windsor, CT 06095
Gary V.
Job Details:
09/10/2024
"Installed main acu, ui panel and rotor and stator, cycled thru and tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Windsor, CT 06095
Gary V.
Job Details:
09/10/2024
Installed new freezer door and tested fine.
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW5057LW0
Near Farmington, CT 06032
Chuck M.
Job Details:
09/10/2024
"Customer complaint is that washer made a screeching noise as if the belt needed to be tightened. Ran automatic test cycle and no noise found. Inspected gear case,belt and cam. No problem found. Tested washer with small load on Quick Wash. Customer stated the noise is a quick screech that can be heard upstairs usually going into spin. Replaced belt. ; used 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2300XTV80
Near Salisbury, NC 28147
Jenn F.
Job Details:
09/10/2024
"Complaint the dishwasher will run but not clean the dishes. Ran diagnostic, no stored error codes. Found the chopper not engaging. Secured the chopper. Ran diagnostics, tested ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Salisbury, NC 28146
Jenn F.
Job Details:
09/10/2024
"Complaint ice maker will not cycle. Found power to the ice maker, motor not turning. Replaced the ice maker. Cycled. Tested okay. Customer to discard the first few batches of ice and then allow 24-48 hours for normal operations/full bin; dspstn on spec-tagged invntry: 1 WPW10300022 ICE MAKER , used 1 W11700250 (ICEMAKER) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Gold Hill, NC 28071
Jenn F.
Job Details:
09/10/2024
"Complaint makes a thumping noise randomly throughout all cycles. Customer has a recording but the recording is more vibration noise then thumping. Ran dryer with a load of clothes. Secured motor. Replaced the idler, rollers and belt. Tested ok. Advised customer about normal operation noises. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR2045VF3
Near Waterbury, CT 06705
Jimmy R.
Job Details:
09/10/2024
"Tested unit and found fridge section cool and freezer cold but not moving any air, checked evap fan motor and found 120v going to fan but fan not coming on. Tried to jump start motor but still no operation will have to order new fan motor. Parts tentative p/a ; ordrng 1 5304530651 (Evap fan motor), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Waterbury, CT 06705
Jimmy R.
Job Details:
09/10/2024
"Installed new dispenser and ran washer threw a filling and drain cycle found no leaking and unit washing to specs, ran diagnostics and all functions are working to factory specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Cheshire, CT 06410
Jimmy R.
Job Details:
09/10/2024
Checked over unit and found left fridge door not closing or opening properly found mullion strip upper hinge broken causing it to stay open no not close. Unit will need new mullion will order part was out of stock advised once in we would call for return visit ; ordrng 1 W11455378 (Mullion)
We serviced a
KENMORE WASHER
Model 40272900
Near Northampton, MA 01060
Mike K.
Job Details:
09/10/2024
"Water in drain pan. Stacked unit, no holes found leak n boot, took off sprayed by and checked internally and no leak found there. Was able this slide unit enough to remove back cover.. ran normal cycle. Went through fill and into agitate, let run for several minutes. No leak found other then a couple drops from hot supply line connection. Some signs of past leaking (stains/ water mark)out front by door, likely from the unclean door glass, but not leaking in testing. Ran quick wash, all functions tested and unit not leaking . No active leaks found."
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAESR
Near Northampton, MA 01062
Mike K.
Job Details:
09/10/2024
"Unit is leaking in rf section gathering under deli tray. Forming ice sheet. Back wall was wet and water stains on lower left corner of evap cover. Pulled unit out and drains are clear. Quoted for clearing ice/drain.Pulled everything out and removed cover, drain only had a little ice on it and was not clogged, steamed and ran water down it and verified reaching drain pan.Has a lower filter assy, icemaker not, no water dispenser on unit. Could not advance icemaker, but pulled out filter assy and no water or stains under or on assy. Cleared out ice sheets and water under deli pan. Cs to monitor if leaks occur again."
We serviced a
SAMSUNG DRYER
Model DV448AEP/XAA
Near Northampton, MA 01062
Mike K.
Job Details:
09/10/2024
6602-001655; ordrng 1 DC93-00634A (Idler) and 1 Lb1655 (Belt)
We serviced a
WHIRLOOL RANGE
Model WFE320M0JB3
Near Westfield, MA 01085
Mike K.
Job Details:
09/10/2024
"Light, cook time and delay start buttons not responding. Live roaches on control. Explained we will not repair."
We serviced a
SAMSUNG REFRIGERATOR
Model RF268ABBP
Near Southwick, MA 01077
Mike K.
Job Details:
09/10/2024
"Removed old evap cover and steamed clear ice build up. Replaced evap cover and verified fan operation. There is a second thermistor in n evap, though couldnt be found on parts list. If reoccurs would unite for second thermistor."
We serviced a
GENERAL ELECTRIC DISHWASHER
Model PDT715SYN5FS
Near New Hartford, CT 06057
Ruben C.
Job Details:
09/10/2024
Replaced panel tested operation normal ran cycle normal wash Im normally
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Canton, CT 06019
Ruben C.
Job Details:
09/10/2024
Replaced control had to replaced valve aswell valve was sticking intermitently replaced Vals and control tested operation normal ran diagnostics normal and put unit in normal cycle tested normal; used 1 W11220230 (VALVE) from stock
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Farmington, CT 06085
Ruben C.
Job Details:
09/10/2024
Checked unit no error codes in memory ran diagnostics component test could not duplicate noise ran thru diagnostics and ran a spin with cloths no noise
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV10
Near Bristol, CT 06010
Ruben C.
Job Details:
09/10/2024
Replaced glides and gasket had not notice on last trip that liner on bottom of freezer door is pulling away cust is refusing door being ordered going back to dealer; ordrng 1 W10919637 (Door freezer)
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near East Windsor, CT 06016
Gary V.
Job Details:
09/10/2024
"Inspected and found main acu not sending voltage for spin at end of cycle, needs main acu, will submit estimate and call.; rqstng P&A on 1 W11201274 (Main control)"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Enfield, CT 06082
Gary V.
Job Details:
09/10/2024
"Installed motor and control, also found unit would not calibrate, replaced actuator and then auto test, tested fine now.; dspstn on spec-tagged invntry: 1 W11283592 MOTOR-DRVE , used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Meriden, CT 06450
Jimmy R.
Job Details:
09/10/2024
"Ran washer and found unit would not start a cycle unit would sit at sensing never moving, ran diagnostics and found error f8e1 long drain. Cycled on drain ohms and found no power to pump, checked wires to pump and found both blue and black broken off at harness. Spliced in two connectors and secured wires in place ran a calibration on cntrl and wash cycles, unit is now washing and draining normally all functions working to specs"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Southington, CT 06479
Jimmy R.
Job Details:
09/10/2024
"Ran dryer and found when tumbling unit would start to vibrate and shake super loud, removed top and front checking rollers and idler finding all ok checked drum and it ok. Removed vent housing and found ball of lint stuck in blower housing causing off balance and the noise. Removed lint and unit is now running properly and working to specs"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Lincolnton, NC 28092
Ryan S.
Job Details:
09/10/2024
"Returned to install new control and UI and pumo. Started unit and unit still giving issues. Found capacitor had shorted system, lid lock was also damaged. Replaced lid lock and cap from ts. Ran quick wash , unit starts filled and stated washing. Canceled cycled and unit drained. Unit now working as designed. Verified proper operation ; used 1 W11670519 (LATCH), and 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SG/AA
Near Cherryville, NC 28021
Ryan S.
Job Details:
09/10/2024
Returned to install control board installed board. Verified proper operation.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Farmington, CT 06032
Chuck M.
Job Details:
09/10/2024
Customer complaint is that refrigerator lights flash on and off in 3 second intervals and unit is not cooling. Confirmed and found unity attempts to run but clicks off every 3seconds. Found issue on control board at P9 connector. Removed P9 connector and lights are remaining on and unit is running. Left P9 connector disconnected and informed. Ordered control and evaporator fan motor. ; ordrng 1 W11578030 (Evaporator Fan Motor) and 1 W11224256 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ11
Near Gastonia, NC 28052
Ryan S.
Job Details:
09/10/2024
"Customer complained icemaker not dispensing ice. Upon checking model number model number was not correct in ticket when correcting model number unit had actual issue date of 6-27-24. Customer cannot find purchase receipt so used actual good date. found auger motor yoke was stripped and would not come off and would not spin to dispense ice ordering auger motor yoke, washer, and divider Scheduled return call for8-16-24am. ; ordrng 1 WP63052-2 (Yoke) and 1 W11378860 (Washer) and 1 W11671282 (Auger motor) and 1 WPW10309864 (Divider)"
We serviced a
WHIRLPOOL DISHWASHER
Model wdp540hamz4
Near Rockwell, NC 28138
Jenn F.
Job Details:
09/10/2024
Unit was leaking when it started. No damage done to the home. Dishwasher was moved outside to the garage. Found the sump motor leaking. Replaced the sump assembly. Unable to test the unit due to in the garage. Customer will have to reinstall the dishwasher. ; used 1 W11613479 (MOTOR/SUMP) from stock
We serviced a
KITCHENAID RANGE
Model KSGG700ESS7
Near Charlotte, NC 28278
Mitch H.
Job Details:
09/10/2024
Checked and tested. Found left front electrode not sparking. Found no broken or pinched wires. Ordering igniter and module .; ordrng 1 W11675301 (Igniter) and 1 W11703692 (Spark module)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Charlotte, NC 28278
Mitch H.
Job Details:
09/10/2024
"Disassembled washer. Removed and replaced gear case and wash plate. Reassembled, ran DLMS calibration, then diagnostics cycle. All functions and components operating properly and quietly."
We serviced a
KITCHENAID DISHWASHER
Model KDTM405PPS1
Near Bloomfield, CT 06002
Ruben C.
Job Details:
09/10/2024
Sr 7739877475 Unit would need following parts W11535094 water inlet valve W11409866 tub called techline techline says unit has to be repair cust refusing repair Costco logistics sent them email unit is being picked up; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP
We serviced a
GE WASHER
Model GTW460ASJ7WW
Near Suffield, CT 06093
Gary V.
Job Details:
09/09/2024
"Inspector and found oil leaking out of the gearcase, quoted, and he will call."
We serviced a
GE WASHER
Model GTW460ASJ7WW
Near Suffield, CT 06078
Gary V.
Job Details:
09/09/2024
"Inspected and idler pulley, broken and replaced cycle tested fine?; used 1 DC93-00634A (IDLER PULLEY) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US
Near Granby, CT 06090
Gary V.
Job Details:
09/09/2024
"Concern was leak. Inspected and found customer replace the drain hose., cycled unit and didnt find any issues. No leaks or problems at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM08
Near Farmington, CT 06085
Ruben C.
Job Details:
09/09/2024
Replaced control and damper tested operation normal informed cust not to put items too close to damper
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near New Britain, CT 06051
Ruben C.
Job Details:
09/09/2024
Checked unit found strike broken not locking replaced strike tested operation normal ran cycle normal; used 1 W11457841 (STRIKE) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Cheshire, CT 06410
Ruben C.
Job Details:
09/09/2024
"Checked unit found leaking from drain pump replaced drain pump still leaking sump assy that was just installed on 9/4 is not holding drain pump tight enough ordering new sump pump assy; ordrng 1 W11613480 (Sump pump), used 1 W10876537 (DRAIN PUMP) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Cheshire, CT 06410
Ruben C.
Job Details:
09/09/2024
"Checked unit found drain pump seized bearing are faulty binding tub could not get washplate off ordering tub gearcase washplate and drain pump; ordrng 1 W11396717 (Drain pump), rqstng P&A on 1 W11449840 (Gearcase) and 1 W10721967 (Splutch) and 1 W11662156 (Tub ring) and 1 W10752187 (Screw) and 1 W11178224 (Basket) and 1 W10902814 (Washplate)"
We serviced a
GENERAL ELECTRIC DRYER
Model GFD55ESSN3WW
Near Meriden, CT 06450
Ruben C.
Job Details:
09/09/2024
Checked unit found felt around back of drum tearing in one spot ordering drumk; rqstng P&A on 1 WE21X29724 (Drum)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Avon, CT 06001
Ruben C.
Job Details:
09/09/2024
Replaced control and touchpanel control tested operation normal ran diagnostics normal washing and draining normally
We serviced a
AMANA RANGE
Model AER6603SFW3
Near Lancaster, SC 29720
Jonathan J.
Job Details:
09/09/2024
Complaint door will not unlock. Displaying F5 E1 error F5e1 error code was found in fault. History as well. I cleared code found light will not turn off. Main control board has corrosion on it more than likely cause of issue ordering a light switch and an oven latch assembly for the rear as well. Was able to test bake element and broil element in diagnostic cycle elements are all working as well. unit has proper voltage. left oven turned off at breaker before departure. ; ordrng 1 W10627802 (Switch) and 1 W11536797 (Control) and 1 W10107820 (Latch)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Lancaster, SC 29720
Jonathan J.
Job Details:
09/09/2024
"I replaced all previously ordered parts, tested operations no further issues found with washing machine at this time. All operations are functional and working properly performed a diagnostic cycle as well and you unit went through the diagnostic cycle and drained out properly."
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near Belmont, NC 28012
Ryan S.
Job Details:
09/09/2024
Return to install regulator and gas valve installed parts. All burners are doing issue now burning too high almost no gas comes out and then rushes out and then studies regulator has already been replaced. Tried to call Tech line Tech line service was down putting in for tomorrow so that I can call Techline.; O-emld tckt
We serviced a
WHIRLPOOL DISHWAHER
Model WDT710PAHZ1
Near Belmont, NC 28012
Ryan S.
Job Details:
09/09/2024
Customer complain unit would not drain upon arrival found drain line was clogged with tea leaves collected trip fee card
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Mount Holly, NC 28120
Ryan S.
Job Details:
09/09/2024
Customer complaint unit with drain found long drain error found harness to drain pump broken replaced harness from truck stock ran service mode all functions working including drain. Started quick wash cycle verified proper operation. ; used 1 W11643701 (HARNESS LOWER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Dallas, NC 28034
Ryan S.
Job Details:
09/09/2024
Returned to install new pump and control. Installed parts. Ran unit to fill and wash. Canceled cycle and init drained. Verified proper operation.
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ10
Near Denver, NC 28037
Ryan S.
Job Details:
09/09/2024
"Installed new fan , all speeds now working. Verified proper operation."
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ5
Near Denver, NC 28037
Ryan S.
Job Details:
09/09/2024
"Customer complained unit kept igniting when lit. Upon arrival said it had stoped and was working. Tried all burners on low and no issues. Checked all switches for sticking , no issues. Verified proper ground. Verified proper operation, left part w customer."
We serviced a
ELECTROLUX WASHER
Model EFLS527UIW1
Near Simsbury, CT 06092
Ruben C.
Job Details:
09/09/2024
Checked unit found valve is noisy as it calls for water gave cust estimate for valve if cust calls back for repair unit will have to be pulled out of shows stall and make sure water valve close they are older valves took pics
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM04
Near Lancaster, SC 29720
Jonathan J.
Job Details:
09/09/2024
Complaint refrigerators leaking all over the floor in the freezer section from icemaker area. I found complaint true. I found issue caused by poor install of icemaker. I found someone had dug out insulation inside of freezer section for fill tube to go through and stripped out screws of the back wall or fill tube for icemaker attaches Leading to a huge gap for leading to freezing up as well. I applied perm to back wall so that it would seal up air gap I also adjusted tube so it would actually go into icemaker instead of onto floor when icemaker with cycle icemaker was only getting enough water to fill one cube. No issues no other issues found. I tested tube by cycling icemaker no more leaking occurring at this
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Kershaw, SC 29067
Jonathan J.
Job Details:
09/09/2024
Complaint washing machine making loud grinding noise I found cam has a pulley has a lot of up-and-down play gearcase dropping out is the cause of the issue unit unit will need a gear a pulley and a wash plate. No further issues found with washing machine at this time. Everything else is working fine..; ordrng 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W11449840 (Gearcase) and 1 W11551646 (Nut) and 1 W11510461 (Washplate)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Chicopee, MA 01020
Mike K.
Job Details:
09/09/2024
"Unit was unplugged on arrival. Plugged in and unit went into manual drain. Allowed to finish.Complaint of intermittent filling, intermittent starting not locking/unlocking. Does into drain when going back not diagnostic, still ran calibration cycle even though starting to drain before selected.F1e1, F8e1, F3e1Main control fault, not filling, pressure system fault. Checked lower assy and gear case is also leaking.. Would need a new control and gear case assy. Denied repair. Collected for service call only"