We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Warren, MA 01083
Chris B.
Job Details: 06/11/2024
Replaced part and led working normal.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Belchertown, MA 01007
Chris B.
Job Details: 06/11/2024
Complaint that the IM would make ice the majority of the time and would stop making for weeks then back to normal. Complaint that the fresh food section would have freezing at times. Found bad damper. All sensors are working properly. IM is working with no issues. Found small particles of ice in the flapper and I cleared that out.; rqstng P&A on 1 5304519166 (Damper)
We serviced a
WHIRLPOOL DRYER
Model WED6120HW2
Near Charlotte, NC 28277
Mitch H.
Job Details: 06/11/2024
"Tested and found dryer heating and cycling normally in timed dry. Entered diagnostics, found F3E2 sensor error. Ordering sensor bars and harness. Checked part availability and scheduled return for 6/14 AM.; ordrng 2 WP3387223 (Sensor)s and 1 WPW10298258 (Harness)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Northampton, MA 01062
Mike K.
Job Details: 06/11/2024
Unit is under 1yr wp warranty per service bench.Unit is leaking when running. Found leak to be from drain hose. Drain hose is an alternate hose as standard hose is too short for site installation.Explained to cs that non original hose is not covered under warranty. Showed her how to replace it and she will do so herself.Explained operation of unit as she felt clothes were not getting clean with so little water.
We serviced a
WHIRLPOOL WASHER
Model Mvwb835dw0
Near Rock Hill, SC 29732
Mitch H.
Job Details: 06/10/2024
Checked and found washer will not power on or enter diagnostics. Confirmed correct incoming voltage. Main control is bad. Part is no longer available. Cannot be repaired. Explained to customer that part has been discontinued and not available. Collected for service call on cc.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Rock Hill, SC 29730
Mitch H.
Job Details: 06/10/2024
Confirmed purchase date and took picture of receipt and registration. Checked and found evaporator fan very loud and not operating properly. Ordering fan motor. Checked part availability and scheduled return for 6/13 AM.; ordrng 1 W11559968 (Evaporator fan)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Wethersfield, CT 06109
Chuck M.
Job Details: 06/10/2024
Customer complaint is that dishwasher shuts off after a few seconds. Checked voltage at supply and found hot and neutral reversed. Customer will correct.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Simsbury, CT 06089
Chuck M.
Job Details: 06/10/2024
Replaced fascia and tested. Start key and temp key are not responding. Ordered Fascia and control. ; ordrng 1 W11419051 (Control) and 1 W11478525 (Control Panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Webster, MA 01570
Chris B.
Job Details: 06/10/2024
Complaint that the unit is not powering up. Found bad harness electrical cord. Will order parts for a return visit.; ordrng 1 W11661849 (Harness Power Cord)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ
Near Monroe, NC 28112
Jonathan J.
Job Details: 06/10/2024
"Complaint not making ice. I found freezer door on left side was not properly closing had a 1 inch gap on the left side preventing door from closing causing a no cool condition. Freezer evaporator has a full frost pattern going all the way way across it at the bottom without taking cover off as of right now. Food in the freezer is still frozen but soft on top stuff underneath is hard as a rock still. Advised customer to monitor for potential cooling issues. Icemaker is cycling fine and dispensing water fine and dispensed ice. That was already in maker just fine. and refilled with water. In diagnostics, icemaker mode. no further issues found at this time with refrigerator or freezer. Customer to allow 72 hours for ice production."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Monroe, NC 28112
Jonathan J.
Job Details: 06/10/2024
"Complaint dryer not turning on I found open thermal cutout was cause of issue and open door switch I replaced parts inspected wiring no grounding issues found or open issues found at this time dryer is now heating and operating normally. ; dspstn on spec-tagged invntry: 1 WPW10569603 DOOR SWITCH , used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 06/10/2024
I replaced evap cover tested operation in diagnostics all fans are operating normally now. No further issues found or reported at this time.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Matthews, NC 28104
Jonathan J.
Job Details: 06/10/2024
"Complaint washing machine will not operate. Will not spin. Will not do anything use it. Your face lights do come on with no problem though. I found suspension rods. Have failed. Unit has excessive bounce when tub is pressed down. I also found gear case is leaking water Through the wash plate center bolt underneath washing machine. I also found slider clutch has come completely apart. Iron core is no longer attached to plastics is extremely loose. Unit will need new gearcase wash plate new suspension rods, new rotor, and new slider to fix plus spanner nut. Declined repair today is going to look at replacement options as it is not cost-effective for customer to repair."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Marshville, NC 28103
Jonathan J.
Job Details: 06/10/2024
"Complaint dishwasher chiming time delay going crazy time auto adjusting like crazy 12 hr to 1 hr non stop I found Dehydrated water soap residue in overflow basin I found door gasket has failed causing water to go into overflow basin. I replaced gasket. I found f2e1 error code stuck button time delay button corroded underneath laminate Im ordering ui and control to fix. Left motor sump w customer. Not needed at this time as it is working great in diagnostics. As I was getting ready to depart, user interface started glitching out severely due to the corrosion on the user interface shut breaker off customer would not hear beeping noises excessively.; ordrng 1 W11460962 (Ui) and 1 W11506011 (Control), dspstn on spec-tagged invntry: 1 W11460945 MOTOR/SUMP , used 1 W11483553 (GASKET) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ0
Near Bristol, CT 06010
Ruben C.
Job Details: 06/10/2024
Checked unit ice maker would not harvest getting 120 volts to ice maker replaced ice maker tested operation normal manually started harvest; used 1 W11546935 (Ice maker) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bristol, CT 06010
Ruben C.
Job Details: 06/10/2024
"Checked unit used clear door to see unit operating arms are functioning normally unit drips slightly from left corner ordering hinges bottom seal and tub seal; rqstng P&A on 1 W11483553 (Door seal) and 1 W11664713 (Bottom door seal) and 1 W11573703 (Hinge left) and 1 W11573702 (Hinge right), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Bristol, CT 06010
Ruben C.
Job Details: 06/10/2024
Checked unit unit found error code for off balance cleared code adjusted level leg and informed cust on loading ran diagnostics normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW09
Near Tolland, CT 06084
Amanda R.
Job Details: 06/10/2024
The evaporator fan motor sounds loud when its on high but other speeds it sounds normal set temps at recommended fan turns off when doors are opened is normal ; ordrng 1 W11661931 (Evaporator fan motor)
We serviced a
KENMORE REFRIGERATOR TOP
Model ="106.72206201"
Near Suffield, CT 06078
Amanda R.
Job Details: 06/10/2024
Evaporator drain clogged with ice cleared drain set temps at recommended shimmed ff door so top left corner of door gasket would seal against frame better cleaned condenser coils ; used 2 WP488881 (WASHER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAH02
Near Enfield, CT 06082
Amanda R.
Job Details: 06/10/2024
Replaced ice maker and fill tube heater turned on ice maker ; dspstn on spec-tagged invntry: 1 W11577195 ICE MAKER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Enfield, CT 06082
Amanda R.
Job Details: 06/10/2024
"Ice clogging dispenser chute the flap isnt closing all the way allowing ambient air in ice container ice maker broken replaced ice maker and needs new dispenser flap motor ; ordrng 1 W11098702 (Chute), used 1 W10873791 (ICE MAKER) from stock"
We serviced a
LG REFRIGERATOR
Model LFXS30726S/03
Near Somers, CT 06071
Amanda R.
Job Details: 06/10/2024
making normal size ice cubes Ice maker mold leaking water in ice bin causing ice to clump together needs new ice maker ; ordrng 1 AEQ73130004 (Icemaker)
We serviced a
JENN-AIR RANGE
Model JGRP548HL01
Near East Windsor, CT 06016
Amanda R.
Job Details: 06/10/2024
Replaced left oven door lock assembly door opening and closing normally
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Ellington, CT 06029
Amanda R.
Job Details: 06/10/2024
Unit plugged in compressor running no cooling at all replaced compressor vacuumed down system recharged with 5oz of r134a set temps at recommended put cup of water in freezer started cooling recommended letting it run for at least 48 hours before putting back in camper ; used 1 W11506635 (COUPLER 6 NF MS SV) from stock
We serviced a
MAYTAG DRYER
Model MED7000AW0
Near Grafton, MA 01519
Chris B.
Job Details: 06/10/2024
Complaint that the unit is not heating properly. Found bad belt switch and lint housing and rollers. Found unit heavily clogged with lint because the screen couldnt hold in place properly. Quoted for parts and labor. Customer will think about it. Collected trip fee.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Springfield, MA 01105
Gary V.
Job Details: 06/10/2024
"Inspected and found freezer door not closing properly, causing ice to build up in air channels, cleared ice and adjusted door, tested fine."
We serviced a
LG WASHER
Model WM2655HVA
Near Chicopee, MA 01020
Mike K.
Job Details: 06/10/2024
"Unit is leaking, found hot water valve as source of leak. Quoted for valve/labor accepted. Collected in full via cc; ordrng 1 5220FR2006H (Single valve assy)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Marshville, NC 28103
Jonathan J.
Job Details: 06/10/2024
"Complaint not making ice. I found and diagnostics mode icemaker will cycle but test 56 will never report I found upon arrival. No water in icemaker icemaker was bone dry. I cycled test 45 unit filled with water after blowing ice chunks out of fill tube. I found icemaker is exceptionally loud as well. I am ordering filled tube heater main control, and icemaker to fix . ; ordrng 1 W11224256 (Control) and 1 W11087201 (Heater) and 1 W11579560 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Shrewsbury, MA 01545
Chris B.
Job Details: 06/10/2024
Complaint that the unit is not cooling properly. Customer mentioned that it started cooling yesterday. Verified the evaporator side. There was ice buildup and ran all diagnostics and all running normal. Defrosted all ice buildup and unit running normal. No issues found with the cooling.
We serviced a
WHIRLPOOL WASHER
Model WTW8200YW0
Near Farmington, CT 06032
Chuck M.
Job Details: 06/10/2024
Customer complaint is that washer has oL error. Inspected and found basket is seized to drive shaft. Basket is not floating and turns with shaft during agitate.
We serviced a
WHIRLPOOL WALL OVEN
Model JJW2827DS02
Near Burlington, CT 06013
Chuck M.
Job Details: 06/10/2024
Replaced console. Customer concerned about color shade is different. Slightly darker.
We serviced a
MAYTAG WASHER
Model MVW7232HC2
Near Hartford, CT 06105
Chuck M.
Job Details: 06/10/2024
Customer complaint is that washer shakes and walks. Ran diagnostics and found error codes F7e9 locked rotor. F0e5 off balance loads. Found washer does shake more that normal during spin. Manually spun baskets and it is out of round. Ordered basket. ; ordrng 1 W11178227 (Basket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Lancaster, SC 29720
Jonathan J.
Job Details: 06/10/2024
"Complaint not dispensing ice I found auger mtr and yoke are both striped out preventing ice from dispensing. Unit will need yoke, auger motor and associated parts to fix all other functions are working great no further issues reported by customer. ; ordrng 1 WP63052-2 (Yoke) and 1 W11378860 (Washer) and 1 WPW10309868 (Auger mtr) and 1 WP67006341 (Gasket) and 1 WPW10309864 (Divider)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Auburn, MA 01501
Chris B.
Job Details: 06/10/2024
Complaint that the drywall is not turning on. Found voltage on L1 load but none on L2. Mentioned to the customer to have the electrical outlet verified and then run the dryer and make sure it is working properly after having proper voltage.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Cromwell, CT 06416
Jeremy B.
Job Details: 06/10/2024
Customers complaint that washer is loud. Ran self test then drain and spin all sounds are normal.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Middletown, CT 06457
Jeremy B.
Job Details: 06/10/2024
Dispenser drawer slides out very easy and when washer vibrates it comes open and leaks when washer fills. Needs new dispenser. ; ordrng 1 W11524105 (Dispenser)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Cromwell, CT 06416
Jeremy B.
Job Details: 06/10/2024
Tried verifying DOP customer doesnt have a receipt will try to get one and call back.
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS1
Near Fort Mill, SC 29707
Mitch H.
Job Details: 06/10/2024
"Removed and replaced oven control. Reassembled, tested oven from 250 to 350 degrees. Heating and cycling properly."
We serviced a
SAMSUNG WASHER
Model WF45K6500AW/A2
Near Fort Mill, SC 29715
Mitch H.
Job Details: 06/10/2024
"This is not a Whirlpool warranty call. Samsung washer. Found drain pump screen completely blocked, not allowing washer to drain. Cleaned screen, reinstalled. Tested, washer filling, operating and draining properly. Customer is going to call American Home Shield to have ticket dispatched to us with proper information."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Fort Mill, SC 29715
Mitch H.
Job Details: 06/10/2024
"Checked and found compressor running but not cooling. In conversation with customer, when compressor was replaced he observed refrigerant being charged through low side port. Could possibly have damaged compressor when charging that way. Evacuated refrigerant, pulled vacuum and weighed in correct charge of 134a. Compressor running but not cooling. Requesting P&A for compressor and solenoid.; rqstng P&A on 1 W11592010 (Compressor kit) and 1 W11429989 (Solenoid) and 1 2Xtime (2X time)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Charlotte, NC 28214
Ryan S.
Job Details: 06/10/2024
"Sr#7739264367 installed new magnetron and microwave control board. Ran unit and not getting inverter code now but not heating. Ran thought check of all parts and found inverter board bad. Called techline to confirm. Ran through checklist of all parts and mag good, parts getting proper voltage, just found inverter board is indeed bad, new inverter board. Ordering new inverter board. Informed customer office will call when parts come in.; ordrng 1 W11578579 (Inverter) and 1 2xtimeframe (2xtimeframe)"
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WMH78019HZ3
Near Charlotte, NC 28214
Ryan S.
Job Details: 06/10/2024
Customer complained unit has light issue and door / open close issue. Replaced door switches per service pointer W11245251. Unit now working as designed. Verified proper operation. ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK SP W11245251
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Gastonia, NC 28052
Ryan S.
Job Details: 06/10/2024
"Customer complained of loud noise and rusting around bleach port and panel. Found gearcase bad and causing rumbling noise , also ordering Washplate due to Washplate will not come off and will need to be cut off. Also 2xtimeframe. Informed rust is just cosmetic damage informed her it will not be covered. She said she will just spot paint it. Informed customer office will call when job is authorized and parts come in to schedule return call. ; rqstng P&A on 1 W11393685 (Gearcase) and 1 W10902814 (Washplate)"
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Dallas, NC 28034
Ryan S.
Job Details: 06/10/2024
"Customer complained unit wont start. Found electoral lines melted, has thermal damage at power box on unit needs new harness and power chord. Scheduled return call for ; ordrng 1 W11697182 (Harness) and 1 4317824 (Chord)"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near West Springfield, MA 01089
Mike K.
Job Details: 06/10/2024
"Unit is under 1yr wp warranty per service bench. Unit is showing over 2 hours for normal cycle, over 3 for heavy, it has steam cycle on, heavy soil which would add that extra time. Changing options I found board intermittently not responsive.Because of intermittent response of board, ordering console, but otherwise functioning with different options changing estimated times properly ; ordrng 1 W11316623 (Console assy)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near South Hadley, MA 01075
Mike K.
Job Details: 06/10/2024
"Door switch keeps saying door open. Found fault to be sensitive freezer switch, registers open when closing rf door, but it is freezer switch.Cs is on vacation scheduled for when they come back.; ordrng 1 W11445850 (Door switch)"
We serviced a
LG REFRIGERATOR SID
Model LFX25991ST/05
Near Hadley, MA 01035
Mike K.
Job Details: 06/10/2024
"Unit not cooling, unplugged on arrival, plugged in and compressor/fans running. Let run for a bit, not feels my any cooling. With compressor/fans running and not cooling looking at a sealed system issue.Quoted for compressor/drier/labor denied. Collected for service call only."
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Amherst, MA 01002
Mike K.
Job Details: 06/10/2024
"Intermittent draining issues, sometimes water left in bottom of unit.Ran diagnostic cycle. Completed fine. Since uses motor resistance to determine water level and intermittent failure, ordering sump assy and drain pump, wash motor was a bit noisy in testing and service me suds build up.; ordrng 1 W11416362 (Sump assy)"
We serviced a
JENN-AIR RANGE GAS
Model JGS9900CDS02
Near West Springfield, MA 01089
Mike K.
Job Details: 06/10/2024
"Rf burner taking awhile to ignite and several keys on keypad not working, was a led to move and get better ignition on igniter burner head. Quoted for console/labor. Declined. Collected just labor for igniter repair"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Hartford, CT 06112
Chuck M.
Job Details: 06/10/2024
Called techline and reported findings for refrigerator light and switch. Sent pictures to techline. Issue is documented file number 7739267708. Techline advised customer to call customer care and Extended Warranty Provider. ; dspstn on spec-tagged invntry: 1 W11123941 SWITCH and 1 W11518235 LED BULB
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Wethersfield, CT 06109
Chuck M.
Job Details: 06/10/2024
Customer complaint is that FF lights are not working. Checked reed switches and they checked ok. Freezer lights are working. Ordered light assembly. Customer purchased refrigerator online from Costco. Took pics. ; ordrng 1 W11470191 (Lamp Assembly)
We serviced a
WHIRLPOOL WASHER
Model GHW9400PW4
Near Lincolnton, NC 28092
Ryan S.
Job Details: 06/10/2024
"Customer complained unit has f06 error , found unit will run but motor is bad, needs new motor. Checked with Lisa. Motor is no longer available. Informed customer collected trip fee."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Tolland, CT 06084
Amanda R.
Job Details: 06/10/2024
F8e1 f0e3 threw F8e1 error code flashed when unit was first purchased then unit worked fine now throwing it again about twenty minutes into cycle on well water no sediment in inlet filters needs new valves ; ordrng 1 W11595805 (Valve)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Windham, CT 06280
Jeremy B.
Job Details: 06/10/2024
Dryer not heating. Found open high limit. Installed new thermal kit and tested all checks ok. Customer to clean vent. ; used 1 279816 (THERMAL KIT) from stock
We serviced a
WHIRLPOOL DRYER
Model WED6150PW0
Near Clover, SC 29710
Mitch H.
Job Details: 06/10/2024
"Checked and tested dryer. First test dryer reached 260 degrees before cycling off. Found dryer pushed back to wall and vent hose crimped preventing airflow. Pulled dryer out, unit cycled off at 220. Checked outside vent, airflow is fair but has a lot of lint buildup. Removed vent hose from back of dryer, with hose removed dryer cycles off at 190. Advised customer that they have an airflow issue. Dryer operating properly and as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Webster, MA 01570
Chris B.
Job Details: 06/10/2024
Complaint that the ice bin has a solid block of ice.cleared out the ice and adjusted the water level on the ice maker. Ran ice maker three time to adjust to proper level and working properly.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS3
Near Agawam, MA 01030
Mike K.
Job Details: 06/10/2024
"Unit is under 1yr wp warranty per service bench.Normal button does not function, all other buttons working, verified failure.U/I is front of front panel.Ran diagnostic cycle. Verified. Unit filled and wash motor gums, not running. Ordering panel and sump assy ; ordrng 1 W11625194 (Panel) and 1 W11416362 (Sump assy)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Columbia, CT 06237
Jeremy B.
Job Details: 06/10/2024
Water leaking. Found a hole in the supply line. Found shut off valve. Secured water. Customer must fix supply line.
We serviced a
SAMSUNG WASHER
Model WV60M9900AV/A5
Near Longmeadow, MA 01106
Gary V.
Job Details: 06/10/2024
Concern is noise in wash and spin. Inspected and found inner/outer tub and main bearing grinding and worn out. Will submit estimate.; rqstng P&A on 1 DC97-19647D (Outer tub) and 1 DC97-19268C (Inner basket) and 1 DC62-00526A (Drum seal) and 1 DC97-19644B (Front tub)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Agawam, MA 01001
Mike K.
Job Details: 06/10/2024
"Replaced main control and noise filter, user interface board was chipped so did not replace. Ran diagnostic cycle twice fine. Exited and started quick wash, went through sensing and into wash fine with a load. Cancelled and drained fine."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near New Britain, CT 06052
Ruben C.
Job Details: 06/10/2024
Checked unit leaking from corner intermitently ordering bottom seal and tub seal; rqstng P&A on 1 W11498831 (Door seal) and 1 W11252794 (Bottom door seal)
We serviced a
SUB ZERO REFRIGERATOR
Model 736TC13
Near Longmeadow, MA 01106
Gary V.
Job Details: 06/10/2024
"Inspected and found drain tube clogged, cleared out and tested fine."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Berlin, CT 06037
Ruben C.
Job Details: 06/10/2024
Ran diagnostics has code for off balance could not duplicate any leak but found basket is off center could not take agitator off ordering agitator and basket; rqstng P&A on 1 W10752187 (Screw) and 1 W11550891 (Agitator) and 1 W10752719 (Basket)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Davidson, NC 28036
Ryan S.
Job Details: 06/10/2024
"Customer complained of no cool foudn unit didnt leak out. Found obstruction in new filter drier. Replaced drier and vacuumed out 20 min, steady. Filled 6 oz r134. Verified proper operation. Both evap frost pattern."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV00
Near Springfield, MA 01108
Gary V.
Job Details: 06/10/2024
"Inspected and found no ice production and ui panel lights out, will submit estimate and call.; rqstng P&A on 1 W11542754 (Ui panel) and 1 WPW10300024 (Ice maker)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Webster, MA 01570
Chris B.
Job Details: 06/10/2024
Complaint that the dryer is not heating correctly and not timing out. Found improper voltage reading on the L2 side. Machine would tumble and wont time out nor heat. Mentioned to the customer to have the electrical verified. Within 7 days well waive trip fee into labor.; dspstn on spec-tagged invntry: 1 WPW10185982 TIMER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG02
Near West Springfield, MA 01089
Gary V.
Job Details: 06/10/2024
"Inspected and found freezer door binding when closing, adjusted door hinge and tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Monson, MA 01057
Gary V.
Job Details: 06/10/2024
"Installed compressor and tested fine.; dspstn on spec-tagged invntry: 1 W11504416 COUPLER 8.5/6 NR MS 00 1 W11504431 COUPLER 7/5 NR MS 00 , 1 W11506621 COUPLER 6 NK MS 00 , and 2 W11506635 COUPLER 6 NF MS SV"
We serviced a
WHIRLPOOL REFRIGERATOR BOT
Model MFI2665XEM7
Near Springfield, MA 01109
Gary V.
Job Details: 06/10/2024
"Inspected and found ice maker broken and replaced with new, please allow 24-48 hours for ice production.; used 1 W10882923 (ICE MAKER) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Manchester, CT 06040
Jeremy B.
Job Details: 06/10/2024
"Drain pump seized and not pumping and gearcase leaking large amount of oil and damaged cam, belt, actuator. Requesting autho on parts.; rqstng P&A on 1 W11454734 (Gearcase) and 1 W11239857 (Belt) and 1 W10913953 (Actuator) and 1 W10721967 (Cam) and 1 W10876600 (Drain pump) and 1 W10902814 (Washplate)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 06/10/2024
Dishwasher leaking from float assy. Ran test and confirmed leak. ; rqstng P&A on 1 WPW10195037 (Float lever) and 1 WPW10195039 (Switch) and 1 W10873429 (Float base) and 1 WPW10195038 (Nut) and 1 WPW10195036 (Float) and 1 WP8531743 (Gasket)
We serviced a
WHIRLPOOL DRYER
Model WED6150PW0
Near York, SC 29745
Mitch H.
Job Details: 06/10/2024
"Tested and confirmed noise. Disassembled dryer, installed dryer kit 4392065 from t/s. Reassembled, tested, dryer running smoothly and quietly. No unusual noises.; used 1 4392065 (Dryer kit) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Hartford, CT 06112
Chuck M.
Job Details: 06/08/2024
Customer complaint is that refrigerator light works intermittently light bulb is good. Liner around switch is dented in at bottom of switch causing switch to not seat properly and door doesnt make good contact. Switch has foam coming through between liner. Switch appears to be glued to liner. Need to call techline. Took pics. ; dspstn on spec-tagged invntry: 1 W11123941 SWITCH and 1 W11518235 LED BULB
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near West Hartford, CT 06110
Chuck M.
Job Details: 06/08/2024
Customer complaint is that washer would not start cycle. Found error code F9e1 long drain. Inspected and found black/white wire to drain pump broken. Ordered lower harness. ; ordrng 1 W11590868 (Lower Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near West Hartford, CT 06117
Chuck M.
Job Details: 06/08/2024
Replaced heater. Unit is defrosting. ; dspstn on spec-tagged invntry: 1 w11650661 HEATER
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Bristol, CT 06010
Chuck M.
Job Details: 06/08/2024
Customer complaint it that Washer was not rinsing properly and make a noise. Ran Quick Wash Cycle and washer checked ok.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM00
Near Canton, CT 06019
Chuck M.
Job Details: 06/08/2024
Customer complaint is that door gaskets are torn and deli drawer cover is broken. Ordered cover and gaskets. ; ordrng 1 W10830048 (gasket-fip) and 1 W10830055 (gasket-fip) and 1 W10827914 (cover)
We serviced a
GE DRYER
Model GTD72EBSN0WS
Near Suffield, CT 06078
Chuck M.
Job Details: 06/08/2024
Replaced thermostats and tested. Showed customer it works.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Wethersfield, CT 06109
Chuck M.
Job Details: 06/08/2024
Customer complaint is that dryer was not turning. Found broken belt. Replaced and tested. Dryer is working properly. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DRYER
Model WED6620HW2
Near Hebron, CT 06231
Jeremy B.
Job Details: 06/06/2024
"Dryer not starting. Found good supply power. Thermal fuse, high limit, and element good control keeps clicking needs new control. Customer must clean vent. ; ordrng 1 W11565025 (Control)"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Meriden, CT 06450
Jimmy R.
Job Details: 06/06/2024
"Checked over dryer and found customer not able to get time settings to work and adjust, checked settings and found customer trying to use settings for timed dry in a sensor dry mode gave customer Ed on all functions and how to use each setting. Ran a dry cycle and unit is heating and working to factory specs"
We serviced a
FRIGIDAIRE DRYER
Model AEQ8000FS0
Near Westfield, MA 01085
Mike K.
Job Details: 06/06/2024
"Press start and just hums, turn by hand easily and runs, bad starter coil on motor.Quoted for motor/labor, will think on it. Collected for service call only."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Clover, SC 29710
Mitch H.
Job Details: 06/06/2024
"Charged with nitrogen to 200psi, found small leak in condenser tube just behind solder joint. Unsoldered all tubing, removed old compressor. Cut back condenser tubing to make new connection. Installed new compressor, charged again with nitrogen to 200psi. Checked all solder joints, no leaks found. Allowed to sit under pressure for 20 minutes, lost approximately 15 psi. Checked all tubing and evaporator using bubble solution, no leaks found. Believe leak is inside cabinet. Called tech line spoke to Art SR# 7739202358. Explained everything I have done. He is going to submit to engineering for review."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Hartford, CT 06106
Ruben C.
Job Details: 06/06/2024
Replaced gearcase clutch had to chisel out washplate replaced washplate Ran diagnostics normal ran component test normal ; dspstn on spec-tagged invntry: 1 W10752283 WASHPLATE and 1 W11449840 GEARCASE
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Wethersfield, CT 06109
Ruben C.
Job Details: 06/06/2024
Checked unit found unit leaking from center of motor and from heating element nuts ordering sump assy and element ; ordrng 1 W11537778 (Element) and 1 W11680075 (Motor and sump)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near York, SC 29745
Mitch H.
Job Details: 06/06/2024
"Tested and ran dishwasher. Unable to duplicate complaint. Did find small dent on lower right side of inner door. Customer showed a video he took of issue. Based on video and description of problem from customer and dent, ordering inner door, gasket and lower seal. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11498831 (Door gasket) and 1 W11637956 (Inner door) and 1 W11252794 (Lower seal)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near York, SC 29745
Mitch H.
Job Details: 06/06/2024
"Called, got voicemail, left message. Arrived at home, no answer at door. Called office, they called, no answer. Tagged door and took picture. Customer will need to reschedule."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Kershaw, SC 29067
Jonathan J.
Job Details: 06/06/2024
"Complaint not making ice. I found icemaker had failed. Would not cycle would not do anything. Has power going to it. Icemaker sent pre-ID was the wrong icemaker. Does not go to this model. I replaced icemaker. I tested operations no further issues found with refrigerator no issues found or reported with cooling water is dispensing perfectly fine. No issues found at this time.; dspstn on spec-tagged invntry: 1 WPW10300022 ICE MAKER , used 1 W11700250 (ICEMAKER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Lancaster, SC 29720
Jonathan J.
Job Details: 06/06/2024
"Humming noise is stepper, motor evaporator, normal noise I suspect previous evaporator stepper motor was never working from the get-go since customer has never heard that noise before evaporator has a full frost pattern developing all the way up on it as of right now in fresh food section 39.2 refrigerator set 38?freezer section as of right now is reading 0.1?. Customer has an air conditioning blowing directly on the side of the refrigerator as well. Could also be causing a poor performance cooling issue. Cannot find any faults or issues with refrigerator at this time as noise is a normal operational noise not compressor. Icemaker has been making plenty of ice since my last visit ice is not melted or frosty customer stating that milk is going bad faster than they remember it, though customer stating that hotdogs are slightly inflated in the packaging."
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Huntersville, NC 28078
Robert A.
Job Details: 06/06/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Wethersfield, CT 06109
Ruben C.
Job Details: 06/06/2024
Checked unit found evap motor getting voltage but not functioning ordering control and evap motor; ordrng 1 W11661931 (Evap motor) and 1 W11556912 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Rock Hill, SC 29732
Mitch H.
Job Details: 06/06/2024
"Customer did have vent cleaned but still has an air flow issue. Tested dryer with temperature probe inside drum, setting on timed dry, high heat. With vent hose connected temp inside drum reached 230 degrees before cycling off. With vent hose disconnected temperature reached 177 when it cycled off. Repeated test multiple times with same results. Removed dryer front and lint chute. Cleaned both blower wheel and chute. Reassembled and ran tests again. Same results. Brought customer in to show her and explain what was going on. Dryer vent run is excessively long. Runs from wash room entire length of house exiting on opposite outside wall. Definitely an air flow issue with vent.Dryer is operating as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Lancaster, SC 29720
Jonathan J.
Job Details: 06/06/2024
"Complaint not making ice I found ice maker test 44 will not progress is timing out ice maker will not go back to home position. I checked all switches an and wiring connectors on door in ordering ba main ui and control to fix. Unit will not synchronize in test 45 to allow water to enter ice maker same as original ice maker starts flashing 23 in test 44. ; ordrng 1 W11567938 (Ui) and 1 W11670354 (Control), used 1 W10873791 (ICE MAKER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Gastonia, NC 28056
Ryan S.
Job Details: 06/06/2024
Customer complained unit starts then stops. Customer didnt have purchase receipt and no info in entitlements. Customer called Lowes but could not get receipt. Customer said he would pay if needed. Foudn slider broken. Quoted 266.42.customer customer wanted repair. Replaced slider. Ran quick wash after component activation. Unit started filling and filled and started wash. Verified proper operation. ; used 1 W10734521 (SLIDER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near West Hartford, CT 06117
Chuck M.
Job Details: 06/06/2024
"Installed control thermistor. Harness connectors for heater does not match. Ordered heater assembly with harness. ; ordrng 1 W11650661 (Heater Assembly), dspstn on spec-tagged invntry: 1 W10902214 THERMISTOR"
We serviced a
MAYTAG DRYER
Model MED3500FW1
Near Canton, CT 06019
Chuck M.
Job Details: 06/06/2024
Customer complaint is that dryer would not start. Check lint screen light was flashing and after checking screen dryer still would not start. Unplugged dryer and plugged back in. Started dryer and it is working.
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA1
Near East Granby, CT 06026
Chuck M.
Job Details: 06/06/2024
Replaced wash motor. Tested for leaks and no leaks found. Dishwasher is working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Northampton, MA 01062
Mike K.
Job Details: 06/06/2024
"Replaced gear case assy, slider and clutch, ran unit on normal cycle through fill, basket spinning fine in sensing, and into wash, agitating fine and daughter verified operation. Cancelled and drained fine.; dspstn on spec-tagged invntry: 1 W10754448 CLUTCH and 1 W11449841 GEARCASE"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 06/06/2024
Installed new suspension ran calibration then self test all checks ok.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3
Near Portland, CT 06480
Jeremy B.
Job Details: 06/06/2024
"Washer not starting control panel keeps beeping like lid is open. Ran diag found error codes F5E4, f2e1, ran test 51,52 and it went through fine started a drain and spin cycle and panel keeps beeping. Control not registering lid lock properly. Tested lid lock and it locks and unlocks properly. Will order and replace console and control again. Parts and labor covered under 1 year cod warranty. ; ordrng 1 W11112656 (Console) and 1 W11400681 (Control)"